O2 Outage Report in Greenwich, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Greenwich, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Greenwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (45%)
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Internet (31%)
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Total Blackout (19%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Greenwich, Greater London, England
The most recent O2 outage reports came from the following cities: City of London, London, Hammersmith, Croydon, Hackney, Bromley, Kensington, Poplar, Brentwood, Muswell Hill, Southwark, Ilford, Paddington, Thornton Heath and Upminster.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Phone | |
| London |
Phone | |
| London |
Internet | |
| London |
Phone | |
| London |
Total Blackout | |
| Hammersmith |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Greenwich, England
Latest outage, problems and issue reports in Greenwich and nearby locations:
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Elizabeth Waight
(@ElizabethWaight) reported
from
Poplar, England
@KateAGriffin @O2 I called @CPWTweets and got an amazing deal switching to EE. So quite glad they were rude 😉
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Gill Kirby
(@GillKirby) reported
from
Islington, England
@O2 Still waiting for a call back. I guess even in a sunny day like today. Hell could freeze over. But I’m not holding my breath. I’d say poor customer service, but this is actually abysmal!
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Irene Barnett
(@Thestylist4you) reported
from
Poplar, England
@LiamYulhanson @O2 What 😳 thats terrible Liam.x
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bambam
(@mustafayadigg) reported
from
Croydon, England
@O2 I never get a signal in my home. I dont receive calls and just get text messages saying I've missed calls and I have to walk outside to make a call. Everytime i call they say theres works going on. This has been happening for 3 years now
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Tania d'Alcor #FBPE 🕷🐟🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺
(@TaniaAlcor) reported
from
Kensington, England
@No_es_bueno_Bob @O2 In west London around 2am EEweb connection went down for approx half an hour.
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Tom Byford
(@tombyford) reported
from
Paddington, England
@_peetaypan @O2 If you want to keep your number you can get a PAC code by texting PAC to 65075 once you give that to your new network provider you shouldn’t have any more hassle
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VINNY P
(@vinnypDJ) reported
from
Bexleyheath, England
Looking forward to going in to the @O2 & Sport Direct shop (they deleted there twitter) To argue with one of there nice colleagues who mite of struggled with there **** 80% wages, about ******** ups with my orders they sent me in lockdown & that the 30days to sort it, is over
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Alex
(@Alx_R_M) reported
from
Paddington, England
@O2 #help #GPS I have just discovered that my location cannot be seen for some apps on 4G just on WiFi connection. I do not understand this issue and I will need if possible an answer. #ThankYou
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Elizabeth Waight
(@ElizabethWaight) reported
from
Poplar, England
After being on hold @O2 for an age to upgrade, customer service bloke atonal and barely responsive, then for some reason could no longer hear me, said FFS down the phone and hung up. Brilliant work. Think I’ll be switching provider.
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Tom Samuel
(@Tjsam1000) reported
from
Whyteleafe, England
@O2 phone network down yet again in CR3 can’t wait to change networks in January absolute shambles happening all the time and all I keep getting back is we are sorry. No good when I should be working from home. #o2
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AA Ron 🖤
(@Munden87) reported
from
Croydon, England
Anyone else having trouble with @O2 data. Mine is slow af and not loading very fast #o2 #o2data
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Mr Grayburn
(@PaulGrayburn) reported
from
Romford, England
Hey @O2 I wish you’d stop shoving Disney+ down my throat as an extra. What would be nice is being able to share my data with my son but you won’t allow that. My biggest regret rejoining you. Probably wouldn’t of bothered if I knew!
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Lebby Eyres
(@LebbyE) reported
from
Islington, England
I would just like to say I had three back to back chats starting at 12pm today and at that precise moment @O2 went down. WhatsApp coming to the rescue for some but not all. Aargh.
