BT (British Telecom)

BT (British Telecom) Outage Report in West Horsley, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in West Horsley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Horsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in West Horsley, Surrey, England 12/05/2025 15:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near West Horsley, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Banstead, Woking, Crawley, Guildford, Staines, Cranleigh, Byfleet, Kingston upon Thames, Sutton, Epsom, Worcester Park, Hampton, Walton-on-Thames and Tadworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomBanstead Phone
United KingdomLondon Wi-fi
United KingdomWoking Phone
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near West Horsley, England

Latest outage, problems and issue reports in West Horsley and nearby locations:

  • GByford75 Gayle (@GByford75) reported from Merton, England

    @bt_uk hi, i have noticed that the line between my house and the telegraph pole in the street has come off and my line has been tied around the pole. Who can help with this? Thanks

  • Chris_Francey Chris France (@Chris_Francey) reported from Crawley, England

    Hi @bt_uk, after spending an hour and half on the phone this morning to try and fix my broadband issue, on the 3rd attempt. I was promised a callback within 20 minutes with an update/resolution, it’s now been over 3 hours. I don’t want to #twittershame you, just want this fixed.

  • vincemcgonagle Vince McGonagle (@vincemcgonagle) reported from Crawley, England

    @bt_uk 1 hr trying to get hold of your customer service, absolute joke and still waiting

  • young_tom88 TomYoung (@young_tom88) reported from Guildford, England

    @bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣

  • SherminAaliYoga Shermin A Ali (@SherminAaliYoga) reported from Merton, England

    @bt_uk is there an issue in the SW20 area? Broadband not being picked up on our laptops since yesterday so unable to work! Mobiles ok but can’t work on my mobile!

  • MissCarliJay Miss Carli Jay (@MissCarliJay) reported from West Molesey, England

    @bt_uk @bt_uk that is not helpful at all, it’s not recognising my home phone number from you!! Can you just tell me if I#beaodband is down in KT postcode at all??? 😤😤😤😤😤

  • CasanovaThePlug Cas 🇯🇲 (@CasanovaThePlug) reported from London, England

    Oi @btsport sort out this **** service ASAP

  • niallthorpe08 Niall Thorpe (@niallthorpe08) reported from London, England

    The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!

  • gmac7000 Gavin McLelland (@gmac7000) reported from Merton, England

    @bt_uk - internet down in SM4. Any update on the problem?

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    @bt_uk Is there a problem with the internet in the GU1 4 area? We desperately need it for work!!

  • A_Mussenden Andrew Mussenden (@A_Mussenden) reported from Chertsey, England

    @giantdaz @powndland @karlhenry08 @btsport @SkyNews @SkyFootball @premierleague This could get complicated but im sure illegal occupation of lands is where this whole issue started. Imperialism. Slavery etc.Very much their agenda. Incidentally I am not speaking for BLM.

  • chucklelee Christopher Lee (@chucklelee) reported from Crawley, England

    @BTCare OK I give up....... How do I cancel BT Sport?

  • stevemessenbird Lord Mess (@stevemessenbird) reported from Normandy, England

    I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports

  • MikeKirkham Michael Kirkham (@MikeKirkham) reported from London, England

    @bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk internet down in se6?

  • Deano2301 Deano (@Deano2301) reported from London, England

    @btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?

  • SarahJGrace1 Gracie (@SarahJGrace1) reported from Godalming, England

    @bt_uk It clocked with me about the silence as I stopped myself. Then as you can see the other attempts didn’t work. The message said the help desk is closed, sorry for any inconvenience and no other options given.

  • _gary_white_ Gary White (@_gary_white_) reported from Merton, England

    Hi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down

  • SarahJGrace1 Gracie (@SarahJGrace1) reported from Godalming, England

    @bt_uk is there a reason why your helpline is closed? I have not been able to resolve my issue online so tried to call a helpline that is open until 8pm but the message tells me the help desk is closed. I am paying money for a TV service which hasn’t worked since Friday.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • pies61187 jimbo (@pies61187) reported

    @bt_uk Hahaha bombarded by unhappy customers because you are so ****. Can't wait untill my contract is up.

  • GilroyElbow Gilbow (@GilroyElbow) reported

    @bt_uk why I'm I getting Lp205 error code on my mac trying to watch? I've never had a problem before and yes I'm in the uk

  • d3arjohn_ John Lisle-Campbell (@d3arjohn_) reported

    @bt_uk Anyone who is with **** T leave them ASAP, crappy service, even worse customer service and full of hidden costs and ended up cutting us off. Went to @TalkTalk best thing we ever did.

  • goglentw goglen (@goglentw) reported

    @btsport how do I login to the app on Amazon if I have BT Sport through virgin?

  • MrJamesD_UK James 🇭🇰 (@MrJamesD_UK) reported

    @bt_uk What they don’t tell you is complete Wi-fi costs around £100! They should provide decent Wi-fi for the monthly fee. Same with Halo - charging extra for superior technical support. Support should be standard for every customer 🙄

  • Lizzie_Sealey Lizzie (@Lizzie_Sealey) reported

    FFS @btsportfootball @btsport this is doing my bloody head in. Why won't the app work?? What am I paying for??? Please help.

  • MNaylor97 𝕄𝕒𝕔𝕜 (@MNaylor97) reported

    @AskPlayStation @btsport @btsportfootball Why is the streaming quality so bad on the PS5?

  • RyanCur68243214 Ryan Currie (@RyanCur68243214) reported

    @btsportfootball @btsport @mrjakehumphrey Karen has put Giroud in her team of the season, she doesn’t help herself does she! Clueless

  • eavels78 Will Eaves (@eavels78) reported

    @btsport why does bt sport always buffer when we are using chromecast? Never any casting issue with other apps. Help? Suggestions to fix?

  • daizeeeez Jo Malone (@daizeeeez) reported

    @btsport please advise why I am being asked to upgrade to watch the football. I am a bt customer.