BT (British Telecom) outages and service status in West Horsley, England

Problems in the last 24 hours in West Horsley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Horsley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near West Horsley, England

The most recent BT (British Telecom) outage reports came from the following cities: Godalming, Guildford, Walton-on-Thames, Ashtead, Tadworth, Addlestone, Crawley, Egham, Windlesham, Surbiton, Kingston upon Thames, Chertsey, Epsom, Woking, and Morden.

City	Problem Type	Report Time
Godalming	Internet	15 hours ago
Guildford	Total Blackout	18 hours ago
Walton-on-Thames	Wi-fi	2 days ago
Ashtead	Internet	2 days ago
Guildford	Internet	5 days ago
Tadworth	Phone	7 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near West Horsley, England

Latest outage, problems and issue reports in West Horsley and nearby locations:

• 
  coolio (@coolhati) reported 34 seconds ago from Kingston upon Thames, England

  @bt_uk @UKDazza Please could you tell us why the Internet is down?

• 
  Steven Chapman (@DrStevenChapman) reported 6 minutes ago from Kingston upon Thames, England

  @bt_uk So we need to re book our order and wait for openreach to turn off the old line. The issues are 1 BT did not tell us there was a problem 2 We have to re order ourselves and 3 we are still paying direct debits - even though there is no service. I realise we will get a refund

• 
  paul barber (@paulbarber1977) reported 13 minutes ago from Spelthorne District, England

  @tommyhill33 @btsport @btsportmotogp I am EE mobile phone network and got it for £5 a month on 3 devices just down load the app to the tv and sign 👍👍👍👍 or use a laptop and usb to hdmi lead to the tv 👍👍👍 a

• 
  Milly Kenny-Ryder (@millykr) reported 17 minutes ago from Merton, England

  @bt_uk my elderly grandmother is struggling to contact you. No one replies to emails, picks up the phone or responds to her. She’s been told her contract is going up in price for no reason. It’s causing a lot of stress and I’m trying to help in any way I can... please assist.

• 
  Allen_lovemymind (@EpsomMental) reported 19 minutes ago from Epsom and Ewell District, England

  @emerald1910 @bt_uk @Ofcom I feel the same on & off I have been a loyal BT customer since the 90's when I lived with my parents and have paid them a lot of money for their services. Hey, ho, you live and learn don't know if I have it in me to challenge their derisory and laughable offer of £0.39 per day.

• 
  Liam Green (@LiamGreen2005) reported 20 minutes ago from Crawley, England

  Those commentators were ******* awful @btsport

• 
  Martin Bamford (@martinbamford) reported 24 minutes ago from Cranleigh, England

  And once again, @btbusinesscare won’t talk to me as apparently I’m not named on the account! This despite my name being added last time we had a problem. Head. Desk. Bang.

• 
  Jessica Andrews (@Jess_L_Andrews) reported 31 minutes ago from Merton, England

  @bt_uk over 3 months of being a new customer and still no proper internet, was suppose to get a call back at 7pm today to try and sort once and for all but nothing, am now once again ringing you back, not good when we are all still suppose to be working from home!

• 
  steve harrison (@TriumphBikernut) reported 31 minutes ago from Addlestone, England

  @Kelvin_Tatum @SpeedwayGP @btsport Lindgren.... cheats never prosper 😂

• 
  JorG (@spanishgeo) reported 34 minutes ago from Merton, England

  @haggerzz @bt_uk @btsport I’m seriously annoyed with #btsport They won’t allow suspension of payments while NO SPORTS are going on. And they don’t make it any easy to cancel the subscription online. This is #abusive behaviour. I’ll call and once cancelled, i’m not returning to them!

• 
  Andrew Mussenden (@A_Mussenden) reported 35 minutes ago from Chertsey, England

  @giantdaz @powndland @karlhenry08 @btsport @SkyNews @SkyFootball @premierleague This could get complicated but im sure illegal occupation of lands is where this whole issue started. Imperialism. Slavery etc.Very much their agenda. Incidentally I am not speaking for BLM.

