O2

O2 Outage Report in Greenwich, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Greenwich, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Greenwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Greenwich, Greater London, England 01/26/2026 10:35

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Greenwich, Greater London, England

The most recent O2 outage reports came from the following cities: London, Hammersmith, Southwark, City of London, Croydon, Grays, City of Westminster, Bromley, Wandsworth, Hackney, Paddington, Fulham, Islington and Ilford.

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City Problem Type Report Time
United KingdomLondon Phone
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Greenwich, England

Latest outage, problems and issue reports in Greenwich and nearby locations:

  • princess_knicks princess knickers (@princess_knicks) reported from Lambeth, England

    @O2 want to cancel my Disney+ sub that I got through you. Gone to myo2 and…no idea…

  • spillanemary mary spillane (@spillanemary) reported from Wandsworth, England

    @O2 Pity you can’t provide consistent, reliable service in London

  • SLushCCool Darren C (@SLushCCool) reported from Croydon, England

    @O2 @salrusty It might be worth putting the tech difficulty issue notice on the app too.

  • amylouisestone Amy Stone (@amylouisestone) reported from London, England

    @O2 I have also been doing this too. If this problem persists, then what?

  • Vagabond1107 ☭ 卡里德 🇨🇳 ☭ خالد (@Vagabond1107) reported from Hammersmith, England

    @O2 like your the only UK network do not offer wifi calling and 4G calling for PAYG customer’s… see EE,Vodafone and three they do offer wifi calling and 4G calling to their PAYG customers.. and your not offering i am 13 years a loyal customer please do offer it i am facing -

  • judithhall67 Judith Hall (@judithhall67) reported from Bromley, England

    @O2 hi, I am trying to top up my housebound mum’s phone, but both the website and the telephone options are not accepting payment. I have tried two cards. Please advise, she is at risk of falls and needs to be able to phone for help

  • SLushCCool Darren C (He/Him) 🏳️‍🌈🌍🏉 (@SLushCCool) reported from Croydon, England

    @ODEONCinemas Hey. I have tickets for tonight but something has come up. One is limitless one is free on @O2 - how can I cancel?

  • BhattMilli Mamta Milli Bhatt (@BhattMilli) reported from Poplar, England

    @O2 it says I have used my LW voucher for back to the future when I have not and I am trying to book it now. Can you help with resetting or giving me another voucher code please thank you.

  • DaveMcGuane Dave McGuane (@DaveMcGuane) reported from Croydon, England

    @O2 Trying to cancel my O2 Insurance as I'm paying £150 a year and online being quoted less than half that. Website says Call 202. Call 202 and that says Go Online then hangs up. Please can someone call me?

  • EmmaSaidThis ♥♥єmmα♥♥ (@EmmaSaidThis) reported from Camberwell, England

    @O2 Is there any reason why the O2 priority app no longer works on mine or my mum's Huawei phones. Says the app is out of date, then won't let me redownload, says there is an installation problem.

  • cheesescientist Freddie Phillips (Amanda Benson) (@cheesescientist) reported from Camden Town, England

    @leonrestaurants @JamesJoelDann @O2 Not working for me either.

  • cheesescientist Freddie Phillips (Amanda Benson) (@cheesescientist) reported from Camden Town, England

    @leonrestaurants @JamesJoelDann @O2 So we miss out on this? (Having walked down to Leon but I have to go to work now)?

  • Vagabond1107 ☭ 卡里德 🇨🇳 ☭ خالد (@Vagabond1107) reported from Hammersmith, England

    @O2 issue in the network it’s always says “no service” in my apartment come on offer wifi calling right now i did speak with your staff in Kings road store and told them about that issue they’ve said we can’t do anything right now i might move to EE or Vodafone if this situation-

  • sarahbennetto Sarah Bennetto (@sarahbennetto) reported from Hackney, England

    @O2 @ODEONCinemas Hello, team! My friend @janelamacraft & I tried all yesterday to get the Priority app movie ticket for next week. But it gave an error code all day. How does it work for this coming Monday 12 July? Pretty please could you help? Thanks so so much.

