O2 outages and service status in Willesden, England

Problems in the last 24 hours in Willesden, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Willesden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Willesden, England

The most recent O2 outage reports came from the following cities: Hammersmith.

City	Problem Type	Report Time
Hammersmith	Phone	7 days ago
Hammersmith	E-mail	10 days ago
Hammersmith	Internet	10 days ago
Hammersmith	Total Blackout	1 month ago
Hammersmith	Internet	2 months ago
Hammersmith	Phone	2 months ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Willesden, England

Latest outage, problems and issue reports in Willesden and nearby locations:

• 
  Joseph Morrison (@JosephMorrison0) reported 2 minutes ago from Kensington, England

  No company has ever treated their clients so poorly as @o2. Discgrace. The absolute worst contract ever. Never has service anywhere! Sign with someone else.

• 
  Charles Howarth (@HowarthCharles) reported 4 minutes ago from Camden Town, England

  @JamesTurner37 @O2 It’s disappointing because their customer service staff are uniformly warm and helpful in my experience. It is their systems that are at fault. I know their senior management, but would never try to abuse that by calling in a favour.

• 
  Lord Bartlett-Davis (@BartlettDavisUK) reported 4 minutes ago from Kensington, England

  Thanks to @O2 for excellent customer support this eve. That's my personal account sorted. Let's hope the same perfect cs is given to the team(s) @AlestraInc and #BDEst working on the business plans for 2023. Fingers crossed, stay tuned for an update #BetterConnected - #TheLBD

• 
  imad el maoed (@imad_el_maoed) reported 20 minutes ago from Paddington, England

  @O2 @CarolineLiggins You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages

• 
  Lee 'Budgie' Barnett (@budgie) reported 27 minutes ago from Paddington, England

  @O2 Wasn’t a problem, as such. ‘Kit breaks’ is an ever present rule. Was mainly to let others know,, if they had problems and wondered what was going on.

• 
  James Murray (@jamesmurray07) reported 28 minutes ago from Camden Town, England

  .@O2 despite asking me to DM you nobody had responded and the link to the chat doesn’t work (also not working on myO2).

• 
  Nick Shuttleworth (@nickshuttle) reported 31 minutes ago from Ealing, England

  @O2 can you explain why I cannot transfer my eSIM card electronically? Surely that is the whole point of eSIMs? I now have to wait 5 days to receive a new pack before I can transfer my phone. Seems archaic. Unimpressive customer service.

• 
  Sheena Watts (@Sheena81) reported 32 minutes ago from Kensington, England

  @MoneySavingExp Is this every network? @O2

• 
  Steve Depeare (@depeare) reported 36 minutes ago from Ealing, England

  @O2 after 3 hours of calls 5 texts and 1:5 hours of to get family discount that is advertised and to be given an amount to pay then still getting it wrong . So a complaint to be made

• 
  Ruth Holliday (@RuthHolliday13) reported 39 minutes ago from Hammersmith, England

  Still within my 14 day grace period with @O2 having so much trouble actually speaking to a human about my issue I’m so tempted to cancel cause this stupid system keeps just hanging up on me and it’s been 3 days since I requested they transfer my number… not great

• 
  Tania d'Alcor #FBPE 🕷🐟🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺 (@TaniaAlcor) reported 41 minutes ago from Kensington, England

  @No_es_bueno_Bob @O2 In west London around 2am EEweb connection went down for approx half an hour.

• 
  Jade Wheatley (@JadeWheatley_) reported 43 minutes ago from Paddington, England

  Had a ridiculous amount of issues with @O2 of late, and despite numerous calls and messages, there’s no resolution. I wish this had happened before I upgraded and then I’d just leave! We’re now another day of no service because of SIM card issues with no help! 🤬

• 
  Jack Appleton (@appletonjack) reported 44 minutes ago from Camden Town, England

  @Miniv20 @O2 How do you find out what other network coverage is like? I pay about £150 a month as it’s used so much for work...well, it’s not right now thanks to this “broken mast” 😭

• 
  Richard Frame (@rafthemaster) reported 46 minutes ago from Kensington, England

  @O2 this phone number is harassing me - 020 3389 6395 - it’s a fake automated call claiming to be @HMRCgovuk called me 4 times already today! Wants to press option for operator (but I haven’t done so), needs reporting for harassment / impersonation of government service! @Ofcom

• 
  BEX (@Bex_Stinson) reported 48 minutes ago from Camden Town, England

  Update! The problem I need fixing is that I can’t make phone calls. So I can’t ring my energy supplier about being cut off, or my GP about my asthma. My phone won’t call any number at all. I told @O2. Finally. Thankfully, @O2 sent me a DM and asked me to call them to sort it

