EE outages and service status in Stepney, England

Problems in the last 24 hours in Stepney, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Stepney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stepney, England

The most recent EE outage reports came from the following cities: London, Hackney, Islington, City of London, Southwark, City of Westminster, Poplar, Newham, and Waltham Forest.

City	Problem Type	Report Time
London	Phone	5 hours ago
Hackney	Wi-fi	24 hours ago
Islington	Phone	1 day ago
London	Total Blackout	1 day ago
Hackney	Internet	1 day ago
City of London	Phone	2 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Stepney, England

Latest outage, problems and issue reports in Stepney and nearby locations:

• 
  John (@SaffaJohn) reported 3 minutes ago from City of London, England

  @EE fantastic service from Qasim at your Canary Wharf,London store today. He helped fix my elderly fathers phone.What a star.

• 
  Michael Buckley (@fuhirees) reported 12 minutes ago from Islington, England

  @EE I am a longstanding EE customer.I made an order yesterday for a sim upgrade for my phone.Given order confirmed by email.This morning got message to call EE, provide a bit more information to complete the order. Rang number and was kept on hold for 30 minutes then gave up.

• 
  Ayo (@Ayoolanaa) reported 22 minutes ago from Hackney, England

  @EE internet is absolutely, and I cannot stress this enough, the WORST broadband I have ever experienced. I can’t play a single game with lagging, why? Simply why?

• 
  Jason Coppin (@jason_coppin) reported 27 minutes ago from London, England

  @EE still waiting for my 5G SIM card which I ordered on Wednesday morning. Allowing for Covid delays, would have expected it here by now via first class post. If you weren’t the only decent 5G signal round here, would be thinking about cancelling! 😳

• 
  Ayo (@ChocOnTour) reported 29 minutes ago from Hackney, England

  I say again. @EE is the worst coverage I’ve ever seen. I can’t play Xbox without it disconnecting me from games, for no reason at all.

• 
  Markus Mühlberger (@mmuehlberger) reported 30 minutes ago from London, England

  Thanks again @Experian_UK for being a shitty company. You are messing with my life. After 18 minutes on hold, your employee just hung up. I have no bad credit, but can’t get a £20/mo phone contract with @EE, because you’re not willing to identify me (or help you do it).

• 
  Sarah (@eatsruns) reported 31 minutes ago from Hackney, England

  @DipakV88 @EE O2 is the only utility company that has held my loyalty since I moved to the UK 14 years ago. But I will admit, the network coverage in London can be patchy!

• 
  Ben Fisher (@BenFisherCT) reported 34 minutes ago from Islington, England

  We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk

• 
  Brad Clark (@bradclarkuk) reported 39 minutes ago from Poplar, England

  @EE Yes. It was a long hard lesson with @three that on paper they offered the same for more than half the price but in reality it was a dumpster fire of a service. Terrible customer support. Smug social team and diabolical data speeds and coverage. So not cheap at all really!

• 
  Harry Bilbao (@harrybilbao) reported 39 minutes ago from Poplar, England

  @EE Thanks after spending about two hours waiting to chat to a customer service representative. I am completely shocked to see the horrible service provided by him. God forbid I was paying for a service.…. Oh… wait. I am!

• 
  ‼️🫀🇬🇧Gin.Gin🇿🇦🚩 (@Gin_Shamasi) reported 42 minutes ago from London, England

  @EE why do i have to call every single month about my signal issues but yet i pay full amount every month on time. Yet your UK No1 leading cellular network providers!! This if frustrating me now 😡😤🤬 I’m at home or work I’m facing connection ISSUES.

• 
  Shaik (@ahmed1_shaik) reported 45 minutes ago from Stratford, England

  @EE my wife passed away last two months back and i am not working but still I’ve paid my direct debit but this month i cant pay from the next month i can please call me 07951208182 to discuss if possible. Thanks

• 
  Emyr Glyn Rees (@emirrelevant) reported 46 minutes ago from Hackney, England

  @EE Live chat rarely connects - please direct me to the WhatsApp chat support please.

