EE outages and service status in Stepney, England

Problems in the last 24 hours in Stepney, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Stepney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stepney, England

The most recent EE outage reports came from the following cities: London, City of London, Hackney, Islington, Waltham Forest, Newham, Southwark, Poplar, and City of Westminster.

City	Problem Type	Report Time
London	Wi-fi	3 hours ago
City of London	Phone	7 hours ago
Hackney	Internet	9 hours ago
London	Phone	10 hours ago
London	Internet	13 hours ago
Islington	Internet	20 hours ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Stepney, England

Latest outage, problems and issue reports in Stepney and nearby locations:

• 
  DomLee1987 (@DomLee1987) reported 9 minutes ago from London, England

  @EE Hi, my tweet didn't get a reply. My broadband isn't offering a stable connection, with the corollary effect that I can't work from home effectively. I would like a bill reduction this month as I shouldn't pay full price for a second rate service.

• 
  Salima Chitalya Mitha (@sxcmitha) reported 13 minutes ago from Islington, England

  @EE Hi David, thanks for your lovely msg. Sadly, after 20 yrs I think it’s time for me to leave @EE. Apart from the EE’s Social Media team I’ve only ever had really bad customer service. It shouldn’t be like this; EE is too big to care. Thanks for trying.

• 
  Richard Foster (@richardfoster1) reported 17 minutes ago from London, England

  @bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!

• 
  🇿🇦🐍THAMBOLENYOKA🐍🇬🇧 (@GIN_SHAMASI) reported 20 minutes ago from London, England

  @EE i’ve been trying to get help with unlocking my phone and I’m not getting anywhere. So now i have a phone that I can’t use any other Sim card on it because it’s locked although i have finished paying off the contract and i did DM @EE and they ignoring me 🤬😡

• 
  Dami (@senorfenty) reported 22 minutes ago from London, England

  EE has been moving mad lately . My signal is so disgusting @EE please sort it out

• 
  Angus Teee (@AngusTeee) reported 25 minutes ago from Islington, England

  @EE Why am I still receiving letters threatening someone who doesn’t exist at my address with debt collectors? I have contacted EE five times about this and today your customer service advisor couldn’t explain and then cut me off. Appalling customer service!

• 
  Stephen Hines (@hines_stephen) reported 26 minutes ago from Hackney, England

  @EE I keep getting black Friday offers from you, but the best broadband speed you can currently do for me (in #London) is an embarrassingly slow 16Mb Will you hold the offer until you can do something decent speedwise?

• 
  The Burtons (@smartpicsuk) reported 27 minutes ago from London, England

  @EE it appears somebody is trying to set a fraudulent account from my home address. Can’t get through to customer service. Acc no is 179351621

• 
  Keith Bursnall 🏳️‍🌈 (@KeithBursnall) reported 33 minutes ago from London, England

  No internet with @virginmedia and 5G down to a crawl with @EE - I shall have to take up@knitting!

• 
  Mr P (@adrian_pennelli) reported 35 minutes ago from Hackney, England

  Ah well. So it will be good riddence to @EE at the end of my contract and hello to @virginmedia and @Virgin as they have been excellent dealing with my wife's issues unlike you lot. Dreadful service from @EE where the customer is taken for granted. #poorservice #poorcustomercare

• 
  Hannah Parmenter ♥ (@hannah_p79) reported 36 minutes ago from Poplar, England

  @EE I've tried to speak to your department, I've been with EE for years and never had a problem. But my phone has been cut off and my disabled son is in hospital and I have doctors trying to get hold of me and vise versa but I can't

• 
  Angela Magny (@AngelaMagny) reported 39 minutes ago from London, England

  Are there any network issues @EE ?? In central London and have no data or voice. Only able to use phone on Wi-Fi. Have tried rebooting, airplane mode etc.

• 
  Zarah🧸 (@Zarah_666) reported 42 minutes ago from Islington, England

  @EE Hi I’m trying to access the my ee app and it’s not working

• 
  tim parsons (@timpar2109) reported 49 minutes ago from Poplar, England

  @EE your customer service is poor. Need to register an issue with broadband dropping out why can't I just chat with someone or log the issue. It's happened 3 times in last 2 hours router just loses the connection.

