Virgin Media Outage Report in Swanley, Kent, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Swanley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Swanley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Swanley, Kent, England
The most recent Virgin Media outage reports came from the following cities: Poplar, Croydon, London, Hackney, Dagenham, City of London, Southwark, Bromley, Grays, Newham, Waltham Forest, Ilford, Bexleyheath, Tower Hamlets and Coldblow.
| City | Problem Type | Report Time |
|---|---|---|
 Poplar |
Wi-fi | |
| Croydon |
Total Blackout | |
| London |
Internet | |
| London |
TV | |
| Hackney |
Wi-fi | |
| Hackney |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Swanley, England
Latest outage, problems and issue reports in Swanley and nearby locations:
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Paul Fleming
(@MrPJFleming) reported
from
Hackney, England
@virginmedia It's not good enough. Just sort it out. You know as well as I do Robert that your corporate word is meaningless. I am out of the country for some days. What bit of that don't you understand. Just offer me a solution
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Deepak Mohan
(@dipakmoh) reported
from
Croydon, England
Shame!!! You shud terminate your contract with @virginmedia @Virgin @richardbranson
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NJ Fishing Tackle
(@njfishingtackle) reported
from
Meopham, England
Virginmedia..... No should be virgindon'tneedya, terrible customer service, constant excuses, don't trust, don't use, total rubbish 😠😠😠😠😠
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Suresh halai
(@sureshhalai) reported
from
Ilford, England
@virginmedia internet in IG2 area gone again, it’s like blinking of the eyes, keep going off for a few seconds and them back on, so browsing is ok, but streaming a nightmare, please help
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Deepak Mohan
(@dipakmoh) reported
from
Croydon, England
Wish you can apply same passion at @virginmedia . @ItsAdditti has been tweeting about the appealing service she is receiving from your company
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Neil Clark
(@NeilClark1912) reported
from
Eltham, England
@virginmedia down again what a surprise 🙄 no wi fi again!
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Paul Fleming
(@MrPJFleming) reported
from
Hackney, England
@virginmedia Yes I do understand that I am not stupid. I have emailed you. Your chance to sort this out. You have messed up, conned, lied, obfuscated, obstructed and acted in bad faith for 6 months. Please stop.
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NJ Fishing Tackle
(@njfishingtackle) reported
from
Meopham, England
Virginmedia, biggest bunch of robots since terminator, remove your private information cost you thousands and still think they are allowed, even though they never informed us they would be closing our accounts after being customers for over 13 years #virginmediabadservice
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Emma douglas
(@DouglasEmma07) reported
from
Basildon, England
@virginmedia poor customer service - simple problem to solve (COM103207174 complaint ref number)
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Malcolm Peacock
(@MalcolmPeacock3) reported
from
Hackney, England
Just called @virginmedia help line and they hung up when I asked for a recording of the call. This being the second time they had asked for 3 characters of my passwor (having gone to a 2nd department) @MoneyTelegraph
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istvanski
(@istvanski) reported
from
Sutton at Hone, England
.@virginmedia Less than two weeks since my last connectivity issue & it’s happening again! £40+ per month for an intermittent service. Hello Talk Talk / Sky Broadband / BT Internet...you may be acquiring a new customer.
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Michael harrison
(@mackenziedarcy) reported
from
Stratford, England
@virginmedia The finer details are you are putting my £4.13 bill up by £9 with 2 years left of my contract, disgusting customer service
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James Meredith
(@Jamesmeredith) reported
from
Camberwell, England
@virginmedia #broadband Virgin Media customer service are useless. They say they can’t do anything today as have system problems call back maybe tomorrow. Waste of money having Virgin Media broadband
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Paul Fleming
(@MrPJFleming) reported
from
Hackney, England
@virginmedia Please note that I do not consider the complaint closed. That I feel you are bullying me to agree to this. And that I have clearly expressed my dissatisfaction accordingly. Please note this. Thank you.
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Fliss James
(@Flissej) reported
from
London, England
@virginmedia please can you provide me with a number or link to web chat so I can change my broadband package. The website links just keep leading to ‘help pages’.
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Aline
(@aline_diaredo) reported
from
London, England
@virginmedia terrible customer service. I pay for one of the best package of broadband and I don’t have signal, called CS was said only on Monday a engineer ll come here hey I work from home and I will be losing 2.000£ for 3 days without service. Cancelling virgin services ASAP
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Michael harrison
(@mackenziedarcy) reported
from
Grays, England
@virginmedia Spoke to your team, they were no help what so ever. Basically said you have 2 years left on your contract LIKE IT OR LUMP IT
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Andre Gosine
(@AndreGosine) reported
from
Croydon, England
@virginmedia internet is a load of crap can’t even use WiFi in my house😭
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NJ Fishing Tackle
(@njfishingtackle) reported
from
Gravesend, England
Virgin Media, avoid at all costs, they no longer work for the customers benefit only their own, bad company 😠😠😠😠😠
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marty bogert
(@caillea) reported
from
Hackney, England
@virginmedia router says access denied for internet connection and I’m without broadband service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sonya Reid
(@scottishsonya) reported
@virginmedia waiting nearly 2 weeks for someone to acknowledge the complaint on my account, waiting over a week for someone to call me back regarding the network fault in my area. Yet again, can’t work for home and loosing income! Thanks virgin media!
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Ginge
(@GingerGamerGuy_) reported
@virginmedia They are working just very intermittent and keeps dropping out every so often, It's a guessing game if it'll run smoothly or not and without fail every half hour or more it'll drop again quickly and come back on
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Job Bertrand
(@Job_Bertrand) reported
@virginmedia I’m getting sick and tired of your buffering wi-fi. Absurd to have Usain Bolt as the cover for your network 😤
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Mark Rasmussen
(@markflyingv) reported
@T1ffff @virginmedia @SkyUK As I’ve said elsewhere, Virgin too upped there prices most years and I swallowed them. The reason I left was their insistence I pay a fee for something, only the day before, they told me was going to be free. This was after their customer services had already let me down.
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Samantha Ovens 🏳️🌈 La!
(@SamanthaOvens) reported
@virginmedia outage in SW11 anyone else having issues in #battersea #Wandsworth
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ThatMisterJ🃏 🏳️🌈
(@thatmisterj) reported
Another day and even more Internet issues with @virginmedia. I've been awake half an hour and I've already had the internet drop out 6 times. That's over a week of issues now and jts starting to cost me money at this point. So I'll be paying them less for my bill this month.
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Leonara
(@Leonara99550659) reported
@virginmedia Broadband down again. Please don’t go with these people they are useless and don’t reply to emails for up to a month. Sort yourselves out.
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Leonara
(@Leonara99550659) reported
@virginmedia @EGX Broadband down again. Please don’t go with these people they are useless and don’t reply to emails for up to a month. Sort yourselves out.
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AloneNeverLonely
(@AloneNottLonely) reported
Please let the virgin media engineer show up and fix my Internet because I can not deal with this for much longer!
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J // Леро
(@Lerolege_) reported
@virginmedia beg you sort your service out, it's actually down more than it's running