BT (British Telecom)

BT (British Telecom) Outage Report in West Horsley, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in West Horsley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Horsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in West Horsley, Surrey, England 02/28/2026 17:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near West Horsley, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Crawley, Kingston upon Thames, Guildford, Woking, Banstead, Ashtead, Leatherhead, Thames Ditton, Epsom, Godalming, Hampton, Sutton, Reigate and Chertsey.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near West Horsley, England

Latest outage, problems and issue reports in West Horsley and nearby locations:

  • AmitChampaneri1 Amit Champaneri (@AmitChampaneri1) reported from Virginia Water, England

    @susan_smith2405 @bt_uk I am also a BT customer and have not experienced anything like this so it is disappointing to hear.

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    @btsport @BTfootball1 so been trying to get through to cancel sport or even pause just like @skytv have done. So time to cancel DD I bet they contact me once I’ve canceled 🤔 one way of getting through!!

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    @Craigro37117708 @Flight_Refunds @skytv @btsport @British_Airways @easyJet @nhcollection I agree but at least @skytv done something to help customers out!

  • spanishgeo JorG (@spanishgeo) reported from Merton, England

    @haggerzz @bt_uk @btsport I’m seriously annoyed with #btsport They won’t allow suspension of payments while NO SPORTS are going on. And they don’t make it any easy to cancel the subscription online. This is #abusive behaviour. I’ll call and once cancelled, i’m not returning to them!

  • A_Mussenden Andrew Mussenden (@A_Mussenden) reported from Chertsey, England

    @giantdaz @powndland @karlhenry08 @btsport @SkyNews @SkyFootball @premierleague This could get complicated but im sure illegal occupation of lands is where this whole issue started. Imperialism. Slavery etc.Very much their agenda. Incidentally I am not speaking for BLM.

  • shoeburger Kieran Shew (@shoeburger) reported from Merton, England

    Spoke @btsport before lockdown to cancel. They forgot to do it, no record of my chat and expect £120 for the past 3 months. What a joke of a company! @bt_uk @BBCWatchdog

  • AnouskaLeon Anouska Leon (@AnouskaLeon) reported from Merton, England

    @bt_uk Ok its 0.11 mbps download, 0.13 upload. (Thats from google) cant login because i cant remember my password and it wont reset for some reason

  • RebeccaMc Rebecca (@RebeccaMc) reported from London, England

    @bt_uk I switched to BT after weeks of having no broadband due to issues with a previous supplier. I just wanted to say thanks to everyone I've spoken to as they couldn't have been more helpful. I'm now up and running and very happy!

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    Well done @skytv @SkyFootball 👏👏 pausing sport on our bills. Oh well @btsport showing no support for customers 🙄 hope a lot of people don’t renew contracts with you!

  • shoeburger Kieran Shew (@shoeburger) reported from Merton, England

    @jackdiakou @SkyHelpTeam @SkyUK @SkySports @btsport Disgusting. Pretty sure I’m out of contract so will cancel this tomorrow too. It’s worth spending our money on companies who care in times like this!

  • sahabedi Ali Abedi (@sahabedi) reported from Merton, England

    @SkySports @BBCSport @btsport until you stop interviewing celebrities outside etc, ppl won’t take #COVIDー19 seriously. Your interviews shud b via Skype etc. Pls use the tech. Ppl think if a footballer can talk from outside on TV, then it’s not so bad. But it is, is horrendous.

  • Geords Jo Clennell (@Geords) reported from Merton, England

    Been in our flat for 2months and we have only had 9 days of working internet with @bt_uk but have been paying full whack for a terrible service. Apparently we have a LOS this time. More days away from work to wait on engineers #BT #internet #poorservice

  • symbosimbo SiBurman (@symbosimbo) reported from London, England

    @soen @TalkTalk @bt_uk True! I just want a decent signal though.

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    @btsport @dallaglio8 @WaspsRugby What about #CustomerTalk DD getting canceled tomorrow as no income #selfemployed means no cash to pay for a football service I was paying for & you don’t have. Be like @skytv & play the game!

