Plusnet Outage Report in The Hyde, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in The Hyde, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in The Hyde and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near The Hyde, Greater London, England
The most recent Plusnet outage reports came from the following cities: London, City of London, Abbots Langley, Wembley, Hackney, Newham, Harringay, Southall, Southwark, Paddington, Muswell Hill, Edgware, Hammersmith, Poplar and Watford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| City of London |
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| Abbots Langley |
Internet | |
| London |
Internet | |
| Wembley |
Internet | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near The Hyde, England
Latest outage, problems and issue reports in The Hyde and nearby locations:
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trina_latham
(@trina_latham) reported
from
Richmond, England
@plusnethelp before you ask I've checked my micro filters, my phone connection, turned the hub off/on and experienced zero connection issues with my former providers @shell_energy The fault lies with @Plusnet It's impossible to WFH + I want to leave within my cooling-off period.
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Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.
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247 London Locksmith
(@247LondonLocks) reported
from
Barnet, England
@Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?
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AJ Green
(@Green_AJ) reported
from
Kensington, England
@Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????
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Rupert Cheek
(@rupertcheek) reported
from
Kingston upon Thames, England
Looks like (our) @Plusnet @plusnethelp connection has been down for an hour +. Giving up. Hope it's up again tomorrow. #plusnet
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service
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Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?
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Louise
(@louise_sarah) reported
from
St Albans, England
@Plusnet Yes I have done that many, many times. It does nothing to help.
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Dharmendra Mosaheb
(@dmosaheb) reported
from
Hillingdon, England
@plusnethelp hi there. I have just joined Plusnet. Got an email saying that my phone package is ready to use. Does that mean that I can connect my WiFi router from today. Need it asap as I need to work from home. My current supplier has switched my service off.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp customer service a joke
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast
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Andy 💙 🇪🇺
(@andywash) reported
from
Hackney, England
@VirtualAstro No problems on my Mac (on plusnet)
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp
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Tasha Fine
(@branat01) reported
from
Enfield Lock, England
@Plusnet my WiFi signal in Barnet EN4 area keeps on dropping out last few days. Is there any issues I this area
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡
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Amandip Sidhu
(@AmandipSidhu2) reported
from
Watford, England
@plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet no connection again , wtf , can’t wait till October when contract ends
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Louise
(@louise_sarah) reported
from
St Albans, England
Literally the worst internet company surely. Every day calls drop. I can never connect. And they do nothing to help. Roll on December when I can *finally* get out of this contract @Plusnet
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Rob (Yes a 3am vaccine shot is fine by me)
(@RobL_L) reported
I live in a two bedroom flat (albeit a fairly spacious one) and my plusnet router wifi doesn't make it more than 15ft without significantly dropping speed. Does anyone else have this issue? Same for my mum in her house. Had to buy a mesh system. Do I need to buy one too?
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Bhavik Haria
(@bhavikharia) reported
@plusnet - we've had the worst experience with you over the last few weeks moving over from another provider. Meant to go live on 9th (and the previous provider cut us off) and we've just been given excuse after excuse every single day. No solutions just excuses! @plusnethelp
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Richard Hancox
(@hancoxrg) reported
@Plusnet 2/2 as I pay my bill in advance you will owe me + the crap broadband and customer service. Shite company, shite service. #plusnet_are_crap
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Des Auld
(@desauld) reported
@plusnethelp I have been reporting intermittent Wi-Fi connectivity (from several devices) for several weeks now, Plusnet support checks have shown no issues, the router WAP is VERY intermittent. The router shows it is connected and the Ethernet connected devices work.
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Susan Whitehouse
(@Whitehughes) reported
@plusnethelp We have already done this several times and been told you don't know what the problem is. On one of these occasions we made an appointment for an engineer to come who didn't show up. We are now leaving Plusnet.
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5arah
(@housley5) reported
@Plusnet confused how you have 'lost' my parents house phone number that they have had for 35years by renewing their existing contract but claim they are now new customers? Surely you can re-asign it back to them - who doesnt remember their home tel number....???? Help pls
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maria turner
(@Busymummy5kids) reported
Pay for another line to be put into our home yet still @Plusnet @PlusnetOfficial no reliable service sick of calling you internet gets better for two days then back the square 1!!!
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Dame Bobo Lunch
(@BibiLynch) reported
@MissBelleKnight @YourSSE This lot and @plusnet are driving me insane. Can you imagine being *that* bad at your job?
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Unique Mind Fat Loss
(@my90dayfatloss) reported
@bt_uk Yes and BT slow down there Plusnet customers on purpose
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Steven Gumbs
(@StevenGumbs) reported
@Plusnet I have a problem with my home telephone and broadband. I am a Plusnet customer for tel and broadband. Username steeple13. Home tel 01869 347474. I tried calling customer service but was unable to be connected to an advisor.Can you please test my phone and open a log