BT (British Telecom)

BT (British Telecom) Outage Report in Frimley Green, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Frimley Green, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Frimley Green and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Frimley Green, Surrey, England 02/05/2026 02:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Frimley Green, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: Reading, Chertsey, Bracknell, Lightwater, Aldershot, Woking, Godalming, Guildford, Wokingham, Byfleet and Farnborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomReading Internet
United KingdomChertsey E-mail
United KingdomBracknell Internet
United KingdomReading Wi-fi
United KingdomReading Wi-fi
United KingdomLightwater Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Frimley Green, England

Latest outage, problems and issue reports in Frimley Green and nearby locations:

  • young_tom88 TomYoung (@young_tom88) reported from Guildford, England

    @bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣

  • SarahJGrace1 Gracie (@SarahJGrace1) reported from Godalming, England

    @bt_uk It clocked with me about the silence as I stopped myself. Then as you can see the other attempts didn’t work. The message said the help desk is closed, sorry for any inconvenience and no other options given.

  • lynothehammer Steve Lynes (@lynothehammer) reported from Sandhurst, England

    Blimey never have I seen so many adverts packed in to @WWE #Raw. Seem like its every 5 minutes @BTCare

  • PF_BootCamp James Parker (@PF_BootCamp) reported from Reading, England

    @bt_uk @KeoghanB @btsport Too late i was forced to watch a crap re run on YouTube today... obviously knowing the result. Absolutely zero help after many hours repeating my self on chat support, here and email. There is clearly a problem and nothing was done. I’ve screen shot convos to take this higher

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    @bt_uk Hi. Had a problem with the internet a while back. You thought it was the hub so you sent us a new one but turned out to be an incorrectly wired junction box. So now got a brand new hub lying around. Aren’t you going to send a bag so I can send it back?

  • EddieEdwards16 Daniel Edwards (@EddieEdwards16) reported from Bracknell, England

    Good work @btsport if ever you were going to have technical issues, save them for w penalty shoot out in a cup final 🙈

  • JackDogAiredale Jack-Dog (@JackDogAiredale) reported from Busbridge, England

    @Marcuspdm Hoomum woke up and is now awake trying to sort out her stoopid @BTGroup @bt_uk broadband 😡🤬For a business that is “breaking down the barriers of today to release the potential of tomorrow” they do seem monumentally hopeless.

  • Cranstead John Allen 🇬🇧🇿🇼 (@Cranstead) reported from Wokingham, England

    NU v CFC BTSport- terrible commentary as per usual. The secret is to keep it simple and not continually talk bollocks....

  • DanielDerek91 Daniel Hill (@DanielDerek91) reported from Camberley, England

    @btsport hi I’ve been trying to contact bt customer services on the phone a few times to cancel my bf sport package but can’t get through (been on hold 3 times for 30 mins+ and keeps cutting off). Please can someone get in touch urgently to help. Thanks

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    @bt_uk Is there a problem with the internet in the GU1 4 area? We desperately need it for work!!

  • AmitChampaneri1 Amit Champaneri (@AmitChampaneri1) reported from Virginia Water, England

    @susan_smith2405 @bt_uk I am also a BT customer and have not experienced anything like this so it is disappointing to hear.

  • A_Mussenden Andrew Mussenden (@A_Mussenden) reported from Chertsey, England

    @giantdaz @powndland @karlhenry08 @btsport @SkyNews @SkyFootball @premierleague This could get complicated but im sure illegal occupation of lands is where this whole issue started. Imperialism. Slavery etc.Very much their agenda. Incidentally I am not speaking for BLM.

  • gooner1980luke 𝐀𝐅𝐂 𝐋𝐔𝐊𝐄 (@gooner1980luke) reported from Spelthorne District, England

    @RobbieSavage8 commentating on @btsport at Rochdale v Newcastle and the crowd singing... “Roooobbie Savage is ******, Is a ******!!!” “Sheep sheep sheep *******!!!” “You’re shit scared of Shearer, Shit scared of Sheeeearer!!!”. 🤣🤣🤣

  • IanArnell Ian Arnell (@IanArnell) reported from Camberley, England

    @bt_uk As a new customer I have been the model of patience that is now growing thin. I did the honourable thing over 5 hours ago and sent you a DM. I am still waiting for an answer. Please no, I know you are busy. @Ofcom

  • Muzzhar Murray Heslin (@Muzzhar) reported from Wokingham, England

    @bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!