• 
  Evadne W. (@evadne) reported 50 minutes ago from City of London, England

  @EE I couldn’t bother sending a redundant DM so left the issue with hotel management to sort out.

• 
  Markus Mühlberger (@mmuehlberger) reported 50 minutes ago from London, England

  @ExperianExperts @Experian_UK @EE It is not EE’s decision, if you’re unable to provide me with a credit report claiming you can’t “identify who I am”, while NEVER asking for additional details or evidence. I’ve been trying for 8 months now to get this sorted.

• 
  John (@SaffaJohn) reported 52 minutes ago from City of London, England

  @EE fantastic service from Qasim at your Canary Wharf,London store today. He helped fix my elderly fathers phone.What a star.

• 
  Ayo (@Ayoolanaa) reported 53 minutes ago from Hackney, England

  @EE you’re back again with your nonsense. Why can I not go a day without my internet connection dropping? Why is your service so bad?

• 
  Josephine Bakah (@BakahJosephine) reported 53 minutes ago from London, England

  @EE pls put a stop to the snake Ad. It's horrible and traumatising.

• 
  IanEastLondon (@ianeastlondon) reported 58 minutes ago from City of London, England

  I’ve just had the pleasure of talking to @EE customer services. The person I spoke to kept insisting that the government set inflation and that EE have no choice about increasing their prices. Apparently the government makes them. Duh.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Findo Gask 🎗️🇬🇧🇮🇱 (@gask_findo) reported 9 minutes ago

  @WirralRanger @EE Almost every big company is a pain in the arse for customer service. From personal experience I exempt Sky tv and @firstdirect as being pretty decent. Virgin is awful.

• 
  RG2652 🏒⚡⚡⚡⚽ (@RossGibbs78) reported 9 minutes ago

  @SkyHelpTeam is there a problem with the mobile signal or outage as I can't ring my dad on sky network or my mum on @EE and they can't call out to.

• 
  Col Price (@coldesign_ltd) reported 12 minutes ago

  @EE At no point is it mentioned that only wifi will do the speeds and anything else wont. All our stuff is ethernet. Oh and also im still being charged up till the 21st for a substandard and misleading set up.#bt #ee @BT @EE . Never again . And totally inept customer service too

• 
  Rhian (@rhiangibson_) reported 13 minutes ago

  @EE in Mauritius and I’m unable to call customer services using my roaming package. It just says call ended, what can I do? I have an iPad coming and I have received no delivery confirmation email/texts but I spoke to a DPD driver on my doorbell as he attempted delivery yesterday

• 
  Will Wright (@WillWri36918764) reported 13 minutes ago

  @Kezmeister82 @EE @BT Doesn't surprise me, even once they connect you, don't be surprised if it won't connect on laptops and mobile phones. Good luck trying to raise an issue after! Have been awful

• 
  joe bloggs (@thebadgerf1) reported 14 minutes ago

  @EE For all these phone company’s that state they offer 99% coverage of the uk, I must be the unluckiest man alive coz no matter where I go I seem to be in the 1% that has no ******* signal

• 
  Andy (@andrewstonell1) reported 16 minutes ago

  @EE anybody thinking of going to @EE for mobile broadband in the NR29 area DON’T. Nearly 6 weeks of download speeds of 0.47 too 1.47 is taking the P. Yet they have only just approved the work to be done and still for not another week or so. Stay well away from them simply crap

• 
  Andrew Western (@AndyWestern) reported 17 minutes ago

  @EE absolutely fantastic that our broadband has cut out 4 times in the last 20 minutes or so 🙃

• 
  Marc Lancaster (@Kiefer1667) reported 20 minutes ago

  @EE I've done that, I just want an update to how long it will take, the links don't help nor does your live chat cos its ai and doesn't connect me to a real person

• 
  Daily Thoughts 🤷🏻‍♀️ (@dailythought99) reported 21 minutes ago

  @EE do not ever use EE for your broadband absolute scammers. Try to charge you £310 for ending your wifi a bit earlier!! Money grabbing and no compassion whatsoever for anybody’s circumstances. I will never ever use them again in my life