BT (British Telecom)

BT (British Telecom) Outage Report in West Horsley, Surrey, England

No problems detected

If you are having issues, please submit a report below.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in West Horsley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Horsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in West Horsley, Surrey, England 02/16/2026 10:50

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near West Horsley, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Woking, Banstead, Guildford, Crawley, Ashtead, Leatherhead, Thames Ditton, Epsom, Godalming, Hampton, Sutton, Reigate, Chertsey and Haslemere.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near West Horsley, England

Latest outage, problems and issue reports in West Horsley and nearby locations:

  • ken_coello KC (@ken_coello) reported from Leatherhead, England

    @bt_uk So does BT now stand for Bloody Terrible?

  • ChrisElson11 Chris Elson (@ChrisElson11) reported from Guildford, England

    @btsport seriously Steve mcmanaman? Is he well in the head? His biased commentary tonight is sickening. How he thinks the Stirling challenge wasn’t a booking I’ll never know. Call your set Liverpool? You like blue so much should be @Everton

  • nowak_matt Matt Nowak (@nowak_matt) reported from Spelthorne District, England

    @bt_uk Thanks. I’ve already tried that and it says I need to speak to an advisor as I wish to cancel my package

  • martinbamford Martin Bamford (@martinbamford) reported from Cranleigh, England

    @LAMTownsend @bt_uk I think the problem is with @OpenreachHelp rather than BT? I’m hearing that BT are sending out engineers to households but unable to do anything to restore the Internet when they arrive because there is a wider network issue. Strange that they’re unaware though.

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    @bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February

  • jdibon Jeannie Di Bon (@jdibon) reported from Merton, England

    @damiendavis @bt_uk Has yours still down or has BT resolved? I’ve been down since 11.30.

  • ADMunro Alex Munro (@ADMunro) reported from Esher, England

    @btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk

  • profmyster21 Abbi (@profmyster21) reported from London, England

    @bt_uk Is the wifi down in SE6???

  • barriebrown1 barrie brown (@barriebrown1) reported from Merton, England

    @bt_uk is your customer service line down? Calling the number and it says the help desk is closed

  • Veronique7 veronique enright☀️ (@Veronique7) reported from Esher, England

    @bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey

  • NicoSCMP Nick Atkin (@NicoSCMP) reported from London, England

    Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑

  • MoggyMarshman Moggy🛸🪐🚀👁️⃤ (@MoggyMarshman) reported from Spelthorne District, England

    @bt_uk @schilvers1981 **** off BT ya skanks ! I’m cancelling my contract. Get a firestick

  • ken_coello KC (@ken_coello) reported from Leatherhead, England

    @bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.

  • GoonerArmchair The at home gooner (@GoonerArmchair) reported from Epsom and Ewell District, England

    @didithitthespot @btsport @Arsenal I dunno mate and now I feel bad

  • SMarxx4 Sandro Rosa (@SMarxx4) reported from Epsom and Ewell District, England

    @bt_uk You definitely need to sort out you customer service. It’s been a shame. Keeping saying you’re extremely busy at moment.If you’re busy get more people to answer the calls.I’m really sure I won’t get that on sales team. Philip Jensen do something

  • turvey84 Kevin84 (@turvey84) reported from Crawley, England

    @lorrainemking I quit @bt_uk for similar reasons a couple of years ago. It’s never what it says on the tin.

  • MzMayRene May Rene Joseph (@MzMayRene) reported from Guildford, England

    @btbusinesscare @BTCare Please help!! We had a new broadband and phone line installed last Friday! The engineer did not check if service working in our business property! Please send an engineer to fix asap as affecting our business.

  • nadinematheson Nadine Matheson (@nadinematheson) reported from London, England

    Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • JohnGre36263941 John Green (@JohnGre36263941) reported

    @Justnormal77 @btsport Well said she somehow has become the main co-commentator for bt the worst company in the world all sports should be taken away from bt the coverage is shite

  • alexmcguinness Alex McGuinness (@alexmcguinness) reported

    This commentator is awful @btsport #lfc

  • DavidJIPrice David Ivor Price 🤘🦅🕹️🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DavidJIPrice) reported

    Lucy Ward “they didn’t get the press right, they’ve got a disconnect between the units?” What ******** does that even mean. Inane commentary @btsport

  • lukie9196 Luke Parry (@lukie9196) reported

    @btsport what did they expect thiago to do with his hand put it down by his side and face plant the ground. liverpool outplayed and deserved the win simples.

  • ScottRKOSummers 🫧Scott ⚒️Summers🫧 (@ScottRKOSummers) reported

    @btsportfootball @btsport the commentary on the West Ham game is truly awful. Very biased towards Liverpool, everything comment about Liverpool and how fantastic they are. Not cool. At all

  • Jamesmulligan89 James mulligan (@Jamesmulligan89) reported

    @bt_uk can you please assist. Contacted you regarding our broadband package and had an awful experience. Assistance needed.

  • jordanwyoung23 sneakernomics (@jordanwyoung23) reported

    @btsport biggest game of the season and can’t watch it because the stream is so terrible 😫😫😫

  • BurlandMatthew mr b (@BurlandMatthew) reported

    @btsport it’s a joke you have the biggest game of the season and yet your stream is terrible.

  • Pro__Bean Charlie Gunner (@Pro__Bean) reported

    @A9Mac @btsport Yeah true but I think saliba unlocks white, saka etc with his quicker passing, drives out from the back but I haven’t been impressed with partey lately either but it would always come down to the squad depths and it just shows now really does

  • KChaffart Kim Chaffart (@KChaffart) reported

    Stream of the #MCIARS game is horrendous on #Skyglass. Whose fault is it @skytv or @btsport (my broadband seems to be working properly so doubt it is down to them)?