O2 Outage Report in New Southgate, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in New Southgate, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in New Southgate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near New Southgate, Greater London, England
The most recent O2 outage reports came from the following cities: Hackney, London, Ilford, Hammersmith, Wembley, City of London, Bexleyheath, Poplar, Richmond, Hounslow, City of Westminster, Southall, Ealing, Barnet and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Phone | |
| London |
Phone | |
| Hackney |
Phone | |
| London |
Phone | |
| Ilford |
Internet | |
| Hammersmith |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near New Southgate, England
Latest outage, problems and issue reports in New Southgate and nearby locations:
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Charles Howarth
(@HowarthCharles) reported
from
Camden Town, England
@JamesTurner37 @O2 It’s disappointing because their customer service staff are uniformly warm and helpful in my experience. It is their systems that are at fault. I know their senior management, but would never try to abuse that by calling in a favour.
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Tom Byford
(@tombyford) reported
from
Paddington, England
@_peetaypan @O2 If you want to keep your number you can get a PAC code by texting PAC to 65075 once you give that to your new network provider you shouldn’t have any more hassle
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Sean Parry
(@SeanEdwardParry) reported
from
Wandsworth, England
@O2 Please help me set up visual voicemail on my iPhone SE 2020 - I’m finding it impossible!
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Tania d'Alcor #FBPE 🕷🐟🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺
(@TaniaAlcor) reported
from
Kensington, England
@No_es_bueno_Bob @O2 In west London around 2am EEweb connection went down for approx half an hour.
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steve the taxi
(@stephenhdg) reported
from
Ilford, England
@Zenastaxi @EE @O2 Dont go on 02 service is crap in london .Ee much better coverage
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Serbayy’
(@SerbayOzcann) reported
from
Hackney, England
@O2 Whenever i got to Bournemouth im losing the signal on the beach straight away
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Gill Kirby
(@GillKirby) reported
from
Islington, England
@O2 How funny that publicly you demonstrate great customer service, but having DM’d you which you requested, you’ve now gone very silent! Not my idea of service.
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Alison Burns 💃🏻💋
(@AlisonBurnsy) reported
from
Borehamwood, England
@O2 I really need to speak to someone urgently im@trying to pay@my bill and it’s saying zero balance but I can’t call use my internet or text I need my phone and I can’t get through to anyone to sort it pls message me to help£
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 absolutely APPALLING CUSTOMER SERVICE from O2 and would never recommend them to anyone. Unable to contact them and their phones just cut off and and unable to track anything on their website as again does not work. I will continue to post until they actually respond or call
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Gill Kirby
(@GillKirby) reported
from
Islington, England
@O2 Still waiting for a call back. I guess even in a sunny day like today. Hell could freeze over. But I’m not holding my breath. I’d say poor customer service, but this is actually abysmal!
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Caz Young
(@The_Caz) reported
from
Wandsworth, England
@O2 Hi! I hope you can help. I mailed o2 Recycle my old phone back in March. You have since changed providers for the recycle service and now my phone is lost. Seems like I'll never receive payment. I'd like either my phone returned or the money please.
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Irene Barnett
(@Thestylist4you) reported
from
Poplar, England
@LiamYulhanson @O2 What 😳 thats terrible Liam.x
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@o2 can’t you tell me why your customer service is so appalling called twice after I was given this number 034480490202 answer the questions and then Bye thanks for calling
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
My mum is vulnerable and can’t use the internet... she needs help @O2
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
@O2 hey my mum needs help and can’t get through on phone. She’s not good with the internet... she’s trying to top up her phone but it’s not accepting any cards. It’s a new pay as you go phone ....
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William Hill
(@hillww1) reported
from
Stratford, England
@O2 Glad I got my #SamsungGalaxyS20 before the shutdown and have now, #5G signal too 👍🙂
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Chiswick RFC Girls
(@ChiswickRFCGirl) reported
from
Hammersmith, England
Hello @O2 and @Apple I continue to have multiple daily issues with network dropping on my XR. You have known about this issue since December 2019. Any update on a fix??
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Tommy Pickles
(@DJTommyPickles) reported
from
Wandsworth, England
@O2 truly the worst customer service I’ve experienced in a long while
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John Till
(@JohnTillUK) reported
from
City of London, England
@yamesh Alas as I’ve never left them - after 23 years so far - I don’t think it includes me. Still waiting for @o2 to recognise my loyalty though
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Serbayy’
(@SerbayOzcann) reported
from
Hackney, England
@O2 Your service doesnt work in Bournemouth lol
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Krystle
(@KrystleLesley88) reported
@O2 your website is impossible! I've smashed my phone screen and want to get it repaired through the insurance I have with yourselves but your website keeps sending me round in circles. Please help!
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holly bannis
(@HollyBannis) reported
@O2 absolutely disgusting customer service from o2 for over a year now trying to sort one simple problem!! No promised call back received from a manager and I’m sick of spending an hour a time to get no where. PLEASE CAN A MANAGER CALL ME!!
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Lauren Grimes
(@LaurenGrimes04) reported
@O2 my signal has been either non existent or at 1 bar for several weeks now. I’ve checked the network checker and it always says it’s intended. I’ve tried turning my phone on and off and it’s no better. Not great when I’m paying for a contract that I can’t use 😠
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richard morris
(@richardmorris32) reported
@O2 for two weeks now I have had no connection due to a cell site issue. I have called numerous occasions and asked for an update, to which I have no response. Absolutely disgusting customer service for business customers. Who do I complain to?
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Laura B
(@lingram03) reported
@EE Oh & @VodafoneUK and @O2 work perfectly in this same area, both indoor and outdoor signal. Ashleigh, Are you able to tell me why the engineers cannot visit either mast box and boost the signal/ are the masts even on?
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WE ARE LED BY A PISH-MONGER (look it up😉)
(@Lynbodegas) reported
@jacqdodman Don’t go to @O2 whatever you do! 20 years loyalty to them, one problem and they can’t sort it😪
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WE ARE LED BY A PISH-MONGER (look it up😉)
(@Lynbodegas) reported
@O2 Sorry- useless support, have had me in tears of frustration today
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ashleigh paton
(@ash_1888) reported
@O2 iv had to do two online chats via your web page asking for my voicemail to be turned off.. goes back to june yet today my voicemail is still turned on. dialing 1760 does not turn it off. i wish to make a complaint as yet again im having to contact you
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GNRail UK. LL.M, MA (Oxon), B.Litt. (Ebor), MIRO
(@GNRail_UK) reported
@o2 @skyhelpteam signal in PE1 is more pathetic than usual today. Switched off a few towers for “upgrading” again???
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Billy Fong
(@BillyFong89) reported
from
Aberdeen, Scotland
@debsb1978 @O2 DPD are the worse Debs! Actually between them or Hermes...not sure who is the worst!