Plusnet Outage Report in The Hyde, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in The Hyde, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in The Hyde and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (1%)
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TV (%)
Live Outage Map Near The Hyde, Greater London, England
The most recent Plusnet outage reports came from the following cities: London, City of Westminster, West Drayton, Southall, City of London, Abbots Langley, Wembley, Hackney, Newham, Harringay, Southwark, Paddington, Muswell Hill, Edgware and Hammersmith.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| City of Westminster |
Internet | |
| West Drayton |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near The Hyde, England
Latest outage, problems and issue reports in The Hyde and nearby locations:
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Louise 🌈
(@louise_sarah) reported
from
St Albans, England
What I wouldn't give to just have *1* day without any internet problems from @Plusnet counting down the days till I can leave and go to someone with decent customer service and internet that doesn't drop every 10 minutes
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elyob
(@elyob) reported
from
Kingston upon Thames, England
@Social_embryo Hi, it's the PlusNet Diagnostics bot here. We wanted to let you know that the fault you reported to us is now fixed. Please turn your router off and on, and your service should be fully restored. Thanks for your patience
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Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp
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elyob
(@elyob) reported
from
Kingston upon Thames, England
@pfjones77 Hi, it's the PlusNet Diagnostics bot here. We have tested your service, and identified it is being affected by an incident in your local area. Incident detected: 18-Oct-2021 17:30 Estimated clear: 18-Oct-2021 23:29
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet no connection again , wtf , can’t wait till October when contract ends
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡
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Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet
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The Drummerboy ✨🇬🇧🇬🇭
(@DrummerboySJ1) reported
from
Enfield Lock, England
@OpenreachHelp @WeAreOpenreach @Plusnet Absolutely terrible service from both parties. Your engineers have shown absolute negligence and lack of understanding of the job they have been contracted to do, and as a result has had a negative effect on my business.
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Dharmendra Mosaheb
(@dmosaheb) reported
from
Hillingdon, England
@plusnethelp hi there. I have just joined Plusnet. Got an email saying that my phone package is ready to use. Does that mean that I can connect my WiFi router from today. Need it asap as I need to work from home. My current supplier has switched my service off.
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S.
(@Shazzabam) reported
from
Islington, England
@Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help
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Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
@Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.
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Mr H 🦡
(@EngHanrahan) reported
from
Walthamstow, England
@Plusnet hey guy, my adsl speed dropped to 2mb yesterday and now it won’t connect at all, would you be able to help?
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Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?
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Steph 🍻
(@stephpb) reported
from
Camden Town, England
@OpenreachHelp @Plusnet It’s a business and there is apparently an issue at your end. An issue that lets plusnet arrange appointments that you guys are never going to show up to. Really shocking that it’s taken almost 2 months to get nothing.
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Louise
(@louise_sarah) reported
from
St Albans, England
Literally the worst internet company surely. Every day calls drop. I can never connect. And they do nothing to help. Roll on December when I can *finally* get out of this contract @Plusnet
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @Plusnet @VodafoneUK Anything I can do to help?
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Tandleman
(@tandleman) reported
from
Poplar, England
@Plusnet email has been down all day. Great. Next update tomorrow doesn't bode well.
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Tasha Fine
(@branat01) reported
from
Enfield Lock, England
@Plusnet my WiFi signal in Barnet EN4 area keeps on dropping out last few days. Is there any issues I this area
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Louise
(@louise_sarah) reported
from
St Albans, England
@Plusnet Yes I have done that many, many times. It does nothing to help.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Kris Lord
(@krislord) reported
@Plusnet morning, woke up to no internet. Line is sync’d but won’t connect. No errors in log. Can you help? Meant to be working from home today!
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Becky Rose Carver
(@_thecompassrose) reported
Is this the same for all service providers now? @UswitchUK @Plusnet @virginmedia
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David Neal
(@ozric42) reported
@JamesStant @bt_uk I used Plusnet since they took over Metronet in 2005 and although under the BT brand once again they operated as a separate company, I never had any issues with them. Customer Service on the few times I needed it was excellent. I only left because I ca only have fibre from Virgin
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Davutlar
(@Davutlar2) reported
@Plusnet just lost a parent to bereavement. Plusnet don't have a bereavement team, only customer service. Telephone to advise my Dad has passed away and they asked for my Dad's password 😡😡. Seriously. Someone has died and I'm expected to know a password. Ongoing issue I see
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Beccy Dresden
(@dresdeb) reported
@sarahebourne Interesting, thank you. It's never been an issue for me before, but I've been tearing my hair out on WiFi since switching to Plusnet in July. What sort of cable lengths are you using, and do you have any brand recommendations?
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Plusnet
(@Plusnet) reported
@Woodsider8 Hi there, we're not aware of anything but I'm really sorry about the issue and please send us a DM with your address and the mobile numbers and we'll be able to check further for you. - Adam - Plusnet Sheffield
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nacra6
(@nacra6) reported
@Plusnet Terrible broadband. It gets disconnected several times a day but on the service status website there is no mention. I sorely regret switching over.
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Brian Johnson 🇪🇺🇵🇱🇵🇸🇹🇹
(@brianjohnson141) reported
@dsue1441_re EE for last few years, part of BT group & BT offered me a better deal this time. Do it through local store as with EE for mobile staff excellent. I believe PlusNet are also part of BT. Never had problems with EE
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David Evans
(@dsevans1) reported
@Plusnet Hi - my broadband has been down since around 11pm. I'm in the North West of England. My router is showing an orange status light. Are there any general service issues or is this likely to be an issue at my end?
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Shan
(@Shan_nav) reported
@Plusnet so far no luck ! call agin to ask for an update… an engineer booked to bless the line tomorrow. almost 4 days wasted on this entertainment.. if this line not upon running by tomorrow 13:00. I would love to know how to cancel such substandard service.