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EE Outage Report in Preston, Greater London, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Preston, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Preston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Preston, England

The most recent EE outage reports came from the following cities: London, City of Westminster, Southwark, Tower Hamlets, Wandsworth, Barnet, Enfield Town, Greenford, Hammersmith, City of London, Thornton Heath, Stanmore, Hounslow, Camden Town, and Waltham Forest.

CityProblem TypeReport Time
London Phone 8 hours ago
City of Westminster Internet 1 day ago
London Wi-fi 1 day ago
Southwark Internet 1 day ago
London Phone 2 days ago
London Wi-fi 3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • PNagle72
    LL.b (hons) Lawyer (@PNagle72) reported from Southall, England

    @EE It was the upload Anne-marie, no issues with the service, I'm currently volunteering so money is tight, so I'm looking for some sponsors who understand CSR.

  • leerobertson64
    Lee Robertson FCSI FRSA (@leerobertson64) reported from Camberwell, England

    @danbowyer @Adobe @EE I think I got more sense out of the bot before an ‘expert’ took over and wasted half my day. Go to the pool chum, make the best out of a bad lot! 😎

  • IrmaGrace26
    Irma Grace (@IrmaGrace26) reported from Camden Town, England

    My new iphone 13 pro max touch screen is not working properly. I had to wait 28 days for this phone as well @EE

  • connorlol
    Connor (@connorlol) reported from Paddington, England

    @EE hi, are there issues around Paddington/Bayswater (W2)? I have only been getting one bar of signal over last few days. Thanks

  • v7___ELDN
    VP (@v7___ELDN) reported from London Colney, England

    @EE why is your website not working?

  • teresaspost
    Teresa Walsh ● (@teresaspost) reported from Merton, England

    @EE can you help? App is telling me I can upgrade but then saying no suitable plans? Whyyyyy???

  • argen
    Bruno Belcastro (@argen) reported from Camden Town, England

    @nikolajht @EE Hey, did you manage to fix it?

  • duffshan
    Shannon/Sharon (@duffshan) reported from Camberwell, England

    @LisaMarie130790 @EE I’m having the same issue can someone please contact me?

  • MattBondVocal
    Matt Bond (@MattBondVocal) reported from Camberwell, England

    In other news I’d just like to say that despite being an @EE customer for 9 years, their service, so far as delivering a new phone is concerned, has been pathetic. #customerservice useless, deliveries attempted to places I never asked for and now told I have to wait even longer.

  • grantjcourt
    Grant Court (@grantjcourt) reported from Walthamstow, England

    @EE is there an issue with EE Broadband in London E17?

  • r1k1n
    Rikin Parekh 🐯陸 (Mr Rik)🇪🇺💙 (@r1k1n) reported from Brentford, England

    @EE I'm hoping you guys can help me out tomorrow when I call. My age old Samsung S7 is going all kaboohee, restarting and I think, in its way out. Years long customer here 😞 #PrayForMrRik

  • BancoDePapa
    グラハム・スミス® (@BancoDePapa) reported from Tottenham, England

    @bt_uk my internet is down in Tottenham N17 I have orange lights flashing on my hub and this is the second time we've been down this week.... We only changed recently from @EE and are not impressed

  • DianaVickers
    Diana Vickers (@DianaVickers) reported from Hackney, England

    Yesterday I was mugged in London. Being a young woman without a phone in London is extremely unsafe. At first I didn’t have a phone because I was mugged and now I don’t because of @EE errors. You’ve made being a woman that bit harder today @EE

  • nikihutchinson
    Niki Hutchinson (@nikihutchinson) reported from Wandsworth, England

    Anyone in SW London on @EE having ongoing network connection issues? Constantly cutting out and no 5G?

  • alexisraphael
    Alexis Raphael (@alexisraphael) reported from Hackney, England

    @EE I’ve been trying to deactivate my answer phone but it won’t let me do it I’m going to Ukraine and will be charged £1.80 a minute if someone leaves message can someone pls help me deactivate it this is not cool! I was on hold for 30 mins no answer .

  • 221Sociopath
    Steve Fisher (@221Sociopath) reported from Brentford, England

    I’ve had dial-up modem speeds faster than Three’s 4G network. Can’t wait to get back to @EE

  • PNagle72
    Paul Nagle LL.b (hons) Lawyer (@PNagle72) reported from Southall, England

    @EE having a horrible experience this month due to your app being down and I'm being charged extra money as a result I believe.

  • okumephuna
    Zarra Okumephuna, LLM. (@okumephuna) reported from Camberwell, England

    @MarcAllera today between 1400 - 1500, my friend and I received the worst customer service ever at @EE in Walworth London SE17. Basically, the agent’s rude attitude was raised as a problem and he became aggressive, raised his hand ready to assault and asked us to leave the shop!

  • arigork
    Ari Gork (@arigork) reported from Barnet, England

    @O2 Any plans on enabling sms over wifi calling? I used to be with @EE and I could call and sms with wifi calling but seems your network only supports calls?

  • connorlol
    Connor (@connorlol) reported from Paddington, England

    @EE hi, I have bought a bt sport monthly pass from the add-on section of the ee app. Does that mean I can cancel at any time? Ta

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • micksmi70872507
    mick smith (@micksmi70872507) reported

    @EE Do staff at EE have to pass an intelligence test? I have just spoken a member of staff, after a wait of 45 minutes, and asked her if she had ever heard of British Telecom and she claimed she had never heard of that company. The moron works for them.

  • codeminus1
    Steve (@codeminus1) reported

    @EE Hi I like to change my contract to the business 12 month 5G. Been on the phone on hold the last half hour. I want to know if I can get my friends and family discount and if so move over to the new plan as well as move to a esim. Can you help

  • micksmi70872507
    mick smith (@micksmi70872507) reported

    @EE I would be fantastic if your customer services could answer the ******* phone. This is your business. I am sick and ******* tired of phoning this company and waiting a very long time for the phone to be answered. Do not use the magic word " virus" as the excuse.

  • Jamesmeredith
    James Meredith (@Jamesmeredith) reported

    @EE #EE @5G Don’t believe the hype with EE 5G it’s awful in London. Worse than 4G I previously had. Constantly drops internet and very unreliable. Sorry I change to 5G but I believed the hype EE spun me. Never again will listen to them. Once bitten twice shy! EE 5G is BAD

  • PaulDGentle
    Paul (@PaulDGentle) reported

    @EE trying to access your website to look at phone deals. Not working and pages won’t load

  • mochoudhury
    Mo Choudhury (@mochoudhury) reported

    @EE hi. I recently joined EE but can’t get through to the customer service team to submit my PAC code. Can you help?

  • TraceyG1973
    Tracey Gill (@TraceyG1973) reported

    @EE is there something wrong with your app or website. Can’t log in and have changed my password but still not working.

  • Tarzyroo
    Andy G (@Tarzyroo) reported

    @the_welder_p32 @EE It may well be illegal, the trouble is they just don't care. I have a perfectly good phone sitting in a draw gathering dust. All because they can shaft the common man.

  • ls_1983
    Lee Stewart (@ls_1983) reported

    @EE Funny enough how slow you are to do anything. Perfectly highlighted by this response now to Thursday nights message!

  • nilsatispjh
    Paul Hutchinson (@nilsatispjh) reported

    @EE No customer advisors available to speak to due to “high demand”? I think I’ve been getting this message now for many years and at various times of calling. Simply not good enough.