EE outages and service status in Stepney, England

Problems in the last 24 hours in Stepney, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Stepney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stepney, England

The most recent EE outage reports came from the following cities: London, City of Westminster, Waltham Forest, Southwark, Poplar, Hackney, City of London, Islington, and Newham.

City	Problem Type	Report Time
London	Internet	8 hours ago
City of Westminster	Phone	1 day ago
London	Internet	2 days ago
Waltham Forest	Internet	3 days ago
Waltham Forest	E-mail	3 days ago
London	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Stepney, England

Latest outage, problems and issue reports in Stepney and nearby locations:

• 
  𝘈𝘮𝘪𝘵 K (@Amit_Mayfair) reported 23 seconds ago from Stratford, England

  @xxtootsiexx @EE Sarah I am in same boat. So many times the signal just disappears.

• 
  John Robinson (@jr_svb) reported 7 minutes ago from Islington, England

  Funny how poor my 4G has become with @EE lately, now that we are close to #5G roll out.

• 
  DomLee1987 (@DomLee1987) reported 9 minutes ago from London, England

  @EE Hi, I have an EE internet service and was looking to get a booster as planning on having an office at the bottom of the garden. Is this available with EE?

• 
  Harry Bilbao (@harrybilbao) reported 12 minutes ago from Poplar, England

  @EE Thanks after spending about two hours waiting to chat to a customer service representative. I am completely shocked to see the horrible service provided by him. God forbid I was paying for a service.…. Oh… wait. I am!

• 
  Mr P (@adrian_pennelli) reported 12 minutes ago from Hackney, England

  Ah well. So it will be good riddence to @EE at the end of my contract and hello to @virginmedia and @Virgin as they have been excellent dealing with my wife's issues unlike you lot. Dreadful service from @EE where the customer is taken for granted. #poorservice #poorcustomercare

• 
  Josephine Bakah (@BakahJosephine) reported 17 minutes ago from London, England

  @ASA_UK pls stop the @EE ad with the snake. It's horrible and traumatising. Horrible!

• 
  mark (@taylor251073) reported 20 minutes ago from Stratford, England

  @EE how do I cancel my contract when my contract finishes,

• 
  Keith Bursnall 🏳️‍🌈 (@KeithBursnall) reported 21 minutes ago from London, England

  @virginmedia been down for most of the day (thank god for @EE mobile data). No mention of local network issues.

• 
  Michael Buckley (@fuhirees) reported 23 minutes ago from Islington, England

  @EE I am a longstanding EE customer.I made an order yesterday for a sim upgrade for my phone.Given order confirmed by email.This morning got message to call EE, provide a bit more information to complete the order. Rang number and was kept on hold for 30 minutes then gave up.

• 
  Shaik (@ahmed1_shaik) reported 24 minutes ago from Stratford, England

  @EE my wife passed away last two months back and i am not working but still I’ve paid my direct debit but this month i cant pay from the next month i can please call me 07951208182 to discuss if possible. Thanks

• 
  David 🛸 (@DavidEscobarLDN) reported 26 minutes ago from Islington, England

  @EE I've been waiting 6days to get my old PAYG number transferred to a new SIM only monthly contract with you. The advisors I've spoken to have lied to me stating it will be done within 24 hrs. If this issue isn't sorted today I'm cancelling the contract. Really disappointed.

• 
  Jason Starman QBE 💙 (@starmanuk) reported 31 minutes ago from London, England

  @EE I'm currently receiving no service in southeast London. Is there an outage?

• 
  Lochlann (@Lochlanndg) reported 38 minutes ago from Stratford, England

  Day of contrasting customer service experiences. @jlandpcustserv (3rd party) engineers drove off without ringing bell, @ee mess up a number change (but sort it out well), @AmazonUK confuses keyboards and toilet paper and is completely useless about it. And @AmexUK is excellent

• 
  Zarah🧸 (@Zarah_666) reported 42 minutes ago from Islington, England

  @EE Hi I’m trying to access the my ee app and it’s not working

• 
  Emyr Glyn Rees (@emirrelevant) reported 44 minutes ago from Hackney, England

  @EE Live chat rarely connects - please direct me to the WhatsApp chat support please.

