O2 Outage Report in Greenwich, Greater London, England
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Greenwich, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Greenwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (48%)
-
Internet (31%)
-
Total Blackout (15%)
-
E-mail (3%)
-
Wi-fi (3%)
-
TV (%)
Live Outage Map Near Greenwich, Greater London, England
The most recent O2 outage reports came from the following cities: London, Brentwood, Muswell Hill, Hackney, Hammersmith, Southwark, Ilford, Paddington, Thornton Heath, Upminster, City of London, Abbey Wood, Harringay, Dartford and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| Brentwood |
Phone | |
| Muswell Hill |
Phone | |
| Hackney |
Total Blackout | |
| Hackney |
Phone | |
| Hackney |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Greenwich, England
Latest outage, problems and issue reports in Greenwich and nearby locations:
-
Mamta Milli Bhatt
(@BhattMilli) reported
from
Poplar, England
@O2 it says I have used my LW voucher for back to the future when I have not and I am trying to book it now. Can you help with resetting or giving me another voucher code please thank you.
-
Tim Morris
(@T_Morris_Wealth) reported
from
London, England
@emmahaslett @O2 Very good point. These things do tend to penalise the more vulnerable/worse off. I work with clients in the former category to help them become more tech savvy and keeping track of their finances. The latter don’t receive much support
-
Shaney
(@ShaneyFirkins96) reported
from
London, England
@under_the_kilt @O2 I wouldve stuck with o2, Good luck with the limited Signal on Voxi 🤞🏻
-
Shaney
(@ShaneyFirkins96) reported
from
London, England
Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs
-
Caz Young
(@The_Caz) reported
from
Wandsworth, England
Starting to get VERY fed up with all the pre-recorded scam calls and texts to my mobile these days. Anyone got any idea how to make them stop? Can you help @O2?
-
Amy Stone
(@amylouisestone) reported
from
London, England
@O2 I have also been doing this too. If this problem persists, then what?
-
mary spillane
(@spillanemary) reported
from
Wandsworth, England
@O2 Pity you can’t provide consistent, reliable service in London
-
Freddie Phillips (Amanda Benson)
(@cheesescientist) reported
from
Camden Town, England
@leonrestaurants @JamesJoelDann @O2 So we miss out on this? (Having walked down to Leon but I have to go to work now)?
-
Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@virginmedia Furthermore I’ll not be renewing my @O2 contract when they merge with Virgin bad enough with on #showerofshit can’t be dealing with it on my mobile as well.
-
Freddie Phillips (Amanda Benson)
(@cheesescientist) reported
from
Camden Town, England
@leonrestaurants @JamesJoelDann @O2 Not working for me either.
-
princess knickers
(@princess_knicks) reported
from
Lambeth, England
@O2 want to cancel my Disney+ sub that I got through you. Gone to myo2 and…no idea…
-
Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@tomkentuk @O2 Great but what worries me like you, lm a long time customer and a long time customer of Virgin when I heard that they’d merged I instantly thought there goes O2 as we know it… I’ve been trying to sort out broad band issues for 2 years Ofcom made them agree and they’re still not
-
♥♥єmmα♥♥
(@EmmaSaidThis) reported
from
Camberwell, England
@O2 Is there any reason why the O2 priority app no longer works on mine or my mum's Huawei phones. Says the app is out of date, then won't let me redownload, says there is an installation problem.
-
mary spillane
(@spillanemary) reported
from
Wandsworth, England
@O2 what on earth? A mast down last week. Today another bloody mast down. You’ll update me when? AUGUST 27?! time to switch
-
Judith Hall
(@judithhall67) reported
from
Bromley, England
@O2 hi, I am trying to top up my housebound mum’s phone, but both the website and the telephone options are not accepting payment. I have tried two cards. Please advise, she is at risk of falls and needs to be able to phone for help
-
Judith Hall
(@judithhall67) reported
from
Bromley, England
@O2 hi, I need your help please for an issue that hasn’t resolved since yesterday. Trying to top up my mum’s pay as you go and no cards are being accepted. She is housebound and frail and needs to be in contact.
-
Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
Beware anyone thinking of joining @O2 they’ve just hiked up their rates and limited free data total usage when in Europe #ripoff also just merged with @virginmedia so expect the service to fall of a cliff when the call centres are rerouted to virgins Singapore call centres
-
Sarah Bennetto
(@sarahbennetto) reported
from
Hackney, England
@O2 @ODEONCinemas Hello, team! My friend @janelamacraft & I tried all yesterday to get the Priority app movie ticket for next week. But it gave an error code all day. How does it work for this coming Monday 12 July? Pretty please could you help? Thanks so so much.
-
Rhonda
(@RhondyPondy) reported
from
Eltham, England
Getting so fed up with never having any service when outside of my wifi. @O2 this is getting beyond a joke. Been a customer for 20 odd years and don’t even receive a reception!!!!! 🤬🤬
-
Hawan DE SOUZA VICENTE
(@HawanDs) reported
from
Merton, England
@O2 is okay but when it comes to speak to customer services 😴
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Pan0s
(@nouskratis) reported
@O2 Since 22/12/2025, there has been an ongoing technical issue with a nearby mast which has resulted in loss of all voice/messaging/data service. I have also contacted you via DM but received no response. Can you please contact me so you can take action on the matter?
-
Del 🇬🇧🇮🇱
(@godsprods) reported
@O2 worst company ever was good before superb in fact but since they joined virgin it’s the worst ever 🤬🤬🤬🤬
-
Malcolm Setton
(@malcolmsetton) reported
@O2_HL_ Will that include looking at the data breach and you emailing me another customer name and address and my contract going to their email TWICE! Looks like he is a employee of @UKCivilService so well done @O2
-
Christine Townley
(@Christeen_town) reported
hello @O2 there is a mast problem in Billericay do you know when it will de repaired
-
Euripides 🦁 🏴🇬🇧
(@Nippyted) reported
@Coxy847 @O2 @youfibre I pay for 4 EE contracts for my family and we can hardly ever have an uninterrupted call due to signal loss. Never improves year after year, we just keep paying for the same crap service!
-
SirCliveTheRed
(@CliveinEngland) reported
Disgusted with the attitude on @O2 csll service. Contract has been up3 months but they are still sending me bills. How many times do I have to tell you I DO NOT WANT IT ANYMORE? Paid extra bills for something I do not want . Now I have been told I have to pay £25 connection fee.
-
v
(@xvi0letx2003) reported
@O2 I am currently having financial difficulties and struggling to pay my phone bill. I have been trying to contact you since mid December on the phone and via the app and neither will work as I spend all day waiting and no one gets back to me. Please help. #O2
-
Sarah WJ
(@tjandthebeatles) reported
@O2 I've been without mobile data for a week now, paying for a service I don't have. The network tracker says that a tower is down in my area. When can I expect this to be fixed? I can't use the O2 app go report because it wants to use the O2 network and not the WiFi!
-
Katie Gittins
(@KatieGit) reported
@LutzSchueler can you please help? @O2 I’m on day 8 of trying to get a simple issue sorted (o2 sent me a blacklisted handset) I’ve spoken to 29 different agents via the chat, Facebook messenger & 202. Each agent has confirmed the last agent has left no notes. @Ofcom
-
Emily
(@EmilyJarockyj) reported
@O2 I urgently need to speak to someone about fraud that happened on my account that was supposed to be resolved yet over £200 has come out of my bank - I am not even an O2 customer!!!