O2 Outage Report in Greenwich, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Greenwich, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Greenwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (15%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Greenwich, Greater London, England
The most recent O2 outage reports came from the following cities: Hammersmith, London, Poplar, Hackney, Brentwood, Muswell Hill, Southwark, Ilford, Paddington, Thornton Heath, Upminster, City of London, Abbey Wood, Harringay and Dartford.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Phone | ||
| Wi-fi | ||
| TV | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Greenwich, England
Latest outage, problems and issue reports in Greenwich and nearby locations:
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Λυδια-Έλενα
(@LydiaElenaxo) reported
from
Tottenham, England
After 11 years with @O2 they are really trying my patience today.. I’ve been a loyal customer and honestly upgrading has been horrendous with you.. I think @EE might be my new home from today
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Chloe Finlayson
(@chloefinlayson) reported
from
City of London, England
@naomihall_ @O2 It’s so frustrating! When I checked yesterday it said service was fine in Islington but then when I got home had to data there either 😥 glad it isn’t just me having issues though
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Natalie Woods
(@Nats2801) reported
from
Swanley, England
What’s happening on o2 had no signal for approx 3 hours now. @O2
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Jane Slade
(@Retiremove) reported
from
Wandsworth, England
@O2 promised to unlock my phone within 72 hours but still locked and no sign of anything happening. Worst customer service - promise and don’t deliver.
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Toby Adams
(@tobyadams) reported
from
Dartford, England
@O2 was supposed to receive payment from your recycle scheme by 5pm today, but have not. Can’t get through to customer helpline either 😡
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steve jones
(@jonesy040669) reported
from
Croydon, England
@O2 my phone doesn’t connect to the internet via 4G can you help me
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Sharon Mitchell
(@purpleandpunk) reported
from
Hextable, England
Hey @O2 No service here but your status checker says there is no problem. I beg to differ!
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2 for flinching
(@2_4_Flinching) reported
from
Camden Town, England
@O2 I feel let down as a customer for the first time in 4 years of loyalty. I pay £10 for same day delivery of my upgrade for this evening and it has not arrived! Thanks I’ll just hope my phone that’s being replaced hangs on till someone delivers it!
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Sophie Donnelly
(@sophiegdonnelly) reported
from
City of London, England
@O2 please can you do me a favour and dm me so I can give you my friend at works number to call her back - she has some questions about her phone contract and nobody on your customer care line seems to know the answers - don’t make me listen to her ranting anymore pls 😢😢😢😢😢
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👊🏿 Tinashe 👊🏿
(@MetallicWood) reported
from
Bromley, England
@o2 your data coverage is atrocious, one would think you are still stuck in 2006 🙄 #data #o2 #coverage #shit #4gCrap
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Jessica
(@Part_Mermaid) reported
from
Sutton at Hone, England
@Crippleywonk @O2 It was a bit of a wrench when I had to leave T-Mobile/EE. But they took our mast out and we don’t get signal at home now. I’ve had good experiences with most providers over the years. It’s not as scary as it may at first seem.
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Rebecca Pickering
(@Cronxgrl) reported
from
Camberwell, England
@O2 No if I type in WC1 it says there's a mast down
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steve jones
(@jonesy040669) reported
from
Croydon, England
@O2 is there a problem with the network as I can’t get onto the internet when not on Wi-fi
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Mat Skipper-Banks
(@DaFluffMeister) reported
from
Bexleyheath, England
@O2 hello you lovely people, so my phone is paid for so I’m now out of contract, been with you since day 1 but signal in DA15 7LE is shocking! A friend lives in DA15 8DQ and he said a mast has been worked on and his reception and 4G is now amazing, it’s about 1 mile away from me
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Tessa Dowling
(@SimplytheTess) reported
from
Croydon, England
@O2 nice that someone has taken a phone and contract out in my elderly, disabled mother's name and O2 wont help us out at all because she can't give you the password or security answer. Of course she can't, she didnt open the account! Can't even cancel the account, or 1/2
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Eddie Clarke 🐝
(@eddieclarke96) reported
from
Wandsworth, England
@SuzanneTelfer @O2 @SamsungUK @sumsung This sort of problem at launches and poor update record meant I gave up and went to Huawei
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davidweir
(@davidweir1973) reported
from
Ilford, England
DO NOT USE @O2 **** SERVICE!!!!!
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Steve Hodgson
(@SteveHodgson1) reported
from
Merton, England
Wow, I’ve been with O2 for over 11 years, with 2 different contracts, never received a thing from them. Well done to you. I will be going elsewhere when my contract ends @O2
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Thinkbig26
(@Thinkbig261) reported
from
Stratford, England
@O2 I just want to let you know that im going to EE. Its not me its you, your just not what i want no more you don't offer me anything good for being loyal EE is just better. 💔 sorry not sorry p.s its a polite **** you if that wasn't clear but just in case **** YOU!
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Mat Skipper-Banks
(@DaFluffMeister) reported
from
Bexleyheath, England
@O2 Tbh it’s not just the calling, the main issue is the lack of 4g and it’s awful speed, 3G, when it kicks in, is ok but in this day and age not getting 4g is a problem ;(
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Noel Vance
(@envance) reported
@O2 How incompetant to not be able to login online to your phone account without receiving a text message, SURELY if your phone is broken that's not going to be possible ?
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Dale Watts
(@Extinguisherman) reported
@lewisjarrett4 @O2 Retweet complaint using BBCWatchdig and WhichUk tags, the network is awful and the customer services is worse! People are starting to do this. It might get them to actually do something other than lie!
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Ian Elliot
(@IanRElliot) reported
@O2 Not asking for puk code. Child's phone won't let me do anything but the drop down box says "puk blocked"
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Rob Palmer
(@Rwlpalmer) reported
@TheGalox_ Eugh. The wait is awful. I've never been so lucky for @O2 to send it out this early. Not going to be shocked if it doesn't arrive till the 26th pm.
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Andy Davies
(@Andyjdavies1984) reported
Hey @O2 my airtime is out of contract and I want to change my tariff, buuuut it’s asking me to pay off the remainder of my handset to do so, is this correct? #help
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Dale Watts
(@Extinguisherman) reported
@jamesoll @O2 Hi, the customer service totally awful. If they fail to address your issues please retweet and add BBCWatchdog and Which magazines tags. I’m fed up with the networks rubbish connections and being lied to about callbacks
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kel- Boy
(@kelBoy02217600) reported
@O2 15 days with no phone. Still no one can help me, and it was you that lost my number! How is that even possible. And now you have changed my daughters too, yet I'm still being changed for something we can't use. Thanks for messing up the summer holidays.
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Julia Marston
(@JuliaMarston) reported
@O2 I will DM postcode but it is a known issue even your app tells me this but it’s just getting worse. Some days might as well not have a mobile phone !
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Ian Elliot
(@IanRElliot) reported
@O2 Can customer service unlock my phone with the puk if I can't do it? @O2
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Dean Williamson 🇺🇦
(@baramelon) reported
@O2 I've forgotten my password and everything time I'm given a code it says its incorrect. Can you please help?