BT (British Telecom) outages and service status in West Horsley, England

Problems in the last 24 hours in West Horsley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Horsley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near West Horsley, England

The most recent BT (British Telecom) outage reports came from the following cities: Crawley, Ashford, Sutton, Dorking, Guildford, Chertsey, Godalming, Kingston upon Thames, Woking, Banstead, Ashtead, Leatherhead, Thames Ditton, Epsom, and Hampton.

City	Problem Type	Report Time
Crawley	Internet	1 day ago
Crawley	Wi-fi	2 days ago
Ashford	Total Blackout	2 days ago
Crawley	E-mail	7 days ago
Crawley	Internet	9 days ago
Sutton	Total Blackout	13 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near West Horsley, England

Latest outage, problems and issue reports in West Horsley and nearby locations:

• 
  George⚽️ (@gww1996) reported 2 minutes ago from Spelthorne District, England

  @btsportfootball I pay £37.50 currently .... fancy bringing my costs down @btsport @bt_uk 🤔😒

• 
  Moggy🛸🪐🚀👁️⃤ (@MoggyMarshman) reported 6 minutes ago from Worcester Park, England

  @DaneMorgan16 @Pacca_666 @btsport That defo sucks.! Mad how that ain’t on there

• 
  Vince McGonagle (@vincemcgonagle) reported 6 minutes ago from Crawley, England

  @bt_uk 1 hr trying to get hold of your customer service, absolute joke and still waiting

• 
  Kevin84 (@turvey84) reported 7 minutes ago from Crawley, England

  @lorrainemking I quit @bt_uk for similar reasons a couple of years ago. It’s never what it says on the tin.

• 
  Maria Ganner (@mazzles78) reported 7 minutes ago from West Molesey, England

  @bt_uk @chrisdotlatchem Wow!! What awful customer service and the tone of the responses too!! I most definitely would not be recommending anyone take BT 😮😮

• 
  Craig (@craig_mbu) reported 23 minutes ago from Crawley, England

  @YousufEmrani @btsport @btsportfootball They’re not bad but it’s another subscription lol I keep telling myself I’ll bin BT but I can’t do it 😭

• 
  Sab (@28Zizou) reported 26 minutes ago from Merton, England

  @virginmedia Doesn't help answer my question. The virgin media app restricts a user to just the channels. Whereas on the @btsport app the user can stream all games and switch between the matches.

• 
  Lord Mess (@stevemessenbird) reported 29 minutes ago from Normandy, England

  I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports

• 
  Gavin McLelland (@gmac7000) reported 32 minutes ago from Merton, England

  @bt_uk - internet down in SM4. Any update on the problem?

• 
  Chris France (@Chris_Francey) reported 36 minutes ago from Crawley, England

  Hi @bt_uk, after spending an hour and half on the phone this morning to try and fix my broadband issue, on the 3rd attempt. I was promised a callback within 20 minutes with an update/resolution, it’s now been over 3 hours. I don’t want to #twittershame you, just want this fixed.

• 
  Michael Youmans (@therealmyoumans) reported 39 minutes ago from Guildford, England

  @bt_uk what kind of customer service is this? I hope I don't have to wait another WEEK before someone gets back to me to rectify the situation otherwise I'm dumping your services tomorrow

• 
  Gary White (@_gary_white_) reported 40 minutes ago from Merton, England

  Hi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.

• 
  Alex Munro (@ADMunro) reported 45 minutes ago from Esher, England

  Could the commentators on @btsportfootball @btsport please stop sniffing directly into the microphone. It is awful #EmiratesFACup

• 
  Fulham traveller R.I.P papa bouba diop (@stevenffc123) reported 51 minutes ago from Sendmarsh, England

  @btsport first time I have prescribed to your football. How do I cancel straight away. It was more man united Tv. Then man united tv is. Can’t justify paying for this

• 
  Sandro Rosa (@SMarxx4) reported 53 minutes ago from Epsom and Ewell District, England

