EE outages and service status in Stepney, England

Problems in the last 24 hours in Stepney, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Stepney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stepney, England

The most recent EE outage reports came from the following cities: Hackney, London, City of London, Islington, Poplar, Southwark, Waltham Forest, City of Westminster, and Newham.

City	Problem Type	Report Time
Hackney	Wi-fi	6 hours ago
London	Internet	8 hours ago
London	Internet	9 hours ago
City of London	Internet	13 hours ago
London	Phone	15 hours ago
Islington	Phone	15 hours ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Stepney, England

Latest outage, problems and issue reports in Stepney and nearby locations:

• 
  Brad Clark (@bradclarkuk) reported 2 minutes ago from Poplar, England

  @EE Yes. It was a long hard lesson with @three that on paper they offered the same for more than half the price but in reality it was a dumpster fire of a service. Terrible customer support. Smug social team and diabolical data speeds and coverage. So not cheap at all really!

• 
  Aminul Hoque (@Am1nul_Hoque) reported 3 minutes ago from Poplar, England

  @EE I was informed I would be called at 6.30pm today by technical support today and even given a name. Call was recorded and I came home extra early from work, but yet again you have considerably failed to stick to your word and meet the needs of your customer!!!

• 
  Salima Chitalya Mitha (@sxcmitha) reported 11 minutes ago from Islington, England

  @EE Hi David, thanks for your lovely msg. Sadly, after 20 yrs I think it’s time for me to leave @EE. Apart from the EE’s Social Media team I’ve only ever had really bad customer service. It shouldn’t be like this; EE is too big to care. Thanks for trying.

• 
  Ayo (@Ayoolanaa) reported 22 minutes ago from Hackney, England

  @EE how do I make a formal complain for the service you guys provide? I’ve actually had enough now.

• 
  David 🛸 (@DavidEscobarLDN) reported 23 minutes ago from Islington, England

  @EE I've been waiting 6days to get my old PAYG number transferred to a new SIM only monthly contract with you. The advisors I've spoken to have lied to me stating it will be done within 24 hrs. If this issue isn't sorted today I'm cancelling the contract. Really disappointed.

• 
  Marc Flores (@marcflores) reported 23 minutes ago from Stratford, England

  @EE Hi Jo - my data speeds seem to be non-existent or extremely slow in E13 and E15 (I’m commuting right now).

• 
  Jon. (@jonnyrotton1989) reported 24 minutes ago from Islington, England

  Right that’s your lot now @O2 I’m sick to death of signal problems & the app never works to report a problem! 10 years I’ve been with you - you used to be the best, but not anymore. Time to give @EE a go 👍🏽 #O2 #O2isARipOff #O2SignalProblems

• 
  Jason Miller (@sparkyjm1974) reported 27 minutes ago from City of London, England

  @EE you can’t ignore the issue where your apparently not paying land owners in TN29 Kent, it will not go away.

• 
  Mr P (@adrian_pennelli) reported 30 minutes ago from Hackney, England

  Ah well. So it will be good riddence to @EE at the end of my contract and hello to @virginmedia and @Virgin as they have been excellent dealing with my wife's issues unlike you lot. Dreadful service from @EE where the customer is taken for granted. #poorservice #poorcustomercare

• 
  Markus Mühlberger (@mmuehlberger) reported 33 minutes ago from London, England

  @ExperianExperts @Experian_UK @EE It is not EE’s decision, if you’re unable to provide me with a credit report claiming you can’t “identify who I am”, while NEVER asking for additional details or evidence. I’ve been trying for 8 months now to get this sorted.

• 
  Billy (@billyscott31) reported 39 minutes ago from City of London, England

  @EE Had the same problem yesterday morning. So far so good today. What was this caused by?

• 
  🇿🇦🐍THAMBOLENYOKA🐍🇬🇧 (@GIN_SHAMASI) reported 39 minutes ago from London, England

  @EE i’ve been trying to get help with unlocking my phone and I’m not getting anywhere. So now i have a phone that I can’t use any other Sim card on it because it’s locked although i have finished paying off the contract and i did DM @EE and they ignoring me 🤬😡

• 
  Suhail Patel (@suhailpatel) reported 39 minutes ago from London, England

  @Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.

• 
  🍋 (@mouseldn) reported 42 minutes ago from London, England

  @EE Hi JD, I didn’t do this as I believed the contract amount would automatically change. It was never made clear to me that I was responsible for requesting a sim only contract.

