BT (British Telecom) outages and service status in West Horsley, England
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Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around West Horsley, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Phone.
- The most recent signal from this area was received Aug 22, 11:12 AM GMT+1.
- Internet (82%)
- Total Blackout (9%)
- Phone (9%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in West Horsley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Horsley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near West Horsley, England
The most recent BT (British Telecom) outage reports came from the following cities: Crawley, Bagshot, Guildford, Chertsey, Reigate, Walton-on-Thames, Chessington, Epsom, Ascot, Woking, Godalming, Ashtead, Tadworth, Addlestone, and Egham.
| City | Problem Type | Report Time |
|---|---|---|
 Crawley
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Phone | 2 days ago |
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Bagshot
|
Internet | 3 days ago |
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Crawley
|
Internet | 4 days ago |
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Guildford
|
Internet | 7 days ago |
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Chertsey
|
Internet | 11 days ago |
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Chertsey
|
Internet | 11 days ago |
Nearby cities with recent reports
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BT (British Telecom) Issues Reports Near West Horsley, England
Latest outage, problems and issue reports in West Horsley and nearby locations:
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Jessica Andrews (@Jess_L_Andrews) reported from Merton, England@bt_uk over 3 months of being a new customer and still no proper internet, was suppose to get a call back at 7pm today to try and sort once and for all but nothing, am now once again ringing you back, not good when we are all still suppose to be working from home!
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Stuart the Copywriter (@StuartTarn) reported from Egham, EnglandUnbelievably shocking service from @bt_uk and @WeAreOpenreach. Broadband order placed on 3 Dec for a 14 December installation. Just spoke to a lovely person at BT who had to break the news that the "update" I was due to get today was "ring back on Feb 20 for an update"
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Gavin McLelland (@gmac7000) reported from Merton, England@bt_uk - internet down in SM4. Any update on the problem?
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𝐀𝐅𝐂 𝐋𝐔𝐊𝐄 (@gooner1980luke) reported from Spelthorne District, England@RobbieSavage8 commentating on @btsport at Rochdale v Newcastle and the crowd singing... “Roooobbie Savage is ******, Is a ******!!!” “Sheep sheep sheep *******!!!” “You’re shit scared of Shearer, Shit scared of Sheeeearer!!!”. 🤣🤣🤣
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KC (@ken_coello) reported from Leatherhead, England@bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier
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c2chiropractic (@c2chiropractic) reported from Merton, England@bt_uk you’re the worst! Over 6 months to instal a line and then without warning you cancel the line as you didn’t set up the DD properly. 🤬
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GenerallyMac (@GenerallyMac) reported from Gomshall, England@BTCare fairly ironic that I can’t report your broadband service faults over the phone because the survive is unavailable. #btfail #btdontcare #btbroadbandisuseless
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Kieran Shew (@shoeburger) reported from Merton, England@jackdiakou @SkyHelpTeam @SkyUK @SkySports @btsport Disgusting. Pretty sure I’m out of contract so will cancel this tomorrow too. It’s worth spending our money on companies who care in times like this!
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victor martinez (@CoreblimeyVic) reported from Esher, England@bt_uk Totally agree , how about customer service first , waited over a week for an outsourced engineer to come who then cancelled, and rearranged my appointment for 3 weeks later. In 4G blackspot , trying to work from home with no connection. Do you have at shirt for this.?
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Kevin McLoughlin (@Kev_McLoughlin) reported from West Molesey, EnglandI move house and seemingly return to dial-up. @virginmedia guy was a man looking for a problem and probably saw a solution getting in the way of an easy day. @bt_uk say 2 weeks to £50 activation even though cables already in and I’m self-installing and it’s only 3-7mb !!!! 😠
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May Rene Joseph (@MzMayRene) reported from Guildford, England@btbusinesscare @BTCare Please help!! We had a new broadband and phone line installed last Friday! The engineer did not check if service working in our business property! Please send an engineer to fix asap as affecting our business.
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Christopher Lee (@chucklelee) reported from Crawley, England@BTCare OK I give up....... How do I cancel BT Sport?
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Fulham traveller R.I.P papa bouba diop (@stevenffc123) reported from Sendmarsh, England@fulham89 @btsport Im going to cancel ASAP only prescribed today. Can’t be doing this
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Martin Bamford (@martinbamford) reported from Cranleigh, England@LAMTownsend @bt_uk I think the problem is with @OpenreachHelp rather than BT? I’m hearing that BT are sending out engineers to households but unable to do anything to restore the Internet when they arrive because there is a wider network issue. Strange that they’re unaware though.
