O2 Outage Report in New Southgate, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in New Southgate, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in New Southgate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near New Southgate, Greater London, England
The most recent O2 outage reports came from the following cities: London, Hackney, Ilford, Hammersmith, Wembley, City of London, Bexleyheath, Poplar, Richmond, Hounslow, City of Westminster, Southall, Ealing, Barnet and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| Hackney |
Phone | |
| London |
Phone | |
| Ilford |
Internet | |
| Hammersmith |
Internet | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near New Southgate, England
Latest outage, problems and issue reports in New Southgate and nearby locations:
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John Till
(@JohnTillUK) reported
from
City of London, England
@yamesh Alas as I’ve never left them - after 23 years so far - I don’t think it includes me. Still waiting for @o2 to recognise my loyalty though
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Tom Byford
(@tombyford) reported
from
Paddington, England
@_peetaypan @O2 If you want to keep your number you can get a PAC code by texting PAC to 65075 once you give that to your new network provider you shouldn’t have any more hassle
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Caz Young
(@The_Caz) reported
from
Wandsworth, England
@O2 Hi! I hope you can help. I mailed o2 Recycle my old phone back in March. You have since changed providers for the recycle service and now my phone is lost. Seems like I'll never receive payment. I'd like either my phone returned or the money please.
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Serbayy’
(@SerbayOzcann) reported
from
Hackney, England
@O2 Your service doesnt work in Bournemouth lol
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 absolutely APPALLING CUSTOMER SERVICE from O2 and would never recommend them to anyone. Unable to contact them and their phones just cut off and and unable to track anything on their website as again does not work. I will continue to post until they actually respond or call
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Alison Burns 💃🏻💋
(@AlisonBurnsy) reported
from
Borehamwood, England
@O2 I really need to speak to someone urgently im@trying to pay@my bill and it’s saying zero balance but I can’t call use my internet or text I need my phone and I can’t get through to anyone to sort it pls message me to help£
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
@O2 hey my mum needs help and can’t get through on phone. She’s not good with the internet... she’s trying to top up her phone but it’s not accepting any cards. It’s a new pay as you go phone ....
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Irene Barnett
(@Thestylist4you) reported
from
Poplar, England
@LiamYulhanson @O2 What 😳 thats terrible Liam.x
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steve the taxi
(@stephenhdg) reported
from
Ilford, England
@Zenastaxi @EE @O2 Dont go on 02 service is crap in london .Ee much better coverage
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Gill Kirby
(@GillKirby) reported
from
Islington, England
@O2 How funny that publicly you demonstrate great customer service, but having DM’d you which you requested, you’ve now gone very silent! Not my idea of service.
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Serbayy’
(@SerbayOzcann) reported
from
Hackney, England
@O2 Whenever i got to Bournemouth im losing the signal on the beach straight away
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Tommy Pickles
(@DJTommyPickles) reported
from
Wandsworth, England
@O2 truly the worst customer service I’ve experienced in a long while
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Charles Howarth
(@HowarthCharles) reported
from
Camden Town, England
@JamesTurner37 @O2 It’s disappointing because their customer service staff are uniformly warm and helpful in my experience. It is their systems that are at fault. I know their senior management, but would never try to abuse that by calling in a favour.
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Chiswick RFC Girls
(@ChiswickRFCGirl) reported
from
Hammersmith, England
Hello @O2 and @Apple I continue to have multiple daily issues with network dropping on my XR. You have known about this issue since December 2019. Any update on a fix??
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Sean Parry
(@SeanEdwardParry) reported
from
Wandsworth, England
@O2 Please help me set up visual voicemail on my iPhone SE 2020 - I’m finding it impossible!
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William Hill
(@hillww1) reported
from
Stratford, England
@O2 Glad I got my #SamsungGalaxyS20 before the shutdown and have now, #5G signal too 👍🙂
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@o2 can’t you tell me why your customer service is so appalling called twice after I was given this number 034480490202 answer the questions and then Bye thanks for calling
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Gill Kirby
(@GillKirby) reported
from
Islington, England
@O2 Still waiting for a call back. I guess even in a sunny day like today. Hell could freeze over. But I’m not holding my breath. I’d say poor customer service, but this is actually abysmal!
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Tania d'Alcor #FBPE 🕷🐟🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺
(@TaniaAlcor) reported
from
Kensington, England
@No_es_bueno_Bob @O2 In west London around 2am EEweb connection went down for approx half an hour.
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
My mum is vulnerable and can’t use the internet... she needs help @O2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Katy Lee MBE ✈️
(@katherinealee) reported
@O2 seriously unimpressed to see O2 sending threatening emails to my mother, in her 70s, about a contract she never had due to your staff’s errors. How about you reply to her formal complaint instead? Very glad I’ve stuck with @VodafoneUK, O2 customer service seems appalling.
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John Mapother
(@VantageRnD) reported
@O2 My daughters phone has been stolen whilst abroad. I have reported to you and the phone has now been deactivated. Great, but now I can’t log in to the account nor speak to anyone as your systems keep requesting an authentication code from the stolen phone! Please help…
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Chris
(@chris_routley) reported
@O2 It’s only pence but it more the point that I’ve disabled the mobile data but this seems as if it can be overridden regardless which kind of defeats the point. As of said before never had this issue with any other network when mobile datas been switched off.
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Chelsea
(@justxchelseaa) reported
@O2 So if I was to use the whole 500mb if my WiFi cut out without me knowing. I won't be charged any extra?
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Mark Kidley
(@MarkKidley) reported
@O2 @O2 So, the third time I've now called in a couple of months (because your support staff NEVER call back as promised), now you're trying to fob me off to @virginmedia support... No problems with my account on their side... I can log in to that.
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James
(@jimbonjovi) reported
@O2 hey O2, what's the point in telling about fraud on my account twice and you guys just let it happen anyway? They've sent me a phone I didn't order and changed my tariff.... Yet I told you....TWICE!!! FANTASTIC SERVICE
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Andy
(@arfsenior) reported
@B15Dan @EnglandRugby @O2 Feel very vindicated in this original tweet..really poor selection. Poor game management. Very concerning with the talent we have that we are heading backwards at a rate of knots
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Gary Willmott 🇺🇦
(@GJWillmott) reported
@O2 @O2 I’ll DM but your staff are a joke & in the chat session I’ve had this morning, Karen has taken the piss to such an extent that she’s pushed me to swear, which I never do. She has been AWFUL. A tip; do away with the faut chumminess & just do your job effectively.
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Terry Dale
(@baldytel) reported
@O2 I took this deal. Trouble free thank you. Shame @SamsungMobile haven't realised a battery needs to last more than a day
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Gary Willmott 🇺🇦
(@GJWillmott) reported
@O2 You are COMPLETELY incompetent and stupid. Over 7 days now and no SIM activation. I cannot make or receive calls. I cannot use any websites that require 2FA. I am losing business. I am losing time (over six hours now spent on this). I am increasingly stressed.