O2 Outage Report in New Southgate, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in New Southgate, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in New Southgate, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near New Southgate, England
The most recent O2 outage reports came from the following cities: City of London, London, Hammersmith, Enfield Town, Newham, Wembley, Wandsworth, Greenford, Paddington, Wealdstone, Hackney, Barnet, Kensington, Poplar, and Muswell Hill.
| City | Problem Type | Report Time |
|---|---|---|
 City of London
|
Internet | 10 hours ago |
|
London
|
Wi-fi | 1 day ago |
|
London
|
Phone | 2 days ago |
|
Hammersmith
|
Internet | 2 days ago |
|
London
|
Phone | 3 days ago |
|
Enfield Town
|
3 days ago |
Community Discussion
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O2 Issues Reports Near New Southgate, England
Latest outage, problems and issue reports in New Southgate and nearby locations:
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Sharon Stephenson (@shazzstevo) reported from Enfield Lock, England@O2 My calls keeps dropping. This has been happening for several days now. This is really poor service. This is in the Enfield area
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Liz Rose 😍 (@esrose2003) reported from Richmond, England@O2 you’ve sent me reminder to pay u for a bill I can not see! I asked for a bill last mnth, as could not view online and nothing? This is on u! U have stopped my service but I wont pay until I have a break down? Bully! If u can send me a ltr, u can send me statement?? @Ofcom
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Gavin 🇺🇦 (@Gavlar321) reported from Wandsworth, England@ajbails @EnglandRugby @O2 One issue with the pack I'd say is Stuart he's not an international prop he shouldn't be anywhere near the England team I don't know why Eddie keeps picking him
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Jason MacKenzie (@jasonmackenzie) reported from London Colney, EnglandIs there a hashtag for awful customer service from @O2 and/or @DHLParcelUK ? Asking for a friend.
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James Rogers (@james_rogers) reported from Poplar, England@O2 Too many issues to explain here. Yesterday I cancelled my contract with @O2 and finally got a refund on the phone I purchased from you in February, which you arbitrarily cut. Now I need to reclaim via my bank £160 from you. More time wasted. Your customer service is appalling!
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Gem (@gadgetgem) reported from Barnet, EnglandMissed out on my free sandwich this week @GreggsOfficial with @o2 due to the scanner being broken again. Went to next nearest greggs and they had no breakfast 😢 #o2priority #greggs #breakfast
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Dave Hampton 🌍🌳 (@carboncoach) reported from Kensington, EnglandDear @EE It’s only a few months since I switched to you, but seems I’m gobbling data faster than ever when I was with @O2 Is your metric working? Maybe you’ll say your network is faster? if so I’ll gladly switch back: to my lower data allowance with O2: that I never used up!
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⚡️Emma⚡️ (@electriccandles) reported from London, EnglandIdk what's going on with @O2 signal atm, but for the last few weeks I have no data signal around Crystal Palace at all. Doesn't come back till I get down to Sydenham. Weird
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Rob Harvey (@ROBRV) reported from Ilford, England@O2 - I’ve just had a message saying your sending me a new phone. I didn’t order this! And I can not get an reply via Aura - please help
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David Henry Headley (@DavidHHeadley) reported from Islington, EnglandThat’s the last time I recommend @O2 to anyone. Appalling service and indifferent customer service. What has happened to a once great provider?
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Lord Shaun O’Brien 🇺🇦 (@lordshaun_) reported from London Colney, EnglandThe customer service of @O2 is truly one of the worst I’ve ever come across. They tell me to call, but I can’t because they’ve cut off my phone. The number goes through to a bot. Quelle surprise! I paid the bill, as always, and yet here we are. Been on the chat thing for four hrs
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Jonny Pugsley (@jonathonfp) reported from Camden Town, England@O2 your 4G service in London is absolutely dire currently. And you’ve just put my price up for the privilege of it.
