O2 Outage Report in New Southgate, Greater London, England
Why is my O2 service not working?
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in New Southgate, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in New Southgate, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (42%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near New Southgate, England
The most recent O2 outage reports came from the following cities: London, Newham, Wembley, Hammersmith, Wandsworth, Greenford, Paddington, Wealdstone, City of London, Hackney, Barnet, Enfield Town, Kensington, Poplar, and Muswell Hill.
| City | Problem Type | Report Time |
|---|---|---|
|
|
Wi-fi | 10 hours ago |
|
|
Total Blackout | 1 day ago |
|
|
Phone | 1 day ago |
|
|
Internet | 1 day ago |
|
|
Internet | 5 days ago |
|
|
Internet | 6 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near New Southgate, England
Latest outage, problems and issue reports in New Southgate and nearby locations:
-
Aled Smith (@AledSmith) reported from Camden Town, England@O2 why is it so hard to get your systems to work properly. Don’t give me automated messages telling me I am overdue with my bill when I am not. Then sort out your customer support. How can your AI engine be too busy to ‘talk’ to customers. Rubbish.
-
siege (@siegeism) reported from London, England@O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.
-
hedara (@hedaramusic) reported from Hammersmith, England@O2 absolute JOKE of a service today. Got a deal offered to me by your retentions team TODAY, I ring back later to call it and no one with authorise it. Been passed to and fro for an hour and a half and got NOWHERE. The phone and deal I want is sat in my basket. Help.
-
Jay S. (@J5752x) reported from Paddington, EnglandWent to @O2 #TCR to swap my monthly contract onto a prepaid card. I was told it has to be done over the phone and they can’t issue a new SIM in store. Went to @EE and asked if I could transfer my number to them. The seem enthusiastic
-
Stephanie Bennett (@StephsBubble) reported from Ealing, England@O2 Yes I’ve had the iPhone since the 3G and never had this before - I’ve now tested on both front and rear cameras with and without HDR and it bleaches every time. Is the product faulty @AppleSupport or is this an iPhone 12 issue in general. How can I fix it?
-
siege (@siegeism) reported from London, England@O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?
-
Leon Smith🇬🇧🇪🇺❄️ (@leon_dave_smith) reported from Harlow, England@tescomobile @O2 any coverage issues in CM20, been terrible yesterday and today, signal 4G keeps dropping out
-
Yasir kiani (@yasirkiani22) reported from East Ham, England@O2 it’s been three weeks now and very poor customer service no response???
-
Steve Depeare (@depeare) reported from Ealing, England@O2 I’ve tried desperately trying to get hold of customer service and keep getting knocked off. I need a 5 g SIM card for my new iPhone 12 pro plus and need a 5 g sim , I think a card may be ordered but not the 5 g
-
Esmer Ozan (@kostas1903) reported from Bexleyheath, England@O2 The UK’s number 1 network? Don’t make me laugh ! I’ve just switched from Vodafone to 02 and that was the worst decision I’ve ever made 🤬🤬🤬 I barely get 1 bar. My phone keep disconnecting in central london. Calls are always failing. 02 is my disappointment.
-
María (@Maria__RG) reported from East Ham, England@chellemccann @FitBits_ @O2 I have been trying to top up my phone for the las 3 hrs with no success - i believe their system is down, quite annoying!
-
David (@daveya90) reported from Wandsworth, England@O2 just went into one of your stores to upgrade my phone and experienced the worst customer service. Was told to recycle my phone with another shop in the shopping centre and be without a phone for 3 days cause they’d “give me a better offer” and told I could shop online instead
-
Jord (@jordanharris86) reported from Poplar, England@O2 hi, this morning I ordered a case from your website and it said there was a problem, but my card provider is saying the payment has gone through. Can you confirm whether this was the case or not? Thanks
-
John (@saps_JP) reported from Stratford, EnglandSeriously @O2 literally just taken out a contract with them and already worst service!!! Phone hasn’t arrived and was supposed to last Friday, only to find out it was sent back. Now I have to wait til they receive it and reorder another one.
-
John Webb (@JohnDWebb) reported from London Colney, England@Stephen_Neal @O2 It’s the same with @NatWest_Help - their URL is ‘nwolb’ to login and check stuff. Surely these big companies should be leading by example?
-
Yasir kiani (@yasirkiani22) reported from East Ham, England@O2 having bad experience with o2 service after 15 year 😡😡😡
-
KB_UK (@kieranbowley) reported from Bexleyheath, England@O2 Sadly I am an enterprise customer. Any idea when they are going to be available?
-
Patrick Keyte (@PatrickKeyte) reported from London, England@O2 please can you help me? Numerous people are getting calls from my mobile number when I haven’t actually called them or even have their details to start with. This has happened twice in the last week with two different people
-
Stephanie Bennett (@StephsBubble) reported from Ealing, England@O2 Yes I’ve had the iPhone since the 3G and never had this before
-
Ben Mitch 🇪🇺🏳️🌈🇨🇦🏴😎🤪 (@Mountie31) reported from Tottenham, England@O2 You have had this problem for the last 20 years doubt a self help guide will work. Ive made several complaints so end of contract I will be looking for a new service provider ...
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Mark Bird (@MarkBir86739656) reported@O2 @GoodThingsFdn @virginmedia It’s barely worth having my 02 contract now as it doesn’t matter where I am I can’t be heard unbelievably poor signal, used to be good everywhere I went, what’s changed?
-
MinorKunju (@Minor_Kunjumani) reported@O2 No signal in my area today and tomorrow. Only had to call and confirm that there is work going on. No heads up to customers on outage!! Pathetic customer care!! #disappointed
-
Jack Parker (@JackParkerNo1) reported@O2 @GoodThingsFdn @virginmedia STILL SAME SH1T.....NO F11CKIN SIGNAL
-
🕴🏻 (@BRVlSEVlOLET) reported@O2 And I’ve just done it again. No difference. Just turn my service back on, I can guarantee it’s your fault and not mine.
-
Elaine WILSON (@Elainemumof3) reported@O2 3 times in less than a week you have cut my sons services off, this is unacceptable, now I was just hung up on on the phone, shoofy bloody service to day the least
-
Frazer Faulkner (@ffaulkner86) reported@O2 This is not acceptable. I have to travel an hour on the train to return my phone as its not what I want. Totally unacceptable service and if I can't make it by tomorrow I'm locked into a 3 year contract
-
Milo (@MilojustMilo) reported@O2 I spent that long trying to make a call without your signal dropping out..
-
amanda brown (@ab533) reported@O2 went to use your Thirsty Thursday offer with 2 family members who also tried to use theirs. All 3 of us were unable to use them. They all would not scan .!!! The very first time we have tried and all 3 of us were let down and very embarrassed at the till on all 3 occasions.
-
Marc Roper (@mj_roper) reported@O2 I was sold a sim with you as part of a package with Virgin Media on Monday. Is it possible to cancel this as I'd be better staying with my current provider. Is there any way to cancel this as I haven't yet received the sim
-
Frazer Faulkner (@ffaulkner86) reportedSorting out this issue, asap! Not two weeks in and @o2 have seriously let me down on every front. I urge everyone to think twice about commiting to a contract with @O2.