O2 outages and service status in Willesden, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Willesden, including 0 direct reports.
- The most common problems reported in this area mention E-mail, Internet, and Phone.
- E-mail (33%)
- Internet (33%)
- Phone (33%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Willesden, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Willesden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 14: Problems at O2
O2 is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Willesden, England
The most recent O2 outage reports came from the following cities: Hammersmith.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
|
Phone | 11 days ago |
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Hammersmith
|
15 days ago | |
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Hammersmith
|
Internet | 15 days ago |
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Hammersmith
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Total Blackout | 2 months ago |
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Hammersmith
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Internet | 2 months ago |
|
Hammersmith
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Phone | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Willesden, England
Latest outage, problems and issue reports in Willesden and nearby locations:
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imad el maoed (@imad_el_maoed) reported from Paddington, England@O2 @aimeek1234 You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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☭ 卡里德 🇨🇳 ☭ خالد (@Vagabond1107) reported from Hammersmith, England@O2 issue in the network it’s always says “no service” in my apartment come on offer wifi calling right now i did speak with your staff in Kings road store and told them about that issue they’ve said we can’t do anything right now i might move to EE or Vodafone if this situation-
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shezza_bezza 🌙☀️Coldplay are back wohooo 🌙☀️ (@vodaka_orange) reported from Hammersmith, England@O2 I’m treating myself to a Apple Watch because it’s my birthday next month and the offer ends next Thursday 🤣 plus I deserve it, putting up with rude people and getting sat on/licked/beaten up by my niece hahaha
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imad el maoed (@imad_el_maoed) reported from Paddington, England@O2 @_princessnat_ You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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Katy Hall (@katyhall26) reported from Hammersmith, EnglandVery unhappy with the service from @O2 , phone battery only lasting 4 hours at a time at the moment and very slow running - no upgrade option apart from paying £324 😧😡
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2 for flinching (@2_4_Flinching) reported from Camden Town, England@O2 I feel let down as a customer for the first time in 4 years of loyalty. I pay £10 for same day delivery of my upgrade for this evening and it has not arrived! Thanks I’ll just hope my phone that’s being replaced hangs on till someone delivers it!
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sam fowler (@samfowler) reported from Camden Town, England@O2 where’s my crap donut offer a la @VodafoneUK been with you since Genie days....
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Alison Cameron🐟 (@allyc375) reported from Kensington, England@O2 I have serious health issues hence a working phone is essential. Hope I get well enough to go in to your Kensington branch & sort out this weird problem. TY
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Federica Parise (@cityposer) reported from Kensington, England@O2 Texted, DM on Twitter, called and report the issue,now I have been waiting for more than 48 minutes on another phone for customer service..all I did was upgrade my plan! #O2
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Jose Suarez (@SuarezFusters) reported from Ealing, England@O2 anyone can please tell me what’s going on with the network in W13 9 I can’t receive message and call from last Saturday, I guess I need to change my provider.
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Aled Smith (@AledSmith) reported from Camden Town, England@O2 why is it so hard to get your systems to work properly. Don’t give me automated messages telling me I am overdue with my bill when I am not. Then sort out your customer support. How can your AI engine be too busy to ‘talk’ to customers. Rubbish.
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hedara (@hedaramusic) reported from Hammersmith, England@O2 absolute JOKE of a service today. Got a deal offered to me by your retentions team TODAY, I ring back later to call it and no one with authorise it. Been passed to and fro for an hour and a half and got NOWHERE. The phone and deal I want is sat in my basket. Help.
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Mohamed Abdinur (@MabdiNur1) reported from Hammersmith, England@O2 I’m considering to leave after many years with you due to poor connection both voice and data. Shame once u was my no 1 choice of network.
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Joseph Morrison (@JosephMorrison0) reported from Kensington, EnglandNo company has ever treated their clients so poorly as @o2. Discgrace. The absolute worst contract ever. Never has service anywhere! Sign with someone else.
