Plusnet Outage Report in Lee, Greater London, England

Problems in the last 24 hours in Lee, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lee, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

• Internet (68%)
• Wi-fi (15%)
• E-mail (10%)
• Total Blackout (6%)
• TV (1%)
• Phone (1%)

Live Outage Map Near Lee, England

The most recent Plusnet outage reports came from the following cities: London, City of Westminster, Romford, Hammersmith, Poplar, City of London, Hackney, Croydon, Hampstead, Islington, Harringay, Southwark, Paddington, Newham, and Tower Hamlets.

City	Problem Type	Report Time
London	Internet	23 minutes ago
London	Internet	3 hours ago
London	Internet	8 hours ago
London	Internet	3 days ago
London	Internet	3 days ago
City of Westminster	Total Blackout	4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Lee, England

Latest outage, problems and issue reports in Lee and nearby locations:

• 
  Danté Banks (@Dante_Banks) reported 2 minutes ago from Tottenham, England

  @BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡

• 
  ken (@uk12345) reported 2 minutes ago from Romford, England

  @nowtvhelp I've been told by BT that I can't uninstall NOW TV on a YouView box also it's not just me customers with BT Plusnet also got the same problem as me breaking up pictures freezing pictures I've been a lot of forums and they still complaints going on about the NOW TV app on YouView

• 
  Daniel Smith (@Scampboi) reported 3 minutes ago from Croydon, England

  @plusnethelp @plusnet if this page was shut down in May why is the feed still here why have an account up which no one checks?

• 
  AJ Green (@Green_AJ) reported 6 minutes ago from Kensington, England

  @Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????

• 
  Vikki (@Wattsit01) reported 8 minutes ago from Swanley, England

  @plusnethelp I've just noticed I cannot connect to my WiFi on my android phone in the front room of my house today. Wasn't an issue yesterday. Only upgraded to Plusnet this year to help with home schooling and haven't received the promised speeds either. Any suggestions?

• 
  Daniel Smith (@Scampboi) reported 9 minutes ago from Croydon, England

  @Plusnet for the second time in as many days my router has failed. It just randomly drops connection. I would never recommend you to anyone. In a time where people are working from home they need a reliable service and you are not it!

• 
  Kevin Dewes (@kevindewes) reported 13 minutes ago from Wandsworth, England

  @Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?

• 
  Rob Hanson (@robdogtrickies) reported 14 minutes ago from Poplar, England

  @Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next

• 
  PETER PAHOR (@PETERPAHOR) reported 17 minutes ago from Poplar, England

  The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.

• 
  Danté Banks (@Dante_Banks) reported 23 minutes ago from Tottenham, England

  @BibiLynch @Plusnet @VodafoneUK Anything I can do to help?

• 
  Harrison2020 (@Harrison20202) reported 26 minutes ago from Wandsworth, England

  However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp

• 
  🎩 Luke Ray ルーク レイ (@Skypirate_) reported 29 minutes ago from Sutton at Hone, England

  So nobody been living in this flat since last year but apparently there was a cease order on my phone line switchover? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.

• 
  Danté Banks (@Dante_Banks) reported 29 minutes ago from Tottenham, England

  @BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.

• 
  PETER PAHOR (@PETERPAHOR) reported 34 minutes ago from Poplar, England

  The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.

• 
  Andy 💙 🇪🇺 (@andywash) reported 34 minutes ago from Hackney, England

  @VirtualAstro No problems on my Mac (on plusnet)

• 
  Daniel (@Daninho58) reported 38 minutes ago from Poplar, England

  @Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.

• 
  Kevin Dewes (@kevindewes) reported 41 minutes ago from Wandsworth, England

  @Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.

• 
  Clive Slade (@the_lazy_ferret) reported 48 minutes ago from Seal, England

  Anyone else in Sevenoaks area having issues with @plusnet ? Was working fine until about 15:50, now the router connects, but all websites time out. Their site says nothing is wrong, but other checkers say there is a big problem.

• 
  Nick Faber (@NickFaber) reported 48 minutes ago from Hackney, England

  @plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!

• 
  🎩 Luke Ray ルーク レイ (@Skypirate_) reported 55 minutes ago from Sutton at Hone, England

  So nobody been living in this flat since last year but apparently there was a cease order on my phone line? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  💫Lisa💫 (@pinktishi) reported 6 minutes ago

  Is there a problem with the network? Or is it just me #plusnet

• 
  Candy brewer (@C4NDYB) reported 8 minutes ago

  @Plusnet No your not at all, you keep people hanging on the phone for over 1/2 hour then pass from pillar to post. Your service is atrocious

• 
  BollywoodJules (@BollywoodJules) reported 9 minutes ago

  @plusnethelp reaching the end of my tether. Simply need email re-activating but customer service phoneline seems unable to make this happen despite multiple calls. What is the problem please? Maybe @BBCWatchdog can find out? #plusnet #plusnethelp

• 
  Berair (@yaberair) reported 9 minutes ago

  @Plusnet BAD services. Switched provider as promised better services by you. You promised come in, the minute my provider stops. Chasing you 4 two days after my provider stoped. When you finally answered you said your engineer informed you, i can only get wifi in 4 weeks time

• 
  Candy brewer (@C4NDYB) reported 12 minutes ago

  @plusnet calling again on another number and still holding with the worst music ever! Your company is terrible at sorting out issues, once you have your customers money you really dont care

• 
  Stuart McCarthy (@mccarthy_stuart) reported 14 minutes ago

  @plusnethelp Hi - my broadband is due to be connected at midnight tonight and had an email saying my question closed and order cancelled as I no longer want to be with Plusnet! No idea what's going on. I need my WiFi set up as planned. Can someone help please?

• 
  Candy brewer (@C4NDYB) reported 16 minutes ago

  @Plusnet you call me at 830am regarding charging me £130 to leave because YOU could not provide the internet for me but you fail to deal with all my queries. Your customer service is atrocious

• 
  Ben Rogerson 🐸 (@BenRogerson_) reported 16 minutes ago

  Hi @Plusnet @plusnethelp Been with you for years and recently renewed the contract. Connection slower than ever and the old router keeps conking out... Maybe a new upto date one for a loyal customer?

• 
  247 London Locksmith (@247LondonLocks) reported 17 minutes ago from Barnet, England

  @Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?

• 
  Stuart McCarthy (@mccarthy_stuart) reported 19 minutes ago

  @plusnethelp Hi - my broadband is due to be connected at midnight tonight and had an email saying my question closed and order cancelled as I no longer want to be with Plusnet! No idea what's going on. I need my WiFi set up as planned. Can someone please help?