BT (British Telecom) Outage Report in Frimley Green, Surrey, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Frimley Green, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Frimley Green and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 04: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Frimley Green, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: Guildford, Reading, Farnham, Aldershot, Bracknell, Warfield, Godalming, Woking, Camberley, Egham, Staines, Ashford, Byfleet, Addlestone and Farnborough.
| City | Problem Type | Report Time |
|---|---|---|
 Guildford |
Internet | |
| Reading |
Phone | |
| Reading |
Internet | |
| Farnham |
Internet | |
| Aldershot |
Internet | |
| Bracknell |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Frimley Green, England
Latest outage, problems and issue reports in Frimley Green and nearby locations:
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Chris Elson
(@ChrisElson11) reported
from
Guildford, England
@btsport seriously Steve mcmanaman? Is he well in the head? His biased commentary tonight is sickening. How he thinks the Stirling challenge wasn’t a booking I’ll never know. Call your set Liverpool? You like blue so much should be @Everton
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Sharon Ducker (was Kuhl)
(@Sharonkuhl) reported
from
Yateley, England
@bt_uk I am amazed that you are still in business, your appalling customer service leaving my parents with no home phone, broadband that is not great, missed engineer appointments and on the wrong tariff and this is on going since OCTOBER, & she still pays u #eldery #vunerable
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John Tripp
(@HartTrippy) reported
from
Yateley, England
@bt_uk do you have issues with email spam filters? Inbox full of rubbish 😐
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John Allen 🇬🇧🇿🇼
(@Cranstead) reported
from
Wokingham, England
NU v CFC BTSport- terrible commentary as per usual. The secret is to keep it simple and not continually talk bollocks....
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Jack-Dog
(@JackDogAiredale) reported
from
Busbridge, England
@Marcuspdm Hoomum woke up and is now awake trying to sort out her stoopid @BTGroup @bt_uk broadband 😡🤬For a business that is “breaking down the barriers of today to release the potential of tomorrow” they do seem monumentally hopeless.
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Sharon Perry Art
(@shaz_perry) reported
from
Reading, England
@bt_uk engineer booked for this morning between 8 and 1 to fix slow connection yet hasn't shown up.
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk A fix has already been run! I would like to claim for these historical issues separately to trying to fix any persisting ones. Otherwise I'm thinking I might not ever be compensated :) fix already done!
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Beth Willard
(@BethcWillard) reported
from
Reading, England
@_hypocaust Having the same issue with @btsport No coverage even though scheduled 😠
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! I've had a problem: for a year (between first 2 speed tests), my broadband speed was much lower than advertised. I just did another: ok but still seems lower? An engineer confirmed & said I should claim money back for the year & ongoing if still happening.
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Chris
(@MrChris62) reported
from
Guildford, England
@bt_uk Hi. Had a problem with the internet a while back. You thought it was the hub so you sent us a new one but turned out to be an incorrectly wired junction box. So now got a brand new hub lying around. Aren’t you going to send a bag so I can send it back?
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Fulham traveller R.I.P papa bouba diop
(@stevenffc123) reported
from
Sendmarsh, England
@btsport first time I have prescribed to your football. How do I cancel straight away. It was more man united Tv. Then man united tv is. Can’t justify paying for this
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! I'm a bit concerned that you guys couldn't see a fault on my line any more a couple of days ago, as I've an engineer coming. It really is slow, but it won't even let me do BT speed test bcs a fault is reported. Can I check whether you think there's still a fault? :)
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Matt Nowak
(@nowak_matt) reported
from
Spelthorne District, England
@bt_uk Thanks. I’ve already tried that and it says I need to speak to an advisor as I wish to cancel my package
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Michael Youmans
(@therealmyoumans) reported
from
Guildford, England
@bt_uk what kind of customer service is this? I hope I don't have to wait another WEEK before someone gets back to me to rectify the situation otherwise I'm dumping your services tomorrow
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Jonathan Richards
(@JR_1871) reported
from
Reading, England
Just lost my @bt_uk broadband - and they are saying it could be days before it’s repaired. I work from home. Disgraceful service. If I was days late with my payment they’d be all over me. If you’re with BT be warned. Apparently it’s due to us being in the ‘run up to Christmas’?
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Fulham traveller R.I.P papa bouba diop
(@stevenffc123) reported
from
Sendmarsh, England
@fulham89 @btsport Im going to cancel ASAP only prescribed today. Can’t be doing this
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Amit Champaneri
(@AmitChampaneri1) reported
from
Virginia Water, England
@btsport If Juve rejected the chance to sign him because of Kulusevski joining, it must go down as the biggest mistake since we let go of Henry!!! Or worse...
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Sharon Ducker (was Kuhl)
(@Sharonkuhl) reported
from
Yateley, England
@bt_uk HELLO AGAIN JUST AN UPDATE WITH MY MOTHERS ON-GOING PHONE ISSUE (& YES I AM SHOUTING) her phone was due to be connected in OCTOBER 2019-various errors by YOU means even after an engineer visit yesterday we are no further forward. MY MUM IS 77 & NEEDS HER HOME PHONE #POOR
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! 👋 Apologies this may be a silly query, but I did the auto-fault reporting thing 2 days ago, and it kept alternating between saying it was ok and saying it wasn't, so I just want to check that the slow broadband connection actually did get reported properly? Thanks!
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Khurram Qayam
(@kqbrain) reported
from
Reading, England
Another day of bad experience with @virginmedia broadband service in RG6 area. Buffering on streaming service, no video calls possible on Skype and WhatsApp. Seriously thinking of switching to @bt_uk
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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john kerr
(@johnfaeayr) reported
@bt_uk is there any problems with the bt mobile signal in ayr
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L$°N4RD0
(@Le0NaRD0w) reported
@bt_uk Why, after lord only knows how many activation promise dates from bt am I still waiting for my Internet, 56 days after ordering and 42 days waiting. 12 hours of phone calls all from myself calling because noone will contact me. Honestly awful service. @OpenreachHelp @Ofcom
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HayleyD
(@Haylz096) reported
@bt_uk broadband has been extremely low for days now,no fault listed online. Always the same issue despite moving house. Can someone get in touch please. Thankyou
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Jamie Maginnis
(@Jammag99) reported
After 6 months of terrible Internet performance and even worse customer service by @virginmedia i moved to @bt_uk. Great service from BT, had my first issue this week, they responded immediately, gave me some account credit (i didn't ask), quickly fixed the issue. Well done BT 👏
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Dr. Philippa Velija
(@pvelija) reported
No internet since yesterday lunchtime @bt_uk and no resolution. Caused by works carried out by BT yesterday down the road. Won't be fixed until Thursday - poor service when working at home
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olly
(@oagrim1) reported
@bt_uk Called customer services a week ago and after an hour of checks, meant to have a Hybrid Connect replacement arriving. Can you let me know when this will be?
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Tigon Liger
(@ogma45) reported
@bt_uk We connect for good. what a joke. Landline cut off reconnected to there digital voice service which cant get incoming calls since november and given the run around from customer service. Atrocious service, all lying about deadlines and call backs. Avoid,terrible service
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CHRIS BURTON
(@SURFERDUDEBURT) reported
@bt_uk I have a question now it’s month 8 with out a phone line …any chance you can fix it so we can talk to our family and friends? #worstservice
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ellis
(@holyellis) reported
@bt_uk That's actually the issue ironically
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🏴Daz🏴
(@I_CERBZ_I) reported
Hey at @bt_uk @OpenreachHelp my internet has been down for over 6 hours. When will this be sorted? Received a text at 12:18pm saying it was sorted and its not. I have reset everything multiple times and still no Internet