O2

O2 Outage Report in Greenwich, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Greenwich, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Greenwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Greenwich, Greater London, England 03/02/2026 21:10

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (50%)

    Phone (50%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Greenwich, Greater London, England

The most recent O2 outage reports came from the following cities: Southwark, London, Ilford, Paddington, Thornton Heath, Upminster, Hackney, City of London, Abbey Wood, Harringay, Dartford, Newham, Tower Hamlets, Chigwell and City of Westminster.

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City Problem Type Report Time
United KingdomSouthwark Phone
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomIlford Wi-fi
United KingdomLondon Internet
United KingdomPaddington Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Greenwich, England

Latest outage, problems and issue reports in Greenwich and nearby locations:

  • jasonmackenzie Jason MacKenzie (@jasonmackenzie) reported from Merton, England

    @O2 It’s very frustrating. The delivery yesterday didn’t arrive, then @DHLParcelUK (falsely) claimed they couldn’t get access. I went into an @O2 shop just now - they said I had to ring customer services. I spoke with someone who said they’d help, and the call dropped after 16mins.

  • SallyGilchrist1 Sally Gilchrist (@SallyGilchrist1) reported from Wandsworth, England

    @O2 O2 kings road refused to help with my iPhone problem. They sold it to me and still paying for it. Anyone else had a problem with faulty phones from them?

  • JackHumphreyKM Jack humphrey (@JackHumphreyKM) reported from Banstead, England

    @O2 are you having service issues?

  • shanianderson_ Shani (@shanianderson_) reported from Lambeth, England

    @O2 hi I am trying to buy 2 x tickets for disco classical in indigo2 through o2 priority. The link through to the AXS tie doesn’t work. Please can you help?

  • ThomasAlexJenk1 Tom the Lock (Maker of Curry) (@ThomasAlexJenk1) reported from Croydon, England

    I find @O2 incredibly difficult to deal with both on the telephone and on the website, nobody is interested in helping. Apart from going into a shop to spend money. Absolutely rubbish service outside of this.

  • jonathonfp Jonny Pugsley (@jonathonfp) reported from Camden Town, England

    @O2 your 4G service in London is absolutely dire currently. And you’ve just put my price up for the privilege of it.

  • KentishMole Christian Mole (@KentishMole) reported from Camberwell, England

    @O2 well I flicked you a DM 18 hours ago for help re my iPad surfer plan and it’s been totally ignored. Perhaps this public tweet might trigger a response?

  • ROBRV Rob Harvey (@ROBRV) reported from Ilford, England

    @O2 - I’ve just had a message saying your sending me a new phone. I didn’t order this! And I can not get an reply via Aura - please help

  • jasonmackenzie Jason MacKenzie (@jasonmackenzie) reported from Merton, England

    16 minutes on hold to @O2 - then the call got dropped. I think I’m going back to @VodafoneUK … all I want is average to good customer service.

  • Keith_Lynn Keith Lynn  (@Keith_Lynn) reported from Sevenoaks, England

    @O2 can you please explain why the signal is so poor on the train, motorway & generally near where I live (TN26). I’ve just got back from Crete and the signals are brilliant 4G everywhere, so much so I was in the middle of a lake, top of a mountain & I get 4G???

  • DavidHHeadley David Henry Headley (@DavidHHeadley) reported from Islington, England

    That’s the last time I recommend @O2 to anyone. Appalling service and indifferent customer service. What has happened to a once great provider?

  • james_rogers James Rogers (@james_rogers) reported from Poplar, England

    @O2 Too many issues to explain here. Yesterday I cancelled my contract with @O2 and finally got a refund on the phone I purchased from you in February, which you arbitrarily cut. Now I need to reclaim via my bank £160 from you. More time wasted. Your customer service is appalling!

  • jonathonfp Jonny Pugsley (@jonathonfp) reported from Camden Town, England

    @VodafoneUK I’m having a terrible time with @O2 right now. Mobile data where I live is so unreliable… I’m thinking of moving to you guys, but would love to try your network out first. Is this a possibility…?

