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Sky Outage Report in West Horsley, Surrey, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in West Horsley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in West Horsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in West Horsley, Surrey, England 12/13/2025 07:05

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near West Horsley, Surrey, England

The most recent Sky outage reports came from the following cities: London, Crawley, Surbiton, Weybridge, Chertsey, Woking, Guildford, Reigate, Dorking, Sutton, Ascot, Addlestone, Byfleet, Epsom and Walton-on-Thames.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomCrawley Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Sky Issues Reports Near West Horsley, England

Latest outage, problems and issue reports in West Horsley and nearby locations:

  • camlaity Cameron Laity (@camlaity) reported from London, England

    @SkyHelpTeam hi. Do you have any estimated timeframe on resolving the south east London internet outage?

  • EduardoVarpola Eduardo Varpola (@EduardoVarpola) reported from London, England

    Hi guys! @SkyHelpTeam I’m having massive issues to make a connection with my server’s work, it say something about a “unsuccessful domain name resolution” please fix this ASAP, we need to work! Thanks 🙏!

  • FrooMoo Moozer (@FrooMoo) reported from London, England

    @SkyHelpTeam We pay you for a service and we are not getting it. I don't care if it is you or Openreach. I just want someone to give me back my broadband.

  • MattJamesPHIN Matt James (@MattJamesPHIN) reported from Epsom and Ewell District, England

    That @lionsofficial tour was dire. Awful rugby, awful refereeing, just 3 games of scrap. Not much for either side to be proud of. Currently resenting the extortionate @SkySports fees. Well done @WillGreenwood and colleagues for trying to make it sound interesting. Wasn't though.

  • justvickyxox justvickyxox (@justvickyxox) reported from Merton, England

    @SkyHelpTeam @SkyUK as the call centre is closed, can anyone confirm that the SW19 area Sky broadband is down for the last 45 minutes please? Thank you in advance.

  • Maria_MsBlueSky Maria D (@Maria_MsBlueSky) reported from Merton, England

    @SkyHelpTeam Hi there, my broadband is down in SW20. Orange light. Have tried to reconnect a couple of times. Is there an issue in the area? Thanks

  • ssb316 Ssb316 (@ssb316) reported from London, England

    @SkyHelpTeam Please help with an issue for my Uncle. He’s reliant on Video Calls to Doctors after Chemo due to Covid. He has been informed to wait till next week. SkyQ box showing Orange light, Cables replaced, device restarted. I’ll follow up with a call tomorrow morning.

  • cnormanv CarlosE (@cnormanv) reported from Banstead, England

    Is @SkyUK fixing the internet and phone problem sometime soon? I live in Banstead and haven’t had service all day. Unable to speak with anyone in Sky

  • frazerrailton frazer railton (@frazerrailton) reported from Crawley, England

    Can someone help me my parents have no internet so no mobile phone ( no signal) were they live . Hu129af can someone help me as you phone customer service is not helpful . @SkyHelpTeam

  • Drjot JEFFREY OSEI-TUTU🇬🇭 (@Drjot) reported from London, England

    @SkyHelpTeam You need to wake up my broadband is not working.

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    Yet another evening of interrupted internet from @SkyHelpTeam. Hope (yet another) engineer visit on Wednesday solves the problem; it’s only been 5 months after all....

  • Iron14Lion Samuel (@Iron14Lion) reported from Crawley, England

    @GuntherCentral4 @BrianMickelson @SkySports When you got your doctorate, did you skip the modules about how the mind can be badly injured just like physical injuries? Only difference is that the mind mostly takes longer to recover from bad injuries. But of course you already knew that coz you're so tough and smart?

  • frazerrailton frazer railton (@frazerrailton) reported from Crawley, England

    @SkyHelpTeam they are 83 and struggling they need WiFi for there mobile etc . Can’t get any answers please help

  • Drjot JEFFREY OSEI-TUTU🇬🇭 (@Drjot) reported from London, England

    @SkyHelpTeam Absolutely terrible service from @SkyUK @SkyHelpTeam time for change

  • alicefoster F O S T E R (@alicefoster) reported from London, England

    @SkyHelpTeam wifi and tv went down today in SE9. Have had to go to my parents to work because nothing worked even after rebooting several times. Is there an issue in the area?

