O2 Outage Report in Greenwich, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Greenwich, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Greenwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (17%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Greenwich, Greater London, England
The most recent O2 outage reports came from the following cities: City of London, London, Hackney, Bromley, Hammersmith, Kensington, Croydon, Poplar, Brentwood, Muswell Hill, Southwark, Ilford, Paddington, Thornton Heath and Upminster.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Internet | |
| London |
Internet | |
| Hackney |
Internet | |
| Bromley |
Wi-fi | |
| London |
Internet | |
| Hackney |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Greenwich, England
Latest outage, problems and issue reports in Greenwich and nearby locations:
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Raf🇵🇱🇪🇺🇬🇧🏳️🌈
(@Mr_Rafal) reported
from
Hackney, England
I may be crazy @O2 but all of a sudden my phone’s battery discharge like crazy. Same as my wife’s. Is this because your signal in E5/E8 area is weaker than usual maybe?
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JPaulG 🐼 😷🧋
(@JPaulG) reported
from
Lambeth, England
@O2 hello. My O2 no longer connects to @TfL WiFi. I used to have no problems. Despite trying to sign in still not working. Please advise a way to solve this?
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scared of the mark
(@QueenMarkgaret) reported
from
Ilford, England
Hi @O2 I keep trying to call o2 to pay off a balance but it keeps saying ‘we cannot verify your security info’ and I cannot get any further. I am trying to change my tariff and have been trying for 2 days now. I have had the same conversation with 4 different people. Help.
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T é y 🌺💜
(@TeyLove_) reported
from
Islington, England
@O2 your network is shocking! I haven’t been able to use my data for two days this is not what I pay £50 a month for😤 o2 guru isn’t even working and can’t get through to a call handler so how am I supposed to get this fixed?????
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Vanessa
(@thatVanessa1) reported
from
Camberwell, England
@O2 I need to speak to someone about having no network reception at my house (for a year now) but online chat function remains off and I can't call you because I have no reception. What should I do?
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Richard Lace
(@huggyheaven) reported
from
Wandsworth, England
@o2 I trust, if you wish to keep me as a customer, you will #DontFundGBNews
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@O2 I will! If you could sort out anything at all, that would be amazing...! I’ve been a loyal customer for more than 20 years so it would be much appreciated..!
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Guy Dorrell 3.5% Europhile #PR #electoralpact 👊
(@guydorrell1) reported
from
Croydon, England
Hey @O2 customer for >10 years, lost count. Reluctant to leave as decent receptionist at home now so please don’t make me by advertising with this toxic channel #GBnews #DontFundGBNews 🙏👊
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Caz Young
(@The_Caz) reported
from
Wandsworth, England
@MancJules @O2 Yeah, they look like legit numbers but when you answer it's a stupid pre-recorded scam call!
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@O2 @NathFerguson @William251201 Been an o2 customer off and on fir years, never got anything... probably someone they want to impress fir more work...
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Steve
(@stevejonathan80) reported
from
London, England
Poor network in Se6 @O2
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Raf🇵🇱🇪🇺🇬🇧🏳️🌈
(@Mr_Rafal) reported
from
Hackney, England
@O2 hi guys! Quick question for you. Since we, me and my wife, joined you from different network we receive a lot of spam and scam in text messages and phone calls. Are you sure our details are protected properly? Calls are automated but use our full names! It actually worrying.
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David Robinson
(@Robinson92David) reported
from
Swanley, England
@EE the way who this company runs actually stinks wished i actually never ever returned back as a client! Its morally wrong. @O2 out performs you in everyway as a company. Really know how to ruin someones day
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LTH🇬🇧london
(@LTHlondon) reported
from
Camberwell, England
@SarahJa28484793 @O2 Not bad, I must say
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🥷🏾✨
(@EightyThor) reported
from
Stratford, England
When is the @O2 website not down?
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Philip Haines
(@PhHaines) reported
from
Sevenoaks, England
@O2 I’ve made three attempts to call customer services on 202 and after passing through security you send me a link that is unable to assist, when I select “Get help” you drop the call. I NEED TO TALK TO A HUMAN. What number can I use to reach your customer services deoartment?
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🖤 Kate 💛 Ne0nnet 🖤
(@Ne0nnet) reported
from
Croydon, England
Struggling with my 2 month old @SamsungMobile #s21 bought with you @O2 .... I've tried calling but my phone keeps cutting the connection off. I think the RAM is faulty as I can't run more than one app at a time (my S10 does with ease) please help!!
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Jackie Frost 🤍
(@Jackie_flash) reported
from
Lambeth, England
Hi @o2 my phone bill has been paid but your service is telling me I haven’t? And I’m unable to use my data and cellular
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Gill Barr💙
(@Gill_Barr) reported
from
Islington, England
@O2 I need idata bolt on to get back visual voicemail on iPhone 12 Pro. I just can’t see how to do that. My visual voicemail worked fine until a couple of weeks ago and I really use it. Please help! Thanks
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Lifestyleyourhealth
(@Lifestyleyourh1) reported
from
Ilford, England
@matthewbri1 @O2 I’m having the same problem so there must be an issue
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Abi ❤️
(@AbiAl135) reported
@willow0202 @O2 why do you do nothing about this? Why is your customer service so appalling?
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Ihavtoo
(@ihavtoo) reported
@NathFerguson @O2 @O2 having the same issue purchasing an Apple Watch Ultra 3 since my new phone arrived. Tried placing an order online but again the upfront payment wasn’t working. Tried the chat option but was told to call. Tried calling and was palmed off saying I couldn’t make an order!?
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Mighty Morphine Power Ranger
(@Rammspanghoul) reported
@Heres__Johnnie @virginmedia @O2 Had the same issue. Couldn’t press back without it greying everything out. Had to wait for the page to close itself. Linking confused me, not being a virgin customer. So tried not long after but trying to link O2 just says it cant find my account when I enter the code. 45 mins…
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Glasstec Paul
(@Glasstec_Paul) reported
@O2 Customer for 35 years. I logged a complaint on 05/08/25 after I tried to add additional handsets to my a/c but your colleague 'helping' me disappeared. You didn't respond to the complaint and after the 28 days you specified, I followed up. Still nothing. Appalling service.
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Hey Nicky
(@chinkydee) reported
Omg @O2 worst customer service so unhelpful…how can I leave my contract early please?
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Krypto Kaz
(@Krypto__Kaz) reported
I called @O2 to cancel my contract. I asked multiple times if I’d be charged again — your operator told me “no.” Yet today, money has STILL been taken from my account 💸. This is unacceptable. You reassured me there’d be no more charges, and then did the complete opposite.
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Simon O'Farrell
(@OFarrellSimon) reported
@O2 OMG trying to get through to you - impossible. Your verification process doesn't work and then you're on hold for what seems like forever.
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Ihavtoo
(@ihavtoo) reported
@NathFerguson @O2 Wasted a good amount of time and when I was asked for an explanation they couldn’t give me one. Really poor service.
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Beckie Reynolds
(@beck_reynolds) reported
@O2 hi please can you help, I’m trying to use the Vue cinema offer of 4 cinema tickets for £18 on my priority app but when trying to redeem it it says the code has already been used
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Mr T0n3r🇬🇧🇮🇪
(@toner1984) reported
@O2 what have you done to logins?!?!? Can't lig into my account... keeps making me authenticate? Is this a you problem?!? Very frustrating