O2 outages and service status in Greenwich, England

Problems in the last 24 hours in Greenwich, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Greenwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Greenwich, England

The most recent O2 outage reports came from the following cities: Dartford, Newham, and City of London.

City	Problem Type	Report Time
Dartford	Internet	6 days ago
Newham	Internet	7 days ago
City of London	Phone	29 days ago
Newham	Phone	2 months ago
City of London	Phone	2 months ago
City of London	Internet	2 months ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Greenwich, England

Latest outage, problems and issue reports in Greenwich and nearby locations:

• 
  Sheldon Tarpey (@SheldonLT) reported 6 minutes ago from City of London, England

  @UKGeocacher @ThreeUK @O2 Having the exact same issue when I’m around Liverpool Street for work. The biggest city yet the signal on Three is sooo bad.

• 
  sam fowler (@samfowler) reported 7 minutes ago from Camberwell, England

  @O2 why is signal so poor across east dulwich to Camberwell in south London. It isn’t that remote!

• 
  David Blooman (@dblooman) reported 8 minutes ago from Ilford, England

  An @O2 customer for 11 years, need a new phone and they are unable to offer me a deal until my upgrade window is open, which is for 4 weeks. I guess its off to a new provider

• 
  𝖆𝖒𝖓𝖆-𝖏𝖆𝖓𝖎𝖓𝖊 👼🏻🕊 (@amnajanine) reported 10 minutes ago from Poplar, England

  Keep getting calls from Botswana and Guyana every 5-10 mins and have over 100 calls now it’s acc pissing me off. And now from Guinea too! Seems like this is an @O2 problem where is the solution 😠

• 
  emmawebster (@emmawebster) reported 13 minutes ago from Camberwell, England

  @O231174239 @O2 I have paid off my device. There is no option to cancel my contract online, it says I need to call but no one picks up!!

• 
  David McBride FCCT (@davidmcbride1) reported 20 minutes ago from Erith, England

  @O2 @MoneySavingExp Just had emails to say that my monthly plan with O2 will increase by £2.50 in April rather than £1.80. No explanation as to why? Can you help? I have 2 plans with you and both of these cost under £17 so I'm looking at about a 15% rise.

• 
  Christian Mole (@KentishMole) reported 24 minutes ago from Camberwell, England

  @O2 well I flicked you a DM 18 hours ago for help re my iPad surfer plan and it’s been totally ignored. Perhaps this public tweet might trigger a response?

• 
  Mamta Milli Bhatt (@BhattMilli) reported 25 minutes ago from Poplar, England

  @O2 it says I have used my LW voucher for back to the future when I have not and I am trying to book it now. Can you help with resetting or giving me another voucher code please thank you.

• 
  Ian Crowne (@Toucsy) reported 27 minutes ago from Poplar, England

  This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

• 
  Janis Sinaj (PISCES) (@sinajtojayz) reported 37 minutes ago from Ilford, England

  @O2 I’m freaking fuming bill is up to date since Monday my phone still remains disconnected WTF...! Been promised since Monday to be reconnected..! Forking sort it out 🤬🤬

• 
  Phil Learney (@PhilLearney) reported 38 minutes ago from Bromley, England

  Refreshing customer service from @O2 Instead of using Covid as an excuse for their incompetence their customer service representatives just laugh at you. 🙄

• 
  Tony McDonald (@Mcdoto_tony) reported 38 minutes ago from Camberwell, England

  @MariaPiaTissot @O2 Oh no - you are not alone. I swapped to Virgin (EE) because it was so bad!

• 
  📶PhoneMast (@Phonemast) reported 43 minutes ago from Crayford, England

  Just update on this... @ThreeUK can be bothered to fix the issue and instead released my friends from their three contracts. Now migrated to @o2 because best deal they could find

• 
  María (@Maria__RG) reported 43 minutes ago from East Ham, England

  @chellemccann @FitBits_ @O2 I have been trying to top up my phone for the las 3 hrs with no success - i believe their system is down, quite annoying!

• 
  Gary Brian Smith (@MrGarySmith) reported 44 minutes ago from Dartford, England

  @tomkentuk @O2 Great but what worries me like you, lm a long time customer and a long time customer of Virgin when I heard that they’d merged I instantly thought there goes O2 as we know it… I’ve been trying to sort out broad band issues for 2 years Ofcom made them agree and they’re still not

• 
  Kay Bak (@kaybaka) reported 46 minutes ago from Camberwell, England

  @O2 Yes, the wifi isn’t working due to technical issues with @virginmedia and I need to leave the house for @O2 to work.

