O2

O2 Outage Report in New Southgate, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in New Southgate, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in New Southgate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in New Southgate, Greater London, England 12/08/2025 07:00

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near New Southgate, Greater London, England

The most recent O2 outage reports came from the following cities: Islington, Hackney, London, Hounslow, City of London, Waltham Cross, Ilford, Hammersmith, Wembley, Bexleyheath, Poplar, Richmond, City of Westminster, Southall and Ealing.

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City Problem Type Report Time
United KingdomIslington Internet
United KingdomHackney Internet
United KingdomLondon Phone
United KingdomHounslow Internet
United KingdomCity of London Phone
United KingdomWaltham Cross Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near New Southgate, England

Latest outage, problems and issue reports in New Southgate and nearby locations:

  • Mr_Rafal Raf (@Mr_Rafal) reported from Hackney, England

    Hi @O2 I am having problems with receiving some sms messages from my bank. Apparently they are being blocked. How can I get those messages unblocked please?

  • hiaw61 Robert Frame (@hiaw61) reported from Hatfield, England

    @O2 just to say that I have received a replacement phone which is a positive, however I hope they take this example of my frustration with their Customer Service in to consideration and keep their valued customer updated

  • DJTommyPickles Tommy Pickles (@DJTommyPickles) reported from Wandsworth, England

    @O2 truly the worst customer service I’ve experienced in a long while

  • JohnTillUK John Till (@JohnTillUK) reported from City of London, England

    @yamesh Alas as I’ve never left them - after 23 years so far - I don’t think it includes me. Still waiting for @o2 to recognise my loyalty though

  • The_Caz Caz Young (@The_Caz) reported from Wandsworth, England

    @O2 Hi! I hope you can help. I mailed o2 Recycle my old phone back in March. You have since changed providers for the recycle service and now my phone is lost. Seems like I'll never receive payment. I'd like either my phone returned or the money please.

  • hiaw61 Robert Frame (@hiaw61) reported from Hatfield, England

    @o2 can’t you tell me why your customer service is so appalling called twice after I was given this number 034480490202 answer the questions and then Bye thanks for calling

  • ChiswickRFCGirl Chiswick RFC Girls (@ChiswickRFCGirl) reported from Hammersmith, England

    Hello @O2 and @Apple I continue to have multiple daily issues with network dropping on my XR. You have known about this issue since December 2019. Any update on a fix??

  • GillKirby Gill Kirby (@GillKirby) reported from Islington, England

    @O2 How funny that publicly you demonstrate great customer service, but having DM’d you which you requested, you’ve now gone very silent! Not my idea of service.

  • RoslynBriggs89 Roslyn (@RoslynBriggs89) reported from London, England

    @O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    @O2 hey my mum needs help and can’t get through on phone. She’s not good with the internet... she’s trying to top up her phone but it’s not accepting any cards. It’s a new pay as you go phone ....

  • London_W4 Alastair Hilton (@London_W4) reported from Islington, England

    I'll tell you what I love doing. @O2 online surveys. I get a warm feeling deep inside when I receive all their texts asking to rate their service.

  • GillKirby Gill Kirby (@GillKirby) reported from Islington, England

    @O2 Still waiting for a call back. I guess even in a sunny day like today. Hell could freeze over. But I’m not holding my breath. I’d say poor customer service, but this is actually abysmal!

  • AdairDrivePhoto Hayden | London Event Photographer (@AdairDrivePhoto) reported from Wandsworth, England

    Hi @O2 links in your last email are not working for me. #GoDine

  • SerbayOzcann Serbayy’ (@SerbayOzcann) reported from Hackney, England

    @O2 Your service doesnt work in Bournemouth lol

  • hiaw61 Robert Frame (@hiaw61) reported from Hatfield, England

    @O2 Still no response from O2 Customer Services. Please do not buy any products from this company

  • stephenhdg steve the taxi (@stephenhdg) reported from Ilford, England

    @Zenastaxi @EE @O2 Dont go on 02 service is crap in london .Ee much better coverage

  • hiaw61 Robert Frame (@hiaw61) reported from Hatfield, England

    @O2 absolutely APPALLING CUSTOMER SERVICE from O2 and would never recommend them to anyone. Unable to contact them and their phones just cut off and and unable to track anything on their website as again does not work. I will continue to post until they actually respond or call

  • HowarthCharles Charles Howarth (@HowarthCharles) reported from Camden Town, England

    @JamesTurner37 @O2 It’s disappointing because their customer service staff are uniformly warm and helpful in my experience. It is their systems that are at fault. I know their senior management, but would never try to abuse that by calling in a favour.

  • SerbayOzcann Serbayy’ (@SerbayOzcann) reported from Hackney, England

    @O2 Whenever i got to Bournemouth im losing the signal on the beach straight away

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    My mum is vulnerable and can’t use the internet... she needs help @O2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • payn_dave Dave Payn (@payn_dave) reported

    @ThreeUK @O2 @EE There are network issues for all of you for post code PA34 4HP. Could you get this fixed asap. One network, I can understand l, not all three. Not nearly good enough.

  • JGPictures1 Josh Gillespie (@JGPictures1) reported

    Service with @O2 Basildon store are rude and disrespectful fix it up @O2

  • elise_john85 Elise (@elise_john85) reported

    So @O2 you have somehow left me with no phone signal despite saying there was an issue with my sim swap yesterday and it didn’t go through. I now have 2 phones, both with no signal for over 12 hours 😠😠

  • VicDaBMX M for Marek (@VicDaBMX) reported

    @O2 Provide stable and consistent broadband connection, backed by customer service that delivers on its promise - oh, and maybe somebody that you can understand when talking to them... Unlike @virginmedia

  • MarkKeenan5 General Kaos 🏅 (@MarkKeenan5) reported

    @O2 Bye 👋 it is your choice to hike prices beyond inflation. The service has degraded in Swindon to the point it is almost unusable where I live, so we will be off. Thanks for throwing away 20 odd years.

  • willmarsh056 william (@willmarsh056) reported

    @O2 hi I have tried to add this extra but when clicking link to connect says unable to link contact support now when I gone to@try again offer is no longer there

  • safcbee Brian (@safcbee) reported

    Hi @o2 is anyone able to answer this please? Do you limit the data speeds for pay monthly subscribers when roaming? It’s completely unusable. Horrible!

  • redibled Red.i.Bled (@redibled) reported

    @O2 has O2 coverage literally dropped in the last 12 months ? Barely get signal in a cosmopolitan area, web browsing is like using dial up if it ever works, this has been going on for too long, used to be brilliant but it’s awful.

  • LeviScattergood Levi Scattergood (@LeviScattergood) reported

    @O2 had email to say I’ve missed paying bill? It’s on DD? I paid one 2 weeks ago? Worrying as never missed a payment for anything

  • Matt_West85 Matt West (@Matt_West85) reported

    @O2 shocking service. Anyone would think you would want customers to upgrade.