EE Outage Report in Preston, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Preston, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 15: Problems at EE
EE is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (50%)
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Phone (23%)
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Wi-fi (14%)
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Total Blackout (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Preston, Greater London, England
The most recent EE outage reports came from the following cities: Sudbury, City of London, Hackney, Wembley, Paddington, Barnet, London, Hammersmith, Waltham Forest, Harringay, Southwark, Ruislip, Wandsworth, Hounslow and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Total Blackout | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Preston, England
Latest outage, problems and issue reports in Preston and nearby locations:
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Ayo
(@Ayoolanaa) reported
from
Hackney, England
@EE you’re back again with your nonsense. Why can I not go a day without my internet connection dropping? Why is your service so bad?
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Trusted Touch Therapies
(@TouchTrusted) reported
from
Hillingdon, England
@EE Hello ee. Why the hell have u stoped by SIM card before the new one has arrived. I rely on my phone for phone and internet and now I’ve neither. I am at a friends house in their wifi which I can only use during the day. WHAT THE HELL R U PLAYING AT. THIS IS THE WORST SERVICE
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Paula Griffin 🏳️⚧️
(@Paula_Griffin65) reported
from
Camberwell, England
If Kevin Bacon had my @EE #5G service his bloody barber would have more headless customers than Sweeney Todd… Actually had to reset it to 3G to get a semblance of a decent reception 😡
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gillian nichols counselling
(@NicholsGillian) reported
from
Kingston upon Thames, England
The past 2 weeks in Chessington KT9 the @EE mobile signal has dropped in and out consistently and isn’t good enough to rely upon for an entire phone call. Please let us know what is being done about this appalling, unreliable service.
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Ayo
(@Ayoolanaa) reported
from
Hackney, England
@EE Definitely not well because of your internet issues. It has been a while and still no resolution. My full name and all those details will be in the DM already, I’m sure you are able to see that, Olivia.
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Louise 🌈
(@louise_sarah) reported
from
St Albans, England
@lizzieel @EE Apparently it is a known issue, has been for days, but on the My EE app says it's fine 🙄
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Agustin Pesciallo
(@agustin) reported
from
Camberwell, England
@virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?
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Lucy Callis
(@lcallis) reported
from
Wandsworth, England
@EE hi, I have broken my iPad- it was sat on accidentally at a funny angle. Screen is totally smashed and back is bent and has a small crack. I don't have insurance but it is still under warranty I think..... are you able to fix it?? Or am I screwed??
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Ayo
(@Ayoolanaa) reported
from
Hackney, England
@EE how do I make a formal complain for the service you guys provide? I’ve actually had enough now.
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Rajesh Dhulashia
(@rajeshdhulashia) reported
from
London, England
@EE are you having signal issues the last few weeks? Have gone from 4 to 1 bar on phone… not good, sometimes internet doesn’t even work despite it saying 4G
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Ayo
(@Ayoolanaa) reported
from
Hackney, England
@EE internet is absolutely, and I cannot stress this enough, the WORST broadband I have ever experienced. I can’t play a single game with lagging, why? Simply why?
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gillian nichols counselling
(@NicholsGillian) reported
from
Kingston upon Thames, England
@Tent_Peg @EE I’m trying to run a business and the network is dropping in and out constantly! I had better signal in Cornwall than I’m getting in Surrey!
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Sarah
(@eatsruns) reported
from
Hackney, England
@DipakV88 @EE O2 is the only utility company that has held my loyalty since I moved to the UK 14 years ago. But I will admit, the network coverage in London can be patchy!
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Valerie
(@ValerieAmajoutt) reported
from
Camden Town, England
@EE Really customer service on EE, when you say you no service can’t receive or ma any calls. No bars showing on your phone! You have frustrated customer. She says she been online and on the phone all day! What would be your next question? 🤔 So you can’t call any number ?🙀
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Sergio
(@SergioMallardo) reported
from
St Albans, England
@EE Will there be bill reductions on the back of this then? I’m not paying for a service I couldn’t use
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
@virginmedia been down for most of the day (thank god for @EE mobile data). No mention of local network issues.
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Nathan Lewis
(@_Nathan_Lewis_) reported
from
London Colney, England
. @EE Officially the worst home broadband! And customer service sucks too! Everyday I have to call and explain the same issue over and over! We will call you back. Do they ever! 😡
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
No internet with @virginmedia and 5G down to a crawl with @EE - I shall have to take up@knitting!
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Paul Modley
(@pmodley) reported
from
Ealing, England
@JamesUpsher @VodafoneUK @EE Thanks for this, will need to switch as a result of this awful decision
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Trusted Touch Therapies
(@TouchTrusted) reported
from
Hillingdon, England
@EE No response. No point!! @EE u r the worst. Out of contract now so best thing to do will be to leave since u can’t get your act together.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Luton Eye
(@LutonEye) reported
@Wandsworth3 I have just binned @EE for the same reason. @tescomobile literally half the price and promise not to raise it for the life of the contract. These rapacious providers get you to sign up for a minimum term, then gleefully hike their fees every year without fail.
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Kayjii
(@kayjii) reported
@mushu_la @EE oh god, hopefully they fix their ****
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Unite
(@activistpreach) reported
@EE WHEN are you going to fix your WiFi service. I was on an important meeting and the Wi-Fi disconnected again!! #ee #eebroadband #wifi
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Dawn wilkinson
(@Dawn04600135) reported
@EE I'm not happy with the service we've been getting I think we should get a dicout or even a refund
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Gary
(@GeoKet72) reported
Moving from @ee to @o2 is one of the worst decisions I’ve ever made when it comes to mobile contracts. No 5G, nobody can tell me even a ballpark figure of when it will be available and 4G is terrible even though the coverage checker says otherwise. Hurry up contract expiry 🙏
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Mrs Karloff
(@CatsHurricane) reported
@EE No, all the lights were on and I had to go to work so didn't have time. Was there not a general issue this morning then? There seemed to be a lot of people saying their WiFi was down.
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Laura Walmsley
(@LausieWalmsley) reported
Rude & Judgmental customer service from @EE . Will be making a formal complaint. Want the recording of the phone call to take further. Shame on you. Discussed.
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Stuart Bull
(@stuartjbull) reported
@EE Your first tweet should of been. "Sry guys We know we had issues last night and worked to fix them as soon as we could, our social media team is here to help with any further issues you may have." Completely ignoring an outage in your first tweet is terrible PR.
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chloe
(@xxchloee) reported
@EE no signal all morning, what is going on??
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salah mohd
(@SalahFeRm) reported
@mushu_la @EE I hope they will fix it soon fam