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O2

O2 service status in Greenwich, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Greenwich, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Greenwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 40% Phone (40%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Greenwich, England

The most recent O2 outage reports came from the following cities: City of London, London, Hammersmith, Newham, Wandsworth, Paddington, Croydon, Hackney, Bromley, Kensington, Poplar, Brentwood, Muswell Hill, Southwark, and Ilford.

CityProblem TypeReport Time
City of London Phone 15 hours ago
City of London Internet 3 days ago
London Wi-fi 4 days ago
London Phone 4 days ago
Hammersmith Internet 5 days ago
London Phone 6 days ago

Community Discussion

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O2 Issues Reports Near Greenwich, England

Latest outage, problems and issue reports in Greenwich and nearby locations:

  • Alx_R_M
    Alex (@Alx_R_M) reported from Paddington, England

    @O2 #help #GPS I have just discovered that my location cannot be seen for some apps on 4G just on WiFi connection. I do not understand this issue and I will need if possible an answer. #ThankYou

  • vinnypDJ
    VINNY P (@vinnypDJ) reported from Bexleyheath, England

    Looking forward to going in to the @O2 & Sport Direct shop (they deleted there twitter) To argue with one of there nice colleagues who mite of struggled with there **** 80% wages, about ******** ups with my orders they sent me in lockdown & that the 30days to sort it, is over

  • hillww1
    William Hill (@hillww1) reported from Stratford, England

    @O2 Glad I got my #SamsungGalaxyS20 before the shutdown and have now, #5G signal too 👍🙂

  • Thestylist4you
    Irene Barnett (@Thestylist4you) reported from Poplar, England

    @LiamYulhanson @O2 What 😳 thats terrible Liam.x

  • SeanEdwardParry
    Sean Parry (@SeanEdwardParry) reported from Wandsworth, England

    @O2 Please help me set up visual voicemail on my iPhone SE 2020 - I’m finding it impossible!

  • ScottCanEat
    ScottCanEat (@ScottCanEat) reported from London, England

    Hey @O2.. I #know these are weird times. i placed an order on sunday confimed & paid. online shop says next say delivery is still available. Ive emailed, replied with please use chat. Chats off line. I phoned and only upgrades and leaving o2 calls are accepted. Help

  • Tjsam1000
    Tom Samuel (@Tjsam1000) reported from Whyteleafe, England

    @O2 phone network down yet again in CR3 can’t wait to change networks in January absolute shambles happening all the time and all I keep getting back is we are sorry. No good when I should be working from home. #o2

  • ElizabethWaight
    Elizabeth Waight (@ElizabethWaight) reported from Poplar, England

    @KateAGriffin @O2 I called @CPWTweets and got an amazing deal switching to EE. So quite glad they were rude 😉

  • GillKirby
    Gill Kirby (@GillKirby) reported from Islington, England

    @O2 How funny that publicly you demonstrate great customer service, but having DM’d you which you requested, you’ve now gone very silent! Not my idea of service.

  • GillKirby
    Gill Kirby (@GillKirby) reported from Islington, England

    @O2 Still waiting for a call back. I guess even in a sunny day like today. Hell could freeze over. But I’m not holding my breath. I’d say poor customer service, but this is actually abysmal!

  • tombyford
    Tom Byford (@tombyford) reported from Paddington, England

    @_peetaypan @O2 If you want to keep your number you can get a PAC code by texting PAC to 65075 once you give that to your new network provider you shouldn’t have any more hassle

  • MrGarySmith
    Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    @O2 Your crap eCommerce system is driving me away, EE is looking better all the time! Sort it out! there was a deal 4 weeks ago for upgrading to a iPhone 11 Pro Max for 30 plus 37 a month can’t get that now!!!! So bad for a company in this sector to have such a bad eCommerce

  • caddydorey
    Corey Lee (@caddydorey) reported from Croydon, England

    @breffski @O2 Ngl, I thought it would be ****, but the best decision I’ve ever made was switching to @SkyUK for my contract. price is decent, signal is great here and their customer service was great when I had an issue. It’s defiantly not your first thought but for me it was a great decision

  • PaulGrayburn
    Mr Grayburn (@PaulGrayburn) reported from Romford, England

    Hey @O2 I wish you’d stop shoving Disney+ down my throat as an extra. What would be nice is being able to share my data with my son but you won’t allow that. My biggest regret rejoining you. Probably wouldn’t of bothered if I knew!

