EE Outage Report in Preston, Greater London, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Preston, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Preston, Greater London, England
The most recent EE outage reports came from the following cities: London, Hackney, Twickenham, Beckenham, Barnet, Wandsworth, City of London, Wembley, Rickmansworth, Southwark, Paddington, Waltham Forest, Islington, City of Westminster and Uxbridge.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hackney |
Internet | |
| London |
Internet | |
| Twickenham |
Phone | |
| Beckenham |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Preston, England
Latest outage, problems and issue reports in Preston and nearby locations:
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stephen payne
(@stephenpayne17) reported
from
St Albans, England
@EE Hi having trouble with mobile WiFi account can login but comes up with error on this page
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Gary Bott
(@RevBott) reported
from
Kensington, England
@EE are there any known issues of outage in West London? Been struggling since 2pm today
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Rubén Taluja
(@Robinhio84) reported
from
Camberwell, England
Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards. How do we go about canceling the contract?
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Matias Cervi
(@Tute) reported
from
Lambeth, England
Hi @EE ! I'm trying to woek but still getting microcuts for the last 48 hs. Can you help me?
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Rochana Jackson
(@rochanajackson) reported
from
Camberwell, England
@EE broadband down. Tv/phone says connected but nothing is loading. Router is working with normal aqua light - is this happening across SE15 or just me? I WFH and need this!
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‼️🫀🇬🇧Gin.Gin🇿🇦🚩
(@Gin_Shamasi) reported
from
London, England
@EE why do i have to call every single month about my signal issues but yet i pay full amount every month on time. Yet your UK No1 leading cellular network providers!! This if frustrating me now 😡😤🤬 I’m at home or work I’m facing connection ISSUES.
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Ryan Hammond
(@ryanizzle19) reported
from
Enfield Lock, England
@EE hurry up and fix this network out!!! You’re a multi million pound company and you can’t even employ staff to maintain your so called great 4G service!!!
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Dan Taylor
(@danthomastaylor) reported
from
Lambeth, England
Really frustrating when you’re trying to meet friends and @ee is down. 😡 #EEDown
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Max Carter
(@carterwebs) reported
from
Walthamstow, England
@mrjamesob Remind me to move networks at upgrade time. Not that I’m going anywhere soon but still a really bad move @EE
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Simon Platman
(@simonplatman) reported
from
Hackney, England
@EE So.... @EE say they’re working on the prob. (Pretty much what they told me 10 yrs ago) I told them that it was BS. Not heard a peep from them — over 24hrs later! Appalling phone service matched w/ appalling customer service. Well, I suppose they’re consistent... @ThanetCouncil
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Joe Miller
(@joemiller862) reported
from
Spelthorne District, England
@MartinSLewis This is @EE just deciding for me that, after being a customer for 15 years, as soon as my current contract is up I shall be leaving. I’d have had no intention to do so otherwise liking everything else but this is shameful and enough to say goodbye. Terrible move
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Baby J
(@DisneyDreamer30) reported
from
Tottenham, England
@EE Is there a problem with the service? My phone is absolutely fine but my husbands has no internet, no way to make calls or texts. Both on the same account.
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Bigz
(@MrBigz81) reported
from
Walthamstow, England
So @DPDgroup_news have made it basically impossible to make a complaint with poor customer service in the UK @EE you guys should not use them this has been terrible #DPDIsTrash
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Ewan Stevenson
(@EwanJStevenson) reported
from
Merton, England
@EE, why is it that everyday there are problems with your network in SW London? I wake up with texts almost daily!
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Rubén Taluja
(@Robinhio84) reported
from
Camberwell, England
Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards due to a family emergency. How do we go about canceling the contract?
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The Big Bakes
(@TheBig_Bakes) reported
from
Wandsworth, England
@EE as a business that uses your services your reintroduction of Roaming charges is incredibly disappointing. EE is clearly not here to support business. We will be cancelling our contracts and moving to a provider who upholds fair charges. Look forward to the generic reply.
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Gareth
(@GPCamies) reported
from
Watford, England
@mouthwaite @EE Unfortunately EE are not the only mobile network that fall short of their customer service. Vodafone are just as bad, and frankly we shouldn't stand for it. They can sign people up for their network quick enough but when it comes to customer care. Well who cares it seems!.
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Matthew Barber
(@Matt_Barber4500) reported
from
Wandsworth, England
@EE Hi! Just to let you know that I’ve got full signal, & 4G, but internet isn’t working at all.
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sandra oneill
(@sandraspeccy) reported
from
Hammersmith, England
@mouthwaite @EE I had the same problem a few years ago!!! Have now changed to @ThreeUK and the service is brilliant. Service should be foremost always
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Charli R
(@RojasLahoz) reported
from
Brentford, England
@EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Raye
(@rayesofsunny) reported
@EE Broadband down since this morning. Network tracker says it’s fine. It’s clearly not. Can’t get through on the phone lines….
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Zahid Murtaza Butt
(@ZahidMurtazaBu1) reported
RT @EE 1. I was billed without my knowledge. #Fraudulently 2. I never acknowledged or activated any sim(s) . 3. I've been sent a letter that I need to pay for a fake bill of £34.50??? #FalseSales Dated: 24.08.2025 4. I haven't gave no PUK code thus why the false accusations .
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Glenn Schofield
(@GlennSchofield7) reported
@EE No, those specifications are for the legion go non s. I have already raised a complaint about this and about the windows version. Can you state what specifications this model has? For the price you are requesting this should be z2gp, 32gb ram and 1tb ssd. Can you confirm?
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Glenn Schofield
(@GlennSchofield7) reported
@EE I had this flagged for some time now and at present this is misleading customers. Looking at your forums, many customers have also logged a complaint about this specific device because they have received the incorrect specifications.
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Cowboy Newms
(@CNewman2011) reported
@EE Hi EE, I’m currently in the US and can’t enable roaming because two-step verification tries to send me an SMS (which I can’t receive until roaming is active). Could you please help me get roaming added manually so I can use my phone here? #lol
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Rik
(@rikaindow) reported
@EE Thanks but they've not been able to give much info either. I did have a complaint open and got a refund for a month but heard nothing since. Your outage checker just keeps pushing the date back and back.
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Olivia Worsfold
(@_Livva_5) reported
@EE what is going on with the Broadband service in EN10, your website is useless and won’t provide an update. Had no service all morning
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Dan Macfie
(@DanielMacfie) reported
@EE your mobile network looks like it’s completely broken around #CrystalPalace #Penge area of #London - can you advise please? Is there maintenance?
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StickyStock81
(@StickyStock81) reported
@EE yet again WiFi calling down?! All weekend and yet again today, utter joke
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daffodil🪬
(@BattenDaffodil) reported
@EE Have reported no one is helping, there's no signal