O2 Outage Report in New Southgate, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in New Southgate, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in New Southgate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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E-mail (3%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near New Southgate, Greater London, England
The most recent O2 outage reports came from the following cities: London, Paddington, City of Westminster, Hackney, St Albans, Enfield Town, Fulham, Islington, Hounslow, City of London, Waltham Cross, Ilford, Hammersmith, Wembley and Bexleyheath.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Paddington |
Total Blackout | |
| City of Westminster |
Total Blackout | |
| City of Westminster |
||
| Hackney |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near New Southgate, England
Latest outage, problems and issue reports in New Southgate and nearby locations:
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Chiswick RFC Girls
(@ChiswickRFCGirl) reported
from
Hammersmith, England
Hello @O2 and @Apple I continue to have multiple daily issues with network dropping on my XR. You have known about this issue since December 2019. Any update on a fix??
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Zenwork
(@Zenwork21) reported
from
Poplar, England
@O2 simply unbelievable your tech and security department are not really good stop these damn scam calls #o2
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Dowsey 🏆 CHAMP19NS 🏆
(@fbateallthepies) reported
from
Camberwell, England
@O2 is there a problem with your systems taking payments .. I’ve spoke to my bank and I have no issues with my card .. but it keeps getting declined your end .. help ASAP please
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Fine Chef Damilola🥰
(@bukachef) reported
from
Harrow Weald, England
@O2 dm pls. I have a problem
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Hayden | London Event Photographer
(@AdairDrivePhoto) reported
from
Wandsworth, England
Hi @O2 links in your last email are not working for me. #GoDine
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
My mum is vulnerable and can’t use the internet... she needs help @O2
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Raf
(@Mr_Rafal) reported
from
Hackney, England
Hi @O2 I am having problems with receiving some sms messages from my bank. Apparently they are being blocked. How can I get those messages unblocked please?
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Robert Valentine
(@NeedMoreTea) reported
from
Kensington, England
@O2 I get masts break down etc, but two weeks is quite a long time.
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
@O2 hey my mum needs help and can’t get through on phone. She’s not good with the internet... she’s trying to top up her phone but it’s not accepting any cards. It’s a new pay as you go phone ....
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Tommy Pickles
(@DJTommyPickles) reported
from
Wandsworth, England
@O2 truly the worst customer service I’ve experienced in a long while
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Caz Young
(@The_Caz) reported
from
Wandsworth, England
@O2 Hi! I hope you can help. I mailed o2 Recycle my old phone back in March. You have since changed providers for the recycle service and now my phone is lost. Seems like I'll never receive payment. I'd like either my phone returned or the money please.
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Charles Howarth
(@HowarthCharles) reported
from
Camden Town, England
@JamesTurner37 @O2 It’s disappointing because their customer service staff are uniformly warm and helpful in my experience. It is their systems that are at fault. I know their senior management, but would never try to abuse that by calling in a favour.
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dr nabila 🌹
(@nmunawar) reported
from
Wandsworth, England
Topped up my data TWICE in one hour and was only using what’s app. Called @O2 who explained to me that streaming movies takes a lot of data. I was not streaming movies. “Sorry we can’t provide you with any help at this time”Is there any accountability whatsoever ? Doesn’t seem so
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@o2 can’t you tell me why your customer service is so appalling called twice after I was given this number 034480490202 answer the questions and then Bye thanks for calling
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 just to say that I have received a replacement phone which is a positive, however I hope they take this example of my frustration with their Customer Service in to consideration and keep their valued customer updated
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Roslyn
(@RoslynBriggs89) reported
from
London, England
@O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 Still no response from O2 Customer Services. Please do not buy any products from this company
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steve the taxi
(@stephenhdg) reported
from
Ilford, England
@Zenastaxi @EE @O2 Dont go on 02 service is crap in london .Ee much better coverage
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 absolutely APPALLING CUSTOMER SERVICE from O2 and would never recommend them to anyone. Unable to contact them and their phones just cut off and and unable to track anything on their website as again does not work. I will continue to post until they actually respond or call
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Alastair Hilton
(@London_W4) reported
from
Islington, England
I'll tell you what I love doing. @O2 online surveys. I get a warm feeling deep inside when I receive all their texts asking to rate their service.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Alex Roden 🔰
(@alex_BRoden) reported
@o2 day 5 and still now network in my area! What is taking so long to resolve this issue?!
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Claire Picken
(@hammerett) reported
@O2 is anybody actually going to reply to my messages??? The service is absolutely disgusting. I've raised a complaint 10 days ago and had no reply?!!!
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Gary Williams
(@GaryWilliamsIT) reported
Tesco mobile, 12GB data, unlimited text and minutes - £10 per month for 24 months. My current contract with @O2 is £25.77 per month for unlimited text and minutes, 5GB Data and that's about to go up 17%. Tesco use the O2 network. Why am I wasting money?
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Lisa Kennedy
(@lisapkennedy) reported
@O2 I have just experience Possibly the worse customer service ever! This had made me think twice about staying with O2 after 15 years. I would never recommend anyone to switch.
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BigYin
(@badassscotsman) reported
Plus offering me £15 off my next bill is a joke.. your happy enough to take my monthly bill for a problem caused by @O2 that @oppo are trying to fix... And yes I'm within my right to cancel my contract and my direct debit because the phone is not doing what it's supposed to do
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JayWritingAgain 🖤
(@find_your_limit) reported
@O2 Help!!! How can I get a bubl?
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Nick
(@BigNick_1) reported
@O2 Hi do you have a number for FRAUD dept please?? Called the normal service desk a couple of weeks ago to open a case and they’re still trying to bill me for a phone I NEVER had. Thank you
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Andrew Lumb
(@andy_lumb1) reported
@O2 we are now over 36 hours without a mobile signal in our post code area. No information or notification of outages for the Preston Wrea Green area.
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ChrisHerbert🏴🏴
(@Chrisherbert196) reported
@O2 Must be loads of issues then cause I've been nearly30 minutes absolute shambles
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Dan Breen
(@wh4tth3puck) reported
Modern Problems: Need to contact @O2 because either my phone or sim card is dead, go via the online help. "please give me X from your security question" Great, what's the question? This is not helpful.