BT (British Telecom) outages and service status in West Horsley, England

Problems in the last 24 hours in West Horsley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Horsley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near West Horsley, England

The most recent BT (British Telecom) outage reports came from the following cities: Walton-on-Thames, Epsom, Ascot, Woking, Crawley, Guildford, Godalming, Ashtead, Tadworth, Addlestone, Egham, Windlesham, Surbiton, Kingston upon Thames, and Chertsey.

City	Problem Type	Report Time
Walton-on-Thames	Internet	6 days ago
Epsom	Total Blackout	11 days ago
Ascot	Phone	12 days ago
Woking	Internet	13 days ago
Crawley	Internet	15 days ago
Woking	Wi-fi	16 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near West Horsley, England

Latest outage, problems and issue reports in West Horsley and nearby locations:

• 
  Anouska Leon (@AnouskaLeon) reported 2 minutes ago from Merton, England

  @bt_uk In relation to this, I received a text today to say a fault has been found and to call call centre but same issue with pw applies so they told me to speak to you again. See DM

• 
  barrie brown (@barriebrown1) reported 3 minutes ago from Merton, England

  @bt_uk is your customer service line down? Calling the number and it says the help desk is closed

• 
  Jon (@R0LLSY) reported 15 minutes ago from Epsom and Ewell District, England

  @bt_uk let’s discuss selling customers fibre packages... then 2 months later, less than 48 hours before install deciding we are not critical and leaving me with an open ended install date? Selling packages you can’t deliver on is v poor. Especially when home schooling etc

• 
  Jo Clennell (@Geords) reported 17 minutes ago from Merton, England

  Been in our flat for 2months and we have only had 9 days of working internet with @bt_uk but have been paying full whack for a terrible service. Apparently we have a LOS this time. More days away from work to wait on engineers #BT #internet #poorservice

• 
  Kevin84 (@turvey84) reported 18 minutes ago from Crawley, England

  @lorrainemking I quit @bt_uk for similar reasons a couple of years ago. It’s never what it says on the tin.

• 
  steve harrison (@TriumphBikernut) reported 23 minutes ago from Addlestone, England

  @Kelvin_Tatum @SpeedwayGP @btsport Lindgren.... cheats never prosper 😂

• 
  George⚽️ (@gww1996) reported 27 minutes ago from Spelthorne District, England

  @btsportfootball I pay £37.50 currently .... fancy bringing my costs down @btsport @bt_uk 🤔😒

• 
  Martin Bamford (@martinbamford) reported 33 minutes ago from Cranleigh, England

  And once again, @btbusinesscare won’t talk to me as apparently I’m not named on the account! This despite my name being added last time we had a problem. Head. Desk. Bang.

• 
  Amit Champaneri (@AmitChampaneri1) reported 35 minutes ago from Virginia Water, England

  @btsport If Juve rejected the chance to sign him because of Kulusevski joining, it must go down as the biggest mistake since we let go of Henry!!! Or worse...

• 
  Jack-Dog (@JackDogAiredale) reported 38 minutes ago from Busbridge, England

  @Marcuspdm Hoomum woke up and is now awake trying to sort out her stoopid @BTGroup @bt_uk broadband 😡🤬For a business that is “breaking down the barriers of today to release the potential of tomorrow” they do seem monumentally hopeless.

• 
  JorG (@spanishgeo) reported 40 minutes ago from Merton, England

  @haggerzz @bt_uk @btsport I’m seriously annoyed with #btsport They won’t allow suspension of payments while NO SPORTS are going on. And they don’t make it any easy to cancel the subscription online. This is #abusive behaviour. I’ll call and once cancelled, i’m not returning to them!

• 
  Jessica Andrews (@Jess_L_Andrews) reported 44 minutes ago from Merton, England

  @bt_uk Bad start to being a new customer, engineer was booked to come yesterday to set up our new broadband, never showed, called this morning and was told it was too dark for him to complete what he needed to do outside, now get told the next available date is 7th April

• 
  Alex Munro (@ADMunro) reported 47 minutes ago from Esher, England

  Could the commentators on @btsportfootball @btsport please stop sniffing directly into the microphone. It is awful #EmiratesFACup

• 
  Chris (@MrChris62) reported 47 minutes ago from Guildford, England

  @bt_uk Hi. Had a problem with the internet a while back. You thought it was the hub so you sent us a new one but turned out to be an incorrectly wired junction box. So now got a brand new hub lying around. Aren’t you going to send a bag so I can send it back?

• 
  Gavin McLelland (@gmac7000) reported 48 minutes ago from Merton, England

  @bt_uk - internet down in SM4. Any update on the problem?

