BT (British Telecom)

BT (British Telecom) Outage Report in Frimley Green, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Frimley Green, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Frimley Green and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Frimley Green, Surrey, England 12/28/2025 22:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Frimley Green, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: Reading, Farnborough, Aldershot, Godalming, Chertsey, Woking, Guildford, Staines, Cranleigh, Camberley, Byfleet, Bracknell and Farnham.

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City Problem Type Report Time
United KingdomReading Internet
United KingdomReading Internet
United KingdomFarnborough Internet
United KingdomReading Internet
United KingdomFarnborough Phone
United KingdomAldershot TV

Community Discussion

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BT (British Telecom) Issues Reports Near Frimley Green, England

Latest outage, problems and issue reports in Frimley Green and nearby locations:

  • lynothehammer Steve Lynes (@lynothehammer) reported from Sandhurst, England

    Blimey never have I seen so many adverts packed in to @WWE #Raw. Seem like its every 5 minutes @BTCare

  • Cranstead John Allen 🇬🇧🇿🇼 (@Cranstead) reported from Wokingham, England

    NU v CFC BTSport- terrible commentary as per usual. The secret is to keep it simple and not continually talk bollocks....

  • stevemessenbird Lord Mess (@stevemessenbird) reported from Normandy, England

    I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports

  • EddieEdwards16 Daniel Edwards (@EddieEdwards16) reported from Bracknell, England

    Good work @btsport if ever you were going to have technical issues, save them for w penalty shoot out in a cup final 🙈

  • Tsar_Nicholas Nicholas Mazzei (@Tsar_Nicholas) reported from Hook, England

    @pmalinski83 @SkySports @SkySportsPL @bt_uk I get why they avoid it, having been in the BT corporate affairs team until recently and wanting them for ages to take a stronger stand on these issues. It’s risky. But these companies have power and if they want to do something about it, here’s their chance

  • gww1996 George⚽️ (@gww1996) reported from Spelthorne District, England

    @btsportfootball I pay £37.50 currently .... fancy bringing my costs down @btsport @bt_uk 🤔😒

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    @bt_uk Is there a problem with the internet in the GU1 4 area? We desperately need it for work!!

  • IanArnell Ian Arnell (@IanArnell) reported from Camberley, England

    @bt_uk As a new customer I have been the model of patience that is now growing thin. I did the honourable thing over 5 hours ago and sent you a DM. I am still waiting for an answer. Please no, I know you are busy. @Ofcom

  • PF_BootCamp James Parker (@PF_BootCamp) reported from Reading, England

    @bt_uk @KeoghanB @btsport Too late i was forced to watch a crap re run on YouTube today... obviously knowing the result. Absolutely zero help after many hours repeating my self on chat support, here and email. There is clearly a problem and nothing was done. I’ve screen shot convos to take this higher

  • Muzzhar Murray Heslin (@Muzzhar) reported from Wokingham, England

    @bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!

  • DanielDerek91 Daniel Hill (@DanielDerek91) reported from Camberley, England

    @btsport hi I’ve been trying to contact bt customer services on the phone a few times to cancel my bf sport package but can’t get through (been on hold 3 times for 30 mins+ and keeps cutting off). Please can someone get in touch urgently to help. Thanks

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @clairesn13 @ncustisTheSun @btsport @SkySports No problem Claire. 😃

  • richardpotty (Potts) ATFC (@richardpotty) reported from Farnborough, England

    Stop pronouncing German clubs in the stupid accent 🤦 #Bundesliga #btsport

  • young_tom88 TomYoung (@young_tom88) reported from Guildford, England

    @bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣

  • OutdoorDaveGB David Bruton (@OutdoorDaveGB) reported from Reading, England

    @PhelanHill @bt_uk @virginmedia If it works it's brilliant but if it doesn't @virginmedia 's Customer Service is woeful in my experience (and @GBRChris_A 's) Currently even with all the people working at home it is good @ 200 Mbps !

  • AmitChampaneri1 Amit Champaneri (@AmitChampaneri1) reported from Virginia Water, England

    @susan_smith2405 @bt_uk I am also a BT customer and have not experienced anything like this so it is disappointing to hear.

