O2 Outage Report in Willesden, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Willesden, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (15%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Willesden, Greater London, England
The most recent O2 outage reports came from the following cities: London, Muswell Hill, Hackney, Bushey, Hammersmith, Chingford, Southwark, Paddington, Thornton Heath, Barnet, Hounslow, City of London, Harringay, Ealing and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| Muswell Hill |
Phone | |
| Hackney |
Total Blackout | |
| Bushey |
Phone | |
| Hackney |
Phone | |
| Hackney |
Phone |
Community Discussion
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O2 Issues Reports Near Willesden, England
Latest outage, problems and issue reports in Willesden and nearby locations:
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Judith Hall
(@judithhall67) reported
from
Bromley, England
@O2 hi, I am trying to top up my housebound mum’s phone, but both the website and the telephone options are not accepting payment. I have tried two cards. Please advise, she is at risk of falls and needs to be able to phone for help
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Ben Mitch 🇪🇺🏳️🌈🇨🇦🏴😎🤪
(@Mountie31) reported
from
Ealing, England
I will be cancelling my @O2 contract that I've had since 2009 due to terrible signal. My works phone is now @VodafoneUK so will be porting over to them. 📶📱📞
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Darren C
(@SLushCCool) reported
from
Croydon, England
@O2 @salrusty It might be worth putting the tech difficulty issue notice on the app too.
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Dave McGuane
(@DaveMcGuane) reported
from
Croydon, England
@O2 Trying to cancel my O2 Insurance as I'm paying £150 a year and online being quoted less than half that. Website says Call 202. Call 202 and that says Go Online then hangs up. Please can someone call me?
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Keith - newacc.
(@whiterosetyke) reported
from
Islington, England
@O2 I've no DM may I ask, what makes Twitter O2 better then two customer service phone calls and twice into the O2 shop in Camden? The 4 times and completely incapable of of fixing the issue. Just wondering what makes you different.
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Darren Boyle
(@misterscoop) reported
from
Brentford, England
@O2 Thanks for the quick response. I never click on links. But I worry about other people. I will forward the text to the number.
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☭ 卡里德 🇨🇳 ☭ خالد
(@Vagabond1107) reported
from
Hammersmith, England
@O2 issue in the network it’s always says “no service” in my apartment come on offer wifi calling right now i did speak with your staff in Kings road store and told them about that issue they’ve said we can’t do anything right now i might move to EE or Vodafone if this situation-
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♥♥єmmα♥♥
(@EmmaSaidThis) reported
from
Camberwell, England
@O2 Is there any reason why the O2 priority app no longer works on mine or my mum's Huawei phones. Says the app is out of date, then won't let me redownload, says there is an installation problem.
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Phil Learney
(@PhilLearney) reported
from
Bromley, England
@O2 I can now see why you wanted to take this private, spent £2k plus with you at midday, three hours later a customer service representative is verbally laughing at us over the phone because the sims haven’t transferred. 🙄
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Keith - newacc.
(@whiterosetyke) reported
from
Islington, England
@O2 Yes but I deleted it as I said if your reply wasn't a fix (as it's all YOUR fault) I'd block you. You are lucky you aren't blocked @Ofcom
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Judith Hall
(@judithhall67) reported
from
Bromley, England
@O2 hi, I need your help please for an issue that hasn’t resolved since yesterday. Trying to top up my mum’s pay as you go and no cards are being accepted. She is housebound and frail and needs to be in contact.
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Geoff Adams-Spink
(@GAdams_Spink) reported
from
Harrow Weald, England
So, @O2 is complicit in this rip off but unprepared to do anything to assist a long standing customer.
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Dave McGuane
(@DaveMcGuane) reported
from
Croydon, England
@O2 Trying to cancel my O2 insurance as I'm paying £150 a year when online is quoting me less than half that. Website says Call 202. Call 202 and that says Go Online. Go Online and that says Call 202 or landline. That hangs up on you straight away. Online Chat isn't available...
