Plusnet Outage Report in The Hyde, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in The Hyde, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in The Hyde and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (15%)
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E-mail (9%)
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Total Blackout (9%)
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Phone (1%)
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TV (1%)
Live Outage Map Near The Hyde, Greater London, England
The most recent Plusnet outage reports came from the following cities: London, Hackney, Paddington, Southwark, Staines, Hounslow, Newham, Islington, Hammersmith, Greenford, Uxbridge, Stanmore, City of Westminster, Wembley and Southall.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near The Hyde, England
Latest outage, problems and issue reports in The Hyde and nearby locations:
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Tasha Fine
(@branat01) reported
from
Enfield Lock, England
@Plusnet @plusnethelp 5th time this year I've had to call you due to issue with wifi/broadband/phone line. No WiFi/no Internet/no land line connection since Tuesday afternoon! I think it's time to terminate and find a new provider! Awful service
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@RossMatthewNorthLondon.com
(@RossMatthewGat3) reported
from
Camden Town, England
@Plusnet - I enjoy being a customer of your's but I what don't enjoy, when I am having to account for every penny at the moment due to being in between jobs, is being presented with a Bill which is two months worth of usage. It is *so important for companies like yourself to get
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The Delicious Legacy Podcast
(@DeliciousLegacy) reported
from
Ealing, England
@midslibrarian @BTGroup @Plusnet Still without internet down here! 10 hours now!!!!!
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Sir Aleks (They/Them) 🏳️🌈🏳️⚧️🇪🇺♿
(@LinJaneThe2) reported
from
London, England
@Plusnet Wonder if you can help. Unable to access my Plusnet Hib Manager. WiFi working fine, have reset it to check. Just keep getting connection has reset page. Please could you check this for me. Thank you.
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Rupert Cheek
(@rupertcheek) reported
from
Kingston upon Thames, England
Suffering a @Plusnet outage in KT3 @plusnethelp
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Steph 🍻
(@stephpb) reported
from
Camden Town, England
@Plusnet , unfortunately @WeAreOpenreach weren’t able to confirm that we have an appointment, just rather enigmatically that they’ve ‘been in contact’ with you. This contact wasn’t flagged when I was on the phone to you earlier trying to confirm appointment. Can you help?
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mtrinh
(@miktrinh) reported
from
London, England
@Plusnet broadband is down in SE23 1AN area
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Rupert Cheek
(@rupertcheek) reported
from
Kingston upon Thames, England
Anyone on @Plusnet in SW LONDON (#newmalden) having issues? #plusnet
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The Delicious Legacy Podcast
(@DeliciousLegacy) reported
from
Ealing, England
Is Plusnet down? Don't have internet tubes in West London!!! Anyone else having probs? #Plusnetdown #internetdown #westlondon
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Charine John
(@CharineJohn) reported
from
Camden Town, England
@Plusnet just had the misfortune of speaking to the most sarcastic, patronising person I’ve had the bad luck to speak to in years. His parting shot was that all complaints about him must be directed to him! How else can I contact yr complaints dept please?
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Tandleman
(@tandleman) reported
from
Poplar, England
@Plusnet Great service for a problem that occurred yesterday. Prompt and hopefully the new router solves the problem. Will let you know. 👍
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Jo
(@Jo48651873) reported
from
Islington, England
@Plusnet the internet stability has been dreadful for 2 days really disrupting my job what’s going on
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Martin Woodward
(@MartinWoodward2) reported
from
Kingston upon Thames, England
@lizcooperclark @Plusnet The problem seemed to be fixed over the weekend but now back to where we were in the middle of last week. I too was receiving some intermittent emails spasmodically.
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Tasha Fine
(@branat01) reported
from
Enfield Lock, England
@Plusnet @plusnethelp @Plusnet live in the barnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all back up and running by Thursday but can you guarantee this!!!!
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Tasha Fine
(@branat01) reported
from
Enfield Lock, England
@Plusnet live in thebarnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all will be back up and running by Thursday but can you guarantee this!!!!
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Sir Alex of the Knight 🏳️🌈🇪🇺♿💙
(@LinJaneThe2) reported
from
London, England
@plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?
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Napoleon
(@NW6Penguin) reported
from
Camden Town, England
@Plusnet my broadband is not working. Flashing orange. Has been since yesterday. Any known network outage?
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Ben Smart
(@BenSmart1) reported
from
Watford, England
Hopefully @Plusnet spend less time painting big dogs on hills and more time improving their terrible, terrible internet speeds.
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Tandleman
(@tandleman) reported
from
Poplar, England
@Plusnet email has been down all day. Great. Next update tomorrow doesn't bode well.
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Angeline Clean
(@NortysTweets) reported
from
London, England
Recently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Carlos
(@carlosradioguy) reported
@Plusnet Your service has been impeccable and cost competitive BUT why send an email suggesting a huge increase and then suggest I call to barter? Why not build customer satisfaction and loyalty by maintaining a competitive price, which you seem to offer new customers. Madness.
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Boris Donchenko
(@UsmanKh76967444) reported
@EE PlusNet uses your network and has better deals.
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CH
(@hartcharlotte) reported
Yet again no help from @Plusnet - a misunderstanding on my behalf…. Maybe get your employees to make it clearer when taking to customers! Vile company with poor customer service. #avoidplusnet #CustomerService #vile
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Richard Humphries 💚
(@RichardnotatKF) reported
Hello again @plusnet, five hours on & still no response from you. Coming up for 24 hours without phone/broadband. I appreciate you’re busy but this is really poor service.
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Carlageddon.
(@Carlageddon) reported
I’ve had to call @Plusnet twice today. First guy was rude and miserable, later on, the second guy (Jon Dennis) was brilliant, helpful, professional and did all he could to try and escalate the matter with @OpenreachHelp (who still couldn’t be bothered to get in touch today).
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Matthew
(@rubberplantguru) reported
@Plusnet Hi Plusnet, seem to have no mobile coverage in TN39 (Bexhill) for the past couple of days. Is this something you're aware of? Any idea of estimated time of fix? Thanks.
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MyriadLifeBooks
(@LifeMyriad) reported
Disappointed with @Plusnet social media response which has been zero since yesterday morning. I spoke to a rep this morning who was helpful. 72 hours to fix as it’s an outside issue (unsurprisingly).
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Richard Silverton
(@RichardSilvert3) reported
@Plusnet WiFi has been down since 5pm yesterday! Any idea of when this will be fixed in the BH14 area??
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Removinggoose
(@removinggoose) reported
@Plusnet please reply to my dm, internet being switched to you and has been disconnected from previous supplier since early hours. Not working yet
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Plusnet
(@Plusnet) reported
@peel76 Hi Jimmy. Sorry to hear that you wish to cancel. We are unable to send your PAC from here. To request this, please text 'PAC' to 65075 or give our Customer Options team a call on 0800 079 1133. Regards, Emily Plusnet Leeds 🌞