EE Outage Report in Lower Kingswood, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Lower Kingswood, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Lower Kingswood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 17: Problems at EE
EE is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Lower Kingswood, Surrey, England
The most recent EE outage reports came from the following cities: London, Mitcham, Croydon, Purley, Bromley, Weybridge, Beckenham, Leatherhead, Sutton, Coulsdon, Crawley, Warlingham, Dorking, Epsom and Reigate.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Lower Kingswood, England
Latest outage, problems and issue reports in Lower Kingswood and nearby locations:
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Walee
(@thebrownmayn) reported
from
Merton, England
@EE no mobile data service since morning yet, coverage checker shows no issues. Absolute shambles!!!
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Cheryl Huggins MUA /Skincare Specialist
(@cherylhuggins) reported
from
Bromley, England
So upset that @EE have failed to provide an adequate service for 5 months I’m a small business and carer please get my phone sorted URGENT I AM LOSING CLIENTS
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Cheryl Huggins MUA /Skincare Specialist
(@cherylhuggins) reported
from
Bromley, England
@EE I have sent a message regarding ongoing service failures please contact me regarding my business contract. TODAY
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Matias Cervi
(@Tute) reported
from
Lambeth, England
Hi @EE ! I'm trying to woek but still getting microcuts for the last 48 hs. Can you help me?
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CharlieH 💙
(@MissCharlesV) reported
from
Merton, England
Hi @EE I’m a customer but won’t be if you become involved with #GBNews
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Olanrewaju Owode ❁
(@owodeone) reported
from
Croydon, England
@ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE
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Mike T
(@MikeT72336576) reported
from
Horley, England
@KIKITkiran @mouthwaite @EE Why do young people often get referred to as “some kid” when there’s a customer service issue? A little unkind!
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Cheryl Huggins MUA /Skincare Specialist
(@cherylhuggins) reported
from
Bromley, England
@EE Yes disgraceful treatment from your customer service. I have been with you since T-Mobile. Please contact me
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Andrea Gillis
(@angegillis) reported
from
Lambeth, England
@EE @RitaOra not a great look for your brand....jus’ sayin’ (also what’s with the really terrible graphics? That alone...🙄)
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‼️🫀🇬🇧Gin.Gin🇿🇦🚩
(@Gin_Shamasi) reported
from
London, England
@EE why do i have to call every single month about my signal issues but yet i pay full amount every month on time. Yet your UK No1 leading cellular network providers!! This if frustrating me now 😡😤🤬 I’m at home or work I’m facing connection ISSUES.
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Farhoud Chaparian
(@ChaparianF) reported
from
West Molesey, England
@EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.
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pavlin yankov
(@paulondon666) reported
from
Lambeth, England
@EE Good morning. Why have you suspended my Pay as go service ?
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Ewan Stevenson ⛄️
(@EwanJStevenson) reported
from
Lambeth, England
@EE Hi, someone from your tech support team was supposed to call me back yesterday and still nothing? Thanks
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Jason Coppin
(@jason_coppin) reported
from
London, England
@EE still waiting for my 5G SIM card which I ordered on Wednesday morning. Allowing for Covid delays, would have expected it here by now via first class post. If you weren’t the only decent 5G signal round here, would be thinking about cancelling! 😳
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Dan Taylor
(@danthomastaylor) reported
from
Lambeth, England
Really frustrating when you’re trying to meet friends and @ee is down. 😡 #EEDown
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Hazel 🥸
(@BurnzyH) reported
from
Redhill, England
Anyone ever had an issue with their sim in their upgrade phone from @EE upgraded to an iPhone 12 from XS and they sent a new sim, nearly 24 hours later and it just won’t register at all. Not sure if I’m doing anything wrong. Very frustrating
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PapaQ69
(@AddicksGlenn69) reported
from
Bromley, England
@EE hi there why has the broadband internet become so poor recently. When I switched a few months back from @virginmedia the signal was always reliable around 50 to 60mbps never dropping out. Recently keeps dropping out to below 2mbps which is the reason I switched from virgin.
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Chris
(@Stallios76) reported
from
Crawley, England
@EE Hi, any chance you can explain how I can upgrade from an IPhone xr(never a problem & great signal everywhere) to an iPhone 12, and struggle to get signal and doesn’t charge in the car..? #veryannoying
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Ronin Shaw
(@RezxoShaw) reported
from
Kingston upon Thames, England
@EE I am an EE customer. I am receiving cold calls from uk mobile number daily. A voice speaks in Chinese language. I want this number traced and block all calls from such companies. I block the number but they call from new number. Number today was 07744 310431.
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Lawen Lawko Karim
(@LawenLawko) reported
from
Croydon, England
Very disappointed with @EE . Have not had any signal at my flat and place of work for nearly a year now . Apparently it’s part of the contract I signed. #fraud
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Carole Hawkins
(@hawkins_carole) reported
@EE @Ofcom On top of all the other problems you never deal with now you have made it impossible to see the bills you send out - when are you going to get your act together and provide a decent service to the @bt_uk clients you have purloined.
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Luke Jolyon
(@lukejolyon) reported
Dear @ee in the last few days our broadband (provided newly by you since April) keeps dropping out for about 30 seconds, then coming back. Very frustrating as we have had dropped video calls and TV. Could someone pls contact me to talk through a solution/fix? Thanks
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Agent064
(@user02323) reported
@EE Hey EE, you kicked off in 2010 – that’s 15 years, longer than my patience! Why can’t I get a decent signal on the train into London? I zoom past Wembley Stadium (your sponsored spot with blazing 5G), Full bars of “rubbish” (5G), Spotify stalls, radio cuts out, and web browsing Forget it! – slower than a train when they’re not on strike. You’ve had ages to fix this train wreck of coverage! is the signal hiding in a tunnel with no escape plan? Sort it out before I switch to carrier pigeons! #EERant #NoSignalStruggles
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Ian G
(@dr_slk) reported
@EE Shocking 5G connection by Weston hospital today. 3 bars of signal but have only managed 2 messages in an hour and internet access is zero. If you live in Weston I’d go with another carrier.
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chris atherley
(@AtherleyChris) reported
@EE definitely don't recommend being with EE in Wales. Zero service waste of money paying for 5g.
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🅣🅞🅜🅜🅨 🅑🅡🅐🅩🅘🅛
(@tommybrazil_) reported
@EE why do i need to sign in to see what the issues are in my area? Just tell me so I know how long to expect awful service? PE14 0SB
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Jolyon Rubinstein
(@JolyonRubs) reported
Dear @EE hands down the worst customer service I have ever experienced. Stunned at 3 different calls being cut off to rectify an error on your end!
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Jenny Atkins
(@lesspedants) reported
@EE I got through in the end but went through as an internal call to the billing support team. I wasn’t offered a call back when I first called although the person I spoke to said it should have been an option. He was very helpful and sorted things out.
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Shane Deery 📱
(@_W33_Shane) reported
Hey @EE I spoke with your customer service team on Friday morning as I messed up my eSIM on my EE account & have asked for your guys to send out a replacement physical SIM card already activated but I have since learned my local Royal Mail delivery office 1/2
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KPSims
(@kp_sims) reported
@EE mobile internet down! I see you are replying with a generic reply but this needs to be looked at asap as it’s clearly affecting a lot of people. Any ideas on when it will be back up and running?