O2

O2 Outage Report in New Southgate, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in New Southgate, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in New Southgate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in New Southgate, Greater London, England 02/14/2026 06:10

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near New Southgate, Greater London, England

The most recent O2 outage reports came from the following cities: City of Westminster, London, Waltham Forest, Hackney, Harringay, Kensington, St Albans, Southwark, City of London, Wandsworth, Camden Town, Barnet, Hammersmith, Ealing and Southall.

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City Problem Type Report Time
United KingdomCity of Westminster Phone
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon E-mail
United KingdomWaltham Forest Phone
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near New Southgate, England

Latest outage, problems and issue reports in New Southgate and nearby locations:

  • hiaw61 Robert Frame (@hiaw61) reported from Hatfield, England

    @O2 just to say that I have received a replacement phone which is a positive, however I hope they take this example of my frustration with their Customer Service in to consideration and keep their valued customer updated

  • hiaw61 Robert Frame (@hiaw61) reported from Hatfield, England

    @O2 Still no response from O2 Customer Services. Please do not buy any products from this company

  • NeedMoreTea Robert Valentine (@NeedMoreTea) reported from Kensington, England

    @O2 I get masts break down etc, but two weeks is quite a long time.

  • London_W4 Alastair Hilton (@London_W4) reported from Islington, England

    I'll tell you what I love doing. @O2 online surveys. I get a warm feeling deep inside when I receive all their texts asking to rate their service.

  • RoslynBriggs89 Roslyn (@RoslynBriggs89) reported from London, England

    @O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.

  • AdairDrivePhoto Hayden | London Event Photographer (@AdairDrivePhoto) reported from Wandsworth, England

    Hi @O2 links in your last email are not working for me. #GoDine

  • LebbyE Lebby Eyres (@LebbyE) reported from Islington, England

    You can tell how a company values its customers by their customer service. 2.5 hrs for @O2 to tell me for some reason I need to call the fraud dept to pay off and upgrade my son’s phone. Cut off four times yet they answer to “business customers” immediately

  • Si11y3gg Pawlie (@Si11y3gg) reported from Richmond, England

    @VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.

  • VictorJ1987 Vìncere. (@VictorJ1987) reported from Brentford, England

    Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

  • Claudiasabram Claudia Simms Abram (@Claudiasabram) reported from Islington, England

    @O2 is your website down? I can not access my 02 to check an expensive bill nor via a link in a text

  • RoseHinds Rose Hinds (@RoseHinds) reported from Kensington, England

    @O2 hi I’ve been charged extra this month for my phone / Apple Watch bill. Please could someone help me and explain why / resolve the issue

  • allyc375 Alison Cameron🐟 (@allyc375) reported from Kensington, England

    @O2 I have serious health issues hence a working phone is essential. Hope I get well enough to go in to your Kensington branch & sort out this weird problem. TY

  • allyc375 Alison Cameron🐟 (@allyc375) reported from Kensington, England

    @ShieldingG @O2 Now there’s an idea. I wonder where the cleaners put it. I’ve only ever used it for my Dalek thing - never plunged a sink in my life.

  • KevinWNewman Kevin Newman (@KevinWNewman) reported from London, England

    @ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!

  • Zenwork21 Zenwork (@Zenwork21) reported from Poplar, England

    @O2 simply unbelievable your tech and security department are not really good stop these damn scam calls #o2

  • LebbyE Lebby Eyres (@LebbyE) reported from Islington, England

    Essentially @o2 treat everyone who wants to buy a phone under £200 outright like a potential fraudster. You can’t pay it off in store and they force you into a temp contract. Then make you wait hours on the phone and go via their fraud dept. Why? I’d love to know.

  • fbateallthepies Dowsey 🏆 CHAMP19NS 🏆 (@fbateallthepies) reported from Camberwell, England

    @O2 is there a problem with your systems taking payments .. I’ve spoke to my bank and I have no issues with my card .. but it keeps getting declined your end .. help ASAP please

  • nmunawar dr nabila 🌹 (@nmunawar) reported from Wandsworth, England

    Topped up my data TWICE in one hour and was only using what’s app. Called @O2 who explained to me that streaming movies takes a lot of data. I was not streaming movies. “Sorry we can’t provide you with any help at this time”Is there any accountability whatsoever ? Doesn’t seem so

  • bukachef Fine Chef Damilola🥰 (@bukachef) reported from Harrow Weald, England

    @O2 dm pls. I have a problem

  • Mr_Rafal Raf (@Mr_Rafal) reported from Hackney, England

    Hi @O2 I am having problems with receiving some sms messages from my bank. Apparently they are being blocked. How can I get those messages unblocked please?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • LifeGeordie4 Geordie4Life (@LifeGeordie4) reported

    @O2 @silverprideuk Fk off with your fkn pride sick of getting this **** shoved down our throats

  • Jbc729 Jack C (@Jbc729) reported

    @O2 After being an O2 customer for over 20 years I cannot believe how abysmal your customer service has turned into. So much so that I terminated my contract recently. Today I attempted to contact your on line service regarding returning a phone but yet again received no reply 😑

  • Hunny_Bunnee 🐰Melissa Morse🐰 (@Hunny_Bunnee) reported

    @TheOfficialTom @melabarrie @O2 I have no signal either unless in Wi-Fi,had a text that I had run out of data but I'm not and to add a bolt on, been 3 days now,can't log into app either to speak to anyone. Annoying!!

  • RagnarBelial Ragnar (blue checkmark) (@RagnarBelial) reported

    I keep reading how @EE has the best network in the UK, then I find out my work phone on @O2 has 5G in my town 🙁

  • Toadspotter32 Andy Day (@Toadspotter32) reported

    @O2 Told by customer svcs to visit my local #O2 shop, as my PAYG sim had lapsed, get a new one and add £10 credit. No chance! Have to get a 6GB card with £10 "use it or lose it" each month. So £120 per year for a spare phone for emergencies I may not use. #Rubbish #mobile😡😡

  • Daynah70296254 Miss Dee (@Daynah70296254) reported

    @O2, Hi there, I'm having trouble using my code for the early access tickets to the Secret Cinema presents Bridgerton on fever. It's saying that the code is now invalid even though I haven't yet made a purchase? Send help!

  • Hunny_Bunnee 🐰Melissa Morse🐰 (@Hunny_Bunnee) reported

    @O2 recieved a text to say data has been used,which wasn't true and for me to add a bolt on,I can't load anything while I'm not in WiFi.Why is this? Tried everything that u will recommend to do and nothing.Still have loads of data but nothing is working.Can't log onto app,help!!

  • therealVL TheRealVL (@therealVL) reported

    @O2 Nope you sent me nothing ive called and was on hold for so long. Ive paid the full amount on my account on the 28th last month and my next bill is not due so why would you do this to people that work to pay for a service like this?

  • pappa_mole PAPAMOLE (@pappa_mole) reported

    Hallo @EE , ....... I have been having serious customer service issues with @O2 Can you advise of your contact number for new sales and porting my number over. Thank you.

  • SallySu50926124 Sally🌞Sunshine (@SallySu50926124) reported

    @O2 @silverprideuk Will PASS on that, thanx all the same = Awful ...