EE Outage Report in Lower Kingswood, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Lower Kingswood, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Lower Kingswood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 16: Problems at EE
EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Lower Kingswood, Surrey, England
The most recent EE outage reports came from the following cities: London, Twickenham, Beckenham, Croydon, Purley, East Grinstead, Dorking, Epsom, West Wickham, Bromley, Redhill, Wallington, Coulsdon, Leatherhead and Crawley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Twickenham |
Phone | |
| Beckenham |
Internet | |
| London |
Wi-fi | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Lower Kingswood, England
Latest outage, problems and issue reports in Lower Kingswood and nearby locations:
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David
(@David25892) reported
from
Lambeth, England
@EE shocking customer service. My complaint has been going on for weeks now and your staff are refusing to let me discuss with a manager. Not what I expected from EE.
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🎄🎅 AzzyKevmas 🎅🎄
(@AzzyChill) reported
from
London, England
.@EE's network in London really is questionable. I've had to rely more on WiFi here than anywhere in Sydney and that's from a country that brought you the NBN
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Dave Arnold 🏳️🌈
(@DaveArnold91) reported
from
Lambeth, England
@dnlchrlsklly @EE Average in central. Poor service in Fitzrovia/Marylebone tbh.
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Nick Smith
(@nicolasjsmith) reported
from
Kingston upon Thames, England
@EE hi, I ordered a new phone on Thursday, it said next day delivery but as far as I'm aware it hasn't been dispatched and my order number doesn't work in the tracker
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#HelloMyNameIs Julie 👋🏻
(@julie_sherwood) reported
from
Kingston upon Thames, England
@JoshQeh @ChazScholefield @EE Thanks both! I’ve been with @VodafoneUK for years but their telephone customer service is appalling so planning to change shortly
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Siânnah Scopes
(@ScopesSiannah) reported
from
Crawley, England
@EE your signal is so shite that I literally pay £50+ a month to use WiFi that I also have to pay for 🥴🥴🥴🥴
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Randombiz
(@RandomBiz) reported
from
Esher, England
@nicholasburlin @SurbitonMoan @EE Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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Mr Nana Marfo👨🏿💻🧔🏿🧔🏿
(@Mr_Unique_Voice) reported
from
London, England
@EE I never got a reply to my message about sponsorship
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Iwona Sadowska
(@IwonaSadowska) reported
from
Esher, England
@Rumlino @SurbitonMoan @EE The whole Surbiton no signal, problem with a mast. #EE not in a rush to fix it
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Randombiz
(@RandomBiz) reported
from
Esher, England
Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@bluemoonstar @ThreeUK Three are awful in London. @EE are v good
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Randombiz
(@RandomBiz) reported
from
Esher, England
@briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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🧘🏾♀️
(@bukkushan) reported
from
Croydon, England
@EE I have been charged for spotify on my bill but I cancelled the subscription last year. Spotify advised me how to cancel it. Please can you refund the 9.99 and cancel the service from your end too
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Jack Holliday
(@JHollid) reported
from
West Molesey, England
@GraceMandeville @EE You think thats bad, in Canada @virginmedia was tryna charge £5 PER MB, would have cost me £1,000 to download an episode of Breaking Bad 😱☠
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veronique enright☀️
(@Veronique7) reported
from
Esher, England
@EE After renewing 3 contracts with you at £2500 per year for the last 23 years @EE refusing to extend balance payment of £60 till mid January. Thank you #festivespirit #happynewyear2020 Additionnally, customer service is non existent after upgrade.
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Dave Arnold 🏳️🌈
(@DaveArnold91) reported
from
Lambeth, England
@dnlchrlsklly @EE Yeah EE I get no data signal in my street, nor in Streatham Hill, Balham, even London Bridge
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Steve Norris
(@stevejnorris) reported
from
Lambeth, England
@EE @VodafoneUK Please install some more spectrum at Waterloo - user experience on both networks is very poor at peak times. Thanks.
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Mr P
(@adrian_pennelli) reported
from
Croydon, England
So @EE Im an unhappy customer I pay circa £50 a month for a mediocre phone & contract I have 11 months left on my contract & feel Im being taken for granted Im very dissapointed & dissatisfied I would not recommend your company Do the right thing #MobilePhones #EE #poorservice
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The Burtons
(@smartpicsuk) reported
from
London, England
@EE it appears somebody is trying to set a fraudulent account from my home address. Can’t get through to customer service. Acc no is 179351621
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Ian Davies
(@TheMist1701) reported
from
Spelthorne District, England
@EE hello, is there a problem with your payment system as tried to upgrade and keeps going to an error page when paying.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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ell🖤
(@elliesarahh) reported
Constant price increases, can’t use half the agreements on my plan made at purchase, rude staff and never solution focused… TELL ME YOU’RE WITH @EE WITHOUT TELLING ME YOU’RE WITH EE. #awfulservice #ihateithere
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Mark
(@burytommorow32) reported
@EE why all of a sudden can’t I get any signal ?
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Little Lefty Lucy 👩🏻🦰 🍀
(@LucyMusk13) reported
@EE With nearly a twenty percent increase from customers who can’t leave because of locked contracts. Can’t wait to see the bumper profits this year and the CEO bonus! Also just checked if I signed up as a new customer my plan would be £64
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Midarezaki, Esq.🇬🇧🇨🇦🇭🇰🇹🇼 #GETTR
(@DJMidarezaki) reported
@ItsJamesPowers @EE This is why I buy my phone outright, and use a PAYG network for my personal line and a 1 month rolling SIM-only deal for my second line used for work (yes, they pay me an allowance). That way I'm not tied into anything and if giffgaff or Three annoy me enough I can easily move.
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immortaljellyfish
(@Jellyfish4EveR) reported
@EE @cromptoncasting Ok, Russ, but how come the network is getting worse? @EE is clearly taking advantage of the crisis by rising these prices, yet the network is getting worse by the day... #appalling
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Graeme
(@Graeme_Skinner) reported
@EE I'll be sorted in a few months when I can cancel my 15yr+ contract, gouging loyal customers with large price hikes is never good for business. Not sure who in EE thought hitting customers with a 14% price rise during a cost of living crisis was a good idea.
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The Grand High Witch 🇵🇸🏳️🌈
(@sunsetfunset_) reported
@EE I’m continuing to have network issues due to issues in my area. Your website status checker is poor. It tells me it’s sorted when it’s not. Then it updates to say 7 hours. And repeat. since Monday. Not happy with 5 days line rental refund. I have a case number. Help please.
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Niall MacDhòmhnaill 🏴
(@NealSlideways) reported
So @EE has increased my monthly contract price by £10.. they can **** right off. At that price its cheaper to buy a new phone unlocked and go with the cheapest pay as you go Sim only deal. 15 year customer no more.
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DunMilkinToo
(@DunMilkin) reported
@EE have no contingencies if you want to go off grid, I asked that very question this morning, How would they support me if I wished to do that... Answer?? " I don't know" !!
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Brian Fletcher
(@Stevenagebjfc) reported
@EE how do I contact someone to ask for help with a phone problem? I mean speak with a real person not a text message which then links me through 6 options which ultimately lead me back to a phone number which then sends me another text??