EE

EE Outage Report in Preston, Greater London, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Preston, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Preston, Greater London, England 12/14/2025 05:35

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Preston, Greater London, England

The most recent EE outage reports came from the following cities: Hammersmith, London, City of Westminster, Harringay, Wembley, Paddington, City of London, Wandsworth, Uxbridge, Islington, Southwark, Tower Hamlets, Bushey, Kensington and Waltham Forest.

Loading map, please wait...
City Problem Type Report Time
United KingdomHammersmith Wi-fi
United KingdomHammersmith Internet
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • billyscott31 Billy (@billyscott31) reported from City of London, England

    @EE Had the same problem yesterday morning. So far so good today. What was this caused by?

  • jackjctaylor Jack Taylor (@jackjctaylor) reported from Islington, England

    @MattDronfield @MarcAllera @EE It’s still nothing to complaint at!

  • jamesCgreen93 James C Green (@jamesCgreen93) reported from Kingston upon Thames, England

    @EE very disappointed with your customer service, and to find out you have still been charging me after I requested my contract to be cancelled

  • JaneStaiano Jane Staiano 🇪🇺🇬🇧🇮🇹 (@JaneStaiano) reported from Camden Town, England

    @JudyMansfield @EE No network is better than another unfortunately Judy ... I'm with EE and rarely get a good signal here in London in my own home. They also keep upping their prices, so make sure they give you a good deal.

  • AgentGrizzle AgentGrizzle ™ © (@AgentGrizzle) reported from Tottenham, England

    Hello @EE 👋 Just wondered, as a current customer on a soon to be expired Swappable Benefits plan with you, if I were to put my SIM card into a 5G enabled phone, would I gain access to 5G signal or would I still only have 4G access? (Hope this makes sense)

  • gauravleo7 TricolorGav (@gauravleo7) reported from Lambeth, England

    @EE Broadband the CS and product service for us has gone from 5star to zero 😐 Been with EE mobile for 4 years, recommended my Mrs and recently switched to Ee BB. What a shame. Disappointed. It’s done & dusted. Adios, EE BB. WC, @BT Broadband

  • acetrigger Ace (@acetrigger) reported from Walthamstow, England

    @EE hi can someone help me. I was at the final stage of upgrade and the phone cut out.

  • xchezzacx Cheryl Cavanagh (@xchezzacx) reported from Wandsworth, England

    Unless I'm on WiFi I currently have no internet or data on @EE ... Is there an issue been happening most of day.... Which is a pain when I'm not at home!!

  • mmuehlberger Markus Mühlberger (@mmuehlberger) reported from London, England

    @ExperianExperts @Experian_UK @EE It is not EE’s decision, if you’re unable to provide me with a credit report claiming you can’t “identify who I am”, while NEVER asking for additional details or evidence. I’ve been trying for 8 months now to get this sorted.

  • 75Snapper GraemeT (@75Snapper) reported from London, England

    @EE come on guys the wife has two callbacks regarding an upgrade process that’s gone wrong at this rate you’ll be losing a valuable customer or even still lost it already #notahappywife

  • mmuehlberger Markus Mühlberger (@mmuehlberger) reported from London, England

    Thanks again @Experian_UK for being a shitty company. You are messing with my life. After 18 minutes on hold, your employee just hung up. I have no bad credit, but can’t get a £20/mo phone contract with @EE, because you’re not willing to identify me (or help you do it).

  • jadesharp1992 Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported from Richmond, England

    @dmills87 @EE I agree with you, they should really support quick transfer!

  • custard71 𝕂𝕚𝕣𝕤𝕥𝕪 (@custard71) reported from Tottenham, England

    @EE my internet is down 🥺🥺🥺

  • JamieSenitt Jamie (@JamieSenitt) reported from Kingston upon Thames, England

    @EE Your Kingston store told me the service was suspended cos they not allowed to take my old phone.

