O2

O2 Outage Report in Greenwich, Greater London, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Greenwich, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Greenwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Greenwich, Greater London, England 12/11/2025 04:30

December 11: Problems at O2

O2 is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Greenwich, Greater London, England

The most recent O2 outage reports came from the following cities: Hackney, London, Fulham, Islington, City of London, Croydon, Ilford, Hammersmith, Bexleyheath, Sevenoaks, Poplar, City of Westminster, Merton, Romford and Caterham.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Phone
United KingdomLondon Total Blackout
United KingdomFulham Phone
United KingdomIslington Internet
United KingdomHackney Internet
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Greenwich, England

Latest outage, problems and issue reports in Greenwich and nearby locations:

  • StellaWYLeung Stella Leung (@StellaWYLeung) reported from Wandsworth, England

    @SkyHelpTeam My 4G network on @O2 is MUCH faster than your broadband service, when you promised to give me 17mbps. This has been happening for the past weeks.

  • saraminniemay Sara May (@saraminniemay) reported from Lambeth, England

    @O2 my phone has been kicking me off WiFi for months now. Been into the shop and they have ‘fixed’ it twice...can’t get onto the O2 app, and now can’t log on to the website. My bills are always over because of this and I’d love some help rather than being overcharged each month.

  • SimplytheTess Tessa Dowling (@SimplytheTess) reported from Croydon, England

    @O2 nice that someone has taken a phone and contract out in my elderly, disabled mother's name and O2 wont help us out at all because she can't give you the password or security answer. Of course she can't, she didnt open the account! Can't even cancel the account, or 1/2

  • roni9uk roni (@roni9uk) reported from Sutton at Hone, England

    @O2 Great u are working on a mast and never warned me. I'm disabled and stranded

  • Part_Mermaid Jessica (@Part_Mermaid) reported from Sutton at Hone, England

    @Crippleywonk @O2 It was a bit of a wrench when I had to leave T-Mobile/EE. But they took our mast out and we don’t get signal at home now. I’ve had good experiences with most providers over the years. It’s not as scary as it may at first seem.

  • jpfpreston Joshua Preston (@jpfpreston) reported from Camberwell, England

    You don’t get an ounce of data stood on an open-air platform at London Bridge. Been the same for 5 years. I tweeted back then. Send an engineer to platform 12 for a survey. And none of “we don’t guarantee data” -just fix it pls. @O2

  • usmanyounas0011 Usman Younas (@usmanyounas0011) reported from Walthamstow, England

    @HowardGriffiths @O2 and if you are on call your call will be dropped(call failed)then it will take sometime fr service to start working again.. 2ndly most of the places getting only 1bar and very slow data browsing.. 3rdly when it connects to 3G it’s same like No Service it goes sooooooo slow 2/2

  • eddieclarke96 Eddie Clarke 🐝 (@eddieclarke96) reported from Wandsworth, England

    @SuzanneTelfer @O2 @SamsungUK @sumsung This sort of problem at launches and poor update record meant I gave up and went to Huawei

  • CSwanscott Swanscott (@CSwanscott) reported from Camberwell, England

    @O2 My data has been extremely slow/not working the last few days can you help out please !!

  • usmanyounas0011 Usman Younas (@usmanyounas0011) reported from Walthamstow, England

    @HowardGriffiths @O2 i have few screen shots of different areas when it’s service just disappears, call failed and only 1 bar, will share screen shots with @O2 3/3

  • janet_heil Janet Heil (@janet_heil) reported from Bromley, England

    @f4feistyfem @inguidowetrust @SEOforlondon @O2 I completely agree @f4feistyfem. I politely asked people next to us to stop shouting and they said *I* was rude and they had to shout because it was so loud. Truly shocking.

