BT (British Telecom) Outage Report in West Horsley, Surrey, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in West Horsley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Horsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 16: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near West Horsley, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Guildford, Thames Ditton, Leatherhead, Crawley, Dorking, Godalming, Woking, Sutton, Byfleet, Walton-on-Thames, Chertsey, Kingston upon Thames, Teddington and Banstead.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
||
| Guildford |
Wi-fi | |
| Thames Ditton |
Internet | |
| London |
TV | |
| Leatherhead |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near West Horsley, England
Latest outage, problems and issue reports in West Horsley and nearby locations:
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Cllr Paul Kohler🔶SW19
(@PaulKohlerSW19) reported
from
Merton, England
@bt_uk I know no more than what I’ve told you. Cannot help thinking it would be quicker for you to forward my message to the relevant department than type a response asking me to go through further hoops…
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Nick Atkin
(@NicoSCMP) reported
from
London, England
Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.
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Janthea46
(@janthea46) reported
from
Kingston upon Thames, England
@bt_uk BT Wi-Fi in my area seems to be down 😱😱
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk where do I start with how terrible your service is , let me start with being passed from one person to another on a call then put indefinitely on hold , next contract switching to a provider with manners .
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Lanny
(@_LannyWalker) reported
from
London, England
@bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February
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Lanny
(@_LannyWalker) reported
from
London, England
Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk
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coolio
(@coolhati) reported
from
Kingston upon Thames, England
@bt_uk we have lost our Internet connection hour a go. We need help Our phone data slowed down we can not contact anyone. Please helppplll
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talie
(@TalieDelemere) reported
from
London, England
@bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that
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Kevin84
(@turvey84) reported
from
Crawley, England
@lorrainemking I quit @bt_uk for similar reasons a couple of years ago. It’s never what it says on the tin.
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Chris Elson
(@ChrisElson11) reported
from
Guildford, England
@btsport seriously Steve mcmanaman? Is he well in the head? His biased commentary tonight is sickening. How he thinks the Stirling challenge wasn’t a booking I’ll never know. Call your set Liverpool? You like blue so much should be @Everton
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Alex Munro
(@ADMunro) reported
from
Esher, England
@btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane
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coolio
(@coolhati) reported
from
Kingston upon Thames, England
@bt_uk @UKDazza Please could you tell us why the Internet is down?
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Abbi
(@profmyster21) reported
from
London, England
@bt_uk Is the wifi down in SE6???
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barrie brown
(@barriebrown1) reported
from
Merton, England
@bt_uk is your customer service line down? Calling the number and it says the help desk is closed
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Matt Nowak
(@nowak_matt) reported
from
Spelthorne District, England
@bt_uk Thanks. I’ve already tried that and it says I need to speak to an advisor as I wish to cancel my package
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James Valero
(@jamesvalero1977) reported
from
Kingston upon Thames, England
@bt_uk @btsport Having issues with the UCL Champions League coverage on the BT sport app. LP103 error saying I have too many live streams running. I’m not currently streaming anything else??
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?
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Lochlann
(@Lochlanndg) reported
from
London, England
@SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…
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The at home gooner
(@GoonerArmchair) reported
from
Epsom and Ewell District, England
@didithitthespot @btsport @Arsenal I dunno mate and now I feel bad
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Zahra Jessa
(@ZahraJessa) reported
@bt_uk Really appalling + unprofessional service from BT. Had one of your customer service guys try to retain my custom offering me a renewal at £24.99/ month with a £50 digital voucher. Promised to phone back between 8.30 and 9pm as he ran into issues with his system,but no phone call
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Aaron Lappin
(@lappin98) reported
@FarneyWhites @FibrusFullFibre @bt_uk Checked the schedule there, your roads marked down last👍
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Wall Heath Wolves
(@WallHeathWolves) reported
@btsport any reason that I can’t access the app on my Samsung tv. Screen just goes blank why you try to load any channel? Paying a lot of money for a very poor service
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Mark Wolfenden
(@MWolfenden10) reported
25 minutes in, and we look absolutely terrible, zyiech hasn’t played well all season and he’s showing the exact same here. #chelsea @btsport @ChelseaFC
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Aaron Lappin
(@lappin98) reported
@FarneyWhites @FibrusFullFibre @bt_uk Checked the list there, your roads marked down last👍
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Chris Haywood
(@Chris61172903) reported
“Everything you need is now online” Dear @bt_uk, this is untrue. Unlike other providers (@PrimeVideo, @NOWTV) you can’t fully manage your account - so “everything you need” isn’t online. Cancel or amend anything? You need to call. And you’ve removed my BTSport discount AGAIN.
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Tim Wallis
(@8arnesy7) reported
Thank you @btsport for recognition of #BHAFC why would Potter go to Everton? They’re a pile of crap. He is building something at Brighton.
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P 🤍
(@__FairyP) reported
Worst company @bt_uk - no internet for 10 days& now the mini hub internet doesn’t work. Not ideal when we WFH &have no internet. Tweeted them 3 times & they’re choosing to ignore me. Can’t comprehend how a massive company like this can get away with being RUDE to paying customers
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Podders
(@Morris_Oxford) reported
@HXValley @bt_uk They are good. I had a problem whilst moving house and it was all sorted - DMs, emails and phone calls and all comms seemed synchronised. I was impressed.
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Neale Graham
(@MrNealeGraham) reported
@EE Hi, I'm I have the @btsport add-on to my contract plus big screen and when I've gone to cast tonight it says BT Sport no longer allows casting to Android TVs and I have to download their app. Can you help?