Plusnet Outage Report in The Hyde, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in The Hyde, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in The Hyde and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (9%)
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Phone (1%)
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TV (%)
Live Outage Map Near The Hyde, Greater London, England
The most recent Plusnet outage reports came from the following cities: Hackney, London, Wembley, Southall, Tower Hamlets, Pinner, Hemel Hempstead, Teddington, City of London, City of Westminster, West Drayton, Abbots Langley, Newham, Harringay and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| London |
Internet | |
| Wembley |
Internet | |
| Southall |
Internet | |
| Hackney |
Internet | |
| Tower Hamlets |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near The Hyde, England
Latest outage, problems and issue reports in The Hyde and nearby locations:
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp
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Louise
(@louise_sarah) reported
from
St Albans, England
Literally the worst internet company surely. Every day calls drop. I can never connect. And they do nothing to help. Roll on December when I can *finally* get out of this contract @Plusnet
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service
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Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp
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Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet
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Dharmendra Mosaheb
(@dmosaheb) reported
from
Hillingdon, England
@plusnethelp hi there. I have just joined Plusnet. Got an email saying that my phone package is ready to use. Does that mean that I can connect my WiFi router from today. Need it asap as I need to work from home. My current supplier has switched my service off.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply
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Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.
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S.
(@Shazzabam) reported
from
Islington, England
@Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @Plusnet @VodafoneUK Anything I can do to help?
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet no connection again , wtf , can’t wait till October when contract ends
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Tasha Fine
(@branat01) reported
from
Enfield Lock, England
@Plusnet my WiFi signal in Barnet EN4 area keeps on dropping out last few days. Is there any issues I this area
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Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡
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Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
@Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.
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Rupert Cheek
(@rupertcheek) reported
from
Kingston upon Thames, England
Looks like (our) @Plusnet @plusnethelp connection has been down for an hour +. Giving up. Hope it's up again tomorrow. #plusnet
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Louise
(@louise_sarah) reported
from
St Albans, England
@Plusnet Yes I have done that many, many times. It does nothing to help.
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp customer service a joke
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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On my way
(@Signalfailure12) reported
@Plusnet hi, I’ve had PlusNet broadband for about a year. It drops out regularly - often at least once a day. Is it a problem with the router or something else?
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Plusnet
(@Plusnet) reported
@peterjuerges Hi Peter, I'm sorry to hear you're having issues with your speeds. From testing your line, I'm showing no external faults and your speeds are within expected estimates. Are you noticing this issue only through wireless devices? -Tony Plusnet Sheffield
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Jeremy Slegg
(@jeremy_slegg) reported
from
Littlehampton, England
@Plusnet I want to cancel BT Sport on Sky as I no longer have Sky and just keep my BT Sport App please advise how to do this many thanks
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Plusnet
(@Plusnet) reported
@edfoggin_ed Hi Ed, thanks for getting in touch. I'm afraid to cancel the account without transferring the service means you've need to give us a call in. Our mobile support team who can assist you with this can be reached on 0800 079 1133 or 500 (From a Plusnet Mobile) - Benj - Sheffield
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William Slater
(@wjslater) reported
@KarenSethuraman @Plusnet @Ofcom Still having the same problem with EE signal.
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Ed
(@edfoggin_ed) reported
@Plusnet hi I wish to cancel my mobile contract but I’m not going to another provider - how do I cancel without ringing you
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Ted Smith #FBPE #FBPPR #FBPA #RejoinEU 3.5% 🇪🇺
(@TedUrchin) reported
@Plusnet I was with Plusnet for years. Great service. Then they changed and seemed more interested in new customers than existing. Oh, it also took much longer to get through to them, even before the pandemic. Needless to say, I’m no longer with them.
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Rev Karen Sethuraman
(@KarenSethuraman) reported
@Plusnet He’s been in touch several times - you know this. He was told to switch phone on and off .. then told to contact on Sunday?!? Stop putting this on us as the customer Anyway.. We got the PAC code & will be moving networks. @Plusnet is the worse network we’ve ever experienced.
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AC
(@atc_ldn) reported
. @plusnet wife in hospital with critically ill 1 year old. Need to increase data from 4gb to 20-30gb immediately. Your adviser was useless offering 2gb or 4gb bolt on. Really poor experience. You didn't do me or you proud today. You just lost a customer. #WellDoYouProudNOT
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Rev Karen Sethuraman
(@KarenSethuraman) reported
@joefmurphy18 Thank you, Joe. Nope our phones STILL not fixed .. absolutely disgraceful customer service from @Plusnet … they told us to check with our neighbours to see if their phones are working?!? Unbelievable. We are moving networks..