BT (British Telecom) Outage Report in West Horsley, Surrey, England
No problems detected
If you are having issues, please submit a report below.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in West Horsley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Horsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (15%)
-
Total Blackout (6%)
-
Phone (6%)
-
E-mail (6%)
-
TV (1%)
Live Outage Map Near West Horsley, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Kingston upon Thames, Crawley, Guildford, Woking, Banstead, Ashtead, Leatherhead, Thames Ditton, Epsom, Godalming, Hampton, Sutton, Reigate and Chertsey.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Kingston upon Thames |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near West Horsley, England
Latest outage, problems and issue reports in West Horsley and nearby locations:
-
coolio
(@coolhati) reported
from
Kingston upon Thames, England
@bt_uk @UKDazza Please could you tell us why the Internet is down?
-
victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk where do I start with how terrible your service is , let me start with being passed from one person to another on a call then put indefinitely on hold , next contract switching to a provider with manners .
-
The at home gooner
(@GoonerArmchair) reported
from
Epsom and Ewell District, England
@didithitthespot @btsport @Arsenal I dunno mate and now I feel bad
-
Kevin84
(@turvey84) reported
from
Crawley, England
@lorrainemking I quit @bt_uk for similar reasons a couple of years ago. It’s never what it says on the tin.
-
MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?
-
Nick Atkin
(@NicoSCMP) reported
from
London, England
Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑
-
Lanny
(@_LannyWalker) reported
from
London, England
@bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February
-
Lochlann
(@Lochlanndg) reported
from
London, England
@SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…
-
Alex Munro
(@ADMunro) reported
from
Esher, England
@btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane
-
James Valero
(@jamesvalero1977) reported
from
Kingston upon Thames, England
@bt_uk @btsport Having issues with the UCL Champions League coverage on the BT sport app. LP103 error saying I have too many live streams running. I’m not currently streaming anything else??
-
talie
(@TalieDelemere) reported
from
London, England
@bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that
-
Lanny
(@_LannyWalker) reported
from
London, England
Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk
-
KC
(@ken_coello) reported
from
Leatherhead, England
@bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier
-
coolio
(@coolhati) reported
from
Kingston upon Thames, England
@bt_uk we have lost our Internet connection hour a go. We need help Our phone data slowed down we can not contact anyone. Please helppplll
-
MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.
-
Matt Nowak
(@nowak_matt) reported
from
Spelthorne District, England
@bt_uk Thanks. I’ve already tried that and it says I need to speak to an advisor as I wish to cancel my package
-
barrie brown
(@barriebrown1) reported
from
Merton, England
@bt_uk is your customer service line down? Calling the number and it says the help desk is closed
-
Abbi
(@profmyster21) reported
from
London, England
@bt_uk Is the wifi down in SE6???
-
Chris Elson
(@ChrisElson11) reported
from
Guildford, England
@btsport seriously Steve mcmanaman? Is he well in the head? His biased commentary tonight is sickening. How he thinks the Stirling challenge wasn’t a booking I’ll never know. Call your set Liverpool? You like blue so much should be @Everton
-
Janthea46
(@janthea46) reported
from
Kingston upon Thames, England
@bt_uk BT Wi-Fi in my area seems to be down 😱😱
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Chris Cameron
(@Cjtoon89) reported
@Devon_Magpie @bt_uk Same, going up £15.40 per month mid contract - absolute joke - inflation + profit increase. Never understood why it's not regulated against to increase during a contract.
-
Emma Louise
(@scallyjosh) reported
@bt_uk just called to discuss renewing my BT broadband contract and instead come away cancelling as they won’t offer a loyal existing customer the same deals as new customer. Can anyone recommend a Broadband provider 😬
-
Cornish Blue
(@1cornishblue) reported
@bloomooner And we are expected to listen to ***** like that on @btsport It’s why football punditry is so bad. All have their own agenda
-
Lalit Nainawat
(@LalitNainawat2) reported
@bt_uk this has been very frustrating as everyone is going through difficult times and nobody told me at the time of buying that there is a discount and it’ll end in 5 months and that my total bill is £54.99. I can’t pay this and I’ve not received any comms for it. Need help
-
Dr Nick P Rousseau
(@NickRousseau1) reported
@bt_uk has installed fibre broadband and the service is extremely poor. We had a full week with absolutely no internet as they had not sent a router. The router is now installed and the only room that get decent signal is the one with the router. Dont use BT!
-
Ben Coleman
(@BenCodeGeek) reported
Ordered upgraded full fibre broadband back in December, a ******* epic saga ensues of course. The latest being told by @bt_uk they can't can fix their cable duct running to my house until APRIL. Five months to carry out a simple upgrade
-
Christine Jones
(@ChristineEvans7) reported
@bt_uk Absolutely, shocking service. Been told now that I have to wait another 48 hours to have my problem resolved but it’s too late. I’m off to another provider…
-
LossieSeadog
(@LossieSeadog) reported
Hey @bt_uk! I’ve been ghosted twice by engineers in two days after reporting poor connectivity on the 18th. Now the UNBREAKABLE Fibre 900 has been disconnected and won’t be looked until at least Tuesday. Since moving to Fibre 900 it has been non-stop problems. Shameful.
-
VJRB
(@Weerthepeople) reported
@NaomiMcburney @virginmedia Everything about the Virgin media experience is terrible. Try @bt_uk
-
Daniel
(@TheSKYNDicate) reported
@bt_uk TalkTalk are still billing me for my old service because apparently according to them you didn't contact them to take over my line... Can this be looked into?