Sky outages and service status in West Horsley, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 0 outage signals in the last 24 hours around West Horsley, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Wi-fi.
- The most recent signal from this area was received Aug 13, 9:00 PM GMT+1.
- Internet (54%)
- Phone (27%)
- Wi-fi (8%)
- TV (8%)
- Total Blackout (4%)
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in West Horsley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in West Horsley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 14: Problems at Sky
Sky is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near West Horsley, England
The most recent Sky outage reports came from the following cities: Kingston upon Thames, Godalming, Sutton, Guildford, Crawley, Banstead, Dorking, Hampton, Addlestone, Epsom, and Egham.
| City | Problem Type | Report Time |
|---|---|---|
 Kingston upon Thames
|
Phone | 1 day ago |
|
Godalming
|
Phone | 1 day ago |
|
Sutton
|
Phone | 1 day ago |
|
Guildford
|
Phone | 1 day ago |
|
Kingston upon Thames
|
Phone | 1 day ago |
|
Guildford
|
Phone | 1 day ago |
Nearby cities with recent reports
4 recent signals
2 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
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Sky Issues Reports Near West Horsley, England
Latest outage, problems and issue reports in West Horsley and nearby locations:
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Jay Fenton (@jay_fenton) reported from Banstead, England@SkyUK so fed up of your poor broadband signal! I will be calling up tomorrow to cancel my subscription with you
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Sir Fran Walsingham (@haughtonk9) reported from Godalming, England@SkyHelpTeam Can’t ring my landline number. Stopping direct debit till it’s sorted. This lack of service and the inability to talk to anyone is rubbish.
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Mark P Tickner (@mptickner) reported from Chilworth, England@SkyHelpTeam @AnnaDunphy More #sky+ errors and issues to try and force people over to #SkyQ
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♥TJ♥LF1♥ (@Anita_Fruitloop) reported from Dorking, England@SkyHelpTeam Just applied for the 4 week trial of sky cinema but doesn't give me the option of cancelling as I don't want it anymore!!! How do I cancel sky cinema????!!! :@ my anxiety is through the roof over this!!! 😭
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Paul Woodford (@PaulWoodford75) reported from Winkfield, EnglandWow the customer service recieved today from @SkyUK has to up there as the worst I’ve ever received 😡😡
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Zach Smart (@zach_sm4rt) reported from Spelthorne District, England@SkyHelpTeam I've had on & off problems with my sky broadband today currently cannot connect both sky q main & mini box to internet follwed all guides online and cannot call anyone as im not in one of the crictical cats, is there a number or someone I can speak to at sky please?
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Mary Denyer (@denyermc) reported from Headley, England@SkyUK terrible customer service. Viewing card cancelled and replacement supposed to be expedited but still hasn’t arrived despite being assured it would. I pay so much and have had no tv since Thursday. This is the last straw!
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Belinda Moore (@BelsMoore) reported from Merton, England@SkyHelpTeam Don’t understand. Engineer has arrive but says not allowed in the house bit you sent me a video yesterday explaining how to have a visit safely. Router/Sky Q mini box problem. Waited 10 days for engineer. Family of 6 inc 4 kids off school. Need Sky to work!
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Mark P Tickner (@mptickner) reported from Chilworth, England@SkyHelpTeam @SkyUK Sort out the stability of video and the audio stutter loss on channel 597
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Mohammed farid butt (@faridji99) reported from Leatherhead, EnglandShame on @SkyUK what ever sky promised they never delivered no good broadband service & increased price for no reason
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CarlosE (@cnormanv) reported from Banstead, EnglandIs @SkyUK fixing the internet and phone problem sometime soon? I live in Banstead and haven’t had service all day. Unable to speak with anyone in Sky
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Michelle Hook♍️ (@mchllhk) reported from Addlestone, England@SkyHelpTeam You should give us money off our bill every time you have an issue it’s getting to be a joke now
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Kieran Shew (@shoeburger) reported from Merton, EnglandHi @SkyCricket @SkyHelpTeam ! Another major cricket series lost from your service. How much will you be compensating your customers, or should we just cancel all together?
