Plusnet Outage Report in Lee, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Lee, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (14%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Lee, Greater London, England
The most recent Plusnet outage reports came from the following cities: London, Croydon, Southwark, Hackney, Wandsworth, Hammersmith, City of Westminster, Newham, Paddington, Poplar, Ilford, Camden Town, Romford, City of London and Harringay.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Croydon |
Internet | |
| London |
Wi-fi | |
| Southwark |
Internet | |
| Hackney |
Internet | |
| Wandsworth |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Lee, England
Latest outage, problems and issue reports in Lee and nearby locations:
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Aaron Holloway-Nahum
(@AaronHNahum) reported
from
Camberwell, England
Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE
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Alan
(@BigAlxyz) reported
from
Hackney, England
@sunny_hundal Plusnet good for me here in E9. Very reliable, good customer service. Probably not the cheapest but I’m pretty happy overall.
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Laura Attridge
(@laura_attridge) reported
from
Bromley, England
@kiahshabka @Plusnet Mine too! Also @Plusnet. Been having issues for about 4 days now. NOT impressed at all.
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Katherine
(@Pebblepower23) reported
from
Romford, England
@plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi
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Richard Carroll
(@rackitman) reported
from
Wandsworth, England
@Plusnet what APPALLING customer service! Ordered 8th May, today you tell me the order was cancelled... With another TWO WEEKS until I'm connected. Leaving me without phone/Internet... NOT GOOD ENOUGH
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Kylie Ainslie
(@DrKAinslie) reported
from
Islington, England
You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet
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HMS Beagle
(@HMSbeagle1820) reported
from
City of London, England
Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp
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Mila Griebel
(@MilaGriebel) reported
from
Camden Town, England
@plusnethelp and we have no Internet again. Anyone thinking of getting Plusnet don't . Eratic service . Blame.everyone except them selves. Admit it's their fault and the after 4 days still not fixed.
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graham eveleigh
(@bigGeveleigh) reported
from
Bromley, England
Brilliant service from @Plusnet who patiently spent 45mins on the phone with my 83 year old mother to get her connected back to her wifi! #greatservice #goingextramile
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Sarah Morton
(@SarahMorton6) reported
from
Wandsworth, England
@Plusnet once again absolute incompetence - February issues still not resolved and now a new one! #disappointed #poorcustomerservice
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Mila Griebel
(@MilaGriebel) reported
from
Camden Town, England
@plusnethelp You apparently have looked into it and for the moment it's working. Thank you for you passive aggressive message. In keeping with the tone of customer services at Plusnet.
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yunus
(@_yunu5) reported
from
Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated
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John Sandy
(@JohnLSandy) reported
from
Stratford, England
Oh @plusnethelp customer service just hung up on me. Said it before lads - don’t use #plusnet as your isp.
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HMS Beagle
(@HMSbeagle1820) reported
from
City of London, England
Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet
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Tim Easton
(@timeastonco) reported
from
Bromley, England
@toursick @plusnethelp Resorted to dragging a 10m Ethernet cable from plusnet router to PlayStation as you can never guarantee connection/strength over WiFi. Even then streaming can be an issue. Worst I’ve ever experienced.
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Barbara Broccoli
(@Errorfied) reported
from
Poplar, England
@Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.
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Indar Picton-Howell
(@NadirIndar) reported
from
Lambeth, England
Went with @sky (now broadband) cos it's cheap. Works ok, after some problems getting connected. Not as fast as @Plusnet.
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Anya Gair
(@anyaebgair) reported
from
London, England
Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service
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Kevin
(@londonkro) reported
from
Croydon, England
Never thought I’d say this but terrible service from @Plusnet this week. Online chat / help is constantly down, order not delivered and no update. Usually so good.
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Eileen Rumble
(@turtlesnursery) reported
from
Hackney, England
@Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Philip
(@pcbosworth) reported
@Plusnet I thought there was supposed to be no preferential treatment of network users? How come my wife (EE customer) gets 2-3bars of 4G and my daughter and I get no signal (Plusnet customers)? We have the same phones.
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Karl Anders 🇺🇦
(@LeafletsInLincs) reported
@JasonManford Surely as the fat bloke that advertises Plusnet you should get a decent service.
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James Dunn
(@WheyAyeWriter) reported
@Plusnet contacted about my internet issue on Monday and again yesterday and I still haven’t heard back from you. I work from home and you’re genuinely letting me down as I can’t do my work properly.
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John Gregory
(@JGM_Gregory) reported
@plusnet Hi, contacting you with 2 issues I need resolving if that is OK? John
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jo simcock
(@jo_simcock) reported
@Plusnet can you please answer emails. Dad in law has hundreds of calls made from his phone that he hadn't made, 01782 659257, sounds like someone pressing buttons when you call it. He's not dialing out, alzheimers dementia , twice we've logged it, please help
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Tacgnol
(@tacgnol_si_gnol) reported
@Plusnet Are you aware of any issues in the West Midlands right now? Getting significant timeouts and packet loss when attempting to browse the web.
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Rosalyn Newis
(@NewisRosalyn) reported
@umber_statement @Plusnet These phone companies all seem to be rubbish at sorting out what should be a standard process and apparently want to make money off people during the worst of times. Sadmin made harder.
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Tim
(@rillion9) reported
@Plusnet WHY HAVE I GOT NO MOBILE INTERNET? YOU'VE JUST TAKEN A MONTHLY PAY, I HAVE NOT GONE OVER MY DATA ALLOWANCE NOW OR LAST MONTH, SO WHAT'S THE PROBLEM????
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HowWeSurvive76
(@HowWeSurvive76) reported
@Plusnet Hello, my service has been upgraded to full fiber but my new router hasn't arrived yet. Has it been dispatched?
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skeir
(@Skeir_73) reported
@Plusnet Thanks. Thats exactly what i wanted and was told this wasn't possible which annoyed me as I am a loyal customer with 3x sim only deals with u and my fibre broadband, and I wanted 2 of the 3 sim only deals added to this and was told that would not be possible.