• 
  Kevin McLoughlin (@Kev_McLoughlin) reported 49 minutes ago from West Molesey, England

  I move house and seemingly return to dial-up. @virginmedia guy was a man looking for a problem and probably saw a solution getting in the way of an easy day. @bt_uk say 2 weeks to £50 activation even though cables already in and I’m self-installing and it’s only 3-7mb !!!! 😠

• 
  Iain (@Skiddles1985) reported 52 minutes ago from Crawley, England

  @natalie_17 @chrisjfrev @RichJLaverty @SheKicksdotnet @btsport @BarclaysFAWSL Competitions. Whilst this weekend is not an official blackout weekend, the EFL TV deal will probably still include a 3pm blackout, hence you don’t see EFL games televised on Saturdays at 3pm in international breaks. (Best guess)

• 
  Vince McGonagle (@vincemcgonagle) reported 55 minutes ago from Crawley, England

  @bt_uk 1 hr trying to get hold of your customer service, absolute joke and still waiting

• 
  Chris France (@Chris_Francey) reported 59 minutes ago from Crawley, England

  Hi @bt_uk, after spending an hour and half on the phone this morning to try and fix my broadband issue, on the 3rd attempt. I was promised a callback within 20 minutes with an update/resolution, it’s now been over 3 hours. I don’t want to #twittershame you, just want this fixed.

• 
  Dark-Knight-Bananaman42 (@DBananaman42) reported 59 minutes ago from Sunningdale, England

  @ChadSpeedfight2 @jerryzukowski @btsportmotogp @MotoGP @lorenzo99 @26_DaniPedrosa @Official_CS27 @ValeYellow46 @btsport Moro 2 and MotoGP bikes are totally different. Many move up only to be frustrated. Rossi is not hogging a ride. He deserves the place. He will finish 6 or 7 in the championship this year. His worst finish for years and years on the slowest factory bike in the paddock.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Elton Murphy (@eltonmurphy) reported 8 minutes ago

  @btbusinesscare @Starlink 5 days later and this might be fixed by Wednesday. We’re a business and we pay for a business service. Your lack of service, communication and even a temporary solution is pathetic. The best you’ve come up with is “use a 4G dongle”. Imagine running YOUR company through a dongle!

• 
  alex (@Alex_CK2) reported 9 minutes ago

  @BT_UK My parents been without WiFi for 3 days. They were told it was billing issue despite paying and having proof. Today my mum was passed between 5 people, blaming either billing or a copper wire switch. No fix, no warning, despite paying hundreds each month. Awful service.

• 
  Dr Pauline Nelson (@DrP_Manc) reported 13 minutes ago

  @bt_uk @bt_uk. I have phoned the number. I’ve got it on speed dial. You constantly lie saying you will fix the line but you do nothing. You really are appallingly bad. No care for elderly customers without broadband. Formal complaint coming. Not that you give a darn. Appalling.

• 
  Shelley Squire (@badshelley) reported 17 minutes ago

  @bt_uk I’ve spoken to 3 people. 2 who confirmed the third gave me incorrect information. No offer to escalate and the process on the phone is a smokescreen. How do I navigate it to get a senior customer service representative?

• 
  Billy Kelly (@billykellyWWK) reported 18 minutes ago

  @HolderSuzan @bt_uk The communication companies are always terrible at communicating 😒

• 
  Ramnish Kalsi (@ramnishkalsi) reported 29 minutes ago

  @bt_uk Sorry, but this is becoming a part time job. I took out EE contract to watch some Tele not to spend my days troubleshooting poor quality hardware. I have 2 other set top boxes of better quality without contract and this is the only one with contract but of poor quality.

• 
  𝓛𝓸𝓻𝓮𝓵𝓵𝓪 (@SultryNephalem) reported 31 minutes ago

  @bt_uk I wouldn't be leaving if you had sorted my tech issues over the last 2 years. I find it very coincidental that I am switching and I have my problems turned up to 11! And my cancellation fee is MORE than I was quoted the day I was looking at leaving!

• 
  Alice (@alpinefaery) reported 33 minutes ago

  @bt_uk I have access now, thank you to the nice BT man for helping me! 🙏🏻 And sorry again for losing credit and cutting the poor man off :( I felt so bad!

• 
  Alexander Seale (@AlexSeale) reported 33 minutes ago

  @bt_uk Internet has been down all day. This is terrible. Please help!

• 
  Ellma Cearuilin Franciscan🎗️ (@CCearuilin) reported 33 minutes ago

  Recommendations required for broadband. Currently with @bt_uk but their customer service is crap. Do any of them provide a decent service for a reasonable price? #bt