EE outages and service status in Stepney, England

Problems in the last 24 hours in Stepney, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Stepney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stepney, England

The most recent EE outage reports came from the following cities: City of London, Southwark, London, Newham, Poplar, Islington, Hackney, City of Westminster, and Waltham Forest.

City	Problem Type	Report Time
City of London	Wi-fi	9 hours ago
Southwark	Internet	10 hours ago
London	Internet	15 hours ago
London	Internet	16 hours ago
London	Wi-fi	17 hours ago
London	Internet	18 hours ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Stepney, England

Latest outage, problems and issue reports in Stepney and nearby locations:

• 
  Alexis Raphael (@alexisraphael) reported 9 seconds ago from Hackney, England

  @EE I’ve been trying to deactivate my answer phone but it won’t let me do it I’m going to Ukraine and will be charged £1.80 a minute if someone leaves message can someone pls help me deactivate it this is not cool! I was on hold for 30 mins no answer .

• 
  David 🛸 (@DavidEscobarLDN) reported 41 seconds ago from Islington, England

  @EE I've been waiting 6days to get my old PAYG number transferred to a new SIM only monthly contract with you. The advisors I've spoken to have lied to me stating it will be done within 24 hrs. If this issue isn't sorted today I'm cancelling the contract. Really disappointed.

• 
  mark (@taylor251073) reported 6 minutes ago from Stratford, England

  @EE how do I cancel my contract when my contract finishes,

• 
  itsmenaaz (@naazalii) reported 7 minutes ago from Poplar, England

  @EE Hi Matt, I have been with EE for longer than 17 years. Iv never had any issues. 2 years ago I took out two contracts A monthly phone contract and a sim only contract. The first couple months were smooth like a babies bottom. Until I started having issues with my my 4G

• 
  Mike (@r1b1ker) reported 13 minutes ago from Poplar, England

  @EE Hi. No, I was just pointing out some errors on your web page.

• 
  tariq tahir (@tariqtahir) reported 14 minutes ago from London, England

  @EE you’re service is as slow as mid 90s dial up speed

• 
  Tomasz Rykała (@tomaszrykala) reported 15 minutes ago from London, England

  @JamieHolePunch @Tucker5law @EE "****, it's Angela Heaney. She'd hacked his phone!"

• 
  🇿🇦🐍THAMBOLENYOKA🐍🇬🇧 (@GIN_SHAMASI) reported 16 minutes ago from London, England

  @EE i’ve been trying to get help with unlocking my phone and I’m not getting anywhere. So now i have a phone that I can’t use any other Sim card on it because it’s locked although i have finished paying off the contract and i did DM @EE and they ignoring me 🤬😡

• 
  Simon Platman (@simonplatman) reported 20 minutes ago from Hackney, England

  @EE So.... @EE say they’re working on the prob. (Pretty much what they told me 10 yrs ago) I told them that it was BS. Not heard a peep from them — over 24hrs later! Appalling phone service matched w/ appalling customer service. Well, I suppose they’re consistent... @ThanetCouncil

• 
  🍋 (@mouseldn) reported 25 minutes ago from London, England

  @EE Hi JD, I didn’t do this as I believed the contract amount would automatically change. It was never made clear to me that I was responsible for requesting a sim only contract.

• 
  Tom Wynne (@twynne) reported 27 minutes ago from Poplar, England

  @EE please confirm when you’ll resolve the issues in KT6. This has been ongoing for over 4 weeks already with the services barely usable in that location. Last update from the service status now shows several more weeks minimum, which is not acceptable.

• 
  Jason Miller (@sparkyjm1974) reported 30 minutes ago from City of London, England

  @EE you can’t ignore the issue where your apparently not paying land owners in TN29 Kent, it will not go away.

• 
  Ayo (@ChocOnTour) reported 33 minutes ago from Hackney, England

  @EE ‘We will send an engineer to come round and fix your internet’. Engineer comes round and says there’s no problem, another engineer comes and checks outside, says it fine. So why do I have no broadband? Don’t ever get EE broadband. Pathetic

• 
  Stanley Motown (@stanleymotown) reported 37 minutes ago from London, England

  How do @sky and @EE both claim to be network of the year?

