Plusnet Outage Report in The Hyde, Greater London, England

Problems in the last 24 hours in The Hyde, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in The Hyde, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

• Internet (67%)
• Wi-fi (15%)
• E-mail (8%)
• Total Blackout (7%)
• TV (1%)
• Phone (1%)

Live Outage Map Near The Hyde, England

The most recent Plusnet outage reports came from the following cities: London, City of Westminster, Hammersmith, Poplar, City of London, Hackney, Hounslow, Hampstead, Islington, Harringay, Southwark, Paddington, Staines, Newham, and Greenford.

City	Problem Type	Report Time
London	Internet	14 hours ago
London	Internet	14 hours ago
City of Westminster	Total Blackout	2 days ago
London	Internet	3 days ago
London	Internet	3 days ago
London	Internet	3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near The Hyde, England

Latest outage, problems and issue reports in The Hyde and nearby locations:

• 
  K Jackson (@kjackson1984) reported 6 minutes ago from Barnet, England

  @icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.

• 
  Daniel (@Daninho58) reported 8 minutes ago from Poplar, England

  @Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.

• 
  Helen Parton (@TotalOfficeBook) reported 10 minutes ago from Islington, England

  @Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?

• 
  Rob Hanson (@robdogtrickies) reported 12 minutes ago from Poplar, England

  @Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next

• 
  PETER PAHOR (@PETERPAHOR) reported 13 minutes ago from Poplar, England

  The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.

• 
  PETER PAHOR (@PETERPAHOR) reported 16 minutes ago from Poplar, England

  The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.

• 
  Andy 💙 🇪🇺 (@andywash) reported 19 minutes ago from Hackney, England

  @VirtualAstro No problems on my Mac (on plusnet)

• 
  247 London Locksmith (@247LondonLocks) reported 24 minutes ago from Barnet, England

  @Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?

• 
  Nick Faber (@NickFaber) reported 28 minutes ago from Hackney, England

  @plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!

• 
  Chris Furneaux (@cfurneaux) reported 30 minutes ago from London, England

  Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

• 
  AJ Green (@Green_AJ) reported 32 minutes ago from Kensington, England

  @Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????

• 
  247 London Locksmith (@247LondonLocks) reported 35 minutes ago from Barnet, England

  @Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?

• 
  Amy Croft 🐝 (@amylouisecroftx) reported 40 minutes ago from Hemel Hempstead, England

  @Plusnet I need to get through to somebody urgently but the phone line won't connect me to anybody. Can someone help me on here please?

• 
  Amandip Sidhu (@AmandipSidhu2) reported 40 minutes ago from Watford, England

  @plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.

• 
  Gary Reynolds (@Gutbuster40) reported 41 minutes ago from Barnet, England

  @Plusnet @plusnethelp customer service a joke

• 
  Danté Banks (@Dante_Banks) reported 42 minutes ago from Tottenham, England

  @BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.

• 
  Chris Furneaux (@cfurneaux) reported 50 minutes ago from London, England

  @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

• 
  Gary Reynolds (@Gutbuster40) reported 53 minutes ago from Barnet, England

  @Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service

• 
  trina_latham (@trina_latham) reported 57 minutes ago from Richmond, England

  @plusnethelp before you ask I've checked my micro filters, my phone connection, turned the hub off/on and experienced zero connection issues with my former providers @shell_energy The fault lies with @Plusnet It's impossible to WFH + I want to leave within my cooling-off period.

• 
  jnthn (permanently broken) (@JSDBroughton) reported 57 minutes ago from London, England

  @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  scott mchale (@scottmchale12) reported 4 minutes ago

  @Plusnet @CharlieCW DAY 17 without service form @Plusnet for my 77 year old mother who lives on her own and has no mobile network coverage without WIFI calling. Requested a managers callback 3 times and still waiting.

• 
  More Fun Making It (Lee) (@ZZleeZZ) reported 5 minutes ago

  @ukaudiophile @JudgeDrokk @thejanbeta I did that a while ago but had to turn it off as it blocked us being able to use our YouView box premium channels through plusnet. Ditching that service very soon and will be switching pihole back on the moment I can! In fact I might do it sooner.

• 
  #torysleaze #toryscum #torycorruption #palestine (@sturitchie2010) reported 6 minutes ago

  So if your thinking of moving to @Plusnet don’t…… categorically the worst customer service ever. Five failed promises for a manager call back. Communication is not the forte of this communications company. God knows how they are voted the best st anything.

• 
  Neil Brookes (@Neil_BF) reported 6 minutes ago

  @Plusnet what’s up with the network in Moulton (CW9)? I had over 6 trouble free years with EE, but just a few weeks after switching I’m now getting no service 😡

• 
  DermotMcL🇨🇮🇬🇧 (@Frakentash) reported 7 minutes ago

  @Plusnet no mobile signal this morning in BN3! What’s happening?

• 
  Squirt McSquirtFace (@SquirtTheCat) reported 7 minutes ago

  @plusnethelp 💐 Ashley E, thanks for the phone conversation yesterday & email with Call Block & junk voicemail info. Very helpful! 5-star service from @Plusnet customer services, as always!

• 
  Hendrik (@DO9XE) reported 9 minutes ago

  @rmappleby @noIPv6 @Plusnet We (business costumer, routing service) have native IPv6. There is a "field test" going on and if you ask your customer rep they can send you a form to fill out to be part of that test. IPv6 works fine then with a static prefix. (I think it was a /48)

• 
  Tony Jones (@aberfoodblog) reported 10 minutes ago

  @Plusnet Dear @Plusnet When I'm staying at my auntie's and I ring you to say the phone line's gone dead, this isn't a "data protection issue" because: - It's been GDPR for years now - I'm not getting any personal information, I'm telling you about a fault on your equipment

• 
  Ajay (@ajayg1234) reported 12 minutes ago

  @Plusnet Morning, instead of posting stupid messages about camels why don't you scum bags do your job and call back customers when you said you would. #takemoneyoffdeadpeople

• 
  Ian McCabe (@imcc63) reported 12 minutes ago

  @Plusnet why is my internet down