EE outages and service status in Stepney, England

Problems in the last 24 hours in Stepney, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Stepney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stepney, England

The most recent EE outage reports came from the following cities: London, Islington, City of London, Hackney, Southwark, City of Westminster, Poplar, Newham, and Waltham Forest.

City	Problem Type	Report Time
London	E-mail	19 hours ago
London	Phone	2 days ago
London	Phone	2 days ago
London	Internet	3 days ago
London	Internet	3 days ago
London	Phone	3 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Stepney, England

Latest outage, problems and issue reports in Stepney and nearby locations:

• 
  Ayo (@ChocOnTour) reported 3 minutes ago from Hackney, England

  @EE ‘We will send an engineer to come round and fix your internet’. Engineer comes round and says there’s no problem, another engineer comes and checks outside, says it fine. So why do I have no broadband? Don’t ever get EE broadband. Pathetic

• 
  Jonathan Morris (@jmcomms) reported 4 minutes ago from Stratford, England

  @markgosy @EE At least they have a pretty decent Wi-Fi service on the low level platforms, but it isn't ideal. I think there's soon going to be work on the Northern City Line (Drayton Park to Moorgate), starting perhaps with platforms and then the tunnels. Can't remember all the details.

• 
  Aminul Hoque (@Am1nul_Hoque) reported 6 minutes ago from Poplar, England

  @EE I have been through this process 15 times. It is as bright green as it ever can be. Glowing green like your logo. We have had technical support teams and change bandwidth and do all sorts of remote testing and it has never worked..

• 
  John Robinson (@jr_svb) reported 7 minutes ago from Islington, England

  Funny how poor my 4G has become with @EE lately, now that we are close to #5G roll out.

• 
  Josephine Bakah (@BakahJosephine) reported 8 minutes ago from London, England

  @ASA_UK pls stop the @EE ad with the snake. It's horrible and traumatising. Horrible!

• 
  🇿🇦🐍THAMBOLENYOKA🐍🇬🇧 (@GIN_SHAMASI) reported 9 minutes ago from London, England

  @EE i’ve been trying to get help with unlocking my phone and I’m not getting anywhere. So now i have a phone that I can’t use any other Sim card on it because it’s locked although i have finished paying off the contract and i did DM @EE and they ignoring me 🤬😡

• 
  David 🛸 (@DavidEscobarLDN) reported 14 minutes ago from Islington, England

  @EE I've been waiting 6days to get my old PAYG number transferred to a new SIM only monthly contract with you. The advisors I've spoken to have lied to me stating it will be done within 24 hrs. If this issue isn't sorted today I'm cancelling the contract. Really disappointed.

• 
  𝘈𝘮𝘪𝘵 K (@Amit_Mayfair) reported 21 minutes ago from Stratford, England

  @xxtootsiexx @EE Sarah I am in same boat. So many times the signal just disappears.

• 
  Salima Chitalya Mitha (@sxcmitha) reported 29 minutes ago from Islington, England

  @EE Hi David, thanks for your lovely msg. Sadly, after 20 yrs I think it’s time for me to leave @EE. Apart from the EE’s Social Media team I’ve only ever had really bad customer service. It shouldn’t be like this; EE is too big to care. Thanks for trying.

• 
  Trevor Benton (@TrevBenton79) reported 30 minutes ago from City of London, England

  @EE I’ve had some messages online today with your team but there doesn’t seem to be any commitment or emphasis to try and keep me as your customer considering I’ve been with you for over 10 years #EE #eecustomerservice

• 
  itsmenaaz (@naazalii) reported 31 minutes ago from Poplar, England

  @EE I called up and they said there was problems with my area. They will solve it it’s been 24 months now and there had been times where they have compensated me. However majority of the time I have been given false promises and been lead on

• 
  𝓐𝓷𝓭𝔂 𝓛𝓮𝓼𝓵𝓲𝓮 (@AndrewJLeslie) reported 33 minutes ago from City of London, England

  @EE Hallo EE Customer Support. I'm coming up to renewal on my sim-only plan. I use phones that don't support 5G. However, all your plans quote xGB "5G Data". What does this mean for 4G customers?

• 
  DomLee1987 (@DomLee1987) reported 34 minutes ago from London, England

  @EE Hi, my tweet didn't get a reply. My broadband isn't offering a stable connection, with the corollary effect that I can't work from home effectively. I would like a bill reduction this month as I shouldn't pay full price for a second rate service.

