EE outages and service status in Preston, England

Problems in the last 24 hours in Preston, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Preston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Preston, England

The most recent EE outage reports came from the following cities: Harrow, Southall, Hammersmith, Stanmore, Wembley, Ealing, Northolt, Hayes, Greenford, Kensington, and Camden Town.

City	Problem Type	Report Time
Harrow	Internet	1 day ago
Southall	Internet	3 days ago
Hammersmith	Total Blackout	5 days ago
Hammersmith	Internet	6 days ago
Hammersmith	Internet	9 days ago
Hammersmith	Internet	11 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

• 
  chamapagneakhii🇾🇪🇸🇩 (@_akhi_younes) reported 5 minutes ago from Hammersmith, England

  @EE your WiFi is terrible I hate you I’ve been watching the loading screen for last half hour

• 
  Jonathan Morris (@jmcomms) reported 9 minutes ago from Camden Town, England

  @dazzabird @EE Never went further than Stratford tonight.

• 
  Ben Nuttall 🏳️‍🌈🚗⚡️ (@irbenji) reported 25 minutes ago from Paddington, England

  Voda is red, O2 is blue, I moved to @EE Because the service from @ThreeUK was Poo!

• 
  Ari Gork (@arigork) reported 26 minutes ago from Camden Town, England

  @VodafoneUK Morning team. Weird one. On an iPhone Xs and Samsung S10e both Vodafone contracts-Speedtest shows under 2MB download-both phones show 4G with 2-3 bars. My other Xs on @EE with similar signal bars has over 100MB download. Something up with your 4G?

• 
  Karen Purvis (@KarenPurvis123) reported 30 minutes ago from Paddington, England

  @EE You have totally wasted my time and cost me more money. I have been a loyal customer and I am a very unsatisfied customer today!

• 
  Lydia Pluckrose (@EatOutLots) reported 33 minutes ago from Camden, England

  Hi @EE My 5G hasn’t been working since Thursday meaning no signal or data…. Not great when trying to navigate with no wifi. How can I reset/ update?

• 
  Jane Staiano 🇪🇺🇬🇧🇮🇹 (@JaneStaiano) reported 35 minutes ago from Camden Town, England

  @JudyMansfield @EE No network is better than another unfortunately Judy ... I'm with EE and rarely get a good signal here in London in my own home. They also keep upping their prices, so make sure they give you a good deal.

• 
  camisyfl (@camisyfl) reported 35 minutes ago from Camden Town, England

  If anyone has bought a phone fr @EE I would open it and check. Today my son received his brand new phone, opened it, and it was a plastic model phone!!!! Phoned @EE who told him he’s lying. I’ve been a customer of @EE for over 20 years, won’t b for much longer.

• 
  Ari Gork (@arigork) reported 39 minutes ago from Camden Town, England

  @EE Please help out. I know I’ve asked this before but we not in the 90’s anymore. On my iPhone I’m unable to merge calls, eg I call someone, put them on hold and call another then merge. When is this basic feature that all phones have going to be enabled on ur network?

• 
  Hewete Haileselassie (@Hewete) reported 39 minutes ago from Paddington, England

  @EE I've just been cut off from my second customer service call of the day (after 21 and 14 mins respectively) I'm requesting an e-sim. New dual sim phone arrived today but apparently I need an e-sim. Please help as even with data calling I don't get good coverage at home.Thanks

• 
  Shanny (@MissShannyToms) reported 40 minutes ago from Brentford, England

  @EE I’m messaging you on behalf of my mum who is paying way too much for her internet. Its slow, always buffing and disconnects at times. She is not happy with what she is receiving for the price she has to pay. Is there something you can do about this as an unsatisfied customer?

• 
  MΔTT WY∆TT (@MattWyattUK) reported 46 minutes ago from Ealing, England

  Hi @EE - just wanted to let you know about their truly awful experience I have had with DPD. I will be receiving my phone a week after it was due to arrive. Their customer service team have lied to me on 3 consecutive days about its delivery.

• 
  Dave Hampton 🌍🌳 (@carboncoach) reported 48 minutes ago from Kensington, England

  Dear @EE It’s only a few months since I switched to you, but seems I’m gobbling data faster than ever when I was with @O2 Is your metric working? Maybe you’ll say your network is faster? if so I’ll gladly switch back: to my lower data allowance with O2: that I never used up!

