O2

O2 Outage Report in Greenwich, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Greenwich, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Greenwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Greenwich, Greater London, England 12/03/2025 20:00

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Greenwich, Greater London, England

The most recent O2 outage reports came from the following cities: London, Hackney, Croydon, Ilford, Hammersmith, City of London, Bexleyheath, Sevenoaks, Poplar, City of Westminster, Merton, Romford, Caterham, Erith and Orpington.

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City Problem Type Report Time
United KingdomLondon E-mail
United KingdomHackney Phone
United KingdomLondon Phone
United KingdomCroydon E-mail
United KingdomHackney Phone
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Greenwich, England

Latest outage, problems and issue reports in Greenwich and nearby locations:

  • stevejonathan80 Steve (@stevejonathan80) reported from London, England

    Poor network in Se6 @O2

  • The_Caz Caz Young (@The_Caz) reported from Wandsworth, England

    @MancJules @O2 Yeah, they look like legit numbers but when you answer it's a stupid pre-recorded scam call!

  • ollygroome Olly Groome (@ollygroome) reported from Bromley, England

    @sadamson84 @Suzysue8 @O2 That was after nearly 20 years of being their customer btw! Some get gift boxes, others get that sort of treatment 🙄

  • deltabug Deltabug (@deltabug) reported from East Ham, England

    Ok @O2 why is my 4G not working? I live in London, I shouldn't be struggling to load a webpage

  • rachelnewman009 RN009 (@rachelnewman009) reported from Romford, England

    @O2 what an utter shambles. I need a new phone & new contract. Made 3 phone calls, over 75 mins on the phone & still can’t get a phone for collection! Phoned again to try & resolve & just got “well they prob don’t have the phone in stock at your local shop” 0/10 on customer svc.

  • Jackie_flash Jackie Frost 🤍 (@Jackie_flash) reported from Lambeth, England

    Hi @o2 my phone bill has been paid but your service is telling me I haven’t? And I’m unable to use my data and cellular

  • RhondyPondy Rhonda (@RhondyPondy) reported from Eltham, England

    Getting so fed up with never having any service when outside of my wifi. @O2 this is getting beyond a joke. Been a customer for 20 odd years and don’t even receive a reception!!!!! 🤬🤬

  • Mr_Rafal Raf🇵🇱🇪🇺🇬🇧🏳️‍🌈 (@Mr_Rafal) reported from Hackney, England

    I may be crazy @O2 but all of a sudden my phone’s battery discharge like crazy. Same as my wife’s. Is this because your signal in E5/E8 area is weaker than usual maybe?

  • williamhann86 William Hann (@williamhann86) reported from Hackney, England

    @JohnnyBooshay @O2 Sucks man!

  • appletonjack Jack Appleton (@appletonjack) reported from Camden Town, England

    @Miniv20 @O2 How do you find out what other network coverage is like? I pay about £150 a month as it’s used so much for work...well, it’s not right now thanks to this “broken mast” 😭

  • JPaulG JPaulG 🐼 😷🧋 (@JPaulG) reported from Lambeth, England

    @O2 hello. My O2 no longer connects to @TfL WiFi. I used to have no problems. Despite trying to sign in still not working. Please advise a way to solve this?

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    @O2 @NathFerguson @William251201 Been an o2 customer off and on fir years, never got anything... probably someone they want to impress fir more work...

  • Ne0nnet 🖤 Kate 💛 Ne0nnet 🖤 (@Ne0nnet) reported from Croydon, England

    Struggling with my 2 month old @SamsungMobile #s21 bought with you @O2 .... I've tried calling but my phone keeps cutting the connection off. I think the RAM is faulty as I can't run more than one app at a time (my S10 does with ease) please help!!

  • jean_penticost Jean Penticost (@jean_penticost) reported from South Ockendon, England

    @O2 what’s happening, no signal & continuing for another 2 weeks!

