BT (British Telecom) outages and service status in West Horsley, England
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- BT (British Telecom) generated 3 outage signals in the last 24 hours around West Horsley, including 3 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Phone.
- The most recent signal from this area was received Jul 9, 10:22 PM GMT+1.
- Internet (74%)
- Total Blackout (10%)
- Phone (6%)
- E-mail (3%)
- Wi-fi (3%)
- TV (3%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in West Horsley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Horsley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near West Horsley, England
The most recent BT (British Telecom) outage reports came from the following cities: Crawley, Guildford, Godalming, Walton-on-Thames, Ashtead, Tadworth, Addlestone, Egham, Windlesham, Surbiton, Kingston upon Thames, Chertsey, Epsom, Woking, and Morden.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 7 hours ago |
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Internet | 8 hours ago |
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Total Blackout | 20 hours ago |
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Internet | 1 day ago |
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Total Blackout | 2 days ago |
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Wi-fi | 2 days ago |
Nearby cities with recent reports
3 recent signals
2 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
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BT (British Telecom) Issues Reports Near West Horsley, England
Latest outage, problems and issue reports in West Horsley and nearby locations:
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Nat 💕 (@Silcox777) reported from Worcester Park, England@bt_uk getting very irritated with your constant chasers about me returning my BT TV kit, I sent it back weeks ago. Check your postal tracking service. If you think you are going to charge me for not returning it then you are mistaken.
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Michael Youmans (@therealmyoumans) reported from Guildford, England@bt_uk what kind of customer service is this? I hope I don't have to wait another WEEK before someone gets back to me to rectify the situation otherwise I'm dumping your services tomorrow
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coolio (@coolhati) reported from Kingston upon Thames, England@bt_uk we have lost our Internet connection hour a go. We need help Our phone data slowed down we can not contact anyone. Please helppplll
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Gary White (@_gary_white_) reported from Merton, EnglandHi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.
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Milly Kenny-Ryder (@millykr) reported from Merton, England@bt_uk my elderly grandmother is struggling to contact you. No one replies to emails, picks up the phone or responds to her. She’s been told her contract is going up in price for no reason. It’s causing a lot of stress and I’m trying to help in any way I can... please assist.
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Kieran Shew (@shoeburger) reported from Merton, EnglandSpoke @btsport before lockdown to cancel. They forgot to do it, no record of my chat and expect £120 for the past 3 months. What a joke of a company! @bt_uk @BBCWatchdog
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Chris (@MrChris62) reported from Guildford, England@bt_uk Is there a problem with the internet in the GU1 4 area? We desperately need it for work!!
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𝐀𝐅𝐂 𝐋𝐔𝐊𝐄 (@gooner1980luke) reported from Spelthorne District, England@RobbieSavage8 commentating on @btsport at Rochdale v Newcastle and the crowd singing... “Roooobbie Savage is ******, Is a ******!!!” “Sheep sheep sheep *******!!!” “You’re shit scared of Shearer, Shit scared of Sheeeearer!!!”. 🤣🤣🤣
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GenerallyMac (@GenerallyMac) reported from Gomshall, England@BTCare fairly ironic that I can’t report your broadband service faults over the phone because the survive is unavailable. #btfail #btdontcare #btbroadbandisuseless
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May Rene Joseph (@MzMayRene) reported from Guildford, England@btbusinesscare @BTCare Please help!! We had a new broadband and phone line installed last Friday! The engineer did not check if service working in our business property! Please send an engineer to fix asap as affecting our business.
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Janthea46 (@janthea46) reported from Kingston upon Thames, England@bt_uk BT Wi-Fi in my area seems to be down 😱😱
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Martin Bamford (@martinbamford) reported from Cranleigh, England@LAMTownsend @bt_uk I think the problem is with @OpenreachHelp rather than BT? I’m hearing that BT are sending out engineers to households but unable to do anything to restore the Internet when they arrive because there is a wider network issue. Strange that they’re unaware though.
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Chris France (@Chris_Francey) reported from Crawley, EnglandHi @bt_uk, after spending an hour and half on the phone this morning to try and fix my broadband issue, on the 3rd attempt. I was promised a callback within 20 minutes with an update/resolution, it’s now been over 3 hours. I don’t want to #twittershame you, just want this fixed.