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Baisden 📸🎥 (@Stefan_baisden) reported from Ealing, England@o2 I have been charged again without actually reviewing any service. Can I please have the direct. complaints email
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Paula Griffin 🏳️⚧️ 💙💖🤍💖💙 (@Paula_Griffin65) reported from Camden Town, England@O2 Hi, currently log into 02 Wi-Fi in places like Costa etc but need to change my details as the name it flashes up is incorrect. However it won’t accept either my email or my phone number to change details.. Help please!
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Alec (@alechendry) reported from Camden Town, England@fortheride @O2 Also, try taking your network selection off automatic, and switching to AT&T, I generally find them better - but results may vary depending on pairing agreements.
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Ben Mitch 🇪🇺🏳️🌈🇨🇦🏴😎🤪 (@Mountie31) reported from Ealing, EnglandI will be cancelling my @O2 contract that I've had since 2009 due to terrible signal. My works phone is now @VodafoneUK so will be porting over to them. 📶📱📞
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Lord Bartlett-Davis (@BartlettDavisUK) reported from Kensington, EnglandThanks to @O2 for excellent customer support this eve. That's my personal account sorted. Let's hope the same perfect cs is given to the team(s) @AlestraInc and #BDEst working on the business plans for 2023. Fingers crossed, stay tuned for an update #BetterConnected - #TheLBD
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James Vertigan (@jamesvertigan) reported from Ealing, England@o2 Thanks again to Connor Burns in your Belfast contact centre for his help yesterday with my upgrade, I’ve completed the order for my iPhone 11 Pro this morning 😀
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Greg - Israelite in Exile (surviving the Galut) (@anexiledjew) reported@TomTugendhat @O2 @vodafone I've seen this in other countries, and there's no reason it can't be implemented in the UK. Because these networks don't have the ability to properly cover the entire country, there's absolutely no reason we can't have domestic roaming in the same way we have international roaming. They wouldn't have to charge for it because every single mobile network would benefit from it. If you can't get an EE signal, for example, you would roam to Vodafone instead. It could be switched on instantly, but they choose not to do this.
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Ysbyddaden (@Ysbyddaden2) reported@TomTugendhat @O2 @EE I can't get a signal. I blame the cycle paths. Pathetic.
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Tarry® (@Tarrybear87) reported@O2 hi my iPhone Air the data is so slow or doesn’t work even if I have signal in 4g and 5g, I use my phone for work sometimes so would the carrier settings need updating or something? Seems to be no problems in my area as I can see
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A1_bloke (@a1_bloke) reported@O2 trying to view O2 bills is too hard! click on bill link in email enter login and password go back to email to click on new link close new window and return to old window if you closed old window you have to start again @OfCom should require Telcos to attach bill to emails
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Randy Van Warmer (@AManWithAClue) reported@TomTugendhat @O2 @EE Not a problem on the continent
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Patrick Hölscher (@allnewtomorrow) reported@TomTugendhat @O2 @EE Who is virtue signalling? "But we’re spending £4.5 billion in bike lanes and crossings" Know what Paris now also has? Far superior bike infrastructure, in addition to their better mobile network buildout. Perhaps you should have countered 5G fears better when in government.
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Paddy Briggs 🇪🇺 🇵🇸 🏳️🌈🇬🇱 🇪🇸 (@PaddyBriggs) reported@TomTugendhat @O2 Or could it be that privatisation, big dividends to shareholders, huge remuneration for top executives isn’t the best way to run a public service ?
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Neil T (@t_neil21461) reported@TomTugendhat @O2 O2 is ****. There are alternatives not least esims that connect you to the best signal locally.
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GTSmoz (@GTSmoz) reported@TomTugendhat @O2 @EE But you had 14 years to fix it
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Jon Burke 🌍 (@jonburkeUK) reported@TomTugendhat @O2 @EE Can Tom Tugendhat MP explain why he thinks we shouldn’t build the kind of - excellent value - safe cycling infrastructure that characterises affluent societies like the Netherlands because, err, private companies can’t provide him with a decent phone signal?