Plusnet

Plusnet Outage Report in Canning Town, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Canning Town, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Canning Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Canning Town, Greater London, England 11/24/2025 16:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Canning Town, Greater London, England

The most recent Plusnet outage reports came from the following cities: Romford, Croydon, London, Hammersmith, City of London, Harringay, Camden Town, Hackney, Barnet, Southwark, Poplar, Fulham, Epsom, City of Westminster and Hampstead.

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City Problem Type Report Time
United KingdomRomford Total Blackout
United KingdomCroydon Wi-fi
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomCity of London Wi-fi

Community Discussion

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Plusnet Issues Reports Near Canning Town, England

Latest outage, problems and issue reports in Canning Town and nearby locations:

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast

  • kevindewes Kevin Dewes (@kevindewes) reported from Wandsworth, England

    @Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp

  • Scampboi Daniel Smith (@Scampboi) reported from Croydon, England

    @Plusnet for the second time in as many days my router has failed. It just randomly drops connection. I would never recommend you to anyone. In a time where people are working from home they need a reliable service and you are not it!

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service

  • andywash Andy 💙 🇪🇺 (@andywash) reported from Hackney, England

    @VirtualAstro No problems on my Mac (on plusnet)

  • Skypirate_ 🎩 Luke Ray ルーク レイ (@Skypirate_) reported from Sutton at Hone, England

    So nobody been living in this flat since last year but apparently there was a cease order on my phone line switchover? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.

  • Skypirate_ 🎩 Luke Ray ルーク レイ (@Skypirate_) reported from Sutton at Hone, England

    So nobody been living in this flat since last year but apparently there was a cease order on my phone line? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.

  • Green_AJ AJ Green (@Green_AJ) reported from Kensington, England

    @Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????

  • 247LondonLocks 247 London Locksmith (@247LondonLocks) reported from Barnet, England

    @Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.

  • kjackson1984 K Jackson (@kjackson1984) reported from Barnet, England

    @icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.

  • kevindewes Kevin Dewes (@kevindewes) reported from Wandsworth, England

    @Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet no connection again , wtf , can’t wait till October when contract ends

  • Scampboi Daniel Smith (@Scampboi) reported from Croydon, England

    @plusnethelp @plusnet if this page was shut down in May why is the feed still here why have an account up which no one checks?

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a joke

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet my WiFi signal in Barnet EN4 area keeps on dropping out last few days. Is there any issues I this area

  • Wattsit01 Vikki (@Wattsit01) reported from Swanley, England

    @plusnethelp I've just noticed I cannot connect to my WiFi on my android phone in the front room of my house today. Wasn't an issue yesterday. Only upgraded to Plusnet this year to help with home schooling and haven't received the promised speeds either. Any suggestions?

  • 247LondonLocks 247 London Locksmith (@247LondonLocks) reported from Barnet, England

    @Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Tweeter1804 Dunn (@Tweeter1804) reported

    @Plusnet Please help. I’ve recently left BT mobile to come to plusnet and have no service whatsoever! My number should have been transferred in the move but I understand there is a problem with “port”. I don’t have my old number and there is no service on the new number.!!

  • HeyItsAJOmega AJ Omega 🌈 (@HeyItsAJOmega) reported

    Hey @Plusnet, my home internet connection has been dropping out repeatedly all morning. I've tried restarting router multiple times to no avail, & I'm almost certain problem isn't in the house. Need a stable internet connection for work, so any assistance ASAP would be grand!

  • Maribellmouse Marianne (@Maribellmouse) reported

    @Plusnet @292CAN Yes tech issues happen and for the first few customers you wouldn’t have known it would happen. But I now know you were aware of this issue before I even signed up and asked for my number to be ported - you should have warned customers of this issue!

  • morgyoara Morgan O'Hara (@morgyoara) reported

    Help me @Plusnet I've got your service but no login or emails from you. I need to make changes to my account but the 45 min phone call ended up with refusal to help then hanging up. Zero out of 10!

  • x23ml X23 (@x23ml) reported

    Hi @Plusnet please can you sort out my broadband. It keeps dropping. Speed also varies. I've Txt HELP several times. Fault with line one moment, no fault with line the next... Never had any problems up until recently...

  • Maribellmouse Marianne (@Maribellmouse) reported

    @292CAN @Plusnet I’m in the same boat. So angry they are continuing to accept port requests when it isn’t working. They have been aware of the issue for some time and still have no idea how long it will take to resolve. Meanwhile we’re all trapped with no data, no texts and our numbers in limbo!

  • mistermemoryman Clive Wright (@mistermemoryman) reported

    Bloody useless telephone service yet again from @Plusnet. #plusnet

  • Plusnet Plusnet (@Plusnet) reported

    @ally_mcmurdo Hi there Ally, I'm really sorry about the issue with your number port. Can you please send us a DM with your mobile number so we can look into that and advise further please? - Adam - Plusnet Sheffield

  • k1lmo Iain Kilmurray 🕷 (@k1lmo) reported

    @OpenreachHelp Just called they were absolutely useless and unhelpful. Got nowhere! They want me to call my supplyer @Plusnet and report the issue to them when it’s nothing to do with them.

  • mungler Rory 🇺🇦🌻 (@mungler) reported

    @ItsAndyRyan Plusnet have been decent for me for the last seven years, across two houses. We had a speed issue at the new place and they sent an engineer in the first instance who couldn't resolve, then Openreach who did. Can't fault them tbh.