EE

EE Outage Report in Lower Kingswood, Surrey, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Lower Kingswood, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Lower Kingswood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Lower Kingswood, Surrey, England 01/16/2026 15:50

January 16: Problems at EE

EE is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Lower Kingswood, Surrey, England

The most recent EE outage reports came from the following cities: London, Mitcham, Croydon, Purley, Bromley, Weybridge, Beckenham, Leatherhead, Sutton, Coulsdon, Crawley, Warlingham, Dorking, Epsom and Reigate.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Lower Kingswood, England

Latest outage, problems and issue reports in Lower Kingswood and nearby locations:

  • jonathonfp Jonny Pugsley (@jonathonfp) reported from Kingston upon Thames, England

    @EE what has happened to your signal in KT6? It’s non existent currently 🙄

  • knolanuk Kevin Nolan (@knolanuk) reported from Lambeth, England

    @daddybearcub @EE Every year my operator texts me to let me know about their RPI tariff rises. I go straight on the website and always find a new plan that gives me more data for less than I'm currently paying. They're obliged to offer existing customers the same deal, so my bill always goes down.

  • MusicMoofie ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    For crying out loud @VodafoneUK , why can’t your 4G be reliable 24 hours a day, yet again I’m having issues uploading an hour’s recording to Mixcloud. And yes I’ve rebooted my phone. I’m SICK of this. Now the upload has restarted. Can’t wait to go to @EE in November

  • MusicMoofie ✌🏻Gary aka Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    I can’t wait to leave @VodafoneUK in November. I’m sick of the regular issues I’m experiencing. If it’s not 4G data issue which is most of the time, it’s now sending text messages. @EE would never have such regular issues, neither should any network

  • senorfenty Dami (@senorfenty) reported from London, England

    EE has been moving mad lately . My signal is so disgusting @EE please sort it out

  • KarenA_69 Karen Alford (@KarenA_69) reported from Whyteleafe, England

    @EE absolute disgusting service especially as been a customer for 26 years.. not for much longer if nobody can be bothered to get back to me #badcustomerservice #EE

  • rajeshdhulashia Rajesh Dhulashia (@rajeshdhulashia) reported from London, England

    @EE are you having signal issues the last few weeks? Have gone from 4 to 1 bar on phone… not good, sometimes internet doesn’t even work despite it saying 4G

  • acroliths Christine Taylor (@acroliths) reported from East Grinstead, England

    @AppleSupport so now three weeks without iPhone SE- Group 8 now tell me it has been returned to Apple so I have no opportunity to ask @EE to look at this. How much longer to sort a replacement phone? This is unacceptable for me - the customer

  • Paula_Griffin65 Paula Griffin 🏳️‍⚧️ 💙💖🤍💖💙 (@Paula_Griffin65) reported from London, England

    @EE In a few short sentences. I am not getting a decent signal. It drops from 5G through 4G to 3G then E and loses connection when I’m on the phone. There is no mobile data when I’m on the phone. I’m currently piggybacking Wi-Fi ATM

  • NicholsGillian gillian nichols counselling (@NicholsGillian) reported from Kingston upon Thames, England

    @Tent_Peg @EE I’m trying to run a business and the network is dropping in and out constantly! I had better signal in Cornwall than I’m getting in Surrey!

  • MusicMoofie ✌🏻Gary aka Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    Once again I’m having uploading issues with @VodafoneUK 4G data service. I’m sick of this, I’ll be pleased to go with @EE in November who I know are far more reliable than Vodafone ever could be. THREE times so far my upload has restarted using my mobile hotspot

  • DanGinBrown Dan Dad 🔶 (@DanGinBrown) reported from Epsom and Ewell District, England

    @EE Our Broadband has been down for a while now. KT4 area. Are there any faults in the network we should know about?

  • GIN_SHAMASI 🇿🇦🐍THAMBOLENYOKA🐍🇬🇧 (@GIN_SHAMASI) reported from London, England

    @EE i’ve been trying to get help with unlocking my phone and I’m not getting anywhere. So now i have a phone that I can’t use any other Sim card on it because it’s locked although i have finished paying off the contract and i did DM @EE and they ignoring me 🤬😡

  • NicholsGillian gillian nichols counselling (@NicholsGillian) reported from Kingston upon Thames, England

    The past 2 weeks in Chessington KT9 the @EE mobile signal has dropped in and out consistently and isn’t good enough to rely upon for an entire phone call. Please let us know what is being done about this appalling, unreliable service.

