O2

O2 Outage Report in Greenwich, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Greenwich, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Greenwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Greenwich, Greater London, England 01/20/2026 23:55

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Greenwich, Greater London, England

The most recent O2 outage reports came from the following cities: London, Hammersmith, Southwark, City of London, Croydon, Grays, City of Westminster, Bromley, Wandsworth, Hackney, Paddington, Fulham, Islington, Ilford and Bexleyheath.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomHammersmith Total Blackout
United KingdomLondon Internet
United KingdomSouthwark Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Greenwich, England

Latest outage, problems and issue reports in Greenwich and nearby locations:

  • MrRockingGooner Mr Rocking Gooner~ Terry 👨‍🎤 (@MrRockingGooner) reported from Romford, England

    @BorisJohnson @virginmedia @O2 Imagine being part of a club or a group where roaming could be free for every mobile phone network automatically across Europe We should join that club sometime.

  • jamesmurray07 James Murray (@jamesmurray07) reported from Camden Town, England

    .@O2 despite asking me to DM you nobody had responded and the link to the chat doesn’t work (also not working on myO2).

  • Toucsy Ian Crowne (@Toucsy) reported from Poplar, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • Paula_Griffin65 Paula Griffin 🏳️‍⚧️ 💙💖🤍💖💙 (@Paula_Griffin65) reported from Camden Town, England

    @O2 Hi, currently log into 02 Wi-Fi in places like Costa etc but need to change my details as the name it flashes up is incorrect. However it won’t accept either my email or my phone number to change details.. Help please!

  • katyhall26 Katy Hall (@katyhall26) reported from Hammersmith, England

    Very unhappy with the service from @O2 , phone battery only lasting 4 hours at a time at the moment and very slow running - no upgrade option apart from paying £324 😧😡

  • monicathenurse Monica, BSN, RN, MFCI (@monicathenurse) reported from Walthamstow, England

    @O2 hi I called customer service but they can't find my account I want to give notice to cancel my contract.

  • RuthHolliday13 Ruth Holliday (@RuthHolliday13) reported from Hammersmith, England

    Still within my 14 day grace period with @O2 having so much trouble actually speaking to a human about my issue I’m so tempted to cancel cause this stupid system keeps just hanging up on me and it’s been 3 days since I requested they transfer my number… not great

  • till_the_wheels 𝕵𝖚𝖌𝖘 (@till_the_wheels) reported from London, England

    @O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.

  • AndrewRatnage Andrew Ratnage (@AndrewRatnage) reported from Romford, England

    @O2 McDonald’s voucher code not working 🙁

  • UKGeocacher geocaching.uk (@UKGeocacher) reported from City of London, England

    Recently moved back to @ThreeUK on a sim only plan and it’s blooming awful in terms of speed or coverage in central London. Thanks to my @O2 work E-sim I actually have signal!

  • SheldonLT Sheldon Tarpey (@SheldonLT) reported from City of London, England

    @UKGeocacher @ThreeUK @O2 Having the exact same issue when I’m around Liverpool Street for work. The biggest city yet the signal on Three is sooo bad.

  • LairdDourka Andrew Dourka-Laird (@LairdDourka) reported from London, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • DrHannahLB Hannah Lomax-Browne (@DrHannahLB) reported from Walthamstow, England

    @O2 I don’t know what I’m paying for? Unless I’m somewhere with WiFi I have the worst internet, anywhere I go! I’ve tried all the steps to fix and still terrible internet. Unacceptable!

  • ChristianRad Christian Radnedge (@ChristianRad) reported from London, England

    Something especially egregious about living near The O2, but not having any @O2 signal once again, even though that doesn't make sense. Feels like it should be a massive router for all of South East London...

  • NorthernlyExpo Andy Denial 📸 (@NorthernlyExpo) reported from Islington, England

    @O2 Just trying your Priority code in McDonalds but it’s not working. Just says it’s been used already.

