EE Outage Report in Lower Kingswood, Surrey, England
Why is my EE service not working?
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
Problems in the last 24 hours in Lower Kingswood, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Lower Kingswood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 3: Problems at EE
EE is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- Internet (43%)
- Phone (29%)
- Total Blackout (13%)
- Wi-fi (11%)
- E-mail (3%)
- TV (2%)
Live Outage Map Near Lower Kingswood, England
The most recent EE outage reports came from the following cities: Croydon, Thornton Heath, Redhill, Weybridge, Epsom, Purley, Crawley, Sunbury-on-Thames, Kingston upon Thames, Caterham, Worcester Park, Carshalton, Horley, Beckenham, and Bromley.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon
|
Wi-fi | 1 day ago |
|
Thornton Heath
|
Phone | 3 days ago |
|
Croydon
|
Internet | 4 days ago |
|
Croydon
|
Internet | 4 days ago |
|
Redhill
|
Internet | 4 days ago |
|
Croydon
|
Internet | 5 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Lower Kingswood, England
Latest outage, problems and issue reports in Lower Kingswood and nearby locations:
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Ewan Stevenson (@EwanJStevenson) reported from Merton, England@EE, why is it that everyday there are problems with your network in SW London? I wake up with texts almost daily!
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Hazel 🥸 (@BurnzyH) reported from Redhill, EnglandAnyone ever had an issue with their sim in their upgrade phone from @EE upgraded to an iPhone 12 from XS and they sent a new sim, nearly 24 hours later and it just won’t register at all. Not sure if I’m doing anything wrong. Very frustrating
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Ronin Shaw (@RezxoShaw) reported from Kingston upon Thames, England@EE I am an EE customer. I am receiving cold calls from uk mobile number daily. A voice speaks in Chinese language. I want this number traced and block all calls from such companies. I block the number but they call from new number. Number today was 07744 310431.
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Sutton Carers Centre (@SuttonCarers) reported from Epsom and Ewell District, England@EE We’re a charity. A long-time customer. You made a mistake in April - it’s ok, things happen. But it’s June & you’re still holding over £300 of our charitable monies. And now the broadband is down, too. Surely someone can help us get back to what’s important here? @MarcAllera
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Craig Williams DJ (@craigwilliamsdj) reported from Croydon, England@EE your service and worth a ****. 6 years to long that I’ve been on this ****** network. How can you possible live in London and this age of technology and you constantly struggle to get a decent reception to your phone. I pay to much for my contract so ******* sort it out 🤬
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Marein Overbeeke (@marein_marein) reported from Bromley, EnglandHi @EE, can you let me know if there are any connectivity issues in the Orpington area. Able to receive calls but person can't hear us!! #pleasehelp
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gillian nichols counselling (@NicholsGillian) reported from Kingston upon Thames, EnglandThe past 2 weeks in Chessington KT9 the @EE mobile signal has dropped in and out consistently and isn’t good enough to rely upon for an entire phone call. Please let us know what is being done about this appalling, unreliable service.
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CharlieH 💙 (@MissCharlesV) reported from Merton, EnglandHi @EE I’m a customer but won’t be if you become involved with #GBNews
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Dan Taylor (@danthomastaylor) reported from Lambeth, EnglandReally frustrating when you’re trying to meet friends and @ee is down. 😡 #EEDown
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Matias Cervi (@Tute) reported from Lambeth, EnglandHi @EE ! I'm trying to woek but still getting microcuts for the last 48 hs. Can you help me?
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gillian nichols counselling (@NicholsGillian) reported from Kingston upon Thames, England@Tent_Peg @EE I’m trying to run a business and the network is dropping in and out constantly! I had better signal in Cornwall than I’m getting in Surrey!
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Mike T (@MikeT72336576) reported from Horley, England@KIKITkiran @mouthwaite @EE Why do young people often get referred to as “some kid” when there’s a customer service issue? A little unkind!
