O2 Outage Report in New Southgate, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in New Southgate, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in New Southgate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (50%)
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Internet (30%)
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Total Blackout (13%)
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Wi-fi (4%)
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E-mail (3%)
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TV (%)
Live Outage Map Near New Southgate, Greater London, England
The most recent O2 outage reports came from the following cities: Southwark, London, Harringay, Barnet, Hammersmith, City of London, Ealing, City of Westminster, St Albans, Southall, Wandsworth, Hackney, Paddington, Enfield Town and Fulham.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Phone | |
| London |
Phone | |
| London |
Internet | |
| London |
TV | |
| London |
Phone | |
| Harringay |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near New Southgate, England
Latest outage, problems and issue reports in New Southgate and nearby locations:
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Woody
(@Borehamwoodbine) reported
from
Borehamwood, England
In over 9 years with @O2 I’ve hardly ever needed customer services help and now after 3 attempts this year with little or no help I would just like to say thanks for nothing!
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Ari Gork
(@arigork) reported
from
Barnet, England
@EE following up on the bad signal in the area I now stay in, can’t even have a call while walking in the neighbourhood, I may have to make a drastic decision and move to @O2 I’m in a 12 month contract so what are the cancellation terms if you can not provide a reliable service?
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des
(@des700) reported
from
Camberwell, England
@O2 I have no data. Have upgraded to unlimited but cannot add bolt ins until the upgrade arrives. Why? I need data for work. Please help
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des
(@des700) reported
from
Camberwell, England
Hey @O2 ten year customer here, I have no data for 8 days after upgrading to unlimited data because I need data. I need data. What can be done? I will be looking for a solution elsewhere if you cannot help.
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@O2 I will! If you could sort out anything at all, that would be amazing...! I’ve been a loyal customer for more than 20 years so it would be much appreciated..!
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Steve Depeare
(@depeare) reported
from
Ealing, England
@O2 I’ve tried desperately trying to get hold of customer service and keep getting knocked off. I need a 5 g SIM card for my new iPhone 12 pro plus and need a 5 g sim , I think a card may be ordered but not the 5 g
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
Camberwell, England
@O2 Tried that. Unfortunately because of when I took out my last contract (just before you changed your terms) I’m stuck with this old handset until I can pay off £700 remaining on device. Shame as the new amazing iPhone camera would help my burgeoning photograph business massively.
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Lexi Beqiri
(@lexibeqiri) reported
from
Barnet, England
@O2 Bought a pair of airpods in september and I have problems with the right one for over a week. It is not connecting properly. What is to be done? Thanks!
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John
(@saps_JP) reported
from
Stratford, England
Seriously @O2 literally just taken out a contract with them and already worst service!!! Phone hasn’t arrived and was supposed to last Friday, only to find out it was sent back. Now I have to wait til they receive it and reorder another one.
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Vanessa
(@thatVanessa1) reported
from
Camberwell, England
@O2 I need to speak to someone about having no network reception at my house (for a year now) but online chat function remains off and I can't call you because I have no reception. What should I do?
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Nick Shuttleworth
(@nickshuttle) reported
from
Ealing, England
@O2 can you explain why I cannot transfer my eSIM card electronically? Surely that is the whole point of eSIMs? I now have to wait 5 days to receive a new pack before I can transfer my phone. Seems archaic. Unimpressive customer service.
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Ari Gork
(@arigork) reported
from
Barnet, England
@O2 Thanks guys. Going to get someone I know with O2 to come through so I can check what your network coverage is like. Wife’s with @VodafoneUK and has no issues.
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Emma Trainis
(@emmatrainis) reported
from
Shenley, England
@O2 I ordered Disney + on 24.12.20 on Priority and have not received an email. Cannot get through on phone or live chat. Please can someone help me
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Jord
(@jordanharris86) reported
from
Poplar, England
@O2 hi, this morning I ordered a case from your website and it said there was a problem, but my card provider is saying the payment has gone through. Can you confirm whether this was the case or not? Thanks
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Sachin Kumar
(@sachink0201) reported
from
Brentford, England
@O2 No, problem is NOT solved. The classical O2!! #worstcustomerservice Your rep promised & texted £13.50 will be applied in 24 hrs. It’s already 24+ hrs and nothing is visible on MyO2 app. You don’t expect me to do 50 min call back, Do you? Can you take responsibility and resolve??
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@O2 why is it so hard to get your systems to work properly. Don’t give me automated messages telling me I am overdue with my bill when I am not. Then sort out your customer support. How can your AI engine be too busy to ‘talk’ to customers. Rubbish.
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T é y 🌺💜
(@TeyLove_) reported
from
Islington, England
@O2 your network is shocking! I haven’t been able to use my data for two days this is not what I pay £50 a month for😤 o2 guru isn’t even working and can’t get through to a call handler so how am I supposed to get this fixed?????
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María
(@Maria__RG) reported
from
East Ham, England
@chellemccann @FitBits_ @O2 I have been trying to top up my phone for the las 3 hrs with no success - i believe their system is down, quite annoying!
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Tom Mytton
(@TMytton90) reported
from
Wandsworth, England
@O2 had hardly any signal all week in SW16. No notification of works on the local masts. No impressed
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Leon Smith🇬🇧🇪🇺❄️
(@leon_dave_smith) reported
from
Harlow, England
@tescomobile @O2 any coverage issues in CM20, been terrible yesterday and today, signal 4G keeps dropping out
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Prince Colomski
(@Colomski) reported
Shocked at @O2 for terminating a company number for ‘fraudulent activity’. Refusing to respond to emails. No contact number for the fraud department. Customer service keeping us on hold until the call centre closes to avoid dealing with it. Refuse to give a pac code. Shocking !!
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Jake Hughes 🇬🇧
(@ImJacobHughes) reported
@_DanielWalsh_ @O2 Still nothing, customer service was supposed to give me a call on Friday but that hasn't happened either
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GUI
(@guidopalmadessa) reported
@o2cando @O2 Well the problem is I don’t have phone, or internet, just wifi at the airport, I will solve this @o2cando just praying…
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Big judge joe
(@Soccerjudge) reported
@O2 I use WiFi calling already but would like the network to work too please (wf6)
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Daniel Keating
(@DanielK27282653) reported
@SkySports_Keith Good luck, I had money come off of my phone bill because of someone hacking my google okay account. 350 quid went out yet they managed to block another 500 quids worth of transactions! Both @O2 & @GooglePlay just blamed eachother and I have had no help at all just more debt
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Jonathan Williams
(@Jonoboro) reported
@O2 Ah bugger it said 2 weeks when I renewed the contract... Back to work a week today so may have to cancel!
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Richard Snowden
(@snowyrich) reported
@O2 I thought I left poor CS behind when I ported my number over, so far you have deactivated my eSIM, I have no phone, no data. No nothing! Absolutely shambolic service!
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A n d y
(@MrAndyWatson) reported
Seriously why do I always renew with @O2 their signal is just as brutal in Birmingham as it is in Northern Ireland.😔
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Kate
(@quietsaturday) reported
@O2 Scammed. Realised immediately. Called 202. O2 couldn’t cancel scam order that was less than 10 mins old. But it’s going to take fraud team 14 days to contact me. Scammer had my details - how? 🧵
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Kate
(@quietsaturday) reported
@O2 If I say “yes” on a public forum, it’ll just confirm my stupidity but there’s so much more to this story. My concern is the speed at which the order was processed (probably while I was on the phone reporting the scam) but the inability to cancel it by two O2 CS reps.