EE Outage Report in Preston, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Preston, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 25: Problems at EE
EE is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Preston, Greater London, England
The most recent EE outage reports came from the following cities: Camden Town, Wandsworth, London, Hackney, Shepperton, Paddington, City of London, Enfield Town, Harringay, Wembley, Southall, Southwark, Hounslow, Waltham Forest and Brentford.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Preston, England
Latest outage, problems and issue reports in Preston and nearby locations:
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Bigz
(@MrBigz81) reported
from
Walthamstow, England
So @DPDgroup_news have made it basically impossible to make a complaint with poor customer service in the UK @EE you guys should not use them this has been terrible #DPDIsTrash
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James Meredith
(@Jamesmeredith) reported
from
London Colney, England
@EE #5G In central London and usual dropped calls again from EE 5G. Had four dropped calls and internet poor. Useless!
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‼️🫀🇬🇧Gin.Gin🇿🇦🚩
(@Gin_Shamasi) reported
from
London, England
@EE why do i have to call every single month about my signal issues but yet i pay full amount every month on time. Yet your UK No1 leading cellular network providers!! This if frustrating me now 😡😤🤬 I’m at home or work I’m facing connection ISSUES.
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Rubén Taluja
(@Robinhio84) reported
from
Camberwell, England
Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards due to a family emergency. How do we go about canceling the contract?
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James Meredith
(@Jamesmeredith) reported
from
Camberwell, England
@ee #5G #mobile. EE 5G is so bad don’t even waste your money on it. Much worse than 4G. Useless and unusable when you make calls, internet in and around Central London. Totally ****!!
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Simon Platman
(@simonplatman) reported
from
Hackney, England
@EE So.... @EE say they’re working on the prob. (Pretty much what they told me 10 yrs ago) I told them that it was BS. Not heard a peep from them — over 24hrs later! Appalling phone service matched w/ appalling customer service. Well, I suppose they’re consistent... @ThanetCouncil
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Ayo
(@ChocOnTour) reported
from
Hackney, England
Another day, another day disconnecting from @EE WiFi. Wish it would have cut out when my nephew was making a purchase kmt
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Rubén Taluja
(@Robinhio84) reported
from
Camberwell, England
Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards. How do we go about canceling the contract?
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Ayo
(@ChocOnTour) reported
from
Hackney, England
@EE ‘We will send an engineer to come round and fix your internet’. Engineer comes round and says there’s no problem, another engineer comes and checks outside, says it fine. So why do I have no broadband? Don’t ever get EE broadband. Pathetic
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Denise Salinger
(@denise_salinger) reported
from
Barnet, England
@EE I have always had good service over the years but over the past year I’m lucky if I get 2 bars network. Kindly explain
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Ayo
(@ChocOnTour) reported
from
Hackney, England
Can’t wait till this contract is over and I can change. How can a service be so unreliable? Do not use @EE in any capacity
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Matias Cervi
(@Tute) reported
from
Lambeth, England
Hi @EE ! I'm trying to woek but still getting microcuts for the last 48 hs. Can you help me?
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Gareth
(@GPCamies) reported
from
Watford, England
@mouthwaite @EE Unfortunately EE are not the only mobile network that fall short of their customer service. Vodafone are just as bad, and frankly we shouldn't stand for it. They can sign people up for their network quick enough but when it comes to customer care. Well who cares it seems!.
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Ronin Shaw
(@RezxoShaw) reported
from
Kingston upon Thames, England
@EE I am an EE customer. I am receiving cold calls from uk mobile number daily. A voice speaks in Chinese language. I want this number traced and block all calls from such companies. I block the number but they call from new number. Number today was 07744 310431.
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sandra oneill
(@sandraspeccy) reported
from
Hammersmith, England
@mouthwaite @EE I had the same problem a few years ago!!! Have now changed to @ThreeUK and the service is brilliant. Service should be foremost always
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Ayo
(@ChocOnTour) reported
from
Hackney, England
Could not stress this, if you have a choice, do not choose @EE as your internet service provider
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James Meredith
(@Jamesmeredith) reported
from
Camberwell, England
@EE 5G EE is a rip off. No one helps if things aren’t “running as expected” total waste of money. Been contacting customer service for 4 months and they never call back or even sort out any issues. EE is hardly 5G No1 it’s a poor unrealible service.
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Charli R
(@RojasLahoz) reported
from
Brentford, England
@EE Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.
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Olga
(@olgabudimir) reported
from
Wandsworth, England
Can’t watch the sound is awful as is the canned laughter. Is @EE supplying the broadband? Not a great advert for a telecoms company. 😱#BAFTAs
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Baby J
(@DisneyDreamer30) reported
from
Tottenham, England
@EE Is there a problem with the service? My phone is absolutely fine but my husbands has no internet, no way to make calls or texts. Both on the same account.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Mello 🖤
(@ohitsmello) reported
@EE 2/2 billing passed me through to technical who couldn't figure out why I'd been palmed off on them. He was lovely but could only help so far. The advice is now that I have to chase the repair company - That @EE partnered with. They should be dealing with this, not the customer.
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Rhys
(@RhysHellyer1) reported
@EE please help!!
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Paul Brown
(@TheFullFat) reported
@EE daughter in law just upgraded phone in Manchester store was advised 20% discount for blue light card was available, tried the code and is only for new customer. 30 mind on phone to Cs no help and store just said bring it back! Another round trip and terrible customer service
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jordan livesey
(@CurnalCoconut) reported
@EE my galaxy s10+ is my only phone, given my experience with a stock version of android I prefer to use stock android since it seems to change its UI often when updating, not to mention google phones often get a lot of support years
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CB24 #FBPA #FBNHS #FBPPR #GTTO #JohnsonOut 🇺🇦💙
(@Cb24R) reported
It took TWO DAYS of calling before your customer care answered in less than 1/2 an hour! This is utterly maddening @EE Sort this out!
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Charlotte
(@_CharlotteLou) reported
@EE Not a word. The lady I spoke to agreed to take £30 off initially which I am grateful for, however it clearly states free on the EE app so I feel that's not food enough. She also said it's very misleading so clearly agrees with my whole complaint.
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Gavin
(@GavinStalgis) reported
@EE NEED HELP ASAP!!!! Been messaging since yesterday and had no reply whatsoever.
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ginsoakedbloke
(@ginsoakedbloke1) reported
@davidmbell @1pMobile @EE Online.. They actually use the EE network I've found them really good, but I'm a low user.
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COYS 🐔 ™️
(@_MarkEgan) reported
@EE must be the worst network in Ceredigion every week I get a message saying network will be down and the signal is out for two days #useless
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Glastopia
(@Glastopia) reported
@Gingefizz @EE @glastonbury Stupid iPhone…