O2 Outage Report in Greenwich, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Greenwich, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Greenwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Greenwich, Greater London, England
The most recent O2 outage reports came from the following cities: London, Hackney, Wandsworth, Southwark, Wallington, Camden Town, City of London, Harringay, Hammersmith, Croydon, Grays, City of Westminster, Bromley, Paddington and Fulham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hackney |
Internet | |
| Wandsworth |
Phone | |
| Southwark |
Phone | |
| Wallington |
Internet | |
| Camden Town |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Greenwich, England
Latest outage, problems and issue reports in Greenwich and nearby locations:
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Gill Kirby
(@GillKirby) reported
from
Islington, England
@O2 How funny that publicly you demonstrate great customer service, but having DM’d you which you requested, you’ve now gone very silent! Not my idea of service.
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Tom Samuel
(@Tjsam1000) reported
from
Whyteleafe, England
@O2 phone network down yet again in CR3 can’t wait to change networks in January absolute shambles happening all the time and all I keep getting back is we are sorry. No good when I should be working from home. #o2
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AA Ron 🖤
(@Munden87) reported
from
Croydon, England
Anyone else having trouble with @O2 data. Mine is slow af and not loading very fast #o2 #o2data
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Gill Kirby
(@GillKirby) reported
from
Islington, England
@O2 Still waiting for a call back. I guess even in a sunny day like today. Hell could freeze over. But I’m not holding my breath. I’d say poor customer service, but this is actually abysmal!
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VINNY P
(@vinnypDJ) reported
from
Bexleyheath, England
Looking forward to going in to the @O2 & Sport Direct shop (they deleted there twitter) To argue with one of there nice colleagues who mite of struggled with there **** 80% wages, about ******** ups with my orders they sent me in lockdown & that the 30days to sort it, is over
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Lebby Eyres
(@LebbyE) reported
from
Islington, England
I would just like to say I had three back to back chats starting at 12pm today and at that precise moment @O2 went down. WhatsApp coming to the rescue for some but not all. Aargh.
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Corey Lee
(@caddydorey) reported
from
Croydon, England
@breffski @O2 Ngl, I thought it would be ****, but the best decision I’ve ever made was switching to @SkyUK for my contract. price is decent, signal is great here and their customer service was great when I had an issue. It’s defiantly not your first thought but for me it was a great decision
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@O2 Your crap eCommerce system is driving me away, EE is looking better all the time! Sort it out! there was a deal 4 weeks ago for upgrading to a iPhone 11 Pro Max for 30 plus 37 a month can’t get that now!!!! So bad for a company in this sector to have such a bad eCommerce
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Stiffordblue
(@STIFFORDBLUE) reported
from
Grays, England
@O2 can not access my account online to find out when my contract is up HELP needed
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Tom Byford
(@tombyford) reported
from
Paddington, England
@_peetaypan @O2 If you want to keep your number you can get a PAC code by texting PAC to 65075 once you give that to your new network provider you shouldn’t have any more hassle
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John Till
(@JohnTillUK) reported
from
City of London, England
@yamesh Alas as I’ve never left them - after 23 years so far - I don’t think it includes me. Still waiting for @o2 to recognise my loyalty though
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Tania d'Alcor #FBPE 🕷🐟🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺
(@TaniaAlcor) reported
from
Kensington, England
@No_es_bueno_Bob @O2 In west London around 2am EEweb connection went down for approx half an hour.
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bambam
(@mustafayadigg) reported
from
Croydon, England
@O2 I never get a signal in my home. I dont receive calls and just get text messages saying I've missed calls and I have to walk outside to make a call. Everytime i call they say theres works going on. This has been happening for 3 years now
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Sean Parry
(@SeanEdwardParry) reported
from
Wandsworth, England
@O2 Please help me set up visual voicemail on my iPhone SE 2020 - I’m finding it impossible!