  • Gavlar321 Gavin 🇺🇦 (@Gavlar321) reported from Wandsworth, England

    @ajbails @EnglandRugby @O2 One issue with the pack I'd say is Stuart he's not an international prop he shouldn't be anywhere near the England team I don't know why Eddie keeps picking him

  • getpipfit Pippa Crowther (@getpipfit) reported from Sutton at Hone, England

    @O2 hoping to get some answers today. Process of switching provider. My husband been with you for sometime. Did last Tuesday. Told phone by Wednesday or Thursday. Now chased twice with customer service and no updates.#notagreatstart

  • martinemorris Martine Morris 💙 (@martinemorris) reported from Southfleet, England

    Absolutely awful customer service from @O2. And to think I've been a customer for years. So much for customer retention 🙄 #o2 #CustomerService

  • jasonmackenzie Jason MacKenzie (@jasonmackenzie) reported from Merton, England

    @O2 Do you think it will be today, tomorrow, Monday? A rough indication would help. Please would you also advise if I can cancel the contract and phone altogether with no penalty? Right now, it would be much easier for me to just stay with @VodafoneUK than to move to @O2.

  • Silverlink_ iyren (@Silverlink_) reported from Croydon, England

    @O2 Hi my phone signal is absolutely shocking. I get 5G but still struggle to load web pages. Also no one can ever hear me on the phone? Yes i’ve tried turning my phone off & on again

  • PaulGrayburn PG (@PaulGrayburn) reported from City of London, England

    @O2 Nope, nothing. All that’s been different is that I’ve been roaming since 4th October. Home now but I noticed when I was in Portugal that my data counter wasn’t working but my sons was. My wife is also having the same problem.

  • atkin_julie julie atkin (@atkin_julie) reported from Islington, England

    O2 charging customer for voice text. That's terrible. I think after 20 yrs I will be leaving you in 4 months when my contract ends. You don't respect or look after your customers. Especially faithful ones. @O2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • jamess1989 Mr Snrub (@jamess1989) reported

    @O2 Can someone just please help me. It seems impossible at the minute and it's not a difficult query.

  • IvyTenebrae Ivy Tenebrae (@IvyTenebrae) reported

    @O2 Sure I will! Someone has just tried to phone me but they put the phone down on me again even though they rang me. You really can't make up how bad this whole series of events has been! Never come across customer services this awful!

  • PeaceKeeper_411 Derek 🌍🏴󠁧󠁢󠁳󠁣󠁴󠁿💙 (@PeaceKeeper_411) reported

    @racingspoon @O2 @EE Never use to be. Too many companies like GiffGaff etc piggybacking off the network.

  • AccioHellii Hellii Beeston (@AccioHellii) reported

    @Sara7609 @O2 Mine keeps me logged in, but there's nothing in saved and only 1 offer on the whole site, by the time it reloads it's obviously already gone. Wasn't an issue until they changed it to be Fri -Thur availablity

  • anm72 Andrew Moore (@anm72) reported

    @O2 I hope you can help I have a priority account through virgin media that I cannot access any more it says there was a problem and we have been notified I have tried to rectify this through VM and O2 phone line but getting nowhere please help

  • Simon26074869 Simon (@Simon26074869) reported

    @O2 i've been trying to ask O2 a simple question about one of their offers since Saturday evening,but their GLORIUS CUSTOMER SERVICE is absolutely none existent !!!, Is anyone else finding just how rubbish they are ???

  • JamieDGilmour Jamie Gilmour (@JamieDGilmour) reported

    I've always had problems with the @o2 data service on the Manchester to Bolton rail line. Can it be getting even worse?

  • AinsworthAlan Alan Ainsworth (@AinsworthAlan) reported

    @virginmedia @O2 I changed my VM bundle. I expected everything to work, maybe with a couple of minutes on a website. 90 minutes later I’m still struggling to solve what should be a basic sim swap. Would someone help me please!!

  • belzee92 Ivan (@belzee92) reported

    @O2 I haven’t had any internet at home since midday, when are you planning to fix it? #o2down

  • cloordia Claudia Hamilton (@cloordia) reported

    @O2 is there a customer service phone number? I need to speak to someone as I topped up my sons Big Bundle a day early and he’s lost £3 and has no data rollover.