O2

O2 Outage Report in Woolwich, Greater London, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Woolwich, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Woolwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Woolwich, Greater London, England 05/13/2025 05:10

May 13: Problems at O2

O2 is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (24%)

    Internet (24%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Woolwich, Greater London, England

The most recent O2 outage reports came from the following cities: Newham, London, Carshalton, Croydon, Leyton, Harringay, Tottenham, Dagenham, Poplar, Southwark, Mitcham, Romford, Hampstead, Hornsey and Hackney.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthwark Phone
United KingdomNewham Total Blackout
United KingdomLondon Internet
United KingdomCarshalton Phone
United KingdomCroydon Wi-fi
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Woolwich, England

Latest outage, problems and issue reports in Woolwich and nearby locations:

  • FableandKing Fable&King Clothing (@FableandKing) reported from Croydon, England

    @O2 signal is so poor these days

  • pitcombe Andrew (@pitcombe) reported from Camberwell, England

    The continuing saga of poor network in SE15. I don’t know how long this hasn’t been working @O2 last update was to fix by 4/10 Sorry a phone mast close to you isn't working This means you might experience problems making calls, using the internet, or sending/receiving emails.

  • JosephMorrison0 Joseph Morrison (@JosephMorrison0) reported from Kensington, England

    No company has ever treated their clients so poorly as @o2. Discgrace. The absolute worst contract ever. Never has service anywhere! Sign with someone else.

  • Kineets Kineta Kelsall (@Kineets) reported from Tottenham, England

    @Armaanilyas2 @O2 It’s so crap!

  • Kineets Kineta Kelsall (@Kineets) reported from Tottenham, England

    @KateAlexa_ @O2 IT IS AWFUL

  • YasmeenLillahh ياسمين🌹 (@YasmeenLillahh) reported from Paddington, England

    @_MParisss @O2 Trust me 3 is poor

  • jonnyrotton1989 Jon. 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇱🕎✡️ (@jonnyrotton1989) reported from City of London, England

    @O2 The network in EC2M has been down since 17th JUNE.....forgive me for being short but 3 months with no network is disgusting. #O2 #O2NetworkProblems

  • Kineets Kineta Kelsall (@Kineets) reported from Tottenham, England

    @thebrownvixen @O2 It’s the worst

  • samfowler sam fowler (@samfowler) reported from Camberwell, England

    @O2 why is signal so poor across east dulwich to Camberwell in south London. It isn’t that remote!

  • WeatherLondon Weather London (@WeatherLondon) reported from Bexleyheath, England

    @O2 complete nightmare with new order for iPad pro. No communication for 48 hours cust service no use at all

  • jonnyrotton1989 Jon. 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇱🕎✡️ (@jonnyrotton1989) reported from City of London, England

    @O2 The network in EC2M has been down since 17th JUNE.....forgive me for being short but 3 months with no network is disgusting.

  • aimeedufffy Aimee (@aimeedufffy) reported from Sutton at Hone, England

    @DaniMcgrellis @O2 I had to reset network settings and restart the phone, then it worked but it’s playing up again!

  • TRFC_Tom Thomas-Lee (@TRFC_Tom) reported from London, England

    Having an issue this week where Monzo are blocking me from paying my phone bill on @O2 app and website and now seen @BBCWatchdog talking about @monzo and their customers suffering from randomly blocked and closed accounts. #WhatsGoingOnzoMonzo #concerned

  • leanwithlemon Sarah Lemmerman (@leanwithlemon) reported from Grays, England

    @O2 service is a joke !!! 😡😡😡😡😡

  • unknown_babez 🎃🖤TheBlackDahliaRose💀🥀🕸 (@unknown_babez) reported from Paddington, England

    @O2 a loyal customer of 11 years here 👋🏽 I am leaving your company because of many reasons.... one of them being you’ve outsourced your customer service to a new company which is quite honestly useless. Another being you do not value your customers. Bring on a new company 👊🏾

  • TRFC_Tom Thomas-Lee (@TRFC_Tom) reported from London, England

    @inoobkilervip @craigglawson @O2 @BBCWatchdog @monzo It will if dont pay it soon haha. Will attempt to speak to an @O2 customer adviser tomorrow and pay over the phone and hopefully that will work

  • TRFC_Tom Thomas-Lee (@TRFC_Tom) reported from London, England

    @craigglawson @inoobkilervip @O2 @BBCWatchdog @monzo No they said they couldnt see any issues, hence they getting specialist team to look into it. Its been happening for 3 days.

  • FableandKing Fable&King Clothing (@FableandKing) reported from Croydon, England

    @O2 Hi, it seems like everytime we lose just one bar of signal on 4g, we struggle to load the most basic apps/pages. This never used to be an issue but is becoming quite regular.

  • Kineets Kineta Kelsall (@Kineets) reported from Tottenham, England

    @JayTaylor_93 @O2 I literally get two bars everywhere. It’s so bad. Really disappointed

  • Iccle_Princess Vger Ann Goldby (@Iccle_Princess) reported from London, England

    Its amazing @O2 can sort out fraud against my 13 year old daughter but @VodafoneUK cant & tell me to go to my local shop with my daughter to prove she didnt take out a contract like wtf!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Suzy_Harlington 📌Suzy Harlington - Nana Extraordinaire (@Suzy_Harlington) reported

    @TheLane15137969 @O2 Yes, but that is no good for texting. Seriously I know all the tricks in the book. You cannot use text messaging without a signal, unless it’s to an app or iPhone to iPhone, which uses WiFi- no good for banks!!

  • ogiberstein Giberstein.eth (🦇,🔊) (Coin,rule) 🍊 (@ogiberstein) reported

    Daily reminder that @O2 is the most useless company - easier to reach the moon than their customer support..

  • ScionHikastle HIKASTLE (@ScionHikastle) reported

    @O2 you lot are some full fledge jokers , your customer service is uttter POO 👎🏾

  • brannen88 Rich Brannen (@brannen88) reported

    @O2 I’m being sent a new 5g enabled SIM card but whilst waiting for that to be delivered my current sim is now not getting signal. What’s happened to my current sim?

  • Areef_The_Boy Syed (@Areef_The_Boy) reported

    @O2 Any chance of an update with signal in Wallington?

  • Newmerm James Newman (@Newmerm) reported

    @O2 terrible coverage of 4G in Bristol, ever since I’ve had the phone (2 years). Your website keeps saying that the network covers it well but I consistently get 1 bar of signal when switching from 3G to 4G. Looking to come out of my contract for mis-selling, please contact me…

  • DavidStandring3 Mustang Dave (@DavidStandring3) reported

    @O2 Hi I'm having coverage issues no 4G o ly 2 bars on my mobile signal can you help ?

  • TheLane15137969 The Lane (@TheLane15137969) reported

    @Suzy_Harlington @O2 Sorry Suzy wasn’t being patronising i have the same issues with ee coverage is awful

  • RichJ1980s Rich Puttick🇬🇧🇪🇺 (@RichJ1980s) reported

    @O2 Hi again tested a few more contacts and it seems a couple are on EE and those are the people I’m not receiving messages from. Is there a known issue?

  • kesiabruce_ Kesia Bruce (@kesiabruce_) reported

    @O2 @dhlexpressuk I’ve had no tracking updates on my delivery which is due today, since the O2 dispatched email I received last night. Tracking number provided looks like it’s been handed over to DHL yet - can anyone help?