O2 Outage Report in Greenwich, Greater London, England
Why is my O2 service not working?
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Greenwich, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Greenwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 3: Problems at O2
O2 is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Greenwich, England
The most recent O2 outage reports came from the following cities: London, Hammersmith, Newham, Wandsworth, Paddington, City of London, Croydon, Hackney, Bromley, Kensington, Poplar, Brentwood, Muswell Hill, Southwark, and Ilford.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Phone | 18 hours ago |
|
Hammersmith
|
Internet | 21 hours ago |
|
London
|
Wi-fi | 2 days ago |
|
London
|
Total Blackout | 2 days ago |
|
Newham
|
Phone | 3 days ago |
|
Hammersmith
|
Internet | 6 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Greenwich, England
Latest outage, problems and issue reports in Greenwich and nearby locations:
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Alison Cameron🐟 (@allyc375) reported from Kensington, England@O2 I have serious health issues hence a working phone is essential. Hope I get well enough to go in to your Kensington branch & sort out this weird problem. TY
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Hayden | London Event Photographer (@AdairDrivePhoto) reported from Wandsworth, EnglandHi @O2 links in your last email are not working for me. #GoDine
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Zenwork (@Zenwork21) reported from Poplar, England@O2 simply unbelievable your tech and security department are not really good stop these damn scam calls #o2
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steve the taxi (@stephenhdg) reported from Ilford, England@Zenastaxi @EE @O2 Dont go on 02 service is crap in london .Ee much better coverage
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Roslyn (@RoslynBriggs89) reported from London, England@O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.
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Dowsey 🏆 CHAMP19NS 🏆 (@fbateallthepies) reported from Camberwell, England@O2 is there a problem with your systems taking payments .. I’ve spoke to my bank and I have no issues with my card .. but it keeps getting declined your end .. help ASAP please
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Rose Hinds (@RoseHinds) reported from Kensington, England@O2 hi I’ve been charged extra this month for my phone / Apple Watch bill. Please could someone help me and explain why / resolve the issue
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Lebby Eyres (@LebbyE) reported from Islington, EnglandEssentially @o2 treat everyone who wants to buy a phone under £200 outright like a potential fraudster. You can’t pay it off in store and they force you into a temp contract. Then make you wait hours on the phone and go via their fraud dept. Why? I’d love to know.
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Dimitthri Lochana Vithanage (@sparkyDLVXO) reported from Banstead, England@O2 Heres the weird thing it actually was decent! Also i cant use wifi calling when im out and about. Please fix or install new cell towers around in the Epsom area and around the surrounding towns. Either its due to congestion or poor signal!
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Pasha (@Mr_ISC) reported from Wandsworth, EnglandSerious network issues with @O2 - calls not connecting or dropping after 30secs all morning!!
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Lebby Eyres (@LebbyE) reported from Islington, EnglandYou can tell how a company values its customers by their customer service. 2.5 hrs for @O2 to tell me for some reason I need to call the fraud dept to pay off and upgrade my son’s phone. Cut off four times yet they answer to “business customers” immediately
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Alison Cameron🐟 (@allyc375) reported from Kensington, England@ShieldingG @O2 Now there’s an idea. I wonder where the cleaners put it. I’ve only ever used it for my Dalek thing - never plunged a sink in my life.
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Kevin Newman (@KevinWNewman) reported from London, England@ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!
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Alastair Hilton (@London_W4) reported from Islington, EnglandI'll tell you what I love doing. @O2 online surveys. I get a warm feeling deep inside when I receive all their texts asking to rate their service.
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Robert Valentine (@NeedMoreTea) reported from Kensington, England@O2 I get masts break down etc, but two weeks is quite a long time.
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Raf (@Mr_Rafal) reported from Hackney, EnglandHi @O2 I am having problems with receiving some sms messages from my bank. Apparently they are being blocked. How can I get those messages unblocked please?
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Caz Young (@The_Caz) reported from Wandsworth, England@O2 Hi! I hope you can help. I mailed o2 Recycle my old phone back in March. You have since changed providers for the recycle service and now my phone is lost. Seems like I'll never receive payment. I'd like either my phone returned or the money please.
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dr nabila 🌹 (@nmunawar) reported from Wandsworth, EnglandTopped up my data TWICE in one hour and was only using what’s app. Called @O2 who explained to me that streaming movies takes a lot of data. I was not streaming movies. “Sorry we can’t provide you with any help at this time”Is there any accountability whatsoever ? Doesn’t seem so
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Claudia Simms Abram (@Claudiasabram) reported from Islington, England@O2 is your website down? I can not access my 02 to check an expensive bill nor via a link in a text
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Lauren Hall (@laurenhall96x) reported@RachelleMDNA @O2 Mine is the same, it's terrible
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Paul day (@Mrday1983) reported@O2 I was wondering if you could help, my mum is in her 60's , isn't good with technology and some 3rd party has conned her to sign up to an @O2 business account. She thought it was her current phone company contacting her. Please help as she keeps crying and can't sleep
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I transmit visually (@andrewjoy1701) reported@O2 I don’t have an order number as never completed the transaction. But because I had to set an account up this is what I want removed #GDPR
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Rebecca Horrocks (@SantaCl46432686) reported@O2 I need help please I had someone call me and I suspect it was fraud can anyone help
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Ann Beck (@ann_beck) reported@O2 for a comms company customer care is appalling. 2.5hrs online chat with several people who didn’t have a clue, 30min phone queue & still nothing rectified! #complaint #ripoffbill o2 to o2 calls charged @ 50p a minute. Any humans or just computers available?
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Paula 🦋🦋🦋🦋 (@paulapants89) reported@O2 @Part_Mermaid Hey do you have the phone number ? I can’t find one for o2 anywhere ! I need help or I’m leaving too
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Rach xxx (@RachelleMDNA) reported@O2 my signal is so bad, I never get my incoming calls and when I make outgoing calls the signal drops, never had such bad experience from o2
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Adam Walton 💙 (@adamwalton) reported@stuartctaylor @O2 It’s dreadful. The mobile signal was better 20 years ago. Obviously not xG, but calls were stable and clear.
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Dan (@dantheman098765) reported@gowithbazza @O2 Giffgaff uses o2’s network
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man behind the door (@jimmymumu) reported@O2 I have 3 ofmy childrens phones on a now ended contact. How do i go about cancelling 1 contract and porting the other 2 to another network?