O2

O2 Outage Report in New Southgate, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in New Southgate, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in New Southgate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in New Southgate, Greater London, England 01/13/2026 16:35

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near New Southgate, Greater London, England

The most recent O2 outage reports came from the following cities: City of London, Southwark, Ealing, City of Westminster, St Albans, Hammersmith, London, Southall, Wandsworth, Hackney, Paddington, Enfield Town, Fulham, Islington and Hounslow.

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City Problem Type Report Time
United KingdomCity of London Phone
United KingdomSouthwark Phone
United KingdomEaling Phone
United KingdomCity of Westminster Phone
United KingdomSt Albans Phone
United KingdomHammersmith Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near New Southgate, England

Latest outage, problems and issue reports in New Southgate and nearby locations:

  • allyc375 Alison Cameron🐟 (@allyc375) reported from Kensington, England

    @ShieldingG @O2 Now there’s an idea. I wonder where the cleaners put it. I’ve only ever used it for my Dalek thing - never plunged a sink in my life.

  • hiaw61 Robert Frame (@hiaw61) reported from Hatfield, England

    @O2 just to say that I have received a replacement phone which is a positive, however I hope they take this example of my frustration with their Customer Service in to consideration and keep their valued customer updated

  • hiaw61 Robert Frame (@hiaw61) reported from Hatfield, England

    @O2 absolutely APPALLING CUSTOMER SERVICE from O2 and would never recommend them to anyone. Unable to contact them and their phones just cut off and and unable to track anything on their website as again does not work. I will continue to post until they actually respond or call

  • nmunawar dr nabila 🌹 (@nmunawar) reported from Wandsworth, England

    Topped up my data TWICE in one hour and was only using what’s app. Called @O2 who explained to me that streaming movies takes a lot of data. I was not streaming movies. “Sorry we can’t provide you with any help at this time”Is there any accountability whatsoever ? Doesn’t seem so

  • bukachef Fine Chef Damilola🥰 (@bukachef) reported from Harrow Weald, England

    @O2 dm pls. I have a problem

  • LebbyE Lebby Eyres (@LebbyE) reported from Islington, England

    You can tell how a company values its customers by their customer service. 2.5 hrs for @O2 to tell me for some reason I need to call the fraud dept to pay off and upgrade my son’s phone. Cut off four times yet they answer to “business customers” immediately

  • Claudiasabram Claudia Simms Abram (@Claudiasabram) reported from Islington, England

    @O2 is your website down? I can not access my 02 to check an expensive bill nor via a link in a text

  • LebbyE Lebby Eyres (@LebbyE) reported from Islington, England

    Essentially @o2 treat everyone who wants to buy a phone under £200 outright like a potential fraudster. You can’t pay it off in store and they force you into a temp contract. Then make you wait hours on the phone and go via their fraud dept. Why? I’d love to know.

  • allyc375 Alison Cameron🐟 (@allyc375) reported from Kensington, England

    @O2 I have serious health issues hence a working phone is essential. Hope I get well enough to go in to your Kensington branch & sort out this weird problem. TY

  • stephenhdg steve the taxi (@stephenhdg) reported from Ilford, England

    @Zenastaxi @EE @O2 Dont go on 02 service is crap in london .Ee much better coverage

  • VictorJ1987 Vìncere. (@VictorJ1987) reported from Brentford, England

    Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

  • Mr_Rafal Raf (@Mr_Rafal) reported from Hackney, England

    Hi @O2 I am having problems with receiving some sms messages from my bank. Apparently they are being blocked. How can I get those messages unblocked please?

  • Zenwork21 Zenwork (@Zenwork21) reported from Poplar, England

    @O2 simply unbelievable your tech and security department are not really good stop these damn scam calls #o2

  • AdairDrivePhoto Hayden | London Event Photographer (@AdairDrivePhoto) reported from Wandsworth, England

    Hi @O2 links in your last email are not working for me. #GoDine

  • fbateallthepies Dowsey 🏆 CHAMP19NS 🏆 (@fbateallthepies) reported from Camberwell, England

    @O2 is there a problem with your systems taking payments .. I’ve spoke to my bank and I have no issues with my card .. but it keeps getting declined your end .. help ASAP please

  • hiaw61 Robert Frame (@hiaw61) reported from Hatfield, England

    @O2 Still no response from O2 Customer Services. Please do not buy any products from this company

  • London_W4 Alastair Hilton (@London_W4) reported from Islington, England

    I'll tell you what I love doing. @O2 online surveys. I get a warm feeling deep inside when I receive all their texts asking to rate their service.

  • NeedMoreTea Robert Valentine (@NeedMoreTea) reported from Kensington, England

    @O2 I get masts break down etc, but two weeks is quite a long time.

  • hiaw61 Robert Frame (@hiaw61) reported from Hatfield, England

    @o2 can’t you tell me why your customer service is so appalling called twice after I was given this number 034480490202 answer the questions and then Bye thanks for calling

  • RoslynBriggs89 Roslyn (@RoslynBriggs89) reported from London, England

    @O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • XeNoxMuRKaGe xMuRKaGe (@XeNoxMuRKaGe) reported

    @O2 got a call about a good deal the other day after you guys split from carphone warehouse. Told the rep I'd think about it but never heard back from them, tried getting in touch using 202 but no luck as inbound team can't transfer to outbound. Any chance you guys could help?

  • ThreeUKSupport ThreeUKSupport (@ThreeUKSupport) reported

    @dandoll @O2 We can do multiple different DPA options with the account holder, so even if you don't know the password we can try a different question. So the account holder should come to chat. But you cannot cancel the account with us without passing security, we need to do that first -Scott

  • OliverKennett O.R. Kennett (@OliverKennett) reported

    @o2 There appears to be an outage in Polzeath, PL27 6, when might it be up again? Thanks

  • spammie01 Pam Latham (@spammie01) reported

    @O2 find it really unbelievable that every operator I have spoken to either customer services or technical has given a different response to each other. Need a bit more training I think O2

  • GrownUpBalance Anna Meller (@GrownUpBalance) reported

    Hi @O2 your customer service is abysmal. I have a #visualdisability and am stuck in a loop on your website trying to update my details. When I call you I get a recording telling me to use an app I cannot use!

  • hamill_simone Simone Hamill (@hamill_simone) reported

    @O2 just out of curiosity, does anyone from your customer service team intend to call me back (like promised by two representatives and a complaints handler) today?

  • txrisai_ #ArtetaOut (@txrisai_) reported

    @O2 signal has been dropping all day, whats going on?

  • sussexmouette Nick 🔶 (@sussexmouette) reported

    @O2 your Priority Duolingo Plus 3 month free offer is very poor value at ongoing monthly cost of £12.49.

  • Georgestanfie13 George stanfield (@Georgestanfie13) reported

    Is there a problem with @O2 can never get a decent signal when I’m out or in the house unless I’m on WiFi? Been happening for months now fed up with it!

  • shamid94 samer (@shamid94) reported

    I’ve entered near enough all the competitions on @O2 Priority app since it first came out years ago and I’ve never won any prize draws 😭😪