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Sky Outage Report in West Horsley, Surrey, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in West Horsley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in West Horsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in West Horsley, Surrey, England 02/04/2026 03:50

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (49%)

    Internet (49%)

  2. TV (29%)

    TV (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near West Horsley, Surrey, England

The most recent Sky outage reports came from the following cities: London, Staines, Epsom, Addlestone, Woking, Cranleigh, Tadworth, Sutton, Reigate, Morden, Crawley, Guildford, Worcester Park, Weybridge and Egham.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near West Horsley, England

Latest outage, problems and issue reports in West Horsley and nearby locations:

  • Anita_Fruitloop ♥Fabianski❤️Kubacki❤️Polska❤️🇵🇱 (@Anita_Fruitloop) reported from Dorking, England

    @SkyHelpTeam I've tried to download Manifest on my tablet but it's telling me I've reached the maximum limit for downloads - I haven't downloaded it anywhere..... not even on my TV and when I did I've deleted it! Help!

  • LorraineThorn GingerLolz (@LorraineThorn) reported from Merton, England

    @SkyHelpTeam Yes, local issue reported, which could take up to 2 hrs to resolve (I first got this response when I checked at around 10pm last night) thanks for your quick response!

  • LynnRr71 Lynn rr71 (@LynnRr71) reported from London, England

    @SkyHelpTeam any idea how I originate a complaint against sky mobile?

  • Mr_Unique_Voice 🟣ŇⒶ𝐧𝕒 mค𝐑ᶠ𝐨 🇬🇭 (@Mr_Unique_Voice) reported from London, England

    @SkyHelpTeam Still having issues....

  • PowellVerity Verity Powell (@PowellVerity) reported from Spelthorne District, England

    @SkyHelpTeam had powercut over night and now no signal?

  • TrudaSpruyt Truda Spruyt (@TrudaSpruyt) reported from London, England

    @SkyHelpTeam your virtual assistant cannot help me. A builder has severed the cable between dish and box. I need an engineer

  • Sammie3982 Sammie (@Sammie3982) reported from London, England

    @SkyUK your service is crap! All I wanna do is put my programme on and sleep! But I can’t! The sky box’s have no signal! My iPad and phone have no internet!! How hard can it be?? 😔

  • xmb1138 Paul Wells (@xmb1138) reported from Tongham, England

    @SkyHelpTeam Morning! Can you see if there's issues in the GU10 area please? Dropped connection about 15 mins ago and connection diagnosis can't find a resolution. Thanks.

  • ciarale01 Ciara Lawrence (@ciarale01) reported from Epsom and Ewell District, England

    Surely I cannot be the only person in the universe that is having major Sky Broadband Internet problems today! @SkyUK #SkyBroadband

  • LorraineThorn GingerLolz (@LorraineThorn) reported from Merton, England

    Internet still down locally (CR4) It's affected my workplace, local shops, library etc..It's been out for over 24hrs for some places/people..@OpenreachHelp @SkyHelpTeam, any idea when normal service will resume?

  • joeyharrison89 joey harrison (@joeyharrison89) reported from Hindhead, England

    Why isn’t the Arsenal game on tv ? **** paying all this money for @SkySports

  • Kierbro Kieran Brown #FRSA 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@Kierbro) reported from London, England

    @SkyHelpTeam abysmal service. My partner started working with Sky months ago, yet since we switched our (already crap) package to your apparent super best, it’s been worse than ever. Can’t stream anything without interruptions. And yes, been through usual steps. Not good enough

  • Anita_Fruitloop ♥Fabianski❤️Kubacki❤️Polska❤️🇵🇱 (@Anita_Fruitloop) reported from Dorking, England

    @SkyHelpTeam my netflix service keeps breaking up, every time I watch something it then comes up with the error that it can't connect.....

