O2 outages and service status in Willesden, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Willesden, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Phone.
- Internet (50%)
- Total Blackout (25%)
- Phone (25%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Willesden, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Willesden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 18: Problems at O2
O2 is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Willesden, England
The most recent O2 outage reports came from the following cities: Hammersmith, Wembley, and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
|
Total Blackout | 20 days ago |
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Hammersmith
|
Internet | 25 days ago |
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Hammersmith
|
Phone | 29 days ago |
|
Hammersmith
|
Internet | 30 days ago |
|
Hammersmith
|
Internet | 2 months ago |
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Hammersmith
|
Internet | 2 months ago |
Community Discussion
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O2 Issues Reports Near Willesden, England
Latest outage, problems and issue reports in Willesden and nearby locations:
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لويد سا (@iLloyd_Sa) reported from Hammersmith, England@o2 can you fix your network in @westfeild #London as I’ve tried to FaceTime my mom more than 50 times the calls have been dropping all the time its sucks paying almost £90 pcm and you don’t get basic networks. Not a happy customer anymore.
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imad el maoed (@imad_el_maoed) reported from Paddington, England@O2 @ellegraceee You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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John Francis William Apted (@SwissFrankIsGon) reported from Kensington, England@O2 I just received a bill for £400 despite not have mobile service and having only missed paying 2 months on a pay as you go tariff. I was expecting to pay around £60 with the reactivation charges. What's going on?
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Dave Hampton 🌍🌳 (@carboncoach) reported from Kensington, EnglandDear @EE It’s only a few months since I switched to you, but seems I’m gobbling data faster than ever when I was with @O2 Is your metric working? Maybe you’ll say your network is faster? if so I’ll gladly switch back: to my lower data allowance with O2: that I never used up!
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Alex (@Alx_R_M) reported from Paddington, England@O2 #help #GPS I have just discovered that my location cannot be seen for some apps on 4G just on WiFi connection. I do not understand this issue and I will need if possible an answer. #ThankYou
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Aled Smith (@AledSmith) reported from Camden Town, England@O2 why is it so hard to get your systems to work properly. Don’t give me automated messages telling me I am overdue with my bill when I am not. Then sort out your customer support. How can your AI engine be too busy to ‘talk’ to customers. Rubbish.
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Rose Hinds (@RoseHinds) reported from Kensington, England@O2 Ah ok thank you. I’ve realised that my free trial with Calm has expired - how can I find out how much this is meant to cost? I’ve been charged twice and was not reminded that it would charge me this month please help
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Alison Cameron🐟 (@allyc375) reported from Kensington, England@O2 I have serious health issues hence a working phone is essential. Hope I get well enough to go in to your Kensington branch & sort out this weird problem. TY
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Steve Depeare (@depeare) reported from Ealing, England@O2 I’ve tried desperately trying to get hold of customer service and keep getting knocked off. I need a 5 g SIM card for my new iPhone 12 pro plus and need a 5 g sim , I think a card may be ordered but not the 5 g
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Neil Higley (@NeilHigley) reported from Royal Kensington and Chelsea, England@O2 your 4G is worse than a late 90’s dial up, when it works of course. As you are consistently failing to provide…well any service what so ever, I can break my contract no questions ask and go back to @EE that I wish I’d never left?
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Joseph Morrison (@JosephMorrison0) reported from Hammersmith, England@O2 Your service just like, breaks all the days of the week. And let’s not forget the famous o2 outage of 2018. But at least your branding is good, except @ThreeUK might beat that too...
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Josh (@JoshBates) reported from Paddington, England@O2 I got this sorted doing this however this is really poor service. This should be an easy, self-service digital journey. Absolute joke that this took 35 mins for both me and your staff. Total waste of time. Please feed back.
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☭ 卡里德 🇨🇳 ☭ خالد (@Vagabond1107) reported from Hammersmith, England@O2 like your the only UK network do not offer wifi calling and 4G calling for PAYG customer’s… see EE,Vodafone and three they do offer wifi calling and 4G calling to their PAYG customers.. and your not offering i am 13 years a loyal customer please do offer it i am facing -
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Robert Valentine (@NeedMoreTea) reported from Kensington, England@O2 I get masts break down etc, but two weeks is quite a long time.
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Brett (@brettriot) reported from Camden Town, England@O2 I accidentally used my priority access for o2 venues when I didn’t mean to, can you help me get it back?
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Jose Suarez (@SuarezFusters) reported from Ealing, England@O2 what happens with the network? In W139df #I don’t have 3g from yesterday and that is a nightmare.
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James Murray (@jamesmurray07) reported from Camden Town, England.@O2 despite asking me to DM you nobody had responded and the link to the chat doesn’t work (also not working on myO2).
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Baisden 📸🎥 (@Stefan_baisden) reported from Ealing, England@o2 I have been charged again without actually reviewing any service. Can I please have the direct. complaints email
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Tania d'Alcor #FBPE 🕷🐟🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺 (@TaniaAlcor) reported from Kensington, England@No_es_bueno_Bob @O2 In west London around 2am EEweb connection went down for approx half an hour.
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Stephanie Bennett (@StephsBubble) reported from Ealing, England@O2 Yes I’ve had the iPhone since the 3G and never had this before
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Liz Rose 😍 (@esrose2003) reported@O2 do NOT use O2!!! I have tried calling them to resolve and old dispute and so far I’ve been put on hold forever or the 2nd time they said please hold and hung up on me! They’ve applied a charge for a dispute I raised before I ditched them for dire service and still awful
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Lauren Turner (@BabyfaceLau) reported@O2 I am still unable to login to my account from abroad, is there any way around this?
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ally connor (@1980Ally1603) reported@O2 still no service after 3 days… call after call with no resolution. Really poor
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ChainResolve (@Web3Resolve) reported@Toni_Joyce @O2 Hey, checking back in. Are you still having trouble with this?
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Hayley Laura (@LilHay) reported@O2 @locketsc Four hours I’ve been waiting for you response to get my issue sorted. This is absolutely shocking when you’re actioprenventing ppl from doing stuff. Pls respond to DMs
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t💋 (@ajemioo8) reported@O2 @TheO2 @O2 please help me out!
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Ron Stidolph (@RonnieStidolph) reported@O2 Response appreciated, but its too late 4 failed attempts to transfer old number to O2, resulting in 6 hrs+ in online chats & 2 complaints (complaints that your chat operators raised, not me) & a cancelled contract within 14 days of a cooling period & a lost customer. Very poor.
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Dougie (@Dougie_W79) reported@O2 any chance someone can take ownership and unlock My MyO2 app please? Been over 10 days now and that was the timescale given to fix the issue. Not acceptable anymore
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Autumn Powell (@AutumnPowell21) reportedSince getting my new phone I'm getting untold spam calls! @O2 please help
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Valerio (@19valerio81) reported@O2 no service in the Elizabeth Line from Whitechapel to Farringdon. It’s been weeks now. Please fix it.