Plusnet

Plusnet Outage Report in Uxbridge, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Uxbridge, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Uxbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Uxbridge, Greater London, England 05/09/2025 06:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Uxbridge, Greater London, England

The most recent Plusnet outage reports came from the following cities: Hounslow, Radlett, London, Ealing, Southall, Bushey, Shepherds Bush, Wembley, High Wycombe, Acton, Hayes, Watford, Hendon, Bracknell and Cricklewood.

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City Problem Type Report Time
United KingdomHounslow Total Blackout
United KingdomHounslow Wi-fi
United KingdomRadlett Internet
United KingdomLondon Internet
United KingdomEaling Internet
United KingdomSouthall E-mail

Community Discussion

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Plusnet Issues Reports Near Uxbridge, England

Latest outage, problems and issue reports in Uxbridge and nearby locations:

  • kevindewes Kevin Dewes (@kevindewes) reported from Wandsworth, England

    @Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?

  • rupertcheek Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, England

    Anyone on @Plusnet in SW LONDON (#newmalden) having issues? #plusnet

  • louise_sarah Louise 🌈 (@louise_sarah) reported from St Albans, England

    What I wouldn't give to just have *1* day without any internet problems from @Plusnet counting down the days till I can leave and go to someone with decent customer service and internet that doesn't drop every 10 minutes

  • LinJaneThe2 Sir Alex of the Knight 🏳️‍🌈🇪🇺♿💙 (@LinJaneThe2) reported from London, England

    @plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?

  • rupertcheek Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, England

    Looks like (our) @Plusnet @plusnethelp connection has been down for an hour +. Giving up. Hope it's up again tomorrow. #plusnet

  • louise_sarah Louise (@louise_sarah) reported from St Albans, England

    @Plusnet Yes I have done that many, many times. It does nothing to help.

  • BenSmart1 Ben Smart (@BenSmart1) reported from Watford, England

    Hopefully @Plusnet spend less time painting big dogs on hills and more time improving their terrible, terrible internet speeds.

  • MartinWoodward2 Martin Woodward (@MartinWoodward2) reported from Kingston upon Thames, England

    @lizcooperclark @Plusnet The problem seemed to be fixed over the weekend but now back to where we were in the middle of last week. I too was receiving some intermittent emails spasmodically.

  • louise_sarah Louise (@louise_sarah) reported from St Albans, England

    Literally the worst internet company surely. Every day calls drop. I can never connect. And they do nothing to help. Roll on December when I can *finally* get out of this contract @Plusnet

  • w2aps Richard Wilson (@w2aps) reported from High Wycombe, England

    @hughwebster2 I need to get that vpn sorted. Especially as Plusnet have stopped their TV service now.

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    @Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet

  • elyob elyob (@elyob) reported from Kingston upon Thames, England

    @pfjones77 Hi, it's the PlusNet Diagnostics bot here. We have tested your service, and identified it is being affected by an incident in your local area. Incident detected: 18-Oct-2021 17:30 Estimated clear: 18-Oct-2021 23:29

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp

  • dmosaheb Dharmendra Mosaheb (@dmosaheb) reported from Hillingdon, England

    @plusnethelp hi there. I have just joined Plusnet. Got an email saying that my phone package is ready to use. Does that mean that I can connect my WiFi router from today. Need it asap as I need to work from home. My current supplier has switched my service off.

  • rupertcheek Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, England

    Suffering a @Plusnet outage in KT3 @plusnethelp

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step

  • NortysTweets Angeline Clean (@NortysTweets) reported from London, England

    Recently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..

  • elyob elyob (@elyob) reported from Kingston upon Thames, England

    @Social_embryo Hi, it's the PlusNet Diagnostics bot here. We wanted to let you know that the fault you reported to us is now fixed. Please turn your router off and on, and your service should be fully restored. Thanks for your patience

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • HopelessSpud HopelessSpud (@HopelessSpud) reported

    @Plusnet I'd like some help as to why I've waited so long for my broadband to start, I started a contract with you on the 17th July, nearly 2 weeks later, still no sign of router, or a mention of when it's arriving? I've paid for nearly half a month of broadband to have no internet at all

  • domino68 M Fabbeni (@domino68) reported

    @Plusnet Is there a known issue with broadband in the CW2 area? Mine is dropping out frequently and the speed is down to 5mps.

  • Ronniebofa Ronald Don (@Ronniebofa) reported

    @Plusnet Sorry as a vulnerable person I am not confident enough to set it up myself and feel as a good customer you should do this for me rather than have me having to change to another provider to get this service

  • _MartinDW Martin_D_Williams (@_MartinDW) reported

    @Plusnet Until there is a fault! shocking service!!

  • veritysmart Verity Ⓥ 💙 #PlanetOverProfit #BLM 🏳️‍🌈🇪🇺 (@veritysmart) reported

    @Plusnet And yet you keep putting barriers in my way and NOT listening to your disabled customers. Your one-size approach does NOT fit all. Apologies are hollow if you aren't listening to your disabled customer's needs. Had enough of this, it's upsetting.

  • el_gibo Carl Gibson (@el_gibo) reported

    @Plusnet Hi as far as I can tell, I don't see any wiring issues. Am I right in thinking that Openreach installed a new line as part of the process of transferring to Plusnet?

  • AnneMarie7786 Anne Marie Redford (@AnneMarie7786) reported

    @Plusnet been trying to get through and can't now, my broadband has been dropping out all week incl now I need something done I'm paying for a service and I'm not getting it

  • Danganr27656851 Danganronpafan_64 (@Danganr27656851) reported

    Never go with plusnet it a rip of we are with a 2 year contract and it is £211 to leave it, like we're not gonna pay that.

  • craig13mcc Magic Cram Crock (@craig13mcc) reported

    @Plusnet Hi guys, are there any known broadband issues in parts of Glasgow?I've not had a connection since 1230. Cheers C

  • clairewebb23 Claire..x (@clairewebb23) reported

    @Plusnet Is the Internet down in NG9 area?