BT (British Telecom) outages and service status in West Horsley, England

Problems in the last 24 hours in West Horsley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Horsley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near West Horsley, England

The most recent BT (British Telecom) outage reports came from the following cities: Woking, Morden, Kingston upon Thames, Epsom, Leatherhead, Crawley, Staines, Cobham, Guildford, Reigate, and Cranleigh.

City	Problem Type	Report Time
Woking	E-mail	3 days ago
Morden	E-mail	3 days ago
Kingston upon Thames	E-mail	3 days ago
Kingston upon Thames	E-mail	3 days ago
Woking	E-mail	3 days ago
Epsom	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near West Horsley, England

Latest outage, problems and issue reports in West Horsley and nearby locations:

• 
  Jessica Andrews (@Jess_L_Andrews) reported 15 seconds ago from Merton, England

  @bt_uk Bad start to being a new customer, engineer was booked to come yesterday to set up our new broadband, never showed, called this morning and was told it was too dark for him to complete what he needed to do outside, now get told the next available date is 7th April

• 
  Amit Champaneri (@AmitChampaneri1) reported 5 minutes ago from Virginia Water, England

  @susan_smith2405 @bt_uk I am also a BT customer and have not experienced anything like this so it is disappointing to hear.

• 
  Steven Chapman (@DrStevenChapman) reported 8 minutes ago from Kingston upon Thames, England

  @bt_uk So we need to re book our order and wait for openreach to turn off the old line. The issues are 1 BT did not tell us there was a problem 2 We have to re order ourselves and 3 we are still paying direct debits - even though there is no service. I realise we will get a refund

• 
  victor martinez (@CoreblimeyVic) reported 13 minutes ago from Esher, England

  @bt_uk how about Customer service, left without broadband for over a month after engineer cancelled at the last minute, given next appointment in 3.5 weeks. In 4G blackspot , can’t even use phone as hotspot. Less jumping on bandwagons, more in service.

• 
  Christopher Lee (@chucklelee) reported 15 minutes ago from Crawley, England

  @BTCare OK I give up....... How do I cancel BT Sport?

• 
  c2chiropractic (@c2chiropractic) reported 18 minutes ago from Merton, England

  @bt_uk you’re the worst! Over 6 months to instal a line and then without warning you cancel the line as you didn’t set up the DD properly. 🤬

• 
  KC (@ken_coello) reported 25 minutes ago from Leatherhead, England

  @bt_uk So does BT now stand for Bloody Terrible?

• 
  The at home gooner (@GoonerArmchair) reported 26 minutes ago from Epsom and Ewell District, England

  @didithitthespot @btsport @Arsenal I dunno mate and now I feel bad

• 
  Kevin McLoughlin (@Kev_McLoughlin) reported 26 minutes ago from West Molesey, England

  I move house and seemingly return to dial-up. @virginmedia guy was a man looking for a problem and probably saw a solution getting in the way of an easy day. @bt_uk say 2 weeks to £50 activation even though cables already in and I’m self-installing and it’s only 3-7mb !!!! 😠

• 
  Laurence wells (@cleanelmbridge) reported 30 minutes ago from Cobham, England

  @wastefighter @bt_uk Same in @ElmbridgeBC : is clearly a nationwide issue of which @bt_uk like most sources of #litter @McDonaldsUK @BurgerKingUK @kfc @CostaCoffee @StarbucksUK @CocaCola_GB @evianwater and the like to nothing about other than a little lip service...

• 
  coolio (@coolhati) reported 31 minutes ago from Kingston upon Thames, England

  @bt_uk we have lost our Internet connection hour a go. We need help Our phone data slowed down we can not contact anyone. Please helppplll

• 
  Martin Bamford (@martinbamford) reported 34 minutes ago from Cranleigh, England

  And once again, @btbusinesscare won’t talk to me as apparently I’m not named on the account! This despite my name being added last time we had a problem. Head. Desk. Bang.

• 
  Jessica Andrews (@Jess_L_Andrews) reported 44 minutes ago from Merton, England

  @bt_uk will most likely have to go into the office during this time which is not ideal as we are all still meant to be staying home as much as possible, surely there is a way open reach can sent someone sooner as an emergency

• 
  Maria Cook 🌈✈️🎭 (@AutyWarriorMum) reported 46 minutes ago from Crawley, England

  Oh the irony @bt_uk .....When you see a friend on another social media platform say they’ve been hanging on the phone for 75 mins to you to try and speak to someone about a recent installation issue.... SEVENTY FIVE minutes.....!! They’re not on Twitter, but they need assistance!

