Plusnet outages and service status in Lee, England

Problems in the last 24 hours in Lee, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lee, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Lee, England

The most recent Plusnet outage reports came from the following cities: Southwark, City of London, and City of Westminster.

City	Problem Type	Report Time
Southwark	Internet	4 hours ago
City of London	Internet	1 day ago
City of Westminster	Internet	2 days ago
Southwark	Wi-fi	23 days ago
Southwark	Internet	1 month ago
Southwark	Wi-fi	1 month ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Lee, England

Latest outage, problems and issue reports in Lee and nearby locations:

• 
  Daniel (@Daninho58) reported 30 seconds ago from Poplar, England

  @Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.

• 
  Fatima Duerden 🇪🇺🇵🇹 (@FatimaDuerden) reported 6 minutes ago from Camberwell, England

  @SymienJennifer @Plusnet That’s great! Let’s see how the problem is solved tomorrow… 🤞🤞

• 
  HMS Beagle (@HMSbeagle1820) reported 24 minutes ago from City of London, England

  Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp

• 
  Aaron Holloway-Nahum (@AaronHNahum) reported 25 minutes ago from Camberwell, England

  Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

• 
  Rob Hanson (@robdogtrickies) reported 27 minutes ago from Poplar, England

  @Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next

• 
  Dame C 🧙🏼‍♀️ (@DameClaraM) reported 29 minutes ago from Bromley, England

  Not a good start to the day when your Internet connection goes bonkers. I hate trying to unravel tech. But @Plusnet support were great. Phew.

• 
  John Sandy (@JohnLSandy) reported 31 minutes ago from Stratford, England

  Oh @plusnethelp customer service just hung up on me. Said it before lads - don’t use #plusnet as your isp.

• 
  yunus (@_yunu5) reported 31 minutes ago from Stratford, England

  @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated

• 
  HMS Beagle (@HMSbeagle1820) reported 33 minutes ago from City of London, England

  Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet

• 
  yunus (@_yunu5) reported 33 minutes ago from Stratford, England

  @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated

• 
  Tandleman (@tandleman) reported 33 minutes ago from Poplar, England

  @Plusnet email has been down all day. Great. Next update tomorrow doesn't bode well.

• 
  Tim Easton (@timeastonco) reported 39 minutes ago from Bromley, England

  @toursick @plusnethelp Resorted to dragging a 10m Ethernet cable from plusnet router to PlayStation as you can never guarantee connection/strength over WiFi. Even then streaming can be an issue. Worst I’ve ever experienced.

• 
  PETER PAHOR (@PETERPAHOR) reported 39 minutes ago from Poplar, England

  The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.

• 
  Allison Randell (@PictureEdAlly) reported 43 minutes ago from Camberwell, England

  @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

• 
  ⭐⭐Baron von Nilesy🌍 (@MilliLeaks_) reported 46 minutes ago from Camberwell, England

  @osgood9 @Plusnet @middleoftheshed Watched the first episode last week without any problems. I hope to do so again if my aforementioned broadband allows it.

• 
  graham eveleigh (@bigGeveleigh) reported 52 minutes ago from Bromley, England

  Brilliant service from @Plusnet who patiently spent 45mins on the phone with my 83 year old mother to get her connected back to her wifi! #greatservice #goingextramile

• 
  PETER PAHOR (@PETERPAHOR) reported 57 minutes ago from Poplar, England

  The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 57 minutes ago from Bromley, England

  @TelevisionGold @TVCatchup I used to have Plusnet when I lived in Glasgow and never had a single issue, and I used their own router and had Sky towards the end of living there

• 
  Tandleman (@tandleman) reported 57 minutes ago from Poplar, England

  @Plusnet Great service for a problem that occurred yesterday. Prompt and hopefully the new router solves the problem. Will let you know. 👍

• 
  Barbara Broccoli (@Errorfied) reported 58 minutes ago from Poplar, England

  @Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  𝔅͛𝔯͛𝔦͛𝔞͛𝔫͛ ͛𝔚͛𝔥͛𝔢͛𝔩͛𝔱͛𝔬͛𝔫͛ (@brianwhelton) reported 1 minute ago

  @R4CK4TT4CK @bt_uk You do know Plusnet are BT? I was with them until they moved all their business customers over to BT. The Plusnet customers service team (not that I had much cause to contact them) were awesome.

• 
  Widge80 (@wendy4robbie) reported 6 minutes ago

  @Plusnet have restricted my service as payment hasn’t been made(despite setting up a DD!). I have tried to pay online several times but payment page is not working. I called 3 different numbers between 18:20 and 18:40 and been told their lines are closed and only open 8am-8pm?!

• 
  Kirsty@Quarriers (@Kirstyelsevfit) reported 10 minutes ago

  Absolutely ridiculous, actually non existent service from Plusnet. They pride themselves on their customer service but they cant provide the actual wifi service! Dont have any solutions and are only friendly when they can solve the problem.

• 
  em b (@emb99483795194) reported 11 minutes ago

  @Plusnet we have no had no wifi for two days in the LE10 area. what is going on? everytime we message we get a text that provides differing lengths of how long repairs are going to take. will we get a refund based on the fact we have been two days without sufficient service?

• 
  SteveHooker (also bluesky) 🇪🇺🔶 #FBPE 💙 #FBPA (@Steve_Hooker) reported 11 minutes ago

  If you have a problem with the installation done by OpenReach or their contractor. @Plusnet apparently cannot contact anyone on the installation side! So any problem with a Plusnet installation you are screwed.

• 
  Craig Jump (@Craig_Jump) reported 12 minutes ago

  How is reporting a line fault for an elderly, vulnerable neighbour a GDPR issue ?, Plusnet refused to take the number and log a fault due to GDPR, I was not asking for any personal info.. just wanted them to log a fault #bonkers #nocommonsense @Plusnet

• 
  John Doe (@grumps1000x) reported 13 minutes ago

  @Plusnet @Plusnet any reason you are replying back to others and ignoring my attempt to get help for my mam?

• 
  Flower Pot (@FlowerP79667758) reported 13 minutes ago

  @Plusnet are Openreach coming today to fix fault?The engineers came yesterday and found the fault. It was caused by the is pavement being dug up and wire cut. They have identified where the break is. Openreach have said you have to contact them, Ofcom rules.

• 
  Caroline (@CraftyGirl1460) reported 14 minutes ago

  @Plusnet Been a customer for years. Moved to Full Fibre this morning. Now problems!! Not Internet cable sent. Need Internet and mobile for health reasons. I'm deaf and Kelly (Open Reach) send guy who mumbles with heavy foreign accent! I want my Internet back please 😥

• 
  Mike (@mcnux) reported 18 minutes ago

  @Plusnet For the past two weeks I’ve been having trouble accessing website with lots of server not responding and very long load times and timeouts. What’s going on?