  • emirrelevant Emyr Glyn Rees (@emirrelevant) reported from Tottenham, England

    . @EE I’ve been requesting a call back from your business support for over a month but getting nothing. Call in, I get an answer phone saying try later. Currently paying over the odds because contract is up and you have no interest in helping me. Call me, please.

  • emirrelevant Emyr Glyn Rees (@emirrelevant) reported from Tottenham, England

    @davechaps @EE Bruv. They are ***************, and about £45 a month too much from me. Business customer too. Idiots.

  • J5752x Jay S. (@J5752x) reported from Paddington, England

    Went to @O2 #TCR to swap my monthly contract onto a prepaid card. I was told it has to be done over the phone and they can’t issue a new SIM in store. Went to @EE and asked if I could transfer my number to them. The seem enthusiastic

  • gauravleo7 TricolorGav (@gauravleo7) reported from Lambeth, England

    @EE just had the absolute displeasure of speaking to EE Mobile CS. Explained the network problem at my new place and added the agony we have had with EE BB. Must say consistent service by both the CS teams, zero Fs given by them 👌🏼 Can’t wait to finish my obligatory contract.

  • HugoSlime Hugo Slime (@HugoSlime) reported from Walthamstow, England

    So after 3 of @EE #broadband "quality" assurance team break their appointments with no apologies with one lying about trying to phone late, the fourth says reason for poor service is my @Sonos equipment. So I have to live without sounds for 24hrs. #ee #badcustomerservice

  • emirrelevant Emyr Glyn Rees (@emirrelevant) reported from Hackney, England

    @EE Live chat rarely connects - please direct me to the WhatsApp chat support please.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • adrienneaaaa3 AdiTheLady (@adrienneaaaa3) reported

    @EE I have been let down constantly . Your company is pathetic , worse than . I asked for a booster and was sent a teenie little pay as you go 4Gee wifi mini - this has been going on for ages. And a member of your staff emails me and keeps telling me why she can't phone sick of it

  • BarrySalkin Barry Salkin (@BarrySalkin) reported

    @EE Personal info / details sent in DM as requested. What is the lead time to resolution I should expect, please?

  • jasonbriancarr Jason Brian Carr (@jasonbriancarr) reported

    @EE @NathanBeal Same issue here. Been on phone several times and chat and just lose will to stay on call.

  • MarkConwayUK Mark Conway (@MarkConwayUK) reported

    @EE Not had mobile signal from you at my property since I moved in 13 months ago. Reported multiple times. Had to use WiFi calling

  • achildinahouse Aneu46 (@achildinahouse) reported

    @stuartandersonn @EE You should try a wireless charger. it charges quicker, and you don’t have to worry about replacing a broken cable every 6 months. I bought a belkin one from eBay for £25, the same one as Apple charge £50 for (approximately).

  • MarkConwayUK Mark Conway (@MarkConwayUK) reported

    So @EE, I now have broadband download speeds of 7Mbps, but with a guarantee of 63Mbps. Normally get 67. Landline not working at all. Just been told by your faults team that BT Wholesale aware of the issue with an estimated fix of 18th May! (IMT22207/21 - DSLAM Issue) Not good!

  • EYklf Kay Fountain 💙 (@EYklf) reported

    @EE is there an issue with the fast payment system? Trying to top-up my (dataless) mifi, page very slow. So slow that captcha element fails to load.

  • kyrstieh17 kyrstie Hannah (@kyrstieh17) reported

    @EE Thanks but still doesn't help with the fact that we are without Internet, I'm having to use my phone as a hotspot. I wouldn't mind so much but this is the 2nd time in a year and last time we had to get a new hub

  • Reynolds2G Matthew G Reynolds (@Reynolds2G) reported

    @EE I have just sent you a couple of DMs regarding the issue. Best wishes for stopping this scam.

  • Chris_M_1888 Chris M (@Chris_M_1888) reported

    @EE No. I've never seemed to need one before