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Christopher Lee (@chucklelee) reported from Crawley, England@BTCare OK I give up....... How do I cancel BT Sport?
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Allen_lovemymind (@EpsomMental) reported from Epsom and Ewell District, England@bt_uk Thank you Elaine. I am so peeved that I have waited 253 days and it took the OpenReach engineer no more than 1 and a half hours. I have got myself so stressed & mentally unwell over this situation!! And feel BT executive complaints team have not listened/heard my complaint
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Jessica Andrews (@Jess_L_Andrews) reported from Merton, England@bt_uk over 3 months of being a new customer and still no proper internet, was suppose to get a call back at 7pm today to try and sort once and for all but nothing, am now once again ringing you back, not good when we are all still suppose to be working from home!
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Laurence wells (@cleanelmbridge) reported from Cobham, England@wastefighter @bt_uk Same in @ElmbridgeBC : is clearly a nationwide issue of which @bt_uk like most sources of #litter @McDonaldsUK @BurgerKingUK @kfc @CostaCoffee @StarbucksUK @CocaCola_GB @evianwater and the like to nothing about other than a little lip service...
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Dawn (@Sunshine_Keegan) reported from Crawley, England@btsport is it me or is Glenn Hoddle a bad loser 😂😂🙄 #sourgrapes #unlucky
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GunnersAssemble (@RednWhiteJames) reported from Epsom and Ewell District, England@bt_uk I am livid. Absolutely Livid with your service right now
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Jessica Andrews (@Jess_L_Andrews) reported from Merton, England@bt_uk Bad start to being a new customer, engineer was booked to come yesterday to set up our new broadband, never showed, called this morning and was told it was too dark for him to complete what he needed to do outside, now get told the next available date is 7th April
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Markie_mark (@markie_sumark) reportedTerrible experience again from BT Business. Without Landline now for 5 days and counting. Can’t receive calls from customers or make calls. Why is it so difficult? @btbusinesscare @BTBusiness
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Claire Rendall (@clairerendall1) reported@bt_uk I spent 54 minutes on hold trying to get through to you today on behalf of my elderly parents. Unacceptable #fail
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Ramnish Kalsi (@ramnishkalsi) reported@bt_uk you have one of the worst set top boxes ever. Keeps glitching and restarts on its own. I was told it was WiFi issue but connecting via Ethernet plugs that you provided hasn’t fixed it. I am in a contract - what ar my options ? I don’t want to go to the ombudsman (yet).
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MartinⓂ VOTE FOR CHANGE (@smeemartin) reportedI’ll tell you what, @bt_uk do not muck around, when their internet goes down, it really goes down, 4 or 5 days, no problem for them, they can do that on a regular basis and frequently do🤬🤬🤬
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Pam Medlock (@PamMedlock) reported@bt_uk It won’t! I have spoken to at least 6 different people for hours to sort the problem. I was told to buy a new phone which I was assured BT would pay for if it didn’t fix the problem. It didn’t and you won’t pay. 😫
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pete replica (@petereplica) reported@bt_uk Cut off my phone and net 1 week ago, instead of an upgrade. Got net back this week. Now I don't have a phone no. I can get no response from BT now. Customer of 50 years. Treated like filth. B'band speed 1/2 what is promised. Really appalling treatment.
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Mini67!x (@jellywellys99) reported@bt_uk @bt_uk can someone help me turn off two factor authentication please
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Paul Beeson (@peeceebee23) reported@bt_uk Hi, our internet keeps dropping out with message saying connected without internet. Usually only lasts a minute or two. Being happening fairly regularly last few days. Any help pls.
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Karen ♿🌞💐 🇬🇧 🇺🇦🇮🇱 🇨🇦🇦🇺🇳🇿🇪🇺 (@MrsXXV25) reported@bt_uk I can’t see anything to describe what to do if the modem LOS light is red. This level of customer service is unacceptable. I’m physically disabled and it’s incredibly painful for me to get low down enough to see or work on the modem. Wish we’d never joined BT.
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Shoshanah Cohen (@sc2987) reported@bt_uk And if she were going to switch mobile providers, it would be to Giffgaff, as we're all with them. Not you. You should never be pushing extra services on people moving to a social tariff (or anyone, but especially those likely to be vulnerable).