EE outages and service status in Preston, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- EE generated 2 outage signals in the last 24 hours around Preston, including 2 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Aug 18, 12:03 PM GMT+1.
- Internet (60%)
- Total Blackout (15%)
- Wi-fi (15%)
- Phone (10%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Preston, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Preston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 18: Problems at EE
EE is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Preston, England
The most recent EE outage reports came from the following cities: Ealing, Hammersmith, Wembley, Harrow, Southall, Stanmore, Northolt, Hayes, Greenford, Kensington, and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
 Ealing
|
Phone | 4 hours ago |
|
Hammersmith
|
Internet | 8 hours ago |
|
Wembley
|
Wi-fi | 1 day ago |
|
Harrow
|
Internet | 5 days ago |
|
Southall
|
Internet | 7 days ago |
|
Hammersmith
|
Total Blackout | 9 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Preston, England
Latest outage, problems and issue reports in Preston and nearby locations:
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Ari Gork (@arigork) reported from Camden Town, England@VodafoneUK Morning team. Weird one. On an iPhone Xs and Samsung S10e both Vodafone contracts-Speedtest shows under 2MB download-both phones show 4G with 2-3 bars. My other Xs on @EE with similar signal bars has over 100MB download. Something up with your 4G?
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MΔTT WY∆TT (@MattWyattUK) reported from Ealing, EnglandHi @EE - just wanted to let you know about their truly awful experience I have had with DPD. I will be receiving my phone a week after it was due to arrive. Their customer service team have lied to me on 3 consecutive days about its delivery.
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Ari Gork (@arigork) reported from Camden Town, England@EE Morning team. Moved residence and my indoor signal is 1 bar and out doors 2. Usage is virtually impossible most of the time. Wifi calling helps but how can I find out if there’s any plans for a increase in area coverage?
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Ari Gork (@arigork) reported from Camden Town, EnglandHi @EE following up with a known outage issue in the NW3 area. Apparently your engineers know about this and have been working on it for a few weeks now. Voice calls and data services affected. Looking forward to your response. Tnx
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Francis (@francisuk1989) reported from Mill Hill East, England@cabinetofficeuk Didnt get a emergency alert on my samsung galaxy z flip 4 however i did on my google pixel 7 pro both with @EE network.
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Pascalle's Pendulum (@pascalles_p) reported from Camden Town, England@EE signal on my area is down!!! it’s been for over a week now! This is getting inn acceptable 😢
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Eugenio Sánchez (@eugenio_sp) reported from Paddington, England@EE Yes. Seems like a general problem in my area. Hope it can be fixed soon. Thanks
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Charli R (@RojasLahoz) reported from Brentford, England@EE Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.
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Rossy Smith (@Rossy_smith) reported from Paddington, England@VodafoneUK contract up today with 3 phones. Spoke to 3 customer services advisors last week all were meant to call me back. None did, looks like I’ll be joining @EE or Sky. 17 years of custom lost.
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Paul Modley (@pmodley) reported from Ealing, England@JamesUpsher @VodafoneUK @EE Thanks for this, will need to switch as a result of this awful decision
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James Vertigan (@jamesvertigan) reported from Ealing, England@EE although I have had the Welcome texts from 150 on my iPad so I can definitely get texts from you, it’s just the MyEE registration code that’s not come through, although your colleague did help me top up by debit card over the phone which seems to have worked OK. 2/2
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Christian Rasmussen (@apoltix) reported from Camden Town, England@virginmedia Known issue reported. Estimated fix: 24+ hours after issue began 🙄… Wouldn’t be as bad if everyone weren’t tethering on their phones as a result of the outage. Seeing only 2 Mbps @EE when on 4G 🤨
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Hewete Haileselassie (@Hewete) reported from Paddington, England@EE Help! My SIM is no longer provisioned so I'm completely cut off. This after the wrong phone was delivered to me. And several lengthy calls to customer service with no joy. I've been with Orange and now EE since 2002.
