BT (British Telecom) Outage Report in West Horsley, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in West Horsley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Horsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near West Horsley, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Crawley, Sutton, Dorking, Walton-on-Thames, Godalming, Chertsey, Kingston upon Thames, Teddington, Banstead, Woking, Guildford, Staines, Cranleigh and Byfleet.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near West Horsley, England
Latest outage, problems and issue reports in West Horsley and nearby locations:
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Gary White
(@_gary_white_) reported
from
Merton, England
Hi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.
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Michael Kirkham
(@MikeKirkham) reported
from
London, England
@bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.
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Deano
(@Deano2301) reported
from
London, England
@btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?
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Gracie
(@SarahJGrace1) reported
from
Godalming, England
@bt_uk It clocked with me about the silence as I stopped myself. Then as you can see the other attempts didn’t work. The message said the help desk is closed, sorry for any inconvenience and no other options given.
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Gavin McLelland
(@gmac7000) reported
from
Merton, England
@bt_uk - internet down in SM4. Any update on the problem?
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Chris
(@MrChris62) reported
from
Guildford, England
@bt_uk Hi. Had a problem with the internet a while back. You thought it was the hub so you sent us a new one but turned out to be an incorrectly wired junction box. So now got a brand new hub lying around. Aren’t you going to send a bag so I can send it back?
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Christopher Lee
(@chucklelee) reported
from
Crawley, England
@BTCare OK I give up....... How do I cancel BT Sport?
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Lord Mess
(@stevemessenbird) reported
from
Normandy, England
I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports
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Cas 🇯🇲
(@CasanovaThePlug) reported
from
London, England
Oi @btsport sort out this **** service ASAP
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TomYoung
(@young_tom88) reported
from
Guildford, England
@bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣
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DDemps.
(@DanDempsey93) reported
from
London, England
@bt_uk internet down in se6?
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DDemps.
(@DanDempsey93) reported
from
London, England
@bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down
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Chris
(@MrChris62) reported
from
Guildford, England
@bt_uk Is there a problem with the internet in the GU1 4 area? We desperately need it for work!!
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Anne Ayres
(@kingswoodranger) reported
from
Lower Kingswood, England
@btsport @DavidGinola @DavidGinola96 #bosman just watched your documentary on catch up. What a great piece of journalism. As David sums up, how can this man have been totally abandoned by those who benefited from all he sacrificed and no one has attempted 2 help him?Shame on them
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Miss Carli Jay
(@MissCarliJay) reported
from
West Molesey, England
@bt_uk @bt_uk that is not helpful at all, it’s not recognising my home phone number from you!! Can you just tell me if I#beaodband is down in KT postcode at all??? 😤😤😤😤😤
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Niall Thorpe
(@niallthorpe08) reported
from
London, England
The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!
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Chris France
(@Chris_Francey) reported
from
Crawley, England
Hi @bt_uk, after spending an hour and half on the phone this morning to try and fix my broadband issue, on the 3rd attempt. I was promised a callback within 20 minutes with an update/resolution, it’s now been over 3 hours. I don’t want to #twittershame you, just want this fixed.
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Gracie
(@SarahJGrace1) reported
from
Godalming, England
@bt_uk is there a reason why your helpline is closed? I have not been able to resolve my issue online so tried to call a helpline that is open until 8pm but the message tells me the help desk is closed. I am paying money for a TV service which hasn’t worked since Friday.
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Shermin A Ali
(@SherminAaliYoga) reported
from
Merton, England
@bt_uk is there an issue in the SW20 area? Broadband not being picked up on our laptops since yesterday so unable to work! Mobiles ok but can’t work on my mobile!
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Jack-Dog
(@JackDogAiredale) reported
from
Busbridge, England
@Marcuspdm Hoomum woke up and is now awake trying to sort out her stoopid @BTGroup @bt_uk broadband 😡🤬For a business that is “breaking down the barriers of today to release the potential of tomorrow” they do seem monumentally hopeless.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Evie Gallup
(@TappyGallup) reported
@LyndieLou100 @bt_uk Complain to ofcom - bt want you to complain to their own complaint service so they can keep it all ‘hush hush’. Don’t settle for that - take it further to ofcom so everyone knows what a joke bt is
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paul littlejohn
(@SuperSolaris) reported
@PrimeLesnar Woke agenda more important to @btsport than providing quality co comms to the paying viewers. Games gone. @SkyFootball now just as bad
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taranjit lalria
(@TLalria) reported
@bt_uk I told the operatives. They ignored it. Had a web chat they said call some claims line. Called the claims line no reply. An issue not caused by me yet I have to contact numerous departments. Not great customer sevice.
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Ian_Simracersworld
(@Ian_Simracer) reported
@bt_uk would someone please contact me reference error code on my TV box. Apparently im not a BT TV customer. Funny that as 6.5 years we have been paying you a subscription. Getting pretty fed up with BT incompetence tbh.
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Kenny McDonald
(@MarCommsKenny) reported
BT casually dropping me a letter to let me know their charges will rise by almost 10% from April 2022. If I wasn't so distracted by Ukraine I'd be outraged at @bt_uk. But now is good time to introduce bad news because no one will notice... #risingcosts #inflation #bt
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Christian
(@_cdavies) reported
@bt_uk hi, I am a BT business customer and urgently need to speak to someone but both chat and lines are closed on weekends? Please advise how I can speak to someone regarding an install and delivery?
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John
(@John30932158) reported
@bt_uk Hi, had a very challenging week with BT turning off my broadband on 3rd March. I am moving to Virgin but that's not being installed until 17th March. Luckily Andreas in customer service was able to get me a hybrid router delivered yesterday so my wife and I can still work
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Laura
(@DrLauraDryden) reported
@bt_uk No known issues in my area.
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Ross Eaton
(@Rosseaton01) reported
@btsport I want to watch the ufc on my pc but I am being told 'You need to upgrade your package to view this content' even though I can watch the event on my iphone. Please help me out
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#simplicity
(@bobby603) reported
@bt_uk @bt_uk I am having such poor connection since last week. You are very prompt in taking the payements however when we need help when the net goes slow none to care. What a shame!. Your service is below par. Connection at SL61AG.