Plusnet outages and service status in The Hyde, England

Problems in the last 24 hours in The Hyde, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in The Hyde, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

• Internet (67%)
• Wi-fi (15%)
• E-mail (10%)
• Total Blackout (6%)
• TV (1%)
• Phone (1%)

Live Outage Map Near The Hyde, England

The most recent Plusnet outage reports came from the following cities: Hammersmith, London, City of Westminster, Poplar, Brent, City of London, Hackney, Hounslow, Hampstead, Islington, Harringay, Southwark, Paddington, Staines, and Newham.

City	Problem Type	Report Time
Hammersmith	Internet	9 hours ago
London	Total Blackout	21 hours ago
London	Internet	2 days ago
London	Internet	2 days ago
London	Internet	2 days ago
London	Internet	2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near The Hyde, England

Latest outage, problems and issue reports in The Hyde and nearby locations:

• 
  247 London Locksmith (@247LondonLocks) reported 2 minutes ago from Barnet, England

  @Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?

• 
  jnthn (permanently broken) (@JSDBroughton) reported 4 minutes ago from London, England

  @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

• 
  Rob Hanson (@robdogtrickies) reported 6 minutes ago from Poplar, England

  @Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next

• 
  247 London Locksmith (@247LondonLocks) reported 7 minutes ago from Barnet, England

  @Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?

• 
  Monopoly Dog (@DogMonopoly) reported 10 minutes ago from Watford, England

  @Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.

• 
  Andy 💙 🇪🇺 (@andywash) reported 31 minutes ago from Hackney, England

  @VirtualAstro No problems on my Mac (on plusnet)

• 
  Amy Croft 🐝 (@amylouisecroftx) reported 32 minutes ago from Hemel Hempstead, England

  @Plusnet I need to get through to somebody urgently but the phone line won't connect me to anybody. Can someone help me on here please?

• 
  Umi (@Umi_Hawa) reported 33 minutes ago from Harrow Weald, England

  @Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.

• 
  Chris Furneaux (@cfurneaux) reported 36 minutes ago from London, England

  @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

• 
  trina_latham (@trina_latham) reported 42 minutes ago from Richmond, England

  @plusnethelp before you ask I've checked my micro filters, my phone connection, turned the hub off/on and experienced zero connection issues with my former providers @shell_energy The fault lies with @Plusnet It's impossible to WFH + I want to leave within my cooling-off period.

• 
  AJ Green (@Green_AJ) reported 44 minutes ago from Kensington, England

  @Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????

• 
  🎩 Luke Ray ルーク レイ (@MusicSkypirate) reported 44 minutes ago from Kingston upon Thames, England

  Plusnet went down exactly at midnight... :/

• 
  Helen Parton (@TotalOfficeBook) reported 47 minutes ago from Islington, England

  @Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?

• 
  Amandip Sidhu (@AmandipSidhu2) reported 48 minutes ago from Watford, England

  @plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.

• 
  PETER PAHOR (@PETERPAHOR) reported 52 minutes ago from Poplar, England

  The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.

• 
  Daniel (@Daninho58) reported 53 minutes ago from Poplar, England

  @Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.

• 
  Nick Faber (@NickFaber) reported 54 minutes ago from Hackney, England

  @plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!

• 
  PETER PAHOR (@PETERPAHOR) reported 55 minutes ago from Poplar, England

  The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.

• 
  Chris Furneaux (@cfurneaux) reported 58 minutes ago from London, England

  Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

• 
  K Jackson (@kjackson1984) reported 59 minutes ago from Barnet, England

  @icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The sound of your Scream, is like sweet music (@cjc_cj) reported 6 minutes ago

  @writer_paula @Plusnet had similar issues thankfully my phone takes 2 sim cards so i got an extra pay as you go for emergencies if the O2 tower goes down.

• 
  Michelle Archer (@6446Shelley) reported 8 minutes ago

  @Plusnet Wow incredible #pricehike announced from #Plusnet! Their prices for phone packages (anytime calls etc) had already doubled in the time I've been with them. I will need to make adjustments to my plan. I've always appreciated their customer service but this is too much.

• 
  Will Burn (@gingerburn) reported 9 minutes ago

  Dear @Plusnet, I don't object to waiting a bit to speak to your rep. I do, however, object to your bloody awful hold music. It's ten to ten on a Thursday morning, 2am on the strip in Ayia Napa.

• 
  adam kinnear (@addierfc) reported 10 minutes ago from Ormiston, Scotland

  @Plusnet my broadband contract ran out on 31st Jan and I renewed / upgraded well before this but earliest install date I could get for the new service is 14th Feb. I have now been billed for the out of contract rate, very poor service for a loyal customer of yours.

• 
  Simon Garner Photography (@SimonJGarner) reported 11 minutes ago

  @pipmadeley @Plusnet @WeAreOpenreach I was wondering if it was a problem at the exchange, though if your phone still works I doubt it would be (forgot about trying that)

• 
  Steve Lillie (@SteveArtyPerson) reported 12 minutes ago

  @writer_paula @Plusnet I’ve got the same problem with my Plusnet mobile coverage, no signal for days. No way to contact @Plusnet

• 
  Plusnet (@Plusnet) reported 13 minutes ago

  @Nanafriar I'm so sorry that it's not working out for us but I hope we can get you on-board with Plusnet in the end 🤞 Just to let you know that I've sent you a DM and I hope to hear back from you 👍 - James in Sheffield

• 
  Paula Hammond (@writer_paula) reported 14 minutes ago

  @Plusnet Have sent you a message, but have to say, that a business that gives people no way to complain about bad service other than twitter is pretty appalling!

• 
  The Dodo Micropub (@thedodomicropub) reported 16 minutes ago

  @GreenGoddessPub @Plusnet I know they’re ending their business service soon across the board but this is an utter piss take! 😡👎

• 
  Paula Hammond (@writer_paula) reported 20 minutes ago

  @Plusnet And day four with no service rolls around @Plusnet I can’t make work calls, can’t bank, have no way of getting help in an emergency. Four days is too long. Please sort this now.