EE outages and service status in Preston, England

Problems in the last 24 hours in Preston, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Preston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Preston, England

The most recent EE outage reports came from the following cities: Hammersmith, Southall, Harrow, Northolt, Wembley, Edgware, Kensington, Camden Town, Ealing, and Stanmore.

City	Problem Type	Report Time
Hammersmith	Internet	2 days ago
Hammersmith	Wi-fi	2 days ago
Hammersmith	Wi-fi	2 days ago
Hammersmith	Wi-fi	2 days ago
Hammersmith	Phone	5 days ago
Southall	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

• 
  Jay S. (@J5752x) reported 18 seconds ago from Paddington, England

  Went to @O2 #TCR to swap my monthly contract onto a prepaid card. I was told it has to be done over the phone and they can’t issue a new SIM in store. Went to @EE and asked if I could transfer my number to them. The seem enthusiastic

• 
  Ari Gork (@arigork) reported 5 minutes ago from Camden Town, England

  @EE Please help out. I know I’ve asked this before but we not in the 90’s anymore. On my iPhone I’m unable to merge calls, eg I call someone, put them on hold and call another then merge. When is this basic feature that all phones have going to be enabled on ur network?

• 
  Mazi Pita®️ 🇳🇬🇬🇧 (@Mazipita) reported 6 minutes ago from Borehamwood, England

  @EE I have tried these but still not working. Still says SIM not provisioned for voice call

• 
  Marysia Trembecka (@MarysiaT) reported 12 minutes ago from Camden Town, England

  @EE I want to cancel my contract. But 150 calls massive queue and then live chat nothing.

• 
  Lydia Pluckrose (@EatOutLots) reported 14 minutes ago from Camden, England

  Hi @EE My 5G hasn’t been working since Thursday meaning no signal or data…. Not great when trying to navigate with no wifi. How can I reset/ update?

• 
  James Goodliffe (@jgoodliffe_) reported 15 minutes ago from Paddington, England

  .@EE I’ve lost all Data connectivity- my eSIM shows as No Service! What on earth has gone on??

• 
  Anit (@anit3) reported 20 minutes ago from Brentford, England

  @EE Yes, I am. However, due to a very poor service and support for Broadband since switching to @EE, I would like to cancel out of this contract, without early termination charges, as I did not originally intend to breach the contract. It’s the poor service forcing me out.

• 
  Chloe Driver (@Chloe_Driver) reported 26 minutes ago from Borehamwood, England

  @EE Absolutely Disgusted! Been without internet for 2 weeks! Was told someone would come today 8 -1& no one attended. I have had my mobile contract with you since 2008 so definitely will be leaving in November! Terrible customer service! #eebroadband #terriblecustomerservice #ee

• 
  Hewete Haileselassie (@Hewete) reported 26 minutes ago from Paddington, England

  @EE I've just been cut off from my second customer service call of the day (after 21 and 14 mins respectively) I'm requesting an e-sim. New dual sim phone arrived today but apparently I need an e-sim. Please help as even with data calling I don't get good coverage at home.Thanks

• 
  𝙶𝚞𝚗𝚍𝚒𝚜𝚊𝚕𝚟𝚞𝚜 (@gundisalvus19) reported 27 minutes ago from Harrow Weald, England

  I got tired of not getting a good answer to my problem, so goodbye @ThreeUK! 👋🏼👋🏼 Hello @EE! 🤙🏼

• 
  MΔTT WY∆TT (@MattWyattUK) reported 29 minutes ago from Ealing, England

  Hi @EE - just wanted to let you know about their truly awful experience I have had with DPD. I will be receiving my phone a week after it was due to arrive. Their customer service team have lied to me on 3 consecutive days about its delivery.

• 
  sandra oneill (@sandraspeccy) reported 36 minutes ago from Hammersmith, England

  @mouthwaite @EE I had the same problem a few years ago!!! Have now changed to @ThreeUK and the service is brilliant. Service should be foremost always

• 
  Paul Modley (@pmodley) reported 37 minutes ago from Ealing, England

  @JamesUpsher @VodafoneUK @EE Thanks for this, will need to switch as a result of this awful decision

• 
  Dave Hampton 🌍🌳 (@carboncoach) reported 45 minutes ago from Kensington, England

  Dear @EE It’s only a few months since I switched to you, but seems I’m gobbling data faster than ever when I was with @O2 Is your metric working? Maybe you’ll say your network is faster? if so I’ll gladly switch back: to my lower data allowance with O2: that I never used up!

