EE outages and service status in Stepney, England

Problems in the last 24 hours in Stepney, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Stepney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stepney, England

The most recent EE outage reports came from the following cities: Hackney, Islington, London, City of London, Southwark, City of Westminster, Poplar, Newham, and Waltham Forest.

City	Problem Type	Report Time
Hackney	Wi-fi	39 minutes ago
Islington	Phone	9 hours ago
London	Total Blackout	10 hours ago
Hackney	Internet	13 hours ago
City of London	Phone	14 hours ago
London	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Stepney, England

Latest outage, problems and issue reports in Stepney and nearby locations:

• 
  Angela Magny (@AngelaMagny) reported 9 minutes ago from London, England

  Are there any network issues @EE ?? In central London and have no data or voice. Only able to use phone on Wi-Fi. Have tried rebooting, airplane mode etc.

• 
  Rory McCarron (@CyclingLawLDN) reported 9 minutes ago from London, England

  @EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...

• 
  🇿🇦🐍THAMBOLENYOKA🐍🇬🇧 (@GIN_SHAMASI) reported 18 minutes ago from London, England

  @EE i’ve been trying to get help with unlocking my phone and I’m not getting anywhere. So now i have a phone that I can’t use any other Sim card on it because it’s locked although i have finished paying off the contract and i did DM @EE and they ignoring me 🤬😡

• 
  Simon Platman (@simonplatman) reported 18 minutes ago from Hackney, England

  @EE So.... @EE say they’re working on the prob. (Pretty much what they told me 10 yrs ago) I told them that it was BS. Not heard a peep from them — over 24hrs later! Appalling phone service matched w/ appalling customer service. Well, I suppose they’re consistent... @ThanetCouncil

• 
  ELN 🇧🇷🇯🇵🇮🇱🇬🇧 (@israel63) reported 23 minutes ago from Poplar, England

  @EE What stress is listing with EE customers service

• 
  Andy Coxon (@andycoxonuk) reported 24 minutes ago from London, England

  @MrChrisPassey @scotthayesss @EE BOYS!!!! I’m on @ThreeUK sim only £15 a month #wtf

• 
  Ayo (@ChocOnTour) reported 25 minutes ago from Hackney, England

  @EE ‘We will send an engineer to come round and fix your internet’. Engineer comes round and says there’s no problem, another engineer comes and checks outside, says it fine. So why do I have no broadband? Don’t ever get EE broadband. Pathetic

• 
  Lochlann (@Lochlanndg) reported 30 minutes ago from Stratford, England

  Day of contrasting customer service experiences. @jlandpcustserv (3rd party) engineers drove off without ringing bell, @ee mess up a number change (but sort it out well), @AmazonUK confuses keyboards and toilet paper and is completely useless about it. And @AmexUK is excellent

• 
  Zarah🧸 (@Zarah_666) reported 31 minutes ago from Islington, England

  @EE Hi I’m trying to access the my ee app and it’s not working

• 
  Ayo (@ChocOnTour) reported 34 minutes ago from Hackney, England

  Another day, another day disconnecting from @EE WiFi. Wish it would have cut out when my nephew was making a purchase kmt

• 
  Madhan (@followcbv) reported 38 minutes ago from Poplar, England

  @ThreeUK is down no internet from 10 am for all of UK and it has not let its customers know at all, no information on its website either. @VodafoneUK @EE please help @ThreeUK they are going to go bust soon. @BBCBreaking @Ofcom

• 
  Life of Nads (@life_of_nads) reported 39 minutes ago from Islington, England

  @Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Damn! Can’t believe they don’t even have any in stock anywhere... such a mess 😭

• 
  Callum (@Callum_Walker96) reported 40 minutes ago from City of London, England

  @EE how do I cancel my rolling contract

• 
  Harry Bilbao (@harrybilbao) reported 40 minutes ago from Poplar, England

  @EE Thanks after spending about two hours waiting to chat to a customer service representative. I am completely shocked to see the horrible service provided by him. God forbid I was paying for a service.…. Oh… wait. I am!

