BT (British Telecom) outages and service status in West Horsley, England
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Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around West Horsley, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Phone.
- Internet (78%)
- Total Blackout (11%)
- Phone (11%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in West Horsley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Horsley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near West Horsley, England
The most recent BT (British Telecom) outage reports came from the following cities: Crawley, Bagshot, Guildford, Chertsey, Reigate, Walton-on-Thames, Chessington, Epsom, Ascot, Woking, Godalming, Ashtead, and Tadworth.
| City | Problem Type | Report Time |
|---|---|---|
 Crawley
|
Phone | 9 days ago |
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Bagshot
|
Internet | 10 days ago |
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Crawley
|
Internet | 11 days ago |
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Guildford
|
Internet | 14 days ago |
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Chertsey
|
Internet | 18 days ago |
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Chertsey
|
Internet | 18 days ago |
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BT (British Telecom) Issues Reports Near West Horsley, England
Latest outage, problems and issue reports in West Horsley and nearby locations:
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barrie brown (@barriebrown1) reported from Merton, England@bt_uk is your customer service line down? Calling the number and it says the help desk is closed
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Alex Munro (@ADMunro) reported from Esher, EnglandCould the commentators on @btsportfootball @btsport please stop sniffing directly into the microphone. It is awful #EmiratesFACup
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Chris (@MrChris62) reported from Guildford, England@bt_uk Is there a problem with the internet in the GU1 4 area? We desperately need it for work!!
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Jon (@R0LLSY) reported from Epsom and Ewell District, England@bt_uk let’s discuss selling customers fibre packages... then 2 months later, less than 48 hours before install deciding we are not critical and leaving me with an open ended install date? Selling packages you can’t deliver on is v poor. Especially when home schooling etc
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Amit Champaneri (@AmitChampaneri1) reported from Virginia Water, England@susan_smith2405 @bt_uk I am also a BT customer and have not experienced anything like this so it is disappointing to hear.
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victor martinez (@CoreblimeyVic) reported from Esher, England@bt_uk Totally agree , how about customer service first , waited over a week for an outsourced engineer to come who then cancelled, and rearranged my appointment for 3 weeks later. In 4G blackspot , trying to work from home with no connection. Do you have at shirt for this.?
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Maria Ganner (@mazzles78) reported from West Molesey, England@bt_uk @chrisdotlatchem Wow!! What awful customer service and the tone of the responses too!! I most definitely would not be recommending anyone take BT 😮😮
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Liam Green (@LiamGreen2005) reported from Crawley, EnglandThose commentators were ******* awful @btsport
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victor martinez (@CoreblimeyVic) reported from Esher, England@bt_uk No , been on the phone with a BT staff, told not much they can do , I have to wait for a rescheduled appointment in 3.5 weeks time ( that can’t be 100% guaranteed) , BT have broken the customer contract, not I. you work in telecommunications deal with this first .
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Vince McGonagle (@vincemcgonagle) reported from Crawley, England@bt_uk 1 hr trying to get hold of your customer service, absolute joke and still waiting
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Christopher Lee (@chucklelee) reported from Crawley, England@BTCare OK I give up....... How do I cancel BT Sport?
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Sandro Rosa (@SMarxx4) reported from Epsom and Ewell District, England@bt_uk You definitely need to sort out you customer service. It’s been a shame. Keeping saying you’re extremely busy at moment.If you’re busy get more people to answer the calls.I’m really sure I won’t get that on sales team. Philip Jensen do something
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Martin Bamford (@martinbamford) reported from Cranleigh, England@LAMTownsend @bt_uk I think the problem is with @OpenreachHelp rather than BT? I’m hearing that BT are sending out engineers to households but unable to do anything to restore the Internet when they arrive because there is a wider network issue. Strange that they’re unaware though.
