EE outages and service status in Preston, England

Problems in the last 24 hours in Preston, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Preston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Preston, England

The most recent EE outage reports came from the following cities: Southall, Camden Town, Wembley, Hammersmith, Ealing, Stanmore, Northolt, Ruislip, Edgware, Greenford, Hayes, Paddington, and Brentford.

City	Problem Type	Report Time
Southall	Internet	1 hour ago
Camden Town	Wi-fi	6 hours ago
Wembley	Internet	1 day ago
Hammersmith	Total Blackout	3 days ago
Southall	Internet	4 days ago
Camden Town	Internet	10 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

• 
  𝙶𝚞𝚗𝚍𝚒𝚜𝚊𝚕𝚟𝚞𝚜 (@gundisalvus19) reported 2 minutes ago from Harrow Weald, England

  I got tired of not getting a good answer to my problem, so goodbye @ThreeUK! 👋🏼👋🏼 Hello @EE! 🤙🏼

• 
  Mohamed Mahdi (@Mohamed87268245) reported 6 minutes ago from Brentford, England

  @EE I switched from 3 to EE sim only. EE made a complete mess of the deal. EE changed my mobile phone number without my knowledge, without my consent, without my permission. They caused me a lot of trouble. I called them and was told they need 3 days to fix the blunder; pathetic

• 
  Geo (@geometric) reported 6 minutes ago from Paddington, England

  @ZenofyMedia @lilsusie @henry_cuddles @EE @ThreeUK Idk how many times I need to say I don’t want sim only and want to be with an actual network 😭

• 
  Mahshid (@mahshid0805) reported 8 minutes ago from Harrow Weald, England

  @EE I have been a customer for the last 20 years, I like to remain one but I feel to protect our democracy it’s important not to support those that aim to destroy it. That can be achieved by not advertising with them so please #DontFundGBNews

• 
  Matthew 🇬🇧 (@doberguy53) reported 8 minutes ago from Paddington, England

  @ee EE 5G is useless. I wish I could turn it off and use their 4G network. It's slow and intermittent anywhere in the country.

• 
  Shanny (@MissShannyToms) reported 20 minutes ago from Brentford, England

  @EE I’m messaging you on behalf of my mum who is paying way too much for her internet. Its slow, always buffing and disconnects at times. She is not happy with what she is receiving for the price she has to pay. Is there something you can do about this as an unsatisfied customer?

• 
  #Bitcoin pxssy 🍒 Chopin obsession era (@maryyasmine) reported 21 minutes ago from Kensington, England

  Why is my 5G not working ffs fix this @EE

• 
  Doug (@dougmortonagain) reported 25 minutes ago from Ealing, England

  @EE hi, I have no signal in W5, is there a fault?

• 
  Eugenio Sánchez (@eugenio_sp) reported 30 minutes ago from Paddington, England

  @EE Hi. My broadband home service suddenly stopped working. I have been waiting for over 20 minutes on the phone line. I have a deadline soon, I really need my service restored. It is very frustrating to have such an unreliable service.

• 
  camisyfl (@camisyfl) reported 32 minutes ago from Camden Town, England

  @EE Won’t b happening . Service is awful. Beat to change operator. Thank u

• 
  Francis (@francisuk1989) reported 39 minutes ago from Mill Hill East, England

  @cabinetofficeuk Didnt get a emergency alert on my samsung galaxy z flip 4 however i did on my google pixel 7 pro both with @EE network.

• 
  Paul Nagle LL.b (hons) Lawyer (@PNagle72) reported 42 minutes ago from Southall, England

  @EE having a horrible experience this month due to your app being down and I'm being charged extra money as a result I believe.

• 
  Ari Gork (@arigork) reported 47 minutes ago from Camden Town, England

  @EE Please help out. I know I’ve asked this before but we not in the 90’s anymore. On my iPhone I’m unable to merge calls, eg I call someone, put them on hold and call another then merge. When is this basic feature that all phones have going to be enabled on ur network?

• 
  Doug (@dougmortonagain) reported 50 minutes ago from Ealing, England

  @EE I was, but the signal seems to be back now. Thanks anyway!

• 
  MΔTT WY∆TT (@MattWyattUK) reported 51 minutes ago from Ealing, England

  Hi @EE - just wanted to let you know about their truly awful experience I have had with DPD. I will be receiving my phone a week after it was due to arrive. Their customer service team have lied to me on 3 consecutive days about its delivery.