• 
  Alex Munro (@ADMunro) reported 48 minutes ago from Esher, England

  Could the commentators on @btsportfootball @btsport please stop sniffing directly into the microphone. It is awful #EmiratesFACup

• 
  Miss Carli Jay (@MissCarliJay) reported 49 minutes ago from West Molesey, England

  @bt_uk @bt_uk that is not helpful at all, it’s not recognising my home phone number from you!! Can you just tell me if I#beaodband is down in KT postcode at all??? 😤😤😤😤😤

• 
  Dark-Knight-Bananaman42 (@DBananaman42) reported 51 minutes ago from Sunningdale, England

  @ChadSpeedfight2 @jerryzukowski @btsportmotogp @MotoGP @lorenzo99 @26_DaniPedrosa @Official_CS27 @ValeYellow46 @btsport Moro 2 and MotoGP bikes are totally different. Many move up only to be frustrated. Rossi is not hogging a ride. He deserves the place. He will finish 6 or 7 in the championship this year. His worst finish for years and years on the slowest factory bike in the paddock.

• 
  JorG (@spanishgeo) reported 52 minutes ago from Merton, England

  @SportOnTheBox @btsport @bt_uk @NHSuk Such a joke! They don’t let you suspend your subscription while there is no live sports. And they don’t let you cancel your subscription online. They make you call them, when they have “VERY busy lines”.

• 
  Banquet Records (@BanquetRecords) reported 53 minutes ago from Kingston upon Thames, England

  it seems anyone with @bt_uk as an internet provider can’t access our site at the moment. unfortunately, we’re with BT too, so please be patient as we too can’t get onto the server until the problem is fixed. brb

• 
  Chris France (@Chris_Francey) reported 54 minutes ago from Crawley, England

  Hi @bt_uk, after spending an hour and half on the phone this morning to try and fix my broadband issue, on the 3rd attempt. I was promised a callback within 20 minutes with an update/resolution, it’s now been over 3 hours. I don’t want to #twittershame you, just want this fixed.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ed Walsh (@Farmerwalsh) reported 5 minutes ago

  Well done @bt_uk came to replace our aging pole but forgot to reconnect the internet again. Booked engineer but he can only sort internal issue not pole. Now have to wait up to 3 days for fix. If I break something I would ensure it is a quick fix

• 
  grace hooper (@messalinahooper) reported 6 minutes ago

  @bt_uk I am so disappointed that I got rid of @VodafoneUK because their service was awful only to find yours is even worse!

• 
  Susan Trechka (@SueTrechka) reported 11 minutes ago

  @GrahamH36921247 @bt_uk We’re the same here, we don’t have the full fibre broadband though. Our landline is out again, it has the old copper wiring. A technician is scheduled to fix it today. Out for 3 weeks.

• 
  Russell (@Russell0123456) reported 13 minutes ago

  @bt_uk Your revised website is terrible, trying to pay my bill and it doesn't load, initially locked me out, awful navigation. As a result you won't get paid for at least a week as I am out of the UK. Learn from @ScottishPower on how to handle billing.

• 
  Jack Stocker (@JackStocker95) reported 17 minutes ago

  @BTGroup @bt_uk can anybody please tell me when the BT voice cloud app will be functioning again? Been down nearly 6 hours now and we cannot redirect any incoming calls. Need help regarding this ASAP please.

• 
  Sian (@SianElin_PT73) reported 19 minutes ago

  @bt_uk Not able to do this as I have no phone signal-hence need internet.

• 
  Jon Chadwick (@JonD_Chadwick) reported 20 minutes ago

  @bt_uk Thanks. I have tried that. Three times. Doesn't work

• 
  Jon Chadwick (@JonD_Chadwick) reported 20 minutes ago

  @bt_uk Thanks, but there has to be someone in BT who can fix an email problem? It might not be you, but there has to be someone?

• 
  john littler (@jonboy_103) reported 21 minutes ago

  @BDubleYou @bt_uk You’re lucky then , my iPhone won’t validate login either 😡

• 
  HibsBoy1875 (@DE61656) reported 21 minutes ago

  @bt_uk i am getting the following message on my emails > Unable to validate the information provided > and even when i try to change password still not getting access. Please help