O2 Outage Report in Greenwich, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Greenwich, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Greenwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (45%)
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Internet (31%)
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Total Blackout (19%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Greenwich, Greater London, England
The most recent O2 outage reports came from the following cities: London, Paddington, City of London, Hammersmith, Croydon, Hackney, Bromley, Kensington, Poplar, Brentwood, Muswell Hill, Southwark, Ilford, Thornton Heath and Upminster.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| Paddington |
Phone | |
| City of London |
Phone | |
| London |
Phone | |
| London |
Internet | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Greenwich, England
Latest outage, problems and issue reports in Greenwich and nearby locations:
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✈️ B
(@_beckid) reported
from
Croydon, England
Anyone else find that signal from @O2 is appalling? My phone says I have 4G/5G and yet nothing works! It’s constant now every day 😡
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Jennifer Ferguson
(@Jennifer03017) reported
from
London, England
@O2 when you press use now on the Priority Lane where is the code - I only have a screen with a timer counting down. I can’t see a code? Thank you xx
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Faye Poulton
(@a_poulton30) reported
from
Bean, England
@O2 can’t seem to receive phone calls? Goes straight to voicemail when people ring me? Husband can’t also ring out on his mobile? Is there an issue currently?
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David Henry Headley
(@DavidHHeadley) reported
from
Islington, England
That’s the last time I recommend @O2 to anyone. Appalling service and indifferent customer service. What has happened to a once great provider?
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✈️ B
(@_beckid) reported
from
Croydon, England
@O2 With all due respect I don’t need these tips to know how to work a phone and ensure it’s data is on etc! Everyone I know on o2 is having appalling signal. My daughters @EE phone works everywhere and I’ll be stood right next to her with 4g showing but actually no signal.
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Christian Mole
(@KentishMole) reported
from
Camberwell, England
@O2 well I flicked you a DM 18 hours ago for help re my iPad surfer plan and it’s been totally ignored. Perhaps this public tweet might trigger a response?
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Jack humphrey
(@JackHumphreyKM) reported
from
Banstead, England
@O2 are you having service issues?
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Ruth Maurice
(@ruthie82) reported
from
Merton, England
@O2 it’s 10am now - as an O2 customer I have now missed out on the 9:30 slot for the O2 December dates and rapidly loosing my chance at the rest. Not good enough.
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Lucy K-T
(@KnellTaylor) reported
from
Croydon, England
Sometimes I dread calling utility companies, anticipating long waits & lacklustre customer service BUT today I called @O2 & spoke to Ben Smith who was BRILLIANT - super helpful & found me a much better deal tarrif (effectively halving my bill) 🙏🏼 #BenDeservesARaise 💷
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Richard 🏳️🌈 (he/him)
(@Paul___SW18) reported
from
Wandsworth, England
Hey @O2 just struggled down to the shopping centre to take advantage of the @GreggsOfficial free hot drink & treat offer, via my @virginmedia account, (available until 0000 tomorrow apparently) but got here, and offers have disappeared from app or come up as ‘sold out’ 🤬🤬🤬🤬
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☆ Liezel ☆
(@liezel_t) reported
from
Merton, England
Hey @O2 @GreggsOfficial, issues with the breakfast roll on O2 priority last week and this week not there, has it stopped now?
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Pippa Crowther
(@getpipfit) reported
from
Sutton at Hone, England
@O2 hoping to get some answers today. Process of switching provider. My husband been with you for sometime. Did last Tuesday. Told phone by Wednesday or Thursday. Now chased twice with customer service and no updates.#notagreatstart
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Shasa Colson
(@THE_COLSON) reported
from
Merton, England
@O2 Hi, I've been going around in circles for weeks. I'm an O2 and Virgin Media customer. I'm supposed to be in a Vilt package but mu data hasn't been doubled on the o2 end. Can this please be sorted asap
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Jase
(@mindserenade) reported
from
Sevenoaks, England
@o2 why don’t you idiots provide an email address that can actually be found instead of expecting me to waste half an hour on your stupid website when all I want to do is order an esim? WHY ISNT THERE A BUTTON ON THE SITE SAYING ORDER ESIM? In. why can’t I just have one emailed
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PG
(@PaulGrayburn) reported
from
City of London, England
@O2 Nope, nothing. All that’s been different is that I’ve been roaming since 4th October. Home now but I noticed when I was in Portugal that my data counter wasn’t working but my sons was. My wife is also having the same problem.
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fiono
(@ksjsowhat) reported
from
Paddington, England
@O2 anything you can help with?
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Adam Farnsworth
(@farnsworth_adam) reported
from
Romford, England
@O2 Why do call from different numbers every single day? Sometimes more than once! When i ask the caller to update it they say they will but never do.
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Shani
(@shanianderson_) reported
from
Lambeth, England
@O2 hi I am trying to buy 2 x tickets for disco classical in indigo2 through o2 priority. The link through to the AXS tie doesn’t work. Please can you help?
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Victoria Clarke
(@VictoriamariaC) reported
from
Walthamstow, England
@O2 please can I ask why you have left a 76 women who has just lost her husband and undergoing cancer treatment without any phone service and no one is able to help. Absolute disgrace @lec1479
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Brett
(@brettriot) reported
from
Camden Town, England
@O2 I accidentally used my priority access for o2 venues when I didn’t mean to, can you help me get it back?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Newbery
(@MatthewNewbery1) reported
@O2 wow go to upgrade to find you can’t deliver the phone for more than 4 weeks? Why year after year do you never have enough stock on an iPhones new release . Contracts donnneeee o2 gonna lose customers to those with stock!
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Sean B
(@originalblez) reported
@O2 has the WORST voice AI system. It asked me for my password but couldn’t understand my Northern Irish accent. All I wanted to do was speak to a human being about my problem.
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Leah
(@leahamph02) reported
Hi @o2 - I attempted a sim swap this morning, it claimed to be unsuccessful - but still removed signal from my old phone. Now I have 2 phones that are useless outside of wifi usages. I have tried turning my phone off and on all day - still no luck.
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hannah🍑🌻🐘
(@yell0welephant) reported
I’ve only been an @O2 customer for less than 12 hours and I’m already unimpressed, trying to simply keep my old number and in store staff unwilling to help, had to attempt a form 4 times, got hung up on and online chat unavailable even during their opening hours. 🙃🙃
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Kelly Friend
(@KellyFriendPR) reported
@O2 I take it back. It’s not sorted. Messages have started going to the old phone again. @ThreeUKSupport perhaps you can help too?
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Giorgio Frattolillo
(@giofrattolillo) reported
Does anyone know how to get out of a contract early? I’m fed up with @O2 signal and they have no interest in actually fixing it.
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Claire Hazelgrove
(@CHazelgrove) reported
Brilliant customer service from @O2 today - speedily tried to intercept an item briefly out for delivery in the wrong part of the country, succeeded(!), and proactively suggested a deal to lower my bill each month 👏
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em_leanne
(@emleanne998) reported
@O2 spent the past 14 days on your live chat, 6 sim activations/ swaps & a trip to a store later and still no closer to having any service on my phone. Just about fed up of being fobbed off by your so called customer service team. I just want a sim that works.
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Adam Booth
(@adamelbooth) reported
@O2 I have purchased a bolt on whilst in Morocco and it is not working on my phone. I have restarted my phone and still nothing. I need the Internet quite urgently. Can you please advise?
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TK
(@TKeellings) reported
@O2 your ****** ****, sort your scruffy network out. I want my money back