EE Outage Report in Stepney, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Stepney, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Stepney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 23: Problems at EE
EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (41%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Stepney, Greater London, England
The most recent EE outage reports came from the following cities: London, Croydon, City of Westminster, Tower Hamlets, Ilford, Southwark, City of London, Poplar, Hampstead, Ealing, Camden Town, Hammersmith, Hackney, Harringay and Bromley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Croydon |
Wi-fi | |
| City of Westminster |
Internet | |
| Tower Hamlets |
Internet | |
| London |
Internet | |
| Ilford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Stepney, England
Latest outage, problems and issue reports in Stepney and nearby locations:
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Markus Mühlberger
(@mmuehlberger) reported
from
London, England
Thanks again @Experian_UK for being a shitty company. You are messing with my life. After 18 minutes on hold, your employee just hung up. I have no bad credit, but can’t get a £20/mo phone contract with @EE, because you’re not willing to identify me (or help you do it).
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Jay S.
(@J5752x) reported
from
Paddington, England
Went to @O2 #TCR to swap my monthly contract onto a prepaid card. I was told it has to be done over the phone and they can’t issue a new SIM in store. Went to @EE and asked if I could transfer my number to them. The seem enthusiastic
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PapaQ69
(@AddicksGlenn69) reported
from
Eltham, England
@EE When I try to login it comes up we are unable to get your details logout then login again. I've tried millions of times and still nothing.
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Simon Archer
(@BelvedereVicar) reported
from
Crayford, England
@minidvr @EE It’s the first time it’s been completely down since we’ve been here but they did take months fixing the dodgy line into the vicarage. Main issue is I have Zoom and Google Meet meeting today and I will have to use up my data on mobile to do them.
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Emyr Glyn Rees
(@emirrelevant) reported
from
Hackney, England
@EE Live chat rarely connects - please direct me to the WhatsApp chat support please.
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AgentGrizzle ™ ©
(@AgentGrizzle) reported
from
Tottenham, England
Hello @EE 👋 Just wondered, as a current customer on a soon to be expired Swappable Benefits plan with you, if I were to put my SIM card into a 5G enabled phone, would I gain access to 5G signal or would I still only have 4G access? (Hope this makes sense)
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Ace
(@acetrigger) reported
from
Walthamstow, England
@EE hi can someone help me. I was at the final stage of upgrade and the phone cut out.
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James Gill
(@JamesGillComedy) reported
from
Bromley, England
Fair play to @EE. They've clearly watched The Social Dilemma and been worried about me. Thankfully, I can never get a signal where I live so my phone is practically useless. #wellness #DigitalDetox 🙏
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Emyr Glyn Rees
(@emirrelevant) reported
from
Tottenham, England
. @EE I’ve been requesting a call back from your business support for over a month but getting nothing. Call in, I get an answer phone saying try later. Currently paying over the odds because contract is up and you have no interest in helping me. Call me, please.
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TricolorGav
(@gauravleo7) reported
from
Lambeth, England
@EE Broadband the CS and product service for us has gone from 5star to zero 😐 Been with EE mobile for 4 years, recommended my Mrs and recently switched to Ee BB. What a shame. Disappointed. It’s done & dusted. Adios, EE BB. WC, @BT Broadband
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Billy
(@billyscott31) reported
from
City of London, England
@EE Had the same problem yesterday morning. So far so good today. What was this caused by?
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S@NDY🙋♀️
(@sandy118118) reported
from
Croydon, England
@EE hello I’m in Croydon and my reception is really bad a lot of the time. No idea why? My work phone is EE too and cuts out frequently on calls?
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Cheryl Cavanagh
(@xchezzacx) reported
from
Wandsworth, England
Unless I'm on WiFi I currently have no internet or data on @EE ... Is there an issue been happening most of day.... Which is a pain when I'm not at home!!
