O2 Outage Report in Willesden, Greater London, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Willesden, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 10: Problems at O2
O2 is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (15%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Willesden, Greater London, England
The most recent O2 outage reports came from the following cities: Hammersmith, London, Poplar, Hackney, Muswell Hill, Bushey, Chingford, Southwark, Paddington, Thornton Heath, Barnet, Hounslow, City of London, Harringay and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| London |
Phone | |
| Poplar |
Phone | |
| London |
Wi-fi | |
| Hackney |
TV | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Willesden, England
Latest outage, problems and issue reports in Willesden and nearby locations:
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siege
(@siegeism) reported
from
London, England
@O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.
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Rose Hinds
(@RoseHinds) reported
from
Kensington, England
@O2 Ah ok thank you. I’ve realised that my free trial with Calm has expired - how can I find out how much this is meant to cost? I’ve been charged twice and was not reminded that it would charge me this month please help
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Pasha
(@Mr_ISC) reported
from
Wandsworth, England
Serious network issues with @O2 - calls not connecting or dropping after 30secs all morning!!
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Nickle Arse
(@Brunts1980) reported
from
Camberwell, England
Thought @ThreeUK were bad but @o2 may have to be even worse...
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Ayden Wilson
(@aydenwilsonHE) reported
from
Hackney, England
Anyone else lost @O2 signal?
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Steve Hodgson
(@SteveHodgson1) reported
from
Merton, England
@O2 are you having power problems in the SW London area? I can’t get a service which is normally excellent
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Martin Kay
(@martinkay11) reported
from
Wandsworth, England
Did @O2 iphone recycle thing (diff login to normal O2... would help if they told you 🙄), was quoted £132. Then get message they’ve revised value to £28. 79% reduction. Zero explanation as to why. I’ll have that phone back then #o2recycle All a bit #GreedierO2 than #GreenerO2
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siege
(@siegeism) reported
from
London, England
@O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?
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hedara
(@hedaramusic) reported
from
Hammersmith, England
@O2 absolute JOKE of a service today. Got a deal offered to me by your retentions team TODAY, I ring back later to call it and no one with authorise it. Been passed to and fro for an hour and a half and got NOWHERE. The phone and deal I want is sat in my basket. Help.
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It’s only curly at the front
(@sladey66) reported
from
Camberwell, England
Is anybody else getting no service from o2? It’s been woeful for weeks @O2
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Mark Harris
(@markh4780) reported
from
Kensington, England
@O2 looks like it’s gone down in London!!!! Any update on this would be helpful 🤷🏽
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Patrick Keyte
(@PatrickKeyte) reported
from
London, England
@O2 please can you help me? Numerous people are getting calls from my mobile number when I haven’t actually called them or even have their details to start with. This has happened twice in the last week with two different people
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Jay S.
(@J5752x) reported
from
Paddington, England
Went to @O2 #TCR to swap my monthly contract onto a prepaid card. I was told it has to be done over the phone and they can’t issue a new SIM in store. Went to @EE and asked if I could transfer my number to them. The seem enthusiastic
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Ben Mitch 🇪🇺🏳️🌈🇨🇦🏴😎🤪
(@Mountie31) reported
from
Tottenham, England
@O2 You have had this problem for the last 20 years doubt a self help guide will work. Ive made several complaints so end of contract I will be looking for a new service provider ...
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Steve Hodgson
(@SteveHodgson1) reported
from
Merton, England
@O2 Hi, yes I’ve done both. Apps are so slow loading when wireless is switched off and service isn’t great on 3G or 4G. Used to be excellent
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Stephanie Bennett
(@StephsBubble) reported
from
Ealing, England
@O2 Yes I’ve had the iPhone since the 3G and never had this before
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Sheree
(@Sheree_Kirby) reported
from
London, England
@O2 I have an issue with my phone, some calls are not coming through (not ring or notification if missed called) & I'm not getting voicemails till hours later, it's not updating. After the phone battery dies & switched on or restarted do they appear.
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Shane Pender
(@silverback1809) reported
from
Bromley, England
@O2 Is there an issue for WhatsApp videos on o2? Both mine and my other half’s WhatsApp has stopped playing videos were sent. I use some videos I’m sent for my job!!!! I’ve deleted the app I’ve contacted WhatsApp. Still nothing is working!
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@cgledhill @McDonaldsUK @O2 I think the more pressing question is: Why are you using a public wi-fi network?
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Rose Hinds
(@RoseHinds) reported
from
Kensington, England
@O2 hi I’ve been charged extra this month for my phone / Apple Watch bill. Please could someone help me and explain why / resolve the issue
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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DaisyJuke
(@studant47) reported
@O2 No valid reason at all. It seems to be a common complaint 🥺
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Elektra Kosh Edwards
(@edwards_elektra) reported
@O2 I don't have a phone to do that, only a tablet. (The contract which has finished is for personal WiFi hotspot)I really really need a link to the written chat to get in touch with an agent to cancel asap....I can't afford the payments
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Sam Tennant
(@Samueltennant) reported
@O2 over a month ago I Emailed O2 with the evidence of a Contract taken out falsely in my name, they are now defaulting and my CRating is taking a hit. No-one at O2 has contacted me. I have provided all the records and details from the fake TransUnion search. Please help me.
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Katherine
(@katherine_bent) reported
@O2 following on from calls via 202, retentions & cust service. I tried to get my PAC code by texting 65075 but apparently your systems down! Then I have been passed around but been told noone can help! I have raised a complaint as this is ridiculous! Just send the code to my mob
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Gareth Rapley
(@Rappers10) reported
@O2 Sorry that is an incredibly poor response and does not reflect the service provided and current economic climate. How can you justify inflation at 7.8% and then adding a further 3.9% #o2profitsbeforecustomers
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Dr Jim Wilson
(@AJimWilson) reported
@TheO2 @O2 Should have no trouble rustling up a new roof! Given the recent price hikes you could probably laminate £50 notes and use those to patch the hole
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Louise Tilston
(@LProudman) reported
@O2 can’t get through to you on the phone, via chat or via DM - got a new phone & sim but it’s now been 3 days since I text SWAP to the number on the card and still no service!! Service has gone from old phone too! Help!
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David Auton 💙
(@Dave_Auton) reported
@stacychap85 @O2 Ahh glad it's not just me with this issue!
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Jenni ✨
(@_jen_mo) reported
Damn just got the energy bill estimates of how much my bill is likely to increase yearly: Electricity: £143 Gas: £258.44 I live alone so that’s fun 🙄🤬 And @O2 are raising my phone tariff too FFS #EnergyCrisis #EnergyBills
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CagedKitty
(@cagedKitty_) reported
@AdeBroadmore @O2 Hiya, don't work for O2, but there's a national outage of the system that makes PAC (and STAC) codes work at the moment - I'm surprised they've not mentioned it yet - I would advise trying again later today or tomorrow, it's affecting all UK networks