  • originalKL Kaustubh (call me KL) - he/him (@originalKL) reported from London, England

    Pathetic customer support and help from @SkyUK broadband - activated almost a week ago and still struggling to get internet connection - everytime the customer support just reads out a same generic script involving turning the router on and off - unbelievable

  • WendySimmonds69 Wendy Simmonds (@WendySimmonds69) reported from Kingston upon Thames, England

    @SkyHelpTeam And this is the case even if I'm an existing customer (14 years)???

  • IngaDR Inga Davis-Rutter (@IngaDR) reported from London, England

    Just moving into a gorgeous cottage on the edge of London. Phoned up @SkyUK to move over broadband/sky TV ASAP as there's barely any 4g signal. The earliest they can do is 23rd December! Got NO idea how I'm going to work till then! @SkyHelpTeam

  • PowellVerity Verity Powell (@PowellVerity) reported from Spelthorne District, England

    @SkyHelpTeam Yes several times. Also have had no signal since yday afternoon I’ve tried all steps and would actually like to speak to a human on phone but all I get is automated questions etc

  • IngaDR Inga Davis-Rutter (@IngaDR) reported from London, England

    Just moving into a gorgeous cottage on the edge of London. Phoned up @SkyUK to move over broadband/sky TV ASAP as there's barely any 4g signal. The earliest they can do is 23rd December! Got NO idea how I'm going to work till then! 😖

  • ciarale01 Ciara Lawrence (@ciarale01) reported from Epsom and Ewell District, England

    I am so sorry, but I am about to have a rant. All morning I've been having really bad wifi connection with my Sky Broadband during my work morning and I'm having to do all my work calls on my mobile phone instead. It's rubbish! I pay enough to @SkyUK As it is!

  • PowellVerity Verity Powell (@PowellVerity) reported from Spelthorne District, England

    @SkyHelpTeam my remote keeps freezing, think might need new one so where’s best to get it from, also no sat signal tonight

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • RawsonMelissa Melissa Tolley (@RawsonMelissa) reported

    @SkyHelpTeam @SkyUK my husband has just been discriminated by your staff member Evelyn asked to speak to the disabled department as my husband struggles to use the TV remote due to medical. point blank refused help and to transfer us. Refused to let us speak to anyone else

  • _jgriffin Jonathan Griffin (@_jgriffin) reported

    Loyal customer of @SkyUK for over £15 years and they want to charge me for applying a discount to the account. #poorcustomerservice

  • GstarR67744074 GstarR (@GstarR67744074) reported

    Why doesn't @skysports wanna show that replay of the Jesus penalty incident ? Wasn't that clear and obvious #ARSTOT

  • Deanoldershaw Deano (@Deanoldershaw) reported

    @SkyHelpTeam Hi when I check my connectivity it says its all good but its slow for what it should be, how do I book an engineer as don't see that option?

  • sophb66 soph v. 9669 (@sophb66) reported

    @SkyHelpTeam Why did nobody reply to me for 17 hours ? But you replied to other customers and I only took me to threaten making a complaint did you actually bother replying

  • Dixydix Dixy Dix (@Dixydix) reported

    @SkyHelpTeam Booked an appointment as you have issues with ATM but I'm shocked I pay so much to get an instant shocking product

  • acetrigger Ace (@acetrigger) reported

    @SkyHelpTeam Hi I have had no internet or sky to for the nature morning. I have gone through all the steps to fix the network. It was working fine yesterday. Please can you let me know if there is a outage in EAST LONDON E6. Thanks

  • AnneTicehurst Anne Ticehurst (@AnneTicehurst) reported

    @SkyHelpTeam I swapped to Sky Mobile from Three this week. You transferred my number. When I call someone, the recipient sees the correct number. But when I text someone, the recipient sees a different,incorrect number. How do I fix this?

  • Kevinde90524281 Kevindelaney (@Kevinde90524281) reported

    @SoccerAM @SkySports @jimmybullard Crap show

  • jcb0403 James Bennett (@jcb0403) reported

    @cdurant92 @SkyHelpTeam Did you get anywhere on the phone? I’ve been having the same issue, can’t get the app to run at all on my ps5