EE Outage Report in Stepney, Greater London, England

Problems in the last 24 hours in Stepney, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Stepney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (12%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Stepney, England

The most recent EE outage reports came from the following cities: Dagenham, London, Croydon, City of Westminster, Southwark, Ilford, Tower Hamlets, Romford, Wandsworth, Barnet, Enfield Town, Hammersmith, City of London, Thornton Heath, and Stanmore.

City	Problem Type	Report Time
Dagenham	Phone	4 hours ago
London	Phone	8 hours ago
Croydon	Internet	22 hours ago
Croydon	Internet	1 day ago
City of Westminster	Internet	1 day ago
London	Wi-fi	1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Stepney, England

Latest outage, problems and issue reports in Stepney and nearby locations:

• 
  It's me, John (@johnrahers) reported 4 minutes ago from Lambeth, England

  @bluemoonstar @ThreeUK Three are awful in London. @EE are v good

• 
  Surabhi Nanda (@NandaSurabhi) reported 6 minutes ago from Ilford, England

  @MarcAllera @EE please train your staff to trust customers. My device has disappeared in thin air ! It was a gift for my dad and EE team just said I am “demanding” a device when asked for replacement while you investigate. Please sort my problem #CustomerExperience

• 
  itsmenaaz (@naazalii) reported 7 minutes ago from Poplar, England

  @EE Hi Matt, I have been with EE for longer than 17 years. Iv never had any issues. 2 years ago I took out two contracts A monthly phone contract and a sim only contract. The first couple months were smooth like a babies bottom. Until I started having issues with my my 4G

• 
  🧘🏾‍♀️ (@bukkushan) reported 12 minutes ago from Croydon, England

  @EE I have been charged for spotify on my bill but I cancelled the subscription last year. Spotify advised me how to cancel it. Please can you refund the 9.99 and cancel the service from your end too

• 
  Karen Smith (@KarenSm68145774) reported 12 minutes ago from Camberwell, England

  @EE worse customer services - called 3 times throughout the day with no answer - held on for 30 minutes each call ! Sending back my broken EE tv box and cancelling subscription for broadband and box !

• 
  David Moritz (@davidmoritz) reported 12 minutes ago from Camberwell, England

  Well your customer service is like your service @ThreeUK. I’m off to @ee

• 
  Steve Norris (@stevejnorris) reported 17 minutes ago from Lambeth, England

  @EE @VodafoneUK Please install some more spectrum at Waterloo - user experience on both networks is very poor at peak times. Thanks.

• 
  Wes Baggaley (@wesdbag) reported 18 minutes ago from Richmond, England

  @EE DISGUSTING CUSTOMER SERVICE. EE DOES NOT DESERVE LOYAL CUSTOMERS. DO NOT USE. AFTER 15 YEARS CANNOT WAIT TO END THIS OVER PRICED CONTRACT. BEWARE OF HIDDEN EXTRAS. IF ANYTHING BREAKS DO NOT EXPECT A REPAIR OR REPLACEMENT. ARROGANT STAFF ON THE TELEPHONE AND IN STORES

• 
  Benjamin Owens (@OwensBenjamin) reported 20 minutes ago from Hammersmith, England

  @VodafoneUK so after 40 mins your team hang up without answering! @SkyUK @SkyHelpTeam @virginmedia @TalkTalk @EE any chance guys fancy a new broadband customer cause struggling to even leave Vodafone before we move!

• 
  Tom Wynne (@twynne) reported 21 minutes ago from Poplar, England

  @EE please confirm when you’ll resolve the issues in KT6. This has been ongoing for over 4 weeks already with the services barely usable in that location. Last update from the service status now shows several more weeks minimum, which is not acceptable.

• 
  Surabhi Nanda (@NandaSurabhi) reported 23 minutes ago from Ilford, England

  @EE APPALLED by your service - your courier delivers a parcel to another address and you don’t trust your customer to say they have not received it and not willing to help the customer #CustomerExperience #EE

• 
  Mr Nana Marfo👨🏿‍💻🧔🏿🧔🏿 (@Mr_Unique_Voice) reported 30 minutes ago from London, England

  @EE I never got a reply to my message about sponsorship

• 
  Lord Panache (@RicciQueens) reported 34 minutes ago from Wandsworth, England

  @EE I’ve had no service since yesterday unless I’m in WiFi using WIFI call, I can’t make calls.

