Plusnet

Plusnet Outage Report in Lee, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lee, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lee, Greater London, England 01/22/2026 13:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Lee, Greater London, England

The most recent Plusnet outage reports came from the following cities: London, Paddington, Sevenoaks, Muswell Hill, Romford, Hackney, Hammersmith, Poplar, Croydon, City of Westminster, Orpington, City of London, Newham, Islington and Wood Green.

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City Problem Type Report Time
United KingdomLondon E-mail
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomPaddington Wi-fi
United KingdomLondon Total Blackout
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Lee, England

Latest outage, problems and issue reports in Lee and nearby locations:

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡

  • the_lazy_ferret Clive Slade (@the_lazy_ferret) reported from Seal, England

    Anyone else in Sevenoaks area having issues with @plusnet ? Was working fine until about 15:50, now the router connects, but all websites time out. Their site says nothing is wrong, but other checkers say there is a big problem.

  • EngHanrahan Mr H 🦡 (@EngHanrahan) reported from Walthamstow, England

    @Plusnet hey guy, my adsl speed dropped to 2mb yesterday and now it won’t connect at all, would you be able to help?

  • Jo48651873 Jo (@Jo48651873) reported from Islington, England

    @Plusnet the internet stability has been dreadful for 2 days really disrupting my job what’s going on

  • Skypirate_ 🎩 Luke Ray ルーク レイ (@Skypirate_) reported from Sutton at Hone, England

    So nobody been living in this flat since last year but apparently there was a cease order on my phone line switchover? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.

  • Shazzabam S. (@Shazzabam) reported from Islington, England

    @Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help

  • Scampboi Daniel Smith (@Scampboi) reported from Croydon, England

    @Plusnet for the second time in as many days my router has failed. It just randomly drops connection. I would never recommend you to anyone. In a time where people are working from home they need a reliable service and you are not it!

  • stephpb Steph 🍻 (@stephpb) reported from Camden Town, England

    @OpenreachHelp @Plusnet It’s a business and there is apparently an issue at your end. An issue that lets plusnet arrange appointments that you guys are never going to show up to. Really shocking that it’s taken almost 2 months to get nothing.

  • PurpleDon1973 MadameCholet (@PurpleDon1973) reported from Ilford, England

    @bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service

  • tandleman Tandleman (@tandleman) reported from Poplar, England

    @Plusnet email has been down all day. Great. Next update tomorrow doesn't bode well.

  • Scampboi Daniel Smith (@Scampboi) reported from Croydon, England

    @plusnethelp @plusnet if this page was shut down in May why is the feed still here why have an account up which no one checks?

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    @Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.

  • tandleman Tandleman (@tandleman) reported from Poplar, England

    @Plusnet Great service for a problem that occurred yesterday. Prompt and hopefully the new router solves the problem. Will let you know. 👍

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK Anything I can do to help?

  • NW6Penguin Napoleon (@NW6Penguin) reported from Camden Town, England

    @Plusnet my broadband is not working. Flashing orange. Has been since yesterday. Any known network outage?

  • stephpb Steph 🍻 (@stephpb) reported from Camden Town, England

    @Plusnet , unfortunately @WeAreOpenreach weren’t able to confirm that we have an appointment, just rather enigmatically that they’ve ‘been in contact’ with you. This contact wasn’t flagged when I was on the phone to you earlier trying to confirm appointment. Can you help?

  • utkhan79 Usman (@utkhan79) reported from Sutton at Hone, England

    @Plusnet my home internet is down and so is your website. Any issues at the back end?

  • GMan40555684 GMan (@GMan40555684) reported from Sutton at Hone, England

    Hi, I’ve had Plusnet for about 4 months and despite my calls to you have no service outside my living room where my router is, this is awful and we have to use our own data indoors. Can you help please

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • stephchatterbox Stephanie Williams 💙 (@stephchatterbox) reported

    @plusnethelp Hi, our plusnet wifi keeps going down (over the last 3 days) with an error light on the router. We have upgraded recently and are transferring to fiber soon so is this whats likely to be causing the issue?

  • dr_mabuse1985 dr.mabuse (@dr_mabuse1985) reported

    @Plusnet hey plusnet I still haven't received sim card from despite you porting my number from prev supplier. Thanks for that I have now had no service for 2 days

  • CharliePinder67 Charlie Pinder (@CharliePinder67) reported

    @neilmlomax @TalkTalk I believe they are all useless, I have 'super-slow' broadband from Plusnet, guess it will be back to BT again soon!

  • w1bble Jamie 💙 (@w1bble) reported

    @SPCoulson @Plusnet spoofed numbers are still spoofed numbers, no UK telco bothers to stop or prevent them and blocking is (as always) a whack a mole problem.

  • John02620301 John (@John02620301) reported

    @plusnethelp Having loads of problems with plusnet internet going down 3-4 times/day anyone else having similar issues? At the stage where I need to change provider

  • birobasher Biro Basher (@birobasher) reported

    @plusnethelp Problems accessing Plusnet mobile account. Isn't recognising either password, email or phone number (doesn't say which is wrong)

  • LMKLMKLMKLMKLM KLMKLMKLMKLMK (@LMKLMKLMKLMKLM) reported

    @incompleteocean @SkyHelpTeam I'm down too, using plusnet which is a bt company I believe? Another user on EE is down too from twitter..

  • JoeAdambibby3 Joe Adam bibby (@JoeAdambibby3) reported

    It wont connect using the IP address, It has been connected to the university (Glide)WIFI before however I took it home and now its (SSID) is showing as PLUSNET-32M7. I have attempted a full reset however I don't think I've done it right could you please help me. Thanks Joe

  • 187DZA Sofa Sundays (@187DZA) reported

    @JHow989 @Plusnet @plusnethelp I’m happy I turn down an engineer role there you find the problem to be bt as the lines are rented from them.

  • RickScottFlynn Rick Flynn (@RickScottFlynn) reported

    @ClariHutchie I wouldn’t buy cheap if you want good speeds. My parents have had talk talk and plusnet and we’re terrible