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GunnersAssemble (@RednWhiteJames) reported from Epsom and Ewell District, England@bt_uk I am livid. Absolutely Livid with your service right now
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c2chiropractic (@c2chiropractic) reported from Merton, England@bt_uk you’re the worst! Over 6 months to instal a line and then without warning you cancel the line as you didn’t set up the DD properly. 🤬
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Kieran Shew (@shoeburger) reported from Merton, England@jackdiakou @SkyHelpTeam @SkyUK @SkySports @btsport Disgusting. Pretty sure I’m out of contract so will cancel this tomorrow too. It’s worth spending our money on companies who care in times like this!
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Anouska Leon (@AnouskaLeon) reported from Merton, England@bt_uk Ok its 0.11 mbps download, 0.13 upload. (Thats from google) cant login because i cant remember my password and it wont reset for some reason
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Alex Munro (@ADMunro) reported from Esher, England@btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane
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RAdams (@RAAdams96) reported from Epsom and Ewell District, England@SpeedwayGP @btsport @nigelpearson @Kelvin_Tatum FFS.... DO NOT and I repeat DO NOT have a GP on this track. Crap track. #SpeedwayOfNations
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steve harrison (@TriumphBikernut) reported from Addlestone, England@Kelvin_Tatum @SpeedwayGP @btsport Lindgren.... cheats never prosper 😂
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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(((Ian McKenzie))) 🇬🇧🇪🇺🇫🇷🇺🇦🇮🇱🇬🇪🇬🇱 (@iMcKenzied) reportedUpdate on the @bt_uk fiasco. After 48 years as a customer I’m told I have to pay up to March despite never having signed anything nor being told I had a new contract. The new residents take over the line in 8 days so BT will be paid twice. There’s a name for that. Fraud.
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Changeling64 (@64outsider) reported@bt_uk upgraded my elderly relatives (in their 90s)telephone line & now their telephone isn't ringing properly. How exactly is that 'improving' their service? Ironically their phones are BT ones. Spent a few hours talking to customer services (not a free number 2 contact) #POOR
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Norman Wilson (@nwwilson) reported@bt_uk Service is an absolute joke. AGAIN my Internet doesn't freaking work. Absolute dog ****. I am paying for this crap. 4 days for an engineer. NOT acceptable
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GerryC🏇🏾 (@Epsom1780) reported@bt_uk That number doesn’t work for me! Automated and asks for various things except for what I need, which is updates!!!!! 9 days and no news!! What do I do now!? No one will help!!!!
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andrealenehan (@tilly4071) reported@bt_uk wow BT - when are you going to learn that supporting loyal customers is just as important as getting new ones. 30 years with BT internet/broadband, paying bills every month means nothing except I have to pay £30 more than a new customer. Account now cancelled!
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𝕋𝕙𝕖 𝕍𝕖𝕘𝕒𝕟 𝕋𝕚𝕞 🍀🌱 (@thevegantim) reported@bt_uk fobbed off by three people in the last hour, possibly the worst customer service I've ever experienced in my life - which matches up with the broadband install service, which has been diabolically poor. How many hoops do I need to jump through to get an answer??
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Maggie Moo. Hold the line. (@scotslassnow) reported@bt_uk your bot has asked me the same thing SEVEN times. Asks me to text ASSIST, which I do, and still repeats the same message. HELP!!!
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noone@nowhere (@nooneatnowhere) reported@bt_uk you are not listening...we have done that at least 4 times now...hours on the phone every time...a complaint was made in JUNE...nothing is ever done. Everyone just blames someone else. For a "communications" company you are an utter joke.
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Liz Grassby-Davies (@cricketmadboxer) reportedWhat has happened to BT? Changed broadband and calls from Sky to BT for my 91 year old father. It has been one problem after another. Order had to be redone. Dad had no service despite needing careline. Now they want to charge £80 for a router that we sent back @bt_uk help
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Large Vodka (@mizmuggle) reported@bt_uk have had no broadband since 25/8. fault tracker says it’s fixed but running a check on it says network fault and the expected resolve date keeps getting pushed back. Can’t get anything other than a bot on phone or text. I work from home and this is not good enough