O2 Outage Report in Greenwich, Greater London, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Greenwich, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Greenwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 09: Problems at O2
O2 is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (15%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Greenwich, Greater London, England
The most recent O2 outage reports came from the following cities: London, Poplar, Hackney, Brentwood, Muswell Hill, Hammersmith, Southwark, Ilford, Paddington, Thornton Heath, Upminster, City of London, Abbey Wood, Harringay and Dartford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| Poplar |
Phone | |
| London |
Wi-fi | |
| Hackney |
TV | |
| London |
Internet | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Greenwich, England
Latest outage, problems and issue reports in Greenwich and nearby locations:
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steve jones
(@jonesy040669) reported
from
Croydon, England
@O2 my phone doesn’t connect to the internet via 4G can you help me
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Jane Slade
(@Retiremove) reported
from
Wandsworth, England
@O2 promised to unlock my phone within 72 hours but still locked and no sign of anything happening. Worst customer service - promise and don’t deliver.
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Natalie Woods
(@Nats2801) reported
from
Swanley, England
What’s happening on o2 had no signal for approx 3 hours now. @O2
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ANDREW STOKES
(@andrewstokes1) reported
from
Romford, England
@O2 are you having network issues today in the RM1 area as getting only 1 bar and sometimes none at all with calls and sms failing to send or connect on more then one device
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Sharon Mitchell
(@purpleandpunk) reported
from
Hextable, England
Hey @O2 No service here but your status checker says there is no problem. I beg to differ!
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Lynsey White
(@LynseyWhite2) reported
from
Wandsworth, England
@O2 fraud team apparently sent @dhlexpressuk to pick up the phone I never wanted between 9-11am this morning...shock no one arrived, I still have a phone I didn’t order, and I still can’t get into my account to check anything is actually resolve! #worstcustomerservice
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𝙎𝙘𝙤𝙩𝙩 𝙎𝙥𝙚𝙣𝙘𝙚 👨💻
(@spences10) reported
from
Swanley, England
@O2 I don't have to give a reason for wanting to leave, but what I will say is the unnecessary hoops I had to jump through to get my PAC certainly aren't helping your case for persuading me to stay. It's not a nice customer experience.
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Mat Skipper-Banks
(@DaFluffMeister) reported
from
Bexleyheath, England
@O2 Tbh it’s not just the calling, the main issue is the lack of 4g and it’s awful speed, 3G, when it kicks in, is ok but in this day and age not getting 4g is a problem ;(
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Toby Adams
(@tobyadams) reported
from
Dartford, England
@O2 was supposed to receive payment from your recycle scheme by 5pm today, but have not. Can’t get through to customer helpline either 😡
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Λυδια-Έλενα
(@LydiaElenaxo) reported
from
Tottenham, England
After 11 years with @O2 they are really trying my patience today.. I’ve been a loyal customer and honestly upgrading has been horrendous with you.. I think @EE might be my new home from today
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Zara
(@zarascakes) reported
from
Croydon, England
@ThompsonMorgan still waiting for two orders from weeks ago! No email response!! No update! Quick to take money-but don’t deliver! So fed up!! Never again!!!! One order was via @O2 😡😡😡😡
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2 for flinching
(@2_4_Flinching) reported
from
Camden Town, England
@O2 I feel let down as a customer for the first time in 4 years of loyalty. I pay £10 for same day delivery of my upgrade for this evening and it has not arrived! Thanks I’ll just hope my phone that’s being replaced hangs on till someone delivers it!
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Steve Hodgson
(@SteveHodgson1) reported
from
Merton, England
Wow, I’ve been with O2 for over 11 years, with 2 different contracts, never received a thing from them. Well done to you. I will be going elsewhere when my contract ends @O2
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Thinkbig26
(@Thinkbig261) reported
from
Stratford, England
@O2 I just want to let you know that im going to EE. Its not me its you, your just not what i want no more you don't offer me anything good for being loyal EE is just better. 💔 sorry not sorry p.s its a polite **** you if that wasn't clear but just in case **** YOU!
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Sophie Donnelly
(@sophiegdonnelly) reported
from
City of London, England
@O2 please can you do me a favour and dm me so I can give you my friend at works number to call her back - she has some questions about her phone contract and nobody on your customer care line seems to know the answers - don’t make me listen to her ranting anymore pls 😢😢😢😢😢
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Chloe Finlayson
(@chloefinlayson) reported
from
City of London, England
@naomihall_ @O2 It’s so frustrating! When I checked yesterday it said service was fine in Islington but then when I got home had to data there either 😥 glad it isn’t just me having issues though
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steve jones
(@jonesy040669) reported
from
Croydon, England
@O2 is there a problem with the network as I can’t get onto the internet when not on Wi-fi
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👊🏿 Tinashe 👊🏿
(@MetallicWood) reported
from
Bromley, England
@o2 your data coverage is atrocious, one would think you are still stuck in 2006 🙄 #data #o2 #coverage #shit #4gCrap
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Hope Fashion Stylist
(@HopeVonJoel) reported
from
Wandsworth, England
@O2 very upset by terrible customer service and rudeness by assistant at Balham branch. How do I report this incident #upset #o2 #rudeness
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Hannah Jones
(@hannahmjoness) reported
from
Camberwell, England
@O2 your 3G service in London is actually a joke
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Brad Hobson
(@alfordbrad) reported
@O2 coming up for a week without any network signal in the AB33 area. Can you give some idea as to when it’s likely to be restored? Thanks.
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Sienna Rothery
(@sienna_rothery) reported
@O2 Have signal on my phone and new signal is from one of your stores
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Jack Wilkinson
(@jw1601) reported
@O2 trying to enable wifi calling because there’s a mast down in my area, but unbelievably the only way to enable it is to call you. Had no service for 3 days so that’s not going to work…
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Tim Baker
(@Baker12435) reported
@O2 I've tried numerous times to get through your phone menu to use a PAC code to transfer my number across. Just hitting a wall, great customer service for a new customer 😤
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Katie
(@katie_kat_92) reported
So I can't speak to anyone. I can't find where online it goes in. Like ??? What ******** is this nonsense @O2 ???
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Nick Chinn 💙
(@NRCUK) reported
Simply useless support from @O2 currently, coupled with really poor signal in Bristol these days… time for change after 25 years I guess
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Ben
(@Benlja) reported
@O2 I had an issue where all my data was used up unexpectedly. I have tried calling you and using web chat but always busy or unable get past your IVR. My data allowance is low and I never normally get near to using it but in 1 trip it all went and I want to know if you can help.
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Aran
(@Aranz_) reported
@O2 hello. Tried to do the 02 priority Greggs offer at North Greenwich store and it says service not available when beeped at the til? I have now lost my code. Can you advise?
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Samuel Melrose
(@c4rdbo4rdf5h) reported
@virginmedia @O2 your Vault offer looks great but after days of trying I can’t get it to work… Name, address & all my details match across both accounts. I hear a lot of people are having the same problems?
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tydollasign
(@tyes_xo) reported
@O2 I’m being overcharged on my phone bill for my phone that I’ve already paid off. Tried calling customer service twice and got hung up on by a machine. This needs to be sorted out ASAP