O2

O2 Outage Report in Greenwich, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Greenwich, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Greenwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Greenwich, Greater London, England 12/07/2025 16:45

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Greenwich, Greater London, England

The most recent O2 outage reports came from the following cities: Islington, Hackney, London, City of London, Croydon, Ilford, Hammersmith, Bexleyheath, Sevenoaks, Poplar, City of Westminster, Merton, Romford, Caterham and Erith.

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City Problem Type Report Time
United KingdomIslington Internet
United KingdomHackney Internet
United KingdomLondon Phone
United KingdomCity of London Phone
United KingdomLondon E-mail
United KingdomHackney Phone

Community Discussion

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O2 Issues Reports Near Greenwich, England

Latest outage, problems and issue reports in Greenwich and nearby locations:

  • PatrickKeyte Patrick Keyte (@PatrickKeyte) reported from London, England

    @O2 please can you help me? Numerous people are getting calls from my mobile number when I haven’t actually called them or even have their details to start with. This has happened twice in the last week with two different people

  • jordanharris86 Jord (@jordanharris86) reported from Poplar, England

    @O2 hi, this morning I ordered a case from your website and it said there was a problem, but my card provider is saying the payment has gone through. Can you confirm whether this was the case or not? Thanks

  • daveya90 David (@daveya90) reported from Wandsworth, England

    @O2 just went into one of your stores to upgrade my phone and experienced the worst customer service. Was told to recycle my phone with another shop in the shopping centre and be without a phone for 3 days cause they’d “give me a better offer” and told I could shop online instead

  • Kierbro Kieran Brown #FRSA 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@Kierbro) reported from Camberwell, England

    @O2 Tried that. Unfortunately because of when I took out my last contract (just before you changed your terms) I’m stuck with this old handset until I can pay off £700 remaining on device. Shame as the new amazing iPhone camera would help my burgeoning photograph business massively.

  • yasirkiani22 Yasir kiani (@yasirkiani22) reported from East Ham, England

    @O2 having bad experience with o2 service after 15 year 😡😡😡

  • des700 des (@des700) reported from Camberwell, England

    @O2 I have no data. Have upgraded to unlimited but cannot add bolt ins until the upgrade arrives. Why? I need data for work. Please help

  • saps_JP John (@saps_JP) reported from Stratford, England

    Seriously @O2 literally just taken out a contract with them and already worst service!!! Phone hasn’t arrived and was supposed to last Friday, only to find out it was sent back. Now I have to wait til they receive it and reorder another one.

  • PaulGrayburn Paul (@PaulGrayburn) reported from Romford, England

    @mobilemandan @O2 Just got 8Mbps down 🎉 Did get just under 300Mbps on 5G in London earlier but it’s still very patchy in the city.

  • siegeism siege (@siegeism) reported from London, England

    @O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.

  • Maria__RG María (@Maria__RG) reported from East Ham, England

    @chellemccann @FitBits_ @O2 I have been trying to top up my phone for the las 3 hrs with no success - i believe their system is down, quite annoying!

  • Mountie31 Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported from Tottenham, England

    @O2 You have had this problem for the last 20 years doubt a self help guide will work. Ive made several complaints so end of contract I will be looking for a new service provider ...

  • kieranbowley KB_UK (@kieranbowley) reported from Bexleyheath, England

    @O2 Sadly I am an enterprise customer. Any idea when they are going to be available?

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @O2 why is it so hard to get your systems to work properly. Don’t give me automated messages telling me I am overdue with my bill when I am not. Then sort out your customer support. How can your AI engine be too busy to ‘talk’ to customers. Rubbish.

  • hedaramusic hedara (@hedaramusic) reported from Hammersmith, England

    @O2 absolute JOKE of a service today. Got a deal offered to me by your retentions team TODAY, I ring back later to call it and no one with authorise it. Been passed to and fro for an hour and a half and got NOWHERE. The phone and deal I want is sat in my basket. Help.

  • siegeism siege (@siegeism) reported from London, England

    @O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?

  • TMytton90 Tom Mytton (@TMytton90) reported from Wandsworth, England

    @O2 had hardly any signal all week in SW16. No notification of works on the local masts. No impressed

  • J5752x Jay S. (@J5752x) reported from Paddington, England

    Went to @O2 #TCR to swap my monthly contract onto a prepaid card. I was told it has to be done over the phone and they can’t issue a new SIM in store. Went to @EE and asked if I could transfer my number to them. The seem enthusiastic

  • des700 des (@des700) reported from Camberwell, England

    Hey @O2 ten year customer here, I have no data for 8 days after upgrading to unlimited data because I need data. I need data. What can be done? I will be looking for a solution elsewhere if you cannot help.

  • yasirkiani22 Yasir kiani (@yasirkiani22) reported from East Ham, England

    @O2 it’s been three weeks now and very poor customer service no response???

  • claireleonePR Claire Foster FCIPR (@claireleonePR) reported from Sutton at Hone, England

    @O2 how can I cancel my amazon music please?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • jacksonbarry1 barry jackson (@jacksonbarry1) reported

    @O2 @nicnac_14 This is disgusting I’ve been a loyal customer for years. Now that money will have to be saved of my grocery bill.

  • John10649040 John John. ( who’s John ? ) (@John10649040) reported

    @TheRealToddy88 @O2 O2 utter shite , as a provider they are by far the worst and most expensive !

  • sdgxs13 Graham (@sdgxs13) reported

    @WSU_Albion @O2 Regrettably most of the service providers are doing the same, BT & EE (14.4%) to name a few. It stinks 😡

  • OrendaBooks Karen Sullivan 🇺🇦 (@OrendaBooks) reported

    @chicklit_fan @O2 Ah, I need a lot of data for work when I travel, etc. Not too bad for you, at least. x

  • Smithpeteralb72 Smithpeteralb71; ❤#YNWA❤ 🇺🇦 (@Smithpeteralb72) reported

    @O2 No phone back appts available for a week. Dreadful customer service

  • gi38928705 Gil (@gi38928705) reported

    @TheO2 @O2 @Ofcom highly unprofessional and poor customer services - iPhone with non genuine camera !!! O2 doesn’t seem to care ….where as I paid hefty amount to get genuine phone … Apple also confirmed “Phone failed camera’s authentication” but nothing done by O2

  • Breadmaker6 Breadmaker6 (@Breadmaker6) reported

    @novahob @O2 Have same issues with @EE I'm ready for an upgrade. But anything I agree today will be subject to a price increase. So not going to bother. Will leave to another provider on a SIM only basis and then buy phones direct from manufacturers. No support for loyalty anymore it seems.

  • KingMxks bob. (@KingMxks) reported

    @O2 my odeon priority code is not working at checkout!

  • PaulineCamp6e11 Pauline Campbell (@PaulineCamp6e11) reported

    @O2 very disappointing customer service. I am 6 hrs on a chat waiting ... and also 1hr+ on the phone, did speak to someone after 15mins only to be passed on to someone else, but it actually fact I'm still on hold 45 mins later.

  • MrB902010 Mr B (@MrB902010) reported

    @O2 paid my bill 2 weeks ago and I still have no data, neither am I able to send texts or make calls. Can you help with this?