O2 Outage Report in Greenwich, Greater London, England

Problems in the last 24 hours in Greenwich, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Greenwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Greenwich, England

The most recent O2 outage reports came from the following cities: London, Hammersmith, Newham, Wandsworth, Paddington, City of London, Croydon, Hackney, Bromley, Kensington, Poplar, Brentwood, Muswell Hill, Southwark, and Ilford.

City	Problem Type	Report Time
London	Wi-fi	19 hours ago
London	Phone	21 hours ago
Hammersmith	Internet	23 hours ago
London	Phone	2 days ago
Hammersmith	Internet	2 days ago
London	Wi-fi	3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Greenwich, England

Latest outage, problems and issue reports in Greenwich and nearby locations:

• 
  Lord Bartlett-Davis (@BartlettDavisUK) reported 10 minutes ago from Kensington, England

  Thanks to @O2 for excellent customer support this eve. That's my personal account sorted. Let's hope the same perfect cs is given to the team(s) @AlestraInc and #BDEst working on the business plans for 2023. Fingers crossed, stay tuned for an update #BetterConnected - #TheLBD

• 
  fiono (@ksjsowhat) reported 11 minutes ago from Paddington, England

  @O2 anything you can help with?

• 
  Lucy K-T (@KnellTaylor) reported 14 minutes ago from Croydon, England

  Sometimes I dread calling utility companies, anticipating long waits & lacklustre customer service BUT today I called @O2 & spoke to Ben Smith who was BRILLIANT - super helpful & found me a much better deal tarrif (effectively halving my bill) 🙏🏼 #BenDeservesARaise 💷

• 
  Robert Balaam (@RobertBalaam) reported 21 minutes ago from Wandsworth, England

  @O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful

• 
  Federica Parise (@cityposer) reported 23 minutes ago from Kensington, England

  @O2 Texted, DM on Twitter, called and report the issue,now I have been waiting for more than 48 minutes on another phone for customer service..all I did was upgrade my plan! #O2

• 
  Clare Ryan (@clarejryan) reported 24 minutes ago from Kemsing, England

  Trying to get through to @O2 lost property since last Saturday. I emailed them straight away on Saturday night but no reply and tried to ring multiple times. Been on hold for 20 mins. Can anyone help me? I filled in form etc but heard nothing 😭

• 
  Ruth Maurice (@ruthie82) reported 33 minutes ago from Merton, England

  @O2 it’s 10am now - as an O2 customer I have now missed out on the 9:30 slot for the O2 December dates and rapidly loosing my chance at the rest. Not good enough.

• 
  📶PhoneMast (@Phonemast) reported 36 minutes ago from Crayford, England

  Just update on this... @ThreeUK can be bothered to fix the issue and instead released my friends from their three contracts. Now migrated to @o2 because best deal they could find

• 
  The Guv'nor (@Payney26) reported 36 minutes ago from Bromley, England

  @O2 3 weeks plus I have been having literally no service in my house! I have been with you over 26 years and never had a problem. Your site says there may be a problem with a mask and your engineers will probably already be on it! 3weeks are they on day rate? Help please

• 
  Faye Poulton (@a_poulton30) reported 37 minutes ago from Bean, England

  @O2 can’t seem to receive phone calls? Goes straight to voicemail when people ring me? Husband can’t also ring out on his mobile? Is there an issue currently?

• 
  A dollop of kindness (@Pretty_Gorge) reported 40 minutes ago from City of London, England

  @creditkarma Tried the link and there’s no live chat option. Can you please help to avoid my @O2 mobile phone account being used fraudulently!!! #creditscore #poorcustomerservice #fraud

• 
  David T Kinnear (@dkinnear) reported 49 minutes ago from Camberwell, England

  @O2 I had a call from Rachel - a fabulous @O2 rep last night to troubleshoot the situation and taking some accountability for what is going on. I’m sticking with @O2 while this gets sorted because of her actions. Great employee who gets customer service and care. 👍

• 
  Shasa Colson (@THE_COLSON) reported 50 minutes ago from Merton, England

  @O2 Hi, I've been going around in circles for weeks. I'm an O2 and Virgin Media customer. I'm supposed to be in a Vilt package but mu data hasn't been doubled on the o2 end. Can this please be sorted asap

• 
  Brett (@brettriot) reported 51 minutes ago from Camden Town, England

  @O2 I accidentally used my priority access for o2 venues when I didn’t mean to, can you help me get it back?