  @bt_uk You definitely need to sort out you customer service. It’s been a shame. Keeping saying you’re extremely busy at moment.If you’re busy get more people to answer the calls.I’m really sure I won’t get that on sales team. Philip Jensen do something

• 
  GurunG PankaJ (@Godavarian193) reported 53 minutes ago from Merton, England

  Tube strike. wife working WFH and @bt_uk outage. Brilliant 😡

• 
  Allen_lovemymind (@EpsomMental) reported 57 minutes ago from Epsom and Ewell District, England

  @emerald1910 @bt_uk @Ofcom I feel the same on & off I have been a loyal BT customer since the 90's when I lived with my parents and have paid them a lot of money for their services. Hey, ho, you live and learn don't know if I have it in me to challenge their derisory and laughable offer of £0.39 per day.

• 
  Steven Chapman (@DrStevenChapman) reported 57 minutes ago from Kingston upon Thames, England

  @bt_uk So we need to re book our order and wait for openreach to turn off the old line. The issues are 1 BT did not tell us there was a problem 2 We have to re order ourselves and 3 we are still paying direct debits - even though there is no service. I realise we will get a refund

• 
  JorG (@spanishgeo) reported 58 minutes ago from Merton, England

  @haggerzz @bt_uk @btsport I’m seriously annoyed with #btsport They won’t allow suspension of payments while NO SPORTS are going on. And they don’t make it any easy to cancel the subscription online. This is #abusive behaviour. I’ll call and once cancelled, i’m not returning to them!

• 
  Gracie (@SarahJGrace1) reported 60 minutes ago from Godalming, England

  @bt_uk is there a reason why your helpline is closed? I have not been able to resolve my issue online so tried to call a helpline that is open until 8pm but the message tells me the help desk is closed. I am paying money for a TV service which hasn’t worked since Friday.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  AM (@itsmeitsmeandy) reported 2 minutes ago

  @giffgaff still waiting no engineer appointment ask for that useless link i cant even send message, blocks me with a ticket issued message, no customer service is a big red flag but inspite of that will give you 1 week i hear nothing i shall go elsewhere who knows maybe stick with @bt_uk

• 
  Ralph Hardwick (@HardwickRalph) reported 4 minutes ago

  @bt_uk @BTCare Seems like getting full fibre and a new deal/contract is a bit too difficult to manage correctly. Turning off access many days before the new service is possible.

• 
  Vic (@Torified) reported 5 minutes ago

  @bt_uk my internet connection for my business account has gone down and the system checker keeps crashing. Tried calling but then keep getting directed to go online 🙄

• 
  Graeme Wallace (@Waldomatt) reported 7 minutes ago

  @bt_uk could someone contact me please. Having broadband issues and been onto your team all day and nothing has been done.

• 
  John Upham (@jeupham) reported 7 minutes ago

  @WeAreOpenreach OR sent a text this am saying my fault had been FIXED. However, the landline is STILL dead and has been dead since March 10th. I live alone and am a pensioner. @bt_uk @Ofcom Help!

• 
  Dwain Driver (@TrainDriver1982) reported 10 minutes ago

  @bt_uk no broadband. Phone just direct to visual service which doesn’t work. Broadband test fails. NEED TO WORK

• 
  Rainbow Highlands (@Rainbow_Int) reported 10 minutes ago

  @btbusinesscare what does it take to get to speak to a person for business support. Can’t get online and report a fault but unable to speak to a person to get help. Shocking service 🤬🤬🤬

• 
  matt (@budge90msb) reported 11 minutes ago

  @StokeyyG2 @martynziegler Never paid to watch champions league since it was first on btsport. Started out as a deal with sky for an £5 a month. Then increased to £10 then £30. Been streaming it since

• 
  🟰 G H O S T 🟰 (@veritysmart) reported 11 minutes ago

  @BTCare Is there any service issues today? My connection is jumping all over the place. 35 one minute 60 the next but never any consistency to make full use of the internet. Cursed with never ending buffering. As a disabled person I rely on this access.

• 
  Ben (@benjaminpooleok) reported 14 minutes ago

  @btbusinesscare Don't bother awful company