• 
  IanEastLondon (@ianeastlondon) reported 44 minutes ago from City of London, England

  I’ve just had the pleasure of talking to @EE customer services. The person I spoke to kept insisting that the government set inflation and that EE have no choice about increasing their prices. Apparently the government makes them. Duh.

• 
  Shaik (@ahmed1_shaik) reported 44 minutes ago from Stratford, England

  @EE i want to cancel the phone insurance please let me know how?

• 
  𝓐𝓷𝓭𝔂 𝓛𝓮𝓼𝓵𝓲𝓮 (@AndrewJLeslie) reported 48 minutes ago from City of London, England

  @EE Hallo EE Customer Support. I'm coming up to renewal on my sim-only plan. I use phones that don't support 5G. However, all your plans quote xGB "5G Data". What does this mean for 4G customers?

• 
  𝘈𝘮𝘪𝘵 K (@Amit_Mayfair) reported 55 minutes ago from Stratford, England

  @xxtootsiexx @EE Sarah I am in same boat. So many times the signal just disappears.

• 
  Ross Perry (@Ross7Perry) reported 58 minutes ago from Poplar, England

  @EE Sorted now, seemed to be an issue in the York area, had 4 bar 4G but just wouldn’t connect

• 
  Angus Teee (@AngusTeee) reported 59 minutes ago from Islington, England

  @EE Why am I still receiving letters threatening someone who doesn’t exist at my address with debt collectors? I have contacted EE five times about this and today your customer service advisor couldn’t explain and then cut me off. Appalling customer service!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Philip Murphy (@PhilipMur3) reported 3 minutes ago

  @Amy_90_x @EE Scam calls, just don't take any notice of them and just block them, problem is older people might answer them

• 
  David Johnston (@Daveocracy) reported 5 minutes ago

  @EE see other people have issues renewing with EE. I’ve got broadband been trying to renew existing contract for nearly 3 months, over 10 calls and chats, one call over 2 hours, today’s chat 1hr. Still not sorted asked ME to call them. your complaint Ref: C10003899253. 4th

• 
  W26|D12|L0 (@18_eightysix) reported 8 minutes ago

  so I looked into upgrading my contract with @EE and doing so knocked SEVENTY-NINE points off my credit score? Nah, **** you guys. That's ***************.

• 
  Phoenix Rahman (@Phoenixrahman) reported 12 minutes ago

  @VisionsofGold @EE @SamsungMobile No such thing as loyalty for existing customers. I’ve been with EE since they were one2one. In early days when they were T-Mobile, would get rewarded for being a loyal customer but as a EE customer, no such luck. Instead it’s higher costs and poor customer service.

• 
  Marcus (@Marcus_91_) reported 16 minutes ago

  @Amy_90_x @EE FFS that is ridiculous 😑😑 You can never be too sure nowadays with all the scam callers 🤬🤬 Tbh i don't get many anymore but I don't answer any calls unless it's a number I have saved in my phone

• 
  Jules (@julesw1lko) reported 16 minutes ago

  @EE Yep - just spent an hour on the phone. No resolution other than to transition to digital voice which will take till the 8th!!! What’s worse - is your phone people were utterly unrepentant there was an error from EE’s side. I now need to teach a 90 year old to use a mobile for the first time!!

• 
  EVEngineer (@TheEvEngineer) reported 19 minutes ago

  @sophie_reed98 @EE Like @gigaclear £46 for me a customer of 3 years and new customers £19 for a faster service. Should be illegal

• 
  Malcolm Sillick (@Malcolm_Sillick) reported 21 minutes ago

  @LeilaniDowding @EE Lellani, it's not just EE, it's everyone. Even those on cable (Virgin Media) still have to have the phone plugged into the router. Seems like a good idea, until you get a power cut (which can be supported by a back-up battery, which is NOT given as standard) If the internet goes down, then so does your phone. Great if you have a mobile, but if you live in an area with a poor mobile signal, so reply on 'Wi-Fi calling' in the house, then when the internet goes down, you also have no mobile service. It's called progress!!

• 
  leilani dowding 🌸🚜 ☮️ (@LeilaniDowding) reported 21 minutes ago

  @mk_hostile17 @EE Ok. Broadband then. That goes down in a power cut

• 
  mikeyjcs - trading 🇬🇧 (@mikeyjcs) reported 30 minutes ago

  @hevvuhh @EE they’re terrible, customer service worst I have ever dealt with. moved to Virgin, got gigabit and only pay £28 odd quid a month!