BT (British Telecom) Outage Report in West Horsley, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in West Horsley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Horsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near West Horsley, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Dorking, Walton-on-Thames, Godalming, Crawley, Chertsey, Kingston upon Thames, Teddington, Banstead, Woking, Guildford, Staines, Cranleigh, Byfleet and Sutton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Dorking |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Walton-on-Thames |
Internet | |
| London |
Total Blackout |
Community Discussion
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BT (British Telecom) Issues Reports Near West Horsley, England
Latest outage, problems and issue reports in West Horsley and nearby locations:
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Moggy🛸🪐🚀👁️⃤
(@MoggyMarshman) reported
from
Spelthorne District, England
@bt_uk @schilvers1981 **** off BT ya skanks ! I’m cancelling my contract. Get a firestick
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Jeannie Di Bon
(@jdibon) reported
from
Merton, England
@damiendavis @bt_uk Has yours still down or has BT resolved? I’ve been down since 11.30.
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Ororo Munroe
(@justcryhavoc) reported
from
London, England
@btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.
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KC
(@ken_coello) reported
from
Leatherhead, England
@bt_uk So does BT now stand for Bloody Terrible?
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Matt Nowak
(@nowak_matt) reported
from
Spelthorne District, England
@bt_uk Thanks. I’ve already tried that and it says I need to speak to an advisor as I wish to cancel my package
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Kevin84
(@turvey84) reported
from
Crawley, England
@lorrainemking I quit @bt_uk for similar reasons a couple of years ago. It’s never what it says on the tin.
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KC
(@ken_coello) reported
from
Leatherhead, England
@bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier
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Stuart the Copywriter
(@StuartTarn) reported
from
Egham, England
Unbelievably shocking service from @bt_uk and @WeAreOpenreach. Broadband order placed on 3 Dec for a 14 December installation. Just spoke to a lovely person at BT who had to break the news that the "update" I was due to get today was "ring back on Feb 20 for an update"
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Richard Foster
(@richardfoster1) reported
from
London, England
@bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!
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May Rene Joseph
(@MzMayRene) reported
from
Guildford, England
@btbusinesscare @BTCare Please help!! We had a new broadband and phone line installed last Friday! The engineer did not check if service working in our business property! Please send an engineer to fix asap as affecting our business.
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Allen_lovemymind
(@EpsomMental) reported
from
Epsom and Ewell District, England
@bt_uk Thank you Elaine. I am so peeved that I have waited 253 days and it took the OpenReach engineer no more than 1 and a half hours. I have got myself so stressed & mentally unwell over this situation!! And feel BT executive complaints team have not listened/heard my complaint
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Lanny
(@_LannyWalker) reported
from
London, England
Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.
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veronique enright☀️
(@Veronique7) reported
from
Esher, England
@bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey
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Chris Elson
(@ChrisElson11) reported
from
Guildford, England
@btsport seriously Steve mcmanaman? Is he well in the head? His biased commentary tonight is sickening. How he thinks the Stirling challenge wasn’t a booking I’ll never know. Call your set Liverpool? You like blue so much should be @Everton
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GurunG PankaJ
(@Godavarian193) reported
from
Merton, England
Tube strike. wife working WFH and @bt_uk outage. Brilliant 😡
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Sandro Rosa
(@SMarxx4) reported
from
Epsom and Ewell District, England
@bt_uk You definitely need to sort out you customer service. It’s been a shame. Keeping saying you’re extremely busy at moment.If you’re busy get more people to answer the calls.I’m really sure I won’t get that on sales team. Philip Jensen do something
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Martin Bamford
(@martinbamford) reported
from
Cranleigh, England
@LAMTownsend @bt_uk I think the problem is with @OpenreachHelp rather than BT? I’m hearing that BT are sending out engineers to households but unable to do anything to restore the Internet when they arrive because there is a wider network issue. Strange that they’re unaware though.
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Nadine Matheson
(@nadinematheson) reported
from
London, England
Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk
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Lanny
(@_LannyWalker) reported
from
London, England
@bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Gracei Thompson
(@GraceGt22) reported
@bt_uk 6 weeks we have waited for a new phone line to be turned on all because an engineer lied saying they had been on the original date given, which was way over a month wait. Absolutely shocking customer service. 5th of Jan we got it shut off in our old house!
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Melon Head
(@MelonheadYNWA) reported
@bt_uk Hi no it won't scroll down all I can see is what I sent over, I can't work out how to remove the message can you help thanks
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Sophia
(@sophiadavis92) reported
@bt_uk It says if moving home or have any issues with connection which have had so. But then did not get it when moved home either so clearly a false promise
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Richard Williams
(@Richard1athome) reported
@SkyHelpTeam Hi. For some reason I seem to have lost the ability to watch btsport on my mini box. I’ve had this for years but it’s saying check subscription allows it. Any help?
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Charlie Muggins
(@onemrmuggins) reported
@bt_uk @bt_uk love to try to take your complaint offline so no other person sees the incompetence of their staff !!
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MAYA ABEYSURIYA 🇱🇰
(@suriyaarts) reported
from
Middleton, England
@janebinnion @BTCare Alot of lines are down just now
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Paul Fairclough
(@PaulF_RPO) reported
@bt_uk following me notifying of you of the death of my mum last June, you have still not provided the rebate she is due. You keep closing the case without resolution prompting me to keep calling and discussing the distressing subject. So unethical and insensitive on your part!
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Josh Roberts-Law (TheGamersPerspective)
(@Afc_Josh12) reported
@BTCare your bt sport app on PlayStation is awful! Never can watch a game of football without buffering!!!
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Luke Benali
(@LukeBenali) reported
@bt_uk having a problem with your TV channels?
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Sefton Chatfield
(@SrChatfield) reported
Why is it every night at least one of my @btsport channels has a problem? Two stating no signal tonight. No other channels have have issues. Waste of money. #notwatchingfootballtonight