• 
  Aminul Hoque (@Am1nul_Hoque) reported 40 minutes ago from Poplar, England

  @EE I have been through this process 15 times. It is as bright green as it ever can be. Glowing green like your logo. We have had technical support teams and change bandwidth and do all sorts of remote testing and it has never worked..

• 
  Ayo (@ChocOnTour) reported 46 minutes ago from Hackney, England

  Could not stress this, if you have a choice, do not choose @EE as your internet service provider

• 
  Jack Taylor (@jackjctaylor) reported 48 minutes ago from Islington, England

  @MattDronfield @MarcAllera @EE It’s still nothing to complaint at!

• 
  Keith Bursnall 🏳️‍🌈 (@KeithBursnall) reported 49 minutes ago from London, England

  @virginmedia been down for most of the day (thank god for @EE mobile data). No mention of local network issues.

• 
  Life of Nads (@life_of_nads) reported 51 minutes ago from City of London, England

  @Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Waited 2 hours to speak to customer relations at Three. Finally someone explained to me that it’s basically because Apple hasn’t delivered the phones to anyone and they’re waiting for a new batch...

• 
  DomLee1987 (@DomLee1987) reported 51 minutes ago from London, England

  @EE Hi, my tweet didn't get a reply. My broadband isn't offering a stable connection, with the corollary effect that I can't work from home effectively. I would like a bill reduction this month as I shouldn't pay full price for a second rate service.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andy Jardine (@AndyCricket100) reported 7 minutes ago

  @WeAreOpenreach @EE good morning We have an engineer appointment for this morning but I’ve now been informed that it has been cancelled and booked for tomorrow. Yet EE say this is not a missed appointment, how can that be? We have broken phone cables since Tuesday.

• 
  Ollie Stokes (@Ollie_Stokes27) reported 7 minutes ago

  I’m shocked by how a complaint has been handled @EE Following several recorded calls, I agreed to close my account based on assurances regarding my exit fees. Despite this, I’ve been charged over £600. I feel I’ve been misled,requesting an urgent review into this matter. #EE

• 
  Nate Martin (@natestategames) reported 11 minutes ago

  @EE appalling service from EE following a request for a home move for broadband. Acknowledged call made on 29th June. But apparently the move wasn’t confirmed?! Who calls and gives two addresses and a move date for it not to be booked? Now been told 12th aug!

• 
  Jamie T (@jamie_2127) reported 11 minutes ago

  @ClarkRenney @EE The problem is @EE. Over inflated prices for **** coverage and abysmal service.

• 
  Batchie (@BigAl70) reported 13 minutes ago

  @DerekAllan61 @EE I use Tesco the piggyback off O2 network. Never had any issues aff them and if you have a clubcard ye get a discount on monthly and fone rental, they do it as 2 separate contracts so can change the usage package you use when needed

• 
  Lucinda Brown.XRP (@cindyb1953) reported 14 minutes ago

  @Aaron96simpson_ @EE I’m actually thinking about going with Starlink, my contract with EE is up in September, I’m paying nearly £39 pm for a service that is pitifully slow. But the real kicker? They are offering new customers £24.99 pm. 🤨

• 
  Tom (@tomavfc24) reported 14 minutes ago

  @EE have clearly got problems at the moment! I’ve had no signal/data for the past hour or so

• 
  Lindsay Brunt (@Lindsay_Brunt) reported 15 minutes ago

  @EE I’ve spoken again to complaints team and have been spoken to very poorly by your staff. You have breached the contract and don’t have and resolution to fix the internet… how do I escalate further?

• 
  Catherine Pengilly (@pinguigloo) reported 15 minutes ago

  @EE It’s a moto E13 I think but it’s no good trying to guide me through it as I’m not with her again until next weekend. I am trying to find someone who can go with her to the shop in the hope that they can, at the very least put in some emergency contacts for her

• 
  alan (@alan_muso) reported 17 minutes ago

  @EE Done that, been told to suck it up. That's what 37 years as a customer does. Don't worry, I wont take out new stuff with you but I'll keep my mobile with you as your charges are ok. But nothing else I'm afraid and in March 2027 I'll cancel this dumb SIM card and forget about it