O2

O2 Outage Report in Greenwich, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Greenwich, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Greenwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Greenwich, Greater London, England 11/30/2025 12:55

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Greenwich, Greater London, England

The most recent O2 outage reports came from the following cities: Hackney, London, Croydon, Ilford, Hammersmith, City of London, Bexleyheath, Sevenoaks, Poplar, City of Westminster, Merton, Romford, Caterham, Erith and Orpington.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Phone
United KingdomLondon Phone
United KingdomCroydon E-mail
United KingdomHackney Phone
United KingdomLondon Phone
United KingdomIlford Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Greenwich, England

Latest outage, problems and issue reports in Greenwich and nearby locations:

  • Kierbro Kieran Brown #FRSA 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@Kierbro) reported from London, England

    @O2 I will! If you could sort out anything at all, that would be amazing...! I’ve been a loyal customer for more than 20 years so it would be much appreciated..!

  • saps_JP John (@saps_JP) reported from Stratford, England

    Seriously @O2 literally just taken out a contract with them and already worst service!!! Phone hasn’t arrived and was supposed to last Friday, only to find out it was sent back. Now I have to wait til they receive it and reorder another one.

  • LTHlondon LTH🇬🇧london (@LTHlondon) reported from Camberwell, England

    @SarahJa28484793 @O2 Not bad, I must say

  • claireleonePR Claire Foster FCIPR (@claireleonePR) reported from Sutton at Hone, England

    @O2 how can I cancel my amazon music please?

  • des700 des (@des700) reported from Camberwell, England

    Hey @O2 ten year customer here, I have no data for 8 days after upgrading to unlimited data because I need data. I need data. What can be done? I will be looking for a solution elsewhere if you cannot help.

  • stevejonathan80 Steve (@stevejonathan80) reported from London, England

    Poor network in Se6 @O2

  • Robinson92David David Robinson (@Robinson92David) reported from Swanley, England

    @EE the way who this company runs actually stinks wished i actually never ever returned back as a client! Its morally wrong. @O2 out performs you in everyway as a company. Really know how to ruin someones day

  • huggyheaven Richard Lace (@huggyheaven) reported from Wandsworth, England

    @o2 I trust, if you wish to keep me as a customer, you will #DontFundGBNews

  • thatVanessa1 Vanessa (@thatVanessa1) reported from Camberwell, England

    @O2 I need to speak to someone about having no network reception at my house (for a year now) but online chat function remains off and I can't call you because I have no reception. What should I do?

  • Kierbro Kieran Brown #FRSA 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@Kierbro) reported from Camberwell, England

    @O2 Tried that. Unfortunately because of when I took out my last contract (just before you changed your terms) I’m stuck with this old handset until I can pay off £700 remaining on device. Shame as the new amazing iPhone camera would help my burgeoning photograph business massively.

  • des700 des (@des700) reported from Camberwell, England

    @O2 I have no data. Have upgraded to unlimited but cannot add bolt ins until the upgrade arrives. Why? I need data for work. Please help

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    @O2 @NathFerguson @William251201 Been an o2 customer off and on fir years, never got anything... probably someone they want to impress fir more work...

  • guydorrell1 Guy Dorrell 3.5% Europhile #PR #electoralpact 👊 (@guydorrell1) reported from Croydon, England

    Hey @O2 customer for >10 years, lost count. Reluctant to leave as decent receptionist at home now so please don’t make me by advertising with this toxic channel #GBnews #DontFundGBNews 🙏👊

  • TMytton90 Tom Mytton (@TMytton90) reported from Wandsworth, England

    @O2 had hardly any signal all week in SW16. No notification of works on the local masts. No impressed

  • Gill_Barr Gill Barr💙 (@Gill_Barr) reported from Islington, England

    @O2 I need idata bolt on to get back visual voicemail on iPhone 12 Pro. I just can’t see how to do that. My visual voicemail worked fine until a couple of weeks ago and I really use it. Please help! Thanks

  • QueenMarkgaret scared of the mark (@QueenMarkgaret) reported from Ilford, England

    Hi @O2 I keep trying to call o2 to pay off a balance but it keeps saying ‘we cannot verify your security info’ and I cannot get any further. I am trying to change my tariff and have been trying for 2 days now. I have had the same conversation with 4 different people. Help.

