O2

O2 Outage Report in Greenwich, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Greenwich, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Greenwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Greenwich, Greater London, England 12/21/2025 14:50

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Greenwich, Greater London, England

The most recent O2 outage reports came from the following cities: Hammersmith, London, Bromley, City of London, Wandsworth, Hackney, Paddington, City of Westminster, Fulham, Islington, Croydon, Ilford, Bexleyheath, Sevenoaks and Poplar.

Loading map, please wait...
City Problem Type Report Time
United KingdomHammersmith E-mail
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomBromley Phone
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Greenwich, England

Latest outage, problems and issue reports in Greenwich and nearby locations:

  • tobyadams Toby Adams (@tobyadams) reported from Dartford, England

    @O2 was supposed to receive payment from your recycle scheme by 5pm today, but have not. Can’t get through to customer helpline either 😡

  • spences10 𝙎𝙘𝙤𝙩𝙩 𝙎𝙥𝙚𝙣𝙘𝙚 👨‍💻 (@spences10) reported from Swanley, England

    @O2 I don't have to give a reason for wanting to leave, but what I will say is the unnecessary hoops I had to jump through to get my PAC certainly aren't helping your case for persuading me to stay. It's not a nice customer experience.

  • MetallicWood 👊🏿 Tinashe 👊🏿 (@MetallicWood) reported from Bromley, England

    @o2 your data coverage is atrocious, one would think you are still stuck in 2006 🙄 #data #o2 #coverage #shit #4gCrap

  • Nats2801 Natalie Woods (@Nats2801) reported from Swanley, England

    What’s happening on o2 had no signal for approx 3 hours now. @O2

  • 2_4_Flinching 2 for flinching (@2_4_Flinching) reported from Camden Town, England

    @O2 I feel let down as a customer for the first time in 4 years of loyalty. I pay £10 for same day delivery of my upgrade for this evening and it has not arrived! Thanks I’ll just hope my phone that’s being replaced hangs on till someone delivers it!

  • sophiegdonnelly Sophie Donnelly (@sophiegdonnelly) reported from City of London, England

    @O2 please can you do me a favour and dm me so I can give you my friend at works number to call her back - she has some questions about her phone contract and nobody on your customer care line seems to know the answers - don’t make me listen to her ranting anymore pls 😢😢😢😢😢

  • andrewstokes1 ANDREW STOKES (@andrewstokes1) reported from Romford, England

    @O2 are you having network issues today in the RM1 area as getting only 1 bar and sometimes none at all with calls and sms failing to send or connect on more then one device

  • hannahmjoness Hannah Jones (@hannahmjoness) reported from Camberwell, England

    @O2 your 3G service in London is actually a joke

  • DaFluffMeister Mat Skipper-Banks (@DaFluffMeister) reported from Bexleyheath, England

    @O2 Tbh it’s not just the calling, the main issue is the lack of 4g and it’s awful speed, 3G, when it kicks in, is ok but in this day and age not getting 4g is a problem ;(

  • jonesy040669 steve jones (@jonesy040669) reported from Croydon, England

    @O2 is there a problem with the network as I can’t get onto the internet when not on Wi-fi

  • Retiremove Jane Slade (@Retiremove) reported from Wandsworth, England

    @O2 promised to unlock my phone within 72 hours but still locked and no sign of anything happening. Worst customer service - promise and don’t deliver.

