EE

EE Outage Report in Lower Kingswood, Surrey, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Lower Kingswood, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Lower Kingswood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Lower Kingswood, Surrey, England 01/29/2026 11:50

January 29: Problems at EE

EE is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Lower Kingswood, Surrey, England

The most recent EE outage reports came from the following cities: London, Leatherhead, Crawley, Redhill, Ashtead, Merton, Croydon, Shepperton, Beckenham, Mitcham, Purley, Bromley, Weybridge, Sutton and Coulsdon.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLeatherhead Internet
United KingdomCrawley Internet
United KingdomLondon Phone
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Lower Kingswood, England

Latest outage, problems and issue reports in Lower Kingswood and nearby locations:

  • Munden87 AA Ron 🖤 👟 (@Munden87) reported from Addington, England

    @EE has there been network issues in London today? As I had 5G earlier but nothing was working?!

  • PaulKohlerSW19 Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported from Merton, England

    Given cost of living crisis should @EE adopt @VodafoneUK’s approach on phone/airtime deals by setting up 2 contracts: 1. An open ended one for the phone service 2. A handset repayment plan, not subject to CPI increases, which automatically ends once paid off? Please retweet

  • Faysal_noor Faisal M (@Faysal_noor) reported from London, England

    @EE very poor signals (reception) coverage since last 10 days around Redbridge Station (IG1) area. Can you please rectify this as it’s causing so much issue and unable to make calls and use internet most of the time. Thank you

  • gothtink696 Jenny Sanders (@gothtink696) reported from Croydon, England

    @EE can you please explain why when you try and load the page for upgrades there is always a problem saying it can't be found. I'm due for an upgrade and at the moment I can't see what deal I may want

  • cmaso21 Chris Mason (@cmaso21) reported from Lambeth, England

    @EE @MarcAllera your company is actually a joke and have zero levels of customer service !!!!

  • bertie_cee Rob Cockerton (@bertie_cee) reported from London, England

    @MarcAllera absolutely exhausted with trying to end my contract with @EE I pay £105 a month which increases by £12 in april! Countless drop calls! Poor coverage yet my work colleagues on Tesco mobile laugh at me! I want to reduce my monthly bill but told I cannot

  • tykeharvey T y k e (@tykeharvey) reported from Worcester Park, England

    @ee 5G is worse than there 4G it never blood loads anything

  • ThemoonIHATEYOU Paul Dunne (@ThemoonIHATEYOU) reported from London, England

    @EE for the last few days my broadband keeps cutting out, very frustrating....is there a problem or is it the equipment you've provided?

  • repd1975 Robert Dunford (@repd1975) reported from Esher, England

    Hi @EE is there an issue with sending texts in the SW London region right now?

  • BakahJosephine Josephine Bakah (@BakahJosephine) reported from London, England

    @ASA_UK pls stop the @EE ad with the snake. It's horrible and traumatising. Horrible!

  • Matty_a93 Matty (@Matty_a93) reported from Crawley, England

    @EE is your network down right now? My phone has stopped receiving texts/data

  • HarryHardy91 petrolheadharry (@HarryHardy91) reported from Bromley, England

    @ee down again ? Not able to make any calls or internet

  • BakahJosephine Josephine Bakah (@BakahJosephine) reported from London, England

    @EE pls put a stop to the snake Ad. It's horrible and traumatising.

  • richardfoster1 Richard Foster (@richardfoster1) reported from London, England

    @bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!

  • AngelaMagny Angela Magny (@AngelaMagny) reported from London, England

    Are there any network issues @EE ?? In central London and have no data or voice. Only able to use phone on Wi-Fi. Have tried rebooting, airplane mode etc.

