Vodafone Outage in Golders Green, Greater London, England

@VodafoneUK after an hour on the phone your customer care team in Manchester told me that my complaint that I’ve been trying to resolve for a year is worth goodwill of £100. I’m taking my four lines to EE. #derisory #badservice

@VodafoneUK worse service in the country amazing how device was getting fixed now it isn’t amazing don’t worry only a few months left on the contract I won’t be renewing! #messers

@VodafoneUK yeah cool my guy keep moving like this don’t be surprised when i stop paying my bills from next month and move to another network.

@VodafoneUK can you guys fix this i have to start my week and run errands in couple hours and i have no freaking data

@thenicolabryant @VodafoneUK I'm so sorry that you are having problems with Vodafone Nicola. I hope they fix the problem soon

@VodafoneUK think it’s really ridiculous that I did an over the phone upgrade and have been without service for 2 days!! Your text says it will only take a couple of hours, I have lost so much business not being able to receive calls 😡

@mfarmersmarket @VodafoneUK I once waited over 2 hours. I wouldn’t mind but I’m not even a customer but was trying to report that a phone had been fraudulently bought in my name. Ended up sending them a DM with some choice words.

@TalkTalk crappy broadband service goes down at 8pm on NYE. Glad I’m joining @VodafoneUK on 9th Jan

What’s wrong with @VodafoneUK. Calls keep dropping and signal keeps switching between 4G with one bar to 3G with two bars to E. Happy Holidays!!

@VodafoneUK 30 hours later. And still both mobile and landline data not working. Shame on Vodafone!

@VodafoneUK what is the problem with your data services in KT3

@VodafoneUK your customer service is appalling. So much for looking after your customers #awful

@karsbreanne @VodafoneUK I left them many many years ago when they charged my ex >£700 - his phone was stolen, he reported it immediately but they still charged him! And I will never go back to them. Ever.

@VodafoneUK Wimbledon store not helpful with @VOXI_UK You sell the SIMs but tell me to go online to sort out any issues trying to activate the services that are part of taking out a contact. Really poor.

@O2 where’s my crap donut offer a la @VodafoneUK been with you since Genie days....

@firstdirect @marksandspencer @VodafoneUK Well done First Direct on your superb telephone Customer Service. M&S @Vodaphone Take lessons. Vodaphone Uk fine off shore abysmal. M&S retail staff in S Woodford need TOTAL retraining. Poor is an understatement

Nearly 4 days without service with @VodafoneUK now. What a joke. No-one responding on Twitter and no one from customer relations, technical or the transfer of ownership have been in contact. If you’re not providing services to your customers you’re in breach of contract.

@a_phill21 @VodafoneUK Im so jealous! Can’t believe I’m paying so much money and they can’t even provide the service I signed up for. Disgraceful

And it’s back to the UK and awful 4G from @VodafoneUK 😂 it was better in San Francisco with my data plan. Come on guys, do better with your 4G for your customers

Top recommendation - never get a contract with @VodafoneUK I was without service for over 48 hours last week and they only returned it after I stayed on phone for over 90 mins.. and now they have dropped my service AGAIN without warning !! Avoid at all costs 🚨

@EE @VodafoneUK Please install some more spectrum at Waterloo - user experience on both networks is very poor at peak times. Thanks.

@VodafoneUK As I have spent the day unsuccessfully trying to access my account & the technical department has 3 times failed to solve it & is now telling me they will try again tomorrow... awful

@VodafoneUK Well done Vodaphone can’t access my account this morning! Technical issues Am out of contract & due upgrade!! O2 here I come to see what they can offer. Always something

@VodafoneUK the connection in my flat is so bad that I have had to turn the WiFi off on my phone to even type this and I am sat RIGHT next to the router. helpppppppp.

Shocking service from @VodafoneUK. They have messed up and I have spent over a month trying to sort. The conversation is now circular and I can’t upgrade my contract. No one I talk to has any authority to do anything! Please help!

@VodafoneUK your customer service is absolutely shocking! Can’t even be arsed to go into because the 3 days I’ve wasted on your firm I won’t get back

@rebeccaejulian 14 working days. So nearly 3 weeks. @VodafoneUK has zero customer service.

@VodafoneUK @vuecinemas Can’t retain customers and enticing with cinema ticket won’t improve your customer service! #improveyourcuatomerservice @VodafoneUK

@VodafoneUK Sort out your customer service before talking about 5g. #leavevodafone @VodafoneUK

@VodafoneUK @vuecinemas Sort out your customer service first!! #worstnetworkever

@Newhall70 @VodafoneUK Vodafone hustle everyone with shit contracts - my dad pays them a ******* fortune for a nothing contract!!!!!!’

@VodafoneUK I was not assisted with my query. Please confirm the estimated delivery date of my order, as I need to know if I should cancel my conteact with O2 or not. Thank you

@VodafoneUK Can someone please explain why the mobile app NEVER works. Everytime I have tried to use it in the past two months it has failed. Updates etc are all current. This is not good enough.

