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EE outages and service status in Stepney, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • EE generated 1 outage signal in the last 24 hours around Stepney, including 1 direct report.
  • The most common problems reported in this area mention Internet, Phone, and Wi-fi.
  • The most recent signal from this area was received Jul 21, 1:17 PM GMT+1.
  • 62% Internet (62%)
  • 16% Phone (16%)
  • 12% Wi-fi (12%)
  • 7% Total Blackout (7%)
  • 2% E-mail (2%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Stepney, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Stepney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 21: Problems at EE

EE is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Stepney, England

The most recent EE outage reports came from the following cities: London, Islington, City of London, Hackney, Southwark, City of Westminster, Poplar, Newham, and Waltham Forest.

CityProblem TypeReport Time
London E-mail 8 hours ago
London Phone 1 day ago
London Phone 1 day ago
London Internet 2 days ago
London Internet 2 days ago
London Phone 2 days ago

Nearby cities with recent reports

London

16 recent signals

8 hours ago
Islington

1 recent signals

4 days ago
City of London

1 recent signals

6 days ago
Hackney

1 recent signals

7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Stepney, England

Latest outage, problems and issue reports in Stepney and nearby locations:

  • ahmed1_shaik
    Shaik (@ahmed1_shaik) reported from Stratford, England

    @EE i want to cancel the phone insurance please let me know how?

  • CyclingLawLDN
    Rory McCarron (@CyclingLawLDN) reported from London, England

    @EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...

  • harrybilbao
    Harry Bilbao (@harrybilbao) reported from Poplar, England

    @EE Thanks after spending about two hours waiting to chat to a customer service representative. I am completely shocked to see the horrible service provided by him. God forbid I was paying for a service.…. Oh… wait. I am!

  • Ross7Perry
    Ross Perry (@Ross7Perry) reported from Poplar, England

    @EE Sorted now, seemed to be an issue in the York area, had 4 bar 4G but just wouldn’t connect

  • rajeshdhulashia
    Rajesh Dhulashia (@rajeshdhulashia) reported from London, England

    @EE are you having signal issues the last few weeks? Have gone from 4 to 1 bar on phone… not good, sometimes internet doesn’t even work despite it saying 4G

  • cobartlett
    Christopher Bartlett-Walford (@cobartlett) reported from London, England

    @CliveChenery @EE They tried to upsell me to BB whilst in the conversation about my phone ! Couldn't believe all they were thinking of was extra sale, not how to help their customer with a query they had!

  • life_of_nads
    Life of Nads (@life_of_nads) reported from Islington, England

    @Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Damn! Can’t believe they don’t even have any in stock anywhere... such a mess 😭

  • TrevBenton79
    Trevor Benton (@TrevBenton79) reported from City of London, England

    @EE I’ve had some messages online today with your team but there doesn’t seem to be any commitment or emphasis to try and keep me as your customer considering I’ve been with you for over 10 years #EE #eecustomerservice

  • Lochlanndg
    Lochlann (@Lochlanndg) reported from Stratford, England

    Day of contrasting customer service experiences. @jlandpcustserv (3rd party) engineers drove off without ringing bell, @ee mess up a number change (but sort it out well), @AmazonUK confuses keyboards and toilet paper and is completely useless about it. And @AmexUK is excellent

  • senorfenty
    Dami (@senorfenty) reported from London, England

    EE has been moving mad lately . My signal is so disgusting @EE please sort it out

  • starmanuk
    Jason Starman QBE Woke to the Core 💙 (@starmanuk) reported from London, England

    @notJonahVeep @EE I'm sorry to hear that. I've only had exceptional service from them plus their Smart Plan meets a specific need I have that no other company offers.

  • JimmyEllison15
    Jimmy Ellison (@JimmyEllison15) reported from London, England

    @EE I'm receiving an error 38 message whilst trying to send a text, is there a problem on the network?

  • AngusTeee
    Angus Teee (@AngusTeee) reported from Islington, England

    @EE I have - eventually - but why are still sending threatening letters to people who don’t even exist? You’ve been told twice before and nobody listens. What kind of customer service is that?