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☭ 卡里德 🇨🇳 ☭ خالد
(@Vagabond1107) reported
from
Hammersmith, England
@O2 like your the only UK network do not offer wifi calling and 4G calling for PAYG customer’s… see EE,Vodafone and three they do offer wifi calling and 4G calling to their PAYG customers.. and your not offering i am 13 years a loyal customer please do offer it i am facing -
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Ben Mitch 🇪🇺🏳️🌈🇨🇦🏴😎🤪
(@Mountie31) reported
from
Hounslow, England
@O2 Phone masts are down at my work and home so not good.
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Marcus
(@Marcus_dd1) reported
from
Southall, England
@O2 Hi, my O2 cinema voucher keeps saying that there is a problem adding the voucher. Could you help me to go see James Bond tomorrow please
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Phil Learney
(@PhilLearney) reported
from
Bromley, England
Refreshing customer service from @O2 Instead of using Covid as an excuse for their incompetence their customer service representatives just laugh at you. 🙄
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Ben Marshall
(@marshallb60) reported
from
Kingston upon Thames, England
@O2 do your agents just hang up if they know you aren’t interested in the deals they are offering? Now wondering if this was a fraudulent call?
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Darren C (He/Him) 🏳️🌈🌍🏉
(@SLushCCool) reported
from
Croydon, England
@ODEONCinemas Hey. I have tickets for tonight but something has come up. One is limitless one is free on @O2 - how can I cancel?
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Kay Bak
(@kaybaka) reported
from
Camberwell, England
@virginmedia Yeah?! I hope you can resolve and repay the works and fees I’ve missed as well because of lack of internet on both my mobile network and internet because of @O2 and #virginmediadown
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Stephen Williams
(@spwilliams137) reported
@O2 I've been trying to close my account for 3 months and you're still charging me and force me to call a premium line from Germany! Why is your customer service fallen so far from what it was? #PLEASEHELP
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Jem_xo
(@ComeebackKidd) reported
@MartinSLewis i'm stuck in a battle with @O2 and @GooglePlay over fraudulent purchases on my account totalling £150+ which o2 have taken as part of my DD and neither of them are being helpful regarding refunding. I have evidence. Are you able to help please?
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🥀
(@Psandqsalwqys) reported
@O2 I’m in Thailand with no access to network or internet. Why does this always happen. How can you contact me asap ???!!
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Weezy Riaz
(@WeezyRiaz) reported
@O2 I have 02 priority via @virginmedia I’m trying to redeem the Disney Offer but u able to log in via My 02 as I only have VM credentials. HELP!
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Farzana
(@Farzana32298220) reported
@JGJ2222 @O2 Unfortunately o2 never re-imbursed me for any of my tickets (I have 4 02 sims and lost all 4 tickets)
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Kiki
(@Epic_Kirsty) reported
@AlexanderChrisS @O2 Im pay monthly and I'm trying to cancel a phone that has been inactive for over a year (because I don't even have a SIM card and you've locked me out of my account) Why wouldn't you close this as it's clearly inactive or do you just do this to PAYG customers? Genuinely THE WORST.
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Gh4ni
(@KenyanGhani) reported
@O2 How do I actually speak to a live agent? I get sent in circles. To the app that tells me no one is available. I can't wait for my contract to to end. The service and coverage has been💩
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🌱La_La_Gomera
(@La_La_Gomera) reported
@anna_fatania @O2 Don’t trust o2 After 2 yrs & 4 mths & 100s of complaints they sent an aggressive rude email saying they can’t find the original complaint because they have ‘archived’ it so aren’t going 2 help & aren’t going 2 refund the money then told me to go get a lawyer if I don’t like it
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Maisy Minx
(@maisy_minx) reported
So @O2 could you please explain why me paying off my device plan has caused my tariff to increase by almost 50% which basically covers your loss from my device payments? Paying off my device should save me money not mean I’m paying more for the service you were already providing
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Tim
(@Timinho50) reported
@O2 can you assist please? Now 5 days and no service #o2