O2

O2 Outage Report in Willesden, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Willesden, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Willesden, Greater London, England 11/23/2025 20:25

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Willesden, Greater London, England

The most recent O2 outage reports came from the following cities: Poplar, London, Richmond, Hounslow, Hammersmith, City of Westminster, Southall, Merton, Ealing, Hayes, Hackney, Barnet, Croydon, Uxbridge and Feltham.

Loading map, please wait...
City Problem Type Report Time
United KingdomPoplar Internet
United KingdomLondon Phone
United KingdomRichmond Phone
United KingdomLondon Internet
United KingdomHounslow Phone
United KingdomLondon Wi-fi

Community Discussion

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O2 Issues Reports Near Willesden, England

Latest outage, problems and issue reports in Willesden and nearby locations:

  • London_W4 Alastair Hilton (@London_W4) reported from Islington, England

    I'll tell you what I love doing. @O2 online surveys. I get a warm feeling deep inside when I receive all their texts asking to rate their service.

  • LebbyE Lebby Eyres (@LebbyE) reported from Islington, England

    You can tell how a company values its customers by their customer service. 2.5 hrs for @O2 to tell me for some reason I need to call the fraud dept to pay off and upgrade my son’s phone. Cut off four times yet they answer to “business customers” immediately

  • allyc375 Alison Cameron🐟 (@allyc375) reported from Kensington, England

    @O2 I have serious health issues hence a working phone is essential. Hope I get well enough to go in to your Kensington branch & sort out this weird problem. TY

  • RoslynBriggs89 Roslyn (@RoslynBriggs89) reported from London, England

    @O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.

  • LebbyE Lebby Eyres (@LebbyE) reported from Islington, England

    Essentially @o2 treat everyone who wants to buy a phone under £200 outright like a potential fraudster. You can’t pay it off in store and they force you into a temp contract. Then make you wait hours on the phone and go via their fraud dept. Why? I’d love to know.

  • nmunawar dr nabila 🌹 (@nmunawar) reported from Wandsworth, England

    Topped up my data TWICE in one hour and was only using what’s app. Called @O2 who explained to me that streaming movies takes a lot of data. I was not streaming movies. “Sorry we can’t provide you with any help at this time”Is there any accountability whatsoever ? Doesn’t seem so

  • NeedMoreTea Robert Valentine (@NeedMoreTea) reported from Kensington, England

    @O2 I get masts break down etc, but two weeks is quite a long time.

  • Mr_Rafal Raf (@Mr_Rafal) reported from Hackney, England

    Hi @O2 I am having problems with receiving some sms messages from my bank. Apparently they are being blocked. How can I get those messages unblocked please?

  • Katie_Lewis_ 𝕂𝕒𝕥𝕚𝕖 (@Katie_Lewis_) reported from Kingston upon Thames, England

    @TweetFlicker @O2 I know, o2 used to always be the best now its gone down hill fast! Sky mobile is brilliant, my daughter is on it and you get good rewards with it like o2 moments, but better!

  • HowarthCharles Charles Howarth (@HowarthCharles) reported from Camden Town, England

    @JamesTurner37 @O2 It’s disappointing because their customer service staff are uniformly warm and helpful in my experience. It is their systems that are at fault. I know their senior management, but would never try to abuse that by calling in a favour.

  • allyc375 Alison Cameron🐟 (@allyc375) reported from Kensington, England

    @ShieldingG @O2 Now there’s an idea. I wonder where the cleaners put it. I’ve only ever used it for my Dalek thing - never plunged a sink in my life.

  • Avigazed Avigazed (@Avigazed) reported from Addlestone, England

    @O2 How long does it take to port a number from another network to o2? Surely 2 days is a bit long.

  • love_kittyket Katherine Stephens (@love_kittyket) reported from Hillingdon, England

    Trying to contact @O2 about my bill. But your live chat unavailable, your phone service is limited and cuts me off and my O2 app not useful in helping me.