  • spillanemary mary spillane (@spillanemary) reported from Wandsworth, England

    @O2 what on earth? A mast down last week. Today another bloody mast down. You’ll update me when? AUGUST 27?! time to switch

  • DaveMcGuane Dave McGuane (@DaveMcGuane) reported from Croydon, England

    @O2 Trying to cancel my O2 insurance as I'm paying £150 a year when online is quoting me less than half that. Website says Call 202. Call 202 and that says Go Online. Go Online and that says Call 202 or landline. That hangs up on you straight away. Online Chat isn't available...

  • HawanDs Hawan DE SOUZA VICENTE (@HawanDs) reported from Merton, England

    @O2 is okay but when it comes to speak to customer services 😴

  • judithhall67 Judith Hall (@judithhall67) reported from Bromley, England

    @O2 hi, I need your help please for an issue that hasn’t resolved since yesterday. Trying to top up my mum’s pay as you go and no cards are being accepted. She is housebound and frail and needs to be in contact.

  • The_Caz Caz Young (@The_Caz) reported from Wandsworth, England

    Starting to get VERY fed up with all the pre-recorded scam calls and texts to my mobile these days. Anyone got any idea how to make them stop? Can you help @O2?

  • ShaneyFirkins96 Shaney (@ShaneyFirkins96) reported from London, England

    @under_the_kilt @O2 I wouldve stuck with o2, Good luck with the limited Signal on Voxi 🤞🏻

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • RobertY19208831 Robert Young (@RobertY19208831) reported

    @O2 is there a problem with the network in the ts17 area?

  • Chriscubekelly Christopher Kelly (@Chriscubekelly) reported

    @O2 do you have any masts at all anywhere across the country. I just love looking at the 5G in the corner and getting no signal whatsoever. The end of my contract could not come quick enough!

  • Photogemic11 Gemma Fernandes (@Photogemic11) reported

    @O2 you have given my phone number out illegally to a third party and because I am not a customer with you there is no way to get my information removed from your database. Absolute shambles this took a 50-minute phone call to find this out!

  • Kay70466920 Kay (@Kay70466920) reported

    @O2 @O2 + I was asked for the card number of my account of which I declined to share. THIS IS NOT THE WAY TO TREAT YOUR CUSTOMERS. I WANT MY £151.00 BACK IMMEDIATELY AS TOLD BY O2. THIS IS NOT GOOD BUSINESS TO GO BACK ON YOUR WORD IN GOOD

  • Extinguisherman Dale Watts (@Extinguisherman) reported

    @KyleighFisher10 @O2 Hi, I am sure o2 have issues with their network, if you don’t feel satisfied with the response from o2 maybe retweet your complaint using BBCWatchdog and Which magazine tags. I fed up with o2 network and customer service. Need to get something done

  • magsfoxyloxy Maggie (@magsfoxyloxy) reported

    @O2 Tried rebooting my phone. Tried manually selecting network but didn’t want to connect to them. Just so unusual as we always get a text and we always have 4g here

  • raycroz ray crozier (@raycroz) reported

    @O2 why can’t I use my data in France? It says “could not activate mobile data network” don’t remember seeing this on your ads 🤬

  • Extinguisherman Dale Watts (@Extinguisherman) reported

    @JessicaCBarrow @O2 Hi, I am sure o2 have issues with their network, if you don’t feel satisfied with the response from o2 maybe retweet your complaint using BBCWatchdog and Which magazine tags. I fed up with o2 network and customer service. Need to get something done

  • Extinguisherman Dale Watts (@Extinguisherman) reported

    @RobertY19208831 @O2 Hi, f you oh can’t get the problem sorted and you feel nothings getting done retweet your complaint using BBCWatchdog and Which magazine tags. I fed up with o2 network and customer service. Need to get something done

  • magsfoxyloxy Maggie (@magsfoxyloxy) reported

    @o2 we have international inclusive zone bolt in, we are in the US, haven’t had a roaming text and can inky connect to 3G. Never had this before