EE outages and service status in Stepney, England

Problems in the last 24 hours in Stepney, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Stepney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stepney, England

The most recent EE outage reports came from the following cities: London, Southwark, Hackney, City of London, City of Westminster, Poplar, Lambeth, Tower Hamlets, Waltham Forest, Leyton, Islington, Newham, and Stratford.

City	Problem Type	Report Time
London	Total Blackout	18 hours ago
Southwark	Internet	1 day ago
Hackney	Phone	2 days ago
London	Internet	2 days ago
Southwark	Wi-fi	3 days ago
London	Wi-fi	3 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Stepney, England

Latest outage, problems and issue reports in Stepney and nearby locations:

• 
  🎄🎅 AzzyKevmas 🎅🎄 (@AzzyChill) reported 3 minutes ago from London, England

  .@EE's network in London really is questionable. I've had to rely more on WiFi here than anywhere in Sydney and that's from a country that brought you the NBN

• 
  Hannah Parmenter ♥ (@hannah_p79) reported 6 minutes ago from Poplar, England

  @EE I've tried to speak to your department, I've been with EE for years and never had a problem. But my phone has been cut off and my disabled son is in hospital and I have doctors trying to get hold of me and vise versa but I can't

• 
  Markus Mühlberger (@mmuehlberger) reported 10 minutes ago from London, England

  @ExperianExperts @Experian_UK @EE It is not EE’s decision, if you’re unable to provide me with a credit report claiming you can’t “identify who I am”, while NEVER asking for additional details or evidence. I’ve been trying for 8 months now to get this sorted.

• 
  Amanda (@amandab_UK) reported 12 minutes ago from London, England

  @LovesTKandSP @EE They provided me with a booster as mine was terrible at home, problem solved

• 
  itsmenaaz (@naazalii) reported 15 minutes ago from Poplar, England

  @EE Hi Matt, I have been with EE for longer than 17 years. Iv never had any issues. 2 years ago I took out two contracts A monthly phone contract and a sim only contract. The first couple months were smooth like a babies bottom. Until I started having issues with my my 4G

• 
  pip 🕳️ (@philford) reported 16 minutes ago from Islington, England

  @enterjamesment @keeforelli @EE It's awful here too and has been for days.

• 
  Alexis Raphael (@alexisraphael) reported 17 minutes ago from Hackney, England

  @EE I’ve been trying to deactivate my answer phone but it won’t let me do it I’m going to Ukraine and will be charged £1.80 a minute if someone leaves message can someone pls help me deactivate it this is not cool! I was on hold for 30 mins no answer .

• 
  Trevor Benton (@TrevBenton79) reported 27 minutes ago from City of London, England

  @EE I’ve had some messages online today with your team but there doesn’t seem to be any commitment or emphasis to try and keep me as your customer considering I’ve been with you for over 10 years #EE #eecustomerservice

• 
  David 🛸 (@DavidEscobarLDN) reported 28 minutes ago from Islington, England

  @EE I've been waiting 6days to get my old PAYG number transferred to a new SIM only monthly contract with you. The advisors I've spoken to have lied to me stating it will be done within 24 hrs. If this issue isn't sorted today I'm cancelling the contract. Really disappointed.

• 
  James Shanks (@Jashanks79) reported 29 minutes ago from Hackney, England

  Orders an iPhone 14 pro max upgrade from @EE on the phone after a beyond woeful retail store experience. Told it would be delivered today. Now told it’s not and no idea when. That’s a day off wasted. Thanks EE for reminding me of woeful service.

• 
  Keith Bursnall 🏳️‍🌈 (@KeithBursnall) reported 33 minutes ago from London, England

  No internet with @virginmedia and 5G down to a crawl with @EE - I shall have to take up@knitting!

• 
  Jason Coppin (@jason_coppin) reported 36 minutes ago from London, England

  @EE still waiting for my 5G SIM card which I ordered on Wednesday morning. Allowing for Covid delays, would have expected it here by now via first class post. If you weren’t the only decent 5G signal round here, would be thinking about cancelling! 😳

• 
  Ben Fisher (@BenFisherCT) reported 38 minutes ago from Islington, England

  We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk

• 
  John Robinson (@jr_svb) reported 40 minutes ago from Islington, England

  Funny how poor my 4G has become with @EE lately, now that we are close to #5G roll out.

