Sky outages and service status in West Horsley, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 9 outage signals in the last 24 hours around West Horsley, including 9 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Wi-fi.
- The most recent signal from this area was received Aug 13, 9:00 PM GMT+1.
- Internet (54%)
- Phone (27%)
- Wi-fi (8%)
- TV (8%)
- Total Blackout (4%)
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in West Horsley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in West Horsley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 14: Problems at Sky
Sky is having issues since 05:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near West Horsley, England
The most recent Sky outage reports came from the following cities: Kingston upon Thames, Godalming, Sutton, Guildford, Crawley, Banstead, Dorking, Hampton, Addlestone, Epsom, and Egham.
| City | Problem Type | Report Time |
|---|---|---|
 Kingston upon Thames
|
Phone | 15 hours ago |
|
Godalming
|
Phone | 15 hours ago |
|
Sutton
|
Phone | 15 hours ago |
|
Guildford
|
Phone | 15 hours ago |
|
Kingston upon Thames
|
Phone | 15 hours ago |
|
Guildford
|
Phone | 16 hours ago |
Nearby cities with recent reports
4 recent signals
2 recent signals
2 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near West Horsley, England
Latest outage, problems and issue reports in West Horsley and nearby locations:
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Heath (@treepassionista) reported from West Molesey, EnglandRubbish set up service from @skyuk. Promised smooth transition on Thursday -anything but! No WiFi - hopeless when working from home- Sky TV not working. No engineer available til next week.. not impressed.
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Sam Bean (@SamRBean) reported from Merton, England@SkyHelpTeam The last 3 days or so I have had such rubbish connection with Sky broadband. Sky Q loses connection (wired), Xbox doesn’t connect (wired), and phones don’t do anything when using WiFi. Download and upload speeds are all over the place. Help?
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KAZI OMAR | TC (@itsOfficialTC) reported from Kingston upon Thames, England@SkyHelpTeam Honestly, NO. That is not the quickest way to deal with Sky Apps because it did not give me any results. Sky is purposefully not streaming HD through SkyGo. And before you comment about my internet speed, I guarantee it is 10x faster than what Sky Broadband does. Fix it!
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Mary Denyer (@denyermc) reported from Headley, England@SkyUK terrible customer service. Viewing card cancelled and replacement supposed to be expedited but still hasn’t arrived despite being assured it would. I pay so much and have had no tv since Thursday. This is the last straw!
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KAZI OMAR | TC (@itsOfficialTC) reported from Kingston upon Thames, England.@SkyUK why would you not let folks stream HD on SkyGo Extra even though we pay extra for HD.. The stream is already there when viewing it on @NOWTVSport just fix it already 🤬😡 #skygo #SkyUK
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Lord Mess (@stevemessenbird) reported from Normandy, EnglandI pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports
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Lisa Woodman (@Lewoodman) reported from Merton, England@SkyHelpTeam have direct messaged if you can help ASAP
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Samuel (@Iron14Lion) reported from Crawley, England@GuntherCentral4 @BrianMickelson @SkySports When you got your doctorate, did you skip the modules about how the mind can be badly injured just like physical injuries? Only difference is that the mind mostly takes longer to recover from bad injuries. But of course you already knew that coz you're so tough and smart?
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Sugan D Palanee (@SuganPalanee) reported from Kingston upon Thames, England@SkyHelpTeam - one and half hours waiting for help and still going.
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Ciara Lawrence (@ciarale01) reported from Epsom and Ewell District, EnglandI am so sorry, but I am about to have a rant. All morning I've been having really bad wifi connection with my Sky Broadband during my work morning and I'm having to do all my work calls on my mobile phone instead. It's rubbish! I pay enough to @SkyUK As it is!
