BT (British Telecom) Outage Report in Deptford, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
The latest reports from users having issues in Deptford come from postal codes SE8 and SE14.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Deptford, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Deptford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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Phone (8%)
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Total Blackout (6%)
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E-mail (6%)
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TV (2%)
Live Outage Map Near Deptford, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Streatham, Croydon, Harringay, Holborn, Camden Town, Paddington, Bermondsey, Leyton, Tower Hamlets, Islington, Enfield Town, City of Westminster, Belsize Park and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 London |
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| London |
Wi-fi | |
| Streatham |
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| London |
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| Croydon |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Deptford, England
Latest outage, problems and issue reports in Deptford and nearby locations:
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Daniel Shade
(@shade306) reported
from
Bromley, England
Hey @bt_uk can you look into my my equipment orders are being spread across Kent? I’ve moved home and stayed with BT but it’s looking like a mistake. Called your team this morning who confirmed that my equipment is AWOL. Currently with no signal or Wi-Fi making life difficult 👍🏻
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Richard Foster
(@richardfoster1) reported
from
London, England
@bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!
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Nadine Matheson
(@nadinematheson) reported
from
London, England
Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk
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GurunG PankaJ
(@Godavarian193) reported
from
Merton, England
Tube strike. wife working WFH and @bt_uk outage. Brilliant 😡
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Janet E Baldwin 🌸
(@JanetEBaldwin) reported
from
Sutton at Hone, England
@fiftyminus2 @Tobyamori2011 I had a similar problem with my elderly Dad’s phone. I had to take to Twitter. To be fair @BTCare we’re very helpful.
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Allen_lovemymind
(@EpsomMental) reported
from
Epsom and Ewell District, England
@bt_uk Thank you Elaine. I am so peeved that I have waited 253 days and it took the OpenReach engineer no more than 1 and a half hours. I have got myself so stressed & mentally unwell over this situation!! And feel BT executive complaints team have not listened/heard my complaint
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Farnaz 🏴🇵🇰
(@Nazzzzzz1000) reported
from
Lambeth, England
@ManUnitedZone_ @btsport Why are these miserable ******* always moaning.. *******
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john durant
(@johndurant63) reported
from
Islington, England
@bt_uk Bt kept me waiting 5 hours for a installation Another lost customer Send me a returns bag for your equipment I won't be needing or using
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Johnny Dowling
(@JohnnyDowling10) reported
from
Croydon, England
It's amazing that between March and May @skytv put my bill up by £12.47 a month without even a notification! Over 14% increase for no change in service at all - odd behaviour considering I am out of contract. Hey there @bt_uk and @VirginMedia_TV
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Ingrid Lopez Cardona
(@ilopezcard) reported
from
Lambeth, England
@bt_uk Have been trying many weekends and weekdays to contact you for issues with my TV. No response. App support is useless as it does not describe the box I have. Issue since box installed last year. No way to have it fixed. Might leave BT as the response rate is zero
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Richard
(@sirblackers) reported
from
Walthamstow, England
@bt_uk we have been on hold for an hour waiting to speak to someone. The service we were promised when transferring from one property to another is so bad (now just 5 megabits) that we cannot stay with BT. We need to arrange cancellation of services. Please instruct how to do so.
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john durant
(@johndurant63) reported
from
Islington, England
@bt_uk waited five hours for a engineer No communication Anotherost customer
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Sandro Rosa
(@SMarxx4) reported
from
Epsom and Ewell District, England
@bt_uk You definitely need to sort out you customer service. It’s been a shame. Keeping saying you’re extremely busy at moment.If you’re busy get more people to answer the calls.I’m really sure I won’t get that on sales team. Philip Jensen do something
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Sabīne
(@SabineDreibe) reported
from
Paddington, England
@bt_uk still no internet at W2 .. left with no connection, forced to use my mobile phone data in order to do work .. who’s going to compensate the extra charge I will have to pay to my mobile data provider due to your service being down?
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Lonely-planet-girl
(@excellenceinLDN) reported
from
Lambeth, England
@bt_uk I cannot log into MyBT app nor the BT website. Is the system down? I need to access my bills urgently.
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Peter Hughes
(@PeterLingua) reported
from
Tottenham, England
@bt_uk with the wait times way in excess of 30 mins (been on hold for nearly an hour), is it easier to visit your stores to renegotiate or cancel my contract with you?
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Jane Tippett
(@Janietip) reported
from
Camberwell, England
@bt_uk Everyday since Friday #Broadband has gone down around this time. In and off all day and then again late afternoon. #troubleshooter every day but still happens. Weather related???
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Ororo Munroe
(@justcryhavoc) reported
from
London, England
@btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.
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Jeannie Di Bon
(@jdibon) reported
from
Merton, England
@damiendavis @bt_uk Has yours still down or has BT resolved? I’ve been down since 11.30.
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Sabrina J. Elliott
(@SJEIsAnAuthor) reported
from
Tottenham, England
@bt_uk how can I speak to a person, and not a bot! (As lovely as the bot is...). I have a neighbour with a landline, no mobile. The line is faulty and he cannot access your repairs service. I've also Dm'd. Thank you #apolitetweet #itsveryurgent he's been on his own, no contact.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Mark's Tweets
(@tweets_marks) reported
@CarlosNFFC #Prime @primevideosport is just £8.99 a month, cancel at any time, and comes with a whole range of other services and benefits. Even #BTSport isn't the huge commitment a Sky contract is.
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Hollins Eco-Anarchist Collective💙🌻
(@meer_salt) reported
@MumbrianSpinner @bt_uk BT was the worst company I have ever had to deal with. Just awful. I’m with Talk Talk now and they are immeasurably better.
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Levy Koslosky
(@Levykoslosky99) reported
@JaseyRae1996x @btsport @aleaguemen Still ongoing worried ain’t adverts and problem with the broadcast.
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Mearzy
(@mearzyy) reported
@bt_uk How can I ? I tried calling and it says you’re not working today
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Lintstein 🇺🇦🎣⚽️🔥🏢🎎🚴♂️🇺🇦🦕
(@staffsref) reported
@MumbrianSpinner @bt_uk We have no issue with speed of BT (supposedly 50Mb/s) but service keeps dropping out. I can get 77Mb/s with Sky and 125+ with Virgin but we only really use it for TV streaming & social media etc
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Becky
(@beckyc_84) reported
@bt_uk Absolute joke! If this were true you’d be helping reconnect me after YOU wrongly disconnected our broadband over Christmas. We now have no internet, phone line, phone service or any way to contact the outside world and keep in touch with my elderly and at risk…
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Becky
(@beckyc_84) reported
@bt_uk … We live in the middle of nowhere and have to walk 15 minutes just for a phone signal. What happens in an emergency?! We also live 6hrs from friends and family… this is immoral and a complete lack of duty of care through YOUR error!! …
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Becky
(@beckyc_84) reported
@bt_uk … keep being told to wait when new jobs and vulnerable adults are at risk is NOT OK!! I Just keep being told to wait for an email or phone call from the complaints dept. Someone tell me how I’m meant to receive a call or email with NO PHONE SIGNAL OR INTERNET 🤬🤬🤬🤬🤬
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SOS_Stacey
(@SOS_Stacey) reported
@meer_salt @MumbrianSpinner @bt_uk Talk Talk goes down at midnight every Sunday. It’s down now but they act like there is no issue
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Steven Spencer
(@icy_bluesky) reported
@bt_uk Ive done all of this multiple times I just get fobbed of with 'it seems fine at our end it must be your end thats the problem' plus your prices are going up in January theres a provider in our area that is installing fibre we are going to change to them.