BT (British Telecom) Outage Report in Pontycymer, Bridgend county borough, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Pontycymer, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Pontycymer and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Pontycymer, Bridgend county borough, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Tonypandy, Pontypridd, Treorchy, Merthyr Tydfil, Pontyclun, Bridgend, Ferndale, Maesteg, Treharris, Mountain Ash and Porth.
| City | Problem Type | Report Time |
|---|---|---|
 Tonypandy |
Internet | |
| Pontypridd |
Phone | |
| Treorchy |
Internet | |
| Tonypandy |
Internet | |
| Merthyr Tydfil |
Internet | |
| Merthyr Tydfil |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Pontycymer, Wales
Latest outage, problems and issue reports in Pontycymer and nearby locations:
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Richard A. Hughes
(@ricardofodol) reported
from
Llanharan, Wales
@VinSullivan @AIMS_Meat @btbusinesscare Yes, they're piss poor
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Tyler Richards! △⃒⃘
(@TheRealTR19) reported
from
Pencoed, Wales
@bt_uk internet is the worst thing I’ve ever experienced. Can’t handle more than 3 devices or it’ll cut out, but yet when we complain they want to charge 100 pound for someone to come out and sort it, “fibre optic” my arse, absolute rip off
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owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk who doni speak to about making a complaint my nat type goes from open to strict to moderate back to open my internet is bŕoke
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David Taylor
(@Davetails) reported
from
Aberavon, Wales
@kadyn25141054 @carolynharris24 @btsport Yup cancel the DD and talk to them when all this is over.
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owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk who do I.make a complaint to so ican leave bt I'm so sick of my internet dropping out it's more times than I can count yet your quick enough to take my money well no more paying my bill end off
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Paul Potts
(@paulpottsmusic) reported
from
Aberavon, Wales
@chelleybaby73 Always nice to be on @ITVWales. Had a few technical issues mainly due to poor @bt_uk internet. But we managed to get it done in the end.
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Kieran
(@kiebenson) reported
from
Glyn-neath, Wales
@DarronDupre @WelshAmbulance @NHSDirectWales @bt_uk Thanks for your kind words. Sadly I saw many who were in the wrong place - whether they were sent there incorrectly - as I believe we were or just through poor choices. All staff were working hard and actively looking for solutions.
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owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk because my nat type keeps changing how do I cancel my contract with ure selfes my internet is up and down more times than an escalator
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owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk I'm not being funny I want out of my contract the service is godamn awful I've had numerous problems the last couple of days I've spoken to advisors who say ure internet is fine there must be a problem outside how am I supposed to fix this so I think I'm gona leave
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Paul Potts
(@paulpottsmusic) reported
from
Aberavon, Wales
@chelleybaby73 @ITVWales @bt_uk The mobile phone signal is generally good. But if I need to download important files I connect my computer to my phone rather than use @bt_uk internet. Never been able to get it consistent in spite of many calls with @BTCare
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Daniel rees
(@Racingdanny8) reported
from
Cwmafan, Wales
My Internet is really starting to piss me off, engineer not sorting problem outside till Thursday 😡 @bt_uk @BT
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Dave Maydew MW0DCM
(@dave_maydew) reported
from
Tylorstown, Wales
@bt_uk @OpenreachHelp cabinet, it seemed all he wanted to do was run a speed test and tell us that the line was ok and off he went! Excuse me for this as I had the same issue and it took me 2 years to get the line replaced, I'm ready to get the same done here as it seems each
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Sarah Bell
(@danygraig70) reported
from
Porthcawl, Wales
@BTGroup @bt_uk I have had huge problems with my internet for many months. It has resulted in the road being dug up, new cables put in and a new hub. The customer service I received from Gurleen in the Leicester office has been 1st class. She cared. Many thanks to her!
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owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk the issue with my internet needs to be fixed I'm not being funny unless it's fixed I'm not paying a penny I'm supposed to get about 150mbps or 300 but I'm only getting 40mbps and 15mbps upload its horrendous for the price I pay I think I just might leave
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Dafydd Lewis
(@dafyddlewis82) reported
from
Ynysybwl, Wales
@bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it
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jasey
(@llangyjack) reported
from
Port Talbot, Wales
@bt_uk guess what it's not working again !!!!!!!!!!!
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Emma Harris ♥♬
(@emmalee909) reported
from
Merthyr Tydfil, Wales
@YouViewSupport @StrudwickM @bt_uk @itvhub @curryspcworld I forgot to say that your solution worked a charm! I noticed some privacy boxes were unticked, so I just allowed all and it worked. Thank you 😊
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Dave Maydew MW0DCM
(@dave_maydew) reported
from
Tylorstown, Wales
@SteveZPU @bt_uk @OpenreachHelp As they've noticed that the neighbors are getting 20-30mb faster than we are stuck at 24mb!! It could either be a drop line issue or the connection between one of the other poles to the one we're connected to.
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owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk there is either a problem outside or with the white box so until it's fixed dont expect money off me it's got to be the white box
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ajp
(@gwentvillan) reported
from
Newcastle Higher, Wales
@RonsTwo My @SkyUK broadband has been so bad I have had to buy a mobile broadband package. Cannot wait until 1st June when I go to @bt_uk broadband and 900mb !!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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R Lawry
(@LawrieRosalyn) reported
@bt_uk hi I need to terminate my contract (ending 8 Oct) but am looking at ridiculous wait time on call. Can you do this online please?
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👉 Julie 👈
(@juliesharp86) reported
@bt_uk you think cutting me off is a good move. What happens if we cancel both direct debits? Will you ring us then? We want to end the contract that is ending on 30th September 2022. You are trying to roll it over we want to cancel it!!
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RobRoy💙🥩
(@RobSpring01) reported
@bt_uk What a dreadful company, wish I'd never got involved wiith them
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👉 Julie 👈
(@juliesharp86) reported
@bt_uk You have cancelled our order?? Is this how you treat new customers? We were due to go live with you on 1st September 2022!!!! No contact No nothing!! Log in only to be told YOU cancelled our order 🤬🤬🤬🤬🤬🤬🤬🤬🤬 Last we had was confirmation of direct debit date 🤬🤬🤬
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John David Ambroz
(@ambroz_john) reported
@Chels_HQ @btsport Yes yes yes … let’s pressure him to leave Man is so poor and he must be sacked
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RobRoy💙🥩
(@RobSpring01) reported
@bt_uk 24/7 help at BT Means 24 days help in every 7 years
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RobRoy💙🥩
(@RobSpring01) reported
@bt_uk Not tomorrow! Today! unless you're stupid enough to place an order with them then its Not tomorrow! Its sometine never!
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Adrian Corbett
(@Adrian_Corbett) reported
@Vanarama @TheVanaramaNL @btsport Sponsor wants more publicity shock!! I just want football not to be killed because of a hobby club owner throwing his toys out the pram when he can’t watch his latest fad (Wrexham) on telly. It ain’t broken, don’t fix it.
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✨ matt ✨
(@mw2K22) reported
@bt_uk Hi, I’ve been on the phone forever trying to cancel our contract, but nobody’s answered. There seems to be no other way. Please can you help?
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Mayowa
(@hoemydays_) reported
@Seunlex4real @Chels_HQ @btsport Not the previous administration.. TT has a problem with picking a good squad