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EE Outage Report in Preston, Greater London, England

Why is my EE service not working?

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Preston, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Preston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 6: Problems at EE

EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Preston, England

The most recent EE outage reports came from the following cities: London, Wembley, Hammersmith, City of Westminster, Southwark, Tower Hamlets, Wandsworth, Barnet, Enfield Town, Greenford, City of London, Thornton Heath, Stanmore, Hounslow, and Camden Town.

CityProblem TypeReport Time
London E-mail 25 minutes ago
Wembley Internet 36 minutes ago
Wembley Wi-fi 36 minutes ago
Wembley Wi-fi 36 minutes ago
Wembley Internet 2 hours ago
London Internet 3 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • DKaretsos
    dominnique karetsos (@DKaretsos) reported from Richmond, England

    @EE your network has been down for 4 days now in Twickenham ! Not good enough and yet you want me to pay full price for no service / network

  • jr_svb
    John Robinson (@jr_svb) reported from Islington, England

    Funny how poor my 4G has become with @EE lately, now that we are close to #5G roll out.

  • davidmoritz
    David Moritz (@davidmoritz) reported from Camberwell, England

    Well your customer service is like your service @ThreeUK. I’m off to @ee

  • wesdbag
    Wes Baggaley (@wesdbag) reported from Richmond, England

    I have had the worst customer service I’ve ever experienced from @EE . Disgusting treatment of long standing customers. Can not wait to end this overpriced contract. NOT RECOMMENDED

  • TheMist1701
    Ian Davies (@TheMist1701) reported from Spelthorne District, England

    @EE hello, is there a problem with your payment system as tried to upgrade and keeps going to an error page when paying.

  • kerem6okce
    KG (@kerem6okce) reported from Hackney, England

    He deleted the tweet I couldn’t even see it. @EE needs to terminate ungrateful customers like this man.

  • wesdbag
    Wes Baggaley (@wesdbag) reported from Richmond, England

    @EE DISGUSTING CUSTOMER SERVICE. EE DOES NOT DESERVE LOYAL CUSTOMERS. DO NOT USE. AFTER 15 YEARS CANNOT WAIT TO END THIS OVER PRICED CONTRACT. BEWARE OF HIDDEN EXTRAS. IF ANYTHING BREAKS DO NOT EXPECT A REPAIR OR REPLACEMENT. ARROGANT STAFF ON THE TELEPHONE AND IN STORES

  • AmbroseBarnaby
    🎄 Barnaby and Chris 🎄 (@AmbroseBarnaby) reported from Richmond, England

    @EE I haven’t been able to access much internet for two days in Twickenham on my mobile device. are there any issues. Thanks Barnaby

  • Charis_Ath
    C. Athanasopoulos (@Charis_Ath) reported from Watford, England

    @ee worst customer service ever! Your corporate call centre team - especially Shawn and Rachel - need serious training on customer service skills!! @marcallera @kinjanes

  • Mr_Unique_Voice
    Mr Nana Marfo👨🏿‍💻🧔🏿🧔🏿 (@Mr_Unique_Voice) reported from London, England

    @EE I never got a reply to my message about sponsorship

  • gareth78t
    Gareth Thompson (@gareth78t) reported from Hillingdon, England

    @NovemberHoney1 @Apple @SamsungMobile @EE @SkyUK @VodafoneGroup I try not to be in fairness depends how much time I’ve got on my hands lol and I have more than one phone so work phone tends to get used during the day mostly but if I’m somewhere with low signal battery dies well quick.

  • StuLaws_
    Stu (@StuLaws_) reported from Hillingdon, England

    @EE That’s a shame, I had Virgin and Sky at the same time before though so I thought I’d check. I think it’s just a rolling contract although it’s the worst, so maybe I’ll cancel soon.

  • stevejnorris
    Steve Norris (@stevejnorris) reported from Lambeth, England

    @EE @VodafoneUK Please install some more spectrum at Waterloo - user experience on both networks is very poor at peak times. Thanks.