  • kaybaka Kay Bak (@kaybaka) reported from Camberwell, England

    @O2 Yes, the wifi isn’t working due to technical issues with @virginmedia and I need to leave the house for @O2 to work.

  • aur_elien Aurélien (@aur_elien) reported from Hackney, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • fbateallthepies Dowsey (@fbateallthepies) reported from Wandsworth, England

    @O2 is the o2 network struggling .. I’ve not been able to make any calls all morning .. but have 4g and can use the internet and send messages !! @o2

  • JoshBates Josh (@JoshBates) reported from Paddington, England

    @O2 I got this sorted doing this however this is really poor service. This should be an easy, self-service digital journey. Absolute joke that this took 35 mins for both me and your staff. Total waste of time. Please feed back.

  • kaybaka Kay Bak (@kaybaka) reported from Camberwell, England

    @virginmedia And what’s so annoying is that for some reasons it’s seems to be affecting my mobile network because even though I’m not connected to the wifi @O2 doesn’t works in the house and I’d need to leave the house and move further down street for the #O2 network to work and reply!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • AshValeCommuter AshValeCommuter (@AshValeCommuter) reported

    @O2 got a code for Thirsty Thursday from your Priority app. Got to bar and they refused to scan it, saying "if it's the O2 offer, it's not working today". Is that true?

  • JoeWinder5 Joe Winder (@JoeWinder5) reported

    @O2 Hello, recently upgraded and chose the Disney plus extra. I clixk the "Activate" button on my 02 app extras and it just keeps giving error 404 page not found? Tried also on browser to same effect. Any help please?

  • Extinguisherman Dale Watts (@Extinguisherman) reported

    @ConorRobsonUK @O2 Retweet your complaint using BBCWatchdog, WhichUK, Ofcom, Martin Lewis tags. I am in the same situation. Network is so bad. Then I get ignored or told to be patient! I’m paying for a service!

  • Extinguisherman Dale Watts (@Extinguisherman) reported

    @Loz_mc @O2 Feel your pain, if you feel your being ignored then may retweet your complaint using BBCWatchdog, WhichUK, Ofcom, Martin Lewis tags. I am in the same situation. Network and customer service is so bad is so bad. Then I get ignored or told to be patient!

  • Extinguisherman Dale Watts (@Extinguisherman) reported

    @SaraRos08156033 @O2 If you don’t feel your issue has been fix or dealt with properly then retweet your complaint using BBCWatchdog, WhichUK, Ofcom, Martin Lewis tags. I am in the same situation. Network is so bad. Enough people do the tags we will get heard!

  • ruthfiroo Ruth Williams (@ruthfiroo) reported

    @O2 requested 3 times over phone again via email and live chat letter of 'Deadlock' ongoing issue for over 2 months. Live chat is 180min wait?? @TradeStandards @financialombuds

  • TonyBro42935804 Tony Brown (@TonyBro42935804) reported

    @VodafoneUK thinks it’s fully justifiable for my wife to be without signal for 3 mnths but still expect her to pay her full bill without any explanation when the issue will be resolved or compensate loss of use. The service is not fit for purpose. This is why I am an @O2 customer

  • jamesealey James Ealey (@jamesealey) reported

    @O2 fully appreciate that complaining about customer service is pointless but have now spent almost 1 week trying to access the app and now being told that my number isn’t mine!!!! Amazing considering I’ve been paying the bill for 6 months on that number as per statement!

  • chris_roarty Chris Roarty ⋈ (@chris_roarty) reported

    @StefanieMcCourt @O2 I pay £62 a month for a contract for a service I can barely ever use!

  • Extinguisherman Dale Watts (@Extinguisherman) reported

    @lance0887 @O2 Feel your oajn, was in Canterbury recently , terrible connection, Retweet your complaint using BBCWatchdog, WhichUK, Ofcom, Martin Lewis tags. I am in the same situation in Medway Network is so bad. Need to get this issue known, it’s all over South East!