1. Home
  2. Companies
  3. O2
  4. Willesden, England
O2

O2 Outage Report in Willesden, Greater London, England

Why is my O2 service not working?

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Willesden, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Willesden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Willesden, England

The most recent O2 outage reports came from the following cities: London, Hammersmith, Enfield Town, Newham, Wembley, Wandsworth, Uxbridge, Greenford, Paddington, Wealdstone, City of London, Croydon, Hackney, Barnet, and Bromley.

CityProblem TypeReport Time
London Wi-fi 8 hours ago
London Phone 10 hours ago
Hammersmith Internet 12 hours ago
London Phone 1 day ago
Enfield Town E-mail 2 days ago
Hammersmith Internet 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Willesden, England

Latest outage, problems and issue reports in Willesden and nearby locations:

  • kw1330
    keith watson ⚫️ (@kw1330) reported from Camberwell, England

    @O2 still rubbish signal in #peckhamrye area. #howlongmusticomplain

  • s11kda
    Sam D (@s11kda) reported from City of London, England

    @O2 what a shambles of a customer service

  • marcwhufc
    marc foley ⚒ (@marcwhufc) reported from Barnet, England

    @o2 your service has been shocking nearly 2 weeks and my daughters Apple Watch for Xmas not here. Now by all accounts best to start the order again as will be quicker and wait a week for deposit to be put back in my account 🤬 look at your dm’s I’m in them 2 replies so far 🙄

  • jamesvertigan
    James Vertigan (@jamesvertigan) reported from Ealing, England

    @o2 Thanks again to Connor Burns in your Belfast contact centre for his help yesterday with my upgrade, I’ve completed the order for my iPhone 11 Pro this morning 😀

  • Henry_Coates
    Henry Coates (@Henry_Coates) reported from Walthamstow, England

    @jimsmallman @O2 I left them a few years ago because the customer service is god awful! @ThreeUK is the best bet for the amount we travel! Not the best in London but all over the world it’s great

  • lofty_london
    London Lofty (@lofty_london) reported from Camberwell, England

    @O2 Can you explain what they are please, why the mystery. I pay for a service that doesn't work where I live.

  • paullferrer
    Paul Ferrer (@paullferrer) reported from Harrow Weald, England

    @O2 Two weeks later still have low signal and no one is telling me when it will be fixed you pass me to Sky Mobile who say its your masts they use and contact you

  • JamesElston3
    James Elston (@JamesElston3) reported from Hammersmith, England

    @plandotcom you pretended to be @O2 and were then also very rude when the lie emerged and cancellation ordered. Utter wast of several hours of her time

  • sparkloaf26
    mark cording (@sparkloaf26) reported from Barnet, England

    @O2 this is a joke my signal is pants i better get money off my bill looks like ill be saying good bye when my contract us up your a joke

  • AlanGreene73
    Alan Greene (@AlanGreene73) reported from London, England

    @StudiniJones @timlukejones @O2 Yep I thought the 13.3.2 update had fixed it but I’ve lost signal again this morning. Had to reboot my phone. I’m on latest update. Pissing me off now. People can’t call or message me until I’ve realised and turned phone off&on

  • MSYENHA
    MSYENHA (@MSYENHA) reported from Wandsworth, England

    @O2 is the most shit network ever! Their customer service don’t even know the rules of the company! Never going back on o2 again!

  • marcwhufc
    marc foley ⚒ (@marcwhufc) reported from Barnet, England

    @sally290718 @O2 @02 I’m phoning them back tomorrow and doing that shit service though xx

  • ejp72
    Liz (@ejp72) reported from Poplar, England

    @O2 It’s always like it. I’ve never had a decent signal here. Could be the buildings maybe. But always like it.

  • jamesvertigan
    James Vertigan (@jamesvertigan) reported from Ealing, England

    @O2 No thanks, just wanted to praise Connor for his help and good service yesterday 👍🏻

  • mesner5
    Mark Esner (@mesner5) reported from Borehamwood, England

    @O2 been with you 10+years you have my money each month never had anything in return

  • AlanGreene73
    Alan Greene (@AlanGreene73) reported from London, England

    @cleggytaxi @O2 Yep you’re right. Signal dropped again.

  • spiritualvodka
    gwen 🕸🕷 (@spiritualvodka) reported from Stratford, England

    @O2 hi! I’m not sure if this is a you problem or an apple problem. But my mobile data will completely shut off around 4/5 times a day, turning the data on and off doesn’t bring it back. I have to completely reboot my phone 5 times a day at the moment. Pls help!!

  • julsbvby
    juls. (@julsbvby) reported from Camberwell, England

    @O2 honestly wth is going on with my network! For dayssss I can’t call and can’t receive calls when I’m at home.

  • omar_sheikh
    Omar Sheikh (@omar_sheikh) reported from Lambeth, England

    @O2 Worst. Network. Ever.

  • AlanGreene73
    Alan Greene (@AlanGreene73) reported from London, England

    @O2 It doesn’t work. Back doing same lose of signal again. Happens at random places and times around london. Seriously thinking of switching back to #Three

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • ShorrockB
    Ben Shorrock (@ShorrockB) reported

    @O2 @BigIssue I agree…. So give me some service you skanks

  • freckulous
    crisps (@freckulous) reported

    @O2 Yes I have tried everything you suggest. Can you help please.

  • ShorrockB
    Ben Shorrock (@ShorrockB) reported

    @O2 **** monday still no service

  • 2468MWay
    Stop Hogging That Lane (@2468MWay) reported

    @Plusnet there's an outstanding account on my credit file for £50 but I've never had Plusnet I've always had @VodafoneUK 17yrs and more recently @O2 as Vodafone got to Greedy can you advise ??

  • Carly_louise_
    Carly louise (@Carly_louise_) reported

    @O2 how do I cancel my order, im fed up of waiting to hear what's happening with it.

  • coach_ry1
    Ry (@coach_ry1) reported

    @O2 I’ve had no / limited 4g coverage for the last three days and poor coverage for the last few months. What is going on lately??

  • samboy26
    Simon Morton (@samboy26) reported

    @O2 Sorry I am unable to DM you The issue is that I have contacted 8 times, listened to all your telephone directions to frustration. Each time, someone either tries to resolve the issue, or fills out a form I simply cannot get access. I've changed my PW 8 times or more. @EE

  • thebrynprice
    b (@thebrynprice) reported

    @hashtag_gouldy @O2 At least they HAVE an eSIM … @ThreeUK keep promising to support them and then moving their goalposts!

  • join4te
    Jay (@join4te) reported

    @O2 Day 35 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.

  • AvaAmrolia
    Ava Amrolia (@AvaAmrolia) reported

    Absolutely ridiculous customer service from @O2, my data isn’t working, have tried website live chat, app agent chat, tweeting them, and phoned 4 times (to which I was hung up on mid-conversation on the two times they acc answered) and haven’t received a (decent) reply on any…😤