BT (British Telecom)

BT (British Telecom) Outage Report in Frimley Green, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Frimley Green, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Frimley Green and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Frimley Green, Surrey, England 01/21/2026 02:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Frimley Green, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: Reading, Guildford, Wokingham, Godalming, Woking, Byfleet, Bracknell, Farnborough, Aldershot, Chertsey, Staines and Cranleigh.

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City Problem Type Report Time
United KingdomReading Internet
United KingdomReading Internet
United KingdomGuildford Wi-fi
United KingdomReading Internet
United KingdomReading Internet
United KingdomReading Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Frimley Green, England

Latest outage, problems and issue reports in Frimley Green and nearby locations:

  • pinners888 Pinners (@pinners888) reported from Wokingham, England

    @btsport what’s going on. Why can’t I watch PSG game yet have to listen to pundits banging on about the Chelsea performance. WTF!

  • floralclaire floralclaire (@floralclaire) reported from Bracknell, England

    @bt_uk My parents live in Abbotts Ann. They have been without phone and internet 2 WEEKS after roadworks. Who was responsible. Who can fix it? They are desperate now. @OpenreachHelp and @bt_uk haven’t fixed it. A disgrace!

  • kqbrain Khurram Qayam (@kqbrain) reported from Reading, England

    Another day of bad experience with @virginmedia broadband service in RG6 area. Buffering on streaming service, no video calls possible on Skype and WhatsApp. Seriously thinking of switching to @bt_uk

  • MoggyMarshman Moggy🛸🪐🚀👁️⃤ (@MoggyMarshman) reported from Spelthorne District, England

    @bt_uk @schilvers1981 **** off BT ya skanks ! I’m cancelling my contract. Get a firestick

  • floralclaire floralclaire (@floralclaire) reported from Bracknell, England

    @bt_uk please help my 80+ year old parents. Without phone or internet for 2 weeks since fibre works broke line. No one can/is fixing. They are desperate. Mobile only works in garden! Dunkirt Lane, Abbotts Ann. Please help!

  • nowak_matt Matt Nowak (@nowak_matt) reported from Spelthorne District, England

    @bt_uk Thanks. I’ve already tried that and it says I need to speak to an advisor as I wish to cancel my package

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @bt_uk A fix has already been run! I would like to claim for these historical issues separately to trying to fix any persisting ones. Otherwise I'm thinking I might not ever be compensated :) fix already done!

  • StuartTarn Stuart the Copywriter (@StuartTarn) reported from Egham, England

    Unbelievably shocking service from @bt_uk and @WeAreOpenreach. Broadband order placed on 3 Dec for a 14 December installation. Just spoke to a lovely person at BT who had to break the news that the "update" I was due to get today was "ring back on Feb 20 for an update"

  • BethcWillard Beth Willard (@BethcWillard) reported from Reading, England

    @_hypocaust Having the same issue with @btsport No coverage even though scheduled 😠

  • martinbamford Martin Bamford (@martinbamford) reported from Cranleigh, England

    @LAMTownsend @bt_uk I think the problem is with @OpenreachHelp rather than BT? I’m hearing that BT are sending out engineers to households but unable to do anything to restore the Internet when they arrive because there is a wider network issue. Strange that they’re unaware though.

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @bt_uk Hello! I'm a bit concerned that you guys couldn't see a fault on my line any more a couple of days ago, as I've an engineer coming. It really is slow, but it won't even let me do BT speed test bcs a fault is reported. Can I check whether you think there's still a fault? :)

  • pumps1000 Ian Reynolds (@pumps1000) reported from Reading, England

    @bt_uk The issue is that you charge customers for a service. A service which allows scammers access to your system. I would have been happy to give up the line for a token gesture. You try blocking 80 calls an hour!

  • MzMayRene May Rene Joseph (@MzMayRene) reported from Guildford, England

    @btbusinesscare @BTCare Please help!! We had a new broadband and phone line installed last Friday! The engineer did not check if service working in our business property! Please send an engineer to fix asap as affecting our business.

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @bt_uk Hello! I've had a problem: for a year (between first 2 speed tests), my broadband speed was much lower than advertised. I just did another: ok but still seems lower? An engineer confirmed & said I should claim money back for the year & ongoing if still happening.

  • shaz_perry Sharon Perry Art (@shaz_perry) reported from Reading, England

    @bt_uk engineer booked for this morning between 8 and 1 to fix slow connection yet hasn't shown up.

