BT (British Telecom) outages and service status in West Horsley, England

Problems in the last 24 hours in West Horsley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Horsley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near West Horsley, England

The most recent BT (British Telecom) outage reports came from the following cities: Crawley, Chessington, Walton-on-Thames, Epsom, Ascot, Woking, Guildford, Godalming, Ashtead, Tadworth, Addlestone, Egham, Windlesham, Surbiton, and Kingston upon Thames.

City	Problem Type	Report Time
Crawley	Internet	5 days ago
Chessington	Internet	6 days ago
Walton-on-Thames	Internet	12 days ago
Epsom	Total Blackout	18 days ago
Ascot	Phone	19 days ago
Woking	Internet	20 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near West Horsley, England

Latest outage, problems and issue reports in West Horsley and nearby locations:

• 
  Vince McGonagle (@vincemcgonagle) reported 23 seconds ago from Crawley, England

  @bt_uk 1 hr trying to get hold of your customer service, absolute joke and still waiting

• 
  Craig (@craig_mbu) reported 1 minute ago from Crawley, England

  @YousufEmrani @btsport @btsportfootball They’re not bad but it’s another subscription lol I keep telling myself I’ll bin BT but I can’t do it 😭

• 
  Martin Bamford (@martinbamford) reported 10 minutes ago from Cranleigh, England

  @LAMTownsend @bt_uk I think the problem is with @OpenreachHelp rather than BT? I’m hearing that BT are sending out engineers to households but unable to do anything to restore the Internet when they arrive because there is a wider network issue. Strange that they’re unaware though.

• 
  victor martinez (@CoreblimeyVic) reported 14 minutes ago from Esher, England

  @bt_uk how about Customer service, left without broadband for over a month after engineer cancelled at the last minute, given next appointment in 3.5 weeks. In 4G blackspot , can’t even use phone as hotspot. Less jumping on bandwagons, more in service.

• 
  Allen_lovemymind (@EpsomMental) reported 19 minutes ago from Epsom and Ewell District, England

  @emerald1910 @bt_uk @Ofcom I feel the same on & off I have been a loyal BT customer since the 90's when I lived with my parents and have paid them a lot of money for their services. Hey, ho, you live and learn don't know if I have it in me to challenge their derisory and laughable offer of £0.39 per day.

• 
  Amit Champaneri (@AmitChampaneri1) reported 19 minutes ago from Virginia Water, England

  @susan_smith2405 @bt_uk I am also a BT customer and have not experienced anything like this so it is disappointing to hear.

• 
  Amit Champaneri (@AmitChampaneri1) reported 21 minutes ago from Virginia Water, England

  @btsport If Juve rejected the chance to sign him because of Kulusevski joining, it must go down as the biggest mistake since we let go of Henry!!! Or worse...

• 
  Dawn (@Sunshine_Keegan) reported 25 minutes ago from Crawley, England

  @btsport is it me or is Glenn Hoddle a bad loser 😂😂🙄 #sourgrapes #unlucky

• 
  coolio (@coolhati) reported 25 minutes ago from Kingston upon Thames, England

  @bt_uk @UKDazza Please could you tell us why the Internet is down?

• 
  Kevin McLoughlin (@Kev_McLoughlin) reported 31 minutes ago from West Molesey, England

  I move house and seemingly return to dial-up. @virginmedia guy was a man looking for a problem and probably saw a solution getting in the way of an easy day. @bt_uk say 2 weeks to £50 activation even though cables already in and I’m self-installing and it’s only 3-7mb !!!! 😠

• 
  Lord Mess (@stevemessenbird) reported 42 minutes ago from Normandy, England

  I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports

• 
  Alex Munro (@ADMunro) reported 46 minutes ago from Esher, England

  @btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane

• 
  barrie brown (@barriebrown1) reported 48 minutes ago from Merton, England

  @bt_uk is your customer service line down? Calling the number and it says the help desk is closed

• 
  Chris France (@Chris_Francey) reported 49 minutes ago from Crawley, England

  Hi @bt_uk, after spending an hour and half on the phone this morning to try and fix my broadband issue, on the 3rd attempt. I was promised a callback within 20 minutes with an update/resolution, it’s now been over 3 hours. I don’t want to #twittershame you, just want this fixed.

