BT (British Telecom) Outage Report in West Horsley, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in West Horsley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Horsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near West Horsley, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Crawley, Woking, Godalming, Tadworth, Reigate, Guildford, Thames Ditton, Leatherhead, Dorking, Sutton, Byfleet, Walton-on-Thames, Chertsey and Kingston upon Thames.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near West Horsley, England
Latest outage, problems and issue reports in West Horsley and nearby locations:
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coolio
(@coolhati) reported
from
Kingston upon Thames, England
@bt_uk we have lost our Internet connection hour a go. We need help Our phone data slowed down we can not contact anyone. Please helppplll
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KC
(@ken_coello) reported
from
Leatherhead, England
@bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier
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Alex Munro
(@ADMunro) reported
from
Esher, England
@btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.
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Sandro Rosa
(@SMarxx4) reported
from
Epsom and Ewell District, England
@bt_uk You definitely need to sort out you customer service. It’s been a shame. Keeping saying you’re extremely busy at moment.If you’re busy get more people to answer the calls.I’m really sure I won’t get that on sales team. Philip Jensen do something
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The at home gooner
(@GoonerArmchair) reported
from
Epsom and Ewell District, England
@didithitthespot @btsport @Arsenal I dunno mate and now I feel bad
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James Valero
(@jamesvalero1977) reported
from
Kingston upon Thames, England
@bt_uk @btsport Having issues with the UCL Champions League coverage on the BT sport app. LP103 error saying I have too many live streams running. I’m not currently streaming anything else??
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?
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Kevin84
(@turvey84) reported
from
Crawley, England
@lorrainemking I quit @bt_uk for similar reasons a couple of years ago. It’s never what it says on the tin.
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Janthea46
(@janthea46) reported
from
Kingston upon Thames, England
@bt_uk BT Wi-Fi in my area seems to be down 😱😱
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KC
(@ken_coello) reported
from
Leatherhead, England
@bt_uk So does BT now stand for Bloody Terrible?
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Nick Atkin
(@NicoSCMP) reported
from
London, England
Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑
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barrie brown
(@barriebrown1) reported
from
Merton, England
@bt_uk is your customer service line down? Calling the number and it says the help desk is closed
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Abbi
(@profmyster21) reported
from
London, England
@bt_uk Is the wifi down in SE6???
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veronique enright☀️
(@Veronique7) reported
from
Esher, England
@bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey
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Lanny
(@_LannyWalker) reported
from
London, England
Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk
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Chris Elson
(@ChrisElson11) reported
from
Guildford, England
@btsport seriously Steve mcmanaman? Is he well in the head? His biased commentary tonight is sickening. How he thinks the Stirling challenge wasn’t a booking I’ll never know. Call your set Liverpool? You like blue so much should be @Everton
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Lanny
(@_LannyWalker) reported
from
London, England
@bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February
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coolio
(@coolhati) reported
from
Kingston upon Thames, England
@bt_uk @UKDazza Please could you tell us why the Internet is down?
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Matt Nowak
(@nowak_matt) reported
from
Spelthorne District, England
@bt_uk Thanks. I’ve already tried that and it says I need to speak to an advisor as I wish to cancel my package
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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YadaBlahBlah
(@YadaBlahBlah) reported
@bt_uk Can you make sure someone calls me today please? Even if it is just to put a time in for a follow up call. My kids can’t go another two months without access to the internet for their lessons. Two weeks has been stressful enough. I need to know there is a plan to fix this please.
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🎮 RockyRambos 🎬
(@RockyRambos) reported
@bt_uk Hi Lisa, I won't know until March time as we're not moving in properly until then. But we just noticed this today. In your opinion is this a pretty poor condition (old) wire that does need an update? Regards Matt
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Philip Horn
(@PompeyHorn) reported
@MissHeatherWild @bt_uk Not meaning to teach you to suck eggs but I’ll say it anyway on the off chance it may help but there are a couple of obvious flags in there that this is fake; poor grammar / use of language and the fact it’s addressed to ‘Customer’.
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Rachael
(@rach_jones20) reported
@bt_uk That was last week, problem not solved though.
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CODE ENERGY
(@energywnl) reported
@bt_uk its bad again
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Megan Caughey
(@megancaughey) reported
@bt_uk @c_pitchford Would be quicker for me to apply for a job at open reach and fix the issue myself
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Stuart Britt
(@Stuart_A_Britt) reported
@bt_uk Having a phone line installed should have been easy..? As an ex BT customer over 20 years ago I defected to Virgin Media, however our new house is only served by BT. I suspect VM may be here by the time BT decide how to string a bit of wire across the road..
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Linda Cackett
(@Loobies15) reported
@bt_uk yet again promised a call by a manager of BT put in her diary for this morning yet again failed to ring! BT your service is appalling week 8 now and still not resolved!!!
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Sophie Campbell
(@aguidetolondon) reported
Hi @bt_uk - someone apparently from BT calling my mum (deaf) and worrying her about line problems - probably a scam but I can't find who to call on your site. Any ideas pl?
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JACK
(@OneTakeJack) reported
@bt_uk I'm a very chilled guy but when it comes down to liars, it's very triggering. You told us we would get fibre by 2018 and that we were "next" on the list. How do you think that makes us feel, that a new build up the road has fttp and we have 480p still. Stop lying. Help us.