O2 Outage Report in New Southgate, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in New Southgate, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in New Southgate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (24%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near New Southgate, Greater London, England
The most recent O2 outage reports came from the following cities: Camden Town, Loughton, Hammersmith, Hackney, London, Newham, Barnet, Bushey, Tower Hamlets, Hendon, Harringay, Ealing, Bermondsey, East Ham and St Albans.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near New Southgate, England
Latest outage, problems and issue reports in New Southgate and nearby locations:
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Robert Frame (@hiaw61) reported from Hatfield, England
@o2 can’t you tell me why your customer service is so appalling called twice after I was given this number 034480490202 answer the questions and then Bye thanks for calling
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Alastair Hilton (@London_W4) reported from Islington, England
I'll tell you what I love doing. @O2 online surveys. I get a warm feeling deep inside when I receive all their texts asking to rate their service.
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Raf (@Mr_Rafal) reported from Hackney, England
Hi @O2 I am having problems with receiving some sms messages from my bank. Apparently they are being blocked. How can I get those messages unblocked please?
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Robert Valentine (@NeedMoreTea) reported from Kensington, England
@O2 I get masts break down etc, but two weeks is quite a long time.
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Robert Frame (@hiaw61) reported from Hatfield, England
@O2 absolutely APPALLING CUSTOMER SERVICE from O2 and would never recommend them to anyone. Unable to contact them and their phones just cut off and and unable to track anything on their website as again does not work. I will continue to post until they actually respond or call
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Robert Frame (@hiaw61) reported from Hatfield, England
@O2 just to say that I have received a replacement phone which is a positive, however I hope they take this example of my frustration with their Customer Service in to consideration and keep their valued customer updated
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Zenwork (@Zenwork21) reported from Poplar, England
@O2 simply unbelievable your tech and security department are not really good stop these damn scam calls #o2
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Robert Frame (@hiaw61) reported from Hatfield, England
@O2 Still no response from O2 Customer Services. Please do not buy any products from this company
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dr nabila 🌹 (@nmunawar) reported from Wandsworth, England
Topped up my data TWICE in one hour and was only using what’s app. Called @O2 who explained to me that streaming movies takes a lot of data. I was not streaming movies. “Sorry we can’t provide you with any help at this time”Is there any accountability whatsoever ? Doesn’t seem so
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Lebby Eyres (@LebbyE) reported from Islington, England
Essentially @o2 treat everyone who wants to buy a phone under £200 outright like a potential fraudster. You can’t pay it off in store and they force you into a temp contract. Then make you wait hours on the phone and go via their fraud dept. Why? I’d love to know.
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Vìncere. (@VictorJ1987) reported from Brentford, England
Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother
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Fine Chef Damilola🥰 (@bukachef) reported from Harrow Weald, England
@O2 dm pls. I have a problem
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Roslyn (@RoslynBriggs89) reported from London, England
@O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.
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Lebby Eyres (@LebbyE) reported from Islington, England
You can tell how a company values its customers by their customer service. 2.5 hrs for @O2 to tell me for some reason I need to call the fraud dept to pay off and upgrade my son’s phone. Cut off four times yet they answer to “business customers” immediately
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Claudia Simms Abram (@Claudiasabram) reported from Islington, England
@O2 is your website down? I can not access my 02 to check an expensive bill nor via a link in a text
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steve the taxi (@stephenhdg) reported from Ilford, England
@Zenastaxi @EE @O2 Dont go on 02 service is crap in london .Ee much better coverage
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Alison Cameron🐟 (@allyc375) reported from Kensington, England
@ShieldingG @O2 Now there’s an idea. I wonder where the cleaners put it. I’ve only ever used it for my Dalek thing - never plunged a sink in my life.
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Dowsey 🏆 CHAMP19NS 🏆 (@fbateallthepies) reported from Camberwell, England
@O2 is there a problem with your systems taking payments .. I’ve spoke to my bank and I have no issues with my card .. but it keeps getting declined your end .. help ASAP please
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Alison Cameron🐟 (@allyc375) reported from Kensington, England
@O2 I have serious health issues hence a working phone is essential. Hope I get well enough to go in to your Kensington branch & sort out this weird problem. TY
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Hayden | London Event Photographer (@AdairDrivePhoto) reported from Wandsworth, England
Hi @O2 links in your last email are not working for me. #GoDine
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Chappers (@ChappersSays) reported
@MrColinOwen @O2 @GarethTurpin Ive just got this email today. Dont forget its 13.4% RPI (not CPI which is lower) plus 3.9% in line with terms (what the f*ck for exactly, inflation?)... Theyve just lost a customer.
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ParodyNPC (@gangouskhan) reported
@O2 O2 are so useless, I lost my phone, can't get through to any support without calling them, chat bot tells you it can't help and tells you to go away. No one ever helps live chat, no way to do online. How am I supposed to block my sim and phone if no one is willing to help
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Loki (@Loki__68) reported
One of these days @o2 will sort their signal problems out!!
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tris (@CourtierTristan) reported
@O2 Just got a lovely message from you saying you are going to increase my bill. But you can't even provide a proper service in Devon I get a message every week saying you're still looking in to our area fault. May be sort out your problems before you increase my bill.
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RidingWithCJ (@RidingWithCJ) reported
@GarethTurpin @O2 Disgusting, already making horrific amounts of profit but just can’t help yourselves. As long as the fat cat share holders get what they want aye? A hike that high and the reasoning are both utter crap. Pathetic corporate greed.
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Lizzi 🦁 (@elizabethAVFC) reported
@jodielouiseart @O2 So glad my contract is up in April and I can move. Service is a joke.
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Burnside (@Burnside_5) reported
@O2 So in Norwich city centre 5g simply does not work despite having a full signal, your response was working as expected as no faults reported, and at home I get 1 bar 4g despite your status checker saying good signal indoors or outdoors 1/2
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angela worley (@villa4ever29) reported
@jodielouiseart @O2 I'm lucky if I have one bar at home! A problem with a mast nearby that is yet to be fixed I was told at the beginning of February!
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SuperFurryBrazza 🏴 (@b_nockbhoy83) reported
17.5% increase in my @O2 bill from April. Go **** yourselves ya **** turpin robbing bastards!!! #o2
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nick (@nickgd99) reported
@jodielouiseart @O2 They’re the worst service ever. got what’s meant to be a 5G phone and I don’t think I’ve ever had anything better than weak 4G signal