• 
  Chloe Driver (@Chloe_Driver) reported 52 minutes ago from Borehamwood, England

  Disgusted @EE I have been a customer since 2008 & decided to get broadband. Have been left without internet for 2weeks Told I had an appointment 8-1 today & no one turned up so leaving & changing my mobile contract! Useless customer service! #ee #avoidee #terriblecustomerservice

• 
  Anit (@anit3) reported 52 minutes ago from Brentford, England

  @EE Yes, I am. However, due to a very poor service and support for Broadband since switching to @EE, I would like to cancel out of this contract, without early termination charges, as I did not originally intend to breach the contract. It’s the poor service forcing me out.

• 
  Christian Rasmussen (@apoltix) reported 56 minutes ago from Camden Town, England

  @virginmedia Known issue reported. Estimated fix: 24+ hours after issue began 🙄… Wouldn’t be as bad if everyone weren’t tethering on their phones as a result of the outage. Seeing only 2 Mbps @EE when on 4G 🤨

• 
  A girl has no name 🐺⚔ (@rustykidneys) reported 57 minutes ago from Camden Town, England

  @EE Thank you. Your team member was great. My mum was on the train home and couldn't call herself, and my stepdad's phone kept losing signal, so I had to on her behalf. I was afraid this was going to be a problem but he was very sympathetic and sorted it out.

• 
  Lydia Pluckrose (@EatOutLots) reported 58 minutes ago from Camden, England

  Hi @EE My 5G hasn’t been working since Thursday meaning no signal or data…. Not great when trying to navigate with no wifi. How can I reset/ update?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mart (@MartGB_) reported 5 minutes ago

  @EE's auth process to login might genuinely be the most **** piece of software on the planet. Log in with email > prompts about using a passkey (don't use one) > send code instead > input code & verify > errors about the code being resent too many times. Its actually impressive they have both the worst website of any provider and they somehow made it a giant pain in the *** to even log into it. It's 2026 and the company is worth millions yet their site is like some dog **** from 2010.

• 
  Irma Grace (@IrmaGrace26) reported 7 minutes ago

  @EE The app is not working for me to check

• 
  AFCdonnilad (@afcdonnilad) reported 10 minutes ago

  Formal complaint incoming. @bt_uk @EE @OpenreachHelp Order placed 6 April ahead of house move on 15 April. Install promised 22 April. Now pushed AGAIN to 5 May with ZERO explanation. Repeated 48hr “updates” that deliver nothing. No broadband, no TV, no smart devices pt1.

• 
  Aura Link (@AuraLinkAL) reported 11 minutes ago

  @EE can you explain why the people operating your live chat service aren’t clear like those on the phones. The person on the live chat has now left a 16 year old girl without data, which she relies on whilst travelling to school for her safety and the checking of bus times. Does the safety of 16 year old girls not matter?

• 
  Thomas Payne (@trickytrees12) reported 13 minutes ago

  Never known a company so determined to con people than @EE … outrageously bad customer service and they’ve lost 3 potential customers thanks to their con of a website. Avoid.

• 
  Slimming World With Lord Paul (@SWWithLordPaul) reported 14 minutes ago

  What’s the ongoing issue with my damn WiFi @EE ?? Constant buffering when I have FULL FIBRE WIFI 7?

• 
  Handsome Nick (@Nicklo2k) reported 15 minutes ago

  @EE It's been 10 days. Every time I speak on the phone to someone, after being put on hold for ages they eventually get back to me with a completely different answer. Today I was told that the original engineer booking was never actioned in the first place! We will be leaving EE.

• 
  Jon (@RealJKay) reported 18 minutes ago

  So I have people who sometimes can’t connect to me. Says number doesn’t exist. I then have people calling me and saying they have a missed call from my number when I haven’t called. @EE how do I actually get this resolved? The number has a routing issue that no one will help sort

• 
  Luke Sampson (@OnSamps) reported 19 minutes ago

  @EE how many people are going to say your app isn't working before you realise your app isn't working? And yes, my app isn't working. And no logging in online won't help me with WiFi control.

• 
  Maria Zelenova (@maria__zelenova) reported 19 minutes ago

  As we continue to dealing with this, I’ve now been emailing back and forth with the team of the CEO of @WeAreOpenreach, who responded to my LinkedIn post. @EE , who we actually pay to for the service, have been atrocious, unhelpful, uninterested in solving this at all. Horrendous