EE

EE Outage Report in Preston, Greater London, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Preston, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Preston, Greater London, England 02/01/2026 03:50

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Preston, Greater London, England

The most recent EE outage reports came from the following cities: London, Wembley, Southall, Paddington, Southwark, Ealing, Watford, Fulham, City of Westminster, Tower Hamlets, Wandsworth, Harrow, Hackney, Greenford and Abbots Langley.

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City Problem Type Report Time
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomWembley Internet
United KingdomSouthall Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • andywhent Andy Whent (@andywhent) reported from Enfield Lock, England

    @EE Wifi router. I have been sent a brand new router in case that was the issue and had a technician come out. It was fine and then recently has been so slow but when I check the status there is a known problem in my area.

  • BenFisherCT Ben Fisher (@BenFisherCT) reported from Islington, England

    We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk

  • chrisgolds Christopher Golds (@chrisgolds) reported from Lambeth, England

    @tonyprod77 @jimwaterson @marcio_delgado @SkyUK @ThreeUK @EE and never looked back. @ThreeUK was so poor I could sometimes barely send a tweet due to lack of signal. 🙄

  • _akhi_younes chamapagneakhii🇾🇪🇸🇩 (@_akhi_younes) reported from Hammersmith, England

    @EE your WiFi is terrible I hate you I’ve been watching the loading screen for last half hour

  • DrKAinslie Kylie Ainslie (@DrKAinslie) reported from Islington, England

    You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

  • Felicia_Thandie Felicia Thandie (@Felicia_Thandie) reported from Camberwell, England

    @EE bright box has the worst broadband and internet connection ever. How am I suffering like this in quarantine Kmt

  • GodlyTheresa Theresa Godly (@GodlyTheresa) reported from West Molesey, England

    Thank you to @EE for putting my account on hold for 30 days with no need to make any payments until at least then. Making my way through all my service providers which is a bore but necessary

  • mass1976p paul massey (@mass1976p) reported from Kingston upon Thames, England

    @EE really not happy with the level of service I got this evening I’ve been a long standing customer and always paid my bills on time and got treated not very well not happy at all 😞

  • dknights Richard Knights (@dknights) reported from Wandsworth, England

    @EE Well yes. But the EE website has said there is a problem in our area since yesterday so it's not the router

  • Hewete Hewete Haileselassie (@Hewete) reported from Paddington, England

    @EE Help! My SIM is no longer provisioned so I'm completely cut off. This after the wrong phone was delivered to me. And several lengthy calls to customer service with no joy. I've been with Orange and now EE since 2002.

  • garethwyn70 Gareth Wyn (@garethwyn70) reported from Lambeth, England

    Is there a problem with @ee mobile phone reception. Parents are both having problems where their mobiles ring but they can not hear the caller (me, and others) but the caller can hear them. Texts work perfectly. If they call no one hears anything.

  • apoltix Christian Rasmussen (@apoltix) reported from Camden Town, England

    @virginmedia Known issue reported. Estimated fix: 24+ hours after issue began 🙄… Wouldn’t be as bad if everyone weren’t tethering on their phones as a result of the outage. Seeing only 2 Mbps @EE when on 4G 🤨

  • SmudgerAndy Andy Smith (@SmudgerAndy) reported from Lambeth, England

    Hi @EE please get in touch ASAP to help resolve this request 👇

  • Hewete Hewete Haileselassie (@Hewete) reported from Paddington, England

    @EE I've just been cut off from my second customer service call of the day (after 21 and 14 mins respectively) I'm requesting an e-sim. New dual sim phone arrived today but apparently I need an e-sim. Please help as even with data calling I don't get good coverage at home.Thanks

  • jfkent93 James (@jfkent93) reported from Wandsworth, England

    Really disappointed in @EE . The same issue for two customers....two very different responses from EE and @TheO2. Regretting moving now....

  • mouseldn 🍋 (@mouseldn) reported from London, England

    @EE Hi JD, I didn’t do this as I believed the contract amount would automatically change. It was never made clear to me that I was responsible for requesting a sim only contract.

  • amandab_UK Amanda (@amandab_UK) reported from London, England

    @LovesTKandSP @EE They provided me with a booster as mine was terrible at home, problem solved

  • markjg65 mark garratt (@markjg65) reported from Camberwell, England

    @EE the mobile signal is very poor and sometimes non existent in SE24 currently

  • orthogenes1s Emma (@orthogenes1s) reported from Tottenham, England

    @EE Thanks David, same issue with 222 I’m afraid

  • MarysiaT Marysia Trembecka (@MarysiaT) reported from Camden Town, England

    @EE Just cancel completely. I was on hold for ages before on the 150. Then that cut off. So then went to live chat

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • ImmigrationExp8 Amanda Penfold (@ImmigrationExp8) reported

    @movistar_es Hi, I'm in the countryside near Maella, Zaragoza and I have an @EE UK registered sim for my EU roaming wifi router. The only signal here is Movistar and you keep restricting my access every 4 hours or so and I can't go back to (1/2)

  • gillb74 Gillian Westwood (Brown) (@gillb74) reported

    @EE hi can I get some help please. I have had a new contract yesterday and chose Apple music as my smart benefit. But I'm struggling to use it?

  • D_Coogan Totoro (@D_Coogan) reported

    @EE Hi, unfortunately I've had a further issue with the account and need to speak to someone about it. I spoke to a very kind advisor on 0800 079 8586 however the issue isn't resolved and it's now the third issue

  • JadeAvenet Jade Avenet (@JadeAvenet) reported

    @EE had no service all day, just checked status on your website and apparently work is being carried out AGAIN and I won’t have service for up to 4 days?? No prior warning to this either!! Absolutely sick of paying for a contract and never having service at home…

  • Zak_Allen Zak Kershaw🤍💛💙 (@Zak_Allen) reported

    @ee I’ve got to be honest. For a company that claims to have the best speeds in the uk, your internet is atrocious. Even Vodafone has been better. I’ve been using mobile for years and recently bought your broadband and was the biggest mistake. Awful coverage.

  • Kaaayliii_xo Kaaayliii_xo🌈💓💫 (@Kaaayliii_xo) reported

    Literally been waiting over 24 hours for @EE to respond to my DM. It’s so urgent and their customer service is so bad.

  • Emma_Carsonxo Emma Carson (@Emma_Carsonxo) reported

    @EE any help please? Still waiting for someone to confirm

  • StephenWomack12 Stephen Womack (@StephenWomack12) reported

    @EE what a truly awful shocking company you are to get hold of. I am a home 4G broadband customer and there is no way I can contact you through any of your automated services because they all ask for my EE mobile number. I don’t have an EE mobile, FFS.

  • ShirleyDooner Shirley Dooner (@ShirleyDooner) reported

    @EE Disgraceful customer service from @EE unable to help, unable to call you back, despite spending numerous hours calling them. Unable to escalate to a manager as apparently managers don’t take calls. Waiting on insurance claim for 3 days despite paying for next day replacement.

  • leecoverdale80 Lee Coverdale (@leecoverdale80) reported

    @MarcAllera @bt_uk @EE Haha the numbers will be small or fake! Constant no service or unusable speeds . I get its sloe 0.25meg nut constant network crash with no service ?