Plusnet Outage Report in Lee, Greater London, England

Problems in the last 24 hours in Lee, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lee, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

• Internet (67%)
• Wi-fi (15%)
• E-mail (8%)
• Total Blackout (8%)
• TV (1%)
• Phone (1%)

Live Outage Map Near Lee, England

The most recent Plusnet outage reports came from the following cities: City of Westminster, Romford, London, Hammersmith, Poplar, City of London, Hackney, Croydon, Hampstead, Islington, Harringay, Southwark, Paddington, Newham, and Tower Hamlets.

City	Problem Type	Report Time
City of Westminster	Total Blackout	12 hours ago
Romford	Internet	16 hours ago
London	Internet	1 day ago
London	Internet	2 days ago
London	Internet	2 days ago
London	Wi-fi	2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Lee, England

Latest outage, problems and issue reports in Lee and nearby locations:

• 
  Harrison2020 (@Harrison20202) reported 33 seconds ago from Wandsworth, England

  @Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.

• 
  GMan (@GMan40555684) reported 5 minutes ago from Sutton at Hone, England

  Hi, I’ve had Plusnet for about 4 months and despite my calls to you have no service outside my living room where my router is, this is awful and we have to use our own data indoors. Can you help please

• 
  Usman (@utkhan79) reported 6 minutes ago from Sutton at Hone, England

  @Plusnet my home internet is down and so is your website. Any issues at the back end?

• 
  Sir Aleks (They/Them) 🏳️‍🌈🏳️‍⚧️🇪🇺♿ (@LinJaneThe2) reported 7 minutes ago from London, England

  @Plusnet Wonder if you can help. Unable to access my Plusnet Hib Manager. WiFi working fine, have reset it to check. Just keep getting connection has reset page. Please could you check this for me. Thank you.

• 
  Mr H 🦡 (@EngHanrahan) reported 8 minutes ago from Walthamstow, England

  @Plusnet hey guy, my adsl speed dropped to 2mb yesterday and now it won’t connect at all, would you be able to help?

• 
  Napoleon (@NW6Penguin) reported 9 minutes ago from Camden Town, England

  @Plusnet my broadband is not working. Flashing orange. Has been since yesterday. Any known network outage?

• 
  MadameCholet (@PurpleDon1973) reported 15 minutes ago from Ilford, England

  @bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service

• 
  Tandleman (@tandleman) reported 15 minutes ago from Poplar, England

  @Plusnet email has been down all day. Great. Next update tomorrow doesn't bode well.

• 
  Steph 🍻 (@stephpb) reported 17 minutes ago from Camden Town, England

  @OpenreachHelp @Plusnet It’s a business and there is apparently an issue at your end. An issue that lets plusnet arrange appointments that you guys are never going to show up to. Really shocking that it’s taken almost 2 months to get nothing.

• 
  Sir Alex of the Knight 🏳️‍🌈🇪🇺♿💙 (@LinJaneThe2) reported 18 minutes ago from London, England

  @plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?

• 
  Harrison2020 (@Harrison20202) reported 22 minutes ago from Wandsworth, England

  I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet

• 
  Dame C 🧙🏼‍♀️ (@DameClaraM) reported 29 minutes ago from Bromley, England

  Not a good start to the day when your Internet connection goes bonkers. I hate trying to unravel tech. But @Plusnet support were great. Phew.

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 35 minutes ago from Bromley, England

  @TelevisionGold @TVCatchup I used to have Plusnet when I lived in Glasgow and never had a single issue, and I used their own router and had Sky towards the end of living there

• 
  Angeline Clean (@NortysTweets) reported 36 minutes ago from London, England

  Recently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..

• 
  S. (@Shazzabam) reported 42 minutes ago from Islington, England

  @Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help

• 
  Jo (@Jo48651873) reported 46 minutes ago from Islington, England

  @Plusnet the internet stability has been dreadful for 2 days really disrupting my job what’s going on

• 
  mtrinh (@miktrinh) reported 49 minutes ago from London, England

  @Plusnet broadband is down in SE23 1AN area

• 
  Harrison2020 (@Harrison20202) reported 55 minutes ago from Wandsworth, England

  However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp

• 
  Steph 🍻 (@stephpb) reported 56 minutes ago from Camden Town, England

  @Plusnet , unfortunately @WeAreOpenreach weren’t able to confirm that we have an appointment, just rather enigmatically that they’ve ‘been in contact’ with you. This contact wasn’t flagged when I was on the phone to you earlier trying to confirm appointment. Can you help?

• 
  Tandleman (@tandleman) reported 56 minutes ago from Poplar, England

  @Plusnet Great service for a problem that occurred yesterday. Prompt and hopefully the new router solves the problem. Will let you know. 👍

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  𝓢 𝓛𝓸𝓶𝓪𝔁 (@NottArchaeology) reported 2 minutes ago

  @Plusnet are there issues affecting your service in the chesterfield area? My broadband is down.

• 
  Millar Millar (@MarkMillarx889) reported 3 minutes ago

  @Plusnet Do you not understand English when you are commenting in English, my mother has try to get this sorted out a number of times. The next step is a complaint to ofcom and legal action in court against plusnet for breach of contract.

• 
  DannyBleep 🇬🇧❤️🇺🇦 (@DannyBleep) reported 5 minutes ago

  Wow! Just got an email telling me I'll have an £8 a month increase. For what? My service hasn't improved. Guess I'll be cancelling with @Plusnet today.

• 
  ROBERT JOHNSON (@robjo2112) reported 7 minutes ago

  When are @Plusnet and @plusnethelp gonna get off their respective arses and fix my broadband which went down at 1pm YESTERDAY? This is ridiculous. Never been treated like this since BB became a thing to have. Disgraceful. Appalling. Shameful. Should I get @Ofcom or whoever on it?

• 
  Hayley Firth (@Haylestone88) reported 8 minutes ago

  @O2 @thepeterhunt I'll just add that I agree with Peter, and I usually can't access the internet. Your team insisted it's plusnet, but it's not, it's the issues with accessing the internet on O2 when your masts are down as everything else works.

• 
  Gemma (@GemmaBeath) reported 8 minutes ago

  @Plusnet can anyone help let me know when my fibre will be connected? I haven’t had any update on when it will be done and I placed my order on 4th Feb

• 
  Gemma Whitehead (@GemmaWh0) reported 11 minutes ago

  @Plusnet I’m trying to report a problem with my broadband but your reporting line is not connecting. My service and speed has been worsening over the last month and is now at a virtual standstill!!

• 
  Booker Dewitt 💔 (@WrecklessGamer) reported 15 minutes ago

  @ExileIrish I did a quick test on the girls TV upstairs and seemed ok but they'll soon let me know if any issues. I replaced the plusnet router with a brilliant TP-Link one so if I have to do it again, I shall!

• 
  Booker Dewitt 💔 (@WrecklessGamer) reported 16 minutes ago

  @refuse2exercise Too soon to tell. It will deffo help downloading games. To be fair my Plusnet fibre was solid, I have been with them a loooooong time. But my contract was up and Virgin were the only option here for superfast speeds at a good price, so went for it!

• 
  KJ (@karatejenny) reported 19 minutes ago

  @Plusnet my mum has been waiting for a text or email about when she can set up her new router. The old service was disconnected this morning but she hasn’t had anything from you yet. Please can you contact me about this??