O2 Outage Report in Greenwich, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Greenwich, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Greenwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (29%)
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Total Blackout (11%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Greenwich, Greater London, England
The most recent O2 outage reports came from the following cities: Chigwell, Newham, City of Westminster, London, Waltham Forest, Thornton Heath, Hackney, Harringay, Kensington, Southwark, City of London, Wandsworth, Wallington, Camden Town and Hammersmith.
| City | Problem Type | Report Time |
|---|---|---|
 Chigwell |
Internet | |
| Newham |
Phone | |
| City of Westminster |
Phone | |
| London |
Internet | |
| London |
Phone | |
| London |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Greenwich, England
Latest outage, problems and issue reports in Greenwich and nearby locations:
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Judith Hall
(@judithhall67) reported
from
Bromley, England
@O2 hi, I need your help please for an issue that hasn’t resolved since yesterday. Trying to top up my mum’s pay as you go and no cards are being accepted. She is housebound and frail and needs to be in contact.
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Freddie Phillips (Amanda Benson)
(@cheesescientist) reported
from
Camden Town, England
@leonrestaurants @JamesJoelDann @O2 Not working for me either.
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Mamta Milli Bhatt
(@BhattMilli) reported
from
Poplar, England
@O2 it says I have used my LW voucher for back to the future when I have not and I am trying to book it now. Can you help with resetting or giving me another voucher code please thank you.
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@virginmedia Furthermore I’ll not be renewing my @O2 contract when they merge with Virgin bad enough with on #showerofshit can’t be dealing with it on my mobile as well.
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Tim Morris
(@T_Morris_Wealth) reported
from
London, England
@emmahaslett @O2 Very good point. These things do tend to penalise the more vulnerable/worse off. I work with clients in the former category to help them become more tech savvy and keeping track of their finances. The latter don’t receive much support
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Shaney
(@ShaneyFirkins96) reported
from
London, England
@under_the_kilt @O2 I wouldve stuck with o2, Good luck with the limited Signal on Voxi 🤞🏻
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Shaney
(@ShaneyFirkins96) reported
from
London, England
Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs
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mary spillane
(@spillanemary) reported
from
Wandsworth, England
@O2 Pity you can’t provide consistent, reliable service in London
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@tomkentuk @O2 Great but what worries me like you, lm a long time customer and a long time customer of Virgin when I heard that they’d merged I instantly thought there goes O2 as we know it… I’ve been trying to sort out broad band issues for 2 years Ofcom made them agree and they’re still not
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⚜GOONERLOVER69⚜
(@Goonerlover69) reported
from
Croydon, England
Good morning tweets! What a muggy nite! So @O2 have teamed up with another network, my smart meter isn't connecting to meter, my BT line went down too as its gone digital, same time my smart meter went tits up!🤔 Honestly technology floors me to the ground sometimes🙄
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
Beware anyone thinking of joining @O2 they’ve just hiked up their rates and limited free data total usage when in Europe #ripoff also just merged with @virginmedia so expect the service to fall of a cliff when the call centres are rerouted to virgins Singapore call centres
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Sarah Bennetto
(@sarahbennetto) reported
from
Hackney, England
@O2 @ODEONCinemas Hello, team! My friend @janelamacraft & I tried all yesterday to get the Priority app movie ticket for next week. But it gave an error code all day. How does it work for this coming Monday 12 July? Pretty please could you help? Thanks so so much.
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Judith Hall
(@judithhall67) reported
from
Bromley, England
@O2 hi, I am trying to top up my housebound mum’s phone, but both the website and the telephone options are not accepting payment. I have tried two cards. Please advise, she is at risk of falls and needs to be able to phone for help
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Caz Young
(@The_Caz) reported
from
Wandsworth, England
Starting to get VERY fed up with all the pre-recorded scam calls and texts to my mobile these days. Anyone got any idea how to make them stop? Can you help @O2?
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mary spillane
(@spillanemary) reported
from
Wandsworth, England
@O2 what on earth? A mast down last week. Today another bloody mast down. You’ll update me when? AUGUST 27?! time to switch
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Amy Stone
(@amylouisestone) reported
from
London, England
@O2 I have also been doing this too. If this problem persists, then what?
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princess knickers
(@princess_knicks) reported
from
Lambeth, England
@O2 want to cancel my Disney+ sub that I got through you. Gone to myo2 and…no idea…
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Freddie Phillips (Amanda Benson)
(@cheesescientist) reported
from
Camden Town, England
@leonrestaurants @JamesJoelDann @O2 So we miss out on this? (Having walked down to Leon but I have to go to work now)?
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Hawan DE SOUZA VICENTE
(@HawanDs) reported
from
Merton, England
@O2 is okay but when it comes to speak to customer services 😴
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Rhonda
(@RhondyPondy) reported
from
Eltham, England
Getting so fed up with never having any service when outside of my wifi. @O2 this is getting beyond a joke. Been a customer for 20 odd years and don’t even receive a reception!!!!! 🤬🤬
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Ben
(@bfleetwoodsmyth) reported
@O2 Hi, I have a complicated issue to talk through with customer service. After days trying to telephone (always engaged) & engage the live chat on your website (which has been down all week) I'm now turning here. How can I speak to customer service agent at O2?!
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RACH
(@RachB_89) reported
@O2 I’m trying to pay off my device plan and keeping getting transferred to different people and put back in a queue for well over an hour now! If I were wanting a new contract I’d have been answered by now! Appalling customer service!
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Joe
(@JoeFoster95) reported
@O2 waiting for customer service to answer the phone is a great way to spend my day off 🙃😩
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Tim Cross
(@MouseandMarms) reported
@O2 I don’t understand why you don’t offer the full range of Apple 7 cellular watches, if you can’t supply the one I like then I have to move to another network as I can’t get it from Apple direct & stay with O2 as I’m told you wouldn’t then provide me with a cellular connection!
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Danny Silk PT
(@DannyJSilk) reported
from
Leeds, England
@TheO2 so disappointed in the lack of customer care I have been with @O2 for 15 years@they cannot seem to solve or even talk about my complaint of why my bill is £1300+ in 6 months,it should’ve be 50% less.Why wont they address my main complaint and talk to me just pass me around
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Trish Gordon
(@TriciaGordon) reported
@O2 I have completed this form on Tuesday and No response ! how can i get an update ? no webchat or customer service on telephone again - very poor onboarding experience for new customers
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Rahul Aggarwal
(@rahulaggarwal) reported
@O2 Hi, I am not seeing any update on PM. Assume you can't help either?
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Neil
(@NeilCusack) reported
@O2 3rd day of no service, can’t get through on phone, online chat doesn’t work and you aren’t responding to Twitter Messages? Help? Truly the worst customer service I think I’ve ever received.
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p6 (he/him)
(@mister_p6) reported
@Tim_Burgess @O2 Only ever encountered it as support to bigger bands, so I'd sell them from the stage and stare down any capitalist pig promoter who had the nerve to ask for a cut of something they did **** all to make.
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Vix M
(@Nerd_with_bird) reported
@O2 I'm counting down the days until the end of the contract so I can go elsewhere...