O2

O2 Outage Report in Greenwich, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Greenwich, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Greenwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Greenwich, Greater London, England 01/20/2026 16:45

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Greenwich, Greater London, England

The most recent O2 outage reports came from the following cities: London, Hammersmith, Southwark, City of London, Croydon, Grays, City of Westminster, Bromley, Wandsworth, Hackney, Paddington, Fulham, Islington, Ilford and Bexleyheath.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomHammersmith Total Blackout
United KingdomLondon Internet
United KingdomSouthwark Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Greenwich, England

Latest outage, problems and issue reports in Greenwich and nearby locations:

  • SteveHodgson1 Steve Hodgson (@SteveHodgson1) reported from Merton, England

    @O2 Hi, yes I’ve done both. Apps are so slow loading when wireless is switched off and service isn’t great on 3G or 4G. Used to be excellent

  • MCFCLondon Tueartsboots 🐝🌹✝️🇬🇧🇺🇸 (@MCFCLondon) reported from East Ham, England

    @O2 how come i can get a phone signal under the Thames on the Jubilee line but zero signal on Shooters Hill, SE18?

  • cgledhill Chris Gledhill (@cgledhill) reported from Whyteleafe, England

    @AnjLatif @McDonaldsUK @O2 What’s the problem with the privacy feature? They can still track by asking customers to sign in for free WiFi

  • LebbyE Lebby Eyres (@LebbyE) reported from Islington, England

    You can tell how a company values its customers by their customer service. 2.5 hrs for @O2 to tell me for some reason I need to call the fraud dept to pay off and upgrade my son’s phone. Cut off four times yet they answer to “business customers” immediately

  • RoseHinds Rose Hinds (@RoseHinds) reported from Kensington, England

    @O2 Ah ok thank you. I’ve realised that my free trial with Calm has expired - how can I find out how much this is meant to cost? I’ve been charged twice and was not reminded that it would charge me this month please help

  • sladey66 It’s only curly at the front (@sladey66) reported from Camberwell, England

    Is anybody else getting no service from o2? It’s been woeful for weeks @O2

  • rfothergill Ricci Fothergill (@rfothergill) reported from Brentwood, England

    @O2 Nothing received. When was it sent? Last message I had from you was an auto responder on 24th July stating that you’d respond to my complaint within 5 days. Have had nothing since.

  • KevinWNewman Kevin Newman (@KevinWNewman) reported from London, England

    @ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!

  • markh4780 Mark Harris (@markh4780) reported from Kensington, England

    @O2 looks like it’s gone down in London!!!! Any update on this would be helpful 🤷🏽

  • Mr_ISC Pasha (@Mr_ISC) reported from Wandsworth, England

    Serious network issues with @O2 - calls not connecting or dropping after 30secs all morning!!

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    @cgledhill @McDonaldsUK @O2 I think the more pressing question is: Why are you using a public wi-fi network?

  • SteveHodgson1 Steve Hodgson (@SteveHodgson1) reported from Merton, England

    @O2 are you having power problems in the SW London area? I can’t get a service which is normally excellent

  • Munden87 AA Ron 🖤 (@Munden87) reported from Addington, England

    Anyone else’s data slow AF on @O2 constantly having issues with my data speed! It’s driving me insane! Constantly not working in places but full signal!

  • RoseHinds Rose Hinds (@RoseHinds) reported from Kensington, England

    @O2 hi I’ve been charged extra this month for my phone / Apple Watch bill. Please could someone help me and explain why / resolve the issue

  • Brunts1980 Nickle Arse (@Brunts1980) reported from Camberwell, England

    Thought @ThreeUK were bad but @o2 may have to be even worse...

  • LebbyE Lebby Eyres (@LebbyE) reported from Islington, England

    Essentially @o2 treat everyone who wants to buy a phone under £200 outright like a potential fraudster. You can’t pay it off in store and they force you into a temp contract. Then make you wait hours on the phone and go via their fraud dept. Why? I’d love to know.