• 
  Chloe Driver (@Chloe_Driver) reported 51 minutes ago from Borehamwood, England

  Disgusted @EE I have been a customer since 2008 & decided to get broadband. Have been left without internet for 2weeks Told I had an appointment 8-1 today & no one turned up so leaving & changing my mobile contract! Useless customer service! #ee #avoidee #terriblecustomerservice

• 
  Gel (@nash_gelnash) reported 52 minutes ago from Camden Town, England

  @EE had a text 24hrs ago promising me a call ‘in a few minutes’ about my complaint - still waiting #poorcustomerservice

• 
  Anit (@anit3) reported 55 minutes ago from Brentford, England

  @EE Hi @EE, the problem is still persistent. Started again at 4:30pm. Thanks.

• 
  Kurt Kiefer (@k1rtk) reported 57 minutes ago from Ealing, England

  @ThreeUK @ThreeUKSupport supposed to have ported my number from @EE yesterday, didn’t happen. Promised it would today and thus far hasn’t! V poor!!

• 
  Ari Gork (@arigork) reported 57 minutes ago from Camden Town, England

  @EE Hi Chris, nothing happens. I love tried with numerous calls. The conference call function just does not work. You welcome to try it your side on your phone and you’ll see. EE doesn’t support this feature it seems.

• 
  shezza_bezza (@vodaka_orange) reported 57 minutes ago from Paddington, England

  @EE Your service is terrible tonight! @BBCiPlayer is constantly buffering!

• 
  Alan Davey (@Alsyamate) reported 57 minutes ago from Camden Town, England

  @EE my signal in the nw32qg area Hasn't worked properly for weeks a basic SMS message takes for ever to send it's not the best network as kevin bacon recs is it #nothappy #EE

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  A.M (@myler717) reported 8 minutes ago

  @EE my WiFi has went to the dogs. Help me out brother

• 
  The Chumpasaurus (@TheGrumpasaurus) reported 8 minutes ago

  @EE You know what, you're going to give a refund for the money I've paid for this 4G hub garbage. You cannot charge for that. I barely get any internet... Another company taking the absolute piss.

• 
  Jack 💛💙 (@ItzJack1995) reported 10 minutes ago

  @whatdoumeantho @EE Nope! I got sent in a circle of Jargon and just gave up very disappointed as i have been an EE customer for over 10 years

• 
  Michael Williamson (@michaeljw_97) reported 14 minutes ago

  @EE Another guide rang me back. The call managed to hold but i did unfortunately fail the credit check like i suspected.

• 
  John Hundeslit (@JohnHundeslit) reported 21 minutes ago

  @EE Hello. I'm paying £10 a month extra for your WiFi extender but I've had nothing but trouble with it from the beginning. For the last few weeks, I've had to just turn it off. How do I get a refund and remove this from my plan?

• 
  Marc Lancaster (@Kiefer1667) reported 21 minutes ago

  @EE can anyone advise when the signal will be fixed in wa11 area, nothing for 3 days and unable to get any answers on the chat online on the app, thanks....

• 
  Edwin Fuller (@EdwinFuller1) reported 25 minutes ago

  @EE Just to report that there seems to be fault with your website. Unable to update an address on 2 accounts. Tried the app as well but not working as well on 2 different devices. Might be worth advising the tech team to investigate the issue.

• 
  Danny Healy (@DannyHealy9) reported 30 minutes ago

  @EE I spoke to your under trained business customer service, who said my line was cut off for non payment on October 11th yet the direct debit was not due to be collected till the 24th of that month, so that doesn't add up does it.

• 
  Martin Winstanley (@soupisready) reported 30 minutes ago

  @EE Your customer retention process has failed this week. initial transfer ok but no promised callback, no additional callback after escalation and a promise of another callback and promise of a line manager being copied in, latest promised callback from technical. didn’t happen

• 
  Marc Lancaster (@Kiefer1667) reported 30 minutes ago

  @EE I've done that, I just want an update to how long it will take, the links don't help nor does your live chat cos its ai and doesn't connect me to a real person