EE outages and service status in Preston, England

Problems in the last 24 hours in Preston, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Preston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Preston, England

The most recent EE outage reports came from the following cities: Southall, Harrow, Hammersmith, Northolt, Wembley, Edgware, Kensington, Camden Town, Ealing, and Stanmore.

City	Problem Type	Report Time
Southall	Internet	19 hours ago
Harrow	Phone	1 day ago
Hammersmith	Internet	3 days ago
Northolt	Phone	5 days ago
Wembley	Internet	7 days ago
Edgware	Wi-fi	8 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

• 
  Robert Delamere (@robertdelamere) reported 11 minutes ago from Camden Town, England

  Hi @EE, I was on Orange since I started using mobile phones and switched to you almost as soon as you took them over. But I will switch service provider immediately if I hear of one EE advert placed on that channel. #DontFundGBNews

• 
  Neil Higley (@NeilHigley) reported 13 minutes ago from Royal Kensington and Chelsea, England

  @O2 your 4G is worse than a late 90’s dial up, when it works of course. As you are consistently failing to provide…well any service what so ever, I can break my contract no questions ask and go back to @EE that I wish I’d never left?

• 
  Vìncere. (@VictorJ1987) reported 13 minutes ago from Brentford, England

  Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

• 
  Daniel Moon (@dmoonuk) reported 24 minutes ago from Camden Town, England

  @VodafoneUK your internet around kings x station in #London is shockingly slow. To the point had to result in using my @EE work phone.

• 
  Dave Hampton 🌍🌳 (@carboncoach) reported 25 minutes ago from Kensington, England

  Dear @EE It’s only a few months since I switched to you, but seems I’m gobbling data faster than ever when I was with @O2 Is your metric working? Maybe you’ll say your network is faster? if so I’ll gladly switch back: to my lower data allowance with O2: that I never used up!

• 
  camisyfl (@camisyfl) reported 30 minutes ago from Camden Town, England

  @EE Won’t b happening . Service is awful. Beat to change operator. Thank u

• 
  Chloe Driver (@Chloe_Driver) reported 36 minutes ago from Borehamwood, England

  Disgusted @EE I have been a customer since 2008 & decided to get broadband. Have been left without internet for 2weeks Told I had an appointment 8-1 today & no one turned up so leaving & changing my mobile contract! Useless customer service! #ee #avoidee #terriblecustomerservice

• 
  Gavin Wrigley (@pheauteau) reported 38 minutes ago from Hammersmith, England

  @EE 5G. Download speeds looking good. So why are upload speeds comparatively slow? I’m getting faster uploads on 4G!

• 
  Gov Soludo's PA (He/Him) 🇳🇬 🇬🇧 (@Mazipita) reported 38 minutes ago from Borehamwood, England

  @EE kitikpa la cha unu anya. How can you owe me £50 after I returned an upgraded phone within the 14 day cooling off period only to be billed £99. The idiot I spoke to on 150 said nothing can be done cos that my bill. Imagine the audacity? Arant nonsense.. Afọ SA gbue unu dia.

• 
  Pascalle's Pendulum (@pascalles_p) reported 40 minutes ago from Camden Town, England

  @EE signal on my area is down!!! it’s been for over a week now! This is getting inn acceptable 😢

• 
  Charli R (@RojasLahoz) reported 42 minutes ago from Brentford, England

  @EE Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.

• 
  Shanny (@MissShannyToms) reported 45 minutes ago from Brentford, England

  @EE I’m messaging you on behalf of my mum who is paying way too much for her internet. Its slow, always buffing and disconnects at times. She is not happy with what she is receiving for the price she has to pay. Is there something you can do about this as an unsatisfied customer?

• 
  Neil Lux (@deluxie) reported 45 minutes ago from Harrow Weald, England

  @EE why is there no service in Stanmore, HA7 struggling to make any call... this is not the first time

• 
  Adam Van den Bussche (@adamvdb) reported 46 minutes ago from Paddington, England

  @EE no ee wifi on central line, neither friday or today. Service is there - but won’t connect

• 
  tamara m (@tamara_mbz) reported 46 minutes ago from Hammersmith, England

  Hey @ee I keep getting booted offline by my router. And the support line keeps hanging up on me. Help?

• 
  Alan Davey (@Alsyamate) reported 47 minutes ago from Camden Town, England

  @EE The building I work in high up it's ok but outside o street level terrible service calls and SMS

• 
  Eugenio Sánchez (@eugenio_sp) reported 49 minutes ago from Paddington, England

  @EE Hi. My broadband home service suddenly stopped working. I have been waiting for over 20 minutes on the phone line. I have a deadline soon, I really need my service restored. It is very frustrating to have such an unreliable service.

• 
  shezza_bezza (@vodaka_orange) reported 52 minutes ago from Paddington, England

  Since @EE put my bill up (WITHOUT NOTIFICATION!!!) my internet has been VERY slow. Taken 20 minutes to get @primevideouk to load. Then nothing but buffering. @BBCiPlayer is STILL loading. Such bullshit!

• 
  Mahshid (@mahshid0805) reported 55 minutes ago from Harrow Weald, England

  @EE I have been a customer for the last 20 years, I like to remain one but I feel to protect our democracy it’s important not to support those that aim to destroy it. That can be achieved by not advertising with them so please #DontFundGBNews

• 
  Timothy Potter (@tpotter2890) reported 55 minutes ago from Kensington, England

  Another awful day of disrupted broadband service from @EE in central London. I suspect the excuse today will be the weather.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Guy axon (@guy_axon) reported 3 minutes ago

  @EE why has my app not worked for a while now no longer able to add additional lines or look at new sims yet advisors on phone can , how hard is it to fix this rather than telling me they will do it on phone always get a better price via the app

• 
  PT (@ptavfc1) reported 7 minutes ago

  @EE Even your spelling and grammar is poor…….. amend it and try again the I’ll engage with you @EE

• 
  David White (@DavidWh23834382) reported 8 minutes ago

  @EsharDhill20660 @EE I've never had a problem

• 
  Warszawa 🖤🇺🇦🇪🇺 (@Warszawa2025_) reported 9 minutes ago

  @robbopalmer @EE I got a refund off them when I cancelled my contract then received 2 letters threatening bailiffs if I didn't pay the outstanding balance which was the refund they had sent me. Absolutely the worse customer service I've experienced 🙄

• 
  Papa Samba Lo (@PapaSambaLo1) reported 10 minutes ago

  @England @EE The attack is really bad

• 
  Letitia Samuels (@LetitiaSamuels) reported 12 minutes ago

  @EE I haven’t got it yet, I need my old sim reactivated. I haven’t got another phone to call customer service and WiFi calling isn’t working. How do I resolve this? As I don’t currently have a working phone.

• 
  Liz Read (@LizRead168) reported 14 minutes ago

  @ChefJBS @robbopalmer @EE Yes you are right. Why are we surprised when we get good service? It must be because it’s rare but nobody cares.

• 
  Letitia Samuels (@LetitiaSamuels) reported 16 minutes ago

  @EE I haven’t had mobile signal since Monday. Please can someone contact me to discuss.

• 
  Ben Jenkins (@benjenkins_ldn) reported 17 minutes ago

  @EE I’ve called to get my PAC. 9 years of loyalty destroyed. Shocking how careless you were with my account and the serious consequences of your actions have had on me. Can you direct me to how I provide a formal complaint?

• 
  simon withers (@KalEl_WBS) reported 18 minutes ago

  @EE I want a data only plan to go on a 5g network backup device. What are your best options that aren’t massively more expensive than my actual phone plan!