• 
  KB_UK (@kieranbowley) reported 51 minutes ago from Bexleyheath, England

  @O2 Sadly I am an enterprise customer. Any idea when they are going to be available?

• 
  Alan Greene (@AlanGreene73) reported 53 minutes ago from Bexleyheath, England

  @O2 It can happen anywhere at any time. Only way I know is when I look at phone. It’s not signal as when I turn phone off then back on it’s got full signal. It’s not just me. Check Twitter feed. So many people complaining about same problem

• 
  Lukas DiSparrow (@LukasDiSparrow) reported 59 minutes ago from Camberwell, England

  I wanted to ask chat support at @O2 IS IT POSSIBLE TO UNLOCK MY OLD PHONE. The idiot spent 45 MINUTES just asking ME security questions. STOP WITH THIS UNGA BUNGA CUSTOMER SERVICES. 45 MINUTES of bullshit and not one answer WTF. ******* morons.

• 
  Olly Groome (@ollygroome) reported 60 minutes ago from Bromley, England

  @sadamson84 @Suzysue8 @O2 That was after nearly 20 years of being their customer btw! Some get gift boxes, others get that sort of treatment 🙄

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Devs (@Destr0yT0Create) reported 9 minutes ago

  @McDoogan83 @peej1975 @O2 Was for me managed to get my spin but it's down again now.

• 
  Steve Nunn (@Proj65) reported 10 minutes ago

  @O2 @Propermister89 Hi. When I call your support number I am redirected to top up my account. There are no options to get help with activating a new SIM card. Plus the system does not recognize main debit card number, so I cannot top up the account either. The phone number 202 didn't work Help

• 
  Sian Evans (@Goodevansmedia) reported 13 minutes ago

  @O2 Have been a long term customer & 2day asked Tottenham Crt Rd shop 4 tech support to download email app. Asked ME what IMAP is, I asked them if they knew - no. Walked out. A waste of my time. Maybe they sell better than provide tech help. Any ideas where to go now for help?

• 
  Positive United Fan (@PostiveManu) reported 17 minutes ago

  @O2 Multiple, I live in sittingbourne its bad. Home, work, bad. Leicester to see family bad. Bournemouth weekend away, bad. Your status thing says its fine. Im not here to moan about it more just to ask can you do anything about it? And honestly, why is it the worst its ever been?

• 
  thedogger (@thedogger31) reported 19 minutes ago

  @O2 why is it if I go to uswitch and change my number I can get a great sim only deal yet as an existing customer o2 offer rubbish deals

• 
  Phil @ Noob Video Game Reviews (@Staytuneddisco) reported 25 minutes ago

  @O2 I must have tried about 10/15 different cities, and all come up with the same error. If there isn’t any iPhone 17 pro max in stock anywhere your in a bit of trouble The message doesn’t say “no stock” it says “no stores close for click and collect”

• 
  Wayne Tuckwell 💚🖤 (@waynetuckwell) reported 27 minutes ago

  @Lord_Viridis @O2 Ah yes the typical turn it on and off again! I stopped the script reading by announcing at the start of the call that I’m a 27year IT Veteran and over tried everything! No answer to that! I can’t believe just how poor a service they are providing

• 
  Anton Roe (@AROE77) reported 29 minutes ago

  @O2 Why is your 5G connection so poor! Even in London is rubbish! No chance of any speed or quality in Nottingham! Sort it out.

• 
  Quantum Infinite Seer Nikota888 (@NikotaLimitless) reported 32 minutes ago

  @O2 So went to o2 as my phone pin would not go into the phone and open had the phone for some time. No issues before. This is what unfolded I have an account with you and my phone would not allow me to put in my pin number so took the phone to hasting branch, served by a guy called Daniel to get a new sim, with the same number but the same problem arrived. I brought the phone off you a few years back he told me to contact Samsung you are only the provider he gave me a number he really was of no help and the other thing. I showed him my passport as id and started to put my passport info into the system this was without my permission. Do you want to explain why this unfolded this with my personal info. when you have my details on your system ???? Very Very disturbed by it all as you are provider's for a service I buy a phone off you but cannot get my phone sorted when something is wrong. If that is the case you should not be selling phones you cannot sort out or send away to fix the problem. serservice permission. I was asked to show proof of id not submit my passport info into your system. 3:58 PM

• 
  Tim Slater (@Timsy99) reported 33 minutes ago

  @O2 Me & my partner both in 02 get nothing in town but we are paying a lot of money each month & getting no service at all in our home town it’s really poor, member of a tennis club had a social day 35 of us 12 had 02 all said they have the same problem, has been going on for a year