EE

EE Outage Report in Preston, Greater London, England

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Preston, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Preston, Greater London, England 12/28/2025 12:15

December 28: Problems at EE

EE is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Preston, Greater London, England

The most recent EE outage reports came from the following cities: City of London, Enfield Town, London, Southwark, Hackney, City of Westminster, Borehamwood, Hammersmith, Paddington, Wandsworth, Muswell Hill, Wandsworth, Rickmansworth, Waltham Cross and Barnet.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of London E-mail
United KingdomEnfield Town Internet
United KingdomLondon Internet
United KingdomSouthwark Phone
United KingdomLondon Internet
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • Leafs1201 Paul Durrant (@Leafs1201) reported from Harrow Weald, England

    What the hell is going on with the iOS @EE app, constantly tells me it’s the wrong password when I’ve been using it successfully for months, the reset password email never comes through to me either

  • r1k1n Rikin Parekh 🐯陸 (Mr Rik)🇪🇺💙 (@r1k1n) reported from Brentford, England

    @EE I'm hoping you guys can help me out tomorrow when I call. My age old Samsung S7 is going all kaboohee, restarting and I think, in its way out. Years long customer here 😞 #PrayForMrRik

  • 221Sociopath Steve Fisher (@221Sociopath) reported from Brentford, England

    I’ve had dial-up modem speeds faster than Three’s 4G network. Can’t wait to get back to @EE

  • connorlol Connor (@connorlol) reported from Paddington, England

    @EE hi, I have bought a bt sport monthly pass from the add-on section of the ee app. Does that mean I can cancel at any time? Ta

  • grantjcourt Grant Court (@grantjcourt) reported from Walthamstow, England

    @EE is there an issue with EE Broadband in London E17?

  • DianaVickers Diana Vickers (@DianaVickers) reported from Hackney, England

    Yesterday I was mugged in London. Being a young woman without a phone in London is extremely unsafe. At first I didn’t have a phone because I was mugged and now I don’t because of @EE errors. You’ve made being a woman that bit harder today @EE

  • PNagle72 Paul Nagle LL.b (hons) Lawyer (@PNagle72) reported from Southall, England

    @EE having a horrible experience this month due to your app being down and I'm being charged extra money as a result I believe.

  • v7___ELDN VP (@v7___ELDN) reported from London Colney, England

    @EE why is your website not working?

  • okumephuna Zarra Okumephuna, LLM. (@okumephuna) reported from Camberwell, England

    @MarcAllera today between 1400 - 1500, my friend and I received the worst customer service ever at @EE in Walworth London SE17. Basically, the agent’s rude attitude was raised as a problem and he became aggressive, raised his hand ready to assault and asked us to leave the shop!

  • BancoDePapa グラハム・スミス® (@BancoDePapa) reported from Tottenham, England

    @bt_uk my internet is down in Tottenham N17 I have orange lights flashing on my hub and this is the second time we've been down this week.... We only changed recently from @EE and are not impressed

  • PNagle72 LL.b (hons) Lawyer (@PNagle72) reported from Southall, England

    @EE It was the upload Anne-marie, no issues with the service, I'm currently volunteering so money is tight, so I'm looking for some sponsors who understand CSR.

  • teresaspost Teresa Walsh ● (@teresaspost) reported from Merton, England

    @EE can you help? App is telling me I can upgrade but then saying no suitable plans? Whyyyyy???

  • nikihutchinson Niki Hutchinson (@nikihutchinson) reported from Wandsworth, England

    Anyone in SW London on @EE having ongoing network connection issues? Constantly cutting out and no 5G?

  • argen Bruno Belcastro (@argen) reported from Camden Town, England

    @nikolajht @EE Hey, did you manage to fix it?

  • duffshan Shannon/Sharon (@duffshan) reported from Camberwell, England

    @LisaMarie130790 @EE I’m having the same issue can someone please contact me?

  • alexisraphael Alexis Raphael (@alexisraphael) reported from Hackney, England

    @EE I’ve been trying to deactivate my answer phone but it won’t let me do it I’m going to Ukraine and will be charged £1.80 a minute if someone leaves message can someone pls help me deactivate it this is not cool! I was on hold for 30 mins no answer .

  • MattBondVocal Matt Bond (@MattBondVocal) reported from Camberwell, England

    In other news I’d just like to say that despite being an @EE customer for 9 years, their service, so far as delivering a new phone is concerned, has been pathetic. #customerservice useless, deliveries attempted to places I never asked for and now told I have to wait even longer.

  • IrmaGrace26 Irma Grace (@IrmaGrace26) reported from Camden Town, England

    My new iphone 13 pro max touch screen is not working properly. I had to wait 28 days for this phone as well @EE

  • arigork Ari Gork (@arigork) reported from Barnet, England

    @O2 Any plans on enabling sms over wifi calling? I used to be with @EE and I could call and sms with wifi calling but seems your network only supports calls?

  • leerobertson64 Lee Robertson FCSI FRSA (@leerobertson64) reported from Camberwell, England

    @danbowyer @Adobe @EE I think I got more sense out of the bot before an ‘expert’ took over and wasted half my day. Go to the pool chum, make the best out of a bad lot! 😎

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • JC396509365 JC#3 (@JC396509365) reported

    @EE Uh-oh! Another lost customer. And you're blocked.

  • Samara_Murphy_ 𝒮𝒶𝓂𝒶𝓇𝒶🍀 (@Samara_Murphy_) reported

    How **** is @EE service though, can’t load anything when am on my data😠

  • ethos_therapies Ethos Therapies (@ethos_therapies) reported

    @EE There doesn’t appear to be any problems in the area with the signal but there is a huge new building going up opposite and someone suggested it is to do with BT although I don’t see how ? This has been for several weeks and incrementally gotten worse.

  • Paulos0987 Paulos (@Paulos0987) reported

    @TheDemonUK @EE Only new customers get the very best deals. Loyalty means nothing in business. It’s why it’s best to switch every year. Use a company like Tesco who use EE’s network. Switch back a year later and you’ll get a top deal.

  • HuzzahForAlex Alexander Smith (@HuzzahForAlex) reported

    Also don't understand why but always a problem using data with @EE in Aylesbury. Signal is allegedly good on 5G and 4G but is slow to do anything, if it even goes. High packet loss or damaged tower or something? Now there's no phone line/internet here I'm feeling this a lot more

  • LynnMac28 Lynn Macfarlane (@LynnMac28) reported

    @EE So just to clarify, as a payroll monthly customer I can stream the match on my phone with no impact on my data allowance and will not be charged anything additional for use better 6pm and midnight tmrw?

  • Ryyymann Ryan Littlewood (@Ryyymann) reported

    @EE The last 3-4 months have been dreadful for signal and service. My 4G is poor, my signal strength everywhere is never any better than 2 bars and calls keep cutting out constantly, have been doing for months.

  • TheShep83 Andy (@TheShep83) reported

    @EE I am likely to go elsewhere after this disappointmeant. The messaging service was slow to confirm my options after the delivery initial misleading text.

  • wtoterms Lee of the §hï†ßåg Crew (@wtoterms) reported

    @daveguitarjones @EE Best network out there. I’ve got 2 sims and unlimited everything for £35 a month. Vodafone are the worst, never again.

  • 1969kevinharker KEV FROM DARLO (@1969kevinharker) reported

    @EE But it doesn’t work my iPad when I go upstairs **** service