  • CorkGourmetGuy Dave Ahern (@CorkGourmetGuy) reported from Merton, England

    @CagedChef457 @EE They've billed me for 2 months, and cut me off even though on the app it says my payment isn't due until the 29th. Their level of incompetence is utterly breathtaking. Their also still charging me for a mobile phone I paid off in March & when I tried to fix it they hung up on me

  • DanWantsTech Dan Flynn (@DanWantsTech) reported from Twickenham, England

    @EE I bought a Smart 5G Hub from your George Street, Richmond store and they suggested I should get 100-200mb on 5G as I live on the same street. I know mobile signal speed can vary, but I'm only getting 15-25mb on 5G during the day when I need it to work from home. Can you help?

  • cmaso21 Chris Mason (@cmaso21) reported from Lambeth, England

    @EE I am absolutely astounded with the lack of customer service. I have 3 open complaints. Someone needs to contact me quickly as I am absolutely raging. You need to contact me ASAP 😡😡

  • VeenaPa42103967 Veena Patel (@VeenaPa42103967) reported from Croydon, England

    @EE If you work for ee then my issues has gone to complaints and no manager had attempted to call me like advisor have said. I spoke to on the web chat who clearly was reading from a script saying he’s a manager. But wasn’t even in this country.

  • bostoed0624 Yang Xu (@bostoed0624) reported from Croydon, England

    @StephenEPotts @EE We have unlimited data atm. Was 500G previously but we never went over it even with lots of YouTube and Netflix streaming (we don’t have cable).

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • CatherineKZAP Catherine Kelly (@CatherineKZAP) reported

    @EE #failing My uncle died at Xmas, my 80 year old aunt asked you to transfer their mobile to her name, you didn't & then blocked account, now she can't access email because she can't get the login security code sent to phone. Needs email to buy groceries #fixthis #sheneedstoeat

  • NicholasJessop2 Nicholas Jessop (@NicholasJessop2) reported

    @EE I got a text to@day I could get the Xbox today after registering my interest spent all morning trying to get one 4 different phone calls to your customer team to told many different things and get told there out of stock no queuing system in place not even for loyal customers

  • Thepipersson47 Thomas (@Thepipersson47) reported

    @EE Hi IV sent DM but had no reply yet, I'm trying to checkout but your site won't work. Not sure if u want custom but can tell you I'm about to switch providers, really disappointing services through the app it never works. Months of issues still ongoing.

  • ziefik ziefik (@ziefik) reported

    @EE hi, i'm having problems with trying to upgrade my phone. "Sorry, you can't upgrade this device just yet" is the message that appears, even though I was looking at devices just yesterday. I don't wanna call CS, is there an online chat?

  • Bristolhammerfc Mark White (@Bristolhammerfc) reported

    @EE Good morning, Not happy with your trade in service. Sent two phones in single envelope. Email to say one phone examined waiting for delivery of other. Both phones same envelope. Phone lines permanently engaged. No coherent email answers. Poor service and they have £300 of phones

  • Cassterix Cassie of ⓧ (@Cassterix) reported

    @foxtrotluna @EE It's not legal for them to request that. I had a similar issue with Blizzard Entertainment and it took calling them out on twitter for them to change it for me.

  • archie333333 Artur D (@archie333333) reported

    @EE How one can get PAYG device unlocked? I spoken with your customer service over a week ago, the gentleman followed my 2 orders in your system and confirmed I am eligible for free unlock. But no email or any other contact been made since...

  • lacy_claire Lacy Morris (@lacy_claire) reported from Tuxford, England

    @EE I’m super excited to hopefully receive my new #applewatchSE unfortunately you seem to have a serious issue with all stock! I have emailed and spoke on the chat, but no one can tell me more!?! It’s been over 14 days, what’s happening??

  • iiidanskiii Daniel Kalinowski (@iiidanskiii) reported

    @EE whats up with your network. its been really really bad recently

  • MrScottMorgan Scott Morgan 💖🌧🚨 (@MrScottMorgan) reported

    @EE Can you help me block someone from contacting me? I have blocked their number but recently received a voicemail from them.