Plusnet Outage Report in Lee, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Lee, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lee, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
- Internet (68%)
- Wi-fi (15%)
- E-mail (10%)
- Total Blackout (6%)
- TV (1%)
- Phone (1%)
Live Outage Map Near Lee, England
The most recent Plusnet outage reports came from the following cities: London, City of Westminster, Romford, Hammersmith, Poplar, City of London, Hackney, Croydon, Hampstead, Islington, Harringay, Southwark, Paddington, Newham, and Tower Hamlets.
| City | Problem Type | Report Time |
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Internet | 4 hours ago |
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Internet | 8 hours ago |
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Internet | 10 hours ago |
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Internet | 15 hours ago |
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Internet | 3 days ago |
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Internet | 3 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Lee, England
Latest outage, problems and issue reports in Lee and nearby locations:
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yunus (@_yunu5) reported from Stratford, England@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated
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Kylie Ainslie (@DrKAinslie) reported from Islington, EnglandYou know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet
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Katherine (@Pebblepower23) reported from Romford, England@plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi
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Eileen Rumble (@turtlesnursery) reported from Hackney, England@Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.
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John Sandy (@JohnLSandy) reported from Stratford, EnglandOh @plusnethelp customer service just hung up on me. Said it before lads - don’t use #plusnet as your isp.
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Barbara Broccoli (@Errorfied) reported from Poplar, England@Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.
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Selina Wray 🍊 (@SelinaWray) reported from Lambeth, England1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂
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yunus (@_yunu5) reported from Stratford, England@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated
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Aaron Holloway-Nahum (@AaronHNahum) reported from Camberwell, EnglandAppalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE
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Anya Gair (@anyaebgair) reported from London, EnglandNice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service
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Jellicle as Fuck (@dansette) reported from Hackney, England@octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.
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Tim Easton (@timeastonco) reported from Bromley, England@toursick @plusnethelp Resorted to dragging a 10m Ethernet cable from plusnet router to PlayStation as you can never guarantee connection/strength over WiFi. Even then streaming can be an issue. Worst I’ve ever experienced.
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Laura Attridge (@laura_attridge) reported from Bromley, England@kiahshabka @Plusnet Mine too! Also @Plusnet. Been having issues for about 4 days now. NOT impressed at all.
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HMS Beagle (@HMSbeagle1820) reported from City of London, EnglandDay 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp
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Allison Randell (@PictureEdAlly) reported from Camberwell, England@plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.
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Indar Picton-Howell (@NadirIndar) reported from Lambeth, EnglandWent with @sky (now broadband) cos it's cheap. Works ok, after some problems getting connected. Not as fast as @Plusnet.
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Lewis Hardwick (@lewis_hardwick) reported from Crayford, EnglandSo I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.
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Steve Hunnisett (@Blitzwalker) reported from London, England@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
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HMS Beagle (@HMSbeagle1820) reported from City of London, EnglandDay 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet
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graham eveleigh (@bigGeveleigh) reported from Bromley, EnglandBrilliant service from @Plusnet who patiently spent 45mins on the phone with my 83 year old mother to get her connected back to her wifi! #greatservice #goingextramile
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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deen purss (@Marawee00) reported@Plusnet Internet is not working so annoying
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Richard Phillips (@Riphilli53) reported from Deal, England@Plusnet my broadband goes up and down more times than a yo-yo what is going on ! And yes I called CS help but gave up after 20 mins
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James Sharp (@drumting) reportedMassive @Plusnet outage in Devon, expected to be down until 6pm today 🙄
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Grace Smith (@gracemaggysmith) reportedWho’s a good internet provider, I pay mental amounts at @Plusnet for it to never work and support to tell me to spend months testing channels or that “doesn’t work well with Apple devices”
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Derek Jones (@djones1509) reportedJust to add: The £10.99 credit is a good will gesture. The £19.99 line rental credit made by the previous (third) agent wasn't as it was owed to me, hence the reason for my previous tweet. Hopefully, the retraining will sort out these issues. #plusnet
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100% not a tory (@boxedwine_) reportedI've resorted to flirting with the plusnet customer services guy. That's how starved I am
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Romina Martinez (@romina_m2705) reported@Plusnet my internet ever since we signed up to you will never play any streaming app such as Netflix or Disney+ I get about 1 second streaming before the wheel of death again. Internet speed too low to stream always comes up. Unacceptable. Paying for a service but not provided.
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Dancer in the Void🕷 (@Cabbidges) reported@Roadwarrior29 @EE @Plusnet I lay at night cold as cold and poor as poor on foam rubber cast off from someone's yacht and smelled of mould. Shall I continue?
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David lewis (@David___Lewis) reportedWell @Plusnet is totally useless So many crap companies it gets depressing
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#OPEN to work from 9th Dec 🏴🏳️🌈 (@richard0ren) reported@Sarah_May1 Only ever been EE for me, with Plusnet more recently who use that network, £11 for 11GB data meant I could stream Spotify to and from work 3 hour round trip, pre covid