BT (British Telecom) outages and service status in West Horsley, England

Problems in the last 24 hours in West Horsley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Horsley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near West Horsley, England

The most recent BT (British Telecom) outage reports came from the following cities: Chertsey, Guildford, Epsom, Crawley, Woking, Morden, Kingston upon Thames, Leatherhead, Staines, Cobham, Reigate, and Cranleigh.

City	Problem Type	Report Time
Chertsey	Internet	1 day ago
Guildford	Internet	2 days ago
Epsom	Internet	4 days ago
Epsom	Internet	4 days ago
Crawley	Internet	5 days ago
Crawley	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near West Horsley, England

Latest outage, problems and issue reports in West Horsley and nearby locations:

• 
  Amit Champaneri (@AmitChampaneri1) reported 41 seconds ago from Virginia Water, England

  @susan_smith2405 @bt_uk I am also a BT customer and have not experienced anything like this so it is disappointing to hear.

• 
  Martin Bamford (@martinbamford) reported 7 minutes ago from Cranleigh, England

  I’m completely stuck. @btbusinesscare can’t even accept my report of a line fault because I’m not named on the account. Both people who are named are out of contact for the foreseeable. Have come home to use Internet here for a bit, but not having it at work is a serious problem.

• 
  May Rene Joseph (@MzMayRene) reported 9 minutes ago from Guildford, England

  @btbusinesscare @BTCare Please help!! We had a new broadband and phone line installed last Friday! The engineer did not check if service working in our business property! Please send an engineer to fix asap as affecting our business.

• 
  victor martinez (@CoreblimeyVic) reported 10 minutes ago from Esher, England

  @bt_uk how about Customer service, left without broadband for over a month after engineer cancelled at the last minute, given next appointment in 3.5 weeks. In 4G blackspot , can’t even use phone as hotspot. Less jumping on bandwagons, more in service.

• 
  victor martinez (@CoreblimeyVic) reported 12 minutes ago from Esher, England

  @bt_uk No , been on the phone with a BT staff, told not much they can do , I have to wait for a rescheduled appointment in 3.5 weeks time ( that can’t be 100% guaranteed) , BT have broken the customer contract, not I. you work in telecommunications deal with this first .

• 
  Michael Sheehan (@Sheehan1Michael) reported 14 minutes ago from Banstead, England

  @peterjarrett3 @mrjakehumphrey @Lionesses @ManCityWomen @btsport Two stupid question if I’m honest. Women get paid less because no1 watches it because it’s shit (hard facts). And to your second question who actually cares

• 
  Stuart the Copywriter (@StuartTarn) reported 17 minutes ago from Egham, England

  Unbelievably shocking service from @bt_uk and @WeAreOpenreach. Broadband order placed on 3 Dec for a 14 December installation. Just spoke to a lovely person at BT who had to break the news that the "update" I was due to get today was "ring back on Feb 20 for an update"

• 
  Nat 💕 (@Silcox777) reported 18 minutes ago from Worcester Park, England

  @bt_uk getting very irritated with your constant chasers about me returning my BT TV kit, I sent it back weeks ago. Check your postal tracking service. If you think you are going to charge me for not returning it then you are mistaken.

• 
  Lord Mess (@stevemessenbird) reported 19 minutes ago from Normandy, England

  I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports

• 
  Kevin McLoughlin (@Kev_McLoughlin) reported 23 minutes ago from West Molesey, England

  I move house and seemingly return to dial-up. @virginmedia guy was a man looking for a problem and probably saw a solution getting in the way of an easy day. @bt_uk say 2 weeks to £50 activation even though cables already in and I’m self-installing and it’s only 3-7mb !!!! 😠

• 
  Ali Abedi (@sahabedi) reported 23 minutes ago from Merton, England

  @SkySports @BBCSport @btsport until you stop interviewing celebrities outside etc, ppl won’t take #COVIDー19 seriously. Your interviews shud b via Skype etc. Pls use the tech. Ppl think if a footballer can talk from outside on TV, then it’s not so bad. But it is, is horrendous.