  • zarascakes Zara (@zarascakes) reported from Croydon, England

    @ThompsonMorgan still waiting for two orders from weeks ago! No email response!! No update! Quick to take money-but don’t deliver! So fed up!! Never again!!!! One order was via @O2 😡😡😡😡

  • DaFluffMeister Mat Skipper-Banks (@DaFluffMeister) reported from Bexleyheath, England

    @O2 hello you lovely people, so my phone is paid for so I’m now out of contract, been with you since day 1 but signal in DA15 7LE is shocking! A friend lives in DA15 8DQ and he said a mast has been worked on and his reception and 4G is now amazing, it’s about 1 mile away from me

  • chloefinlayson Chloe Finlayson (@chloefinlayson) reported from City of London, England

    @naomihall_ @O2 It’s so frustrating! When I checked yesterday it said service was fine in Islington but then when I got home had to data there either 😥 glad it isn’t just me having issues though

  • Thinkbig261 Thinkbig26 (@Thinkbig261) reported from Stratford, England

    @O2 I just want to let you know that im going to EE. Its not me its you, your just not what i want no more you don't offer me anything good for being loyal EE is just better. 💔 sorry not sorry p.s its a polite **** you if that wasn't clear but just in case **** YOU!

  • SteveHodgson1 Steve Hodgson (@SteveHodgson1) reported from Merton, England

    Wow, I’ve been with O2 for over 11 years, with 2 different contracts, never received a thing from them. Well done to you. I will be going elsewhere when my contract ends @O2

  • jonesy040669 steve jones (@jonesy040669) reported from Croydon, England

    @O2 my phone doesn’t connect to the internet via 4G can you help me

  • purpleandpunk Sharon Mitchell (@purpleandpunk) reported from Hextable, England

    Hey @O2 No service here but your status checker says there is no problem. I beg to differ!

  • LynseyWhite2 Lynsey White (@LynseyWhite2) reported from Wandsworth, England

    @O2 fraud team apparently sent @dhlexpressuk to pick up the phone I never wanted between 9-11am this morning...shock no one arrived, I still have a phone I didn’t order, and I still can’t get into my account to check anything is actually resolve! #worstcustomerservice

  • LydiaElenaxo Λυδια-Έλενα (@LydiaElenaxo) reported from Tottenham, England

    After 11 years with @O2 they are really trying my patience today.. I’ve been a loyal customer and honestly upgrading has been horrendous with you.. I think @EE might be my new home from today

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • RossKewley8 Ross Kewley (@RossKewley8) reported

    @O2 I did I sim swap yesterday about 2 in the afternoon and my phone still hasn’t come back on, customer services just puts the phone down any chance you can help

  • Ioanaa99 Ioana (@Ioanaa99) reported

    @O2 when I try to call someone it says call failed even if I have minutes. It is very urgent, can you please help me

  • KellymarieSelb1 Kelly-marie Selby (@KellymarieSelb1) reported

    @O2 Issue been resolved, but thanks for the reply.

  • JonnyMudd88 Jonny Mudd (@JonnyMudd88) reported

    @O2 please can you message me a contact number? The messaging service isn’t working the MyO2 app! I haven’t had data for 4 days and can’t work out how to fix it

  • baronesspawsey Louisa (@baronesspawsey) reported

    @o2 do you have a problem again? Internet has very bad reception today, taking twenty minutes to send a tweet

  • Steve1Mo Steve Moore (@Steve1Mo) reported

    @O2 is the most impossible company to get hold of!! For a phone and communications company, the chances of actually speaking to someone is zero! Never using them again!!

  • rachelhessuk Rachel Hess (@rachelhessuk) reported

    @O2 Hi there. I need to cancel my Disney+ subscription which I have via o2 but I can't see anywhere on the site where I can do it. (Disney+ directs me to you). Can you tell me how? Thanks

  • craigiebonce Craig Williams (@craigiebonce) reported

    @O2 can someone from your customer support team please actually resolve an issue for a change. Had a faulty prize through Priority for three months and no one is helping me fix it.

  • Dave_Start Dave Start (@Dave_Start) reported

    @O2 customer service is shocking, first o2 add a spend cap for no apparent reason, tried myo2 not available rang 202 pressed the monopoly of buttons to get through to talk to them about my account then it just says fraud press 1 and goodbye, whats going on?

  • davidkick1996 David kick (@davidkick1996) reported

    @O2 can you help me to login to my o2 app as your customer service can not do it been trying since last year bit off a joke