BT (British Telecom) outages and service status in West Horsley, England

Problems in the last 24 hours in West Horsley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Horsley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near West Horsley, England

The most recent BT (British Telecom) outage reports came from the following cities: Guildford, Tadworth, Addlestone, Crawley, Egham, Windlesham, Surbiton, Kingston upon Thames, Chertsey, Epsom, Woking, Morden, Leatherhead, Staines, and Cobham.

City	Problem Type	Report Time
Guildford	Internet	2 days ago
Tadworth	Phone	4 days ago
Addlestone	Internet	6 days ago
Crawley	Internet	9 days ago
Guildford	Internet	9 days ago
Guildford	Internet	9 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near West Horsley, England

Latest outage, problems and issue reports in West Horsley and nearby locations:

• 
  Stuart the Copywriter (@StuartTarn) reported 24 seconds ago from Egham, England

  Unbelievably shocking service from @bt_uk and @WeAreOpenreach. Broadband order placed on 3 Dec for a 14 December installation. Just spoke to a lovely person at BT who had to break the news that the "update" I was due to get today was "ring back on Feb 20 for an update"

• 
  Kevin McLoughlin (@Kev_McLoughlin) reported 3 minutes ago from West Molesey, England

  I move house and seemingly return to dial-up. @virginmedia guy was a man looking for a problem and probably saw a solution getting in the way of an easy day. @bt_uk say 2 weeks to £50 activation even though cables already in and I’m self-installing and it’s only 3-7mb !!!! 😠

• 
  Amit Champaneri (@AmitChampaneri1) reported 4 minutes ago from Virginia Water, England

  @susan_smith2405 @bt_uk I am also a BT customer and have not experienced anything like this so it is disappointing to hear.

• 
  GenerallyMac (@GenerallyMac) reported 8 minutes ago from Gomshall, England

  @BTCare fairly ironic that I can’t report your broadband service faults over the phone because the survive is unavailable. #btfail #btdontcare #btbroadbandisuseless

• 
  RAdams (@RAAdams96) reported 11 minutes ago from Epsom and Ewell District, England

  @btsport @SpeedwayGP What a Crock of Shit the #SpeedwayOfNations is.... Ref a complete 🔔🔚 15 minutes to complete 1 bloody race. Absolute Joke

• 
  Jon (@R0LLSY) reported 13 minutes ago from Epsom and Ewell District, England

  @bt_uk let’s discuss selling customers fibre packages... then 2 months later, less than 48 hours before install deciding we are not critical and leaving me with an open ended install date? Selling packages you can’t deliver on is v poor. Especially when home schooling etc

• 
  Sab (@28Zizou) reported 16 minutes ago from Merton, England

  @virginmedia Doesn't help answer my question. The virgin media app restricts a user to just the channels. Whereas on the @btsport app the user can stream all games and switch between the matches.

• 
  Craig (@craig_mbu) reported 20 minutes ago from Crawley, England

  @YousufEmrani @btsport @btsportfootball They’re not bad but it’s another subscription lol I keep telling myself I’ll bin BT but I can’t do it 😭

• 
  The at home gooner (@GoonerArmchair) reported 31 minutes ago from Epsom and Ewell District, England

  @didithitthespot @btsport @Arsenal I dunno mate and now I feel bad

• 
  Jo Clennell (@Geords) reported 36 minutes ago from Merton, England

  Been in our flat for 2months and we have only had 9 days of working internet with @bt_uk but have been paying full whack for a terrible service. Apparently we have a LOS this time. More days away from work to wait on engineers #BT #internet #poorservice

• 
  Matt Nowak (@nowak_matt) reported 39 minutes ago from Spelthorne District, England

  @bt_uk Thanks. I’ve already tried that and it says I need to speak to an advisor as I wish to cancel my package

• 
  Maria Cook 🌈✈️🎭 (@AutyWarriorMum) reported 40 minutes ago from Crawley, England

  Oh the irony @bt_uk .....When you see a friend on another social media platform say they’ve been hanging on the phone for 75 mins to you to try and speak to someone about a recent installation issue.... SEVENTY FIVE minutes.....!! They’re not on Twitter, but they need assistance!

• 
  Shermin A Ali (@SherminAaliYoga) reported 43 minutes ago from Merton, England

  @bt_uk is there an issue in the SW20 area? Broadband not being picked up on our laptops since yesterday so unable to work! Mobiles ok but can’t work on my mobile!

