BT (British Telecom) Outage Report in West Horsley, Surrey, England
No problems detected
If you are having issues, please submit a report below.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in West Horsley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Horsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (64%)
-
Wi-fi (15%)
-
Phone (7%)
-
E-mail (6%)
-
Total Blackout (6%)
-
TV (1%)
Live Outage Map Near West Horsley, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Sutton, Godalming, Crawley, Kingston upon Thames, Guildford, Woking, Banstead, Ashtead, Leatherhead, Thames Ditton, Epsom, Hampton, Reigate and Chertsey.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
||
| Sutton |
Phone | |
| London |
Internet | |
| London |
Internet | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near West Horsley, England
Latest outage, problems and issue reports in West Horsley and nearby locations:
-
Rebecca
(@RebeccaMc) reported
from
London, England
@bt_uk I switched to BT after weeks of having no broadband due to issues with a previous supplier. I just wanted to say thanks to everyone I've spoken to as they couldn't have been more helpful. I'm now up and running and very happy!
-
Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @dallaglio8 @WaspsRugby What about #CustomerTalk DD getting canceled tomorrow as no income #selfemployed means no cash to pay for a football service I was paying for & you don’t have. Be like @skytv & play the game!
-
SiBurman
(@symbosimbo) reported
from
London, England
@soen @TalkTalk @bt_uk True! I just want a decent signal though.
-
Ollie Geale
(@OllieGeale) reported
from
London, England
@themikedoug @btsport @AFL Brilliant! Sorry I missed this mate. Let me know how I can help!!
-
Anouska Leon
(@AnouskaLeon) reported
from
Merton, England
@bt_uk Ok its 0.11 mbps download, 0.13 upload. (Thats from google) cant login because i cant remember my password and it wont reset for some reason
-
Amit Champaneri
(@AmitChampaneri1) reported
from
Virginia Water, England
@susan_smith2405 @bt_uk I am also a BT customer and have not experienced anything like this so it is disappointing to hear.
-
Kieran Shew
(@shoeburger) reported
from
Merton, England
@jackdiakou @SkyHelpTeam @SkyUK @SkySports @btsport Disgusting. Pretty sure I’m out of contract so will cancel this tomorrow too. It’s worth spending our money on companies who care in times like this!
-
Ali Abedi
(@sahabedi) reported
from
Merton, England
@SkySports @BBCSport @btsport until you stop interviewing celebrities outside etc, ppl won’t take #COVIDー19 seriously. Your interviews shud b via Skype etc. Pls use the tech. Ppl think if a footballer can talk from outside on TV, then it’s not so bad. But it is, is horrendous.
-
𝐀𝐅𝐂 𝐋𝐔𝐊𝐄
(@gooner1980luke) reported
from
Spelthorne District, England
@RobbieSavage8 commentating on @btsport at Rochdale v Newcastle and the crowd singing... “Roooobbie Savage is ******, Is a ******!!!” “Sheep sheep sheep *******!!!” “You’re shit scared of Shearer, Shit scared of Sheeeearer!!!”. 🤣🤣🤣
-
Anouska Leon
(@AnouskaLeon) reported
from
Merton, England
@bt_uk In relation to this, I received a text today to say a fault has been found and to call call centre but same issue with pw applies so they told me to speak to you again. See DM
-
JorG
(@spanishgeo) reported
from
Merton, England
@SportOnTheBox @btsport @bt_uk @NHSuk Such a joke! They don’t let you suspend your subscription while there is no live sports. And they don’t let you cancel your subscription online. They make you call them, when they have “VERY busy lines”.
-
Laurence wells
(@cleanelmbridge) reported
from
Cobham, England
@wastefighter @bt_uk Same in @ElmbridgeBC : is clearly a nationwide issue of which @bt_uk like most sources of #litter @McDonaldsUK @BurgerKingUK @kfc @CostaCoffee @StarbucksUK @CocaCola_GB @evianwater and the like to nothing about other than a little lip service...
