O2 Outage Report in Greenwich, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Greenwich, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Greenwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Greenwich, Greater London, England
The most recent O2 outage reports came from the following cities: Hammersmith, London, Bromley, City of London, Wandsworth, Hackney, Paddington, City of Westminster, Fulham, Islington, Croydon, Ilford, Bexleyheath, Sevenoaks and Poplar.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| London |
Internet | |
| Hammersmith |
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| London |
Internet | |
| Hammersmith |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Greenwich, England
Latest outage, problems and issue reports in Greenwich and nearby locations:
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Kevin Newman
(@KevinWNewman) reported
from
London, England
@ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!
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Alison Cameron🐟
(@allyc375) reported
from
Kensington, England
@ShieldingG @O2 Now there’s an idea. I wonder where the cleaners put it. I’ve only ever used it for my Dalek thing - never plunged a sink in my life.
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Lebby Eyres
(@LebbyE) reported
from
Islington, England
You can tell how a company values its customers by their customer service. 2.5 hrs for @O2 to tell me for some reason I need to call the fraud dept to pay off and upgrade my son’s phone. Cut off four times yet they answer to “business customers” immediately
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Martin Kay
(@martinkay11) reported
from
Wandsworth, England
Did @O2 iphone recycle thing (diff login to normal O2... would help if they told you 🙄), was quoted £132. Then get message they’ve revised value to £28. 79% reduction. Zero explanation as to why. I’ll have that phone back then #o2recycle All a bit #GreedierO2 than #GreenerO2
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Claudia Simms Abram
(@Claudiasabram) reported
from
Islington, England
@O2 is your website down? I can not access my 02 to check an expensive bill nor via a link in a text
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Dowsey 🏆 CHAMP19NS 🏆
(@fbateallthepies) reported
from
Camberwell, England
@O2 is there a problem with your systems taking payments .. I’ve spoke to my bank and I have no issues with my card .. but it keeps getting declined your end .. help ASAP please
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Pasha
(@Mr_ISC) reported
from
Wandsworth, England
Serious network issues with @O2 - calls not connecting or dropping after 30secs all morning!!
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It’s only curly at the front
(@sladey66) reported
from
Camberwell, England
Is anybody else getting no service from o2? It’s been woeful for weeks @O2
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Ricci Fothergill
(@rfothergill) reported
from
Brentwood, England
@O2 Nothing received. When was it sent? Last message I had from you was an auto responder on 24th July stating that you’d respond to my complaint within 5 days. Have had nothing since.
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Alison Cameron🐟
(@allyc375) reported
from
Kensington, England
@O2 I have serious health issues hence a working phone is essential. Hope I get well enough to go in to your Kensington branch & sort out this weird problem. TY
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Sheree
(@Sheree_Kirby) reported
from
London, England
@O2 I have an issue with my phone, some calls are not coming through (not ring or notification if missed called) & I'm not getting voicemails till hours later, it's not updating. After the phone battery dies & switched on or restarted do they appear.
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Steve Hodgson
(@SteveHodgson1) reported
from
Merton, England
@O2 are you having power problems in the SW London area? I can’t get a service which is normally excellent
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Zenwork
(@Zenwork21) reported
from
Poplar, England
@O2 simply unbelievable your tech and security department are not really good stop these damn scam calls #o2
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Nickle Arse
(@Brunts1980) reported
from
Camberwell, England
Thought @ThreeUK were bad but @o2 may have to be even worse...
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Rose Hinds
(@RoseHinds) reported
from
Kensington, England
@O2 Ah ok thank you. I’ve realised that my free trial with Calm has expired - how can I find out how much this is meant to cost? I’ve been charged twice and was not reminded that it would charge me this month please help
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Robert Valentine
(@NeedMoreTea) reported
from
Kensington, England
@O2 I get masts break down etc, but two weeks is quite a long time.
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AA Ron 🖤
(@Munden87) reported
from
Addington, England
Anyone else’s data slow AF on @O2 constantly having issues with my data speed! It’s driving me insane! Constantly not working in places but full signal!
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Rose Hinds
(@RoseHinds) reported
from
Kensington, England
@O2 hi I’ve been charged extra this month for my phone / Apple Watch bill. Please could someone help me and explain why / resolve the issue
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Mark Harris
(@markh4780) reported
from
Kensington, England
@O2 looks like it’s gone down in London!!!! Any update on this would be helpful 🤷🏽
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Lebby Eyres
(@LebbyE) reported
from
Islington, England
Essentially @o2 treat everyone who wants to buy a phone under £200 outright like a potential fraudster. You can’t pay it off in store and they force you into a temp contract. Then make you wait hours on the phone and go via their fraud dept. Why? I’d love to know.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Amjid Khan
(@totalkharnage) reported
@O2 hi. Just been on hold on your customer service helpline for 17 minutes and I’ve just been cut off without even speaking to anyone???!
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Tony Coleman
(@ahc72) reported
@AXS_UK @axs @O2 Can i have my tickets sent as e tickets please as clearly there has been some issues your end
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Katy Addison
(@Wasasmallchild) reported
@O2 Hi, I've just received my phone bill and its a lot higher than expected. When my free extra ran out, I haven't been able to cancel it. Plus I wasn't told it had ended and I would be charged. Can you look into this? Thanks!
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Mark
(@m47k71) reported
So even on here the help from @O2 has been useless - why is it they never ring you bout an issue 😳 quick to take your money but never there to actually help. I’m sure @EE can help going forward.
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Franca Gaiteri
(@franca_gaiteri) reported
@O2 Help please, trying to book midweek tickets for Ice skating but the Priority discount code isn’t working.
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Nelsonman
(@ricNVsilva) reported
@O2 Customer service confirmed they would send an envelope(3 weeks ago before she went India), still nothing received. Will call again today.
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Deity
(@ChrisDeityUK) reported
@O2 I’ve DM’d you as I need to cancel my contract. Can you please get back to me!
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Ash Williams
(@_AshWilliams83) reported
@O2 So how do you explain I get a 5G signal with a 5G phone on what was supposedly a non 5G sim that I’ve had for over 2 years? I know another person also the same and they have a 5G signal too as of today.
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Ross James
(@Rosstifer125) reported
@O2 That’s great, but it gives me no information. We’re now on day 4 with no signal, but I guess it wouldn’t be okay for me to not pay 4 days worth of this months bill?
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the Real Mike 🧊
(@UKtodayUK) reported
When the lockdown started I had nofurlough and no income for 8-weeks, everybody I have direct debits with etc helped me while I sorted my money out, that is everybody was helpful except for @O2 who said on their website they would help but you could not get thru to them.