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O2

O2 Outage Report in New Southgate, Greater London, England

Why is my O2 service not working?

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in New Southgate, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in New Southgate, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 42% Phone (42%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near New Southgate, England

The most recent O2 outage reports came from the following cities: London, Newham, Wembley, Hammersmith, Wandsworth, Greenford, Paddington, Wealdstone, City of London, Hackney, Barnet, Enfield Town, Kensington, Poplar, and Muswell Hill.

CityProblem TypeReport Time
London Wi-fi 17 hours ago
London Total Blackout 2 days ago
Newham Phone 2 days ago
Wembley Internet 2 days ago
Hammersmith Internet 5 days ago
Wandsworth Internet 6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near New Southgate, England

Latest outage, problems and issue reports in New Southgate and nearby locations:

  • phillipsc
    Fr Chris Phillips (@phillipsc) reported from Camden Town, England

    @O2 Hello - issue was that china cup was denied. We had to drink from a paper one even though we didn’t take away. This at the More London Riverside branch.

  • imad_el_maoed
    imad el maoed (@imad_el_maoed) reported from Paddington, England

    @O2 You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages

  • TomTheProducer1
    Tom Quinn® (@TomTheProducer1) reported from City of London, England

    @FelicityHannah @O2 network capacity will quickly become the story of WFH and could spark the revolution

  • TweetMRS
    MRS (@TweetMRS) reported from Camberwell, England

    “The idea of customer ownership feels a little arrogant. You have to champion the customer, put them first, and be authentic, but I’m not sure that means ‘owning’ them.” @JessicaJSalmon from @o2 on the future customer. #MRSlive

  • jodyrandall
    Jody Randall Esq. (@jodyrandall) reported from Walthamstow, England

    @O2 Please don’t tell me this mast is still not fixed. Again sat at Liverpool Streets Station with full service and 4G and nothing happening on phone full stop. Time to accept that coverage here is not good enough.

  • AFCAMDEN
    AFCAMDEN (@AFCAMDEN) reported from London Colney, England

    @SkyNewsBreak Would cancel my contract with @O2 immediately if they did.

  • stephenhdg
    steve the taxi (@stephenhdg) reported from Ilford, England

    @lennythepen @O2 I just changed from EE to 02 worse thing I ever did there network and coverage are rubbish cant hold a conversation on the phone with out it dropping out

  • sparkloaf26
    mark cording (@sparkloaf26) reported from Barnet, England

    @O2 when are u gonna fix the blooming mast in edgware it's been days without signal

  • LyndallAnn
    Lyndall (@LyndallAnn) reported from Ealing, England

    One thing I’m excited about with going home is no longer using @O2 as my phone provider. Absolutely sick of always randomly getting “no service” and then it coming back 5mins later and dropping out again.

  • raru1980
    Raru (@raru1980) reported from Poplar, England

    Good morning @O2. When you about to fix below: “Sorry a phone mast in this area isn't working This means your service might come and go until we fix it.” in E14 5LB In Canary Wharf. Just to mention that network problems (data) have been around for several weeks.

  • AddictiveColors
    Addictive Colors (@AddictiveColors) reported from London Colney, England

    @O2 I understand that carriages speed and materials do not help, but repeaters in tunnels sure would to avoid disruptions especially as they can particularly nasty to a laptop when the phone or the train is the hotspot as that side of the connection never goes down just the gateway’s

  • madamdaphne
    Daphne & Jake (@madamdaphne) reported from Camberwell, England

    Hello @O2 I need to buy a 2g desk handset for use by a disabled person. Is there a date for 2g being switched off with o2 network

  • imad_el_maoed
    imad el maoed (@imad_el_maoed) reported from Paddington, England

    @O2 I can’t make calls from my mobile even to 202 can costumer service call me please very urgent!!!!!!!!

  • LukasDiSparrow
    Lukas DiSparrow (@LukasDiSparrow) reported from Camberwell, England

    I wanted to ask chat support at @O2 IS IT POSSIBLE TO UNLOCK MY OLD PHONE. The idiot spent 45 MINUTES just asking ME security questions. STOP WITH THIS UNGA BUNGA CUSTOMER SERVICES. 45 MINUTES of bullshit and not one answer WTF. ******* morons.

