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Sky Outage Report in West Horsley, Surrey, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in West Horsley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in West Horsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in West Horsley, Surrey, England 01/31/2026 12:40

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (50%)

    Internet (50%)

  2. TV (28%)

    TV (28%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near West Horsley, Surrey, England

The most recent Sky outage reports came from the following cities: London, Epsom, Addlestone, Woking, Cranleigh, Staines, Tadworth, Sutton, Reigate, Morden, Crawley, Guildford, Worcester Park, Weybridge and Egham.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Sky Issues Reports Near West Horsley, England

Latest outage, problems and issue reports in West Horsley and nearby locations:

  • SamRBean Sam Bean (@SamRBean) reported from Merton, England

    @SkyHelpTeam The last 3 days or so I have had such rubbish connection with Sky broadband. Sky Q loses connection (wired), Xbox doesn’t connect (wired), and phones don’t do anything when using WiFi. Download and upload speeds are all over the place. Help?

  • luvo09 Luvo (@luvo09) reported from Guildford, England

    @SkySports Just went to watch a bit of the Arsenal game to find that you want me to pay on top of my subscriptions to both Sky and BT sport. I’ll call tomorrow to cancel - short term gain, long term loss! 20 years plus customer- Adios 👋🏻

  • booboobear_ Rhodri (@booboobear_) reported from Cobham, England

    @SkyHelpTeam Internet is broken in #Cobham again 😕

  • stevemessenbird Lord Mess (@stevemessenbird) reported from Normandy, England

    I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports

  • BongersJohan johan.bongers@gmail.com (@BongersJohan) reported from Epsom and Ewell District, England

    @SkyUK I have followed every instruction to get Discovery+ and get to a screen that tells you to enter a number into your smart device but neither the discovery+ nor the Sky app gives me anywhere to enter this number. Please help

  • French_Fancies The Lady (@French_Fancies) reported from Banstead, England

    @Ford8643 @SkyUK Honestly! It’s ridiculous… My next step will be a formal complaint as I am meant to be working from home!

  • adrian_vickery Adrian Vickery (@adrian_vickery) reported from Epsom and Ewell District, England

    @SkySports Another example of why VAR doesn't help the game. It's no penalty. Free kick at best. The coming together happens outside the box, Jamie & Freddie made it perfectly clear. Refereering isn't easy but there needs to be more common sense.

  • phiebramley sophie b (@phiebramley) reported from London, England

    @StewartTaylor92 @SkyHelpTeam My down load speed is at 0

  • GokhanVardar1 Gokhan Vardar (@GokhanVardar1) reported from Kingston upon Thames, England

    Can @SkyUK @SKYbroadbandPH @SkyNews can reinstate my landline and broadband. Don’t have both services for awhile and can’t get any help.

  • booboobear_ Rhodri (@booboobear_) reported from Cobham, England

    @SkyHelpTeam Internet not working in KT11

  • WorthyRW Rob Worthington (@WorthyRW) reported from Epsom and Ewell District, England

    @jackdavy24 @SkyHelpTeam I have the same problem. Some help would be very welcome @SkyHelpTeam

  • French_Fancies The Lady (@French_Fancies) reported from Banstead, England

    @SkyUK It’s ridiculous, I have an issue with my hub I cannot speak to a person I’ve gone through all the tests online and the link and that’s it brick wall up,as soon as I can leave sky I will do!

  • L_EToffee L_E Toffee (@L_EToffee) reported from Epsom and Ewell District, England

    @ShrewUnlimited @Charliesteven33 @SkySports How on earth could you possibly know that the vast majority of people support it if they don't show it, clearly highlighting the utter nonsense of that argument.Its a very simple gesture, if someone is not willing to support the message i'm absolutely certain i know what they are

  • phiebramley sophie b (@phiebramley) reported from London, England

    @SkyHelpTeam need help with the download speed of my internet

  • phiebramley sophie b (@phiebramley) reported from London, England

    @SkyHelpTeam really getting fed up with your crappy internet. Signal strength excellent download speed poor all other devices disconnected from the internet but can’t watch a film I bought from you on the sky store via my @NOWTV box. Gonna have to change broadband providers

  • twotsky ralph (@twotsky) reported from London, England

    So I pay monthly for @SkySports to watch football. But you've decided to thats not good enough and elevated #ARSLEI to "Box Office" and £15 absolute liberty. Using the pandemic for slow creep towards pay per view. You can stick it.

