BT (British Telecom) Outage Report in Pontycymer, Bridgend county borough, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Pontycymer, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Pontycymer and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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Phone (9%)
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Total Blackout (5%)
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E-mail (5%)
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TV (2%)
Live Outage Map Near Pontycymer, Bridgend county borough, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Mountain Ash, Pontypridd, Pontyclun, Neath, Bridgend, Tonypandy, Maesteg, Pentre, Porth and Port Talbot.
| City | Problem Type | Report Time |
|---|---|---|
 Mountain Ash |
Wi-fi | |
| Pontypridd |
Internet | |
| Pontyclun |
Internet | |
| Neath |
Internet | |
| Bridgend |
Internet | |
| Tonypandy |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Pontycymer, Wales
Latest outage, problems and issue reports in Pontycymer and nearby locations:
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Paul Potts
(@paulpottsmusic) reported
from
Aberavon, Wales
@chelleybaby73 @ITVWales @bt_uk The mobile phone signal is generally good. But if I need to download important files I connect my computer to my phone rather than use @bt_uk internet. Never been able to get it consistent in spite of many calls with @BTCare
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owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk who doni speak to about making a complaint my nat type goes from open to strict to moderate back to open my internet is bŕoke
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Not The Singer
(@agarethgates) reported
from
Porthcawl, Wales
@btsport Wtf is going on now? Where's the Rays Blue Jays game I've been watching for hours gone? #Amateurs
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owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk the issue with my internet needs to be fixed I'm not being funny unless it's fixed I'm not paying a penny I'm supposed to get about 150mbps or 300 but I'm only getting 40mbps and 15mbps upload its horrendous for the price I pay I think I just might leave
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Sarah Bell
(@danygraig70) reported
from
Porthcawl, Wales
@BTGroup @bt_uk I have had huge problems with my internet for many months. It has resulted in the road being dug up, new cables put in and a new hub. The customer service I received from Gurleen in the Leicester office has been 1st class. She cared. Many thanks to her!
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owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk there is either a problem outside or with the white box so until it's fixed dont expect money off me it's got to be the white box
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Dafydd Lewis
(@dafyddlewis82) reported
from
Ynysybwl, Wales
@bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it
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owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk who do I.make a complaint to so ican leave bt I'm so sick of my internet dropping out it's more times than I can count yet your quick enough to take my money well no more paying my bill end off
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owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk I'm not being funny I want out of my contract the service is godamn awful I've had numerous problems the last couple of days I've spoken to advisors who say ure internet is fine there must be a problem outside how am I supposed to fix this so I think I'm gona leave
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David Taylor
(@Davetails) reported
from
Aberavon, Wales
@kadyn25141054 @carolynharris24 @btsport Yup cancel the DD and talk to them when all this is over.
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Kieran
(@kiebenson) reported
from
Glyn-neath, Wales
@DarronDupre @WelshAmbulance @NHSDirectWales @bt_uk Thanks for your kind words. Sadly I saw many who were in the wrong place - whether they were sent there incorrectly - as I believe we were or just through poor choices. All staff were working hard and actively looking for solutions.
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Maharaja Blues🏴🇮🇳🎸🥃
(@maharajablues) reported
from
Ogmore-by-Sea, Wales
@bt_uk Yes thanks. Though diagnostics showed no error. It still didn't work. And then it mysteriously came back by the time i got back from walking the dog. Diagnostics showing false positive due to it not testing if the login would work?
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ajp
(@gwentvillan) reported
from
Newcastle Higher, Wales
@RonsTwo My @SkyUK broadband has been so bad I have had to buy a mobile broadband package. Cannot wait until 1st June when I go to @bt_uk broadband and 900mb !!
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Paul Potts
(@paulpottsmusic) reported
from
Aberavon, Wales
@chelleybaby73 Always nice to be on @ITVWales. Had a few technical issues mainly due to poor @bt_uk internet. But we managed to get it done in the end.
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Daniel rees
(@Racingdanny8) reported
from
Cwmafan, Wales
My Internet is really starting to piss me off, engineer not sorting problem outside till Thursday 😡 @bt_uk @BT
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Tyler Richards! △⃒⃘
(@TheRealTR19) reported
from
Pencoed, Wales
@bt_uk internet is the worst thing I’ve ever experienced. Can’t handle more than 3 devices or it’ll cut out, but yet when we complain they want to charge 100 pound for someone to come out and sort it, “fibre optic” my arse, absolute rip off
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Owen Howe
(@Owsh94) reported
from
Coity, Wales
6 phone calls this week to @bt_uk and still no resolution in sight! Dreadful customer service.
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sharon simpson
(@sharonSSN) reported
from
Porthcawl, Wales
@bt_uk That’s a total fib! When I complained you said we have an older house so the walls must be thicker which is why it doesn’t work very well. You did say if we paid more money - £10 a month you could fix it with halo. We already have super fast - a con
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Richard A. Hughes
(@ricardofodol) reported
from
Llanharan, Wales
@VinSullivan @AIMS_Meat @btbusinesscare Yes, they're piss poor
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owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk because my nat type keeps changing how do I cancel my contract with ure selfes my internet is up and down more times than an escalator
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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SimonNewish
(@TheHashCatHack) reported
@FORD53998693 @btsport Happened too me too. Not the first time aswell. We pay strong money to BT and yet the service is from a potato…
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Jason Bushell
(@jasonbushell86) reported
@bt_uk hi, I signed up for broadband and tv (with nowtv entertainment package) last week. Got email saying I can watch nowtv straight away, but it's not letting me set a password (just saying try again later). I've tried a few different pws over the past few days. Any issues?
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Ian
(@HawkeyeIan) reported
@bt_uk price increase, service decrease. Well Done BT! WHAT AN ABSOLUTE SHAMBLES. Nearly 2 years with this service and can't wait to leave and go to #Sky Lost all the freeview channels today! What a joke!
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Dan Whitehead
(@DanWhitehead2) reported
@Carra23 @SkySportsPL Time for a change! You & Souness poor at best! @btsport excellent this season & need more fixtures
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Suzi Rollinson
(@calmgirl) reported
@bt_uk our broadband has not been working since 15th February when your engineer turned up to install our new broadband and could not complete the job without a hoist. We’ve raised 2 complaints, this is not the excellent service you promise on your recorded phone message! Annoyed
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Simon Jackson
(@Nim0n) reported
@ItsPropaPanda @btsportufc @btsport recording of UFC is awful. Brunson Du Plessis is unwatchable
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Chris Reilly 🌎⚽️
(@SaltyHQ) reported
@bt_uk Thanks Brian. There were no issues locally. Reset the Hub a couple of times and uninstalled and reinstalled the app. Still a few buffering issues but managed to watch what I wanted. Just can’t believe my internet is the issue at over 300mbps?
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Eathan_Adams
(@eathanadams) reported
I mean who books an eng. appt then cancels it without telling the customer. Will you cover my loss of earning and fix my broadband. I can’t afford to lose 1/4 of my rent in a cost of living crisis waiting round for eng that don’t turn up @bt_uk @OpenreachHelp #CostOfLiving
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𝙎 𝙐 𝙇 𝙇 𝙄 𝙑 𝘼 𝙉 - 𝙎 𝙊 𝙐 𝙉 𝘿
(@sullivansound) reported
@btsport fix your UFC video upload please. Freezing all the time. #ganevsjones #btsport #techissues
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Patrick Frost
(@frostefroste) reported
@bt_uk - Day 7 and still no broadband. Irony your billing system still working. Complaint team now 78 hours late on agreed call back. #roguetraders