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Elizabeth Waight
(@ElizabethWaight) reported
from
Poplar, England
@KateAGriffin @O2 I called @CPWTweets and got an amazing deal switching to EE. So quite glad they were rude 😉
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Elizabeth Waight
(@ElizabethWaight) reported
from
Poplar, England
After being on hold @O2 for an age to upgrade, customer service bloke atonal and barely responsive, then for some reason could no longer hear me, said FFS down the phone and hung up. Brilliant work. Think I’ll be switching provider.
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William Hill
(@hillww1) reported
from
Stratford, England
@O2 Glad I got my #SamsungGalaxyS20 before the shutdown and have now, #5G signal too 👍🙂
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Mr Grayburn
(@PaulGrayburn) reported
from
Romford, England
Hey @O2 I wish you’d stop shoving Disney+ down my throat as an extra. What would be nice is being able to share my data with my son but you won’t allow that. My biggest regret rejoining you. Probably wouldn’t of bothered if I knew!
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Irene Barnett
(@Thestylist4you) reported
from
Poplar, England
@LiamYulhanson @O2 What 😳 thats terrible Liam.x
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Alex
(@Alx_R_M) reported
from
Paddington, England
@O2 #help #GPS I have just discovered that my location cannot be seen for some apps on 4G just on WiFi connection. I do not understand this issue and I will need if possible an answer. #ThankYou
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Emma-Jayne
(@Winter_Phoenix8) reported
It might seem unimportant to others but losing a 100% IV Pokemon in @PokemonGoApp I'm Seething Every raid, com day or big event in Game I've FOUGHT with because @O2 has let me down when it comes to having a strong, reliable signal. It's caused me stress, misery & general upset
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Ian Davenport
(@fmax666) reported
@O2 is there currently an issue with O2 in the WF10 area (work has been done lately in the area) I can only ring 02 mobiles, other mobiles and landlines aren't working.
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Stella Chadwick | Functional Medicine
(@stella_chadwick) reported
@O2 you have sent me a Sim eight days late eight days after starting to charge for my bill. The Sim does not work I cannot connect to anybody online. Nobody picks up your phone. Your AI chat is beyond useless and this is a monthly contract now having been without a phone for eight days. Shocking service shocking company. What do you recommend?
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J
(@jordan210) reported
@O2 I need some help. I transferred to a new iPhone and I set up and eSIM. Transfer failed but old phone says sim transferred but new one doesn’t have an eSIM. Can’t get on to myo2 as all its doing is telling me to link virgin account via text what do I do
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Jane
(@janethebuell) reported
@O2 It says on the 02 bio to send a DM and you'll be happy to help. So, can you help me please, I sent a DM over 20mins ago.
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Jo Hill
(@brwnjo8) reported
thinking of joining @O2 ?PLEASE DO NOT! Been a customer less than a month and they have cut us off ‘due to fraud’ and now permanently disconnected my son’s number with no warning. Apparently takes 3 working days each time to switch back on?! Painful 6 hours on the phone in total
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Emma-Jayne
(@Winter_Phoenix8) reported
Honestly....... @O2 has some EXPLAINING to do. Been a customer for 10+ years & at this point right now I've lost track of the amount of @Pokemon in @PokemonGoApp I've "lost" due to signal issues because of the network provider I'm with. Not Happy
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MKC #Left-Not-Labour
(@martcol02) reported
@O2 getting sales cold calls from you really grinds my gears. If I want to buy something I will make enquiries. Piss me off, and I will switch. You are a serial offender. Leave me ******** alone.
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Josh Snell
(@Joshsnell8) reported
The last month I have experienced the worst customer service from @O2 and the issues still haven’t been sorted after my account been scammed. Who can I speak to next as the muppets I speak to on phone haven’t sorted it??? #useless #poorcustomerservice #haventaclue
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o 19 FENIX 79 o
(@kurtfhouse) reported
@Stephen1970t @O2 I think a physical sim is the way forward, never had an issue swapping them over. Takes 2 seconds. Esims are not user friendly at all. Definitely wouldn’t recommend them to an older family member or someone who’s not tech savvy after this experience