Plusnet

Plusnet Outage Report in The Hyde, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in The Hyde, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in The Hyde and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in The Hyde, Greater London, England 02/03/2026 23:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near The Hyde, Greater London, England

The most recent Plusnet outage reports came from the following cities: City of London, London, Abbots Langley, Wembley, Hackney, Newham, Harringay, Southall, Southwark, Paddington, Muswell Hill, Edgware, Hammersmith, Poplar and Watford.

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City Problem Type Report Time
United KingdomCity of London Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near The Hyde, England

Latest outage, problems and issue reports in The Hyde and nearby locations:

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp

  • rupertcheek Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, England

    Looks like (our) @Plusnet @plusnethelp connection has been down for an hour +. Giving up. Hope it's up again tomorrow. #plusnet

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet my WiFi signal in Barnet EN4 area keeps on dropping out last few days. Is there any issues I this area

  • louise_sarah Louise (@louise_sarah) reported from St Albans, England

    @Plusnet Yes I have done that many, many times. It does nothing to help.

  • kevindewes Kevin Dewes (@kevindewes) reported from Wandsworth, England

    @Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?

  • louise_sarah Louise 🌈 (@louise_sarah) reported from St Albans, England

    What I wouldn't give to just have *1* day without any internet problems from @Plusnet counting down the days till I can leave and go to someone with decent customer service and internet that doesn't drop every 10 minutes

  • DrummerboySJ1 The Drummerboy ✨🇬🇧🇬🇭 (@DrummerboySJ1) reported from Enfield Lock, England

    @OpenreachHelp @WeAreOpenreach @Plusnet Absolutely terrible service from both parties. Your engineers have shown absolute negligence and lack of understanding of the job they have been contracted to do, and as a result has had a negative effect on my business.

  • Shazzabam S. (@Shazzabam) reported from Islington, England

    @Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet no connection again , wtf , can’t wait till October when contract ends

  • elyob elyob (@elyob) reported from Kingston upon Thames, England

    @pfjones77 Hi, it's the PlusNet Diagnostics bot here. We have tested your service, and identified it is being affected by an incident in your local area. Incident detected: 18-Oct-2021 17:30 Estimated clear: 18-Oct-2021 23:29

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    @Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK Anything I can do to help?

  • stephpb Steph 🍻 (@stephpb) reported from Camden Town, England

    @OpenreachHelp @Plusnet It’s a business and there is apparently an issue at your end. An issue that lets plusnet arrange appointments that you guys are never going to show up to. Really shocking that it’s taken almost 2 months to get nothing.

  • dmosaheb Dharmendra Mosaheb (@dmosaheb) reported from Hillingdon, England

    @plusnethelp hi there. I have just joined Plusnet. Got an email saying that my phone package is ready to use. Does that mean that I can connect my WiFi router from today. Need it asap as I need to work from home. My current supplier has switched my service off.

  • EngHanrahan Mr H 🦡 (@EngHanrahan) reported from Walthamstow, England

    @Plusnet hey guy, my adsl speed dropped to 2mb yesterday and now it won’t connect at all, would you be able to help?

  • louise_sarah Louise (@louise_sarah) reported from St Albans, England

    Literally the worst internet company surely. Every day calls drop. I can never connect. And they do nothing to help. Roll on December when I can *finally* get out of this contract @Plusnet

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡

  • elyob elyob (@elyob) reported from Kingston upon Thames, England

    @Social_embryo Hi, it's the PlusNet Diagnostics bot here. We wanted to let you know that the fault you reported to us is now fixed. Please turn your router off and on, and your service should be fully restored. Thanks for your patience

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Ms_S_teach Miss S (@Ms_S_teach) reported

    @Plusnet I have a problem with my broadband but cannot DM you. How can I contact you online to report the fault?

  • calelirory grouchmeister (@calelirory) reported

    @broadbrightlens @SkyHelpTeam @Plusnet Not a bad idea.

  • DavidWildJnr David (@DavidWildJnr) reported from Whitworth, England

    @Plusnet The BT service obligations (USO) states that my postcode is capable of 10Mb speeds and therefore is not eligible for upgrade. However you can only supply sub 5Mbs service. Can you explain the difference in the two scenarios.

  • NLJ1964 NLC Jack (@NLJ1964) reported

    @Plusnet Internet is still down since 8pm last night. Never an answer on the phones. Any idea when this issue will be resolved?

  • Zarina_GK Zarina Khan (@Zarina_GK) reported

    @Plusnet hello. My wifi has been really slow these last two weeks. I've been with plusnet since September 2019 and never had this issue before. It's still working but very slow, so video calls aren't possible without lots of delay to the audio. Please could you advise? Thank you.

  • SMGuitars Stu Moir (@SMGuitars) reported

    I just got a @Plusnet ad come up on my ipad that wouldn’t load because my new plusnet broadband is so bad. @plusnethelp

  • juliejuliemck Julie McKinnell (@juliejuliemck) reported

    @Plusnet appalling service!!!!!!!

  • bricklandsfish Bricklands Fish, Seafood and Game (@bricklandsfish) reported from Chester, England

    @SteveTomlinson4 Ohh read you have to phone them to cancel.. just can’t switch. Anyway all sorted.. took 2 min online to switch to Plusnet. £96 a year saved

  • Natalie56263950 Natalie Wilcox (@Natalie56263950) reported

    Cannot wait to give notice on our plusnet internet! We gave the business broadband advertised as reliable, it’s useless. Constantly drops out, most unreliable network out there.

  • moosegrinder Steve Robinson (@moosegrinder) reported

    @Psymonkee @Plusnet @plusnethelp Their Twitter help page has been quite inactive recently, dude. You'd be better phoning them.