O2 Outage Report in Greenwich, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Greenwich, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Greenwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Greenwich, Greater London, England
The most recent O2 outage reports came from the following cities: Hackney, London, Croydon, Ilford, Hammersmith, City of London, Bexleyheath, Sevenoaks, Poplar, City of Westminster, Merton, Romford, Caterham, Erith and Orpington.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Phone | |
| London |
Phone | |
| Croydon |
||
| Hackney |
Phone | |
| London |
Phone | |
| Ilford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Greenwich, England
Latest outage, problems and issue reports in Greenwich and nearby locations:
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☆ Liezel ☆
(@liezel_t) reported
from
Merton, England
Hey @O2 @GreggsOfficial, issues with the breakfast roll on O2 priority last week and this week not there, has it stopped now?
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Lord Bartlett-Davis
(@BartlettDavisUK) reported
from
Kensington, England
Thanks to @O2 for excellent customer support this eve. That's my personal account sorted. Let's hope the same perfect cs is given to the team(s) @AlestraInc and #BDEst working on the business plans for 2023. Fingers crossed, stay tuned for an update #BetterConnected - #TheLBD
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@tomlister @O2 @O2 reception in Bath is absolutely appalling. Had same issue all week long when was working at theatre there couple of weeks ago. Similar issue following week in Manchester.
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📶PhoneMast
(@Phonemast) reported
from
Crayford, England
Just update on this... @ThreeUK can be bothered to fix the issue and instead released my friends from their three contracts. Now migrated to @o2 because best deal they could find
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Lucy K-T
(@KnellTaylor) reported
from
Croydon, England
Sometimes I dread calling utility companies, anticipating long waits & lacklustre customer service BUT today I called @O2 & spoke to Ben Smith who was BRILLIANT - super helpful & found me a much better deal tarrif (effectively halving my bill) 🙏🏼 #BenDeservesARaise 💷
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Adam Farnsworth
(@farnsworth_adam) reported
from
Romford, England
@O2 Why do call from different numbers every single day? Sometimes more than once! When i ask the caller to update it they say they will but never do.
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A dollop of kindness
(@Pretty_Gorge) reported
from
City of London, England
@creditkarma Tried the link and there’s no live chat option. Can you please help to avoid my @O2 mobile phone account being used fraudulently!!! #creditscore #poorcustomerservice #fraud
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NAIJA BOI
(@MANLIKENAIJA) reported
from
Islington, England
@O2 APP AND WEBSITE DOWN SINCE 9:58AM !!! YOU PEOPLE OWE ME MONEY !!! IMMA FIND A WAY TO SUE YOU 🙃🙃🙃
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John Francis William Apted
(@SwissFrankIsGon) reported
from
Kensington, England
@O2 I just received a bill for £400 despite not have mobile service and having only missed paying 2 months on a pay as you go tariff. I was expecting to pay around £60 with the reactivation charges. What's going on?
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Shasa Colson
(@THE_COLSON) reported
from
Merton, England
@O2 Hi, I've been going around in circles for weeks. I'm an O2 and Virgin Media customer. I'm supposed to be in a Vilt package but mu data hasn't been doubled on the o2 end. Can this please be sorted asap
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The Guv'nor
(@Payney26) reported
from
Bromley, England
@O2 3 weeks plus I have been having literally no service in my house! I have been with you over 26 years and never had a problem. Your site says there may be a problem with a mask and your engineers will probably already be on it! 3weeks are they on day rate? Help please
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Richard 🏳️🌈 (he/him)
(@Paul___SW18) reported
from
Wandsworth, England
Hey @O2 just struggled down to the shopping centre to take advantage of the @GreggsOfficial free hot drink & treat offer, via my @virginmedia account, (available until 0000 tomorrow apparently) but got here, and offers have disappeared from app or come up as ‘sold out’ 🤬🤬🤬🤬
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Clare Ryan
(@clarejryan) reported
from
Kemsing, England
Trying to get through to @O2 lost property since last Saturday. I emailed them straight away on Saturday night but no reply and tried to ring multiple times. Been on hold for 20 mins. Can anyone help me? I filled in form etc but heard nothing 😭
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fiono
(@ksjsowhat) reported
from
Paddington, England
@O2 anything you can help with?
