O2 Outage Report in New Southgate, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in New Southgate, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in New Southgate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (30%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near New Southgate, Greater London, England
The most recent O2 outage reports came from the following cities: London, Southwark, City of London, Ealing, City of Westminster, St Albans, Hammersmith, Southall, Wandsworth, Hackney, Paddington, Enfield Town, Fulham, Islington and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Southwark |
Total Blackout | |
| London |
Phone | |
| City of London |
Phone | |
| Southwark |
Phone | |
| Ealing |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near New Southgate, England
Latest outage, problems and issue reports in New Southgate and nearby locations:
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Liz Rose 😍
(@esrose2003) reported
from
Richmond, England
@O2 you’ve sent me reminder to pay u for a bill I can not see! I asked for a bill last mnth, as could not view online and nothing? This is on u! U have stopped my service but I wont pay until I have a break down? Bully! If u can send me a ltr, u can send me statement?? @Ofcom
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Rob Harvey
(@ROBRV) reported
from
Ilford, England
@O2 - I’ve just had a message saying your sending me a new phone. I didn’t order this! And I can not get an reply via Aura - please help
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ㄥ乇乂丨乇
(@Atanvarne) reported
from
Broxbourne District, England
@O2 That’s it. They thought that 7am was a decent time to call a customer, even without knowing that I work shifts and was working late last night. 9am I’d have considered acceptable. I wouldn’t have liked it but 9am is REASONABLE. 7am is absolutely NOT.
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Jonny Pugsley
(@jonathonfp) reported
from
Camden Town, England
@O2 your 4G service in London is absolutely dire currently. And you’ve just put my price up for the privilege of it.
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Sheena Watts
(@Sheena81) reported
from
Kensington, England
@MoneySavingExp Is this every network? @O2
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Sally Gilchrist
(@SallyGilchrist1) reported
from
Wandsworth, England
@O2 O2 kings road refused to help with my iPhone problem. They sold it to me and still paying for it. Anyone else had a problem with faulty phones from them?
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Matt Gauntlett
(@MattGauntlett) reported
from
Watford, England
@O2 I need help ASAP please
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Stephanie Addington
(@AddingtonSteph) reported
from
Richmond, England
.@McAfee and @O2 help. Keep getting 404 error when trying to log into the McAfee app.
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Lord Shaun O’Brien 🇺🇦
(@lordshaun_) reported
from
London Colney, England
The customer service of @O2 is truly one of the worst I’ve ever come across. They tell me to call, but I can’t because they’ve cut off my phone. The number goes through to a bot. Quelle surprise! I paid the bill, as always, and yet here we are. Been on the chat thing for four hrs
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Jonny Pugsley
(@jonathonfp) reported
from
Camden Town, England
@VodafoneUK I’m having a terrible time with @O2 right now. Mobile data where I live is so unreliable… I’m thinking of moving to you guys, but would love to try your network out first. Is this a possibility…?
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🦄
(@fierce_unicorn) reported
from
Enfield Lock, England
@O2 merlin pass code is not working, can you help?
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Dave Hampton 🌍🌳
(@carboncoach) reported
from
Kensington, England
Dear @EE It’s only a few months since I switched to you, but seems I’m gobbling data faster than ever when I was with @O2 Is your metric working? Maybe you’ll say your network is faster? if so I’ll gladly switch back: to my lower data allowance with O2: that I never used up!
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⚡️Emma⚡️
(@electriccandles) reported
from
London, England
Idk what's going on with @O2 signal atm, but for the last few weeks I have no data signal around Crystal Palace at all. Doesn't come back till I get down to Sydenham. Weird
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Liz Rose 😍
(@esrose2003) reported
from
Richmond, England
@O2 Yeah roam freely in Europe but beware going anywhere else, they wanted to charge me DAILY, the same amount that my husband was charged monthly by his network!!! Beware of extreme charges and dreadful customer service
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⚡️Emma⚡️
(@electriccandles) reported
from
London, England
@O2 I've tried all that already. If I had WiFi access I wouldn't need the data to work. Phone signal works fine, just can't use anything with Internet. It's been like this for at least a month.