  • sarahspoon Sarah (@sarahspoon) reported from London, England

    @JamesIMcKay @O2 Oh….never heard of it. Ta

  • Lifestyleyourh1 Lifestyleyourhealth (@Lifestyleyourh1) reported from Ilford, England

    @matthewbri1 @O2 I’m having the same problem so there must be an issue

  • Goonerlover69 ⚜GOONERLOVER69⚜ (@Goonerlover69) reported from Croydon, England

    Good morning tweets! What a muggy nite! So @O2 have teamed up with another network, my smart meter isn't connecting to meter, my BT line went down too as its gone digital, same time my smart meter went tits up!🤔 Honestly technology floors me to the ground sometimes🙄

  • Mr_Rafal Raf🇵🇱🇪🇺🇬🇧🏳️‍🌈 (@Mr_Rafal) reported from Hackney, England

    @O2 hi guys! Quick question for you. Since we, me and my wife, joined you from different network we receive a lot of spam and scam in text messages and phone calls. Are you sure our details are protected properly? Calls are automated but use our full names! It actually worrying.

  • EightyThor 🥷🏾✨ (@EightyThor) reported from Stratford, England

    When is the @O2 website not down?

  • sinajtojayz Janis Sinaj (PISCES) (@sinajtojayz) reported from Ilford, England

    @O2 I’m freaking fuming bill is up to date since Monday my phone still remains disconnected WTF...! Been promised since Monday to be reconnected..! Forking sort it out 🤬🤬

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • xxxsammiexxxxx sammie (@xxxsammiexxxxx) reported

    @O2 just when I thought it was all sorted out I have to call again to sort an issue 😞#customerexperience

  • gtim80 Ian Gracie (@gtim80) reported

    @O2 @O2 - hi, this issue has still not been resolved……………

  • T4H1R4J Tahira (@T4H1R4J) reported

    @O2 Hi, it said I didn’t win this time but that I could claim a free treat from Greggs and had a button to claim this, which wasn’t working. I can’t seem to access that button anymore, and the reward hasn’t appeared in app. Could you take a look please?

  • tom_mcnulty1984 Tom (@tom_mcnulty1984) reported

    @O2 Still getting nowhere phone, keep putting phone down fed up now

  • SimianSamurai1 The 3rd Person (@SimianSamurai1) reported

    @O2 Thank you. The number you provided here actually got me through to an exceptionally helpful human that has resolved the problem wonderfully. However, I do have to ask why it was only after contacting you on here that this number was made available? Surely it would be a far /1

  • arthurliverpool arthur stafford (@arthurliverpool) reported

    @O2 It’s not about guides, check this or check that: your signal is rubbish. But, that’s fine; thank god for WiFi. If I move out of my apartment the signal’s great. It’s just being in the apartment. I need to sit in a certain chair near the window to make a call: I’m not joking:)

  • xVickyLeighx ★Vicky-Leigh Sayer★ (@xVickyLeighx) reported

    Hello @O2 my Mum is currently abroad and has received a text message about a spend cap. She is asking me for help, but I don’t know how much her spend cap is. Is there anything you could do to help us out in this scenario. For context my Mum is 70 and not very tech savvy!

  • CONGOH Helena Congalton 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@CONGOH) reported

    @O2 Great service when buying a new phone today in silverburn, Glasgow shop. Got a new #Samsung Its the first time I didn't get any new earphones with a new phone.

  • divyaparikh_ Divya (@divyaparikh_) reported

    Horrible experience at your Cardiff store @O2. Store employees have no regard for someone’s money, mental sanity or time. Broke an iPad in store didn’t inform me and sent it to recycle and now I am stuck. Keeping bouncing between store, customer care and O2 Recycle.

  • luggyjim Luggy (@luggyjim) reported

    @O2 This person kept talking over me saying she needed to verify the account but wouldn't listen when my mother tried to verify the account we just want to get a pac code and leave the company now as o2 are awful