BT (British Telecom) Outage Report in West Horsley, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in West Horsley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Horsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near West Horsley, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Walton-on-Thames, Teddington, Banstead, Woking, Crawley, Guildford, Staines, Cranleigh, Byfleet, Kingston upon Thames, Sutton, Epsom, Worcester Park and Hampton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
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| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near West Horsley, England
Latest outage, problems and issue reports in West Horsley and nearby locations:
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Lanny
(@_LannyWalker) reported
from
London, England
@bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February
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Sandro Rosa
(@SMarxx4) reported
from
Epsom and Ewell District, England
@bt_uk You definitely need to sort out you customer service. It’s been a shame. Keeping saying you’re extremely busy at moment.If you’re busy get more people to answer the calls.I’m really sure I won’t get that on sales team. Philip Jensen do something
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Kevin84
(@turvey84) reported
from
Crawley, England
@lorrainemking I quit @bt_uk for similar reasons a couple of years ago. It’s never what it says on the tin.
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Nick Atkin
(@NicoSCMP) reported
from
London, England
Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑
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veronique enright☀️
(@Veronique7) reported
from
Esher, England
@bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey
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Jeannie Di Bon
(@jdibon) reported
from
Merton, England
@damiendavis @bt_uk Has yours still down or has BT resolved? I’ve been down since 11.30.
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Alex Munro
(@ADMunro) reported
from
Esher, England
@btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane
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KC
(@ken_coello) reported
from
Leatherhead, England
@bt_uk So does BT now stand for Bloody Terrible?
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KC
(@ken_coello) reported
from
Leatherhead, England
@bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.
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Moggy🛸🪐🚀👁️⃤
(@MoggyMarshman) reported
from
Spelthorne District, England
@bt_uk @schilvers1981 **** off BT ya skanks ! I’m cancelling my contract. Get a firestick
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The at home gooner
(@GoonerArmchair) reported
from
Epsom and Ewell District, England
@didithitthespot @btsport @Arsenal I dunno mate and now I feel bad
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Martin Bamford
(@martinbamford) reported
from
Cranleigh, England
@LAMTownsend @bt_uk I think the problem is with @OpenreachHelp rather than BT? I’m hearing that BT are sending out engineers to households but unable to do anything to restore the Internet when they arrive because there is a wider network issue. Strange that they’re unaware though.
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Ororo Munroe
(@justcryhavoc) reported
from
London, England
@btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.
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Abbi
(@profmyster21) reported
from
London, England
@bt_uk Is the wifi down in SE6???
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May Rene Joseph
(@MzMayRene) reported
from
Guildford, England
@btbusinesscare @BTCare Please help!! We had a new broadband and phone line installed last Friday! The engineer did not check if service working in our business property! Please send an engineer to fix asap as affecting our business.
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Matt Nowak
(@nowak_matt) reported
from
Spelthorne District, England
@bt_uk Thanks. I’ve already tried that and it says I need to speak to an advisor as I wish to cancel my package
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Nadine Matheson
(@nadinematheson) reported
from
London, England
Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk
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Chris Elson
(@ChrisElson11) reported
from
Guildford, England
@btsport seriously Steve mcmanaman? Is he well in the head? His biased commentary tonight is sickening. How he thinks the Stirling challenge wasn’t a booking I’ll never know. Call your set Liverpool? You like blue so much should be @Everton
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Lanny
(@_LannyWalker) reported
from
London, England
Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Vicky Pulman
(@Pulman_PR) reported
@bt_uk Having real issues for last few days. All tests day it's fine but it's absolutely not. Business account. phones down now. Can you help pls?
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Yamesh
(@yamesh) reported
@bt_uk Hi... No longer a customer and no return bag received for your kit (which you'll charge me for if I don't return it). Instructions on how to request a return bag aren't valid. Can you help me get one please?
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Daz
(@RandyWatson6969) reported
@bt_uk Well I've had a months of crap Internet I have had many complaints all were closed even though I had never said I was satisfied. I have an open complaint at the minute that's been escalated I've never had any compensation. So why are you pretending to care now?
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Rob Debenham
(@Debbo74) reported
@bt_uk Well first is restore my connection, second amend bill accordingly, third do what has been promised for last four bills but not been done, fourth sort out problem reported in December, but still not been done and then sort out some compensation for all the stress caused
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Nick Grossbard
(@GrossbardNick) reported
@bt_uk Absolutely disgusted by the service received by two of your call handlers. Please reach out to me ASAP or twitter won't be the only social media platform I make a noise on.
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Michael Bennett
(@mickb246) reported
@btsport @WeAreOpenreach @OpenreachHelp through to supervisor or give me there name , WiFi operates my Cow Herd health collars , informs me of sick cows , rumination etc , lost a cow sick which wifi would picked up earlier . 10 days no phone of Broadband , never happened in 70's
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Linda Torstensson
(@LindaTorstensso) reported
@bt_uk so BT any idea when your infallible service will be back up & running in Retford area?
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Michael Bennett
(@mickb246) reported
@btsport @WeAreOpenreach @OpenreachHelp Worst customer service I have had as a business customer . Old and vulnerable people in village whom depend on phone and don't have mobiles , shocking !!
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Hayley
(@Hayley_LDN) reported
@bt_uk hi I’m having problems connecting to your hotspot. I can connect fine with my phone but both my laptops can’t connect and the log in pop up isn’t appearing anymore but it does on my phone?
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Martin Kelly
(@Kelly316M) reported
@bt_uk I have just finished a call with Tony & He sent ANOTHER EMAIL & STILL THE CONTRACT IS WRONG. I AM HANDING THIS OVER TO OFCOM NOW BECAUSE IT IS A JOKE - @bt_uk DESERVES TO FAIL AS A COMPANY !! TONY WAS VERY PLEASANT BUT SEEMED TO THINK THIS IS ALL A JOKE !!