O2

O2 Outage Report in Willesden, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Willesden, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Willesden, Greater London, England 03/02/2026 15:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (50%)

    Phone (50%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Willesden, Greater London, England

The most recent O2 outage reports came from the following cities: Southwark, London, Paddington, Thornton Heath, Barnet, Hounslow, Hackney, City of London, Harringay, Ealing, Newham, Tower Hamlets, City of Westminster, Waltham Forest and Esher.

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City Problem Type Report Time
United KingdomSouthwark Phone
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomPaddington Phone
United KingdomPaddington Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Willesden, England

Latest outage, problems and issue reports in Willesden and nearby locations:

  • Katie_Lewis_ 𝕂𝕒𝕥𝕚𝕖 (@Katie_Lewis_) reported from Kingston upon Thames, England

    My contract is now up with @O2 and I'm thinking of just having a new sim and keeping my phone. Is it worth staying with o2? I'm only with them for the 'priority deals/free stuff' which they don't really do anymore! They also haven't given me a deal (10+yrs a customer)

  • Brunts1980 Nickle Arse (@Brunts1980) reported from Camberwell, England

    Thought @ThreeUK were bad but @o2 may have to be even worse...

  • Claudiasabram Claudia Simms Abram (@Claudiasabram) reported from Islington, England

    @O2 is your website down? I can not access my 02 to check an expensive bill nor via a link in a text

  • Mr_ISC Pasha (@Mr_ISC) reported from Wandsworth, England

    Serious network issues with @O2 - calls not connecting or dropping after 30secs all morning!!

  • RoseHinds Rose Hinds (@RoseHinds) reported from Kensington, England

    @O2 hi I’ve been charged extra this month for my phone / Apple Watch bill. Please could someone help me and explain why / resolve the issue

  • bukachef Fine Chef Damilola🥰 (@bukachef) reported from Harrow Weald, England

    @O2 dm pls. I have a problem

  • NeedMoreTea Robert Valentine (@NeedMoreTea) reported from Kensington, England

    @O2 I get masts break down etc, but two weeks is quite a long time.

  • Mr_Rafal Raf (@Mr_Rafal) reported from Hackney, England

    Hi @O2 I am having problems with receiving some sms messages from my bank. Apparently they are being blocked. How can I get those messages unblocked please?

  • fbateallthepies Dowsey 🏆 CHAMP19NS 🏆 (@fbateallthepies) reported from Camberwell, England

    @O2 is there a problem with your systems taking payments .. I’ve spoke to my bank and I have no issues with my card .. but it keeps getting declined your end .. help ASAP please

  • LebbyE Lebby Eyres (@LebbyE) reported from Islington, England

    You can tell how a company values its customers by their customer service. 2.5 hrs for @O2 to tell me for some reason I need to call the fraud dept to pay off and upgrade my son’s phone. Cut off four times yet they answer to “business customers” immediately

  • allyc375 Alison Cameron🐟 (@allyc375) reported from Kensington, England

    @O2 I have serious health issues hence a working phone is essential. Hope I get well enough to go in to your Kensington branch & sort out this weird problem. TY

  • allyc375 Alison Cameron🐟 (@allyc375) reported from Kensington, England

    @ShieldingG @O2 Now there’s an idea. I wonder where the cleaners put it. I’ve only ever used it for my Dalek thing - never plunged a sink in my life.

  • Katie_Lewis_ 𝕂𝕒𝕥𝕚𝕖 (@Katie_Lewis_) reported from Kingston upon Thames, England

    @TweetFlicker @O2 I know, o2 used to always be the best now its gone down hill fast! Sky mobile is brilliant, my daughter is on it and you get good rewards with it like o2 moments, but better!

  • KevinWNewman Kevin Newman (@KevinWNewman) reported from London, England

    @ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!

  • Si11y3gg Pawlie (@Si11y3gg) reported from Richmond, England

    @VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.

  • nmunawar dr nabila 🌹 (@nmunawar) reported from Wandsworth, England

    Topped up my data TWICE in one hour and was only using what’s app. Called @O2 who explained to me that streaming movies takes a lot of data. I was not streaming movies. “Sorry we can’t provide you with any help at this time”Is there any accountability whatsoever ? Doesn’t seem so

  • LebbyE Lebby Eyres (@LebbyE) reported from Islington, England

    Essentially @o2 treat everyone who wants to buy a phone under £200 outright like a potential fraudster. You can’t pay it off in store and they force you into a temp contract. Then make you wait hours on the phone and go via their fraud dept. Why? I’d love to know.

  • VictorJ1987 Vìncere. (@VictorJ1987) reported from Brentford, England

    Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

  • Zenwork21 Zenwork (@Zenwork21) reported from Poplar, England

    @O2 simply unbelievable your tech and security department are not really good stop these damn scam calls #o2

  • RoseHinds Rose Hinds (@RoseHinds) reported from Kensington, England

    @O2 Ah ok thank you. I’ve realised that my free trial with Calm has expired - how can I find out how much this is meant to cost? I’ve been charged twice and was not reminded that it would charge me this month please help

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • naomitaylorart Naomi Taylor (@naomitaylorart) reported

    At @O2 when are you going to fix this? Really poor internet over a week now. I’m losing money. Can’t do work. Can’t do gym classes, I’d just paid for membership. This AM you sent me a message saying it was fixed then sent one later saying aware of problem

  • 66matttroberts Matt Roberts (@66matttroberts) reported

    @O2 hi can you please contact regarding my service, mast has been down for a week now

  • BecsApp7 Becs 💙 (@BecsApp7) reported

    @O2 Hi you’ve started charging me for Disney+ without warning the subscription was due to expire and taken two payments for this months bill!!! How do I cancel this subscription and put in a complaint please?

  • motorsportf1fan Motorsport Fan (@motorsportf1fan) reported

    @O2 I had 12GB of data left on a PAYG sim when I took out a contract. What I didn't realise is that using the same login to move from PAYG to contract effectively removes the PAYG from your account. Meaning that the £10 I had just spent on PAYG was a complete waste of money....

  • ganson_donald Donald Ganson (@ganson_donald) reported

    @gpfradgley @O2 I’ve never had anything and I’ve been with 02 for years 😩😩😩😩😩😩

  • KellyPyart Kelly Pyart (@KellyPyart) reported

    @Laura_Px @O2 I've dm'ed you. Seems the problems reported about o2 recycle are true

  • _beckysquelch Bex ♍︎ (@_beckysquelch) reported

    @O2 Hi, my application for a new contract is being denied when ordering through Mobile Phones Direct, is there anyone that can help me understand why?

  • Lukekayo Football guru (@Lukekayo) reported

    @O2 love ripping off old ladies and putting phone down to them when trying hard to make a payment

  • 2theregiment operationgoodguy (@2theregiment) reported

    @O2 morning who can I tweet to within O2 to tell about the disgraceful support and service I have so far been providing re trying to cancel my mother's contract who has dementia and not used her phone for over a year !!!

  • caitlintoon99 Caitlin🦋 (@caitlintoon99) reported

    @scout_mollie @O2 I am having the same issue, did you get yours resolved? I keep being passed between o2 and Apple. Honestly appalling customer service.