Plusnet Outage Report in Lee, Greater London, England

Problems in the last 24 hours in Lee, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lee, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

• Internet (67%)
• Wi-fi (15%)
• E-mail (8%)
• Total Blackout (7%)
• TV (1%)
• Phone (1%)

Live Outage Map Near Lee, England

The most recent Plusnet outage reports came from the following cities: London, Hammersmith, Poplar, City of London, City of Westminster, Hackney, Croydon, Romford, Hampstead, Islington, Harringay, Southwark, Paddington, Newham, and Tower Hamlets.

City	Problem Type	Report Time
London	Internet	7 hours ago
London	Internet	8 hours ago
London	Internet	10 hours ago
London	Wi-fi	19 hours ago
Hammersmith	Wi-fi	1 day ago
Poplar	Internet	2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Lee, England

Latest outage, problems and issue reports in Lee and nearby locations:

• 
  Danté Banks (@Dante_Banks) reported 2 minutes ago from Tottenham, England

  @BibiLynch @Plusnet @VodafoneUK Anything I can do to help?

• 
  Harrison2020 (@Harrison20202) reported 6 minutes ago from Wandsworth, England

  @Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.

• 
  Kevin Dewes (@kevindewes) reported 9 minutes ago from Wandsworth, England

  @Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?

• 
  🎩 Luke Ray ルーク レイ (@Skypirate_) reported 11 minutes ago from Sutton at Hone, England

  So nobody been living in this flat since last year but apparently there was a cease order on my phone line switchover? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.

• 
  Usman (@utkhan79) reported 12 minutes ago from Sutton at Hone, England

  @Plusnet my home internet is down and so is your website. Any issues at the back end?

• 
  S. (@Shazzabam) reported 13 minutes ago from Islington, England

  @Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help

• 
  Daniel Smith (@Scampboi) reported 13 minutes ago from Croydon, England

  @plusnethelp @plusnet if this page was shut down in May why is the feed still here why have an account up which no one checks?

• 
  🎩 Luke Ray ルーク レイ (@Skypirate_) reported 15 minutes ago from Sutton at Hone, England

  So nobody been living in this flat since last year but apparently there was a cease order on my phone line? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.

• 
  Danté Banks (@Dante_Banks) reported 21 minutes ago from Tottenham, England

  @BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡

• 
  Daniel Smith (@Scampboi) reported 21 minutes ago from Croydon, England

  @Plusnet for the second time in as many days my router has failed. It just randomly drops connection. I would never recommend you to anyone. In a time where people are working from home they need a reliable service and you are not it!

• 
  Vikki (@Wattsit01) reported 25 minutes ago from Swanley, England

  @plusnethelp I've just noticed I cannot connect to my WiFi on my android phone in the front room of my house today. Wasn't an issue yesterday. Only upgraded to Plusnet this year to help with home schooling and haven't received the promised speeds either. Any suggestions?

• 
  Tandleman (@tandleman) reported 26 minutes ago from Poplar, England

  @Plusnet email has been down all day. Great. Next update tomorrow doesn't bode well.

• 
  Harrison2020 (@Harrison20202) reported 28 minutes ago from Wandsworth, England

  However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp

• 
  GMan (@GMan40555684) reported 30 minutes ago from Sutton at Hone, England

  Hi, I’ve had Plusnet for about 4 months and despite my calls to you have no service outside my living room where my router is, this is awful and we have to use our own data indoors. Can you help please

• 
  Steph 🍻 (@stephpb) reported 50 minutes ago from Camden Town, England

  @Plusnet , unfortunately @WeAreOpenreach weren’t able to confirm that we have an appointment, just rather enigmatically that they’ve ‘been in contact’ with you. This contact wasn’t flagged when I was on the phone to you earlier trying to confirm appointment. Can you help?

• 
  Clive Slade (@the_lazy_ferret) reported 50 minutes ago from Seal, England

  Anyone else in Sevenoaks area having issues with @plusnet ? Was working fine until about 15:50, now the router connects, but all websites time out. Their site says nothing is wrong, but other checkers say there is a big problem.

• 
  Steph 🍻 (@stephpb) reported 50 minutes ago from Camden Town, England

  @OpenreachHelp @Plusnet It’s a business and there is apparently an issue at your end. An issue that lets plusnet arrange appointments that you guys are never going to show up to. Really shocking that it’s taken almost 2 months to get nothing.

• 
  Mr H 🦡 (@EngHanrahan) reported 52 minutes ago from Walthamstow, England

  @Plusnet hey guy, my adsl speed dropped to 2mb yesterday and now it won’t connect at all, would you be able to help?

• 
  MadameCholet (@PurpleDon1973) reported 53 minutes ago from Ilford, England

  @bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service

• 
  Harrison2020 (@Harrison20202) reported 58 minutes ago from Wandsworth, England

  I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  DAN PRICE 🌴 (@danbodyprime) reported 3 minutes ago

  @Plusnet Hi, guys! I sent you a message about an hour ago about my mum’s new connection. Could someone please come back to me to help finalise the setup?

• 
  dean cairns (@deancairns1976) reported 8 minutes ago

  @Plusnet can someone please ring me I have no service on my mobile this past 2 days

• 
  James Cooper (@s1mpletruths) reported 8 minutes ago

  @plusnet really want to register with your broadband service but you have a serious glitch with your call centre and I keep getting cut off half way through. Please call me

• 
  Bev (@Cousins155) reported 8 minutes ago

  @BlackSheep0911 @Plusnet Same here! My monthly contract is increasing from the end of the month, any chance anybody out there to get a online petition to force these theives 2 start playing ball. If not why don't we all get together & cancel direct debits as the only language they understand is MONEY!

• 
  Xan (@xanpagebrown) reported 9 minutes ago

  @sortoftruejosh @ZainRaz4 Oh wow… my dad doesn’t want to be with bt again because they hiked up his price by nearly double on his EE phone and BT broadband and I’ve had nothing but bad experiences with sky. Plusnet router is **** because it’s a bt hub 5 with a skin slapped on. Idk then

• 
  Jonathan Ledbury 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@LedburyJonathan) reported 12 minutes ago

  @Plusnet Still waiting for you to sort my renewal problem. A new contract follows an old one, they don't overlap. Why does this come as a revelation to you clowns? What is wrong with you?

• 
  Alison Jacobs (@jodenan) reported 14 minutes ago

  @Plusnet Hi, as of a few minutes ago I'm getting 'service unavailable' on my webmail and can't get back into it. The rest of the website seems OK. Can you help?

• 
  Scarlett (@Scarlet40973002) reported 14 minutes ago

  @Plusnet Since the Youview update a few days ago the box is now painfully slow! Really delayed responses when pressing buttons etc. I've noticed other people on here are also experiencing this issue. Is a resolution being worked on? @BTCare @YouViewSupport

• 
  Bev (@Cousins155) reported 16 minutes ago

  @jimmerc25 @Plusnet They truly are the worst, absolutely appalling! Money grabers, promise you the earth and deliver nothing! But quite happy to take your money every month without fail.

• 
  Richard Snow (@BlackSheep0911) reported 17 minutes ago

  @Plusnet In the last 2 days my Internet speed has gone from bad to painful. Netflix is buffering every 2 minute. Over £30 a month for it to take me 2 hours to watch a half hour program.