O2

O2 Outage Report in Greenwich, Greater London, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Greenwich, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Greenwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Greenwich, Greater London, England 03/24/2026 17:05

March 24: Problems at O2

O2 is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (19%)

    Total Blackout (19%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Greenwich, Greater London, England

The most recent O2 outage reports came from the following cities: London, Hammersmith, Croydon, Hackney, City of London, Bromley, Kensington, Poplar, Brentwood, Muswell Hill, Southwark, Ilford, Paddington, Thornton Heath and Upminster.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomHammersmith Total Blackout
United KingdomCroydon Phone
United KingdomLondon Internet
United KingdomCroydon Internet
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Greenwich, England

Latest outage, problems and issue reports in Greenwich and nearby locations:

  • LydiaElenaxo Λυδια-Έλενα (@LydiaElenaxo) reported from Tottenham, England

    After 11 years with @O2 they are really trying my patience today.. I’ve been a loyal customer and honestly upgrading has been horrendous with you.. I think @EE might be my new home from today

  • spences10 𝙎𝙘𝙤𝙩𝙩 𝙎𝙥𝙚𝙣𝙘𝙚 👨‍💻 (@spences10) reported from Swanley, England

    @O2 I don't have to give a reason for wanting to leave, but what I will say is the unnecessary hoops I had to jump through to get my PAC certainly aren't helping your case for persuading me to stay. It's not a nice customer experience.

  • MedinaMadam Eva Hamilton (@MedinaMadam) reported from Camberwell, England

    Not good customer service at all! Maybe you need to join me @O2

  • 2_4_Flinching 2 for flinching (@2_4_Flinching) reported from Camden Town, England

    @O2 I feel let down as a customer for the first time in 4 years of loyalty. I pay £10 for same day delivery of my upgrade for this evening and it has not arrived! Thanks I’ll just hope my phone that’s being replaced hangs on till someone delivers it!

  • jonesy040669 steve jones (@jonesy040669) reported from Croydon, England

    @O2 is there a problem with the network as I can’t get onto the internet when not on Wi-fi

  • Cla_Cottingham Claire Cottingham (@Cla_Cottingham) reported from Wandsworth, England

    @O2 Help. Unfortunately not which I now understand is not ideal!

  • AkilAlakil عقيل العقيل (@AkilAlakil) reported from Poplar, England

    @O2 @bluebear2207 H2, 2019 almost there. You should live up to your promise. Otherwise we will never trust you.

  • 24_7_Raver Will McLeish (@24_7_Raver) reported from Camberwell, England

    @O2 You lot come back with the same answer all the time. One day you’ll admit that it’s just a poor network and there is better ones out there

  • zarascakes Zara (@zarascakes) reported from Croydon, England

    @ThompsonMorgan still waiting for two orders from weeks ago! No email response!! No update! Quick to take money-but don’t deliver! So fed up!! Never again!!!! One order was via @O2 😡😡😡😡

  • purpleandpunk Sharon Mitchell (@purpleandpunk) reported from Hextable, England

    Hey @O2 No service here but your status checker says there is no problem. I beg to differ!

  • Zenwork21 Zenwork (@Zenwork21) reported from Poplar, England

    @O2 I don’t think you are doing enough to protect from dodgy premium numbers. They should be banned by default not only by customers requests. I have been charged for 6£ for 6 seconds. This is really bad and yours policy do allow it

  • aavalostorres Arturo Avalos Torres (@aavalostorres) reported from Stratford, England

    @O2 I would love to, specially cuz your phones are unlocked but I made a huge mistake by signing a contract with EE, wrong network

  • HopeVonJoel Hope Fashion Stylist (@HopeVonJoel) reported from Wandsworth, England

    @O2 very upset by terrible customer service and rudeness by assistant at Balham branch. How do I report this incident #upset #o2 #rudeness

  • andrewstokes1 ANDREW STOKES (@andrewstokes1) reported from Romford, England

    @O2 are you having network issues today in the RM1 area as getting only 1 bar and sometimes none at all with calls and sms failing to send or connect on more then one device

  • KtHob Katie Hobden (@KtHob) reported from City of London, England

    Terrible customer service from @O2 who charged me £40 for data even though my data roaming was off #switchingtovodaphone #callingeverytimeigoabroadisnotpractical

  • jonesy040669 steve jones (@jonesy040669) reported from Croydon, England

    @O2 my phone doesn’t connect to the internet via 4G can you help me

  • LynseyWhite2 Lynsey White (@LynseyWhite2) reported from Wandsworth, England

    @O2 fraud team apparently sent @dhlexpressuk to pick up the phone I never wanted between 9-11am this morning...shock no one arrived, I still have a phone I didn’t order, and I still can’t get into my account to check anything is actually resolve! #worstcustomerservice

  • SteveHodgson1 Steve Hodgson (@SteveHodgson1) reported from Merton, England

    Wow, I’ve been with O2 for over 11 years, with 2 different contracts, never received a thing from them. Well done to you. I will be going elsewhere when my contract ends @O2

  • hannahmjoness Hannah Jones (@hannahmjoness) reported from Camberwell, England

    @O2 your 3G service in London is actually a joke

  • MissPaulaGreen Paula (@MissPaulaGreen) reported from Camden Town, England

    @O2 I have noticed that the WiFi is not working in 2 locations today 👀🤨

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • TwitchSynnn Synn (@TwitchSynnn) reported

    Being a @virginmedia + @O2 Customer has it benefits Sheeeesh

  • kevp84 Kevin Phippen (@kevp84) reported

    @O2 can someone help please, trying to get phone reactivated after having it returned, i have phoned x2 saying the phone has been turned back on and after 24 hours am now coming up to 55 hours and still not resolved

  • NeonKingCaz NeonKingCaz (Caz) (@NeonKingCaz) reported

    @O2 I've just been running back and forth with your customer service for a week as I was sent out the wrong phone for my upgrade then feet were dragged for me getting the right phone. Only to be sorted today finally and now I get a email saying the phone is out of stock. --

  • Liam05709600 Liam (@Liam05709600) reported

    @ChesnoidGaming @O2 Yeah if you put your old sim in your new phone, if not you might have to contact your network provider

  • Tony_McLaughlin Celtic Trends 🍀📈⚽️ (@Tony_McLaughlin) reported

    @O2 Can you contact me please to discuss an issue.

  • disabledaver Mrs_K aka Sexy Wheels♿️🙋‍♀️🇿🇦👩‍🎓🐓🦄 (@disabledaver) reported

    @O2 how can I get hold of customer services please I need to talk to a person

  • Bronwyn_Toms Wyn☁️💙 Ψ (@Bronwyn_Toms) reported

    @O2 WHY IS PRIORITY BROKEN IM TRYING TO BUY @bastille TICKETS💔💔💔💔😭😭😭😭

  • luke_michael1 Luke (@luke_michael1) reported

    @O2 Hi, yes we have tried that and still no luck when selecting individual networks - I still have no signal

  • bravestar23 uzo monago (@bravestar23) reported

    @virginmedia @O2 Why is it so hard to communicate with Virgin? I literally have to free up a whole day. And when I don't get through I live with the problem until my next free day to attempt to contact Virgin.

  • quickyliz12 Liz Quick (@quickyliz12) reported

    @O2 So for a few days I’ve had no signal ( 3G or 4G ) when I’m away from my home wifi! Apparently there’s a mast fault in my area!I work every day, and spend a lot of time away from home and with my ‘mobile’ completely unusable at these times I urgently need your help and advice?