  • AdairDrivePhoto Hayden | London Event Photographer (@AdairDrivePhoto) reported from Wandsworth, England

    Hi @O2 links in your last email are not working for me. #GoDine

  • fbateallthepies Dowsey 🏆 CHAMP19NS 🏆 (@fbateallthepies) reported from Camberwell, England

    @O2 is there a problem with your systems taking payments .. I’ve spoke to my bank and I have no issues with my card .. but it keeps getting declined your end .. help ASAP please

  • Claudiasabram Claudia Simms Abram (@Claudiasabram) reported from Islington, England

    @O2 is your website down? I can not access my 02 to check an expensive bill nor via a link in a text

  • bukachef Fine Chef Damilola🥰 (@bukachef) reported from Harrow Weald, England

    @O2 dm pls. I have a problem

  • Katie_Lewis_ 𝕂𝕒𝕥𝕚𝕖 (@Katie_Lewis_) reported from Kingston upon Thames, England

    My contract is now up with @O2 and I'm thinking of just having a new sim and keeping my phone. Is it worth staying with o2? I'm only with them for the 'priority deals/free stuff' which they don't really do anymore! They also haven't given me a deal (10+yrs a customer)

  • The_Caz Caz Young (@The_Caz) reported from Wandsworth, England

    @O2 Hi! I hope you can help. I mailed o2 Recycle my old phone back in March. You have since changed providers for the recycle service and now my phone is lost. Seems like I'll never receive payment. I'd like either my phone returned or the money please.

  • Zenwork21 Zenwork (@Zenwork21) reported from Poplar, England

    @O2 simply unbelievable your tech and security department are not really good stop these damn scam calls #o2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • GraytotheK Katie Gray (@GraytotheK) reported

    @O2 can someone from customer care please DM me re a query about an “ add on “ to my latest bill? I can’t find answer online/ number to call

  • Assad1082 Assad (@Assad1082) reported

    @EE definitely not the best 5g network sitting in @VapianoUK in Tottenham Court Road and not a single bar of reception having to resort to using the guest Wi-Fi! Such a bad network coverage and they advertise about how good they are! People on @O2 with me have reception!

  • Gambol_Putty The Real Gambolputty of Ulm 🎮🤘👨‍🦼🎨 (@Gambol_Putty) reported

    @O2 I just had a phone call from 01135220206 claiming to be you. She didn’t seem impressed when I asked what she was wearing and told her I was in the bath with bubbles caressing my *******. She snarled and hung up. Rude! Everyone in earshot in my local shopping centre laughed

  • Hildathirst11 Hilda Hirst (@Hildathirst11) reported

    @O2 Hi, can someone help ? My new order was due today and now it's been changed to tomorrow. Ita been showing the same status since last night, so not surprised. Can't get any sense out of anyone.

  • lucymjones_ Lucy (@lucymjones_) reported

    @O2 hi - are you having issues with signal in the Cardiff area? I’ve been out today and both out and at home I have no signal at all.

  • Gemzi_83 Gemma (@Gemzi_83) reported

    @O2 hi I’m having problem booking the odeon cinema offer. I’m not new to this so know how it works and have done all that I’m meant to but it says the code cannot be added

  • MadAboutAFC suckmyleftone (@MadAboutAFC) reported

    @virginmedia with another price increase? Unjustifiable when your service is even worse this year than ever. Guess you’re making the customers pay for the rebrand after joining with @O2 think it’s time to leave and get some value for money!

  • ohmygouldness Hana (@ohmygouldness) reported

    @O2 your data signal is a joke and before you tell me to change my sim card i already have 3 times, its just your signal

  • nirave Nirave 尼拉夫 (@nirave) reported

    Man @o2 is the only uk network who's idea of customer service is employing people who don't give a damn and put the phone down on you just for sh*ts and giggles. 3 people have put the phone down on me today, there's a 30 minute wait to get through and they just suck

  • SupersonicSi Simon Middleyard (@SupersonicSi) reported

    @suttieb @O2 Same here. Only had the one free trial when I started using the service (I think… don’t even recall that tbh), but also not getting an error, it just doesn’t do anything apart from take me to the account page