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victor martinez (@CoreblimeyVic) reported from Esher, England@bt_uk where do I start with how terrible your service is , let me start with being passed from one person to another on a call then put indefinitely on hold , next contract switching to a provider with manners .
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Martin Bamford (@martinbamford) reported from Cranleigh, EnglandArrrggggghhhhhh I can’t solve this broken internet problem and @btbusinesscare won’t speak to me as I’m not named on the account. People all over Cranleigh are having major issues with no/slow internet and it’s impossible to get it resolved.
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Jessica Andrews (@Jess_L_Andrews) reported from Merton, England@bt_uk Bad start to being a new customer, engineer was booked to come yesterday to set up our new broadband, never showed, called this morning and was told it was too dark for him to complete what he needed to do outside, now get told the next available date is 7th April
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George⚽️ (@gww1996) reported from Spelthorne District, England@btsportfootball I pay £37.50 currently .... fancy bringing my costs down @btsport @bt_uk 🤔😒
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Martin Bamford (@martinbamford) reported from Cranleigh, EnglandI’m completely stuck. @btbusinesscare can’t even accept my report of a line fault because I’m not named on the account. Both people who are named are out of contact for the foreseeable. Have come home to use Internet here for a bit, but not having it at work is a serious problem.
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JorG (@spanishgeo) reported from Merton, England@SportOnTheBox @btsport @bt_uk @NHSuk Such a joke! They don’t let you suspend your subscription while there is no live sports. And they don’t let you cancel your subscription online. They make you call them, when they have “VERY busy lines”.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Will (@Willtheman15) reported@bt_uk your home hub for us went down at 10pm still down, down detector shows an outage yet literally no communication All the support pages are also saying down for maintenance, what is going on
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(((Ian McKenzie))) 🇬🇧🇪🇺🇫🇷🇺🇦🇮🇱🇬🇪🇬🇱 (@iMcKenzied) reportedUpdate on the @bt_uk fiasco. After 48 years as a customer I’m told I have to pay up to March despite never having signed anything nor being told I had a new contract. The new residents take over the line in 8 days so BT will be paid twice. There’s a name for that. Fraud.
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🏴🫡 🇬🇧 (@glasgoRFC1872) reported@bt_uk can’t access my account either by app or website. Called customer services 5/6 times still not working .
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Macro Bielsa (@Forex_trader_4u) reported@bt_uk Exactly.. I have to call to cancel. Should be 2 clicks max once logged in. Just trying to make it difficult.
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Even The Stars Music (@eventhestarsuk) reported@bt_uk hey. Why are you charging me £84 for a package a new customer can now get for £35 and the best price you can offer me is £65 with a 24 month contract? Ripping off long-term customers is a very bad look
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Yorkie Paul (@Yorkiebloke) reported@bt_uk Your guides basically said I’ll have to dispute it with Vodafone. You’re expecting me to pay for a service that was cancelled when I switched to Vodafone. I even had an email stating my final bill would be £15. Loyal BT customer for over ten years
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💙Climatecrisisbeliever🐴🦄❤️ 🔸🌎🔥 (@buzyizzy21) reported@bt_uk WHY HAVEN’T YOU RESPONDED TO MY COMPLAINT FROM 13/8 AND NOW YOU EXPECT ME TO PAY TWO MONTHS FOR 10 DAYS SERVICE? TRULY APPALLING!!NO COMPENSATION OFFERED, A WHOLE MONTH WAITING FOR YOU TO SORT YOUR **** UPS OUT!! AND YOU EXPECT ME TO PAY!! TRULY APPALLING!! OMBUDSMAN NEXT.
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H (@surkdidat) reported@bt_uk Im hard if hearing so cannot phone as have difficulty in understanding. Have you got an email address so I can put in an official complaint. You insist I return equipment i didn't need or want. You promised a returns bag would be put in with the new hub and it wasnt.
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James (@sausagenmash) reported@leedvnprt @bt_uk BT are aware of the issues, they just don't know what the problem is, so they can't fix it at the moment. Haven't been able to use My BT or access BT or EE wi-fi hotspots due e while now.
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Kernal 💼🧼 (@chefkernal) reported@bt_uk I was calling to cancel a contract for an elderly client but you can’t appear to verify who she is even though I can do it and I’m a 30 year old man putting on a funny voice