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Sky Outage Report in West Horsley, Surrey, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in West Horsley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in West Horsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in West Horsley, Surrey, England 12/16/2025 01:45

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near West Horsley, Surrey, England

The most recent Sky outage reports came from the following cities: London, Cranleigh, Crawley, Surbiton, Weybridge, Chertsey, Woking, Guildford, Reigate, Dorking, Sutton, Ascot, Addlestone, Byfleet and Epsom.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCranleigh Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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Sky Issues Reports Near West Horsley, England

Latest outage, problems and issue reports in West Horsley and nearby locations:

  • speskett Steve Peskett (@speskett) reported from Worcester Park, England

    Dear @VodafoneUK and @SkyUK could you please be less crap and sort yourselves out and make the customers experience easier. You guys are a nightmare. I just want TO TALK TO SOMEONE #crapcustomerservice

  • speskett Steve Peskett (@speskett) reported from Worcester Park, England

    @SkyHelpTeam It’s utterly ludicrous. Custom lost because of the awful computer system. I want to purchase something from you and am trying to sign a contract but the computer system won’t allow it so I’ll have to go elsewhere and give my money to someone else. Absolutely crackers.

  • PowellVerity Verity Powell (@PowellVerity) reported from West Molesey, England

    @SkyHelpTeam my sky keeps freezing, signal and connection all ok #help

  • Anita_Fruitloop ♥Fabianski❤️Kubacki❤️Polska❤️🇵🇱 (@Anita_Fruitloop) reported from Dorking, England

    @SkyHelpTeam my netflix service keeps breaking up, every time I watch something it then comes up with the error that it can't connect.....

  • nick_davison10 Nick Davison (@nick_davison10) reported from Worcester Park, England

    @SkyHelpTeam Have you read the thread? Your member ogvstaff said the price would be guaranteed when I called back. That's bloody poor.

  • Anita_Fruitloop ♥Fabianski❤️Kubacki❤️Polska❤️🇵🇱 (@Anita_Fruitloop) reported from Dorking, England

    @SkyHelpTeam But you charge for roaming whereas Virgin Mobile don't which pretty sucks as I'm looking to change providers because of roaming and Sky would have been an option if you didn't charge for roaming!

  • LynnRr71 Lynn rr71 (@LynnRr71) reported from London, England

    @SkyHelpTeam is there any ownership at all for broadband outage issues and when it will be resolved? Currently paying for broadband & multiroom that doesn’t work & then data on top? That can’t be customer service???

  • IngaDR Inga Davis-Rutter (@IngaDR) reported from London, England

    Just moving into a gorgeous cottage on the edge of London. Phoned up @SkyUK to move over broadband/sky TV ASAP as there's barely any 4g signal. The earliest they can do is 23rd December! Got NO idea how I'm going to work till then! @SkyHelpTeam

  • IngaDR Inga Davis-Rutter (@IngaDR) reported from London, England

    Just moving into a gorgeous cottage on the edge of London. Phoned up @SkyUK to move over broadband/sky TV ASAP as there's barely any 4g signal. The earliest they can do is 23rd December! Got NO idea how I'm going to work till then! 😖

  • rafauzcate rafael uzcategui (@rafauzcate) reported from Worcester Park, England

    @SamsungUK Hello JH, It's a flip4 5G... No damage at all. We bought it via @SkyHelpTeam . We now need to send it back and my partner will be with no handset for 2 or maybe 3 weeks. The handset itself it's on immaculate conditions. Still have the original clear stickers on.

  • Anita_Fruitloop ♥Fabianski❤️Kubacki❤️Polska❤️🇵🇱 (@Anita_Fruitloop) reported from Dorking, England

    @SkyHelpTeam I've tried to download Manifest on my tablet but it's telling me I've reached the maximum limit for downloads - I haven't downloaded it anywhere..... not even on my TV and when I did I've deleted it! Help!

  • speskett Steve Peskett (@speskett) reported from Worcester Park, England

    @SkyHelpTeam I spoke to THREE people on Wednesday. Three. One hung up because he couldn’t help me and just gave up. But thanks. I’ll try and find the time.

