O2 Outage Report in Greenwich, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Greenwich, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Greenwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (30%)
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Total Blackout (11%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Greenwich, Greater London, England
The most recent O2 outage reports came from the following cities: Newham, Tower Hamlets, Chigwell, City of Westminster, London, Waltham Forest, Thornton Heath, Hackney, Harringay, Kensington, Southwark, City of London, Wandsworth, Wallington and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
 Newham |
Internet | |
| Tower Hamlets |
Internet | |
| Chigwell |
Internet | |
| Newham |
Phone | |
| City of Westminster |
Phone | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Greenwich, England
Latest outage, problems and issue reports in Greenwich and nearby locations:
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Lebby Eyres
(@LebbyE) reported
from
Islington, England
I would just like to say I had three back to back chats starting at 12pm today and at that precise moment @O2 went down. WhatsApp coming to the rescue for some but not all. Aargh.
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Elizabeth Waight
(@ElizabethWaight) reported
from
Poplar, England
@KateAGriffin @O2 I called @CPWTweets and got an amazing deal switching to EE. So quite glad they were rude 😉
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Tom Samuel
(@Tjsam1000) reported
from
Whyteleafe, England
@O2 phone network down yet again in CR3 can’t wait to change networks in January absolute shambles happening all the time and all I keep getting back is we are sorry. No good when I should be working from home. #o2
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Elizabeth Waight
(@ElizabethWaight) reported
from
Poplar, England
After being on hold @O2 for an age to upgrade, customer service bloke atonal and barely responsive, then for some reason could no longer hear me, said FFS down the phone and hung up. Brilliant work. Think I’ll be switching provider.
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@O2 Your crap eCommerce system is driving me away, EE is looking better all the time! Sort it out! there was a deal 4 weeks ago for upgrading to a iPhone 11 Pro Max for 30 plus 37 a month can’t get that now!!!! So bad for a company in this sector to have such a bad eCommerce
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Mr Grayburn
(@PaulGrayburn) reported
from
Romford, England
Hey @O2 I wish you’d stop shoving Disney+ down my throat as an extra. What would be nice is being able to share my data with my son but you won’t allow that. My biggest regret rejoining you. Probably wouldn’t of bothered if I knew!
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Sean Parry
(@SeanEdwardParry) reported
from
Wandsworth, England
@O2 Please help me set up visual voicemail on my iPhone SE 2020 - I’m finding it impossible!
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John Till
(@JohnTillUK) reported
from
City of London, England
@yamesh Alas as I’ve never left them - after 23 years so far - I don’t think it includes me. Still waiting for @o2 to recognise my loyalty though
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Tania d'Alcor #FBPE 🕷🐟🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺
(@TaniaAlcor) reported
from
Kensington, England
@No_es_bueno_Bob @O2 In west London around 2am EEweb connection went down for approx half an hour.
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Tom Byford
(@tombyford) reported
from
Paddington, England
@_peetaypan @O2 If you want to keep your number you can get a PAC code by texting PAC to 65075 once you give that to your new network provider you shouldn’t have any more hassle
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VINNY P
(@vinnypDJ) reported
from
Bexleyheath, England
Looking forward to going in to the @O2 & Sport Direct shop (they deleted there twitter) To argue with one of there nice colleagues who mite of struggled with there **** 80% wages, about ******** ups with my orders they sent me in lockdown & that the 30days to sort it, is over
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Gill Kirby
(@GillKirby) reported
from
Islington, England
@O2 How funny that publicly you demonstrate great customer service, but having DM’d you which you requested, you’ve now gone very silent! Not my idea of service.