  • FrooMoo Moozer (@FrooMoo) reported from London, England

    @SkyHelpTeam Hi. Any update on Lewisham broadband fault? It's been down for 2 days. I heard it cannot be fixed until 14th. Will you compensate those of us who are expected to work from home?

  • gooner1980luke 𝐀𝐅𝐂 𝐋𝐔𝐊𝐄 (@gooner1980luke) reported from Spelthorne District, England

    @SkyKaveh @skysports_sheth you two talk more bullshit than anyone!!! How you get the airtime on @SkySports I’ll never know. Make it up as you go along.

  • treepassionista Heath (@treepassionista) reported from West Molesey, England

    Rubbish set up service from @skyuk. Promised smooth transition on Thursday -anything but! No WiFi - hopeless when working from home- Sky TV not working. No engineer available til next week.. not impressed.

  • AvWeekJuliet Juliet Trew (@AvWeekJuliet) reported from Merton, England

    @SkyHelpTeam any idea when the broadband issues in SW19 might be fixed? Very difficult to work from home without it! #sky #broadband

  • LisaMaylin Lisa Maylin (@LisaMaylin) reported from Banstead, England

    @SkyUK please can you explain how you can treat your elderly customer (of nearly 30 years) so appalling? You should be ashamed! Please let me know who I can contact to complain on my fathers behalf!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • SympatheticType Hannah (@SympatheticType) reported

    @SkyHelpTeam I've tried to call you 7 times on 2 different numbers in the last 15 minutes and every time your system hangs up on me and I can't get through security. I want to discuss my contract renewal. What is the best number to contact a customer rep on....

  • Dd1201Diane DeeCee🌹 (@Dd1201Diane) reported

    @SkyHelpTeam Sorry I’m not sure what you mean? I’m talking about possible upgrades 6/11 months or 2/3 years down the line. I’d want to know now before I commit if the tv was improved on in the future what is sky’s position on replacing tvs that are bought now.

  • StyleMachineIl1 Style Machine Illustration (@StyleMachineIl1) reported

    @SkySports "Employment Abuse" is not a thing! "Constructive Dismissal" states an employee has a case against their employer, if said employer has undermined there position in order to have them fail, and then dismiss them. Steve Bruce has undermined HIMSELF by being terrible at his job

  • Toonymctoonface Mac (@Toonymctoonface) reported

    @SkySports If Nev & carra were actually serious about such things they would not be piping up now. Talk about closing the door after the horse bolted lads 99% of the issues Steve's faced Mike Ashley caused yet you were mute then. Hundreds of games = millions of opportunitys. Why now !

  • DavidBreen8 David Breen (@DavidBreen8) reported

    @SkyHelpTeam Not good enough. Misleading advert I like to cancel my contract with tv

  • inchhigh971 Kelly (@inchhigh971) reported

    @SkyHelpTeam We have sky Q and where in re set the box it was fine but never had this before. 🙏🙏 it’s ok

  • lauralouisemilt Laura Louise Milton (@lauralouisemilt) reported

    @SkyHelpTeam Broadband not working properly keeps logging out

  • lewbran88 Lewisbrannigan (@lewbran88) reported

    @SkySports In other industries the manager doesn’t get millions after being sacked for doing a poor job like they do in football. Can’t be feeling sorry for them too much.

  • theblkjuan Ken Powell (@theblkjuan) reported

    @SkySports Yet never comment on Ole **** management? This is becoming a joke ,blame every single person at the club but Ole? Next he will be blaming the dinner ladies for taking to long to serve the players food.

  • LevelDaGamer Level (@LevelDaGamer) reported

    @SkyHelpTeam Good afternoon, is there an estimated time frame for when a new pre-registered customer would get the opportunity to order Sky Glass?