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EE outages and service status in Stepney, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • EE generated 4 outage signals in the last 24 hours around Stepney, including 4 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and Wi-fi.
  • The most recent signal from this area was received Jul 2, 2:53 PM GMT+1.
  • 66% Internet (66%)
  • 13% Phone (13%)
  • 10% Wi-fi (10%)
  • 7% Total Blackout (7%)
  • 3% E-mail (3%)
  • 1% TV (1%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Stepney, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Stepney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 2: Problems at EE

EE is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Stepney, England

The most recent EE outage reports came from the following cities: Newham, City of London, London, City of Westminster, Southwark, Waltham Forest, Hackney, Poplar, and Islington.

CityProblem TypeReport Time
Newham Phone 37 minutes ago
City of London Total Blackout 3 hours ago
London Internet 5 hours ago
London Internet 6 hours ago
City of London Internet 1 day ago
City of Westminster Internet 1 day ago

Nearby cities with recent reports

London

28 recent signals

5 hours ago
Hackney

4 recent signals

5 days ago
City of London

3 recent signals

3 hours ago
City of Westminster

3 recent signals

1 day ago
Southwark

3 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Stepney, England

Latest outage, problems and issue reports in Stepney and nearby locations:

  • emirrelevant
    Emyr Glyn Rees (@emirrelevant) reported from Hackney, England

    @EE Live chat rarely connects - please direct me to the WhatsApp chat support please.

  • GreenBadgeE1
    GreenBadgeTaxi #SupportLondon (@GreenBadgeE1) reported from City of London, England

    @EE @bt_uk Why is there no mobile Internet or Reception on THE STRAND in London. I am struggling to take payment as On CAB PAYMENR SYSTEM which has EE sim in it. Many drivers facing issue with the Mast there will resolve this soon been owing since few months now

  • SaffaJohn
    John (@SaffaJohn) reported from City of London, England

    @EE fantastic service from Qasim at your Canary Wharf,London store today. He helped fix my elderly fathers phone.What a star.

  • davidoxley1982
    David Oxley (@davidoxley1982) reported from Islington, England

    @EE are getting so bad with loyal customers..

  • evadne
    Evadne W. (@evadne) reported from City of London, England

    @EE I couldn’t bother sending a redundant DM so left the issue with hotel management to sort out.

  • Ayoolanaa
    Ayo (@Ayoolanaa) reported from Hackney, England

    @EE Definitely not well because of your internet issues. It has been a while and still no resolution. My full name and all those details will be in the DM already, I’m sure you are able to see that, Olivia.

  • AngelaMagny
    Angela Magny (@AngelaMagny) reported from London, England

    Are there any network issues @EE ?? In central London and have no data or voice. Only able to use phone on Wi-Fi. Have tried rebooting, airplane mode etc.

  • jason_coppin
    Jason Coppin (@jason_coppin) reported from London, England

    @EE still waiting for my 5G SIM card which I ordered on Wednesday morning. Allowing for Covid delays, would have expected it here by now via first class post. If you weren’t the only decent 5G signal round here, would be thinking about cancelling! 😳

  • DavidEscobarLDN
    David 🛸 (@DavidEscobarLDN) reported from Islington, England

    @EE I've been waiting 6days to get my old PAYG number transferred to a new SIM only monthly contract with you. The advisors I've spoken to have lied to me stating it will be done within 24 hrs. If this issue isn't sorted today I'm cancelling the contract. Really disappointed.

  • mmuehlberger
    Markus Mühlberger (@mmuehlberger) reported from London, England

    Thanks again @Experian_UK for being a shitty company. You are messing with my life. After 18 minutes on hold, your employee just hung up. I have no bad credit, but can’t get a £20/mo phone contract with @EE, because you’re not willing to identify me (or help you do it).

  • ianeastlondon
    IanEastLondon (@ianeastlondon) reported from Poplar, England

    @beauchamp45 @EE Sounds awful. The last thing you both needed.