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Jonny Pugsley (@jonathonfp) reported from Kingston upon Thames, England@EE what has happened to your signal in KT6? It’s non existent currently 🙄
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pavlin yankov (@paulondon666) reported from Lambeth, England@EE Good morning. Why have you suspended my Pay as go service ?
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Christine Taylor (@acroliths) reported from East Grinstead, England@AppleSupport so now three weeks without iPhone SE- Group 8 now tell me it has been returned to Apple so I have no opportunity to ask @EE to look at this. How much longer to sort a replacement phone? This is unacceptable for me - the customer
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Joe Miller (@joemiller862) reported from Spelthorne District, England@MartinSLewis This is @EE just deciding for me that, after being a customer for 15 years, as soon as my current contract is up I shall be leaving. I’d have had no intention to do so otherwise liking everything else but this is shameful and enough to say goodbye. Terrible move
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Karen Alford (@KarenA_69) reported from Whyteleafe, England@EE absolute disgusting service especially as been a customer for 26 years.. not for much longer if nobody can be bothered to get back to me #badcustomerservice #EE
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Dan Dad 🔶 (@DanGinBrown) reported from Epsom and Ewell District, England@EE Our Broadband has been down for a while now. KT4 area. Are there any faults in the network we should know about?
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Walee (@thebrownmayn) reported from Merton, England@EE no mobile data service since morning yet, coverage checker shows no issues. Absolute shambles!!!
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Chris (@Stallios76) reported from Crawley, England@EE Hi, any chance you can explain how I can upgrade from an IPhone xr(never a problem & great signal everywhere) to an iPhone 12, and struggle to get signal and doesn’t charge in the car..? #veryannoying
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Charlie Mills (@charlesemills) reported@EE Yes, as my problem is with my broadband - 4g also very slow though
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#LapisLazuli (@Sasha_saffron) reported@EE Why trade in your phone? You never had to do that before? So you can resell a phone that’s battery life drains with every update? Then we were told that our contracts were going up £6 off a month? For a service that barely gets 3G let alone 5g.
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Red Williams (@xerscot) reported@EE It's not your fault. I've been waiting over six weeks for @bt_uk to hook my internet up and gave your hub as a quick fix.
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Hugh Barnard 3.5% (@hughbarnard) reported@fesshole My top two paper polluters are @EE and @Dominos_UK both fill my letterbox with crap. As a consequence will never buy anything from them. Dominos horrible, expensive pizza anyroad.
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Just JJ (@jjsmeiman) reported@EE a freakin week of behaving like idiots that some bloke on the phone took two second to fix. Not good enough @EE beyond anger and fed up #poorcustomerservice never again I am DONE #MondayMotivation
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Sarah (@allesaz) reported@EE recently convinced to get 4gee mobile router, assured would have no issues with signal. Spent 2 days rebooting or resetting factory settings. Call technical team, could not help + no idea about booster aerial they offer. Call back expected, no call back #timetocancel #poorEE
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Michelle Hugill (@michellyb76) reported@EE I would just like to say trying to speak to you people is shocking on hold forever and a day. Then when you finish work because heaven for bid some of us don’t work a 9-5. There is no one available and your chat service does not work
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kyron baxter (@KyronBaxter) reported@FanMadeMunkVidz @EE Their customer support fell apart since the pandemic hit. Not worth the premiums they charge at all and @EE is extremely dishonest with customers
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GFD Architects (@greenformdesign) reported@EE @ibemur Hi I have requested numerous times for Ee to contact me regarding my upgrade which I wish to cancel within my legal time frame. Nobody wants to help. Can a manager from the retention team please call me Mr Khan 07854688432 urgently. Thanks
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Levente Olah (@Levente_O) reported@ianmilleruk @BTSopenreach @EE Don’t want to scare you, it took them 6 months and 4 failed attempts until they finally installed it. BT has the worst customer service you can ever experience.