Plusnet

Plusnet Outage Report in The Hyde, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in The Hyde, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in The Hyde and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in The Hyde, Greater London, England 03/10/2026 21:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near The Hyde, Greater London, England

The most recent Plusnet outage reports came from the following cities: London, Hackney, Harringay, City of London, Southwark, Paddington, City of Westminster, Staines, Hounslow, Newham, Islington, Hammersmith, Greenford, Uxbridge and Stanmore.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomHarringay Wi-fi
United KingdomHackney Internet
United KingdomCity of London Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near The Hyde, England

Latest outage, problems and issue reports in The Hyde and nearby locations:

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

  • 247LondonLocks 247 London Locksmith (@247LondonLocks) reported from Barnet, England

    @Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?

  • NickFaber Nick Faber (@NickFaber) reported from Hackney, England

    @plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet customer service a absolute joke

  • dansette Jellicle as Fuck (@dansette) reported from Hackney, England

    @octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.

  • DogMonopoly Monopoly Dog (@DogMonopoly) reported from Watford, England

    @Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Islington, England

    @Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a absolute joke

  • MusicSkypirate 🎩 Luke Ray ルーク レイ (@MusicSkypirate) reported from Kingston upon Thames, England

    Plusnet went down exactly at midnight... :/

  • Umi_Hawa Umi (@Umi_Hawa) reported from Harrow Weald, England

    @Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.

  • SelinaWray Selina Wray 🍊 (@SelinaWray) reported from Lambeth, England

    1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂

  • amylouisecroftx Amy Croft 🐝 (@amylouisecroftx) reported from Hemel Hempstead, England

    @Plusnet I need to get through to somebody urgently but the phone line won't connect me to anybody. Can someone help me on here please?

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • JSDBroughton jnthn (permanently broken) (@JSDBroughton) reported from London, England

    @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

  • kjackson1984 K Jackson (@kjackson1984) reported from Barnet, England

    @icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.

  • PETERPAHOR PETER PAHOR (@PETERPAHOR) reported from Poplar, England

    The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

  • robdogtrickies Rob Hanson (@robdogtrickies) reported from Poplar, England

    @Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next

  • PETERPAHOR PETER PAHOR (@PETERPAHOR) reported from Poplar, England

    The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.

  • Daninho58 Daniel (@Daninho58) reported from Poplar, England

    @Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • sribena Sabina salah (@sribena) reported

    @Plusnet internet speed has been really slow for 2 days whats going on

  • Anthonyr993 Anthony (@Anthonyr993) reported

    @Plusnet Thanks for the response. I'm now only getting 1.4 mbps. Making it pretty much useless. Hopefully you can get the issue fixed soon.

  • pope391 Matt Pope (@pope391) reported

    @Plusnet Broadband is not working, been through all troubleshooting issues twice! Nothing at all from 3.30pm Sunday!! Very frustrated now!! PLEASE HELP!!

  • mjack_mode MJack_Mode (@mjack_mode) reported

    @plusnet Broadband down ‘problem logged’ with @openreach - they will get back to me by Wednesday! It’s infuriating! I LEFT BT BECAUSE THEY ARE TERRIBLE, they’re a monopoly. Useless 👎

  • andy_heron Andy Heron (@andy_heron) reported

    @Plusnet Not a problem at all. Is there a way to get a new Plusnet router?

  • JoeParker45 Joe Parker (@JoeParker45) reported

    @Plusnet you are ******* ****.

  • kurtconstable Kcvfr400🏴󠁧󠁢󠁷󠁬󠁳󠁿🕹️🎮 (@kurtconstable) reported

    @krakenind @JolyonMaugham @virginmedia Most of the companies supply poor hardware that is inferior to yrs ago it seems. I am with Plusnet and use my own router, signal far stronger. Cheap boxes that signal is so poor they try to jumping frequencies and fail so keep switching. Also split the signals for 2.4 and 5 ghz

  • serichards Suzy Richards 🇪🇺 (@serichards) reported

    @Plusnet Hi again. How do I report a coverage issue? ST14 5HF used to be ok if a bit weak but now Alton Towers is back up and running it’s dreadful. Can rarely make a call without it being dropped. It definitely needs a boost.

  • Broke_Brownie Brownie (@Broke_Brownie) reported

    @Plusnet down since 8:20pm. This is a joke considering we logged an open question and followed with your team for ages to fix previous issue and now the question is closed/past the 28 days mark we now have another issue. Your service is really poor since we moved house.

  • 2_Wheeled_Wolf @2_Wheeled_Wolf 🇪🇺 (@2_Wheeled_Wolf) reported

    Well @Plusnet, as you ignored me & DGAF about keeping customers. I will be looking for a new supplier when my contract ends. I don't support thieving dishonest companies. Enjoy your extra £24 for the 12 months left, I now know you don't honour what you offer!