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BT (British Telecom)

BT (British Telecom) Outage Report in Crumlin, Caerphilly County Borough, Wales

Why is my BT (British Telecom) service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Crumlin, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Crumlin, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 16% Wi-fi (16%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 1% TV (1%)

Live Outage Map Near Crumlin, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Newport, Pontypridd, Caerphilly, Pontypool, Hengoed, Blackwood, Merthyr Tydfil, Pontyclun, Cwmbran, Bargoed, Ynysddu, Treharris, Tredegar, and Mountain Ash.

CityProblem TypeReport Time
Newport Wi-fi 3 days ago
Pontypridd Wi-fi 4 days ago
Newport Internet 4 days ago
Newport Internet 4 days ago
Newport Internet 5 days ago
Caerphilly Internet 5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Crumlin, Wales

Latest outage, problems and issue reports in Crumlin and nearby locations:

  • dafyddlewis82
    Dafydd Lewis (@dafyddlewis82) reported from Ynysybwl, Wales

    @bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it

  • nicnacnoopixs
    Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales

    So after 2.5hrs of trying to source the issue and finally getting confirmation that our internet fault is outside of the house and down to @bt_uk have now been advised it’ll be fixed my 9th April - looks like we won’t be working from home this week then !😡 #time to change

  • gooner1947
    Peter N (@gooner1947) reported from Blackwood, Wales

    @bt_uk Send me the £20! Mine has been awful lately. So so slow!

  • nicnacnoopixs
    Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales

    @RichCounty27 @bt_uk Unbelievable honestly, we pay for the super fast broadband as we use it for home tv and both for work but am seriously considering moving now - another bloody week with no service and paying a fortune to run a hot spot thru my phone

  • Serian_G
    Serian Ganesh (@Serian_G) reported from Merthyr Tydfil, Wales

    Uncle offered new hub from @bt_uk turned up four days late. So after taking a day off work last week(self employed) for an engineer, there was a no show. Rebooked again for today & guess what. Another no show. Case manager supposed to ring back. Guess what, no call #poor @WhichUK

  • srp0000
    Shaun Porter (@srp0000) reported from Newport, Wales

    Premiership coverage is so much better on @btsport than @SkySportsPL at the moment, more polished, better interviews, less stupid playground style questions by pundits.

  • OzUrfaCardiff
    OzUrfa (@OzUrfaCardiff) reported from Beechwood, Wales

    @btbusinesscare hi bt have you got any idea to stop charge the shops for linerental. Because shop is closed any many other company are not changing the costumer due to covid. I have a restaurant and closed down temporarily but im still paying bt

  • nicnacnoopixs
    Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales

    @bt_uk what’s going on guys - after a run of two weeks and no internet issues now we’ve got nothing again !

  • Owen_Jenkss
    Owen (@Owen_Jenkss) reported from Risca, Wales

    @bt_uk how is my connection so bad, 300kbp/s download speed absolute joke, I can’t even load a video on my phone *************** now

  • Max25143798
    Max (@Max25143798) reported from Newport, Wales

    @J_P_Green @btsport Fight won't be Khan never in a boring fight ! I see it going 12 rounds well I'm hoping 🤞💰🥊

  • ryanprice1927
    Ryan Price (@ryanprice1927) reported from Llantwit Fardre, Wales

    Time to cancel @SkySports and @btsport as I am funding this bollox. £80 million ffs. Better centre halves in the Rhondda

  • TNevillee
    Tom Neville (@TNevillee) reported from Trethomas, Wales

    Honestly have the worst internet in the whole of South Wales, contacted @bt_uk so many times to sort it but **** all has been done. Joke of a company

  • TNevillee
    Tom Neville (@TNevillee) reported from Trethomas, Wales

    BT are easily the worst broadband company there is, customer service is absolutely ******* pathetic aswell @bt_uk sort it out

  • hop_gary
    Gary Hopkins (@hop_gary) reported from Rhymney, Wales

    @ODDSbible @BTSportBoxing @btsport @1927Cookie wtf is this about

  • emmalee909
    Emma Harris ♥♬ (@emmalee909) reported from Merthyr Tydfil, Wales

    @YouViewSupport @StrudwickM @bt_uk @itvhub @curryspcworld I forgot to say that your solution worked a charm! I noticed some privacy boxes were unticked, so I just allowed all and it worked. Thank you 😊

  • AndrewHazard
    Andrew Hazard Photography (@AndrewHazard) reported from Panteg, Wales

    @bt_uk I think ‘inept’ just about covers your customer service #unfitforpurpose

  • TNevillee
    Tom Neville (@TNevillee) reported from Trethomas, Wales

    @bt_uk Your wifi is absolutely ******* shit, thanks

  • Steffan_McMahon
    Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @BTCare - Hi just had a phonecall from the following number 01623 534963, claiming to be from BT openreach saying that there is an issue with my line. As soon as I asked before we go further what is my address and who is my broadband provider he put the phone down.

  • GreggC_CC
    Gregg 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@GreggC_CC) reported from Newport, Wales

    @jackfb22 @btsport @btsportrugby @virginmedia Glad it's on channel 4 too today. Even if it's not so good commentary. Has to be a feed issue somewhere, because the adverts were fine.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • originalparky
    P4rky (@originalparky) reported

    @btsport Do you not have any better pundits? Keown is so Arsenal biased it’s terrible to listen to.

  • ThatcheriteD
    ≋D≋ 🤿🥃 (@ThatcheriteD) reported

    I despise @btsport. Stupid egg chasing that nobody cares about on, missing the start of Inter vs Roma. Truly a pathetic company.

  • andystock22
    Andy Stock (@andystock22) reported

    @whatalex @btsport They are now allowed to broadcast it until 5:15pm due to the UK TV football blackout period. Blame the English Football Association for this!

  • lukeregan
    Luke Regan (@lukeregan) reported

    @bt_uk I can’t get any customer service by phone, just constantly on hold whenever I call. I’ve had a failed upgrade and now not even getting the TV channels I’m paying for. Please fix it or allow me early cancellation so I can move to Sky.

  • bazzaclarke99
    Barry Clarke (@bazzaclarke99) reported

    @bt_uk I have so much info on DM's to report a fault on someone else's landlines and I'm still being asked lots of personal info question about me and the landlines I am reporting as faulty what is this all about? I'm trying to help you!

  • J4YK3Y
    MacN'Windows (@J4YK3Y) reported

    Trying to watch a football game on the @btsport app is excruciating. The quality is so poor, imagine having an app that bad by a communications company in 2022. Awful quality.

  • weareofTheEarth
    T J J (@weareofTheEarth) reported

    @btsportfootball @btsport Particularly loved the commentary team’s totally shocked reaction to the ref showing a red card, then spending the next half hour saying what a terrible tackle it was and how Emerson should be burnt at the stake for his sins

  • Marksto1983
    Mark Stokes (@Marksto1983) reported from Seaton Valley, England

    Dunno what hurt’s more my eyes watching that awful Spurs performance or my ears from that awful commentary from Martin Keown #ARSTOT #Spurs #BTSport

  • FPLJonathan
    Jonathan (@FPLJonathan) reported

    @FplVelvet @martinkeown5 @btsport Tbf listening Jenas was nearly just as bad imo Cant go anywhere without hearing from biased commentators - getting tedious

  • CahonasScotland
    Cahonas Scotland (@CahonasScotland) reported

    @bt_uk Hi we urgently need to speak to someone about a vulnerable neighbour who has issues on her phone line and whose Emergency System box, which she relies on, is now not working. Can you please advise? She has no way of contacting herself. Thank you