Plusnet Outage Report in The Hyde, Greater London, England
No problems detected
If you are having issues, please submit a report below.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in The Hyde, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in The Hyde and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (66%)
-
Wi-fi (15%)
-
Total Blackout (12%)
-
E-mail (4%)
-
Phone (1%)
-
TV (1%)
Live Outage Map Near The Hyde, Greater London, England
The most recent Plusnet outage reports came from the following cities: Hammersmith, London, Abbots Langley, Brentford, Paddington, Newham, City of Westminster, Kensington, Hackney, Harringay, Barnet, Greater London, Poplar, Southwark and Greenford.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near The Hyde, England
Latest outage, problems and issue reports in The Hyde and nearby locations:
-
Dharmendra Mosaheb
(@dmosaheb) reported
from
Hillingdon, England
@plusnethelp hi there. I have just joined Plusnet. Got an email saying that my phone package is ready to use. Does that mean that I can connect my WiFi router from today. Need it asap as I need to work from home. My current supplier has switched my service off.
-
Louise
(@louise_sarah) reported
from
St Albans, England
Literally the worst internet company surely. Every day calls drop. I can never connect. And they do nothing to help. Roll on December when I can *finally* get out of this contract @Plusnet
-
Andy 💙 🇪🇺
(@andywash) reported
from
Hackney, England
@VirtualAstro No problems on my Mac (on plusnet)
-
Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service
-
Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp customer service a joke
-
Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?
-
trina_latham
(@trina_latham) reported
from
Richmond, England
@plusnethelp before you ask I've checked my micro filters, my phone connection, turned the hub off/on and experienced zero connection issues with my former providers @shell_energy The fault lies with @Plusnet It's impossible to WFH + I want to leave within my cooling-off period.
-
Louise
(@louise_sarah) reported
from
St Albans, England
@Plusnet Yes I have done that many, many times. It does nothing to help.
-
Amandip Sidhu
(@AmandipSidhu2) reported
from
Watford, England
@plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.
-
Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.
-
Tasha Fine
(@branat01) reported
from
Enfield Lock, England
@Plusnet my WiFi signal in Barnet EN4 area keeps on dropping out last few days. Is there any issues I this area
-
Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @Plusnet @VodafoneUK Anything I can do to help?
-
Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply
-
Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.
-
Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp
-
AJ Green
(@Green_AJ) reported
from
Kensington, England
@Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????
-
Rupert Cheek
(@rupertcheek) reported
from
Kingston upon Thames, England
Looks like (our) @Plusnet @plusnethelp connection has been down for an hour +. Giving up. Hope it's up again tomorrow. #plusnet
-
Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet no connection again , wtf , can’t wait till October when contract ends
-
Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast
-
Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Neil Herbert
(@NeilHerbert) reported
@thinkplaymake @Plusnet @RainbowsEnd69 Yeah can't even ping an IP address. Was hoping it would just be a DNS issue and switch to 8.8.8.8 or something, but no. Can't even ping that!
-
rach who?
(@FumigatedSpace) reported
@Plusnet is down, which is just brilliant as I work from home. Customer service line isn’t taking calls, and the Text Fault service doesn’t reply. Also anyone from Plusnet is yet to acknowledge there is a problem despite lots of people reporting the same thing. Ridiculously bad
-
IndyMcбот #WakeUpSheeple 🇷🇺
(@Scottishnotbrit) reported
@CW7221 @Plusnet I gave up waiting - and then found out the service was down across the U.K from downdetector and here
-
⚫ Phil Jewer #FBPE
(@philip_jewer) reported
@Plusnet @OVLHSSociety 'Some customers'. It's all of us. Progress though - it's only taken Plusnet 9 hours to admit there's a problem at all... Final straw for me.
-
Jo Ingram
(@Bat_Girl_76) reported
@Plusnet Internet would be nice, i also used your 15 minute fault text service 45 mins ago with no update
-
Dr George Sandifer-Smith
(@SandiferSmith) reported
@Plusnet Can we have some clarity on your internet service being down please? We both work from home and have deadlines today, it feels like the problems with the service aren’t being acknowledged anywhere. What about an ETA on when it will be restored?
-
Ruth Ducker
(@RuthDucker) reported
Experiencing Internet outage @Plusnet via #johnlewisinternet .. my workday has just ground to a monumental halt. When working from home doesn't work. Suddenly realise I spend my entire day on video calls.. so I can safely say deadlines are not happening today.
-
IndyMcбот #WakeUpSheeple 🇷🇺
(@Scottishnotbrit) reported
@Plusnet No internet connection in Aberdeen since midnight - what is going on? It seems a widespread problem!
-
James Lodge
(@jameslodge) reported
@Plusnet has the U.K. government mandated this outage 2 force people back to the office? WFH users are now sitting there with no heat (to expensive) and unable to keep warm by frantically refreshing social media! All they have is the warmth from the glow of the router red light.
-
Annie Bellamy
(@anniesbellamy) reported
@Plusnet there are no updates from yourselves regarding the outage and with no way of contacting you I will now have to pay for a co-working space in order to do my job…will Plusnet cover this cost?