EE

EE Outage Report in Lower Kingswood, Surrey, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Lower Kingswood, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Lower Kingswood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Lower Kingswood, Surrey, England 03/31/2026 04:40

March 31: Problems at EE

EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (29%)

    Phone (29%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Lower Kingswood, Surrey, England

The most recent EE outage reports came from the following cities: London, Croydon, Redhill, Weybridge, Epsom, Purley, Crawley, Sunbury-on-Thames, Kingston upon Thames, Caterham, Worcester Park, Carshalton, Horley, Beckenham and Thornton Heath.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomCroydon Internet
United KingdomCroydon Internet
United KingdomLondon Phone
United KingdomRedhill Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Lower Kingswood, England

Latest outage, problems and issue reports in Lower Kingswood and nearby locations:

  • elusivemoment Maya Stone (@elusivemoment) reported from Kingston upon Thames, England

    @EE even though you said you checked and there is apparently nothing wrong in my area yet again today I had a call drop midway as my signal dropped off completely mid-call.

  • PhilHutchins91 Phil Hutchins (@PhilHutchins91) reported from Bromley, England

    Why are companies like @EE rolling out 5G when they can’t even get the capital city to have signal strong enough to make a call for more than 5 mins without having failures. It happens too often in London at so many locations it’s insane. Money wasted on ‘better’ than improving!

  • chrisgolds Christopher Golds (@chrisgolds) reported from Lambeth, England

    @EE I do use Apple Music but never via my phone bill. I pay for it separately and always have done.

  • crabrc Rob Crabtree (@crabrc) reported from Lambeth, England

    . @EE it’s 14 days since I ordered a sim only plan from you guys. Nearly two weeks later, 10 calls to customer service, 2 visits to a store, still no working sim. Your staff are always polite and helpful, but your systems are utterly inept...1 of 2

  • niallmcdougall Niall McDougall (@niallmcdougall) reported from Lambeth, England

    @ScottWestron @EE I have the same level of customer service satisfaction with @firstdirect 😀

  • mo55541011 Lewis Morgan (@mo55541011) reported from Croydon, England

    @EE phone not working AGAIN 3rd time since march this is unacceptable

  • GBsBestElvis Mark ELVIS Goddard (@GBsBestElvis) reported from Hooley, England

    @EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!

  • ByGeoffW Geoff Whitehouse (@ByGeoffW) reported from Lambeth, England

    @nigelwalsh @goforsergei @LedaGlyptis @Emeka_Nwonu @IoanaGuiman @kelseyg @renemichau @dionlisle @MarkosZach @Shankarsundar @DexterCousins @davebarna @xinjamoney @Airchintu @petervan @Fegan @EE It’s why I’ll never ever bank with Santander or RBS. They really messed up my grandfather’s finances and then blamed my mom, while she’s still grieving about losing her dad 🤬🤬🤬🤬

  • Will527 William Clark (@Will527) reported from London, England

    @EE Hello EE. I am desperate to move from @VodafoneUK as after 4 weeks they still can’t connect my Apple Watch series 4 to a data plan! Can you help. I have been a client of theirs for over 10 years. @Apple your product is being compromised by your contract with @VodafoneUK.

  • starfilms David Abbott (@starfilms) reported from Bromley, England

    @EE any issues in BR3, EE internet stopped working, hub just has orange flashing light fit internet.

  • PagesPlumbers Allan Page (@PagesPlumbers) reported from Spelthorne District, England

    @EE My signal keeps dropping in and out. Within the last month I’ve probably had a “call failed” at least 10 times. Tried the “British” have you turned it off and back on again.

  • ashleyhaase0 AH (@ashleyhaase0) reported from Croydon, England

    @EE how can both your service and customer service be trash. £93 a month for this non sense. Better off using giff gaff.

  • GBsBestElvis Mark ELVIS Goddard (@GBsBestElvis) reported from Hooley, England

    @EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!

