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Sky outages and service status in West Horsley, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 10 outage signals in the last 24 hours around West Horsley, including 10 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and Wi-fi.
  • The most recent signal from this area was received Aug 13, 9:00 PM GMT+1.
  • 54% Internet (54%)
  • 27% Phone (27%)
  • 8% Wi-fi (8%)
  • 8% TV (8%)
  • 4% Total Blackout (4%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in West Horsley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in West Horsley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 13: Problems at Sky

Sky is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near West Horsley, England

The most recent Sky outage reports came from the following cities: Kingston upon Thames, Godalming, Sutton, Guildford, Crawley, Banstead, Dorking, Hampton, Addlestone, Epsom, and Egham.

CityProblem TypeReport Time
Kingston upon Thames Phone 2 hours ago
Godalming Phone 2 hours ago
Sutton Phone 3 hours ago
Guildford Phone 3 hours ago
Kingston upon Thames Phone 3 hours ago
Guildford Phone 3 hours ago

Nearby cities with recent reports

Guildford

4 recent signals

3 hours ago
Kingston upon Thames

2 recent signals

2 hours ago
Godalming

2 recent signals

2 hours ago
Sutton

1 recent signals

3 hours ago
Crawley

1 recent signals

3 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near West Horsley, England

Latest outage, problems and issue reports in West Horsley and nearby locations:

  • Anita_Fruitloop
    ♥Fabianski❤️Kubacki❤️Polska❤️🇵🇱 (@Anita_Fruitloop) reported from Dorking, England

    @SkyHelpTeam my netflix service keeps breaking up, every time I watch something it then comes up with the error that it can't connect.....

  • stevenffc123
    Fulham traveller R.I.P papa bouba diop (@stevenffc123) reported from Sendmarsh, England

    @nottobias333 @SkySports Leads do usually fall apart in March to be fair. And the break did help them. It was touch and go before the break. No need to hassle the woman

  • gerarddward
    Gerard ward (@gerarddward) reported from Addlestone, England

    @SkyHelpTeam It has been down for a few hours in Surrey. Router shows everything is OK but it is not working.... is it still down for most people?

  • LorraineThorn
    GingerLolz (@LorraineThorn) reported from Merton, England

    Internet still down locally (CR4) It's affected my workplace, local shops, library etc..It's been out for over 24hrs for some places/people..@OpenreachHelp @SkyHelpTeam, any idea when normal service will resume?

  • SuganPalanee
    Sugan D Palanee (@SuganPalanee) reported from Kingston upon Thames, England

    @SkyHelpTeam - one and half hours waiting for help and still going.

  • stevemessenbird
    Lord Mess (@stevemessenbird) reported from Normandy, England

    I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports

  • shoeburger
    Kieran Shew (@shoeburger) reported from Merton, England

    Hi @SkyCricket @SkyHelpTeam ! Another major cricket series lost from your service. How much will you be compensating your customers, or should we just cancel all together?

  • MargaretPart
    Margaret Partridge (@MargaretPart) reported from Egham, England

    @SkyHelpTeam hi. I've tried calling but wait time is unbelievable I wanted to discuss my issue. I'd rather not put it here so send me a link so we can chat.

  • Anita_Fruitloop
    ♥Fabianski❤️Kubacki❤️Polska❤️🇵🇱 (@Anita_Fruitloop) reported from Dorking, England

    @SkyHelpTeam I've tried to download Manifest on my tablet but it's telling me I've reached the maximum limit for downloads - I haven't downloaded it anywhere..... not even on my TV and when I did I've deleted it! Help!

  • charljpresents
    Charlotte Jones Presents (@charljpresents) reported from Crawley, England

    Just seems ridiculous that @SkyHelpTeam @SkyUK can break GDPR when it suits them and then when a customer actually needs help, it’s completely not allowed and they leave their customers with no choice..

