Plusnet

Plusnet Outage Report in Lee, Greater London, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lee, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lee, Greater London, England 11/29/2025 19:50

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Lee, Greater London, England

The most recent Plusnet outage reports came from the following cities: London, Ilford, Camden Town, City of Westminster, Hackney, Southwark, Hammersmith, Newham, Romford, Croydon, City of London, Harringay, Poplar, Warlingham and Fulham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomIlford Internet
United KingdomCamden Town Internet
United KingdomLondon Internet
United KingdomCity of Westminster Total Blackout
United KingdomHackney Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Lee, England

Latest outage, problems and issue reports in Lee and nearby locations:

  • Scampboi Daniel Smith (@Scampboi) reported from Croydon, England

    @Plusnet for the second time in as many days my router has failed. It just randomly drops connection. I would never recommend you to anyone. In a time where people are working from home they need a reliable service and you are not it!

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp

  • Shazzabam S. (@Shazzabam) reported from Islington, England

    @Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help

  • GMan40555684 GMan (@GMan40555684) reported from Sutton at Hone, England

    Hi, I’ve had Plusnet for about 4 months and despite my calls to you have no service outside my living room where my router is, this is awful and we have to use our own data indoors. Can you help please

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    @Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡

  • kevindewes Kevin Dewes (@kevindewes) reported from Wandsworth, England

    @Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.

  • Skypirate_ 🎩 Luke Ray ルーク レイ (@Skypirate_) reported from Sutton at Hone, England

    So nobody been living in this flat since last year but apparently there was a cease order on my phone line? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.

  • kevindewes Kevin Dewes (@kevindewes) reported from Wandsworth, England

    @Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?

  • Skypirate_ 🎩 Luke Ray ルーク レイ (@Skypirate_) reported from Sutton at Hone, England

    So nobody been living in this flat since last year but apparently there was a cease order on my phone line switchover? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.

  • stephpb Steph 🍻 (@stephpb) reported from Camden Town, England

    @OpenreachHelp @Plusnet It’s a business and there is apparently an issue at your end. An issue that lets plusnet arrange appointments that you guys are never going to show up to. Really shocking that it’s taken almost 2 months to get nothing.

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK Anything I can do to help?

  • EngHanrahan Mr H 🦡 (@EngHanrahan) reported from Walthamstow, England

    @Plusnet hey guy, my adsl speed dropped to 2mb yesterday and now it won’t connect at all, would you be able to help?

  • utkhan79 Usman (@utkhan79) reported from Sutton at Hone, England

    @Plusnet my home internet is down and so is your website. Any issues at the back end?

  • Wattsit01 Vikki (@Wattsit01) reported from Swanley, England

    @plusnethelp I've just noticed I cannot connect to my WiFi on my android phone in the front room of my house today. Wasn't an issue yesterday. Only upgraded to Plusnet this year to help with home schooling and haven't received the promised speeds either. Any suggestions?

  • Scampboi Daniel Smith (@Scampboi) reported from Croydon, England

    @plusnethelp @plusnet if this page was shut down in May why is the feed still here why have an account up which no one checks?

  • PurpleDon1973 MadameCholet (@PurpleDon1973) reported from Ilford, England

    @bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service

  • tandleman Tandleman (@tandleman) reported from Poplar, England

    @Plusnet email has been down all day. Great. Next update tomorrow doesn't bode well.

  • the_lazy_ferret Clive Slade (@the_lazy_ferret) reported from Seal, England

    Anyone else in Sevenoaks area having issues with @plusnet ? Was working fine until about 15:50, now the router connects, but all websites time out. Their site says nothing is wrong, but other checkers say there is a big problem.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • PaulbernalUK Prof Paul Bernal (@PaulbernalUK) reported

    @NoSheds @Plusnet @BTGroup …and BT will only offer her very expensive broadband, or charge her a ton to cancel her phone line early.

  • WoolfendenAnn Ann Woolfenden (@WoolfendenAnn) reported

    @Plusnet such a disappointment when you swap your sim card over and something that should happen instantly will now take place, perhaps Monday. Always had a good experience with Plusnet but now left without my mobile phone. Could anyone please help me resolve this?

  • zuluzim909 𝔃𝓲𝓴𝓸𝓶𝓸 𝔃𝓲𝓶 🐘 🇿🇼🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪 (@zuluzim909) reported

    @PaulbernalUK @Plusnet @BTGroup Keep on em, they try to wear you down with time as well as endless bull💩 Tho you know this only too well

  • redflag3rd Eunice Somers EX LABOUR MEMBER (@redflag3rd) reported

    @KateVasey @MerryMichaelW @Plusnet Branson charges an arm & a leg & a bit more for good luck Daniel I have not heard good reports on Plusnet bad connections I will DM you Daniel

  • DaveyAutos Davey🇬🇧🇺🇦 (@DaveyAutos) reported

    @Plusnet We have taken charge of Geoffrey Seal account as he has gone into care, we sent you the power of attorney documents and you agreed that, as named attorneys, we could make decisions. Now your very rude person on the end of the phone refuses to talk to us at all about an overcharge

  • tigertubs55 melvin knowles (@tigertubs55) reported

    @Plusnet Not very good customer service. Lame excuse, 2 days without service

  • Romfordian2 Mick Tilson (@Romfordian2) reported

    @Plusnet your customer service is non existent!

  • wildlypip Pip 🦋 (@wildlypip) reported

    @FreggioPhoto @Plusnet @AdobeCare Hi! I found your tweet whilst searching for someone who’s having a similar problem to me, did you manage to get this resolved? I’m stuck trying to figure out what’s going on, it’s so frustrating!

  • gazpacholulu Dr Neil A Mallett (@gazpacholulu) reported

    Still not working @Plusnet and she's paying a fortune for a 1mb service

  • deb_fincher Debbie Fincher (@deb_fincher) reported

    Sad to say pretty poor customer service @Plusnet