BT (British Telecom) Outage Report in West Horsley, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in West Horsley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Horsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near West Horsley, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: Reigate, London, Crawley, Epsom, Chertsey, Haslemere, Lightwater, Woking, Walton-on-Thames, Sutton, Godalming, Tadworth, Guildford, Thames Ditton and Leatherhead.
| City | Problem Type | Report Time |
|---|---|---|
 Reigate |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| Crawley |
Internet | |
| London |
Community Discussion
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BT (British Telecom) Issues Reports Near West Horsley, England
Latest outage, problems and issue reports in West Horsley and nearby locations:
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk Totally agree , how about customer service first , waited over a week for an outsourced engineer to come who then cancelled, and rearranged my appointment for 3 weeks later. In 4G blackspot , trying to work from home with no connection. Do you have at shirt for this.?
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!
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Jessica Andrews
(@Jess_L_Andrews) reported
from
Merton, England
@bt_uk Bad start to being a new customer, engineer was booked to come yesterday to set up our new broadband, never showed, called this morning and was told it was too dark for him to complete what he needed to do outside, now get told the next available date is 7th April
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Milly Kenny-Ryder
(@millykr) reported
from
Merton, England
@bt_uk my elderly grandmother is struggling to contact you. No one replies to emails, picks up the phone or responds to her. She’s been told her contract is going up in price for no reason. It’s causing a lot of stress and I’m trying to help in any way I can... please assist.
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Steven Chapman
(@DrStevenChapman) reported
from
Kingston upon Thames, England
@bt_uk So we need to re book our order and wait for openreach to turn off the old line. The issues are 1 BT did not tell us there was a problem 2 We have to re order ourselves and 3 we are still paying direct debits - even though there is no service. I realise we will get a refund
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk where do I start with how terrible your service is , let me start with being passed from one person to another on a call then put indefinitely on hold , next contract switching to a provider with manners .
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JIGGYJAMMER
(@JIGGYJAMMER) reported
from
Epsom and Ewell District, England
@daviddegea never looked bothered about missing at all!! Defo leaving #utd @btsport #EuropaLeagueFinal
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Lochlann
(@Lochlanndg) reported
from
London, England
@SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…
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Cllr Paul Kohler🔶SW19
(@PaulKohlerSW19) reported
from
Merton, England
@bt_uk I know no more than what I’ve told you. Cannot help thinking it would be quicker for you to forward my message to the relevant department than type a response asking me to go through further hoops…
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Jessica Andrews
(@Jess_L_Andrews) reported
from
Merton, England
@bt_uk will most likely have to go into the office during this time which is not ideal as we are all still meant to be staying home as much as possible, surely there is a way open reach can sent someone sooner as an emergency
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?
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KX
(@kiekyobadeo) reported
from
London, England
For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.
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Alan Vincent
(@Huskymannia) reported
from
London, England
@England @_DeclanRice @bt_uk Didn't realise he played, never heard his name at all
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Amit Champaneri
(@AmitChampaneri1) reported
from
Virginia Water, England
@btsport If Juve rejected the chance to sign him because of Kulusevski joining, it must go down as the biggest mistake since we let go of Henry!!! Or worse...
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Jessica Andrews
(@Jess_L_Andrews) reported
from
Merton, England
@bt_uk over 3 months of being a new customer and still no proper internet, was suppose to get a call back at 7pm today to try and sort once and for all but nothing, am now once again ringing you back, not good when we are all still suppose to be working from home!
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KX
(@kiekyobadeo) reported
from
London, England
IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.
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talie
(@TalieDelemere) reported
from
London, England
@bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk how about Customer service, left without broadband for over a month after engineer cancelled at the last minute, given next appointment in 3.5 weeks. In 4G blackspot , can’t even use phone as hotspot. Less jumping on bandwagons, more in service.
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk No , been on the phone with a BT staff, told not much they can do , I have to wait for a rescheduled appointment in 3.5 weeks time ( that can’t be 100% guaranteed) , BT have broken the customer contract, not I. you work in telecommunications deal with this first .
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GunnersAssemble
(@RednWhiteJames) reported
from
Epsom and Ewell District, England
@bt_uk I am livid. Absolutely Livid with your service right now
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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James Mariner
(@MarinerIndy) reported
from
Camberwell, England
Just had the misfortune to catch a few minutes of 'The Football's On' on @btsport . Never again. Like giving weekly airtime to your mate in the pub who think he knows his football, but just doesn't get it. Reactive dross.
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JW 🇬🇧
(@littlemissj74) reported
Thanks to @bt_uk Digital Voice, if there is a power cut here due to #StormEunice I have no way of contacting anybody in an emergency. Yes I have a mobile phone BUT THE SIGNAL IS NON EXISTENT so yeah thanks for that BT 😡
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Alan Dalziel
(@Alan_Da) reported
Is there currently an outage on @bt_uk broadband services in the west of Scotland?
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Sol
(@lostplan) reported
After haranguing me for weeks with constant email reminders, SMS every day, and multiple robocalls @bt_uk/@OpenreachHelp had to cancel my internet install today 🤦
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tracy
(@tracyw227) reported
@bt_uk HAVE SENT DM AGAIN!!! Ongoing issue from November 2021 with 4 engineers coming to ‘fix’it…. What’s that joke again how many by engineers to change a lightbulb??’ Will expect call tomorrow and engineer no 5 pronto!
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paul ingamells
(@ingl) reported
@bt_uk You have been out 4 times and as we are end of line we are told it will always do it , last time we had Mr miserable who said nothing could be done to help
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Pat
(@CwiPoster) reported
@BTCare how's the service in paisley? I don't have my landline number and cannot check
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▼▼▼▼▼▼▼
(@MadonnaEffect) reported
@bt_uk can you please stop sending my mother final reminder threatening emails? She died two months ago and I’ve already informed your bereavement service weeks ago. Really don’t need this.
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Emily Penver
(@EmilyPenver) reported
@bt_uk any way I can actually get an issue fixed? Been having problems for months and months and every chat I’ve been on has been utterly useless.
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Daniel VTW
(@danvstheworld) reported
from
Keswick, England
@bt_uk I've tried speaking to two people on the chat now as I can never get through on the phone. Both have said there's no record of me closing the account so I'm being charged an insane termination fee AND my old housemates had to pay to be reconnected.