O2 Outage Report in New Southgate, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in New Southgate, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in New Southgate, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (22%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near New Southgate, England
The most recent O2 outage reports came from the following cities: City of London, London, Hammersmith, Enfield Town, Newham, Wembley, Wandsworth, Greenford, Paddington, Wealdstone, Hackney, Barnet, Kensington, Poplar, and Muswell Hill.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 2 days ago |
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Wi-fi | 3 days ago |
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Phone | 3 days ago |
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Internet | 3 days ago |
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Phone | 4 days ago |
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4 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near New Southgate, England
Latest outage, problems and issue reports in New Southgate and nearby locations:
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sarah gabb (@sarahcoysgabb) reported from Broxbourne District, England@O2 trying to upgrade on app and main website but when I choose it crashes can anyone help
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hen (@henna_macarena) reported from Richmond, England@O2 The issue has been resolved now after my persistent calling to fix it. Your team deactivated my sim without my permission resulting in me not being able to use my phone for a number of days.
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ScottCanEat (@ScottCanEat) reported from London, EnglandHey @O2.. I #know these are weird times. i placed an order on sunday confimed & paid. online shop says next say delivery is still available. Ive emailed, replied with please use chat. Chats off line. I phoned and only upgrades and leaving o2 calls are accepted. Help
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m a r y (@maryhippychick) reported from Hounslow, England@O2 I phoned up customer services who passed it onto the fraud department. They ( customer services) were extremely understanding. I haven spoken to your fraud department.
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Steffie (@steffiegc) reported from Eltham, England@O2 Hiya my account email address and phone number is incorrect and I can’t see where to change it - I’ve just upgraded in the app and the email of confirmation been sent to unused email. Please help.
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BrianJThompson8 (@BrianJThompson8) reported from Barnet, England@ItsAdsolution @O2 All of my calls which I've tried to make the O2 have not been answered I have a 40 phone and they don't seem to care I think if this keeps on we should see them because I've got a really bad disability and I've got a 40 phone so we should sue them
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🍀 Dion Joseph 🍀 (@dionjoseph_) reported from Bexleyheath, England@callumjohn28 @O2 Ahh that’s shit! 😩 call up next time, I just got off the phone with o2’s customer service team and they actually gave me a really good deal I’m shocked lol
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James Robey (@jamesrobey1990) reported from Wandsworth, England@O2 I am unable to view the bill for my new contract (where I kept my old number) in myo2 as the number is associated with old contract. Unable to speak to anyone. Woeful service.
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Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England@O2 I need a customer call back please.
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Ben Fisher (@BenFisherCT) reported from Islington, EnglandWe’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk
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MJ Palmer - Mr Gay England 2020 Finalist (@MJPalmer84) reported from Islington, EnglandThe amount of time I have spent on the phone to them trying to sort it, I can’t find wait to tell them my hourly fee that I want compensating for; how basic is getting a phone that rings! NEVER GO WITH @o2
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Daffy (@iDaffySB) reported from Hackney, EnglandDear @O2, I’m having problems paying my bill, please help..
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emmawebster (@emmawebster) reported from Camberwell, England@O231174239 @O2 I have paid off my device. There is no option to cancel my contract online, it says I need to call but no one picks up!!
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Daffy (@iDaffySB) reported from Hackney, England@O2 is there something wrong with your system because I’m unable to pay my bill today, please fix!
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Jacob Wood (@j4cobwood) reported from Harlow, England@O2 I need support with my network, I’ve tried everything that the website says, my calls won’t connect and when they do the sound is cracking and poor. Most of people trying to call me can never get through either. This has been happening for months now
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Conleth Kane (@ConlethKane) reported from Hounslow, EnglandI’ve been with @O2 for 7 years. I’ve been trying to negotiate an upgrade over the past 24 hours and it has been an actual nightmare. Really bad customer service.
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BEX (@Bex_Stinson) reported from Camden Town, EnglandUpdate! The problem I need fixing is that I can’t make phone calls. So I can’t ring my energy supplier about being cut off, or my GP about my asthma. My phone won’t call any number at all. I told @O2. Finally. Thankfully, @O2 sent me a DM and asked me to call them to sort it
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Gianluigi PAGHI (@Gigiryche) reported from Harrow Weald, EnglandThank you @o2 for telling me now that you can’t solve my issue with @Apple Watch because “it is not a necessity device”. However when you publicised the deal “AppleWatch plus iPhone”, at the time of my purchase no one at the store mentioned “it’s not a necessity device”.
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m a r y (@maryhippychick) reported from Hounslow, England@O2 It’s being investigated but there was no indication that they would be back in touch with me. I’m concerned that my address will show up with bad credit with both you and other bodies as a result of this fraud.
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Fran (@CerviF) reported from Walthamstow, EnglandI have just had a text from scammers pretending to be @O2 telling me there was a problem taking payment. They asked me to click on a link to confirm bank details. I didn’t. I deleted the text. Please RT and help others.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Spike7307 (@spike7307) reportedWhy do @O2 harass pensioners, like my father, into paying for a monthly contract which he didn't ask for, or enter into an agreement for? Threatening letters being sent to him. Anyone else experienced similar? @O2 refusing to acknowledge our complaint.
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Quavers_Greenop (@GreenopQuade) reported@O2 who eats pizza upside down?!
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Jamie (@jamieinindia) reported@O2 Was having a wobble over the fact that your network is woefully insufficient in London. First rep (via chat on your website) kept telling me it was my phone despite explaining that others on different accounts / phones having same issue (not helpful, clearly) 1/5
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Diego Elio Pettenò (@flameeyes) reportedLet me praise @O2 as it roamed in the USA with no issue *and* included in my tariff. More than I can say for my work-issued line on a provider that shall not be named.
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Lesley D1980 (@LesleyDicker) reported@O2 theres been a problem in my area for 3 days now!!! lots of people on fb complaining about it! I need my phone for work! not impressed
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Glyn Jones (@GlynAltair) reported@O2 what the hell is going on with your data services these days? It’s awful. Always have 4G signal, but it doesn’t work half the time. Have you cut capacity to cut costs?
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Adam (@AdamArsenal) reported@O2 Waited over 7 hours to no response? Shocking customer service, couldn’t get through on 202 as well
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Jamie (@jamieinindia) reported@O2 Interactions with initial rep and CRS rep have been like talking to a wall, they ignored actual complaint, responded late. These are people I would have thought would be empowered (or at least trained) to help. Emails coming from an individual in your Complaint Review Service 5/5
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capnmac 🏴🇺🇦 (@capnmac85) reported@O2 I have had no signal for 2 days. Iv followed the online advice. Didn't help. I've sent an email. Got a useless email back. Aside from going into a shop do you have any help for me?