BT (British Telecom) Outage Report in West Horsley, Surrey, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in West Horsley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Horsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 08: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near West Horsley, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Banstead, Woking, Crawley, Guildford, Staines, Cranleigh, Byfleet, Kingston upon Thames, Sutton, Epsom, Worcester Park, Hampton, Walton-on-Thames and Tadworth.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near West Horsley, England
Latest outage, problems and issue reports in West Horsley and nearby locations:
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barrie brown
(@barriebrown1) reported
from
Merton, England
@bt_uk is your customer service line down? Calling the number and it says the help desk is closed
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James Valero
(@jamesvalero1977) reported
from
Kingston upon Thames, England
@bt_uk @btsport Having issues with the UCL Champions League coverage on the BT sport app. LP103 error saying I have too many live streams running. I’m not currently streaming anything else??
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.
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Chris Elson
(@ChrisElson11) reported
from
Guildford, England
@btsport seriously Steve mcmanaman? Is he well in the head? His biased commentary tonight is sickening. How he thinks the Stirling challenge wasn’t a booking I’ll never know. Call your set Liverpool? You like blue so much should be @Everton
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Matt Nowak
(@nowak_matt) reported
from
Spelthorne District, England
@bt_uk Thanks. I’ve already tried that and it says I need to speak to an advisor as I wish to cancel my package
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Sandro Rosa
(@SMarxx4) reported
from
Epsom and Ewell District, England
@bt_uk You definitely need to sort out you customer service. It’s been a shame. Keeping saying you’re extremely busy at moment.If you’re busy get more people to answer the calls.I’m really sure I won’t get that on sales team. Philip Jensen do something
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Abbi
(@profmyster21) reported
from
London, England
@bt_uk Is the wifi down in SE6???
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KC
(@ken_coello) reported
from
Leatherhead, England
@bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier
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veronique enright☀️
(@Veronique7) reported
from
Esher, England
@bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey
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Nick Atkin
(@NicoSCMP) reported
from
London, England
Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑
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Lanny
(@_LannyWalker) reported
from
London, England
Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk
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May Rene Joseph
(@MzMayRene) reported
from
Guildford, England
@btbusinesscare @BTCare Please help!! We had a new broadband and phone line installed last Friday! The engineer did not check if service working in our business property! Please send an engineer to fix asap as affecting our business.
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The at home gooner
(@GoonerArmchair) reported
from
Epsom and Ewell District, England
@didithitthespot @btsport @Arsenal I dunno mate and now I feel bad
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coolio
(@coolhati) reported
from
Kingston upon Thames, England
@bt_uk @UKDazza Please could you tell us why the Internet is down?
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KC
(@ken_coello) reported
from
Leatherhead, England
@bt_uk So does BT now stand for Bloody Terrible?
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Lanny
(@_LannyWalker) reported
from
London, England
@bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February
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Martin Bamford
(@martinbamford) reported
from
Cranleigh, England
@LAMTownsend @bt_uk I think the problem is with @OpenreachHelp rather than BT? I’m hearing that BT are sending out engineers to households but unable to do anything to restore the Internet when they arrive because there is a wider network issue. Strange that they’re unaware though.
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Moggy🛸🪐🚀👁️⃤
(@MoggyMarshman) reported
from
Spelthorne District, England
@bt_uk @schilvers1981 **** off BT ya skanks ! I’m cancelling my contract. Get a firestick
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Alex Munro
(@ADMunro) reported
from
Esher, England
@btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane
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Kevin84
(@turvey84) reported
from
Crawley, England
@lorrainemking I quit @bt_uk for similar reasons a couple of years ago. It’s never what it says on the tin.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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dickie67
(@dickieguv) reported
@bt_uk can you help I’m trying to find out why my order hasn’t been complete for transferring my phones over to the cloud for my business been on phone all morning and still not been resolved
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Jamshaid Hameed
(@Jamshaidhameed2) reported
@bt_uk Done. The equipment still has signal but don't assume it's quick as it should be
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Mollie-Anna Westrop
(@MollieWestrop) reported
@bt_uk Can you fix this problem seems like nobody can? I spent my over an hour on the phone yesterday and 45 minutes on live chat to get nowhere.
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Nigel Foan
(@NigelFoan) reported
Told by @BT_UK my landline was moving to digital voice. At no point was it clear that my existing phone wouldn't work in the Hub2 without an adaptor. Very poor migration information. Now left without a landline for days
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Toby Michaels
(@HighlanderToby) reported
@bt_uk It has not. I will enter DMs though. No issues in my area
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Roger K Brent
(@RogerKBrent1) reported
@ChrisGrvs @btsport Jokes right?! I normally record the show on my BT box but it failed. Luckily it was in last night so I watched. But still bad from @btsport not to even respond to this 😡
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Anna Burkinshaw
(@BurkinshawAnna) reported
@bt_uk your service is beyond appalling. I am shocked at the number of errors that have been made and the untruths I have been told by your advisors. 7 days (so far) without an internet connection and I work from home. I have never experienced such poor service from a company.
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Sam Asbefor
(@SAsbefor) reported
@MSportLtd @GreensmithGus Love to have rallying on Sky or even FoC somewhere rather than be #HeldToRansom by yet another "service" that is @btsport
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S Michail
(@smichail89) reported
@btbusinesscare Is Ann Devine still working for you? She’s ignored my emails for days and I’m incorrectly being charged after she told me she was resolving our problem...
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Gavin Tulloch
(@gavintulloch) reported
@bt_uk No, because there is an aerial cable there, it’s just doesn’t seem to be working. An engineer came out today to set up the phone line. That’s all I was told was needed when I phoned to order BT. Phoned today and they said if adapter doesn’t work then TSG would need to fix?