EE outages and service status in Stepney, England

Problems in the last 24 hours in Stepney, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Stepney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stepney, England

The most recent EE outage reports came from the following cities: Islington, London, Hackney, City of London, Southwark, City of Westminster, Poplar, Newham, and Waltham Forest.

City	Problem Type	Report Time
Islington	Phone	3 hours ago
London	Total Blackout	4 hours ago
Hackney	Internet	7 hours ago
City of London	Phone	7 hours ago
London	Internet	22 hours ago
London	Phone	23 hours ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Stepney, England

Latest outage, problems and issue reports in Stepney and nearby locations:

• 
  Jason Miller (@sparkyjm1974) reported 3 minutes ago from City of London, England

  @ee @TheSun @DailyMirror @DailyMailUK @KentishExpress @Telegraph EE are apparently not paying their wayleave agreements and therefore their customers are without service but paying for it

• 
  Kirua (@yehbmb) reported 6 minutes ago from Islington, England

  @EE hey no service since this morning

• 
  Jason Coppin (@jason_coppin) reported 7 minutes ago from London, England

  @EE still waiting for my 5G SIM card which I ordered on Wednesday morning. Allowing for Covid delays, would have expected it here by now via first class post. If you weren’t the only decent 5G signal round here, would be thinking about cancelling! 😳

• 
  Sam (@Covey_75) reported 7 minutes ago from Islington, England

  Lazy incompetent @DPD_U_K 🤬 Waited 3 days for a delivery from unhelpful @EE only for the useless courier to keep saying no one's in, poxy service!!!

• 
  pip 🕳️ (@philford) reported 15 minutes ago from Islington, England

  @enterjamesment @keeforelli @EE It's awful here too and has been for days.

• 
  Suhail Patel (@suhailpatel) reported 18 minutes ago from London, England

  @Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.

• 
  Kylie Ainslie (@DrKAinslie) reported 21 minutes ago from Islington, England

  You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

• 
  DomLee1987 (@DomLee1987) reported 25 minutes ago from London, England

  @EE Hi, my tweet didn't get a reply. My broadband isn't offering a stable connection, with the corollary effect that I can't work from home effectively. I would like a bill reduction this month as I shouldn't pay full price for a second rate service.

• 
  Simon Platman (@simonplatman) reported 28 minutes ago from Hackney, England

  @EE So.... @EE say they’re working on the prob. (Pretty much what they told me 10 yrs ago) I told them that it was BS. Not heard a peep from them — over 24hrs later! Appalling phone service matched w/ appalling customer service. Well, I suppose they’re consistent... @ThanetCouncil

• 
  Emyr Glyn Rees (@emirrelevant) reported 30 minutes ago from Hackney, England

  @EE Live chat rarely connects - please direct me to the WhatsApp chat support please.

• 
  Rory McCarron (@CyclingLawLDN) reported 33 minutes ago from London, England

  @EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...

• 
  Ayo (@ChocOnTour) reported 42 minutes ago from Hackney, England

  Could not stress this, if you have a choice, do not choose @EE as your internet service provider

• 
  Billy (@billyscott31) reported 43 minutes ago from City of London, England

  @EE Had the same problem yesterday morning. So far so good today. What was this caused by?

• 
  The Hon. (@Star_Stef) reported 47 minutes ago from London, England

  @EE @LNonno_ I've been having the same issue for 3 days now.

• 
  Ayo (@Ayoolanaa) reported 51 minutes ago from Hackney, England

  @EE you’re back again with your nonsense. Why can I not go a day without my internet connection dropping? Why is your service so bad?

• 
  KatyHughes🖤 (@KatyJaneHughes) reported 51 minutes ago from Poplar, England

  @EE hi , I am looking to upgrade could someone help me please Thanks

• 
  Trevor Benton (@TrevBenton79) reported 51 minutes ago from City of London, England

  @EE I’ve had some messages online today with your team but there doesn’t seem to be any commitment or emphasis to try and keep me as your customer considering I’ve been with you for over 10 years #EE #eecustomerservice

• 
  Faisal M (@Faysal_noor) reported 51 minutes ago from London, England

  @EE very poor signals (reception) coverage since last 10 days around Redbridge Station (IG1) area. Can you please rectify this as it’s causing so much issue and unable to make calls and use internet most of the time. Thank you

• 
  Michael Buckley (@fuhirees) reported 58 minutes ago from Islington, England

  @EE I am a longstanding EE customer.I made an order yesterday for a sim upgrade for my phone.Given order confirmed by email.This morning got message to call EE, provide a bit more information to complete the order. Rang number and was kept on hold for 30 minutes then gave up.

• 
  Ayo (@Ayoolanaa) reported 59 minutes ago from Hackney, England

  @EE how do I make a formal complain for the service you guys provide? I’ve actually had enough now.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alan Battaglia (@BattagliaAlan) reported 12 minutes ago

  Whatever you do never ever use, or interact with @EE they are a scammmers and liars and their customer service is simply atrocious awful

• 
  Tabs (@tabadash) reported 14 minutes ago

  @EE Ok thank you. Unfortunately I'm unable to do that. Is there no way to get to customer services through a text-based channel instead?

• 
  Martin scott (@Martinscott1967) reported 15 minutes ago

  @DerekAllan61 @EE I think it’s across the board with the customer services mate,everyone you have to contact is a nightmare

• 
  Bigpiz Official Page (@bigpiz_) reported 15 minutes ago

  Best network 25 years running" @EE my plan is £25/month. This bill: £137. I called Jamaica. Didn't realise it was £4 PER MINUTE. £116 in out-of-plan charges with zero warning, no spending cap, no alert. Just a £137 bill hitting my Direct Debit on the 28th. How is this fair?

• 
  Sarah's Dad 💙💛 (@AndyEmmott) reported 16 minutes ago

  Hey @EE how do you actually speak to a human to resolve a fault!!! Been waiting over 2 hours for someone to help fix my broadband issue... pretty poor customer service

• 
  Fi (@LetsTweetPotter) reported 16 minutes ago

  @EE Hi,im moving house and want to take out a package with EE through Uswitch. When does the credit report get run? I dont want it to cause any issue with my mortgage but I need broadband booking in asap. Can I pre book at appointment and the credit search be done when I move in

• 
  Ollie Stokes (@Ollie_Stokes27) reported 17 minutes ago

  @EE I have spent considerable time attempting to resolve this matter through @EE customer service and complaints channels. I was given clear assurances had been handled but EE have not acted on their advisors agreements and gone against agreements received by EE representatives.#EE

• 
  Xankoshu (@Xankoshu) reported 21 minutes ago

  @EE @EE How am I meant to check local service issues if ya own website tells me it can't even get information from its own service? Kinda need the data i've paid for or should I just request a chargeback and swap providers?

• 
  Rachel Bullen (@Rach_M_B) reported 22 minutes ago

  @EE Hi, can you please confirm why your service for vulnerable customers is so bad. My elderly mother in law, recently discharged from hospital and lives alone, has been waiting for two days for an engineer, and your customer service team cannot seem to confirm a date for this.

• 
  Mugiwara Arthur 🏆 (@KingArthur22038) reported 26 minutes ago

  @Gazmeister01 @England @EE Yh ofc but no problem with them representing the country they were born and love