O2 Outage Report in New Southgate, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in New Southgate, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in New Southgate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near New Southgate, Greater London, England
The most recent O2 outage reports came from the following cities: London, St Albans, Hounslow, Hackney, City of London, Abbey Wood, Harringay, Ealing, Harlow, Newham, Tower Hamlets, Chigwell, City of Westminster, Waltham Forest and Kensington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| St Albans |
Wi-fi | |
| London |
Internet | |
| Hounslow |
Phone | |
| Hackney |
Internet | |
| City of London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near New Southgate, England
Latest outage, problems and issue reports in New Southgate and nearby locations:
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David Blooman
(@dblooman) reported
from
Ilford, England
An @O2 customer for 11 years, need a new phone and they are unable to offer me a deal until my upgrade window is open, which is for 4 weeks. I guess its off to a new provider
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Dimitris A.
(@Greekphotoguy) reported
from
Tottenham, England
@LuzDLuna @O2 When I got to the shop to collect the phone and was denied, since a driving license valid across Europe wasn't good enough, I was told the "there are procedures and cameras" and the staff couldn't help because they would get in trouble!
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Bari Heer
(@B_Heer84) reported
from
Stratford, England
@O2 just phoned your team@to@inform them the network in my area is poor. Your network team confirmed that i am in Black Spot area. Your CS team that told me that theres nothing they can do with my contract and to get on with it!
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Jon.
(@jonnyrotton1989) reported
from
Islington, England
Right that’s your lot now @O2 I’m sick to death of signal problems & the app never works to report a problem! 10 years I’ve been with you - you used to be the best, but not anymore. Time to give @EE a go 👍🏽 #O2 #O2isARipOff #O2SignalProblems
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John Burch
(@JohnBur57441479) reported
from
Bexleyheath, England
@strawbyazoo I’m sure you would if you couldn’t make or receive calls at your home for 3 months and @O2 couldn’t give a shit.
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Jimmy ludlow
(@ludlow_jimmy) reported
from
Bexleyheath, England
@O2 Not only has the network got worse but the competition's are useless, 5 years of entering everything and not a thing , what a waste of time
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David Chow 📶
(@davidchow) reported
from
Hammersmith, England
@MIROFUR Disagree. In the UK it was an exclusive on @O2 as they built out EDGE and turned on support for interactive voicemail. It created a massive influx of people to the base, who continued to stay on even when the 3G version eventually shipped to other carriers.
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Tom Bassett
(@oxymoron_tom) reported
from
Wandsworth, England
Is there a issue in the Earlsfield/Clapham Junction area, consistently been getting speeds of 0.01MB or no data at all @O2
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Sarah Taylor
(@sjetaylor) reported
from
Loughton, England
@Johnny_Slack I’ve been with @O2 for 20+ years but once contract expires in August will be moving suppliers as they don’t look after their customers - no loyalty perks nothing - poor coverage where I live and work so it’s bye bye
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John Burch
(@JohnBur57441479) reported
from
Bexleyheath, England
@O2 Got better service abroad than I do at home🤪from @O2. That pesky old mast in DA15 is still causing problems. But hey I’m only a paying customer. Nothing back from Mr Baldwin in the Execs office except a holding’ I’ll get back to you’ mail.
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Gary Mitchell
(@Hammers71) reported
from
Bexleyheath, England
What’s going on with the @O2 signal around London/Kent lately. Absolutely awful, every call I make or receive cuts out or off etc. Anyone else had this problem. Even cost me a chance of winning The Who tickets with @absoluteradio the other day. @daveberry_tweet
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Nico Macdonald
(@Nico_Macdonald) reported
from
Poplar, England
@O2 There is/was a problem with your online payment system application, as your call centre colleagues note, but there is no pinned Tweet about this and nothing on your Web site (which prioritises upwelling to your customers more than facilitating them paying their bills)
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Lee 'Budgie' Barnett
(@budgie) reported
from
Paddington, England
@O2 Wasn’t a problem, as such. ‘Kit breaks’ is an ever present rule. Was mainly to let others know,, if they had problems and wondered what was going on.
