BT (British Telecom) outages and service status in West Horsley, England

Problems in the last 24 hours in West Horsley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Horsley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near West Horsley, England

The most recent BT (British Telecom) outage reports came from the following cities: Crawley, Chessington, Walton-on-Thames, Epsom, Ascot, Woking, Guildford, Godalming, Ashtead, Tadworth, Addlestone, Egham, Windlesham, Surbiton, and Kingston upon Thames.

City	Problem Type	Report Time
Crawley	Internet	3 days ago
Chessington	Internet	3 days ago
Walton-on-Thames	Internet	10 days ago
Epsom	Total Blackout	15 days ago
Ascot	Phone	16 days ago
Woking	Internet	17 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near West Horsley, England

Latest outage, problems and issue reports in West Horsley and nearby locations:

• 
  Kieran Shew (@shoeburger) reported 5 minutes ago from Merton, England

  Spoke @btsport before lockdown to cancel. They forgot to do it, no record of my chat and expect £120 for the past 3 months. What a joke of a company! @bt_uk @BBCWatchdog

• 
  Martin Bamford (@martinbamford) reported 6 minutes ago from Cranleigh, England

  I’m completely stuck. @btbusinesscare can’t even accept my report of a line fault because I’m not named on the account. Both people who are named are out of contact for the foreseeable. Have come home to use Internet here for a bit, but not having it at work is a serious problem.

• 
  Allen_lovemymind (@EpsomMental) reported 6 minutes ago from Epsom and Ewell District, England

  @bt_uk Thank you Elaine. I am so peeved that I have waited 253 days and it took the OpenReach engineer no more than 1 and a half hours. I have got myself so stressed & mentally unwell over this situation!! And feel BT executive complaints team have not listened/heard my complaint

• 
  Craig (@craig_mbu) reported 6 minutes ago from Crawley, England

  @YousufEmrani @btsport @btsportfootball They’re not bad but it’s another subscription lol I keep telling myself I’ll bin BT but I can’t do it 😭

• 
  Andrew Mussenden (@A_Mussenden) reported 8 minutes ago from Chertsey, England

  @giantdaz @powndland @karlhenry08 @btsport @SkyNews @SkyFootball @premierleague This could get complicated but im sure illegal occupation of lands is where this whole issue started. Imperialism. Slavery etc.Very much their agenda. Incidentally I am not speaking for BLM.

• 
  JorG (@spanishgeo) reported 14 minutes ago from Merton, England

  @SportOnTheBox @btsport @bt_uk @NHSuk Such a joke! They don’t let you suspend your subscription while there is no live sports. And they don’t let you cancel your subscription online. They make you call them, when they have “VERY busy lines”.

• 
  barrie brown (@barriebrown1) reported 22 minutes ago from Merton, England

  @bt_uk is your customer service line down? Calling the number and it says the help desk is closed

• 
  JorG (@spanishgeo) reported 23 minutes ago from Merton, England

  @haggerzz @bt_uk @btsport I’m seriously annoyed with #btsport They won’t allow suspension of payments while NO SPORTS are going on. And they don’t make it any easy to cancel the subscription online. This is #abusive behaviour. I’ll call and once cancelled, i’m not returning to them!

• 
  Nat 💕 (@Silcox777) reported 33 minutes ago from Worcester Park, England

  @bt_uk getting very irritated with your constant chasers about me returning my BT TV kit, I sent it back weeks ago. Check your postal tracking service. If you think you are going to charge me for not returning it then you are mistaken.

• 
  Allen_lovemymind (@EpsomMental) reported 34 minutes ago from Epsom and Ewell District, England

  @emerald1910 @bt_uk @Ofcom I feel the same on & off I have been a loyal BT customer since the 90's when I lived with my parents and have paid them a lot of money for their services. Hey, ho, you live and learn don't know if I have it in me to challenge their derisory and laughable offer of £0.39 per day.

• 
  Ali Abedi (@sahabedi) reported 36 minutes ago from Merton, England

  @SkySports @BBCSport @btsport until you stop interviewing celebrities outside etc, ppl won’t take #COVIDー19 seriously. Your interviews shud b via Skype etc. Pls use the tech. Ppl think if a footballer can talk from outside on TV, then it’s not so bad. But it is, is horrendous.

• 
  Christopher Lee (@chucklelee) reported 37 minutes ago from Crawley, England

  @BTCare OK I give up....... How do I cancel BT Sport?

