BT (British Telecom) outages and service status in West Horsley, England

Problems in the last 24 hours in West Horsley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Horsley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near West Horsley, England

The most recent BT (British Telecom) outage reports came from the following cities: Egham, Kingston upon Thames, Tadworth, Godalming, Crawley, Bagshot, Guildford, Chertsey, Reigate, Walton-on-Thames, Chessington, Epsom, and Ascot.

City	Problem Type	Report Time
Egham	Total Blackout	3 days ago
Kingston upon Thames	Internet	4 days ago
Tadworth	Internet	5 days ago
Godalming	Wi-fi	6 days ago
Crawley	E-mail	11 days ago
Crawley	Phone	23 days ago

Nearby cities with recent reports

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BT (British Telecom) Issues Reports Near West Horsley, England

Latest outage, problems and issue reports in West Horsley and nearby locations:

• 
  Gayle (@GByford75) reported 3 minutes ago from Merton, England

  @bt_uk hi, i have noticed that the line between my house and the telegraph pole in the street has come off and my line has been tied around the pole. Who can help with this? Thanks

• 
  Milly Kenny-Ryder (@millykr) reported 3 minutes ago from Merton, England

  @bt_uk my elderly grandmother is struggling to contact you. No one replies to emails, picks up the phone or responds to her. She’s been told her contract is going up in price for no reason. It’s causing a lot of stress and I’m trying to help in any way I can... please assist.

• 
  Dawn (@Sunshine_Keegan) reported 5 minutes ago from Crawley, England

  @btsport is it me or is Glenn Hoddle a bad loser 😂😂🙄 #sourgrapes #unlucky

• 
  Chris Elson (@ChrisElson11) reported 8 minutes ago from Guildford, England

  @btsport seriously Steve mcmanaman? Is he well in the head? His biased commentary tonight is sickening. How he thinks the Stirling challenge wasn’t a booking I’ll never know. Call your set Liverpool? You like blue so much should be @Everton

• 
  Maria Ganner (@mazzles78) reported 9 minutes ago from West Molesey, England

  @bt_uk @chrisdotlatchem Wow!! What awful customer service and the tone of the responses too!! I most definitely would not be recommending anyone take BT 😮😮

• 
  Anouska Leon (@AnouskaLeon) reported 10 minutes ago from Merton, England

  @bt_uk Ok its 0.11 mbps download, 0.13 upload. (Thats from google) cant login because i cant remember my password and it wont reset for some reason

• 
  Anne Ayres (@kingswoodranger) reported 13 minutes ago from Lower Kingswood, England

  @btsport @DavidGinola @DavidGinola96 #bosman just watched your documentary on catch up. What a great piece of journalism. As David sums up, how can this man have been totally abandoned by those who benefited from all he sacrificed and no one has attempted 2 help him?Shame on them

• 
  Kieran Shew (@shoeburger) reported 16 minutes ago from Merton, England

  @jackdiakou @SkyHelpTeam @SkyUK @SkySports @btsport Disgusting. Pretty sure I’m out of contract so will cancel this tomorrow too. It’s worth spending our money on companies who care in times like this!

• 
  Gary White (@_gary_white_) reported 18 minutes ago from Merton, England

  Hi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.

• 
  coolio (@coolhati) reported 25 minutes ago from Kingston upon Thames, England

  @bt_uk we have lost our Internet connection hour a go. We need help Our phone data slowed down we can not contact anyone. Please helppplll

• 
  Kieran Shew (@shoeburger) reported 27 minutes ago from Merton, England

  Spoke @btsport before lockdown to cancel. They forgot to do it, no record of my chat and expect £120 for the past 3 months. What a joke of a company! @bt_uk @BBCWatchdog

• 
  Steven Chapman (@DrStevenChapman) reported 28 minutes ago from Kingston upon Thames, England

  @bt_uk So we need to re book our order and wait for openreach to turn off the old line. The issues are 1 BT did not tell us there was a problem 2 We have to re order ourselves and 3 we are still paying direct debits - even though there is no service. I realise we will get a refund

• 
  Nat 💕 (@Silcox777) reported 30 minutes ago from Worcester Park, England

  @bt_uk getting very irritated with your constant chasers about me returning my BT TV kit, I sent it back weeks ago. Check your postal tracking service. If you think you are going to charge me for not returning it then you are mistaken.