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Liam Balmer (@Balmerrrrr) reported from Spelthorne District, England@SkyHelpTeam Can I actually have a contact number to actually speak to someone? This is a joke, pay for a service and don’t receive it. You’ll be quick enough to charge if I cancelled but you don’t turn up and I get a poor reply
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♥TJ♥LF1♥ (@Anita_Fruitloop) reported from Dorking, England@SkyHelpTeam Just applied for the 4 week trial of sky cinema but doesn't give me the option of cancelling as I don't want it anymore!!! How do I cancel sky cinema????!!! :@ my anxiety is through the roof over this!!! 😭
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Laura Greenaway (@LauraGreenawa12) reported from Merton, England@BeckyEverson @SkyUK @virginmedia Nope, virgin always lagging or down completely, have to reboot or switch between 2g or 5 g
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GingerLolz (@LorraineThorn) reported from Merton, England@SkyHelpTeam Yes, local issue reported, which could take up to 2 hrs to resolve (I first got this response when I checked at around 10pm last night) thanks for your quick response!
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Kevin84 (@turvey84) reported from Crawley, EnglandHow the hell do you contact @Sky @SkyUK as a current customer? They never answer the phone and even an e/mail is bounced back. Only solution is to get ‘legal advice’ am guessing.
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Gokhan Vardar (@GokhanVardar1) reported from Kingston upon Thames, EnglandCan @SkyUK @SKYbroadbandPH @SkyNews can reinstate my landline and broadband. Don’t have both services for awhile and can’t get any help.
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John ramsden (@Johnramsden7) reported from Godalming, England@SkySports @premierleague been a football season ticket holder since 1986 - if VAR carries on ruining football then will not renew and cancel sky - your choice but in 5 years you may find empty stadiums the normal as fans leave
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Ciara Lawrence (@ciarale01) reported from Epsom and Ewell District, EnglandSurely I cannot be the only person in the universe that is having major Sky Broadband Internet problems today! @SkyUK #SkyBroadband
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Rob Worthington (@WorthyRW) reported from Epsom and Ewell District, England@jackdavy24 @SkyHelpTeam I have the same problem. Some help would be very welcome @SkyHelpTeam
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Lisa Maylin (@LisaMaylin) reported from Banstead, England@SkyUK please can you explain how you can treat your elderly customer (of nearly 30 years) so appalling? You should be ashamed! Please let me know who I can contact to complain on my fathers behalf!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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wurzelm74 (@wurzelm74) reported@SkyUK is your phone network down for calls? Bristol - unable to make calls out. Texts working fine. No incoming or outgoing calls
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The Bonnie Quine (@FouldsAilsa) reported@cxdi55 @skytv @SkyHelpTeam I’ve recently left for similar reason, my package going up £3.00 to £23 after I left had a letter saying I could go back & the same package would be £28 & I’d been a customer for 25+ years
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🇩🇪 (@futkdb2) reported@BarcaUniversal @SkySports damn
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Ryan Cuthbertson (@EnglishRhino) reported@SkyHelpTeam all three of my sky mobiles have no signal at all, I’ve tried to report it on my Vodafone phone and it says system down Any update ?
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Richard Armstrong (@Richard95646711) reported@SimonBeeby1 @SkyHelpTeam All the family has sky mobile and we can’t call or receive anything. Fuckkng joke. Both kids are out can’t get in contact. @SkyHelpTeam are ****
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Phil Harrison Blackpool (@phil_blackpool) reported@cxdi55 @skytv @SkyHelpTeam That was always my gripe! Used to ask them to cancel and every time they’d eventually drop the price, but got bored of having to play this game after 25 years and finally ditched them! Best decision ever haven’t missed it once, Netflix and Prime fill the gap so much cheaper.
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Dave (@DHeaton66) reported@cxdi55 @skytv @SkyHelpTeam Same, contract came to an end and they doubled the price. Got twice the speed for half the price with Plusnet. About to quit the TV package as well. Awful company.
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CW🇬🇧 (@UKCLR) reported@cxdi55 @skytv @SkyHelpTeam I had this with virgin I went through and cancelled Then got a call from the cancellation team two days later offering me a cheaper deal than the new customer one. They are all scamming ***** it just depends on who you talk to
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Danny Lee ♿🐕🦺🇬🇧🎖️ (@DannyLee1980) reported@PaulRidley5 @SkyHelpTeam @SkyUK Have you tried to enable WiFi calling it should allow you to receive sms while the local masts is down.
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Jeannie 🇬🇧💚🩶💜🏴 (@jeanniejuno) reported@SkyHelpTeam Tried all that - no responses!! Why do we pay so much money a month for such a shoddy service!!!