O2

O2 Outage Report in Greenwich, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Greenwich, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Greenwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Greenwich, Greater London, England 12/09/2025 05:35

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Greenwich, Greater London, England

The most recent O2 outage reports came from the following cities: Fulham, Islington, Hackney, London, City of London, Croydon, Ilford, Hammersmith, Bexleyheath, Sevenoaks, Poplar, City of Westminster, Merton, Romford and Caterham.

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City Problem Type Report Time
United KingdomFulham Phone
United KingdomIslington Internet
United KingdomHackney Internet
United KingdomLondon Phone
United KingdomCity of London Phone
United KingdomLondon E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Greenwich, England

Latest outage, problems and issue reports in Greenwich and nearby locations:

  • DaveMcGuane Dave McGuane (@DaveMcGuane) reported from Croydon, England

    @O2 Trying to cancel my O2 insurance as I'm paying £150 a year when online is quoting me less than half that. Website says Call 202. Call 202 and that says Go Online. Go Online and that says Call 202 or landline. That hangs up on you straight away. Online Chat isn't available...

  • SLushCCool Darren C (@SLushCCool) reported from Croydon, England

    @O2 @salrusty It might be worth putting the tech difficulty issue notice on the app too.

  • EmmaSaidThis ♥♥єmmα♥♥ (@EmmaSaidThis) reported from Camberwell, England

    @O2 Is there any reason why the O2 priority app no longer works on mine or my mum's Huawei phones. Says the app is out of date, then won't let me redownload, says there is an installation problem.

  • Vagabond1107 ☭ 卡里德 🇨🇳 ☭ خالد (@Vagabond1107) reported from Hammersmith, England

    @O2 like your the only UK network do not offer wifi calling and 4G calling for PAYG customer’s… see EE,Vodafone and three they do offer wifi calling and 4G calling to their PAYG customers.. and your not offering i am 13 years a loyal customer please do offer it i am facing -

  • Vagabond1107 ☭ 卡里德 🇨🇳 ☭ خالد (@Vagabond1107) reported from Hammersmith, England

    @O2 issue in the network it’s always says “no service” in my apartment come on offer wifi calling right now i did speak with your staff in Kings road store and told them about that issue they’ve said we can’t do anything right now i might move to EE or Vodafone if this situation-

  • SophieGudge_ Soph 💕 (@SophieGudge_) reported from Ilford, England

    This @O2 mast issue in Brentwood is beyond a joke… My internet doesn’t get installed for 2 weeks.. I’m going to be sat twiddling my thumbs. I hear it’s been going on for a year.. Don’t expect to hear from me past 5pm till the 1st October.

  • The_Caz Caz Young (@The_Caz) reported from Wandsworth, England

    Starting to get VERY fed up with all the pre-recorded scam calls and texts to my mobile these days. Anyone got any idea how to make them stop? Can you help @O2?

  • spillanemary mary spillane (@spillanemary) reported from Wandsworth, England

    @O2 what on earth? A mast down last week. Today another bloody mast down. You’ll update me when? AUGUST 27?! time to switch

  • princess_knicks princess knickers (@princess_knicks) reported from Lambeth, England

    @O2 want to cancel my Disney+ sub that I got through you. Gone to myo2 and…no idea…

  • SWheatlandCAFC Sam Wheatland (@SWheatlandCAFC) reported from Romford, England

    @Suzysue8 @Jvictoriaa93 @O2 02 are terrible. Only good service provider is EE 💯💯

  • HawanDs Hawan DE SOUZA VICENTE (@HawanDs) reported from Merton, England

    @O2 is okay but when it comes to speak to customer services 😴

  • amylouisestone Amy Stone (@amylouisestone) reported from London, England

    @O2 I have also been doing this too. If this problem persists, then what?

  • judithhall67 Judith Hall (@judithhall67) reported from Bromley, England

    @O2 hi, I am trying to top up my housebound mum’s phone, but both the website and the telephone options are not accepting payment. I have tried two cards. Please advise, she is at risk of falls and needs to be able to phone for help

  • cheesescientist Freddie Phillips (Amanda Benson) (@cheesescientist) reported from Camden Town, England

    @leonrestaurants @JamesJoelDann @O2 Not working for me either.

