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Vodafone Outage Report in Shepherds Bush, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Shepherds Bush, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Shepherds Bush and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Shepherds Bush, Greater London, England 05/24/2025 03:50

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Shepherds Bush, Greater London, England

The most recent Vodafone outage reports came from the following cities: Hendon, Wandsworth, London, City of Westminster, Paddington, Harringay, Golders Green, Enfield Town, Isleworth, Croydon, Poplar, Hackney, Leyton, Islington and Acton.

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City Problem Type Report Time
United KingdomHendon Internet
United KingdomWandsworth Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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Vodafone Issues Reports Near Shepherds Bush, England

Latest outage, problems and issue reports in Shepherds Bush and nearby locations:

  • GhalibMK Ghalib Khan (@GhalibMK) reported from Paddington, England

    As usual shit service from @VodafoneUK Got an upgrade in Jan that is faulty Taking 6 months to change for a like for like Now the phone is no longer available Speak to customer services 4x & nothing This is why you have the worst customer service reputation Sort it out

  • Rikkilawton Rikki Lawton (@Rikkilawton) reported from Brentford, England

    @VodafoneUK That’s Shu but it’s a terrible service. I’ve called 191 and haven’t once been able to get through to an advisor. Could someone please call me because I’ve called 191 and 56677 multiple times already today with no luck. I just want to pay my bill.

  • TomGrantUK Tom Grant (@TomGrantUK) reported from Kingston upon Thames, England

    @VodafoneUK Hey, am trying to track an order but web chat give me differing advice, and track my order online has been down for over a week... help!

  • VBethencourtx Victoria Isabel (@VBethencourtx) reported from Bromley, England

    @VodafoneUK Not impressed at all awful customer service!! Complained over a month ago about additional money being taken from my account and still no refund. I want my money back!! #Vodafone

  • speelingmstake Freya (@speelingmstake) reported from East Ham, England

    @VodafoneUK You know I can see you replying to other people. I'm now at day 3 of being ignored and not helped. Still no service.

  • VBethencourtx Victoria Isabel (@VBethencourtx) reported from Bromley, England

    Absolutely appalling customer service from @VodafoneUK I complained a month ago about additional funds being taken from my account and still no refund. Ridiculous and want my money back!!! #Vodafone

  • jjmatthews12 Josh (@jjmatthews12) reported from Richmond, England

    @VodafoneUK Awful non-service in store today. Waited 20 mins whilst staff tried to help someone with a Spotify login. Didn’t even get a hello or be with you shortly. Was going to going to discuss an upgrade. Now thinking I’ll change networks.

  • speelingmstake Freya (@speelingmstake) reported from Poplar, England

    So I'm now reaching the end of day 3 with no phone service cos @VodafoneUK can't seem to fix whatever they've done to switch off my service. Had to navigate London with a paper map, no one has been able to get hold of me off Twitter/Facebook.

  • rocketronnie41 RONNIE Delacruz (@rocketronnie41) reported from Lambeth, England

    @VodafoneUK why 14 days b4 30 days to change your mind if not happy the service

  • rocketronnie41 RONNIE Delacruz (@rocketronnie41) reported from Lambeth, England

    @VodafoneUK your system down

  • HFrancesMurray Helen Murray (@HFrancesMurray) reported from London, England

    Kinda reeling from a very bad encounter with a @VodafoneUK, online help person wondering if I should bother with Round 2 or just cry 😭

  • DaleFrancis12 Dale Francis (@DaleFrancis12) reported from Poplar, England

    @VodafoneUK Your network is slow and have full signal in Canary Wharf.

  • jezmaw Jeremy Maw (@jezmaw) reported from Islington, England

    @VodafoneGroup truly shit ! Waiting over 20 hours for 2gb of extra data , 3 calls/chats and still they can’t load it. @VodafoneUK

  • yapkultan Yaprak Kul (@yapkultan) reported from Islington, England

    @VodafoneUK since yesterday having internet issue !!!!!!

  • MichaellaB17 Michaella Brittain (@MichaellaB17) reported from Spelthorne District, England

    @VodafoneUK Love when everyone at vodaphone says different things i have had a phone for less than 30 days and the phone had issues apparently Vodaphone cant help, this is my last contract with you livid custlmer service over the phone is just awful

  • speelingmstake Freya (@speelingmstake) reported from Poplar, England

    Am now flying home. Which means my agency is going to be calling me looking to book me for shifts. Which they can't do if my phone service does work. So at this point @VodafoneUK **** up goes from dangerous and inconvenient to actually costing me money.

  • jezmaw Jeremy Maw (@jezmaw) reported from Bromley, England

    @VodafoneUK Hahah was told 20 mins, told instantaneous, told someone’s going to sort it and still not done. Joke customer service

  • Rikkilawton Rikki Lawton (@Rikkilawton) reported from Harrow Weald, England

    @VodafoneUK I’m trying, and have tried since this morning, to pay my phone bill so it doesn’t affect my service but they system has been down all day. Please advise

  • Jonny_young3 Jonny Young (@Jonny_young3) reported from Camden Town, England

    @VodafoneUK hi, you have a problem with the alarm on your High Holborn, London store and have done for a week now (constantly going off). As a resident of the area, it is really f**king annoying, so if you could sort it out that would be so great.

  • rocketronnie41 RONNIE Delacruz (@rocketronnie41) reported from Lambeth, England

    @VodafoneUK I just rang customer service held 23 minute to asked to change sim card for 30 unlimited data. There a problem other end why she didn't tell me early

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • cjiangfilms Charlie (@cjiangfilms) reported

    @VodafoneUK This current disconnect where we have no internet at all, started 2 DAYS AGO. It has nothing to do with the issues you have now. I'm just posting that you guys have dreadful customer service and reliability. Your last engineer didn't turn up despite promising they will.

  • delgus14 Del (@delgus14) reported

    @VodafoneUK Please fix PA3 before my lazy arsed teenager gets out of bed and wants to play on his xbox

  • lenschunk Josh (@lenschunk) reported

    @VodafoneUK Realistically in this day and age when people work from home when your connections are down for over 4 hours you should compensate the price of the internet subscription. One days wages are more than your monthly bill. Sort it out.

  • decoratingeven1 decoratingevents (@decoratingeven1) reported

    @Olivers125 @VodafoneUK @vodaphoneuk internet gone down in Ex151ge. Completely without services. No phone lines or anything. Please sort 🙏.

  • Daudsign Daud Ahmed (@Daudsign) reported

    @VodafoneUK Been down all morning and only being picked up now?

  • PickardFran Fran pickard (@PickardFran) reported

    @VodafoneUK As no one is answering the phones at customer service or connecting to online chat pls can you advise when we will get our broadband services back? We are paying for a service!

  • irfanmughal2001 Irfan (@irfanmughal2001) reported

    @VodafoneUK Broadband is down and causing significant damage

  • Chrisalbone Christopher Albone (@Chrisalbone) reported

    @VodafoneUK Us in MK40 Bedford don’t have any internet either and we can’t use any of your tests. I can’t even log into my account when asked by your app to run tests as it says it ran into a problem.

  • BoycottsBat Dale Flower (@BoycottsBat) reported

    @VodafoneUK our broadband isn’t accessing the internet in Aberdeen. 191 helpline just cuts me off. Is there a problem at your end?

  • tintami Tintami (@tintami) reported

    @VodafoneUK Glad you finally posted a service update. All it took was a few hours and multiple news reports on media websites.