O2 Outage Report in Willesden, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Willesden, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Willesden, Greater London, England
The most recent O2 outage reports came from the following cities: London, Enfield Town, Fulham, Hayes, Islington, Hackney, Hounslow, City of London, Waltham Cross, Surbiton, Croydon, Hammersmith, Wembley, Poplar and Richmond.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| Enfield Town |
||
| Fulham |
Phone | |
| Hayes |
Internet | |
| Islington |
Internet | |
| Hackney |
Internet |
Community Discussion
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O2 Issues Reports Near Willesden, England
Latest outage, problems and issue reports in Willesden and nearby locations:
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Ruth Holliday
(@RuthHolliday13) reported
from
Hammersmith, England
Still within my 14 day grace period with @O2 having so much trouble actually speaking to a human about my issue I’m so tempted to cancel cause this stupid system keeps just hanging up on me and it’s been 3 days since I requested they transfer my number… not great
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Ian Crowne
(@Toucsy) reported
from
Poplar, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Chris sweet
(@poundland_thor) reported
from
Richmond, England
It is now day 15 since I first reported not getting the phone I ordered from @O2 and I still have no phone or update, It is now 23 days since I put the order through - this is not what customer service looks like
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HeHymn ³⁰
(@brineferry) reported
from
Brentford, England
@O2 are you broken
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Chris sweet
(@poundland_thor) reported
from
Richmond, England
@O2 it is now day 19 since I received a computer mouse instead of the phone upgrade I ordered and 27 days since I put the order through, still no phone, and no update. Since you are now in partnership with @virginmedia now, I'm thinking I will cancel both contracts - shocking
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Andrew Dourka-Laird
(@LairdDourka) reported
from
London, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Aurélien
(@aur_elien) reported
from
Hackney, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Ari Gork
(@arigork) reported
from
Barnet, England
@O2 Any plans on enabling sms over wifi calling? I used to be with @EE and I could call and sms with wifi calling but seems your network only supports calls?
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Elaine Sheppard
(@ElaineHenesy1) reported
from
Watford, England
@O2 disgraceful customer service had my account hacked ,o2 have admitted fraud on the account. O2 are now not refunding the £500 .Terrible service from a company I have been with over 20 years.#o2 #fraud
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@O2 Because I'm a @virginmedia customer, I'm obliged to use a phone. I'm told I'm not allowed to use my PC. So the Ticketmaster site / app pops up, but there is no option to purchase. I fear this issue is because I do not have an O2 account, only Virgin Media for this.
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Paula Griffin 🏳️⚧️ 💙💖🤍💖💙
(@Paula_Griffin65) reported
from
Camden Town, England
@O2 Hi, currently log into 02 Wi-Fi in places like Costa etc but need to change my details as the name it flashes up is incorrect. However it won’t accept either my email or my phone number to change details.. Help please!
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Andy Denial 📸
(@NorthernlyExpo) reported
from
Islington, England
@O2 Just trying your Priority code in McDonalds but it’s not working. Just says it’s been used already.
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Bede Feltham 💙
(@bedefeltham) reported
from
Esher, England
@O2 @gbuttars I'm trying to access Statements on MyO2 account as well. Says information not available at them moment. Is this part of the fix too? 🤔🙏 Please message here if so and once fixed....thx
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Paul Lewis
(@paul_a_lewis) reported
from
Barnet, England
@O2 my wife joined O2 today and ordered a new phone however she provided you with the wrong email address, can you help change it? Thnx
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Tony Crean
(@tony1945) reported
from
Richmond, England
@NadineDorries @virginmedia @O2 This guff about roaming charges is nonsense, Nadine ..... But then you queried the amount of state support going to Channel 4, when in fact they're self-financing. Truth, eh? Not a standard which you bother with much...
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Nicola Fish 💙
(@Nicolanoodle) reported
from
Richmond, England
@O2 we’re having a nightmare with network in TW1. Is there is known issue? If not, can I report one? It’s been about 10 days now.
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Fr Chris Phillips SSC
(@phillipsc) reported
from
Brentford, England
Hello @virginmedia @O2 I’m a customer of you both and am wondering when I’ll be upgraded to the new Volt benefits? I can’t see a way to opt in online.
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@O2 Doing this means EVERY password has to be entered for everything. This is a REAL pain. I don't think you realise this. I did just logout and log back in. No change. Why is Seetickets no problem and Ticketmaster is a problem?
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𝕵𝖚𝖌𝖘
(@till_the_wheels) reported
from
London, England
@O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.
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Josh
(@JoshBates) reported
from
Paddington, England
@O2 I got this sorted doing this however this is really poor service. This should be an easy, self-service digital journey. Absolute joke that this took 35 mins for both me and your staff. Total waste of time. Please feed back.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Mxdir
(@Mxdir) reported
@O2 hey team - apparently I've been billed £168 for calls I made to a company's service centre (overseas). I didn't think that I'd get charged for overseas calls. Make it even worse because I was just on hold for 90% of the time. Anything that can be done? 😨
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Yet Another Ban 2
(@YetAnotherBan21) reported
@NadineDorries @virginmedia @O2 Thicko that's only one network and one piggy backed network out of over 30
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Becca Arwen
(@BeccaArwen) reported
@bt_uk So when is my home internet in Norwich going to be up and running rather than BT intermittent? At this rate I’m going to have to buy more data from @O2 because you’ve been down more often than running since Friday
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Anne-Marie Tordoff
(@AnneTordoff) reported
@NadineDorries @virginmedia @O2 Cancelling your gym membership and then surprised when they won't let you use their treadmill? Are you really that stupid?
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Dan
(@dan93n) reported
@O2 you’re ***************. My girlfriend cancelled her phone contract in the 14 days cooling off period as the line never worked. She’s contacted you on numerous previous occasions and was told the charge would be dropped and account closed. Today she received another email
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Dean Mackintosh
(@dean_mackintosh) reported
@O2 No point.. I already dropped you a DM and still nothing done. I can’t believe a company the size of o2 that you don’t take a security breach very serious? Because your customer service department keep lying to me on a regular basis.
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Al Paca
(@BergkampsBrain) reported
@NadineDorries @virginmedia @O2 Liar or stupid?
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ᴘᴀᴜʟ ᴏᴋᴇʏ
(@pau1okey) reported
@deanwmedia @O2 It's sim related. I can't even cancel it now. I've gone past annoyed, I'm entering disappointed territory.
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Paul Boone 🍃💚🍃
(@PaulBoone63) reported
@NadineDorries @virginmedia @O2 Terminological inexatitude, I think you'll find. Or lie, if you prefer I dumb it down for you...
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Haddlesey Hear
(@haddleseyhear) reported
@NadineDorries @virginmedia @O2 Technically it’s only roaming if you get a signal !