  • A_Mussenden Andrew Mussenden (@A_Mussenden) reported from Chertsey, England

    @giantdaz @powndland @karlhenry08 @btsport @SkyNews @SkyFootball @premierleague This could get complicated but im sure illegal occupation of lands is where this whole issue started. Imperialism. Slavery etc.Very much their agenda. Incidentally I am not speaking for BLM.

  • SarahJGrace1 Gracie (@SarahJGrace1) reported from Godalming, England

    @bt_uk It clocked with me about the silence as I stopped myself. Then as you can see the other attempts didn’t work. The message said the help desk is closed, sorry for any inconvenience and no other options given.

  • gooner1980luke 𝐀𝐅𝐂 𝐋𝐔𝐊𝐄 (@gooner1980luke) reported from Spelthorne District, England

    @RobbieSavage8 commentating on @btsport at Rochdale v Newcastle and the crowd singing... “Roooobbie Savage is ******, Is a ******!!!” “Sheep sheep sheep *******!!!” “You’re shit scared of Shearer, Shit scared of Sheeeearer!!!”. 🤣🤣🤣

  • SarahJGrace1 Gracie (@SarahJGrace1) reported from Godalming, England

    @bt_uk is there a reason why your helpline is closed? I have not been able to resolve my issue online so tried to call a helpline that is open until 8pm but the message tells me the help desk is closed. I am paying money for a TV service which hasn’t worked since Friday.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • H_O_R_R_O_R 🎄SLEIGHER🎄 (@H_O_R_R_O_R) reported

    @bt_uk Ok, so is this fault an outage for many customers or just me because i see my neighbours wifi still on so im guessing their broadband is fine, which tells me its just my brordband thats out. Thx.

  • carrielhowes Carrie Howes (@carrielhowes) reported

    @Missmanda44 @OpenreachHelp @BTCare Leave BT they are shocking I had the exact same issue - left the contract early fought them to try and charge me - absolute disgrace worst company I have ever dealt with

  • DStructUK DStruct (@DStructUK) reported

    @bt_uk Had Fibre900 a month, if that, started off seeing my speed on speedtest are a very solid 900+. Now it instantly peaks at around 600 but very quickly declines down to 300 before the test finishes. Very disappointing. Also Ive tried disabling WiFi hotspot for weeks, errors.

  • eyez_in EyezInTheWoods (@eyez_in) reported

    @bt_uk Yes, I called and have been informed an engineer will attend tomorrow between 8 and 1. Its disappointing that there is a lack of care by these engineers used by BT. Can you help expedite a fix?

  • luke_m_m Luke MacKay-Morris (@luke_m_m) reported

    @BTCare Thank you Elaine. I'd love it if they could consider a service refund also. I recieved one for September... but not since, and I still dont have a phone service!

  • moongazerale Moon Gazer Ale (@moongazerale) reported

    @btbusinesscare Have just sent dm, broadband down again!!! Any help grateful received

  • alexandros_mma Alexandros (@alexandros_mma) reported

    @bt_uk Service costs way more than it should as it is, least you can do is help out.

  • H_O_R_R_O_R 🎄SLEIGHER🎄 (@H_O_R_R_O_R) reported

    @bt_uk Neighbours didnt appear to go off so this is what makes me think its soley an issue with my broadband. My neighbour did have openreach round today. 20-30 minutes after they left my connection went down. Maybe openreach engineer knocked out our connection in the cabinet(?).

  • higgzeee Kevin Higgs (@higgzeee) reported

    1st world problems I get .. but BT have cut off my broadband + phone due to a fault +say they can't reinstate until 31st Jan. What a fun xmas we are in store for (not) thanks for absolutely nothing @bt_uk #crap @skytv don't let me down with the new service install in Jan.

  • JoolsTurrall ӄʟǟʊֆ ɮǟʀɮɨɛ 〓〓 (@JoolsTurrall) reported

    @bt_uk Your colleagues are stating the issue is with BT Wholesale who haven't signed off the switch over, and if this were to happen the issue would be resolved. Which seems to suggest it's easily resolved but a broken process is preventing it. Which makes this even more ridiculous!