1. Home
  2. Companies
  3. Sky
  4. West Horsley, England
Sky

Sky Outage Report in West Horsley, Surrey, England

Why is my Sky service not working?

No problems detected

If you are having issues, please submit a report below.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in West Horsley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in West Horsley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near West Horsley, England

The most recent Sky outage reports came from the following cities: Crawley, Sunbury-on-Thames, Guildford, Woking, Cranleigh, Hampton, Addlestone, Surbiton, Epsom, Kingston upon Thames, Reigate, Egham, and Merton.

CityProblem TypeReport Time
Crawley Internet 2 days ago
Sunbury-on-Thames Internet 4 days ago
Guildford Internet 5 days ago
Crawley TV 7 days ago
Woking TV 9 days ago
Guildford Wi-fi 11 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near West Horsley, England

Latest outage, problems and issue reports in West Horsley and nearby locations:

  • hough_and_stuff
    Gina Hough (@hough_and_stuff) reported from Godalming, England

    @SkyHelpTeam I’m at the end of my tether with the poor quality of signal with Sky broadband. It’s nothing to do with the amount of useage. The BT router before dealt with it effortlessly. All areas of house covered with no problem. Massive contrast.

  • BarcaWomble
    Niall McGarry (@BarcaWomble) reported from Kingston upon Thames, England

    @SkyHelpTeam You’ve twice sent the wrong engineer (MDU engineer is required) to put in Sky TV & then instead of doing everything you can to get someone there straight away (after being let down for the 2nd time) u give an appointment for 2 weeks time. Terrible CS Sky!! #skyfail

  • sxyblueyes2
    bridie ohalloran (@sxyblueyes2) reported from Merton, England

    @SkyHelpTeam way to go! Gone from the best to the worst in the space of a month! I’ve been with you for 15 years but can’t even get through to cancel! Supposed to do it online nothing works absolute joke!

  • titanicsno1fan
    Rachel Marshall (@titanicsno1fan) reported from Spelthorne District, England

    Then I find this pic where they're showing same film all day (happens a lot) & I've told him that's the rubbish service he's been paying high subscription fees for. Shame on you @SkyUK

  • FarooqUmer
    Umer Farooq (@FarooqUmer) reported from Kingston upon Thames, England

    @aaliaaaliya If you can't see cricket in your hotel it means you are not staying in a four or five-star hotel who have @SkySports Secondly @ECB_cricket &local Cricket counties provide support at the grass root level to promote cricket.Locals do take an interest in their team but are not crazy

  • AutyWarriorMum
    Maria Cook 🌈🧩 (@AutyWarriorMum) reported from Crawley, England

    @SkyHelpTeam Well that wasn’t helpful. I’ll hang on the phone then......

  • NichoolasG
    nick (@NichoolasG) reported from Guildford, England

    Having problems getting set up with @SkyUK online... 😩

  • JustineBalmer
    Justine Balmer (@JustineBalmer) reported from Guildford, England

    At my other half’s house and @SkyUK signal is APPALLING if you are not right next to the router!! So bad! He’s complained and they said they wouldn’t do anything! Not impressed Sky @SkyHelpTeam 🙄😱 #RT . . #badservice #notuptoscratch #badcustomerservice #notgoodenough

  • BarcaWomble
    Niall McGarry (@BarcaWomble) reported from Kingston upon Thames, England

    @SkyUK Shocking service by Sky. My dad’s had to waste 2 days off work waiting in. First they sent the wrong engineer, (DTH I/o MDU), profuse apologies. The next week they again sent the wrong engineer!!!!. We’re sorry but we can’t come for 2 weeks. Worst customer service ever!!!

  • BlackSmoke108
    Hannah caller (@BlackSmoke108) reported from Crawley, England

    @SkyHelpTeam no broadband, no phone, help! 😩

  • Izod777
    Karl Izod (@Izod777) reported from Crawley, England

    Graeme Souness needs to **** off sky miserable old ****!!! #MANLIV @SkySports

  • benninojets
    Benni Robinson (@benninojets) reported from West Molesey, England

    Honestly though, **** @themichaelowen (who’s been troubled by injuries) for suggesting that Liverpool players kick @MarcusRashford on his injured ankle. **** right off. #skysports #ManUtdVLiverpool

  • JustineBalmer
    Justine Balmer (@JustineBalmer) reported from Guildford, England

