O2

O2 Outage Report in Greenwich, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Greenwich, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Greenwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Greenwich, Greater London, England 12/13/2025 02:05

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Greenwich, Greater London, England

The most recent O2 outage reports came from the following cities: London, Paddington, City of Westminster, Hackney, Fulham, Islington, City of London, Croydon, Ilford, Hammersmith, Bexleyheath, Sevenoaks, Poplar, Merton and Romford.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomPaddington Total Blackout
United KingdomCity of Westminster Total Blackout
United KingdomCity of Westminster E-mail
United KingdomHackney Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Greenwich, England

Latest outage, problems and issue reports in Greenwich and nearby locations:

  • julsbvby afia. (@julsbvby) reported from Paddington, England

    It’s only O2 that I’ll get my order delivered to store and it still goes missing @O2 never fail to keep up with their whack service.

  • MSYENHA MSYENHA (@MSYENHA) reported from Wandsworth, England

    @O2 is the most shit network ever! Their customer service don’t even know the rules of the company! Never going back on o2 again!

  • julsbvby juls. (@julsbvby) reported from Camberwell, England

    @O2 honestly wth is going on with my network! For dayssss I can’t call and can’t receive calls when I’m at home.

  • tjwmurphy Timothy Murphy (@tjwmurphy) reported from Paddington, England

    @virginmedia No error. It just fails to connect. The Tick actually appears in the Wi-fi settingswhich makes it seem that the @o2 advert will pop up (the final step before connecting) but it never does. I have restarted my phone several times.

  • AlanGreene73 Alan Greene (@AlanGreene73) reported from London, England

    @cleggytaxi @O2 Yep you’re right. Signal dropped again.

  • spiritualvodka gwen 🕸🕷 (@spiritualvodka) reported from Stratford, England

    @O2 hi! I’m not sure if this is a you problem or an apple problem. But my mobile data will completely shut off around 4/5 times a day, turning the data on and off doesn’t bring it back. I have to completely reboot my phone 5 times a day at the moment. Pls help!!

  • lofty_london London Lofty (@lofty_london) reported from Camberwell, England

    @O2 Can you explain what they are please, why the mystery. I pay for a service that doesn't work where I live.

  • omar_sheikh Omar Sheikh (@omar_sheikh) reported from Lambeth, England

    @O2 Worst. Network. Ever.

  • AlanGreene73 Alan Greene (@AlanGreene73) reported from London, England

    @O2 It doesn’t work. Back doing same lose of signal again. Happens at random places and times around london. Seriously thinking of switching back to #Three

  • AlanGreene73 Alan Greene (@AlanGreene73) reported from Bexleyheath, England

    @O2 It can happen anywhere at any time. Only way I know is when I look at phone. It’s not signal as when I turn phone off then back on it’s got full signal. It’s not just me. Check Twitter feed. So many people complaining about same problem

  • captnyesterday Bobby (@captnyesterday) reported from Woodford Green, England

    @O2 hey guys my phone is basically useless outside of a WiFi connection atm due to no signal. Would like to get this sorted asap

  • ejp72 Liz (@ejp72) reported from Poplar, England

    @O2 It’s always like it. I’ve never had a decent signal here. Could be the buildings maybe. But always like it.

  • s11kda Sam D (@s11kda) reported from City of London, England

    @O2 what a shambles of a customer service

  • kw1330 keith watson ⚫️ (@kw1330) reported from Camberwell, England

    @O2 still rubbish signal in #peckhamrye area. #howlongmusticomplain

  • AlanGreene73 Alan Greene (@AlanGreene73) reported from London, England

    @StudiniJones @timlukejones @O2 Yep I thought the 13.3.2 update had fixed it but I’ve lost signal again this morning. Had to reboot my phone. I’m on latest update. Pissing me off now. People can’t call or message me until I’ve realised and turned phone off&on

  • samfowler sam fowler (@samfowler) reported from Camden Town, England

    @O2 where’s my crap donut offer a la @VodafoneUK been with you since Genie days....

  • JamesElston3 James Elston (@JamesElston3) reported from Hammersmith, England

    @plandotcom you pretended to be @O2 and were then also very rude when the lie emerged and cancellation ordered. Utter wast of several hours of her time

  • HaleAlexander Alex Hale (@HaleAlexander) reported from London, England

    @O2 @RugbyXOfficial What a shit show the organisation is at the O2 tonight.. #nopoint

  • coffeemadman Jonathon (@coffeemadman) reported from City of London, England

    @O2 Er slightly concerning that I recycled a phone with you and you have updated the offer saying you received a *different* phone when I’ve never owned that phone at all.

  • Henry_Coates Henry Coates (@Henry_Coates) reported from Walthamstow, England

    @jimsmallman @O2 I left them a few years ago because the customer service is god awful! @ThreeUK is the best bet for the amount we travel! Not the best in London but all over the world it’s great

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • drjase007 Jason Price (@drjase007) reported

    @O2 You should have kept TuGo running until it was 100% ready. All my banking requires SMS authentication. I do not receive any phone signal inside my house. Its annoying I have to go outside in all weathers just to get a simple code.

  • CJ_LCFC Crazy James (@CJ_LCFC) reported

    @O2 why is it so difficult to talk to someone at your company like I really want to leave this network provider !!!

  • YusufPonders 𝚈𝚞𝚜𝚞𝚏 𝙿𝚘𝚗𝚍𝚎𝚛𝚜 (@YusufPonders) reported

    @O2 I'd rather not to be honest. Sick of talking to your customer service at this point.

  • HolgerHke Holger (@HolgerHke) reported

    @CrossCountryUK @GeospatialC Thanks for the quick reply, I have done. If we mean it with working from everywhere- we really need to improve…there is no mobile signal (@O2) for large parts either. #Metaverse not quite…. Really friendly staff though and great views (it was the 8:12 from Bhm btw)

  • JonIngarfield Jon Ingarfield (@JonIngarfield) reported

    @O2 It’s a new sim that came with the phone. I’ve set everything up, I’m just not getting any network.

  • Zarajf Zara.F (@Zarajf) reported

    @O2 why does your online shop show a a phone in stock, but when you actually order you get an email telling you its not and there will be a delay getting it to you. It would be helpful to your customer if they had this info before committing to the purchase. Bad form O2

  • Gksharkar Gk (@Gksharkar) reported

    @virginmedia @O2 I am with virgin nearly 8 years but still struggling. Everyday network drops and customer service is rubbish. Never get any solution what they promise all the times

  • goodcoatsthese Roop999 (@goodcoatsthese) reported

    Hey @O2 Why not change your name to FO2 to better reflect your customer service?

  • KeithHumphreys Keith Humphreys (@KeithHumphreys) reported

    @O2 I’m in Spain. My iPhone will not access the Internet or send txt messages. Mobile data and Data roaming are both on. Help please as the Contact Us on MyO2 isn’t working for me

  • YusufPonders 𝚈𝚞𝚜𝚞𝚏 𝙿𝚘𝚗𝚍𝚎𝚛𝚜 (@YusufPonders) reported

    Honestly, why is it a consistent theme that customer service rarely gives good service. @O2 & @virginmedia whenever I have to contact you a 2 min job becomes an all day thing, people hang up on me, make me wait unreasonable amounts of time & talk to me like crap. I hate it.