Plusnet Outage Report in The Hyde, Greater London, England

Problems in the last 24 hours in The Hyde, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in The Hyde, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

• Internet (67%)
• Wi-fi (15%)
• E-mail (10%)
• Total Blackout (6%)
• TV (1%)
• Phone (1%)

Live Outage Map Near The Hyde, England

The most recent Plusnet outage reports came from the following cities: Hammersmith, London, City of Westminster, Poplar, City of London, Hackney, Hounslow, Hampstead, Islington, Harringay, Southwark, Paddington, Staines, Newham, and Greenford.

City	Problem Type	Report Time
Hammersmith	Internet	1 hour ago
London	Total Blackout	12 hours ago
London	Internet	1 day ago
London	Internet	1 day ago
London	Internet	2 days ago
London	Internet	2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near The Hyde, England

Latest outage, problems and issue reports in The Hyde and nearby locations:

• 
  PETER PAHOR (@PETERPAHOR) reported 11 minutes ago from Poplar, England

  The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.

• 
  Gary Reynolds (@Gutbuster40) reported 16 minutes ago from Barnet, England

  @Plusnet @plusnethelp customer service a absolute joke

• 
  Rob Hanson (@robdogtrickies) reported 18 minutes ago from Poplar, England

  @Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next

• 
  jnthn (permanently broken) (@JSDBroughton) reported 20 minutes ago from London, England

  @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

• 
  Monopoly Dog (@DogMonopoly) reported 23 minutes ago from Watford, England

  @Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.

• 
  Steve Hunnisett (@Blitzwalker) reported 25 minutes ago from London, England

  @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

• 
  Amy Croft 🐝 (@amylouisecroftx) reported 27 minutes ago from Hemel Hempstead, England

  @Plusnet I need to get through to somebody urgently but the phone line won't connect me to anybody. Can someone help me on here please?

• 
  Jellicle as Fuck (@dansette) reported 36 minutes ago from Hackney, England

  @octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.

• 
  Umi (@Umi_Hawa) reported 41 minutes ago from Harrow Weald, England

  @Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.

• 
  Nick Faber (@NickFaber) reported 41 minutes ago from Hackney, England

  @plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!

• 
  K Jackson (@kjackson1984) reported 42 minutes ago from Barnet, England

  @icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.

• 
  247 London Locksmith (@247LondonLocks) reported 42 minutes ago from Barnet, England

  @Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?

• 
  Selina Wray 🍊 (@SelinaWray) reported 47 minutes ago from Lambeth, England

  1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂

• 
  PETER PAHOR (@PETERPAHOR) reported 47 minutes ago from Poplar, England

  The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.

• 
  Helen Parton (@TotalOfficeBook) reported 49 minutes ago from Islington, England

  @Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?

• 
  Chris Furneaux (@cfurneaux) reported 50 minutes ago from London, England

  Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

• 
  🎩 Luke Ray ルーク レイ (@MusicSkypirate) reported 53 minutes ago from Kingston upon Thames, England

  Plusnet went down exactly at midnight... :/

• 
  Daniel (@Daninho58) reported 55 minutes ago from Poplar, England

  @Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.

• 
  Chris Furneaux (@cfurneaux) reported 56 minutes ago from London, England

  @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

• 
  Gary Reynolds (@Gutbuster40) reported 57 minutes ago from Barnet, England

  @Plusnet customer service a absolute joke

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pamela (@Pazza_81) reported 5 minutes ago

  @Plusnet Thanks for not replying. My dad has now had 2 phone calls with Plusnet to resolve this and had to give up after being on hold so long listening to dire music. No record of original call, hence no appointment. Horrendous service

• 
  Gerry (@basketweb) reported 6 minutes ago

  @Plusnet We/I cancelled our Plusnet mobile account in June but despite contacting Plusnet and being promised refund three times still awaiting the promised refund. Glad I left now customer service leaves a lot to be desired.please sort for me

• 
  Steve Green (@UltraSteveG) reported 8 minutes ago

  @Plusnet Is there anything you could offer a loyal customer on their renewal price before they look elsewhere, please?!

• 
  Samathy Barratt is funemployed (@Samathy_Barratt) reported 8 minutes ago

  I'd like it known that I think the Plusnet/BT HomeHub 5 is an excellent network device (if you're cheap, like me). Couldnt do this without two wireless radios!

• 
  Mark French (@mfrench1301) reported 8 minutes ago

  @Plusnet for a company that puts adverts all over the TV about customer service, my Nan has been without internet for 3 weeks. 3 new routers but still nothing. Saturday she received a call from tech team who was angry at her for not being able to do what he was asking!! Shocking.

• 
  danicthompson (@daneiabrickwood) reported 8 minutes ago

  @Plusnet in France, no service again. Was told it was my phone last time. New phone same issue.

• 
  ELENA DLPR (She/Her) (@ELENADLPR) reported 12 minutes ago

  @Plusnet Left Plusnet months ago but of course they keep trying to charge me money, do they actually listen to customers or is their crm system just not working? Such s shame, very bad customer service

• 
  InThisTogether (@_InThisTogether) reported 18 minutes ago

  @cassandrasbox @VanessaBeeley I realise it's only a temporary solution but I'm with Plusnet and can access all of those sites without a vpn.

• 
  That Spaghetti Person (they/them) (@DangerHissy) reported 18 minutes ago

  Plusnet mobile mast down in West Yorkshire. Due up today or tomorrow. Give the call centre guy his due, he found the answer and gave me a timescale but would a text blast or email not have gone amiss??

• 
  Nerdygiraff3 (@nerdygiraff3) reported 19 minutes ago

  When is someone going to sort my emails out. I’ve been unable to receive emails for the past 2 weeks and keep getting promises a manager will call me to receive the issue yet. Even they don’t want to get involved and so far so one has been in touch. @Plusnet