    At my other half’s house and @SkyUK signal is APPALLING if you are not right next to the router!! So bad! He’s complained and they said they wouldn’t do anything! Not impressed Sky 🙄😱 #RT . . #badservice #notuptoscratch #badcustomerservice #skycustomerservice #notgoodenough

  • hayley_lloyd1
    Hayley Lloyd (@hayley_lloyd1) reported from Crawley, England

    @SkyHelpTeam been on hold for 20 minutes.......... poor service time to change

  • Dr_JM_Fountaine
    James Fountaine (@Dr_JM_Fountaine) reported from West Molesey, England

    @SkyUK how can justify a premium phone line for cancelling your subscription with at least a 15 mins for a customer of nearly 20 years and you still can't call back or do it online.

  • titanicsno1fan
    Rachel Marshall (@titanicsno1fan) reported from Spelthorne District, England

    @SkyHelpTeam That was me having fun but the actual frustration here is getting rid of him as a customer after so long, it's sky putting on 'new channels' which show repeats or the same programme on more than 1 channel at a time! I'm thrilled he won't be getting ripped off by sky anymore!

  • s_reynolds808
    Simon 'Whippet'.. (@s_reynolds808) reported from Tongham, England

    No internet ... @SkyUK down all day ....

  • LJL_77
    Lisa-Jayne Lewis 🐞 (@LJL_77) reported from Guildford, England

    @MyNameIsBrooke_ @SkyHelpTeam @SkyUK @NOWTV Ah, legal/illegal - this is the problem when companies try to get greedy, it drives the black market.

  • Sexley28
    Natalie Exley (@Sexley28) reported from Crawley, England

    @virginmedia your company is a joke. Tv and broadband down yet again - already have an ongoing complaint about the service with ofcom. Pay extra to have sky sports packages and can’t even do that today. And we can’t even speak to a human ! @SkyUK we shouldn’t have left 😭

  • bobsmailes
    bobsmailes (@bobsmailes) reported from Kingston upon Thames, England

    @MatchroomBoxing @KatieTaylor @SkySports @DAZN_USA Though sadly it was an awful verdict , at best it was a draw

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • KnowlesStephen
    Stephen Knowles (@KnowlesStephen) reported

    @SkySports Bad form, i don't like to see bad sportsmanship like that. Good on the Southampton player for not reacting.

  • Aaliciag1
    aliciag1 (@Aaliciag1) reported

    @SkyHelpTeam It’s wherever I try to login even on the website or apps

  • gavjo1
    gavvin (@gavjo1) reported

    @SkyHelpTeam @JamesEMDavis Do we get a refund in our bills due to not getting service we are paying for?

  • RepofArsenal
    Anthony C (@RepofArsenal) reported

    @Football__Tweet @SkySports No ya can't just take from Eddie if he's performing. You stick with players on form. Sends at terrible message to take a position when its being earned. How's he gonna motivate himself when needed again if he thinks his form counts for nothing in the long run?

  • JamesEMDavis
    James Davis (@JamesEMDavis) reported

    @SkyHelpTeam Been through this already William, telling me no problems! Been over 4 hours now!

  • ljnicholls74
    leighnic74 (@ljnicholls74) reported

    @SkySportsPL But halaand going 2 footed AND airborne through the back of mickalenko wasn't a red 🤔 More anti spurs crap from skysports and officials

  • martindalton5
    Martin Dalton (@martindalton5) reported

    @SkySports I'd say there will be problems after the game as why didn't his team mate own up

  • lollypoplinskey
    MiniLinsk (@lollypoplinskey) reported

    @SkyHelpTeam I'm still in a chat room and got given an offer that included what I wanted removing! And now the admin charges has gone from £20 to £30 I'm absolutely raging . It took Tejas an hour to even send me an offer and ita still not right. His shift finishes soon he told me! Wtf

  • dulciedarling1
    Natalie 🏃🏽‍♀️😻 (@dulciedarling1) reported

    Hi @SkyHelpTeam I currently have Netflix (not via sky) if I take it out with sky do I need to cancel my current subscription with Netflix?

  • JideHowardChase
    Jide (@JideHowardChase) reported

    @Tottenham_Feed It's only when Spurs want to strengthen that #SkySports and their two Bob pundits start to have issues. Never with other top 6 PL clubs. 🙄