O2 Outage Report in Willesden, Greater London, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Willesden, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at O2
O2 is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Willesden, Greater London, England
The most recent O2 outage reports came from the following cities: London, Paddington, City of Westminster, Hackney, Enfield Town, Fulham, Hayes, Islington, Hounslow, City of London, Waltham Cross, Surbiton, Croydon, Hammersmith and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Paddington |
Total Blackout | |
| City of Westminster |
Total Blackout | |
| City of Westminster |
||
| Hackney |
Phone | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Willesden, England
Latest outage, problems and issue reports in Willesden and nearby locations:
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Shane
(@Shaneyfirkins96) reported
from
London, England
Is anyone else having issues accessing @O2 Priority Mobile App on the S23 Ultra... i haven't been able to access it since the s23 Phone's have Been Released
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⚡️Emma⚡️
(@electriccandles) reported
from
London, England
@O2 I tried a browser but priority it kept saying I wasn't logged in. It never worked
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Sean Flatley
(@Seanielondon) reported
from
Hounslow, England
@O2 priority on my Samsung S23 plus is not working. Any readon why it won't access this app? # o2 #samsungs23
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The Guv'nor
(@Payney26) reported
from
Bromley, England
@O2 3 weeks plus I have been having literally no service in my house! I have been with you over 26 years and never had a problem. Your site says there may be a problem with a mask and your engineers will probably already be on it! 3weeks are they on day rate? Help please
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NAIJA BOI
(@MANLIKENAIJA) reported
from
Islington, England
@O2 APP AND WEBSITE DOWN SINCE 9:58AM !!! YOU PEOPLE OWE ME MONEY !!! IMMA FIND A WAY TO SUE YOU 🙃🙃🙃
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Robert Balaam
(@RobertBalaam) reported
from
Southall, England
@O2 To not have a call-back service when calls are over 15 minutes is abhorrent 💩
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Federica Parise
(@cityposer) reported
from
Brentford, England
@O2 why will it take 3-7 days for you to be able to sort my current issue? I have been with O2 for over 10 years and all I did was to upgrade my plan with you 4 days ago!???
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Savio
(@savio_metal17) reported
from
Brentford, England
@O2 I can’t get the Amazon prime offer. Please help
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Federica Parise
(@cityposer) reported
from
Kensington, England
@O2 Texted, DM on Twitter, called and report the issue,now I have been waiting for more than 48 minutes on another phone for customer service..all I did was upgrade my plan! #O2
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marc foley ⚒
(@marcwhufc) reported
from
Mill Hill East, England
@O2 you doing any work around N11 London as my signal has just vanished 😩
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Matt Ribbins
(@MattRibbins) reported
from
Poplar, England
@andrewwhyman @O2 Hmm maybe. My point about the network unreliability still stands. Walk to the shop and I have no data unless I airplanes mode a few times. Frustrating
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John Francis William Apted
(@SwissFrankIsGon) reported
from
Kensington, England
@O2 I just received a bill for £400 despite not have mobile service and having only missed paying 2 months on a pay as you go tariff. I was expecting to pay around £60 with the reactivation charges. What's going on?
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Azhaar Ashraf
(@azhaarashraf) reported
from
Kingston upon Thames, England
@O2 Can you please help me as I can't send you a direct message
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Federica Parise
(@cityposer) reported
from
Brentford, England
.@O2 sent messages on Twitter, called customer service, DM sent via Twitter: 4 days after upgrading my plan I am still not able to make or receive calls and I was told it will take 3-7 days to sort it: why?
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Lord Bartlett-Davis
(@BartlettDavisUK) reported
from
Kensington, England
Thanks to @O2 for excellent customer support this eve. That's my personal account sorted. Let's hope the same perfect cs is given to the team(s) @AlestraInc and #BDEst working on the business plans for 2023. Fingers crossed, stay tuned for an update #BetterConnected - #TheLBD
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David T Kinnear
(@dkinnear) reported
from
Camberwell, England
@O2 I had a call from Rachel - a fabulous @O2 rep last night to troubleshoot the situation and taking some accountability for what is going on. I’m sticking with @O2 while this gets sorted because of her actions. Great employee who gets customer service and care. 👍
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Robert Balaam
(@RobertBalaam) reported
from
Southall, England
@O2 I've tried twice. 45 minutes each time. Absolutely horrific service!!!!!
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Federica Parise
(@cityposer) reported
from
Brentford, England
@O2 I cannot make or receive calls since I upgraded my plan on Tuesday this week. I reported it yesterday and still waiting for a reply, sent a DM via Twitter and no reply, calling 202 and have been waiting for over 30 minutes: what do I need to do to get help?
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Robert Balaam
(@RobertBalaam) reported
from
Wandsworth, England
@O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful
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Robert Balaam
(@RobertBalaam) reported
from
Wandsworth, England
.@O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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PCPresenter
(@PcPresenter) reported
from
Tonbridge, England
@o2 Why is your signal so sh1t around Tonbridge, Tunbridge Wells and Paddock Wood areas? Everytime I call someone, they sound like a dalek. 30 years I've been with you, from BT Cellnet days, looks like I'll be joining EE soon.
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Danielle 💕
(@Danniishelleyxx) reported
@O2 I’m currently in a flat with no internet so this sucks for me cause I’m using my hotspot from my phone for other devices till I get it then using my new phone. It’s just silly I’m paying for something that has been cut the day I paid my bill.
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Danielle 💕
(@Danniishelleyxx) reported
@O2 hi I ordered a new phone but have been charged my bill for my currant phone which is £20 difference and a big data difference too. However, all my mobile data has been cut down to my new tarrif. I don’t think that’s fair cause I paid the bill and haven’t swapped phones yet
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keels
(@satellitekeels) reported
@O2 it was but i needed it yesterday so no longer need help thanks
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Clarkjamesjamesclark
(@clarkjames79) reported
@O2 Hi, I'm going to leave your network as your signal coverage is getting worse. How easy is it to get my pak code to keep my number? Do you make it deliberately awkward or is it a relatively straightforward quick thing? Thanks.
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Stuart
(@spt2212) reported
@O2 can someone please contact me regarding your failure to respond to my complaints before I escalate a high level complaint to Lutz
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Tim Cutbush
(@timcutbush) reported
from
Ipswich District, England
Oh my word @O2 ‘support’ is shockingly bad. Trying to connect my new Apple Watch to my existing data plan - failing big time. @O2 have no idea whatsoever
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Countess Terfdeville
(@athenajm) reported
@O2 I'm trying to set up My O2 and have a user name &password, but when I go on the app, I can't log in. I think it's cause this number (PAYG) was registered on a contract phone account years ago but I can't access that anymore. Can someone help set up my PAYG on its own please?
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simone stirling
(@Silverflawsome) reported
@O2 I can't try if Odeon completely disappears from the app! The fact that you aren't even mentioning contacting Tech support tells me you're well aware of this, and its likely done on purpose!
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LaurenO
(@Lippytomboy_7) reported
@O2 Hi I took out a contract and part of it I was to receive a £100 voucher but I never received it