EE

EE Outage Report in Preston, Greater London, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Preston, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Preston, Greater London, England 01/22/2026 13:05

January 22: Problems at EE

EE is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Preston, Greater London, England

The most recent EE outage reports came from the following cities: Southall, Southwark, London, Hounslow, Waltham Forest, Hackney, Brentford, Paddington, City of Westminster, Camden Town, Harringay, Wandsworth, Watford, Hampstead and Wembley.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthall Internet
United KingdomSouthwark Internet
United KingdomLondon E-mail
United KingdomHounslow TV
United KingdomWaltham Forest Phone
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • DisneyDreamer30 Baby J (@DisneyDreamer30) reported from Tottenham, England

    @EE Is there a problem with the service? My phone is absolutely fine but my husbands has no internet, no way to make calls or texts. Both on the same account.

  • Gin_Shamasi ‼️🫀🇬🇧Gin.Gin🇿🇦🚩 (@Gin_Shamasi) reported from London, England

    @EE why do i have to call every single month about my signal issues but yet i pay full amount every month on time. Yet your UK No1 leading cellular network providers!! This if frustrating me now 😡😤🤬 I’m at home or work I’m facing connection ISSUES.

  • RojasLahoz Charli R (@RojasLahoz) reported from Brentford, England

    @EE Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.

  • ChocOnTour Ayo (@ChocOnTour) reported from Hackney, England

    Another day, another day disconnecting from @EE WiFi. Wish it would have cut out when my nephew was making a purchase kmt

  • RezxoShaw Ronin Shaw (@RezxoShaw) reported from Kingston upon Thames, England

    @EE I am an EE customer. I am receiving cold calls from uk mobile number daily. A voice speaks in Chinese language. I want this number traced and block all calls from such companies. I block the number but they call from new number. Number today was 07744 310431.

  • RevBott Gary Bott (@RevBott) reported from Kensington, England

    @EE are there any known issues of outage in West London? Been struggling since 2pm today

  • olgabudimir Olga (@olgabudimir) reported from Wandsworth, England

    Can’t watch the sound is awful as is the canned laughter. Is @EE supplying the broadband? Not a great advert for a telecoms company. 😱#BAFTAs

  • Jamesmeredith James Meredith (@Jamesmeredith) reported from Camberwell, England

    @EE 5G EE is a rip off. No one helps if things aren’t “running as expected” total waste of money. Been contacting customer service for 4 months and they never call back or even sort out any issues. EE is hardly 5G No1 it’s a poor unrealible service.

  • Matt_Barber4500 Matthew Barber (@Matt_Barber4500) reported from Wandsworth, England

    @EE Hi! Just to let you know that I’ve got full signal, & 4G, but internet isn’t working at all.

  • Jamesmeredith James Meredith (@Jamesmeredith) reported from London Colney, England

    @EE #5G In central London and usual dropped calls again from EE 5G. Had four dropped calls and internet poor. Useless!

  • Robinhio84 Rubén Taluja (@Robinhio84) reported from Camberwell, England

    Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards. How do we go about canceling the contract?

  • simonplatman Simon Platman (@simonplatman) reported from Hackney, England

    @EE So.... @EE say they’re working on the prob. (Pretty much what they told me 10 yrs ago) I told them that it was BS. Not heard a peep from them — over 24hrs later! Appalling phone service matched w/ appalling customer service. Well, I suppose they’re consistent... @ThanetCouncil

  • ChocOnTour Ayo (@ChocOnTour) reported from Hackney, England

    Can’t wait till this contract is over and I can change. How can a service be so unreliable? Do not use @EE in any capacity

  • GPCamies Gareth (@GPCamies) reported from Watford, England

    @mouthwaite @EE Unfortunately EE are not the only mobile network that fall short of their customer service. Vodafone are just as bad, and frankly we shouldn't stand for it. They can sign people up for their network quick enough but when it comes to customer care. Well who cares it seems!.

  • ChocOnTour Ayo (@ChocOnTour) reported from Hackney, England

    @EE ‘We will send an engineer to come round and fix your internet’. Engineer comes round and says there’s no problem, another engineer comes and checks outside, says it fine. So why do I have no broadband? Don’t ever get EE broadband. Pathetic

  • ryanizzle19 Ryan Hammond (@ryanizzle19) reported from Enfield Lock, England

    @EE hurry up and fix this network out!!! You’re a multi million pound company and you can’t even employ staff to maintain your so called great 4G service!!!

  • Robinhio84 Rubén Taluja (@Robinhio84) reported from Camberwell, England

    Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards due to a family emergency. How do we go about canceling the contract?

  • MrBigz81 Bigz (@MrBigz81) reported from Walthamstow, England

    So @DPDgroup_news have made it basically impossible to make a complaint with poor customer service in the UK @EE you guys should not use them this has been terrible #DPDIsTrash

  • sandraspeccy sandra oneill (@sandraspeccy) reported from Hammersmith, England

    @mouthwaite @EE I had the same problem a few years ago!!! Have now changed to @ThreeUK and the service is brilliant. Service should be foremost always

  • Tute Matias Cervi (@Tute) reported from Lambeth, England

    Hi @EE ! I'm trying to woek but still getting microcuts for the last 48 hs. Can you help me?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • vinayc89 Vinay (@vinayc89) reported

    @EE let’s discuss: do you think it’s fair to pay the full price of my monthly plan if I don’t receive full service throughout the month? And when I say service I mean the network and customer service are both mediocre at best.

  • HBeats4JessieJ Jason #MUFC ⚽️🔴🇾🇪 (@HBeats4JessieJ) reported from Cambridgeshire, England

    How come the @EE signal right now is shockingly bad?

  • mukhtaram عبدالرحمن | Mukhtar (@mukhtaram) reported

    @EE But never called. I never authorized this new plan and will not accept any extra charges. I did all I possibly can to cancel it but your lousy service prevailed. I even went to the store and they couldn’t do a thing. Thug company

  • jenharrison80 Jen Harry (@jenharrison80) reported

    @EE please help! I’m in the US (from the U.K.) for Christmas. I’ve always been able to use my data over here but I keep getting texts from you telling me I have to buy a package. It’s always been a part of my contract! Help! Need to speak to family in U.K. tomorrow!

  • matt_stacky matt stackhouse (@matt_stacky) reported

    @EE How how giving me even a 2g signal round the WS7 area?

  • vinayc89 Vinay (@vinayc89) reported

    @EE it’s ridiculous how your incompetent staff did not call me after arranging a call back (for the second time). Worst customer service, worst service provider overall. Have had the worst experience with #EE this year.

  • AndrewE80208509 Andy (@AndrewE80208509) reported

    @GBNEWS Tell you now @EE if I get one message about booster jabs on my phone it will go in the bin and I will NEVER EVER use you're network again

  • mukhtaram عبدالرحمن | Mukhtar (@mukhtaram) reported

    @EE You’re scammers! I called, went to the store, and did all I can to cancel a plan I didn’t sign up for but had no luck. All your CS agents promised to look into my issue and give me call back but they never did. One of them even booked a slot to make sure I am available

  • dffarnsworth Duncan Farnsworth (@dffarnsworth) reported

    @EE my broadband connection seems to be down this morning, been through diagnostics and it says to call, but no one there. Anyone here who can help? Thanks

  • Gemma_Campion Gemma Campion (@Gemma_Campion) reported

    @EE please can you help, we’ve had no internet since this afternoon…