O2

O2 Outage Report in Greenwich, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Greenwich, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Greenwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Greenwich, Greater London, England 12/11/2025 16:35

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Greenwich, Greater London, England

The most recent O2 outage reports came from the following cities: City of Westminster, Hackney, London, Fulham, Islington, City of London, Croydon, Ilford, Hammersmith, Bexleyheath, Sevenoaks, Poplar, Merton, Romford and Caterham.

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City Problem Type Report Time
United KingdomCity of Westminster Total Blackout
United KingdomCity of Westminster E-mail
United KingdomHackney Phone
United KingdomLondon Total Blackout
United KingdomFulham Phone
United KingdomIslington Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Greenwich, England

Latest outage, problems and issue reports in Greenwich and nearby locations:

  • jean_penticost Jean Penticost (@jean_penticost) reported from South Ockendon, England

    @O2 what’s happening, no signal & continuing for another 2 weeks!

  • The_Caz Caz Young (@The_Caz) reported from Wandsworth, England

    @MancJules @O2 Yeah, they look like legit numbers but when you answer it's a stupid pre-recorded scam call!

  • Mr_Rafal Raf🇵🇱🇪🇺🇬🇧🏳️‍🌈 (@Mr_Rafal) reported from Hackney, England

    I may be crazy @O2 but all of a sudden my phone’s battery discharge like crazy. Same as my wife’s. Is this because your signal in E5/E8 area is weaker than usual maybe?

  • thatVanessa1 Vanessa (@thatVanessa1) reported from Camberwell, England

    @O2 I need to speak to someone about having no network reception at my house (for a year now) but online chat function remains off and I can't call you because I have no reception. What should I do?

  • JPaulG JPaulG 🐼 😷🧋 (@JPaulG) reported from Lambeth, England

    @O2 hello. My O2 no longer connects to @TfL WiFi. I used to have no problems. Despite trying to sign in still not working. Please advise a way to solve this?

  • Ne0nnet 🖤 Kate 💛 Ne0nnet 🖤 (@Ne0nnet) reported from Croydon, England

    Struggling with my 2 month old @SamsungMobile #s21 bought with you @O2 .... I've tried calling but my phone keeps cutting the connection off. I think the RAM is faulty as I can't run more than one app at a time (my S10 does with ease) please help!!

  • Mr_Rafal Raf🇵🇱🇪🇺🇬🇧🏳️‍🌈 (@Mr_Rafal) reported from Hackney, England

    @O2 hi guys! Quick question for you. Since we, me and my wife, joined you from different network we receive a lot of spam and scam in text messages and phone calls. Are you sure our details are protected properly? Calls are automated but use our full names! It actually worrying.

  • sinajtojayz Janis Sinaj (PISCES) (@sinajtojayz) reported from Ilford, England

    @O2 I’m freaking fuming bill is up to date since Monday my phone still remains disconnected WTF...! Been promised since Monday to be reconnected..! Forking sort it out 🤬🤬

  • PhHaines Philip Haines (@PhHaines) reported from Sevenoaks, England

    @O2 I’ve made three attempts to call customer services on 202 and after passing through security you send me a link that is unable to assist, when I select “Get help” you drop the call. I NEED TO TALK TO A HUMAN. What number can I use to reach your customer services deoartment?

  • guydorrell1 Guy Dorrell 3.5% Europhile #PR #electoralpact 👊 (@guydorrell1) reported from Croydon, England

    Hey @O2 customer for >10 years, lost count. Reluctant to leave as decent receptionist at home now so please don’t make me by advertising with this toxic channel #GBnews #DontFundGBNews 🙏👊

  • ollygroome Olly Groome (@ollygroome) reported from Bromley, England

    @sadamson84 @Suzysue8 @O2 That was after nearly 20 years of being their customer btw! Some get gift boxes, others get that sort of treatment 🙄

  • Jackie_flash Jackie Frost 🤍 (@Jackie_flash) reported from Lambeth, England

    Hi @o2 my phone bill has been paid but your service is telling me I haven’t? And I’m unable to use my data and cellular

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    @O2 @NathFerguson @William251201 Been an o2 customer off and on fir years, never got anything... probably someone they want to impress fir more work...