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julie atkin (@atkin_julie) reported from Islington, EnglandO2 charging customer for voice text. That's terrible. I think after 20 yrs I will be leaving you in 4 months when my contract ends. You don't respect or look after your customers. Especially faithful ones. @O2
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🦄 (@fierce_unicorn) reported from Enfield Lock, England@O2 merlin pass code is not working, can you help?
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ㄥ乇乂丨乇 (@Atanvarne) reported from Broxbourne District, England@O2 That’s it. They thought that 7am was a decent time to call a customer, even without knowing that I work shifts and was working late last night. 9am I’d have considered acceptable. I wouldn’t have liked it but 9am is REASONABLE. 7am is absolutely NOT.
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Sally Gilchrist (@SallyGilchrist1) reported from Wandsworth, England@O2 O2 kings road refused to help with my iPhone problem. They sold it to me and still paying for it. Anyone else had a problem with faulty phones from them?
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Jonny Pugsley (@jonathonfp) reported from Camden Town, England@VodafoneUK I’m having a terrible time with @O2 right now. Mobile data where I live is so unreliable… I’m thinking of moving to you guys, but would love to try your network out first. Is this a possibility…?
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David Luxton (@davidluxton99) reported from London Colney, EnglandDisappointing poor customer service from @dhlexpressuk who inform me of my parcel delivery at 10.40 this morning then send another message to inform me it will now be 6 days later! #DHL not fit for purpose as a #courier for @O2 as I will now cancel the order
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Liz Rose 😍 (@esrose2003) reported from Richmond, England@O2 Yeah roam freely in Europe but beware going anywhere else, they wanted to charge me DAILY, the same amount that my husband was charged monthly by his network!!! Beware of extreme charges and dreadful customer service
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⚡️Emma⚡️ (@electriccandles) reported from London, England@O2 I've tried all that already. If I had WiFi access I wouldn't need the data to work. Phone signal works fine, just can't use anything with Internet. It's been like this for at least a month.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Nora Albert (@nora_albert) reported@VodafoneUK I just signed up for another 2 years after 7 years of being a customer. So upset with the horrible service that I will cancel after all this time. @O2 - want my business instead?
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Drusilla Summers🇬🇧🐾 (@Drusilla_S_) reported@AmazonHelp Hi, I activated my @O2 Prime free trial on 26 November, but looks like when trying to link it to Amazon Smile, it’s set up a one week trial and overridden my O2 trial. Can you help?
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weeman_com ⭕ (@weeman_com) reported@O2 you lot are a joke at dealing with complaints/gdpr/dats protection issues. Called on 13th of November to complain, guy on phone now says no notes were recorded for that call and now he has just hung up on me. I am done. Tired of this. Your service is abysmal.
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Ricky Barlow (@rickychef6) reported@O2 Do you care about customer service? Or is that a thing of the past?
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NicolaWaltham (@nicwaltham) reportedHey @O2 once again your ‘technical issue’ hasn’t resolved and my direct debit only took half payment and once again no way to get through !! Sort it out!
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Ubiquephoto (@Ubiquephoto1) reported@O2 can you explain the rudeness from your customer services staff when trying to resolve my disabled mothers complaint???
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Wayne McCarron (@therealwaynemcc) reported@O2 - It has taken me 40 minutes to get through tonight! Do you think it is ok to waste your customers time like this? And before you come back with the pandemic excuse this is not a new issue. Sort it out and have some respect for your customer base.
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Gaz Judge (@GazJ8) reportedYo @O2 any chance of some service? Can’t call you guys (1 of the reasons I’m trying to contact), no agents available on O2 chat and no response in the dms for over 3 hours?? Or do you not care now I’ve signed my new deal?
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Tracy B (@monkeymouth) reportedAbsolutely fantastic customer service this evening from Vinolia at your call centre @O2 She was an absolute pleasure to talk to and was incredibly patient and helpful. Putting right others mistakes. The agents I spoke to on Friday could learn so much from her.
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Jacob Senior (@JacobSenior4) reported@O2 very poor customer service this evening, my partner tried to sort out a bill and was met with utter contempt from very rude man!