• 
  Richard 🏳️‍🌈 (he/him) (@Paul___SW18) reported 51 minutes ago from Wandsworth, England

  Hey @O2 just struggled down to the shopping centre to take advantage of the @GreggsOfficial free hot drink & treat offer, via my @virginmedia account, (available until 0000 tomorrow apparently) but got here, and offers have disappeared from app or come up as ‘sold out’ 🤬🤬🤬🤬

• 
  Kieran Brown #FRSA 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@Kierbro) reported 52 minutes ago from London, England

  @tomlister @O2 @O2 reception in Bath is absolutely appalling. Had same issue all week long when was working at theatre there couple of weeks ago. Similar issue following week in Manchester.

• 
  NAIJA BOI (@MANLIKENAIJA) reported 55 minutes ago from Islington, England

  @O2 APP AND WEBSITE DOWN SINCE 9:58AM !!! YOU PEOPLE OWE ME MONEY !!! IMMA FIND A WAY TO SUE YOU 🙃🙃🙃

• 
  Robert Balaam (@RobertBalaam) reported 56 minutes ago from Wandsworth, England

  .@O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful

• 
  ☆ Liezel ☆ (@liezel_t) reported 59 minutes ago from Merton, England

  Hey @O2 @GreggsOfficial, issues with the breakfast roll on O2 priority last week and this week not there, has it stopped now?

• 
  John Francis William Apted (@SwissFrankIsGon) reported 60 minutes ago from Kensington, England

  @O2 I just received a bill for £400 despite not have mobile service and having only missed paying 2 months on a pay as you go tariff. I was expecting to pay around £60 with the reactivation charges. What's going on?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Grace (@MissJovani) reported 5 minutes ago

  @MFA_AFC @O2 @02 Why is it so difficult to just get help. I just wanted a breakdown of bill since it was incorrect. After being put on hold for over 20min I had to answer so many security questions the last one being what make and model my phone is. This is too much and very frustrating.

• 
  GrumpyBenovski.. (he/porkie)... (@Eb_Merc_Boy69) reported 11 minutes ago

  Thanks to @ThreeUK @ThreeUKSupport for great network after years of lies and blaming me and saying network upgrades from @O2 my network been far better under 3uk gone from £36 per month to £8,78 and get a lot more from Three 20+ years i gave o2 never again...

• 
  GrumpyBenovski.. (he/porkie)... (@Eb_Merc_Boy69) reported 14 minutes ago

  Thanks to @ThreeUK @ThreeUKSupport for great network after years of lies and blaming me and saying network upgrades from @O2 my network been far better under 3uk gone from £36 per month to £8,78 and get a lot more from Three 20+ years i gave o2 never again...

• 
  James Toseland (@jtoseland) reported 15 minutes ago

  @MartinSLewis I need your help. We switched from @O2 for MSE @lebara deal and hit with £400 bills. I'm worried that and I jumped on the deal without checking terms but o2 didn't flag at cancellation. Would never have switched if I knew. I can't afford this cost so close to Xmas

• 
  GrumpyBenovski.. (he/porkie)... (@Eb_Merc_Boy69) reported 15 minutes ago

  Thanks to @ThreeUK @ThreeUKSupport for great network after years of lies and blaming me and saying network upgrades from @O2 my network been far better under 3uk gone from £36 per month to £8,78 and get a lot more from Three 20+ years i gave o2 never again...

• 
  Shez (@sheritzy) reported 21 minutes ago

  My phone has been off for 5 days, the @O2 team said they have put it through to the fraud team but they keep telling me that there is no update. They've also not stopped the sim swap from going through....wtf is going on

• 
  GrumpyBenovski.. (he/porkie)... (@Eb_Merc_Boy69) reported 21 minutes ago

  Thanks to @ThreeUK @ThreeUKSupport for great network after years of lies and blaming me and saying network upgrades from @O2 my network been far better under 3uk gone from £36 per month to £8,78 and get a lot more from Three 20+ years i gave o2 never again...

• 
  GrumpyBenovski.. (he/porkie)... (@Eb_Merc_Boy69) reported 22 minutes ago

  Thanks to @ThreeUK @ThreeUKSupport for great network after years of lies and blaming me and saying network upgrades from @O2 my network been far better under 3uk gone from £36 per month to £8,78 and get a lot more from Three 20+ years i gave o2 never again...

• 
  GrumpyBenovski.. (he/porkie)... (@Eb_Merc_Boy69) reported 23 minutes ago

  Thanks to @ThreeUK @ThreeUKSupport for great network after years of lies and blaming me and saying network upgrades from @O2 my network been far better under 3uk gone from £36 per month to £8,78 and get a lot more from Three 20+ years i gave o2 never again...

• 
  Grace (@MissJovani) reported 24 minutes ago

  @MFA_AFC @O2 @02 Why is it so difficult to just get help. I just wanted a breakdown of bill since it was incorrect. After being put on hold for over 20min I had to answer so many security questions the last one being what make and model my phone is. This is too much and very frustrating.