  • jameskibwe
    James Miller (@jameskibwe) reported from Stratford, England

    @O2 Two weeks at least. Slow speed, but worse, the connection dropped today too, even though I was still on the O2 network, but service stopped momentarily anyway and this threw a spanned into the works at a delicate moment online.

  • PaulMacca1976
    Paul McCaffrey (@PaulMacca1976) reported from Islington, England

    People be aware that fake texts from @O2 are being sent saying your bill payment can’t go through and to log in via a text link - the site looks just like o2 but it isn’t their site! Thank god I checked with customer service

  • zakariyaa_b
    NEW YT VIDEO - LINK IN BIO🚨 (@zakariyaa_b) reported from Poplar, England

    @O2 I’m not your customer but I am CERTAIN that this violates GDPR as well as the Data Protection laws

  • Y_Dollars
    Owura kwame (@Y_Dollars) reported from East Ham, England

    I can't make or receive calls for the past one hour @O2 try and fix this asap!!!

  • jessicao96xx
    Jessica ♡ (@jessicao96xx) reported from Bexleyheath, England

    @O2 @2SRW2 This still isn’t fixed. You are offering no sort of compensation. My phone has not worked for almost a year. Time to seek legal advice as I am paying for a service and not receiving it!

  • JadeWheatley_
    Jade Wheatley (@JadeWheatley_) reported from Paddington, England

    Had a ridiculous amount of issues with @O2 of late, and despite numerous calls and messages, there’s no resolution. I wish this had happened before I upgraded and then I’d just leave! We’re now another day of no service because of SIM card issues with no help! 🤬

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • no1sugz
    SUGZ™ (@no1sugz) reported

    @O2 I want to cancel my order but I can’t seem to get through to anyone

  • dczy79
    David Cieszynski (@dczy79) reported

    @O2 I'll be switching back to @VodafoneUK when my contract is up, your a nightmare to deal with. Can't even through to customer services #shambles

  • Hwooky
    Mark (@Hwooky) reported

    @JuliaHB1 @VodafoneUK At least they will talk to you had a call booked with @O2 never called couldn’t be bothered 😕 think I’ll change next time although I think there nearly all as bad as each other

  • ThesystemofG
    Garrick Abrahamson (@ThesystemofG) reported

    @O2 living up to expectation of piss poor customer experience 👎 Buy a flagship phone and receive entry level treatment. #shocking

  • alittlecreator
    Katie Wright (@alittlecreator) reported

    @O2 worst customer service I’ve ever experienced. My contract is with you yet when my phone isn’t working properly you tell me to go to @Apple if your looking for a new phone contract avoid @O2 at all costs!!!

  • jodihill01
    ✨JODI✨ (@jodihill01) reported

    @O2 why is my signal so bad???? I can’t talk on the phone to my nan off my phone without running around the house.... also why do I have 2 numbers linked to my mobile?

  • annacsumner
    anna walsh (@annacsumner) reported

    @O2 Do not go with O2 apslling customer service

  • MintyCreative
    MintyCreative (@MintyCreative) reported

    @O2 I need to make a complaint. Can you provide me with a contact email please.

  • _porean_
    chimp man (@_porean_) reported

    Are @o2 and @VodafoneUK down or something because I've got service but data is unusable

  • CorbynForever
    CLARE HUGGY BEAR #PeaceAndJustice ☮️ 💖 (@CorbynForever) reported

    @O2 ??? UPDATES ON WHAT ??? MY MOBILE IS 99% FOR SUPPORTING WHATSAPP WHERE I ADMIN MANY GROUPS, THAT IS STILL WORKING, I ONLY RARELY MAKE CALLS AS BEING HOUSEBOUND I AM NEVER FAR FROM MY LANDLINE, TODAY WAS A CRISIS, LL WENT DOWN, MY O2 PAYG LIFELINE WAS DEAD - I WAS TRAPPED/ISOLATED