• 
  Michael Youmans (@therealmyoumans) reported 32 minutes ago from Guildford, England

  @bt_uk what kind of customer service is this? I hope I don't have to wait another WEEK before someone gets back to me to rectify the situation otherwise I'm dumping your services tomorrow

• 
  Gracie (@SarahJGrace1) reported 40 minutes ago from Godalming, England

  @bt_uk is there a reason why your helpline is closed? I have not been able to resolve my issue online so tried to call a helpline that is open until 8pm but the message tells me the help desk is closed. I am paying money for a TV service which hasn’t worked since Friday.

• 
  RAdams (@RAAdams96) reported 46 minutes ago from Epsom and Ewell District, England

  @SpeedwayGP @btsport @nigelpearson @Kelvin_Tatum FFS.... DO NOT and I repeat DO NOT have a GP on this track. Crap track. #SpeedwayOfNations

• 
  James Valero (@jamesvalero1977) reported 47 minutes ago from Kingston upon Thames, England

  @bt_uk @btsport Having issues with the UCL Champions League coverage on the BT sport app. LP103 error saying I have too many live streams running. I’m not currently streaming anything else??

• 
  Gavin McLelland (@gmac7000) reported 53 minutes ago from Merton, England

  @bt_uk - internet down in SM4. Any update on the problem?

• 
  Alex Munro (@ADMunro) reported 56 minutes ago from Esher, England

  @btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane

• 
  JorG (@spanishgeo) reported 59 minutes ago from Merton, England

  @SportOnTheBox @btsport @bt_uk @NHSuk Such a joke! They don’t let you suspend your subscription while there is no live sports. And they don’t let you cancel your subscription online. They make you call them, when they have “VERY busy lines”.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  AutumnaL (@HightoDeep) reported 4 minutes ago

  @eventhestarsuk @bt_uk I thought new customer only deals had been stopped! ******* rob dogs *forgive the swear

• 
  Robin Shaw (@RSh234) reported 5 minutes ago

  @phillyonskem @bt_uk Totally agree. Literally hours on calls to ‘Guides’, only a few of which actually help, processes which ignore issues and no recourse without escalating to the Ombudsman!

• 
  Simon Caffrey (@caffrey_simon) reported 10 minutes ago

  @WeAreOpenreach @bt_uk are useless, saying no network fault so sending me a new hub even though I explained multiple properties and service providers affected 1/

• 
  Eddie Crouch (@EddieCrouch) reported 10 minutes ago

  After 30 years with @bt_uk I have switched to @SkyUK for my broadband phone and TV package . A £40 per month rise was the reason and an almost identical service for 50% less . Wonder how much I have lost by not switching sooner ?

• 
  Ben Trask (@TraskBen) reported 14 minutes ago

  @bt_uk abysmal. 2 month wait for fibre. 1 month in. 4g mini supplied. Low speed can only use one device. Not working yesterday. Spent time between web chat and call, got activated for 30 days and now received email internet up and running 4g disabled so have no internet again.

• 
  Simboman 🇬🇧 🇺🇦 (@simboman) reported 17 minutes ago

  @Walesguy2 @bt_uk BT can't fix this. Many customers have had this problem, I'm one of them. They hope you will give up.

• 
  heebee (@KHC99d) reported 20 minutes ago

  @bt_uk How about you deal with our problem - any assistance, a human who understands and is willing to sort out mother’s broadband issues after weeks and weeks of nothing would be appreciated.

• 
  Steve 💙💚🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Superfx101) reported 22 minutes ago

  Hello As an existing customer, I thought I was supposed to be offered what new customers are offered, but the cheapest renewal is £15 more than what a new customer is offered. Please can you clarify, thank you @Ofcom @bt_uk

• 
  heebee (@KHC99d) reported 22 minutes ago

  @bt_uk @Xkay26x Our mother has been waiting weeks and let down on numerous occasions. Told to escalate. Escalating doesn’t make a difference. Same with our work contract - nobody cares and they re not to be trusted anymore. Since EE took over they’re appalling

• 
  SG (@ScouseSG) reported 24 minutes ago

  @Nunney2584 @bt_uk The absolute epitome of “that’s not my job and I can’t be arsed to actually help” response from BT there.