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O2 outages and service status in Willesden, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Willesden, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Phone.
  • 33% Internet (33%)
  • 33% Total Blackout (33%)
  • 33% Phone (33%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Willesden, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Willesden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Willesden, England

The most recent O2 outage reports came from the following cities: Hammersmith, Wembley, and Paddington.

CityProblem TypeReport Time
Hammersmith Total Blackout 21 days ago
Hammersmith Internet 25 days ago
Hammersmith Phone 30 days ago
Hammersmith Internet 1 month ago
Hammersmith Internet 2 months ago
Hammersmith Internet 2 months ago

Community Discussion

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O2 Issues Reports Near Willesden, England

Latest outage, problems and issue reports in Willesden and nearby locations:

  • ksjsowhat
    fiono (@ksjsowhat) reported from Paddington, England

    @O2 anything you can help with?

  • MabdiNur1
    Mohamed Abdinur (@MabdiNur1) reported from Hammersmith, England

    @O2 I’m considering to leave after many years with you due to poor connection both voice and data. Shame once u was my no 1 choice of network.

  • YasmeenLillahh
    ياسمين🌹 (@YasmeenLillahh) reported from Paddington, England

    @_MParisss @O2 Trust me 3 is poor

  • imad_el_maoed
    imad el maoed (@imad_el_maoed) reported from Paddington, England

    @O2 @borntobefiled You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages

  • budgie
    Lee 'Budgie' Barnett (@budgie) reported from Paddington, England

    @O2 Wasn’t a problem, as such. ‘Kit breaks’ is an ever present rule. Was mainly to let others know,, if they had problems and wondered what was going on.

  • JosephMorrison0
    Joseph Morrison (@JosephMorrison0) reported from Hammersmith, England

    @O2 Your service just like, breaks all the days of the week. And let’s not forget the famous o2 outage of 2018. But at least your branding is good, except @ThreeUK might beat that too...

  • tombyford
    Tom Byford (@tombyford) reported from Paddington, England

    @_peetaypan @O2 If you want to keep your number you can get a PAC code by texting PAC to 65075 once you give that to your new network provider you shouldn’t have any more hassle

  • TaniaAlcor
    Tania d'Alcor #FBPE 🕷🐟🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺 (@TaniaAlcor) reported from Kensington, England

    @No_es_bueno_Bob @O2 In west London around 2am EEweb connection went down for approx half an hour.

  • cityposer
    Federica Parise (@cityposer) reported from Kensington, England

    @O2 Texted, DM on Twitter, called and report the issue,now I have been waiting for more than 48 minutes on another phone for customer service..all I did was upgrade my plan! #O2

  • MissPaulaGreen
    Paula (@MissPaulaGreen) reported from Camden Town, England

    @O2 I have noticed that the WiFi is not working in 2 locations today 👀🤨

  • imad_el_maoed
    imad el maoed (@imad_el_maoed) reported from Paddington, England

    @O2 @_samanthajaynee You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages

  • Sheena81
    Sheena Watts (@Sheena81) reported from Kensington, England

    @MoneySavingExp Is this every network? @O2

  • unknown_babez
    🎃🖤TheBlackDahliaRose💀🥀🕸 (@unknown_babez) reported from Paddington, England

    @O2 a loyal customer of 11 years here 👋🏽 I am leaving your company because of many reasons.... one of them being you’ve outsourced your customer service to a new company which is quite honestly useless. Another being you do not value your customers. Bring on a new company 👊🏾

  • vodaka_orange
    shezza_bezza 🌙☀️Coldplay are back wohooo 🌙☀️ (@vodaka_orange) reported from Hammersmith, England

    @O2 I’m treating myself to a Apple Watch because it’s my birthday next month and the offer ends next Thursday 🤣 plus I deserve it, putting up with rude people and getting sat on/licked/beaten up by my niece hahaha

  • thespacedmonkey
    Jonny Harris 🇬🇧 (@thespacedmonkey) reported from Ealing, England

    Unbelievably bad customer service from @O2 . I was found no service when I live in London is expected and I would not be a booster and that a booster didn’t even exist. A quick google found the booster. Also pretty rude to me. Not happy after 9 years with them to get that.

