O2

O2 Outage Report in Greenwich, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Greenwich, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Greenwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Greenwich, Greater London, England 02/23/2026 09:40

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Greenwich, Greater London, England

The most recent O2 outage reports came from the following cities: Abbey Wood, London, Harringay, Hackney, Dartford, City of London, Newham, Tower Hamlets, Chigwell, City of Westminster, Waltham Forest, Thornton Heath, Kensington, Southwark and Wandsworth.

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City Problem Type Report Time
United KingdomAbbey Wood Total Blackout
United KingdomLondon Total Blackout
United KingdomHarringay Phone
United KingdomLondon Internet
United KingdomHackney Phone
United KingdomDartford Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Greenwich, England

Latest outage, problems and issue reports in Greenwich and nearby locations:

  • andrewstokes1 ANDREW STOKES (@andrewstokes1) reported from Romford, England

    @O2 are you having network issues today in the RM1 area as getting only 1 bar and sometimes none at all with calls and sms failing to send or connect on more then one device

  • hannahmjoness Hannah Jones (@hannahmjoness) reported from Camberwell, England

    @O2 your 3G service in London is actually a joke

  • sophiegdonnelly Sophie Donnelly (@sophiegdonnelly) reported from City of London, England

    @O2 please can you do me a favour and dm me so I can give you my friend at works number to call her back - she has some questions about her phone contract and nobody on your customer care line seems to know the answers - don’t make me listen to her ranting anymore pls 😢😢😢😢😢

  • jonesy040669 steve jones (@jonesy040669) reported from Croydon, England

    @O2 my phone doesn’t connect to the internet via 4G can you help me

  • Retiremove Jane Slade (@Retiremove) reported from Wandsworth, England

    @O2 promised to unlock my phone within 72 hours but still locked and no sign of anything happening. Worst customer service - promise and don’t deliver.

  • jonesy040669 steve jones (@jonesy040669) reported from Croydon, England

    @O2 is there a problem with the network as I can’t get onto the internet when not on Wi-fi

  • spences10 𝙎𝙘𝙤𝙩𝙩 𝙎𝙥𝙚𝙣𝙘𝙚 👨‍💻 (@spences10) reported from Swanley, England

    @O2 I don't have to give a reason for wanting to leave, but what I will say is the unnecessary hoops I had to jump through to get my PAC certainly aren't helping your case for persuading me to stay. It's not a nice customer experience.

  • Nats2801 Natalie Woods (@Nats2801) reported from Swanley, England

    What’s happening on o2 had no signal for approx 3 hours now. @O2

  • LydiaElenaxo Λυδια-Έλενα (@LydiaElenaxo) reported from Tottenham, England

    After 11 years with @O2 they are really trying my patience today.. I’ve been a loyal customer and honestly upgrading has been horrendous with you.. I think @EE might be my new home from today

  • purpleandpunk Sharon Mitchell (@purpleandpunk) reported from Hextable, England

    Hey @O2 No service here but your status checker says there is no problem. I beg to differ!

  • LynseyWhite2 Lynsey White (@LynseyWhite2) reported from Wandsworth, England

    @O2 fraud team apparently sent @dhlexpressuk to pick up the phone I never wanted between 9-11am this morning...shock no one arrived, I still have a phone I didn’t order, and I still can’t get into my account to check anything is actually resolve! #worstcustomerservice

  • SteveHodgson1 Steve Hodgson (@SteveHodgson1) reported from Merton, England

    Wow, I’ve been with O2 for over 11 years, with 2 different contracts, never received a thing from them. Well done to you. I will be going elsewhere when my contract ends @O2

  • tobyadams Toby Adams (@tobyadams) reported from Dartford, England

    @O2 was supposed to receive payment from your recycle scheme by 5pm today, but have not. Can’t get through to customer helpline either 😡

  • zarascakes Zara (@zarascakes) reported from Croydon, England

    @ThompsonMorgan still waiting for two orders from weeks ago! No email response!! No update! Quick to take money-but don’t deliver! So fed up!! Never again!!!! One order was via @O2 😡😡😡😡

