Plusnet outages and service status in The Hyde, England

Problems in the last 24 hours in The Hyde, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in The Hyde, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near The Hyde, England

The most recent Plusnet outage reports came from the following cities: Hammersmith, Barnet, and Northolt.

City	Problem Type	Report Time
Hammersmith	Wi-fi	16 hours ago
Barnet	Internet	7 days ago
Hammersmith	Internet	15 days ago
Hammersmith	Internet	21 days ago
Hammersmith	Internet	22 days ago
Hammersmith	Internet	22 days ago

Nearby cities with recent reports

Community Discussion

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Plusnet Issues Reports Near The Hyde, England

Latest outage, problems and issue reports in The Hyde and nearby locations:

• 
  Mila Griebel (@MilaGriebel) reported 4 minutes ago from Camden Town, England

  @plusnethelp and we have no Internet again. Anyone thinking of getting Plusnet don't . Eratic service . Blame.everyone except them selves. Admit it's their fault and the after 4 days still not fixed.

• 
  Charine John (@CharineJohn) reported 6 minutes ago from Camden Town, England

  @Plusnet just had the misfortune of speaking to the most sarcastic, patronising person I’ve had the bad luck to speak to in years. His parting shot was that all complaints about him must be directed to him! How else can I contact yr complaints dept please?

• 
  Gary Reynolds (@Gutbuster40) reported 15 minutes ago from Barnet, England

  I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply

• 
  AJ Green (@Green_AJ) reported 15 minutes ago from Kensington, England

  @Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????

• 
  Steph 🍻 (@stephpb) reported 22 minutes ago from Camden Town, England

  @Plusnet , unfortunately @WeAreOpenreach weren’t able to confirm that we have an appointment, just rather enigmatically that they’ve ‘been in contact’ with you. This contact wasn’t flagged when I was on the phone to you earlier trying to confirm appointment. Can you help?

• 
  L€i§h ©l@®k (@leighbike636) reported 23 minutes ago from Harrow Weald, England

  @Plusnet I am a recent customer, shocked to find I wasn't informed about call charges and unable to change my call plan for 10 days because my account says I can't due to a bill being prepared for the 9th march!!! Surprisingly fatty on the telly doesn't tell you this crap service

• 
  miac notnats (@MiacNotnats) reported 27 minutes ago from Barnet, England

  @Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.

• 
  Gary Reynolds (@Gutbuster40) reported 29 minutes ago from Barnet, England

  @Plusnet customer service a absolute joke

• 
  The Delicious Legacy Podcast (@DeliciousLegacy) reported 32 minutes ago from Ealing, England

  @midslibrarian @BTGroup @Plusnet Still without internet down here! 10 hours now!!!!!

• 
  Mila Griebel (@MilaGriebel) reported 34 minutes ago from Camden Town, England

  @plusnethelp You apparently have looked into it and for the moment it's working. Thank you for you passive aggressive message. In keeping with the tone of customer services at Plusnet.

• 
  Napoleon (@NW6Penguin) reported 34 minutes ago from Camden Town, England

  @Plusnet my broadband is not working. Flashing orange. Has been since yesterday. Any known network outage?

• 
  The Delicious Legacy Podcast (@DeliciousLegacy) reported 36 minutes ago from Ealing, England

  Is Plusnet down? Don't have internet tubes in West London!!! Anyone else having probs? #Plusnetdown #internetdown #westlondon

• 
  Gary Reynolds (@Gutbuster40) reported 39 minutes ago from Barnet, England

  @Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service

• 
  K Jackson (@kjackson1984) reported 41 minutes ago from Barnet, England

  @icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.

• 
  Steph 🍻 (@stephpb) reported 45 minutes ago from Camden Town, England

  @OpenreachHelp @Plusnet It’s a business and there is apparently an issue at your end. An issue that lets plusnet arrange appointments that you guys are never going to show up to. Really shocking that it’s taken almost 2 months to get nothing.

• 
  Gary Reynolds (@Gutbuster40) reported 46 minutes ago from Barnet, England

  I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp

• 
  Gary Reynolds (@Gutbuster40) reported 52 minutes ago from Barnet, England

  @Plusnet @plusnethelp customer service a absolute joke

• 
  247 London Locksmith (@247LondonLocks) reported 54 minutes ago from Barnet, England

  @Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?

• 
  Gary Reynolds (@Gutbuster40) reported 58 minutes ago from Barnet, England

  @Plusnet @plusnethelp customer service a joke

• 
  David Neil Robinson (@DDIGITALMEDIA) reported 59 minutes ago from Ealing, England

  @Hambert06 @Plusnet Mines just gone down, no handshake with their systems, web page not working on phone signal either.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rockposer Dot Com (@rockposer) reported 6 minutes ago

  @Plusnet @WeAreOpenreach @MoneySavingExp Day 10 without broadband and still no information as to when service will resume, or what's being done (if anything) to fix it!!

• 
  Jaime Dodd (@JDSuker) reported 10 minutes ago

  Try @Plusnet treat their existing customers so much better!

• 
  Stephen Noakes (@Slimo80) reported 11 minutes ago

  @Plusnet hi I am considering switching to your service but I have a very large garden so need to speak to someone in regards signal to end of garden but the phone line has a huge wait.

• 
  SteveHooker (also bluesky) 🇪🇺🔶 #FBPE 💙 #FBPA (@Steve_Hooker) reported 11 minutes ago

  @Plusnet please can someone help. Following a no show for an installation on Tuesday. Today’s engineer M group in behalf of OpenReach couldn’t get the 900MB full fibre running. Said that another engineer would come. No update yet and Plusnet help on phone could not give any help

• 
  SteveHooker (also bluesky) 🇪🇺🔶 #FBPE 💙 #FBPA (@Steve_Hooker) reported 13 minutes ago

  If you have a problem with the installation done by OpenReach or their contractor. @Plusnet apparently cannot contact anyone on the installation side! So any problem with a Plusnet installation you are screwed.

• 
  -on a beach- (@iamonabeach) reported 13 minutes ago

  @ArmchairAdml Cancel it and start a new contract with EE or PlusNet...they're all the same company these days but I think you'll be treated as a new EE (or PlusNet) customer so you'll get the new customer rate. If not take your business elsewhere.

• 
  Greg Ingham (@GregIngham1) reported 20 minutes ago

  @Plusnet Because of this, we'll be looking for 6 months free no charge of our bills with plusnet, customer service and service in general has been shocking.

• 
  sussexgirl (@sussexgirl3) reported 20 minutes ago

  My sister who was with plusnet but was then changed to EE ( Both part of B.T.) It has taken 3 mnths but they have lost her landline , given another which means telling everyone. So Brit Telecom not world leaders in communication but champions of very poor service .

• 
  xxx ROSE xxx (@TanteRos) reported 22 minutes ago

  @marigoldfinds A friend has just gone over to Zen & is happy with them. They are also Which? recommended & rated high on customer satisfaction, speed, reliability. No mid term contract price rises. Plusnet also recommended.

• 
  Gingerlegs747 (@gingerlegs747) reported 23 minutes ago

  @SBarrettBar @zeninternet Same with Plusnet, i switched from Vodaphone when i tried to get in contact with them as my broadband went down as did my telephone and it took them 2 weeks to even reply. No phone numbers were answered by them.