O2 Outage Report in Greenwich, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Greenwich, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Greenwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (30%)
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Total Blackout (11%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Greenwich, Greater London, England
The most recent O2 outage reports came from the following cities: London, Newham, Tower Hamlets, Chigwell, City of Westminster, Waltham Forest, Thornton Heath, Hackney, Harringay, Kensington, Southwark, City of London, Wandsworth, Wallington and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Greenwich, England
Latest outage, problems and issue reports in Greenwich and nearby locations:
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Tom Mytton
(@TMytton90) reported
from
Wandsworth, England
@O2 had hardly any signal all week in SW16. No notification of works on the local masts. No impressed
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@O2 why is it so hard to get your systems to work properly. Don’t give me automated messages telling me I am overdue with my bill when I am not. Then sort out your customer support. How can your AI engine be too busy to ‘talk’ to customers. Rubbish.
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Vanessa
(@thatVanessa1) reported
from
Camberwell, England
@O2 I need to speak to someone about having no network reception at my house (for a year now) but online chat function remains off and I can't call you because I have no reception. What should I do?
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@O2 I will! If you could sort out anything at all, that would be amazing...! I’ve been a loyal customer for more than 20 years so it would be much appreciated..!
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Guy Dorrell 3.5% Europhile #PR #electoralpact 👊
(@guydorrell1) reported
from
Croydon, England
Hey @O2 customer for >10 years, lost count. Reluctant to leave as decent receptionist at home now so please don’t make me by advertising with this toxic channel #GBnews #DontFundGBNews 🙏👊
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des
(@des700) reported
from
Camberwell, England
@O2 I have no data. Have upgraded to unlimited but cannot add bolt ins until the upgrade arrives. Why? I need data for work. Please help
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scared of the mark
(@QueenMarkgaret) reported
from
Ilford, England
Hi @O2 I keep trying to call o2 to pay off a balance but it keeps saying ‘we cannot verify your security info’ and I cannot get any further. I am trying to change my tariff and have been trying for 2 days now. I have had the same conversation with 4 different people. Help.
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LTH🇬🇧london
(@LTHlondon) reported
from
Camberwell, England
@SarahJa28484793 @O2 Not bad, I must say
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Claire Foster FCIPR
(@claireleonePR) reported
from
Sutton at Hone, England
@O2 how can I cancel my amazon music please?
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Gill Barr💙
(@Gill_Barr) reported
from
Islington, England
@O2 I need idata bolt on to get back visual voicemail on iPhone 12 Pro. I just can’t see how to do that. My visual voicemail worked fine until a couple of weeks ago and I really use it. Please help! Thanks
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@O2 @NathFerguson @William251201 Been an o2 customer off and on fir years, never got anything... probably someone they want to impress fir more work...
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Richard Lace
(@huggyheaven) reported
from
Wandsworth, England
@o2 I trust, if you wish to keep me as a customer, you will #DontFundGBNews
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Philip Haines
(@PhHaines) reported
from
Sevenoaks, England
@O2 I’ve made three attempts to call customer services on 202 and after passing through security you send me a link that is unable to assist, when I select “Get help” you drop the call. I NEED TO TALK TO A HUMAN. What number can I use to reach your customer services deoartment?
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T é y 🌺💜
(@TeyLove_) reported
from
Islington, England
@O2 your network is shocking! I haven’t been able to use my data for two days this is not what I pay £50 a month for😤 o2 guru isn’t even working and can’t get through to a call handler so how am I supposed to get this fixed?????
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des
(@des700) reported
from
Camberwell, England
Hey @O2 ten year customer here, I have no data for 8 days after upgrading to unlimited data because I need data. I need data. What can be done? I will be looking for a solution elsewhere if you cannot help.
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
Camberwell, England
@O2 Tried that. Unfortunately because of when I took out my last contract (just before you changed your terms) I’m stuck with this old handset until I can pay off £700 remaining on device. Shame as the new amazing iPhone camera would help my burgeoning photograph business massively.
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Jord
(@jordanharris86) reported
from
Poplar, England
@O2 hi, this morning I ordered a case from your website and it said there was a problem, but my card provider is saying the payment has gone through. Can you confirm whether this was the case or not? Thanks
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María
(@Maria__RG) reported
from
East Ham, England
@chellemccann @FitBits_ @O2 I have been trying to top up my phone for the las 3 hrs with no success - i believe their system is down, quite annoying!
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David Robinson
(@Robinson92David) reported
from
Swanley, England
@EE the way who this company runs actually stinks wished i actually never ever returned back as a client! Its morally wrong. @O2 out performs you in everyway as a company. Really know how to ruin someones day
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John
(@saps_JP) reported
from
Stratford, England
Seriously @O2 literally just taken out a contract with them and already worst service!!! Phone hasn’t arrived and was supposed to last Friday, only to find out it was sent back. Now I have to wait til they receive it and reorder another one.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Becca Jones
(@pengetoanywhere) reported
@O2 And yes, I was assured by 2 members of your customer service team it was all done on Thursday morning. I’ve never had this issue before, it’s been a total pain not being able to use my phone (despite still paying for it 🙃) it’s just not good enough!
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Matt 💙💛
(@weyland76) reported
@o2 why is your signal in Milton Keynes so horrendous? Can't even get 4G! 😡
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Ann-Marie
(@acespud) reported
@O2 any idea when the mast will be repaired in the TQ12 area please. Day 2 with no signal @tescomobile
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Stephanie Brooke
(@manx_maid) reported
@O2 @giffgaff I have been driven to where there *is* a signal for half an hour (if I make a call, it works, but I get "conditional forwarding activated*) I suspect they may have been using a Vodafone 3G mast which has just been switched off, so forcing everyone to get a 4G something 😠
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Bee
(@rianna_bee) reported
@O2 Hi I’m having issues with my Apple Watch the battery doesn’t even last half a day, can you help?
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R M C
(@rachmichellemc) reported
@O2 hi please could I have some help I’ve ported into O2 and not receiving one time payment codes (OTP)
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Amanda
(@Amanda61012225) reported
@O2 help please, my partner was the victim of fraud over two months ago and he still hasn’t heard back off the fraud team!!!! We reported it to the police, bank, returned the phones to o2 which the fraudsters ordered and tried to get us to return to them!
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Penny Manchester
(@MsMoneyPenny777) reported
@SamsungHelpUK I was advised by @O2 to reset my network settings due to data signal problems. Now my wifi passwords have been deleted and it won't accept them again. WTF? They should all be backed up via samsung passport. 😡😡😡😡
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Oliver Dixon
(@OzzyD_en) reported
Never going to @LidlGB again if I can help it. What an ordeal! I need therapy and a lie down now! 😡😡 while I'm at it, @O2? You CAN be replaced! ... how can one shopping expedition go so horribly wrong??
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Becca Jones
(@pengetoanywhere) reported
@o2 my old number was meant to be ported across to a new account I have with you but today I have discovered this hasn’t happened and now my old sim and number are out of action and I have no signal or internet. This was all supposedly sorted on Thursday but now I’m screwed!