EE

EE Outage Report in Lower Kingswood, Surrey, England

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Lower Kingswood, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Lower Kingswood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Lower Kingswood, Surrey, England 01/16/2026 09:40

January 16: Problems at EE

EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Lower Kingswood, Surrey, England

The most recent EE outage reports came from the following cities: London, Mitcham, Croydon, Purley, Bromley, Weybridge, Beckenham, Leatherhead, Sutton, Coulsdon, Crawley, Warlingham, Dorking, Epsom and Reigate.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomMitcham Internet
United KingdomCroydon E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Lower Kingswood, England

Latest outage, problems and issue reports in Lower Kingswood and nearby locations:

  • bostoed0624 Yang Xu (@bostoed0624) reported from Croydon, England

    @StephenEPotts @EE We have unlimited data atm. Was 500G previously but we never went over it even with lots of YouTube and Netflix streaming (we don’t have cable).

  • tykeharvey T y k e (@tykeharvey) reported from Worcester Park, England

    @ee 5G is worse than there 4G it never blood loads anything

  • Stephen_Tilney Stephen Tilney (@Stephen_Tilney) reported from Kingston upon Thames, England

    @EE Still no "Call Back".... Perhaps the signal is poor ?!

  • cmaso21 Chris Mason (@cmaso21) reported from Lambeth, England

    @EE @MarcAllera your company is actually a joke and have zero levels of customer service !!!!

  • repd1975 Robert Dunford (@repd1975) reported from Esher, England

    Hi @EE is there an issue with sending texts in the SW London region right now?

  • cmaso21 Chris Mason (@cmaso21) reported from Lambeth, England

    @EE I am absolutely astounded with the lack of customer service. I have 3 open complaints. Someone needs to contact me quickly as I am absolutely raging. You need to contact me ASAP 😡😡

  • ThemoonIHATEYOU Paul Dunne (@ThemoonIHATEYOU) reported from London, England

    @EE for the last few days my broadband keeps cutting out, very frustrating....is there a problem or is it the equipment you've provided?

  • BakahJosephine Josephine Bakah (@BakahJosephine) reported from London, England

    @ASA_UK pls stop the @EE ad with the snake. It's horrible and traumatising. Horrible!

  • bertie_cee Rob Cockerton (@bertie_cee) reported from London, England

    @MarcAllera absolutely exhausted with trying to end my contract with @EE I pay £105 a month which increases by £12 in april! Countless drop calls! Poor coverage yet my work colleagues on Tesco mobile laugh at me! I want to reduce my monthly bill but told I cannot

  • _beckid ✈️ B (@_beckid) reported from Croydon, England

    @O2 With all due respect I don’t need these tips to know how to work a phone and ensure it’s data is on etc! Everyone I know on o2 is having appalling signal. My daughters @EE phone works everywhere and I’ll be stood right next to her with 4g showing but actually no signal.

  • BakahJosephine Josephine Bakah (@BakahJosephine) reported from London, England

    @EE pls put a stop to the snake Ad. It's horrible and traumatising.

  • tommygilchrist 🇺🇦 Tommy Gilchrist 🏳️‍🌈 (@tommygilchrist) reported from Lambeth, England

    It is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.

  • starmanuk Jason Starman QBE 💙 (@starmanuk) reported from London, England

    @EE I'm currently receiving no service in southeast London. Is there an outage?

  • Matty_a93 Matty (@Matty_a93) reported from Crawley, England

    @EE is your network down right now? My phone has stopped receiving texts/data

  • tomaszrykala Tomasz Rykała (@tomaszrykala) reported from London, England

    @JamieHolePunch @Tucker5law @EE "****, it's Angela Heaney. She'd hacked his phone!"

  • HarryHardy91 petrolheadharry (@HarryHardy91) reported from Bromley, England

    @ee down again ? Not able to make any calls or internet

  • richardfoster1 Richard Foster (@richardfoster1) reported from London, England

    @bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!

  • VeenaPa42103967 Veena Patel (@VeenaPa42103967) reported from Croydon, England

    @EE If you work for ee then my issues has gone to complaints and no manager had attempted to call me like advisor have said. I spoke to on the web chat who clearly was reading from a script saying he’s a manager. But wasn’t even in this country.

  • gothtink696 Jenny Sanders (@gothtink696) reported from Croydon, England

    @EE can you please explain why when you try and load the page for upgrades there is always a problem saying it can't be found. I'm due for an upgrade and at the moment I can't see what deal I may want

  • Munden87 AA Ron 🖤 👟 (@Munden87) reported from Addington, England

    @EE has there been network issues in London today? As I had 5G earlier but nothing was working?!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • AlantaRose Alanta Rose (@AlantaRose) reported

    @EE I cannot believe your lack of education with your customer service team - no one knows what they are doing ! This is the 4th I’ve had an issue this week - now your lines are closed. I cannot wait to leave your company ! Absolutely god awful. #ratherbewith3

  • journeyingjohn journeyingjohn (@journeyingjohn) reported

    @EE the UK’s best network... ...for it's shareholders and management and most expensive with execrable service for it's customers. Despite the marketing hype, signal is no better than others, charges are massively higher and with contention ratios, real world speeds are poor.

  • SeanMcn99075899 Sean Mcnally (@SeanMcn99075899) reported

    So the bad network service continues from @EE can't wait till I can leave

  • eisfah one eye open when i’m sleeping 👁 (@eisfah) reported

    Trying to upgrade my grandma’s contract and I just spoke to THE RUDEST, most disrespectful customer service rep ever 😳 even my sister is sat here shocked! @EE the guy didn’t even want to apologise on the phone, according to him he’d said nothing wrong!!!! Bloody fuming 😤😤

  • Junction10 Jason Sheldon (@Junction10) reported

    Any idea if you’re ever going to improve the mobile signal in my home area @EE ? I’ve waited twelve hours for a support call from Apple and they couldn’t hear a word I was saying on two attempts to call me because of poor quality calls breaking up.

  • PeterRa33it PeterRa33it (@PeterRa33it) reported

    Awful @EE service in regards to the @PlayStation addon I purchased yesterday. Processed my order, took £10 upfront, received a confirmation email only to be told there is no stock after I called them and no restock for A MONTH. Lost faith in @EE and will moving my next contract.

  • PTofi Paul Tofi (@PTofi) reported

    @EE No phone coverage in Wadebridge is there a local problem? I have had no service all morning.

  • Matthew88461305 Matty 🌈 (@Matthew88461305) reported

    @EE Thank you for your help! I’m getting mixed messages, online chat says I can downgrade from today (3rd September) but when I call I’m getting told to call back on the 19th September. I don’t think people want to help me on this matter as I’ve been a customer for many years.

  • Jo67292493 Jo (@Jo67292493) reported

    @EE The EE app doesn't work on my Xiaomi Redmi Note 9 phone. Please advise..

  • alan_maddison Al (@alan_maddison) reported

    @EE Or use the network that is still fast but 2x cheaper?