Virgin Media Outage Report in Blackrod, Borough of Bolton, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Blackrod, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Blackrod and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (17%)
-
Total Blackout (13%)
-
TV (8%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Blackrod, Borough of Bolton, England
The most recent Virgin Media outage reports came from the following cities: St Helens, Bury, Bolton, Wigan, Blackburn, Preston, Leyland, Sale, Salford, Accrington, Skelmersdale, Oswaldtwistle and Prescot.
| City | Problem Type | Report Time |
|---|---|---|
 St Helens |
||
| Bury |
Total Blackout | |
| Bolton |
Wi-fi | |
| Wigan |
Phone | |
| Bolton |
Internet | |
| St Helens |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Blackrod, England
Latest outage, problems and issue reports in Blackrod and nearby locations:
-
Sid
(@borntorun127) reported
from
St Helens, England
@virginmedia Is there any coincidence that since i said i was closing my account, both Tv & Broadband have crashed 3 to 4 times daily? And you'll expect me to pay for this **** service
-
Michelle E
(@Elle83) reported
from
Walton le Dale, England
@virginmedia can you tell me what hours live chat are open. My delivery never came on Saturday and the live chat box won’t show on webpage to be able to contact someone
-
Piyush Chechani
(@cpiyush) reported
from
Sale, England
@virginmedia “Speak to billing team” - but how? Brings me back to my original issue - why can’t we have more help on call centres?
-
🐝 oLiViA 🐝
(@thatqueenliv) reported
from
Salford, England
@virginmedia why is virgin down in Salford?! WiFi is not working!
-
zoe
(@MrsRed1973) reported
from
Salford, England
@virginmedia I have had no mobile signal now for 5 days trying to get through to customer services is a joke
-
Martin Ross
(@iamrossiofleigh) reported
from
Hindley, England
@virginmedia i desperately need some. WiFi boosters guys, service is none existent unless sat on the router
-
Michael Gleeson
(@Michael_Gleeson) reported
from
Bolton, England
.@virginmedia is getting unbearably bad now. I’m sick to death of having to pay for extra data on my phone.
-
Miss Largot
(@LargotMiss) reported
from
Bury, England
@virginmedia I want to know about receiving a refund from you.. I pay for the fastest speed which is lie.. Lucky if we get a signal. This has been for months now.. Refund??
-
Miss Largot
(@LargotMiss) reported
from
Bury, England
@virginmedia NO SERVICE AGAIN BL9 6EU WHY
-
Ma Parkes
(@Ma_Parkes) reported
from
Salford, England
@virginmedia has just gone down in Salford (again). Others having this issue?
-
AirHairdressing.com
(@Airhairdressing) reported
from
Sale, England
@virginmedia I need for my wife to be able to speak to support when I’m not at home. Can this be done on my account from home? Thank you.
-
emma louise crowther
(@emma1995_louise) reported
from
Wigan, England
@virginmedia ive just been looking online at your bundles and it says you cant order a tv and broadband without a phone but i didnt have a landline with your self as im an ex customer
-
Hol
(@HolGaffneyx) reported
from
Blackburn, England
@virginmedia Still nothing, we were told 24 hours and they would call but still no call, wondering if you can tell me how long this will take? Cause I'll cancel and go elsewhere
-
IrafanO
(@IrafanO) reported
from
Bolton, England
@virginmedia my broadband has gone down every day this week. This is getting ridiculous.
-
Piyush Chechani
(@cpiyush) reported
from
Sale, England
@virginmedia As I mentioned earlier, i tried calling multiple times with wait time between 60-120 mins and got no response back. Tried reaching out on twitter and got no response. The complaint is not resolved from my side at least, not surr of that closed on your end.
-
workinklassmanc
(@74gilly) reported
from
Urmston, England
My internet is a great connection but try get through on the app , live chat ,mobile to @virginmedia is terrible no contact at all🤬
-
Sheila Hibberd
(@sheilahibberd) reported
from
Rainford, England
@virginmedia please help V6 box is playing up, causes tv to keep going off from a few seconds to making tv turn off. It is not the TV as works fine on freeeview
-
Tezz P
(@TezzP) reported
from
Haydock, England
@virginmedia wow! Does anyone actually still work at virgin media? 45 mins on hold on one call, 35 on another number,off your website, I'm suppose to be getting a text with a link to a website, never received it! Trying to discuss my contract, which is at an end, remove services
-
rachael mcnally
(@rachaelmcnally) reported
from
Salford, England
@virginmedia what a rubbish service. Trying to request for package to be moved but can’t speak to a person. Now want to cancel....still can’t speak to anyone 😡 terrible service......answer the phone!!!! Been sat on hold for 3 hours
-
Darren Page
(@pagiemcfc) reported
from
Sale, England
@virginmedia Good Afternoon, Can you confirm is there are any issues with Virgin Internet in general or in my area please .... mine has gone off and I’m currently unable to work from home .... it’s been off about an hour now
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Arabella N-R
(@arabellanr) reported
@virginmedia I just tried via Microsoft Edge. I clicked the link and it just said: HTTP Error 503. The service is unavailable.
-
CouncilEstateTales
(@thecounciltale) reported
@MartinSLewis I pay £42 per month for 1gig broadband. Dont habe their tv or phone and stream all my shows and movies. I think it’s reasonable. My bug bare with @virginmedia is they give huge discounts to new customers that are not passed on to customer that have been with them for years.
-
Letsflyletsflyaway
(@Lovetogoaway) reported
@virginmedia Finally got through on phone. Have been transferred four times. Noone bothers to have the decency to say where you're being transferred. Once even to the 'faults' team. I'm cancelling my account. Absolute incompetence. No ownership, no interest in sorting issues. Avoid! #backtobt
-
Andrew Hepburn
(@andrewhepburn) reported
@terribleuse @virginmedia They’re unprecedented because they’ve just emailed all their customers about price rises of 25-40% and their entire customer base is trying to get in touch to tell them to do one.
-
Nigel Cox
(@bellerby1963) reported
@virginmedia @AdamT_78 Excellent value for money ! I am a loyal customer (mug) of many years standing, about to pay £75/month for internet/phone/and a TV package with less channels than Freeview ! Expect a phone call off me to finally end the relationship.
-
The Real Indy 🏴
(@Humanistforindy) reported
@WendyTh50990762 Yeah that's why Sky won the customer services award, because all the virgin media customers complaining are not getting their points across, cause virgin have awful customer service.
-
Natasha K
(@natasha_kal) reported
@virginmedia any ideas how long it will take to resume broadband services in my area (AR20)? This is at least the 3rd time this has happened this month. I’m trying to work from home. Terrible service. 👎
-
Victoria Norton
(@VictoriaKNorton) reported
@virginmedia You honestly wouldn’t believe how ridiculous it was if I told you. Your customer services telephone dept. where aghast yesterday when I explained - and they couldn’t help. For some stupid reason I’m trying to upgrade my package. Thinking twice now though.
-
Kelly Rose
(@kellyrose) reported
@MarcDavenant @virginmedia I’m definitely going to be shopping around! They lowered price two years ago after I complained about sudden hike and v poor service. This increase is just ridiculous!
-
Lizziebeth
(@lizziegolucky) reported
@virginmedia Broadband installed yesterday, stopped working after 3 hours. Finally got through to a terrible agent who seemed to barely understand English and made me repeat everything 5 times, who has booked an engineer back out for Friday.