Plusnet Outage Report in Lee, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Lee, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (14%)
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Total Blackout (10%)
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E-mail (7%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Lee, Greater London, England
The most recent Plusnet outage reports came from the following cities: London, Hammersmith, Hackney, City of Westminster, Croydon, Purley, Coldblow, Newham, Harringay, Bermondsey, Poplar, Islington, Lewisham, Bromley and Ilford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hammersmith |
Internet | |
| Hammersmith |
Internet | |
| London |
Internet | |
| Hackney |
||
| Hammersmith |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Lee, England
Latest outage, problems and issue reports in Lee and nearby locations:
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yunus
(@_yunu5) reported
from
Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated
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Selina Wray 🍊
(@SelinaWray) reported
from
Lambeth, England
1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂
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Allison Randell
(@PictureEdAlly) reported
from
Camberwell, England
@plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.
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Jellicle as Fuck
(@dansette) reported
from
Hackney, England
@octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.
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Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
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Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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Daniel
(@Daninho58) reported
from
Poplar, England
@Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.
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PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.
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Rob Hanson
(@robdogtrickies) reported
from
Poplar, England
@Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next
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Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
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Graham Guy 🇪🇺
(@grahamguy) reported
from
Biggin Hill, England
. @plusnethelp @Plusnet I repeat, what is the escalation process when Tech Support cannot or will not provide support?
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Katherine
(@Pebblepower23) reported
from
Romford, England
@plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi
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ken
(@uk12345) reported
from
Romford, England
@nowtvhelp I've been told by BT that I can't uninstall NOW TV on a YouView box also it's not just me customers with BT Plusnet also got the same problem as me breaking up pictures freezing pictures I've been a lot of forums and they still complaints going on about the NOW TV app on YouView
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PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.
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jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
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Aaron Holloway-Nahum
(@AaronHNahum) reported
from
Camberwell, England
Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE
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Graham Guy 🇪🇺
(@grahamguy) reported
from
Biggin Hill, England
@MarcAllera Why is @plusnethelp ignoring a very simple problem? Failed number port from EE to @Plusnet - Support are not supporting and no-one on Social is responding. Why?
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yunus
(@_yunu5) reported
from
Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated
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Lewis Hardwick
(@lewis_hardwick) reported
from
Crayford, England
So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.
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Helen Parton
(@TotalOfficeBook) reported
from
Islington, England
@Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Bernard
(@badinaz) reported
@Plusnet Faults reporting link is down for maintenance
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Matt_M 🍓🥕🌻 🚲
(@AllotmentMatt) reported
@Plusnet My b/b is running at the amazing speed of 0.55mbps. How am I meant to work from home with such a poor service? I've forgotten how many times I've brought this up but still regularly get less than 2 mbps.
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Donnythebull
(@plot130) reported
@Plusnet Hi we have an engineer booked to come tomorrow to look at our router and I wanted to ask a question about the engineers visit. Can you help with that?
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Siwan 🐾
(@IamSiwan) reported
@Plusnet Yesterday I arranged to switch to you on the 27th September but last night I had an email confirming the switch on the 20th! I'll be penalised by my current provider if the switch occurs before the 26th so can this switch date be changed? Otherwise I'll have to cancel...
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Bernard
(@badinaz) reported
@Plusnet I thought I had sent a DM, but not very accomplished at Twitter. I have an adapter plugged into Telephone line inlet, one side phone, one side broadband. Otherwise no ‘extension’. It’s the same set up I have applied for 2 other providers and not had so much trouble.
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Lime Assistive Technology Ltd, UK
(@Lime_AT_Ltd_UK) reported
@Plusnet Anoush. I am using a #Dreytek router, but the problem is intermittent, and also prevents me from using my iPhone's hotspot. Our #MacMini appears unaffected, so its definitely a @Windows issue. Very frustrating. @MSFTEnable
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Lime Assistive Technology Ltd, UK
(@Lime_AT_Ltd_UK) reported
@Plusnet Hi. Apologies for my delayed reply. I realised it was a Windows issue as the Ethernet status showed data packets coming in and going out. I then tried to connect to my iPhone's hotspot. When that caused the same issue, I reset the network settings which worked! Thanks, Sarah
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Stephen Hughes
(@sghughes42) reported
@Plusnet I've already asked her to do this with the fault that she reported a while back which still hasn't been fixed. Unfortunately I live some distance away so while I originally set this up for her I don't get to see her often to help with issues like this.
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Plusnet
(@Plusnet) reported
@sghughes42 Thanks for getting back in touch, we're not able to confirm any details relating directly to the account over Social Media. I'd advise to contact our Support Team on 0800 432 0200 if you're unable to view emails. - Curtis, Plusnet Sheffield
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John Barony
(@jonbarony) reported
@jonbarony @Plusnet Broadband is down in Aylesbury received no emails that work is to be done on exchange ; ANY IDEAS PLUSNET ?