EE outages and service status in Preston, England

Problems in the last 24 hours in Preston, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Preston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Preston, England

The most recent EE outage reports came from the following cities: Hammersmith, Southall, Kensington, Wembley, Ruislip, Ealing, Harrow, Stanmore, Northolt, Hayes, Greenford, and Camden Town.

City	Problem Type	Report Time
Hammersmith	Internet	14 hours ago
Hammersmith	Internet	19 hours ago
Southall	Internet	4 days ago
Kensington	Phone	5 days ago
Wembley	Internet	6 days ago
Wembley	Phone	6 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

• 
  Neil Lux (@deluxie) reported 22 seconds ago from Harrow Weald, England

  @EE why is there no service in Stanmore, HA7 struggling to make any call... this is not the first time

• 
  Geo (@geometric) reported 2 minutes ago from Kensington, England

  @lilsusie @henry_cuddles @EE @ThreeUK It’s not a bad network! Just doesn’t do what I want

• 
  camisyfl (@camisyfl) reported 4 minutes ago from Camden Town, England

  @EE Won’t b happening . Service is awful. Beat to change operator. Thank u

• 
  James Vertigan (@jamesvertigan) reported 4 minutes ago from Ealing, England

  @EE although I have had the Welcome texts from 150 on my iPad so I can definitely get texts from you, it’s just the MyEE registration code that’s not come through, although your colleague did help me top up by debit card over the phone which seems to have worked OK. 2/2

• 
  Kieran (@kearneykd) reported 6 minutes ago from Brentford, England

  The irony of @EE sponsoring Wembley Stadium when their network becomes unusable whenever there's an event on @EEComplaints @EEnetworkprobs

• 
  Ari Gork (@arigork) reported 6 minutes ago from Camden Town, England

  @EE Please help out. I know I’ve asked this before but we not in the 90’s anymore. On my iPhone I’m unable to merge calls, eg I call someone, put them on hold and call another then merge. When is this basic feature that all phones have going to be enabled on ur network?

• 
  Eugenio Sánchez (@eugenio_sp) reported 10 minutes ago from Paddington, England

  @EE Hi. My broadband home service suddenly stopped working. I have been waiting for over 20 minutes on the phone line. I have a deadline soon, I really need my service restored. It is very frustrating to have such an unreliable service.

• 
  Marysia Trembecka (@MarysiaT) reported 16 minutes ago from Camden Town, England

  @EE Just cancel completely. I was on hold for ages before on the 150. Then that cut off. So then went to live chat

• 
  Anit (@anit3) reported 17 minutes ago from Brentford, England

  @EE Yes, I am. However, due to a very poor service and support for Broadband since switching to @EE, I would like to cancel out of this contract, without early termination charges, as I did not originally intend to breach the contract. It’s the poor service forcing me out.

• 
  James Vertigan (@jamesvertigan) reported 20 minutes ago from Ealing, England

  @EE Hi just an update, I spoke with one of your Newcastle based colleagues around 11am this morning and she said she would send me a code in an email so I could access the MyEE service in order to top up data on my iPad, I’ve still not received this code either via text or email 1/2

• 
  Charli R (@RojasLahoz) reported 26 minutes ago from Brentford, England

  @EE Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.

• 
  Adam Van den Bussche (@adamvdb) reported 26 minutes ago from Paddington, England

  @EE no ee wifi on central line, neither friday or today. Service is there - but won’t connect

• 
  MΔTT WY∆TT (@MattWyattUK) reported 27 minutes ago from Ealing, England

  Hi @EE - just wanted to let you know about their truly awful experience I have had with DPD. I will be receiving my phone a week after it was due to arrive. Their customer service team have lied to me on 3 consecutive days about its delivery.

• 
  Mohamed Mahdi (@Mohamed87268245) reported 28 minutes ago from Brentford, England

  @EE I switched from 3 to EE sim only. EE made a complete mess of the deal. EE changed my mobile phone number without my knowledge, without my consent, without my permission. They caused me a lot of trouble. I called them and was told they need 3 days to fix the blunder; pathetic

• 
  topcat500 (@theresacoote) reported 30 minutes ago from Brentford, England

  @EE is there a problem with your network in the ha9 area everyone in the household are having signal trouble we’ve all only got 1 bar sometimes pushing to 2 bars

• 
  Kurt Kiefer (@k1rtk) reported 30 minutes ago from Ealing, England

  @ThreeUK @ThreeUKSupport supposed to have ported my number from @EE yesterday, didn’t happen. Promised it would today and thus far hasn’t! V poor!!

