Virgin Media outages and service status in Brookwood, England

Problems in the last 24 hours in Brookwood, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brookwood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Brookwood, England

The most recent Virgin Media outage reports came from the following cities: Walton-on-Thames, Woking, Addlestone, Fleet, Farnborough, Aldershot, Guildford, Camberley, Feltham, Bracknell, Chertsey, Spelthorne District, Laleham, and Weybridge.

City	Problem Type	Report Time
Walton-on-Thames	Internet	41 minutes ago
Walton-on-Thames	Internet	3 days ago
Woking	TV	6 days ago
Addlestone	Wi-fi	6 days ago
Walton-on-Thames	Internet	7 days ago
Walton-on-Thames	Wi-fi	8 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Brookwood, England

Latest outage, problems and issue reports in Brookwood and nearby locations:

• 
  Alex Bennell (@ABennell4709) reported 16 seconds ago from Twyford, England

  @virginmedia broadband issues in RG10? Please could you look into ASAP? I have no connectivity at all. Thanks

• 
  Bowlesy (@Chateauneuf64) reported 7 minutes ago from Wokingham, England

  @virginmedia OK guys, could you ask your team behind the scenes to turn my BB signal up just a tad, you know, enough so it actually works? As your putting your prices up would be great to experience what I'm actually paying for now! Thanks

• 
  Alex Turton (@woodyturts) reported 9 minutes ago from Farnborough, England

  @virginmedia service down in GU14?

• 
  Flo (@Flozephine) reported 11 minutes ago from Bracknell, England

  @virginmedia no broadband in RG12 for over an hour - can’t report on your service status page as it appears down? Any update gratefully received 🙏🏻

• 
  Robert Hallam (@Robertfhallam) reported 12 minutes ago from Spelthorne District, England

  @virginmedia awful awful service. 1hr 8 minutes to be put through to retentions to be offered a more expensive deal!! Appalling

• 
  Johno (@Levellers66) reported 15 minutes ago from Spelthorne District, England

  @virginmedia 42 days without TV so talking to cancellations as VM aren't even offering to try and fix the problem before 20th Nov. Leaving after nearly 10 years. Feels like a good win for VM, clock stops on compensation, penalised as under contract and you don't have to fix the problem 😒

• 
  Sarah Lindsay OLY (@SarahJoLindsay) reported 17 minutes ago from West Molesey, England

  @virginmedia is there a customer service number where I can actually speak to someone please instead of automated and call ending with being hung up on?

• 
  Craig Hannan (@CraigHannan4) reported 19 minutes ago from Ash, England

  @virginmedia Yes. And there customer service email. I also tried the contact number. But not accepting calls. Surely this should be automatically credited to me. I shouldn’t have to chase it. Sent loads of emails over the last few weeks now. I’ve just been ignored.

• 
  Daniel Bonilla (@danbon1973) reported 27 minutes ago from Wokingham, England

  @virginmedia how do I check my virgin status if the status page doesn't work? Is there an outage in GU21 area?

• 
  Ems (@EmsAlice) reported 28 minutes ago from Bracknell, England

  @virginmedia We just purchased a film from the media store and it won’t play - just is stuck at 0 minutes 😡 we’ve restarted our box but always have problems like this with catch up especially… not ideal when we’ve paid money to rent a film! Can you help at all?

• 
  Dan (@danpowelldjp) reported 31 minutes ago from Esher, England

  @virginmedia thanks, has been 3 hours now and no fix - just going round in an endless loop.

• 
  Carol Rothwell (@CarolRothy) reported 33 minutes ago from Wokingham, England

  @virginmedia hello. Please could you advise how on earth I get in touch with someone by phone??. I’ve spent 15 mins navigating website to try and get to a person rather than a bot. I need to report an equipment fault which isn’t service specific

• 
  spookstvgaming (@spookstvgaming) reported 37 minutes ago from Ash, England

  @virginmedia I’m losing money fix it

• 
  Sarah Lindsay OLY (@SarahJoLindsay) reported 39 minutes ago from West Molesey, England

  @virginmedia is there a customer service number where I can actually speak to someone please instead of automated and call ending with being hung up on?