  • davidweir1973 davidweir (@davidweir1973) reported from Ilford, England

    @O2 Enough now, im losing money because of this! Im paying for a service your not providing! So i wish to cancel my contract. Pls have someone call me urgently.... oh wait not they cant can they!!!!!!!! Dm

  • usmanyounas0011 Usman Younas (@usmanyounas0011) reported from Walthamstow, England

    @HowardGriffiths @O2 remember few months back when @o2 was down for nearly 2 days.. after that it’s service is going down everyday.. sometime when you are travelling and passing from certain areas O2 service will simply shift to 3G form 4g and sometime it will be No Serive at all 1/2

  • roni9uk roni (@roni9uk) reported from Sutton at Hone, England

    @O2 why is the network down

  • DaFluffMeister Mat Skipper-Banks (@DaFluffMeister) reported from Bexleyheath, England

    @O2 hello you lovely people, so my phone is paid for so I’m now out of contract, been with you since day 1 but signal in DA15 7LE is shocking! A friend lives in DA15 8DQ and he said a mast has been worked on and his reception and 4G is now amazing, it’s about 1 mile away from me

  • usmanyounas0011 Usman Younas (@usmanyounas0011) reported from Walthamstow, England

    every single day your service going down ,moved to O2 from 3 , paying more getting less as compare to 3 but your service is kind of same , most of the places it just disappears, call failed, hardly one bar most of the time and no service at certain places.. v disappointing @O2

  • OliviaFranceska Liv 🌸🌷 (@OliviaFranceska) reported from Islington, England

    @O2 hi, my data hasn’t been working all day! Please help

  • myorangetruck Daniel Burgess (@myorangetruck) reported from East Ham, England

    @O2 I sent over a DM yesterday no response and another day with crap data service. Still not fixed

  • davidweir1973 davidweir (@davidweir1973) reported from Ilford, England

    DO NOT USE @O2 **** SERVICE!!!!!

  • Cronxgrl Rebecca Pickering (@Cronxgrl) reported from Camberwell, England

    @O2 No if I type in WC1 it says there's a mast down

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • RajaAslam21 Raja Aslam (@RajaAslam21) reported

    @O2 Definitely @staceyhillx as she had major issues with network connections the other day! #O2BetterConnected 🎁

  • amiiegee_ amiie (@amiiegee_) reported

    @O2 My nana. she doesn’t have twitter but she deserves a treat :))

  • tommy_andrews Tom Andrews (@tommy_andrews) reported from Worcestershire, England

    Hey @O2 my upgrade was supposed to come last Friday.... DHL tracker has said its coming everyday last week then never arrives... Now they say contact you??

  • amysmith_amy Amy (@amysmith_amy) reported

    @O2 hey is it possible to get help ordering a 5G SIM card for my phone

  • GoGishiGoGo Gish Abeyratne (@GoGishiGoGo) reported from Birmingham, England

    @O2 Device is damaged. Your website and app are as clear as mud about repairs and replacements. I'm on hold waiting for an advisor to be available (20 minutes elapsed). Can you help me out?

  • kendrickAnna45 Ann KENDRICK (@kendrickAnna45) reported

    @VMO2News @O2 You might want to invest in staff training before you spend money on gimicky adverts ..then your customer service time to answer and service might improve..although you have so far to go I'm not sure

  • Terri_H_86 Terri Hand (@Terri_H_86) reported

    Anyone else on @O2 having issues with social media sites?

  • Annief54 Anne Fowlds (@Annief54) reported

    @O2 if I could afford would cancel my contract with 02 just awful providers in my view, nine times out 10 u may get one bar but even if u get two or 3 service so slow. Not happy

  • conz943 Conor Saunders (@conz943) reported

    @O2 @kevina_s definitely needs one of these to snuggle up to. Been bed bound for 48 hours with a terrible flu #notcovidrelated #O2BetterConnected

  • cedgson91 Catherine Edgson (they/them) (@cedgson91) reported

    @O2 trying to use priority to book cinema ticket for 15/11 but it’s not copying the code correctly?? When it says put in a voucher code it needs a pin Can I cancel it and save it for next week?