O2 Outage in Harrow, Greater London, England

@leonrestaurants @JamesJoelDann @O2 So we miss out on this? (Having walked down to Leon but I have to go to work now)?

@leonrestaurants @JamesJoelDann @O2 Not working for me either.

@O2 anyone can please tell me what’s going on with the network in W13 9 I can’t receive message and call from last Saturday, I guess I need to change my provider.

@O2 want to cancel my Disney+ sub that I got through you. Gone to myo2 and…no idea…

@O2 I have also been doing this too. If this problem persists, then what?

Starting to get VERY fed up with all the pre-recorded scam calls and texts to my mobile these days. Anyone got any idea how to make them stop? Can you help @O2?

@O2 what happens with the network? In W139df #I don’t have 3g from yesterday and that is a nightmare.

@under_the_kilt @O2 I wouldve stuck with o2, Good luck with the limited Signal on Voxi 🤞🏻

Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs

@O2 Fixed the issue. Turned Volte off, rebooted, turned back on and got wifi calling back :)

@emmahaslett @O2 Very good point. These things do tend to penalise the more vulnerable/worse off. I work with clients in the former category to help them become more tech savvy and keeping track of their finances. The latter don’t receive much support

@O2 please sort out the broken mast in Yiewsley. Only having the capability to make WiFi calls from home for weeks on end is becoming frustrating!

@JamesIMcKay @O2 Oh….never heard of it. Ta

@Miniv20 @O2 How do you find out what other network coverage is like? I pay about £150 a month as it’s used so much for work...well, it’s not right now thanks to this “broken mast” 😭

@O2 your signal in Hammersmith is a joke. London in 2021 and can’t even make a phone call.

@MancJules @O2 Yeah, they look like legit numbers but when you answer it's a stupid pre-recorded scam call!

@O2 hello. My O2 no longer connects to @TfL WiFi. I used to have no problems. Despite trying to sign in still not working. Please advise a way to solve this?

@Br1tt3n @AppleSupport @O2 I’d imagine it’s more a network issue. My iPhone 12 Pro is gorgeous and hasn’t put a foot wrong

Hi @o2 my phone bill has been paid but your service is telling me I haven’t? And I’m unable to use my data and cellular

Hi @O2. So having cut me off twice on Sunday, told me to book a call, called but couldn’t deal with my issue , promised to call back within 48 hours (didn’t) - now I’ve had a call from a third party? Have you given them my data or have you been hacked?

@O2 I can honestly say without doubt that O2 have given me the worst customer service experience imaginable. A customer for 8 years and they have frustrated the life out of me for 4 weeks. Company is a shambles , no continuity of accounts , don’t do what is promised. Awful

@O2 can’t get through to any of your phone operatives. Need some help with a phone issue urgently please

Only I could cancel my phone contract and be cut off from @O2 without making sure I get my PAC code first. I told you, I told you I hate all of this. 😩

@O2 I changed network from O2 halfway through July and now I have a full month’s bill from you. On hold with your customer service phone for 14 minutes only for the call to almost immediately drop…I’d like someone to sort this out for me as I don’t owe a full month’s bill

@O2 Right, I'm now receiving constant automated calls about a payment that I don't owe you. Make them stop, or I cancel the contract and you can fight me in court.

@O2 can someone dm me I need some help thanks

@O2 Seriously O2: study and learn: 1. I Login to O2. 2. Go to Manage my Details. 3. Sec code sent to ancient, unused number. 4. Therefore, cannot manage details or change to new number. Please tell me you understand why I cannot upgrade my phone or buy new contract with O2?

@O2 @TheO2 - I am unable to make or receive calls is the network down?

@O2 I'm having trouble accessing my account to make a final closing payment. I'm able to log in, but when pressing the 'Pay Now' button, it asks me to log in again and doesn't allow me to do so even though I'm using the same credentials. I'm unable to use the app as well

@staceyayeh @O2 Wow, that's shocking from @O2 - their reputation for bad service is one thing but showing this stuff at active and still charging through the nose for it is another!