• 
  Rory McCarron (@CyclingLawLDN) reported 38 minutes ago from London, England

  @EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...

• 
  KG (@kerem6okce) reported 43 minutes ago from Hackney, England

  He deleted the tweet I couldn’t even see it. @EE needs to terminate ungrateful customers like this man.

• 
  Angus Teee (@AngusTeee) reported 44 minutes ago from Islington, England

  @EE Why am I still receiving letters threatening someone who doesn’t exist at my address with debt collectors? I have contacted EE five times about this and today your customer service advisor couldn’t explain and then cut me off. Appalling customer service!

• 
  itsmenaaz (@naazalii) reported 55 minutes ago from Poplar, England

  @EE Hi Matt, I have been with EE for longer than 17 years. Iv never had any issues. 2 years ago I took out two contracts A monthly phone contract and a sim only contract. The first couple months were smooth like a babies bottom. Until I started having issues with my my 4G

• 
  IanEastLondon (@ianeastlondon) reported 58 minutes ago from City of London, England

  I’ve just had the pleasure of talking to @EE customer services. The person I spoke to kept insisting that the government set inflation and that EE have no choice about increasing their prices. Apparently the government makes them. Duh.

• 
  Alan Emrys 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@alanemrys) reported 58 minutes ago from Poplar, England

  Dear @EE this morning was really not the morning to have an issue with you 4G & WiFi. #StressedOut

• 
  Jason Miller (@sparkyjm1974) reported 60 minutes ago from City of London, England

  @ee @TheSun @DailyMirror @DailyMailUK @KentishExpress @Telegraph EE are apparently not paying their wayleave agreements and therefore their customers are without service but paying for it

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Suz Jamieson 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@SuzJamieson) reported 7 minutes ago

  @freddy0047 @EE Their app is AI and is absolutely useless. We've just had full fibre broadband installed from them. The installation is causing our neighbour problems but I can't get to speak to anyone to get them to come out and have a look. BT & EE playing tennis with it.

• 
  Kev (@vpharm) reported 8 minutes ago

  @EE Lymington staff said no phone account could be opened in my home address unless bank card is registered at my address. Theyre ALLOWING A FRAUDSTER TO USE MY HOME ADDRESS! They wont name the bank so I can call the bank to say Mrs Susan Burne is a fraudster etc! Refused to help

• 
  Seeing The Lizards (@seethelizards) reported 8 minutes ago

  Same problem I'm having with @EE . I want to cancel, but there's no obvious way to do so without calling them up and being hassled by their upselling agents.

• 
  Gazza Noble (@Gazza_Noble) reported 8 minutes ago

  Is @EE internet down

• 
  Andrhu (@ALivMusico) reported 10 minutes ago

  @EE How can I phone if there is no signal and I don’t have another phone or landline? I don’t know it s a local issue, phone issue or network issue. Thanks for your reply not actually being any help at all. Not a can we have your postcode to check for you?

• 
  Tasha (@natasha_lo92446) reported 12 minutes ago

  I'm not saying that @EE are absolute ****. I'm just saying that I live in a tiny, one bed flat, and the router in my lounge can't fart enough WiFi signal to reach through one room and hit my bedroom!

• 
  jackie kemp (@jackiekemp) reported 13 minutes ago

  Lot of stress in the village atm because the @EE mast is down - it’s probably out of diesel again because @SSE refuse to put a mains electricity supply in the Balgy gap and as usual @ofgem sitting in London has designed a ‘****-you Scotland’ system

• 
  Nate Martin (@natestategames) reported 15 minutes ago

  @EE appalling service from EE following a request for a home move for broadband. Acknowledged call made on 29th June. But apparently the move wasn’t confirmed?! Who calls and gives two addresses and a move date for it not to be booked? Now been told 12th aug!

• 
  Kev (@vpharm) reported 16 minutes ago

  @EE Can government seek the ARREST of EE Chief executive & charge them for running a company that failed to do anti money laundering checks or address checks? EE should be issued £1 billion fine as penalty. That will help the treasury & clamp down on criminal companies like EE!

• 
  Fi (@LetsTweetPotter) reported 20 minutes ago

  @EE Hi,im moving house and want to take out a package with EE through Uswitch. When does the credit report get run? I dont want it to cause any issue with my mortgage but I need broadband booking in asap. Can I pre book at appointment and the credit search be done when I move in