• 
  Alan Emrys 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@alanemrys) reported 37 minutes ago from Poplar, England

  Dear @EE this morning was really not the morning to have an issue with you 4G & WiFi. #StressedOut

• 
  Christopher Bartlett-Walford (@cobartlett) reported 37 minutes ago from London, England

  @CliveChenery @EE They tried to upsell me to BB whilst in the conversation about my phone ! Couldn't believe all they were thinking of was extra sale, not how to help their customer with a query they had!

• 
  IanEastLondon (@ianeastlondon) reported 40 minutes ago from City of London, England

  I’ve just had the pleasure of talking to @EE customer services. The person I spoke to kept insisting that the government set inflation and that EE have no choice about increasing their prices. Apparently the government makes them. Duh.

• 
  Ayo (@ChocOnTour) reported 52 minutes ago from Hackney, England

  Another day, another day disconnecting from @EE WiFi. Wish it would have cut out when my nephew was making a purchase kmt

• 
  Stephen Hines (@hines_stephen) reported 55 minutes ago from Hackney, England

  @EE I keep getting black Friday offers from you, but the best broadband speed you can currently do for me (in #London) is an embarrassingly slow 16Mb Will you hold the offer until you can do something decent speedwise?

• 
  Shaik (@ahmed1_shaik) reported 60 minutes ago from Stratford, England

  @EE my wife passed away last two months back and i am not working but still I’ve paid my direct debit but this month i cant pay from the next month i can please call me 07951208182 to discuss if possible. Thanks

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  cat elston (@wiccacat1) reported 5 minutes ago

  @EE hi. I’m trying to set up my friends ee top box but we have no volume. We’ve tried resetting the box and pressing home/7 but nothing is working. Help!

• 
  James Bowen (@SirCHUCKY) reported 6 minutes ago

  @EE, very refreshing to cancel a new TV contract and not even have someone trying to negotiate so I stay. I have 5 phone lines, a tablet and broadband with you already and the red carpet was rolled out when I said the word cancel. At least @skytv put the effort in.

• 
  Ian (@Bowenequus) reported 6 minutes ago

  @tottielimejuice @Hepworthclare @EE My hatred is impossible to comprehend !!!! Outage is another one …..

• 
  oldknitwit (@oldknitwit) reported 9 minutes ago

  @Hepworthclare @EE Oh dear! This is dragging on for you. Hopefully you’ll get a resolution soon.

• 
  Matthew Bramhall (@bigkingbadger) reported 12 minutes ago

  @EE Thanks for the reply, i have done all this and still have not been able to. Not in a nasty way but Just a bit of feedback, the AI and chat function is bad when the issue doesn’t fall into a category and you cant be transferred and you should let phone agents do preorders.

• 
  Martin Elliker (@MartinElliker) reported 13 minutes ago

  @EE Well just when you thought everything was sorted - you pile of 💩 as a company you absolutely stink - I’m being billed for a service I don’t yet have - My BT account when you morons took it over had TNT sports as a package and being as my Broadband had been sorted I naturally assumed - quite wrongly as it turns out - my sport package would also be working - but that’s far too simple - of course it’s not and now after 3 weeks I’ve got to wait even longer to get this service it turns out I have been billed for over the last 3 days - I asked your adviser I spoke to if I could speak to someone more senior about this and was told “Managers only manage people” so there’s no one to speak to and raise concerns as a customer - what a pile of 💩this organisation truly is - to say I have zero faith in any of you would be an over exaggeration - Useless doesn’t even begin to describe you all - voted the best service 25 times too - that claim need shoving where the sun doesn’t shine and I really wish I was the one to be shoving it - let’s see what you come up with as your sorry excuse / explanation this time shall we ??

• 
  Stephen B (@Stephen40141780) reported 14 minutes ago

  @EE I may move my own phone & 2 family contracts to EE. Before I do, confirm whether EE has ever, currently, or plans to provide free/subsidised phones SIMs data or other support to organisations assisting illegal immigrants or asylum seekers in the UK? Straight answer please.

• 
  Dave Charles (@davecharles1) reported 16 minutes ago

  Never have I had so much trouble with my internet since I’ve joined @EE , can’t wait to ditch it

• 
  Bionic_KT (@bionic_KT) reported 17 minutes ago

  @WeAreOpenreach @EE The issue is the lack of momentum by Openreach to gain this permission. I got this myself and passed it on via EE but they were advised by you that it had to be you that got this. So I gave details and now you’ve emailed once.

• 
  Tom (@itstomwoo) reported 19 minutes ago

  @christesla @Unrealistic693 @EE Damn have you tried *3001#12345#*