BT (British Telecom) Outage Report in West Horsley, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in West Horsley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Horsley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (15%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (6%)
- TV (1%)
Live Outage Map Near West Horsley, England
The most recent BT (British Telecom) outage reports came from the following cities: Crawley, Sutton, Dorking, Guildford, Chertsey, Godalming, Kingston upon Thames, Woking, Banstead, Ashtead, Leatherhead, Thames Ditton, Epsom, Hampton, and Reigate.
| City | Problem Type | Report Time |
|---|---|---|
 Crawley
|
11 hours ago | |
|
Crawley
|
Internet | 2 days ago |
|
Sutton
|
Total Blackout | 6 days ago |
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Sutton
|
Phone | 6 days ago |
|
Sutton
|
Phone | 6 days ago |
|
Dorking
|
Internet | 7 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near West Horsley, England
Latest outage, problems and issue reports in West Horsley and nearby locations:
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Jessica Andrews (@Jess_L_Andrews) reported from Merton, England@bt_uk will most likely have to go into the office during this time which is not ideal as we are all still meant to be staying home as much as possible, surely there is a way open reach can sent someone sooner as an emergency
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GunnersAssemble (@RednWhiteJames) reported from Epsom and Ewell District, England@bt_uk I am livid. Absolutely Livid with your service right now
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Amit Champaneri (@AmitChampaneri1) reported from Virginia Water, England@btsport If Juve rejected the chance to sign him because of Kulusevski joining, it must go down as the biggest mistake since we let go of Henry!!! Or worse...
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Alex Munro (@ADMunro) reported from Esher, EnglandCould the commentators on @btsportfootball @btsport please stop sniffing directly into the microphone. It is awful #EmiratesFACup
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Jessica Andrews (@Jess_L_Andrews) reported from Merton, England@bt_uk Bad start to being a new customer, engineer was booked to come yesterday to set up our new broadband, never showed, called this morning and was told it was too dark for him to complete what he needed to do outside, now get told the next available date is 7th April
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Steven Chapman (@DrStevenChapman) reported from Kingston upon Thames, England@bt_uk So we need to re book our order and wait for openreach to turn off the old line. The issues are 1 BT did not tell us there was a problem 2 We have to re order ourselves and 3 we are still paying direct debits - even though there is no service. I realise we will get a refund
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JIGGYJAMMER (@JIGGYJAMMER) reported from Epsom and Ewell District, England@daviddegea never looked bothered about missing at all!! Defo leaving #utd @btsport #EuropaLeagueFinal
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victor martinez (@CoreblimeyVic) reported from Esher, England@bt_uk Totally agree , how about customer service first , waited over a week for an outsourced engineer to come who then cancelled, and rearranged my appointment for 3 weeks later. In 4G blackspot , trying to work from home with no connection. Do you have at shirt for this.?
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Michael Youmans (@therealmyoumans) reported from Guildford, England@bt_uk what kind of customer service is this? I hope I don't have to wait another WEEK before someone gets back to me to rectify the situation otherwise I'm dumping your services tomorrow
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victor martinez (@CoreblimeyVic) reported from Esher, England@bt_uk No , been on the phone with a BT staff, told not much they can do , I have to wait for a rescheduled appointment in 3.5 weeks time ( that can’t be 100% guaranteed) , BT have broken the customer contract, not I. you work in telecommunications deal with this first .
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Jessica Andrews (@Jess_L_Andrews) reported from Merton, England@bt_uk over 3 months of being a new customer and still no proper internet, was suppose to get a call back at 7pm today to try and sort once and for all but nothing, am now once again ringing you back, not good when we are all still suppose to be working from home!
