BT (British Telecom) Outage Report in West Horsley, Surrey, England
No problems detected
If you are having issues, please submit a report below.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in West Horsley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Horsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
Total Blackout (7%)
-
E-mail (6%)
-
Phone (6%)
-
TV (1%)
Live Outage Map Near West Horsley, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Reigate, Crawley, Epsom, Chertsey, Haslemere, Lightwater, Woking, Walton-on-Thames, Sutton, Godalming, Tadworth, Guildford, Thames Ditton and Leatherhead.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near West Horsley, England
Latest outage, problems and issue reports in West Horsley and nearby locations:
-
Gavin McLelland
(@gmac7000) reported
from
Merton, England
@bt_uk - internet down in SM4. Any update on the problem?
-
Emily Ray
(@emilyraylondon) reported
from
London, England
@bt_uk Hi! It has been sorted for us now thanks. We managed to get through to someone by phone. We are having internet issues with you on a near weekly basis so I'm sure it wont be long before we have to get back in touch with you unfortunately! @LuckyWaster
-
Ollie Geale
(@OllieGeale) reported
from
London, England
@themikedoug @btsport @AFL Brilliant! Sorry I missed this mate. Let me know how I can help!!
-
Gayle
(@GByford75) reported
from
Merton, England
@bt_uk hi, i have noticed that the line between my house and the telegraph pole in the street has come off and my line has been tied around the pole. Who can help with this? Thanks
-
Rebecca
(@RebeccaMc) reported
from
London, England
@bt_uk I switched to BT after weeks of having no broadband due to issues with a previous supplier. I just wanted to say thanks to everyone I've spoken to as they couldn't have been more helpful. I'm now up and running and very happy!
-
Michael Kirkham
(@MikeKirkham) reported
from
London, England
@bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.
-
Kieran Shew
(@shoeburger) reported
from
Merton, England
Spoke @btsport before lockdown to cancel. They forgot to do it, no record of my chat and expect £120 for the past 3 months. What a joke of a company! @bt_uk @BBCWatchdog
-
peter gardner
(@petergardner50) reported
from
London, England
@btsport Tried to log in with details saved . Wont let me as normal . Hopeless service never get to anyone . About anything had it with you lot . Dreadfull service .
-
Cas 🇯🇲
(@CasanovaThePlug) reported
from
London, England
Oi @btsport sort out this **** service ASAP
-
Anouska Leon
(@AnouskaLeon) reported
from
Merton, England
@bt_uk Ok its 0.11 mbps download, 0.13 upload. (Thats from google) cant login because i cant remember my password and it wont reset for some reason
-
Shermin A Ali
(@SherminAaliYoga) reported
from
Merton, England
@bt_uk is there an issue in the SW20 area? Broadband not being picked up on our laptops since yesterday so unable to work! Mobiles ok but can’t work on my mobile!
-
DDemps.
(@DanDempsey93) reported
from
London, England
@bt_uk internet down in se6?
-
Miss Carli Jay
(@MissCarliJay) reported
from
West Molesey, England
@bt_uk @bt_uk that is not helpful at all, it’s not recognising my home phone number from you!! Can you just tell me if I#beaodband is down in KT postcode at all??? 😤😤😤😤😤
-
Amit Champaneri
(@AmitChampaneri1) reported
from
Virginia Water, England
@susan_smith2405 @bt_uk I am also a BT customer and have not experienced anything like this so it is disappointing to hear.
-
Andrew Mussenden
(@A_Mussenden) reported
from
Chertsey, England
@giantdaz @powndland @karlhenry08 @btsport @SkyNews @SkyFootball @premierleague This could get complicated but im sure illegal occupation of lands is where this whole issue started. Imperialism. Slavery etc.Very much their agenda. Incidentally I am not speaking for BLM.
-
TomYoung
(@young_tom88) reported
from
Guildford, England
@bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣
-
Niall Thorpe
(@niallthorpe08) reported
from
London, England
The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!
-
SiBurman
(@symbosimbo) reported
from
London, England
@soen @TalkTalk @bt_uk True! I just want a decent signal though.
-
Vince McGonagle
(@vincemcgonagle) reported
from
Crawley, England
@bt_uk 1 hr trying to get hold of your customer service, absolute joke and still waiting
-
Anouska Leon
(@AnouskaLeon) reported
from
Merton, England
@bt_uk In relation to this, I received a text today to say a fault has been found and to call call centre but same issue with pw applies so they told me to speak to you again. See DM
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
DD
(@topvillafan) reported
Just received my @bt @btsport price increase notification. Cannot wait to wave goodbye in September at my contract end 👋 absolutely outrageous when you do not even respond to current issues.
-
Alan Burnett
(@AlanBurnett) reported
@bella_caridade @bt_uk @WeAreOpenreach It’s not a service… Good luck!
-
Jakeyyy
(@jakeyboyyy99) reported
@bt_uk Hi there, i was just wondering if there was any problems with BT Internet is the NR20 area? my internet seems to be really slow and getting around 500ms/ping without even doing anything, was just wondering if anything has been reported. thank you!
-
Ian Petch
(@ianapetch) reported
@BTCare @bt_uk well that’s great news to see you are now #increasing #bills as a customer by £6.60 a month. #shameonbt
-
Chris Atterbury 🏴
(@chris_atterbury) reported
@bt_uk Do you know how I could therefore apply for the essentials package? Would I need to get my partner to take out an account and for me to cancel mine? I’m in a contract until August though!
-
Ciaron Fitzpatrick
(@Ciaronfitz) reported
@bt_uk I didn’t mean to send that twice - I’ve sent a DM with the details - hope you can help resolve this 😥
-
Robert
(@yaxleymellis) reported
@btsport is your site down? Can't access app or via web to watch the cricket...
-
Rob Butler
(@robbutler1984) reported
@bt_uk I believe so, the phone isn’t accepting incoming calls and our Wi-Fi provider says they think that’s the issue too
-
Tom
(@naluka) reported
@bt_uk No thanks, just comparing options at the moment. Seems no matter what you do if you sign up for a new service in march you're never going to pay the price shown at that point because the CPI increase always applies but isn't shown now, even though it's a known value.
-
Spider-Bat
(@ben_lomax) reported
Why is the @btsport app on PS5 so bad? Constantly crashing I JUST WANT TO WATCH THE TEST MATCH