BT (British Telecom)

BT (British Telecom) Outage Report in West Horsley, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in West Horsley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Horsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in West Horsley, Surrey, England 11/30/2025 15:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near West Horsley, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Crawley, Staines, Guildford, Cranleigh, Woking, Byfleet, Kingston upon Thames, Sutton, Epsom, Worcester Park, Hampton, Walton-on-Thames, Tadworth and Godalming.

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City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout

Community Discussion

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BT (British Telecom) Issues Reports Near West Horsley, England

Latest outage, problems and issue reports in West Horsley and nearby locations:

  • Sunshine_Keegan Dawn (@Sunshine_Keegan) reported from Crawley, England

    @btsport is it me or is Glenn Hoddle a bad loser 😂😂🙄 #sourgrapes #unlucky

  • RAAdams96 RAdams (@RAAdams96) reported from Epsom and Ewell District, England

    @SpeedwayGP @btsport @nigelpearson @Kelvin_Tatum FFS.... DO NOT and I repeat DO NOT have a GP on this track. Crap track. #SpeedwayOfNations

  • joemjeffrey Joe (@joemjeffrey) reported from London, England

    .@bt_uk Your customer service is the worst. My elderly parents received a visit from @WeAreOpenreach yesterday to fix their landline, were assured it was fixed and it's not. Furthermore your directors do not even respond to emails. My father needs access to a line now, not Weds.

  • Skiddles1985 Iain (@Skiddles1985) reported from Crawley, England

    @natalie_17 @chrisjfrev @RichJLaverty @SheKicksdotnet @btsport @BarclaysFAWSL Competitions. Whilst this weekend is not an official blackout weekend, the EFL TV deal will probably still include a 3pm blackout, hence you don’t see EFL games televised on Saturdays at 3pm in international breaks. (Best guess)

  • DBananaman42 Dark-Knight-Bananaman42 (@DBananaman42) reported from Sunningdale, England

    @ChadSpeedfight2 @jerryzukowski @btsportmotogp @MotoGP @lorenzo99 @26_DaniPedrosa @Official_CS27 @ValeYellow46 @btsport Moro 2 and MotoGP bikes are totally different. Many move up only to be frustrated. Rossi is not hogging a ride. He deserves the place. He will finish 6 or 7 in the championship this year. His worst finish for years and years on the slowest factory bike in the paddock.

  • gww1996 George⚽️ (@gww1996) reported from Spelthorne District, England

    @btsportfootball I pay £37.50 currently .... fancy bringing my costs down @btsport @bt_uk 🤔😒

  • Kev_McLoughlin Kevin McLoughlin (@Kev_McLoughlin) reported from West Molesey, England

    I move house and seemingly return to dial-up. @virginmedia guy was a man looking for a problem and probably saw a solution getting in the way of an easy day. @bt_uk say 2 weeks to £50 activation even though cables already in and I’m self-installing and it’s only 3-7mb !!!! 😠

  • c2chiropractic c2chiropractic (@c2chiropractic) reported from Merton, England

    @bt_uk you’re the worst! Over 6 months to instal a line and then without warning you cancel the line as you didn’t set up the DD properly. 🤬

  • 28Zizou Sab (@28Zizou) reported from Merton, England

    @virginmedia Doesn't help answer my question. The virgin media app restricts a user to just the channels. Whereas on the @btsport app the user can stream all games and switch between the matches.

  • carlozoccali Carlo Zoccali (@carlozoccali) reported from Woking, England

    @bt_uk Yes but looks like I won’t have service till next Friday at the earliest which is not ideal then still have to wait for fibre to become available not quite the upgrade I was hoping for when switched from sky

  • eventsbykitch Michael Kitchener (@eventsbykitch) reported from London, England

    @btsport customer service is the WORST on the planet #CustomerService #cancelled

  • RAAdams96 RAdams (@RAAdams96) reported from Epsom and Ewell District, England

    @btsport @SpeedwayGP What a Crock of Shit the #SpeedwayOfNations is.... Ref a complete 🔔🔚 15 minutes to complete 1 bloody race. Absolute Joke

  • gooner1980luke 𝐀𝐅𝐂 𝐋𝐔𝐊𝐄 (@gooner1980luke) reported from Spelthorne District, England

    @RobbieSavage8 commentating on @btsport at Rochdale v Newcastle and the crowd singing... “Roooobbie Savage is ******, Is a ******!!!” “Sheep sheep sheep *******!!!” “You’re shit scared of Shearer, Shit scared of Sheeeearer!!!”. 🤣🤣🤣

  • AutyWarriorMum Maria Cook 🌈✈️🎭 (@AutyWarriorMum) reported from Crawley, England

    Oh the irony @bt_uk .....When you see a friend on another social media platform say they’ve been hanging on the phone for 75 mins to you to try and speak to someone about a recent installation issue.... SEVENTY FIVE minutes.....!! They’re not on Twitter, but they need assistance!

