Sky Outage Report in West Horsley, Surrey, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in West Horsley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in West Horsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 08: Problems at Sky
Sky is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near West Horsley, Surrey, England
The most recent Sky outage reports came from the following cities: London, Merton, Crawley, Staines, Epsom, Addlestone, Woking, Cranleigh, Tadworth, Sutton, Reigate, Morden, Guildford, Worcester Park and Weybridge.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
TV | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near West Horsley, England
Latest outage, problems and issue reports in West Horsley and nearby locations:
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Nick Davison
(@nick_davison10) reported
from
Worcester Park, England
@SkyHelpTeam Have you read the thread? Your member ogvstaff said the price would be guaranteed when I called back. That's bloody poor.
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♥Fabianski❤️Kubacki❤️Polska❤️🇵🇱
(@Anita_Fruitloop) reported
from
Dorking, England
@SkyHelpTeam my netflix service keeps breaking up, every time I watch something it then comes up with the error that it can't connect.....
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Lynn rr71
(@LynnRr71) reported
from
London, England
@SkyHelpTeam is there any ownership at all for broadband outage issues and when it will be resolved? Currently paying for broadband & multiroom that doesn’t work & then data on top? That can’t be customer service???
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QE4
(@QuigleyE4) reported
from
London, England
@mrhunt4 @SkyHelpTeam @TheRealSitts Yes The Apprentice, Start in Hendon then on Vic Embankment going the other way must be the PHVs , they do get it right when the contestant is sacked and at their most vulnerable/sad/Broken , they use a Licensed Taxi Driver to get them home
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Simon Bangs 🇬🇧
(@simonbangs) reported
from
Kingston upon Thames, England
@SkyHelpTeam hope your well are there any known issues with Sound on Sky Glass at the moment keep having to reset sound settings to default or it’s silent 🔇 can’t see a obvious reason as I use the built in speakers with no changes.
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Steve Peskett
(@speskett) reported
from
Worcester Park, England
@SkyHelpTeam It’s utterly ludicrous. Custom lost because of the awful computer system. I want to purchase something from you and am trying to sign a contract but the computer system won’t allow it so I’ll have to go elsewhere and give my money to someone else. Absolutely crackers.
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rafael uzcategui
(@rafauzcate) reported
from
Worcester Park, England
@SamsungUK Hello JH, It's a flip4 5G... No damage at all. We bought it via @SkyHelpTeam . We now need to send it back and my partner will be with no handset for 2 or maybe 3 weeks. The handset itself it's on immaculate conditions. Still have the original clear stickers on.
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Nick Davison
(@nick_davison10) reported
from
Worcester Park, England
@SkyHelpTeam Not interested are you @SkyHelpTeam? Piss poor from you.
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Ashy-Diaz
(@Mattashenden) reported
from
London, England
@SkyHelpTeam I'd like to be able to watch anything on my glass tv or using my broadband....only been a week now and still not working
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♥Fabianski❤️Kubacki❤️Polska❤️🇵🇱
(@Anita_Fruitloop) reported
from
Dorking, England
@SkyHelpTeam That ls just ridiculous! Now I have to use up my data just so I can watch it with my Dad because of this stupid rule!!
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Inga Davis-Rutter
(@IngaDR) reported
from
London, England
Just moving into a gorgeous cottage on the edge of London. Phoned up @SkyUK to move over broadband/sky TV ASAP as there's barely any 4g signal. The earliest they can do is 23rd December! Got NO idea how I'm going to work till then! @SkyHelpTeam
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Steve Peskett
(@speskett) reported
from
Worcester Park, England
Dear @VodafoneUK and @SkyUK could you please be less crap and sort yourselves out and make the customers experience easier. You guys are a nightmare. I just want TO TALK TO SOMEONE #crapcustomerservice
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Steve Peskett
(@speskett) reported
from
Worcester Park, England
@SkyHelpTeam I spoke to THREE people on Wednesday. Three. One hung up because he couldn’t help me and just gave up. But thanks. I’ll try and find the time.
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Rob Vinke
(@vinke_rob) reported
from
Sutton, England
I cannot download any @Channel4 programs onto my @SkyUK +HD Box. BBC and ITV are fine. Does anyone else have this issue? #asktwitter
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Verity Powell
(@PowellVerity) reported
from
West Molesey, England
@SkyHelpTeam what is best way to discuss my plan as it’s gone up and I think I might have to cancel my sky which I don’t want to do but it’s so expensive
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Steve Peskett
(@speskett) reported
from
Worcester Park, England
@SkyHelpTeam There is no button that says ‘yes I need more help’ I have spoken to the ‘mobile team’ this morning and they are utterly useless
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♥Fabianski❤️Kubacki❤️Polska❤️🇵🇱
(@Anita_Fruitloop) reported
from
Dorking, England
@SkyHelpTeam But you charge for roaming whereas Virgin Mobile don't which pretty sucks as I'm looking to change providers because of roaming and Sky would have been an option if you didn't charge for roaming!
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♥Fabianski❤️Kubacki❤️Polska❤️🇵🇱
(@Anita_Fruitloop) reported
from
Dorking, England
@SkyHelpTeam I've tried to download Manifest on my tablet but it's telling me I've reached the maximum limit for downloads - I haven't downloaded it anywhere..... not even on my TV and when I did I've deleted it! Help!
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Verity Powell
(@PowellVerity) reported
from
West Molesey, England
@SkyHelpTeam my sky keeps freezing, signal and connection all ok #help
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Sam
(@SamGibbons89) reported
from
West Molesey, England
******* #SkySports you’re dragging this out… who gives a toss what Jamie thinks 🥱 #EFLCup
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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𝐀𝐁𝐁𝐄𝐘𝐁𝐋𝐀𝐂𝐊🖤
(@abbeylizablack) reported
@SkyUK has got to be the WORST broadband provider. Meant to cancel the 19th of feb and cancelled today and won’t be working until the 26th absolutely shocking service STAY AWAY total shite!! And still not willing to help asap
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Mark
(@marksmithlfc) reported
@SkySports No he's **** . Championship at best
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Helen Beddowes
(@HBeddowes) reported
@SkyHelpTeam Just tried that, it's still not working
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Grant Dashwood
(@grantdashwood) reported
@SkyUK when will you fix #SkyQ to allow it to be operated by third party remote controls? Your remote can’t operate my tv and you won’t let me use my own remote with #SkyQ so I am forced to use two remotes (not the case with Sky+)!
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Helen Beddowes
(@HBeddowes) reported
@SkyHelpTeam can I have an update on todays broadband issues please? Your link for 'support' is not helping me, its a problem your end
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Emma 🏴
(@Emma_Johnson_) reported
@SkyHelpTeam Great customer service
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Ryan ライアン
(@rssb92) reported
@SkyHelpTeam hey trying having problems with useing the YouTube app on my sky Q box but runs fine on my Xbox and phone can you help ?
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Eoin Charles
(@ecsg1798) reported
@SkyHelpTeam Hello I was watching sky football last night when it cut out. Then said I needed to upgrade subscription. Clicked into it, told me I already had the package. Still doesn't work?
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Ryan Langton
(@RyanLangton14) reported
@SkySports He’s the worst player to wear that shirt and play for Manchester. He’s ******* useless
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Adeolu Adesiyakan
(@AdeoluKay) reported
@SkySports I think such complaints should end, because it’s never going to stop. The same principle applies to bullying, once you express emotion, they just keep coming back but if you ignore, they back off. Besides, who says you can’t fight back verbally? You call me Monkey, I call u pig.