Sky Outage Report in West Horsley, Surrey, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in West Horsley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in West Horsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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TV (46%)
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Internet (35%)
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Wi-fi (9%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near West Horsley, Surrey, England
The most recent Sky outage reports came from the following cities: London, Godalming, Banstead, Dorking, Addlestone, Cranleigh, Guildford, Sutton, Crawley, Ascot, Kingston upon Thames, Woking, Epsom, Chertsey and Staines.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
TV | |
| London |
Internet | |
| London |
TV | |
| London |
TV | |
| Godalming |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near West Horsley, England
Latest outage, problems and issue reports in West Horsley and nearby locations:
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Moozer
(@FrooMoo) reported
from
London, England
@SkyHelpTeam Hi. Any update on Lewisham broadband fault? It's been down for 2 days. I heard it cannot be fixed until 14th. Will you compensate those of us who are expected to work from home?
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CarlosE
(@cnormanv) reported
from
Banstead, England
Is @SkyUK fixing the internet and phone problem sometime soon? I live in Banstead and haven’t had service all day. Unable to speak with anyone in Sky
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F O S T E R
(@alicefoster) reported
from
London, England
@SkyHelpTeam wifi and tv went down today in SE9. Have had to go to my parents to work because nothing worked even after rebooting several times. Is there an issue in the area?
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JEFFREY OSEI-TUTU🇬🇭
(@Drjot) reported
from
London, England
@SkyHelpTeam Absolutely terrible service from @SkyUK @SkyHelpTeam time for change
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Moozer
(@FrooMoo) reported
from
London, England
@SkyHelpTeam We pay you for a service and we are not getting it. I don't care if it is you or Openreach. I just want someone to give me back my broadband.
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Lisa Maylin
(@LisaMaylin) reported
from
Banstead, England
@SkyUK please can you explain how you can treat your elderly customer (of nearly 30 years) so appalling? You should be ashamed! Please let me know who I can contact to complain on my fathers behalf!
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JEFFREY OSEI-TUTU🇬🇭
(@Drjot) reported
from
London, England
@SkyHelpTeam You need to wake up my broadband is not working.
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Malachi Beckford
(@BeckfordMalachi) reported
from
London, England
@SkySports This is never a red card everything look worse when you slow it down
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Matt James
(@MattJamesPHIN) reported
from
Epsom and Ewell District, England
That @lionsofficial tour was dire. Awful rugby, awful refereeing, just 3 games of scrap. Not much for either side to be proud of. Currently resenting the extortionate @SkySports fees. Well done @WillGreenwood and colleagues for trying to make it sound interesting. Wasn't though.
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frazer railton
(@frazerrailton) reported
from
Crawley, England
Can someone help me my parents have no internet so no mobile phone ( no signal) were they live . Hu129af can someone help me as you phone customer service is not helpful . @SkyHelpTeam
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Heath
(@treepassionista) reported
from
West Molesey, England
Rubbish set up service from @skyuk. Promised smooth transition on Thursday -anything but! No WiFi - hopeless when working from home- Sky TV not working. No engineer available til next week.. not impressed.
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frazer railton
(@frazerrailton) reported
from
Crawley, England
@SkyHelpTeam they are 83 and struggling they need WiFi for there mobile etc . Can’t get any answers please help
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justvickyxox
(@justvickyxox) reported
from
Merton, England
@SkyHelpTeam @SkyUK as the call centre is closed, can anyone confirm that the SW19 area Sky broadband is down for the last 45 minutes please? Thank you in advance.
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Samuel
(@Iron14Lion) reported
from
Crawley, England
@GuntherCentral4 @BrianMickelson @SkySports When you got your doctorate, did you skip the modules about how the mind can be badly injured just like physical injuries? Only difference is that the mind mostly takes longer to recover from bad injuries. But of course you already knew that coz you're so tough and smart?
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Maria D
(@Maria_MsBlueSky) reported
from
Merton, England
@SkyHelpTeam Hi there, my broadband is down in SW20. Orange light. Have tried to reconnect a couple of times. Is there an issue in the area? Thanks
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
Yet more problems with @SkyHelpTeam broadband... not been right since before Christmas. How hard can it be to sort out?
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
Yet another evening of interrupted internet from @SkyHelpTeam. Hope (yet another) engineer visit on Wednesday solves the problem; it’s only been 5 months after all....
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Juliet Trew
(@AvWeekJuliet) reported
from
Merton, England
@SkyHelpTeam any idea when the broadband issues in SW19 might be fixed? Very difficult to work from home without it! #sky #broadband
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Ssb316
(@ssb316) reported
from
London, England
@SkyHelpTeam Please help with an issue for my Uncle. He’s reliant on Video Calls to Doctors after Chemo due to Covid. He has been informed to wait till next week. SkyQ box showing Orange light, Cables replaced, device restarted. I’ll follow up with a call tomorrow morning.
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Cameron Laity
(@camlaity) reported
from
London, England
@SkyHelpTeam hi. Do you have any estimated timeframe on resolving the south east London internet outage?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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D0natr0n
(@D0nATr0n) reported
Hi @SkyHelpTeam Are you aware of any issues with the IMAP servers on Sky Email? All of my mail clients have stopped being able to sync with my Email account but the settings and password are correct (confirmed by logging in to Webmail OK) & all 'missing' emails are there.
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Nemz
(@Nemz45) reported
@SkySportsNews @SkySports Please make the pitches neutral even though England batting was disaster but this so bad a test didnt even took full 2 days to finish.
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rick
(@richardaharvey4) reported
@AlisonSoltysiak @SkyHelpTeam Apparently they have a broken fibre and have employed the worlds slowest fibre splicing engineer.
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United Pundit
(@USA___UK) reported
@MCFCMase @SkySports He was £17m and he was replaced the following summer. Mendy hasn’t been worth £50m. Danilo wasn’t bad to be fair. He has spent £500m on defenders.
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Richard Earp
(@RichardEarp14) reported
@SkyHelpTeam so why can't I cancel online or is it deliberately made difficult to put people off cancelling?
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Mrs and mother
(@mrs_and_mother) reported
@SkyHelpTeam I have followed all your steps 2x now and it still hasn't fixed the issue 😔 & it won't let me talk to anyone just keeps sending me round in circles? Is your live chat not available anymore?
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Matthew Belcher
(@MatthewBelcher7) reported
@SkyHelpTeam 9 hours wtf is going on, when will services be reconnected
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ppman
(@ppman20887479) reported
@SkyHelpTeam Can you just fix it... seriously... like no one cares about he ASAP part just get it done
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paul ev
(@pagrev) reported
@SkyHelpTeam I will have to try once again at the weekend as it took ages to get through before. Very disappointed with the customer service in handling this problem when it should be very simple.
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AccyGaz ⚽️🏏
(@AccyGaz) reported
@SkyHelpTeam Is there anything that can be done to stop my broadband from dropping out? We pay for fibre yet every time we play games online or stream, the screens are constantly freezing due to “poor internet connection”. It’s winding me up and thinking of a changing suppliers.