@VodafoneUK so after 40 mins your team hang up without answering! @SkyUK @SkyHelpTeam @virginmedia @TalkTalk @EE any chance guys fancy a new broadband customer cause struggling to even leave Vodafone before we move!

@VodafoneUK The agents or customer Vernice team cut me of three times while I was trying to resolve this issue. On the third time, in a space of 15 min I asked the agent to call me back, giving him my number but that never happened.

Contract £76 a month, first time run over the data by 6GB accidentally & have been overcharged by £175! Disgusted! Aweful customer service! Cutting the line on purpose! @VodafoneUK @VodafoneGroup @MoneyTelegraph @8amy232 @vodafoneCEO#cheaters #poorcustomersirvice

@VodafoneUK you sent an email telling me the price of broadband is going up and to call if I want to cancel yet when I call I sit for an hour each time waiting for someone to talk to #Vodafone #notevenajingle #CustomerService

Not in the best mood right now. Problem with my broadband connection and been holding on the phone for @VodafoneUK for 2 hours now! Not good enough. 😡

Not in the best mood right now. Problem with my broadband connection and been holding on for @VodafoneUK for 2 hours now! Not good enough. 😡

@VodafoneUK finally fixed. Fault began on Wednesday. All down to @WeAreOpenreach @OpenreachHelp buggering lines up but the customer service has been awful. Can’t believe I have to pay today

@SurbitonMoan got an update from #EE re lack of signal: they can’t send engineers to fix it due to H&S. so this is first to fix. Next update 12 Nov. No hurry there!!! Glad have moved to @VodafoneUK

Yo @VodafoneUK your customer services are appalling and you have charged my poor family extortionate amounts of money for services we weren’t informed we were using! #CustomerCare #WhatCustomerCare

@JoshQeh @ChazScholefield @EE Thanks both! I’ve been with @VodafoneUK for years but their telephone customer service is appalling so planning to change shortly

@vodafoneuk the saga continues. Router may work tonight. Real treasure is not being called by customer service yet. Over ten hours on the phone and counting.

@VodafoneUK @VodafoneUK you’ve now sent two routers. They aren’t working. @EE we are really excited to sack off @VodafoneUK for you for quicker speeds, better service and better benefits. You don’t have much to live up to but as long as we have internet every day I think we will be happy

@FacesForPodcast Thanks @VodafoneUK, letting me down again...

@VodafoneUK We have already done that many times and have screen grabs showing the social media team confirming there’s nothing to pay but the customer relations department still he has £600 to pay. We are taking the story to your CEO and the national media if not sorted by next weekend.

@VodafoneUK worst customer experience of any biz I’ve ever dealt with. Accused me of lying, sent me in-store for no reason, data breaches, hours lost trying to transfer ownership, mis-selling, awful complaint handling. Can’t wait for our biz contracts to expire. Appalling. (End.)

Hi @VodafoneUK know you’re trying to convert my lucrative pay-as-you-go contract with you to a regular contract. However I’m going to be canceling and changing providers instead, after the disgusting customer service you’ve provided my girlfriend after she was mugged [1/2]

Hi @VodafoneUK I know you’re Rhine to convert my lucrative pay-as-you-go contract with you to a regular contract. However I’m going to be canceling and changing providers instead after the disgusting customer service you’ve provided my girlfriend after she was mugged [1/2]

Reminder -04 Let's see how many reminder for customer service these service provider allows me to send .......before resolving the issue or before I port out from this worst mobile network provider @Idea @VodafoneIN @VodafoneUK

Reminder -04 Let's see how many reminder for customer service these service provider allows me to send .......before resolving the issue or before I port out from this worst mobile network provider @Idea @VodafoneIN @VodafoneUK

Reminder -04 Let's see how many reminder for customer service these service provider allows me to send .......before resolving the issue or before I port out from this worst mobile network provider @Idea @VodafoneIN @VodafoneUK

Reminder -04 Let's see how many reminder for customer service these service provider allows me to send .......before resolving the issue or before I port out from this worst mobile network provider @Idea @VodafoneIN @VodafoneUK

Reminder -04 Let's see how many reminder for customer service these service provider allows me to send .......before resolving the issue or before I port out from this worst mobile network provider @Idea @VodafoneIN @VodafoneUK

Reminder -04 Let's see how many reminder for customer service these service provider allows me to send .......before resolving the issue or before I port out from this worst mobile network provider @Idea @VodafoneIN @VodafoneUK

@VodafoneUK #VeryMeRewards - My resolution is to use my bike instead of the car on shorted journeys.

@VodafoneUK No action on complant raised from last one month for billing related issue .it seems india operation try to cover loss from consumer details Contact 9205504569

@VodafoneUK worse customer experience ever 4 hours on a webchat helping a Spanish friend arrange a PAC code and a refund !! I’ve lost count the amount of times he has been transferred. Worse customer experience ever !

@VodafoneUK 8 days with no coverage at all. What a poor service provider. Massive error going with these clowns.