O2

O2 Outage Report in Willesden, Greater London, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Willesden, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Willesden, Greater London, England 02/20/2026 11:15

February 20: Problems at O2

O2 is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Willesden, Greater London, England

The most recent O2 outage reports came from the following cities: Harringay, London, Hackney, City of London, Ealing, Newham, Tower Hamlets, City of Westminster, Waltham Forest, Thornton Heath, Esher, Kensington, Worcester Park, Southwark and Wandsworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomHarringay Phone
United KingdomLondon Internet
United KingdomHackney Phone
United KingdomCity of London Internet
United KingdomLondon Phone
United KingdomEaling Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Willesden, England

Latest outage, problems and issue reports in Willesden and nearby locations:

  • London_W4 Alastair Hilton (@London_W4) reported from Islington, England

    I'll tell you what I love doing. @O2 online surveys. I get a warm feeling deep inside when I receive all their texts asking to rate their service.

  • Zenwork21 Zenwork (@Zenwork21) reported from Poplar, England

    @O2 simply unbelievable your tech and security department are not really good stop these damn scam calls #o2

  • The_Caz Caz Young (@The_Caz) reported from Wandsworth, England

    @O2 Hi! I hope you can help. I mailed o2 Recycle my old phone back in March. You have since changed providers for the recycle service and now my phone is lost. Seems like I'll never receive payment. I'd like either my phone returned or the money please.

  • SerbayOzcann Serbayy’ (@SerbayOzcann) reported from Hackney, England

    @O2 Whenever i got to Bournemouth im losing the signal on the beach straight away

  • Munden87 AA Ron 🖤 (@Munden87) reported from Croydon, England

    Anyone else having trouble with @O2 data. Mine is slow af and not loading very fast #o2 #o2data

  • HowarthCharles Charles Howarth (@HowarthCharles) reported from Camden Town, England

    @JamesTurner37 @O2 It’s disappointing because their customer service staff are uniformly warm and helpful in my experience. It is their systems that are at fault. I know their senior management, but would never try to abuse that by calling in a favour.

  • Avigazed Avigazed (@Avigazed) reported from Addlestone, England

    @O2 How long does it take to port a number from another network to o2? Surely 2 days is a bit long.

  • SerbayOzcann Serbayy’ (@SerbayOzcann) reported from Hackney, England

    @O2 Your service doesnt work in Bournemouth lol

  • NeedMoreTea Robert Valentine (@NeedMoreTea) reported from Kensington, England

    @O2 I get masts break down etc, but two weeks is quite a long time.

  • ChiswickRFCGirl Chiswick RFC Girls (@ChiswickRFCGirl) reported from Hammersmith, England

    Hello @O2 and @Apple I continue to have multiple daily issues with network dropping on my XR. You have known about this issue since December 2019. Any update on a fix??

  • Katie_Lewis_ 𝕂𝕒𝕥𝕚𝕖 (@Katie_Lewis_) reported from Kingston upon Thames, England

    My contract is now up with @O2 and I'm thinking of just having a new sim and keeping my phone. Is it worth staying with o2? I'm only with them for the 'priority deals/free stuff' which they don't really do anymore! They also haven't given me a deal (10+yrs a customer)

  • RoslynBriggs89 Roslyn (@RoslynBriggs89) reported from London, England

    @O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.

  • love_kittyket Katherine Stephens (@love_kittyket) reported from Hillingdon, England

    Trying to contact @O2 about my bill. But your live chat unavailable, your phone service is limited and cuts me off and my O2 app not useful in helping me.

  • nmunawar dr nabila 🌹 (@nmunawar) reported from Wandsworth, England

    Topped up my data TWICE in one hour and was only using what’s app. Called @O2 who explained to me that streaming movies takes a lot of data. I was not streaming movies. “Sorry we can’t provide you with any help at this time”Is there any accountability whatsoever ? Doesn’t seem so

  • DJTommyPickles Tommy Pickles (@DJTommyPickles) reported from Wandsworth, England

    @O2 truly the worst customer service I’ve experienced in a long while

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    @O2 hey my mum needs help and can’t get through on phone. She’s not good with the internet... she’s trying to top up her phone but it’s not accepting any cards. It’s a new pay as you go phone ....

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    My mum is vulnerable and can’t use the internet... she needs help @O2

  • Mr_Rafal Raf (@Mr_Rafal) reported from Hackney, England

    Hi @O2 I am having problems with receiving some sms messages from my bank. Apparently they are being blocked. How can I get those messages unblocked please?

  • AdairDrivePhoto Hayden | London Event Photographer (@AdairDrivePhoto) reported from Wandsworth, England

    Hi @O2 links in your last email are not working for me. #GoDine

  • bukachef Fine Chef Damilola🥰 (@bukachef) reported from Harrow Weald, England

    @O2 dm pls. I have a problem

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • fergzlfc Fergz7 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@fergzlfc) reported

    @virginmedia I’ve been in the phone or almost 2 hours.. all I’ve had is.. we can help but you need a new hub for £60 per month or do you need a new SIM card? Are you with @O2 ?? 2 hours and it’s sell sell sell and no solution.. appalling

  • fozzie1960 Chris Foster (@fozzie1960) reported

    @O2 So what is required for someone at O2 to step up to the plate and take ownership of a problem.

  • mark_catling Mark Catling (@mark_catling) reported

    @danny_burton12 @O2 This is poor customer service, Danny! Not how you would expect a global company to treat a victim of fraud. Hopefully you get it resolved very soon!

  • BartekW83237105 B̸̛͙̣͓̗̊͆͛̋̅͝a̶̤͖̗̠̜͍̩͂͂r̵̛̯̞͚̪͚͇͔̀̇̔͘t̴͗̾͆̓͆͆́͋͐͘ (@BartekW83237105) reported

    @O2 done that. status checker reports no issues, done all the steps - issue persists on two different phones.

  • willhunter03 William Hunter (@willhunter03) reported

    @O2 can you DM to help resolve an issue i have please?

  • Darren77686554 Darren (@Darren77686554) reported

    @mc_colm @O2 I’m having exactly same issue - shocking

  • erin_perin Erin Kennedy (@erin_perin) reported

    @O2 @JMitchell1284 I’ve had the same problem since the 29th and customer service couldn’t be less helpful - apparently they have no idea when I will get signal again and people have promised to phone my boyfriend with an update then haven’t followed through. It’s not acceptable at all!

  • SausageSauna Sausage Sauna (@SausageSauna) reported

    @O2 is there signal problems effecting south east London? Haven't had a signal since 18:50pm

  • JMitchell1284 James Mitchell (@JMitchell1284) reported

    @O2 please help with my number transfer from my previous network - old (Three) SIM disconnected on 29th Dec as expected but new O2 SIM has said "SIM not provisioned" for 24hrs and counting. No service at all since then which is not ideal. Can you please look into it?

  • Matmo80Matt Matt Hoodless (@Matmo80Matt) reported

    @O2 Thanks for being no help at all