• 
  PM 🇺🇦 (@prasulm) reported 32 minutes ago from Brentford, England

  @VodafoneUK terrible reception. Down for two days Thankfully I could patch of the powerful @EE network.

• 
  James Goodliffe (@jgoodliffe_) reported 40 minutes ago from Paddington, England

  .@EE I’ve lost all Data connectivity- my eSIM shows as No Service! What on earth has gone on??

• 
  Rossy Smith (@Rossy_smith) reported 51 minutes ago from Paddington, England

  @VodafoneUK contract up today with 3 phones. Spoke to 3 customer services advisors last week all were meant to call me back. None did, looks like I’ll be joining @EE or Sky. 17 years of custom lost.

• 
  Christian Rasmussen (@apoltix) reported 58 minutes ago from Camden Town, England

  @virginmedia Known issue reported. Estimated fix: 24+ hours after issue began 🙄… Wouldn’t be as bad if everyone weren’t tethering on their phones as a result of the outage. Seeing only 2 Mbps @EE when on 4G 🤨

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Clive Wilmot (@CliveWilmot1) reported 6 minutes ago

  What on earth are @EE doing…clearly a significant problem with European connections and yet they have not advised anything to customers, business users or otherwise. In France unable to call the U.K…an hour and waiting on the online chat or non-chat in this case…hopeless

• 
  Kev (@KevlarBrock) reported 7 minutes ago

  @MarkDavisonUK @EE @Plusnet ONT (always green, never a red LOS light) even during outages hub shows aqua. Earlier had DNS issues before connection dropped. Gathering data for exec office call Wednesday. Interesting re: router…

• 
  fatish (@fordtastic101) reported 7 minutes ago

  @EE You sent me the general number that takes ages before I get to speak to someone.....to discuss a complaint about how bad the service is at EE? You really are trying hard. Great effort.

• 
  @neil_huntingdon #LoveNHS #FBPE #BWithTheT (@neil_huntingdon) reported 9 minutes ago

  @bt_uk @s_starrr6 @EE My BT broadband has been broken for a week. BT say they don't even know if they CAN fix it, let alone when. Many broken promises to keep me informed. Utterly useless. Please fix it, or release me from my contract.

• 
  Mr Gray (@Monetization26) reported 14 minutes ago

  So today has been a new low for @EE a staff member has refused to connect me to there cancellation team and then telling me I don’t have the right to cancel. As a consumer we all have the right to cancel if we are not getting the service that we pay for!!. @Ofcom

• 
  Steve Yates (@steveyateshome) reported 15 minutes ago

  @EE Of course I’ve already done that I’ve spent 6 hours on chats this morning. I’ve been through the base level AI you have and constantly get to, I want technical support and it states you. Can’t message them you have to ring them. I CAN’T RING THAT MY ISSUE!

• 
  Martin Elliker (@MartinElliker) reported 18 minutes ago

  @EE Thought you might like an update- the engineer attended and ran his tests - I was told the test indicated I was getting 350 mb download speed - I said that’s not what I’m signed up to I’m signed up to minimum1.3GB - so not even close - The engineer said I have to contact EE they can sort it from their end - I just felt like laughing at him - so I contacted EE and tests were run I even managed to run a speed test myself - and guess what we got an increased speed of 930 mb/s still way short of what I’m supposed to get - and it was agreed that the fault still existed - fast forward to 17:40 this evening and so get a text saying everything should now be ok - great I thought so I turned off the router and restarted it as I was told to do in the text - and wait for it - what a pile of 💩 it’s not fixed in fact I’m now only getting 850 mb/s - so the fault hast been corrected and I’m once again having to pay for a premium service which is worse than the BT service so was advised to change away from - Once again lie after lie after lie - I want this sorting - I want someone more senior to contact me and explain this whole thing through - and tell me the truth - why am I paying for something I’m not getting !!!!

• 
  PH (@PHEFC83) reported 20 minutes ago

  @EE And what about texting back a number that isn’t in service!

• 
  Hala_Lou (@Hala_Lou) reported 23 minutes ago

  @EE 7 EE customers currently on holiday in France and not able to make/answer calls. Is there a network issue?!

• 
  Elena J (@Posi61) reported 31 minutes ago

  @EE It doesn’t! Why is it so difficult for me to speak to a human being? If I DM you my phone number, could somebody call me? If not, then I’ll just cancel. I’ve had enough if this is how you treat a customer of over 20 years then it’s not worth me staying with you.