Plusnet Outage Report in Lee, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Lee, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Lee, Greater London, England
The most recent Plusnet outage reports came from the following cities: London, City of Westminster, Croydon, Hampstead, Hackney, Islington, Harringay, City of London, Southwark, Paddington, Newham, Hammersmith, Tower Hamlets, Dagenham and Sevenoaks.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Lee, England
Latest outage, problems and issue reports in Lee and nearby locations:
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Daniel Smith
(@Scampboi) reported
from
Croydon, England
@Plusnet for the second time in as many days my router has failed. It just randomly drops connection. I would never recommend you to anyone. In a time where people are working from home they need a reliable service and you are not it!
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Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
@Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.
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MadameCholet
(@PurpleDon1973) reported
from
Ilford, England
@bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service
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Tandleman
(@tandleman) reported
from
Poplar, England
@Plusnet email has been down all day. Great. Next update tomorrow doesn't bode well.
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Steph 🍻
(@stephpb) reported
from
Camden Town, England
@OpenreachHelp @Plusnet It’s a business and there is apparently an issue at your end. An issue that lets plusnet arrange appointments that you guys are never going to show up to. Really shocking that it’s taken almost 2 months to get nothing.
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Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @Plusnet @VodafoneUK Anything I can do to help?
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Steph 🍻
(@stephpb) reported
from
Camden Town, England
@Plusnet , unfortunately @WeAreOpenreach weren’t able to confirm that we have an appointment, just rather enigmatically that they’ve ‘been in contact’ with you. This contact wasn’t flagged when I was on the phone to you earlier trying to confirm appointment. Can you help?
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Tandleman
(@tandleman) reported
from
Poplar, England
@Plusnet Great service for a problem that occurred yesterday. Prompt and hopefully the new router solves the problem. Will let you know. 👍
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Napoleon
(@NW6Penguin) reported
from
Camden Town, England
@Plusnet my broadband is not working. Flashing orange. Has been since yesterday. Any known network outage?
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🎩 Luke Ray ルーク レイ
(@Skypirate_) reported
from
Sutton at Hone, England
So nobody been living in this flat since last year but apparently there was a cease order on my phone line switchover? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.
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Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp
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GMan
(@GMan40555684) reported
from
Sutton at Hone, England
Hi, I’ve had Plusnet for about 4 months and despite my calls to you have no service outside my living room where my router is, this is awful and we have to use our own data indoors. Can you help please
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Jo
(@Jo48651873) reported
from
Islington, England
@Plusnet the internet stability has been dreadful for 2 days really disrupting my job what’s going on
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Mr H 🦡
(@EngHanrahan) reported
from
Walthamstow, England
@Plusnet hey guy, my adsl speed dropped to 2mb yesterday and now it won’t connect at all, would you be able to help?
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Usman
(@utkhan79) reported
from
Sutton at Hone, England
@Plusnet my home internet is down and so is your website. Any issues at the back end?
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Daniel Smith
(@Scampboi) reported
from
Croydon, England
@plusnethelp @plusnet if this page was shut down in May why is the feed still here why have an account up which no one checks?
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Clive Slade
(@the_lazy_ferret) reported
from
Seal, England
Anyone else in Sevenoaks area having issues with @plusnet ? Was working fine until about 15:50, now the router connects, but all websites time out. Their site says nothing is wrong, but other checkers say there is a big problem.
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡
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S.
(@Shazzabam) reported
from
Islington, England
@Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Louise
(@LClarkdashian) reported
The worst customer service I’ve ever experienced @Plusnet!
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Andrew Pettey
(@a1pettey) reported
from
Pyle, Wales
@plusnethelp Hi. I am moving house and need to arrange for a transfer for my Plusnet Broadband if possible or cancel my contract. So hard trying get through on the phone. On hold for ages and no indication where you are in a queue.
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Philip Challinor
(@pchallinor) reported
Decent of @plusnet to restore the buttons on their webmail service. Doubtless the withdrawal of all other little conveniences, including access to emails, is a price well worth paying.
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Dami Agunbiade
(@DamiAgunbiade) reported
@KTindall @Safah_987 @OpenreachHelp If Plusnet haven't escalated the issue with Openreach then it probably won't be seen as a priority issue.
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Denise Sutcliffe
(@foreverdenise61) reported
@plusnethelp 210533916 this problem has gotten worse. Phone line is fine but broadband keeps failing, becoming a nightmare. If this is not fixed I will have to leave Plusnet as I work from home. Original problem was that the username on the hub had reset to setup@...
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Alex Marshall
(@alex_penyfai) reported
I don't know how many of you use Plus Net for your Wifi and phone, but I had a problem and sent a message asking for help on twitter plusnet help. No reply. So yesterday I sent simple message "Could you, at least, acknowledge this message" Still no reply. Time to move on?
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hard times
(@welsh_robo) reported
@Plusnet Here to help? Well I have been trying for weeks to sort out my slow wifi. I get no response for you
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Bond, James ***** Bond
(@BondPhuck) reported
Sky broadband is a joke. @SkyHelpTeam how the hell is offering me the exact same package a new customer would get good enough to keep me as a customer? Switching to plusnet. Shorter contracts and faster speeds for the same exact price.
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RadicalPsychologist
(@TheBehaviourGuy) reported
@Plusnet your customer service is utterly appalling, what do I have to do to get to talk to someone? I've messaged and rung multiple times. A disgrace. @Ofcom @plusnethelp
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Sih1984
(@Sih19842) reported
@plusnethelp @Plusnet is there an outage at Lynstone, Bude, Cornwall. No Internet since 4pm yesterday. Need it to work from home.