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John Till
(@JohnTillUK) reported
from
City of London, England
@yamesh Alas as I’ve never left them - after 23 years so far - I don’t think it includes me. Still waiting for @o2 to recognise my loyalty though
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Sean Parry
(@SeanEdwardParry) reported
from
Wandsworth, England
@O2 Please help me set up visual voicemail on my iPhone SE 2020 - I’m finding it impossible!
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Gill Kirby
(@GillKirby) reported
from
Islington, England
@O2 How funny that publicly you demonstrate great customer service, but having DM’d you which you requested, you’ve now gone very silent! Not my idea of service.
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@O2 Your crap eCommerce system is driving me away, EE is looking better all the time! Sort it out! there was a deal 4 weeks ago for upgrading to a iPhone 11 Pro Max for 30 plus 37 a month can’t get that now!!!! So bad for a company in this sector to have such a bad eCommerce
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Corey Lee
(@caddydorey) reported
from
Croydon, England
@breffski @O2 Ngl, I thought it would be ****, but the best decision I’ve ever made was switching to @SkyUK for my contract. price is decent, signal is great here and their customer service was great when I had an issue. It’s defiantly not your first thought but for me it was a great decision
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William Hill
(@hillww1) reported
from
Stratford, England
@O2 Glad I got my #SamsungGalaxyS20 before the shutdown and have now, #5G signal too 👍🙂
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Stiffordblue
(@STIFFORDBLUE) reported
from
Grays, England
@O2 can not access my account online to find out when my contract is up HELP needed
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Sue Suttie
(@sue_suttie) reported
@O2 have sent you a DM. Have been trying to get my account sorted out since 17th July. Have spent over 3 hours “talking”(mainly on hold!) with customer services. Please someone get back to me and actually help me out.
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Fanming Xu
(@fanming_xu) reported
@O2 @ChrisCarey67 hi， I would like to keep my phone number because my phone has been stolen. I have try a lot of time,all of them are failed. I am calling to o2 everyday no one give me help and no one give me feedback. I just want to know the reason why this number swip failed,many thanks
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Moh‘d Qader
(@Moh1976) reported
@O2 Love chat m?, not working! Call back ? Not working. O2 community? No answer … hotline ? No English speakers . O2 is a joke !!!!!
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Dale Watts
(@Extinguisherman) reported
@StaceyxGraves @O2 They just try to get you to reset network settings, cast doubt that your phones working right, anything other than the networks terrible. I’m on a quest to get other people like BBCWathdog to look into this. Get heard Retweet please
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Jαу
(@Jermaine_ManUtd) reported
@O2 any chance of a reply? I’ve been unable to use my phone abroad for 5 days now and I get a reply a day later most of the time? Shocking service
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Dale Watts
(@Extinguisherman) reported
@agust_yoonji @O2 Retweet your comment using BBCWatchdog, WhichUK, Ofcom, Martin Lewis tags.bed to get this out there, network is clogged up due to greed and lack of investment in infrastructure in my opinion.
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bola.
(@bola_sm) reported
I’m sure I’ve spoken to every single person at O2 between May & today and not one single person can sort out my phone @O2 FIX IT.
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Ijaz Hussain
(@IjazBigfish) reported
@O2 I have an o2 voucher to use on Monday as part of the ongoing partnership O2 has with certain vendors. When I copy and paste my voucher code, - informs me the voucher is not correct. O2U14000144069861 I had this exact problem some months ago and the voucher was reset for me
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Fanming Xu
(@fanming_xu) reported
@O2 @RajaAslam21 hi， I would like to keep my phone number because my phone has been stolen. I have try a lot of time,all of them are failed. I am calling to o2 everyday no one give me help and no one give me feedback. I just want to know the reason why this number swip failed,many thanks
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𝙺𝚒𝚍 𝟾𝟶𝚜/𝟿𝟶𝚜
(@Kid80s90s) reported
@O2 I’ve been offered £20 credit as I am such a “loyal customer” - Gee thanks. I’m off in May, so for the sake of £42 it’s costing your company hundreds from me. Smart.