  • TeyLove_ T é y 🌺💜 (@TeyLove_) reported from Islington, England

    @O2 your network is shocking! I haven’t been able to use my data for two days this is not what I pay £50 a month for😤 o2 guru isn’t even working and can’t get through to a call handler so how am I supposed to get this fixed?????

  • jordanharris86 Jord (@jordanharris86) reported from Poplar, England

    @O2 hi, this morning I ordered a case from your website and it said there was a problem, but my card provider is saying the payment has gone through. Can you confirm whether this was the case or not? Thanks

  • Maria__RG María (@Maria__RG) reported from East Ham, England

    @chellemccann @FitBits_ @O2 I have been trying to top up my phone for the las 3 hrs with no success - i believe their system is down, quite annoying!

  • PhHaines Philip Haines (@PhHaines) reported from Sevenoaks, England

    @O2 I’ve made three attempts to call customer services on 202 and after passing through security you send me a link that is unable to assist, when I select “Get help” you drop the call. I NEED TO TALK TO A HUMAN. What number can I use to reach your customer services deoartment?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Lf25793600 Lara F. (@Lf25793600) reported

    @virginmedia @O2 Good morning, if I’m switching broadband to Virgin Media, do you guys sort out the process and liaise with my current provider for me to cancel their service? Thanks

  • KatieEmms1 Katie Emms (@KatieEmms1) reported

    @virginmedia @O2 @virginmedia having experienced your unrivaled slow and inefficient customer team we were told after 6 years of being your customers that not only can you not provide service in our North London flat but you will charge us for the privilege...

  • k80con Kate Conway (@k80con) reported

    @O2 Hi. I was charged £14.99 on 2 June when the 7 days free expired. Can you please help refund this.

  • nlieck Norbert Lieckfeldt 💙 (@nlieck) reported

    It'll be transferred by Monday 6pm. "But I requested transfer on Wednesday via the website" "I can sense you are disappointed but there is no record on your account" Poor start with @O2.

  • MattyBx9427 MattyB (@MattyBx9427) reported

    SERIOUSLY @SkyHelpTeam @O2 Sky I’ve Phoned and Your Tech Team Keep Saying They Can’t Help All The BLODDY TIME Please Advise Thurther And Stop Telling Me To waste my time by phoning and @O2 I want you to contact me ASAP I’ll DM you with a phone number

  • The_Skippy Bryce Moffitt (@The_Skippy) reported

    @O2 how is it that people are getting scam calls coming from my mobile number and when I contact your customer service you cut me off? I have also got a high volume of scam calls coming through to me now! You are responsible for this!! #scammer #scam #ColdCalling

  • MaisyNBonnie Lynsey (@MaisyNBonnie) reported

    @O2 I know you informed us that our service might be affected via email but I’ve literally not been able to make calls or send texts since Wednesday! I hope the lack of service reflects in the bill??

  • toyahlparker Toyah Parker (@toyahlparker) reported

    @VodafoneUK kept me on the phone for over an hour, passed around with false promises of fixing a mistake YOU made on my upgrade; now been left on hold for 25 mins to speak so a manager..loyal customer for 17 years and this is what I get... @O2 @virginmedia want my custom?

  • chappychat Simon (@chappychat) reported

    @O2 Any response? Are you still having system issues?? Waited hours in total on the phone to you with no resolution…

  • DinuHir Dinesh hirani (@DinuHir) reported

    @holly @virginmedia @O2 O2 is **** way is virgin commbing when they have billons to make their own network and improve the own ****** services