• 
  Lord Geoff Of The House Rogers 🔶 #FBPE #FBPPR (@GeoffRogersEU) reported 45 minutes ago from West Molesey, England

  @virginmedia Yes but it just tells me to check my hub. TV has gone down as well so it looks like a cable issue and not internet. It’s not telling me anything else. Please can you check. Post code is KT12 3. And I’m not the only one !

• 
  Deborah Jessup (@Debbiejojessup) reported 46 minutes ago from Woodley, England

  Trying to cancel our Virgin Broadband what a nightmare. On hold for 90 mins still no one answers from the cancellation department. #virginmedia @virginmedia

• 
  Katie Girdler (@KGirdler) reported 46 minutes ago from Guildford, England

  @virginmedia brand new customer coming from sky (after bad service) and received awful customer service from you! I certainly will not be recommending virgin media.

• 
  Katie Girdler (@KGirdler) reported 50 minutes ago from Guildford, England

  @virginmedia What a surprise still no call from you that I was promised! I can't believe this is how you treat new customers!

• 
  Callum Penny (@callum_penny) reported 56 minutes ago from Fleet, England

  @virginmedia no WiFi for the past 4 hours now… have ran tests to solve issues. Says service is fine in area again now but still nothing? Gu52 area code

• 
  Ash まじめ (@ASHVllN) reported 60 minutes ago from Esher, England

  @virginmedia Shouldn’t I be eligible for a reasonable compensation for paying for a service that I’m not actually receiving?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tom Edwards (@BBCTomEdwards) reported 7 minutes ago

  Interesting mobile data from @virginmedia show some Londoners staying away due to #tubestrike : •The City is down by 16% •King's Cross is down by 8% •The West End is down by 6% •Westminster is down by 11%

• 
  London leaver (@ross_biagini) reported 7 minutes ago

  @virginmedia Internet has been down in HP6 since Sunday. Please help

• 
  Wizz (@Wizz57058652) reported 10 minutes ago

  @OliverGMcManus @virginmedia ISP's have to fix it within 30 days or you can leave your contract without the early penalty. @Ofcom

• 
  Shelton (@CBTwizard) reported 15 minutes ago

  @OliverGMcManus @virginmedia I was in a pretty similar boat, now they're chasing me for £500 early termination I was fed up with the poor reliability, then lost full connection, lost income (WFH), them pushing the fix dates over a month no service. Left to BRSK, never had an issue, far cheaper, far better.

• 
  megb (@Gbarch1) reported 15 minutes ago

  @virginmedia Ok, how about replying to my many messages? We are close to the 48 hour compensation deadline for loss of service and with an apparent 'fix' planned for Monday at 12 you are going to owe alot of people.

• 
  Joshua Oliver (@ashlet87) reported 18 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_Best_IPTV40 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  pedwards (@petepedwards) reported 19 minutes ago

  @OliverGMcManus @virginmedia They are on a separate network to most other providers so you can get a contract with someone like BT/Sky etc while Virgin dispute is sorted. Three also offer a 5g based home internet service that's dependent on mobile signal.

• 
  Andy W (@AndrewW12290183) reported 22 minutes ago

  @virginmedia Well after 30 years that's me left VM. I would advise anyone to check their contracts to make sure you are not getting charged for a package you never signed up for(Like me) Forget complaining and watch out for the trick of you having to apply for a returns package

• 
  Hg (@5555501z) reported 22 minutes ago

  @virginmedia Anyone else getting bad pixilation on itv2 atm

• 
  Robert Cashin (@robert_cashin) reported 22 minutes ago

  @virginmedia Service desk closed for the evening, so logging this here. Broadband and television down in B24 8RB. TV shows a code CS2004. WiFi hub flashing red and TV box flashing a symbol with two arrows. Have rebooted WiFi, but this has made no difference.