O2 outages and service status in Greenwich, England

Problems in the last 24 hours in Greenwich, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Greenwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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O2 Issues Reports Near Greenwich, England

Latest outage, problems and issue reports in Greenwich and nearby locations:

• 
  Philippa-Ann May (@PhilippaM78) reported 4 minutes ago from Bromley, England

  @O2, Hi there, I think I deserve to win something in the Prize Competitions through #O2Priority @O2sports as I've been a loyal and long standing customer of O2!!

• 
  Olly Groome (@ollygroome) reported 7 minutes ago from Bromley, England

  @sadamson84 @Suzysue8 @O2 That was after nearly 20 years of being their customer btw! Some get gift boxes, others get that sort of treatment 🙄

• 
  Abbie Murphy (@IAmAbbieMurphy) reported 8 minutes ago from Camberwell, England

  Have phoned @O2 Maybe 7 times in the last 3 months, as they are investigating a company called Fermdemia that stole from my account linked to my phone. Starting to wonder if @O2 is fraudster ferdemia in disguise! ‘Someone will call you back’... that old chestnut. #o2 #help #fraud

• 
  David T Kinnear (@dkinnear) reported 14 minutes ago from Camberwell, England

  @O2 I had a call from Rachel - a fabulous @O2 rep last night to troubleshoot the situation and taking some accountability for what is going on. I’m sticking with @O2 while this gets sorted because of her actions. Great employee who gets customer service and care. 👍

• 
  Kay Bak (@kaybaka) reported 24 minutes ago from Camberwell, England

  @virginmedia Yeah?! I hope you can resolve and repay the works and fees I’ve missed as well because of lack of internet on both my mobile network and internet because of @O2 and #virginmediadown

• 
  Nickle Arse (@Brunts1980) reported 27 minutes ago from Camberwell, England

  Thought @ThreeUK were bad but @o2 may have to be even worse...

• 
  Jessica ♡ (@jessicao96xx) reported 29 minutes ago from Bexleyheath, England

  @O2 @2SRW2 This still isn’t fixed. You are offering no sort of compensation. My phone has not worked for almost a year. Time to seek legal advice as I am paying for a service and not receiving it!

• 
  Sam D (@s11kda) reported 30 minutes ago from City of London, England

  @O2 what a shambles of a customer service

• 
  Armstrong (@steve2682) reported 34 minutes ago from Bexleyheath, England

  @O2 for weeks now I am not getting any service at home. The Sidcup area I keep being told you are aware that the area is busy! Can I please have an update on what is happening please?

• 
  🍀 Dion Joseph 🍀 (@dionjoseph_) reported 34 minutes ago from Bexleyheath, England

  @callumjohn28 @O2 Ahh that’s shit! 😩 call up next time, I just got off the phone with o2’s customer service team and they actually gave me a really good deal I’m shocked lol

• 
  michael beverland 🦎🥝🎹🖤🦑🐙 (@michaelbeverla1) reported 41 minutes ago from Eltham, England

  @O2 just received new sim and trying to get it to work. Switched to you guys from EE but it will be the fastest cancellation in history at this rate. Your online help just isn’t

• 
  Alan Greene (@AlanGreene73) reported 41 minutes ago from Bexleyheath, England

  @O2 It can happen anywhere at any time. Only way I know is when I look at phone. It’s not signal as when I turn phone off then back on it’s got full signal. It’s not just me. Check Twitter feed. So many people complaining about same problem

• 
  Owura kwame (@Y_Dollars) reported 43 minutes ago from East Ham, England

  I can't make or receive calls for the past one hour @O2 try and fix this asap!!!

• 
  Kineta Kelsall (@Kineets) reported 46 minutes ago from Camberwell, England

  @Dan_T_Mc @O2 It’s honestly the absolute worst. I’ve never ever experienced anything like it.

