O2

O2 Outage Report in Greenwich, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Greenwich, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Greenwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Greenwich, Greater London, England 01/13/2026 12:20

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Greenwich, Greater London, England

The most recent O2 outage reports came from the following cities: Croydon, Southwark, Grays, City of Westminster, Hammersmith, London, Bromley, City of London, Wandsworth, Hackney, Paddington, Fulham, Islington, Ilford and Bexleyheath.

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City Problem Type Report Time
United KingdomCroydon Total Blackout
United KingdomSouthwark Phone
United KingdomCroydon Phone
United KingdomGrays Phone
United KingdomCroydon Phone
United KingdomCity of Westminster Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Greenwich, England

Latest outage, problems and issue reports in Greenwich and nearby locations:

  • MariaPiaTissot Maria Pia Tissot (@MariaPiaTissot) reported from Camberwell, England

    @Mcdoto_tony @O2 I used to be with EE but moved last December, but in the last couple of months it's been really hard to get signal in these areas

  • Henry_Coates Henry Coates (@Henry_Coates) reported from Walthamstow, England

    @jimsmallman @O2 I left them a few years ago because the customer service is god awful! @ThreeUK is the best bet for the amount we travel! Not the best in London but all over the world it’s great

  • AlanGreene73 Alan Greene (@AlanGreene73) reported from Bexleyheath, England

    @O2 It can happen anywhere at any time. Only way I know is when I look at phone. It’s not signal as when I turn phone off then back on it’s got full signal. It’s not just me. Check Twitter feed. So many people complaining about same problem

  • julsbvby afia. (@julsbvby) reported from Paddington, England

    It’s only O2 that I’ll get my order delivered to store and it still goes missing @O2 never fail to keep up with their whack service.

  • Mcdoto_tony Tony McDonald (@Mcdoto_tony) reported from Camberwell, England

    @MariaPiaTissot @O2 Oh no - you are not alone. I swapped to Virgin (EE) because it was so bad!

  • PhilippaM78 Philippa-Ann May (@PhilippaM78) reported from Bromley, England

    @O2, Hi there, I think I deserve to win something in the Prize Competitions through #O2Priority @O2sports as I've been a loyal and long standing customer of O2!!

  • johnsw John Williams (@johnsw) reported from Hackney, England

    @O2 The problem is your site

  • spiritualvodka gwen 🕸🕷 (@spiritualvodka) reported from Stratford, England

    @O2 hi! I’m not sure if this is a you problem or an apple problem. But my mobile data will completely shut off around 4/5 times a day, turning the data on and off doesn’t bring it back. I have to completely reboot my phone 5 times a day at the moment. Pls help!!

  • nettiewettie Annette 💜🏳️‍🌈 (@nettiewettie) reported from City of London, England

    @BecksBDaniels Oh crap! I’m a @O2 customer too. Not brilliant. There should be any charges while using WiFi for WhatsApp.

  • joe_bignell Joe Bignell (@joe_bignell) reported from London, England

    @O2 have put up with terrible coverage for 14 months!! Promote 5G but I still can’t send a picture when on the commute in SELondon. Can’t wait for the contract to end. Worse provider I’ve experienced

  • lofty_london London Lofty (@lofty_london) reported from Camberwell, England

    @O2 Can you explain what they are please, why the mystery. I pay for a service that doesn't work where I live.

  • kw1330 keith watson ⚫️ (@kw1330) reported from Camberwell, England

    @O2 still rubbish signal in #peckhamrye area. #howlongmusticomplain

  • tjwmurphy Timothy Murphy (@tjwmurphy) reported from Paddington, England

    @virginmedia No error. It just fails to connect. The Tick actually appears in the Wi-fi settingswhich makes it seem that the @o2 advert will pop up (the final step before connecting) but it never does. I have restarted my phone several times.

  • captnyesterday Bobby (@captnyesterday) reported from Woodford Green, England

    @O2 hey guys my phone is basically useless outside of a WiFi connection atm due to no signal. Would like to get this sorted asap

  • andy_lobo Andy Lobo (@andy_lobo) reported from Romford, England

    @twistedrao @O2 My data is crap on O2 this time round.

  • Tjsam1000 Tom Samuel (@Tjsam1000) reported from Whyteleafe, England

    @O2 thanks again for not letting me have any phone signal today so I can’t make or receive any calls and texts. Soon as my contracts up I think it will be time to find more reliable network. #o2

  • s11kda Sam D (@s11kda) reported from City of London, England

    @O2 what a shambles of a customer service

  • Kineets Kineta Kelsall (@Kineets) reported from Camberwell, England

    @Dan_T_Mc @O2 It’s honestly the absolute worst. I’ve never ever experienced anything like it.

  • HaleAlexander Alex Hale (@HaleAlexander) reported from London, England

    @O2 @RugbyXOfficial What a shit show the organisation is at the O2 tonight.. #nopoint

  • ejp72 Liz (@ejp72) reported from Poplar, England

    @O2 It’s always like it. I’ve never had a decent signal here. Could be the buildings maybe. But always like it.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • AmySmit46258497 Ami (@AmySmit46258497) reported

    Go n buy my son a £15 pre loaded pre pay 02 sim for it not be activated properly then them to say on the phone he needs a card to be added to his account to activate it and give him 3 months for free? Why’s this been so difficult? 4 contracts with 02 and never again @O2

  • ihavtoo Ihavtoo (@ihavtoo) reported

    @O2 hi, having trouble upgrading my phone via O2 switch up and also purchasing an Apple Watch. Same card I used to make a payment for my monthly bill (which went through fine) is not being accepted to pay £1 for either device. Can I get some help please.

  • JonNewsham Jon Newsham (@JonNewsham) reported

    @O2 having serious problems with an order and now being told I have an immediate disconnection request on my 2 accounts which I haven’t requested. Can someone help me please as I’ve been on the phone for 45 mins and getting nowhere

  • florci_ag nach (@florci_ag) reported

    @TheO2 @O2 @virginmedia OMFG WHAT ******** ARE YOU TALKING ABOUYT?!!? IT'S ARIANA GRANDE

  • bhavm38 Bhav Mistry (@bhavm38) reported

    @O2 I generated a QR code for greggs which I never used. However, now it won't let me generate a new code as it think I used the previous one.

  • laceyknickers lyn lacey (@laceyknickers) reported

    @O2 had a problem with my phone went to one of your shops been told I have to go online or phone, please can you tell me what is the point of your shops I'm actually so upset

  • TheRatters Neil Askew (@TheRatters) reported

    @O2 pretty poor customer service when all I’m asking for is to increase my mothers call minutes on her monthly contract as she is currently in hospital with a broken leg and all you want to do is sign her up for another 24 month contract!

  • francestom francestom (@francestom) reported

    @o2 seem to have shut down their X account. I am still left unable to access the app or log into my account. How do I know what I’m paying for.

  • here4art0 0notcandice (@here4art0) reported

    @TheO2 @O2 @virginmedia HELP-

  • pepsiate pepsiate (@pepsiate) reported

    @TheO2 @O2 @virginmedia that didn’t really help icl…