Plusnet Outage Report in Lee, Greater London, England

Problems in the last 24 hours in Lee, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lee, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

• Internet (67%)
• Wi-fi (15%)
• E-mail (8%)
• Total Blackout (8%)
• TV (1%)
• Phone (1%)

Live Outage Map Near Lee, England

The most recent Plusnet outage reports came from the following cities: City of London, London, City of Westminster, Hammersmith, Hackney, Croydon, Romford, Hampstead, Islington, Harringay, Southwark, Paddington, Newham, Tower Hamlets, and Dagenham.

City	Problem Type	Report Time
City of London	Internet	2 days ago
London	Internet	2 days ago
London	Internet	2 days ago
London	Wi-fi	3 days ago
City of Westminster	Phone	3 days ago
London	Internet	4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Lee, England

Latest outage, problems and issue reports in Lee and nearby locations:

• 
  Helen Parton (@TotalOfficeBook) reported 4 minutes ago from Islington, England

  @Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?

• 
  Selina Wray 🍊 (@SelinaWray) reported 8 minutes ago from Lambeth, England

  1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂

• 
  Chris Furneaux (@cfurneaux) reported 14 minutes ago from London, England

  @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

• 
  Graham Guy 🇪🇺 (@grahamguy) reported 15 minutes ago from Biggin Hill, England

  . @plusnethelp @Plusnet I repeat, what is the escalation process when Tech Support cannot or will not provide support?

• 
  Jellicle as Fuck (@dansette) reported 15 minutes ago from Hackney, England

  @octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.

• 
  Katherine (@Pebblepower23) reported 17 minutes ago from Romford, England

  @plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi

• 
  jnthn (permanently broken) (@JSDBroughton) reported 21 minutes ago from London, England

  @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

• 
  Graham Guy 🇪🇺 (@grahamguy) reported 21 minutes ago from Biggin Hill, England

  @MarcAllera Why is @plusnethelp ignoring a very simple problem? Failed number port from EE to @Plusnet - Support are not supporting and no-one on Social is responding. Why?

• 
  Eileen Rumble (@turtlesnursery) reported 24 minutes ago from Hackney, England

  @Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.

• 
  Lewis Hardwick (@lewis_hardwick) reported 26 minutes ago from Crayford, England

  So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.

• 
  HMS Beagle (@HMSbeagle1820) reported 31 minutes ago from City of London, England

  Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp

• 
  Allison Randell (@PictureEdAlly) reported 40 minutes ago from Camberwell, England

  @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

• 
  Steve Hunnisett (@Blitzwalker) reported 42 minutes ago from London, England

  @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

• 
  yunus (@_yunu5) reported 42 minutes ago from Stratford, England

  @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated

• 
  HMS Beagle (@HMSbeagle1820) reported 48 minutes ago from City of London, England

  Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet

• 
  Aaron Holloway-Nahum (@AaronHNahum) reported 48 minutes ago from Camberwell, England

  Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

• 
  yunus (@_yunu5) reported 48 minutes ago from Stratford, England

  @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated

• 
  Kylie Ainslie (@DrKAinslie) reported 51 minutes ago from Islington, England

  You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

• 
  Chris Furneaux (@cfurneaux) reported 52 minutes ago from London, England

  Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

• 
  Barbara Broccoli (@Errorfied) reported 56 minutes ago from Poplar, England

  @Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  benny* ✳️ (@BennyHawes) reported 3 minutes ago

  @Plusnet Yes, thanks. It's just taking a long time to load and search seems to be broken still.

• 
  Wondra Vanian (@wondravanian) reported 6 minutes ago

  @Plusnet Am I missing something on your website? I can see where to report a problem online if you're a full fibre customer but broadband customers have to wait until 8AM to send a text? Is there really that big of a difference in the level of service?

• 
  Iain Hallam (@iainhallam) reported 6 minutes ago

  @Plusnet, if you have award-winning customer service, would you mind explaining why you've cancelled my 94-year-old grandmother's broadband with no notice? Surely even your monthly rolling contract requires notice of termination?

• 
  Naomi Milward (@naomimilward41) reported 6 minutes ago

  Need you to respond please - l'm guessing being left with no Internet connection last night was a Plusnet issue as thank goodness it's back on this morning?

• 
  Christina (@christinamycock) reported 7 minutes ago

  @Plusnet I’ve been waiting for my broadband router to arrive for over a week now and can’t get in contact with you. Can someone help me ?

• 
  Ian (@ihunthomes) reported 8 minutes ago

  @AntheaJayne4 @PopTelecom @Ofcom plusnet or BT all the way for me, had both of them for over 12 yrs never had an issue, cheap as well if you haggle for their best deals

• 
  Rosamund Lupton 🇺🇦💙🧡 (@Rosamundlupton) reported 10 minutes ago

  Hey @Plusnet please help! Elderly parents Wi-Fi down till 6th September - so I can’t work from their house to take care of seriously ill father

• 
  Martyn (@projectthirty3) reported 14 minutes ago

  Hello @Plusnet. What's happening with broadband in BN11? Down all day and no info. Openreach look like their not happy with people contacting them. What's the issue and do you have an indication of when it will be resolved?

• 
  Iain Hallam (@iainhallam) reported 14 minutes ago

  If you have award-winning customer service, @Plusnet, would you mind explaining why you've cancelled my 94-year-old grandmother's broadband with no notice? Surely even your monthly rolling contract requires notice of termination?

• 
  Tony H (@The_Morningstar) reported 21 minutes ago

  @AntheaJayne4 @PopTelecom @Ofcom I see people complain about Plusnet, but I've never had an issue with them.