• 
  Michael Youmans (@therealmyoumans) reported 25 minutes ago from Guildford, England

  @bt_uk what kind of customer service is this? I hope I don't have to wait another WEEK before someone gets back to me to rectify the situation otherwise I'm dumping your services tomorrow

• 
  Dawn (@Sunshine_Keegan) reported 31 minutes ago from Crawley, England

  @btsport is it me or is Glenn Hoddle a bad loser 😂😂🙄 #sourgrapes #unlucky

• 
  Gavin McLelland (@gmac7000) reported 32 minutes ago from Merton, England

  @bt_uk - internet down in SM4. Any update on the problem?

• 
  Kieran Shew (@shoeburger) reported 37 minutes ago from Merton, England

  Spoke @btsport before lockdown to cancel. They forgot to do it, no record of my chat and expect £120 for the past 3 months. What a joke of a company! @bt_uk @BBCWatchdog

• 
  Kieran Shew (@shoeburger) reported 38 minutes ago from Merton, England

  @jackdiakou @SkyHelpTeam @SkyUK @SkySports @btsport Disgusting. Pretty sure I’m out of contract so will cancel this tomorrow too. It’s worth spending our money on companies who care in times like this!

• 
  Gayle (@GByford75) reported 47 minutes ago from Merton, England

  @bt_uk hi, i have noticed that the line between my house and the telegraph pole in the street has come off and my line has been tied around the pole. Who can help with this? Thanks

• 
  GurunG PankaJ (@Godavarian193) reported 54 minutes ago from Merton, England

  Tube strike. wife working WFH and @bt_uk outage. Brilliant 😡

• 
  Jessica Andrews (@Jess_L_Andrews) reported 54 minutes ago from Merton, England

  @bt_uk over 3 months of being a new customer and still no proper internet, was suppose to get a call back at 7pm today to try and sort once and for all but nothing, am now once again ringing you back, not good when we are all still suppose to be working from home!

• 
  Alex Munro (@ADMunro) reported 55 minutes ago from Esher, England

  @btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steve George (@Baggieboy1888) reported 5 minutes ago

  @bt_uk paying refunds with a cheque. In 2026. Obviously their hope / expectation is that with ever fewer bank branches the recipient will deem it too much of a hassle to pay it in. Even for those that do they are earning interest until the cheque is cleared. Poor show.

• 
  welshshez (@welshshez81) reported 6 minutes ago

  @bt_uk Nothing was sorted only just got off from speaking to your advisor. Sort that app of yours out it's broken more than It works

• 
  Simon Smith (@Simoncitizen) reported 6 minutes ago

  @Alonso_GD Along with everything else. I have had to write to @bt_uk hard copy / snail mail because they cannot resolve issues with my #Landline digitally. However that was posted last #Wednesday 20.05.2026. Given the thousands and thousands of pounds they have extracted throughout my life?

• 
  paul_archer (@paul_archer) reported 6 minutes ago

  @bt_uk haha you are joking aren't you? The lines are only answered 8am-9pm Monday to Friday even though you complete migrations over the weekend now with what seems minimally trained staff and no support.

• 
  David Gray (@davidgraywrites) reported 8 minutes ago

  @btbusinesscare Been trying to order a mobile phone to add to our existing business account as per your current EE promotion. Had no luck using websites (yours and EE’s) keep getting messages to ‘try again later’! Can you help?

• 
  Andrhu (@ALivMusico) reported 12 minutes ago

  @bt_uk MyBT is a mess. I’m stuck in a loop. When I log in it says I have to update the username to an email address. When I do so it says it’s already in use (it’s the one I use to log in?) end up in a never ending loop. Can’t pay the bill. What’s going on?

• 
  Brian McLachlan (@Brian_McLachlan) reported 14 minutes ago

  @bt_uk I called the number and it said service restricted as bill needed paid. It’s been paid.

• 
  Mags (@mags_cav) reported 31 minutes ago

  @bt_uk engineers damaged lights in my garden. After contacting your claims people,and chasing 3 times, I’ve been told keoghs are ‘not entertaining’ my claim! The had NO BUSINESS being in my garden! Damage caused but it’s not your fault? Dismissive and condescending reply.

• 
  Kyron Hodgetts (@poutingpou) reported 32 minutes ago

  @bt_uk thanks for the great service. Almost two months on, still no fibre connection and now you have cancelled my contract right in the middle of our daughter's GCSE exams revision. Well done everybody. Come on #BT get cracking

• 
  Scott Game (@scottie_game) reported 33 minutes ago

  @bt_uk is there currently an issue with broadband in MK7 8HF?