EE Outage Report in Preston, Greater London, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Preston, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Preston, Greater London, England
The most recent EE outage reports came from the following cities: London, Hackney, Wembley, City of Westminster, Southwark, Uxbridge, City of London, Gerrards Cross, Kensington, Islington, Fulham, Hounslow, Richmond, Ruislip and Harringay.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Preston, England
Latest outage, problems and issue reports in Preston and nearby locations:
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Markus Mühlberger
(@mmuehlberger) reported
from
London, England
Thanks again @Experian_UK for being a shitty company. You are messing with my life. After 18 minutes on hold, your employee just hung up. I have no bad credit, but can’t get a £20/mo phone contract with @EE, because you’re not willing to identify me (or help you do it).
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Jack Taylor
(@jackjctaylor) reported
from
Islington, England
@MattDronfield @MarcAllera @EE It’s still nothing to complaint at!
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Ace
(@acetrigger) reported
from
Walthamstow, England
@EE hi can someone help me. I was at the final stage of upgrade and the phone cut out.
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TricolorGav
(@gauravleo7) reported
from
Lambeth, England
@EE I don’t want to waste my time n effort. Providing a decent customer service is at core of any service business. Appreciate your offer x
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Jamie
(@JamieSenitt) reported
from
Kingston upon Thames, England
@EE Your Kingston store told me the service was suspended cos they not allowed to take my old phone.
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TricolorGav
(@gauravleo7) reported
from
Lambeth, England
@EE just had the absolute displeasure of speaking to EE Mobile CS. Explained the network problem at my new place and added the agony we have had with EE BB. Must say consistent service by both the CS teams, zero Fs given by them 👌🏼 Can’t wait to finish my obligatory contract.
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TricolorGav
(@gauravleo7) reported
from
Lambeth, England
@EE Broadband the CS and product service for us has gone from 5star to zero 😐 Been with EE mobile for 4 years, recommended my Mrs and recently switched to Ee BB. What a shame. Disappointed. It’s done & dusted. Adios, EE BB. WC, @BT Broadband
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James C Green
(@jamesCgreen93) reported
from
Kingston upon Thames, England
@EE very disappointed with your customer service, and to find out you have still been charging me after I requested my contract to be cancelled
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Billy
(@billyscott31) reported
from
City of London, England
@EE Had the same problem yesterday morning. So far so good today. What was this caused by?
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Jade Sharp 👩🏻🦯
(@jadesharp1992) reported
from
Richmond, England
@dmills87 @EE I agree with you, they should really support quick transfer!
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Jade Sharp 👩🏻🦯
(@jadesharp1992) reported
from
Richmond, England
@EE @dmills87 It would be brilliant if you can support quick transfer, so when you get a new iphone and set it up, your ESim transfers straight across. I have heard that Vodafone offer it, so hopefully you can soon?
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Hugo Slime
(@HugoSlime) reported
from
Walthamstow, England
So after 3 of @EE #broadband "quality" assurance team break their appointments with no apologies with one lying about trying to phone late, the fourth says reason for poor service is my @Sonos equipment. So I have to live without sounds for 24hrs. #ee #badcustomerservice
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Jay S.
(@J5752x) reported
from
Paddington, England
Went to @O2 #TCR to swap my monthly contract onto a prepaid card. I was told it has to be done over the phone and they can’t issue a new SIM in store. Went to @EE and asked if I could transfer my number to them. The seem enthusiastic
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𝕂𝕚𝕣𝕤𝕥𝕪
(@custard71) reported
from
Tottenham, England
@EE my internet is down 🥺🥺🥺
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Markus Mühlberger
(@mmuehlberger) reported
from
London, England
@ExperianExperts @Experian_UK @EE It is not EE’s decision, if you’re unable to provide me with a credit report claiming you can’t “identify who I am”, while NEVER asking for additional details or evidence. I’ve been trying for 8 months now to get this sorted.
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Cheryl Cavanagh
(@xchezzacx) reported
from
Wandsworth, England
Unless I'm on WiFi I currently have no internet or data on @EE ... Is there an issue been happening most of day.... Which is a pain when I'm not at home!!
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Emyr Glyn Rees
(@emirrelevant) reported
from
Hackney, England
@EE Live chat rarely connects - please direct me to the WhatsApp chat support please.
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Jane Staiano 🇪🇺🇬🇧🇮🇹
(@JaneStaiano) reported
from
Camden Town, England
@JudyMansfield @EE No network is better than another unfortunately Judy ... I'm with EE and rarely get a good signal here in London in my own home. They also keep upping their prices, so make sure they give you a good deal.
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AgentGrizzle ™ ©
(@AgentGrizzle) reported
from
Tottenham, England
Hello @EE 👋 Just wondered, as a current customer on a soon to be expired Swappable Benefits plan with you, if I were to put my SIM card into a 5G enabled phone, would I gain access to 5G signal or would I still only have 4G access? (Hope this makes sense)
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GraemeT
(@75Snapper) reported
from
London, England
@EE come on guys the wife has two callbacks regarding an upgrade process that’s gone wrong at this rate you’ll be losing a valuable customer or even still lost it already #notahappywife
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Allyson Jackson 🌈
(@LausVeneris) reported
@EE Trying to top up my phone. Can't do it online, the auto top-up on 150 isn't working so now I'm stuck waiting listening to God awful music. Please stop the message telling me I *may* experience a delay. I am already experiencing a delay!
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HaFo
(@HarryForbes7) reported
@ee I'm a customer of 21 years. I ordered an online phone upgrade to take advantage of an offer. It arrived smashed. The return bag never arrived. Weeks later I still have a smashed phone and the offer has expired. Complaint raised via webform.
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Mike Dowling
(@theman_theego) reported
@EE My issue? No. I did get a resolution for the ridiculously long wait though.
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Lauren Dempsey
(@leyland93) reported
Love spending my Friday evening on hold to @EE trying to fix their mistake!!!!
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Leandrus Agustinus
(@leandroidx) reported
@EE 1.5 days with no Home Broadband with a wide spread fault in my area, West London. I'm getting the silly excuse that Open Reach has 48hours to give them an update on what's going on with the fix... it feels like we are living in 1910 in a world that is not interconnected.
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Valentino Murdoch 🦄
(@tinomurdoch_) reported
Also wtf the actual **** is going on with this shittty @Apple iPhone 13 Pro Max and the signal. @EE get it sorted
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Goblin Vibes
(@SherlocoATP) reported
@EE why doesn't your login work on either website or app? I don't want to have to call you and have someone try to endlessly sell me an iPad.
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M
(@Mark38154688) reported
@EE may have best mobile net work but your customer service/ support is terrible. Do not order anything online or over the phone. For more information on this please feel free to private message me.
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Dean Farrell
(@DeanFarrell64) reported
@EE I'm referring to my mobile phone. There is obviously a problem in the Blackpool and my simple question is will it be fixed.
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✨ Beth Shaw ✨
(@bethssss_) reported
@EE my mobile data has been shocking for the past few weeks… is there signal issues atm?? Getting a little frustrating now!