Plusnet Outage Report in Greenwich, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Greenwich, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Greenwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (14%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Greenwich, Greater London, England
The most recent Plusnet outage reports came from the following cities: City of Westminster, Croydon, Newham, Hackney, London, Hammersmith, Paddington, Poplar, Ilford, Camden Town, Southwark, Romford, City of London, Harringay and Warlingham.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
Internet | |
| Croydon |
Internet | |
| Newham |
Internet | |
| Hackney |
Internet | |
| London |
Internet | |
| Hammersmith |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Greenwich, England
Latest outage, problems and issue reports in Greenwich and nearby locations:
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Barbara Broccoli
(@Errorfied) reported
from
Poplar, England
@Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.
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Anya Gair
(@anyaebgair) reported
from
London, England
Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service
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Tim Easton
(@timeastonco) reported
from
Bromley, England
@toursick @plusnethelp Resorted to dragging a 10m Ethernet cable from plusnet router to PlayStation as you can never guarantee connection/strength over WiFi. Even then streaming can be an issue. Worst I’ve ever experienced.
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John Sandy
(@JohnLSandy) reported
from
Stratford, England
Oh @plusnethelp customer service just hung up on me. Said it before lads - don’t use #plusnet as your isp.
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Kevin
(@londonkro) reported
from
Croydon, England
Never thought I’d say this but terrible service from @Plusnet this week. Online chat / help is constantly down, order not delivered and no update. Usually so good.
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Indar Picton-Howell
(@NadirIndar) reported
from
Lambeth, England
Went with @sky (now broadband) cos it's cheap. Works ok, after some problems getting connected. Not as fast as @Plusnet.
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Kylie Ainslie
(@DrKAinslie) reported
from
Islington, England
You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet
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Mila Griebel
(@MilaGriebel) reported
from
Camden Town, England
@plusnethelp and we have no Internet again. Anyone thinking of getting Plusnet don't . Eratic service . Blame.everyone except them selves. Admit it's their fault and the after 4 days still not fixed.
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Aaron Holloway-Nahum
(@AaronHNahum) reported
from
Camberwell, England
Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE
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Richard Carroll
(@rackitman) reported
from
Wandsworth, England
@Plusnet what APPALLING customer service! Ordered 8th May, today you tell me the order was cancelled... With another TWO WEEKS until I'm connected. Leaving me without phone/Internet... NOT GOOD ENOUGH
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graham eveleigh
(@bigGeveleigh) reported
from
Bromley, England
Brilliant service from @Plusnet who patiently spent 45mins on the phone with my 83 year old mother to get her connected back to her wifi! #greatservice #goingextramile
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Katherine
(@Pebblepower23) reported
from
Romford, England
@plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi
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Eileen Rumble
(@turtlesnursery) reported
from
Hackney, England
@Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.
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HMS Beagle
(@HMSbeagle1820) reported
from
City of London, England
Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp
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HMS Beagle
(@HMSbeagle1820) reported
from
City of London, England
Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet
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Laura Attridge
(@laura_attridge) reported
from
Bromley, England
@kiahshabka @Plusnet Mine too! Also @Plusnet. Been having issues for about 4 days now. NOT impressed at all.
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Alan
(@BigAlxyz) reported
from
Hackney, England
@sunny_hundal Plusnet good for me here in E9. Very reliable, good customer service. Probably not the cheapest but I’m pretty happy overall.
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Mila Griebel
(@MilaGriebel) reported
from
Camden Town, England
@plusnethelp You apparently have looked into it and for the moment it's working. Thank you for you passive aggressive message. In keeping with the tone of customer services at Plusnet.
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yunus
(@_yunu5) reported
from
Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated
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yunus
(@_yunu5) reported
from
Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Alasdair Linc
(@Alasdair91) reported
Anyone else with @Plusnet broadband having an awful time of it lately? Constant drop outs, massive variations in speed and totally unusable WiFi? Not good enough @plusnethelp 😒
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Ben
(@BBenjaminn) reported
@JennieLy £6 on plusnet which is same network as ee
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Plusnet Help
(@plusnethelp) reported
@wayne8772 Hi Wayne. Thanks for getting in touch, sorry to hear you want to leave Plusnet. Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleagues will be able to help. - Jess
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jacob
(@jakeob_e) reported
Hi @Plusnet i have about 20mb of data left so why tf do you think it’s ok to go down more often than Mia Khalifa in 2014
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Dale
(@DaleGittins) reported
@Plusnet “the straight forward internet provider” who can’t help a customer when it comes to moving house, but instead add costly extras when the current service has stopped working!!
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Agnieszka
(@Agniesz18277741) reported
@Plusnet hello. User name:agapl. I have a problem with my bill from today I been charged more than I should be, 35 insted 22.99,. Y contract did expired on the 18th February but fron 29th new one should start and it should be charge of 22.99.can you please check it for me. ThxAga
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kiwi
(@_kiwifn) reported
@Plusnet I Hate you Idiots ****
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FIBRESURF. REAL HONEST BROADBAND FROM DEVON
(@Fibresurf) reported
For 2 + years #Plusnet provided no working mobile service, then spent next 6 months chasing payment via 2 different debt collectors! Plusnet still wont take me to court, so am going to take them to court. Spending the weekend writing a letter before action. I want my day in Court
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Peter Quigley
(@QuigleyPeter) reported
@ciaran_10 @virginmedia @FibrusFullFibre I was with plusnet-they were dead on, virgin came into the area and offered 3 months free, it’s been shocking. Stupid things like a Facebook video won’t load upstairs or if my daughter turns on her smart TV then the PlayStation is unplayable, hardly 3rd world problems I kno 😳
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Mr CMJ
(@1878cmj) reported
@SkyHelpTeam Well to start Harry Potter ppl get fed up of it it 24hrs a day since before Xmas I think. But you just need to scan the movies to see how crap they are. The reason the prices went up is sky is loosing so much revenue from sports. Ppl are fed up with it, I will be going plusnet.