• 
  Callum (@Callum_Walker96) reported 46 minutes ago from City of London, England

  @EE how do I cancel my rolling contract

• 
  Marc Flores (@marcflores) reported 47 minutes ago from Stratford, England

  @EE Hi Jo - my data speeds seem to be non-existent or extremely slow in E13 and E15 (I’m commuting right now).

• 
  The Mitchell Brothers (@MrMitchell) reported 47 minutes ago from Hackney, England

  @EE Hello I demand an answer why is the network not working!!!...

• 
  𝘈𝘮𝘪𝘵 K (@Amit_Mayfair) reported 53 minutes ago from Stratford, England

  @xxtootsiexx @EE Sarah I am in same boat. So many times the signal just disappears.

• 
  Tom Wynne (@twynne) reported 55 minutes ago from Poplar, England

  @EE please confirm when you’ll resolve the issues in KT6. This has been ongoing for over 4 weeks already with the services barely usable in that location. Last update from the service status now shows several more weeks minimum, which is not acceptable.

• 
  Salima Chitalya Mitha (@sxcmitha) reported 56 minutes ago from Islington, England

  @EE Hi David, thanks for your lovely msg. Sadly, after 20 yrs I think it’s time for me to leave @EE. Apart from the EE’s Social Media team I’ve only ever had really bad customer service. It shouldn’t be like this; EE is too big to care. Thanks for trying.

• 
  Andy Coxon (@andycoxonuk) reported 58 minutes ago from London, England

  @MrChrisPassey @scotthayesss @EE BOYS!!!! I’m on @ThreeUK sim only £15 a month #wtf

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Callum Lapper (@Lapperrr) reported 5 minutes ago

  @EE Respectfully im not going through to the same teams I've been put through to already as my complaint was deemed no resolution, however one of your employees made the fatal mistake of misleading me with factually incorrect information so I'll be taking it to the ombusman

• 
  Erika (@ErikaDucker) reported 7 minutes ago

  @EE between store snd your repair centre there has been damaged caused to my phone yet all denying it and saying ive caused the damage yet it wasnt logged when booked in!! Won't let me complain! COVER UP!!!

• 
  Barney T (@barrytardy) reported 10 minutes ago

  Rang @EE today as I had a problem with my bill. She told me she’d give me a better TV package for 3 months as a sorry for their mistake, not telling me she was signing me up for another 24 months! Should be hauled aside for dodgy sales tactics-kept me on the line for 45 minutes!

• 
  Keith Hepburn (@targettuition) reported 10 minutes ago

  @lonew0lfmode @EE They will get a lot of calls in the morning @EE as I could not even send an email. Website says no issues.

• 
  Tabs (@tabadash) reported 11 minutes ago

  @EE I thought that too, but unfortunately the delivery doesn't appear there&I still can't access any PIN. I'm a bit at a loss now because I'm uncomfortable with phone calls, yet that's the only solution I've been given. I'd really appreciate any help.

• 
  FitbaLitics 🆎 ⚖️ 🐏 ⚽️ 🏡 🎶 (@fitba_house) reported 16 minutes ago

  @England @EE @BukayoSaka87 Never seen so much hype over a friendly

• 
  Andrew (@NearlyOver40) reported 24 minutes ago

  @O2 @ee Does O2 have problems in GL51? My iPhone 13 shows 5G and 4 bars but NOTHING works (e.g. X, WhatsApp). My wife’s EE iPhone 13 works perfectly there … comments/advice please.

• 
  Curtis Evans (@bladestylez02) reported 26 minutes ago

  @Celtix14 @EE same problem here dom

• 
  WithNibs (@WithNibs) reported 26 minutes ago

  @EE WHY IS THERE NO TOP OPTION IN MYEE APP? REALLY BAD DESIGN. WHO DOES THE THINKING THERE? FIRE THEM!

• 
  Zak ₄₄ (@ZRuns0nCoffee) reported 27 minutes ago

  @EE It’s to do with GFast. Why are you allowed to break contract and cut my service to a quarter to what I’m getting now? Can you imagine if I asked that about price or ending my contract early? This is now allowed. How can I take this further?