  • QueenMarkgaret scared of the mark (@QueenMarkgaret) reported from Ilford, England

    Hi @O2 I keep trying to call o2 to pay off a balance but it keeps saying ‘we cannot verify your security info’ and I cannot get any further. I am trying to change my tariff and have been trying for 2 days now. I have had the same conversation with 4 different people. Help.

  • huggyheaven Richard Lace (@huggyheaven) reported from Wandsworth, England

    @o2 I trust, if you wish to keep me as a customer, you will #DontFundGBNews

  • Gill_Barr Gill Barr💙 (@Gill_Barr) reported from Islington, England

    @O2 I need idata bolt on to get back visual voicemail on iPhone 12 Pro. I just can’t see how to do that. My visual voicemail worked fine until a couple of weeks ago and I really use it. Please help! Thanks

  • stevejonathan80 Steve (@stevejonathan80) reported from London, England

    Poor network in Se6 @O2

  • EightyThor 🥷🏾✨ (@EightyThor) reported from Stratford, England

    When is the @O2 website not down?

  • Lifestyleyourh1 Lifestyleyourhealth (@Lifestyleyourh1) reported from Ilford, England

    @matthewbri1 @O2 I’m having the same problem so there must be an issue

  • LTHlondon LTH🇬🇧london (@LTHlondon) reported from Camberwell, England

    @SarahJa28484793 @O2 Not bad, I must say

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • markyw3 Mark Weston (@markyw3) reported

    @O2 @nothing Your network and customer service is a load of *** 😡😡😡

  • pompeyhedge ed francis (@pompeyhedge) reported

    @DeweyTheGooner @O2 @VodafoneUK If you live in London you really don't want to move to Vodafone. No wifi on the tube and awful signal, with awful service to boot. Read review sites, they are shocking.

  • happy2rtU The Honey Badger (@happy2rtU) reported

    @Pandora_Banks_ @O2 O2 sucks ****

  • MitchMatthewss Mitch Matthews (@MitchMatthewss) reported

    @O2 worst customer service going! Spent a week now trying to upgrade my phone for it to be cancelled when it was on delivery because you can’t spell my name correct! Still can’t order it because you’ve blocked me from getting on the website to accept the details!

  • itspaulactually Paul (@itspaulactually) reported

    Hey @O2 - any chance of some signal in say, I dunno, some part of the north of England?!

  • PGBrophy Patrick Brophy (@PGBrophy) reported

    @O2 Utterly fed up with offers / ads to upgrade my O2 device to a 5G one when none of the locations I live/work at are in your 5G network area - over the last 18m there has been no way to get from you even a very approximate timeline as to when that might happen😡🤬😤

  • sokinwhat Mr Flibbles (@sokinwhat) reported

    @O2 absolutely shocking customer service. I reported a suspected fraud as it was happening. I was told there was no fraud. The next day I rang back and confirmed that it was fraud. I’ve followed all of your instructions and still not being resolved.

  • badgercop Scott Elliott (@badgercop) reported

    @verenaxcote @O2 100%. I know it sounds silly but a weekly free coffee chilling outside Caffè Nero before work was a lazy excuse to stay with a more expensive than most O2 contract (which also increases twice mid-term). @o2 do not underestimate this poor decision.

  • talk2talkcomms talk2talkcommsltd (@talk2talkcomms) reported

    @O2.... BEWARE any unsuspecting new customers to o2.... their customer service department is the most incompetent I have had the misfortune to deal with.. what has happened..?.. used to be excellent. They seem to accept identity fraud without any thought for the injured person

  • wildscapephoto wildscapephotography (@wildscapephoto) reported

    @O2 what does it take to get solution to a locked handset because we left you? 8 days you have left a vulnerable person with no access to phone, text or outside communication!