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Brett
(@brettriot) reported
from
Camden Town, England
@O2 I accidentally used my priority access for o2 venues when I didn’t mean to, can you help me get it back?
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David T Kinnear
(@dkinnear) reported
from
Camberwell, England
@O2 I had a call from Rachel - a fabulous @O2 rep last night to troubleshoot the situation and taking some accountability for what is going on. I’m sticking with @O2 while this gets sorted because of her actions. Great employee who gets customer service and care. 👍
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Ruth Maurice
(@ruthie82) reported
from
Merton, England
@O2 it’s 10am now - as an O2 customer I have now missed out on the 9:30 slot for the O2 December dates and rapidly loosing my chance at the rest. Not good enough.
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Jase
(@mindserenade) reported
from
Sevenoaks, England
@o2 why don’t you idiots provide an email address that can actually be found instead of expecting me to waste half an hour on your stupid website when all I want to do is order an esim? WHY ISNT THERE A BUTTON ON THE SITE SAYING ORDER ESIM? In. why can’t I just have one emailed
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Victoria Clarke
(@VictoriamariaC) reported
from
Walthamstow, England
@O2 please can I ask why you have left a 76 women who has just lost her husband and undergoing cancer treatment without any phone service and no one is able to help. Absolute disgrace @lec1479
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Faye Poulton
(@a_poulton30) reported
from
Bean, England
@O2 can’t seem to receive phone calls? Goes straight to voicemail when people ring me? Husband can’t also ring out on his mobile? Is there an issue currently?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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✨𝔸𝕝𝕚 ✨
(@aleighsonc) reported
@O2 I have a complaint logged,the manager did a missed call so I called back.They refused to speak to me as they have ‘time to call back within the 48hrs SLA’ despite not calling me properly in the first place!Bad service on top of wrong charges, I will be cancelling my contract
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louise stone
(@taz3677) reported
@O2 never been so upset to got through all the upgrade stuff the amazing Cyrus on ur upgrade team. Agree to everything all goes through then couple hours later get email to say out if stock. So upsetting didn't get phone next day. Always had great service with o2 tho thanks
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Dale Watts
(@Extinguisherman) reported
@Jermaine_ManUtd @O2 @1862pie If you feel let down then maybe retweet using BBCWatchdog, WhichUK, Ofcom, Martin Lewis tags. I’m not saying it’s gonna work but doing nothing will definitely not work
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Dale Watts
(@Extinguisherman) reported
@ViciousWolf7 @WispGB_ @O2 Isn’t just Cornwall, Kent’s just as bad.of iou had enough of being ignored or paying good money for terrible service thrn maybe Retweet complaint using BBCWatchdog, WhichUK, Ofcom, Martin Lewis tags.Get it fixed o2
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Better Call Col
(@c_l84) reported
The last few weeks the 4G network for @o2 wherever I go has been nothing short of shocking! Phone might as well be a paperweight.
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Lynn English: I am Immune to Mind Control
(@Kalimeralynn) reported
@rhianna_joseph @O2 @Settldsupport Thank you Rhianna. It's all done now thankfully, O2 were the last company I had to notify and the worst. I hadn't heard of Settldsupport as I would have used them. xx
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McVizb
(@McVizb) reported
Hi @O2, as a @virginmedia customer that now has access to @O2PriorityUK, how do I get further access to the current deal for Disney+ without an actual O2 login? I’m taken to the O2 site to redeem this, but I don’t have an account to use. Appreciate your guidance please. Thanks!!
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Kerry Evans
(@KerryEv81) reported
@O2 worst customer service ever. Switched contracts from EE over a week ago, phone number not transferred. Calling daily. No joy. Told I’ll be called back. Doesn’t happen. Told it will be escalated. Doesn’t happen. Tried to leave: can’t. No record of the conversation. Shocking.
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Emmie
(@Lwistroem) reported
@Zippyfrood2 @O2 Even if anyone is an old customer since i got hit too clearly the best idea would be to request any data to be removed from their systems their service is clearly unsafe.
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Dale Watts
(@Extinguisherman) reported
@1862pie @O2 Love yo know myself, I personally think the network is clogged up, too many devices on a infrastructure that’s unable to handle. Retweet your complaint and use BBCWatchdog, WhichUK, Ofcom, Martin Lewis tags.gotta get this issue acknowledged and fix issue