• 
  Gary Mitchell (@Hammers71) reported 54 minutes ago from Bexleyheath, England

  What’s going on with the @O2 signal around London/Kent lately. Absolutely awful, every call I make or receive cuts out or off etc. Anyone else had this problem. Even cost me a chance of winning The Who tickets with @absoluteradio the other day. @daveberry_tweet

• 
  London Lofty (@lofty_london) reported 54 minutes ago from Camberwell, England

  @O2 Can you explain what they are please, why the mystery. I pay for a service that doesn't work where I live.

• 
  VINNY P (@vinnypDJ) reported 55 minutes ago from Bexleyheath, England

  Looking forward to going in to the @O2 & Sport Direct shop (they deleted there twitter) To argue with one of there nice colleagues who mite of struggled with there **** 80% wages, about ******** ups with my orders they sent me in lockdown & that the 30days to sort it, is over

• 
  David Zachary (@DavidZachary_) reported 57 minutes ago from Stratford, England

  Absolutely fantastic Customer service today from @TMLewin #londonbridgebranch makes all the difference!!!! Not like in @O2 Westfield where the guy barely had a second spare and was very rude

• 
  John (@saps_JP) reported 59 minutes ago from Stratford, England

  Seriously @O2 literally just taken out a contract with them and already worst service!!! Phone hasn’t arrived and was supposed to last Friday, only to find out it was sent back. Now I have to wait til they receive it and reorder another one.

• 
  Tony McDonald (@Mcdoto_tony) reported 59 minutes ago from Camberwell, England

  @MariaPiaTissot @O2 Oh no - you are not alone. I swapped to Virgin (EE) because it was so bad!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paula (@Paula24Paula) reported 3 minutes ago

  @O2 trying to cancel my mums phone contract who has gone into a nursing home with dementia to be told you need to speak to mum. I explained again my mum has dementia to be told will need power of attorney. Your staff are so insensitive at such a difficult traumatic time.

• 
  Johnny Storm (@humantorch1036) reported 3 minutes ago

  Finally got through to @O2 customer service on the phone after about two hours. Utterly useless. Couldn't help one bit. Couldn't help with verification. Sim card has gone in the bin. Lost customer. @Ofcom needs to sort them out.

• 
  Al (@RealAJG7) reported 4 minutes ago

  Having to buy a ticket cause @O2 ******* awful service means you can’t get into your train app in the middle of a major city in the uk, utterly useless *****

• 
  wise151721 (@wise151721) reported 7 minutes ago

  Not happy with O2 signal been dropping in and out for months complained via a chat told it’s not a proper complaint unless I talk to someone 😡😡😡😡😡😡😡well I would if the phone worked properly not getting what I’m paying for @o2 #o2

• 
  v (@matchstickstorm) reported 7 minutes ago

  @O2 why is it so hard to upgrade my sim now? 1st of all, the “upgrade” options are ridiculously expensive and filled with **** i dont want/need, second- i went for a proper “upgrade” plan so i can keep my number, said i was switching to android but youve just changed my tariff?

• 
  Stacey (@Stacearoo) reported 11 minutes ago

  @O2 why on earth is it IMPOSSIBLE to sign in?!?! I have never found something so ridiculously difficult!

• 
  Tom Talks Cars (@TomTalksCars) reported 13 minutes ago

  5G signal with @O2 seems to get worse by the day. Unusable anywhere in central London these days

• 
  Leslie Gilbert (@lesgilbertlazer) reported 16 minutes ago

  @O2 without exception my experience with you has been the worst of any company I’ve ever been involved with. Absolutely diabolical!

• 
  grace (@itsnotgracelolz) reported 17 minutes ago

  Hi @O2, I am on PAYG and topped up. Why am I getting an error when trying to log in to Priority followed by a text message telling me to top up to continue enjoying Priority? I have money in my balance & I have tried deleting the app and reinstalling it. Please help!

• 
  Will (@willmgreenhalgh) reported 18 minutes ago

  @virginmedia is down So forced to use data but @O2 is so slow and bad it struggles to connect to anything and the o2 network app says phone masts aren't working Great service all round, not, what's the point of doubling my data if I can't connect to anything