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Plusnet

Plusnet Outage Report in The Hyde, Greater London, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in The Hyde, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in The Hyde, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 68% Internet (68%)
  • 14% Wi-fi (14%)
  • 10% E-mail (10%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near The Hyde, England

The most recent Plusnet outage reports came from the following cities: London, City of Westminster, Hammersmith, Poplar, City of London, Hackney, Hounslow, Hampstead, Islington, Harringay, Southwark, Paddington, Staines, Newham, and Greenford.

CityProblem TypeReport Time
London Internet 6 hours ago
London Internet 11 hours ago
London Internet 13 hours ago
London Internet 18 hours ago
London Internet 3 days ago
London Internet 3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near The Hyde, England

Latest outage, problems and issue reports in The Hyde and nearby locations:

  • JonathanBehar
    Jonathan Behar (@JonathanBehar) reported from Barnet, England

    @Plusnet what terrible service you have. Customer services no help at all. Tearing my hair out. Ready to leave right now

  • DarrenAltman
    Darren Altman (@DarrenAltman) reported from London Colney, England

    @TafftheVoice @Plusnet Trouble is, they’re the fastest in the UK. 350 mb/s and we have a shot time of devices on the network now. 🥴

  • anyaebgair
    Anya Gair (@anyaebgair) reported from London, England

    Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service

  • MilaGriebel
    Mila Griebel (@MilaGriebel) reported from Camden Town, England

    @plusnethelp and we have no Internet again. Anyone thinking of getting Plusnet don't . Eratic service . Blame.everyone except them selves. Admit it's their fault and the after 4 days still not fixed.

  • AlexWhiteGB
    Alex White (@AlexWhiteGB) reported from Hillingdon, England

    @FrankSabine2 @BillyBigBollox5 Unless you live in town or are on virgin your internet will be on bt’s network either go to them or one of their subsidiaries plusnet.

  • BigAlxyz
    Alan (@BigAlxyz) reported from Hackney, England

    @sunny_hundal Plusnet good for me here in E9. Very reliable, good customer service. Probably not the cheapest but I’m pretty happy overall.

  • DogMonopoly
    Monopoly Dog (@DogMonopoly) reported from Watford, England

    @Plusnet are absolute crap. My download speed is 6mbps. In comparison, the guys I'm chatting to are at 100 and 50 respectfully.

  • HMSbeagle1820
    HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet

  • rackitman
    Richard Carroll (@rackitman) reported from Wandsworth, England

    @Plusnet what APPALLING customer service! Ordered 8th May, today you tell me the order was cancelled... With another TWO WEEKS until I'm connected. Leaving me without phone/Internet... NOT GOOD ENOUGH

  • gauravity
    Gaurav Patel (@gauravity) reported from Richmond, England

    @Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.

  • HMSbeagle1820
    HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp

  • turtlesnursery
    Eileen Rumble (@turtlesnursery) reported from Hackney, England

    @Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.

  • leighbike636
    L€i§h ©l@®k (@leighbike636) reported from Harrow Weald, England

    @Plusnet I am a recent customer, shocked to find I wasn't informed about call charges and unable to change my call plan for 10 days because my account says I can't due to a bill being prepared for the 9th march!!! Surprisingly fatty on the telly doesn't tell you this crap service

  • JohnLSandy
    John Sandy (@JohnLSandy) reported from Stratford, England

    Oh @plusnethelp customer service just hung up on me. Said it before lads - don’t use #plusnet as your isp.

  • MilaGriebel
    Mila Griebel (@MilaGriebel) reported from Camden Town, England

    @plusnethelp You apparently have looked into it and for the moment it's working. Thank you for you passive aggressive message. In keeping with the tone of customer services at Plusnet.

  • DrKAinslie
    Kylie Ainslie (@DrKAinslie) reported from Islington, England

    You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

  • NadirIndar
    Indar Picton-Howell (@NadirIndar) reported from Lambeth, England

    Went with @sky (now broadband) cos it's cheap. Works ok, after some problems getting connected. Not as fast as @Plusnet.

  • Errorfied
    Barbara Broccoli (@Errorfied) reported from Poplar, England

    @Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.

  • sayitrightltd
    Priya 🦖 (@sayitrightltd) reported from London Colney, England

    Extremely disappointed by @Plusnet customer service. Unprofessional internet provider

  • joe_deakin
    5OMOFD 🧐 (@joe_deakin) reported from Moor Park, England

    @Plusnet you are no longer competitive. Get ready to lose a long term customer. #sadtimes

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • starmagicsoul
    Kellyannnoble (@starmagicsoul) reported

    @Plusnet why can’t I get through to customer service?

  • ItsJustaRide
    Dame Yvonne🐈🇬🇧🩸 (@ItsJustaRide) reported

    @SpongebobKnackp Thank you! 🙏 My sis has Plusnet (think they're owned by BT?) and has slow BB speed.

  • Jce031
    Joanna Culver (@Jce031) reported

    @Plusnet up to now I have been a satisfied customer. In February I notified you that I was moving house on 31 March. I wfh. I am being told I need to wait until 21 April for broadband in my new property. Do I need to switch provider or are you able to provide a better service?

  • PaolaGabrie11i
    Paola Gabrielli (@PaolaGabrie11i) reported

    @Plusnet hello, could someone help me with my last bill? I have DM you already. Thank you

  • SpongebobKnackp
    SpongebobKnackerpants (@SpongebobKnackp) reported

    @ItsJustaRide I have BT and found them really good. I used to have Plusnet and had the same issue so I switched. Much more superior service and connection speeds

  • DougieDCam
    Douglas Cameron💙 (@DougieDCam) reported

    @plusnet help! I have no phone signal so can't call you. No reports of a fault on the ee service. Can you help me resolve this issue please?

  • pat1doughty
    Pat1doughty (@pat1doughty) reported

    @Plusnet is anyone else having problems receiving and making calls on Plusnet Mobile, our number has stopped, but still recent texts. Plusnet seem to think it’s ok for you to have phone number that doesn’t work!?

  • OscillateWWFC
    Oscillating Wildly (@OscillateWWFC) reported from Wolverhampton, England

    Plusnet wanted £120 for me to cancel my contract early. Negotiated that down to £0. Jeff, if you're looking for a Director of Football, we can talk. #wwfc

  • wilkinson_rich
    Richard Wilkinson (@wilkinson_rich) reported

    @Plusnet We have internet, hence why we can live with it. But no phone line. We had multiple visits from @OpenreachHelp who would say the problem is with Plusnet. I'd phone you guys and you'd send an openreach engineer and so on. I lost the will to keep complaining. Can you help?

  • Chee5e
    Natalie (@Chee5e) reported

    @Plusnet customer service has really gone down hill since we were last with them. Messed us around & will never go back with them again #avoid