O2

O2 Outage Report in New Southgate, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in New Southgate, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in New Southgate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in New Southgate, Greater London, England 12/06/2025 00:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near New Southgate, Greater London, England

The most recent O2 outage reports came from the following cities: Hackney, London, Hounslow, City of London, Waltham Cross, Ilford, Hammersmith, Wembley, Bexleyheath, Poplar, Richmond, City of Westminster, Southall, Ealing and Barnet.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Internet
United KingdomLondon Phone
United KingdomHounslow Internet
United KingdomCity of London Phone
United KingdomWaltham Cross Internet
United KingdomLondon E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near New Southgate, England

Latest outage, problems and issue reports in New Southgate and nearby locations:

  • Maria__RG María (@Maria__RG) reported from East Ham, England

    @chellemccann @FitBits_ @O2 I have been trying to top up my phone for the las 3 hrs with no success - i believe their system is down, quite annoying!

  • leon_dave_smith Leon Smith🇬🇧🇪🇺❄️ (@leon_dave_smith) reported from Harlow, England

    @tescomobile @O2 any coverage issues in CM20, been terrible yesterday and today, signal 4G keeps dropping out

  • yasirkiani22 Yasir kiani (@yasirkiani22) reported from East Ham, England

    @O2 it’s been three weeks now and very poor customer service no response???

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @O2 why is it so hard to get your systems to work properly. Don’t give me automated messages telling me I am overdue with my bill when I am not. Then sort out your customer support. How can your AI engine be too busy to ‘talk’ to customers. Rubbish.

  • StephsBubble Stephanie Bennett (@StephsBubble) reported from Ealing, England

    @O2 Yes I’ve had the iPhone since the 3G and never had this before

  • depeare Steve Depeare (@depeare) reported from Ealing, England

    @O2 I’ve tried desperately trying to get hold of customer service and keep getting knocked off. I need a 5 g SIM card for my new iPhone 12 pro plus and need a 5 g sim , I think a card may be ordered but not the 5 g

  • saps_JP John (@saps_JP) reported from Stratford, England

    Seriously @O2 literally just taken out a contract with them and already worst service!!! Phone hasn’t arrived and was supposed to last Friday, only to find out it was sent back. Now I have to wait til they receive it and reorder another one.

  • jordanharris86 Jord (@jordanharris86) reported from Poplar, England

    @O2 hi, this morning I ordered a case from your website and it said there was a problem, but my card provider is saying the payment has gone through. Can you confirm whether this was the case or not? Thanks

  • StephsBubble Stephanie Bennett (@StephsBubble) reported from Ealing, England

    @O2 Yes I’ve had the iPhone since the 3G and never had this before - I’ve now tested on both front and rear cameras with and without HDR and it bleaches every time. Is the product faulty @AppleSupport or is this an iPhone 12 issue in general. How can I fix it?

  • PatrickKeyte Patrick Keyte (@PatrickKeyte) reported from London, England

    @O2 please can you help me? Numerous people are getting calls from my mobile number when I haven’t actually called them or even have their details to start with. This has happened twice in the last week with two different people

  • siegeism siege (@siegeism) reported from London, England

    @O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.

  • Mountie31 Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported from Tottenham, England

    @O2 You have had this problem for the last 20 years doubt a self help guide will work. Ive made several complaints so end of contract I will be looking for a new service provider ...

  • JohnDWebb John Webb (@JohnDWebb) reported from London Colney, England

    @Stephen_Neal @O2 It’s the same with @NatWest_Help - their URL is ‘nwolb’ to login and check stuff. Surely these big companies should be leading by example?

  • yasirkiani22 Yasir kiani (@yasirkiani22) reported from East Ham, England

    @O2 having bad experience with o2 service after 15 year 😡😡😡

  • hedaramusic hedara (@hedaramusic) reported from Hammersmith, England

    @O2 absolute JOKE of a service today. Got a deal offered to me by your retentions team TODAY, I ring back later to call it and no one with authorise it. Been passed to and fro for an hour and a half and got NOWHERE. The phone and deal I want is sat in my basket. Help.

