BT (British Telecom) Outage Report in West Horsley, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in West Horsley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Horsley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (16%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near West Horsley, England
The most recent BT (British Telecom) outage reports came from the following cities: Crawley, Sutton, Dorking, Guildford, Chertsey, Godalming, Kingston upon Thames, Woking, Banstead, Ashtead, Leatherhead, Thames Ditton, Epsom, Hampton, and Reigate.
| City | Problem Type | Report Time |
|---|---|---|
 Crawley
|
23 hours ago | |
|
Crawley
|
Internet | 3 days ago |
|
Sutton
|
Total Blackout | 7 days ago |
|
Sutton
|
Phone | 7 days ago |
|
Sutton
|
Phone | 7 days ago |
|
Dorking
|
Internet | 7 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near West Horsley, England
Latest outage, problems and issue reports in West Horsley and nearby locations:
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The at home gooner (@GoonerArmchair) reported from Epsom and Ewell District, England@didithitthespot @btsport @Arsenal I dunno mate and now I feel bad
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Kevin84 (@turvey84) reported from Crawley, England@lorrainemking I quit @bt_uk for similar reasons a couple of years ago. It’s never what it says on the tin.
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veronique enright☀️ (@Veronique7) reported from Esher, England@bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey
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Matt Nowak (@nowak_matt) reported from Spelthorne District, England@bt_uk Thanks. I’ve already tried that and it says I need to speak to an advisor as I wish to cancel my package
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victor martinez (@CoreblimeyVic) reported from Esher, England@bt_uk No , been on the phone with a BT staff, told not much they can do , I have to wait for a rescheduled appointment in 3.5 weeks time ( that can’t be 100% guaranteed) , BT have broken the customer contract, not I. you work in telecommunications deal with this first .
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James Valero (@jamesvalero1977) reported from Kingston upon Thames, England@bt_uk @btsport Having issues with the UCL Champions League coverage on the BT sport app. LP103 error saying I have too many live streams running. I’m not currently streaming anything else??
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Chris Elson (@ChrisElson11) reported from Guildford, England@btsport seriously Steve mcmanaman? Is he well in the head? His biased commentary tonight is sickening. How he thinks the Stirling challenge wasn’t a booking I’ll never know. Call your set Liverpool? You like blue so much should be @Everton
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Steven Chapman (@DrStevenChapman) reported from Kingston upon Thames, England@bt_uk So we need to re book our order and wait for openreach to turn off the old line. The issues are 1 BT did not tell us there was a problem 2 We have to re order ourselves and 3 we are still paying direct debits - even though there is no service. I realise we will get a refund
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barrie brown (@barriebrown1) reported from Merton, England@bt_uk is your customer service line down? Calling the number and it says the help desk is closed
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Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported from Merton, England@bt_uk I know no more than what I’ve told you. Cannot help thinking it would be quicker for you to forward my message to the relevant department than type a response asking me to go through further hoops…
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victor martinez (@CoreblimeyVic) reported from Esher, England@bt_uk where do I start with how terrible your service is , let me start with being passed from one person to another on a call then put indefinitely on hold , next contract switching to a provider with manners .
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coolio (@coolhati) reported from Kingston upon Thames, England@bt_uk we have lost our Internet connection hour a go. We need help Our phone data slowed down we can not contact anyone. Please helppplll
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Janthea46 (@janthea46) reported from Kingston upon Thames, England@bt_uk BT Wi-Fi in my area seems to be down 😱😱
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Alex Munro (@ADMunro) reported from Esher, England@btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane
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coolio (@coolhati) reported from Kingston upon Thames, England@bt_uk @UKDazza Please could you tell us why the Internet is down?
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Sandro Rosa (@SMarxx4) reported from Epsom and Ewell District, England@bt_uk You definitely need to sort out you customer service. It’s been a shame. Keeping saying you’re extremely busy at moment.If you’re busy get more people to answer the calls.I’m really sure I won’t get that on sales team. Philip Jensen do something
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KC (@ken_coello) reported from Leatherhead, England@bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier
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KC (@ken_coello) reported from Leatherhead, England@bt_uk So does BT now stand for Bloody Terrible?
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victor martinez (@CoreblimeyVic) reported from Esher, England@bt_uk Totally agree , how about customer service first , waited over a week for an outsourced engineer to come who then cancelled, and rearranged my appointment for 3 weeks later. In 4G blackspot , trying to work from home with no connection. Do you have at shirt for this.?
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victor martinez (@CoreblimeyVic) reported from Esher, England@bt_uk how about Customer service, left without broadband for over a month after engineer cancelled at the last minute, given next appointment in 3.5 weeks. In 4G blackspot , can’t even use phone as hotspot. Less jumping on bandwagons, more in service.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Adam (@AdzWhitcombe) reported@bt_uk Thanks. For some reason my network only shows the router name as an option and then the devices connect to the discs. You can’t choose discs on Wi-Fi.
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Craig 💜 (@MemphyDoo) reportedStay away from @bt_uk horrible horrible horrible
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Ruth Warrilow (@ruthyk89) reported@bt_uk can you tell me if the internet is down in the Chester area? Not sure if it’s just us. Been on red all day. Thank you
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Miriam Davies-Cole (@LaBelleEpoqGlas) reported@bt_uk Would you be able to tell me if the phone lines are down in LA26BX please? Trying to check on eldery parents, phone engaged since Sat.
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Roland Bullivant (@rolandbullivant) reportedAppalling service by @bt_uk. I pay hundreds of pounds per year to you can cannot get to speak to anyone. Been on hold for over 27 minutes. Why not hire some more staff?
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Emma Burns (@furlmouse24) reported@bt_uk no broadband or tv for SIX DAYS.Over 4 hours of phone calls, being fobbed off with ‘should be fixed within 24/48 hours,still nothing. Absolutely shocking service. You’re not providing the service we pay for-presume our contract is now null and void, so we can go elsewhere?
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Andy Rockall (@Statto_74) reported@bt_uk I have Full Fibre 100 with Halo 3 but broadband has now been down for days. Thought you offered unbreakable hybrid Wi-Fi through EE?
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Campbell Gemmell 🏴🇪🇺🇦🇺🤓🤬🤪🥸 (@GoldishCJ) reported@BTCare Morning! Are there issues with broadband in the Cambusbarron FK7 9 area? Our WiFi has been out since 4am!
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.:ISHY:. (@I_S_H_Y_) reported@bt_uk I have a new appointment for Thursday for an Openreach engineer to come out. Not keeping my hopes up as they’ve let me down twice already. Been with sky for 25years & only come to BT as you can provide fibre but it’s been abysmal from the get go…
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Teresa Gallagher (@TreeVoices) reportedHello @bt_uk I have no broadband signal this morning, please advise