Sky Outage Report in West Horsley, Surrey, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in West Horsley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in West Horsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 05: Problems at Sky
Sky is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (15%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near West Horsley, Surrey, England
The most recent Sky outage reports came from the following cities: London, Crawley, Woking, Guildford, Reigate, Dorking, Sutton, Ascot, Weybridge, Addlestone, Byfleet, Chertsey, Epsom, Walton-on-Thames and Esher.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Crawley |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near West Horsley, England
Latest outage, problems and issue reports in West Horsley and nearby locations:
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Steve Peskett
(@speskett) reported
from
Worcester Park, England
@SkyHelpTeam There is no button that says ‘yes I need more help’ I have spoken to the ‘mobile team’ this morning and they are utterly useless
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rafael uzcategui
(@rafauzcate) reported
from
Worcester Park, England
@SamsungUK Hello JH, It's a flip4 5G... No damage at all. We bought it via @SkyHelpTeam . We now need to send it back and my partner will be with no handset for 2 or maybe 3 weeks. The handset itself it's on immaculate conditions. Still have the original clear stickers on.
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Nick Davison
(@nick_davison10) reported
from
Worcester Park, England
@SkyHelpTeam Have you read the thread? Your member ogvstaff said the price would be guaranteed when I called back. That's bloody poor.
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Steve Peskett
(@speskett) reported
from
Worcester Park, England
@SkyHelpTeam It’s utterly ludicrous. Custom lost because of the awful computer system. I want to purchase something from you and am trying to sign a contract but the computer system won’t allow it so I’ll have to go elsewhere and give my money to someone else. Absolutely crackers.
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Lynn rr71
(@LynnRr71) reported
from
London, England
@SkyHelpTeam is there any ownership at all for broadband outage issues and when it will be resolved? Currently paying for broadband & multiroom that doesn’t work & then data on top? That can’t be customer service???
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Nick Davison
(@nick_davison10) reported
from
Worcester Park, England
@SkyHelpTeam Not interested are you @SkyHelpTeam? Piss poor from you.
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Steve Peskett
(@speskett) reported
from
Worcester Park, England
@SkyHelpTeam I spoke to THREE people on Wednesday. Three. One hung up because he couldn’t help me and just gave up. But thanks. I’ll try and find the time.
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♥Fabianski❤️Kubacki❤️Polska❤️🇵🇱
(@Anita_Fruitloop) reported
from
Dorking, England
@SkyHelpTeam But you charge for roaming whereas Virgin Mobile don't which pretty sucks as I'm looking to change providers because of roaming and Sky would have been an option if you didn't charge for roaming!
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♥Fabianski❤️Kubacki❤️Polska❤️🇵🇱
(@Anita_Fruitloop) reported
from
Dorking, England
@SkyHelpTeam I've tried to download Manifest on my tablet but it's telling me I've reached the maximum limit for downloads - I haven't downloaded it anywhere..... not even on my TV and when I did I've deleted it! Help!
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Steve Peskett
(@speskett) reported
from
Worcester Park, England
Dear @VodafoneUK and @SkyUK could you please be less crap and sort yourselves out and make the customers experience easier. You guys are a nightmare. I just want TO TALK TO SOMEONE #crapcustomerservice
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Sam
(@SamGibbons89) reported
from
West Molesey, England
******* #SkySports you’re dragging this out… who gives a toss what Jamie thinks 🥱 #EFLCup
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Ashy-Diaz
(@Mattashenden) reported
from
London, England
@SkyHelpTeam I'd like to be able to watch anything on my glass tv or using my broadband....only been a week now and still not working
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♥Fabianski❤️Kubacki❤️Polska❤️🇵🇱
(@Anita_Fruitloop) reported
from
Dorking, England
@SkyHelpTeam my netflix service keeps breaking up, every time I watch something it then comes up with the error that it can't connect.....
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QE4
(@QuigleyE4) reported
from
London, England
@mrhunt4 @SkyHelpTeam @TheRealSitts Yes The Apprentice, Start in Hendon then on Vic Embankment going the other way must be the PHVs , they do get it right when the contestant is sacked and at their most vulnerable/sad/Broken , they use a Licensed Taxi Driver to get them home
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Verity Powell
(@PowellVerity) reported
from
West Molesey, England
@SkyHelpTeam what is best way to discuss my plan as it’s gone up and I think I might have to cancel my sky which I don’t want to do but it’s so expensive
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Rob Vinke
(@vinke_rob) reported
from
Sutton, England
I cannot download any @Channel4 programs onto my @SkyUK +HD Box. BBC and ITV are fine. Does anyone else have this issue? #asktwitter
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Kate Davies
(@k8tyDavies) reported
from
Worcester Park, England
@SkyHelpTeam just wanted to say I’ve just had amazing customer service from a guy called Sherwin!! He was so helpful and really polite and friendly #greatservice
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Simon Bangs 🇬🇧
(@simonbangs) reported
from
Kingston upon Thames, England
@SkyHelpTeam hope your well are there any known issues with Sound on Sky Glass at the moment keep having to reset sound settings to default or it’s silent 🔇 can’t see a obvious reason as I use the built in speakers with no changes.
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♥Fabianski❤️Kubacki❤️Polska❤️🇵🇱
(@Anita_Fruitloop) reported
from
Dorking, England
@SkyHelpTeam That ls just ridiculous! Now I have to use up my data just so I can watch it with my Dad because of this stupid rule!!
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Verity Powell
(@PowellVerity) reported
from
West Molesey, England
@SkyHelpTeam my sky keeps freezing, signal and connection all ok #help
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Chat Bundesliga
(@bundesliga_chat) reported
@simonhibs1875 @SkySports Been to one game when over in NY. Only went to see David Villa bang in a Hatty. Football was poor and atmosphere was cringeworthy
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Stacey 🌸
(@Stacerino_2) reported
@SkyHelpTeam Could you send me the phone number? I’m away at the moment and trying to support my family remotely with this.
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Mattdew v.2
(@hallsymatt) reported
@SkySports Poor sod,feel so sorry for him after them tears the other day.I really don’t know how he could survive on them wages either.
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The Gladfather
(@whysoinner) reported
PLEASEEEEE SORT OUT THE INTERNET I AM FED UP EVERYDAY ISSUES MAN @SkyHelpTeam
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Adam Young
(@_AdamYoung) reported
@SkyHelpTeam Hi again, none of those pages are useful. The problem is the Internet line constantly going down and these points are more about troubleshooting. How can I reach out directly?
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Suraj Singh
(@Suraj_SinghG) reported
Been without sky broadband all morning. Unable to work. Sky have said major outage in west midlands/birmingham. @SkyUK sort out ASAP please!!
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Martin Law
(@Martin_Law) reported
@ryan_da_lion @SkyHelpTeam Thats my issue. Talk talk are blocking Sky Go, if use mobile data and use my phones hotspot it works fine
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Stacey 🌸
(@Stacerino_2) reported
@SkyHelpTeam our broadband has gone down. We’ve tried all the steps in the app and still nothing. Is there a number to ring?
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Susan Hughes 🏴🇪🇺
(@SusanGLH) reported
@SkyHelpTeam I changed my package on Sunday but the price I agreed is less than the price showing on my future bills. Can you help please?
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Joe Mahon
(@JoeBMahon) reported
@SkyHelpTeam continuing their amazing service this week. Just had a bloke actually laugh down the phone at me and then hang up because I wouldn't be bullied into taking multiroom after an aggressive as **** sales call.