• 
  Mr Nana Marfo👨🏿‍💻🧔🏿🧔🏿 (@Mr_Unique_Voice) reported 40 minutes ago from London, England

  @EE I never got a reply to my message about sponsorship

• 
  Harry Bilbao (@harrybilbao) reported 43 minutes ago from Poplar, England

  @EE Thanks after spending about two hours waiting to chat to a customer service representative. I am completely shocked to see the horrible service provided by him. God forbid I was paying for a service.…. Oh… wait. I am!

• 
  Paul Dunne (@ThemoonIHATEYOU) reported 46 minutes ago from London, England

  @EE for the last few days my broadband keeps cutting out, very frustrating....is there a problem or is it the equipment you've provided?

• 
  KG (@kerem6okce) reported 49 minutes ago from Hackney, England

  He deleted the tweet I couldn’t even see it. @EE needs to terminate ungrateful customers like this man.

• 
  Callum (@Callum_Walker96) reported 59 minutes ago from City of London, England

  @EE how do I cancel my rolling contract

• 
  IanEastLondon (@ianeastlondon) reported 59 minutes ago from Poplar, England

  @beauchamp45 @EE Sounds awful. The last thing you both needed.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Daniel Wright (@DanielW69987575) reported 7 minutes ago

  @EE your all is absolutely useless. Why is it impossible to sign in? It has failed to log in more times then be successful. Combined with the continuous signal problems, I am honestly disappointed to have moved over.

• 
  Alan Roberts (@AlanRob68902430) reported 8 minutes ago

  @EE Immediate effect , she has now rang a 3rd time saying she cannot escalate it due to the outstanding balance and this should be escalated today there was no outstanding balance ill go via ofcom, I've now had a text saying complaint closed DISGUSTING customer service

• 
  Alison Friend - ⫩ ⚒️ (@xxAlisonFxx) reported 11 minutes ago

  I have never experienced such poor customer service from @EE. Very clear they don't want to retain (very long standing) customers anymore when you get offered ONE upgrade price & then get asked if you want the PAC code to move 😡 @iD_Mobile_UK you will be gaining another customer

• 
  Craig Taylor (@blown_ranger) reported 13 minutes ago

  @EE you gave DPD the wrong mobile number for my delivery therefore I didn’t get the PIN. The same will happen again tomorrow unless you correct this. Can a person and not a useless virtual assistant or IVR DM me to fix this

• 
  Reza Mohammady (@RezaMohammady_M) reported 13 minutes ago

  @EE Why are you not answering now ? Or this is just a bot to keep people busy? I want to know why I will be charged for the device I have already paid, including interest cause you have put that on a contract which you sent me a letter too late to cancel ?

• 
  Jaymz Hatstand (@jaymz_hatstand) reported 16 minutes ago

  @EE our fibre broadband which we've had installed for a week, after over 2 months of waiting has gone down this evening. The website says we need an engineer and one can come out on Thursday 9th! We both work from home and require our connection for that. Can this be sorted?

• 
  AnnunciationSean (@LasallianSean) reported 18 minutes ago

  What a shock...I call @EE to cancel a contract and I'm kept on the line waiting for 15 minutes to speak to someone (and I've now had to give up as I have to go out). You can be sure that if I was seeking to buy something or add a line that they would answer immediately.

• 
  Jayne with a Y (@JB_56_) reported 18 minutes ago

  @ee can you do anything to hurry up the activation for a new SIM card (same No kept). This is causing problems not having access to the phone. We weren’t told it takes up to 24 hours !

• 
  Oli Newhall (@OliNewhall) reported 20 minutes ago

  @o2 how come @NASA’s #ArtemisII has better signal than I can get going along the Guildford Bypass are they on @EE!

• 
  Michelle Masson 🙃 (@shellm1971) reported 21 minutes ago

  @EE I’m getting text messages from you and Openreach about an upcoming broadband installation. You must have the wrong contact details because I am not an EE customer and this is nothing to do with me. Now getting request for feedback texts as well.