EE outages and service status in Preston, England

Problems in the last 24 hours in Preston, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Preston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Preston, England

The most recent EE outage reports came from the following cities: Northolt, Wembley, Edgware, Kensington, Camden Town, Hammersmith, Southall, Ealing, Stanmore, and Ruislip.

City	Problem Type	Report Time
Northolt	Phone	19 hours ago
Wembley	Internet	3 days ago
Edgware	Wi-fi	4 days ago
Northolt	Internet	8 days ago
Wembley	E-mail	8 days ago
Kensington	Wi-fi	8 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

• 
  Gavin Murray (@therealgavinm) reported 3 minutes ago from Brentford, England

  @EE why is your signal so crap around the stadium you sponsor #wembley

• 
  Ari Gork (@arigork) reported 8 minutes ago from Camden Town, England

  @EE Morning team. Moved residence and my indoor signal is 1 bar and out doors 2. Usage is virtually impossible most of the time. Wifi calling helps but how can I find out if there’s any plans for a increase in area coverage?

• 
  James Vertigan (@jamesvertigan) reported 11 minutes ago from Ealing, England

  @EE Hi just an update, I spoke with one of your Newcastle based colleagues around 11am this morning and she said she would send me a code in an email so I could access the MyEE service in order to top up data on my iPad, I’ve still not received this code either via text or email 1/2

• 
  James Goodliffe (@jgoodliffe_) reported 12 minutes ago from Paddington, England

  .@EE I’ve lost all Data connectivity- my eSIM shows as No Service! What on earth has gone on??

• 
  Gel (@nash_gelnash) reported 14 minutes ago from Camden Town, England

  @EE had a text 24hrs ago promising me a call ‘in a few minutes’ about my complaint - still waiting #poorcustomerservice

• 
  Lydia Pluckrose (@EatOutLots) reported 17 minutes ago from Camden, England

  Hi @EE My 5G hasn’t been working since Thursday meaning no signal or data…. Not great when trying to navigate with no wifi. How can I reset/ update?

• 
  Vìncere. (@VictorJ1987) reported 23 minutes ago from Brentford, England

  Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

• 
  shezza_bezza (@vodaka_orange) reported 23 minutes ago from Paddington, England

  @EE Your service is terrible tonight! @BBCiPlayer is constantly buffering!

• 
  tamara m (@tamara_mbz) reported 29 minutes ago from Hammersmith, England

  Hey @ee I keep getting booted offline by my router. And the support line keeps hanging up on me. Help?

• 
  Kerry Harrison (@kerrylou94) reported 34 minutes ago from Southall, England

  @CaraLisette @EE Speak of the devil, I got the yearly increase from my HA. +£130 from April. Rent is capped at 7% by the government but they seem to have clawed the rest in "service charge". Of course, we have no service.

• 
  Lucy. (@Lgandara93) reported 34 minutes ago from Ealing, England

  @EE Good morning thank you for the reply, I canceled by text and I received a text back saying that the service was cancelled.

• 
  camisyfl (@camisyfl) reported 38 minutes ago from Camden Town, England

  If anyone has bought a phone fr @EE I would open it and check. Today my son received his brand new phone, opened it, and it was a plastic model phone!!!! Phoned @EE who told him he’s lying. I’ve been a customer of @EE for over 20 years, won’t b for much longer.

• 
  Marysia Trembecka (@MarysiaT) reported 41 minutes ago from Camden Town, England

  @EE Just cancel completely. I was on hold for ages before on the 150. Then that cut off. So then went to live chat

• 
  Kurt Kiefer (@k1rtk) reported 41 minutes ago from Ealing, England

  @ThreeUK @ThreeUKSupport supposed to have ported my number from @EE yesterday, didn’t happen. Promised it would today and thus far hasn’t! V poor!!

• 
  Mahshid (@mahshid0805) reported 50 minutes ago from Harrow Weald, England

  @EE I have been a customer for the last 20 years, I like to remain one but I feel to protect our democracy it’s important not to support those that aim to destroy it. That can be achieved by not advertising with them so please #DontFundGBNews

• 
  Marysia Trembecka (@MarysiaT) reported 51 minutes ago from Camden Town, England

  @EE I want to cancel my contract. But 150 calls massive queue and then live chat nothing.

• 
  Mohamed Mahdi (@Mohamed87268245) reported 52 minutes ago from Brentford, England

  @EE When I phoned EE, I was told they need 3 days to fix the problem; pathetic

• 
  Charli R (@RojasLahoz) reported 52 minutes ago from Brentford, England

  @EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.

• 
  Jonathan Kelly (@JKBartsHeart) reported 54 minutes ago from Kensington, England

  @calluna23 @EE @Ofcom Didn’t even click it, never know what it’s designed to do

• 
  Dave Hampton 🌍🌳 (@carboncoach) reported 54 minutes ago from Kensington, England

  Dear @EE It’s only a few months since I switched to you, but seems I’m gobbling data faster than ever when I was with @O2 Is your metric working? Maybe you’ll say your network is faster? if so I’ll gladly switch back: to my lower data allowance with O2: that I never used up!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Liz Read (@LizRead168) reported 6 minutes ago

  @ChefJBS @robbopalmer @EE Yes you are right. Why are we surprised when we get good service? It must be because it’s rare but nobody cares.

• 
  kuba☼ (@logakub) reported 7 minutes ago

  @EE is your app and services down?

• 
  Gav (@aftertheflood_) reported 7 minutes ago

  @IamjustWendy @EE thats the problem. i could've done a shed load of work not knowing if their obvious internal outage was or was not having an effect on my broadband. as it happens it seems purely coincidental. and a factory reset on their box fixed it.

• 
  LP (@LP15393) reported 7 minutes ago

  @LisaWalkernffc @EE Not the only one. App is down apparently. Same thing happening for me

• 
  The Permaculture Guy (@permacultureGB) reported 9 minutes ago

  @EE you need to sort out your ****** phone signal.

• 
  Samantha 🫧 (@samanfee) reported 10 minutes ago

  @EE why do you never have anything I want in stock 😩

• 
  Jane (@Milly1Molly) reported 15 minutes ago

  @robbopalmer @EE I've been with EE for years, never had a problem.

• 
  Jack (@jqckdawson) reported 19 minutes ago

  @EE Can you confirm the timeframes from when EE were first aware of this issue until the time it was marked resolved? Thanks.

• 
  Gav (@aftertheflood_) reported 21 minutes ago

  @_NFFCJosh @EE frustrating. downdetector is reporting it. my issue my downstream fibre (installed 6months ago) has gone from 900Mb to 60Mb. whilst my upstream is still 70Mb and i dont know if its to do with their "app" issues and knock on effect or my end. i've rebooted all and its the same

• 
  Sean (@Mint_Aero) reported 23 minutes ago

  @EE Possibly the worst customer service I have ever encountered, been led on for 2 weeks, had complaints closed without contacting me - different agents saying different things, including mis-information. Please advise your contact details for complaints, telephone, not 'email'