Plusnet Outage Report in The Hyde, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in The Hyde, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in The Hyde and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (14%)
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Total Blackout (11%)
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E-mail (4%)
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Phone (2%)
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TV (1%)
Live Outage Map Near The Hyde, Greater London, England
The most recent Plusnet outage reports came from the following cities: Hackney, London, Paddington, Hammersmith, Islington, Abbots Langley, Fulham, Poplar, Brentford, Newham, City of Westminster, Kensington, Harringay, Barnet and Greater London.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
||
| London |
Total Blackout | |
| Paddington |
Wi-fi | |
| London |
Internet | |
| Hammersmith |
Wi-fi | |
| Islington |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near The Hyde, England
Latest outage, problems and issue reports in The Hyde and nearby locations:
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K Jackson
(@kjackson1984) reported
from
Barnet, England
@icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.
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Daniel
(@Daninho58) reported
from
Poplar, England
@Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.
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jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
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Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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247 London Locksmith
(@247LondonLocks) reported
from
Barnet, England
@Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?
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🎩 Luke Ray ルーク レイ
(@MusicSkypirate) reported
from
Kingston upon Thames, England
Plusnet went down exactly at midnight... :/
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Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp customer service a absolute joke
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Monopoly Dog
(@DogMonopoly) reported
from
Watford, England
@Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.
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PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.
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Nick Faber
(@NickFaber) reported
from
Hackney, England
@plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!
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Rob Hanson
(@robdogtrickies) reported
from
Poplar, England
@Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet customer service a absolute joke
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PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.
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Helen Parton
(@TotalOfficeBook) reported
from
Islington, England
@Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?
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Amy Croft 🐝
(@amylouisecroftx) reported
from
Hemel Hempstead, England
@Plusnet I need to get through to somebody urgently but the phone line won't connect me to anybody. Can someone help me on here please?
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247 London Locksmith
(@247LondonLocks) reported
from
Barnet, England
@Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?
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Jellicle as Fuck
(@dansette) reported
from
Hackney, England
@octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.
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Umi
(@Umi_Hawa) reported
from
Harrow Weald, England
@Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.
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Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Southern Don
(@HaydnGlass) reported
@Saintstepgar I never had a problem when I had sky broadband. Switched to plusnet and it happens a lot
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Prof Paul Bernal
(@PaulbernalUK) reported
@NoSheds @Plusnet @BTGroup …and BT will only offer her very expensive broadband, or charge her a ton to cancel her phone line early.
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𝙷𝚊𝚢𝚕𝚎𝚢 🙋🏻
(@hayleymcelderry) reported
@Plusnet I cannot access the internet but when troubleshooting it says the router is fine and connected but I cannot access anything. Plusnet Hub One screen every time. Can’t get through to anyone. I’ve reset and turned on and off. Help!
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Alan Rew
(@alanrew) reported
@PaulbernalUK @Plusnet @BTGroup I've missed the earlier part of this story. Sounds horrible. Dealing with BT can be a nightmare. Leaving aside the resolution/compensation of the current situation, what's the cost/feasibility of leaving these service providers? For internet & phone, better service is possible.
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melvin knowles
(@tigertubs55) reported
@Plusnet Not very good customer service. Lame excuse, 2 days without service
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Edd Blakeley
(@EddBlakeley) reported
@Plusnet I have just reported a SIM porting issue to your mobile support team. Although they were helpful, they said I should prepare for the issue to go unfixed until after the bank holiday weekend. That's disappointing - being without mobile signal for that length of time!
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Plusnet
(@Plusnet) reported
@Tonylockkeeper Thank you very much, Anthony. I've had a look into this and it appears that the account may now be live. Is the service still not working on your side? Regards, Emily Plusnet Leeds 🌞
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Rudi Wheaton
(@iddesleigh) reported
@Debs2500 My Plusnet BB/'phone package went up - which they are allowed to do because of increases from people like Open Reach. Increase £3 per month. Still a good service, though.
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Davey🇬🇧🇺🇦
(@DaveyAutos) reported
@Plusnet We have taken charge of Geoffrey Seal account as he has gone into care, we sent you the power of attorney documents and you agreed that, as named attorneys, we could make decisions. Now your very rude person on the end of the phone refuses to talk to us at all about an overcharge
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Zoe Montgomery
(@ZoeMontgomery66) reported
@WhichUK I’m with Plusnet and I wish they would offer a social tariff but I rang up and they said they have no intention of offering one. I could switch to BT but their customer service is notoriously bad.