EE Outage Report in Preston, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Preston, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 13: Problems at EE
EE is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Preston, Greater London, England
The most recent EE outage reports came from the following cities: Wandsworth, City of London, Southwark, Islington, London, Camden Town, Bushey, Hammersmith, Ealing, Ruislip, Watford, Hackney, Hounslow, Barnet and Feltham.
| City | Problem Type | Report Time |
|---|---|---|
 Wandsworth |
Total Blackout | |
| City of London |
Internet | |
| Southwark |
Total Blackout | |
| Islington |
Internet | |
| London |
Internet | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Preston, England
Latest outage, problems and issue reports in Preston and nearby locations:
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Callum
(@Callum_Walker96) reported
from
City of London, England
@EE how do I cancel my rolling contract
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Gareth Wyn
(@garethwyn70) reported
from
Lambeth, England
Is there a problem with @ee mobile phone reception. Parents are both having problems where their mobiles ring but they can not hear the caller (me, and others) but the caller can hear them. Texts work perfectly. If they call no one hears anything.
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mark garratt
(@markjg65) reported
from
Camberwell, England
@EE the mobile signal is very poor and sometimes non existent in SE24 currently
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James
(@jfkent93) reported
from
Wandsworth, England
Really disappointed in @EE . The same issue for two customers....two very different responses from EE and @TheO2. Regretting moving now....
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Ana Escudeiro
(@escudeiro_ana) reported
from
Lambeth, England
@EE don't know what are you doing. I am registered with EE for several years, and now i can't make phone calls, it tells me network not registered. And don't tell me to call 150. Because i can't. Time to change network
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Andy Whent
(@andywhent) reported
from
Enfield Lock, England
@EE Wifi router. I have been sent a brand new router in case that was the issue and had a technician come out. It was fine and then recently has been so slow but when I check the status there is a known problem in my area.
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Richard Knights
(@dknights) reported
from
Wandsworth, England
@EE Well yes. But the EE website has said there is a problem in our area since yesterday so it's not the router
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Anit
(@anit3) reported
from
Brentford, England
@EE Hi @EE, the problem is still persistent. Started again at 4:30pm. Thanks.
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Andy Smith
(@SmudgerAndy) reported
from
Lambeth, England
Hi @EE please get in touch ASAP to help resolve this request 👇
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paul massey
(@mass1976p) reported
from
Kingston upon Thames, England
@EE really not happy with the level of service I got this evening I’ve been a long standing customer and always paid my bills on time and got treated not very well not happy at all 😞
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Samantha-Jay Clegg
(@07samanthajay) reported
from
Walthamstow, England
@EE I can’t set up a direct debit for my bill because when I log in it says I’m not the account holder! please help!!
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Anit
(@anit3) reported
from
Brentford, England
@EE Yes, I am. However, due to a very poor service and support for Broadband since switching to @EE, I would like to cancel out of this contract, without early termination charges, as I did not originally intend to breach the contract. It’s the poor service forcing me out.
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G.Marshall Gleghorn
(@gary2323) reported
from
Merton, England
@EE Is online chat not working
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Ben Fisher
(@BenFisherCT) reported
from
Islington, England
We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk
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Christian Rasmussen
(@apoltix) reported
from
Camden Town, England
@virginmedia Known issue reported. Estimated fix: 24+ hours after issue began 🙄… Wouldn’t be as bad if everyone weren’t tethering on their phones as a result of the outage. Seeing only 2 Mbps @EE when on 4G 🤨
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Hewete Haileselassie
(@Hewete) reported
from
Paddington, England
@EE Help! My SIM is no longer provisioned so I'm completely cut off. This after the wrong phone was delivered to me. And several lengthy calls to customer service with no joy. I've been with Orange and now EE since 2002.
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Hewete Haileselassie
(@Hewete) reported
from
Paddington, England
@EE I've just been cut off from my second customer service call of the day (after 21 and 14 mins respectively) I'm requesting an e-sim. New dual sim phone arrived today but apparently I need an e-sim. Please help as even with data calling I don't get good coverage at home.Thanks
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Felicia Thandie
(@Felicia_Thandie) reported
from
Camberwell, England
@EE bright box has the worst broadband and internet connection ever. How am I suffering like this in quarantine Kmt
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Anit
(@anit3) reported
from
Brentford, England
Highly disappointed with @EE’s #broadband #support. About three #OpenReach engineers have visited my property in the last two months & all point to the Exchange being setup incorrectly or a poor #router. @EE still don’t want to sort this out! Another engineer and I’m out!
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Amanda
(@amandab_UK) reported
from
London, England
@LovesTKandSP @EE They provided me with a booster as mine was terrible at home, problem solved
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Ian Chandler
(@IanChandler1990) reported
@EE At the time of this message no internet at all and waiting maybe 4 minutes it connected and working again. Then maybe no more than 10 minutes later happened again. Since then I’ve had no alerts from my monitoring software say it’s been down again.
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Dmitri Old
(@DmitriusOld) reported
@bt_uk @EE This is now degenerating into the worst customer service I have ever experienced. Now up to 1 hour 40 minutes. @BTCare, you are a total disgrace.
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Howard
(@howardgunn) reported
@EE how do I make a formal complaint regarding lack of service? Through automated telephone system just states we'll send you a text but I never get anything.
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Snake Plisken🏴
(@pancaketheduck) reported
@EE Retail extortion my partners phone is faulty and you are unwilling to replace - 1 month old no damage stopped reading SIM card £1100 to leave contract
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Lin Campion-Chilton
(@livjay29) reported
@EE when will the network be restored in the Devizes area, 5 days with very little connection or hours with none at all! 😳
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Hermione💙
(@Mumonamission89) reported
@EE my home broadband has been shockingly bad today. What is going on? More off than on. Not happy
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Joey
(@jbsw254) reported
@spinney70 @O2 I cancelled my contract & swapped to @EE . Not had a problem since
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Ian Chandler
(@IanChandler1990) reported
@EE When I get home from work I can look at my monitoring and see any small drop outs they may have triggered the sending of an email to me(only sent if down for more than 5 minutes) still need to talk to them again about another issue I tweeted about some time ago
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Shaan
(@APrashant20) reported
@EE update, My wife and I have our PAC's and we choose not to deal with this thievery and atrocious support.
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Shane O'Mahony
(@SHANEOMahony18) reported
@EE we're having broadband issues all dat at home. There are obviously issues but when will they be fixed? Maidenhead area SL6