BT (British Telecom) Outage Report in West Horsley, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in West Horsley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Horsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (7%)
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TV (1%)
Live Outage Map Near West Horsley, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: Crawley, London, Sutton, Dorking, Guildford, Chertsey, Godalming, Kingston upon Thames, Woking, Banstead, Ashtead, Leatherhead, Thames Ditton, Epsom and Hampton.
| City | Problem Type | Report Time |
|---|---|---|
 Crawley |
Internet | |
| London |
||
| London |
Internet | |
| London |
Wi-fi | |
| London |
Phone | |
| London |
Total Blackout |
Community Discussion
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BT (British Telecom) Issues Reports Near West Horsley, England
Latest outage, problems and issue reports in West Horsley and nearby locations:
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Vince McGonagle
(@vincemcgonagle) reported
from
Crawley, England
@bt_uk 1 hr trying to get hold of your customer service, absolute joke and still waiting
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Michael Kirkham
(@MikeKirkham) reported
from
London, England
@bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.
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Chris France
(@Chris_Francey) reported
from
Crawley, England
Hi @bt_uk, after spending an hour and half on the phone this morning to try and fix my broadband issue, on the 3rd attempt. I was promised a callback within 20 minutes with an update/resolution, it’s now been over 3 hours. I don’t want to #twittershame you, just want this fixed.
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Andrew Mussenden
(@A_Mussenden) reported
from
Chertsey, England
@giantdaz @powndland @karlhenry08 @btsport @SkyNews @SkyFootball @premierleague This could get complicated but im sure illegal occupation of lands is where this whole issue started. Imperialism. Slavery etc.Very much their agenda. Incidentally I am not speaking for BLM.
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Shermin A Ali
(@SherminAaliYoga) reported
from
Merton, England
@bt_uk is there an issue in the SW20 area? Broadband not being picked up on our laptops since yesterday so unable to work! Mobiles ok but can’t work on my mobile!
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DDemps.
(@DanDempsey93) reported
from
London, England
@bt_uk internet down in se6?
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TomYoung
(@young_tom88) reported
from
Guildford, England
@bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣
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Niall Thorpe
(@niallthorpe08) reported
from
London, England
The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!
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Miss Carli Jay
(@MissCarliJay) reported
from
West Molesey, England
@bt_uk @bt_uk that is not helpful at all, it’s not recognising my home phone number from you!! Can you just tell me if I#beaodband is down in KT postcode at all??? 😤😤😤😤😤
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Cas 🇯🇲
(@CasanovaThePlug) reported
from
London, England
Oi @btsport sort out this **** service ASAP
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Deano
(@Deano2301) reported
from
London, England
@btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?
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Amit Champaneri
(@AmitChampaneri1) reported
from
Virginia Water, England
@susan_smith2405 @bt_uk I am also a BT customer and have not experienced anything like this so it is disappointing to hear.
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Gracie
(@SarahJGrace1) reported
from
Godalming, England
@bt_uk is there a reason why your helpline is closed? I have not been able to resolve my issue online so tried to call a helpline that is open until 8pm but the message tells me the help desk is closed. I am paying money for a TV service which hasn’t worked since Friday.
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Gayle
(@GByford75) reported
from
Merton, England
@bt_uk hi, i have noticed that the line between my house and the telegraph pole in the street has come off and my line has been tied around the pole. Who can help with this? Thanks
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DDemps.
(@DanDempsey93) reported
from
London, England
@bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down
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Gavin McLelland
(@gmac7000) reported
from
Merton, England
@bt_uk - internet down in SM4. Any update on the problem?
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Lord Mess
(@stevemessenbird) reported
from
Normandy, England
I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports
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Gary White
(@_gary_white_) reported
from
Merton, England
Hi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.
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Christopher Lee
(@chucklelee) reported
from
Crawley, England
@BTCare OK I give up....... How do I cancel BT Sport?
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Ollie Geale
(@OllieGeale) reported
from
London, England
@themikedoug @btsport @AFL Brilliant! Sorry I missed this mate. Let me know how I can help!!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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VirginiaHeath 🌸
(@VirginiaHeath_) reported
@bt_uk Your Fault's Team have supposedly dealt with this twice- booked 2 engineers, neither of which turned up. I asked to escalate it, and was told that cannot happen till the 3rd non-attendance, which says a great deal about BT's aftercare service to its customers!
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Amrik
(@amrik828) reported
@BTCare mobile network not working in sl3 area , no info on website
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Liz Arkwright
(@LizArkwright) reported
@btbusinesscare how many times do we have to report a problem with our broadband? We were promised this additional dongle would mean you would know about a problem but it still isn’t fixed wish we had never swapped
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Bill Acres
(@billacres2) reported
@ChrisWoodsSays @ProfEdSweeney @bt_uk I found the CEO approach fruitful too. Although physics could not be overcome. Infrastructure is still poor and service patchy. It’s holding back “Global Britain”!
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Lewis Wallace
(@LWallace845) reported
@bt_uk you are the worst company ever we've wasted our whole day waiting for your engineer to come and set up our broadband and now after calling twice you tell us our appointment has been moved to March even tho the email was CONFIRMED for today?
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Kim Marie Lennon
(@Kimmlennon) reported
@Matthew_Wright @virginmedia Change to @bt_uk. Never any problems.
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Tom Allen-Stevens
(@tomallenstevens) reported
Having promised (and failed) to come & connect us last week, & allowed our broadband & phone line to be switched off as a result @bt_uk have failed to honour today's new app't time. TBH I was expecting poor service cos that's the industry standard, tho didn't think I'd be cut off
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Jennifer
(@JenDow) reported
@bt_uk we are a business premises still waiting on a visit today to fix our internet. Are they still coming?
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Stuart Cowper
(@StuartCowper) reported
Impressed with @EE support last night & text based line check with @bt_uk which saw an @OpenreachHelp engineer here first thing to fix a line issue. Less impressed the fault is a result of neighbours ignoring a cable marker, digging it out, and then cutting said cable!
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Rachel
(@westcountrybird) reported
@bt_uk @bt_uk Your colleague Emmett has all the details, Sharon. I’m incredibly disheartened & disappointed with the service that we have received. The engineer is apparently stating that they came to the house at 0930. I can assure you they didn’t.