  • _fraser_s fraser (@_fraser_s) reported from Epsom and Ewell District, England

    @SkyUK house move.... TV engineer 8-5 call out, arrived at 4.30pm with no contact all day to confirm the time, helpful! Internet should have gone live yesterday any time until midnight and nothing after waiting 2 weeks! Terrible service Sky

  • gaishey Gaishey (@gaishey) reported from London, England

    I believe the ball went out however #var and #PremierLeague are now frantically sorting it so this never happens to Man Utd themselves in a game, and not surprisingly @SkySports haven’t done a Hawkeye type angle and only show the behind goal views which only prove so much

  • booboobear_ Rhodri (@booboobear_) reported from Cobham, England

    @SkyHelpTeam It’s broken again 😞

  • GHCoaches GH Away Travel 🚌 (@GHCoaches) reported from Crawley, England

    @FalknerJosh @SkySports Totally agree it’s terrible, the layout is awful

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • vikasnottm Vik (@vikasnottm) reported

    @virginmedia @MCNEATofficial It's time to ditch this company.. wifi issues for more than a year.. they don't care about existing customer, I'm going to be glad when my contract is up. Time for @SkyUK instead.

  • Tommy_Da_Tank tom (@Tommy_Da_Tank) reported

    Worried about the game tonight. Tranmere’s wing backs love to get up and down and I fear they could catch us on the break. Thoughts #NUFC #TRFC fans? #TRANEW @SkySports @Carabao_Cup

  • 1968WasAYear Steve Wheelton (@1968WasAYear) reported

    @SkyHelpTeam Sadly the lady hasn’t fixed the issue, my booked engineer never turned up & the lady on the phone talked me through some steps to help my issue however this has stopped my professionally installed CCTV from working. I’m now going to need to get an engineer from the CCTV company

  • radish_84 Radish_84 (@radish_84) reported

    @SkyHelpTeam I have just received two new remotes due to having voice control issues. I've synced the new remote to my skyQ box but the source button doesn't work??

  • 1968WasAYear Steve Wheelton (@1968WasAYear) reported

    @SkyHelpTeam Yes, but I asked on the call that I wouldn’t lose my devices told no. CCTV uses port forwarding and all those settings are lost, so I’ll have to get the company in at cost I think Sky should pick up the tab. Perhaps a call would help

  • mahaahtisham26 Maha Ahtisham (@mahaahtisham26) reported

    @SkyUK I need to contact your help team but I can't find their number can I please take a Sky phone number to get help please?

  • IainFergusson Iain Fergusson (@IainFergusson) reported

    @skytv @SkyUK when will you fix the ‘Now’ Apple TV app? Please use the default media player so that the app/remote work properly when playing video, properly encode the content and also your ‘quick links’ being right down at the bottom of the main page really ain’t ‘quick’!!! 😵‍💫

  • hopelikerivers Hope Like Rivers (@hopelikerivers) reported

    @SkyHelpTeam the internet was slow or no-functioning today. I was having to drop clients all afternoon. I am self-employed and rely on the internet for work. Not cool at all.

  • shaunwarthur Shaun Arthur (@shaunwarthur) reported

    @SkyHelpTeam hi I am really disappointed with sky as I raised a complaint yesterday ref KMM59042782V64432L0KM about my 76 year old **** mobile phone and I have heard nothing back really not happy at this service 😡😡🤬🤬🤬

  • lonelyladyuk steph gibson (@lonelyladyuk) reported

    @SkyHelpTeam How much will it cost though as last time son tried to download it,it asked him to pay even though I'm a sky customer