EE outages and service status in Preston, England

Problems in the last 24 hours in Preston, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Preston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Preston, England

The most recent EE outage reports came from the following cities: Wembley, Edgware, Hammersmith, Bushey, Southall, Greenford, Kensington, Ruislip, Ealing, Harrow, Stanmore, and Northolt.

City	Problem Type	Report Time
Wembley	Internet	2 hours ago
Edgware	Phone	5 days ago
Hammersmith	Phone	5 days ago
Bushey	Phone	7 days ago
Hammersmith	Internet	7 days ago
Hammersmith	Internet	9 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

• 
  LL.b (hons) Lawyer (@PNagle72) reported 1 minute ago from Southall, England

  @EE It was the upload Anne-marie, no issues with the service, I'm currently volunteering so money is tight, so I'm looking for some sponsors who understand CSR.

• 
  Jay S. (@J5752x) reported 2 minutes ago from Paddington, England

  Went to @O2 #TCR to swap my monthly contract onto a prepaid card. I was told it has to be done over the phone and they can’t issue a new SIM in store. Went to @EE and asked if I could transfer my number to them. The seem enthusiastic

• 
  Lydia Pluckrose (@EatOutLots) reported 3 minutes ago from Camden, England

  Hi @EE My 5G hasn’t been working since Thursday meaning no signal or data…. Not great when trying to navigate with no wifi. How can I reset/ update?

• 
  🧚🏻‍♀️ klauds (@kIaudiagorska) reported 6 minutes ago from Southall, England

  @EE please fix up the service on your network it’s unbelievably shit

• 
  Kerry Harrison (@kerrylou94) reported 11 minutes ago from Southall, England

  @CaraLisette @EE Speak of the devil, I got the yearly increase from my HA. +£130 from April. Rent is capped at 7% by the government but they seem to have clawed the rest in "service charge". Of course, we have no service.

• 
  Mahshid (@mahshid0805) reported 11 minutes ago from Harrow Weald, England

  @EE I have been a customer for the last 20 years, I like to remain one but I feel to protect our democracy it’s important not to support those that aim to destroy it. That can be achieved by not advertising with them so please #DontFundGBNews

• 
  BRENDAN LEAHY (@ICEMAN2372) reported 13 minutes ago from Camden Town, England

  @EE Morning guys I am pretty annoyed I work in NW5 1LB and again there is a SERVICE issue at this location - this has been going on for weeks now - it gets fixed then a few days later it breaks again can you update and indicate when this issue will be solved permanently Thank U

• 
  Anit (@anit3) reported 31 minutes ago from Brentford, England

  Highly disappointed with @EE’s #broadband #support. About three #OpenReach engineers have visited my property in the last two months & all point to the Exchange being setup incorrectly or a poor #router. @EE still don’t want to sort this out! Another engineer and I’m out!

• 
  MΔTT WY∆TT (@MattWyattUK) reported 31 minutes ago from Ealing, England

  Hi @EE - just wanted to let you know about their truly awful experience I have had with DPD. I will be receiving my phone a week after it was due to arrive. Their customer service team have lied to me on 3 consecutive days about its delivery.

• 
  Eugenio Sánchez (@eugenio_sp) reported 38 minutes ago from Paddington, England

  @EE Hi. My broadband home service suddenly stopped working. I have been waiting for over 20 minutes on the phone line. I have a deadline soon, I really need my service restored. It is very frustrating to have such an unreliable service.

• 
  Steve Fisher (@221Sociopath) reported 41 minutes ago from Brentford, England

  I’ve had dial-up modem speeds faster than Three’s 4G network. Can’t wait to get back to @EE

• 
  Mohamed Mahdi (@Mohamed87268245) reported 44 minutes ago from Brentford, England

  @EE I switched from 3 to EE sim only. EE made a complete mess of the deal. EE changed my mobile phone number without my knowledge, without my consent, without my permission. They caused me a lot of trouble. I called them and was told they need 3 days to fix the blunder; pathetic

• 
  Charli R (@RojasLahoz) reported 44 minutes ago from Brentford, England

  @EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.