• 
  tim parsons (@timpar2109) reported 47 minutes ago from Poplar, England

  @EE your customer service is poor. Need to register an issue with broadband dropping out why can't I just chat with someone or log the issue. It's happened 3 times in last 2 hours router just loses the connection.

• 
  Ayo (@ChocOnTour) reported 50 minutes ago from Hackney, England

  Could not stress this, if you have a choice, do not choose @EE as your internet service provider

• 
  Rory McCarron (@CyclingLawLDN) reported 52 minutes ago from London, England

  @GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service

• 
  Rory McCarron (@CyclingLawLDN) reported 55 minutes ago from London, England

  @EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...

• 
  Mr Nana Marfo👨🏿‍💻🧔🏿🧔🏿 (@Mr_Unique_Voice) reported 58 minutes ago from London, England

  @EE I never got a reply to my message about sponsorship

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Danfotoman (@danfotoman1) reported 3 minutes ago

  @EE You claim to be the best network in the uk, your terrible in Birmingham does ee stand for “extremely exaggerated “ probably the worse network I’ve ever had

• 
  Rach 🇪🇺 (@MsVespertilio) reported 6 minutes ago

  Appalling service from @EE who have TWICE in the space of 4 weeks dispatched equipment to addresses I don’t live at. Including today two hours after being assured no equipment would be sent. After years of recommending service I am now doing the opposite. Avoid!!

• 
  grahampike (@e4billycab) reported 8 minutes ago

  @chelshakespeare @EE Good luck phoning 150 😡 you’ll never get an answer 😟

• 
  Kati Thompson (@CrazyRatLady80) reported 10 minutes ago

  @EE I transferred my phone to another provider, you sent me a refund cheque, and have now sent me a bill for what looks like a whole month. I am confused please help. I left with about 14 days on the contract so how can I owe a whole month? And why refund then ask for money?

• 
  Andrew Parmenter (@AndyP1982) reported 11 minutes ago

  @EE why can a new customer get a deal £10 a month cheaper than someone who has been a customer for nearly 5 years? Where is the customer loyalty? I’ve now signed up to @virginmedia #customerlost #customergained

• 
  𝐓𝐚𝐬𝐡𝐚 𝐇𝐚𝐠𝐠𝐞𝐫𝐭𝐲 (@tashacofield__) reported 13 minutes ago

  @EE can you please inform me why BBC and ITV won’t work on my TV? By far the worse TV and internet provider I have ever dealt with. Never again.

• 
  Lu 🎙⚒️ (@recklesslntent) reported 13 minutes ago

  @EE my dad is calling g about his contract and reducing the price of this. I understand due to RPI and being out of contract the price has gone up. But why is he being asked about Netflix and almost a weird focus on this rather than focusing on the issue which is finding an upgrade price that is lower. The agent then focused on cableing which dad has explicitly said he doesn’t want My dad has had a stroke - his vulnerability was not addressed or empathised with once during the call I understand we are supposed to be kind and pleasant on the phone but the agent you have in retentions who spoke to him was not listening, hiding behind process and utterly incompetent

• 
  Ian Murphy (@journoian) reported 15 minutes ago

  Hey @ee you send me a message to call 150 inside working hours because you can’t tell me my roaming minutes for an unlimited business account. When I try it tells me they are unavailable. Why tell me they are there 8am-8pm if they are not available. #fail

• 
  Scott Mackie (@smacktoid) reported 20 minutes ago

  @EE Nah, I’m fed up talking to your teams. I’ve spent something like 6-8 hours either in store or using your online support to get a device returned while you steal my money. I should start charging you.

• 
  Nathan Pope (@nthpopee) reported 20 minutes ago

  @EE Do you even train your customer service reps ???