Plusnet

Plusnet Outage Report in The Hyde, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in The Hyde, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in The Hyde and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in The Hyde, Greater London, England 12/13/2025 04:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near The Hyde, Greater London, England

The most recent Plusnet outage reports came from the following cities: London, Northolt, Southwark, Hackney, Wandsworth, Hammersmith, City of Westminster, Newham, Watford, Paddington, Southall, Poplar, Camden Town, Wembley and Feltham.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomNortholt Internet
United KingdomSouthwark Internet
United KingdomHackney Internet
United KingdomWandsworth E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near The Hyde, England

Latest outage, problems and issue reports in The Hyde and nearby locations:

  • elyob elyob (@elyob) reported from Kingston upon Thames, England

    @pfjones77 Hi, it's the PlusNet Diagnostics bot here. We have tested your service, and identified it is being affected by an incident in your local area. Incident detected: 18-Oct-2021 17:30 Estimated clear: 18-Oct-2021 23:29

  • DrummerboySJ1 The Drummerboy ✨🇬🇧🇬🇭 (@DrummerboySJ1) reported from Enfield Lock, England

    @OpenreachHelp @WeAreOpenreach @Plusnet Absolutely terrible service from both parties. Your engineers have shown absolute negligence and lack of understanding of the job they have been contracted to do, and as a result has had a negative effect on my business.

  • tandleman Tandleman (@tandleman) reported from Poplar, England

    @Plusnet email has been down all day. Great. Next update tomorrow doesn't bode well.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet no connection again , wtf , can’t wait till October when contract ends

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    @Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet my WiFi signal in Barnet EN4 area keeps on dropping out last few days. Is there any issues I this area

  • stephpb Steph 🍻 (@stephpb) reported from Camden Town, England

    @OpenreachHelp @Plusnet It’s a business and there is apparently an issue at your end. An issue that lets plusnet arrange appointments that you guys are never going to show up to. Really shocking that it’s taken almost 2 months to get nothing.

  • EngHanrahan Mr H 🦡 (@EngHanrahan) reported from Walthamstow, England

    @Plusnet hey guy, my adsl speed dropped to 2mb yesterday and now it won’t connect at all, would you be able to help?

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet

  • Shazzabam S. (@Shazzabam) reported from Islington, England

    @Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help

  • louise_sarah Louise (@louise_sarah) reported from St Albans, England

    Literally the worst internet company surely. Every day calls drop. I can never connect. And they do nothing to help. Roll on December when I can *finally* get out of this contract @Plusnet

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK Anything I can do to help?

  • dmosaheb Dharmendra Mosaheb (@dmosaheb) reported from Hillingdon, England

    @plusnethelp hi there. I have just joined Plusnet. Got an email saying that my phone package is ready to use. Does that mean that I can connect my WiFi router from today. Need it asap as I need to work from home. My current supplier has switched my service off.

  • elyob elyob (@elyob) reported from Kingston upon Thames, England

    @Social_embryo Hi, it's the PlusNet Diagnostics bot here. We wanted to let you know that the fault you reported to us is now fixed. Please turn your router off and on, and your service should be fully restored. Thanks for your patience

  • louise_sarah Louise (@louise_sarah) reported from St Albans, England

    @Plusnet Yes I have done that many, many times. It does nothing to help.

  • kevindewes Kevin Dewes (@kevindewes) reported from Wandsworth, England

    @Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?

  • louise_sarah Louise 🌈 (@louise_sarah) reported from St Albans, England

    What I wouldn't give to just have *1* day without any internet problems from @Plusnet counting down the days till I can leave and go to someone with decent customer service and internet that doesn't drop every 10 minutes

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ChrisWh78268671 Chris White (@ChrisWh78268671) reported

    Hi @Plusnet, do you guys cancel all ties with the previous broadband supplier when we switch to you? we are still getting billed by the previous supplier. Thanks, Chris

  • ItsMaddiehbu Maddie Forest🌲 (@ItsMaddiehbu) reported

    @Plusnet hi, is there an outage in Bath? Our router has been out since yesterday morning, we’ve tried resetting, restarting, unplugging, turning it off for long periods of time etc etc etc. The one light is basically constantly orange/red, and the broadband light flashes red.

  • EgyptianManc Brown panther (@EgyptianManc) reported

    @Plusnet Hi. I cannot make any outgoing calls? Can you help please?

  • Atkinson3424 Anthony Atkinson (@Atkinson3424) reported

    @Plusnet Hi I am a new customer but i dont know if i have made a mistake I placed the order on 10th received an email canceling my order on 16th so after i spoke to cs who said the order got stuck it but it will reset is this normal practice from Plusnet Have i made a big mistake

  • jules_wink Julian from Marple (@jules_wink) reported

    @GiveMeSpace3 Separate out phone hardware vs service provider. Especially if buying refurb, it's usually cheaper to get sim-free phone and then sim-only contract. I use Plusnet, coverage and price is great but niggles like they don't support short code texts. Got last refurb phone from CEX

  • PrintsTjb TJBPrints (@PrintsTjb) reported

    @Plusnet Your service is down AGAIN. When will it be back up?

  • SarahJDavid SJD (@SarahJDavid) reported

    @Plusnet Award winning Customer service isn’t reflected in your speed of replies. I’ve now been waiting 13 days for a response to a DM I sent to your twt account.

  • SarahJDavid SJD (@SarahJDavid) reported

    @Plusnet Award winning Customer service isn’t reflected in your speed of replies. I’ve now been waiting 13 days for a response to a DM I sent to this account.

  • lvs2run_ Craig Rumble (@lvs2run_) reported

    @RunningCarl Worth a chat with BT retentions to see if they’ll do you a deal but the closest they could get was £40 when PlusNet was £27.99 so I said my farewells. You lose the WiFi anywhere stuff and the cloud storage BT offer but I never used either so it was an easy choice.

  • Plusnet Plusnet (@Plusnet) reported

    @TheMattNuttall Hi Matt. I'm sorry to hear that you've had problems with your connection. Testing your line isn't picking up the dropping connection issue from here. Is this solely affecting your wireless connections or are wired connections affected too? Regards, Emily Plusnet Leeds