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David Luxton
(@davidluxton99) reported
from
London Colney, England
Disappointing poor customer service from @dhlexpressuk who inform me of my parcel delivery at 10.40 this morning then send another message to inform me it will now be 6 days later! #DHL not fit for purpose as a #courier for @O2 as I will now cancel the order
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Gary Webb
(@garywebbTHFC) reported
from
St. Stephen, England
2/2 @O2 promise to call you back, but as yet nothing, they promise to escalate to a manager, but surprise they don’t call you back either, their Twitter also ignores your serious concerns.Think seriously before choosing @o2 if there’s an issue THEY don’t seem to care! @VMO2News
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James Rogers
(@james_rogers) reported
from
Poplar, England
@O2 Too many issues to explain here. Yesterday I cancelled my contract with @O2 and finally got a refund on the phone I purchased from you in February, which you arbitrarily cut. Now I need to reclaim via my bank £160 from you. More time wasted. Your customer service is appalling!
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Gary Webb
(@garywebbTHFC) reported
from
St. Stephen, England
1/2 BEWARE everyone considering switching to @O2 They offer to port your existing number from your previous provider, which is really important to many, but FAIL miserably, when you call customer services multiple times, they promise a 4 hour resolution, this never happens..cont
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Gavin 🇺🇦
(@Gavlar321) reported
from
Wandsworth, England
@ajbails @EnglandRugby @O2 One issue with the pack I'd say is Stuart he's not an international prop he shouldn't be anywhere near the England team I don't know why Eddie keeps picking him
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Angie Pietersen
(@PietersenAngie) reported
@O2 5 calls to O2 in 10 days trying to upgrade to iPhone 13 Pro and renew my contract - over 2 hours in waiting! To give O2 my business. Given wrong information and promised callbacks that haven’t happened. No reply to my DM. Shocking service!
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Rhianna X
(@REEANNA) reported
@O2 another whole day of paying for a phone I can't use because ****** O2 are totally uncontactable to move my number over/take a PAC code from me. Online form doesn't work and no online chat anymore, no answer on phone! 🤬 Big mistake moving over 🤬
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ShereenX
(@shereen_wren) reported
@O2 now after 2 hours I have more questions to the issues than I had prior to calling in the first place; customer service is appalling, just seems that I will have to visit a store to gain some assistance about being overcharged, £91 in october, £156 in November?!?! Help needed!
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Postman Pat
(@postalvote) reported
@O2 Hey guys, can you help. Order ms-319361282, I phoned to cancel as I got an email an hour after ordering to say out of stock, I've got a promo leaflet delivered by DHL on Friday and I don't think my order actually got cancelled. Any help appreciated.
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Deana 💙
(@Dmceleny_) reported
@O2 signal in Stafford is horrendous and the 4g is SO slow, spoke to the @O2 shop who advised me to switch to 3g as it is faster...why am I paying for 5g ???!
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privchanx
(@privchanx) reported
@O2 Hello, I was about to pay my bill but you've closed my data and everything else. I've called customer service and they was rude and hung up on me.
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Chris Coney
(@ChrisConey) reported
@RachyWoo @O2 Sounds about right we ordered 2 iPhone 13 pro max, perfect for my new job which I start tomorrow and still nothing, all I get is a sarcastic 👍 🤬🤬🤬 Asked to cancel my order and again nothing!
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Dave Harrison
(@daveharrisonnet) reported
@O2 whats up with data in Ballymena. Supposed to be 4G?? I'm getting barely any signal anywhere in town. Is there an outage?
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Ken Smith
(@TheGenghisKen) reported
@O2 Will do so within the next few days. Many thanks! Please protect your older and vulnerable customers by NOT preinstalling the unnecessary "directory" contact shortcut on your SIMs. At the very least, O2 should issue "premium call" warning (with continue option) before connecting.
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Nicola Bullock
(@GingerSpiceCOS) reported
@O2 I’d like to thank Tom, the store manager in Clacton for his help on Saturday. He offered the kind of service that seems to be painfully hard to find these days. Keep up your good work Tom.