  • allyc375 Alison Cameron🐟 (@allyc375) reported from Kensington, England

    @ShieldingG @O2 Now there’s an idea. I wonder where the cleaners put it. I’ve only ever used it for my Dalek thing - never plunged a sink in my life.

  • Sheree_Kirby Sheree (@Sheree_Kirby) reported from London, England

    @O2 I have an issue with my phone, some calls are not coming through (not ring or notification if missed called) & I'm not getting voicemails till hours later, it's not updating. After the phone battery dies & switched on or restarted do they appear.

  • martinkay11 Martin Kay (@martinkay11) reported from Wandsworth, England

    Did @O2 iphone recycle thing (diff login to normal O2... would help if they told you 🙄), was quoted £132. Then get message they’ve revised value to £28. 79% reduction. Zero explanation as to why. I’ll have that phone back then #o2recycle All a bit #GreedierO2 than #GreenerO2

  • allyc375 Alison Cameron🐟 (@allyc375) reported from Kensington, England

    @O2 I have serious health issues hence a working phone is essential. Hope I get well enough to go in to your Kensington branch & sort out this weird problem. TY

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • JezGilmour jez gilmour (@JezGilmour) reported

    Piss take - on phone to @O2 to complain about signal dropping and calls cutting out - kept on hold for 40 minutes and call cuts out 30 seconds after speaking with an agent #timetocancel me thinks 😞

  • Ceris8 Ceris (@Ceris8) reported

    TV advert for smartmeters… @BritishGas Got one…. Doesn’t “compute”…useless Hasn’t worked since local @O2 mast went down…which is still a farce. You’ve got a lot to answer to @O2

  • Gibax Carl Gibbons 🇺🇦 🇬🇧 (@Gibax) reported

    @O2 Your 4G signal in parts of Leyland near Bamber Bridge are practically non existent. It’s been like this for 2 years now. Get it sorted.

  • CharlotteHearn Charlotte Hearn (@CharlotteHearn) reported

    @RachaelLinton4 @O2 Hello, did you ever get this sorted? I’m currently having the same issue, done this for my mum nearly two hours ago and they’ve taken the money but haven’t activated the rolling tariff! 😬

  • DaveMJo1 Dave MJ (@DaveMJo1) reported

    @_Brian_Hunter @O2 Good luck Brian, O2 are by a long way the worst mobile phone operator I have ever used. I finally got rid after they tried to charge me £900 for a phone I had neither ordered or received, even in this situation it took 3 months to sort out.

  • voice_ex The Voice (@voice_ex) reported

    @o2 you must be having a bad day no 5g in Wolverton when there always has been and only 3 bars on 4g

  • N_3_M_Z N 3 M Z™ (@N_3_M_Z) reported

    @O2 I’d like to know why I’ve just had to pay anything considering I’ve had a contract with you for half of my life and never missed a payment as it’s a direct debit how can I owe you money when you take it out of my bank every month?

  • jacwhitmo1 jac whitmee (@jacwhitmo1) reported

    @O2 why are you penalising current customers over data, but you will offer (for the same money) unlimited data. Thanks o2 for bending me over but someone that signs up today or not just buys a sim gets a better deal customer service 10/10. After 8 years+ thank you.

  • paulpresenteruk Paul Hulse (@paulpresenteruk) reported

    @O2 I placed an upgrade order for the iPhone 14 Pro Max a few days ago which is out of stock! Iv now changed my mind on the phone and contact to cancel the upgrade! Yet every advisor i speak to tries to convince me to go through with the upgrade and when i decline they cut me off

  • Handsintheruck1 HandsintheRuck (@Handsintheruck1) reported

    @John71381259 @EnglandRugby @O2 Worst player on the pitch today. Great career but well past his use by date. Slow inaccurate service and shocking kicking game. Ben Spencer is the best option when fit.