EE outages and service status in Stepney, England

Problems in the last 24 hours in Stepney, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Stepney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stepney, England

The most recent EE outage reports came from the following cities: London, Southwark, City of London, City of Westminster, Hackney, Islington, Poplar, Newham, and Waltham Forest.

City	Problem Type	Report Time
London	Phone	2 hours ago
London	Wi-fi	1 day ago
Southwark	Total Blackout	1 day ago
London	Phone	2 days ago
London	Internet	2 days ago
London	Phone	2 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Stepney, England

Latest outage, problems and issue reports in Stepney and nearby locations:

• 
  Yusif Ali (@yusif0ali) reported 2 seconds ago from London, England

  @EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤

• 
  🍋 (@mouseldn) reported 1 minute ago from London, England

  @EE Hi JD, I didn’t do this as I believed the contract amount would automatically change. It was never made clear to me that I was responsible for requesting a sim only contract.

• 
  David Oxley (@davidoxley1982) reported 5 minutes ago from Islington, England

  @EE are getting so bad with loyal customers..

• 
  Rory McCarron (@CyclingLawLDN) reported 9 minutes ago from London, England

  @EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...

• 
  Salima Chitalya Mitha (@sxcmitha) reported 10 minutes ago from Islington, England

  @EE Hi David, thanks for your lovely msg. Sadly, after 20 yrs I think it’s time for me to leave @EE. Apart from the EE’s Social Media team I’ve only ever had really bad customer service. It shouldn’t be like this; EE is too big to care. Thanks for trying.

• 
  Keith Bursnall 🏳️‍🌈 (@KeithBursnall) reported 11 minutes ago from London, England

  No internet with @virginmedia and 5G down to a crawl with @EE - I shall have to take up@knitting!

• 
  Harry Bilbao (@harrybilbao) reported 12 minutes ago from Poplar, England

  @EE Thanks after spending about two hours waiting to chat to a customer service representative. I am completely shocked to see the horrible service provided by him. God forbid I was paying for a service.…. Oh… wait. I am!

• 
  Hannah Parmenter ♥ (@hannah_p79) reported 19 minutes ago from Poplar, England

  @EE I've tried to speak to your department, I've been with EE for years and never had a problem. But my phone has been cut off and my disabled son is in hospital and I have doctors trying to get hold of me and vise versa but I can't

• 
  Michael Buckley (@fuhirees) reported 20 minutes ago from Islington, England

  @EE I am a longstanding EE customer.I made an order yesterday for a sim upgrade for my phone.Given order confirmed by email.This morning got message to call EE, provide a bit more information to complete the order. Rang number and was kept on hold for 30 minutes then gave up.

• 
  Stanley Motown (@stanleymotown) reported 20 minutes ago from London, England

  How do @sky and @EE both claim to be network of the year?

• 
  Andy Coxon (@andycoxonuk) reported 27 minutes ago from London, England

  @MrChrisPassey @scotthayesss @EE BOYS!!!! I’m on @ThreeUK sim only £15 a month #wtf

• 
  Stephen Hines (@hines_stephen) reported 30 minutes ago from Hackney, England

  @EE I keep getting black Friday offers from you, but the best broadband speed you can currently do for me (in #London) is an embarrassingly slow 16Mb Will you hold the offer until you can do something decent speedwise?

• 
  Ayo (@Ayoolanaa) reported 30 minutes ago from Hackney, England

  @EE how do I make a formal complain for the service you guys provide? I’ve actually had enough now.

• 
  Zarah🧸 (@Zarah_666) reported 36 minutes ago from Islington, England

  @EE Hi I’m trying to access the my ee app and it’s not working

• 
  The Hon. (@Star_Stef) reported 37 minutes ago from London, England

  @EE @LNonno_ I've been having the same issue for 3 days now.

• 
  Tomasz Rykała (@tomaszrykala) reported 39 minutes ago from London, England

  @JamieHolePunch @Tucker5law @EE "****, it's Angela Heaney. She'd hacked his phone!"

• 
  Billy (@billyscott31) reported 49 minutes ago from City of London, England

  @EE Had the same problem yesterday morning. So far so good today. What was this caused by?

• 
  James Shanks (@Jashanks79) reported 50 minutes ago from Hackney, England

  Orders an iPhone 14 pro max upgrade from @EE on the phone after a beyond woeful retail store experience. Told it would be delivered today. Now told it’s not and no idea when. That’s a day off wasted. Thanks EE for reminding me of woeful service.

• 
  𝘈𝘮𝘪𝘵 K (@Amit_Mayfair) reported 56 minutes ago from Stratford, England

  @xxtootsiexx @EE Sarah I am in same boat. So many times the signal just disappears.

• 
  Cyclinginlondon (@Cycle77lon) reported 57 minutes ago from London, England

  Why is @ee network coverage in the Wembley area...HA9 0YJ postcode to be specific

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stephen wilson (IFS turbo) (@WilsonValet) reported 4 minutes ago

  @EE Hi. My PS5 controller had developed a fault. I can’t seam to get in contact with anyone to find out about a warranty claim? Can anyone help.

• 
  Buzby (@Buzby714052) reported 4 minutes ago

  @EE my EE app keeps showing the message ‘Here is your final bill’ I haven’t asked for a final bill and I can’t do anything else in the app. Can you help me please?

• 
  lucy barnett (@lucebarnett) reported 6 minutes ago

  @EE please advise how I can escalate my complaint. I have been on the telephone with EE today for over 2 hours and need a resolution

• 
  Stu Spiller (@TheRealSpiller) reported 9 minutes ago

  @MarkyTalk @EE Signal was non existent in doniford last week, feels like somethings changed

• 
  Hannah Youds (@HannahYouds) reported 9 minutes ago

  @EE I can’t make a call to you as my new phone hasn’t picked up its eSIM and the live chat keeps telling me to call. What is the best way of getting help with this please?

• 
  𝙺𝚊𝚝𝚎 𝙶𝚕𝚎𝚎𝚜𝚘𝚗 (@KateGleeson1) reported 11 minutes ago

  @EE Hi, my mother has been trying to get through to your customer service all morning with no luck. She’s disabled and is struggling to find the correct number/option to speak to someone. Would it be possible for someone from your team to contact her, please? We’d really appreciate the help. Thank you.

• 
  Marc (@marctsmith) reported 18 minutes ago

  @EE Thank you! Just transiting through to head to Switzerland. I’ve restarted my phone several times and turned off WiFi. It’s not giving me an option of purchasing an add-on for 10 days. Please help as I don’t want to be stung with daily charges.

• 
  ThatScottishGuy (@TSG_SWAGSHYT3) reported 19 minutes ago

  @EE lie to me about it being cable issues or whatever you said again though i swear to ******* god

• 
  Ben (@WorbleGames) reported 22 minutes ago

  @lizardbutts @MarkyTalk @EE As I said to Mark, buying the phone outright upfront is often significantly cheaper long term. Obviously the upfront cost is quite large but generally i've found you save about £100-£200 over 24 months doing it that way. I'm with EE for internet as well so that brings it down

• 
  Scott Speight (@scottspeig) reported 26 minutes ago

  @MarkyTalk @EE Try @spusu_uk same network, fraction of the cost. Apparently they manage this by only providing customer service via WhatsApp (although I find it works well). Only issue I have is no Direct Debit option. Just card.