  • TaniaAlcor
    Tania d'Alcor #FBPE 🕷🐟🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺 (@TaniaAlcor) reported from Kensington, England

    @No_es_bueno_Bob @O2 In west London around 2am EEweb connection went down for approx half an hour.

  • ElizabethWaight
    Elizabeth Waight (@ElizabethWaight) reported from Poplar, England

    After being on hold @O2 for an age to upgrade, customer service bloke atonal and barely responsive, then for some reason could no longer hear me, said FFS down the phone and hung up. Brilliant work. Think I’ll be switching provider.

  • mustafayadigg
    bambam (@mustafayadigg) reported from Croydon, England

    @O2 I never get a signal in my home. I dont receive calls and just get text messages saying I've missed calls and I have to walk outside to make a call. Everytime i call they say theres works going on. This has been happening for 3 years now

  • STIFFORDBLUE
    Stiffordblue (@STIFFORDBLUE) reported from Grays, England

    @O2 can not access my account online to find out when my contract is up HELP needed

  • JohnTillUK
    John Till (@JohnTillUK) reported from City of London, England

    @yamesh Alas as I’ve never left them - after 23 years so far - I don’t think it includes me. Still waiting for @o2 to recognise my loyalty though

  • LebbyE
    Lebby Eyres (@LebbyE) reported from Islington, England

    I would just like to say I had three back to back chats starting at 12pm today and at that precise moment @O2 went down. WhatsApp coming to the rescue for some but not all. Aargh.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • bection
    Rebecca Faulkner (@bection) reported

    @o2 what on earth has happened to your customer service? Internet is appalling and I can't get hold of anyone

  • inkedgirl69
    Clem (@inkedgirl69) reported

    Due an upgrade in March, what's the best network to go with? O2 have gone down hill, I'm missing phone calls, messages are taking forever to send & no matter how many times you report it to them, it doesn't get fixed @O2

  • paulhayward200
    Paul (@paulhayward200) reported

    @O2 How do you get a letter of deadlock out of o2 ? I have spoken with the help line and they are hopeless ?

  • DreadedLokHippy
    Steve Thom (@DreadedLokHippy) reported

    @O2 what a shock, O2 down again, 4 hours i've not been able to top up. Time to switch networks.

  • furbywoollett
    p (@furbywoollett) reported

    I’ve never used google play in my entire life so why has £51 of extra charges been added to my phone bill from google play purchases? @O2 @GooglePlay

  • ChrisNLangley
    chris langley (@ChrisNLangley) reported

    @stephencomiskey @O2 Lol. Gone from not receiving any incoming calls and texts to not being able to do anything. Getting progressively worse despite a lengthy call to customer service earlier. Perfect 👍

  • Jupiterslegs
    Kat (@Jupiterslegs) reported

    @O2 Appalling service from O2 this weekend. No one I have spoken to have done what they said they would. Stressful being hung up on and having to spend hours on the phone trying to get a resolution. £10 goodwill gesture. No thank you. Going elsewhere

  • mrg9999
    mrg9999 (G8NNT) JagoHazzard (@mrg9999) reported

    @JamesGoz @O2 I thought you'd have a minion to do this for you. I've moved numbers before and it was just a matter of putting the PAC into a panel and a few hours later hey presto port complete. Never spoken to a person to do it for me.

  • caitshambrook
    cait (@caitshambrook) reported

    @O2 i’ve been trying all day to top up my phone, your phone line has been constantly saying there’s a bug being fixed which i get but i’ve run out of data and texts and need to able to use my phone on the daily, can you fix this? if i don’t top up today i lose all my rollover…

  • AgentSchmith
    Agent Smith (@AgentSchmith) reported

    @AntrimLens @Au_Erithacus @O2 If its any consolation, it happens with any names with accents, not just fadas. It's to do with screening out special characters to prevent SQL injection attacks & the like, however if they actually sanatised their database inputs correctly, it would be a non-problem. Lazy design