EE outages and service status in Preston, England

Problems in the last 24 hours in Preston, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Preston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Preston, England

The most recent EE outage reports came from the following cities: Hammersmith, Wembley, Southall, Camden Town, Ealing, Stanmore, Northolt, Ruislip, Edgware, Greenford, Hayes, Paddington, and Brentford.

City	Problem Type	Report Time
Hammersmith	Internet	22 hours ago
Hammersmith	Total Blackout	2 days ago
Wembley	Total Blackout	2 days ago
Southall	Internet	4 days ago
Camden Town	Wi-fi	4 days ago
Wembley	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

• 
  Boris Dighe (@BoDighe) reported 2 minutes ago from Harrow Weald, England

  Just had to unfollow the official @EE account due to constantly having my timeline filled up with far right white nationalist rubbish because 'EE follows them'... Don't want to see it as extremely bad for my mental well being 😔

• 
  Timothy Potter (@tpotter2890) reported 4 minutes ago from Kensington, England

  Another awful day of disrupted broadband service from @EE in central London. I suspect the excuse today will be the weather.

• 
  saintbone7🦅🤍❤️ 🇬🇧 🇬🇭 (@TheoEshun) reported 5 minutes ago from Camden Town, England

  @EE I’m having the worst customer service with you lot ever. All I get is Covid this due to Covid that. It’s absolutely disgusting the way I’m been treated😡 I can’t even get anyone to talk to. 1 hour 15mins still holding and then get cut off

• 
  James Vertigan (@jamesvertigan) reported 8 minutes ago from Ealing, England

  @EE Hi just an update, I spoke with one of your Newcastle based colleagues around 11am this morning and she said she would send me a code in an email so I could access the MyEE service in order to top up data on my iPad, I’ve still not received this code either via text or email 1/2

• 
  𝙶𝚞𝚗𝚍𝚒𝚜𝚊𝚕𝚟𝚞𝚜 (@gundisalvus19) reported 13 minutes ago from Harrow Weald, England

  I got tired of not getting a good answer to my problem, so goodbye @ThreeUK! 👋🏼👋🏼 Hello @EE! 🤙🏼

• 
  shezza_bezza (@vodaka_orange) reported 16 minutes ago from Paddington, England

  @EE Your service is terrible tonight! @BBCiPlayer is constantly buffering!

• 
  barbara welford (@borstalgran) reported 16 minutes ago from Camden Town, England

  Look out for a very good phishing, ostensibly from @EE, very effective. Even drop down menus work.

• 
  camisyfl (@camisyfl) reported 18 minutes ago from Camden Town, England

  If anyone has bought a phone fr @EE I would open it and check. Today my son received his brand new phone, opened it, and it was a plastic model phone!!!! Phoned @EE who told him he’s lying. I’ve been a customer of @EE for over 20 years, won’t b for much longer.

• 
  David Cheung (@AviatorDavid) reported 23 minutes ago from Ealing, England

  @EE I do not appreciate that EE passing the buck to BT when it is clearly your mask at the location is malfunctioning when both EE and BT customers are facing the same issue.

• 
  Charli R (@RojasLahoz) reported 27 minutes ago from Brentford, England

  @EE Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.

• 
  Mazi Pita®️ 🇳🇬🇬🇧 (@Mazipita) reported 27 minutes ago from Borehamwood, England

  @EE I have tried these but still not working. Still says SIM not provisioned for voice call

• 
  Matthew 🇬🇧 (@doberguy53) reported 28 minutes ago from Paddington, England

  @ee EE 5G is useless. I wish I could turn it off and use their 4G network. It's slow and intermittent anywhere in the country.

• 
  Gary Bott (@RevBott) reported 34 minutes ago from Kensington, England

  @EE are there any known issues of outage in West London? Been struggling since 2pm today

• 
  Rossy Smith (@Rossy_smith) reported 34 minutes ago from Paddington, England

  @VodafoneUK contract up today with 3 phones. Spoke to 3 customer services advisors last week all were meant to call me back. None did, looks like I’ll be joining @EE or Sky. 17 years of custom lost.

• 
  Jono (@jonohall1984) reported 39 minutes ago from Camden Town, England

  @EE Oh no. It was actually a compliment. No one else on other networks was getting a signal at Wembley but I was.