  • 75Snapper
    GraemeT (@75Snapper) reported from London, England

    @EE come on guys the wife has two callbacks regarding an upgrade process that’s gone wrong at this rate you’ll be losing a valuable customer or even still lost it already #notahappywife

  • KeithBursnall
    Keith Bursnall 🏳️‍🌈 (@KeithBursnall) reported from London, England

    @virginmedia been down for most of the day (thank god for @EE mobile data). No mention of local network issues.

  • emirrelevant
    Emyr Glyn Rees (@emirrelevant) reported from Hackney, England

    @EE Live chat rarely connects - please direct me to the WhatsApp chat support please.

  • mouseldn
    🍋 (@mouseldn) reported from London, England

    @EE Hi JD, I didn’t do this as I believed the contract amount would automatically change. It was never made clear to me that I was responsible for requesting a sim only contract.

  • Amit_Mayfair
    𝘈𝘮𝘪𝘵 K (@Amit_Mayfair) reported from Stratford, England

    @xxtootsiexx @EE Sarah I am in same boat. So many times the signal just disappears.

  • simonfromharlow
    SfH (@simonfromharlow) reported from Stratford, England

    @vicgoddard I have long suspected that @EE withhold automatic carrier ‘over network’ updates to handsets that they’d like to nudge you to upgrade

  • SaffaJohn
    John (@SaffaJohn) reported from City of London, England

    @EE fantastic service from Qasim at your Canary Wharf,London store today. He helped fix my elderly fathers phone.What a star.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • BigAl70
    Batchie (@BigAl70) reported

    @DerekAllan61 @EE I use Tesco the piggyback off O2 network. Never had any issues aff them and if you have a clubcard ye get a discount on monthly and fone rental, they do it as 2 separate contracts so can change the usage package you use when needed

  • MissSmallVoice
    SMV (@MissSmallVoice) reported

    @EE Hi, I got msg saying "Your Voicemail PIN has been changed. If you have not requested this, please call Customer Services immediately." After 150, what do I select next please, to sort out this PIN issue? I've called 150 3 times now & end up down 3 rabbit holes. Thank you

  • g_man755
    Pepe.meister (@g_man755) reported

    @EE No I haven’t and my whole line has no service, 7 times you guys hung up in total. Worst service ever and no call back.

  • steersb
    Bryan Steers (@steersb) reported

    @EE Ffs you no comprende English, the 150 helpline is "temporarily unavailable". ******* Ai response ****

  • KingArthur22038
    Mugiwara Arthur 🏆 (@KingArthur22038) reported

    @Gazmeister01 @England @EE Never said I was English did I?

  • jackiekemp
    jackie kemp (@jackiekemp) reported

    Lot of stress in the village atm because the @EE mast is down - it’s probably out of diesel again because @SSE refuse to put a mains electricity supply in the Balgy gap and as usual @ofgem sitting in London has designed a ‘****-you Scotland’ system

  • Rach_M_B
    Rachel Bullen (@Rach_M_B) reported

    @EE Hi, can you please confirm why your service for vulnerable customers is so bad. My elderly mother in law, recently discharged from hospital and lives alone, has been waiting for two days for an engineer, and your customer service team cannot seem to confirm a date for this.

  • andy_horner
    Ash 1974🔴🏐 (@andy_horner) reported

    @EE Can’t even call as your system won’t let me, really is this what you call service?!?!

  • JFKKPOD
    Paddy Silke 🇵🇸☘️🇮🇪 (@JFKKPOD) reported

    @EE how bad was your service yesterday when getting my iPad from you never again some misleading practices going on #EE

  • PartyOfIslamUk
    Bollard v2 (@PartyOfIslamUk) reported

    @EE Yeah. It’s useless. Keeps testing the line saying there’s no problem when clearly the internet dropping for 3 hours at 8pm for 2 nights suggests something is up If it goes tonight then Starlink it is