Plusnet

Plusnet Outage Report in The Hyde, Greater London, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in The Hyde, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in The Hyde and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in The Hyde, Greater London, England 11/29/2025 18:00

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near The Hyde, Greater London, England

The most recent Plusnet outage reports came from the following cities: London, Camden Town, City of Westminster, Hackney, Southwark, Wembley, Feltham, Hammersmith, Newham, City of London, Harringay, Brentford, Southall, Barnet and Poplar.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomCamden Town Internet
United KingdomLondon Internet
United KingdomCity of Westminster Total Blackout
United KingdomHackney Wi-fi
United KingdomSouthwark Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near The Hyde, England

Latest outage, problems and issue reports in The Hyde and nearby locations:

  • PETERPAHOR PETER PAHOR (@PETERPAHOR) reported from Poplar, England

    The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

  • 247LondonLocks 247 London Locksmith (@247LondonLocks) reported from Barnet, England

    @Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?

  • 247LondonLocks 247 London Locksmith (@247LondonLocks) reported from Barnet, England

    @Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?

  • robdogtrickies Rob Hanson (@robdogtrickies) reported from Poplar, England

    @Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next

  • NickFaber Nick Faber (@NickFaber) reported from Hackney, England

    @plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • Daninho58 Daniel (@Daninho58) reported from Poplar, England

    @Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.

  • DogMonopoly Monopoly Dog (@DogMonopoly) reported from Watford, England

    @Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.

  • PETERPAHOR PETER PAHOR (@PETERPAHOR) reported from Poplar, England

    The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.

  • Umi_Hawa Umi (@Umi_Hawa) reported from Harrow Weald, England

    @Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.

  • trina_latham trina_latham (@trina_latham) reported from Richmond, England

    @plusnethelp before you ask I've checked my micro filters, my phone connection, turned the hub off/on and experienced zero connection issues with my former providers @shell_energy The fault lies with @Plusnet It's impossible to WFH + I want to leave within my cooling-off period.

  • MusicSkypirate 🎩 Luke Ray ルーク レイ (@MusicSkypirate) reported from Kingston upon Thames, England

    Plusnet went down exactly at midnight... :/

  • amylouisecroftx Amy Croft 🐝 (@amylouisecroftx) reported from Hemel Hempstead, England

    @Plusnet I need to get through to somebody urgently but the phone line won't connect me to anybody. Can someone help me on here please?

  • JSDBroughton jnthn (permanently broken) (@JSDBroughton) reported from London, England

    @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

  • kjackson1984 K Jackson (@kjackson1984) reported from Barnet, England

    @icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Islington, England

    @Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?

  • Green_AJ AJ Green (@Green_AJ) reported from Kensington, England

    @Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????

  • AmandipSidhu2 Amandip Sidhu (@AmandipSidhu2) reported from Watford, England

    @plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • aledrob Aled Roberts (@aledrob) reported

    @LGEL @Plusnet Same here. The bot text doesnt really tell us what the issue is, time to resolve and fix times shared have been and gone and just extend if you redo the text fault … can we get a real update to the fault and when it will be resolved hy in the CH4 region.

  • aledrob Aled Roberts (@aledrob) reported

    @LGEL @Plusnet Same here. The bot text doesnt really tell us what the issue is, time to resolve and fix times shared have been and gone and just extend if you redo the text fault … can we get a real update to the fault and when it will be resolved hy in the CH4 region.

  • aledrob Aled Roberts (@aledrob) reported

    @LGEL @Plusnet Same here. The bot text doesnt really tell us what the issue is, time to resolve and fix times shared have been and gone and just extend if you redo the text fault … can we get a real update to the fault and when it will be resolved hy in the CH4 region.

  • aledrob Aled Roberts (@aledrob) reported

    @LGEL @Plusnet Same here. The bot text doesnt really tell us what the issue is, time to resolve and fix times shared have been and gone and just extend if you redo the text fault … can we get a real update to the fault and when it will be resolved hy in the CH4 region.

  • longbow_archer Johnny B (@longbow_archer) reported

    @TalkTalk this has gone on long enough. Your broadband service isn't fit for purpose. I will be looking to terminate my contract and move to a competent competitor such as @Plusnet

  • aledrob Aled Roberts (@aledrob) reported

    @LGEL @Plusnet Same here. The bot text doesnt really tell us what the issue is, time to resolve and fix times shared have been and gone and just extend if you redo the text fault … can we get a real update to the fault and when it will be resolved hy in the CH4 region.

  • aledrob Aled Roberts (@aledrob) reported

    @LGEL @Plusnet Same here. The bot text doesnt really tell us what the issue is, time to resolve and fix times shared have been and gone and just extend if you redo the text fault … can we get a real update to the fault and when it will be resolved hy in the CH4 region.

  • aledrob Aled Roberts (@aledrob) reported

    @LGEL @Plusnet Same here. The bot text doesnt really tell us what the issue is, time to resolve and fix times shared have been and gone and just extend if you redo the text fault … can we get a real update to the fault and when it will be resolved hy in the CH4 region.

  • aledrob Aled Roberts (@aledrob) reported

    @LGEL @Plusnet Same here. The bot text doesnt really tell us what the issue is, time to resolve and fix times shared have been and gone and just extend if you redo the text fault … can we get a real update to the fault and when it will be resolved hy in the CH4 region.

  • aledrob Aled Roberts (@aledrob) reported

    @LGEL @Plusnet Same here. The bot text doesnt really tell us what the issue is, time to resolve and fix times shared have been and gone and just extend if you redo the text fault … can we get a real update to the fault and when it will be resolved hy in the CH4 region.