• 
  Chris (@MrChris62) reported 40 minutes ago from Guildford, England

  @bt_uk Hi. Had a problem with the internet a while back. You thought it was the hub so you sent us a new one but turned out to be an incorrectly wired junction box. So now got a brand new hub lying around. Aren’t you going to send a bag so I can send it back?

• 
  victor martinez (@CoreblimeyVic) reported 41 minutes ago from Esher, England

  @bt_uk how about Customer service, left without broadband for over a month after engineer cancelled at the last minute, given next appointment in 3.5 weeks. In 4G blackspot , can’t even use phone as hotspot. Less jumping on bandwagons, more in service.

• 
  The at home gooner (@GoonerArmchair) reported 42 minutes ago from Epsom and Ewell District, England

  @didithitthespot @btsport @Arsenal I dunno mate and now I feel bad

• 
  GenerallyMac (@GenerallyMac) reported 45 minutes ago from Gomshall, England

  @BTCare fairly ironic that I can’t report your broadband service faults over the phone because the survive is unavailable. #btfail #btdontcare #btbroadbandisuseless

• 
  Kevin84 (@turvey84) reported 47 minutes ago from Crawley, England

  @lorrainemking I quit @bt_uk for similar reasons a couple of years ago. It’s never what it says on the tin.

• 
  Gavin McLelland (@gmac7000) reported 49 minutes ago from Merton, England

  @bt_uk - internet down in SM4. Any update on the problem?

• 
  RAdams (@RAAdams96) reported 49 minutes ago from Epsom and Ewell District, England

  @btsport @SpeedwayGP What a Crock of Shit the #SpeedwayOfNations is.... Ref a complete 🔔🔚 15 minutes to complete 1 bloody race. Absolute Joke

• 
  victor martinez (@CoreblimeyVic) reported 51 minutes ago from Esher, England

  @bt_uk where do I start with how terrible your service is , let me start with being passed from one person to another on a call then put indefinitely on hold , next contract switching to a provider with manners .

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  M.C. (@MCarvill180) reported 2 minutes ago

  @bt_uk absolutely ridiculous service. My extender wouldn't connect, customer service replaced it with another identical extender, wouldn't connect, customer service then said they were completely wrong extenders and they would send proper extender, guess what ..

• 
  pete replica (@petereplica) reported 3 minutes ago

  @bt_uk Cut off my phone and net 1 week ago, instead of an upgrade. Got net back this week. Now I don't have a phone no. I can get no response from BT now. Customer of 50 years. Treated like filth. B'band speed 1/2 what is promised. Really appalling treatment.

• 
  Craig Goddard (@ChemTeachCGO) reported 4 minutes ago

  @bt_uk It seems that since it moved to HBO Max, this is no longer the case & is now baked into my contract alongside broadband. I don't recall at any time being asked about this & I have always understood it to be a rolling commitment. Please explain this situation and how I can cancel.

• 
  Aaron Law (@AaronLaw92) reported 4 minutes ago

  @bt_uk It's never worked since signing up, I was told my account was being deleted so it could be recreated

• 
  Chiara (@Mhairiang26) reported 5 minutes ago

  @JimSpenceDundee @bt_uk BY basically bullied me to move my mobile to EE - customer service zero

• 
  Restore Britain Moray (@theFMofficer) reported 5 minutes ago

  @bt_uk Hi BT. I'm eligible for BT Home Essentials, but I'm not a BT or EE customer. I need to apply online as I can't use the phone due to a disability. I can't find an online application for new customers. Could you point me in the right direction? Thanks. @Ofcom

• 
  Global_Mongrel (@Global_Mongrel) reported 6 minutes ago

  Why do some companies make it really difficult to contact and notify of an issue that will help their employees avoid fines or worse points on their licence? Especially @bt_uk. Not going to post the pictures publicly as don't want the crap that comes with driving issues.

• 
  Daniel Factor (@DanielFactor79) reported 8 minutes ago

  WHY IS MY INTERNET SO SLOW YOU ******* **** EATING *****? @bt_uk

• 
  Paul Beeson (@peeceebee23) reported 10 minutes ago

  @bt_uk Hi, our internet keeps dropping out with message saying connected without internet. Usually only lasts a minute or two. Being happening fairly regularly last few days. Any help pls.

• 
  Alexander Seale (@AlexSeale) reported 16 minutes ago

  @bt_uk Internet has been down all day. This is terrible. Please help!