  • OutdoorDaveGB David Bruton (@OutdoorDaveGB) reported from Reading, England

    @PhelanHill @bt_uk @virginmedia If it works it's brilliant but if it doesn't @virginmedia 's Customer Service is woeful in my experience (and @GBRChris_A 's) Currently even with all the people working at home it is good @ 200 Mbps !

  • stevemessenbird Lord Mess (@stevemessenbird) reported from Normandy, England

    I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports

  • SarahJGrace1 Gracie (@SarahJGrace1) reported from Godalming, England

    @bt_uk is there a reason why your helpline is closed? I have not been able to resolve my issue online so tried to call a helpline that is open until 8pm but the message tells me the help desk is closed. I am paying money for a TV service which hasn’t worked since Friday.

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @clairesn13 @ncustisTheSun @btsport @SkySports No problem Claire. 😃

  • richardpotty (Potts) ATFC (@richardpotty) reported from Farnborough, England

    Stop pronouncing German clubs in the stupid accent 🤦 #Bundesliga #btsport

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • stuartyboy_70 Disco Stu 🎯 (@stuartyboy_70) reported

    @bt_uk Day 7. And STILL not had my broadband installation finished. STILL a massive hole left outside my front door since last Wednesday and STILL zero correspondence from you as to when we can expect this to be finished. Disgraceful customer service!!

  • linzinwoz76 Lindsay Brown (@linzinwoz76) reported

    @bt_uk three weeks no connection... "we aim to be fixed by" "we will call you between 2 and 4 to confirm your service" shocking service.... 16 years a customer!! Disgusted!!

  • HelenGavaghan Helen Gavaghan. Illustration. Photons, by me. (@HelenGavaghan) reported

    @bt_uk @EE You're seeking to offload on EE your responsibility. You've taken days of my time, sold me something you didn't understand after hours of seeming to do so. You're crushing me in middle with EE & closed unresolved complaint your mansplaining rep wouldn't let me make in MY words.

  • _Princesscaz Caris (@_Princesscaz) reported

    @bt_uk why is it an engineer comes out yesterday, told there’s a system problem but we’re ‘promised’ it will be back on by midnight.. it’s now nearly 8am and the wifi isn’t still on. A lot of your customers depend on your wifi to make their income, not good enough at all.

  • themskedprancer TheMskedPrancer🇺🇦💙💛 #NeverFishiNusak #Traitor (@themskedprancer) reported

    @bt_uk The issue needs raising with your development team for a software fix. Seems to series record using program name as a string or part of a string. As a software developer / programmer I can see the issue and probable cause. The only fix or resolution is a change to the software.

  • LucyLiu_89 Lucy Liu (@LucyLiu_89) reported

    @bt_uk Problems with my BT internet since yesterday causing my Ring doorbell to be offline for over 6 hours, this is not good considering I have four carers a day and two district nurse visits. I am unable to get through via phone to report this. Internet again is unavailable at 5.02am

  • quis_ut__deus Mikey (@quis_ut__deus) reported

    @bt_uk 24hrs and still no service but that’s OK according to your customer care team. Your company needs to be avoided like the plague! Just awful! I regret renewing my contract

  • Lisa_Catto Lisa Catto - Queen of Automation (@Lisa_Catto) reported

    @LeeMarkDavies @bt_uk There was. A problem with connecting to the Amazon AWS servers. I wasted over an hour with support rebooting and telling me it was my Ethernet cable. They didn’t even know

  • huskcollie Huskcollie 🇬🇧 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@huskcollie) reported

    @DanielBowkett98 @bt_uk That's poor service 😕

  • anonywelshguy Karl Downes (@anonywelshguy) reported

    @bt_uk Had to travel by bus last week with spinal issues, assured twice that my BB would be installed beforehand, didn't happen. Had 13 hour days last week, exhausted. BT are utterly incapable. They push you into DM messages so people don't see the truth. Check trustpilot, shocking 1.6.