  • jamesmurray07
    James Murray (@jamesmurray07) reported from Camden Town, England

    .@O2 despite asking me to DM you nobody had responded and the link to the chat doesn’t work (also not working on myO2).

  • JamesElston3
    James Elston (@JamesElston3) reported from Hammersmith, England

    @plandotcom you pretended to be @O2 and were then also very rude when the lie emerged and cancellation ordered. Utter wast of several hours of her time

  • katyhall26
    Katy Hall (@katyhall26) reported from Hammersmith, England

    Very unhappy with the service from @O2 , phone battery only lasting 4 hours at a time at the moment and very slow running - no upgrade option apart from paying £324 😧😡

  • allyc375
    Alison Cameron🐟 (@allyc375) reported from Kensington, England

    @O2 I have serious health issues hence a working phone is essential. Hope I get well enough to go in to your Kensington branch & sort out this weird problem. TY

  • RoseHinds
    Rose Hinds (@RoseHinds) reported from Kensington, England

    @O2 Ah ok thank you. I’ve realised that my free trial with Calm has expired - how can I find out how much this is meant to cost? I’ve been charged twice and was not reminded that it would charge me this month please help

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • LilHay
    Hayley Laura (@LilHay) reported

    @O2 @RichardPaulBonn Absolutely disgusting TEN hours been waiting for a response to dms and for u to get the issue sorted. Worst so called customer service ever award goes to you

  • 1ts_r0ry
    M☆lls🎀 (@1ts_r0ry) reported

    I genuinely hate the O2 app so much wdym I paid my phone bills on the 15th and it takes the money (THAT I DON’T HAVE) out again TODAY. I ain’t paying for 2 phone twice 🫩 need to wait till 8AM to call them and sort this **** out. @O2

  • IanCockerill2
    I.C (@IanCockerill2) reported

    @O2 I just arrived in France, and am unable to use my phone AGAIN, despite your text about “Welcome to France” and informing me about usage! I am unable to contact your support team, I am very angry. Please contact me and sort my problem. I pay you good money for no service!

  • DarrylSaul79
    Darryl Saul (@DarrylSaul79) reported

    @EnglandRugby @O2 Tell your arrogant, disrespectful poster boy Pollard.. that we are waiting on him in SA. Make him fully aware that his bullshit shenanigans **** wound be tolerated. In the same breath.. we also waiting on the "KANT" Tom Curry, who disrespected Felipe Contepomi. You are warned!🫵

  • KennairyBird
    James Kennair (@KennairyBird) reported

    @0095cc @O2 Did you ever get this sorted? Having the same issue again were they just seem to raise tickets to back end teams who never call you back, the frustrating thing is this issue can be resolved by a Apple Watch eSIM profile reset, as it happened to me last year

  • HarrietSergeant
    Harriet Sergeant (@HarrietSergeant) reported

    .What’s happened @O2? Since merging with Virgin, topping up data has gone from two taps to a Kafkaesque ordeal. App requires an email that never arrives. Phone numbers unrecognised. Anyone found a workaround - carrier pigeon perhaps?

  • squidgyfishy
    Benny the Fishe (@squidgyfishy) reported

    Hey @O2 I have a phone that's locked to your network but since I'm now on GiffGaff, I can't unlock it... What do I do?

  • esrose2003
    Liz Rose 😍 (@esrose2003) reported

    @O2 do NOT use O2!!! I have tried calling them to resolve and old dispute and so far I’ve been put on hold forever or the 2nd time they said please hold and hung up on me! They’ve applied a charge for a dispute I raised before I ditched them for dire service and still awful

  • leelamalur
    SRao (@leelamalur) reported

    @O2 impossible to access website or app - cant make payments. @virginmedia its been a proper **** show. 😡

  • grahamstyle
    Graham Style (@grahamstyle) reported

    I'm not surprised @O2 is the worst rated complaint company. 6th March open an account with Virgin Media. 22th went on holiday, O2 just decided without notice to close the account. Been back for over a month, calling O2 every single day, complaints and fraud, nothing. Any help?