O2 Outage Report in New Southgate, Greater London, England

Problems in the last 24 hours in New Southgate, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in New Southgate, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (22%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near New Southgate, England

The most recent O2 outage reports came from the following cities: City of London, London, Hammersmith, Enfield Town, Newham, Wembley, Wandsworth, Greenford, Paddington, Wealdstone, Hackney, Barnet, Kensington, Poplar, and Muswell Hill.

City	Problem Type	Report Time
City of London	Internet	2 days ago
London	Wi-fi	3 days ago
London	Phone	3 days ago
Hammersmith	Internet	3 days ago
London	Phone	4 days ago
Enfield Town	E-mail	4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near New Southgate, England

Latest outage, problems and issue reports in New Southgate and nearby locations:

• 
  sarah gabb (@sarahcoysgabb) reported 34 seconds ago from Broxbourne District, England

  @O2 trying to upgrade on app and main website but when I choose it crashes can anyone help

• 
  hen (@henna_macarena) reported 6 minutes ago from Richmond, England

  @O2 The issue has been resolved now after my persistent calling to fix it. Your team deactivated my sim without my permission resulting in me not being able to use my phone for a number of days.

• 
  ScottCanEat (@ScottCanEat) reported 7 minutes ago from London, England

  Hey @O2.. I #know these are weird times. i placed an order on sunday confimed & paid. online shop says next say delivery is still available. Ive emailed, replied with please use chat. Chats off line. I phoned and only upgrades and leaving o2 calls are accepted. Help

• 
  m a r y (@maryhippychick) reported 9 minutes ago from Hounslow, England

  @O2 I phoned up customer services who passed it onto the fraud department. They ( customer services) were extremely understanding. I haven spoken to your fraud department.

• 
  Steffie (@steffiegc) reported 10 minutes ago from Eltham, England

  @O2 Hiya my account email address and phone number is incorrect and I can’t see where to change it - I’ve just upgraded in the app and the email of confirmation been sent to unused email. Please help.

• 
  BrianJThompson8 (@BrianJThompson8) reported 12 minutes ago from Barnet, England

  @ItsAdsolution @O2 All of my calls which I've tried to make the O2 have not been answered I have a 40 phone and they don't seem to care I think if this keeps on we should see them because I've got a really bad disability and I've got a 40 phone so we should sue them

• 
  🍀 Dion Joseph 🍀 (@dionjoseph_) reported 15 minutes ago from Bexleyheath, England

  @callumjohn28 @O2 Ahh that’s shit! 😩 call up next time, I just got off the phone with o2’s customer service team and they actually gave me a really good deal I’m shocked lol

• 
  James Robey (@jamesrobey1990) reported 16 minutes ago from Wandsworth, England

  @O2 I am unable to view the bill for my new contract (where I kept my old number) in myo2 as the number is associated with old contract. Unable to speak to anyone. Woeful service.

• 
  Baisden 📸🎥 (@Stefan_baisden) reported 19 minutes ago from Southall, England

  @O2 I need a customer call back please.

• 
  Ben Fisher (@BenFisherCT) reported 25 minutes ago from Islington, England

  We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk

• 
  MJ Palmer - Mr Gay England 2020 Finalist (@MJPalmer84) reported 27 minutes ago from Islington, England

  The amount of time I have spent on the phone to them trying to sort it, I can’t find wait to tell them my hourly fee that I want compensating for; how basic is getting a phone that rings! NEVER GO WITH @o2

• 
  Daffy (@iDaffySB) reported 30 minutes ago from Hackney, England

  Dear @O2, I’m having problems paying my bill, please help..

• 
  emmawebster (@emmawebster) reported 36 minutes ago from Camberwell, England

  @O231174239 @O2 I have paid off my device. There is no option to cancel my contract online, it says I need to call but no one picks up!!

• 
  Daffy (@iDaffySB) reported 42 minutes ago from Hackney, England

  @O2 is there something wrong with your system because I’m unable to pay my bill today, please fix!