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GingerLolz (@LorraineThorn) reported from Merton, EnglandInternet still down locally (CR4) It's affected my workplace, local shops, library etc..It's been out for over 24hrs for some places/people..@OpenreachHelp @SkyHelpTeam, any idea when normal service will resume?
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zo (@zooooeee_x) reported from Godalming, England@SkyHelpTeam False alarm it's back up and running thanks for your help!
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Steve Peskett (@speskett) reported from Worcester Park, England@SkyHelpTeam It’s utterly ludicrous. Custom lost because of the awful computer system. I want to purchase something from you and am trying to sign a contract but the computer system won’t allow it so I’ll have to go elsewhere and give my money to someone else. Absolutely crackers.
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Belinda Moore (@BelsMoore) reported from Merton, England@SkyHelpTeam Main box keeps losing network connection assume that is why mini box keeps disconnecting. Mini box multiple reasons, no connection, lost Sky Q box, no sat signal. New router but everything else - phones, laptops, iPads all connected and holding connection.
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Rhodri (@booboobear_) reported from Cobham, England@SkyHelpTeam Internet is broken in #Cobham again 😕
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KAZI OMAR | TC (@itsOfficialTC) reported from Kingston upon Thames, England.@SkyUK why would you not let folks stream HD on SkyGo Extra even though we pay extra for HD.. The stream is already there when viewing it on @NOWTVSport just fix it already 🤬😡 #skygo #SkyUK
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Gudgeon 🦊💙 (@paulgudj) reported@cxdi55 @skytv @SkyHelpTeam 💯 I left Sky last month after being a customer for over 30 years. Feel like we are being forced to pay massive rises in prices because they are so desperate to keep the football and have to pay through the nose for it. I’m £130 better off.
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MrJEB (@jeb_mr) reported@SkyUK are customers going to get compensation for the outage? It has been ongoing for ages. You could give at least £5 compensation per customer.
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Stevø (@_Steve_B_) reported@cxdi55 @skytv @SkyHelpTeam They are a joke. I was also a platinum customer, but cancelled this week and told them to stick it. Funny how they came up with better deals as soon as I asked to cancel! Too late, I’m done being robbed.
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Tom McCarthy (@TomMcCarthy92) reported@cxdi55 @skytv @SkyHelpTeam I’m not sure why you’re surprised.This has always been the case with sky. You’re paying £90 a mth to watch the exact same TV that they are advertising the exact same channels to a new customer for £50 per mth. Mind boggling! No customer loyalty at all, yet we all still pay it
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ER but not the Queen (@iluvbatfink) reported@stephenmcginn @SkyHelpTeam It's gone terrible hasn't it! I get 'Emergency Calls Only' pretty much every evening! 🙄
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Baz (@bazza2774) reported@SkyHelpTeam I don’t need help
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Patrick Lowrie (@garngadpat) reported@cxdi55 @skytv @SkyHelpTeam They are all the same, having the same issue with virgin
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claire share (@claire_share) reported@cxdi55 @skytv @SkyHelpTeam I am going to ofcom with my complaint of such poor customer service and care……we have been with Sky over 20 years….i pay £200+ each month and it went down for a month…..terrible customer service.
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JamieB (@Bantamigo88) reported@cxdi55 @skytv @SkyHelpTeam Did the same, threatened to cancel and initially they couldn’t do any better, then all of a sudden they offered me fibre broadband for 24 quid and sky stream for 20 quid.
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Retro Ӿ 🧪 (@Itisretro) reported@cxdi55 @skytv @SkyHelpTeam The irony is they are doing the same to the new customer as they are to you. Offering a lower rate knowing they will eventually ramp it up once they take the bait.