• 
  Marysia Trembecka (@MarysiaT) reported 46 minutes ago from Camden Town, England

  @EE Just cancel completely. I was on hold for ages before on the 150. Then that cut off. So then went to live chat

• 
  camisyfl (@camisyfl) reported 47 minutes ago from Camden Town, England

  If anyone has bought a phone fr @EE I would open it and check. Today my son received his brand new phone, opened it, and it was a plastic model phone!!!! Phoned @EE who told him he’s lying. I’ve been a customer of @EE for over 20 years, won’t b for much longer.

• 
  Bruno Belcastro (@argen) reported 49 minutes ago from Camden Town, England

  @nikolajht @EE Hey, did you manage to fix it?

• 
  James Vertigan (@jamesvertigan) reported 49 minutes ago from Ealing, England

  @EE although I have had the Welcome texts from 150 on my iPad so I can definitely get texts from you, it’s just the MyEE registration code that’s not come through, although your colleague did help me top up by debit card over the phone which seems to have worked OK. 2/2

• 
  Mohamed Mahdi (@Mohamed87268245) reported 52 minutes ago from Brentford, England

  @EE I switched to EE sim only. EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my consent, without my permission. EE caused me a lot of trouble

• 
  Ari Gork (@arigork) reported 57 minutes ago from Camden Town, England

  @VodafoneUK Morning team. Weird one. On an iPhone Xs and Samsung S10e both Vodafone contracts-Speedtest shows under 2MB download-both phones show 4G with 2-3 bars. My other Xs on @EE with similar signal bars has over 100MB download. Something up with your 4G?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cameron (@MasterlyAmateur) reported 8 minutes ago

  @EE no connection in my area for several months. Problem acknowledged but my complaints keep getting closed. No sign of a refund - I am owed months of refunds. No contact from any customer care reps. Absolutely appalling behaviour.

• 
  Ellie (@EllieMBond) reported 12 minutes ago

  @TomTugendhat @O2 @EE They are probably using the same masts. It is a lack of masts that is the problem. No one wants them in their backyard but everyone wants good coverage.

• 
  Dr Hanko Honkasson (@drhanko2) reported 21 minutes ago

  @TomTugendhat @O2 @EE Tom Tugendhat suggesting that somehow the Government is responsible for very poor coverage by privately run mobile networks in Dulwich, and that taxpayer should be funding improvements for companies like EE (2025 profits £1.2 billion) as infrastructure rather than cycle lanes.

• 
  Ross E J Colbert (@slbhatter) reported 22 minutes ago

  @EE having problem with data roaming whilst abroad. Was working just cut out?

• 
  Jaws2 (@asanga747) reported 24 minutes ago

  @EE @TomTugendhat Try getting a phone signal at all in and around China Town in London

• 
  Paul The Runner (@paulierunner) reported 24 minutes ago

  @EE your signal has been utterly useless of late, even on major A roads. You are a business-prevention exercise. Please sort it out.

• 
  ᴅᴏᴍɪɴɪᴄ (@domdhp) reported 25 minutes ago

  What the hell is going on with @EE service today? My signal is constantly cutting out and reconnecting, talking like every 30 seconds.

• 
  Duncan (@Dunkcanio) reported 27 minutes ago

  @janettocornetto @EE I’m glad it’s not just me, but contacting ee is impossible abroad when they have cut off service and only on WiFi.

• 
  Richard Bentall #FBPE @richardbentall.bsky.social (@RichardBentall) reported 27 minutes ago

  @EE I seriously want to make a complaint about your complaints team but life is too short.

• 
  ikraam (@ikraamdaanis) reported 29 minutes ago

  @Karlski420 @EE It's like their engineers don't test their website... layout shifts, terrible loading states, menu instantly showing without a delay, long loading times, bad animations and the list goes on