  • BanquetRecords Banquet Records (@BanquetRecords) reported from Kingston upon Thames, England

    it seems anyone with @bt_uk as an internet provider can’t access our site at the moment. unfortunately, we’re with BT too, so please be patient as we too can’t get onto the server until the problem is fixed. brb

  • martinbamford Martin Bamford (@martinbamford) reported from Cranleigh, England

    And once again, @btbusinesscare won’t talk to me as apparently I’m not named on the account! This despite my name being added last time we had a problem. Head. Desk. Bang.

  • craig_mbu Craig (@craig_mbu) reported from Crawley, England

    @YousufEmrani @btsport @btsportfootball They’re not bad but it’s another subscription lol I keep telling myself I’ll bin BT but I can’t do it 😭

  • martinbamford Martin Bamford (@martinbamford) reported from Cranleigh, England

    I’m completely stuck. @btbusinesscare can’t even accept my report of a line fault because I’m not named on the account. Both people who are named are out of contact for the foreseeable. Have come home to use Internet here for a bit, but not having it at work is a serious problem.

  • BlackheathDogs Blackheath Dog Walkers (@BlackheathDogs) reported from London, England

    @bt_uk Lol, but not a great advert for BTs service. 😂😂😂😂😂😂😂😂 "BT, you'll get better service in Portugal"......

  • RAAdams96 RAdams (@RAAdams96) reported from Epsom and Ewell District, England

    @SpeedwayEuro Time to find a more reliable TV partner to showcase your events as @Eurosport seem to treat it with contempt as on more than one occasion they have cut in late and missed races. @SkySports or @btsport would be a better partner. #LetsMakeSpeedway

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • gilesshaxted Giles Shaxted (@gilesshaxted) reported

    @bt_uk So I have to purchase something extra in order to fix a problem created by a change in service from @bt_uk a change of service I was asked to opt out of if I didn't want. So I did opt out. Only to find you switched it anyway and my line wasn't working.

  • LewMarkham LEW off of @wresaround podcast (@LewMarkham) reported

    @bt_uk Ok no offence but your text service is acting like I have all day here. I’ve gotta work!

  • russy_1 russy-1 (@russy_1) reported

    @bt_uk have you considered that by 'upgrading' people to a digital service you will be cutting off many many people who if they have a power outage will be completely unable to contact anyone or even report it to @UKPowerNetworks or worse if unwell call 999???

  • antonwiltshire Anthony Wiltshire (@antonwiltshire) reported

    @bt_uk Come on 1mbps- we’ve asked time and time over to upgrade to better WiFi but how is this possible when you can’t do it- we pay for a service and 1mbps is not a service.

  • ChrisMcGrory3 Chris (@ChrisMcGrory3) reported

    @antonwiltshire @bt_uk This is why my whole family moved from @bt_uk service is disgusting, staff don’t care, customer service act like you’re stupid…. Make the move now bud

  • CremRecruitment Crem Recruitment (@CremRecruitment) reported

    🚨 Now we come to the award for The Worst Company in the World 🚨 And the winner for the 17th year in a row… @BTBusiness 🏆 @btbusinesscare 🏆 Congratulations for another year of complete and utter ineptitude 👏🏻👏🏻👏🏻 #Congratulations

  • gilesshaxted Giles Shaxted (@gilesshaxted) reported

    @bt_uk Or would you rather provide a back up generator or battery back up system for my rural property so I can make emergency calls when the power is out.

  • theopenbook2 TheOpenBookRichmond (@theopenbook2) reported

    @bt_uk Please call 020 8940 1802 in the next 2 hours. We have been assured by your 3rd Party contractor & our 3rd Party IT Engineer that the problem with our email can only be fixed by you. We have 2 hours of our business day left.

  • Hopkins_Alison Alison Hopkins (@Hopkins_Alison) reported

    @anton_georgiou @bt_uk WHAT? She ought to be on the priority list, with guaranteed fix time. :(

  • LewMarkham LEW off of @wresaround podcast (@LewMarkham) reported

    @bt_uk Hi guys my internet is down. Please help.