EE outages and service status in Stepney, England

Problems in the last 24 hours in Stepney, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Stepney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stepney, England

The most recent EE outage reports came from the following cities: Southwark, London, City of Westminster, City of London, Hackney, Islington, Waltham Forest, Newham, and Poplar.

City	Problem Type	Report Time
Southwark	Internet	4 hours ago
London	Total Blackout	18 hours ago
London	Total Blackout	1 day ago
London	Internet	1 day ago
London	Internet	2 days ago
City of Westminster	E-mail	2 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Stepney, England

Latest outage, problems and issue reports in Stepney and nearby locations:

• 
  Ayo (@ChocOnTour) reported 11 minutes ago from Hackney, England

  @EE ‘We will send an engineer to come round and fix your internet’. Engineer comes round and says there’s no problem, another engineer comes and checks outside, says it fine. So why do I have no broadband? Don’t ever get EE broadband. Pathetic

• 
  The Mitchell Brothers (@MrMitchell) reported 12 minutes ago from Hackney, England

  @EE Hello I demand an answer why is the network not working!!!...

• 
  Ross Perry (@Ross7Perry) reported 15 minutes ago from Poplar, England

  @EE Sorted now, seemed to be an issue in the York area, had 4 bar 4G but just wouldn’t connect

• 
  Angus Teee (@AngusTeee) reported 16 minutes ago from Islington, England

  @EE I have - eventually - but why are still sending threatening letters to people who don’t even exist? You’ve been told twice before and nobody listens. What kind of customer service is that?

• 
  Christopher Bartlett-Walford (@cobartlett) reported 18 minutes ago from London, England

  @CliveChenery @EE They tried to upsell me to BB whilst in the conversation about my phone ! Couldn't believe all they were thinking of was extra sale, not how to help their customer with a query they had!

• 
  Tomasz Rykała (@tomaszrykala) reported 20 minutes ago from London, England

  @JamieHolePunch @Tucker5law @EE "****, it's Angela Heaney. She'd hacked his phone!"

• 
  Sarah (@eatsruns) reported 20 minutes ago from Hackney, England

  @DipakV88 @EE O2 is the only utility company that has held my loyalty since I moved to the UK 14 years ago. But I will admit, the network coverage in London can be patchy!

• 
  radz (@rtkosha) reported 22 minutes ago from Stratford, England

  @EE my network isn’t working well today at all, can’t seem to stream any sort of content :(

• 
  Dami (@senorfenty) reported 25 minutes ago from London, England

  EE has been moving mad lately . My signal is so disgusting @EE please sort it out

• 
  IanEastLondon (@ianeastlondon) reported 26 minutes ago from City of London, England

  I’ve just had the pleasure of talking to @EE customer services. The person I spoke to kept insisting that the government set inflation and that EE have no choice about increasing their prices. Apparently the government makes them. Duh.

• 
  Josephine Bakah (@BakahJosephine) reported 30 minutes ago from London, England

  @ASA_UK pls stop the @EE ad with the snake. It's horrible and traumatising. Horrible!

• 
  SfH (@simonfromharlow) reported 32 minutes ago from Stratford, England

  @vicgoddard I have long suspected that @EE withhold automatic carrier ‘over network’ updates to handsets that they’d like to nudge you to upgrade

• 
  itsmenaaz (@naazalii) reported 34 minutes ago from Poplar, England

  @EE Hi Matt, I have been with EE for longer than 17 years. Iv never had any issues. 2 years ago I took out two contracts A monthly phone contract and a sim only contract. The first couple months were smooth like a babies bottom. Until I started having issues with my my 4G

• 
  Jonathan Morris (@jmcomms) reported 37 minutes ago from Stratford, England

  @markgosy @EE At least they have a pretty decent Wi-Fi service on the low level platforms, but it isn't ideal. I think there's soon going to be work on the Northern City Line (Drayton Park to Moorgate), starting perhaps with platforms and then the tunnels. Can't remember all the details.

