O2 Outage Report in Willesden, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Willesden, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Willesden, Greater London, England
The most recent O2 outage reports came from the following cities: London, Hackney, Croydon, Hammersmith, Wembley, City of London, Poplar, Richmond, Hounslow, City of Westminster, Southall, Merton, Ealing, Hayes and Barnet.
| City | Problem Type | Report Time |
|---|---|---|
 London |
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| Hackney |
Phone | |
| London |
Phone | |
| Croydon |
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| Hackney |
Phone | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Willesden, England
Latest outage, problems and issue reports in Willesden and nearby locations:
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David T Kinnear
(@dkinnear) reported
from
Camberwell, England
@O2 I had a call from Rachel - a fabulous @O2 rep last night to troubleshoot the situation and taking some accountability for what is going on. I’m sticking with @O2 while this gets sorted because of her actions. Great employee who gets customer service and care. 👍
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Federica Parise
(@cityposer) reported
from
Kensington, England
@O2 Texted, DM on Twitter, called and report the issue,now I have been waiting for more than 48 minutes on another phone for customer service..all I did was upgrade my plan! #O2
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Lord Bartlett-Davis
(@BartlettDavisUK) reported
from
Kensington, England
Thanks to @O2 for excellent customer support this eve. That's my personal account sorted. Let's hope the same perfect cs is given to the team(s) @AlestraInc and #BDEst working on the business plans for 2023. Fingers crossed, stay tuned for an update #BetterConnected - #TheLBD
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John Francis William Apted
(@SwissFrankIsGon) reported
from
Kensington, England
@O2 I just received a bill for £400 despite not have mobile service and having only missed paying 2 months on a pay as you go tariff. I was expecting to pay around £60 with the reactivation charges. What's going on?
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@tomlister @O2 @O2 reception in Bath is absolutely appalling. Had same issue all week long when was working at theatre there couple of weeks ago. Similar issue following week in Manchester.
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☆ Liezel ☆
(@liezel_t) reported
from
Merton, England
Hey @O2 @GreggsOfficial, issues with the breakfast roll on O2 priority last week and this week not there, has it stopped now?
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Ealing, England
@o2 I have been charged again without actually reviewing any service. Can I please have the direct. complaints email
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fiono
(@ksjsowhat) reported
from
Paddington, England
@O2 anything you can help with?
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Chris Reed
(@chris_reed) reported
from
Hillingdon, England
@O2 any Ida how long your site will be down for? I want to get a bolt on that works for Turkey, and I’m just about to take off…any advice?
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Federica Parise
(@cityposer) reported
from
Brentford, England
@O2 I cannot make or receive calls since I upgraded my plan on Tuesday this week. I reported it yesterday and still waiting for a reply, sent a DM via Twitter and no reply, calling 202 and have been waiting for over 30 minutes: what do I need to do to get help?
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fiono
(@ksjsowhat) reported
from
Barnet, England
@O2 I made an order on the 27th of October and it’s still not in process, I absolutely need the phone I ordered within two weeks, could you help me please ?
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Peter Ives
(@peterives50) reported
from
Enfield Lock, England
@O2 Happy Monday to everyone but O2 who still can't sort out my text and calls problems after at least a month 😡
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Savio
(@savio_metal17) reported
from
Brentford, England
@O2 I can’t get the Amazon prime offer. Please help
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Richard 🏳️🌈 (he/him)
(@Paul___SW18) reported
from
Wandsworth, England
Hey @O2 just struggled down to the shopping centre to take advantage of the @GreggsOfficial free hot drink & treat offer, via my @virginmedia account, (available until 0000 tomorrow apparently) but got here, and offers have disappeared from app or come up as ‘sold out’ 🤬🤬🤬🤬
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A dollop of kindness
(@Pretty_Gorge) reported
from
City of London, England
@creditkarma Tried the link and there’s no live chat option. Can you please help to avoid my @O2 mobile phone account being used fraudulently!!! #creditscore #poorcustomerservice #fraud
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The Guv'nor
(@Payney26) reported
from
Bromley, England
@O2 3 weeks plus I have been having literally no service in my house! I have been with you over 26 years and never had a problem. Your site says there may be a problem with a mask and your engineers will probably already be on it! 3weeks are they on day rate? Help please
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Ruth Maurice
(@ruthie82) reported
from
Merton, England
@O2 it’s 10am now - as an O2 customer I have now missed out on the 9:30 slot for the O2 December dates and rapidly loosing my chance at the rest. Not good enough.
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NAIJA BOI
(@MANLIKENAIJA) reported
from
Islington, England
@O2 APP AND WEBSITE DOWN SINCE 9:58AM !!! YOU PEOPLE OWE ME MONEY !!! IMMA FIND A WAY TO SUE YOU 🙃🙃🙃
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Federica Parise
(@cityposer) reported
from
Brentford, England
@O2 why will it take 3-7 days for you to be able to sort my current issue? I have been with O2 for over 10 years and all I did was to upgrade my plan with you 4 days ago!???
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Brett
(@brettriot) reported
from
Camden Town, England
@O2 I accidentally used my priority access for o2 venues when I didn’t mean to, can you help me get it back?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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NatalieAnnBrookman
(@ann_brookman) reported
@O2 Really disappointed with customer services yesterday.After dealing with many scam calls from ‘02’ it’s really clear there’s been a data leak at O2 as scammers know everything about my o2 account! All I got told is it’s being investigated - we should’ve been informed already!
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Mr B
(@MrB902010) reported
@o2 it has been 3 weeks without being able to make calls, send texts and use data, I’ve now paid a months bill in advance. Every phone number I call for some kind of customer service, always ends up to be some automated recording. You are a shambles
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Dave Hammond
(@hamster893) reported
@O2 But will you ? Because right now after spending the last half a year trying to rectify issue after issue it's now really costing me. @MarkEvansO2
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Christopher Norman
(@ALegend19) reported
@Ginger_Tucci @O2 making calls locally in Swansea is terrible. can hardly hear each other
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Ha
(@Ha97157054) reported
@O2 hi why is my odeon voucher not working ???
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𝘾𝙃𝙍𝙄𝙎
(@m3g4) reported
Just love being on hold for 20 mins to then be hung up on. Stellar service from @O2. Crap signal, crap customer service. Glad I signed up for a contract 🙄
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Ginger Tucci
(@Ginger_Tucci) reported
@LordImmunitas @O2 It’s appallingly bad. How are they not embarrassed to be asking for more money? I’m always asking for wifi because my phone just doesn’t work.
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Burnside
(@Burnside_5) reported
@O2 well this just gets better, had a message pop up on my phone this morning saying that 4G calls have been switched off by O2. So I call, another 15 mins in a queue and was told that the person I spoke to yesterday put a block on calls and data on my account, wtf?!?
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Ellie Sharpe
(@Eleanor1510) reported
Trying to do my assignment at home with intermittent @virginmedia WiFi and no or little service till potentially 16/03 on @O2. Can’t wait for the responses. *turn router off then back on again*. Haven’t got hours upon hours to be stressing about this 😞
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girlinjail 💙
(@girlinjail) reported
@Ginger_Tucci @O2 Mine too!!!! I’m with O2 and I live in central London and half the time it says I have like full G4 signal but like, nothing works. Wtf? I assumed it was my crappy old phone.