Plusnet Outage Report in The Hyde, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in The Hyde, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in The Hyde and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (10%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near The Hyde, Greater London, England
The most recent Plusnet outage reports came from the following cities: Hackney, London, Harringay, City of London, Southwark, Paddington, City of Westminster, Staines, Hounslow, Newham, Islington, Hammersmith, Greenford, Uxbridge and Stanmore.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| London |
Internet | |
| Harringay |
Wi-fi | |
| Hackney |
Internet | |
| City of London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near The Hyde, England
Latest outage, problems and issue reports in The Hyde and nearby locations:
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Dharmendra Mosaheb
(@dmosaheb) reported
from
Hillingdon, England
@plusnethelp hi there. I have just joined Plusnet. Got an email saying that my phone package is ready to use. Does that mean that I can connect my WiFi router from today. Need it asap as I need to work from home. My current supplier has switched my service off.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service
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trina_latham
(@trina_latham) reported
from
Richmond, England
@plusnethelp before you ask I've checked my micro filters, my phone connection, turned the hub off/on and experienced zero connection issues with my former providers @shell_energy The fault lies with @Plusnet It's impossible to WFH + I want to leave within my cooling-off period.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp customer service a joke
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Nick Faber
(@NickFaber) reported
from
Hackney, England
@plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!
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Amandip Sidhu
(@AmandipSidhu2) reported
from
Watford, England
@plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.
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Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.
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Louise
(@louise_sarah) reported
from
St Albans, England
@Plusnet Yes I have done that many, many times. It does nothing to help.
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Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?
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Andy 💙 🇪🇺
(@andywash) reported
from
Hackney, England
@VirtualAstro No problems on my Mac (on plusnet)
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AJ Green
(@Green_AJ) reported
from
Kensington, England
@Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????
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247 London Locksmith
(@247LondonLocks) reported
from
Barnet, England
@Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply
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Louise
(@louise_sarah) reported
from
St Albans, England
Literally the worst internet company surely. Every day calls drop. I can never connect. And they do nothing to help. Roll on December when I can *finally* get out of this contract @Plusnet
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247 London Locksmith
(@247LondonLocks) reported
from
Barnet, England
@Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?
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Tasha Fine
(@branat01) reported
from
Enfield Lock, England
@Plusnet my WiFi signal in Barnet EN4 area keeps on dropping out last few days. Is there any issues I this area
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.
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Rupert Cheek
(@rupertcheek) reported
from
Kingston upon Thames, England
Looks like (our) @Plusnet @plusnethelp connection has been down for an hour +. Giving up. Hope it's up again tomorrow. #plusnet
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K Jackson
(@kjackson1984) reported
from
Barnet, England
@icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Sam campbell
(@scam516) reported
@Plusnet Mondays are **** when your a plusnet customer!!
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Lister
(@OooListerooO) reported
@MrBeardstone Same here but it seems to be an area issue... lots of folk around here have lost it! Plusnet & EE so far...
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Leanne Barnard
(@Barnardleanne) reported
@Plusnet @plusnethelp customer service at its very worst!
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Plusnet Help
(@plusnethelp) reported
@ProfJuneAndrews Hey June, please be advised that our orders are subject to both a specified lead time outlined by our regulators, as well as Openreach Engineer Availability. Please accept our apologies for the length of time it's going to take to have a service provided. -Adam - Plusnet Leeds
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Plusnet Help
(@plusnethelp) reported
@scam516 Hi there Sam! This latest delay is due an unforeseeable issue with our internal systems that a manager would not be able to do anything more with than ourselves at the moment. I do apologise for the inconvenience. Jess - Plusnet Leeds
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Patrick McCarthy
(@McCarthaigh1953) reported
@Plusnet @plusnethelp Plusnet Customer Services - an oxymoron for 21st Century! From Q208625940 to Q213609987 nothing but fobbing off, kicking the can down the road, and wrongly selling solutions that don't work... Human contact req'd - not hard, you're only in Yorkshire!!!
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Matt
(@Zyenne) reported
@TheSargeEU Most major companies have good and bad. In my experience Virgin was always fast and consistent but others will say the opposite. Just know that all regular companies (Sky, Talktalk, Plusnet, etc) use BT's lines and its effectively the same as having a BT connection 1/2
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Nicholas
(@NickHackett2) reported
@Ben_Jolly_9 @redsonya241 @soapboxjury Companies that use the EE line owned by BT are BT Mobile,Plusnet,Asda Mobile & Virgin & EE. While 3 network line is used by SMARTY, iD Mobile, FreedomPop and Ctrl Mobile.while Companies that use vodaphone Line are VOXI, Lebara Mobile and Talkmobile
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Tom
(@naluka) reported
@Nevs_EFC @Plusnet @plusnethelp Mine was technically activated yesterday, but it still doesn't work as there's a fault on the line somewhere apparently. Got an engineer coming out this morning so we'll see how that goes. As of tomorrow it'll be six weeks since I placed my order.
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Asterion
(@Asterio86597943) reported
@plusnethelp im starting civil proceedings against plusnet/open reach your service is disgusting. Nothing but lies and negligence and I am almost £500 out of pocket from days off work for no show engineers..