BT (British Telecom) outages and service status in West Horsley, England

Problems in the last 24 hours in West Horsley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Horsley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near West Horsley, England

The most recent BT (British Telecom) outage reports came from the following cities: Guildford, Tadworth, Addlestone, Crawley, Egham, Windlesham, Surbiton, Kingston upon Thames, Chertsey, Epsom, Woking, Morden, Leatherhead, Staines, and Cobham.

City	Problem Type	Report Time
Guildford	Internet	1 day ago
Tadworth	Phone	3 days ago
Addlestone	Internet	5 days ago
Crawley	Internet	8 days ago
Guildford	Internet	8 days ago
Guildford	Internet	9 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near West Horsley, England

Latest outage, problems and issue reports in West Horsley and nearby locations:

• 
  Amit Champaneri (@AmitChampaneri1) reported 10 seconds ago from Virginia Water, England

  @susan_smith2405 @bt_uk I am also a BT customer and have not experienced anything like this so it is disappointing to hear.

• 
  Fulham traveller R.I.P papa bouba diop (@stevenffc123) reported 2 minutes ago from Sendmarsh, England

  @btsport first time I have prescribed to your football. How do I cancel straight away. It was more man united Tv. Then man united tv is. Can’t justify paying for this

• 
  Sandro Rosa (@SMarxx4) reported 2 minutes ago from Epsom and Ewell District, England

  @bt_uk You definitely need to sort out you customer service. It’s been a shame. Keeping saying you’re extremely busy at moment.If you’re busy get more people to answer the calls.I’m really sure I won’t get that on sales team. Philip Jensen do something

• 
  Jessica Andrews (@Jess_L_Andrews) reported 9 minutes ago from Merton, England

  @bt_uk over 3 months of being a new customer and still no proper internet, was suppose to get a call back at 7pm today to try and sort once and for all but nothing, am now once again ringing you back, not good when we are all still suppose to be working from home!

• 
  Craig (@craig_mbu) reported 20 minutes ago from Crawley, England

  @YousufEmrani @btsport @btsportfootball They’re not bad but it’s another subscription lol I keep telling myself I’ll bin BT but I can’t do it 😭

• 
  barrie brown (@barriebrown1) reported 21 minutes ago from Merton, England

  @bt_uk is your customer service line down? Calling the number and it says the help desk is closed

• 
  Kieran Shew (@shoeburger) reported 23 minutes ago from Merton, England

  Spoke @btsport before lockdown to cancel. They forgot to do it, no record of my chat and expect £120 for the past 3 months. What a joke of a company! @bt_uk @BBCWatchdog

• 
  Gary White (@_gary_white_) reported 28 minutes ago from Merton, England

  Hi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.

• 
  Gracie (@SarahJGrace1) reported 28 minutes ago from Godalming, England

  @bt_uk is there a reason why your helpline is closed? I have not been able to resolve my issue online so tried to call a helpline that is open until 8pm but the message tells me the help desk is closed. I am paying money for a TV service which hasn’t worked since Friday.

• 
  Janthea46 (@janthea46) reported 30 minutes ago from Kingston upon Thames, England

  @bt_uk BT Wi-Fi in my area seems to be down 😱😱

• 
  George⚽️ (@gww1996) reported 31 minutes ago from Spelthorne District, England

  @btsportfootball I pay £37.50 currently .... fancy bringing my costs down @btsport @bt_uk 🤔😒

• 
  Allen_lovemymind (@EpsomMental) reported 32 minutes ago from Epsom and Ewell District, England

  @bt_uk Thank you Elaine. I am so peeved that I have waited 253 days and it took the OpenReach engineer no more than 1 and a half hours. I have got myself so stressed & mentally unwell over this situation!! And feel BT executive complaints team have not listened/heard my complaint

• 
  Milly Kenny-Ryder (@millykr) reported 32 minutes ago from Merton, England

  @bt_uk my elderly grandmother is struggling to contact you. No one replies to emails, picks up the phone or responds to her. She’s been told her contract is going up in price for no reason. It’s causing a lot of stress and I’m trying to help in any way I can... please assist.

