O2

O2 Outage Report in Greenwich, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Greenwich, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Greenwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Greenwich, Greater London, England 02/24/2026 00:10

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Greenwich, Greater London, England

The most recent O2 outage reports came from the following cities: City of London, Hackney, London, Abbey Wood, Harringay, Dartford, Newham, Tower Hamlets, Chigwell, City of Westminster, Waltham Forest, Thornton Heath, Kensington, Southwark and Wandsworth.

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City Problem Type Report Time
United KingdomCity of London Internet
United KingdomHackney Phone
United KingdomLondon Internet
United KingdomCity of London Phone
United KingdomHackney Internet
United KingdomAbbey Wood Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Greenwich, England

Latest outage, problems and issue reports in Greenwich and nearby locations:

  • siegeism siege (@siegeism) reported from London, England

    @O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?

  • Mountie31 Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported from Tottenham, England

    @O2 You have had this problem for the last 20 years doubt a self help guide will work. Ive made several complaints so end of contract I will be looking for a new service provider ...

  • daveya90 David (@daveya90) reported from Wandsworth, England

    @O2 just went into one of your stores to upgrade my phone and experienced the worst customer service. Was told to recycle my phone with another shop in the shopping centre and be without a phone for 3 days cause they’d “give me a better offer” and told I could shop online instead

  • PaulGrayburn Paul (@PaulGrayburn) reported from Romford, England

    @mobilemandan @O2 Just got 8Mbps down 🎉 Did get just under 300Mbps on 5G in London earlier but it’s still very patchy in the city.

  • MCFCLondon Tueartsboots 🐝🌹✝️🇬🇧🇺🇸 (@MCFCLondon) reported from East Ham, England

    @O2 how come i can get a phone signal under the Thames on the Jubilee line but zero signal on Shooters Hill, SE18?

  • hedaramusic hedara (@hedaramusic) reported from Hammersmith, England

    @O2 absolute JOKE of a service today. Got a deal offered to me by your retentions team TODAY, I ring back later to call it and no one with authorise it. Been passed to and fro for an hour and a half and got NOWHERE. The phone and deal I want is sat in my basket. Help.

  • SteveHodgson1 Steve Hodgson (@SteveHodgson1) reported from Merton, England

    @O2 are you having power problems in the SW London area? I can’t get a service which is normally excellent

  • PatrickKeyte Patrick Keyte (@PatrickKeyte) reported from London, England

    @O2 please can you help me? Numerous people are getting calls from my mobile number when I haven’t actually called them or even have their details to start with. This has happened twice in the last week with two different people

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    @cgledhill @McDonaldsUK @O2 I think the more pressing question is: Why are you using a public wi-fi network?

  • SteveHodgson1 Steve Hodgson (@SteveHodgson1) reported from Merton, England

    @O2 Hi, yes I’ve done both. Apps are so slow loading when wireless is switched off and service isn’t great on 3G or 4G. Used to be excellent

  • cgledhill Chris Gledhill (@cgledhill) reported from Whyteleafe, England

    @AnjLatif @McDonaldsUK @O2 What’s the problem with the privacy feature? They can still track by asking customers to sign in for free WiFi

  • silverback1809 Shane Pender (@silverback1809) reported from Bromley, England

    @O2 Is there an issue for WhatsApp videos on o2? Both mine and my other half’s WhatsApp has stopped playing videos were sent. I use some videos I’m sent for my job!!!! I’ve deleted the app I’ve contacted WhatsApp. Still nothing is working!

  • aydenwilsonHE Ayden Wilson (@aydenwilsonHE) reported from Hackney, England

    Anyone else lost @O2 signal?

  • yasirkiani22 Yasir kiani (@yasirkiani22) reported from East Ham, England

    @O2 it’s been three weeks now and very poor customer service no response???

  • yasirkiani22 Yasir kiani (@yasirkiani22) reported from East Ham, England

    @O2 having bad experience with o2 service after 15 year 😡😡😡

  • siegeism siege (@siegeism) reported from London, England

    @O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.

  • CHellicar Carl Hellicar (@CHellicar) reported from Sutton at Hone, England

    @MikeHollows @O2 Yeah is this something OfCom can help with?

  • J5752x Jay S. (@J5752x) reported from Paddington, England

    Went to @O2 #TCR to swap my monthly contract onto a prepaid card. I was told it has to be done over the phone and they can’t issue a new SIM in store. Went to @EE and asked if I could transfer my number to them. The seem enthusiastic

  • kieranbowley KB_UK (@kieranbowley) reported from Bexleyheath, England

    @O2 Sadly I am an enterprise customer. Any idea when they are going to be available?

  • kostas1903 Esmer Ozan (@kostas1903) reported from Bexleyheath, England

    @O2 The UK’s number 1 network? Don’t make me laugh ! I’ve just switched from Vodafone to 02 and that was the worst decision I’ve ever made 🤬🤬🤬 I barely get 1 bar. My phone keep disconnecting in central london. Calls are always failing. 02 is my disappointment.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • al3xjw Alex J Wood 🎨 🇪🇺 (@al3xjw) reported

    @O2 @bellerina12 I’ve tried this too and no luck. Terrible service.

  • tashajulianne tasha (@tashajulianne) reported

    @O2 the link for odeon cinema ticket is broken?

  • Nat3006 Nat Cowan (@Nat3006) reported

    @O2 @giffgaff is your network still down as I can't get network at my work place

  • elise_john85 Elise (@elise_john85) reported

    Hi @O2 can you tell me how to sort out Volt please?I’ve tried on the o2 app but have very little phone reception in my house and currently my Virgin broadband isn’t working. Both accounts are at the same address so I’d like some of the benefits please (signal and wifi preferably)

  • tomgstott Tom Stott (@tomgstott) reported

    @O2 Why? So you can tell me that there are no issues. To what end? I've followed every means of recourse I can and i got nowhere. The only thing I can do now is move and it's a shame because you are one of the few retailers that carry my prefeed phone brand (@sonyxperia ).

  • ChloeLiddle8 chloe (@ChloeLiddle8) reported

    @O2 please let me win tickets to see #dontworrydarling in Durham cinema... I've spent all my money on Harry already so Please help me out

  • lestereverton80 ᵀᴼᶠᶠᴱᴱᴹᴬᴺᴸᴱˢᵀᴱᴿ✨1878 (@lestereverton80) reported

    @O2 can u help me please

  • GarvJ7483 Gareth Jones (@GarvJ7483) reported

    @O2 been without any form of signal for over 12 hours now and when you go onto your service checker it says a mast is down. Is there an ETA on when this will be resolved? L40 area

  • 19craig19 Craig1919 (@19craig19) reported

    @O2 Why are 02 the most expensive for a contract even though I'm a existing customer?

  • WorkoutWoollam Darren Woollam (@WorkoutWoollam) reported

    @O2 hi. There is a mast issue at st5 2le for over 2 weeks now. No info or updates on your issues page. What’s going on?