O2

O2 Outage Report in Willesden, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Willesden, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Willesden, Greater London, England 11/17/2025 20:35

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Willesden, Greater London, England

The most recent O2 outage reports came from the following cities: Merton, London, Hammersmith, Ealing, Hayes, Hackney, Barnet, Croydon, Uxbridge, City of Westminster, Feltham, Southwark, Walton-on-Thames, City of London and Harringay.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomLondon Phone
United KingdomEaling Phone
United KingdomHayes Internet
United KingdomHackney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Willesden, England

Latest outage, problems and issue reports in Willesden and nearby locations:

  • LynseyWhite2 Lynsey White (@LynseyWhite2) reported from Wandsworth, England

    @O2 fraud team apparently sent @dhlexpressuk to pick up the phone I never wanted between 9-11am this morning...shock no one arrived, I still have a phone I didn’t order, and I still can’t get into my account to check anything is actually resolve! #worstcustomerservice

  • aavalostorres Arturo Avalos Torres (@aavalostorres) reported from Stratford, England

    @O2 I would love to, specially cuz your phones are unlocked but I made a huge mistake by signing a contract with EE, wrong network

  • HopeVonJoel Hope Fashion Stylist (@HopeVonJoel) reported from Wandsworth, England

    @O2 very upset by terrible customer service and rudeness by assistant at Balham branch. How do I report this incident #upset #o2 #rudeness

  • jackaarondavies Jack Aaron Davies (@jackaarondavies) reported from Richmond, England

    @O2 Not everywhere, but your 4G coverage in SW London is poor. I haven’t had 4G in Raynes Park since I moved there a year ago.

  • LydiaElenaxo Λυδια-Έλενα (@LydiaElenaxo) reported from Tottenham, England

    After 11 years with @O2 they are really trying my patience today.. I’ve been a loyal customer and honestly upgrading has been horrendous with you.. I think @EE might be my new home from today

  • Macgregor11 Glenn macgregor (@Macgregor11) reported from Harrow Weald, England

    @O2 What's the situation for those of us that have recently taken a contract out with you with you supplying a Huawei device. Increasingly potentially losing all support for the phone now

  • Zenwork21 Zenwork (@Zenwork21) reported from Poplar, England

    @O2 I don’t think you are doing enough to protect from dodgy premium numbers. They should be banned by default not only by customers requests. I have been charged for 6£ for 6 seconds. This is really bad and yours policy do allow it

  • 24_7_Raver Will McLeish (@24_7_Raver) reported from Camberwell, England

    @O2 You lot come back with the same answer all the time. One day you’ll admit that it’s just a poor network and there is better ones out there

  • AkilAlakil عقيل العقيل (@AkilAlakil) reported from Poplar, England

    @O2 @bluebear2207 H2, 2019 almost there. You should live up to your promise. Otherwise we will never trust you.

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    Worse customer service @o2 I give up!

  • hannahmjoness Hannah Jones (@hannahmjoness) reported from Camberwell, England

    @O2 your 3G service in London is actually a joke

  • boogieloo Jodie De Vere (@boogieloo) reported from Southall, England

    @O2 I love @ O2 Customer Service

  • LeeButterley utterlee (@LeeButterley) reported from Brentford, England

    @wheresnicktoday @elgobsucram @thisisryanon @O2 @EE When I lived in Manchester the O2 4G was so bad I had to switch to EE.

  • MissPaulaGreen Paula (@MissPaulaGreen) reported from Camden Town, England

    @O2 I have noticed that the WiFi is not working in 2 locations today 👀🤨

  • Cla_Cottingham Claire Cottingham (@Cla_Cottingham) reported from Wandsworth, England

    @O2 Help. Unfortunately not which I now understand is not ideal!

  • The_Lady_Jade_X Mrs Lady Jade ❤ (@The_Lady_Jade_X) reported from London, England

    Mother in law will deffo b leavin @O2 when her contracts up. She’s been abroad loads n never had issues. Goes Jamaica with new iPhone no issues. Goes to Europe with iPhone and no network. Apparently she needed to call them before n get a bolt. Load of rubbish! CS no help either!

  • MedinaMadam Eva Hamilton (@MedinaMadam) reported from Camberwell, England

    Not good customer service at all! Maybe you need to join me @O2

  • zarascakes Zara (@zarascakes) reported from Croydon, England

    @ThompsonMorgan still waiting for two orders from weeks ago! No email response!! No update! Quick to take money-but don’t deliver! So fed up!! Never again!!!! One order was via @O2 😡😡😡😡

  • depeare Steve Depeare (@depeare) reported from Ealing, England

    @O2 after 3 hours of calls 5 texts and 1:5 hours of to get family discount that is advertised and to be given an amount to pay then still getting it wrong . So a complaint to be made

  • KtHob Katie Hobden (@KtHob) reported from City of London, England

    Terrible customer service from @O2 who charged me £40 for data even though my data roaming was off #switchingtovodaphone #callingeverytimeigoabroadisnotpractical

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • m_rainbird Steve Davis (@m_rainbird) reported

    @O2 Deadline with your tin-pot company has been by far the worst part of the whole identity theft experience. This tweet is probably the twentieth time I’ve contacted you. Please let it be the last you completely incompetent shysters

  • allyc375 Alison Cameron 🤍❤️🤍💙💛 (@allyc375) reported

    Depression is so bad right now. Recently I have had layer upon layer of trauma - A&E admissions, being stuck without my @O2 phone which I am still paying for, worrying about the violent neighbour, loss of lovely Tommy, extremely noisy works. Not sure I can be bothered any more.

  • AlisamelPeylor AlisamelPeylor (@AlisamelPeylor) reported

    @VodafoneUK Well, your customer serví e is appalling, and you reintroduced roaming charges in the #EU. Very happy with my move to @O2 where I can use my mobile abroad using my allowance.

  • Bardimo Michael Bardi (@Bardimo) reported

    @O2: 51 days and counting! Please release my line (07809828332) or do us all a favour and cancel your useless Sim only contract! Your fraud team is a joke! Haven’t given me any information for 51 days despite all my personal documents sent to them. Cancel now!! #O2scam

  • Levinicolex Levi 💛💙 (@Levinicolex) reported from Dewsbury, England

    @O2 keeps dropping out, not receiving calls or texts, data is on and off and @Plusnet not working either. 1st world problems but the only day I need internet and both aren't working properly 😑😑😑

  • JessMattinson_ Jess 🦋 (@JessMattinson_) reported

    @O2 support on the app are slow as hell, ffs

  • sumkirsty kl 🌸 (@sumkirsty) reported

    Happy iPhone 14 release day!!!! I would be waiting for my new phone today if @O2 weren’t so crap at sorting it out like 😭

  • AnnaAlderton anna alderton (@AnnaAlderton) reported

    @O2 my son has had no signal most of last night when he was in London and now no signal on his way to school. My coverage is fine and his phone is on my bill so I can check his data. He has about 19GB but is unable to use it. Can you help?

  • iryanjamese Ryan🫶🏽 (@iryanjamese) reported

    @Cianbrennan19 @BeBe_BopBop @O2 What emails did you get before the dispatch one??? Im also a first time customer.

  • davidcowan79 David Cowan (@davidcowan79) reported

    @O2 shockingly poor customer service at your Maidstone store. Waited near on 30 mins to be seen the assistant Steve then allowed another customer to jump the queue who had been there 5 mins and I was told to come back later! Andy is the manager, but I need an email address pls!