EE Outage Report in Preston, Greater London, England

Problems in the last 24 hours in Preston, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Preston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (13%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Preston, England

The most recent EE outage reports came from the following cities: London, Tower Hamlets, Wandsworth, Barnet, Enfield Town, Greenford, Hammersmith, City of Westminster, City of London, Thornton Heath, Stanmore, Hounslow, Camden Town, Waltham Forest, and Hayes.

City	Problem Type	Report Time
London	Phone	14 hours ago
London	Wi-fi	1 day ago
London	Internet	1 day ago
Tower Hamlets	Phone	1 day ago
London	Internet	2 days ago
Wandsworth	Internet	2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

• 
  Chloe Driver (@Chloe_Driver) reported 2 minutes ago from Borehamwood, England

  Disgusted @EE I have been a customer since 2008 & decided to get broadband. Have been left without internet for 2weeks Told I had an appointment 8-1 today & no one turned up so leaving & changing my mobile contract! Useless customer service! #ee #avoidee #terriblecustomerservice

• 
  Kevin Newman (@KevinWNewman) reported 4 minutes ago from London, England

  @ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!

• 
  Ashley Chaplin (@AshleyChaplin99) reported 9 minutes ago from Potters Bar, England

  I have ended up as a result of being ripped off by @EE , with a serious piece of junk, @Huawei tablet. Cannot believe how bad it is.

• 
  Chloe Driver (@Chloe_Driver) reported 10 minutes ago from Borehamwood, England

  @EE Absolutely Disgusted! Been without internet for 2 weeks! Was told someone would come today 8 -1& no one attended. I have had my mobile contract with you since 2008 so definitely will be leaving in November! Terrible customer service! #eebroadband #terriblecustomerservice #ee

• 
  Vìncere. (@VictorJ1987) reported 12 minutes ago from Brentford, England

  Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

• 
  Ari Gork (@arigork) reported 13 minutes ago from Camden Town, England

  @EE Hi Chris, nothing happens. I love tried with numerous calls. The conference call function just does not work. You welcome to try it your side on your phone and you’ll see. EE doesn’t support this feature it seems.

• 
  CFCHadders (@NeilHadley2) reported 21 minutes ago from Kingston upon Thames, England

  @EE hi, I lost all network yesterday and can’t make or receive calls. I have tried the online tips but still@not working?

• 
  Richard Moore (@SwazzyGamer) reported 28 minutes ago from London Colney, England

  @EE my contract is up for renewal however I do not want another contract. Do you do pay as you go sim plans? If not I would like to cancel my contract but keep my number. Thanks

• 
  Last Stand (@martin_namara) reported 31 minutes ago from Broxbourne District, England

  Prepping for school our youngest.. New phone.. Cheaper contract thru online 3rd party still with @EE...tried to get a deal but they just give you a story that has no meaning to a client its all about them! Trying to cancel orig contract took details put on hold now 35 mins 👹

• 
  Yusif Ali (@yusif0ali) reported 34 minutes ago from London, England

  @EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤

• 
  Rory McCarron (@CyclingLawLDN) reported 37 minutes ago from London, England

  @EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...

• 
  Mark Johnson (@kingdaddy_pants) reported 40 minutes ago from Watford, England

  @EE is there an issue with broadband connection in the Watford area ? Since yesterday my connection is randomly dropping

• 
  Depraved Acid (@DepravedAcid) reported 42 minutes ago from Hounslow, England

  @EE And more expensive than Three and less data than Three and EE’s customer services make promises they don’t document and won’t keep.

• 
  Stuart A (@StuABedford) reported 42 minutes ago from Paddington, England

  Getting nowhere with @EE no luck with calling 150 or the app. went in a store who only wanted to upgrade one of our accounts and not help us. At this rate they will lose all three of our accounts. Last chance on Tuesday.

• 
  lauren (@wanderlaurst) reported 43 minutes ago from Wandsworth, England

  @ee is there an issue with your mobile app? I can’t dial internationally and I also can’t view my extra charges to see if they’re the issue #ee #eemobile

• 
  Rory McCarron (@CyclingLawLDN) reported 47 minutes ago from London, England

  @GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service

• 
  Jonathan Kelly (@JKBartsHeart) reported 47 minutes ago from Kensington, England

  @calluna23 @EE @Ofcom Didn’t even click it, never know what it’s designed to do

• 
  Karen Bull (@karenbull2301) reported 48 minutes ago from Shenley, England

  @EE Hi, I’d like to know how my 83 year old mum has been sold an 18 month broadband contract, from my bank account, when she only popped in for mobile help. Complaint raised, no response, but you’re already started billing me. Impressive, she only popped in last Saturday!

• 
  Ari Gork (@arigork) reported 58 minutes ago from Camden Town, England

  @EE Please help out. I know I’ve asked this before but we not in the 90’s anymore. On my iPhone I’m unable to merge calls, eg I call someone, put them on hold and call another then merge. When is this basic feature that all phones have going to be enabled on ur network?

• 
  Craig McRae (@craig_mcrae) reported 59 minutes ago from Lambeth, England

  @EE To be quite honest it's never been that great (<5mbps). Usually I can stream music while in the park. Yesterday it was just horrendous. Feels like Clapham/Brixton/Stockwell never gets the lightning fast speeds of central London (160mbps in Covent Garden), don't see it wfh though.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  mrscessex (@mrscessex) reported 1 minute ago

  @EE I’ve tried to contact you for 3 days now to advise of a deceased customer. I am unable to hold on phone for hours at a time. Please let me know how else I can provide details

• 
  Jack (@JackRalston) reported 4 minutes ago

  @virginmedia is there an issue with the mobile network? Had no signal for last 4hrs in multiple locations. Possible issue with @EE

• 
  Kunj (@JackDanIce) reported 7 minutes ago

  @char_trendell @EE I’d just move to another provider Charlotte, it’s more expensive for them to loose you than acquire a new customer; vote with your feet, if they can’t give decent customer service but insist on taking payments on due time then so be it, adios

• 
  John Russell (@JackyRus43) reported 9 minutes ago

  @EE I’ll try one more time if no success I’ll put formal complaints in & then you’ll loose a broadband customer & 4 mobile phones

• 
  Matt Cooke (@mattcookephoto) reported 11 minutes ago

  @EE hi folks at EE, question re broadband services. I have EE fibre usually getting 40plus Meg downloads, but currently getting 0.22 speeds.... Usual router reboots not improved it. Are there issues today? Please advise.

• 
  David Acquet (@DavidAcquet) reported 12 minutes ago

  @JaneyGodley @EE Wherever my son's phone goes missing I just ring it and soon enough we hear the faint sound under a pile of clothes... does that help ?

• 
  Adam Jermaine-Jones (@thatadamlad) reported 14 minutes ago

  @EE Technical support line hangs up!

• 
  G-Moët (@GrantJGarner) reported 19 minutes ago

  @EE my handset contract is paid off after two years and they've hiked my monthly payments from £55p/m to over £80! Your customer service is absolutely horrendous. The cheek that. I'll be cancelling my contract.

• 
  JesterVP (@JesterSalty) reported 22 minutes ago

  @EE is your website down as I can’t access it?

• 
  Lyndsey Jones (@lyndsey142) reported 23 minutes ago

  @EE can you please help me with EE Perks. I have registered, confirmed my email address yet my password will not be accepted. I have requested new password and nothing happens. Feel this system is making access to perks more difficult than it needs to be. TIA