  • MannyCFC26
    manuela matern (@MannyCFC26) reported from Woking, England

    @wearebrighton Can I ask a question? Whilst I understand the animosity towards players going to other clubs! Is it right to sing " Stay Down and Die " to Sanchez when he got floored? It's not something I would be proud of as a fan. @SkySports @SkySportsPL

  • WorthyRW
    Rob Worthington (@WorthyRW) reported from Epsom and Ewell District, England

    @jackdavy24 @SkyHelpTeam I have the same problem. Some help would be very welcome @SkyHelpTeam

  • turvey84
    Kevin84 (@turvey84) reported from Crawley, England

    How the hell do you contact @Sky @SkyUK as a current customer? They never answer the phone and even an e/mail is bounced back. Only solution is to get ‘legal advice’ am guessing.

  • mptickner
    Mark P Tickner (@mptickner) reported from Chilworth, England

    @SkyHelpTeam @AnnaDunphy More #sky+ errors and issues to try and force people over to #SkyQ

  • richnewm
    richard newman (@richnewm) reported from Kingston upon Thames, England

    @SkyUK so what wrong with sky Internet yet again sky Internet always seams to be down lately

  • L_EToffee
    L_E Toffee (@L_EToffee) reported from Epsom and Ewell District, England

    @ShrewUnlimited @Charliesteven33 @SkySports How on earth could you possibly know that the vast majority of people support it if they don't show it, clearly highlighting the utter nonsense of that argument.Its a very simple gesture, if someone is not willing to support the message i'm absolutely certain i know what they are

  • WendySimmonds69
    Wendy Simmonds (@WendySimmonds69) reported from Kingston upon Thames, England

    @SkyHelpTeam And this is the case even if I'm an existing customer (14 years)???

  • PaulWoodford75
    Paul Woodford (@PaulWoodford75) reported from Winkfield, England

    Wow the customer service recieved today from @SkyUK has to up there as the worst I’ve ever received 😡😡

  • PowellVerity
    Verity Powell (@PowellVerity) reported from Spelthorne District, England

    @SkyHelpTeam had powercut over night and now no signal?

  • mptickner
    Mark P Tickner (@mptickner) reported from Chilworth, England

    Christ @SkyUK are plugging #BelAir like crazy! It's not even worth it. Watched the first episode, total crap.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • TheDewsb
    Nicola Dewsbury (@TheDewsb) reported

    @SkyHelpTeam how do I cancel my @DisneyPlus subscription from my account. It doesn’t work. It keeps asking for payment details

  • Nithinkottaram
    KingDrogba@ChelseaFC (@Nithinkottaram) reported

    @TheChelseaHubs @SkySports bro, dont post this kind of ****....Enzo is playing for chelsea and he will play under xabi......stop these nonsense

  • HokyG74707
    HOKY Gaming (@HokyG74707) reported

    @_ikofficial @eurofootcom @SkySports Tbh Bruno being one of the best box to box midfielders in the game is gonna help heaps with transitioning and playing attacking football like 3 years ago compared to last season, defence didn’t need a change at all, and attack will be good if Saka and odegaard aren’t injury

  • rsergeant
    Robin Sergeant (@rsergeant) reported

    @cxdi55 @skytv @SkyHelpTeam Plusnet seem to be reasonable when it comes to renewal. Never worth leaving them and decent price

  • dmdoombabe
    lawren gahan (@dmdoombabe) reported

    @SkyHelpTeam WTF is going on with sky Q constantly unwatchable for buffering and losing volume! Constant technical faults for the last 3 weeks! Not just our house everyone’s the same in area! And please don’t blame the weather were in Scotland!

  • FlossySwift
    Abi🫶🏼💌🫧 (@FlossySwift) reported

    @SkyHelpTeam my internet is down and me and my mum both work from home so it’s really affecting our work. we’re having to use our mobile data which is completely draining it. says an engineer has been requested but not sure when? thanks

  • Wisebizna
    AFCWisebizna (@Wisebizna) reported

    @FabrizioRonald0 @SkySports It was insane but poor Almunia

  • EmirCTID
    Emir🇸🇪 (@EmirCTID) reported

    @SkyBluesXtra @SkySports @BarcaUniversal Damn.

  • ShaunfifaK
    grumpypeed (@ShaunfifaK) reported

    @SkyHelpTeam why you’re **** internet down fix you’re ******* crap

  • PitchSnitch
    Outside The Box (@PitchSnitch) reported

    @SkyHelpTeam fix this Or at least ell us what’s happening? Also include how much compensation I can expect. Not ******* good enough