• 
  GurunG PankaJ (@Godavarian193) reported 50 minutes ago from Merton, England

  Tube strike. wife working WFH and @bt_uk outage. Brilliant 😡

• 
  Martin Bamford (@martinbamford) reported 51 minutes ago from Cranleigh, England

  I’m completely stuck. @btbusinesscare can’t even accept my report of a line fault because I’m not named on the account. Both people who are named are out of contact for the foreseeable. Have come home to use Internet here for a bit, but not having it at work is a serious problem.

• 
  Janthea46 (@janthea46) reported 52 minutes ago from Kingston upon Thames, England

  @bt_uk BT Wi-Fi in my area seems to be down 😱😱

• 
  Anne Ayres (@kingswoodranger) reported 54 minutes ago from Lower Kingswood, England

  @btsport @DavidGinola @DavidGinola96 #bosman just watched your documentary on catch up. What a great piece of journalism. As David sums up, how can this man have been totally abandoned by those who benefited from all he sacrificed and no one has attempted 2 help him?Shame on them

• 
  Jessica Andrews (@Jess_L_Andrews) reported 58 minutes ago from Merton, England

  @bt_uk will most likely have to go into the office during this time which is not ideal as we are all still meant to be staying home as much as possible, surely there is a way open reach can sent someone sooner as an emergency

• 
  Stuart the Copywriter (@StuartTarn) reported 59 minutes ago from Egham, England

  Unbelievably shocking service from @bt_uk and @WeAreOpenreach. Broadband order placed on 3 Dec for a 14 December installation. Just spoke to a lovely person at BT who had to break the news that the "update" I was due to get today was "ring back on Feb 20 for an update"

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shelley Squire (@badshelley) reported 2 minutes ago

  @bt_uk I’ve spoken to 3 people. 2 who confirmed the third gave me incorrect information. No offer to escalate and the process on the phone is a smokescreen. How do I navigate it to get a senior customer service representative?

• 
  Vicky Fraser (@bt_vicky) reported 3 minutes ago

  @bt_uk Loyal customer of many years here! Please can you tell me how to get technical email support?! Chatbot offering unhelpful advice and signposting to manuals and no reply on the telephone numbers provided. Ty

• 
  Marc Dyson 🐟🐟🐟 (@markymarc1973) reported 11 minutes ago

  @bt_uk Tremendous work @bt_uk not only have I contacted you on here (and you haven’t even replied or DM’d to my reply), but I also emailed you and got nothing back. So, phone call, twitter feed and email and no comeback from you guys other than to call again. Awful. Goodbye in Oct.

• 
  LisaF1 🏁 (@lisa7514) reported 12 minutes ago

  @DeborahBlythe @bt_uk BT are useless!! Had an engineer booked in today to sort out our tv and WiFi , he turned up at the front door said I haven’t got a tool for that as mines broken and walked off .. 😡😡😡

• 
  shullup it worked out (@ClarkeDdmthe1st) reported 18 minutes ago

  @bt_uk now being told there’s a area fault that will take a week to fix?! A WEEK. Forget using this service and forget using @EE as providers. No urgency at all. Pathetic

• 
  Steve Taylor (@stevetaylor10) reported 19 minutes ago

  I have to say if I gave my customers the same service that I'm receiving from @bt_uk I really would not have a business left.

• 
  Daniel Factor (@DanielFactor79) reported 20 minutes ago

  WHY IS MY INTERNET SO SLOW YOU ******* **** EATING *****? @bt_uk

• 
  Vince (@vinc3h4ll) reported 21 minutes ago

  @bt_uk don’t want you to close account! can’t login to web as your procedures require a billing account number and I haven’t had but account for some years

• 
  George Somerville (@geosomerville) reported 22 minutes ago

  Dear @bt_uk - for 6 weeks I have had a wholly unreliable WiFi signal. So far I have had 2 engineers to the house & 2 to the outside set up. I am using the chat function again to speak with one of your colleagues for what is now the 8th or 9th time. There is no consistency, I have to relay the problem each time & each time they have another trick to try. I am getting nowhere with fixing the problem & just going around in circles. Please can I speak to someone who can help!!!!! PLEASE!

• 
  Digger (@JohnKaysCanoe) reported 23 minutes ago

  @bt_uk is there a reason why my broadband goes down at 02:15 every single night without fail?