BT (British Telecom) Outage Report in West Ham, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in West Ham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Ham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 21: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (62%)
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Wi-fi (16%)
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Phone (9%)
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Total Blackout (6%)
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E-mail (5%)
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TV (2%)
Live Outage Map Near West Ham, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, City of Westminster, Croydon, Lewisham, Tower Hamlets, Hackney, Hornsey, Holborn, Enfield Town, Southwark, Belsize Park, Southgate, Streatham, Dagenham and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| City of Westminster |
Total Blackout | |
| London |
Wi-fi | |
| Croydon |
Internet | |
| Lewisham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near West Ham, England
Latest outage, problems and issue reports in West Ham and nearby locations:
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🥬 🍓 Mariana Feijó 🍓 🥬
(@MarianasBits) reported
from
Hackney, England
What I want to know is who will reimburse me for the service I’m paying for while not being able to use it & who’s paying for the extra data I’m having to pay for in order to do my actual work which pays for my home & food? @TalkTalk @bt_uk (3/3)
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Daniel Hirschmann
(@danielhirschman) reported
from
Hackney, England
Wow, @bt_uk your customer service and internal systems are utterly disappointing. First you send me the wrong kit multiple times over 5 weeks(!) and then send me a message telling me if I don’t return the most recent one, I’ll be charged £50 - eventhough its STILL the wrong kit!
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Henry
(@erossiniuk) reported
from
Kensington, England
Is @bt_uk broadband down? I have no connection at home (post code W105LT) #bt #broadband
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グラハム・スミス®
(@BancoDePapa) reported
from
Tottenham, England
@bt_uk my internet is down in Tottenham N17 I have orange lights flashing on my hub and this is the second time we've been down this week.... We only changed recently from @EE and are not impressed
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David Robson 🎧🎬🌈
(@DavidRobson84) reported
from
Lambeth, England
@bt_uk I’m getting SO many cold calls on the landline recently, especially first thing in the morning. How do I log it/make it stop? 😭 It’s that much of a nuisance I want to cancel it but need it for work…
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Joe Tyrrell
(@JTyrrell_) reported
from
Lambeth, England
@bt_uk It would help if you enabled being able to stream the coverage from a mobile device onto a tv via Chromecast or similar. I don’t have access to another device other than a mobile and I’m sure you can appreciate watching on a mobile isn’t ideal.
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グラハム・スミス®
(@BancoDePapa) reported
from
Tottenham, England
@elacha123 Same here..... Got more response via Twitter from @bt_uk and @ScottishPower than their service desks..... #poorcustomerservice
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Joe Tyrrell
(@JTyrrell_) reported
from
Lambeth, England
@bt_uk please fix your PS5 app! Doesn’t let me watch live sport with constant buffering or crashing. Works fine on other devices, just not PS5.
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barrie brown
(@barriebrown1) reported
from
Merton, England
@bt_uk is your customer service line down? Calling the number and it says the help desk is closed
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Louise Brooker
(@EdwynUK) reported
from
Walthamstow, England
@bt_uk is broadband down in Leyton E10? No service and router not responsive
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devanik saha
(@devanikindia) reported
from
Croydon, England
@bt_uk Hi. I have just received my BT smarthub device but your email says it will only be activated on Monday. Could it be activated today somehow? My service no 445287
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Rob Fisher 💙
(@rob_fisher_efc) reported
from
Tottenham, England
@btsport any chance you can get a decent app team?! You are by far the worst TV app out there!
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
I'll tell you what Conte is thinking, Clive. He's thinking - why ******** did I take this job? #BTSport #COYS #MURTOT
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peter
(@peter33266430) reported
from
Kensington, England
@bt_uk called Bt to upgrade my services she said she’d call me back 30 minutes, it’s been over an hour know, I don’t think I bother anymore , what crap service, as usual by BT , I don’t why I even bothered thinking I should up grade with BT , useless
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🥬 🍓 Mariana Feijó 🍓 🥬
(@MarianasBits) reported
from
Hackney, England
Finally able to book an upgrade to fibre this week & have now been w/o internet for over 24h, which massively affected my work w @funnywomen & all that @TalkTalk can do is tell me it’s an issue w the line & @bt_uk are responsible for solving it anytime from 2-3 working days (2/3)
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Dave O'Carroll
(@DaveOCarroll) reported
from
Walthamstow, England
@bt_uk Hi. I’m having issues with my home hub. Have tried the text route but no one has got back to me. Can you help?
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Abbi
(@profmyster21) reported
from
London, England
@bt_uk Is the wifi down in SE6???
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?
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Edward Woodhouse
(@edwardwoodhouse) reported
from
Poplar, England
@bt_uk we were told our wifi would go live today. It hasn’t. We were also given a mini hub which doesn’t work. Please can you help us sort this?
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Joe Tyrrell
(@JTyrrell_) reported
from
Lambeth, England
@btsport @bt_uk are you going to fix your PS5 app out any time soon?! I pay for the BT Sport subscription yet I cannot watch any live games. It’s been months now!!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Gordon Scott Mc Bean
(@mcbeans1) reported
@btsport I don’t know who does your listings site but you have the Ladies Hockey @EnglandHockey listed as lacrosse completely different sport and very poor !
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Sean
(@Sean46073723) reported
@bt_uk hi can someone confirm if there are issues in the Durham area with bt broadband? Unable to connect and the app and site are also not working for me.
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Static Ziao
(@staticziao) reported
@WeAreOpenreach @bt_uk internet has been gone for 2 days now no one has came to do **** after they did some work near by my phone plan cant last this long and isnt great at all unlike the plan i had in florida and the provider i had there spectrum isnt as **** and actually works
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Andy Parkes
(@SaxonPark) reported
@BTCare We have. Our neighbour is with @BTCare direct and has had nothing but excuses. No reasons. In full fibre no copper line so having to rely on us for contact @bt_uk - appalling service. This is dangerous to health and life.
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Static Ziao
(@staticziao) reported
@OpenreachHelp @bt_uk Nothing just something about not a problem in that area it's been 3 days
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☆Bossqueenie 🦄 Unicornfarts641☆
(@Bossqueenie89) reported
@bt_uk Covid infections hit 2.7 million in UK And ur telling me u would put a vulnerable customer at risk who already high risk?
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Christopher Aslin
(@chrisaslin) reported
@bt_uk first time using BT mobile in USA. Data roaming on, in Wi-Fi why can I not do anything essential online because OTPs not coming through but receiving other texts.Never had issues with other providers. Really poor and massively limiting
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migry_main
(@MigryM) reported
I am paying £53 to @bt_uk for my broadband (70Mbps) and landline. Seems excessive to me. Just went to the #BT website as a NEW customer. Same BB and phone package costs £28. Wow I am a complete MUG for allowing BT to rip me off for £53. ALL offered packages are cheaper than £53 !
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cjw
(@chris2015bcw) reported
@bt_uk On several occasions I have been promised to be contacted by BT regarding the matter and on every occasion they failed to do so. BT customer service is shockingly bad. Please please take this as a warning before you consider joining BT. There are far better providers out there.
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Walker 🇺🇦
(@littlemoonfish) reported
@bt_uk Is broadband down in the darlington area, I suddenly have no service