  • BhattMilli Mamta Milli Bhatt (@BhattMilli) reported from Poplar, England

    @O2 it says I have used my LW voucher for back to the future when I have not and I am trying to book it now. Can you help with resetting or giving me another voucher code please thank you.

  • DaveMcGuane Dave McGuane (@DaveMcGuane) reported from Croydon, England

    @O2 Trying to cancel my O2 Insurance as I'm paying £150 a year and online being quoted less than half that. Website says Call 202. Call 202 and that says Go Online then hangs up. Please can someone call me?

  • judithhall67 Judith Hall (@judithhall67) reported from Bromley, England

    @O2 hi, I need your help please for an issue that hasn’t resolved since yesterday. Trying to top up my mum’s pay as you go and no cards are being accepted. She is housebound and frail and needs to be in contact.

  • spillanemary mary spillane (@spillanemary) reported from Wandsworth, England

    @O2 Pity you can’t provide consistent, reliable service in London

  • SLushCCool Darren C (He/Him) 🏳️‍🌈🌍🏉 (@SLushCCool) reported from Croydon, England

    @ODEONCinemas Hey. I have tickets for tonight but something has come up. One is limitless one is free on @O2 - how can I cancel?

  • cheesescientist Freddie Phillips (Amanda Benson) (@cheesescientist) reported from Camden Town, England

    @leonrestaurants @JamesJoelDann @O2 So we miss out on this? (Having walked down to Leon but I have to go to work now)?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • peppakenny kennypool73 (@peppakenny) reported

    @O2 I'm looking but still no phone signal ffs 🙄

  • MrShucks213 🐢shucks 🐢 (@MrShucks213) reported

    @O2 thousands of people have reported poor 4G connectivity in Newport, Isle of Wight. Why haven’t the masts been fixed after a year?

  • macaroo71 mark cryer (@macaroo71) reported

    @O2 nothing but problems and shocking customer service. Thankfully in my cooling off period so I can bin you off! Do you actually train the people on the end of the 202 number?? It's just a list of excuses off a tick sheet.

  • Flipflo89981547 Flipflop (@Flipflo89981547) reported

    @O2 your service is appalling & i bitterly regret moving to you. Transferring number to you was a nightmare then i find out wi fi calling not activated - because your staff never activated My o2 account where i must activate wi fi calling.

  • JessieRoseX1 SassyPants||🙄 (@JessieRoseX1) reported

    @O2 your customer service is absolutely horrific. I left years ago but for some reason my partner is still with you. He won’t be once this contract is up. Never again will I go through this hassle for a phone. It’s disgusting. My partner and all his family will be leaving.

  • Bombay1986 Gaz. (@Bombay1986) reported

    @O2 Been with o2 since February. As soon as i’m next by an o2 shop i’m going in to cancel. Such bad signal the fact that you take peoples money for this “service” is baffling

  • Rizwankhan3Khan Rizwan Khan (@Rizwankhan3Khan) reported

    @02 it’s been a disgrace since I came onboard - no network coverage or 3/4g - I will start a petition in the area @O2

  • Bluelion2007 Blue and Shots (@Bluelion2007) reported

    @O2 what a truly horrible company you are, my son could not get o2 coverage. So switched to the brilliant @EE. You made a number of threats to him. Thankfully @ee paid your stealth fine. I will be taking this matter on

  • sajedhussain saj hussain (@sajedhussain) reported

    @O2 wow. Just returned from a week in Cornwall. Horrendous service. Is your network getting worse?? Last month of contract to go then onto better things.

  • MartaNewman Marta Newman (@MartaNewman) reported

    @O2 i’ve had an ongoing complaint for quite some time now. Each time I’m promised a call back. I’ve not received any of the promised telephone calls. I’ve made endless calls to get my issue resolved. Each one - a waste of time. Not good enough!