BT (British Telecom) outages and service status in West Horsley, England
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Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around West Horsley, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Phone.
- The most recent signal from this area was received Jul 17, 2:46 AM GMT+1.
- Internet (62%)
- Total Blackout (14%)
- Phone (10%)
- Wi-fi (7%)
- E-mail (3%)
- TV (3%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in West Horsley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Horsley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near West Horsley, England
The most recent BT (British Telecom) outage reports came from the following cities: Epsom, Ascot, Woking, Crawley, Guildford, Godalming, Walton-on-Thames, Ashtead, Tadworth, Addlestone, Egham, Windlesham, Surbiton, Kingston upon Thames, and Chertsey.
| City | Problem Type | Report Time |
|---|---|---|
 Epsom
|
Total Blackout | 2 days ago |
|
Ascot
|
Phone | 3 days ago |
|
Woking
|
Internet | 5 days ago |
|
Crawley
|
Internet | 6 days ago |
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Woking
|
Wi-fi | 8 days ago |
|
Crawley
|
Internet | 10 days ago |
Nearby cities with recent reports
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BT (British Telecom) Issues Reports Near West Horsley, England
Latest outage, problems and issue reports in West Horsley and nearby locations:
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Milly Kenny-Ryder (@millykr) reported from Merton, England@bt_uk my elderly grandmother is struggling to contact you. No one replies to emails, picks up the phone or responds to her. She’s been told her contract is going up in price for no reason. It’s causing a lot of stress and I’m trying to help in any way I can... please assist.
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Sandro Rosa (@SMarxx4) reported from Epsom and Ewell District, England@bt_uk You definitely need to sort out you customer service. It’s been a shame. Keeping saying you’re extremely busy at moment.If you’re busy get more people to answer the calls.I’m really sure I won’t get that on sales team. Philip Jensen do something
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Kieran Shew (@shoeburger) reported from Merton, England@jackdiakou @SkyHelpTeam @SkyUK @SkySports @btsport Disgusting. Pretty sure I’m out of contract so will cancel this tomorrow too. It’s worth spending our money on companies who care in times like this!
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May Rene Joseph (@MzMayRene) reported from Guildford, England@btbusinesscare @BTCare Please help!! We had a new broadband and phone line installed last Friday! The engineer did not check if service working in our business property! Please send an engineer to fix asap as affecting our business.
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victor martinez (@CoreblimeyVic) reported from Esher, England@bt_uk how about Customer service, left without broadband for over a month after engineer cancelled at the last minute, given next appointment in 3.5 weeks. In 4G blackspot , can’t even use phone as hotspot. Less jumping on bandwagons, more in service.
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Chris France (@Chris_Francey) reported from Crawley, EnglandHi @bt_uk, after spending an hour and half on the phone this morning to try and fix my broadband issue, on the 3rd attempt. I was promised a callback within 20 minutes with an update/resolution, it’s now been over 3 hours. I don’t want to #twittershame you, just want this fixed.
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Jessica Andrews (@Jess_L_Andrews) reported from Merton, England@bt_uk will most likely have to go into the office during this time which is not ideal as we are all still meant to be staying home as much as possible, surely there is a way open reach can sent someone sooner as an emergency
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Christopher Lee (@chucklelee) reported from Crawley, England@BTCare OK I give up....... How do I cancel BT Sport?
