O2 Outage Report in Greenwich, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Greenwich, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Greenwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (31%)
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Total Blackout (15%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Greenwich, Greater London, England
The most recent O2 outage reports came from the following cities: London, Hackney, Hammersmith, Southwark, Ilford, Paddington, Thornton Heath, Upminster, City of London, Abbey Wood, Harringay, Dartford, Newham, Tower Hamlets and Chigwell.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Phone | |
| Hackney |
Phone | |
| London |
Wi-fi | |
| Hammersmith |
Phone | |
| Hackney |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Greenwich, England
Latest outage, problems and issue reports in Greenwich and nearby locations:
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Mamta Milli Bhatt
(@BhattMilli) reported
from
Poplar, England
@O2 it says I have used my LW voucher for back to the future when I have not and I am trying to book it now. Can you help with resetting or giving me another voucher code please thank you.
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Judith Hall
(@judithhall67) reported
from
Bromley, England
@O2 hi, I am trying to top up my housebound mum’s phone, but both the website and the telephone options are not accepting payment. I have tried two cards. Please advise, she is at risk of falls and needs to be able to phone for help
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Shaney
(@ShaneyFirkins96) reported
from
London, England
@under_the_kilt @O2 I wouldve stuck with o2, Good luck with the limited Signal on Voxi 🤞🏻
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@virginmedia Furthermore I’ll not be renewing my @O2 contract when they merge with Virgin bad enough with on #showerofshit can’t be dealing with it on my mobile as well.
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Tim Morris
(@T_Morris_Wealth) reported
from
London, England
@emmahaslett @O2 Very good point. These things do tend to penalise the more vulnerable/worse off. I work with clients in the former category to help them become more tech savvy and keeping track of their finances. The latter don’t receive much support
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mary spillane
(@spillanemary) reported
from
Wandsworth, England
@O2 what on earth? A mast down last week. Today another bloody mast down. You’ll update me when? AUGUST 27?! time to switch
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Hawan DE SOUZA VICENTE
(@HawanDs) reported
from
Merton, England
@O2 is okay but when it comes to speak to customer services 😴
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⚜GOONERLOVER69⚜
(@Goonerlover69) reported
from
Croydon, England
Good morning tweets! What a muggy nite! So @O2 have teamed up with another network, my smart meter isn't connecting to meter, my BT line went down too as its gone digital, same time my smart meter went tits up!🤔 Honestly technology floors me to the ground sometimes🙄
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Caz Young
(@The_Caz) reported
from
Wandsworth, England
Starting to get VERY fed up with all the pre-recorded scam calls and texts to my mobile these days. Anyone got any idea how to make them stop? Can you help @O2?
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Shaney
(@ShaneyFirkins96) reported
from
London, England
Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs
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Amy Stone
(@amylouisestone) reported
from
London, England
@O2 I have also been doing this too. If this problem persists, then what?
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Rhonda
(@RhondyPondy) reported
from
Eltham, England
Getting so fed up with never having any service when outside of my wifi. @O2 this is getting beyond a joke. Been a customer for 20 odd years and don’t even receive a reception!!!!! 🤬🤬
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@tomkentuk @O2 Great but what worries me like you, lm a long time customer and a long time customer of Virgin when I heard that they’d merged I instantly thought there goes O2 as we know it… I’ve been trying to sort out broad band issues for 2 years Ofcom made them agree and they’re still not
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Freddie Phillips (Amanda Benson)
(@cheesescientist) reported
from
Camden Town, England
@leonrestaurants @JamesJoelDann @O2 Not working for me either.
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princess knickers
(@princess_knicks) reported
from
Lambeth, England
@O2 want to cancel my Disney+ sub that I got through you. Gone to myo2 and…no idea…
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Judith Hall
(@judithhall67) reported
from
Bromley, England
@O2 hi, I need your help please for an issue that hasn’t resolved since yesterday. Trying to top up my mum’s pay as you go and no cards are being accepted. She is housebound and frail and needs to be in contact.
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mary spillane
(@spillanemary) reported
from
Wandsworth, England
@O2 Pity you can’t provide consistent, reliable service in London
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Sarah Bennetto
(@sarahbennetto) reported
from
Hackney, England
@O2 @ODEONCinemas Hello, team! My friend @janelamacraft & I tried all yesterday to get the Priority app movie ticket for next week. But it gave an error code all day. How does it work for this coming Monday 12 July? Pretty please could you help? Thanks so so much.
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
Beware anyone thinking of joining @O2 they’ve just hiked up their rates and limited free data total usage when in Europe #ripoff also just merged with @virginmedia so expect the service to fall of a cliff when the call centres are rerouted to virgins Singapore call centres
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Freddie Phillips (Amanda Benson)
(@cheesescientist) reported
from
Camden Town, England
@leonrestaurants @JamesJoelDann @O2 So we miss out on this? (Having walked down to Leon but I have to go to work now)?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Ian Hopkins
(@Hopk1ns) reported
@O2 Hi. i have a problem with my account in that I am unable to log in. I have done the following 4 thing: 1. Attempted online reset. wont allow me to. 2. Called customer services, spoke to representive who was unable to help. said someone would call....nobody did. (continues)
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Dale Watts
(@Extinguisherman) reported
@x_gemma89_x @O2 The network is terrible, better connected ? Only to my bank account! If you look there’s loads of complaints. If they don’t fix it then may retweet your compliant with tags for BBCWatchdog, WhichUk and ofcom. The only way this is getting addressed is by us getting issues known
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Sean Conway
(@seanconway1) reported
@O2 I'm trying to contact o2 to cancel and stop my contract. I've no phone signal. How do I do it.
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𝕄 𝔼 𝕃 👑
(@princessmel_87) reported
@O2 No unfortunately I don't leave my home (health reasons) so I just don't know why it suddenly only gives WiFi option to do the updates never happened last time
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Karl Walford
(@karlwalford1984) reported
@O2 This was no help just took me to the normal o2 automated system
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Snaipes
(@Snaipes1889) reported
Good job I’ve got decent-ish Wi-Fi at home because my @O2 signal is actually non-existent.
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Kayleigh Novakovich-Ford
(@kay_novak1989) reported
@jonnyrb89 @O2 Also having the same issue since April. Been contacting the support team, unfortunately being told the same thing over again. Issue still unresolved. I’m either sounding like a robot or can’t be heard at all. Extremely frustrating.
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Dale Watts
(@Extinguisherman) reported
@whichjoe @O2 If they don’t fix it or just lie to you about callbacks please retweet using BBCWatchdog, WhichUk and ofcom tags. I been told for 10 months issue was being addressed and like a Wally believed them
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Haway the Lads 1988 🎧🇬🇧🏴🇺🇦
(@Safc_1988) reported
@O2 does dialling 1760 switch off the 901 voicemailing service?
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VISH I AM
(@V1SHAL82) reported
@O2 hi I have been waiting for my number to be transferred to o2 sim since 11/08/2022 & still waiting, have no network to make or receive calls , especially to contact my wife as we have a 9month old baby, made numerous calls to o2 given different information each time..