• 
  Nat 💕 (@Silcox777) reported 43 minutes ago from Worcester Park, England

  @bt_uk getting very irritated with your constant chasers about me returning my BT TV kit, I sent it back weeks ago. Check your postal tracking service. If you think you are going to charge me for not returning it then you are mistaken.

• 
  Michael Sheehan (@Sheehan1Michael) reported 43 minutes ago from Banstead, England

  @peterjarrett3 @mrjakehumphrey @Lionesses @ManCityWomen @btsport Two stupid question if I’m honest. Women get paid less because no1 watches it because it’s shit (hard facts). And to your second question who actually cares

• 
  Martin Bamford (@martinbamford) reported 45 minutes ago from Cranleigh, England

  And once again, @btbusinesscare won’t talk to me as apparently I’m not named on the account! This despite my name being added last time we had a problem. Head. Desk. Bang.

• 
  Dawn (@Sunshine_Keegan) reported 48 minutes ago from Crawley, England

  @btsport is it me or is Glenn Hoddle a bad loser 😂😂🙄 #sourgrapes #unlucky

• 
  Amit Champaneri (@AmitChampaneri1) reported 50 minutes ago from Virginia Water, England

  @btsport If Juve rejected the chance to sign him because of Kulusevski joining, it must go down as the biggest mistake since we let go of Henry!!! Or worse...

• 
  paul barber (@paulbarber1977) reported 54 minutes ago from Spelthorne District, England

  @tommyhill33 @btsport @btsportmotogp I am EE mobile phone network and got it for £5 a month on 3 devices just down load the app to the tv and sign 👍👍👍👍 or use a laptop and usb to hdmi lead to the tv 👍👍👍 a

• 
  Kevin84 (@turvey84) reported 57 minutes ago from Crawley, England

  @lorrainemking I quit @bt_uk for similar reasons a couple of years ago. It’s never what it says on the tin.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Billy Kelly (@billykellyWWK) reported 7 minutes ago

  @HolderSuzan @bt_uk The communication companies are always terrible at communicating 😒

• 
  Steve 'beyond the bounds of respectability' (@Stever_wales) reported 8 minutes ago

  @bt_uk I am trying to reach your customer support to get an overdue promised update on case no C10002481840. Being on hold for an hour, purposely being ignored i assume. Please help. Not a good experience as a new customer.

• 
  grace hooper (@messalinahooper) reported 9 minutes ago

  @bt_uk how long do I muck around with the chat bot, refresh everything etc before I give up and go to bed early. Again. Tell me if I need a booster or ket me out of this horrible 4 week nightmare

• 
  Shelley Squire (@badshelley) reported 11 minutes ago

  @bt_uk I’ve spoken to 3 people. 2 who confirmed the third gave me incorrect information. No offer to escalate and the process on the phone is a smokescreen. How do I navigate it to get a senior customer service representative?

• 
  💫Adam👀 (@The_Change_666) reported 12 minutes ago

  This fault was fixed by the next day but have had multiple outages since this. Currently there is another outage for me. @bt_uk

• 
  W H A T A W A L L Y ©️ (@whatawallyart) reported 12 minutes ago

  @bt_uk broadband is running slow I’m meant to be getting 900mbps called customer service they said they can’t help me as hub looks normal yet I’m only receiving 200mbps on a device so they won’t send an engineer, how is this an acceptable service?

• 
  Marks (@marksy316) reported 16 minutes ago

  @FlynnRyanUK @bt_uk @skytv Awful decision, sky are shockingly bad to which I can finally leave now mid contract due to their incompetence. Sky will end up shafting you in no time

• 
  Vicki (@vcotton21) reported 20 minutes ago

  @bt_uk Taken out new broadband with you last Friday and I’ve had nothing but trouble since connecting some of my devices & wifi frequently dropping out, previous Sky broadband handled it fine. Can’t log into my account, really unhappy. Do I have a 14day cooling off period?

• 
  Digger (@JohnKaysCanoe) reported 21 minutes ago

  @bt_uk is there a reason why my broadband goes down at 02:15 every single night without fail?

• 
  Emma Holmes (@emmapenelope) reported 24 minutes ago

  @bt_uk @BTCare just seen from my fathers bank accounts that he’s been paying £65 per month for phone (never used) &broadband (used) for over 6 years. He’s on end of life care. What a shockingly corrupt practice this is from BT to leave this account without intervention.