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @btsport Tried to log in with details saved . Wont let me as normal . Hopeless service never get to anyone . About anything had it with you lot . Dreadfull service .

  • OllieGeale Ollie Geale (@OllieGeale) reported from London, England

    @themikedoug @btsport @AFL Brilliant! Sorry I missed this mate. Let me know how I can help!!

  • emilyraylondon Emily Ray (@emilyraylondon) reported from London, England

    @bt_uk Hi! It has been sorted for us now thanks. We managed to get through to someone by phone. We are having internet issues with you on a near weekly basis so I'm sure it wont be long before we have to get back in touch with you unfortunately! @LuckyWaster

  • GByford75 Gayle (@GByford75) reported from Merton, England

    @bt_uk hi, i have noticed that the line between my house and the telegraph pole in the street has come off and my line has been tied around the pole. Who can help with this? Thanks

  • spanishgeo JorG (@spanishgeo) reported from Merton, England

    @SportOnTheBox @btsport @bt_uk @NHSuk Such a joke! They don’t let you suspend your subscription while there is no live sports. And they don’t let you cancel your subscription online. They make you call them, when they have “VERY busy lines”.

  • AnouskaLeon Anouska Leon (@AnouskaLeon) reported from Merton, England

    @bt_uk In relation to this, I received a text today to say a fault has been found and to call call centre but same issue with pw applies so they told me to speak to you again. See DM

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • shep23 Ian Shepherd (@shep23) reported

    With both @SkyFootball & @btsport pundits slagging off the Euro Super League, they're going to look like the worst kind of hypocrites if they end up showing it...

  • theviewmaster Dave Carlos (@theviewmaster) reported

    @wobbly0 @bt_uk That’s terrible service. Don’t they promise that you’ll have it the next day? It’s supposed to be an emergency fix when your service goes down. Terrible @bt_uk

  • RuadhanSetter Nick (@RuadhanSetter) reported

    @nmwdesign @Nigel100007 We had all Sky BTSport etc as dad enjoyed his sport when ill. I’ve ditched it and don’t miss it half as much as I thought I would saved a lot as well. It’s like all things a choice and cost. without the support they can’t survive it.

  • whateve61020093 whatever (@whateve61020093) reported

    @SkySportsPL @btsport don't spend your money on the new super league then it will fail. Utopia I know........

  • Mansquito_ Mansquito (@Mansquito_) reported

    @SkySports @btsport have a responsibility to the fans & all the people that rely on the football pyramid for their livelihoods, to not back this new European Super League or support it in anyway. If they do they enable yet more polarisation between the rich & the poor. #GreedySix

  • bpajon john laban (@bpajon) reported

    @SkyFootball @btsport @btsportfootball lets see how the broadcasting companies stand, see if the viewpoint is still against the Super League when it comes to bidding for the TV rights..no hypocracy please, don't support the Super League

  • rpetal27 Rena Patel (@rpetal27) reported

    @bt_uk Hi, I have had 10 days of repeated claims that someone will call. No-one calls and no-one comes to fix the fault. How you expect people to work from home when there is no service?

  • DClarkson86 Dominic Clarkson (@DClarkson86) reported

    I declare as a fan of the beautiful game that I will not be watching the European “Super League”. I will not buy a subscription for that channel. If @premierleague does not enforce sanctions on these clubs, including expulsion, I will cancel my @SkySports @btsport subscription!

  • theneilpowell Neil Powell💙 (@theneilpowell) reported

    @bt_uk It’s all done n ready. The issue is ur inability to manage the account set up. The hardware and wiring is done. 2x 90 min conversations is not acceptable!

  • shaun_smith70 Shaun Smith (@shaun_smith70) reported

    @SkySports @btsport I wonder if your disgust to the news of the proposed Super League is real or not? When can we expect public statements from you confirming you will never show these matches on your platforms? #footballbelongstothefans