Plusnet Outage Report in Lee, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Lee, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Lee, Greater London, England
The most recent Plusnet outage reports came from the following cities: City of London, Croydon, London, Romford, City of Westminster, Hampstead, Hackney, Islington, Harringay, Southwark, Paddington, Newham, Hammersmith, Tower Hamlets and Dagenham.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Internet | |
| City of London |
Internet | |
| Croydon |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Lee, England
Latest outage, problems and issue reports in Lee and nearby locations:
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Daniel Smith
(@Scampboi) reported
from
Croydon, England
@Plusnet for the second time in as many days my router has failed. It just randomly drops connection. I would never recommend you to anyone. In a time where people are working from home they need a reliable service and you are not it!
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Steph 🍻
(@stephpb) reported
from
Camden Town, England
@OpenreachHelp @Plusnet It’s a business and there is apparently an issue at your end. An issue that lets plusnet arrange appointments that you guys are never going to show up to. Really shocking that it’s taken almost 2 months to get nothing.
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Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.
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Clive Slade
(@the_lazy_ferret) reported
from
Seal, England
Anyone else in Sevenoaks area having issues with @plusnet ? Was working fine until about 15:50, now the router connects, but all websites time out. Their site says nothing is wrong, but other checkers say there is a big problem.
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.
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MadameCholet
(@PurpleDon1973) reported
from
Ilford, England
@bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @Plusnet @VodafoneUK Anything I can do to help?
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🎩 Luke Ray ルーク レイ
(@Skypirate_) reported
from
Sutton at Hone, England
So nobody been living in this flat since last year but apparently there was a cease order on my phone line switchover? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡
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Mr H 🦡
(@EngHanrahan) reported
from
Walthamstow, England
@Plusnet hey guy, my adsl speed dropped to 2mb yesterday and now it won’t connect at all, would you be able to help?
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Vikki
(@Wattsit01) reported
from
Swanley, England
@plusnethelp I've just noticed I cannot connect to my WiFi on my android phone in the front room of my house today. Wasn't an issue yesterday. Only upgraded to Plusnet this year to help with home schooling and haven't received the promised speeds either. Any suggestions?
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Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
@Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.
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S.
(@Shazzabam) reported
from
Islington, England
@Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help
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Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet
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Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?
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Daniel Smith
(@Scampboi) reported
from
Croydon, England
@plusnethelp @plusnet if this page was shut down in May why is the feed still here why have an account up which no one checks?
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Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp
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Usman
(@utkhan79) reported
from
Sutton at Hone, England
@Plusnet my home internet is down and so is your website. Any issues at the back end?
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GMan
(@GMan40555684) reported
from
Sutton at Hone, England
Hi, I’ve had Plusnet for about 4 months and despite my calls to you have no service outside my living room where my router is, this is awful and we have to use our own data indoors. Can you help please
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🎩 Luke Ray ルーク レイ
(@Skypirate_) reported
from
Sutton at Hone, England
So nobody been living in this flat since last year but apparently there was a cease order on my phone line? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Andy
(@affable_andy) reported
@pablox53 @Plusnet Just phone call centre and ask to have it upgraded. I only pay a tenner a month and they're offering 30gb for that now. I could and have it increased again but I'll never need that much
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RSG
(@Tigercatgirl) reported
@Plusnet Really hoping the issue will be fixed by tomorrow as hoped. Nothing yet. Struggling as can't WFH, manage care needs for family, do online for shopping, access hospital appointment info.....😔
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amy flynn.
(@amyflynnnnnnnn) reported
@Plusnet Internet has gone down (orange light on router) and having tried all troubleshooting outlined on your website it still doesn’t work. Any other suggestions on how to fix this ASAP?
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Lana (法星) Berrington 🇺🇦💙💛
(@LanaBerrington) reported
@Plusnet The number was the one I was directed to on the website when I was desperately trying to get help - and the text photo on it that I showed you I only found because someone in the support forums mentioned it, it's well hidden that text fault checker
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Suzy Richards 🇪🇺
(@serichards) reported
Well this is annoying. Many of the sites about the different MVNOs said Giffgaff DID support wifi calling. Turns out that is ***** and they don’t 😡 It was shown as being on with Plusnet and they supposedly don’t! It seems a no brainer to have it.
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Nikki Poulton
(@Hippy_Nikki) reported
@Plusnet, my service has been lagging all day and is really impacting my ability to get my work done. Is there something wrong with the connection in NW London?
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Julian from Marple
(@jules_wink) reported
@Plusnet any service status updates for the SK6 postcode? Very slow loading on certain sites
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Sue Roberts
(@ej02) reported
@Plusnet after my mother taking on plusnet as her new service provider over a week ago, she has had nothing but trouble she can make calls but not receive them Engineer has told her its open reach end 🤔🤔🤔 Get this fixed ASAP enough excuses get thus fixed
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Gareth Morris
(@Gazjmo) reported
@Plusnet you want to connect up my telephone line tomorrow morning and as I told you, I don’t have vacant possession of the property until 30th May. You told me this at 7pm this evening, just spent an hour on hold trying to reschedule- please help
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Nick Sturdy
(@theswirly) reported
This has been going for years now. Our current troubleshooter with @Plusnet running since 22 January this year alone. As our provider, they can only do so much but the trouble isn't with them, @bt_uk and @Ofcom, it's the infrastructure - no matter how many times we say it. (2/3)