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Stuart the Copywriter (@StuartTarn) reported from Egham, EnglandUnbelievably shocking service from @bt_uk and @WeAreOpenreach. Broadband order placed on 3 Dec for a 14 December installation. Just spoke to a lovely person at BT who had to break the news that the "update" I was due to get today was "ring back on Feb 20 for an update"
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Anouska Leon (@AnouskaLeon) reported from Merton, England@bt_uk Ok its 0.11 mbps download, 0.13 upload. (Thats from google) cant login because i cant remember my password and it wont reset for some reason
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steve harrison (@TriumphBikernut) reported from Addlestone, England@Kelvin_Tatum @SpeedwayGP @btsport Lindgren.... cheats never prosper 😂
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Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported from Merton, England@bt_uk I know no more than what I’ve told you. Cannot help thinking it would be quicker for you to forward my message to the relevant department than type a response asking me to go through further hoops…
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Alex Munro (@ADMunro) reported from Esher, England@btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane
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Janthea46 (@janthea46) reported from Kingston upon Thames, England@bt_uk BT Wi-Fi in my area seems to be down 😱😱
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RAdams (@RAAdams96) reported from Epsom and Ewell District, England@SpeedwayEuro Time to find a more reliable TV partner to showcase your events as @Eurosport seem to treat it with contempt as on more than one occasion they have cut in late and missed races. @SkySports or @btsport would be a better partner. #LetsMakeSpeedway
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Dawn (@Sunshine_Keegan) reported from Crawley, England@btsport is it me or is Glenn Hoddle a bad loser 😂😂🙄 #sourgrapes #unlucky
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JorG (@spanishgeo) reported from Merton, England@haggerzz @bt_uk @btsport I’m seriously annoyed with #btsport They won’t allow suspension of payments while NO SPORTS are going on. And they don’t make it any easy to cancel the subscription online. This is #abusive behaviour. I’ll call and once cancelled, i’m not returning to them!
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Laurence wells (@cleanelmbridge) reported from Cobham, England@wastefighter @bt_uk Same in @ElmbridgeBC : is clearly a nationwide issue of which @bt_uk like most sources of #litter @McDonaldsUK @BurgerKingUK @kfc @CostaCoffee @StarbucksUK @CocaCola_GB @evianwater and the like to nothing about other than a little lip service...
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Lord Mess (@stevemessenbird) reported from Normandy, EnglandI pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports
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TomYoung (@young_tom88) reported from Guildford, England@bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Glover (@thequestingvole) reportedJust cancelled my @bt_uk broadband and TNT sport contracts after a half hour verbal ding **** with one of their team in Belfast questioning my decision making and slagging off my new supplier as 'I've never heard of them'. Stay strong folks.
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Bunker Show (@businessbunker) reported@bt_uk Wasted weeks of my time on this , you have failed to fix it . Told me you were sending an engineer , never arrived . You told me it was my equipment but all my stuff is BT . The digital phone line never worked either
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Martin (@WASNAPPER) reported@bt_uk At the third stroke I will have been sitting listening to your terrible music on hold for more time than is bearable. In the meantime my 85 year old mother is still without a useable landline, is 4 weeks acceptable to you?
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steven 🏴🇨🇱🇮🇪 (@weblivz) reported@bt_uk It says there is an issue in my local area. This should be a proactive service to my mobile to indicate there is an issue. Also, the diagnostic page just timing out is also an issue that needs fixed. Thanks for the number though, very helpful I knowing what is happening.
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Michael E (@Michael35427696) reported@bt_uk still no reply to our complaint raised last week on the non arrival of your engineer to install full fibre for the 3rd time. Instead you closed the complaint sayng matter resolved !! Lies ! I am not waiting 30 mins in the phone either to get through to an advisor!
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Dr Pauline Nelson (@DrP_Manc) reported@bt_uk your service is SO appalling. Elderly relative who depends on landline without phone line for 5 DAYS and you have totally failed to fix within the promised time. Formal complaint coming. Poor, poor, poor 👎
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Karen ♿🌞💐 🇬🇧 🇺🇦🇮🇱 🇨🇦🇦🇺🇳🇿🇪🇺 (@MrsXXV25) reported@bt_uk I can’t see anything to describe what to do if the modem LOS light is red. This level of customer service is unacceptable. I’m physically disabled and it’s incredibly painful for me to get low down enough to see or work on the modem. Wish we’d never joined BT.
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Barbara Starkey (@brassbubs) reported@bt_uk when are you going to fix your ruddy website. We have been unable to access our account since May! You replied that there is no fault. You are liars. We shall ve looking at leaving you and going to a company that actually cares
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Allan Hailstone (not Alan) (@allhailtwit) reported@bt_uk Hi ... I have a fault ref. no. from 12 July but when I login to track it, it says not found or "access denied". I have no phone service at all and have heard nothing from BT by email. Please advise. Thanks AH
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Global_Mongrel (@Global_Mongrel) reportedWhy do some companies make it really difficult to contact and notify of an issue that will help their employees avoid fines or worse points on their licence? Especially @bt_uk. Not going to post the pictures publicly as don't want the crap that comes with driving issues.