• 
  Jason Miller (@sparkyjm1974) reported 40 minutes ago from City of London, England

  @ee @TheSun @DailyMirror @DailyMailUK @KentishExpress @Telegraph EE are apparently not paying their wayleave agreements and therefore their customers are without service but paying for it

• 
  Shane Gillespie (@ShaneGillespie) reported 45 minutes ago from London, England

  I’m very disappointed in the service we have received by @EE for the last 2 weeks, regarding one of the stores, and customer service on the phone..... I don’t understand why EE has gone down hill they are the best network or should I say not the best network anymore 😡

• 
  Kevin Newman (@KevinWNewman) reported 48 minutes ago from London, England

  @ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!

• 
  Marc Flores (@marcflores) reported 54 minutes ago from Stratford, England

  @EE Hi Jo - my data speeds seem to be non-existent or extremely slow in E13 and E15 (I’m commuting right now).

• 
  Trevor Benton (@TrevBenton79) reported 55 minutes ago from City of London, England

  @EE I’ve had some messages online today with your team but there doesn’t seem to be any commitment or emphasis to try and keep me as your customer considering I’ve been with you for over 10 years #EE #eecustomerservice

• 
  Lochlann (@Lochlanndg) reported 58 minutes ago from Stratford, England

  Day of contrasting customer service experiences. @jlandpcustserv (3rd party) engineers drove off without ringing bell, @ee mess up a number change (but sort it out well), @AmazonUK confuses keyboards and toilet paper and is completely useless about it. And @AmexUK is excellent

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Luz I. Zepeda (@lucy_zepeda) reported 6 minutes ago

  @EE I’m currently abroad in Mexico and paid to have data for 15 days. The provider in Mexico @MovistarMX is absolute crap and I’ve had no internet for the last two days. Is there a way I can change provider to @telcel or get a refund?

• 
  Mr Gray (@Monetization26) reported 8 minutes ago

  @EE So far- Broadband and phone goes down on Friday. 3hrs in total trying to find out what’s going on. Friday I couldn’t work Waited all day for an engineer to come, no one does Was promised a 4g devise, just found out order wasn’t ready processed. Monday phone gets put down!.

• 
  Murray Watson (@mdwats) reported 10 minutes ago

  Did anybody else get the government emergency alert at 2am this morning and again at 7am. @EE This was in top of the original one at 7pm a night!

• 
  Naomi Langford-Wood (@NaomiLWood) reported 12 minutes ago

  @EE I’ve been on the phone for 1 hour 11 minutes so far to your ghastly customer service

• 
  Martin Elliker (@MartinElliker) reported 13 minutes ago

  @EE I still want to know in presise detail the following a) Why was my complaint closed without consultation with me? b) Why did it take so long to close out the order so I got what I am paying for? c) why wasn’t a team leader interjected into this matter(still not heard from anyone more senior)? d) why wasn’t it me that was doing all the chasing to get a resolution So you’ve apparently been voted the ‘BEST’ 13 years running - now it’s time to prove why and give me answers

• 
  Rob Williams (@robwilliams73) reported 14 minutes ago

  @EE Thanks for the response. If I use the right control it just keeps every half an hour. In order to look at days ahead I have to hold the right control down and skip through the half an hours until I get the day I want. Very slow. Was hoping to skip a day at a time

• 
  Will Wright (@WillWri36918764) reported 16 minutes ago

  @EE I've had a complaint running for weeks, can't speak to any body. Absolute **** customer service

• 
  Steven O'Neill 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪 (@steveon7) reported 16 minutes ago

  Network is awful today no signal for anything pa14 area @EE

• 
  Will Wright (@WillWri36918764) reported 18 minutes ago

  @EE when are you going to sort my internet! It doesn't work! Since January, you're a joke

• 
  Sarah Grimshaw (@SarahGrimshaw_x) reported 18 minutes ago

  @EE Day 2 of broken Smart Hub. No Internet, WiFi for tv or landline. Can’t work from home. 2 hrs on the phone yesterday, used my call back so can’t use again. Engineer only due Tues. Hoping it’ll be fixed or we’ll be waiting days again. I assume our next bill will reflect this?