  • floralclaire floralclaire (@floralclaire) reported from Bracknell, England

    @bt_uk What a joke! My parents live in Abbotts Ann. They have been without phone and internet 2 WEEKS after roadworks. Who was responsible. Who can fix it? They are desperate now. @OpenreachHelp and @bt_uk and contractors haven’t fixed it. A disgrace! They are in 80s

  • JR_1871 Jonathan Richards (@JR_1871) reported from Reading, England

    Just lost my @bt_uk broadband - and they are saying it could be days before it’s repaired. I work from home. Disgraceful service. If I was days late with my payment they’d be all over me. If you’re with BT be warned. Apparently it’s due to us being in the ‘run up to Christmas’?

  • Highlowmilo1 Highlowmilo (@Highlowmilo1) reported from Reading, England

    @bt_uk Except for Mother in Law. 90 with dementia emergency careline reliant. Phone vital to contact family. Cut off as bill not paid due to error. No communication of any sort before this action taken. Good job nothing really bad happened.!!. Come on BT sort you act out.

  • Prattle16 Prattle (@Prattle16) reported from Woodley, England

    @btsportmotogp @btsport do@you realise the level of disappointment & frustration you’ve introduced to my household this weekend by totally c***ing up the coverage? Worst part as I understand it - my husband can no longer record everything he wants to see as it’s on red button 😩

  • ChrisElson11 Chris Elson (@ChrisElson11) reported from Guildford, England

    @btsport seriously Steve mcmanaman? Is he well in the head? His biased commentary tonight is sickening. How he thinks the Stirling challenge wasn’t a booking I’ll never know. Call your set Liverpool? You like blue so much should be @Everton

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • CoysCvh Chris THFC 666 Wyrd bið ful aræd” (@CoysCvh) reported

    The unbreakable BT hub still not right got new equipment still not working incredibly annoying @bt_uk

  • MrsMsTearoom Mrs M’s Secret Tearoom (@MrsMsTearoom) reported

    @bt_uk @MoneyTelegraph my vulnerable 87 year old father in law has now been without a landline for 5 days . It’s been reported 4 times .He has no lifeline with out a phone line. He can not use a mobile. This service is ridiculous and has been reported as a welfare priority. HELP

  • LisaWalton242 Lisa Lou (@LisaWalton242) reported

    @bt_uk Mums phone and Internet down now. I can't get an engineer until the 28th December she is 80 years old can this be speeded up at all ??

  • paulcunno Paul (@paulcunno) reported

    @bt_uk hello. I'm due to renew broadband with you. Quoting @ £56.95 pm, yet as a new customer it looks like I can get same package @ £40.99 pm ??? 🤔

  • dean_b Dean (@dean_b) reported

    @bt_uk hi! We don’t have a landline. Can you check fibre broadband service status for post code SA41 3SR please? House name is Gwenfro is required. Broadband connection is currently down. Have rest box with no luck.

  • Caldaris94 Caldaris (@Caldaris94) reported

    @bt_uk Here's an odd one. Every single device in my household refuses to connect to the BT Hub via wireless, except for the Amazon Fire stick which works fine. Are there any major issues going on at the moment that could be affecting bandwidth and causing this?

  • samnickerson Sam Nickerson #GTTO (@samnickerson) reported

    @bt_uk No it isn’t. I text 61998 and that was about as helpful as a chocolate teapot. I’ve rebooted. Moved the router around. Still getting no signal on upstairs Sky Q box when it was working fine previously. All going much much slower now I’m on “super fast”. Very frustrating.

  • Caldaris94 Caldaris (@Caldaris94) reported

    @bt_uk We have devices on both 2.4gz and 5gz bands. Doesn't seem to make a difference. A Few further restarts have not solved the issue either, and it seems that time isn't resolving the issue. Tried disconnecting the one thing that's working, still nothing else will connect. Very odd.

  • MartinKSmith Ken (@MartinKSmith) reported

    @bt_uk I recently switched to BT, my service went 'live' yesterday, but the BT hub has not arrived yet. It was dispatched on the 14th, with no update to the tracking info since. I know there have been strikes, etc. But at what point can something be done?

  • LauraAppleton05 laura (@LauraAppleton05) reported

    @NeilLayfield @MartinKSmith @bt_uk I'm in the same boat. Been told they can't do anything because it's with Royal Mail - can't send a new one out, can't collect from a depot etc. I worry it's lost in the RM system as tracking suggests it hasn't been scanned into RM network. More RM strikes on the 23rd...