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O2 Outage Report in Greenwich, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Greenwich, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Greenwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Greenwich, England

The most recent O2 outage reports came from the following cities: City of London, London, Hammersmith, Newham, Wandsworth, Paddington, Croydon, Hackney, Bromley, Kensington, Poplar, Brentwood, Muswell Hill, Southwark, and Ilford.

CityProblem TypeReport Time
City of London Internet 2 days ago
London Wi-fi 3 days ago
London Phone 3 days ago
Hammersmith Internet 3 days ago
London Phone 4 days ago
Hammersmith Internet 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Greenwich, England

Latest outage, problems and issue reports in Greenwich and nearby locations:

  • KtHob
    Katie Hobden (@KtHob) reported from City of London, England

    Terrible customer service from @O2 who charged me £40 for data even though my data roaming was off #switchingtovodaphone #callingeverytimeigoabroadisnotpractical

  • Peachey_79
    Charlene (@Peachey_79) reported from Wandsworth, England

    @O2 Well after 3 phone calls and the staff in your Wandsworth store trying I was told I couldn’t cancel and had to wait.

  • RalphVarcoe
    Ralph Varcoe (@RalphVarcoe) reported from Merton, England

    @O2 Your own website says there’s a mast down. We had a problem quite a few weeks ago. Zero coverage makes o2 useless.

  • HopeVonJoel
    Hope Fashion Stylist (@HopeVonJoel) reported from Wandsworth, England

    @O2 very upset by terrible customer service and rudeness by assistant at Balham branch. How do I report this incident #upset #o2 #rudeness

  • RalphVarcoe
    Ralph Varcoe (@RalphVarcoe) reported from Merton, England

    @O2 Can you sort your mast out in Wimbledon please. Totally crap service for weeks and weeks and weeks. Really poor!

  • Cla_Cottingham
    Claire Cottingham (@Cla_Cottingham) reported from Wandsworth, England

    @O2 Help. Unfortunately not which I now understand is not ideal!

  • LynseyWhite2
    Lynsey White (@LynseyWhite2) reported from Wandsworth, England

    @O2 fraud team apparently sent @dhlexpressuk to pick up the phone I never wanted between 9-11am this morning...shock no one arrived, I still have a phone I didn’t order, and I still can’t get into my account to check anything is actually resolve! #worstcustomerservice

  • AkilAlakil
    عقيل العقيل (@AkilAlakil) reported from Poplar, England

    @O2 @bluebear2207 H2, 2019 almost there. You should live up to your promise. Otherwise we will never trust you.

  • spences10
    𝙎𝙘𝙤𝙩𝙩 𝙎𝙥𝙚𝙣𝙘𝙚 👨‍💻 (@spences10) reported from Swanley, England

    @O2 I don't have to give a reason for wanting to leave, but what I will say is the unnecessary hoops I had to jump through to get my PAC certainly aren't helping your case for persuading me to stay. It's not a nice customer experience.

  • zarascakes
    Zara (@zarascakes) reported from Croydon, England

    @ThompsonMorgan still waiting for two orders from weeks ago! No email response!! No update! Quick to take money-but don’t deliver! So fed up!! Never again!!!! One order was via @O2 😡😡😡😡

  • The_Lady_Jade_X
    Mrs Lady Jade ❤ (@The_Lady_Jade_X) reported from London, England

    Mother in law will deffo b leavin @O2 when her contracts up. She’s been abroad loads n never had issues. Goes Jamaica with new iPhone no issues. Goes to Europe with iPhone and no network. Apparently she needed to call them before n get a bolt. Load of rubbish! CS no help either!

  • andrewstokes1
    ANDREW STOKES (@andrewstokes1) reported from Romford, England

    @O2 are you having network issues today in the RM1 area as getting only 1 bar and sometimes none at all with calls and sms failing to send or connect on more then one device

  • aavalostorres
    Arturo Avalos Torres (@aavalostorres) reported from Stratford, England

    @O2 I would love to, specially cuz your phones are unlocked but I made a huge mistake by signing a contract with EE, wrong network

  • Peachey_79
    Charlene (@Peachey_79) reported from Wandsworth, England

    Worse customer service @o2 I give up!

  • MissPaulaGreen
    Paula (@MissPaulaGreen) reported from Camden Town, England

    @O2 I have noticed that the WiFi is not working in 2 locations today 👀🤨

  • JohnBur57441479
    John Burch (@JohnBur57441479) reported from Bexleyheath, England

    @O2 very disappointed and suprised that after 2 months without mobile service in my home you will not be providing any compensation! Contract up in September. I’ll be off to a different supplier. Anyone reading this please retweet so other users understand this crazy @O2 policy.

  • 24_7_Raver
    Will McLeish (@24_7_Raver) reported from Camberwell, England

    @O2 You lot come back with the same answer all the time. One day you’ll admit that it’s just a poor network and there is better ones out there

  • MedinaMadam
    Eva Hamilton (@MedinaMadam) reported from Camberwell, England

    Not good customer service at all! Maybe you need to join me @O2

  • Zenwork21
    Zenwork (@Zenwork21) reported from Poplar, England

    @O2 I don’t think you are doing enough to protect from dodgy premium numbers. They should be banned by default not only by customers requests. I have been charged for 6£ for 6 seconds. This is really bad and yours policy do allow it

  • hannahmjoness
    Hannah Jones (@hannahmjoness) reported from Camberwell, England

    @O2 your 3G service in London is actually a joke

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • itsmeadele_
    Adele (@itsmeadele_) reported

    @O2 how can I contact someone to speak to regarding an issue with fraud?

  • ManLikeDebs
    IG@Stockpickersacademy #LearnToInvest 🇬🇧🇳🇬🇬🇬 (@ManLikeDebs) reported

    Who even uses O2 as a phone network It's dead. I own shares on Telephonica who own O2 where is my O2 prority AS A SHAREHOLDER @O2

  • SmallFry_xox
    tor del ray (@SmallFry_xox) reported

    @O2 hi I need help with my phone it seems to be blocking things

  • doweyd
    DOWEY (@doweyd) reported

    @O2 Anywhere in the CV6 area of Coventry, Belfast city airport Newcastle Borthern ireland Coventry city centre. All 1 bar of service. Literally whole areas of major cities that have zero coverage. Can’t watch a video on any app without freezing and the whirling wheel

  • TheTyChapman
    Tyler Chapman (@TheTyChapman) reported

    Why is @O2 signal so bad in my area constantly!! So close to changing providers, please improve in YO12! #rubbish

  • tweetstrong91
    Nathan Strong (@tweetstrong91) reported

    @madcow42 @ShitChester @O2 Exactly. My phone shows 4G everywhere I go but it never loads anything. Makes my phone redundant in the city centre.

  • Christhefish86
    Chris (@Christhefish86) reported

    @O2 If it was a few weeks I wouldn't mind but its rapidly closing in on 3 months without a signal at home, I have missed so many important calls because people can't get in touch with me, it's a joke. I've been an O2 customer for nearly 20 years but once I can afford to I'm out.

  • ppnd84
    H (@ppnd84) reported

    @O2 Am trying to ring 202 and every time I nearly get through to a human, the automated voice just says "Bye" and hangs up on me. Need an urgent issue resolved today before I leave the country.

  • tomwgrant
    Tom Grant (@tomwgrant) reported

    @O2 can’t write this. Just hang up again!!!!! For xxxx sake!!!! X

  • RebeccaTwigg
    Rebecca Twigg (@RebeccaTwigg) reported

    @O2 Please can someone contact me regarding my complaint. Trying to cancel within the 14 days and getting nowhere