O2

O2 Outage Report in Willesden, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Willesden, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Willesden, Greater London, England 10/20/2025 22:50

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Willesden, Greater London, England

The most recent O2 outage reports came from the following cities: Croydon, Hammersmith, City of Westminster, London, Feltham, Hackney, Southwark, Walton-on-Thames, City of London, Harringay, Camden Town, Newham, Uxbridge and Barnet.

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City Problem Type Report Time
United KingdomCroydon Phone
United KingdomHammersmith Internet
United KingdomCity of Westminster Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomFeltham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Willesden, England

Latest outage, problems and issue reports in Willesden and nearby locations:

  • MissPaulaGreen Paula (@MissPaulaGreen) reported from Camden Town, England

    @O2 I have noticed that the WiFi is not working in 2 locations today 👀🤨

  • Cla_Cottingham Claire Cottingham (@Cla_Cottingham) reported from Wandsworth, England

    @O2 Help. Unfortunately not which I now understand is not ideal!

  • 2_4_Flinching 2 for flinching (@2_4_Flinching) reported from Camden Town, England

    @O2 I feel let down as a customer for the first time in 4 years of loyalty. I pay £10 for same day delivery of my upgrade for this evening and it has not arrived! Thanks I’ll just hope my phone that’s being replaced hangs on till someone delivers it!

  • LynseyWhite2 Lynsey White (@LynseyWhite2) reported from Wandsworth, England

    @O2 fraud team apparently sent @dhlexpressuk to pick up the phone I never wanted between 9-11am this morning...shock no one arrived, I still have a phone I didn’t order, and I still can’t get into my account to check anything is actually resolve! #worstcustomerservice

  • aavalostorres Arturo Avalos Torres (@aavalostorres) reported from Stratford, England

    @O2 I would love to, specially cuz your phones are unlocked but I made a huge mistake by signing a contract with EE, wrong network

  • depeare Steve Depeare (@depeare) reported from Ealing, England

    @O2 after 3 hours of calls 5 texts and 1:5 hours of to get family discount that is advertised and to be given an amount to pay then still getting it wrong . So a complaint to be made

  • LydiaElenaxo Λυδια-Έλενα (@LydiaElenaxo) reported from Tottenham, England

    After 11 years with @O2 they are really trying my patience today.. I’ve been a loyal customer and honestly upgrading has been horrendous with you.. I think @EE might be my new home from today

  • KtHob Katie Hobden (@KtHob) reported from City of London, England

    Terrible customer service from @O2 who charged me £40 for data even though my data roaming was off #switchingtovodaphone #callingeverytimeigoabroadisnotpractical

  • jonesy040669 steve jones (@jonesy040669) reported from Croydon, England

    @O2 my phone doesn’t connect to the internet via 4G can you help me

  • Zenwork21 Zenwork (@Zenwork21) reported from Poplar, England

    @O2 I don’t think you are doing enough to protect from dodgy premium numbers. They should be banned by default not only by customers requests. I have been charged for 6£ for 6 seconds. This is really bad and yours policy do allow it

  • MedinaMadam Eva Hamilton (@MedinaMadam) reported from Camberwell, England

    Not good customer service at all! Maybe you need to join me @O2

  • 24_7_Raver Will McLeish (@24_7_Raver) reported from Camberwell, England

    @O2 You lot come back with the same answer all the time. One day you’ll admit that it’s just a poor network and there is better ones out there

  • zarascakes Zara (@zarascakes) reported from Croydon, England

    @ThompsonMorgan still waiting for two orders from weeks ago! No email response!! No update! Quick to take money-but don’t deliver! So fed up!! Never again!!!! One order was via @O2 😡😡😡😡

  • Macgregor11 Glenn macgregor (@Macgregor11) reported from Harrow Weald, England

    @O2 What's the situation for those of us that have recently taken a contract out with you with you supplying a Huawei device. Increasingly potentially losing all support for the phone now

  • SteveHodgson1 Steve Hodgson (@SteveHodgson1) reported from Merton, England

    Wow, I’ve been with O2 for over 11 years, with 2 different contracts, never received a thing from them. Well done to you. I will be going elsewhere when my contract ends @O2

  • jackaarondavies Jack Aaron Davies (@jackaarondavies) reported from Richmond, England

    @O2 Not everywhere, but your 4G coverage in SW London is poor. I haven’t had 4G in Raynes Park since I moved there a year ago.

  • LeeButterley utterlee (@LeeButterley) reported from Brentford, England

    @wheresnicktoday @elgobsucram @thisisryanon @O2 @EE When I lived in Manchester the O2 4G was so bad I had to switch to EE.

  • hannahmjoness Hannah Jones (@hannahmjoness) reported from Camberwell, England

    @O2 your 3G service in London is actually a joke

  • HopeVonJoel Hope Fashion Stylist (@HopeVonJoel) reported from Wandsworth, England

    @O2 very upset by terrible customer service and rudeness by assistant at Balham branch. How do I report this incident #upset #o2 #rudeness

  • jonesy040669 steve jones (@jonesy040669) reported from Croydon, England

    @O2 is there a problem with the network as I can’t get onto the internet when not on Wi-fi

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • KINGOFTHENUDES9 king of the uk (@KINGOFTHENUDES9) reported

    @O2 again your garbage network is down

  • lparryroberts Leanne Parry Roberts (@lparryroberts) reported

    @O2 The guide said that we are having upgrade work done in the area - but no indication of when signal will be restored

  • laurenparky laurenparkinson (@laurenparky) reported

    Is there an issue with the 4g in Wrexham @O2? Or is it just my phone 🙈

  • Steve_Red_Beard Red Steve (@Steve_Red_Beard) reported

    @O2 I am experiencing the same issue I had a few weeks back, where my phone can sign in to myo2 but my pc and web browser cannot. Last time this issue arose it then spread to my phone not being able to sign in. I have done a systems check and my pc is all clear,

  • Shameenai Shameena (@Shameenai) reported

    @O2 I'm so annoyed and upset, I'm trying to remove my spendcap so I can call my husband abroad as my father in law has just died and everytime I call your phone line just cuts me off!!!! I can't remove it online there is just no help!!!

  • BigNick_Gaming Nicholas Rogers (@BigNick_Gaming) reported

    Hey my good friends @O2 can you help track an order? Supposed to arrive today but tracking number won't work

  • MasonA_Mrs Mandy (@MasonA_Mrs) reported

    Still haven’t got one, and on hold again. What happened to good customer service? @O2 Is because we want to leave that we’re being given the run around? Can someone help tonight @O2

  • parnell_kathryn Kathryn (@parnell_kathryn) reported

    @O2 I've been trying to switch my number to another provider for 3 days, the PAC code wouldn't work and twice there has been an issue processing my request. I can't get through on the phone. It is absolutely ridiculous, obviously the right decision to switch providers!!!

  • Leftofthebolt Juliemc💙 (@Leftofthebolt) reported

    @O2 Hey, I added Disney+ 6 months free bolt on to my account on Sunday morning. It said I would see this in my bolt ons within 48 hrs but I still haven’t received anything. The offer has now ended so I can’t get back into it. Can you help?

  • shelleygordon88 Shelley Gordon (@shelleygordon88) reported

    @O2 also tried to talk to someone online how I am dyslexic so again this isn’t great. Just got to told try the online team again tomorrow! Absolutely 5 star service yet again. 🙄