O2 outages and service status in Willesden, England

Problems in the last 24 hours in Willesden, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Willesden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Willesden, England

The most recent O2 outage reports came from the following cities: Hammersmith.

City	Problem Type	Report Time
Hammersmith	Internet	7 days ago
Hammersmith	Total Blackout	13 days ago
Hammersmith	Internet	27 days ago
Hammersmith	Wi-fi	2 months ago
Hammersmith	Phone	2 months ago
Hammersmith	E-mail	2 months ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Willesden, England

Latest outage, problems and issue reports in Willesden and nearby locations:

• 
  Aled Smith (@AledSmith) reported 2 minutes ago from Camden Town, England

  @O2 why is it so hard to get your systems to work properly. Don’t give me automated messages telling me I am overdue with my bill when I am not. Then sort out your customer support. How can your AI engine be too busy to ‘talk’ to customers. Rubbish.

• 
  imad el maoed (@imad_el_maoed) reported 4 minutes ago from Paddington, England

  @O2 @justhangingint1 You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages

• 
  James Vertigan (@jamesvertigan) reported 5 minutes ago from Ealing, England

  @O2 No thanks, just wanted to praise Connor for his help and good service yesterday 👍🏻

• 
  Alec (@alechendry) reported 7 minutes ago from Camden Town, England

  @fortheride @O2 Also, try taking your network selection off automatic, and switching to AT&T, I generally find them better - but results may vary depending on pairing agreements.

• 
  Alison Cameron🐟 (@allyc375) reported 11 minutes ago from Kensington, England

  @O2 I have serious health issues hence a working phone is essential. Hope I get well enough to go in to your Kensington branch & sort out this weird problem. TY

• 
  Nick Shuttleworth (@nickshuttle) reported 19 minutes ago from Ealing, England

  @O2 can you explain why I cannot transfer my eSIM card electronically? Surely that is the whole point of eSIMs? I now have to wait 5 days to receive a new pack before I can transfer my phone. Seems archaic. Unimpressive customer service.

• 
  afia. (@julsbvby) reported 23 minutes ago from Paddington, England

  It’s only O2 that I’ll get my order delivered to store and it still goes missing @O2 never fail to keep up with their whack service.

• 
  Jonny Harris 🇬🇧 (@thespacedmonkey) reported 26 minutes ago from Ealing, England

  Unbelievably bad customer service from @O2 . I was found no service when I live in London is expected and I would not be a booster and that a booster didn’t even exist. A quick google found the booster. Also pretty rude to me. Not happy after 9 years with them to get that.

• 
  Paula Griffin 🏳️‍⚧️ 💙💖🤍💖💙 (@Paula_Griffin65) reported 30 minutes ago from Camden Town, England

  @O2 Hi, currently log into 02 Wi-Fi in places like Costa etc but need to change my details as the name it flashes up is incorrect. However it won’t accept either my email or my phone number to change details.. Help please!

• 
  Stephanie Bennett (@StephsBubble) reported 32 minutes ago from Ealing, England

  @O2 Yes I’ve had the iPhone since the 3G and never had this before

• 
  Ruth Holliday (@RuthHolliday13) reported 37 minutes ago from Hammersmith, England

  Still within my 14 day grace period with @O2 having so much trouble actually speaking to a human about my issue I’m so tempted to cancel cause this stupid system keeps just hanging up on me and it’s been 3 days since I requested they transfer my number… not great

• 
  imad el maoed (@imad_el_maoed) reported 39 minutes ago from Paddington, England

  @O2 @CarolineLiggins You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages

• 
  Richard Frame (@rafthemaster) reported 42 minutes ago from Kensington, England

  @O2 this phone number is harassing me - 020 3389 6395 - it’s a fake automated call claiming to be @HMRCgovuk called me 4 times already today! Wants to press option for operator (but I haven’t done so), needs reporting for harassment / impersonation of government service! @Ofcom

• 
  Jose Suarez (@SuarezFusters) reported 44 minutes ago from Ealing, England

  @O2 what happens with the network? In W139df #I don’t have 3g from yesterday and that is a nightmare.