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Abbie Murphy
(@IAmAbbieMurphy) reported
from
Camberwell, England
Have phoned @O2 Maybe 7 times in the last 3 months, as they are investigating a company called Fermdemia that stole from my account linked to my phone. Starting to wonder if @O2 is fraudster ferdemia in disguise! ‘Someone will call you back’... that old chestnut. #o2 #help #fraud
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Andy Tyrrell
(@aktyrrell) reported
from
Walthamstow, England
@harwood_steve @O2 @EE EE service is shit around Chingford guys I work with never get a service I'm o2 never had a problem. Probably the country you're in. Plus we always get upgraded at the o2 by the o2 Angel's.
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Richard Frame
(@rafthemaster) reported
from
Kensington, England
@O2 this phone number is harassing me - 020 3389 6395 - it’s a fake automated call claiming to be @HMRCgovuk called me 4 times already today! Wants to press option for operator (but I haven’t done so), needs reporting for harassment / impersonation of government service! @Ofcom
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John Burch
(@JohnBur57441479) reported
from
Bexleyheath, England
@Sunny_in_London @O2 Congrats. I’ve been waiting 2 months. No service for me and my wife from @O2 at our home. No compensation either!!
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Dimitris A.
(@Greekphotoguy) reported
from
Tottenham, England
Dear @O2, I've been with you for years. Just upgraded for 3 years. But the fact that I can't take my phone because my European driving license is not acceptable ID is very annoying. It has my photo and name on it. My passport has the same photo! I really don't see the problem.
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Andrew Irwin
(@AndrewTRIrwin) reported
from
London Colney, England
@EmmaShubrook @O2 Agreed. I have no signal at all
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Catriona Hepburn
(@mrshavers) reported
from
Eltham, England
Hi @O2. I'm sure this is as boring for you as it is hugely frustrating for me but your service continues to be appalling in my area. Now been going on for 7 months. Fed up of line constantly cutting out
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Sammi Morley
(@sammimorley89) reported
Absolutely ridiculous that a now 36 day old phone can completely die, @o2 won't help as outside the initial 14 days and @SamsungUK will only help once an appointment has been made - absolutely no help available in store without the appointment #poorcustomerservice
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Deano...
(@Frugal_ways) reported
@O2 Next the advisor went off on a rant about, "How much easier it is to use the O2 app" I then asked (again) why I received a text saying payment was successful, when no payment was made? O2 advisor answered, "I don't see what the issue is, no payment has been taken!"
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Deano...
(@Frugal_ways) reported
@O2 So why is the link on there, to a twitter account you are posting from? Makes no sense. Doesn't help with my issue.
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Bob Woolley 🏴
(@BobRw2432) reported
@o2 🚨 @O2 - URGENT 🚨 Our local phone mast in Parwich has been down for over a month. Despite repeated texts promising a fix, the repair date keeps getting pushed back. Calls, texts, and data are all disrupted. We need answers, a firm repair date, and compensation.
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sher
(@SherBrammerf1) reported
@O2 ive recently upgraded is it correct that you don't help to transfer samsung details over or explain how to now ?and just send people to a dodgy phone shop where they charge you £25 pound for doing it ? As that's what service ive received ?
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BLWN
(@theboltonlad) reported
@poppytailsandtr @virginmedia @O2 Same here Have you got a solution please?
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Deano...
(@Frugal_ways) reported
@O2 I terminated the call. If your advisors are unable to answer a basic question, it might be a good idea if they don't tell the customer blatant lies and put them through 20 minutes of inane waffle. O2, useless.
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Harbinger of Gloom
(@swimbreatheswim) reported
@RichJ1980s @O2 @my_prsnt Same problem here
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amit shah
(@orthopaedics) reported
Hi @O2 – signal on the M55 motorway around Junction 4 Blackpool is extremely poor (calls drop, no usable data). This is a major safety concern on a motorway. Please confirm when this will be fixed.
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Jun-Jun Wan
(@JunJunWan1) reported
Customer service should not be so bad in the era of AI @o2 @vodafone_de @Telefonica_En