EE outages and service status in Stepney, England

Problems in the last 24 hours in Stepney, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Stepney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stepney, England

The most recent EE outage reports came from the following cities: London, City of London, Hackney, Southwark, Poplar, City of Westminster, Newham, Waltham Forest, and Islington.

City	Problem Type	Report Time
London	Internet	2 minutes ago
London	Internet	2 hours ago
London	Total Blackout	6 hours ago
London	Internet	9 hours ago
London	Phone	11 hours ago
London	Internet	12 hours ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Stepney, England

Latest outage, problems and issue reports in Stepney and nearby locations:

• 
  David 🛸 (@DavidEscobarLDN) reported 3 minutes ago from Islington, England

  @EE I've been waiting 6days to get my old PAYG number transferred to a new SIM only monthly contract with you. The advisors I've spoken to have lied to me stating it will be done within 24 hrs. If this issue isn't sorted today I'm cancelling the contract. Really disappointed.

• 
  Simon Platman (@simonplatman) reported 4 minutes ago from Hackney, England

  @EE So.... @EE say they’re working on the prob. (Pretty much what they told me 10 yrs ago) I told them that it was BS. Not heard a peep from them — over 24hrs later! Appalling phone service matched w/ appalling customer service. Well, I suppose they’re consistent... @ThanetCouncil

• 
  David Oxley (@davidoxley1982) reported 6 minutes ago from Islington, England

  @EE are getting so bad with loyal customers..

• 
  Richard Foster (@richardfoster1) reported 7 minutes ago from London, England

  @bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!

• 
  Life of Nads (@life_of_nads) reported 8 minutes ago from City of London, England

  @Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Waited 2 hours to speak to customer relations at Three. Finally someone explained to me that it’s basically because Apple hasn’t delivered the phones to anyone and they’re waiting for a new batch...

• 
  Marc Flores (@marcflores) reported 9 minutes ago from Stratford, England

  @EE Hi Jo - my data speeds seem to be non-existent or extremely slow in E13 and E15 (I’m commuting right now).

• 
  ELN 🇧🇷🇯🇵🇮🇱🇬🇧 (@israel63) reported 13 minutes ago from Poplar, England

  @EE What stress is listing with EE customers service

• 
  Michael Buckley (@fuhirees) reported 14 minutes ago from Islington, England

  @EE I am a longstanding EE customer.I made an order yesterday for a sim upgrade for my phone.Given order confirmed by email.This morning got message to call EE, provide a bit more information to complete the order. Rang number and was kept on hold for 30 minutes then gave up.

• 
  Ayo (@Ayoolanaa) reported 25 minutes ago from Hackney, England

  @EE how do I make a formal complain for the service you guys provide? I’ve actually had enough now.

• 
  Ayo (@ChocOnTour) reported 28 minutes ago from Hackney, England

  Another day, another day disconnecting from @EE WiFi. Wish it would have cut out when my nephew was making a purchase kmt

• 
  RichTea (@ImRichTea) reported 30 minutes ago from Poplar, England

  @EE @sociallymichael Still down unfortunately - seems quite a few London based people have not had 5G for a couple of days now?

• 
  Amanda (@amandab_UK) reported 31 minutes ago from London, England

  @LovesTKandSP @EE They provided me with a booster as mine was terrible at home, problem solved

• 
  Ayo (@ChocOnTour) reported 32 minutes ago from Hackney, England

  I say again. @EE is the worst coverage I’ve ever seen. I can’t play Xbox without it disconnecting me from games, for no reason at all.

• 
  Ayo (@ChocOnTour) reported 35 minutes ago from Hackney, England

  @EE has the worst internet. Can’t believe how bad it’s Wifi is

• 
  Keith Bursnall 🏳️‍🌈 (@KeithBursnall) reported 38 minutes ago from London, England

  @virginmedia been down for most of the day (thank god for @EE mobile data). No mention of local network issues.

