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O2 Outage Report in Willesden, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Willesden, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Willesden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Willesden, England

The most recent O2 outage reports came from the following cities: London, Hammersmith, Enfield Town, Newham, Wembley, Wandsworth, Uxbridge, Greenford, Paddington, Wealdstone, City of London, Croydon, Hackney, Barnet, and Bromley.

CityProblem TypeReport Time
London Wi-fi 21 hours ago
London Phone 23 hours ago
Hammersmith Internet 1 day ago
London Phone 2 days ago
Enfield Town E-mail 2 days ago
Hammersmith Internet 2 days ago

Community Discussion

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O2 Issues Reports Near Willesden, England

Latest outage, problems and issue reports in Willesden and nearby locations:

  • arigork
    Ari Gork (@arigork) reported from Barnet, England

    @O2 Any plans on enabling sms over wifi calling? I used to be with @EE and I could call and sms with wifi calling but seems your network only supports calls?

  • poundland_thor
    Chris sweet (@poundland_thor) reported from Richmond, England

    @O2 it is now day 19 since I received a computer mouse instead of the phone upgrade I ordered and 27 days since I put the order through, still no phone, and no update. Since you are now in partnership with @virginmedia now, I'm thinking I will cancel both contracts - shocking

  • Paula_Griffin65
    Paula Griffin 🏳️‍⚧️ 💙💖🤍💖💙 (@Paula_Griffin65) reported from Camden Town, England

    @O2 Hi, currently log into 02 Wi-Fi in places like Costa etc but need to change my details as the name it flashes up is incorrect. However it won’t accept either my email or my phone number to change details.. Help please!

  • Toucsy
    Ian Crowne (@Toucsy) reported from Poplar, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • paul_a_lewis
    Paul Lewis (@paul_a_lewis) reported from Barnet, England

    @O2 my wife joined O2 today and ordered a new phone however she provided you with the wrong email address, can you help change it? Thnx

  • MartinCox0155
    Martin 'Snazzy' Cox (@MartinCox0155) reported from Croydon, England

    @O2 Doing this means EVERY password has to be entered for everything. This is a REAL pain. I don't think you realise this. I did just logout and log back in. No change. Why is Seetickets no problem and Ticketmaster is a problem?

  • RuthHolliday13
    Ruth Holliday (@RuthHolliday13) reported from Hammersmith, England

    Still within my 14 day grace period with @O2 having so much trouble actually speaking to a human about my issue I’m so tempted to cancel cause this stupid system keeps just hanging up on me and it’s been 3 days since I requested they transfer my number… not great

  • brineferry
    HeHymn ³⁰ (@brineferry) reported from Brentford, England

    @O2 are you broken

  • tony1945
    Tony Crean (@tony1945) reported from Richmond, England

    @NadineDorries @virginmedia @O2 This guff about roaming charges is nonsense, Nadine ..... But then you queried the amount of state support going to Channel 4, when in fact they're self-financing. Truth, eh? Not a standard which you bother with much...

  • ElaineHenesy1
    Elaine Sheppard (@ElaineHenesy1) reported from Watford, England

    @O2 disgraceful customer service had my account hacked ,o2 have admitted fraud on the account. O2 are now not refunding the £500 .Terrible service from a company I have been with over 20 years.#o2 #fraud

  • JoshBates
    Josh (@JoshBates) reported from Paddington, England

    @O2 I got this sorted doing this however this is really poor service. This should be an easy, self-service digital journey. Absolute joke that this took 35 mins for both me and your staff. Total waste of time. Please feed back.

  • aur_elien
    Aurélien (@aur_elien) reported from Hackney, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • till_the_wheels
    𝕵𝖚𝖌𝖘 (@till_the_wheels) reported from London, England

    @O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.

