EE Outage in New Southgate, Greater London, England

@VodafoneUK So - in short - Vodafone UK doesn’t support Family Setup on Apple Watch. Any plans to do so in the future or do I need to take my plan to @EE instead?

@GemJars1878 @EE Been told that, but I'm on Virgin, which is terrible as well.

@EE #5G #network Same unreliable useless EE 5G service. I am in London West End and calls keep dropping, internet slow. Phone showing 3G signal. 4G was better. EE network service is going backwards. 👎🏻

@EE is your network down Herts

@EE I have - eventually - but why are still sending threatening letters to people who don’t even exist? You’ve been told twice before and nobody listens. What kind of customer service is that?

@EE hi, I ordered a new phone yesterday and I have a confirmation email (without a reference number on it) but details as to when it will be delivered. Can you help?

@EE #5G #network EE has terrible 5G in London West End. Using my phone today in Covent Garden and it constantly drops calls. Internet is very slow. Had 4G and it was so much better. EE has deteriorated. Problems with EE 5G since I upgraded months ago.

@EE @sociallymichael Still down unfortunately - seems quite a few London based people have not had 5G for a couple of days now?

@EE Hi. Please look into my DM tomorrow please regarding technical issue with EE perks website/reset password link not being sent to Me

@EE Won’t b happening . Service is awful. Beat to change operator. Thank u

@EE In fairness, they accused him of lying, very unhelpful and damn right rude. A complete joke in all honesty

If anyone has bought a phone fr @EE I would open it and check. Today my son received his brand new phone, opened it, and it was a plastic model phone!!!! Phoned @EE who told him he’s lying. I’ve been a customer of @EE for over 20 years, won’t b for much longer.

@EE well done for calling me back on date and time agreed and offering options. Let’s hope the signal will get better after works concluded. I will wait for another month or two and then make a decision about my broadband.

@MsIndieGo @EE @chunky_mufc Not aware of any issues? Are you joking? Every person you are now responding to is having the same issue!

@EE I have no 5G signal in the TW9 area when two weeks ago it was on full I was told there are no issue in that area but clearly there is. Not had a single second of 5G in same Area. Did all steps on my phone to see so I assume it’s a transmitter issue your end. Barnaby

@EE Is there a problem with My Account? It says I have no devices and I need to add a number?

@EE why is there no service in Stanmore, HA7 struggling to make any call... this is not the first time

@EE still waiting for my 5G SIM card which I ordered on Wednesday morning. Allowing for Covid delays, would have expected it here by now via first class post. If you weren’t the only decent 5G signal round here, would be thinking about cancelling! 😳

@EE I keep getting a notification from voicemail that I haven't activated my voicemail. I have recently (via EE website live chat) asked for my voicemail to be activated, which they confirmed they did. Could someone please help me as I currently have no voicemail #NoVoicemail

@EE Unable to login to the IOS app over the last few days. Removed and reinstalled with no luck. Any known issues?

@EE Except your mobile site won’t let me login for essential maintenance- but you didn’t advertise this??

@EE Sorry. My tweet was for @plusnethelp. Its a bad speed when I’m paying for a service twice as fast.

@ee I’ve been with EE for 24 years! I chose to stay with them for my next upgrade, big mistake! 2 weeks now trying to sort it out, nearly 1 hour each time waiting to speak with someone and my issue still hasn’t been resolved, pandemic or not, this isn’t acceptable #badservice

@EE I was told there was a fault with the lines for broadband in my area last night and that it would be fixed by midnight as an estimate however it is still down, has been for 2 days now. Any idea when it’s going to be fixed?

@EE you are making me feel like a problem customer and I only swapped to your network less than a week ago. I have already made at least 3/4 calls in that time about contract issues. Now I am having connection issues. This is not even funny anymore #joke #notfunny

@EE No mobile signal for nearly a week now! What’s going on? #mobilephone #cellphone

@EE hi can you help me log on to my account as I’ve forgotton account email and password. Thank you

@YardleyShooting @EE Oh crap, shabby then they're normally pretty good.

@EE hi, I remember when I set up Fibre home broadband a few months ago it said I'd get a 4G data top up on my phone plan (think it was extra 5GB per month?). Anyway I never got the top up, can you help?

@YardleyShooting @EE Covid is the excuse for all kinds of failing businesses and poor service.