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Sky Outage Report in West Horsley, Surrey, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in West Horsley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in West Horsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in West Horsley, Surrey, England 02/11/2026 18:05

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (49%)

    Internet (49%)

  2. TV (29%)

    TV (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near West Horsley, Surrey, England

The most recent Sky outage reports came from the following cities: London, Crawley, Merton, Staines, Epsom, Addlestone, Woking, Cranleigh, Tadworth, Sutton, Reigate, Morden, Guildford, Worcester Park and Weybridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomCrawley TV
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near West Horsley, England

Latest outage, problems and issue reports in West Horsley and nearby locations:

  • LorraineThorn GingerLolz (@LorraineThorn) reported from Merton, England

    Internet still down locally (CR4) It's affected my workplace, local shops, library etc..It's been out for over 24hrs for some places/people..@OpenreachHelp @SkyHelpTeam, any idea when normal service will resume?

  • xmb1138 Paul Wells (@xmb1138) reported from Tongham, England

    @SkyHelpTeam Morning! Can you see if there's issues in the GU10 area please? Dropped connection about 15 mins ago and connection diagnosis can't find a resolution. Thanks.

  • denyermc Mary Denyer (@denyermc) reported from Headley, England

    @SkyUK terrible customer service. Viewing card cancelled and replacement supposed to be expedited but still hasn’t arrived despite being assured it would. I pay so much and have had no tv since Thursday. This is the last straw!

  • PowellVerity Verity Powell (@PowellVerity) reported from Spelthorne District, England

    @SkyHelpTeam Yes several times. Also have had no signal since yday afternoon I’ve tried all steps and would actually like to speak to a human on phone but all I get is automated questions etc

  • WendySimmonds69 Wendy Simmonds (@WendySimmonds69) reported from Kingston upon Thames, England

    @SkyHelpTeam And this is the case even if I'm an existing customer (14 years)???

  • TrudaSpruyt Truda Spruyt (@TrudaSpruyt) reported from London, England

    @SkyHelpTeam your virtual assistant cannot help me. A builder has severed the cable between dish and box. I need an engineer

  • ciarale01 Ciara Lawrence (@ciarale01) reported from Epsom and Ewell District, England

    I am so sorry, but I am about to have a rant. All morning I've been having really bad wifi connection with my Sky Broadband during my work morning and I'm having to do all my work calls on my mobile phone instead. It's rubbish! I pay enough to @SkyUK As it is!

  • LouKF93 LF (@LouKF93) reported from London, England

    @SkyHelpTeam Lots of static and scrambled picture and then switches off saying satellite signal is not working.

  • LorraineThorn GingerLolz (@LorraineThorn) reported from Merton, England

    @SkyHelpTeam Yes, local issue reported, which could take up to 2 hrs to resolve (I first got this response when I checked at around 10pm last night) thanks for your quick response!

  • Sammie3982 Sammie (@Sammie3982) reported from London, England

    @SkyUK your service is crap! All I wanna do is put my programme on and sleep! But I can’t! The sky box’s have no signal! My iPad and phone have no internet!! How hard can it be?? 😔

  • mptickner Mark P Tickner (@mptickner) reported from Chilworth, England

    @SkyHelpTeam @SkyUK Sort out the stability of video and the audio stutter loss on channel 597

  • zooooeee_x zo (@zooooeee_x) reported from Godalming, England

    @SkyHelpTeam False alarm it's back up and running thanks for your help!

  • mptickner Mark P Tickner (@mptickner) reported from Chilworth, England

    Christ @SkyUK are plugging #BelAir like crazy! It's not even worth it. Watched the first episode, total crap.

  • MaxBurrell5 Max Burrell (@MaxBurrell5) reported from Kingston upon Thames, England

    @SkySports fix the Stoke Luton stream

  • PowellVerity Verity Powell (@PowellVerity) reported from Spelthorne District, England

    @SkyHelpTeam my remote keeps freezing, think might need new one so where’s best to get it from, also no sat signal tonight

  • Mr_Unique_Voice 🟣ŇⒶ𝐧𝕒 mค𝐑ᶠ𝐨 🇬🇭 (@Mr_Unique_Voice) reported from London, England

    @SkyHelpTeam Still having issues....

  • originalKL Kaustubh (call me KL) - he/him (@originalKL) reported from London, England

    Pathetic customer support and help from @SkyUK broadband - activated almost a week ago and still struggling to get internet connection - everytime the customer support just reads out a same generic script involving turning the router on and off - unbelievable

  • shoeburger Kieran Shew (@shoeburger) reported from Merton, England

    @SkyHelpTeam Since the storm, my sky box isn’t receiving signal. I’m in a block of flats. Tried calling, wait on hold for ages. How do we get someone to repair our dish? Why don’t you have an online solution for this. It’s 2022

  • Kierbro Kieran Brown #FRSA 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@Kierbro) reported from London, England

    @SkyHelpTeam abysmal service. My partner started working with Sky months ago, yet since we switched our (already crap) package to your apparent super best, it’s been worse than ever. Can’t stream anything without interruptions. And yes, been through usual steps. Not good enough

  • ciarale01 Ciara Lawrence (@ciarale01) reported from Epsom and Ewell District, England

    Surely I cannot be the only person in the universe that is having major Sky Broadband Internet problems today! @SkyUK #SkyBroadband

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • mrluvverlufkins Michael Lukins (@mrluvverlufkins) reported

    @UsuallyAnn0yed @SkySports @JonLansdown Please don’t go down this road Jon 👍

  • hazelswood hazel wood (@hazelswood) reported

    Would not recommend @SkyUK broadband to anyone. What a joke that my mum cannot get help with connecting to her broadband after sending them messages but yet they still take the money

  • KentySnr Kenty ⚔️ (@KentySnr) reported

    @SkySports FFS @ChelseaFC the vaccine doesn’t stop transmission or infection. How are all you people so stupid? Now we’ve got football teams trying to force us to take a vaccine that some people have been told by their Dr they can’t take! Disgusting

  • alantherogue Big Roguey de Lange (@alantherogue) reported

    @SSCNapoliCurvaA @SkyUK I'm working on the assumption that the quality on a streaming service would be better than YouTube rips here tbf

  • MrPhyshe Mr Physhe (@MrPhyshe) reported

    @SkyHelpTeam Broadband issues in Manchester after last lightning strike?

  • shamilton83 scott hamilton (@shamilton83) reported

    @SkySports Disgusting move for a terrible club.

  • RonaldHearne18 Ronald Hearne (@RonaldHearne18) reported

    @SkyHelpTeam Yes there are terrible coverage problems in the area I live Sky Mobile. You are selling people mobile phone contracts in my area which are crap. You being in my area means calamity for the reputation of mobile handsets!!

  • CarlHaggerty4 Carl Haggerty (@CarlHaggerty4) reported

    @Hokin4shyte @SkySports Then it won't be a problem to see all the players coach's ext. covid passport then will it? Don't know why people get so uptight about it. If the normal public have to prove it why can't we see them proving it?

  • adamlpi ALP⚽️💛💙 (@adamlpi) reported

    @SkySports Proof of a negative covid test, the issue is, this translates to people as logged as negative, regardless of the actual result. Pointless.

  • pmeddz Patrick (@pmeddz) reported

    @SkyHelpTeam Hi, I’ve recently purchased a sky subscription with everything except Kids tv, had an issue installing the box but told I can use sky go until then. Just tried this on PS5 and says I need to be a customer with the relevant pack to watch. Please could you advise?