Sky Outage Report in West Horsley, Surrey, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in West Horsley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in West Horsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 25: Problems at Sky
Sky is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (50%)
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TV (28%)
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Wi-fi (11%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near West Horsley, Surrey, England
The most recent Sky outage reports came from the following cities: London, Reigate, Morden, Epsom, Crawley, Guildford, Worcester Park, Weybridge, Egham, Dorking, Hampton, Leatherhead, Kingston upon Thames, Haslemere and Sutton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
TV | |
| London |
Wi-fi | |
| London |
TV | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near West Horsley, England
Latest outage, problems and issue reports in West Horsley and nearby locations:
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sophie b
(@phiebramley) reported
from
London, England
@StewartTaylor92 @SkyHelpTeam My down load speed is at 0
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sophie b
(@phiebramley) reported
from
London, England
@SkyHelpTeam really getting fed up with your crappy internet. Signal strength excellent download speed poor all other devices disconnected from the internet but can’t watch a film I bought from you on the sky store via my @NOWTV box. Gonna have to change broadband providers
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@SkyHelpTeam Why direct me to article about compensation for total loss of service when I’ve said many times it’s an intermittent problem? I need to be able to rely on broadband which I currently can’t.
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Sam McMulkin
(@DasMulk) reported
from
Spelthorne District, England
What's with all the breakup on @SkySports box office. Don't charge £26 if you can't provide a HD service @virginmedia
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Sam Bean
(@SamRBean) reported
from
Merton, England
@SkyHelpTeam The last 3 days or so I have had such rubbish connection with Sky broadband. Sky Q loses connection (wired), Xbox doesn’t connect (wired), and phones don’t do anything when using WiFi. Download and upload speeds are all over the place. Help?
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Gaishey
(@gaishey) reported
from
London, England
I believe the ball went out however #var and #PremierLeague are now frantically sorting it so this never happens to Man Utd themselves in a game, and not surprisingly @SkySports haven’t done a Hawkeye type angle and only show the behind goal views which only prove so much
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Abul Kalam
(@AbulKalamUK) reported
from
London, England
@SkySportsPL @SkySports Never a pen.
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GH Away Travel 🚌
(@GHCoaches) reported
from
Crawley, England
@FalknerJosh @SkySports Totally agree it’s terrible, the layout is awful
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Adrian Vickery
(@adrian_vickery) reported
from
Epsom and Ewell District, England
@SkySports Another example of why VAR doesn't help the game. It's no penalty. Free kick at best. The coming together happens outside the box, Jamie & Freddie made it perfectly clear. Refereering isn't easy but there needs to be more common sense.
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The Lady
(@French_Fancies) reported
from
Banstead, England
@Ford8643 @SkyUK Honestly! It’s ridiculous… My next step will be a formal complaint as I am meant to be working from home!
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sophie b
(@phiebramley) reported
from
London, England
@SkyHelpTeam need help with the download speed of my internet
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Alison Stallard
(@AliStallard1) reported
from
Ewhurst, England
@SkyHelpTeam please help. Elderly father has struggled for 3 days now with no signal. Cannot get through by phone. Who should we ring? Appears to be SkyQ remote problem.
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Rob Worthington
(@WorthyRW) reported
from
Epsom and Ewell District, England
@jackdavy24 @SkyHelpTeam I have the same problem. Some help would be very welcome @SkyHelpTeam
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@SkyHelpTeam So you don’t live up to your name @SkyHelpTeam! There is nothing you can do? Offer an engineer an hour of overtime? This problem doesn’t seem insurmountable!!!!!!
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Roy Beckerson
(@roypsb) reported
from
Bagshot, England
Darren Bent on SkySports last night bigging up the Utd v City semi-final after the crap they served up the other week and writing off Brentford with barely a shrug. His other contributions were dull as ditchwater. Makes you wonder why he was selected as a studio guest.
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johan.bongers@gmail.com
(@BongersJohan) reported
from
Epsom and Ewell District, England
@SkyUK I have followed every instruction to get Discovery+ and get to a screen that tells you to enter a number into your smart device but neither the discovery+ nor the Sky app gives me anywhere to enter this number. Please help
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Lord Mess
(@stevemessenbird) reported
from
Normandy, England
I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@SkyHelpTeam No Christmas Eve #StarWars as broadband not working; thanks @SkyHelpTeam
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Liam Balmer
(@Balmerrrrr) reported
from
Spelthorne District, England
@SkyHelpTeam Can I actually have a contact number to actually speak to someone? This is a joke, pay for a service and don’t receive it. You’ll be quick enough to charge if I cancelled but you don’t turn up and I get a poor reply
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Gokhan Vardar
(@GokhanVardar1) reported
from
Kingston upon Thames, England
Can @SkyUK @SKYbroadbandPH @SkyNews can reinstate my landline and broadband. Don’t have both services for awhile and can’t get any help.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Brad Joy
(@BradJoy93) reported
Just rang @SkyUK to cancel because they’re so ****, to then get told I can’t cancel only they can. Really don’t know who they think they are, I’ve cancelled the direct debit with the bank anyway so you’re not getting paid so just cancel my account 👍
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Jitendra Singh (जितेन्द्र सिंह)
(@simplyjitu) reported
@TataSky @RNTata2000 @SkyUK Ystdy I installed tatasky, installed wrongly by S Engr. Today, complained to customer care same guy installed properly but they charged fr same. Why should I have to pay for their mistake & amount has been deducted from my balance without prior info.
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Emma Elsender
(@emmarachel10) reported
@SkyHelpTeam Yes I’ve tried those and it’s still not working properly
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Samantha Taylor
(@SammyA90) reported
@SkyHelpTeam struggling to find how I can contact your team. My wifi consistently drops out. I think there is a problem with my router. Can someone help?
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ENZO STAFFORD
(@enzostafford113) reported
@SkyHelpTeam Hi I have booked an engineer for tomorrow to look at my broadband problem. I would like to know if it will be someone from sky or will it be someone from BT?
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Brad Joy
(@BradJoy93) reported
@SkyHelpTeam I’ve been a customer for 9 years and I’ve ALWAYS found your customer service 💩Youre mega expensive, internet is rubbish, so many other options now, cheaper alternatives, 💩 customer service, a change to my own finances (covid). I should be able to cancel (with a fee) when I want
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Leslie Richardson
(@LeslieRcdson) reported
@Adeoxford180 @RedDevilxx7 @SkySports Would never have guessed you are a United follower with that opinion !!! Look at what happened not what you was hoping for at the time. McGuire lack of pace clearly got him in a bad position
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audrey kavanagh
(@audreykavanagh1) reported
@SkySports It was never a peno the boyo tripped himself up
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Freddie Merrydown
(@FredMerrydown) reported
@bandwagon @SkyFootball @SkySports They've got bugger all else to talk about. Crap game.
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Brad Joy
(@BradJoy93) reported
@SkyHelpTeam A shining example here of how sky treat their customers. Me: hi sky, can’t afford you anymore Sky: TOUGH **** PEASANT, PAY ME OR ELSE!!!! What would I use the link for? There’s literally not been 1 option you’ve offered me