• 
  Ari Gork (@arigork) reported 42 minutes ago from Camden Town, England

  @VodafoneUK Morning team. Weird one. On an iPhone Xs and Samsung S10e both Vodafone contracts-Speedtest shows under 2MB download-both phones show 4G with 2-3 bars. My other Xs on @EE with similar signal bars has over 100MB download. Something up with your 4G?

• 
  Anit (@anit3) reported 44 minutes ago from Brentford, England

  @EE Yes, I am. However, due to a very poor service and support for Broadband since switching to @EE, I would like to cancel out of this contract, without early termination charges, as I did not originally intend to breach the contract. It’s the poor service forcing me out.

• 
  Charli R (@RojasLahoz) reported 44 minutes ago from Brentford, England

  @EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.

• 
  James Vertigan (@jamesvertigan) reported 53 minutes ago from Ealing, England

  @EE although I have had the Welcome texts from 150 on my iPad so I can definitely get texts from you, it’s just the MyEE registration code that’s not come through, although your colleague did help me top up by debit card over the phone which seems to have worked OK. 2/2

• 
  Connor (@connorlol) reported 59 minutes ago from Paddington, England

  @EE hi, I have bought a bt sport monthly pass from the add-on section of the ee app. Does that mean I can cancel at any time? Ta

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  nk kai (@kaileslie85) reported 15 minutes ago

  @EE they say been awarded best network says who? Hear at ee if you don’t get any coverage in your house and other people it fine to them wi fi calling should do the job what if u don’t have wi fi then u just don’t get signal and can’t get online no matter if you pay contract

• 
  Steveo (@SteveA39845825) reported 17 minutes ago

  @EE Have phoned no. supplied. I just want to report App is not working, despite re installing. The menu system to report an issue with the app seems to be non existent!

• 
  Alexia Da Silva (@AlexiaPRGal) reported 20 minutes ago

  3 calls to @EE & 2hrs spent trying to end my mobile contract & switch to PAYG. Rep said the switch would happen 29 March. It didn’t happen & I was charged £72.87 for April! It’s infuriating I can’t reach anyone reliable. Please HELP @EE #CustomerComplaint #customerservice #EE

• 
  Scott Speight (@scottspeig) reported 20 minutes ago

  @andrewmacdowall @EE I find @spusu good. Same EE network, but customer service via WhatsApp with a few hours delay. Payment terms much better than EE too.

• 
  steve* (@gypsydog2) reported 25 minutes ago

  Thats nothing. @EE came to my door told me that if I didnt need my home line they would beat my talk talk bill(£36)that included tv for £31 so I switched,they sent no tv box then wanted to charge me another £24 extra for basic tv box so They wanted £55 for a lesser service

• 
  Alex Smerdon (@alex_smerdon) reported 26 minutes ago

  @EE have some of the worst customer service. I’ve tried to speak to people multiple times about my broadband speed and they don’t respond or give any help.

• 
  gillian mary (@gillianwyatt601) reported 28 minutes ago from Quainton, England

  @EE IT SEEMS THAT YOU AREN'T WILLING TO HELP EITHER... I CANNOT TEXT BECAUSE THERE IS NO MONEY IN MY TOP UP SERVICE... YET YOU HAVE TAKEN MONEY FROM MY BANK ACCOUNT TO THE SUM OF £19.60... AND STILL NO MONEY IN MY MOBILE... I'VE SPENT ALMOST ALL DAY WITH TESCO MOBILE WHO WILL NOT ?!

• 
  Fiona Mullen (@FionaMullenCY) reported 31 minutes ago

  @hridoyreh @OrevaZSN Similar with @EE. Locked out. Won’t receive SMSs or calls. They took my € for top up (I thought that was the cause of no SMSs). I can’t get to the website. Password not recognised. Can’t change it because the SMS never arrives. Luckily it is not my primary number. Good bye EE.

• 
  Sarah-Kimberley (@PlayforthSarah) reported 32 minutes ago

  @EE number via DM for my broadband and tv before I finish work otherwise I’ll be having lovely call to cancel everything on the drive home!! 😡😡 and don’t worry about the “thanks for choosing us” email from when my services were changed 3 days ago, got lost in sky I’m guessing!!

• 
  Steveo (@SteveA39845825) reported 32 minutes ago

  @EE can actually get in the App this morning. But can't expand 'MANAGE BROADBAND' to check speeds etc. Is there still a problem?????