  • DaFluffMeister Mat Skipper-Banks (@DaFluffMeister) reported from Bexleyheath, England

    @O2 Tbh it’s not just the calling, the main issue is the lack of 4g and it’s awful speed, 3G, when it kicks in, is ok but in this day and age not getting 4g is a problem ;(

  • HopeVonJoel Hope Fashion Stylist (@HopeVonJoel) reported from Wandsworth, England

    @O2 very upset by terrible customer service and rudeness by assistant at Balham branch. How do I report this incident #upset #o2 #rudeness

  • 2_4_Flinching 2 for flinching (@2_4_Flinching) reported from Camden Town, England

    @O2 I feel let down as a customer for the first time in 4 years of loyalty. I pay £10 for same day delivery of my upgrade for this evening and it has not arrived! Thanks I’ll just hope my phone that’s being replaced hangs on till someone delivers it!

  • chloefinlayson Chloe Finlayson (@chloefinlayson) reported from City of London, England

    @naomihall_ @O2 It’s so frustrating! When I checked yesterday it said service was fine in Islington but then when I got home had to data there either 😥 glad it isn’t just me having issues though

  • Thinkbig261 Thinkbig26 (@Thinkbig261) reported from Stratford, England

    @O2 I just want to let you know that im going to EE. Its not me its you, your just not what i want no more you don't offer me anything good for being loyal EE is just better. 💔 sorry not sorry p.s its a polite **** you if that wasn't clear but just in case **** YOU!

  • MetallicWood 👊🏿 Tinashe 👊🏿 (@MetallicWood) reported from Bromley, England

    @o2 your data coverage is atrocious, one would think you are still stuck in 2006 🙄 #data #o2 #coverage #shit #4gCrap

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • edw241 David edwards (@edw241) reported

    @O2 any chance of a phone signal Guys? No improvement round here (TA14) in a decade. Unbelievably poor…

  • EwanEaston Ewan Easton (@EwanEaston) reported

    @O2 Tried everything that’s recommended on the o2 forum. Still not working.

  • malsyboy Al (@malsyboy) reported

    @O2 further to my earlier tweet, o2 complaints are terrible too. No signal in Portsmouth dock, should be 5G getting E (c.1994). Should of stayed with EE!

  • __luuwilliams luu (@__luuwilliams) reported

    @O2 clearly don’t want me to pay my final bill with them, have attempted to do this several times online and through the app, no longer recognises my details. Also tried ringing customer services and have been cut off every time after being put in a queue. Glad I left them now 👍🏼

  • catherineheb Catherine (@catherineheb) reported

    @O2 I’ve had no phone signal for 24 hours, your help option in the o2 app just takes me to an online link to tell me a mast isn’t working properly. Need to speak to someone ASAP as can’t send or receive texts or calls!

  • nirouabs Niroshia Abdulla (@nirouabs) reported

    @O2 what is going on with your customer service. Cannot get anyone on the phone or live chat. Need a replacement sim for my elderly dad. Please sort this. I have been a customer for over 20 years. This might change shortly along with all 8 members of my family.

  • edupayton Miss Mylroie (@edupayton) reported

    Just spoken to the rudest advisor on the phone whilst trying to cancel phone contract with O2. @o2 I suggest you have a listen back to the call as a demonstration on how NOT to talk to customers

  • UKCopHumour UK Cop Humour (@UKCopHumour) reported

    @GorillaoJustice @O2 Merged with virgin media! Since the merge, my signal has been bloody awful and in some areas that used to be 4G have now dipped to 3G. The signal has been so bad now thinking of changing contract

  • villetaone Alex (@villetaone) reported

    @O2 Sucks, unfair that some people can get good deals but long existing customers can not. Buuuu O2

  • fasculineking Khaz. (@fasculineking) reported

    I’ve paid for my new watch and I’ve been refunded, twice immediately!? Why? Medically I NEED it, wtf is going on @O2?