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Connor (@connorlol) reported from Paddington, England@EE hi, I have bought a bt sport monthly pass from the add-on section of the ee app. Does that mean I can cancel at any time? Ta
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Valerie (@ValerieAmajoutt) reported from Camden Town, England@EE Really customer service on EE, when you say you no service can’t receive or ma any calls. No bars showing on your phone! You have frustrated customer. She says she been online and on the phone all day! What would be your next question? 🤔 So you can’t call any number ?🙀
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Ryan (@r_condy) reported from Camden Town, England@ThreeUKSupport @ThreeUK are THE worst company I have ever, ever had to deal with. The customer service online, on the phone, everything is just diabolical. Thank god I left and went to @EE who’s customer service are impeccable.
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Ben Nuttall 🏳️🌈🚗⚡️ (@irbenji) reported from Paddington, EnglandVoda is red, O2 is blue, I moved to @EE Because the service from @ThreeUK was Poo!
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Martin Tull (@MartinTull1) reported from Southall, England@EE It will never be sorted. Obviously the nearest EE mast doesn't reach this location inside the M25, so I won't be trying to land any planes anytime soon. When my contract us up, I'm off to my partner's provider. She has no such signal issues. Thanks anyway.
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Gavin Murray (@therealgavinm) reported from Brentford, England@EE why is your signal so crap around the stadium you sponsor #wembley
EE Issues Reports
Latest outage, problems and issue reports in social media:
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llamachops 💙💛 🇪🇺 (@llamachops) reported@O2 @EE why can’t i get a mobile signal at #Battle station or ANYWHERE on the rail line from Hastings to Sevenoaks and then London? is this the 3rd World FFS???
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Jack 💛💙 (@ItzJack1995) reported@whatdoumeantho @EE Nope! I got sent in a circle of Jargon and just gave up very disappointed as i have been an EE customer for over 10 years
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Anthony Savage BSc (@TS77UK) reported@EE They said they can't help as it's from Flow but if I wait 48 hours then it MIGHT fix itself and allow me to order. You missed the main point about cancelling without asking me if a different colour would suffice. But thank you for replying. Colby from Ireland was amazing though
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Clare Hepworth OBE (@Hepworthclare) reported@scotlabnurse7 @EE It's dreadful. Thought I'd cracked it on Friday with a very helpful Customer Service person - but the attitude of the local ee shop manager today was appalling. I'm now trying to get access to their complaints procedure. They seem to have vanished.
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Mr Gray (@Monetization26) reported@EE Hi I’m fed up of being misadvised and lied to!!. Friday all our internet and mobile services went down. I was told an engineer would turn up on Saturday morning, they never showed up. I was then advised you would send a 4g mifi out which still hasn’t happened!!!
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Jon Pitts (@briavelsjon) reported@EE @adchef76 Phones won't roaming when their home network has coverage. The fix is to enable flight mode until EE service is restored, then let automatic selection do its job.
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Andy (@andrewstonell1) reported@EE anybody thinking of going to @EE for mobile broadband in the NR29 area DON’T. Nearly 6 weeks of download speeds of 0.47 too 1.47 is taking the P. Yet they have only just approved the work to be done and still for not another week or so. Stay well away from them simply crap
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Dan Frampton (@danwillmixit) reported@EE Yeah, that’s when we get back to the problem that I CANT CALL!! EE needs to have a human text chat through the app that I can communicate with. The bot on the app is complete ****.
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James 💙 (@nelsonjd76) reported@ee is your login and upgrade journey working properly? Keep getting told can’t login (when already was logged in) to see upgrade options even when being told I can upgrade. Same problems on app and web experience
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Alan Aiken (@AlanAiken) reported@EE EE, your broadband service stopped in my flat yesterday. I can’t reach you by mobile as it takes me via a web link to an on line webpage to report a fault. Having done this I receive a text message to say I don’t have an account with EE??!! If that is the case then why are you taking money from my bank account. This is really trashy service and rather than run around in circles for the next 3 months I will switch. But how can I cancel an account that does not exist? What a total shower.