1. Home
  2. Companies
  3. EE
  4. Preston
EE

EE outages and service status in Preston, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Preston, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 10, 3:15 PM GMT+1.
  • 56% Internet (56%)
  • 22% Wi-fi (22%)
  • 13% Total Blackout (13%)
  • 9% Phone (9%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Preston, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Preston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 13: Problems at EE

EE is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Preston, England

The most recent EE outage reports came from the following cities: Hayes, Harrow, Hammersmith, Wembley, Ealing, Greenford, Kensington, Camden Town, Southall, Northolt, and Edgware.

CityProblem TypeReport Time
Hayes Internet 3 days ago
Harrow Internet 4 days ago
Hammersmith Internet 5 days ago
Harrow Internet 5 days ago
Hammersmith Wi-fi 5 days ago
Hammersmith Internet 6 days ago

Nearby cities with recent reports

Hammersmith

4 recent signals

5 days ago
Harrow

2 recent signals

4 days ago
Hayes

1 recent signals

3 days ago
Wembley

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • camisyfl
    camisyfl (@camisyfl) reported from Camden Town, England

    If anyone has bought a phone fr @EE I would open it and check. Today my son received his brand new phone, opened it, and it was a plastic model phone!!!! Phoned @EE who told him he’s lying. I’ve been a customer of @EE for over 20 years, won’t b for much longer.

  • MariamMichtawi
    Mariam Michtawi (@MariamMichtawi) reported from Brentford, England

    @EE I did twice but still the same. It seems many are facing the same problem!

  • pascalles_p
    Pascalle's Pendulum (@pascalles_p) reported from Camden Town, England

    @EE signal on my area is down!!! it’s been for over a week now! This is getting inn acceptable 😢

  • ICEMAN2372
    BRENDAN LEAHY (@ICEMAN2372) reported from Camden Town, England

    @EE Morning guys I am pretty annoyed I work in NW5 1LB and again there is a SERVICE issue at this location - this has been going on for weeks now - it gets fixed then a few days later it breaks again can you update and indicate when this issue will be solved permanently Thank U

  • jamesvertigan
    James Vertigan (@jamesvertigan) reported from Ealing, England

    @EE although I have had the Welcome texts from 150 on my iPad so I can definitely get texts from you, it’s just the MyEE registration code that’s not come through, although your colleague did help me top up by debit card over the phone which seems to have worked OK. 2/2

  • Streethats
    Deborah Brown 🇪🇺 (@Streethats) reported from Hammersmith, England

    @EE morning... can't login to my account... any issues?

  • VictorJ1987
    Vìncere. (@VictorJ1987) reported from Brentford, England

    Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

  • MAsgharButt2
    Muhammed Butt (@MAsgharButt2) reported from Brentford, England

    @EE Yes it is HA9 area. I can understand issues and problems now and then. But this is not funny any more. I can only use my data at home using the wifi.

  • AviatorDavid
    David Cheung (@AviatorDavid) reported from Ealing, England

    @EE I do not appreciate that EE passing the buck to BT when it is clearly your mask at the location is malfunctioning when both EE and BT customers are facing the same issue.

  • IrmaGrace26
    Irma Grace (@IrmaGrace26) reported from Camden Town, England

    My new iphone 13 pro max touch screen is not working properly. I had to wait 28 days for this phone as well @EE

  • vodaka_orange
    shezza_bezza (@vodaka_orange) reported from Paddington, England

    @EE & @BBCiPlayer both your service is seriously bad lately. Please sort it. I’m a paying customer.

  • adamvdb
    Adam Van den Bussche (@adamvdb) reported from Paddington, England

    @EE no ee wifi on central line, neither friday or today. Service is there - but won’t connect

  • robertdelamere
    Robert Delamere (@robertdelamere) reported from Camden Town, England

    Hi @EE, I was on Orange since I started using mobile phones and switched to you almost as soon as you took them over. But I will switch service provider immediately if I hear of one EE advert placed on that channel. #DontFundGBNews

  • carboncoach
    Dave Hampton 🌍🌳 (@carboncoach) reported from Kensington, England

    Dear @EE It’s only a few months since I switched to you, but seems I’m gobbling data faster than ever when I was with @O2 Is your metric working? Maybe you’ll say your network is faster? if so I’ll gladly switch back: to my lower data allowance with O2: that I never used up!

