EE Outage Report in Lower Kingswood, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Lower Kingswood, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Lower Kingswood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 31: Problems at EE
EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Total Blackout (13%)
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Wi-fi (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Lower Kingswood, Surrey, England
The most recent EE outage reports came from the following cities: London, Croydon, Redhill, Weybridge, Epsom, Purley, Crawley, Sunbury-on-Thames, Kingston upon Thames, Caterham, Worcester Park, Carshalton, Horley, Beckenham and Thornton Heath.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Lower Kingswood, England
Latest outage, problems and issue reports in Lower Kingswood and nearby locations:
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Maya Stone
(@elusivemoment) reported
from
Kingston upon Thames, England
@EE even though you said you checked and there is apparently nothing wrong in my area yet again today I had a call drop midway as my signal dropped off completely mid-call.
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Phil Hutchins
(@PhilHutchins91) reported
from
Bromley, England
Why are companies like @EE rolling out 5G when they can’t even get the capital city to have signal strong enough to make a call for more than 5 mins without having failures. It happens too often in London at so many locations it’s insane. Money wasted on ‘better’ than improving!
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Christopher Golds
(@chrisgolds) reported
from
Lambeth, England
@EE I do use Apple Music but never via my phone bill. I pay for it separately and always have done.
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Rob Crabtree
(@crabrc) reported
from
Lambeth, England
. @EE it’s 14 days since I ordered a sim only plan from you guys. Nearly two weeks later, 10 calls to customer service, 2 visits to a store, still no working sim. Your staff are always polite and helpful, but your systems are utterly inept...1 of 2
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Niall McDougall
(@niallmcdougall) reported
from
Lambeth, England
@ScottWestron @EE I have the same level of customer service satisfaction with @firstdirect 😀
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Lewis Morgan
(@mo55541011) reported
from
Croydon, England
@EE phone not working AGAIN 3rd time since march this is unacceptable
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Mark ELVIS Goddard
(@GBsBestElvis) reported
from
Hooley, England
@EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!
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Geoff Whitehouse
(@ByGeoffW) reported
from
Lambeth, England
@nigelwalsh @goforsergei @LedaGlyptis @Emeka_Nwonu @IoanaGuiman @kelseyg @renemichau @dionlisle @MarkosZach @Shankarsundar @DexterCousins @davebarna @xinjamoney @Airchintu @petervan @Fegan @EE It’s why I’ll never ever bank with Santander or RBS. They really messed up my grandfather’s finances and then blamed my mom, while she’s still grieving about losing her dad 🤬🤬🤬🤬
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William Clark
(@Will527) reported
from
London, England
@EE Hello EE. I am desperate to move from @VodafoneUK as after 4 weeks they still can’t connect my Apple Watch series 4 to a data plan! Can you help. I have been a client of theirs for over 10 years. @Apple your product is being compromised by your contract with @VodafoneUK.
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David Abbott
(@starfilms) reported
from
Bromley, England
@EE any issues in BR3, EE internet stopped working, hub just has orange flashing light fit internet.
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Allan Page
(@PagesPlumbers) reported
from
Spelthorne District, England
@EE My signal keeps dropping in and out. Within the last month I’ve probably had a “call failed” at least 10 times. Tried the “British” have you turned it off and back on again.
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AH
(@ashleyhaase0) reported
from
Croydon, England
@EE how can both your service and customer service be trash. £93 a month for this non sense. Better off using giff gaff.
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Mark ELVIS Goddard
(@GBsBestElvis) reported
from
Hooley, England
@EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!
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David Williams
(@williada60) reported
from
Lambeth, England
@EE thank you for wasting another 20 minutes of my life talking about my complaint and getting no where I feel like a hamster going round and round with no conclusion. Now let’s see what the ombudsman has to say about this
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Allan Page
(@PagesPlumbers) reported
from
Spelthorne District, England
@EE Usually have full signal at home. 4bars. Currently sitting at 2bars.... 🙄
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Christopher Bartlett-Walford
(@cobartlett) reported
from
London, England
@CliveChenery @EE They tried to upsell me to BB whilst in the conversation about my phone ! Couldn't believe all they were thinking of was extra sale, not how to help their customer with a query they had!
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David Williams
(@williada60) reported
from
Lambeth, England
@EE Thank you Peter W on this occasion EE have failed on ever count and I’m angry and saddened that after being a loyal customer with EE I’m treated in the way I’m being treated by EE and it’s staff. Just think it time to cut my ties with EE when my contract up
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Vladimir Sivc
(@vladyhell) reported
from
Lambeth, England
@EE Lol! I've tried everything including switching it on and off. Apparently it's a service fault in the local area :(
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Allan Page
(@PagesPlumbers) reported
from
Spelthorne District, England
@EE My wife has the IPhone X. We’ve both been having the “Call failed” happening a lot recently. Both got 2 out of 4 bars signal. Both on EE
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David Nunn
(@mrdavidnunn) reported
from
London, England
@EE These places are bad every day. Turning of and back on again does not resolve. They are black spots. Should be sorting out 4G before worrying about 5G.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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lynn mitchell 👬🎶🎭📚
(@lynnannem) reported
@EE please can you help me. Have dm you. I have been told I have reached my spend cap. Have logged into my account but still do not understand it.
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AJ
(@appariciojunior) reported
@EE a profit idea here: - add a calculator with a slider for the deposit, more deposits less monthly - allowing customers to build what they think is the best package example: I want to deposit 400£ so the monthly goes down, but even calling to ee I cant as a customer.
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DeeDee Chickadee
(@ASheradelia) reported
@EE Please check your DMs, outage yet again, this is appalling!
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JBWeb3
(@JBWeb_3) reported
@MarcAllera @EE EE London Moorgate branch has the worst level of customer service I've ever received. Store Manager by name Kam, thinks he's running his dad's market stall. According to him his words are supreme. I will be making an official complaint with full details. #London
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Simon M Appleby
(@SimoYarrakid) reported
@EE Seems to have cleared itself but not only myself others having the same issues. Reading some of the tweets etc. Seems to be a problem. Maybes wi d owing the signal away
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Natalie Kidd ♡
(@NatalieKidd89) reported
@EE keep getting 01462 341325 phoning me.Just answered and before I could finish my sentence the call was put down on me. Please can you stop this number contacting me and tell your call workers to let customers finish their sentences before putting the phone down on them
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G Woodhouse 3.5% #BLM #FBR #EU citizen #PR_Voting
(@gfkw47) reported
@EE Thank you for this info. I have already contacted the credit agencies who have confirmed that my score is "Excellent" and that there are no issues that would stop my credit application in their view.
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Penny Laine
(@kidsgrovecommu1) reported
First World problem, I know. Why do mobile phone companies make it so difficult to swap providers, even when one owns the other? @EE
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helena
(@iamhelenaxo) reported
@EE just tried to ring again and get a message to say the service is temporarily unavailable ? this is ringing through the app
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Vicky Johnson
(@FootyChick16) reported
@EE please help! I need to cancel an extra line you issued, I've not received the SIM. I keep calling, can't get through, you close the termination line at 5pm and I work till 5pm. No way of emayou or contacting you for this?? Please can someone help me I'm at my whits end!!!