BT (British Telecom) Outage Report in West Horsley, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in West Horsley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Horsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (7%)
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E-mail (7%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near West Horsley, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Sutton, Godalming, Crawley, Kingston upon Thames, Guildford, Woking, Banstead, Ashtead, Leatherhead, Thames Ditton, Epsom, Hampton, Reigate and Chertsey.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Total Blackout |
Community Discussion
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BT (British Telecom) Issues Reports Near West Horsley, England
Latest outage, problems and issue reports in West Horsley and nearby locations:
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Miss Carli Jay
(@MissCarliJay) reported
from
West Molesey, England
@bt_uk @bt_uk that is not helpful at all, it’s not recognising my home phone number from you!! Can you just tell me if I#beaodband is down in KT postcode at all??? 😤😤😤😤😤
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Andrew Mussenden
(@A_Mussenden) reported
from
Chertsey, England
@giantdaz @powndland @karlhenry08 @btsport @SkyNews @SkyFootball @premierleague This could get complicated but im sure illegal occupation of lands is where this whole issue started. Imperialism. Slavery etc.Very much their agenda. Incidentally I am not speaking for BLM.
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Gayle
(@GByford75) reported
from
Merton, England
@bt_uk hi, i have noticed that the line between my house and the telegraph pole in the street has come off and my line has been tied around the pole. Who can help with this? Thanks
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Cas 🇯🇲
(@CasanovaThePlug) reported
from
London, England
Oi @btsport sort out this **** service ASAP
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SiBurman
(@symbosimbo) reported
from
London, England
@soen @TalkTalk @bt_uk True! I just want a decent signal though.
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Ollie Geale
(@OllieGeale) reported
from
London, England
@themikedoug @btsport @AFL Brilliant! Sorry I missed this mate. Let me know how I can help!!
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Shermin A Ali
(@SherminAaliYoga) reported
from
Merton, England
@bt_uk is there an issue in the SW20 area? Broadband not being picked up on our laptops since yesterday so unable to work! Mobiles ok but can’t work on my mobile!
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Emily Ray
(@emilyraylondon) reported
from
London, England
@bt_uk Hi! It has been sorted for us now thanks. We managed to get through to someone by phone. We are having internet issues with you on a near weekly basis so I'm sure it wont be long before we have to get back in touch with you unfortunately! @LuckyWaster
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Kieran Shew
(@shoeburger) reported
from
Merton, England
Spoke @btsport before lockdown to cancel. They forgot to do it, no record of my chat and expect £120 for the past 3 months. What a joke of a company! @bt_uk @BBCWatchdog
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DDemps.
(@DanDempsey93) reported
from
London, England
@bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down
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Vince McGonagle
(@vincemcgonagle) reported
from
Crawley, England
@bt_uk 1 hr trying to get hold of your customer service, absolute joke and still waiting
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Gary White
(@_gary_white_) reported
from
Merton, England
Hi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.
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Niall Thorpe
(@niallthorpe08) reported
from
London, England
The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!
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Gavin McLelland
(@gmac7000) reported
from
Merton, England
@bt_uk - internet down in SM4. Any update on the problem?
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Amit Champaneri
(@AmitChampaneri1) reported
from
Virginia Water, England
@susan_smith2405 @bt_uk I am also a BT customer and have not experienced anything like this so it is disappointing to hear.
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peter gardner
(@petergardner50) reported
from
London, England
@btsport Tried to log in with details saved . Wont let me as normal . Hopeless service never get to anyone . About anything had it with you lot . Dreadfull service .
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TomYoung
(@young_tom88) reported
from
Guildford, England
@bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣
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Christopher Lee
(@chucklelee) reported
from
Crawley, England
@BTCare OK I give up....... How do I cancel BT Sport?
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DDemps.
(@DanDempsey93) reported
from
London, England
@bt_uk internet down in se6?
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Michael Kirkham
(@MikeKirkham) reported
from
London, England
@bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Genie S
(@jennas57734862) reported
more rubbish service from @bt_uk ..! still waiting for engineer appointment after original engineer failed to fix fault - 5 days now with no internet #BTcomplaint #poorserviceBT
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Paul Green
(@thepaulgreen14) reported
@bt_uk looks like I made a mistake sticking with BT! I have been a customer for over 30 years. I recently moved and had to accept an extremely inferior supply to what I had and it’s costing as much per month?
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Matthew Cox
(@CaptainCox83) reported
@CazzSD @bt_uk Physically yes, network speed may crash...
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hannah oconnor🌹
(@HannahO09795343) reported
@lollujo @bt_uk Kev we use a company called italk. We have the fibre optic broadband which £30 a month and we have never had a problem with it, it may be something worth looking into
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T
(@alfiedoody7) reported
from
Barwick in Elmet and Scholes, England
@bt_uk useless customer service, phone line dead 8 days ago, twice been promised an engineer would resolve it and twice it didn’t happen, online chat telling us the engineer is working on the fault at the exchange whilst I’m sat looking at the box void of said engineer!!!
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TECHcryptoNO
(@Dmtr_crpt) reported
@bt_uk Get stuck with the contract and bad Internet for 2 years... Just to get 100 £ haha
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Cassie
(@CassieThornton) reported
@bt_uk morning! I’ve received a call this morning about my wifi having problems but we haven’t noticed any issues, is this a cold/scam call? Number they called from was 0018104504864
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MMCGO
(@MMCGO3) reported
@lollujo @bt_uk I’m not sure if it will be of any use as it’s an expensive fix but in our house we were dropping connection everywhere so what we ordered were these things called DECOS. You’ve probably already seen them, they work really well, we have one deco placed on each floor of the house
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Nikki
(@WhatsupNikki) reported
@mark_impactedu @richardbranson @bt_uk BT is cheaper for the same shitty service. For me it’s about saving money on the shitness.
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keithsmith
(@keith091270) reported
24 hours later, despite trying Live Chat and Twitter messaging, BT still can’t answer this simple question. Been onto their website and guess what? You can’t cancel Sport channels online. Help section is useless. Complaint registered. @bt_uk you suck.