  • williada60 David Williams (@williada60) reported from Lambeth, England

    @EE thank you for wasting another 20 minutes of my life talking about my complaint and getting no where I feel like a hamster going round and round with no conclusion. Now let’s see what the ombudsman has to say about this

  • PagesPlumbers Allan Page (@PagesPlumbers) reported from Spelthorne District, England

    @EE Usually have full signal at home. 4bars. Currently sitting at 2bars.... 🙄

  • cobartlett Christopher Bartlett-Walford (@cobartlett) reported from London, England

    @CliveChenery @EE They tried to upsell me to BB whilst in the conversation about my phone ! Couldn't believe all they were thinking of was extra sale, not how to help their customer with a query they had!

  • williada60 David Williams (@williada60) reported from Lambeth, England

    @EE Thank you Peter W on this occasion EE have failed on ever count and I’m angry and saddened that after being a loyal customer with EE I’m treated in the way I’m being treated by EE and it’s staff. Just think it time to cut my ties with EE when my contract up

  • vladyhell Vladimir Sivc (@vladyhell) reported from Lambeth, England

    @EE Lol! I've tried everything including switching it on and off. Apparently it's a service fault in the local area :(

  • PagesPlumbers Allan Page (@PagesPlumbers) reported from Spelthorne District, England

    @EE My wife has the IPhone X. We’ve both been having the “Call failed” happening a lot recently. Both got 2 out of 4 bars signal. Both on EE

  • mrdavidnunn David Nunn (@mrdavidnunn) reported from London, England

    @EE These places are bad every day. Turning of and back on again does not resolve. They are black spots. Should be sorting out 4G before worrying about 5G.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • lynnannem lynn mitchell 👬🎶🎭📚 (@lynnannem) reported

    @EE please can you help me. Have dm you. I have been told I have reached my spend cap. Have logged into my account but still do not understand it.

  • appariciojunior AJ (@appariciojunior) reported

    @EE a profit idea here: - add a calculator with a slider for the deposit, more deposits less monthly - allowing customers to build what they think is the best package example: I want to deposit 400£ so the monthly goes down, but even calling to ee I cant as a customer.

  • ASheradelia DeeDee Chickadee (@ASheradelia) reported

    @EE Please check your DMs, outage yet again, this is appalling!

  • JBWeb_3 JBWeb3 (@JBWeb_3) reported

    @MarcAllera @EE EE London Moorgate branch has the worst level of customer service I've ever received. Store Manager by name Kam, thinks he's running his dad's market stall. According to him his words are supreme. I will be making an official complaint with full details. #London

  • SimoYarrakid Simon M Appleby (@SimoYarrakid) reported

    @EE Seems to have cleared itself but not only myself others having the same issues. Reading some of the tweets etc. Seems to be a problem. Maybes wi d owing the signal away

  • NatalieKidd89 Natalie Kidd ♡ (@NatalieKidd89) reported

    @EE keep getting 01462 341325 phoning me.Just answered and before I could finish my sentence the call was put down on me. Please can you stop this number contacting me and tell your call workers to let customers finish their sentences before putting the phone down on them

  • gfkw47 G Woodhouse 3.5% #BLM #FBR #EU citizen #PR_Voting (@gfkw47) reported

    @EE Thank you for this info. I have already contacted the credit agencies who have confirmed that my score is "Excellent" and that there are no issues that would stop my credit application in their view.

  • kidsgrovecommu1 Penny Laine (@kidsgrovecommu1) reported

    First World problem, I know. Why do mobile phone companies make it so difficult to swap providers, even when one owns the other? @EE

  • iamhelenaxo helena (@iamhelenaxo) reported

    @EE just tried to ring again and get a message to say the service is temporarily unavailable ? this is ringing through the app

  • FootyChick16 Vicky Johnson (@FootyChick16) reported

    @EE please help! I need to cancel an extra line you issued, I've not received the SIM. I keep calling, can't get through, you close the termination line at 5pm and I work till 5pm. No way of emayou or contacting you for this?? Please can someone help me I'm at my whits end!!!