  • kerem6okce
    KG (@kerem6okce) reported from Hackney, England

    He deleted the tweet I couldn’t even see it. @EE needs to terminate ungrateful customers like this man.

  • Am1nul_Hoque
    Aminul Hoque (@Am1nul_Hoque) reported from Poplar, England

    @EE I was informed I would be called at 6.30pm today by technical support today and even given a name. Call was recorded and I came home extra early from work, but yet again you have considerably failed to stick to your word and meet the needs of your customer!!!

  • yusif0ali
    Yusif Ali (@yusif0ali) reported from London, England

    @EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤

  • Ross7Perry
    Ross Perry (@Ross7Perry) reported from Poplar, England

    @EE Sorted now, seemed to be an issue in the York area, had 4 bar 4G but just wouldn’t connect

  • fuhirees
    Michael Buckley (@fuhirees) reported from Islington, England

    @EE I am a longstanding EE customer.I made an order yesterday for a sim upgrade for my phone.Given order confirmed by email.This morning got message to call EE, provide a bit more information to complete the order. Rang number and was kept on hold for 30 minutes then gave up.

  • philford
    pip 🕳️ (@philford) reported from Islington, England

    @enterjamesment @keeforelli @EE It's awful here too and has been for days.

  • r1b1ker
    Mike (@r1b1ker) reported from Poplar, England

    @EE Hi. No, I was just pointing out some errors on your web page.

  • starmanuk
    Jason Starman QBE 💙 (@starmanuk) reported from London, England

    @EE I'm currently receiving no service in southeast London. Is there an outage?

  • yehbmb
    Kirua (@yehbmb) reported from Islington, England

    @EE hey no service since this morning

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • showmebadgers
    Rob Plant 🇮🇪🇮🇪 (@showmebadgers) reported

    @EE hi there need some help please. We have disconnected our broadband services and been asked to send back out router however we haven’t received any packaging or the QR code that had apparently been sent. How do I get another sent to us asap so we can post? Thanks

  • ach59
    Photo man (@ach59) reported

    @EE I’m not ‘having a spot of bother’ as you put it, I’ve got no internet- no TV, Alexa or Heating control - and no help from EE (so far)

  • hanmark
    hanmark (@hanmark) reported

    @TomTugendhat @O2 @EE Tom doesn't use bike lanes or crossings so nobody else should be able to. Tom likes to show off that he lives in a more expensive area than you but thinks your tax should solve his connectivity problems. Tom hasn't heard of broadband or WiFi. Don't be like Tom.

  • Boothy_4
    David Booth (@Boothy_4) reported

    @clairemul87 @EE Same issue!

  • mr01100001
    01100001 (@mr01100001) reported

    @EE IN KRAKOW, FIX THIS PLEASE

  • ollie_beadle
    Ollie (@ollie_beadle) reported

    @EE @_nicks_tweets In Cyprus having roaming issues to

  • TeeTeex6
    TeeTee_x (@TeeTeex6) reported

    @EE I can’t get signal I am aboard

  • JulesAP011
    🌼Julie Anne🌼 (@JulesAP011) reported

    @EE I have—repeatedly After a further 40 min call secured appt for tomorrow PM. It shouldn’t be this difficult to become a New Customer, where equipment is correct & right 1st time✅ It’s cost me over 5.5hrs of my time If you say you’ll call back—just do what you say you’ll do!

  • janettocornetto
    JanettoCornetto 🤿 (@janettocornetto) reported

    @EE Hello @EE ? Please help. Your solution didn’t work. I have tried other networks and I’m just getting ‘E’ or ‘SOS’.

  • sarkeycockney
    THE SARKY COCKNEY (@sarkeycockney) reported

    @Lewciie @EE And the attitude of "oh well, if you don't like it leave and pay us a leaving fee" is disgusting. Definitely no "customer first" policy with this lot.