BT (British Telecom) Outage Report in West Horsley, Surrey, England
No problems detected
If you are having issues, please submit a report below.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in West Horsley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Horsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (64%)
-
Wi-fi (15%)
-
Phone (7%)
-
Total Blackout (6%)
-
E-mail (6%)
-
TV (1%)
Live Outage Map Near West Horsley, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Godalming, Crawley, Kingston upon Thames, Guildford, Woking, Banstead, Ashtead, Leatherhead, Thames Ditton, Epsom, Hampton, Sutton, Reigate and Chertsey.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Godalming |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near West Horsley, England
Latest outage, problems and issue reports in West Horsley and nearby locations:
-
Niall Thorpe
(@niallthorpe08) reported
from
London, England
The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!
-
Chris
(@MrChris62) reported
from
Guildford, England
@bt_uk Is there a problem with the internet in the GU1 4 area? We desperately need it for work!!
-
Deano
(@Deano2301) reported
from
London, England
@btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?
-
Anne Ayres
(@kingswoodranger) reported
from
Lower Kingswood, England
@btsport @DavidGinola @DavidGinola96 #bosman just watched your documentary on catch up. What a great piece of journalism. As David sums up, how can this man have been totally abandoned by those who benefited from all he sacrificed and no one has attempted 2 help him?Shame on them
-
Miss Carli Jay
(@MissCarliJay) reported
from
West Molesey, England
@bt_uk @bt_uk that is not helpful at all, it’s not recognising my home phone number from you!! Can you just tell me if I#beaodband is down in KT postcode at all??? 😤😤😤😤😤
-
TomYoung
(@young_tom88) reported
from
Guildford, England
@bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣
-
Shermin A Ali
(@SherminAaliYoga) reported
from
Merton, England
@bt_uk is there an issue in the SW20 area? Broadband not being picked up on our laptops since yesterday so unable to work! Mobiles ok but can’t work on my mobile!
-
Lord Mess
(@stevemessenbird) reported
from
Normandy, England
I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports
-
DDemps.
(@DanDempsey93) reported
from
London, England
@bt_uk internet down in se6?
-
DDemps.
(@DanDempsey93) reported
from
London, England
@bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down
-
Gary White
(@_gary_white_) reported
from
Merton, England
Hi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.
-
Michael Kirkham
(@MikeKirkham) reported
from
London, England
@bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.
-
Jack-Dog
(@JackDogAiredale) reported
from
Busbridge, England
@Marcuspdm Hoomum woke up and is now awake trying to sort out her stoopid @BTGroup @bt_uk broadband 😡🤬For a business that is “breaking down the barriers of today to release the potential of tomorrow” they do seem monumentally hopeless.
-
Gracie
(@SarahJGrace1) reported
from
Godalming, England
@bt_uk is there a reason why your helpline is closed? I have not been able to resolve my issue online so tried to call a helpline that is open until 8pm but the message tells me the help desk is closed. I am paying money for a TV service which hasn’t worked since Friday.
-
Chris France
(@Chris_Francey) reported
from
Crawley, England
Hi @bt_uk, after spending an hour and half on the phone this morning to try and fix my broadband issue, on the 3rd attempt. I was promised a callback within 20 minutes with an update/resolution, it’s now been over 3 hours. I don’t want to #twittershame you, just want this fixed.
-
Gavin McLelland
(@gmac7000) reported
from
Merton, England
@bt_uk - internet down in SM4. Any update on the problem?
-
Cas 🇯🇲
(@CasanovaThePlug) reported
from
London, England
Oi @btsport sort out this **** service ASAP
-
Christopher Lee
(@chucklelee) reported
from
Crawley, England
@BTCare OK I give up....... How do I cancel BT Sport?
-
Gracie
(@SarahJGrace1) reported
from
Godalming, England
@bt_uk It clocked with me about the silence as I stopped myself. Then as you can see the other attempts didn’t work. The message said the help desk is closed, sorry for any inconvenience and no other options given.
-
Chris
(@MrChris62) reported
from
Guildford, England
@bt_uk Hi. Had a problem with the internet a while back. You thought it was the hub so you sent us a new one but turned out to be an incorrectly wired junction box. So now got a brand new hub lying around. Aren’t you going to send a bag so I can send it back?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
ʙᴏʙʙʏ ᴛᴀʀᴀɴᴛɪɴᴏ ɪɪ
(@BobbyTarantiino) reported
@bt_uk @Sara_withnoH_ Don’t mean to interfere here Sian, but @bt_uk Can you guys help me with my account please been waiting since Friday.
-
Paul Green.
(@PaulGreenTPB) reported
@bt_uk I noticed again my bill has not shown any reduction for the tines I had no service
-
j
(@xjamierobert) reported
@bt_uk Thanks for this. Is there any way that the switch over process can be sped up due to working from home? It’s not due to be deactivated until March 7th. Any sooner date would help massively with work!
-
James Glasse
(@JamesGlasse) reported
@OpenreachHelp Our provider is Sky but via your telephone lines @bt_UK. @SkyHelpTeam are aware of the problem.
-
Lynda 💙#FBPE 3.5%🕷🇪🇺#LookAfterOurStar
(@Calanais56) reported
@bt_uk I have had a complaint ongoing since November. I have now written to the Ombudsman and my MP. Thanks for the offer but BT are clearly unable to sort this.
-
C
(@Cham70668218) reported
@bt_uk Hi i’m trying to login to a BT wifi hotspot I either get '503 Service Unavailable' or '504 Gateway Time-out' I cannot connect to my paid for service. Help!
-
Javelin Sam
(@javelinsam) reported
@bt_uk I keep having issues with your TV service losing sound both on the main and mini box. Only a turn it off and on again will fix it. Any ideas?
-
Lynda 💙#FBPE 3.5%🕷🇪🇺#LookAfterOurStar
(@Calanais56) reported
@bt_uk BT has failed to provide me with a broadband connection since I moved house in November last year.They now want to charge me £55 a month for a 4G connection instead. Totally disgraceful BT. Is this how you treat customers of 40+ years?
-
Jeremy Baker
(@jbee68) reported
@VodafoneUK Why, during a very upsetting time do you make dealing with bereavement so difficult? Your frontline team are hopeless to help, even when LPA reference numbers, photos of passports are shared. @bt_uk and even financial institutions don't make it this difficult. Help!
-
Ana 🇵🇹
(@SnixxLovato96) reported
@bt_uk had absolutely no customer service whatsoever. Loyal customer here and getting treated like crap.