EE

EE Outage Report in Preston, Greater London, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Preston, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Preston, Greater London, England 01/23/2026 12:15

January 23: Problems at EE

EE is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Preston, Greater London, England

The most recent EE outage reports came from the following cities: City of London, Enfield Town, Harringay, London, Wembley, Southall, Southwark, Hounslow, Waltham Forest, Hackney, Brentford, Paddington, City of Westminster, Camden Town and Wandsworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of London Phone
United KingdomEnfield Town Internet
United KingdomHarringay Internet
United KingdomLondon Internet
United KingdomCity of London Phone
United KingdomWembley Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • philford pip 🕳️ (@philford) reported from Islington, England

    @enterjamesment @keeforelli @EE It's awful here too and has been for days.

  • lcallis Lucy Callis (@lcallis) reported from Wandsworth, England

    @EE 15.19 I sent my first message to your message service on the app about upgrades. Said you'd get back to me within 3 hours....... 😑🤨😖

  • jonathonfp Jonny Pugsley (@jonathonfp) reported from Kingston upon Thames, England

    @EE what has happened to your signal in KT6? It’s non existent currently 🙄

  • MattBondVocal Matt Bond (@MattBondVocal) reported from Camberwell, England

    In other news I’d just like to say that despite being an @EE customer for 9 years, their service, so far as delivering a new phone is concerned, has been pathetic. #customerservice useless, deliveries attempted to places I never asked for and now told I have to wait even longer.

  • leerobertson64 Lee Robertson FCSI FRSA (@leerobertson64) reported from Camberwell, England

    @danbowyer @Adobe @EE I think I got more sense out of the bot before an ‘expert’ took over and wasted half my day. Go to the pool chum, make the best out of a bad lot! 😎

  • maryyasmine #Bitcoin pxssy 🍒 Chopin obsession era (@maryyasmine) reported from Kensington, England

    Why is my 5G not working ffs fix this @EE

  • duffshan Shannon/Sharon (@duffshan) reported from Camberwell, England

    @LisaMarie130790 @EE I’m having the same issue can someone please contact me?

  • GIN_SHAMASI 🇿🇦🐍THAMBOLENYOKA🐍🇬🇧 (@GIN_SHAMASI) reported from London, England

    @EE i’ve been trying to get help with unlocking my phone and I’m not getting anywhere. So now i have a phone that I can’t use any other Sim card on it because it’s locked although i have finished paying off the contract and i did DM @EE and they ignoring me 🤬😡

  • 221Sociopath Steve Fisher (@221Sociopath) reported from Brentford, England

    I’ve had dial-up modem speeds faster than Three’s 4G network. Can’t wait to get back to @EE

  • nikihutchinson Niki Hutchinson (@nikihutchinson) reported from Wandsworth, England

    Anyone in SW London on @EE having ongoing network connection issues? Constantly cutting out and no 5G?

  • grantjcourt Grant Court (@grantjcourt) reported from Walthamstow, England

    @EE is there an issue with EE Broadband in London E17?

  • connorlol Connor (@connorlol) reported from Paddington, England

    @EE hi, I have bought a bt sport monthly pass from the add-on section of the ee app. Does that mean I can cancel at any time? Ta

  • alexisraphael Alexis Raphael (@alexisraphael) reported from Hackney, England

    @EE I’ve been trying to deactivate my answer phone but it won’t let me do it I’m going to Ukraine and will be charged £1.80 a minute if someone leaves message can someone pls help me deactivate it this is not cool! I was on hold for 30 mins no answer .

  • Leafs1201 Paul Durrant (@Leafs1201) reported from Harrow Weald, England

    What the hell is going on with the iOS @EE app, constantly tells me it’s the wrong password when I’ve been using it successfully for months, the reset password email never comes through to me either

  • senorfenty Dami (@senorfenty) reported from London, England

    EE has been moving mad lately . My signal is so disgusting @EE please sort it out

  • BancoDePapa グラハム・スミス® (@BancoDePapa) reported from Tottenham, England

    @bt_uk my internet is down in Tottenham N17 I have orange lights flashing on my hub and this is the second time we've been down this week.... We only changed recently from @EE and are not impressed

  • IrmaGrace26 Irma Grace (@IrmaGrace26) reported from Camden Town, England

    My new iphone 13 pro max touch screen is not working properly. I had to wait 28 days for this phone as well @EE

  • Greenworks10 Gardens East (@Greenworks10) reported from Enfield Lock, England

    @EE What's happened to your customer service??? I've rung countless times and can't get through, left messages that no one ever replies to. Very poor reception all of a sudden and need help!

  • argen Bruno Belcastro (@argen) reported from Camden Town, England

    @nikolajht @EE Hey, did you manage to fix it?

  • lcallis Lucy Callis (@lcallis) reported from Wandsworth, England

    @EE @CollieGoLightly That doesn't work @EE I finally was able to start a message at 3.20pm and was told someone would reply- didn't get anything back and then you shut at 8pm. So something isn't working in your system atm!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • yealrymadzac Daniel Hargreaves (@yealrymadzac) reported

    @EE got no mobile signal in Knaresborough are HG5

  • victoria_a_mc Trixie Beresford 💙 (@victoria_a_mc) reported

    @EE I bought a sim free iPhone from your website, but haven’t had an email confirmation of the order. I can see the payment on my credit card, so I know it’s gone through. Are you having technical problems?

  • HEW5Y Phillip Hughes | #FB | #PE (@HEW5Y) reported

    , @EE One of your Customer Service agents has just made a massive error when I tried to renew three broadband accounts. I have asked to speak to a supervisor and been told one won't be available until Saturday, so I'm reaching out to you to see if you can put right his error?

  • AgentZara c74NcK (@AgentZara) reported

    @EE Tell you what I'll do..I'll call you back once I've obtained an incident number from the police regarding theft of my item. You're not willing to help out so I'll speak to the constabulary and report a theft.

  • v_dubster Damian (@v_dubster) reported

    @gffcontwitch @EE Looks like all BT based internet is down

  • AgentZara c74NcK (@AgentZara) reported

    @EE Tell you what I'll do..I'll call you back once I've obtained an incident number from the police regarding theft of my item. You're not willing to help out so I'll speak to the constabulary and report a theft.

  • vickygrimes The Emblem Adventures (@vickygrimes) reported

    @EE Worst customer service I have ever encountered!! Getting conflicting advice from different people with the next one saying the other is wrong. But no attempt to resolve issues. Now awaiting a refund and got to wait 3 weeks!!! Quick to take money. Jokes!!! Stay clear!!

  • vickygrimes The Emblem Adventures (@vickygrimes) reported

    @EE customer service has got to be the worst I have ever dealt with. Absolute jokes. Getting conflicting information and when challenged nothing they can do. Owe money back to me and I have to wait 3 weeks!!! Shocking!!!

  • AgentZara c74NcK (@AgentZara) reported

    @EE One of the team will be in touch? What, like today when I was waiting on a call back? 7pm nearly and still nothing. Honestly, you treat customers like crap. What utter nonsense this is. It's theft in the eyes of the law.

  • victoria_a_mc Trixie Beresford 💙 (@victoria_a_mc) reported

    @EE I bought a sim free iPhone from your website, but haven’t had an email confirmation of the order. I can see the payment on my credit card, so I know it’s gone through. Are you having technical problems?