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O2 Outage Report in New Southgate, Greater London, England

Why is my O2 service not working?

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in New Southgate, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in New Southgate, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near New Southgate, England

The most recent O2 outage reports came from the following cities: London, Hammersmith, Enfield Town, Newham, Wembley, Wandsworth, Greenford, Paddington, Wealdstone, City of London, Hackney, Barnet, Kensington, Poplar, and Muswell Hill.

CityProblem TypeReport Time
London Wi-fi 8 hours ago
London Phone 10 hours ago
Hammersmith Internet 12 hours ago
London Phone 1 day ago
Enfield Town E-mail 1 day ago
Hammersmith Internet 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near New Southgate, England

Latest outage, problems and issue reports in New Southgate and nearby locations:

  • MissPaulaGreen
    Paula (@MissPaulaGreen) reported from Camden Town, England

    @O2 I have noticed that the WiFi is not working in 2 locations today 👀🤨

  • oxymoron_tom
    Tom Bassett (@oxymoron_tom) reported from Wandsworth, England

    Is there a issue in the Earlsfield/Clapham Junction area, consistently been getting speeds of 0.01MB or no data at all @O2

  • jmcomms
    Jonathan Morris 📱📸 (@jmcomms) reported from London Colney, England

    @VModifiedMind @benwood @EE @VodafoneUK @ThreeUK @O2 Albeit using half rate codec for voice. Sounded pretty awful.

  • DimitthriV
    Dimitthri Vithanage (@DimitthriV) reported from London Colney, England

    @O2 what is going on! 😭😭 Even when I have signal it's so slow!

  • KtHob
    Katie Hobden (@KtHob) reported from City of London, England

    Terrible customer service from @O2 who charged me £40 for data even though my data roaming was off #switchingtovodaphone #callingeverytimeigoabroadisnotpractical

  • AkilAlakil
    عقيل العقيل (@AkilAlakil) reported from Poplar, England

    @O2 @bluebear2207 H2, 2019 almost there. You should live up to your promise. Otherwise we will never trust you.

  • depeare
    Steve Depeare (@depeare) reported from Ealing, England

    @O2 after 3 hours of calls 5 texts and 1:5 hours of to get family discount that is advertised and to be given an amount to pay then still getting it wrong . So a complaint to be made

  • Peachey_79
    Charlene (@Peachey_79) reported from Wandsworth, England

    @O2 Well after 3 phone calls and the staff in your Wandsworth store trying I was told I couldn’t cancel and had to wait.

  • JohnBur57441479
    John Burch (@JohnBur57441479) reported from Bexleyheath, England

    @O2 very disappointed and suprised that after 2 months without mobile service in my home you will not be providing any compensation! Contract up in September. I’ll be off to a different supplier. Anyone reading this please retweet so other users understand this crazy @O2 policy.

  • budgie
    Lee 'Budgie' Barnett (@budgie) reported from Paddington, England

    @O2 Wasn’t a problem, as such. ‘Kit breaks’ is an ever present rule. Was mainly to let others know,, if they had problems and wondered what was going on.

  • boogieloo
    Jodie De Vere (@boogieloo) reported from Southall, England

    @O2 I love @ O2 Customer Service

  • jackaarondavies
    Jack Aaron Davies (@jackaarondavies) reported from Richmond, England

    @O2 Not everywhere, but your 4G coverage in SW London is poor. I haven’t had 4G in Raynes Park since I moved there a year ago.

  • ItsMeEllisxD
    Ellis Brown (@ItsMeEllisxD) reported from London Colney, England

    @O2 Well it’s every time I leave Leicester. Or go to a new city.. even when I have 4 bars it’s either really slow or won’t load at all!

  • Hammers71
    Gary Mitchell (@Hammers71) reported from Bexleyheath, England

    What’s going on with the @O2 signal around London/Kent lately. Absolutely awful, every call I make or receive cuts out or off etc. Anyone else had this problem. Even cost me a chance of winning The Who tickets with @absoluteradio the other day. @daveberry_tweet

  • Cla_Cottingham
    Claire Cottingham (@Cla_Cottingham) reported from Wandsworth, England

    @O2 Help. Unfortunately not which I now understand is not ideal!

  • The_Lady_Jade_X
    Mrs Lady Jade ❤ (@The_Lady_Jade_X) reported from London, England

    Mother in law will deffo b leavin @O2 when her contracts up. She’s been abroad loads n never had issues. Goes Jamaica with new iPhone no issues. Goes to Europe with iPhone and no network. Apparently she needed to call them before n get a bolt. Load of rubbish! CS no help either!

  • Macgregor11
    Glenn macgregor (@Macgregor11) reported from Harrow Weald, England

    @O2 What's the situation for those of us that have recently taken a contract out with you with you supplying a Huawei device. Increasingly potentially losing all support for the phone now

  • Peachey_79
    Charlene (@Peachey_79) reported from Wandsworth, England

    Worse customer service @o2 I give up!

  • MedinaMadam
    Eva Hamilton (@MedinaMadam) reported from Camberwell, England

    Not good customer service at all! Maybe you need to join me @O2

  • JohnBur57441479
    John Burch (@JohnBur57441479) reported from Bexleyheath, England

    @Sunny_in_London @O2 Congrats. I’ve been waiting 2 months. No service for me and my wife from @O2 at our home. No compensation either!!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Cardiff_Cyclist
    Cycle Guy (@Cardiff_Cyclist) reported

    @O2 Been there done that , no help whatsoever.

  • lincsbirder2019
    lincsbirder2019 (@lincsbirder2019) reported

    @O2 And the only one who hasn’t given me full signal for more than one week since I moved from EE in May !

  • AndyY1988
    Andrew Young (@AndyY1988) reported

    @O2 I'm trying to use a promo code for £75 off an upgrade upfront cost. But whatever options I choose it doesn't say its allowed. Please help...thanks

  • AmericanPie88
    Chris (@AmericanPie88) reported

    So .. @O2 it is now one whole month of no contact from your credit file referrals team. One month since you damaged my credit score. One month of no phone because of your customer service errors. What is going on? Is this how you normally treat your customers? Answers please?

  • Tamus1314
    Thomas Allan (@Tamus1314) reported

    @O2 Can someone respond on the chat service on the App?! been wrongly disconnected twice this past week, getting fed up with it now!

  • DreamChaserKiye
    ELGYY🤞🏾 (@DreamChaserKiye) reported

    @O2 WORST NETWORK PROVIDERS EVER🤬🤬🤬 2 weeks no signal or service on my phone

  • mike_jf1
    Mike F (@mike_jf1) reported

    @O2 @EE will be losing a customer soon with their EU roaming charges

  • RipleyPest
    Ripley Pest Management (@RipleyPest) reported

    @O2 really disappointed in your online chat staff, I requested to be put through to complaints but a floor manager shut the chat down without my authorisation! Capacity issues have left the service practically useless, no point having 100gb data if I must use Wi-Fi!!!

  • Simpsonanton21
    A.l.f 🛸♻️🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Simpsonanton21) reported

    @O2 Network is absolutely crap in my area nr33 7qy for the past 3 days

  • harvs99
    Optimus_P (@harvs99) reported

    @O2 I think there’s an issue with MyO2. Logged in, clicked on ‘change tariff’, logged me straight into it I then got 12 messages for fraud & one time passcodes. Didn’t request a passcode as I was already logged in. Happening multiple times if I come away from the page and return