-
Kieran Shew
(@shoeburger) reported
from
Merton, England
Spoke @btsport before lockdown to cancel. They forgot to do it, no record of my chat and expect £120 for the past 3 months. What a joke of a company! @bt_uk @BBCWatchdog
-
JorG
(@spanishgeo) reported
from
Merton, England
@haggerzz @bt_uk @btsport I’m seriously annoyed with #btsport They won’t allow suspension of payments while NO SPORTS are going on. And they don’t make it any easy to cancel the subscription online. This is #abusive behaviour. I’ll call and once cancelled, i’m not returning to them!
-
peter gardner
(@petergardner50) reported
from
London, England
@btsport Tried to log in with details saved . Wont let me as normal . Hopeless service never get to anyone . About anything had it with you lot . Dreadfull service .
-
Caz ☺🏴
(@caz_08) reported
from
London, England
@Craigro37117708 @Flight_Refunds @skytv @btsport @British_Airways @easyJet @nhcollection I agree but at least @skytv done something to help customers out!
-
Jo Clennell
(@Geords) reported
from
Merton, England
Been in our flat for 2months and we have only had 9 days of working internet with @bt_uk but have been paying full whack for a terrible service. Apparently we have a LOS this time. More days away from work to wait on engineers #BT #internet #poorservice
-
Emily Ray
(@emilyraylondon) reported
from
London, England
@bt_uk Hi! It has been sorted for us now thanks. We managed to get through to someone by phone. We are having internet issues with you on a near weekly basis so I'm sure it wont be long before we have to get back in touch with you unfortunately! @LuckyWaster
-
Caz ☺🏴
(@caz_08) reported
from
London, England
Well done @skytv @SkyFootball 👏👏 pausing sport on our bills. Oh well @btsport showing no support for customers 🙄 hope a lot of people don’t renew contracts with you!
-
Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @BTfootball1 so been trying to get through to cancel sport or even pause just like @skytv have done. So time to cancel DD I bet they contact me once I’ve canceled 🤔 one way of getting through!!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Smudger
(@Smudger7404) reported
@bt_uk I’ll be honest I can’t fully tell. But of late our connection has been a little inconsistent which has been noticed as both my wife and I work from home on video conferences a lot. The damage could have been there a while though
-
Danae Denna
(@DanaeDenna) reported
@bt_uk 36 h without service and you're not even paying a compensation when it's your FAULT. You're a JOKE. Worst internet in Europe and most expensive too.
-
Gidders ⚒
(@Hammer_GDM) reported
If she say West Ham one more time I’m going to rip my own ears off We know who ******** is playing #BTSport #WestHam
-
T'Owd Man
(@Wirksworth_TM) reported
@bt_uk @Tweharrison An ISP who doesn’t know when a connection goes down? Sorry James, it’s not your fault. But wow, that’s terrible. (I used to run an ISP and we would contact customers about trouble before they lost connection).
-
Smudger
(@Smudger7404) reported
@bt_uk I have noticed that the cable into my home has some minor damage to it. This is from the junction box on our wall join to pole, down into our house exposing the bare wire inside. Who do I speak to for a repair on this please? Thanks!
-
Dharshini David
(@DharshiniDavid) reported
@bt_uk Cursory search reveals reports of such behaviour for a while - but doesn’t seem to have been clamped down on?
-
ROB
(@ROB08264298) reported
@RCAirCon1 @btsport Another that’s shocking. Talks down her nose. Surly men should do Mens games and women do womens games?
-
John Peter Maughan
(@jp_maughan) reported
Had two calls from the @bt_uk Technical Department today. First caller said that BT is responsible for the security of all Internet Service Providers, including @TrooliFibre and @LightningFibre. I told the second caller to speak to his colleague and sort it out between them.
-
Danae Denna
(@DanaeDenna) reported
@bt_uk Why internet is not working? Your clients must be a joke for you, more than 8 hours without conexion. Is BT paying for the inconveniences this is causing me? 👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻
-
Dan
(@dancarder92) reported
@bt_uk mobile may be the worst network I’ve ever experienced. Poor app/website and an absolutely scandalous charge system for when you run out of data! 100% won’t be using again.