• 
  Jon (@R0LLSY) reported 39 minutes ago from Epsom and Ewell District, England

  @bt_uk let’s discuss selling customers fibre packages... then 2 months later, less than 48 hours before install deciding we are not critical and leaving me with an open ended install date? Selling packages you can’t deliver on is v poor. Especially when home schooling etc

• 
  Matt Nowak (@nowak_matt) reported 42 minutes ago from Spelthorne District, England

  @bt_uk Thanks. I’ve already tried that and it says I need to speak to an advisor as I wish to cancel my package

• 
  GenerallyMac (@GenerallyMac) reported 44 minutes ago from Gomshall, England

  @BTCare fairly ironic that I can’t report your broadband service faults over the phone because the survive is unavailable. #btfail #btdontcare #btbroadbandisuseless

• 
  KC (@ken_coello) reported 48 minutes ago from Leatherhead, England

  @bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier

• 
  Jack-Dog (@JackDogAiredale) reported 48 minutes ago from Busbridge, England

  @Marcuspdm Hoomum woke up and is now awake trying to sort out her stoopid @BTGroup @bt_uk broadband 😡🤬For a business that is “breaking down the barriers of today to release the potential of tomorrow” they do seem monumentally hopeless.

• 
  GurunG PankaJ (@Godavarian193) reported 49 minutes ago from Merton, England

  Tube strike. wife working WFH and @bt_uk outage. Brilliant 😡

• 
  barrie brown (@barriebrown1) reported 51 minutes ago from Merton, England

  @bt_uk is your customer service line down? Calling the number and it says the help desk is closed

• 
  Vince McGonagle (@vincemcgonagle) reported 53 minutes ago from Crawley, England

  @bt_uk 1 hr trying to get hold of your customer service, absolute joke and still waiting

• 
  Janthea46 (@janthea46) reported 56 minutes ago from Kingston upon Thames, England

  @bt_uk BT Wi-Fi in my area seems to be down 😱😱

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  💫Adam👀 (@The_Change_666) reported 4 minutes ago

  This fault was fixed by the next day but have had multiple outages since this. Currently there is another outage for me. @bt_uk

• 
  steven 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇨🇱🇮🇪 (@weblivz) reported 7 minutes ago

  @bt_uk It says there is an issue in my local area. This should be a proactive service to my mobile to indicate there is an issue. Also, the diagnostic page just timing out is also an issue that needs fixed. Thanks for the number though, very helpful I knowing what is happening.

• 
  Ramnish Kalsi (@ramnishkalsi) reported 12 minutes ago

  @bt_uk you have one of the worst set top boxes ever. Keeps glitching and restarts on its own. I was told it was WiFi issue but connecting via Ethernet plugs that you provided hasn’t fixed it. I am in a contract - what ar my options ? I don’t want to go to the ombudsman (yet).

• 
  tha Movement Noize Production (@JumaMhlanga) reported 13 minutes ago

  Who else is having issues with BT Broadband after moving? 😡 Been waiting 28+ days for service and just spent 2 hours on the phone with no resolution. Broken promises, poor communication, and still no connection. Completely unacceptable. @BT_UK #BroadbandFail #CustomerService

• 
  Andy250 (@Ministryofmess) reported 14 minutes ago

  @bt_uk As well as the complaint, I've phoned twice this morning and got told the queue is over 15 minutes. Useless.

• 
  Alice (@alpinefaery) reported 14 minutes ago

  @bt_uk I have access now, thank you to the nice BT man for helping me! 🙏🏻 And sorry again for losing credit and cutting the poor man off :( I felt so bad!

• 
  Shakinah (@shakinahx) reported 17 minutes ago

  @btbusinesscare This doesn’t help. I need my WiFi on

• 
  June Marsh (@JuneMar68456333) reported 18 minutes ago

  @bt_uk is bt email down today? No emails received since midnight which is very unusual.

• 
  George Somerville (@geosomerville) reported 18 minutes ago

  Dear @bt_uk - for 6 weeks I have had a wholly unreliable WiFi signal. So far I have had 2 engineers to the house & 2 to the outside set up. I am using the chat function again to speak with one of your colleagues for what is now the 8th or 9th time. There is no consistency, I have to relay the problem each time & each time they have another trick to try. I am getting nowhere with fixing the problem & just going around in circles. Please can I speak to someone who can help!!!!! PLEASE!

• 
  Mark Haynes (@IQuitMuskspace) reported 20 minutes ago

  .@bt_uk thanks for the great service. Almost two months on, still no fibre connection and now you have cancelled my contract right in the middle of our daughter's GCSE exams revision. Well done everybody.