O2 Outage Report in Greenwich, Greater London, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Greenwich, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Greenwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 10: Problems at O2
O2 is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (47%)
-
Internet (32%)
-
Total Blackout (15%)
-
E-mail (3%)
-
Wi-fi (3%)
-
TV (%)
Live Outage Map Near Greenwich, Greater London, England
The most recent O2 outage reports came from the following cities: Hammersmith, London, Poplar, Hackney, Brentwood, Muswell Hill, Southwark, Ilford, Paddington, Thornton Heath, Upminster, City of London, Abbey Wood, Harringay and Dartford.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| London |
Phone | |
| Poplar |
Phone | |
| London |
Wi-fi | |
| Hackney |
TV | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Greenwich, England
Latest outage, problems and issue reports in Greenwich and nearby locations:
-
Jonathon
(@coffeemadman) reported
from
City of London, England
@O2 Er slightly concerning that I recycled a phone with you and you have updated the offer saying you received a *different* phone when I’ve never owned that phone at all.
-
Colin Shaw
(@ColinShaw_CX) reported
from
London, England
Unbelievable. I get a survey from @O2 regarding their service. I say it’s poor. They contact me and suggest a SIM card change. They have now cut me off until new SIM card arrives! For 3 days! O2 store can’t help. What a shambles! #cx #fail
-
juls.
(@julsbvby) reported
from
Camberwell, England
@O2 honestly wth is going on with my network! For dayssss I can’t call and can’t receive calls when I’m at home.
-
MSYENHA
(@MSYENHA) reported
from
Wandsworth, England
@O2 is the most shit network ever! Their customer service don’t even know the rules of the company! Never going back on o2 again!
-
sam fowler
(@samfowler) reported
from
Camden Town, England
@O2 where’s my crap donut offer a la @VodafoneUK been with you since Genie days....
-
Alan Greene
(@AlanGreene73) reported
from
London, England
@cleggytaxi @O2 Yep you’re right. Signal dropped again.
-
James Elston
(@JamesElston3) reported
from
Hammersmith, England
@plandotcom you pretended to be @O2 and were then also very rude when the lie emerged and cancellation ordered. Utter wast of several hours of her time
-
Tracey Thompson
(@soyabean1717) reported
from
Sutton at Hone, England
@Moominblatt @O2 Totally and Apple shop told me today they know of the problem but won’t do anything about it! Shocking!!!
-
🖤 Kate 💛 Ne0nnet 🖤
(@Ne0nnet) reported
from
Croydon, England
@O2 @kingzerno This has gotten worse over the last few weeks but croydons 4g reception has been shocking for at least a year! It's getting worse and worse. Seems to be as buildings go up, the reception goes down
-
keith watson ⚫️
(@kw1330) reported
from
Camberwell, England
@O2 still rubbish signal in #peckhamrye area. #howlongmusticomplain
-
Carol mcCallum
(@Downtonres) reported
from
Lambeth, England
@BaronVonWindmil @O2 O2 need a review of staffing numbers , investment in redesigning procedures for customer service and massive retraining programme for staff
-
shezza_bezza 🌙☀️Coldplay are back wohooo 🌙☀️
(@vodaka_orange) reported
from
Hammersmith, England
@O2 I’m treating myself to a Apple Watch because it’s my birthday next month and the offer ends next Thursday 🤣 plus I deserve it, putting up with rude people and getting sat on/licked/beaten up by my niece hahaha
-
Omar Sheikh
(@omar_sheikh) reported
from
Lambeth, England
@O2 Worst. Network. Ever.
-
Tommy Pickles
(@DJTommyPickles) reported
from
Camberwell, England
@O2 literally the worst customer service from a mobile phone company ever, truly a disgrace, avoid if you can!
-
Jody Randall Esq.
(@jodyrandall) reported
from
Walthamstow, England
@O2 Please don’t tell me this mast is still not fixed. Again sat at Liverpool Streets Station with full service and 4G and nothing happening on phone full stop. Time to accept that coverage here is not good enough.
-
Owura kwame
(@Y_Dollars) reported
from
East Ham, England
I can't make or receive calls for the past one hour @O2 try and fix this asap!!!
-
Alan Greene
(@AlanGreene73) reported
from
London, England
@O2 It doesn’t work. Back doing same lose of signal again. Happens at random places and times around london. Seriously thinking of switching back to #Three
-
Alan Greene
(@AlanGreene73) reported
from
Bexleyheath, England
@O2 It can happen anywhere at any time. Only way I know is when I look at phone. It’s not signal as when I turn phone off then back on it’s got full signal. It’s not just me. Check Twitter feed. So many people complaining about same problem
-
Liz
(@ejp72) reported
from
Poplar, England
@O2 It’s always like it. I’ve never had a decent signal here. Could be the buildings maybe. But always like it.
-
Alan Greene
(@AlanGreene73) reported
from
London, England
@StudiniJones @timlukejones @O2 Yep I thought the 13.3.2 update had fixed it but I’ve lost signal again this morning. Had to reboot my phone. I’m on latest update. Pissing me off now. People can’t call or message me until I’ve realised and turned phone off&on
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
DaisyJuke
(@studant47) reported
@O2 No valid reason at all. It seems to be a common complaint 🥺
-
Elektra Kosh Edwards
(@edwards_elektra) reported
@O2 I don't have a phone to do that, only a tablet. (The contract which has finished is for personal WiFi hotspot)I really really need a link to the written chat to get in touch with an agent to cancel asap....I can't afford the payments
-
Sam Tennant
(@Samueltennant) reported
@O2 over a month ago I Emailed O2 with the evidence of a Contract taken out falsely in my name, they are now defaulting and my CRating is taking a hit. No-one at O2 has contacted me. I have provided all the records and details from the fake TransUnion search. Please help me.
-
Katherine
(@katherine_bent) reported
@O2 following on from calls via 202, retentions & cust service. I tried to get my PAC code by texting 65075 but apparently your systems down! Then I have been passed around but been told noone can help! I have raised a complaint as this is ridiculous! Just send the code to my mob
-
Gareth Rapley
(@Rappers10) reported
@O2 Sorry that is an incredibly poor response and does not reflect the service provided and current economic climate. How can you justify inflation at 7.8% and then adding a further 3.9% #o2profitsbeforecustomers
-
Dr Jim Wilson
(@AJimWilson) reported
@TheO2 @O2 Should have no trouble rustling up a new roof! Given the recent price hikes you could probably laminate £50 notes and use those to patch the hole
-
Louise Tilston
(@LProudman) reported
@O2 can’t get through to you on the phone, via chat or via DM - got a new phone & sim but it’s now been 3 days since I text SWAP to the number on the card and still no service!! Service has gone from old phone too! Help!
-
David Auton 💙
(@Dave_Auton) reported
@stacychap85 @O2 Ahh glad it's not just me with this issue!
-
Jenni ✨
(@_jen_mo) reported
Damn just got the energy bill estimates of how much my bill is likely to increase yearly: Electricity: £143 Gas: £258.44 I live alone so that’s fun 🙄🤬 And @O2 are raising my phone tariff too FFS #EnergyCrisis #EnergyBills
-
CagedKitty
(@cagedKitty_) reported
@AdeBroadmore @O2 Hiya, don't work for O2, but there's a national outage of the system that makes PAC (and STAC) codes work at the moment - I'm surprised they've not mentioned it yet - I would advise trying again later today or tomorrow, it's affecting all UK networks