O2

O2 Outage Report in New Southgate, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in New Southgate, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in New Southgate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in New Southgate, Greater London, England 12/14/2025 03:25

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near New Southgate, Greater London, England

The most recent O2 outage reports came from the following cities: London, Hackney, Paddington, City of Westminster, St Albans, Enfield Town, Fulham, Islington, Hounslow, City of London, Waltham Cross, Ilford, Hammersmith, Wembley and Bexleyheath.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomHackney Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomPaddington Total Blackout
United KingdomCity of Westminster Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near New Southgate, England

Latest outage, problems and issue reports in New Southgate and nearby locations:

  • jasonmackenzie Jason MacKenzie (@jasonmackenzie) reported from London Colney, England

    Is there a hashtag for awful customer service from @O2 and/or @DHLParcelUK ? Asking for a friend.

  • atkin_julie julie atkin (@atkin_julie) reported from Islington, England

    O2 charging customer for voice text. That's terrible. I think after 20 yrs I will be leaving you in 4 months when my contract ends. You don't respect or look after your customers. Especially faithful ones. @O2

  • PaulGrayburn PG (@PaulGrayburn) reported from City of London, England

    @O2 Nope, nothing. All that’s been different is that I’ve been roaming since 4th October. Home now but I noticed when I was in Portugal that my data counter wasn’t working but my sons was. My wife is also having the same problem.

  • Pretty_Gorge A dollop of kindness (@Pretty_Gorge) reported from London Colney, England

    @O2 on your live chat for 15mins about fraudulent activity on my mobile account. Can someone help?!?!?!

  • Jennifer03017 Jennifer Ferguson (@Jennifer03017) reported from London, England

    @O2 when you press use now on the Priority Lane where is the code - I only have a screen with a timer counting down. I can’t see a code? Thank you xx

  • shazzstevo Sharon Stephenson (@shazzstevo) reported from Enfield Lock, England

    @O2 My calls keeps dropping. This has been happening for several days now. This is really poor service. This is in the Enfield area

  • peterives50 Peter Ives (@peterives50) reported from Enfield Lock, England

    @O2 Happy Monday to everyone but O2 who still can't sort out my text and calls problems after at least a month 😡

  • MANLIKENAIJA NAIJA BOI (@MANLIKENAIJA) reported from London Colney, England

    @O2 worst bloody network on the planet 6 FREAKING MONTHS I HAVE NOT BEEN ABLE TO USE MY PHONELINE DIE TO A MAST PROBLEM AND I AM STILL FORCED TO PAY FOR IT AND THEN HAVE TO PAY FOR ANOTHER NETWORK SIM JUST TO STAY AFLOAT KMT NEVER AGAIN

  • brettriot Brett (@brettriot) reported from Camden Town, England

    @O2 I accidentally used my priority access for o2 venues when I didn’t mean to, can you help me get it back?

  • KentishMole Christian Mole (@KentishMole) reported from Camberwell, England

    @O2 well I flicked you a DM 18 hours ago for help re my iPad surfer plan and it’s been totally ignored. Perhaps this public tweet might trigger a response?

  • ksjsowhat fiono (@ksjsowhat) reported from Barnet, England

    @O2 I made an order on the 27th of October and it’s still not in process, I absolutely need the phone I ordered within two weeks, could you help me please ?

  • ksjsowhat fiono (@ksjsowhat) reported from Paddington, England

    @O2 anything you can help with?

  • VictoriamariaC Victoria Clarke (@VictoriamariaC) reported from Walthamstow, England

    @O2 please can I ask why you have left a 76 women who has just lost her husband and undergoing cancer treatment without any phone service and no one is able to help. Absolute disgrace @lec1479

  • DavidHHeadley David Henry Headley (@DavidHHeadley) reported from Islington, England

    That’s the last time I recommend @O2 to anyone. Appalling service and indifferent customer service. What has happened to a once great provider?

  • MANLIKENAIJA NAIJA BOI (@MANLIKENAIJA) reported from London Colney, England

    £105.03 A MONTH AND FOR THE LAST 6 MONTHS NO NETWORK !!! @O2 DO BETTER

  • Kierbro Kieran Brown #FRSA 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@Kierbro) reported from London, England

    @tomlister @O2 @O2 reception in Bath is absolutely appalling. Had same issue all week long when was working at theatre there couple of weeks ago. Similar issue following week in Manchester.

  • Paul___SW18 Richard 🏳️‍🌈 (he/him) (@Paul___SW18) reported from Wandsworth, England

    Hey @O2 just struggled down to the shopping centre to take advantage of the @GreggsOfficial free hot drink & treat offer, via my @virginmedia account, (available until 0000 tomorrow apparently) but got here, and offers have disappeared from app or come up as ‘sold out’ 🤬🤬🤬🤬

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Ealing, England

    @o2 I have been charged again without actually reviewing any service. Can I please have the direct. complaints email

  • fierce_unicorn 🦄 (@fierce_unicorn) reported from Enfield Lock, England

    @O2 merlin pass code is not working, can you help?

  • gadgetgem Gem (@gadgetgem) reported from Barnet, England

    Missed out on my free sandwich this week @GreggsOfficial with @o2 due to the scanner being broken again. Went to next nearest greggs and they had no breakfast 😢 #o2priority #greggs #breakfast

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Ladyvittoria1 Victoria agostini (@Ladyvittoria1) reported

    Never met a more insanely stupid company in all my life. @O2 no service for days and asking when I’m calling from a LANDLINE, to read a code they just sent via TEXT. You do know that NO SERVICE means yeah? As a phone company? Don’t ever take a contract out with o2!!!

  • amyknightyh amy (@amyknightyh) reported

    Sick of my internet not working wherever I go!!!! @O2

  • LaneCGree Lorraine Green (@LaneCGree) reported

    @O2 I have been left shocked by the fact after I left O2 and got my pac code. Your team have decided to disconnected MY SONS number (which is on an ongoing contract with no issues) and try and charge me over £600 during a cost of living crisis! 11 yo with no way to contact family

  • HarshaBala_ Harsha Bala (@HarshaBala_) reported

    @O2 I’ve been told for a month now that my bill will be corrected but no indication of when. No written confirmation that the issue will be fixed.

  • rainbowsarah77 Sarah Rainbow (@rainbowsarah77) reported

    @O2 You may well be but your customer service is shocking!

  • Greenwood18Lynn Lynn Greenwood (@Greenwood18Lynn) reported

    @Vanessabooty1 @O2 We haven't had a proper signal for days, internet keeps dropping, can't stream anything 😕

  • DrPheebs Phoebe Collins (@DrPheebs) reported

    @O2 Can you trace the phone number I’ve provided & shut these fraudsters down? I hate to think of elderly, vulnerable etc people falling victim to phone scams via 02 website.

  • TwithaP MrsTwithaP (@TwithaP) reported

    @O2 and @tescomobile What is happening with the phone signal in Cheshire??? It's dropping out all the time!! It's ridiculous!!

  • Lynseyacarr 💞💞Lynsey Carr 💞💞 (@Lynseyacarr) reported

    @O2 my husbands new phone arrived yesterday, did the sim swap and still not able to call out/make calls. Was told should be fixed by 7pm tonight - it’s now 9.20pm and still not working!

  • Vanessabooty1 Vanessa Booty (@Vanessabooty1) reported

    @Greenwood18Lynn @O2 I’ve been with o2 for a long while but the service and cost is just not good now. May have to switch!