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Irene Barnett
(@Thestylist4you) reported
from
Poplar, England
@LiamYulhanson @O2 What 😳 thats terrible Liam.x
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bambam
(@mustafayadigg) reported
from
Croydon, England
@O2 I never get a signal in my home. I dont receive calls and just get text messages saying I've missed calls and I have to walk outside to make a call. Everytime i call they say theres works going on. This has been happening for 3 years now
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Alex
(@Alx_R_M) reported
from
Paddington, England
@O2 #help #GPS I have just discovered that my location cannot be seen for some apps on 4G just on WiFi connection. I do not understand this issue and I will need if possible an answer. #ThankYou
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Corey Lee
(@caddydorey) reported
from
Croydon, England
@breffski @O2 Ngl, I thought it would be ****, but the best decision I’ve ever made was switching to @SkyUK for my contract. price is decent, signal is great here and their customer service was great when I had an issue. It’s defiantly not your first thought but for me it was a great decision
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BEX
(@Bex_Stinson) reported
from
Camden Town, England
Update! The problem I need fixing is that I can’t make phone calls. So I can’t ring my energy supplier about being cut off, or my GP about my asthma. My phone won’t call any number at all. I told @O2. Finally. Thankfully, @O2 sent me a DM and asked me to call them to sort it
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William Hill
(@hillww1) reported
from
Stratford, England
@O2 Glad I got my #SamsungGalaxyS20 before the shutdown and have now, #5G signal too 👍🙂
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ScottCanEat
(@ScottCanEat) reported
from
London, England
Hey @O2.. I #know these are weird times. i placed an order on sunday confimed & paid. online shop says next say delivery is still available. Ive emailed, replied with please use chat. Chats off line. I phoned and only upgrades and leaving o2 calls are accepted. Help
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Gill Kirby
(@GillKirby) reported
from
Islington, England
@O2 Still waiting for a call back. I guess even in a sunny day like today. Hell could freeze over. But I’m not holding my breath. I’d say poor customer service, but this is actually abysmal!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Robin Wilson
(@robinwilson16) reported
@O2 My Samsung Galaxy Fold was sent for warranty repair on Sat 6th August and over 2 months later, 6 hours on the phone to O2 and 2.5 hours in the O2 shop I do not have the refund I was promised or a replacement device. Is anyone able to help please?
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ALSoftworks
(@ALSoftworks) reported
@O2 stop tweeting and fix ur internet
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Julian
(@Julianhomeboy) reported
@virginmedia @O2 @virginhelp 4g is slower than the 4g+.. hence the speed tests. Can you confirm its a virgin issue???? If its not then why does vodaphone sim give me the faster 4g+
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Stuart Taylor - TITANTAYL0R
(@TITANTAYL0R) reported
@O2 for the past few weeks, maybe even months your signal in all the Bolton areas have been shocking, supposed to get 5G, I’m lucky to get 4G, please sort it out as your network isn’t fit for purpose
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i'm bizl
(@bizl) reported
@o2 @O2Careers Thembi 1394042515 CapeTown call center is the only 1 who seems to understand what to do after just under 4 weeks of fail!!!🫣
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i'm bizl
(@bizl) reported
@o2 @O2Careers since when did 'divert calls' or 'migrate number' as your staff calls it, mean 'disconnect my number'? It's more than 20days now 🫣 and there's nowhere too turn to for help. Just nowhere nearshore
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Michael Williams
(@Michael40547044) reported
@VodafoneUK So due to your shocking customer service, and lies after lies about my order of Apple Watch 8 and iPhone 14 pro max we have cancelled our order. Unbelievably bad service @O2 we will be coming over to you….
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adison
(@adison33601185) reported
@O2 I’ve had no signal at all for 48 hours, network checker says a mast isn’t working. ETA for this to be sorted?! Absolutely ridiculous!! N12 7BP, London
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Hilary
(@hilary1951) reported
@O2 please help me I am unable to receive mobile call.
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Michael Williams
(@Michael40547044) reported
So the saga continues…. @VodafoneGroup you have forced us to cancel our order with your shocking customer service and the lies after lies after lies about our order of iPhone 14pro max and Apple Watch. @O2 we will be coming over to you.