BT (British Telecom) Outage Report in Frimley Green, Surrey, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Frimley Green, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Frimley Green and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 23: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Frimley Green, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: Reading, Woking, Godalming, Guildford, Wokingham, Byfleet, Bracknell, Farnborough, Aldershot, Chertsey, Staines and Cranleigh.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Phone | |
| Reading |
Internet | |
| Woking |
TV | |
| Godalming |
Internet | |
| Reading |
Internet | |
| Reading |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Frimley Green, England
Latest outage, problems and issue reports in Frimley Green and nearby locations:
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Lord Mess
(@stevemessenbird) reported
from
Normandy, England
I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports
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Michael Youmans
(@therealmyoumans) reported
from
Guildford, England
@bt_uk what kind of customer service is this? I hope I don't have to wait another WEEK before someone gets back to me to rectify the situation otherwise I'm dumping your services tomorrow
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David Bruton
(@OutdoorDaveGB) reported
from
Reading, England
@PhelanHill @bt_uk @virginmedia If it works it's brilliant but if it doesn't @virginmedia 's Customer Service is woeful in my experience (and @GBRChris_A 's) Currently even with all the people working at home it is good @ 200 Mbps !
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Gracie
(@SarahJGrace1) reported
from
Godalming, England
@bt_uk It clocked with me about the silence as I stopped myself. Then as you can see the other attempts didn’t work. The message said the help desk is closed, sorry for any inconvenience and no other options given.
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Daniel Edwards
(@EddieEdwards16) reported
from
Bracknell, England
Good work @btsport if ever you were going to have technical issues, save them for w penalty shoot out in a cup final 🙈
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Steve Lynes
(@lynothehammer) reported
from
Sandhurst, England
Blimey never have I seen so many adverts packed in to @WWE #Raw. Seem like its every 5 minutes @BTCare
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Amit Champaneri
(@AmitChampaneri1) reported
from
Virginia Water, England
@susan_smith2405 @bt_uk I am also a BT customer and have not experienced anything like this so it is disappointing to hear.
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TomYoung
(@young_tom88) reported
from
Guildford, England
@bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣
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(Potts) ATFC
(@richardpotty) reported
from
Farnborough, England
Stop pronouncing German clubs in the stupid accent 🤦 #Bundesliga #btsport
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Jack-Dog
(@JackDogAiredale) reported
from
Busbridge, England
@Marcuspdm Hoomum woke up and is now awake trying to sort out her stoopid @BTGroup @bt_uk broadband 😡🤬For a business that is “breaking down the barriers of today to release the potential of tomorrow” they do seem monumentally hopeless.
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James Parker
(@PF_BootCamp) reported
from
Reading, England
@bt_uk @KeoghanB @btsport Too late i was forced to watch a crap re run on YouTube today... obviously knowing the result. Absolutely zero help after many hours repeating my self on chat support, here and email. There is clearly a problem and nothing was done. I’ve screen shot convos to take this higher
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Chris
(@MrChris62) reported
from
Guildford, England
@bt_uk Is there a problem with the internet in the GU1 4 area? We desperately need it for work!!
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Andrew Mussenden
(@A_Mussenden) reported
from
Chertsey, England
@giantdaz @powndland @karlhenry08 @btsport @SkyNews @SkyFootball @premierleague This could get complicated but im sure illegal occupation of lands is where this whole issue started. Imperialism. Slavery etc.Very much their agenda. Incidentally I am not speaking for BLM.
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Murray Heslin
(@Muzzhar) reported
from
Wokingham, England
@bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!
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Gracie
(@SarahJGrace1) reported
from
Godalming, England
@bt_uk is there a reason why your helpline is closed? I have not been able to resolve my issue online so tried to call a helpline that is open until 8pm but the message tells me the help desk is closed. I am paying money for a TV service which hasn’t worked since Friday.
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Ian Arnell
(@IanArnell) reported
from
Camberley, England
@bt_uk As a new customer I have been the model of patience that is now growing thin. I did the honourable thing over 5 hours ago and sent you a DM. I am still waiting for an answer. Please no, I know you are busy. @Ofcom
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Daniel Hill
(@DanielDerek91) reported
from
Camberley, England
@btsport hi I’ve been trying to contact bt customer services on the phone a few times to cancel my bf sport package but can’t get through (been on hold 3 times for 30 mins+ and keeps cutting off). Please can someone get in touch urgently to help. Thanks
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Chris
(@MrChris62) reported
from
Guildford, England
@bt_uk Hi. Had a problem with the internet a while back. You thought it was the hub so you sent us a new one but turned out to be an incorrectly wired junction box. So now got a brand new hub lying around. Aren’t you going to send a bag so I can send it back?
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@clairesn13 @ncustisTheSun @btsport @SkySports No problem Claire. 😃
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John Allen 🇬🇧🇿🇼
(@Cranstead) reported
from
Wokingham, England
NU v CFC BTSport- terrible commentary as per usual. The secret is to keep it simple and not continually talk bollocks....
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Simon wade
(@siwade82) reported
@bt_uk The number from today is fine.I raised this complaint about the handling of our service in mid March, so will be about all of the poor service across large aspects of your service. Are the TV team the right people to do this? I would expect some from Customer service to do this.
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DaleMUFC
(@DaleMUFC1) reported
@bt_uk Could you please tell me why you've not bothered reconnecting my mobile service AFTER I've paid my bill? Not happy at all!
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Ste Langan
(@ste_langan) reported
@bt_uk any decent companies out want to take bt off my hands the service you get from them is an absolute disgrace. They cannot get anything right even something as simple as changing a direct debit. You get spoke to like a dog by some advisors and the overall service is poor
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Ste Langan
(@ste_langan) reported
@bt_uk No definitely not i will let someone reliable take my business as all I've done is complaint with bt and had a very poor service
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Ste Langan
(@ste_langan) reported
@bt_uk You mean like all the promised call backs that I asked for and never got not thank you I can do without the stress that I've been going through with bt. Faulty routers promised callbacks didn't tell me my direct debit was cancelled sending engineers out on the wrong job etc
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Rupert wilson
(@Oxfordite) reported
Text to landline messaging: @BT_UK have this service option. Has anyone successfully turned it off? #BT 0800 5875252 number does not present options to turn it off. BT don’t do public twitter (they dislike scrutiny of the answers from their support bots) #telecom #telephone
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MLS Burner 🇵🇸
(@MaxLovesSparkyy) reported
@bt_uk Yeah tried that **** 3 times in the past doesn’t work, WiFi was just poorly set up for the entire area 👍
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ashamed Brit
(@firefly233) reported
@OneTakeJack @bt_uk My experience is similar I must admit. I remember one engineer visit, a call out for slow speed. He spent around two hrs in the house and back to the exchange. At some point the line went down altogether. He then tells me he has run out of time. And leaves with it still broken.
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JACK
(@OneTakeJack) reported
@firefly233 @bt_uk Absolutely disgusting mate, I had one technician that told me it was the fish tank and the carpets were too thick. Had a new fish tank and carpets since then and it's still shite. They just make it up as they go along. Honestly a disgusting service.
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Wulfen
(@Craig10257858) reported
@bt_uk No I told you this last time it’s like you people can’t read or something! YOU charged ME for additional data during a time of NO service! What about this don’t you understand?