O2

O2 Outage Report in Willesden, Greater London, England

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Willesden, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Willesden, Greater London, England 03/02/2026 06:40

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (50%)

    Phone (50%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Willesden, Greater London, England

The most recent O2 outage reports came from the following cities: London, Paddington, Thornton Heath, Barnet, Hounslow, Hackney, City of London, Harringay, Ealing, Newham, Tower Hamlets, City of Westminster, Waltham Forest, Esher and Kensington.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomPaddington Phone
United KingdomPaddington Phone
United KingdomThornton Heath Phone
United KingdomBarnet Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Willesden, England

Latest outage, problems and issue reports in Willesden and nearby locations:

  • azhaarashraf Azhaar Ashraf (@azhaarashraf) reported from Kingston upon Thames, England

    @O2 Can you please help me as I can't send you a direct message

  • Zenwork21 Zenwork (@Zenwork21) reported from Blackheath, England

    @O2 connectivity and signal in Canary Wharf is awful as usual #o2

  • david52987296 david (@david52987296) reported from Victoria, England

    @O2 my O2 sim has not allowed me to dial international numbers for 3 weeks. Your customer service reps are failing to help. I need this for work. HELP!

  • louwhu16 Lou93x⚒️ (@louwhu16) reported from Worcester Park, England

    @O2 why is your signal coverage so poor? My friend had full 5G in my house and I’m flickering between one bar of 4G and 3G 😩 we have no wifi because of a landslide in the area and I can’t even make a phone call without it cutting out.

  • cityposer Federica Parise (@cityposer) reported from Kensington, England

    @O2 Texted, DM on Twitter, called and report the issue,now I have been waiting for more than 48 minutes on another phone for customer service..all I did was upgrade my plan! #O2

  • Shaneyfirkins96 Shane (@Shaneyfirkins96) reported from London, England

    Is anyone else having issues accessing @O2 Priority Mobile App on the S23 Ultra... i haven't been able to access it since the s23 Phone's have Been Released

  • cityposer Federica Parise (@cityposer) reported from Brentford, England

    @O2 why will it take 3-7 days for you to be able to sort my current issue? I have been with O2 for over 10 years and all I did was to upgrade my plan with you 4 days ago!???

  • NeilHigley Neil Higley (@NeilHigley) reported from Royal Kensington and Chelsea, England

    @O2 your 4G is worse than a late 90’s dial up, when it works of course. As you are consistently failing to provide…well any service what so ever, I can break my contract no questions ask and go back to @EE that I wish I’d never left?

  • juliet_gough Juliet MacKenzie Gough (@juliet_gough) reported from London, England

    @O2 can I use my phone in Israel? I’m pay monthly customer.

  • electriccandles ⚡️Emma⚡️ (@electriccandles) reported from London, England

    @O2 I tried a browser but priority it kept saying I wasn't logged in. It never worked

  • marcwhufc marc foley ⚒ (@marcwhufc) reported from Mill Hill East, England

    @O2 you doing any work around N11 London as my signal has just vanished 😩

  • Seanielondon Sean Flatley (@Seanielondon) reported from Hounslow, England

    @O2 priority on my Samsung S23 plus is not working. Any readon why it won't access this app? # o2 #samsungs23

  • RobertBalaam Robert Balaam (@RobertBalaam) reported from Southall, England

    @O2 I've tried twice. 45 minutes each time. Absolutely horrific service!!!!!

  • bobmassie01 B o b M a s s i e (@bobmassie01) reported from Worcester Park, England

    @O2 Disney+ £2 off offer not working

  • cityposer Federica Parise (@cityposer) reported from Brentford, England

    .@O2 sent messages on Twitter, called customer service, DM sent via Twitter: 4 days after upgrading my plan I am still not able to make or receive calls and I was told it will take 3-7 days to sort it: why?

  • RobertBalaam Robert Balaam (@RobertBalaam) reported from Southall, England

    @O2 To not have a call-back service when calls are over 15 minutes is abhorrent 💩

  • RobertBalaam Robert Balaam (@RobertBalaam) reported from Wandsworth, England

    @O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful

  • IanPike https://techhub.social/@ianpike 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@IanPike) reported from London, England

    @O2 Network reset? Not sure what that is... Not in London often and last two times when I try to connect to wifi extra it requires login info, multiple locations across the tube network. I've searched for a solution and doesn't seem to be any options.

  • RobertBalaam Robert Balaam (@RobertBalaam) reported from Wandsworth, England

    .@O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful

  • MattRibbins Matt Ribbins (@MattRibbins) reported from Poplar, England

    @andrewwhyman @O2 Hmm maybe. My point about the network unreliability still stands. Walk to the shop and I have no data unless I airplanes mode a few times. Frustrating

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Maggiespursfan spurs fan (@Maggiespursfan) reported

    @O2 can you help me with my order?

  • kellyparish81 Kelly Parish (@kellyparish81) reported

    @O2 Do NOT need the STRESS of explaining myself AGAIN!! SPOKEN to 1 woman& 3 “men”-ALL RUNG UP,(BAD LINE🥴)🤡(1 line manager-Caleb,Luke& NO name)+LIVE Chat that THANKED me,DISCONNECTED,B4 help!! I was CALM& NOT aggressive at all.JOKE🤡“CUSTOMER”service🤡21YEARLOYALcustomerGONE!!👋🏽👋🏽

  • LaurenOutdoors1 Lauren Baker (@LaurenOutdoors1) reported

    @O2 my signal keeps disappearing, "emergency calls only" then comes back for spells. Work phone on o2 also is right next to it and ok. Tried turning on and off. Happened in last hour as receiving calls this morning. Help!

  • ElsaH91 Elsa (@ElsaH91) reported from City of Kingston upon Hull, England

    . @O2, Any update on the mast that needs fixing in Hull? It's been down a couple of days now and today I have no service at all unless on WiFi. Not much information on the network issues page.

  • rookieshooter92 Zac (@rookieshooter92) reported

    @O2 you really need better online chat support. The support has been terrible.

  • JimR123 Jim (@JimR123) reported

    @O2 After chatting with two separate reps at @O2 and being passed onto their respective managers, finally somebody actually attempted to fix it, but all of them said it can’t be done, so not holding out hope. Took hours of conversations. Will wait and see if it works. Disgusting.

  • mangocrow24 Terry Crowley (@mangocrow24) reported

    @O2 I have been trying to use the Odeon code that I received from o2 priority but it keeps saying “sorry there’s a problem with your request”.

  • CardsInTheAir Terry Day 🏴‍☠️🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇪🇺 (@CardsInTheAir) reported

    @O2 Sorry that doesn't work. It takes us to the PAYG topup line. We put in the phone number and it says unrecognised. We press * for help and it asks for our number again which isn't recognised as it's no longer an 02 number. This is painful.

  • bellerby_chris Chris Bellerby (@bellerby_chris) reported

    @O2 Very helpful but kind of funny when during the night I get 25mbps easily and in the morning at 7am I am down to 1mbps if I am lucky!! Luckily I have WiFi otherwise I would be stuck in the 90's again

  • Guptathegreat Chris Hall (@Guptathegreat) reported

    @O2 Over 10 days now with no mast signal (CM3). Messages like ‘We working hard to sort it…’ ‘Please be patient…’ hardly works, when I can’t phone (receive calls) message (receive messages) or use data when I leave the house. Update by 29th Oct - am I to wait a further month?