O2 Outage Report in New Southgate, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in New Southgate, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in New Southgate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near New Southgate, Greater London, England
The most recent O2 outage reports came from the following cities: City of London, Wandsworth, London, Barnet, Southwark, Harringay, Hammersmith, Ealing, City of Westminster, St Albans, Southall, Hackney, Paddington, Enfield Town and Fulham.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Phone | |
| Wandsworth |
||
| London |
Total Blackout | |
| Barnet |
Phone | |
| London |
Internet | |
| Southwark |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near New Southgate, England
Latest outage, problems and issue reports in New Southgate and nearby locations:
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Zenwork
(@Zenwork21) reported
from
Poplar, England
@O2 simply unbelievable your tech and security department are not really good stop these damn scam calls #o2
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 Still no response from O2 Customer Services. Please do not buy any products from this company
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dr nabila 🌹
(@nmunawar) reported
from
Wandsworth, England
Topped up my data TWICE in one hour and was only using what’s app. Called @O2 who explained to me that streaming movies takes a lot of data. I was not streaming movies. “Sorry we can’t provide you with any help at this time”Is there any accountability whatsoever ? Doesn’t seem so
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steve the taxi
(@stephenhdg) reported
from
Ilford, England
@Zenastaxi @EE @O2 Dont go on 02 service is crap in london .Ee much better coverage
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Roslyn
(@RoslynBriggs89) reported
from
London, England
@O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.
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Lebby Eyres
(@LebbyE) reported
from
Islington, England
You can tell how a company values its customers by their customer service. 2.5 hrs for @O2 to tell me for some reason I need to call the fraud dept to pay off and upgrade my son’s phone. Cut off four times yet they answer to “business customers” immediately
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Claudia Simms Abram
(@Claudiasabram) reported
from
Islington, England
@O2 is your website down? I can not access my 02 to check an expensive bill nor via a link in a text
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Lebby Eyres
(@LebbyE) reported
from
Islington, England
Essentially @o2 treat everyone who wants to buy a phone under £200 outright like a potential fraudster. You can’t pay it off in store and they force you into a temp contract. Then make you wait hours on the phone and go via their fraud dept. Why? I’d love to know.
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Fine Chef Damilola🥰
(@bukachef) reported
from
Harrow Weald, England
@O2 dm pls. I have a problem
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 just to say that I have received a replacement phone which is a positive, however I hope they take this example of my frustration with their Customer Service in to consideration and keep their valued customer updated
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Hayden | London Event Photographer
(@AdairDrivePhoto) reported
from
Wandsworth, England
Hi @O2 links in your last email are not working for me. #GoDine
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Dowsey 🏆 CHAMP19NS 🏆
(@fbateallthepies) reported
from
Camberwell, England
@O2 is there a problem with your systems taking payments .. I’ve spoke to my bank and I have no issues with my card .. but it keeps getting declined your end .. help ASAP please
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@o2 can’t you tell me why your customer service is so appalling called twice after I was given this number 034480490202 answer the questions and then Bye thanks for calling
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Charles Howarth
(@HowarthCharles) reported
from
Camden Town, England
@JamesTurner37 @O2 It’s disappointing because their customer service staff are uniformly warm and helpful in my experience. It is their systems that are at fault. I know their senior management, but would never try to abuse that by calling in a favour.
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Alison Cameron🐟
(@allyc375) reported
from
Kensington, England
@O2 I have serious health issues hence a working phone is essential. Hope I get well enough to go in to your Kensington branch & sort out this weird problem. TY
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 absolutely APPALLING CUSTOMER SERVICE from O2 and would never recommend them to anyone. Unable to contact them and their phones just cut off and and unable to track anything on their website as again does not work. I will continue to post until they actually respond or call
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Raf
(@Mr_Rafal) reported
from
Hackney, England
Hi @O2 I am having problems with receiving some sms messages from my bank. Apparently they are being blocked. How can I get those messages unblocked please?
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Alastair Hilton
(@London_W4) reported
from
Islington, England
I'll tell you what I love doing. @O2 online surveys. I get a warm feeling deep inside when I receive all their texts asking to rate their service.
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Robert Valentine
(@NeedMoreTea) reported
from
Kensington, England
@O2 I get masts break down etc, but two weeks is quite a long time.
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Caz Young
(@The_Caz) reported
from
Wandsworth, England
@O2 Hi! I hope you can help. I mailed o2 Recycle my old phone back in March. You have since changed providers for the recycle service and now my phone is lost. Seems like I'll never receive payment. I'd like either my phone returned or the money please.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Karen Wells
(@kazbaz68) reported
@O2 What reduction will I see in my 2 mobile phone bills? No service at all since Monday? It's now Thursday, and you send me a text (we have had to turn on WiFi calling to be able to receive anything, and that is patchy) to advise 'you are working on it'!
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Tazziii
(@Tazziii) reported
@O2 I’ve been cut off for the second time this week! I’ve now missed an important phone call and a delivery because I’ve been without service…. Again. After being told it definitely won’t be cut off before new sim pack arrives. And I can’t get through to an advisor!
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NA
(@Ashleigh_a92) reported
@O2 are you aware you have illegally taken money from my account and are now refusing to call me back? I've asked how to escalate a complaint and have been told it is by speaking to the manager only, who won't call back, so how do I do this? It needs to go to an ombudsman.
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Aaron
(@BcfcMaddocks) reported
@O2 #TBT to when i had signal off O2.
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Alexandra Hawkes
(@Al_Vee_) reported
@O2 I haven’t been able to get signal at all for 4days now. It says SOS whenever I’m not on wifi. I’ve been checking the network status and it says there is a mast broken near me. When will this be fixed?! I can’t contact anyone in case of an emergency!
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Callum ❤️ 🍂
(@Callumg00) reported
@O2 4 hours and still nothing, got no further, absolutely ridiculous now. How hard can it be to cancel an order? I'm £400 down, which is the deposit I paid. And I bet if I called, it would go around in circles as it has done for however long.
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Siobhán
(@siobhan__7) reported
@O2 help please. Have transferred over to o2 with new phone & nothing is working #o2
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Shaf
(@Ch0s3nZ) reported
@O2 Starting to regret leaving three to join o2 after 15 tears already been almost a week now first I was told they couldn't see no pac request on the system, tues 12th customer advisors does it again three line disconnected but o2 number still hasn't changed. Shambolic
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william benstock
(@will6310) reported
@missmeganbee @O2 Terrible service
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Steven Mc Kenna
(@HenderTheGreat) reported
@O2 The 'Welcome to the O2 messaging service" message?!