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Fulham traveller R.I.P papa bouba diop (@stevenffc123) reported from Sendmarsh, England@btsport first time I have prescribed to your football. How do I cancel straight away. It was more man united Tv. Then man united tv is. Can’t justify paying for this
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Maria Ganner (@mazzles78) reported from West Molesey, England@bt_uk @chrisdotlatchem Wow!! What awful customer service and the tone of the responses too!! I most definitely would not be recommending anyone take BT 😮😮
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Jon (@R0LLSY) reported from Epsom and Ewell District, England@bt_uk let’s discuss selling customers fibre packages... then 2 months later, less than 48 hours before install deciding we are not critical and leaving me with an open ended install date? Selling packages you can’t deliver on is v poor. Especially when home schooling etc
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victor martinez (@CoreblimeyVic) reported from Esher, England@bt_uk how about Customer service, left without broadband for over a month after engineer cancelled at the last minute, given next appointment in 3.5 weeks. In 4G blackspot , can’t even use phone as hotspot. Less jumping on bandwagons, more in service.
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Milly Kenny-Ryder (@millykr) reported from Merton, England@bt_uk my elderly grandmother is struggling to contact you. No one replies to emails, picks up the phone or responds to her. She’s been told her contract is going up in price for no reason. It’s causing a lot of stress and I’m trying to help in any way I can... please assist.
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Liam Green (@LiamGreen2005) reported from Crawley, EnglandThose commentators were ******* awful @btsport
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Anne Ayres (@kingswoodranger) reported from Lower Kingswood, England@btsport @DavidGinola @DavidGinola96 #bosman just watched your documentary on catch up. What a great piece of journalism. As David sums up, how can this man have been totally abandoned by those who benefited from all he sacrificed and no one has attempted 2 help him?Shame on them
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Jack-Dog (@JackDogAiredale) reported from Busbridge, England@Marcuspdm Hoomum woke up and is now awake trying to sort out her stoopid @BTGroup @bt_uk broadband 😡🤬For a business that is “breaking down the barriers of today to release the potential of tomorrow” they do seem monumentally hopeless.
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Fulham traveller R.I.P papa bouba diop (@stevenffc123) reported from Sendmarsh, England@fulham89 @btsport Im going to cancel ASAP only prescribed today. Can’t be doing this
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Louise Rogerson (@louise_rogerson) reported from Manchester, EnglandVery disappointed with @bt_uk Sold us a voice cloud option that has been nothing but trouble. 6 weeks to set up, no response on customer support, does not do what they said it would!
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Paul Jenkins (@PaulJenkinsUK) reported@OpenreachHelp No, @bt_uk say that they have raised a complaint with Openreach but we have to wait until Openreach respond to them. The Openreach ONT box in our parent's new bungalow has the wrong serial number
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Olly Shah (@OllyShah) reported from Slough, England@BTCare never really resolving my internet strength probs, me buying a booster the family complaining of the lack of signal + a frequency the final straw for me trying to work from home with the 💩 signal. How far from the router? One 🤚on keyboard one on router, that close.
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Tc (@tcthepirate) reported@bt_uk @Ofcom how did neighbours cancel and take over the contract at this address? Are there no security checks?
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TJ (@SinghT2j) reportedCan’t believe how **** the broadband is with @virginmedia never had a problem with @SkyUK or @bt_uk think I may need to cancel
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Clive Carmock (@CliveCarmock) reported@btbusinesscare PLease can you advise me how to make a formal complaint about BT Business services. I'd like to complain in a constructive way that can make a difference - not to someone that will placate me and then close the ticket - but someone that will make changes
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Brian McLaren 🏴🇬🇧 (@brianmcluk) reported@bt_uk just like clockwork speeds are dropping below 10mbs. More trouble than ever before since upgrading. 5 years of issues and still no resolution. @virginmedia hurry and get into my area.
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Fruit Bat (@thefruitbat69) reportedYet again @bt_uk are messing up our broadband service in BA16. I’m putting them on notice that if it’s not sorted asap and happens again I’m off, Vodafone uk offering excellent fibre optic broadband package #btbroadbandonandoffmoretimesthanawhoresknickers
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Ye Olde Autosport (@YeOldeAutosport) reportedHad to close my old man's @bt_uk account today and I don't think I've ever spoken to someone as polite or as helpful as the chap on the other end of the phone. Brilliant customer service.
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Tc (@tcthepirate) reported@bt_uk I got no letter, a suspicious email that I reported as phishing. I was told it could not be brought forward. Very poor.