O2

O2 Outage Report in New Southgate, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in New Southgate, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in New Southgate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in New Southgate, Greater London, England 02/16/2026 17:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near New Southgate, Greater London, England

The most recent O2 outage reports came from the following cities: Newham, Tower Hamlets, Chigwell, City of Westminster, London, Waltham Forest, Hackney, Harringay, Kensington, St Albans, Southwark, City of London, Wandsworth, Camden Town and Barnet.

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City Problem Type Report Time
United KingdomNewham Internet
United KingdomTower Hamlets Internet
United KingdomChigwell Internet
United KingdomNewham Phone
United KingdomCity of Westminster Phone
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near New Southgate, England

Latest outage, problems and issue reports in New Southgate and nearby locations:

  • kieranbowley KB_UK (@kieranbowley) reported from Bexleyheath, England

    @O2 Sadly I am an enterprise customer. Any idea when they are going to be available?

  • kostas1903 Esmer Ozan (@kostas1903) reported from Bexleyheath, England

    @O2 The UK’s number 1 network? Don’t make me laugh ! I’ve just switched from Vodafone to 02 and that was the worst decision I’ve ever made 🤬🤬🤬 I barely get 1 bar. My phone keep disconnecting in central london. Calls are always failing. 02 is my disappointment.

  • martinkay11 Martin Kay (@martinkay11) reported from Wandsworth, England

    Did @O2 iphone recycle thing (diff login to normal O2... would help if they told you 🙄), was quoted £132. Then get message they’ve revised value to £28. 79% reduction. Zero explanation as to why. I’ll have that phone back then #o2recycle All a bit #GreedierO2 than #GreenerO2

  • RoseHinds Rose Hinds (@RoseHinds) reported from Kensington, England

    @O2 hi I’ve been charged extra this month for my phone / Apple Watch bill. Please could someone help me and explain why / resolve the issue

  • Si11y3gg Pawlie (@Si11y3gg) reported from Richmond, England

    @VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.

  • sladey66 It’s only curly at the front (@sladey66) reported from Camberwell, England

    Is anybody else getting no service from o2? It’s been woeful for weeks @O2

  • markh4780 Mark Harris (@markh4780) reported from Kensington, England

    @O2 looks like it’s gone down in London!!!! Any update on this would be helpful 🤷🏽

  • KevinWNewman Kevin Newman (@KevinWNewman) reported from London, England

    @ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!

  • MCFCLondon Tueartsboots 🐝🌹✝️🇬🇧🇺🇸 (@MCFCLondon) reported from East Ham, England

    @O2 how come i can get a phone signal under the Thames on the Jubilee line but zero signal on Shooters Hill, SE18?

  • VictorJ1987 Vìncere. (@VictorJ1987) reported from Brentford, England

    Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

  • LebbyE Lebby Eyres (@LebbyE) reported from Islington, England

    Essentially @o2 treat everyone who wants to buy a phone under £200 outright like a potential fraudster. You can’t pay it off in store and they force you into a temp contract. Then make you wait hours on the phone and go via their fraud dept. Why? I’d love to know.

  • Brunts1980 Nickle Arse (@Brunts1980) reported from Camberwell, England

    Thought @ThreeUK were bad but @o2 may have to be even worse...

  • allyc375 Alison Cameron🐟 (@allyc375) reported from Kensington, England

    @ShieldingG @O2 Now there’s an idea. I wonder where the cleaners put it. I’ve only ever used it for my Dalek thing - never plunged a sink in my life.

  • aydenwilsonHE Ayden Wilson (@aydenwilsonHE) reported from Hackney, England

    Anyone else lost @O2 signal?

  • siegeism siege (@siegeism) reported from London, England

    @O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?

  • siegeism siege (@siegeism) reported from London, England

    @O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.

  • Sheree_Kirby Sheree (@Sheree_Kirby) reported from London, England

    @O2 I have an issue with my phone, some calls are not coming through (not ring or notification if missed called) & I'm not getting voicemails till hours later, it's not updating. After the phone battery dies & switched on or restarted do they appear.

  • Mr_ISC Pasha (@Mr_ISC) reported from Wandsworth, England

    Serious network issues with @O2 - calls not connecting or dropping after 30secs all morning!!

  • RoseHinds Rose Hinds (@RoseHinds) reported from Kensington, England

    @O2 Ah ok thank you. I’ve realised that my free trial with Calm has expired - how can I find out how much this is meant to cost? I’ve been charged twice and was not reminded that it would charge me this month please help

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    @cgledhill @McDonaldsUK @O2 I think the more pressing question is: Why are you using a public wi-fi network?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • MissAMWestcott Alexandra Westcott (Piano Teacher) (@MissAMWestcott) reported

    @O2 hello. I’ve just discovered I’ve been paying for Disney, which I didn’t sign up for….Can you help please?

  • MRLUKEAROBINSO1 MR LUKE A ROBINSON (@MRLUKEAROBINSO1) reported

    @O2 not getting 5g, i havent my whole contact. i can now confirn the issue is not my phone. I believe im on an esim thats limiting my phone, and contract to 4g. Can i be repaid thebdifference from the o2 error. Its not a setting on my phone, its an o2 issue. 5g here outside!

  • urnewfavourite zach (@urnewfavourite) reported

    no reason for my data to be this slow considering the amount I pay per month @O2

  • AdzCrawford2003 Adam Crawford (@AdzCrawford2003) reported

    @MixedMagicWoman @O2 The only way would be to contact customer services to get sims sent to the address registered. But if you’re not the account holder, your mum would need to be present as they need verbal consent from them before action is taken on their behalf

  • 5xl20 scott (@5xl20) reported

    @O2 ur signal is **** sort it out

  • iamneilpearce Neil P (@iamneilpearce) reported

    @O2 Generally everywhere. In my home in SW London I regularly have no service. In London. Quite often can’t make calls,from various areas in London. Urgently in Bournemouth and can’t access any apps whilst out and about. Don’t insult me by sending me to your help page. Be better.

  • princessnas Nasreen (@princessnas) reported

    @O2 Yes I can use the telephone to make callls (albeit with very poor signal ) but when I’m outside of wifi no emails/WhatsApp/signal/apps work. I’ve tried all the usual hacks and rebooting- am completely at a loss.

  • Andy_Aech Andy Aech (@Andy_Aech) reported

    @O2 I can’t seem to log into myo2 on your website. I need help with my contract sim please.

  • iamneilpearce Neil P (@iamneilpearce) reported

    @O2 I was wondering if you had any plans to introduce a service worthy of this century. Truly abysmal. Hardly get a service at home in London. In Bournemouth now, might as well not take the phone out.

  • CarlyxMc Carly (@CarlyxMc) reported

    @O2 Your staff member has just told us while thinking of upgrading that if we hit the spending cap we wouldn’t be able to dial emergency services. When I questioned why as this is normally a free number she said it doesn’t apply to contracts with a cap on them.