Sky Outage Report in Thamesmead, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Thamesmead come from postal codes SE28.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Thamesmead, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Thamesmead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 10: Problems at Sky
Sky is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Thamesmead, Greater London, England
The most recent Sky outage reports came from the following cities: Croydon, Gravesend, Southwark, City of London, London, Hackney, Waltham Forest, Harringay, Newham, Chigwell, Dagenham, Grays, Woodford Green, City of Westminster and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
TV | |
| Gravesend |
TV | |
| Southwark |
TV | |
| City of London |
TV | |
| Southwark |
Total Blackout | |
| Southwark |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Thamesmead, England
Latest outage, problems and issue reports in Thamesmead and nearby locations:
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John Guest
(@JGuestRecruiter) reported
from
City of London, England
@SkyHelpTeam to be there again, ask to make a complaint to be put on hold again for another 30 mins.... rivalling SWR for worst service in 2019 #fail
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Elliott Curran
(@ElliottCurran) reported
from
Sutton at Hone, England
@JainulJH @VodafoneUK @SkyUK Nope not sorted. Sky and vodafone reluctant to help. Blaming each other for the logo
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jc.locksmiths
(@jclocksmiths) reported
from
Bromley, England
Good to see @BT don't give a crap about there customer after about 18 of being with you guys not happy looks like I'm moving over to @SkyUK for Internet & tv
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Andy Homer
(@andy_homer) reported
from
Walthamstow, England
@SkyHelpTeam This doesn’t help as the app works but items are missing...
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Mark 🌈🏳️🌈
(@markselondon) reported
from
Eltham, England
I give up on @SkyHelpTeam most of the UK are having issues with sky broadband and yet sky are saying there are no issues. Time to find another provider and been on hold to customer services for 45mins.
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Elliott Curran
(@ElliottCurran) reported
from
Sutton at Hone, England
@Les5175 @VodafoneUK @SkyUK Having the exact problem.
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Dan Lazard
(@dan_lazard) reported
from
Ilford, England
@SkyHelpUsTeam @SkyHelpTeam Seems to be reports that the internet is down in different parts of london 🤔
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Terri
(@Rex_Comms) reported
from
London, England
Oh dear. most of Sky’s broadband customers (including me) have had no service for the past three hours yet they’re posting ‘happy monday’ @SkyHelpTeam #SkyFail
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Tunde Bella
(@MCTundeBella) reported
from
Crayford, England
@SkyHelpTeam can you pls fix the problem with your #skybroadband service. In recent weeks, My wife and I have had to use 4g from our phones while in the house because the WiFi has not been working. I am now seriously considering @bt_uk
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Terri
(@Rex_Comms) reported
from
London, England
@SkyHelpTeam @anniekday1 And this doesn’t work because I tried it myself before finding out there’s a nationwide problem!
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Darren Sharpington
(@dsharpington) reported
from
Stone, England
@SkyHelpTeam terrible customer service experience for my recommended friend has cost me and my friend £75 each #compensation
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Joanna Murphy
(@jbdmurphy) reported
from
Brentwood, England
@SkyUK No service in CM15 area. Has been intermittent for days. My Sky app states service good and no issues. I do have issues
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Hari Patel
(@harispurs82) reported
from
Tottenham, England
Just cancelled my @virginmedia account due to the person on the other side of the phone was not worthy of my hard earned money because of mr Tosin you lost a valued customer of over 5 years. @SkyUK @TalkTalkTV @BTGroup I am available for your services. Best offer wins
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william benstock
(@will6310) reported
from
East Ham, England
@SkyHelpTeam my Nan has been a customer for 25 years and today a engineer didn't have the decently to turn up. Disgusting treatment to a loyal customer. My Nan will be leaving asap
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Ashley Eglin
(@ashleyeglin23) reported
from
Croydon, England
Waited a month for @SkyHelpTeam to come to fix Sky Q after it didn’t work 30 mins after original installation. Swapped the box, yet now have a ‘mode not supported’ message on my TV whenever I try to switch it on. Placed this order in August, haven’t been able to watch Sky TV yet
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william benstock
(@will6310) reported
from
East Ham, England
@SkyHelpTeam absolutely disgusting service sky engineer phoned me today saying she would be here between 12pm and 3pm no one has turned up. It's my nans account her boxes are working just emails from sky saying incomplete setup. Gd bye sky
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wiggo sweeney
(@sweeney31) reported
from
City of London, England
@SkyHelpTeam good evening Could you follow me as I’ve an issue with receiving any sky tv channels, I’ve just spoken to someone on the phone regarding an engineer and the date they have given me is 14th December which is unacceptable
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Jack Wilkinson
(@jack_wilk) reported
from
Vigo Village, England
@SkyHelpTeam have pm you on here FB and the online message service 2.5 hours later no reply. It is a simple question I have.
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Hari Patel
(@harispurs82) reported
from
Tottenham, England
Been on the phone with @virginmedia the level of customer service is ridiculous. Been on the phone for over an hour explaining I received I call on Friday from them about upgrading my tv broadband and phone. However I explained @SkyUK we’re doing a amazing Black Friday deal.
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Mrs_TKC
(@Mrs_TKC) reported
from
Walthamstow, England
@GoodFoodChannel @food_network_ @FoodNetwork_UK @SkyHelpTeam @BDA_Deaf Im still waiting. Xmas is around the corner, it’s bad enough not havin subtitles for Xmas cookery programmes. But those programmes were once on @GoodFoodChannel it had subtitles without fails esp throughout the Xmas season. @BritishSignBSL, subtitles is much needed for the deafs!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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JigglyEmz
(@DJEmz1990) reported
@SkyUK i would like to make an official complaint about how often my internet has dropped since the start of 2022, despite the fact ive been paid up and overpaid. over past 2 and a bit months my internet has been down for roughly 7 days in terms of combined time down
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caroline sipson
(@csipson) reported
@SkyHelpTeam Done that it just says add kids doesn't help at all
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🎗 Dan Hall 🎗
(@AfcbsLittleDan) reported
@SkyHelpTeam Having major problems trying to work out how to find certain things on the my sky app between me and my wife and it’s frustrating
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David Gardner
(@GreasyBoyAngel) reported
@SkyHelpTeam It never works. I click the UHD link, it takes me to my account and none of the offers are for UHD.
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John PP Hunt
(@jpph10) reported
@DannyWoodwad @OpenreachHelp @SkyUK Thanks but I am okay where I am apart from this issue!
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Tim Limbach
(@limbach_tim) reported
@SkyHelpTeam Yes and I’m getting nowhere. I keep getting told what a good customer I am having been with you over 23 years, but the service does not reflect that. I feel that I’m banging my head against a brick wall and it’s very sore.
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TroyDeeno
(@KloseOffD) reported
@SkyHelpTeam I don’t have it on my phone I’m a sky mobile customer
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Jason the Rude Turtle.
(@TemporaryCarpet) reported
@virginmedia It's a lengthy one, I've been a @SkyHelpTeam customer for many years. I'm moving house next week. It's an area of Gateshead that isn't anticipated to have fibre before 2026. The average speed sky could offer me was 1.5m. which is useless. The only option was Virgin.
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NATALELE
(@_DELTABOY) reported
@SkySports Garry u are stupid
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yezzirrrrr
(@Yeeyoo9316) reported
@SkyUK Your broadband is literally ******* awful and your customer service responses on twitter are just as useless. worst ISP in the UK by far!