O2 Outage Report in Southgate, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Southgate, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Southgate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (61%)
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Internet (19%)
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Total Blackout (13%)
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Wi-fi (4%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Southgate, Greater London, England
The most recent O2 outage reports came from the following cities: London, Bermondsey, Southwark, Brentford, Tower Hamlets, Ilford, Finchley, Fulham, Woolwich, Enfield Town, East Ham, Deptford, Harrow, Holborn and Radlett.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Bermondsey |
Internet | |
| Southwark |
Phone | |
| Brentford |
Internet | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Southgate, England
Latest outage, problems and issue reports in Southgate and nearby locations:
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@O2 why is it so hard to get your systems to work properly. Don’t give me automated messages telling me I am overdue with my bill when I am not. Then sort out your customer support. How can your AI engine be too busy to ‘talk’ to customers. Rubbish.
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Stephanie Bennett
(@StephsBubble) reported
from
Ealing, England
@O2 Yes I’ve had the iPhone since the 3G and never had this before
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hedara
(@hedaramusic) reported
from
Hammersmith, England
@O2 absolute JOKE of a service today. Got a deal offered to me by your retentions team TODAY, I ring back later to call it and no one with authorise it. Been passed to and fro for an hour and a half and got NOWHERE. The phone and deal I want is sat in my basket. Help.
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Jay S.
(@J5752x) reported
from
Paddington, England
Went to @O2 #TCR to swap my monthly contract onto a prepaid card. I was told it has to be done over the phone and they can’t issue a new SIM in store. Went to @EE and asked if I could transfer my number to them. The seem enthusiastic
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Esmer Ozan
(@kostas1903) reported
from
Bexleyheath, England
@O2 The UK’s number 1 network? Don’t make me laugh ! I’ve just switched from Vodafone to 02 and that was the worst decision I’ve ever made 🤬🤬🤬 I barely get 1 bar. My phone keep disconnecting in central london. Calls are always failing. 02 is my disappointment.
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Yasir kiani
(@yasirkiani22) reported
from
East Ham, England
@O2 it’s been three weeks now and very poor customer service no response???
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Ayden Wilson
(@aydenwilsonHE) reported
from
Hackney, England
Anyone else lost @O2 signal?
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siege
(@siegeism) reported
from
London, England
@O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?
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Tueartsboots 🐝🌹✝️🇬🇧🇺🇸
(@MCFCLondon) reported
from
East Ham, England
@O2 how come i can get a phone signal under the Thames on the Jubilee line but zero signal on Shooters Hill, SE18?
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Stephanie Bennett
(@StephsBubble) reported
from
Ealing, England
@O2 Yes I’ve had the iPhone since the 3G and never had this before - I’ve now tested on both front and rear cameras with and without HDR and it bleaches every time. Is the product faulty @AppleSupport or is this an iPhone 12 issue in general. How can I fix it?
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Martin Kay
(@martinkay11) reported
from
Wandsworth, England
Did @O2 iphone recycle thing (diff login to normal O2... would help if they told you 🙄), was quoted £132. Then get message they’ve revised value to £28. 79% reduction. Zero explanation as to why. I’ll have that phone back then #o2recycle All a bit #GreedierO2 than #GreenerO2
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Ben Mitch 🇪🇺🏳️🌈🇨🇦🏴😎🤪
(@Mountie31) reported
from
Tottenham, England
@O2 You have had this problem for the last 20 years doubt a self help guide will work. Ive made several complaints so end of contract I will be looking for a new service provider ...
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KB_UK
(@kieranbowley) reported
from
Bexleyheath, England
@O2 Sadly I am an enterprise customer. Any idea when they are going to be available?
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@cgledhill @McDonaldsUK @O2 I think the more pressing question is: Why are you using a public wi-fi network?
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siege
(@siegeism) reported
from
London, England
@O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.
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Yasir kiani
(@yasirkiani22) reported
from
East Ham, England
@O2 having bad experience with o2 service after 15 year 😡😡😡
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Patrick Keyte
(@PatrickKeyte) reported
from
London, England
@O2 please can you help me? Numerous people are getting calls from my mobile number when I haven’t actually called them or even have their details to start with. This has happened twice in the last week with two different people
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David
(@daveya90) reported
from
Wandsworth, England
@O2 just went into one of your stores to upgrade my phone and experienced the worst customer service. Was told to recycle my phone with another shop in the shopping centre and be without a phone for 3 days cause they’d “give me a better offer” and told I could shop online instead
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John Webb
(@JohnDWebb) reported
from
London Colney, England
@Stephen_Neal @O2 It’s the same with @NatWest_Help - their URL is ‘nwolb’ to login and check stuff. Surely these big companies should be leading by example?
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Sheree
(@Sheree_Kirby) reported
from
London, England
@O2 I have an issue with my phone, some calls are not coming through (not ring or notification if missed called) & I'm not getting voicemails till hours later, it's not updating. After the phone battery dies & switched on or restarted do they appear.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Stephanie Brooke
(@manx_maid) reported
@O2 Well I can't, obviously, as I have no signal ;-/ ;-) Everything comes off the same mast here, no fibre broadband, only 12 tv channels. I am at home with Covid and no laptop.Went to bed but I can bring up the coverage page now at 7 am and I see the mast is out though wind not high
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Claire Wright
(@claire_wright71) reported
@wpduk Btw, will it have affected any phone masts, as our #SkyMobile signal is virtually zero and we've usually got full signal (via @O2 )
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Simon Duckenfield
(@mc24_simon) reported
@O2 iv been with O2 for a long time and just realised how bad your customer service actually is! So I’ve had no access to your network for over 24 hours now because your so slow at transferring a number to another sim and don’t answer phones! or cut me off before I get through🤬
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daniel james lewis
(@pontyboi) reported
Its all well and good o2 offering rewards but when you select an amazon e-voucher and you spend 2 hours trying to find it there's obviously an issue. Do i need a degree to find this or what? @O2 #Frustrated
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Rachael Duckenfield
(@rach_winnie) reported
@O2 customer service isn’t great, how can I get hold of someone urgently?
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Luke
(@Kluke992) reported
@O2 need some help please still awaiting a refund from weeks ago regarding an upfront payment for a handset that was returned, told by a manager and customer service it’s been processed but I haven’t received anything, can you help please?..
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Thomas Yeowart 🧢
(@thomasyeowart) reported
@O2 Shock, no help yet again
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Mandy Miller
(@mrsmandymiller) reported
from
Burton Fleming, England
Thanks @O2 I’ve lost a days work because we had a power cut. What has it got to do with you you ask? The fact I only have 1 bar of signal whilst the rest of the country waits for 5g. Surely better service for all is more important.
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Ry 🏴☠️
(@TheFuzzzyOne) reported
@O2 Samsung have started to rollout the update to the S20 family of devices now but O2 delay it for up to 2 months for "testing" even though samsung have already 100% tested it and fixed issues.
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Rachael Richards
(@RachIona95) reported
@O2 Hi I’ve been trying to switch my number to O2 for weeks now. I’ve already tried every different way to do this as suggested online. Please can I speak to a real person to help me with this. Every time I call any of your support numbers I’m kicked off the call.