• 
  Freddie Phillips (Amanda Benson) (@cheesescientist) reported 47 minutes ago from Camden Town, England

  @leonrestaurants @JamesJoelDann @O2 Not working for me either.

• 
  imad el maoed (@imad_el_maoed) reported 48 minutes ago from Paddington, England

  @O2 You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages

• 
  Rose Hinds (@RoseHinds) reported 51 minutes ago from Kensington, England

  @O2 Ah ok thank you. I’ve realised that my free trial with Calm has expired - how can I find out how much this is meant to cost? I’ve been charged twice and was not reminded that it would charge me this month please help

• 
  Brett (@brettriot) reported 54 minutes ago from Camden Town, England

  @O2 I accidentally used my priority access for o2 venues when I didn’t mean to, can you help me get it back?

• 
  Joseph Morrison (@JosephMorrison0) reported 54 minutes ago from Kensington, England

  No company has ever treated their clients so poorly as @o2. Discgrace. The absolute worst contract ever. Never has service anywhere! Sign with someone else.

• 
  Neil Higley (@NeilHigley) reported 60 minutes ago from Royal Kensington and Chelsea, England

  @O2 your 4G is worse than a late 90’s dial up, when it works of course. As you are consistently failing to provide…well any service what so ever, I can break my contract no questions ask and go back to @EE that I wish I’d never left?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Matt Hudson (@MattHuddyHudson) reported 4 minutes ago

  @dapsy7 @O2 It's been like this for weeks and they ain't interested in sorting the problem. 11 more days then I can move to another company. 20+ years and gone down hill .

• 
  Pete Lawson (@fidgetbumble) reported 5 minutes ago

  @kokeshimum @O2 I got 5g halfway up a mountain in the states. A hill here kills my signal

• 
  Ruben E Tita (@ruben_tita) reported 10 minutes ago

  @O2 @GooglePlay How can one obtain the correlation ID for transactions that are fraudulent? I am tired of being based between the customer support of both, with neither providing actual support. It’s completely unacceptable.

• 
  Squigly (@squigly1971) reported 11 minutes ago

  Try dealing with @O2 when something goes wrong abroad. They failed to provide the service I renewed my contracts for, then turned it into a catalogue of poor advice, broken promises, endless delays and a complaints process that doesn’t even work. Completely unacceptable.

• 
  Steve Dower (@zooba) reported 11 minutes ago

  @willmcgugan @O2 Doesn't sound any worse than any of the rest of them, tbh. Call their line to cancel your service, then tell them exactly what you need in order to not cancel and you'll probably get it. That line is the real customer service.

• 
  leah 🍒 (@leahculleyyy) reported 12 minutes ago

  @O2 why can i not get cell service anywhere in my house now? i cannot make or receive calls, so what am i paying for?

• 
  Jon Thompson (@JohnnyFocal) reported 15 minutes ago

  Let’s tell the tale of @O2 “Ultimate” package, supposedly its ultimate offer. I took O2 up on it and received precisely zero mobile data. I asked them to fix the problem. They assured me they would investigate and sort it out. What happened next? They cut my phone off completely. I have gone from having no mobile data to having no service at all. What on earth is O2 doing? This is not an “Ultimate” service. It is an ultimate shambles. Sort it out, O2.

• 
  P-Man (@pmiddy78) reported 15 minutes ago

  @MattHuddyHudson @VodafoneUK @O2 Mate, the customer service for Vodafone is so, so, bad!

• 
  R⚽️y Kent (@PolishBadger) reported 15 minutes ago

  @kokeshimum @O2 o2 is total overpriced garbage. Been with them for 20 years because they convinced me somehow alternatives are even worse. Happily binned them this year and switched.

• 
  Jon Thompson (@JohnnyFocal) reported 18 minutes ago

  Ok - what has @o2 done to fix their mistake of trying to improve my service by cutting me off? Absolutely nothing - ultimately useless