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O2 outages and service status in Willesden, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Willesden, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Phone.
  • 67% Internet (67%)
  • 17% Total Blackout (17%)
  • 17% Phone (17%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Willesden, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Willesden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Willesden, England

The most recent O2 outage reports came from the following cities: Hammersmith, Wembley, Paddington, Kensington, and Ealing.

CityProblem TypeReport Time
Hammersmith Internet 14 days ago
Hammersmith Internet 15 days ago
Wembley Internet 17 days ago
Hammersmith Internet 20 days ago
Paddington Phone 22 days ago
Hammersmith Total Blackout 25 days ago

Community Discussion

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O2 Issues Reports Near Willesden, England

Latest outage, problems and issue reports in Willesden and nearby locations:

  • imad_el_maoed
    imad el maoed (@imad_el_maoed) reported from Paddington, England

    @O2 @BradleyClark10 You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages

  • JosephMorrison0
    Joseph Morrison (@JosephMorrison0) reported from Hammersmith, England

    @O2 Your service just like, breaks all the days of the week. And let’s not forget the famous o2 outage of 2018. But at least your branding is good, except @ThreeUK might beat that too...

  • katyhall26
    Katy Hall (@katyhall26) reported from Hammersmith, England

    Very unhappy with the service from @O2 , phone battery only lasting 4 hours at a time at the moment and very slow running - no upgrade option apart from paying £324 😧😡

  • imad_el_maoed
    imad el maoed (@imad_el_maoed) reported from Paddington, England

    @O2 I can’t make calls from my mobile even to 202 can costumer service call me please very urgent!!!!!!!!

  • hedaramusic
    hedara (@hedaramusic) reported from Hammersmith, England

    @O2 absolute JOKE of a service today. Got a deal offered to me by your retentions team TODAY, I ring back later to call it and no one with authorise it. Been passed to and fro for an hour and a half and got NOWHERE. The phone and deal I want is sat in my basket. Help.

  • imad_el_maoed
    imad el maoed (@imad_el_maoed) reported from Paddington, England

    @O2 @_princessnat_ You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages

  • Sheena81
    Sheena Watts (@Sheena81) reported from Kensington, England

    @MoneySavingExp Is this every network? @O2

  • nickshuttle
    Nick Shuttleworth (@nickshuttle) reported from Ealing, England

    @O2 can you explain why I cannot transfer my eSIM card electronically? Surely that is the whole point of eSIMs? I now have to wait 5 days to receive a new pack before I can transfer my phone. Seems archaic. Unimpressive customer service.

  • imad_el_maoed
    imad el maoed (@imad_el_maoed) reported from Paddington, England

    @O2 @anja_hudson You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages

  • jamesvertigan
    James Vertigan (@jamesvertigan) reported from Ealing, England

    @O2 No thanks, just wanted to praise Connor for his help and good service yesterday 👍🏻

  • TaniaAlcor
    Tania d'Alcor #FBPE 🕷🐟🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺 (@TaniaAlcor) reported from Kensington, England

    @No_es_bueno_Bob @O2 In west London around 2am EEweb connection went down for approx half an hour.

  • JosephMorrison0
    Joseph Morrison (@JosephMorrison0) reported from Kensington, England

    No company has ever treated their clients so poorly as @o2. Discgrace. The absolute worst contract ever. Never has service anywhere! Sign with someone else.

  • Mountie31
    Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported from Ealing, England

    I will be cancelling my @O2 contract that I've had since 2009 due to terrible signal. My works phone is now @VodafoneUK so will be porting over to them. 📶📱📞

  • HowarthCharles
    Charles Howarth (@HowarthCharles) reported from Camden Town, England

    @JamesTurner37 @O2 It’s disappointing because their customer service staff are uniformly warm and helpful in my experience. It is their systems that are at fault. I know their senior management, but would never try to abuse that by calling in a favour.

