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EE outages and service status in Stepney, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • EE generated 1 outage signal in the last 24 hours around Stepney, including 1 direct report.
  • The most common problems reported in this area mention Internet, Phone, and Wi-fi.
  • The most recent signal from this area was received Jul 13, 10:05 AM GMT+1.
  • 63% Internet (63%)
  • 16% Phone (16%)
  • 10% Wi-fi (10%)
  • 8% Total Blackout (8%)
  • 2% E-mail (2%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Stepney, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Stepney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 13: Problems at EE

EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Stepney, England

The most recent EE outage reports came from the following cities: London, Southwark, City of London, City of Westminster, Poplar, Hackney, Newham, and Waltham Forest.

CityProblem TypeReport Time
London Phone 36 minutes ago
London Internet 1 day ago
London Wi-fi 2 days ago
London Phone 2 days ago
London Internet 2 days ago
Southwark Total Blackout 3 days ago

Nearby cities with recent reports

London

22 recent signals

36 minutes ago
Southwark

3 recent signals

3 days ago
City of London

3 recent signals

3 days ago
City of Westminster

1 recent signals

6 days ago
Poplar

1 recent signals

7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Stepney, England

Latest outage, problems and issue reports in Stepney and nearby locations:

  • taylor251073
    mark (@taylor251073) reported from Stratford, England

    @EE how do I cancel my contract when my contract finishes,

  • huwkan
    Huw (@huwkan) reported from Poplar, England

    @EE broadband has been terrible all week and today was awful. Any idea what the issue is in London, E2

  • billyscott31
    Billy (@billyscott31) reported from City of London, England

    @EE Had the same problem yesterday morning. So far so good today. What was this caused by?

  • israel63
    ELN 🇧🇷🇯🇵🇮🇱🇬🇧 (@israel63) reported from Poplar, England

    @EE What stress is listing with EE customers service

  • Gin_Shamasi
    ‼️🫀🇬🇧Gin.Gin🇿🇦🚩 (@Gin_Shamasi) reported from London, England

    @EE why do i have to call every single month about my signal issues but yet i pay full amount every month on time. Yet your UK No1 leading cellular network providers!! This if frustrating me now 😡😤🤬 I’m at home or work I’m facing connection ISSUES.

  • DavidEscobarLDN
    David 🛸 (@DavidEscobarLDN) reported from Islington, England

    @EE I've been waiting 6days to get my old PAYG number transferred to a new SIM only monthly contract with you. The advisors I've spoken to have lied to me stating it will be done within 24 hrs. If this issue isn't sorted today I'm cancelling the contract. Really disappointed.

  • KeithBursnall
    Keith Bursnall 🏳️‍🌈 (@KeithBursnall) reported from London, England

    @virginmedia been down for most of the day (thank god for @EE mobile data). No mention of local network issues.

  • jmcomms
    Jonathan Morris (@jmcomms) reported from Stratford, England

    @markgosy @EE At least they have a pretty decent Wi-Fi service on the low level platforms, but it isn't ideal. I think there's soon going to be work on the Northern City Line (Drayton Park to Moorgate), starting perhaps with platforms and then the tunnels. Can't remember all the details.

  • DomLee1987
    DomLee1987 (@DomLee1987) reported from London, England

    @EE Hi, my tweet didn't get a reply. My broadband isn't offering a stable connection, with the corollary effect that I can't work from home effectively. I would like a bill reduction this month as I shouldn't pay full price for a second rate service.

  • AngusTeee
    Angus Teee (@AngusTeee) reported from Islington, England

    @EE Why am I still receiving letters threatening someone who doesn’t exist at my address with debt collectors? I have contacted EE five times about this and today your customer service advisor couldn’t explain and then cut me off. Appalling customer service!

  • Amit_Mayfair
    𝘈𝘮𝘪𝘵 K (@Amit_Mayfair) reported from Stratford, England

    @xxtootsiexx @EE Sarah I am in same boat. So many times the signal just disappears.