  • DaveArnold91
    Dave Arnold 🏳️‍🌈 (@DaveArnold91) reported from Lambeth, England

    @dnlchrlsklly @EE Yeah EE I get no data signal in my street, nor in Streatham Hill, Balham, even London Bridge

  • wesdbag
    Wes Baggaley (@wesdbag) reported from Richmond, England

    @EE DISGUSTING CUSTOMER SERVICE. EE DOES NOT DESERVE LOYAL CUSTOMERS. DO NOT USE. AFTER 15 YEARS CANNOT WAIT TO END THIS OVER PRICED CONTRACT. BEWARE OF HIDDEN EXTRAS. IF ANYTHING BREAKS DO NOT EXPECT A REPAIR OR REPLACEMENT. ARROGANT STAFF ON THE TELEPHONE AND IN STORES

  • VixSeaman
    Victoria Seaman (@VixSeaman) reported from Hounslow, England

    Dear @SkyHelpTeam I called on Saturday to advise I'm moving house on the 23rd. I got home yesterday to find my broadband prematurely disconnected by you! And as I made the mistake of my phone network being @EE I have no data either! Egregious mistake by you guys

  • DaveArnold91
    Dave Arnold 🏳️‍🌈 (@DaveArnold91) reported from Lambeth, England

    @dnlchrlsklly @EE Average in central. Poor service in Fitzrovia/Marylebone tbh.

  • RicciQueens
    Lord Panache (@RicciQueens) reported from Wandsworth, England

    @EE I’ve had no service since yesterday unless I’m in WiFi using WIFI call, I can’t make calls.

  • davidoxley1982
    David Oxley (@davidoxley1982) reported from Islington, England

    @EE are getting so bad with loyal customers..

  • dazzgedd73
    dazz ii am (@dazzgedd73) reported from London Colney, England

    Still no signal in SM6 @EE day 3

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • SockBot
    Sock Bot (@SockBot) reported

    @EE Intermittent broadband network dropping in East Bristol.

  • DavidWebb1975
    David Webb (@DavidWebb1975) reported

    @SteveHyndside @btsport @EE Ps they're lying. I've waited over a month now and made 3 phonecalls chasing it. Still no service.

  • kucfti
    Kucfti (@kucfti) reported

    @ThreeUKSupport Absolute rubbish. It's been like this for 3 days now. Your signal is obviously not strong enough for the area I live. There's obviously way too much traffic on your equipment. Trying @ee this afternoon.

  • delythw73
    del (@delythw73) reported

    @EE No my broadband is not with yourselves. I have been trying to use my mobile data with you & its slow & not loading things

  • DegbenroH
    Gbenro (@DegbenroH) reported

    @EE Good day, I am unable to download your app from play store, It keeps saying NOT COMPATIBLE. I couldn't also complete your online registration into MY EE account. Kindly help look into this.

  • greensyncro
    Andi (@greensyncro) reported

    @EE I keep asking for help and keep being ignored

  • jrowe10204
    Jason Rowe (@jrowe10204) reported

    @EE how network and signal nit working and go to upgrade phone the cost so much been with for 20 year now no Loyalty Discount cheap to go to some else

  • CryptoLawerg
    Crypto by Lawerg (Bitcoin and Altcoin designs) (@CryptoLawerg) reported

    @EE My EE home broadband went down 5 mins ago.

  • Stuart_stribs
    Stuart from Manchester (@Stuart_stribs) reported

    @ShropshireStar Whilst @EE may have provided 5G in the town the service outside is very poor frequently no signal for days on end and many areas that still only have 3G and no 4G for voice calls

  • cmc94x
    Carly 💫 (@cmc94x) reported

    @EE Have tried to view my upgrade options via your website for MONTHS now and always get to the 'sorry! We couldn't find that page'. Checking tweets from others shows this issue goes back at least a year. Can't your web team look into this rather than asking us to call instead?