• 
  Harry Bilbao (@harrybilbao) reported 38 minutes ago from Poplar, England

  @EE Thanks after spending about two hours waiting to chat to a customer service representative. I am completely shocked to see the horrible service provided by him. God forbid I was paying for a service.…. Oh… wait. I am!

• 
  Sam (@Covey_75) reported 45 minutes ago from Islington, England

  Lazy incompetent @DPD_U_K 🤬 Waited 3 days for a delivery from unhelpful @EE only for the useless courier to keep saying no one's in, poxy service!!!

• 
  Paula Griffin 🏳️‍⚧️ 💙💖🤍💖💙 (@Paula_Griffin65) reported 47 minutes ago from London, England

  @EE In a few short sentences. I am not getting a decent signal. It drops from 5G through 4G to 3G then E and loses connection when I’m on the phone. There is no mobile data when I’m on the phone. I’m currently piggybacking Wi-Fi ATM

• 
  Jason Starman QBE Woke to the Core 💙 (@starmanuk) reported 53 minutes ago from London, England

  @notJonahVeep @EE I'm sorry to hear that. I've only had exceptional service from them plus their Smart Plan meets a specific need I have that no other company offers.

• 
  IanEastLondon (@ianeastlondon) reported 56 minutes ago from Poplar, England

  @beauchamp45 @EE Sounds awful. The last thing you both needed.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Anthony Sheridan Neil ll (@AnthonyNumamoid) reported 5 minutes ago

  Having a slight problem with my @EE Phone contract, I had to change my number but forgot to add the new number to my @EE profile now it is only sending verification codes to my old number so I can’t access my contract details. Already dialled 150 but it didn’t help.

• 
  Richard Bentall #FBPE @richardbentall.bsky.social (@RichardBentall) reported 7 minutes ago

  Hi @EE your customer service is ****. All I wanted was an upgrade to my iphone and you've wasted 5 hours of my time (3 store visits, an application via the app, and a long chat this morning). You can't process my order because of an IT fault that you don't know how to fix.

• 
  Mike Wright (@Baron_Flumpy) reported 9 minutes ago

  Amen to this. There is also now practically no point in 4G if your phone doesn't find a 5G signal. I can't even make calls when connected to @EE's 5G when sat in my living room when I used to be able to.

• 
  Jon Techilovsky (@jontechilovsky) reported 9 minutes ago

  @TomTugendhat @O2 @EE It's funny how when the private sector is doing something well it's solely down to them, but when the private sector performs badly it's the government's fault. BT(EE) made a profit of £1 billion last year. There is nothing stopping them using those funds to improve coverage.

• 
  Photo man (@ach59) reported 9 minutes ago

  @EE Thanks for not much - all I want to do is talk to a person- after 6 days of tests - but I ring the number you gave and what do I get : Hi, it's the EE Diagnostics bot here. We are now running some tests to see what might be causing a problem…..

• 
  Hugies (@HughEdw54983916) reported 15 minutes ago

  @TomTugendhat @O2 @EE I thought you believed in the free market. It's not the government's job to support mobile phone operators.

• 
  ikraam (@ikraamdaanis) reported 15 minutes ago

  @Karlski420 @EE It's like their engineers don't test their website... layout shifts, terrible loading states, menu instantly showing without a delay, long loading times, bad animations and the list goes on

• 
  🐐 (@oatesch) reported 16 minutes ago

  @rorysutherland HS1/eurotunnel is a particular embarrassment. @EE were contracted to provide signal (perhaps just tunnels?) and yet there’s ~none

• 
  Jim Fogarty (@64Jimfogarty) reported 20 minutes ago

  @EE must say very disappointed that you ask for extra £10 for wifi extenders after promising when taking contract out that I wouldn't need them and if I did you would provide them. Like the rest once in contract yous do what you want at customer cost. Lesson learned be careful

• 
  Peter Alston (@paalston) reported 25 minutes ago

  @TomTugendhat @O2 @EE Make it the law, ofcom, that if there’s no decent reception on your chosen provider then mobiles piggyback onto a service which is actually available whenever you are, akin to the 999 thing - your mobile provider pick up the cost. Arguably just one UK network would be better