  • teresaspost Teresa Walsh ● (@teresaspost) reported from Merton, England

    @EE can you help? App is telling me I can upgrade but then saying no suitable plans? Whyyyyy???

  • KeithBursnall Keith Bursnall 🏳️‍🌈 (@KeithBursnall) reported from London, England

    @virginmedia been down for most of the day (thank god for @EE mobile data). No mention of local network issues.

  • KeithBursnall Keith Bursnall 🏳️‍🌈 (@KeithBursnall) reported from London, England

    No internet with @virginmedia and 5G down to a crawl with @EE - I shall have to take up@knitting!

  • marein_marein Marein Overbeeke (@marein_marein) reported from Bromley, England

    Hi @EE, can you let me know if there are any connectivity issues in the Orpington area. Able to receive calls but person can't hear us!! #pleasehelp

  • HyPeSTsNaTchY kieransnatchu (@HyPeSTsNaTchY) reported from Crawley, England

    @RoDi117 @EE The problem now is people are going to blame @NianticLabs for this and it’s not there fault.

  • MusicMoofie ✌🏻Gary aka Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    @AnaVK Haha, that would annoy me doing that. This is why I’ve made sure I’m with a decent network and I’m moving to @EE in November cuz I keep having issues with @VodafoneUK

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • AdsBrady Adam Brady (@AdsBrady) reported

    @ee So on the 8th time of chasing, after you added a second line to my account instead of upgrading it - I’m told the resolution and refund was essentially invented by the last person in customer service I spoke to. Ridiculous.

  • misskirsten187 Kirsten Alexander (@misskirsten187) reported

    @EE I am trying to login to my account on your website on my Chromebook. I have entered the correct details and the main page appears. Then when I click to look at my account it says "You've successfully logged out". It did that a couple of days ago too. Why is it happening?

  • keith_wilson 𝔎𝔢𝔦𝔱𝔥 𝔚𝔦𝔩𝔰𝔬𝔫 #CovidIsNotOver (@keith_wilson) reported

    It turns out that @EE has only one roaming partner in Germany: O2. So if the O2 signal is poor, you don’t get any internet. So much for paying extra to ‘roam abroad’. 🤨

  • moosemousse Rachel James 🍓 (@moosemousse) reported

    Was looking at upgrading my phone with @EE and it said to log in for better deals. As a new customer the phone I want is £45 a month with £50 up front for £10GB a month. As an upgrade it's £49 a month with £70 up front for £10GB a month. That's not better.

  • h0useplant Luce ✨ (@h0useplant) reported

    @EE I’m having issues every other week since I upgraded my phone with you guys. My bill last month failed, when I rang to rectify it you told me it’d try again which it didn’t so I paid through the app, you then tried to charge me 2 more times for the same bill (1/2)

  • filmflammable Filmflammable (@filmflammable) reported

    @EE disappointing upgrade offers guys. Loyal customer since you started and you can't even match @iD_Mobile_UK sadly i think this means goodbye.

  • BaylisKatie Katie Baylis (@BaylisKatie) reported

    @EE Unfortunately not. Been treated really poorly by EE after ten years of loyal service. I have given up on contacting you directly due to the amount of times I've waited on hold and been disconnected.

  • jameswolf_7 James (@jameswolf_7) reported

    @EE Reliable? You left me without data in Turkey and I had to call cust service that incorrectly told me no more data; I was eventually able to pay for and use more data the next day but you charged me over £100 for the call to cust services!!!

  • PriyaMulji Priya Mulji (@PriyaMulji) reported

    @O2 Hi, I was just talking to someone (think his name was Mohammed) about leaving @EE and moving to you. Any chance someone could call me as I’m having major issues with calls on my current network

  • JNMFagan Jessica Whitcutt Fagan (@JNMFagan) reported

    @EE Same everywhere although not so bad today. Pls DM me