Plusnet

Plusnet Outage Report in Lee, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lee, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lee, Greater London, England 01/19/2026 20:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Lee, Greater London, England

The most recent Plusnet outage reports came from the following cities: London, Hackney, Hammersmith, Poplar, Croydon, Paddington, City of Westminster, Orpington, City of London, Newham, Islington, Wood Green, Southwark, Stepney and Harringay.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomHammersmith Internet
United KingdomPoplar Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Lee, England

Latest outage, problems and issue reports in Lee and nearby locations:

  • tandleman Tandleman (@tandleman) reported from Poplar, England

    @Plusnet Great service for a problem that occurred yesterday. Prompt and hopefully the new router solves the problem. Will let you know. 👍

  • EngHanrahan Mr H 🦡 (@EngHanrahan) reported from Walthamstow, England

    @Plusnet hey guy, my adsl speed dropped to 2mb yesterday and now it won’t connect at all, would you be able to help?

  • miktrinh mtrinh (@miktrinh) reported from London, England

    @Plusnet broadband is down in SE23 1AN area

  • MusicMoofie ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    @TelevisionGold @TVCatchup I used to have Plusnet when I lived in Glasgow and never had a single issue, and I used their own router and had Sky towards the end of living there

  • LinJaneThe2 Sir Aleks (They/Them) 🏳️‍🌈🏳️‍⚧️🇪🇺♿ (@LinJaneThe2) reported from London, England

    @Plusnet Wonder if you can help. Unable to access my Plusnet Hib Manager. WiFi working fine, have reset it to check. Just keep getting connection has reset page. Please could you check this for me. Thank you.

  • sarahpilates Sarah Pilates (@sarahpilates) reported from Camden Town, England

    @Plusnet very disappointed. As I now cannot use my home phone someone at plusnet needs to call me! I phoned and discussed. Suddenly I cannot make outgoing calls. Bad service after all these years.

  • NW6Penguin Napoleon (@NW6Penguin) reported from Camden Town, England

    @Plusnet my broadband is not working. Flashing orange. Has been since yesterday. Any known network outage?

  • DameClaraM Dame C 🧙🏼‍♀️ (@DameClaraM) reported from Bromley, England

    Not a good start to the day when your Internet connection goes bonkers. I hate trying to unravel tech. But @Plusnet support were great. Phew.

  • GMan40555684 GMan (@GMan40555684) reported from Sutton at Hone, England

    Hi, I’ve had Plusnet for about 4 months and despite my calls to you have no service outside my living room where my router is, this is awful and we have to use our own data indoors. Can you help please

  • utkhan79 Usman (@utkhan79) reported from Sutton at Hone, England

    @Plusnet my home internet is down and so is your website. Any issues at the back end?

  • stephpb Steph 🍻 (@stephpb) reported from Camden Town, England

    @Plusnet , unfortunately @WeAreOpenreach weren’t able to confirm that we have an appointment, just rather enigmatically that they’ve ‘been in contact’ with you. This contact wasn’t flagged when I was on the phone to you earlier trying to confirm appointment. Can you help?

  • NortysTweets Angeline Clean (@NortysTweets) reported from London, England

    Recently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..

  • tandleman Tandleman (@tandleman) reported from Poplar, England

    @Plusnet email has been down all day. Great. Next update tomorrow doesn't bode well.

  • FatimaDuerden Fatima Duerden 🇪🇺🇵🇹 (@FatimaDuerden) reported from Camberwell, England

    @SymienJennifer @Plusnet That’s great! Let’s see how the problem is solved tomorrow… 🤞🤞

  • CharineJohn Charine John (@CharineJohn) reported from Camden Town, England

    @Plusnet just had the misfortune of speaking to the most sarcastic, patronising person I’ve had the bad luck to speak to in years. His parting shot was that all complaints about him must be directed to him! How else can I contact yr complaints dept please?

  • Jo48651873 Jo (@Jo48651873) reported from Islington, England

    @Plusnet the internet stability has been dreadful for 2 days really disrupting my job what’s going on

  • PurpleDon1973 MadameCholet (@PurpleDon1973) reported from Ilford, England

    @bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service

  • RossMatthewGat3 @RossMatthewNorthLondon.com (@RossMatthewGat3) reported from Camden Town, England

    @Plusnet - I enjoy being a customer of your's but I what don't enjoy, when I am having to account for every penny at the moment due to being in between jobs, is being presented with a Bill which is two months worth of usage. It is *so important for companies like yourself to get

  • stephpb Steph 🍻 (@stephpb) reported from Camden Town, England

    @OpenreachHelp @Plusnet It’s a business and there is apparently an issue at your end. An issue that lets plusnet arrange appointments that you guys are never going to show up to. Really shocking that it’s taken almost 2 months to get nothing.

  • LinJaneThe2 Sir Alex of the Knight 🏳️‍🌈🇪🇺♿💙 (@LinJaneThe2) reported from London, England

    @plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • BrimmellDen Den Brimmell 🇺🇦💙 The NHS (@BrimmellDen) reported

    @PhilBatemanMBE I don’t know if you can do anything to help but last Monday,City Fibre dug up the end of our street & since then several of my neighbours & my mom have been without phone &/or internet.Between us my mom & I have contacted @Plusnet & @bt_uk but got nowhere…

  • Plusnet Plusnet (@Plusnet) reported

    @MelJPotter I'd recommend that you speak to our Customer Options team about your package as they may be able to move you on to the 6GB for £6 per month tariff. The team are available on 500 from your Plusnet mobile or 0800 079 1133 from any phone. Regards, Emily Plusnet Leeds 🌞

  • tyrewulf Just Dave 🇬🇧🐺🇵🇹 (@tyrewulf) reported

    @PhilBatemanMBE If only there was a Councillor who would use his authority to make a call into #PlusNet's managing director instead of tweeting about the problem. Do you know of one Cllr. Bateman?

  • officialbobzta BOBBY W (@officialbobzta) reported

    @Plusnet Yes you should be sorry. It's been years and we are STILL paying for a service that DOESN'T work!

  • REMITINTEGRITY Vern (@REMITINTEGRITY) reported

    @PriapusIQ We received similar bollocks from Plusnet increasing our wifi pro rata with so called inflation. I sent them an email saying yes no problem but inflation is only transitory.

  • officialbobzta BOBBY W (@officialbobzta) reported

    Hi! @Plusnet I have contacted you a number of times regarding my dad's phone line that doesn't work. It's been around 2 years now and STILL doesn't work yet he's still paying for it!?!

  • BrimmellDen Den Brimmell 🇺🇦💙 The NHS (@BrimmellDen) reported

    ….on Friday I was told by @Plusnet that the problem would be fixed by 15:30 yesterday but,no joy. Today my mom phoned @Plusnet using my landline (our service is fine but we’re fibre optic) & was told that @WeAreOpenreach were doing “dig work” in the street to fix the problem….

  • BethanDowning_ Bethan Downing (@BethanDowning_) reported

    @Plusnet Our Wifi has not working since yesterday afternoon. Have tried restarting it many times but still getting nothing. Our postcode is SE24. Are there problems in the area? Thanks

  • Plusnet Plusnet (@Plusnet) reported

    @BenjaminEHowe Sorry about that, Ben. It's likely that this is something that we will support in the future but we don't yet have a date as to when this will be. Regards, Emily Plusnet Leeds 🌞

  • JPB_Islington AnIslingtonGay (@JPB_Islington) reported

    @thelongestone @Plusnet Very poor. And possibly also discriminatory