Plusnet Outage Report in Lee, Greater London, England
No problems detected
If you are having issues, please submit a report below.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Lee, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
Total Blackout (13%)
-
E-mail (5%)
-
Phone (1%)
-
TV (%)
Live Outage Map Near Lee, Greater London, England
The most recent Plusnet outage reports came from the following cities: City of Westminster, London, Paddington, Poplar, Hammersmith, Hackney, Orpington, City of London, Newham, Islington, Wood Green, Southwark, Stepney, Croydon and Harringay.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
Total Blackout | |
| London |
Internet | |
| Paddington |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Lee, England
Latest outage, problems and issue reports in Lee and nearby locations:
-
Anya Gair
(@anyaebgair) reported
from
London, England
Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service
-
Sarah Morton
(@SarahMorton6) reported
from
Wandsworth, England
@Plusnet once again absolute incompetence - February issues still not resolved and now a new one! #disappointed #poorcustomerservice
-
Alan
(@BigAlxyz) reported
from
Hackney, England
@sunny_hundal Plusnet good for me here in E9. Very reliable, good customer service. Probably not the cheapest but I’m pretty happy overall.
-
Katherine
(@Pebblepower23) reported
from
Romford, England
@plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi
-
Mila Griebel
(@MilaGriebel) reported
from
Camden Town, England
@plusnethelp You apparently have looked into it and for the moment it's working. Thank you for you passive aggressive message. In keeping with the tone of customer services at Plusnet.
-
Kylie Ainslie
(@DrKAinslie) reported
from
Islington, England
You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet
-
HMS Beagle
(@HMSbeagle1820) reported
from
City of London, England
Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp
-
John Sandy
(@JohnLSandy) reported
from
Stratford, England
Oh @plusnethelp customer service just hung up on me. Said it before lads - don’t use #plusnet as your isp.
-
HMS Beagle
(@HMSbeagle1820) reported
from
City of London, England
Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet
-
Mila Griebel
(@MilaGriebel) reported
from
Camden Town, England
@plusnethelp and we have no Internet again. Anyone thinking of getting Plusnet don't . Eratic service . Blame.everyone except them selves. Admit it's their fault and the after 4 days still not fixed.
-
Eileen Rumble
(@turtlesnursery) reported
from
Hackney, England
@Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.
-
graham eveleigh
(@bigGeveleigh) reported
from
Bromley, England
Brilliant service from @Plusnet who patiently spent 45mins on the phone with my 83 year old mother to get her connected back to her wifi! #greatservice #goingextramile
-
Richard Carroll
(@rackitman) reported
from
Wandsworth, England
@Plusnet what APPALLING customer service! Ordered 8th May, today you tell me the order was cancelled... With another TWO WEEKS until I'm connected. Leaving me without phone/Internet... NOT GOOD ENOUGH
-
Laura Attridge
(@laura_attridge) reported
from
Bromley, England
@kiahshabka @Plusnet Mine too! Also @Plusnet. Been having issues for about 4 days now. NOT impressed at all.
-
Tim Easton
(@timeastonco) reported
from
Bromley, England
@toursick @plusnethelp Resorted to dragging a 10m Ethernet cable from plusnet router to PlayStation as you can never guarantee connection/strength over WiFi. Even then streaming can be an issue. Worst I’ve ever experienced.
-
Ryan Brock
(@RJBrock) reported
from
Walthamstow, England
@aggettchills @Plusnet @plusnethelp Ask @BorwickBitches for help
-
Indar Picton-Howell
(@NadirIndar) reported
from
Lambeth, England
Went with @sky (now broadband) cos it's cheap. Works ok, after some problems getting connected. Not as fast as @Plusnet.
-
Aaron Holloway-Nahum
(@AaronHNahum) reported
from
Camberwell, England
Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE
-
Barbara Broccoli
(@Errorfied) reported
from
Poplar, England
@Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.
-
Kevin
(@londonkro) reported
from
Croydon, England
Never thought I’d say this but terrible service from @Plusnet this week. Online chat / help is constantly down, order not delivered and no update. Usually so good.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
ryan
(@toryhater69) reported
san miguel in one hand, plusnet customer service advisor in the other 💯💯💯
-
Drs Pill 💊
(@Phl60214122) reported
@Plusnet the worst customer service I have ever had in my life. Please avoid at all cost .
-
Philippa Fenlon
(@FenlonPhilippa) reported
@Plusnet we’ve had ongoing issues with you since our first order at the beginning on September. 9 orders have been cancelled and we have been promised a call back on 3 occasions and never had it then. Should have heard today further details of a new line but again no contact.
-
Andy Avery
(@AndyMarkAvery) reported
Contacted @talktalk about slow internet speed yesterday afternoon, they got @WeAreOpenreach to fix it this morning - very impressed. @Plusnet alerted to dead internet and phone at my 75 yr old mum's house yesterday. OpenReach visit NEXT TUESDAY! Come on PlusNet - do better!
-
Yanzi Boom
(@yanziboom) reported
@Plusnet For the last 2 days I have absolutely no mobile service at SN10 2TD. Coverage here is usually excellent, what's going on?
-
Andy Avery
(@AndyMarkAvery) reported
@Plusnet @MartinSLewis it really does seem a bit bad that @plusnet increases an OAP bill from £25 to £42 with a single warning email. This practise really preys on older people who maybe don't notice these things.
-
AMLeditorial
(@AMLeditorial) reported
@ChadWeather So switch. Plusnet isn't completely crap.
-
luca
(@ls_2004_) reported
@travnotpriv a fellow plusnet user, worst WiFi to exist
-
Charlbeck Jewellers
(@Charlbeck71) reported
@Plusnet “Around 6 0’clock”? Close of “business”? We have been unable to take payments all day! Will adding a ticket fix the problem? You stated that an engineer would call to our property between 1-6pm yesterday. Is he lost??? Shocking service!
-
Andy Avery
(@AndyMarkAvery) reported
@Plusnet It seems mum left without internet and home phone for 7 days - nice one. You also think it 'award-winning customer service' to increase a pensioners bill from £25.13 to £41.75 - nice one again! I'm guessing your single warning emails often get missed by OAPs - nice one!