BT (British Telecom)

BT (British Telecom) Outage Report in West Horsley, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in West Horsley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Horsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in West Horsley, Surrey, England 01/21/2026 18:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near West Horsley, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Godalming, Tadworth, Crawley, Reigate, Guildford, Thames Ditton, Leatherhead, Dorking, Woking, Sutton, Byfleet, Walton-on-Thames, Chertsey and Kingston upon Thames.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomLondon Wi-fi
United KingdomGodalming Internet

Community Discussion

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BT (British Telecom) Issues Reports Near West Horsley, England

Latest outage, problems and issue reports in West Horsley and nearby locations:

  • ChrisElson11 Chris Elson (@ChrisElson11) reported from Guildford, England

    @btsport seriously Steve mcmanaman? Is he well in the head? His biased commentary tonight is sickening. How he thinks the Stirling challenge wasn’t a booking I’ll never know. Call your set Liverpool? You like blue so much should be @Everton

  • ADMunro Alex Munro (@ADMunro) reported from Esher, England

    @btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane

  • barriebrown1 barrie brown (@barriebrown1) reported from Merton, England

    @bt_uk is your customer service line down? Calling the number and it says the help desk is closed

  • janthea46 Janthea46 (@janthea46) reported from Kingston upon Thames, England

    @bt_uk BT Wi-Fi in my area seems to be down 😱😱

  • GoonerArmchair The at home gooner (@GoonerArmchair) reported from Epsom and Ewell District, England

    @didithitthespot @btsport @Arsenal I dunno mate and now I feel bad

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    @bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February

  • SMarxx4 Sandro Rosa (@SMarxx4) reported from Epsom and Ewell District, England

    @bt_uk You definitely need to sort out you customer service. It’s been a shame. Keeping saying you’re extremely busy at moment.If you’re busy get more people to answer the calls.I’m really sure I won’t get that on sales team. Philip Jensen do something

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?

  • nowak_matt Matt Nowak (@nowak_matt) reported from Spelthorne District, England

    @bt_uk Thanks. I’ve already tried that and it says I need to speak to an advisor as I wish to cancel my package

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk

  • profmyster21 Abbi (@profmyster21) reported from London, England

    @bt_uk Is the wifi down in SE6???

  • jamesvalero1977 James Valero (@jamesvalero1977) reported from Kingston upon Thames, England

    @bt_uk @btsport Having issues with the UCL Champions League coverage on the BT sport app. LP103 error saying I have too many live streams running. I’m not currently streaming anything else??

  • Veronique7 veronique enright☀️ (@Veronique7) reported from Esher, England

    @bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey

  • ken_coello KC (@ken_coello) reported from Leatherhead, England

    @bt_uk So does BT now stand for Bloody Terrible?

  • coolhati coolio (@coolhati) reported from Kingston upon Thames, England

    @bt_uk @UKDazza Please could you tell us why the Internet is down?

  • turvey84 Kevin84 (@turvey84) reported from Crawley, England

    @lorrainemking I quit @bt_uk for similar reasons a couple of years ago. It’s never what it says on the tin.

  • coolhati coolio (@coolhati) reported from Kingston upon Thames, England

    @bt_uk we have lost our Internet connection hour a go. We need help Our phone data slowed down we can not contact anyone. Please helppplll

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.

  • NicoSCMP Nick Atkin (@NicoSCMP) reported from London, England

    Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑

  • ken_coello KC (@ken_coello) reported from Leatherhead, England

    @bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • PrentonTommy Tommy H 🦁🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 #DefundTheBBC (@PrentonTommy) reported

    Just **** off with these female commentators or install a "no commentary" button 🤬 @lucyjward_ #CheEve @btsport

  • EvertonJimbob Everton Jim (@EvertonJimbob) reported

    @btsport is this a joke? Poor Chelsea??? Everton look like they are starting with the kit man upfront along side Bill Kenwright as a false number 9.

  • Nickolaws Nick (@Nickolaws) reported

    Honestly, don’t know what is worst on @btsport, the Aussie Ashes commentary or these two wanking each other off over Liverpool. Stick to the rugby, lads!

  • andytoon30 andrew anthoney ⚫️⚪️ (@andytoon30) reported

    @btsport Steve mcmanaman really is the worst co commentator there is and you pick him for this game at anfield. The whole commentary team is always very bias towards the big six teams. Amazon prime commentary far superior…. Ps not that I ever expected a win #nufc #livnew

  • swarming1905 Swarming1905 (@swarming1905) reported

    @bt_uk Broadband has been essentially non-functional for 24 hours now in the Ely/Mepal area with no "fix date" yet provided. Can you please provide an update? this really isn't acceptable, my family are working from home and need to be doing video calls, remote servers etc!

  • CliveSneddon Clive R Sneddon (@CliveSneddon) reported

    @bt_uk I signed in to my BT ID, finished what I wanted to do and looked for the Log out link. There wasn't one. I am permanently trapped in a blizzard of sales guff. Simply closing all my browser tabs leaves my logged in account open to hackers. Please fix this urgently.

  • gareth_swift Gareth Swift (@gareth_swift) reported

    @btsport Eddie Howe is not and never the right man for this new era. We needed dire, rubbish but results based football to stay up. The entertainment can start in a year or two after a rebuild

  • Ricks41702158 Ricks (@Ricks41702158) reported

    If Chelsea don't beat Everton at the bridge with Evertona reserve team Then they are **** and don't deserve to win the title @btsport

  • daveandwolves Dave Foster (@daveandwolves) reported

    @WolfSomerset @btsport They are crap

  • ghblake gareth blake (@ghblake) reported

    @bt_uk trying to get a hold of someone to help with an issue on the phone. How long is acceptable for a person to wait for an operator?