  • ChocOnTour
    Ayo (@ChocOnTour) reported from Hackney, England

    @EE has the worst internet. Can’t believe how bad it’s Wifi is

  • ChocOnTour
    Ayo (@ChocOnTour) reported from Hackney, England

    Another day, another day disconnecting from @EE WiFi. Wish it would have cut out when my nephew was making a purchase kmt

  • mouseldn
    🍋 (@mouseldn) reported from London, England

    @EE Hi JD, I didn’t do this as I believed the contract amount would automatically change. It was never made clear to me that I was responsible for requesting a sim only contract.

  • Zarah_666
    Zarah🧸 (@Zarah_666) reported from Islington, England

    @EE Hi I’m trying to access the my ee app and it’s not working

  • life_of_nads
    Life of Nads (@life_of_nads) reported from Islington, England

    @Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Damn! Can’t believe they don’t even have any in stock anywhere... such a mess 😭

  • ImRichTea
    RichTea (@ImRichTea) reported from Poplar, England

    @EE @sociallymichael Still down unfortunately - seems quite a few London based people have not had 5G for a couple of days now?

  • Callum_Walker96
    Callum (@Callum_Walker96) reported from City of London, England

    @EE how do I cancel my rolling contract

  • timpar2109
    tim parsons (@timpar2109) reported from Poplar, England

    @EE your customer service is poor. Need to register an issue with broadband dropping out why can't I just chat with someone or log the issue. It's happened 3 times in last 2 hours router just loses the connection.

  • KatyJaneHughes
    KatyHughes🖤 (@KatyJaneHughes) reported from Poplar, England

    @EE hi , I am looking to upgrade could someone help me please Thanks

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • MsVespertilio
    Rach 🇪🇺 (@MsVespertilio) reported

    @EE kind of poor service the ONLY way to get help is via the chat service who haven’t actually solved an issue despite assuring me they had. You’re delivering expensive kit to a house I don’t own. Bravo!

  • AndyPDarvill
    Andy Darvill (@AndyPDarvill) reported

    @BTBusiness the sooner I can get out of the contract with you the better…. Actually costing me money now!! Utter shite!! Possibly the worst provider I’ve been with in 23 years… @EE sold me this **** too!!

  • dano1311
    🦉 Dan Oldfield 🦉 (@dano1311) reported

    @dcr_1999 @EE I had issue when I tried to change my kids contracts to sim only, tried online spend cap limit reached, went in store same, even though I was trying to spend less than currently was. Waiting to move them away from EE. Always a stress and hassle at upgrade time.

  • Williams91898
    BamBamMK2 (@Williams91898) reported

    @EE Day 2 of little to no signal 😤😤

  • chelshakespeare
    Chelsey (@chelshakespeare) reported

    @EE I just want to speak to a human - what’s with this new interactive service?! Just let me speak to someone 🫠

  • BigGayDanxx
    DftguyUK (@BigGayDanxx) reported

    @EE spent ages on the phone with auto customer services. For it to end with you must text for this service and they ended the call. I do the text thing and get a response "we cant match your details to an account" So yeah.....useful service. WiFi signals been awful for days!

  • MalloryRavenX
    Mallory Raven (@MalloryRavenX) reported

    @JackEmson99 @EE I have been with all 4... (including MVNOs) Personal ranking from best to worst: EE Three Vodafone O2 EE is better than the rest but they are **** too... Vodafone and Three seem to have gotten worse since their merger...

  • SClash2019
    WorldProWrestling (@SClash2019) reported

    I love it how @Apple are very professional straight away replacing something that is broke, but on the other hand @EE don’t want to know but still want you to pay them tho, what a bad customer service they provide to the public…

  • Williams91898
    BamBamMK2 (@Williams91898) reported

    @EE Yeah says an issue in my area but still had signal but now it’s completely gone off and says won’t be fixed for another 16 hours. Absolutely ridiculous this

  • MelJD46
    Mel D (@MelJD46) reported

    Dear @EE you are presuming again... I have no passport, so I wont require roaming and if I did my O2 sim would let me roam . The UK is amazing, when I have explored it all... well I never will . I dont mind relevant marketing ....