O2 Outage Report in Willesden, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Willesden, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Willesden, Greater London, England
The most recent O2 outage reports came from the following cities: Hayes, Islington, Hackney, London, Hounslow, City of London, Waltham Cross, Surbiton, Croydon, Hammersmith, Wembley, Poplar, Richmond, City of Westminster and Southall.
| City | Problem Type | Report Time |
|---|---|---|
 Hayes |
Internet | |
| Islington |
Internet | |
| Hackney |
Internet | |
| London |
Phone | |
| Hounslow |
Internet | |
| City of London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Willesden, England
Latest outage, problems and issue reports in Willesden and nearby locations:
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Alastair Hilton
(@London_W4) reported
from
Islington, England
I'll tell you what I love doing. @O2 online surveys. I get a warm feeling deep inside when I receive all their texts asking to rate their service.
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Fine Chef Damilola🥰
(@bukachef) reported
from
Harrow Weald, England
@O2 dm pls. I have a problem
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Caz Young
(@The_Caz) reported
from
Wandsworth, England
@O2 Hi! I hope you can help. I mailed o2 Recycle my old phone back in March. You have since changed providers for the recycle service and now my phone is lost. Seems like I'll never receive payment. I'd like either my phone returned or the money please.
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Raf
(@Mr_Rafal) reported
from
Hackney, England
Hi @O2 I am having problems with receiving some sms messages from my bank. Apparently they are being blocked. How can I get those messages unblocked please?
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Tommy Pickles
(@DJTommyPickles) reported
from
Wandsworth, England
@O2 truly the worst customer service I’ve experienced in a long while
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Avigazed
(@Avigazed) reported
from
Addlestone, England
@O2 How long does it take to port a number from another network to o2? Surely 2 days is a bit long.
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Charles Howarth
(@HowarthCharles) reported
from
Camden Town, England
@JamesTurner37 @O2 It’s disappointing because their customer service staff are uniformly warm and helpful in my experience. It is their systems that are at fault. I know their senior management, but would never try to abuse that by calling in a favour.
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dr nabila 🌹
(@nmunawar) reported
from
Wandsworth, England
Topped up my data TWICE in one hour and was only using what’s app. Called @O2 who explained to me that streaming movies takes a lot of data. I was not streaming movies. “Sorry we can’t provide you with any help at this time”Is there any accountability whatsoever ? Doesn’t seem so
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
My mum is vulnerable and can’t use the internet... she needs help @O2
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𝕂𝕒𝕥𝕚𝕖
(@Katie_Lewis_) reported
from
Kingston upon Thames, England
My contract is now up with @O2 and I'm thinking of just having a new sim and keeping my phone. Is it worth staying with o2? I'm only with them for the 'priority deals/free stuff' which they don't really do anymore! They also haven't given me a deal (10+yrs a customer)
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
@O2 hey my mum needs help and can’t get through on phone. She’s not good with the internet... she’s trying to top up her phone but it’s not accepting any cards. It’s a new pay as you go phone ....
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Claudia Simms Abram
(@Claudiasabram) reported
from
Islington, England
@O2 is your website down? I can not access my 02 to check an expensive bill nor via a link in a text
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𝕂𝕒𝕥𝕚𝕖
(@Katie_Lewis_) reported
from
Kingston upon Thames, England
@TweetFlicker @O2 I know, o2 used to always be the best now its gone down hill fast! Sky mobile is brilliant, my daughter is on it and you get good rewards with it like o2 moments, but better!
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Roslyn
(@RoslynBriggs89) reported
from
London, England
@O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.
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Robert Valentine
(@NeedMoreTea) reported
from
Kensington, England
@O2 I get masts break down etc, but two weeks is quite a long time.
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Zenwork
(@Zenwork21) reported
from
Poplar, England
@O2 simply unbelievable your tech and security department are not really good stop these damn scam calls #o2
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Dowsey 🏆 CHAMP19NS 🏆
(@fbateallthepies) reported
from
Camberwell, England
@O2 is there a problem with your systems taking payments .. I’ve spoke to my bank and I have no issues with my card .. but it keeps getting declined your end .. help ASAP please
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Hayden | London Event Photographer
(@AdairDrivePhoto) reported
from
Wandsworth, England
Hi @O2 links in your last email are not working for me. #GoDine
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Chiswick RFC Girls
(@ChiswickRFCGirl) reported
from
Hammersmith, England
Hello @O2 and @Apple I continue to have multiple daily issues with network dropping on my XR. You have known about this issue since December 2019. Any update on a fix??
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Katherine Stephens
(@love_kittyket) reported
from
Hillingdon, England
Trying to contact @O2 about my bill. But your live chat unavailable, your phone service is limited and cuts me off and my O2 app not useful in helping me.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Dom Winsor
(@a229) reported
@O2 That's all covered, think you need to look into your network. Others seem to have intermittent issues too. In the same location sometimes I get good data, sometimes not, which rather seems to point to your network rather than my device.
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Darren Wright
(@dazwright86) reported
@O2 been with this network for 20 years and have been happy but the last 6 months have been a shambles, the signal all round the country has gone from the best to the worst, especially in the area I live. Compared to other networks it’s hopeless and probably the most expensive.
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Money Slave Ent
(@MoneySlaveMafia) reported
@O2 please get back to me as I have no service and it’s very inconvenient your customer service is not working
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J Bluenose
(@NorseSon) reported
@swinter100 @O2 I moved to sky mobile last year who piggy back on o2 and the coverage is awful. Even when I have good signal and 4/5g, things don’t load.
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Jake
(@MrJakeyJake) reported
@O2 absolutely painful getting in contact with customer services. Over an hour on the phone and I’ve barely spoken to someone
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Nick Spiller
(@DrNickSpiller) reported
@virginmedia @TheBHF @O2 Yet another interruption of service. You used to be so good but now almost unusable.
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Scott Winter
(@swinter100) reported
Why is @O2 so piss poor?
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Karl Wilson
(@MrKarlWilson) reported
@O2 Take your time, it’s been 6 weeks, 2 wasted days off work, and over 18 hrs listening to you terrible hold music….clearly no rush.
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Karen
(@karenlp1979) reported
@O2 Your My O2 app is awful tried for days now cancelling Disney+ and it shows my extras then quickly disappears asking me if I want to add anymore extras! Tried calling lengthy wait times! Can you help please?
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Karen Bartley
(@Kazeebee66) reported
@O2 My new handset was sent off for repair in November last year. I was told the tech people would call me when it was ready. The last time I phoned customer services was about 3 weeks ago and as the tech people don't work weekends I was assured the agent would call them to