Plusnet Outage Report in The Hyde, Greater London, England

Problems in the last 24 hours in The Hyde, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in The Hyde, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

• Internet (67%)
• Wi-fi (15%)
• E-mail (8%)
• Total Blackout (8%)
• TV (1%)
• Phone (1%)

Live Outage Map Near The Hyde, England

The most recent Plusnet outage reports came from the following cities: City of Westminster, London, Hammersmith, Poplar, City of London, Hackney, Hounslow, Hampstead, Islington, Harringay, Southwark, Paddington, Staines, Newham, and Greenford.

City	Problem Type	Report Time
City of Westminster	Total Blackout	12 hours ago
London	Internet	1 day ago
London	Internet	2 days ago
London	Internet	2 days ago
London	Wi-fi	2 days ago
Hammersmith	Wi-fi	2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near The Hyde, England

Latest outage, problems and issue reports in The Hyde and nearby locations:

• 
  Mila Griebel (@MilaGriebel) reported 5 minutes ago from Camden Town, England

  @plusnethelp You apparently have looked into it and for the moment it's working. Thank you for you passive aggressive message. In keeping with the tone of customer services at Plusnet.

• 
  Eileen Rumble (@turtlesnursery) reported 5 minutes ago from Hackney, England

  @Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.

• 
  Gaurav Patel (@gauravity) reported 11 minutes ago from Richmond, England

  @Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.

• 
  Jonathan Behar (@JonathanBehar) reported 15 minutes ago from Barnet, England

  @Plusnet what terrible service you have. Customer services no help at all. Tearing my hair out. Ready to leave right now

• 
  L€i§h ©l@®k (@leighbike636) reported 21 minutes ago from Harrow Weald, England

  @Plusnet I am a recent customer, shocked to find I wasn't informed about call charges and unable to change my call plan for 10 days because my account says I can't due to a bill being prepared for the 9th march!!! Surprisingly fatty on the telly doesn't tell you this crap service

• 
  Aaron Holloway-Nahum (@AaronHNahum) reported 25 minutes ago from Camberwell, England

  Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

• 
  Darren Altman (@DarrenAltman) reported 26 minutes ago from London Colney, England

  @TafftheVoice @Plusnet Trouble is, they’re the fastest in the UK. 350 mb/s and we have a shot time of devices on the network now. 🥴

• 
  yunus (@_yunu5) reported 27 minutes ago from Stratford, England

  @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated

• 
  HMS Beagle (@HMSbeagle1820) reported 27 minutes ago from City of London, England

  Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet

• 
  Mila Griebel (@MilaGriebel) reported 29 minutes ago from Camden Town, England

  @plusnethelp and we have no Internet again. Anyone thinking of getting Plusnet don't . Eratic service . Blame.everyone except them selves. Admit it's their fault and the after 4 days still not fixed.

• 
  Anya Gair (@anyaebgair) reported 32 minutes ago from London, England

  Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service

• 
  Monopoly Dog (@DogMonopoly) reported 33 minutes ago from Watford, England

  @Plusnet are absolute crap. My download speed is 6mbps. In comparison, the guys I'm chatting to are at 100 and 50 respectfully.

• 
  miac notnats (@MiacNotnats) reported 35 minutes ago from Barnet, England

  @Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.

• 
  Barbara Broccoli (@Errorfied) reported 36 minutes ago from Poplar, England

  @Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.

• 
  Alex White (@AlexWhiteGB) reported 38 minutes ago from Hillingdon, England

  @FrankSabine2 @BillyBigBollox5 Unless you live in town or are on virgin your internet will be on bt’s network either go to them or one of their subsidiaries plusnet.

• 
  Kylie Ainslie (@DrKAinslie) reported 41 minutes ago from Islington, England

  You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

• 
  5OMOFD 🧐 (@joe_deakin) reported 42 minutes ago from Moor Park, England

  @Plusnet you are no longer competitive. Get ready to lose a long term customer. #sadtimes

• 
  Indar Picton-Howell (@NadirIndar) reported 47 minutes ago from Lambeth, England

  Went with @sky (now broadband) cos it's cheap. Works ok, after some problems getting connected. Not as fast as @Plusnet.

• 
  John Sandy (@JohnLSandy) reported 48 minutes ago from Stratford, England

  Oh @plusnethelp customer service just hung up on me. Said it before lads - don’t use #plusnet as your isp.

• 
  HMS Beagle (@HMSbeagle1820) reported 56 minutes ago from City of London, England

  Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  𝓢 𝓛𝓸𝓶𝓪𝔁 (@NottArchaeology) reported 5 minutes ago

  @Plusnet are there issues affecting your service in the chesterfield area? My broadband is down.

• 
  Millar Millar (@MarkMillarx889) reported 6 minutes ago

  @Plusnet Do you not understand English when you are commenting in English, my mother has try to get this sorted out a number of times. The next step is a complaint to ofcom and legal action in court against plusnet for breach of contract.

• 
  DannyBleep 🇬🇧❤️🇺🇦 (@DannyBleep) reported 8 minutes ago

  Wow! Just got an email telling me I'll have an £8 a month increase. For what? My service hasn't improved. Guess I'll be cancelling with @Plusnet today.

• 
  ROBERT JOHNSON (@robjo2112) reported 10 minutes ago

  When are @Plusnet and @plusnethelp gonna get off their respective arses and fix my broadband which went down at 1pm YESTERDAY? This is ridiculous. Never been treated like this since BB became a thing to have. Disgraceful. Appalling. Shameful. Should I get @Ofcom or whoever on it?

• 
  Hayley Firth (@Haylestone88) reported 11 minutes ago

  @O2 @thepeterhunt I'll just add that I agree with Peter, and I usually can't access the internet. Your team insisted it's plusnet, but it's not, it's the issues with accessing the internet on O2 when your masts are down as everything else works.

• 
  Gemma (@GemmaBeath) reported 11 minutes ago

  @Plusnet can anyone help let me know when my fibre will be connected? I haven’t had any update on when it will be done and I placed my order on 4th Feb

• 
  Gemma Whitehead (@GemmaWh0) reported 14 minutes ago

  @Plusnet I’m trying to report a problem with my broadband but your reporting line is not connecting. My service and speed has been worsening over the last month and is now at a virtual standstill!!

• 
  Booker Dewitt 💔 (@WrecklessGamer) reported 18 minutes ago

  @ExileIrish I did a quick test on the girls TV upstairs and seemed ok but they'll soon let me know if any issues. I replaced the plusnet router with a brilliant TP-Link one so if I have to do it again, I shall!

• 
  Booker Dewitt 💔 (@WrecklessGamer) reported 19 minutes ago

  @refuse2exercise Too soon to tell. It will deffo help downloading games. To be fair my Plusnet fibre was solid, I have been with them a loooooong time. But my contract was up and Virgin were the only option here for superfast speeds at a good price, so went for it!

• 
  KJ (@karatejenny) reported 22 minutes ago

  @Plusnet my mum has been waiting for a text or email about when she can set up her new router. The old service was disconnected this morning but she hasn’t had anything from you yet. Please can you contact me about this??