EE

EE Outage Report in Preston, Greater London, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Preston, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Preston, Greater London, England 02/25/2026 08:15

February 25: Problems at EE

EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Preston, Greater London, England

The most recent EE outage reports came from the following cities: Waltham Forest, London, Hackney, Camden Town, Watford, Thornton Heath, Hammersmith, Southwark, Wandsworth, Enfield Town, City of Westminster, Tower Hamlets, City of London, Hampstead and Ealing.

Loading map, please wait...
City Problem Type Report Time
United KingdomWaltham Forest Total Blackout
United KingdomWaltham Forest Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomHackney Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • garethwyn70 Gareth Wyn (@garethwyn70) reported from Lambeth, England

    Is there a problem with @ee mobile phone reception. Parents are both having problems where their mobiles ring but they can not hear the caller (me, and others) but the caller can hear them. Texts work perfectly. If they call no one hears anything.

  • anit3 Anit (@anit3) reported from Brentford, England

    Highly disappointed with @EE’s #broadband #support. About three #OpenReach engineers have visited my property in the last two months & all point to the Exchange being setup incorrectly or a poor #router. @EE still don’t want to sort this out! Another engineer and I’m out!

  • DrKAinslie Kylie Ainslie (@DrKAinslie) reported from Islington, England

    You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

  • dknights Richard Knights (@dknights) reported from Wandsworth, England

    @EE Well yes. But the EE website has said there is a problem in our area since yesterday so it's not the router

  • markjg65 mark garratt (@markjg65) reported from Camberwell, England

    @EE the mobile signal is very poor and sometimes non existent in SE24 currently

  • chrisgolds Christopher Golds (@chrisgolds) reported from Lambeth, England

    @tonyprod77 @jimwaterson @marcio_delgado @SkyUK @ThreeUK @EE and never looked back. @ThreeUK was so poor I could sometimes barely send a tweet due to lack of signal. 🙄

  • apoltix Christian Rasmussen (@apoltix) reported from Camden Town, England

    @virginmedia Known issue reported. Estimated fix: 24+ hours after issue began 🙄… Wouldn’t be as bad if everyone weren’t tethering on their phones as a result of the outage. Seeing only 2 Mbps @EE when on 4G 🤨

  • jfkent93 James (@jfkent93) reported from Wandsworth, England

    Really disappointed in @EE . The same issue for two customers....two very different responses from EE and @TheO2. Regretting moving now....

  • andywhent Andy Whent (@andywhent) reported from Enfield Lock, England

    @EE Wifi router. I have been sent a brand new router in case that was the issue and had a technician come out. It was fine and then recently has been so slow but when I check the status there is a known problem in my area.

  • mouseldn 🍋 (@mouseldn) reported from London, England

    @EE Hi JD, I didn’t do this as I believed the contract amount would automatically change. It was never made clear to me that I was responsible for requesting a sim only contract.

  • Hewete Hewete Haileselassie (@Hewete) reported from Paddington, England

    @EE Help! My SIM is no longer provisioned so I'm completely cut off. This after the wrong phone was delivered to me. And several lengthy calls to customer service with no joy. I've been with Orange and now EE since 2002.

  • escudeiro_ana Ana Escudeiro (@escudeiro_ana) reported from Lambeth, England

    @EE don't know what are you doing. I am registered with EE for several years, and now i can't make phone calls, it tells me network not registered. And don't tell me to call 150. Because i can't. Time to change network

  • amandab_UK Amanda (@amandab_UK) reported from London, England

    @LovesTKandSP @EE They provided me with a booster as mine was terrible at home, problem solved

  • SmudgerAndy Andy Smith (@SmudgerAndy) reported from Lambeth, England

    Hi @EE please get in touch ASAP to help resolve this request 👇

  • anit3 Anit (@anit3) reported from Brentford, England

    @EE Yes, I am. However, due to a very poor service and support for Broadband since switching to @EE, I would like to cancel out of this contract, without early termination charges, as I did not originally intend to breach the contract. It’s the poor service forcing me out.

  • Felicia_Thandie Felicia Thandie (@Felicia_Thandie) reported from Camberwell, England

    @EE bright box has the worst broadband and internet connection ever. How am I suffering like this in quarantine Kmt

  • _akhi_younes chamapagneakhii🇾🇪🇸🇩 (@_akhi_younes) reported from Hammersmith, England

    @EE your WiFi is terrible I hate you I’ve been watching the loading screen for last half hour

  • BenFisherCT Ben Fisher (@BenFisherCT) reported from Islington, England

    We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk

  • mass1976p paul massey (@mass1976p) reported from Kingston upon Thames, England

    @EE really not happy with the level of service I got this evening I’ve been a long standing customer and always paid my bills on time and got treated not very well not happy at all 😞

  • Hewete Hewete Haileselassie (@Hewete) reported from Paddington, England

    @EE I've just been cut off from my second customer service call of the day (after 21 and 14 mins respectively) I'm requesting an e-sim. New dual sim phone arrived today but apparently I need an e-sim. Please help as even with data calling I don't get good coverage at home.Thanks

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • PaulMorris29 QPR-Barney🇺🇦 (@PaulMorris29) reported

    @EE Mental disintegration is never a bad thing...might be time to show them just what the Ukrainian people have living with since February 24th...🇺🇦

  • jordssboi Jordss 🏳️‍🌈 (@jordssboi) reported

    today ee told me that them charging me £495 was not their fault, but the fault of the external company they work with, and theres nothing they can do. @EE sort it before you never get a penny from me again.

  • ChloeRaccoon Chloe Raccoon (@ChloeRaccoon) reported

    @EE @fatedfox No, I only tend to get these issues when I need connectivity to fix client's faults remotely. Or at home. ATM I'm on the A38, if I'd stopped at the services when I get to the M1, I know there I'd be showing 180-230 down and 90ish up.

  • Chris_Daniels21 🏴󠁧󠁢󠁥󠁮󠁧󠁿 The Lonely Ranger 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Chris_Daniels21) reported

    @EE Your 5G is pretty close to useless. I my Z3 Fold says 5G. It is as slow as 3g so a waste of money. #Slow5g

  • AckroydKim Kimberley Ackroyd (@AckroydKim) reported

    @EE hi can you check if there is any better deals you can offer me please for my broadband as bern offered a very good deal with virgin and now I’ve finished my contract I’d be potentially looking to cancel if it can’t be offered cheaper

  • hollyboz94 H o l l y 🌼 B o s w e l l (@hollyboz94) reported

    @EE hi do you no longer offer contact via a live chat service?

  • domtalbot Dominic Talbot (@domtalbot) reported

    @EE I would self serve but you make me ring you to cancel a line. Shame i could open it without having to call you.

  • MissReeBby Ree 🌟 (@MissReeBby) reported

    I’m paying for a network but ur telling me to use Wi-Fi calling as a resolution? @EE are you gonna compensate my BT bill. Ur not ok. Soon cancel my contract with u lot 😷

  • isaac_t_6 Isaac Thompson (@isaac_t_6) reported

    @LivWojniak @EE They give users a lot of runaround on issues like this, you can message “incsunlocks” on instagram to get it unlocked, they helped me out with mine

  • atsmillie andrew smillie (@atsmillie) reported

    @EE once again I have received terrible service from yourself ordered iPhone 14 pro last Wednesday told it would be here Thursday…..nothing arrived called Thursday night told it would be Monday it’s now Monday no tracking details or anything called to see when it will be