  • anit3
    Anit (@anit3) reported from Brentford, England

    @EE Hi @EE, the problem is still persistent. Started again at 4:30pm. Thanks.

  • johndurant63
    john durant (@johndurant63) reported from Brentford, England

    @EE need help with phone not delivered

  • connorlol
    Connor (@connorlol) reported from Paddington, England

    @EE hi, I have bought a bt sport monthly pass from the add-on section of the ee app. Does that mean I can cancel at any time? Ta

  • Mohamed87268245
    Mohamed Mahdi (@Mohamed87268245) reported from Brentford, England

    @EE I switched to EE sim only. EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my consent, without my permission. EE caused me a lot of trouble

  • doberguy53
    Matthew 🇬🇧 (@doberguy53) reported from Paddington, England

    @ee EE 5G is useless. I wish I could turn it off and use their 4G network. It's slow and intermittent anywhere in the country.

  • TheoEshun
    saintbone7🦅🤍❤️ 🇬🇧 🇬🇭 (@TheoEshun) reported from Camden Town, England

    @EE I’m having the worst customer service with you lot ever. All I get is Covid this due to Covid that. It’s absolutely disgusting the way I’m been treated😡 I can’t even get anyone to talk to. 1 hour 15mins still holding and then get cut off

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Williams91898
    BamBamMK2 (@Williams91898) reported

    @EE what exactly has happened for me to completely lose all signal. Even my partner doesn’t have any signal

  • RawlinJulia
    Jules Rollo (@RawlinJulia) reported

    @dbcxptures @EE I hardly really never have a reception, I mainly rely on wifi. Was on M25 at weekend not reception there either, neither near Norfolk

  • Oj_jman
    BROTHERLYY (@Oj_jman) reported

    @EE There’s no point calling the number……All your staff do is say they’ll pass you to the right department and they hang up. Same story over and over again

  • GothGuyGamer
    Gothguy (@GothGuyGamer) reported

    @botbusta999 @virginmedia @EE when you join EE for their "internet", you'll be complaining you're being scammed, fact is aside from Virgin, noone can come close to the speeds they provide. Dont get me wrong, im not praising Virgin, their customer service is AIDS

  • gde_dale
    Dale (@gde_dale) reported

    @EE Because the hotspot appears to be from someone's home router, and I'm not sure they are aware someone else could be using their phone line to get access to ee public network services

  • MelJD46
    Mel D (@MelJD46) reported

    Dear @EE you are presuming again... I have no passport, so I wont require roaming and if I did my O2 sim would let me roam . The UK is amazing, when I have explored it all... well I never will . I dont mind relevant marketing ....

  • gems_endgame
    Gem🧣 (@gems_endgame) reported

    @EE How would I go about raising a complaint? I’ve spoken to Virgin Media who have said this happens a lot with EE putting through broadband or checking when no permission is given or basing an upgrade deal on it. Store didn’t want to know.

  • DWGraham_67
    David Graham (@DWGraham_67) reported

    @EE I contacted you last week about a GDPR breach and this has still not been rectified. I’m still receiving multiple emails intended for another customer as my email address has incorrectly been registered to his new EE account and Netflix package. Sort this please!

  • jambags
    Jambags (@jambags) reported

    @EE I can’t get anywhere, I go to order help, put tracking number in and it says “it’s been delivered, click here for refund and return”, I DID NOT receive the item, there’s no option in the help section for this!

  • Notretsam
    Shaun Masterton (@Notretsam) reported

    @Ofcom Not surprised to see @EE having the most complaints. Their customer service is utterly atrocious. BT used to be brilliant; then EE appeared, and it's been horrendous ever since.