Plusnet

Plusnet Outage Report in The Hyde, Greater London, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in The Hyde, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in The Hyde and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in The Hyde, Greater London, England 11/28/2025 01:45

November 28: Problems at Plusnet

Plusnet is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near The Hyde, Greater London, England

The most recent Plusnet outage reports came from the following cities: Camden Town, London, City of Westminster, Hackney, Southwark, Wembley, Feltham, Hammersmith, Newham, City of London, Harringay, Brentford, Southall, Barnet and Poplar.

Loading map, please wait...
City Problem Type Report Time
United KingdomCamden Town Internet
United KingdomLondon Internet
United KingdomCity of Westminster Total Blackout
United KingdomHackney Wi-fi
United KingdomSouthwark Total Blackout
United KingdomWembley Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near The Hyde, England

Latest outage, problems and issue reports in The Hyde and nearby locations:

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet no connection again , wtf , can’t wait till October when contract ends

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a joke

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply

  • DrummerboySJ1 The Drummerboy ✨🇬🇧🇬🇭 (@DrummerboySJ1) reported from Enfield Lock, England

    @OpenreachHelp @WeAreOpenreach @Plusnet Absolutely terrible service from both parties. Your engineers have shown absolute negligence and lack of understanding of the job they have been contracted to do, and as a result has had a negative effect on my business.

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK Anything I can do to help?

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet my WiFi signal in Barnet EN4 area keeps on dropping out last few days. Is there any issues I this area

  • louise_sarah Louise (@louise_sarah) reported from St Albans, England

    Literally the worst internet company surely. Every day calls drop. I can never connect. And they do nothing to help. Roll on December when I can *finally* get out of this contract @Plusnet

  • rupertcheek Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, England

    Looks like (our) @Plusnet @plusnethelp connection has been down for an hour +. Giving up. Hope it's up again tomorrow. #plusnet

  • kevindewes Kevin Dewes (@kevindewes) reported from Wandsworth, England

    @Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    @Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.

  • kevindewes Kevin Dewes (@kevindewes) reported from Wandsworth, England

    @Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet

  • Shazzabam S. (@Shazzabam) reported from Islington, England

    @Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡

  • dmosaheb Dharmendra Mosaheb (@dmosaheb) reported from Hillingdon, England

    @plusnethelp hi there. I have just joined Plusnet. Got an email saying that my phone package is ready to use. Does that mean that I can connect my WiFi router from today. Need it asap as I need to work from home. My current supplier has switched my service off.

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp

  • louise_sarah Louise (@louise_sarah) reported from St Albans, England

    @Plusnet Yes I have done that many, many times. It does nothing to help.

  • louise_sarah Louise 🌈 (@louise_sarah) reported from St Albans, England

    What I wouldn't give to just have *1* day without any internet problems from @Plusnet counting down the days till I can leave and go to someone with decent customer service and internet that doesn't drop every 10 minutes

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • shurensjuren71 Shuren Suthanthiran (@shurensjuren71) reported

    @Plusnet Trying to call regarding connection issues but both numbers listed on your website aren't working? What number do I call please?

  • cursormundi Brian McMahon (@cursormundi) reported

    Outage continues intermittently in Boxmoor. I currently have no internet. Local convenience store / post office has no internet to operate Chip & Pin.@Plusnet

  • Chanlouise94 Chantelle Louise (@Chanlouise94) reported

    @Plusnet having a lot of trouble last few days. WiFi was off all morning, any idea what’s going on?

  • QueenTrixabelle gethin williams (@QueenTrixabelle) reported

    @Plusnet Shame working from home is a nightmare with your we switched to u then on Friday my virtual network stopped working there is a know issue with home working at plusnet so have to use my mobile data as a hotspot

  • HassHaseeb Hass (@HassHaseeb) reported

    @Plusnet do we have some issues this morning with the service..? My speed ad dropped to 20mb and is fluctuating from 18-22mb. Should be getting 60mb which is what I have had for months

  • UtchStokie Utch Stokie 🏴󠁧󠁢󠁥󠁮󠁧󠁿⚽️🇺🇸🏈 (@UtchStokie) reported

    @DUCKmagstoke I know everyone has different experiences with providers but I can honestly say I haven't any problems with PlusNet in nearly 3 years

  • IanIreland Ian Ireland (@IanIreland) reported

    @Plusnet Broadband is slow this morning, usually 69/14 down to 47/11 in BD20. Is there a problem?

  • WorldOfWoe Nigel Rodford ☠🤘🏼 (@WorldOfWoe) reported

    @Plusnet Sorted! I'm up and running.... next bit... and my original issue.. my connection speed has dropped off the face of the earth, and is now only 2.9mps....

  • Yorky2860 Danny De La 🏔 (@Yorky2860) reported

    @delwright21 @pantsdanny @Wdpts Openreach look after the network, openreach is a sub company of BT kind of but treat all service providers the same. Sky,talk talk, BT,plusnet and sometimes virgin rent the lines off of BT. So BT are responsible for repair/maintenance etc.

  • BeatLiturgist Tim Watson (@BeatLiturgist) reported

    Back in March @plusnet @plusnethelp cancel my account due to errors on my account. They restart me on a new account to continue my services. And then today I get a bill charging me £468 for terminating my accounts early (even though I am still with Plusnet). Come on sort it out!!