O2 Outage Report in New Southgate, Greater London, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in New Southgate, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in New Southgate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 28: Problems at O2
O2 is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (50%)
-
Internet (30%)
-
Total Blackout (13%)
-
Wi-fi (4%)
-
E-mail (3%)
-
TV (%)
Live Outage Map Near New Southgate, Greater London, England
The most recent O2 outage reports came from the following cities: Southwark, London, Harringay, Barnet, Hammersmith, City of London, Ealing, City of Westminster, St Albans, Southall, Wandsworth, Hackney, Paddington, Enfield Town and Fulham.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Phone | |
| London |
Phone | |
| London |
Internet | |
| London |
TV | |
| London |
Phone | |
| Harringay |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near New Southgate, England
Latest outage, problems and issue reports in New Southgate and nearby locations:
-
María
(@Maria__RG) reported
from
East Ham, England
@chellemccann @FitBits_ @O2 I have been trying to top up my phone for the las 3 hrs with no success - i believe their system is down, quite annoying!
-
Lexi Beqiri
(@lexibeqiri) reported
from
Barnet, England
@O2 Bought a pair of airpods in september and I have problems with the right one for over a week. It is not connecting properly. What is to be done? Thanks!
-
Jord
(@jordanharris86) reported
from
Poplar, England
@O2 hi, this morning I ordered a case from your website and it said there was a problem, but my card provider is saying the payment has gone through. Can you confirm whether this was the case or not? Thanks
-
Vanessa
(@thatVanessa1) reported
from
Camberwell, England
@O2 I need to speak to someone about having no network reception at my house (for a year now) but online chat function remains off and I can't call you because I have no reception. What should I do?
-
Sachin Kumar
(@sachink0201) reported
from
Brentford, England
@O2 No, problem is NOT solved. The classical O2!! #worstcustomerservice Your rep promised & texted £13.50 will be applied in 24 hrs. It’s already 24+ hrs and nothing is visible on MyO2 app. You don’t expect me to do 50 min call back, Do you? Can you take responsibility and resolve??
-
Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
Camberwell, England
@O2 Tried that. Unfortunately because of when I took out my last contract (just before you changed your terms) I’m stuck with this old handset until I can pay off £700 remaining on device. Shame as the new amazing iPhone camera would help my burgeoning photograph business massively.
-
Tom Mytton
(@TMytton90) reported
from
Wandsworth, England
@O2 had hardly any signal all week in SW16. No notification of works on the local masts. No impressed
-
des
(@des700) reported
from
Camberwell, England
Hey @O2 ten year customer here, I have no data for 8 days after upgrading to unlimited data because I need data. I need data. What can be done? I will be looking for a solution elsewhere if you cannot help.
-
Nick Shuttleworth
(@nickshuttle) reported
from
Ealing, England
@O2 can you explain why I cannot transfer my eSIM card electronically? Surely that is the whole point of eSIMs? I now have to wait 5 days to receive a new pack before I can transfer my phone. Seems archaic. Unimpressive customer service.
-
LTH🇬🇧london
(@LTHlondon) reported
from
Camberwell, England
@SarahJa28484793 @O2 Not bad, I must say
-
Steve Depeare
(@depeare) reported
from
Ealing, England
@O2 I’ve tried desperately trying to get hold of customer service and keep getting knocked off. I need a 5 g SIM card for my new iPhone 12 pro plus and need a 5 g sim , I think a card may be ordered but not the 5 g
-
John
(@saps_JP) reported
from
Stratford, England
Seriously @O2 literally just taken out a contract with them and already worst service!!! Phone hasn’t arrived and was supposed to last Friday, only to find out it was sent back. Now I have to wait til they receive it and reorder another one.
-
T é y 🌺💜
(@TeyLove_) reported
from
Islington, England
@O2 your network is shocking! I haven’t been able to use my data for two days this is not what I pay £50 a month for😤 o2 guru isn’t even working and can’t get through to a call handler so how am I supposed to get this fixed?????
-
Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@O2 I will! If you could sort out anything at all, that would be amazing...! I’ve been a loyal customer for more than 20 years so it would be much appreciated..!
-
Woody
(@Borehamwoodbine) reported
from
Borehamwood, England
In over 9 years with @O2 I’ve hardly ever needed customer services help and now after 3 attempts this year with little or no help I would just like to say thanks for nothing!
-
des
(@des700) reported
from
Camberwell, England
@O2 I have no data. Have upgraded to unlimited but cannot add bolt ins until the upgrade arrives. Why? I need data for work. Please help
-
Ari Gork
(@arigork) reported
from
Barnet, England
@O2 Thanks guys. Going to get someone I know with O2 to come through so I can check what your network coverage is like. Wife’s with @VodafoneUK and has no issues.
-
Richard Lace
(@huggyheaven) reported
from
Wandsworth, England
@o2 I trust, if you wish to keep me as a customer, you will #DontFundGBNews
-
Ari Gork
(@arigork) reported
from
Barnet, England
@EE following up on the bad signal in the area I now stay in, can’t even have a call while walking in the neighbourhood, I may have to make a drastic decision and move to @O2 I’m in a 12 month contract so what are the cancellation terms if you can not provide a reliable service?
-
Emma Trainis
(@emmatrainis) reported
from
Shenley, England
@O2 I ordered Disney + on 24.12.20 on Priority and have not received an email. Cannot get through on phone or live chat. Please can someone help me
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Amara Baxter
(@fxckamara) reported
@O2 not happy with how long it’s taken for you to set up an Apple Watch for my mother in law and how crap the customer service has been for her!
-
Keith Danger
(@KeithDanger_uk) reported
@O2 45mins wait to speak to someone on you customer support line is terrible! This is shocking! What if I was trying to get through to someone from abroad!! Really bad, you need a faster real person response
-
Lateef
(@LateefSaka) reported
@seaofknees_ @O2 As you a new customer I shouldn’t have a single whiff of an issue. They are even telling me how much my next bill is… do they even deserve that money
-
Ego Ufo
(@OGE_MAYK) reported
@O2 For the past week I have had no signal … I have missed important calls. It is very inconveniencing having to go out to make or receive calls. What is going on? I definitely shouldn’t be charged for receiving no service.
-
Lateef
(@LateefSaka) reported
@GeneralRadahn92 @O2 It’s not service related btw — terrible customer service, tried to accuse me of fraud, didn’t port my number… I could truly go on
-
Peter Taylor
(@singingpedro) reported
@O2 Ah. That will be why my last DM answering your security question has been left on read for over 48 hours now, and why it's been nearly 2 weeks since you promised my number will be transferred in 24 hours. Absolutely dire customer service from @O2 .
-
mr&mrsrutley
(@samandnick) reported
@O2 due to appalling customer service I switched to sky last month, you’ve kicked me out of my 02 account, never answer the phone I want to pay my final bill so I can rid myself of you, stop emailing me & give me payment details
-
louise campbell
(@louisec62148650) reported
@O2 any update on service to bt34
-
Paul Roberts
(@Tregolwyn) reported
@O2 @eyeshoot Sorry to hijack your thread but I’ve had same problem. You need Settings-Mobile Data- Mobile Data Settings - scroll down to Reset button. Unfortunately, as I found out it may not resolve the issue but it’s worth trying. Good luck
-
Ronny Millburn
(@RonnyMillburn) reported
@EnglandRugby @owen_faz @O2 Clearly theres a load of people here who havent a clue about what theyve just seen. 3 reps at 60kg db chest press is a good lift. May have been a 1 rep max set and he went for it. 95% of people reading this probably couldnt lift a 60kg off the rack never mind press it