BT (British Telecom)

BT (British Telecom) Outage Report in Frimley Green, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Frimley Green, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Frimley Green and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Frimley Green, Surrey, England 12/18/2025 12:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Frimley Green, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: Reading, Farnborough, Aldershot, Godalming, Chertsey, Woking, Guildford, Staines, Cranleigh, Camberley, Byfleet, Bracknell, Farnham and Warfield.

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City Problem Type Report Time
United KingdomReading Internet
United KingdomFarnborough Phone
United KingdomAldershot TV
United KingdomReading Internet
United KingdomGodalming Internet
United KingdomChertsey Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Frimley Green, England

Latest outage, problems and issue reports in Frimley Green and nearby locations:

  • PF_BootCamp James Parker (@PF_BootCamp) reported from Reading, England

    @bt_uk @KeoghanB @btsport Too late i was forced to watch a crap re run on YouTube today... obviously knowing the result. Absolutely zero help after many hours repeating my self on chat support, here and email. There is clearly a problem and nothing was done. I’ve screen shot convos to take this higher

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    @bt_uk Hi. Had a problem with the internet a while back. You thought it was the hub so you sent us a new one but turned out to be an incorrectly wired junction box. So now got a brand new hub lying around. Aren’t you going to send a bag so I can send it back?

  • stevemessenbird Lord Mess (@stevemessenbird) reported from Normandy, England

    I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports

  • OutdoorDaveGB David Bruton (@OutdoorDaveGB) reported from Reading, England

    @PhelanHill @bt_uk @virginmedia If it works it's brilliant but if it doesn't @virginmedia 's Customer Service is woeful in my experience (and @GBRChris_A 's) Currently even with all the people working at home it is good @ 200 Mbps !

  • richardpotty (Potts) ATFC (@richardpotty) reported from Farnborough, England

    Stop pronouncing German clubs in the stupid accent 🤦 #Bundesliga #btsport

  • DanielDerek91 Daniel Hill (@DanielDerek91) reported from Camberley, England

    @btsport hi I’ve been trying to contact bt customer services on the phone a few times to cancel my bf sport package but can’t get through (been on hold 3 times for 30 mins+ and keeps cutting off). Please can someone get in touch urgently to help. Thanks

  • young_tom88 TomYoung (@young_tom88) reported from Guildford, England

    @bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣

  • A_Mussenden Andrew Mussenden (@A_Mussenden) reported from Chertsey, England

    @giantdaz @powndland @karlhenry08 @btsport @SkyNews @SkyFootball @premierleague This could get complicated but im sure illegal occupation of lands is where this whole issue started. Imperialism. Slavery etc.Very much their agenda. Incidentally I am not speaking for BLM.

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @clairesn13 @ncustisTheSun @btsport @SkySports No problem Claire. 😃

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    @bt_uk Is there a problem with the internet in the GU1 4 area? We desperately need it for work!!

  • EddieEdwards16 Daniel Edwards (@EddieEdwards16) reported from Bracknell, England

    Good work @btsport if ever you were going to have technical issues, save them for w penalty shoot out in a cup final 🙈

  • Cranstead John Allen 🇬🇧🇿🇼 (@Cranstead) reported from Wokingham, England

    NU v CFC BTSport- terrible commentary as per usual. The secret is to keep it simple and not continually talk bollocks....

  • SarahJGrace1 Gracie (@SarahJGrace1) reported from Godalming, England

    @bt_uk is there a reason why your helpline is closed? I have not been able to resolve my issue online so tried to call a helpline that is open until 8pm but the message tells me the help desk is closed. I am paying money for a TV service which hasn’t worked since Friday.

  • AmitChampaneri1 Amit Champaneri (@AmitChampaneri1) reported from Virginia Water, England

    @susan_smith2405 @bt_uk I am also a BT customer and have not experienced anything like this so it is disappointing to hear.

  • therealmyoumans Michael Youmans (@therealmyoumans) reported from Guildford, England

    @bt_uk what kind of customer service is this? I hope I don't have to wait another WEEK before someone gets back to me to rectify the situation otherwise I'm dumping your services tomorrow

  • IanArnell Ian Arnell (@IanArnell) reported from Camberley, England

    @bt_uk As a new customer I have been the model of patience that is now growing thin. I did the honourable thing over 5 hours ago and sent you a DM. I am still waiting for an answer. Please no, I know you are busy. @Ofcom

  • SarahJGrace1 Gracie (@SarahJGrace1) reported from Godalming, England

    @bt_uk It clocked with me about the silence as I stopped myself. Then as you can see the other attempts didn’t work. The message said the help desk is closed, sorry for any inconvenience and no other options given.

  • JackDogAiredale Jack-Dog (@JackDogAiredale) reported from Busbridge, England

    @Marcuspdm Hoomum woke up and is now awake trying to sort out her stoopid @BTGroup @bt_uk broadband 😡🤬For a business that is “breaking down the barriers of today to release the potential of tomorrow” they do seem monumentally hopeless.

  • stevenffc123 Fulham traveller R.I.P papa bouba diop (@stevenffc123) reported from Sendmarsh, England

    @btsport first time I have prescribed to your football. How do I cancel straight away. It was more man united Tv. Then man united tv is. Can’t justify paying for this

  • Muzzhar Murray Heslin (@Muzzhar) reported from Wokingham, England

    @bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • KenWraight ken wraight (@KenWraight) reported

    @realdocatherton @bt_uk BT sky EE still down in places nearly 3 weeks now

  • TWoolf4 TWoolf (@TWoolf4) reported

    @bt_uk After waiting for nearly half an hour, I managed to speak to someone. But the fact that I have to wait until the 4th of January to get the connection enabled is quite poor. Especially for a new customer account and cos BT chose a telegraph pole which is miles from my house

  • lostphoenixuk Lost Phoenix Gaming (@lostphoenixuk) reported

    @bt_uk It sounds complicated but really isn't (just a long workaround because of the hub being so restricted) I know I am working with stuff beyond anything the "average" customer would use & the solution is a simple one but complicated by the hub not wanting to play well with others

  • Jillian1979s Jillian (@Jillian1979s) reported

    @bt_uk vulnerable and disabled adult at home, can’t use telephone as fault on the line. Unable to make calls in an emergency due to not being able to hear anything because of faulty line! Been advised fault on telepgraph pole. At what point is the fault deemed to be urgent !!

  • dazM33 DazM33 (@dazM33) reported

    @bt_uk Hi, I have broken the remote on my BT vision box how do I get a replacement? And is it free?

  • NswX800 X800NSW (@NswX800) reported

    @bt_uk Thanks, I’ve contacted BT and it seems Openreach have mysteriously cut me off, hopefully this can be resolved once the cancel order has been in effect for 24 hrs. It would be nice to know why/how this happened.

  • JohnJoh86975434 unibetmadman (@JohnJoh86975434) reported

    @bt_uk Disappointed in BT,serious issues raised,orders done which can't be completed and I should have never even been sold,even sworn at by a representative on the phone.

  • andyhmartin Andy Martin (@andyhmartin) reported

    @bt_uk No signal at home for mobile WiFi and broadband via phone line gives 1.8Mbs. 🙌

  • gaz_eng Gary (@gaz_eng) reported

    @ultimatepool_ @btsport Never knew it was loss of frame for swearing. Thought you just got a warning first.

  • patrickharnett5 Patrick Harnett (@patrickharnett5) reported

    @bt_uk I know where I'll be going when my contract ends during channelling times you know who's out for your money sky were happy to help me reduce my bill even when I contract