EE Outage Report in Preston, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Preston, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 27: Problems at EE
EE is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Total Blackout (12%)
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Wi-fi (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Preston, Greater London, England
The most recent EE outage reports came from the following cities: London, City of Westminster, Paddington, Barnet, Camden Town, Hounslow, Hammersmith, Islington, Tower Hamlets, City of London, Wandsworth, Fulham, Uxbridge, Southwark and Hackney.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| City of Westminster |
Phone | |
| London |
||
| Paddington |
Phone | |
| London |
Phone | |
| Barnet |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Preston, England
Latest outage, problems and issue reports in Preston and nearby locations:
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Karen Bull
(@karenbull2301) reported
from
Shenley, England
@EE Hi, I’d like to know how my 83 year old mum has been sold an 18 month broadband contract, from my bank account, when she only popped in for mobile help. Complaint raised, no response, but you’re already started billing me. Impressive, she only popped in last Saturday!
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Depraved Acid
(@DepravedAcid) reported
from
Hounslow, England
@EE And more expensive than Three and less data than Three and EE’s customer services make promises they don’t document and won’t keep.
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Rory McCarron
(@CyclingLawLDN) reported
from
London, England
@GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service
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Chloe Driver
(@Chloe_Driver) reported
from
Borehamwood, England
Disgusted @EE I have been a customer since 2008 & decided to get broadband. Have been left without internet for 2weeks Told I had an appointment 8-1 today & no one turned up so leaving & changing my mobile contract! Useless customer service! #ee #avoidee #terriblecustomerservice
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CFCHadders
(@NeilHadley2) reported
from
Kingston upon Thames, England
@EE hi, I lost all network yesterday and can’t make or receive calls. I have tried the online tips but still@not working?
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Vìncere.
(@VictorJ1987) reported
from
Brentford, England
Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother
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Yusif Ali
(@yusif0ali) reported
from
London, England
@EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤
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lauren
(@wanderlaurst) reported
from
Wandsworth, England
@ee is there an issue with your mobile app? I can’t dial internationally and I also can’t view my extra charges to see if they’re the issue #ee #eemobile
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Chloe Driver
(@Chloe_Driver) reported
from
Borehamwood, England
@EE Absolutely Disgusted! Been without internet for 2 weeks! Was told someone would come today 8 -1& no one attended. I have had my mobile contract with you since 2008 so definitely will be leaving in November! Terrible customer service! #eebroadband #terriblecustomerservice #ee
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Rory McCarron
(@CyclingLawLDN) reported
from
London, England
@EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...
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Ari Gork
(@arigork) reported
from
Camden Town, England
@EE Hi Chris, nothing happens. I love tried with numerous calls. The conference call function just does not work. You welcome to try it your side on your phone and you’ll see. EE doesn’t support this feature it seems.
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Ari Gork
(@arigork) reported
from
Camden Town, England
@EE Please help out. I know I’ve asked this before but we not in the 90’s anymore. On my iPhone I’m unable to merge calls, eg I call someone, put them on hold and call another then merge. When is this basic feature that all phones have going to be enabled on ur network?
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Mark Johnson
(@kingdaddy_pants) reported
from
Watford, England
@EE is there an issue with broadband connection in the Watford area ? Since yesterday my connection is randomly dropping
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Stuart A
(@StuABedford) reported
from
Paddington, England
Getting nowhere with @EE no luck with calling 150 or the app. went in a store who only wanted to upgrade one of our accounts and not help us. At this rate they will lose all three of our accounts. Last chance on Tuesday.
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Kevin Newman
(@KevinWNewman) reported
from
London, England
@ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!
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Jonathan Kelly
(@JKBartsHeart) reported
from
Kensington, England
@calluna23 @EE @Ofcom Didn’t even click it, never know what it’s designed to do
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Pawlie
(@Si11y3gg) reported
from
Richmond, England
@VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.
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Richard Moore
(@SwazzyGamer) reported
from
London Colney, England
@EE my contract is up for renewal however I do not want another contract. Do you do pay as you go sim plans? If not I would like to cancel my contract but keep my number. Thanks
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Last Stand
(@martin_namara) reported
from
Broxbourne District, England
Prepping for school our youngest.. New phone.. Cheaper contract thru online 3rd party still with @EE...tried to get a deal but they just give you a story that has no meaning to a client its all about them! Trying to cancel orig contract took details put on hold now 35 mins 👹
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Craig McRae
(@craig_mcrae) reported
from
Lambeth, England
@EE To be quite honest it's never been that great (<5mbps). Usually I can stream music while in the park. Yesterday it was just horrendous. Feels like Clapham/Brixton/Stockwell never gets the lightning fast speeds of central London (160mbps in Covent Garden), don't see it wfh though.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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george buckley 🧸
(@georgebuckIey) reported
@EE i’ve been a customer of yours for 5 YEARS. can i get a follow back? i would cry 😭😭
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Tracy 💙
(@Sadiesmam) reported
from
Ashington, England
@EE credit where its due. Great customer service this morning. I have been a customer for a lot of years and it's nice to get some loyalty in return. #ee #phonecontract
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Mikhail T
(@mjtfreeze) reported
@EE This is my broadband speed. Different issue that I was speaking to Michael about.
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santa
(@santa72991824) reported
@Angela_Cliffe Ditch them, horrible network. @EE
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ヘザー
(@heslrh) reported
@EE your app is utter **** and it makes me want to swap networks
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Dwayne Waddy
(@Waddy17) reported
from
Whalley, England
@EE Why can I get better deals just by searching on the internet than I can from your dedicated upgrade page. Customer for 10+ years, think it time 👋
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Marc Dalla-Riva
(@marcdallariva) reported
@EE the service in and around the DN9 postcode is shocking. What are you doing about it?
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Debra Hodgson
(@DebraHodgson) reported
@EE You have demanded money with menaces, your call centre staff have no idea what they are talking about, you fail to respond to DM, I now require my £50 back!
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For Fox Sake
(@david8to) reported
@TicketmasterCS @EE hey guys, have you ever considered running workshops for other companies on how to deliver customer services. Ticketmaster are in dire need of your assistance.
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Nicola
(@nickihaskett) reported
@EE what is going on, I’ve been trying to get through on the phone to speak to some urgently about my account…. Holding on for 30 mins at a time, this service is shocking!! Can someone contact me ASAP please!! #thinkitstimetomoveprovider