• 
  Ari Gork (@arigork) reported 46 minutes ago from Camden Town, England

  @EE Please help out. I know I’ve asked this before but we not in the 90’s anymore. On my iPhone I’m unable to merge calls, eg I call someone, put them on hold and call another then merge. When is this basic feature that all phones have going to be enabled on ur network?

• 
  MarleneJohnson (@MGVanessaJ) reported 46 minutes ago from Southall, England

  When you call @EE you hear a message that they’ve been voted the best for 8 years. WHAT A JOKE! I have had the worst internet service but locked in 2 year contract even though I haven’t received the service I pay for. Now have to pay another provider just to be able to work.

• 
  Pascalle's Pendulum (@pascalles_p) reported 50 minutes ago from Camden Town, England

  @EE signal on my area is down!!! it’s been for over a week now! This is getting inn acceptable 😢

• 
  Anit (@anit3) reported 50 minutes ago from Brentford, England

  @EE Yes, I am. However, due to a very poor service and support for Broadband since switching to @EE, I would like to cancel out of this contract, without early termination charges, as I did not originally intend to breach the contract. It’s the poor service forcing me out.

• 
  camisyfl (@camisyfl) reported 51 minutes ago from Camden Town, England

  If anyone has bought a phone fr @EE I would open it and check. Today my son received his brand new phone, opened it, and it was a plastic model phone!!!! Phoned @EE who told him he’s lying. I’ve been a customer of @EE for over 20 years, won’t b for much longer.

• 
  Paul Nagle LL.b (hons) Lawyer (@PNagle72) reported 53 minutes ago from Southall, England

  @EE having a horrible experience this month due to your app being down and I'm being charged extra money as a result I believe.

• 
  Bruno Belcastro (@argen) reported 54 minutes ago from Camden Town, England

  @nikolajht @EE Hey, did you manage to fix it?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Aldo (@AP196779) reported 9 minutes ago

  @EE I have called you at least 6 or 7 times with regards to this issue. I have spent almost 10hrs on the phone to you trying to resolve this issue. I have been promised call backs and updates and haven’t received anything. This has been dragging on for 5 weeks now @EE

• 
  Chris Ross-Lewin (@crosslewin) reported 11 minutes ago

  @EE So can I use for free as a mobile not home broadband customer

• 
  Jules (@julesw1lko) reported 11 minutes ago

  @EE Yep - just spent an hour on the phone. No resolution other than to transition to digital voice which will take till the 8th!!! What’s worse - is your phone people were utterly unrepentant there was an error from EE’s side. I now need to teach a 90 year old to use a mobile for the first time!!

• 
  Philip Murphy (@PhilipMur3) reported 12 minutes ago

  @Amy_90_x @EE Scam calls, just don't take any notice of them and just block them, problem is older people might answer them

• 
  MindTheGap (@mindthegap2018) reported 15 minutes ago

  @EE @mjpeterz22 How can I request some help?

• 
  Peter (@Peter_POSH) reported 15 minutes ago

  @LeilaniDowding @EE I live in the countryside and my phone signal is crap. But you can still ring 999 without a signal as it searches all networks possible to make a connection.

• 
  Richie Berryman (@BerrymanRi94102) reported 16 minutes ago

  @EE @EE @Giftcloud got my physical card as the digital card doesn't work at all with a £5 fee. To make people aware and you aware this is chip and pin card only!

• 
  Alex Burns 🇬🇧🇬🇧🇬🇧 (@RaPiDkIlLzZz) reported 19 minutes ago

  @CharlesSav66 @EE Its a nightmare thr money they make out of us and the app if terrible, like hokng bavk in tome to when apps used to be bad tonuse

• 
  Cuddly Uncle Steve (@kccpiggy) reported 21 minutes ago

  @EE Nope!! Doesn’t work ! Gets me through to a bot, to report a FAULT , and then it tells me that an engineer has been booked for Wednesday . No one to fix my unbreakable wifi .. Utterly disappointing - unable to work or enjoy my paid subscriptions for 5 days .. Dreadful..

• 
  Ian Wardell (@ian_wardell) reported 21 minutes ago

  @EE You sent me a text message advising me to text 150 saying CANCEL CALL BACK. But that number doesn't accept any text messages, I tried about 20 times. I don't think it can be a legitimate number.