  • bedefeltham
    Bede Feltham 💙 (@bedefeltham) reported from Esher, England

    @O2 @gbuttars I'm trying to access Statements on MyO2 account as well. Says information not available at them moment. Is this part of the fix too? 🤔🙏 Please message here if so and once fixed....thx

  • LairdDourka
    Andrew Dourka-Laird (@LairdDourka) reported from London, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • NorthernlyExpo
    Andy Denial 📸 (@NorthernlyExpo) reported from Islington, England

    @O2 Just trying your Priority code in McDonalds but it’s not working. Just says it’s been used already.

  • poundland_thor
    Chris sweet (@poundland_thor) reported from Richmond, England

    It is now day 15 since I first reported not getting the phone I ordered from @O2 and I still have no phone or update, It is now 23 days since I put the order through - this is not what customer service looks like

  • Nicolanoodle
    Nicola Fish 💙 (@Nicolanoodle) reported from Richmond, England

    @O2 we’re having a nightmare with network in TW1. Is there is known issue? If not, can I report one? It’s been about 10 days now.

  • phillipsc
    Fr Chris Phillips SSC (@phillipsc) reported from Brentford, England

    Hello @virginmedia @O2 I’m a customer of you both and am wondering when I’ll be upgraded to the new Volt benefits? I can’t see a way to opt in online.

  • MartinCox0155
    Martin 'Snazzy' Cox (@MartinCox0155) reported from Croydon, England

    @O2 Because I'm a @virginmedia customer, I'm obliged to use a phone. I'm told I'm not allowed to use my PC. So the Ticketmaster site / app pops up, but there is no option to purchase. I fear this issue is because I do not have an O2 account, only Virgin Media for this.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • misterspoons
    Steve Chrispin (@misterspoons) reported

    @O2 terrible customer service from your phone team just now. Ended a call with my wife mid-sentence, so rude and hugely unhelpful when being asked to sort a problem you have caused. Help please.

  • chrissmithhf
    Seige (@chrissmithhf) reported

    @O2 you man are **** how can I have signal one day then the next day have no signal in the same spot, what are you lot actually on

  • LeeShields1101
    Lee Shields (@LeeShields1101) reported

    Hi, @O2 can you please help? I have two bills on my account with you. One for myself and one for my Mum's new SIM. I was told the dates of both bills would come out on my regular date after the first payment. That hasn't been the case. Can you help change that? Thanks

  • AarontheManc
    Aaron Fletcher 🐝 (@AarontheManc) reported

    Words cannot describe how much I despise @O2. They’re utterly ******* USELESS. Worst signal, worst customer service and no matter how much they mess up they’ll cut you off and make out like it’s your fault because you don’t have unlimited resources to bail them out.

  • mcalvert1066
    Northernguy (@mcalvert1066) reported

    @O2 credit where credit is due, fast turnaround with problem I had with 5g SIM, well done o2

  • squarewheels_
    Richard Griffin 💙 (@squarewheels_) reported

    @o2 I’ve been on a contract sim-only deal with you for 10 years. I am having trouble upgrading my sim tariff. I rang but was given some disappointing prices, and your website gives *much worse* prices for Upgrade compared to buying new. Seeking 20GB for £12/m, 12m contract…

  • Dorris598842831
    Dorris (@Dorris598842831) reported

    @LeeShields1101 @O2 I'll advise you text *dantechs55 * On IG, I was also have similar issues but all Thanks to him Very good at what he does

  • ThomasJStewart
    Tommy Stewart (@ThomasJStewart) reported

    @o2 another day, another month, another year and little or no internet access on 4G in parts of Ballymena town centre. Time to move to another network.

  • leonpryce6
    Leon Pryce (@leonpryce6) reported

    . @O2 please check your in box, i need help with my account and can not get through to anyone to speak to. Thank you

  • markhun123
    Mark Hunter (@markhun123) reported

    @O2 my mother recieved ENFORCEMENT NOTICES today from yourselves for ONE missed payment which as a loyal customer to yourselves for many years is her first missed payment which she only missed BECAUSE HER HUSBAND DIED......disgusting company