• 
  Jacob Wood (@j4cobwood) reported 46 minutes ago from Harlow, England

  @O2 I need support with my network, I’ve tried everything that the website says, my calls won’t connect and when they do the sound is cracking and poor. Most of people trying to call me can never get through either. This has been happening for months now

• 
  Conleth Kane (@ConlethKane) reported 47 minutes ago from Hounslow, England

  I’ve been with @O2 for 7 years. I’ve been trying to negotiate an upgrade over the past 24 hours and it has been an actual nightmare. Really bad customer service.

• 
  BEX (@Bex_Stinson) reported 54 minutes ago from Camden Town, England

  Update! The problem I need fixing is that I can’t make phone calls. So I can’t ring my energy supplier about being cut off, or my GP about my asthma. My phone won’t call any number at all. I told @O2. Finally. Thankfully, @O2 sent me a DM and asked me to call them to sort it

• 
  Gianluigi PAGHI (@Gigiryche) reported 55 minutes ago from Harrow Weald, England

  Thank you @o2 for telling me now that you can’t solve my issue with @Apple Watch because “it is not a necessity device”. However when you publicised the deal “AppleWatch plus iPhone”, at the time of my purchase no one at the store mentioned “it’s not a necessity device”.

• 
  m a r y (@maryhippychick) reported 59 minutes ago from Hounslow, England

  @O2 It’s being investigated but there was no indication that they would be back in touch with me. I’m concerned that my address will show up with bad credit with both you and other bodies as a result of this fraud.

• 
  Fran (@CerviF) reported 60 minutes ago from Walthamstow, England

  I have just had a text from scammers pretending to be @O2 telling me there was a problem taking payment. They asked me to click on a link to confirm bank details. I didn’t. I deleted the text. Please RT and help others.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Spike7307 (@spike7307) reported 8 minutes ago

  Why do @O2 harass pensioners, like my father, into paying for a monthly contract which he didn't ask for, or enter into an agreement for? Threatening letters being sent to him. Anyone else experienced similar? @O2 refusing to acknowledge our complaint.

• 
  Quavers_Greenop (@GreenopQuade) reported 10 minutes ago

  @O2 who eats pizza upside down?!

• 
  Jamie (@jamieinindia) reported 11 minutes ago

  @O2 Was having a wobble over the fact that your network is woefully insufficient in London. First rep (via chat on your website) kept telling me it was my phone despite explaining that others on different accounts / phones having same issue (not helpful, clearly) 1/5

• 
  Diego Elio Pettenò (@flameeyes) reported 17 minutes ago

  Let me praise @O2 as it roamed in the USA with no issue *and* included in my tariff. More than I can say for my work-issued line on a provider that shall not be named.

• 
  Lesley D1980 (@LesleyDicker) reported 23 minutes ago

  @O2 theres been a problem in my area for 3 days now!!! lots of people on fb complaining about it! I need my phone for work! not impressed

• 
  Glyn Jones (@GlynAltair) reported 23 minutes ago

  @O2 what the hell is going on with your data services these days? It’s awful. Always have 4G signal, but it doesn’t work half the time. Have you cut capacity to cut costs?

• 
  Adam (@AdamArsenal) reported 24 minutes ago

  @O2 Waited over 7 hours to no response? Shocking customer service, couldn’t get through on 202 as well

• 
  Jamie (@jamieinindia) reported 27 minutes ago

  @O2 Interactions with initial rep and CRS rep have been like talking to a wall, they ignored actual complaint, responded late. These are people I would have thought would be empowered (or at least trained) to help. Emails coming from an individual in your Complaint Review Service 5/5

• 
  W Woolfall D (@OxRoloxW) reported 29 minutes ago from Lymm, England

  @O2 keep ok here O2 network

• 
  capnmac 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇺🇦 (@capnmac85) reported 29 minutes ago

  @O2 I have had no signal for 2 days. Iv followed the online advice. Didn't help. I've sent an email. Got a useless email back. Aside from going into a shop do you have any help for me?