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PapaQ69
(@AddicksGlenn69) reported
from
Bromley, England
@EE I tried the link it was the same. Also ....no I never received anything else after the call but Taylor did say when I was on the call it was all sorted. Which in fairness to her, it was.
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Markus Mühlberger
(@mmuehlberger) reported
from
London, England
@ExperianExperts @Experian_UK @EE It is not EE’s decision, if you’re unable to provide me with a credit report claiming you can’t “identify who I am”, while NEVER asking for additional details or evidence. I’ve been trying for 8 months now to get this sorted.
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PapaQ69
(@AddicksGlenn69) reported
from
Bromley, England
@EE Hi sorry I never got a notification of a reply. I'm stressed. This hasn't been resolved no, they say I have to wait for an engineer to come on the 2nd October! My daughter has to work from home again from Sunday coming due to government covid announcement. We need it URGENTLY!
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𝕂𝕚𝕣𝕤𝕥𝕪
(@custard71) reported
from
Tottenham, England
@EE my internet is down 🥺🥺🥺
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Emyr Glyn Rees
(@emirrelevant) reported
from
Tottenham, England
@davechaps @EE Bruv. They are ***************, and about £45 a month too much from me. Business customer too. Idiots.
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James C Green
(@jamesCgreen93) reported
from
Kingston upon Thames, England
@EE very disappointed with your customer service, and to find out you have still been charging me after I requested my contract to be cancelled
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Jane Staiano 🇪🇺🇬🇧🇮🇹
(@JaneStaiano) reported
from
Camden Town, England
@JudyMansfield @EE No network is better than another unfortunately Judy ... I'm with EE and rarely get a good signal here in London in my own home. They also keep upping their prices, so make sure they give you a good deal.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Valerie
(@ValerieAmajoutt) reported
from
Camden Town, England
@EE Really customer service on EE, when you say you no service can’t receive or ma any calls. No bars showing on your phone! You have frustrated customer. She says she been online and on the phone all day! What would be your next question? 🤔 So you can’t call any number ?🙀
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Lynsey
(@Lynsey0085) reported
When @EE promise you excellent 4g coverage, and semi decent 5g that with a year or 2 will be up to speed but can't even provide decent 4g! Vodafone 50.6Mbps download speed, EE 3.23Mbps. They can't fix it & refuse to reduce bill by more than a few quid. Ombudsman time! #NotUKsBest
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Karen9590
(@Karen9590) reported
@EE Yes it is, we were at Horsey Gap when the network switched and we suddenly went to European time too. There were three of us all on the EE network that did the same.
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Nihal Arthanayake 🏳️🌈🇱🇰🏴🇬🇧
(@TherealNihal) reported
Hello @bt_uk can you help? After downloading the Japanese govt's OCHA app you have locked me out of my email for "suspicious behaviour". I am also being told I have got the security questions wrong. I cannot connect to yr UK number from Japan either @EE Er....HELP!
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journeyingjohn
(@journeyingjohn) reported
@EE Just a shame about the awful customer service, extortionate charges and stretched contention ratios you offer then...
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Nik Coultas
(@nikcoultas) reported
@EE is it normal for 4G upload to be be significantly faster than download ? I keep logging problems and they keep coming back as no issue ... but we consistently see slow download, fast upload.
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Rocco, Welsh miserable today no sugar
(@Rocco76564224) reported
@EE been cut off with advisor can you look into issues with network please sa16 area
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owner of the shadows
(@mynewepisode) reported
@EE I was happy with your service but from some month ago is being so annoying your quality of service. In less than 3 month the network in my area have fallen 4 times and the last one was on Sunday until yesterday at 13:45, but today at 17:50 my network is down again.
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Allan
(@DriftyZatara) reported
@EE Hello, I have just switched to your network and recieved my sim card today. I used a PAC code when signing up and i got an email on the 17th saying my number would be transferred in 24 hours. It hasn't yet. Any way to double check this is happening?
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Jamie Barfoot
(@jbarfoot23) reported
@tashaguiver @EE Didn’t know there was problems all over the place