• 
  paul barber (@paulbarber1977) reported 35 minutes ago from Spelthorne District, England

  @tommyhill33 @btsport @btsportmotogp I am EE mobile phone network and got it for £5 a month on 3 devices just down load the app to the tv and sign 👍👍👍👍 or use a laptop and usb to hdmi lead to the tv 👍👍👍 a

• 
  Dark-Knight-Bananaman42 (@DBananaman42) reported 35 minutes ago from Sunningdale, England

  @ChadSpeedfight2 @jerryzukowski @btsportmotogp @MotoGP @lorenzo99 @26_DaniPedrosa @Official_CS27 @ValeYellow46 @btsport Moro 2 and MotoGP bikes are totally different. Many move up only to be frustrated. Rossi is not hogging a ride. He deserves the place. He will finish 6 or 7 in the championship this year. His worst finish for years and years on the slowest factory bike in the paddock.

• 
  TomYoung (@young_tom88) reported 39 minutes ago from Guildford, England

  @bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣

• 
  Jessica Andrews (@Jess_L_Andrews) reported 41 minutes ago from Merton, England

  @bt_uk Bad start to being a new customer, engineer was booked to come yesterday to set up our new broadband, never showed, called this morning and was told it was too dark for him to complete what he needed to do outside, now get told the next available date is 7th April

• 
  Jo Clennell (@Geords) reported 43 minutes ago from Merton, England

  Been in our flat for 2months and we have only had 9 days of working internet with @bt_uk but have been paying full whack for a terrible service. Apparently we have a LOS this time. More days away from work to wait on engineers #BT #internet #poorservice

• 
  KC (@ken_coello) reported 44 minutes ago from Leatherhead, England

  @bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier

• 
  Alex Munro (@ADMunro) reported 49 minutes ago from Esher, England

  @btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  George Somerville (@geosomerville) reported 2 minutes ago

  Dear @bt_uk - for 6 weeks I have had a wholly unreliable WiFi signal. So far I have had 2 engineers to the house & 2 to the outside set up. I am using the chat function again to speak with one of your colleagues for what is now the 8th or 9th time. There is no consistency, I have to relay the problem each time & each time they have another trick to try. I am getting nowhere with fixing the problem & just going around in circles. Please can I speak to someone who can help!!!!! PLEASE!

• 
  Chris (Christina) (@GalanthusA) reported 7 minutes ago

  @scubashark45 @bt_uk Unless you are happy to be without access to emails for hours (like today) I wouldn't recommend the switch. BT used to be good and worth paying extra for but not now. Been trouble since their EE merger and the fibre roll out.

• 
  Mark Haynes (@IQuitMuskspace) reported 8 minutes ago

  .@bt_uk thanks for the great service. Almost two months on, still no fibre connection and now you have cancelled my contract right in the middle of our daughter's GCSE exams revision. Well done everybody.

• 
  Simboman 🇬🇧 🇺🇦 (@simboman) reported 12 minutes ago

  @me_not_animal @bt_uk I've had problems with my 90 year old mum's BT transfer to digital voice. I've been in contact with the technical team who arranged a call back that never happened. When I got back in touch after they didn't call back they denied promising to call back. BT lie to customers.

• 
  Berni (@BikerBerni) reported 16 minutes ago

  @bt_uk Yet again BT email not working.

• 
  nicolas mcmillan (@herbie963) reported 16 minutes ago

  @bt_uk Online service recovery is a joke, get a senior UK manager to pm me please

• 
  TINA MOORE (@Sassytrip88) reported 19 minutes ago

  @Catheehello @bt_uk Same very annoying problem and really slow internet that keeps cutting out So much for quicker connection

• 
  Alice (@alpinefaery) reported 20 minutes ago

  @bt_uk I have access now, thank you to the nice BT man for helping me! 🙏🏻 And sorry again for losing credit and cutting the poor man off :( I felt so bad!

• 
  🏴󠁧󠁢󠁥󠁮󠁧󠁿 james buxton 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@buxton081) reported 24 minutes ago

  @bt_uk I’m having an issue retrieving my emails is there something wrong on your end?

• 
  Mark Haynes (@IQuitMuskspace) reported 29 minutes ago

  @bt_uk Sorry but you really don't give a sh*t. You fekk up at every contact. Hopeless 'guides', rude, dismissive, unwilling to take ownership, never advise calls are recorded on call backs and now trying to charge me for a temporary fix!!! PATHETIC.