O2 Outage Report in Willesden, Greater London, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Willesden, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 05: Problems at O2
O2 is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Willesden, Greater London, England
The most recent O2 outage reports came from the following cities: Hackney, Wandsworth, Southwark, Wallington, Kingston upon Thames, Camden Town, City of London, London, Barnet, Harringay, Hammersmith, Croydon, Ealing, City of Westminster and Southall.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| Wandsworth |
Phone | |
| Southwark |
Phone | |
| Wallington |
Internet | |
| Kingston upon Thames |
Phone | |
| Camden Town |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Willesden, England
Latest outage, problems and issue reports in Willesden and nearby locations:
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Kineta Kelsall
(@Kineets) reported
from
Tottenham, England
@KateAlexa_ @O2 IT IS AWFUL
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Thomas-Lee
(@TRFC_Tom) reported
from
London, England
@craigglawson @inoobkilervip @O2 @BBCWatchdog @monzo No they said they couldnt see any issues, hence they getting specialist team to look into it. Its been happening for 3 days.
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Thomas-Lee
(@TRFC_Tom) reported
from
London, England
@inoobkilervip @craigglawson @O2 @BBCWatchdog @monzo It will if dont pay it soon haha. Will attempt to speak to an @O2 customer adviser tomorrow and pay over the phone and hopefully that will work
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Maria Pia Tissot
(@MariaPiaTissot) reported
from
Camberwell, England
@Mcdoto_tony @O2 I used to be with EE but moved last December, but in the last couple of months it's been really hard to get signal in these areas
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Kineta Kelsall
(@Kineets) reported
from
Tottenham, England
@thebrownvixen @O2 It’s the worst
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Jade Sharp
(@jadesharp1992) reported
from
Richmond, England
@gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.
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Dré
(@daktadre) reported
from
Spelthorne District, England
Is anyone else experiencing call drop outs and freezes on #iPhone11ProMax I have cleared cache and done soft reset, also had a sim swap @O2 but still having buggy experiencing overheating. I’ve checked online and have reset my network settings. Minded to pop into @Apple
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Andrew
(@pitcombe) reported
from
Camberwell, England
The continuing saga of poor network in SE15. I don’t know how long this hasn’t been working @O2 last update was to fix by 4/10 Sorry a phone mast close to you isn't working This means you might experience problems making calls, using the internet, or sending/receiving emails.
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Thomas-Lee
(@TRFC_Tom) reported
from
London, England
Having an issue this week where Monzo are blocking me from paying my phone bill on @O2 app and website and now seen @BBCWatchdog talking about @monzo and their customers suffering from randomly blocked and closed accounts. #WhatsGoingOnzoMonzo #concerned
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N I C K 🇿🇼
(@Nick_G6) reported
from
Hounslow, England
Dear @o2 and @StarlingBank it’s been two weeks and I still can’t believe that I cannot pay my phone bill via the app! Please send help I’m all out of options here. Now I’m accumulating charges for late payment 🤬🤬🤬
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ياسمين🌹
(@YasmeenLillahh) reported
from
Paddington, England
@_MParisss @O2 Trust me 3 is poor
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Fable&King Clothing
(@FableandKing) reported
from
Croydon, England
@O2 Hi, it seems like everytime we lose just one bar of signal on 4g, we struggle to load the most basic apps/pages. This never used to be an issue but is becoming quite regular.
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Tony McDonald
(@Mcdoto_tony) reported
from
Camberwell, England
@MariaPiaTissot @O2 Oh no - you are not alone. I swapped to Virgin (EE) because it was so bad!
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Kineta Kelsall
(@Kineets) reported
from
Tottenham, England
@Armaanilyas2 @O2 It’s so crap!
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Delboybaisden 📸🎥
(@Stefan_baisden) reported
from
Southall, England
5th day in a row I've had no signal or data through to my phone. @O2 is going downhill. Definately on its way out. This is so poor I shouldav stayed with T Mobile. #O2 #POORCUSTOMERSERVICE
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🎃🖤TheBlackDahliaRose💀🥀🕸
(@unknown_babez) reported
from
Paddington, England
@O2 a loyal customer of 11 years here 👋🏽 I am leaving your company because of many reasons.... one of them being you’ve outsourced your customer service to a new company which is quite honestly useless. Another being you do not value your customers. Bring on a new company 👊🏾
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Kineta Kelsall
(@Kineets) reported
from
Tottenham, England
@JayTaylor_93 @O2 I literally get two bars everywhere. It’s so bad. Really disappointed
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Fable&King Clothing
(@FableandKing) reported
from
Croydon, England
@O2 signal is so poor these days
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Delboybaisden 📸🎥
(@Stefan_baisden) reported
from
Southall, England
@O2 has GENUINELY the worst Phone line #Customerservice system ever. I've never been more infuriated just waiting to give a password or speak to someone. Please #O2 update your system to 2019 standard asap.
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Vger Ann Goldby
(@Iccle_Princess) reported
from
London, England
Its amazing @O2 can sort out fraud against my 13 year old daughter but @VodafoneUK cant & tell me to go to my local shop with my daughter to prove she didnt take out a contract like wtf!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Adam Mahmood
(@AdsMahmood) reported
@O2 So much for customer service. I recently took out a sim only contract where I used a PAC code to bring my number across. It has now been 3 days and I am still without my correct number. I run a business which requires phone calls and have not been able to take at all. 😡😡
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Rob Kingston
(@rj_kingston) reported
@O2 can you tell me how to apply Volt double data? I have been a customer of both Virgin Media and O2 for many years but when I tap the "See what you can get" link in the MyO2 app it just tells me to "join Virgin Media". How do I link the two accounts?
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Jamie
(@jamie_g89) reported
@O2 priority SUCKS! does anyone actually win?
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Fig Roll Enthusiast
(@nutteretc) reported
@O2 Okay, but you're now aware. What can you do to help? My wife is having the same issues with a different phone manufacturer but also with O2
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lorenjackson
(@ellllljaaac) reported
Don’t go @O2!! Don’t fall for their ‘amazing upgrade deals’ they rob you and don’t care. One out of many bad experiences, paid my bill on website, came out my bank but their site crashed and didn’t confirm it. Services were cut off next day lol and CS pass the buck to ur bank
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spen_b
(@spenb5) reported
@O2 could someone please look at a few issues I’m having with the App and on an order I place over 2 weeks ago
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h
(@h358__) reported
Absolutely unbelievable customer service @O2, I’m shocked. I was told several things were to be done but was not completed. Ended up being overcharged £100+ for things that I was promised it won’t. I was then accused of LYING to another customer agent. Full story below soon.
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violet (genius (i am bladee))
(@HSTSKaczynski) reported
@AlexisuwuAlexis @Fire_Badger @O2 those mf never responded
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h
(@h358__) reported
At this point, I want to cancel. I’ve been on the phone for 2hrs right now. Total I’ve spent with customer services is nearly 8 hours and nothing is solved. I’m on the phone with the cancellation team as I type this @O2 just shocked at how crap this service is.
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Dale Bro
(@dbro25) reported
@O2 Turning to a can and a piece of long string , has to be a better service than o2 👎🏻