• 
  shezza_bezza 🌙☀️Coldplay are back wohooo 🌙☀️ (@vodaka_orange) reported 49 minutes ago from Hammersmith, England

  @O2 I’m treating myself to a Apple Watch because it’s my birthday next month and the offer ends next Thursday 🤣 plus I deserve it, putting up with rude people and getting sat on/licked/beaten up by my niece hahaha

• 
  James Vertigan (@jamesvertigan) reported 50 minutes ago from Ealing, England

  @O2 No thanks, just wanted to praise Connor for his help and good service yesterday 👍🏻

• 
  Jose Suarez (@SuarezFusters) reported 54 minutes ago from Ealing, England

  @O2 what happens with the network? In W139df #I don’t have 3g from yesterday and that is a nightmare.

• 
  ☭ 卡里德 🇨🇳 ☭ خالد (@Vagabond1107) reported 54 minutes ago from Hammersmith, England

  @O2 like your the only UK network do not offer wifi calling and 4G calling for PAYG customer’s… see EE,Vodafone and three they do offer wifi calling and 4G calling to their PAYG customers.. and your not offering i am 13 years a loyal customer please do offer it i am facing -

• 
  Rose Hinds (@RoseHinds) reported 59 minutes ago from Kensington, England

  @O2 Ah ok thank you. I’ve realised that my free trial with Calm has expired - how can I find out how much this is meant to cost? I’ve been charged twice and was not reminded that it would charge me this month please help

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Quantum Infinite Seer Nikota888 (@NikotaLimitless) reported 1 minute ago

  @O2 So went to o2 as my phone pin would not go into the phone and open had the phone for some time. No issues before. This is what unfolded I have an account with you and my phone would not allow me to put in my pin number so took the phone to hasting branch, served by a guy called Daniel to get a new sim, with the same number but the same problem arrived. I brought the phone off you a few years back he told me to contact Samsung you are only the provider he gave me a number he really was of no help and the other thing. I showed him my passport as id and started to put my passport info into the system this was without my permission. Do you want to explain why this unfolded this with my personal info. when you have my details on your system ???? Very Very disturbed by it all as you are provider's for a service I buy a phone off you but cannot get my phone sorted when something is wrong. If that is the case you should not be selling phones you cannot sort out or send away to fix the problem. serservice permission. I was asked to show proof of id not submit my passport info into your system. 3:58 PM

• 
  Devs (@Destr0yT0Create) reported 4 minutes ago

  @O2 your blue Mondays has been down pretty much the entire day, r u guys going to fix it?

• 
  May May (@juicybite) reported 6 minutes ago

  What is happening @O2 if I can't reach your website and I'm currently an O2 customer, what faith do I have, where I continue staying with you? It's annoying & frustrating

• 
  John Kirby (@csljohnkirby) reported 9 minutes ago

  @O2 Seriously, I messaged by DM prior to 1800hrs today, and even notified you on the main timeline I had done it, and guess what, yep @O2 have completely ignored it. Customer service is missing

• 
  Pete Ascroft (@ascroftpete) reported 10 minutes ago

  @EnglandRugby @O2 No Braken and Bamber is disappointing. Can see that pack getting beaten up big time, no good for an already broken T Curry who could do with a rest!

• 
  Darren Rogers (@DazRogers85) reported 11 minutes ago

  @O2 over 6 weeks I’ve now been waiting for my account to be unblocked. 3 calls later and still no progress. You’re losing a customer of over 25 years if you don’t resolve soon

• 
  Dan Roberts (@Dan_Roberts21) reported 11 minutes ago

  @O2 I did the online check says it’s good signal in the area but I don’t seem to have any

• 
  marny (@mrmarny) reported 11 minutes ago

  @O2 Hi, I have been a customer of o2 for 23 years, I have two numbers with you, I have been trying to resolve the problem for the last 3 weeks and cannot get through the first line of customer service, it is always wait more, someone will call you, an option to escalate?

• 
  ianpike.bsky.social 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@IanPike) reported 11 minutes ago

  @O2 @SoMoonstruck The same, is there an issue with the app as Blue Mondays offer isn't loading?

• 
  Paul Ormerod (@PaulOrmerod5) reported 15 minutes ago

  Stay well clear of of @O2 there deals look good on paper but if it comes to even the slightest issue you will be passed around a team of people who couldn’t tie a shoe lace let alone deal with a loyal customer who has been with them since 2012….absolute joke