O2

O2 Outage Report in Greenwich, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Greenwich, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Greenwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Greenwich, Greater London, England 02/13/2026 22:25

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Greenwich, Greater London, England

The most recent O2 outage reports came from the following cities: City of Westminster, London, Waltham Forest, Thornton Heath, Hackney, Harringay, Kensington, Southwark, City of London, Wandsworth, Wallington, Camden Town, Hammersmith, Croydon and Grays.

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City Problem Type Report Time
United KingdomCity of Westminster Phone
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon E-mail
United KingdomWaltham Forest Phone
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Greenwich, England

Latest outage, problems and issue reports in Greenwich and nearby locations:

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    @cgledhill @McDonaldsUK @O2 I think the more pressing question is: Why are you using a public wi-fi network?

  • Sheree_Kirby Sheree (@Sheree_Kirby) reported from London, England

    @O2 I have an issue with my phone, some calls are not coming through (not ring or notification if missed called) & I'm not getting voicemails till hours later, it's not updating. After the phone battery dies & switched on or restarted do they appear.

  • siegeism siege (@siegeism) reported from London, England

    @O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?

  • martinkay11 Martin Kay (@martinkay11) reported from Wandsworth, England

    Did @O2 iphone recycle thing (diff login to normal O2... would help if they told you 🙄), was quoted £132. Then get message they’ve revised value to £28. 79% reduction. Zero explanation as to why. I’ll have that phone back then #o2recycle All a bit #GreedierO2 than #GreenerO2

  • SteveHodgson1 Steve Hodgson (@SteveHodgson1) reported from Merton, England

    @O2 are you having power problems in the SW London area? I can’t get a service which is normally excellent

  • rfothergill Ricci Fothergill (@rfothergill) reported from Brentwood, England

    @O2 Nothing received. When was it sent? Last message I had from you was an auto responder on 24th July stating that you’d respond to my complaint within 5 days. Have had nothing since.

  • MCFCLondon Tueartsboots 🐝🌹✝️🇬🇧🇺🇸 (@MCFCLondon) reported from East Ham, England

    @O2 how come i can get a phone signal under the Thames on the Jubilee line but zero signal on Shooters Hill, SE18?

  • cgledhill Chris Gledhill (@cgledhill) reported from Whyteleafe, England

    @AnjLatif @McDonaldsUK @O2 What’s the problem with the privacy feature? They can still track by asking customers to sign in for free WiFi

  • RoseHinds Rose Hinds (@RoseHinds) reported from Kensington, England

    @O2 Ah ok thank you. I’ve realised that my free trial with Calm has expired - how can I find out how much this is meant to cost? I’ve been charged twice and was not reminded that it would charge me this month please help

  • kieranbowley KB_UK (@kieranbowley) reported from Bexleyheath, England

    @O2 Sadly I am an enterprise customer. Any idea when they are going to be available?

  • kostas1903 Esmer Ozan (@kostas1903) reported from Bexleyheath, England

    @O2 The UK’s number 1 network? Don’t make me laugh ! I’ve just switched from Vodafone to 02 and that was the worst decision I’ve ever made 🤬🤬🤬 I barely get 1 bar. My phone keep disconnecting in central london. Calls are always failing. 02 is my disappointment.

  • Munden87 AA Ron 🖤 (@Munden87) reported from Addington, England

    Anyone else’s data slow AF on @O2 constantly having issues with my data speed! It’s driving me insane! Constantly not working in places but full signal!

  • Brunts1980 Nickle Arse (@Brunts1980) reported from Camberwell, England

    Thought @ThreeUK were bad but @o2 may have to be even worse...

  • SteveHodgson1 Steve Hodgson (@SteveHodgson1) reported from Merton, England

    @O2 Hi, yes I’ve done both. Apps are so slow loading when wireless is switched off and service isn’t great on 3G or 4G. Used to be excellent

  • silverback1809 Shane Pender (@silverback1809) reported from Bromley, England

    @O2 Is there an issue for WhatsApp videos on o2? Both mine and my other half’s WhatsApp has stopped playing videos were sent. I use some videos I’m sent for my job!!!! I’ve deleted the app I’ve contacted WhatsApp. Still nothing is working!

  • siegeism siege (@siegeism) reported from London, England

    @O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.

  • CHellicar Carl Hellicar (@CHellicar) reported from Sutton at Hone, England

    @MikeHollows @O2 Yeah is this something OfCom can help with?

  • markh4780 Mark Harris (@markh4780) reported from Kensington, England

    @O2 looks like it’s gone down in London!!!! Any update on this would be helpful 🤷🏽

  • aydenwilsonHE Ayden Wilson (@aydenwilsonHE) reported from Hackney, England

    Anyone else lost @O2 signal?

  • sladey66 It’s only curly at the front (@sladey66) reported from Camberwell, England

    Is anybody else getting no service from o2? It’s been woeful for weeks @O2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • RhiannonBidwell R B (@RhiannonBidwell) reported

    @O2 I need you to change my settings urgently! You’ve turned off 4g and I have no signal! I need to be contactable asap!!!!

  • CatFankles Gem (@CatFankles) reported

    @O2 Yes, finally, but I was without any service for most of yesterday. Your agent on the app said they would give me a credit for £20 but this hasn't been done. Can you please add this to my account?

  • ashgoldy Ash (@ashgoldy) reported

    O2 literally has to be the worst company for service in the UK. Phone says 5G, even though 5G isn't available in my area, and I get no data. Switch to 4G only and still no data. Sort your act out in the TS10 area @O2.

  • HiP1967 Richie K (@HiP1967) reported

    @O2 Hello. I just moved house and no longer get any sort of mobile signal or 4G/5G. Not sure why I should continue to pay for a non-existent service. My work phone is @EE and I get a really good signal on that.

  • gothgirl_xox Gigi 🖤 (@gothgirl_xox) reported

    @O2 how do I cancel amazon prime that came with my phone deal? I have been charged £7 for something I didn't actually want in the first place?

  • Smudger14463834 Smudger (@Smudger14463834) reported

    @O2 Finding where to cancel a contract I dont need online, I think I would have more chance threading a needle blindfolded whilst wearing boxing gloves..

  • KellyJayCYAK Kelly Johnson (@KellyJayCYAK) reported

    @O2 no reply? No signal? Absolute shocking service from o2

  • louise23476 Louise23476 (@louise23476) reported

    @O2 hi I have an ongoing issue with my signal (mast down) that needs to be resolved. I have tried to chat via the app and sent an email to put a complaint in but no reply.Pease advise as contract is not fit for purpose.

  • epaez11 e paez (@epaez11) reported

    How long do I have to wait for at least a reply? Day 6 without mobile service after a simswap @O2 ????

  • CraigHoole Craig Hoole (@CraigHoole) reported

    @O2 what’s happened to the next work in the NN10 area yet again? Can’t use data or receive calls. Missed quite a few important calls because of this. Really not happy. Took 35 mins to access ‘help’ page to see there’s a mast down? It’s been going on for months #notpayingmybill