O2 Outage Report in Willesden, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Willesden, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Willesden, Greater London, England
The most recent O2 outage reports came from the following cities: Islington, Hackney, London, Hounslow, City of London, Waltham Cross, Surbiton, Croydon, Hammersmith, Wembley, Poplar, Richmond, City of Westminster, Southall and Merton.
| City | Problem Type | Report Time |
|---|---|---|
 Islington |
Internet | |
| Hackney |
Internet | |
| London |
Phone | |
| Hounslow |
Internet | |
| City of London |
Phone | |
| Waltham Cross |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Willesden, England
Latest outage, problems and issue reports in Willesden and nearby locations:
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@O2 Doing this means EVERY password has to be entered for everything. This is a REAL pain. I don't think you realise this. I did just logout and log back in. No change. Why is Seetickets no problem and Ticketmaster is a problem?
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Southall, England
@O2 the phone has been cut twice from two separate convos. Will someone please call me back and tell me why my service has been down all day!?
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Andrew Dourka-Laird
(@LairdDourka) reported
from
London, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Paula Griffin 🏳️⚧️ 💙💖🤍💖💙
(@Paula_Griffin65) reported
from
Camden Town, England
@O2 Hi, currently log into 02 Wi-Fi in places like Costa etc but need to change my details as the name it flashes up is incorrect. However it won’t accept either my email or my phone number to change details.. Help please!
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Chris sweet
(@poundland_thor) reported
from
Richmond, England
@O2 it is now day 19 since I received a computer mouse instead of the phone upgrade I ordered and 27 days since I put the order through, still no phone, and no update. Since you are now in partnership with @virginmedia now, I'm thinking I will cancel both contracts - shocking
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Tony Crean
(@tony1945) reported
from
Richmond, England
@NadineDorries @virginmedia @O2 This guff about roaming charges is nonsense, Nadine ..... But then you queried the amount of state support going to Channel 4, when in fact they're self-financing. Truth, eh? Not a standard which you bother with much...
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Ben Mitch 🇪🇺🏳️🌈🇨🇦🏴😎🤪
(@Mountie31) reported
from
Ealing, England
@O2 The problem is the phone tries to switch to 5G where there is no coverage here so it results in no signal. That happens everywhere not just W5
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Ari Gork
(@arigork) reported
from
Barnet, England
@O2 Any plans on enabling sms over wifi calling? I used to be with @EE and I could call and sms with wifi calling but seems your network only supports calls?
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Chris sweet
(@poundland_thor) reported
from
Richmond, England
It is now day 15 since I first reported not getting the phone I ordered from @O2 and I still have no phone or update, It is now 23 days since I put the order through - this is not what customer service looks like
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White Lotus Customs
(@wlcustoms) reported
from
Croydon, England
I was going to hold off until the 23 series... But god damn you @SamsungUK that s22 ultra looks amazing... @O2 what's the deal on refresh as I'm rolling with the s21 ultra currently?
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UnhappyHoopla
(@Palouisea) reported
from
Shenley, England
@VOXI_UK I have been on a staycation this week I am appalled at how poor your reception is in many parts of South East. Going back to @O2 as sim only!! Very frustrating 😕 missed many important phone calls. Pm me to discuss
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Paul Lewis
(@paul_a_lewis) reported
from
Barnet, England
@O2 my wife joined O2 today and ordered a new phone however she provided you with the wrong email address, can you help change it? Thnx
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HeHymn ³⁰
(@brineferry) reported
from
Brentford, England
@O2 are you broken
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Nicola Fish 💙
(@Nicolanoodle) reported
from
Richmond, England
@O2 we’re having a nightmare with network in TW1. Is there is known issue? If not, can I report one? It’s been about 10 days now.
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Fatima Duerden 🇪🇺
(@FatimaDuerden) reported
from
Camberwell, England
My 4G is down. Only Wifi working. @O2 is there a problem??
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@O2 Because I'm a @virginmedia customer, I'm obliged to use a phone. I'm told I'm not allowed to use my PC. So the Ticketmaster site / app pops up, but there is no option to purchase. I fear this issue is because I do not have an O2 account, only Virgin Media for this.
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Jóse
(@imjoseabreu) reported
from
Lambeth, England
@O2 why so many connectivity issues 4G/5G in Lambeth?!!! I mean we are central London zone 1-2?!! How come the service is so bad here?!
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Andy Denial 📸
(@NorthernlyExpo) reported
from
Islington, England
@O2 Just trying your Priority code in McDonalds but it’s not working. Just says it’s been used already.
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Josh
(@JoshBates) reported
from
Paddington, England
@O2 I got this sorted doing this however this is really poor service. This should be an easy, self-service digital journey. Absolute joke that this took 35 mins for both me and your staff. Total waste of time. Please feed back.
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Ruth Holliday
(@RuthHolliday13) reported
from
Hammersmith, England
Still within my 14 day grace period with @O2 having so much trouble actually speaking to a human about my issue I’m so tempted to cancel cause this stupid system keeps just hanging up on me and it’s been 3 days since I requested they transfer my number… not great
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Alex Williams
(@alexjjw) reported
@O2 I've put a new sim in a new phone and I have no phone signal in order to receive the text to do a SIM swap. Help?
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Alex 💙
(@AlexFootyFan) reported
@O2 No thanks, I used your service for years and I always found the customer service to be pretty crap.
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Lee young
(@Lee88Young) reported
@O2 just wondering if you have and masts down in the south east London area. (BR3) I can’t receive 3G, 4G or 5G My phone is absolutely useless, my wifi won’t even work when connected but everything else in my house is working more than fine.
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Fernnie
(@fernniePR) reported
@PattonKieran @O2 Well I'm sorry to give you the bad news... the phone doesn't release tomorrow.
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Becca
(@Becky_141) reported
@O2 if you bought a phone that said 3 weeks until delivery, and now like 5 days later say 2-3days until delivery, will I still be waiting the 3 weeks? Sincerely a super excited customer
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PapaT
(@papatulloh) reported
@O2 Purchase a 'deal' qualifying S21 phone from one of your retailers but no samsung galaxy buds offered. Sales team & customer services aren't helping either. Fake Deals...?
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PapaT
(@papatulloh) reported
@O2 Purchased a 'deal' qualifying S21 phone from one of your retailers but no samsung galaxy buds offered. Sales team & customer services aren't helping either. Fake Deals...?
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George Hughes
(@GeorgeHughesyyy) reported
@O2 can I have some help cancelling a contract
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PapaT
(@papatulloh) reported
@O2 Purchased a 'deal' qualifying S21 phone from one of your retailers but no samsung galaxy buds offered Sales team & customer services aren't helping either. Fake Deals...?
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Emily
(@X13ERR) reported
@O2 just ordered the galaxy fold and it'd saying it'd delayed and you don't know when it will be delivered. I just need to wait for a text. but then it's down as delivery 2-3 days on the website. So will I get mine in 2-3 days or not?