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EE outages and service status in Stepney, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • EE generated 2 outage signals in the last 24 hours around Stepney, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and Wi-fi.
  • The most recent signal from this area was received Apr 13, 12:38 PM GMT+1.
  • 46% Internet (46%)
  • 26% Phone (26%)
  • 16% Wi-fi (16%)
  • 7% Total Blackout (7%)
  • 3% E-mail (3%)
  • 1% TV (1%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Stepney, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Stepney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 13: Problems at EE

EE is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Stepney, England

The most recent EE outage reports came from the following cities: London, Southwark, Hackney, City of London, City of Westminster, Poplar, Lambeth, Tower Hamlets, Waltham Forest, Leyton, Islington, Newham, and Stratford.

CityProblem TypeReport Time
London Internet 8 hours ago
London Wi-fi 10 hours ago
London Total Blackout 1 day ago
Southwark Internet 2 days ago
Hackney Phone 2 days ago
London Internet 3 days ago

Nearby cities with recent reports

London

16 recent signals

8 hours ago
Southwark

2 recent signals

2 days ago
Hackney

1 recent signals

2 days ago
City of London

1 recent signals

5 days ago
City of Westminster

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Stepney, England

Latest outage, problems and issue reports in Stepney and nearby locations:

  • rajeshdhulashia
    Rajesh Dhulashia (@rajeshdhulashia) reported from London, England

    @EE are you having signal issues the last few weeks? Have gone from 4 to 1 bar on phone… not good, sometimes internet doesn’t even work despite it saying 4G

  • smartpicsuk
    The Burtons (@smartpicsuk) reported from London, England

    @EE it appears somebody is trying to set a fraudulent account from my home address. Can’t get through to customer service. Acc no is 179351621

  • TalieDelemere
    Talie (@TalieDelemere) reported from Stratford, England

    @HeyCathy_ @EE Omg that is awful!!!!

  • Lochlanndg
    Lochlann (@Lochlanndg) reported from Stratford, England

    Day of contrasting customer service experiences. @jlandpcustserv (3rd party) engineers drove off without ringing bell, @ee mess up a number change (but sort it out well), @AmazonUK confuses keyboards and toilet paper and is completely useless about it. And @AmexUK is excellent

  • richardfoster1
    Richard Foster (@richardfoster1) reported from London, England

    @bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!

  • Boblex
    Bobby Chakraborty (@Boblex) reported from Hackney, England

    @EE is there a problem in the N16 area. My signal being awful for the last few days

  • JimmyEllison15
    Jimmy Ellison (@JimmyEllison15) reported from London, England

    @EE I'm receiving an error 38 message whilst trying to send a text, is there a problem on the network?

  • life_of_nads
    Life of Nads (@life_of_nads) reported from Islington, England

    @Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Damn! Can’t believe they don’t even have any in stock anywhere... such a mess 😭

  • jason_coppin
    Jason Coppin (@jason_coppin) reported from London, England

    @EE still waiting for my 5G SIM card which I ordered on Wednesday morning. Allowing for Covid delays, would have expected it here by now via first class post. If you weren’t the only decent 5G signal round here, would be thinking about cancelling! 😳

  • yehbmb
    Kirua (@yehbmb) reported from Islington, England

    @EE hey no service since this morning

  • Callum_Walker96
    Callum (@Callum_Walker96) reported from City of London, England

    @EE how do I cancel my rolling contract

  • israel63
    ELN 🇧🇷🇯🇵🇮🇱🇬🇧 (@israel63) reported from Poplar, England

    @EE What stress is listing with EE customers service

  • ThemoonIHATEYOU
    Paul Dunne (@ThemoonIHATEYOU) reported from London, England

    @EE for the last few days my broadband keeps cutting out, very frustrating....is there a problem or is it the equipment you've provided?

  • jackjctaylor
    Jack Taylor (@jackjctaylor) reported from Islington, England

    @MattDronfield @MarcAllera @EE It’s still nothing to complaint at!

  • amandab_UK
    Amanda (@amandab_UK) reported from London, England

    @LovesTKandSP @EE They provided me with a booster as mine was terrible at home, problem solved

  • SaffaJohn
    John (@SaffaJohn) reported from City of London, England

    @EE fantastic service from Qasim at your Canary Wharf,London store today. He helped fix my elderly fathers phone.What a star.

  • BakahJosephine
    Josephine Bakah (@BakahJosephine) reported from London, England

    @ASA_UK pls stop the @EE ad with the snake. It's horrible and traumatising. Horrible!

  • AngelaMagny
    Angela Magny (@AngelaMagny) reported from London, England

    Are there any network issues @EE ?? In central London and have no data or voice. Only able to use phone on Wi-Fi. Have tried rebooting, airplane mode etc.

  • PaulGrayburn
    G R A Y B U R N (@PaulGrayburn) reported from City of London, England

    @EE But I’m expected to carry on paying for a poor service?

  • ImRichTea
    RichTea (@ImRichTea) reported from Poplar, England

    @EE @sociallymichael Still down unfortunately - seems quite a few London based people have not had 5G for a couple of days now?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • raphy_lawren
    LR (@raphy_lawren) reported

    @EE It's so frustrating that I can't speak to someone... It's only automated responses and a chat service. Everyone on there obviously don't know the job. I need to talk to someone on the phone.

  • LiterateCynic
    Literate Cynic (@LiterateCynic) reported

    Brilliant! @bt_uk FTTP N/W - network fault and @EE* 4/5G utterly abysmal at my NR 12 7 location... *Roll on end May when I can say bye-bye!

  • ecfghjp
    Abhi (@ecfghjp) reported

    @EE i cant login to my site for ages now can you consider making your app and website a bit more robust? Its such an unpleasant experience

  • bartisimmo
    working class hero (@bartisimmo) reported

    @EE hi, is there an email address I can contact you on please? I’m abroad and have no mobile services. Phone is dead unless on wifi and your chatbot is not helpful. I cannot call 150 as I have no signal. Thanks

  • JPMIDB
    Jem (@JPMIDB) reported

    @EE It doesn’t work. I had to ring today and that person couldn’t help either and had to long it with your admin team.

  • Cycle77lon
    Cyclinginlondon (@Cycle77lon) reported from London, England

    Why is @ee network coverage in the Wembley area...HA9 0YJ postcode to be specific

  • __sine_nomine
    S Esq (@__sine_nomine) reported

    @WoodUksparky137 @EE Never ever buy a phone with a contract on a finance agreement. Companies will often charge a premium for the device opposed to buying it outright when often you can negotiate/find a discount. SIM only is usually a lot cheaper and offers more flexibility.

  • raphy_lawren
    LR (@raphy_lawren) reported

    @LasallianSean @EE They know how to harass with calls when they are advertising but when you need them to solve a real issue, they send you to chat bots. Worst network customer care

  • j4m_9
    jessie (@j4m_9) reported

    so my @EE phone won’t make or receive calls. Tried every solution listed on their website to no avail. Only option to get in touch is to call 150. And how can I do that when I can’t make calls????

  • LeiSnoby
    ggg (@LeiSnoby) reported

    @EE I cannot call 150. Your website complaint form is broken and blocking me. Under consumer rights, you must provide a written alternative to log a complaint. Please provide a direct email address for the Complaints Team or escalate my DM internally. If you refuse, please issue