EE Outage Report in Preston, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Preston, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 23: Problems at EE
EE is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Preston, Greater London, England
The most recent EE outage reports came from the following cities: City of London, Enfield Town, Harringay, London, Wembley, Southall, Southwark, Hounslow, Waltham Forest, Hackney, Brentford, Paddington, City of Westminster, Camden Town and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Preston, England
Latest outage, problems and issue reports in Preston and nearby locations:
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pip 🕳️
(@philford) reported
from
Islington, England
@enterjamesment @keeforelli @EE It's awful here too and has been for days.
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Lucy Callis
(@lcallis) reported
from
Wandsworth, England
@EE 15.19 I sent my first message to your message service on the app about upgrades. Said you'd get back to me within 3 hours....... 😑🤨😖
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Jonny Pugsley
(@jonathonfp) reported
from
Kingston upon Thames, England
@EE what has happened to your signal in KT6? It’s non existent currently 🙄
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Matt Bond
(@MattBondVocal) reported
from
Camberwell, England
In other news I’d just like to say that despite being an @EE customer for 9 years, their service, so far as delivering a new phone is concerned, has been pathetic. #customerservice useless, deliveries attempted to places I never asked for and now told I have to wait even longer.
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Lee Robertson FCSI FRSA
(@leerobertson64) reported
from
Camberwell, England
@danbowyer @Adobe @EE I think I got more sense out of the bot before an ‘expert’ took over and wasted half my day. Go to the pool chum, make the best out of a bad lot! 😎
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#Bitcoin pxssy 🍒 Chopin obsession era
(@maryyasmine) reported
from
Kensington, England
Why is my 5G not working ffs fix this @EE
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Shannon/Sharon
(@duffshan) reported
from
Camberwell, England
@LisaMarie130790 @EE I’m having the same issue can someone please contact me?
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🇿🇦🐍THAMBOLENYOKA🐍🇬🇧
(@GIN_SHAMASI) reported
from
London, England
@EE i’ve been trying to get help with unlocking my phone and I’m not getting anywhere. So now i have a phone that I can’t use any other Sim card on it because it’s locked although i have finished paying off the contract and i did DM @EE and they ignoring me 🤬😡
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Steve Fisher
(@221Sociopath) reported
from
Brentford, England
I’ve had dial-up modem speeds faster than Three’s 4G network. Can’t wait to get back to @EE
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Niki Hutchinson
(@nikihutchinson) reported
from
Wandsworth, England
Anyone in SW London on @EE having ongoing network connection issues? Constantly cutting out and no 5G?
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Grant Court
(@grantjcourt) reported
from
Walthamstow, England
@EE is there an issue with EE Broadband in London E17?
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Connor
(@connorlol) reported
from
Paddington, England
@EE hi, I have bought a bt sport monthly pass from the add-on section of the ee app. Does that mean I can cancel at any time? Ta
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Alexis Raphael
(@alexisraphael) reported
from
Hackney, England
@EE I’ve been trying to deactivate my answer phone but it won’t let me do it I’m going to Ukraine and will be charged £1.80 a minute if someone leaves message can someone pls help me deactivate it this is not cool! I was on hold for 30 mins no answer .
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Paul Durrant
(@Leafs1201) reported
from
Harrow Weald, England
What the hell is going on with the iOS @EE app, constantly tells me it’s the wrong password when I’ve been using it successfully for months, the reset password email never comes through to me either
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Dami
(@senorfenty) reported
from
London, England
EE has been moving mad lately . My signal is so disgusting @EE please sort it out
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グラハム・スミス®
(@BancoDePapa) reported
from
Tottenham, England
@bt_uk my internet is down in Tottenham N17 I have orange lights flashing on my hub and this is the second time we've been down this week.... We only changed recently from @EE and are not impressed
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Irma Grace
(@IrmaGrace26) reported
from
Camden Town, England
My new iphone 13 pro max touch screen is not working properly. I had to wait 28 days for this phone as well @EE
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Gardens East
(@Greenworks10) reported
from
Enfield Lock, England
@EE What's happened to your customer service??? I've rung countless times and can't get through, left messages that no one ever replies to. Very poor reception all of a sudden and need help!
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Bruno Belcastro
(@argen) reported
from
Camden Town, England
@nikolajht @EE Hey, did you manage to fix it?
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Lucy Callis
(@lcallis) reported
from
Wandsworth, England
@EE @CollieGoLightly That doesn't work @EE I finally was able to start a message at 3.20pm and was told someone would reply- didn't get anything back and then you shut at 8pm. So something isn't working in your system atm!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel Hargreaves
(@yealrymadzac) reported
@EE got no mobile signal in Knaresborough are HG5
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Trixie Beresford 💙
(@victoria_a_mc) reported
@EE I bought a sim free iPhone from your website, but haven’t had an email confirmation of the order. I can see the payment on my credit card, so I know it’s gone through. Are you having technical problems?
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Phillip Hughes | #FB | #PE
(@HEW5Y) reported
, @EE One of your Customer Service agents has just made a massive error when I tried to renew three broadband accounts. I have asked to speak to a supervisor and been told one won't be available until Saturday, so I'm reaching out to you to see if you can put right his error?
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c74NcK
(@AgentZara) reported
@EE Tell you what I'll do..I'll call you back once I've obtained an incident number from the police regarding theft of my item. You're not willing to help out so I'll speak to the constabulary and report a theft.
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Damian
(@v_dubster) reported
@gffcontwitch @EE Looks like all BT based internet is down
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c74NcK
(@AgentZara) reported
@EE Tell you what I'll do..I'll call you back once I've obtained an incident number from the police regarding theft of my item. You're not willing to help out so I'll speak to the constabulary and report a theft.
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The Emblem Adventures
(@vickygrimes) reported
@EE Worst customer service I have ever encountered!! Getting conflicting advice from different people with the next one saying the other is wrong. But no attempt to resolve issues. Now awaiting a refund and got to wait 3 weeks!!! Quick to take money. Jokes!!! Stay clear!!
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The Emblem Adventures
(@vickygrimes) reported
@EE customer service has got to be the worst I have ever dealt with. Absolute jokes. Getting conflicting information and when challenged nothing they can do. Owe money back to me and I have to wait 3 weeks!!! Shocking!!!
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c74NcK
(@AgentZara) reported
@EE One of the team will be in touch? What, like today when I was waiting on a call back? 7pm nearly and still nothing. Honestly, you treat customers like crap. What utter nonsense this is. It's theft in the eyes of the law.
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Trixie Beresford 💙
(@victoria_a_mc) reported
@EE I bought a sim free iPhone from your website, but haven’t had an email confirmation of the order. I can see the payment on my credit card, so I know it’s gone through. Are you having technical problems?