O2

O2 Outage Report in Greenwich, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Greenwich, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Greenwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Greenwich, Greater London, England 01/24/2026 00:40

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Greenwich, Greater London, England

The most recent O2 outage reports came from the following cities: London, Hammersmith, Southwark, City of London, Croydon, Grays, City of Westminster, Bromley, Wandsworth, Hackney, Paddington, Fulham, Islington and Ilford.

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City Problem Type Report Time
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Greenwich, England

Latest outage, problems and issue reports in Greenwich and nearby locations:

  • spiritualvodka gwen 🕸🕷 (@spiritualvodka) reported from Stratford, England

    @O2 hi! I’m not sure if this is a you problem or an apple problem. But my mobile data will completely shut off around 4/5 times a day, turning the data on and off doesn’t bring it back. I have to completely reboot my phone 5 times a day at the moment. Pls help!!

  • tjwmurphy Timothy Murphy (@tjwmurphy) reported from Paddington, England

    @virginmedia No error. It just fails to connect. The Tick actually appears in the Wi-fi settingswhich makes it seem that the @o2 advert will pop up (the final step before connecting) but it never does. I have restarted my phone several times.

  • PhilippaM78 Philippa-Ann May (@PhilippaM78) reported from Bromley, England

    @O2, Hi there, I think I deserve to win something in the Prize Competitions through #O2Priority @O2sports as I've been a loyal and long standing customer of O2!!

  • HaleAlexander Alex Hale (@HaleAlexander) reported from London, England

    @O2 @RugbyXOfficial What a shit show the organisation is at the O2 tonight.. #nopoint

  • AlanGreene73 Alan Greene (@AlanGreene73) reported from Bexleyheath, England

    @O2 It can happen anywhere at any time. Only way I know is when I look at phone. It’s not signal as when I turn phone off then back on it’s got full signal. It’s not just me. Check Twitter feed. So many people complaining about same problem

  • AlanGreene73 Alan Greene (@AlanGreene73) reported from London, England

    @cleggytaxi @O2 Yep you’re right. Signal dropped again.

  • captnyesterday Bobby (@captnyesterday) reported from Woodford Green, England

    @O2 hey guys my phone is basically useless outside of a WiFi connection atm due to no signal. Would like to get this sorted asap

  • ejp72 Liz (@ejp72) reported from Poplar, England

    @O2 It’s always like it. I’ve never had a decent signal here. Could be the buildings maybe. But always like it.

  • Kineets Kineta Kelsall (@Kineets) reported from Camberwell, England

    @Dan_T_Mc @O2 It’s honestly the absolute worst. I’ve never ever experienced anything like it.

  • joe_bignell Joe Bignell (@joe_bignell) reported from London, England

    @O2 have put up with terrible coverage for 14 months!! Promote 5G but I still can’t send a picture when on the commute in SELondon. Can’t wait for the contract to end. Worse provider I’ve experienced

  • Tjsam1000 Tom Samuel (@Tjsam1000) reported from Whyteleafe, England

    @O2 thanks again for not letting me have any phone signal today so I can’t make or receive any calls and texts. Soon as my contracts up I think it will be time to find more reliable network. #o2

  • Henry_Coates Henry Coates (@Henry_Coates) reported from Walthamstow, England

    @jimsmallman @O2 I left them a few years ago because the customer service is god awful! @ThreeUK is the best bet for the amount we travel! Not the best in London but all over the world it’s great

  • s11kda Sam D (@s11kda) reported from City of London, England

    @O2 what a shambles of a customer service

  • julsbvby afia. (@julsbvby) reported from Paddington, England

    It’s only O2 that I’ll get my order delivered to store and it still goes missing @O2 never fail to keep up with their whack service.

  • johnsw John Williams (@johnsw) reported from Hackney, England

    @O2 The problem is your site

  • AlanGreene73 Alan Greene (@AlanGreene73) reported from London, England

    @StudiniJones @timlukejones @O2 Yep I thought the 13.3.2 update had fixed it but I’ve lost signal again this morning. Had to reboot my phone. I’m on latest update. Pissing me off now. People can’t call or message me until I’ve realised and turned phone off&on

  • kw1330 keith watson ⚫️ (@kw1330) reported from Camberwell, England

    @O2 still rubbish signal in #peckhamrye area. #howlongmusticomplain

  • JamesElston3 James Elston (@JamesElston3) reported from Hammersmith, England

    @plandotcom you pretended to be @O2 and were then also very rude when the lie emerged and cancellation ordered. Utter wast of several hours of her time

  • julsbvby juls. (@julsbvby) reported from Camberwell, England

    @O2 honestly wth is going on with my network! For dayssss I can’t call and can’t receive calls when I’m at home.

  • lofty_london London Lofty (@lofty_london) reported from Camberwell, England

    @O2 Can you explain what they are please, why the mystery. I pay for a service that doesn't work where I live.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Ram08671320 Ram (@Ram08671320) reported

    @O2 Yes, can make calls and texts. No issues, only cant use internet at all. In fact it doesn’t even show that 3G/4G Availability.

  • justin_arnold Justin Arnold (@justin_arnold) reported

    @O2 I have DM you and provided the information requested, I have been sat here for over an hour awaiting your response to a conversation? Is this O2 idea of customer service??? #poorcustomerservice

  • DilpreetDaheley Dilpreet Daheley (@DilpreetDaheley) reported

    @O2 been weeks we’ve had bad signal in my area and today I have absolutely no signal. What is going on?!?

  • beverleyone1 Beverley Fletcher 🌈❤️🌈 (@beverleyone1) reported

    @O2 you really need customer service training. Being told there’ll be no refund on a service that has been unreliable for a month and looks like it won’t be fixed any time soon is appalling. This mast in IG6 needs to fixed urgently now.

  • bri0142 bri0142 (@bri0142) reported

    @hmbljx @O2 I've moved over from three and thought they were bad

  • AndrewLeggate Andrew Leggate (@AndrewLeggate) reported

    @O2 experiencing extremely slow phone data since yesterday, despite it showing I have 4G. Pages either load slowly or don’t load at all

  • NeilDelahay Neil Delahay (@NeilDelahay) reported

    @O2 Hey thanks. Shows full signal for my post code. We have 5 o2 devices in the house and all have same signal strength indoor and out. Dropped calls lack of data speed?

  • Pennie_J_H TuppenceHapenny 💙 (@Pennie_J_H) reported

    @O2 what is going on with your service? Changed phones on Saturday but have had no calls or mobile data since yesterday lunchtime. No response on your chat service and can’t call customer services.

  • alsheard Al Carson-Sheard 💙 (@alsheard) reported

    Is there a problem with your Live Chat option, @O2 ? I connected to an operator, sent them several messages and got no response. Have tried to start another Live Chat and keep getting the “we’re busy right now” message - been waiting to connect for over 20 minutes now!

  • LauraLea93 Laura-Lea Size (@LauraLea93) reported

    @O2 Hi, is web chat open today? I haven’t been able to make or receive calls since last Thursday. I hear 3 beeps and the call doesn’t connect. Texts and data are working fine. The issue is happening everywhere I go not just at home. Thanks in advance