EE Outage Report in Lower Kingswood, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Lower Kingswood, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Lower Kingswood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 11: Problems at EE
EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Lower Kingswood, Surrey, England
The most recent EE outage reports came from the following cities: London, East Grinstead, Dorking, Epsom, Croydon, West Wickham, Bromley, Purley, Beckenham, Redhill, Wallington, Coulsdon, Leatherhead, Crawley and Ashtead.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Phone | ||
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Lower Kingswood, England
Latest outage, problems and issue reports in Lower Kingswood and nearby locations:
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Ewan Stevenson
(@EwanJStevenson) reported
from
Lambeth, England
@EE Hi, any idea when the network issues in SW4 will be fixed? Thanks
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John Want
(@MontyWanty) reported
from
Spelthorne District, England
Hello @EE - why is roaming abroad blocked on one of my numbers? You’ve only recently changed it, and I can’t change it via my user account on your website or app! I have checked the device and all settings are right and it’s connected to your network.
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Andrea Gillis
(@angegillis) reported
from
Lambeth, England
@EE @RitaOra not a great look for your brand....jus’ sayin’ (also what’s with the really terrible graphics? That alone...🙄)
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Adrian Bradley
(@adebradley) reported
from
Croydon, England
Honestly regret going with @ee - after all of the sim issues this week when they ineptly cancelled my phone it turns out they also didn’t put me on to a 5G plan despite promising on the phone that they had. Why are mobile phone companies so useless
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Ewan Stevenson
(@EwanJStevenson) reported
from
Lambeth, England
@EE how much longer will there be network issues in SW4? It’s starting to get really frustrating now
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Jamie
(@JamieSenitt) reported
from
Kingston upon Thames, England
@EE Your Kingston store told me the service was suspended cos they not allowed to take my old phone.
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GraemeT
(@75Snapper) reported
from
London, England
@EE come on guys the wife has two callbacks regarding an upgrade process that’s gone wrong at this rate you’ll be losing a valuable customer or even still lost it already #notahappywife
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Jamie Chapman Dixon
(@Jamiecdixon) reported
from
Spelthorne District, England
@EE Don't buy these. They are faulty (glass on back camera) and Samsung won't admit fault and your stuck with a broken faulty phone! #S20SamsungScam
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Cheryl Huggins MUA /Skincare Specialist
(@cherylhuggins) reported
from
Bromley, England
@EE I have sent a message regarding ongoing service failures please contact me regarding my business contract. TODAY
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Sholeve Davies 🇸🇱
(@issavibe95) reported
from
Croydon, England
@EE's broadband: TERRIBLE DON'T GET IT, JUST BECAUSE IT'S CHEAP DOESN'T MEAN YOU SHOULD GET IT. I'm actually sick of them and my dad, refused to leave them because they're cheap and stuck us with shitty broadband again for 2 years 🙃🥴🙃 #FixMyBroadbandEE
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TricolorGav
(@gauravleo7) reported
from
Lambeth, England
@EE I don’t want to waste my time n effort. Providing a decent customer service is at core of any service business. Appreciate your offer x
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Warren
(@warrenmcgrath1) reported
from
Bromley, England
@EE Problem solved since this.
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Jon Turner
(@jon_turner276) reported
from
Whyteleafe, England
@EE what’s up with your upgrade website? Been trying to upgrade to an iPhone 12pro for three days now and it’s constantly says there is a technical issue??
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Jimmy
(@jimmyb01) reported
from
Merton, England
@EE is MyEE down? Can’t log in on app or website
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Markus Mühlberger
(@mmuehlberger) reported
from
London, England
Thanks again @Experian_UK for being a shitty company. You are messing with my life. After 18 minutes on hold, your employee just hung up. I have no bad credit, but can’t get a £20/mo phone contract with @EE, because you’re not willing to identify me (or help you do it).
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Markus Mühlberger
(@mmuehlberger) reported
from
London, England
@ExperianExperts @Experian_UK @EE It is not EE’s decision, if you’re unable to provide me with a credit report claiming you can’t “identify who I am”, while NEVER asking for additional details or evidence. I’ve been trying for 8 months now to get this sorted.
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TricolorGav
(@gauravleo7) reported
from
Lambeth, England
@EE Broadband the CS and product service for us has gone from 5star to zero 😐 Been with EE mobile for 4 years, recommended my Mrs and recently switched to Ee BB. What a shame. Disappointed. It’s done & dusted. Adios, EE BB. WC, @BT Broadband
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TricolorGav
(@gauravleo7) reported
from
Lambeth, England
@EE just had the absolute displeasure of speaking to EE Mobile CS. Explained the network problem at my new place and added the agony we have had with EE BB. Must say consistent service by both the CS teams, zero Fs given by them 👌🏼 Can’t wait to finish my obligatory contract.
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Adrian Bradley
(@adebradley) reported
from
Croydon, England
@pifflevalve @EE i was on that - i made the mistake of switching to a one year plan to match what was a good deal, and that’s very much what I’m regretting. Sadly i imagine they’re all as bad as each other really
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Warren
(@warrenmcgrath1) reported
from
Bromley, England
@EE are there any outages or problems in Bromley? Internet down and has been most of the day.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Charlie Mills
(@charlesemills) reported
@kevinbacon please stop advertising @EE they don’t have the best customer service, they don’t have anyone to answer phones and if your service goes down between 8pm and 8am you are ****ed
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Hamza Ahmed
(@_HamzaAhmed316) reported
@EE EE MASK HAS BEEN DOWN FOR THE LAST 3 MONTHS IN THIS POST CODE BD8 9LH Can this please be looked in to and fixed
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Kane FireHero
(@FireHero) reported
@CJSeedge @XboxP3 @EE Well actually No Microsoft didn’t cancel the PS5 that was the devs themselves that tuck the chance to drop it when Microsoft bought them. Clearly they needed to aswell the game been delayed a year and it’s coming out as a none finished game on Xbox missing 60FPS mode
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nanc
(@nancwatsonx) reported
@EE taking £220 out my account without informing me. Taking money for a SIM contract that I was told hadn’t been processed. Spent most the morning on the phone to customer service and still no further forward. UKs best network, no way.
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Luke D
(@TheQuietLAD) reported
Hi @EE - why is my Samsung phone unable to connect to your network, telling me I'm "not registered on this network"? I've tried restarting, taking out the sim card and returning it, looking for phone updates (I'm fully up to date). What else can I do?
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Hannah Cosgrove
(@HannahCosgrov03) reported
@EE are a absolute disgrace! Spoke to 3 people on the phone and all said different things, trying to cancel and never even got told I was on a contract! Customer service is disgusting and this is exactly why I want to leave and will be #ee
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Deborah Storm
(@DeborahStorm13b) reported
@EE why take £30 credit of 76 year old elderly person. It was unused credit…even though didn’t make calls needs mobile in emergency- no EE email to complain too! I don’t have time to call too busy being a super stressed carer so don’t ask me please supply email
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N M 💗💛💙
(@NM0_NM0) reported
@EE Never had ANY problems using my phone data. I have a sim only contract with unlimited data and use it for my laptop, smart TV and phone. Since the latest price hike 2 wks ago, that's all changed. It's slow, glitchy and sometimes I can't connect at all! I'm very disappointed😞
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Nick Black
(@fuzzynick) reported
@EE Have managed to do it now, on laptop. Not sure what the issue was yesterday, when tried doing on phone, but thanks for your fast reply.
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Charlie Mills
(@charlesemills) reported
@EE any known broadband problems in ex39? Mine is down, have DM’d you but no response