• 
  Wes Baggaley (@wesdbag) reported 35 minutes ago from Richmond, England

  @EE DISGUSTING CUSTOMER SERVICE. EE DOES NOT DESERVE LOYAL CUSTOMERS. DO NOT USE. AFTER 15 YEARS CANNOT WAIT TO END THIS OVER PRICED CONTRACT. BEWARE OF HIDDEN EXTRAS. IF ANYTHING BREAKS DO NOT EXPECT A REPAIR OR REPLACEMENT. ARROGANT STAFF ON THE TELEPHONE AND IN STORES

• 
  Wes Baggaley (@wesdbag) reported 40 minutes ago from Richmond, England

  I have had the worst customer service I’ve ever experienced from @EE . Disgusting treatment of long standing customers. Can not wait to end this overpriced contract. NOT RECOMMENDED

• 
  Gavin Murray (@therealgavinm) reported 44 minutes ago from Brentford, England

  @EE why is your signal so crap around the stadium you sponsor #wembley

• 
  SfH (@simonfromharlow) reported 55 minutes ago from Stratford, England

  @vicgoddard I have long suspected that @EE withhold automatic carrier ‘over network’ updates to handsets that they’d like to nudge you to upgrade

• 
  Simon Archer (@BelvedereVicar) reported 55 minutes ago from Crayford, England

  Can I just say a massive thank you to @Ecclesiastical and @EE. After someone I was trying to help stole my mobile phone from the desk in the Vicarage study, EE sorted the blocking and blacklisting in minutes as well as proof of purchase and I already have a phone on its way!

• 
  Ross Perry (@Ross7Perry) reported 56 minutes ago from Poplar, England

  @EE Sorted now, seemed to be an issue in the York area, had 4 bar 4G but just wouldn’t connect

• 
  David Oxley (@davidoxley1982) reported 58 minutes ago from Islington, England

  @EE are getting so bad with loyal customers..

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jeremiah Brown (@Jezonimo) reported 9 minutes ago

  @bobbiedazler @EE I've done that. But I've found a number of companies on X are infiltrated with fake "help" accounts, it's not just EE. There must be some sort of bot as all these bot replies appear within minutes of the original post.

• 
  SueStanley (@SusanSt20912599) reported 10 minutes ago

  @EE our internet is not working and the technical bit is just sending the same message!

• 
  Tony Crystal (@TonyCrystals) reported 11 minutes ago

  @forward_change @EE I had an active complaint with EE about over charging, there security questions were can you confirm your bank details for me please.

• 
  Forrest Gump Jonnie🏃‍♂️🏃‍♂️ (@Jonnie55) reported 12 minutes ago

  @EE I want to be able to make a complaint but I can’t even do that outside the app

• 
  Photo man (@ach59) reported 16 minutes ago

  @EE The problem is not the broadband at the router, that’s fine,it’s the degradation of signal from 600 mbs at router to zero (literally) despite EE assurance that four EE WiFi extenders would ‘do the job’ - not even close & the engineer didn’t even bother to look round the house

• 
  Mike Burkitt (@Mike_at_LPDE) reported 18 minutes ago

  When did .@EE stop taking calls for tech support at this time of the day?

• 
  Laura Jameson (@lozjam) reported 22 minutes ago

  @EE Thanks will have a look. Although now suspect the issue may actually be a conflict or incompatibility between specifically just the @AppleTV app and my @SonyUK android smart tv 🤔 so the broadband may not be the problem.

• 
  Siar Games (@Siar_Games) reported 23 minutes ago

  Hey @EE Why is it that both Openreach and your website say that Full Fibre is available at my address but your CS team says that its not? Also all the fibre deals supposedly available at my address disappear when I login to my account.

• 
  Daniel (@spasypaddy) reported 26 minutes ago

  . @EE any comment? I have no signal in Spain. Again.

• 
  Forrest Gump Jonnie🏃‍♂️🏃‍♂️ (@Jonnie55) reported 27 minutes ago

  @EE I can’t I have no access to data on my phone - i’ve nothing other than wifi calling I can’t even use the app to make a complaint