  • kieranbowley KB_UK (@kieranbowley) reported from Bexleyheath, England

    @O2 Sadly I am an enterprise customer. Any idea when they are going to be available?

  • J5752x Jay S. (@J5752x) reported from Paddington, England

    Went to @O2 #TCR to swap my monthly contract onto a prepaid card. I was told it has to be done over the phone and they can’t issue a new SIM in store. Went to @EE and asked if I could transfer my number to them. The seem enthusiastic

  • siegeism siege (@siegeism) reported from London, England

    @O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?

  • kostas1903 Esmer Ozan (@kostas1903) reported from Bexleyheath, England

    @O2 The UK’s number 1 network? Don’t make me laugh ! I’ve just switched from Vodafone to 02 and that was the worst decision I’ve ever made 🤬🤬🤬 I barely get 1 bar. My phone keep disconnecting in central london. Calls are always failing. 02 is my disappointment.

  • daveya90 David (@daveya90) reported from Wandsworth, England

    @O2 just went into one of your stores to upgrade my phone and experienced the worst customer service. Was told to recycle my phone with another shop in the shopping centre and be without a phone for 3 days cause they’d “give me a better offer” and told I could shop online instead

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • JuJulesberry Jules 💙 (@JuJulesberry) reported

    @MartinSLewis please help i canceled the airtime part of my @O2 plan (well agreed a different one to stay with @O2 ) due to increases & kept my device plan going as agreed. Now they have sent a termination of agreement letter asking for full cost of device to be paid on 5th Dec.

  • wyton Ashley Wyton (@wyton) reported

    Some pretty shady tactics are being deployed by @O2 to stop you exercising your right to cancel, including extended hold times, rude staff, and trying to insist on full settlement of the handset agreement! @MartinSLewis please stand up for us consumers here!

  • JuJulesberry Jules 💙 (@JuJulesberry) reported

    @MartinSLewis please help i canceled the airtime part of my @O2 plan (well agreed a different one to stay with @O2 ) due to increases & kept my device plan going as agreed. Now they have sent a termination of agreement letter asking for full cost of device to be paid on 5th Dec.

  • JuJulesberry Jules 💙 (@JuJulesberry) reported

    @MartinSLewis please help i canceled the airtime part of my @O2 plan (well agreed a different one to stay with @O2 ) due to increases & kept my device plan going as agreed. Now they have sent a termination of agreement letter asking for full cost of device to be paid on 5th Dec.

  • JuJulesberry Jules 💙 (@JuJulesberry) reported

    @MartinSLewis please help i canceled the airtime part of my @O2 plan (well agreed a different one to stay with @O2 ) due to increases & kept my device plan going as agreed. Now they have sent a termination of agreement letter asking for full cost of device to be paid on 5th Dec.

  • Willowstorm247 Louise Murray 💙 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Willowstorm247) reported

    @JohnTillUK @O2 But I can't because I have the stupid virgin Media link so my security question doesn't work so phone isn't an option

  • JuJulesberry Jules 💙 (@JuJulesberry) reported

    @MartinSLewis please help i canceled the airtime part of my @O2 plan (well agreed a different one to stay with @O2 ) due to increases & kept my device plan going as agreed. Now they have sent a termination of agreement letter asking for full cost of device to be paid on 5th Dec.

  • JuJulesberry Jules 💙 (@JuJulesberry) reported

    @MartinSLewis please help i canceled the airtime part of my @O2 plan (well agreed a different one to stay with @O2 ) due to increases & kept my device plan going as agreed. Now they have sent a termination of agreement letter asking for full cost of device to be paid on 5th Dec.

  • JuJulesberry Jules 💙 (@JuJulesberry) reported

    @MartinSLewis please help i canceled the airtime part of my @O2 plan (well agreed a different one to stay with @O2 ) due to increases & kept my device plan going as agreed. Now they have sent a termination of agreement letter asking for full cost of device to be paid on 5th Dec.

  • wyton Ashley Wyton (@wyton) reported

    Some pretty shady tactics are being deployed by @O2 to stop you exercising your right to cancel, including extended hold times, rude staff, and trying to insist on full settlement of the handset agreement! @MartinSLewis please stand up for us consumers here!