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EE Outage Report in Stepney, Greater London, England

Why is my EE service not working?

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Stepney, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Stepney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at EE

EE is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Stepney, England

The most recent EE outage reports came from the following cities: Croydon, City of Westminster, London, Southwark, Ilford, Tower Hamlets, Romford, Wandsworth, Barnet, Enfield Town, Hammersmith, City of London, Thornton Heath, Stanmore, and Camden Town.

CityProblem TypeReport Time
Croydon Internet 3 hours ago
City of Westminster Internet 4 hours ago
London Wi-fi 4 hours ago
Southwark Internet 4 hours ago
Ilford Internet 5 hours ago
Croydon Wi-fi 1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Stepney, England

Latest outage, problems and issue reports in Stepney and nearby locations:

  • hannah_p79
    Hannah Parmenter ♥ (@hannah_p79) reported from Poplar, England

    @EE I've tried to speak to your department, I've been with EE for years and never had a problem. But my phone has been cut off and my disabled son is in hospital and I have doctors trying to get hold of me and vise versa but I can't

  • TrevBenton79
    Trevor Benton (@TrevBenton79) reported from City of London, England

    @EE I’ve had some messages online today with your team but there doesn’t seem to be any commitment or emphasis to try and keep me as your customer considering I’ve been with you for over 10 years #EE #eecustomerservice

  • MattWyattUK
    MΔTT WY∆TT (@MattWyattUK) reported from Ealing, England

    Hi @EE - just wanted to let you know about their truly awful experience I have had with DPD. I will be receiving my phone a week after it was due to arrive. Their customer service team have lied to me on 3 consecutive days about its delivery.

  • StevensonEileen
    Eileen Stevenson (@StevensonEileen) reported from Barnet, England

    @EE I want to change my provider. @EE is so bad I’m paying and recently it’s always failing Fed up

  • robcarter85
    Rob Carter (@robcarter85) reported from Merton, England

    @EE What email address do I send my 30 days notice to cancel my contract

  • Am1nul_Hoque
    Aminul Hoque (@Am1nul_Hoque) reported from Poplar, England

    @EE I have been through this process 15 times. It is as bright green as it ever can be. Glowing green like your logo. We have had technical support teams and change bandwidth and do all sorts of remote testing and it has never worked..

  • timpar2109
    tim parsons (@timpar2109) reported from Poplar, England

    @EE your customer service is poor. Need to register an issue with broadband dropping out why can't I just chat with someone or log the issue. It's happened 3 times in last 2 hours router just loses the connection.

  • robcarter85
    Rob Carter (@robcarter85) reported from Merton, England

    @EE Is it any wonder I'm leaving your two bob network!

  • MAsgharButt2
    Muhammed Butt (@MAsgharButt2) reported from Barnet, England

    I completely sympathise with you. Have had issues with @EE and the stock answer was you have to wait. Not good enough.

  • ItsIyke_
    MelancholyWolf (@ItsIyke_) reported from Merton, England

    @EE hey the green light is on my router but the broadband is down. None of my devices can connect!

  • StevensonEileen
    Eileen Stevenson (@StevensonEileen) reported from Barnet, England

    @EE I am fed up with broadband I get this message every day & paying 4 no service MyPlace updateJust to let you know, we have a problem near Hendon which may be affecting service in the area Everything should be back to normal within 10 hours. We will continue to keep you updated

  • suhailpatel
    Suhail Patel (@suhailpatel) reported from London, England

    @Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.

  • Mazipita
    Mazi Pita®️ 🇳🇬🇬🇧 (@Mazipita) reported from Borehamwood, England

    @EE I have tried these but still not working. Still says SIM not provisioned for voice call

  • JamieWillshaw
    Jamie Lindley (@JamieWillshaw) reported from Bromley, England

    @Tepps19 @VodafoneUK Never had issues with @EE and I left Vodafone to them 5 years ago, never looked back!

  • Mazipita
    Mazi Pita®️ 🇳🇬🇬🇧 (@Mazipita) reported from Borehamwood, England

    @EE Hi, this issue has been resolved. I had to get a new SIM card

  • Richperks
    R I C H P E R K S (@Richperks) reported from Romford, England

    Unrivalled for sure @EE, especially the last 9 days in RM13 where network has been poor (at best!). Glad K Bacon still has work though!

  • Dynan5
    Martin Dynan (@Dynan5) reported from Croydon, England

    @EE I bought the phone off @EE and pay £180approx a month to @EE so think I’m well within my right to get you to fix this and give me a loan phone! @Apple require appointments etc which is not ideal

  • Am1nul_Hoque
    Aminul Hoque (@Am1nul_Hoque) reported from Poplar, England

    @EE I was informed I would be called at 6.30pm today by technical support today and even given a name. Call was recorded and I came home extra early from work, but yet again you have considerably failed to stick to your word and meet the needs of your customer!!!

  • LynsLot
    Lynsey Smith (@LynsLot) reported from Croydon, England

    @EE went to ur Croydon shop to get an new iPhone. After 1.5 hours of going through the process (as a poor trainee was having difficulty) we were told we couldn’t get one.The manager Daniela didn’t give an apology&was extremely rude. Thanks for wasting our Sunday. Shocking service

  • amawson
    Andrew Mawson (@amawson) reported from Tottenham, England

    @EE Come on...you can't defend this.... The performance is poor and certainly not what a 4g user would expect. You should've providing more bandwidth to share in known busy places... If I was out in the countryside or in the lake District I a could understand but not as KX station

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • endoplasmic_uk
    Mr Dunning McKruger (@endoplasmic_uk) reported

    As @ee are not answering support calls today, does anyone have experience of transferring an eSim to a new handset? This is Samsung not iPhone.

  • Tiffers1973
    Tiffers (@Tiffers1973) reported

    @EE any idea when your phone lines are back open that your answer phone message states will be back ready to help after 12?

  • endoplasmic_uk
    Mr Dunning McKruger (@endoplasmic_uk) reported

    Called @ee technical support and the recorded message said they are celebrating how wonderful their staff are so they can't answer my call. You can't make this up.

  • DogMooster
    Infinate Mooster Dog (@DogMooster) reported

    @CurlingThe @EE Make A Complaint You're going to get nowhere on here! No one cares

  • bodgeit1
    nigel (@bodgeit1) reported

    @EE so I have tried calling you from the advertised number on your website for a non EE customer and funny enough it doesn’t recognise my number and cuts the call off, I am not sure how to contact you as you have closed my account

  • thesamlewis
    Samuel Lewis (@thesamlewis) reported

    @EE We are experiencing Internet outages. Should we be expecting broadband issues?

  • PaulaJ1962
    Paula Knapman (@PaulaJ1962) reported

    @EE Good morning. ‘No Service’ on my iPhone since yesterday. I’m with EE. Please can you advise. Thank you.

  • eziemac21
    Euan (@eziemac21) reported

    @EE I wiped my data plan when i moved to a new iPhone. I can’t call as I don’t have a signal and your live chat hasn’t been on today. Wondering what I can do from here? Thanks

  • GrumpyOldDoc
    Donal (@GrumpyOldDoc) reported

    @endoplasmic_uk @EE If you have the new SIM is not just swop over and turn it on? My Samsung auto updates network settings if it's needed

  • LettleyPelly
    One team MUFC(NO ROOM FOR HATRED IN THIS WORLD ) (@LettleyPelly) reported

    @EE Seems your right and only my first day with ee so maybe time to cancel