  • cityposer
    Federica Parise (@cityposer) reported from Kensington, England

    @O2 Texted, DM on Twitter, called and report the issue,now I have been waiting for more than 48 minutes on another phone for customer service..all I did was upgrade my plan! #O2

  • thespacedmonkey
    Jonny Harris 🇬🇧 (@thespacedmonkey) reported from Ealing, England

    Unbelievably bad customer service from @O2 . I was found no service when I live in London is expected and I would not be a booster and that a booster didn’t even exist. A quick google found the booster. Also pretty rude to me. Not happy after 9 years with them to get that.

  • depeare
    Steve Depeare (@depeare) reported from Ealing, England

    @O2 I’ve tried desperately trying to get hold of customer service and keep getting knocked off. I need a 5 g SIM card for my new iPhone 12 pro plus and need a 5 g sim , I think a card may be ordered but not the 5 g

  • imad_el_maoed
    imad el maoed (@imad_el_maoed) reported from Paddington, England

    @O2 You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages

  • YasmeenLillahh
    ياسمين🌹 (@YasmeenLillahh) reported from Paddington, England

    @_MParisss @O2 Trust me 3 is poor

  • phillipsc
    Fr Chris Phillips (@phillipsc) reported from Camden Town, England

    @O2 Hello - issue was that china cup was denied. We had to drink from a paper one even though we didn’t take away. This at the More London Riverside branch.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Happyengland79
    Shana Hendry (@Happyengland79) reported

    Yet again @O2 your mast is not working! You're a ******* embarrassment of a company, ripping people off because you're not providing the service you are being paid for. Trampy behaviour at it's finest. #evidenceforombudsman

  • LouiseM30692137
    Lou Mc (@LouiseM30692137) reported

    @O2 what are the chances of ever getting a half decent signal to make a phone call anywhere in WR1 without it dropping out after 30 seconds?

  • T_Northernbloke
    Andrew Harbot-Taylor (@T_Northernbloke) reported

    @Farmeronecow @O2 That's why I left. Well that and when I complained about the signal I got told I needed to buy land and get planning permission myself and then they would look at putting one up. Moved back to @EE and normal service resumes.

  • ChavdaKrishan
    Krishan chavda (@ChavdaKrishan) reported

    @O2 over an hour on your dumb chat and the agent still hasnt got me through security. Talk about slow service! 1 reply every 12 or so mins what the point of having a online chat if its this slow? Im 1h 30mins in and still not help… where are you hiring these people?

  • Almamari1095042
    o.0 (@Almamari1095042) reported

    @O2 You are extremely rude and bad, and all you give the customer are lie promises.

  • DeeBrow47820756
    Dee Brown (@DeeBrow47820756) reported

    @O2 @AlanRob68902430 The merger combined O2's mobile network with Virgin Media's broadband business to create a major integrated communications provider in the UK." Must be nice to.earn so much from pensioners. £60 a month for a 2 year old phone.

  • 4peterborough
    🇬🇧 Andy🇬🇧 (@4peterborough) reported

    The service I've received from @O2 absolutely disgusting trying to sort an issue and speaking to someone it was very difficult to understand which makes it more frustrating one that talk too fast with a heavy accent.

  • KingHeckle
    Heckle King !!! (@KingHeckle) reported

    @O2 got an email saying bars have been put on my account … I never asked for this and my bills are paid … phone won’t let me call customer services to complain . I got work to do I need help

  • DelBoy80s
    Rugbybloke 🇪🇪 🏴󠁧󠁢󠁥󠁮󠁧󠁿🌹 (@DelBoy80s) reported

    @RedRosesRugby @O2 How poor was that play, u14s at best.

  • regicfc
    Gary (@regicfc) reported

    2026 and i still have to dial the top up number to top up my phone rather than the @O2 application. Since your merger with virgin the application is actually so poor constant log jn via email it doesnt approve ur verification try again it accept but nothing happens on the app.