  • speskett Steve Peskett (@speskett) reported from Worcester Park, England

    @SkyHelpTeam There is no button that says ‘yes I need more help’ I have spoken to the ‘mobile team’ this morning and they are utterly useless

  • Mattashenden Ashy-Diaz (@Mattashenden) reported from London, England

    @SkyHelpTeam I'd like to be able to watch anything on my glass tv or using my broadband....only been a week now and still not working

  • QuigleyE4 QE4 (@QuigleyE4) reported from London, England

    @mrhunt4 @SkyHelpTeam @TheRealSitts Yes The Apprentice, Start in Hendon then on Vic Embankment going the other way must be the PHVs , they do get it right when the contestant is sacked and at their most vulnerable/sad/Broken , they use a Licensed Taxi Driver to get them home

  • Anita_Fruitloop ♥Fabianski❤️Kubacki❤️Polska❤️🇵🇱 (@Anita_Fruitloop) reported from Dorking, England

    @SkyHelpTeam That ls just ridiculous! Now I have to use up my data just so I can watch it with my Dad because of this stupid rule!!

  • simonbangs Simon Bangs 🇬🇧 (@simonbangs) reported from Kingston upon Thames, England

    @SkyHelpTeam hope your well are there any known issues with Sound on Sky Glass at the moment keep having to reset sound settings to default or it’s silent 🔇 can’t see a obvious reason as I use the built in speakers with no changes.

  • PowellVerity Verity Powell (@PowellVerity) reported from West Molesey, England

    @SkyHelpTeam what is best way to discuss my plan as it’s gone up and I think I might have to cancel my sky which I don’t want to do but it’s so expensive

  • vinke_rob Rob Vinke (@vinke_rob) reported from Sutton, England

    I cannot download any @Channel4 programs onto my @SkyUK +HD Box. BBC and ITV are fine. Does anyone else have this issue? #asktwitter

  • SamGibbons89 Sam (@SamGibbons89) reported from West Molesey, England

    ******* #SkySports you’re dragging this out… who gives a toss what Jamie thinks 🥱 #EFLCup

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Mrs_S_Primary Mrs S ✏️ (@Mrs_S_Primary) reported

    @SkyHelpTeam @SkyUK Sky Broadband is down in Norwich and widespread Norfolk. Please update your website to announce when this is going to be fixed. With many people working from home, broadband outage (twice in one year) will drive customers away.

  • AlexMil53164695 Alex Raymond (@AlexMil53164695) reported

    @simoniscreative @nathanbuxton @SkyUK NR14 ours is down as well, again

  • hisvec stuart garner (@hisvec) reported

    @SkyHelpTeam hi I need help with our broadband is not working there is a orange light and every device is saying cant connect to the Internet I tried reset but still the same can you help me with this thank u

  • tors77 Vicki Spalding (@tors77) reported

    @SkyHelpTeam no internet connection what’s going on? My app says no known issues in the area, but lots of people reporting same problem

  • PaulWoo75318569 Woody (@PaulWoo75318569) reported

    @DanStaples4 @SkyHelpTeam Nr5 down too

  • CescaTray Cesca 🛼 (@CescaTray) reported

    @SkyHelpTeam when do you expect WiFi to be working again? We’ve had outage since 7:30

  • capitalchrisw Chris Wilkinson 💙 (@capitalchrisw) reported

    @SkyHelpTeam Hello, any known issues in Broadland, Norfolk, as my Internet is down?

  • SpelacchioScot ɔɟnu (@SpelacchioScot) reported

    @Jacksonjames113 @paul_druce @SkySports Ever heard of benefit of the doubt? Think of the damage in either case. Person telling the truth but doubted by everyone, versus person lying but believed. I know which side I would like people on. Also, accusing strangers of lying based on no evidence is quite odd behaviour.

  • theimpking Ian Buxton (@theimpking) reported

    @SkyHelpTeam are you aware of the reported NATIONAL outages of your broadband? Fancy making customers aware? I rely on you to work from home. Nr1-NR14 all down and national news papers report national issues.

  • little_miss_bex becki ❤️ (@little_miss_bex) reported

    @SkyHelpTeam is there a signal problem in Norfolk??? No internet