EE outages and service status in Stepney, England

Problems in the last 24 hours in Stepney, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Stepney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stepney, England

The most recent EE outage reports came from the following cities: London, Southwark, City of London, City of Westminster, Poplar, Hackney, Newham, and Waltham Forest.

City	Problem Type	Report Time
London	Internet	10 hours ago
London	Wi-fi	1 day ago
London	Phone	1 day ago
London	Internet	2 days ago
Southwark	Total Blackout	2 days ago
London	Wi-fi	2 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Stepney, England

Latest outage, problems and issue reports in Stepney and nearby locations:

• 
  Yusif Ali (@yusif0ali) reported 2 minutes ago from London, England

  @EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤

• 
  Rajesh Dhulashia (@rajeshdhulashia) reported 7 minutes ago from London, England

  @EE are you having signal issues the last few weeks? Have gone from 4 to 1 bar on phone… not good, sometimes internet doesn’t even work despite it saying 4G

• 
  SfH (@simonfromharlow) reported 9 minutes ago from Stratford, England

  @vicgoddard I have long suspected that @EE withhold automatic carrier ‘over network’ updates to handsets that they’d like to nudge you to upgrade

• 
  The Burtons (@smartpicsuk) reported 9 minutes ago from London, England

  @EE it appears somebody is trying to set a fraudulent account from my home address. Can’t get through to customer service. Acc no is 179351621

• 
  🍋 (@mouseldn) reported 18 minutes ago from London, England

  @EE Hi JD, I didn’t do this as I believed the contract amount would automatically change. It was never made clear to me that I was responsible for requesting a sim only contract.

• 
  Paul Dunne (@ThemoonIHATEYOU) reported 19 minutes ago from London, England

  @EE for the last few days my broadband keeps cutting out, very frustrating....is there a problem or is it the equipment you've provided?

• 
  Callum (@Callum_Walker96) reported 22 minutes ago from City of London, England

  @EE how do I cancel my rolling contract

• 
  Trevor Benton (@TrevBenton79) reported 25 minutes ago from City of London, England

  @EE I’ve had some messages online today with your team but there doesn’t seem to be any commitment or emphasis to try and keep me as your customer considering I’ve been with you for over 10 years #EE #eecustomerservice

• 
  Ayo (@ChocOnTour) reported 27 minutes ago from Hackney, England

  Could not stress this, if you have a choice, do not choose @EE as your internet service provider

• 
  radz (@rtkosha) reported 32 minutes ago from Stratford, England

  @EE my network isn’t working well today at all, can’t seem to stream any sort of content :(

• 
  Aminul Hoque (@Am1nul_Hoque) reported 32 minutes ago from Poplar, England

  @EE I was informed I would be called at 6.30pm today by technical support today and even given a name. Call was recorded and I came home extra early from work, but yet again you have considerably failed to stick to your word and meet the needs of your customer!!!

• 
  mark (@taylor251073) reported 32 minutes ago from Stratford, England

  @EE how do I cancel my contract when my contract finishes,

• 
  🇿🇦🐍THAMBOLENYOKA🐍🇬🇧 (@GIN_SHAMASI) reported 36 minutes ago from London, England

  @EE i’ve been trying to get help with unlocking my phone and I’m not getting anywhere. So now i have a phone that I can’t use any other Sim card on it because it’s locked although i have finished paying off the contract and i did DM @EE and they ignoring me 🤬😡

• 
  Christopher Bartlett-Walford (@cobartlett) reported 37 minutes ago from London, England

  @CliveChenery @EE They tried to upsell me to BB whilst in the conversation about my phone ! Couldn't believe all they were thinking of was extra sale, not how to help their customer with a query they had!

• 
  Kevin Newman (@KevinWNewman) reported 38 minutes ago from London, England

  @ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!

• 
  tim parsons (@timpar2109) reported 38 minutes ago from Poplar, England

  @EE your customer service is poor. Need to register an issue with broadband dropping out why can't I just chat with someone or log the issue. It's happened 3 times in last 2 hours router just loses the connection.

• 
  Emyr Glyn Rees (@emirrelevant) reported 51 minutes ago from Hackney, England

  @EE Live chat rarely connects - please direct me to the WhatsApp chat support please.

• 
  itsmenaaz (@naazalii) reported 52 minutes ago from Poplar, England

  @EE I called up and they said there was problems with my area. They will solve it it’s been 24 months now and there had been times where they have compensated me. However majority of the time I have been given false promises and been lead on

• 
  Harry Bilbao (@harrybilbao) reported 52 minutes ago from Poplar, England

  @EE Thanks after spending about two hours waiting to chat to a customer service representative. I am completely shocked to see the horrible service provided by him. God forbid I was paying for a service.…. Oh… wait. I am!

• 
  Ayo (@Ayoolanaa) reported 54 minutes ago from Hackney, England

  @EE how do I make a formal complain for the service you guys provide? I’ve actually had enough now.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jo D (@JoDonn77) reported 4 minutes ago

  @EE @ash2082 I’m having the same issue having landed in Spain in the last hour

• 
  Justine Clement (@JustClembo) reported 5 minutes ago

  @bt_uk what an absolute disgrace of a service you’ve ‘given’ my 84yr old parents moving house from Wales to Selsey. It has been the single most stressful part of moving home & still not resolved. Between you & @EE you’ve stressed them to the hilt & they’ll be 4wks no internet

• 
  鬼萃香 OniSuika (@OniSuika) reported 7 minutes ago

  @EE Home broadband. Never seen speeds over 3mb/s even through ethernet, and now had a week of random disconnects every hour. The service check on the website hardly ever loads but when it does it reports no problem. Done the classic troubleshoots to death. How does this cost so much?

• 
  James Hunt (@methusela80) reported 11 minutes ago

  @EE why has my service been restricted for non payment of a bill that was paid days before due as normal. Payment taken from my bank but not updated on the app. Very very unimpressed

• 
  𝙺𝚊𝚝𝚎 𝙶𝚕𝚎𝚎𝚜𝚘𝚗 (@KateGleeson1) reported 11 minutes ago

  @EE hi, my mother is with you guys and you offered her another deal and she said yes, wanted to keep her old number but the sim you sent is a new number and we don’t know how to change it over. Can you help please? Thank you.

• 
  D (@Davidaag1991) reported 12 minutes ago

  @iowrunningmum @EE But when this sort of thing happened to me when I worked there, if they said X, and there was a call on the date they said and what they said was credible (I.e. not saying you were offered free BB for life), I’d believe the customer.

• 
  sunil bedi (@colnbrook1) reported 12 minutes ago

  @EE hi there - I am very very disappointed- I am in Prague and switched on data roaming for the day pass (total 4 days) and it has not worked - have followed all Instructions- switched phone on/off and no luck - it has caused nothing but problems….

• 
  🦉 Dan Oldfield 🦉 (@dano1311) reported 13 minutes ago

  @dcr_1999 @EE I had issue when I tried to change my kids contracts to sim only, tried online spend cap limit reached, went in store same, even though I was trying to spend less than currently was. Waiting to move them away from EE. Always a stress and hassle at upgrade time.

• 
  Dexter Morgan VI (@DextersDesciple) reported 17 minutes ago

  @EE has the worst app and website to try and upgrade. Nothing works, won’t let me pick store to have it delivered to and then keeps telling me I’ve reached my limit of trying to add my bank details. **** this. I’ll go elsewhere.

• 
  Tom Stringwell (@stringwell) reported 18 minutes ago

  @EE @Zander_Lavall @EE he asked you a damn question which deserves an actual answer. Not ASAP. You're a communications company, communicate properly.