Sky Outage Report in West Horsley, Surrey, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in West Horsley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in West Horsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 16: Problems at Sky
Sky is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near West Horsley, Surrey, England
The most recent Sky outage reports came from the following cities: London, Crawley, Merton, Staines, Epsom, Addlestone, Woking, Cranleigh, Tadworth, Sutton, Reigate, Morden, Guildford, Worcester Park and Weybridge.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near West Horsley, England
Latest outage, problems and issue reports in West Horsley and nearby locations:
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Connor Tovell
(@ConnorinCardiff) reported
from
Epsom and Ewell District, England
This isn't a suck up to the BBC, but the slower more rigourous fact checking that they do is what the world's most expensive game deserves. Yes, sometimes it's very slow, sometimes SkySports are first to the party, but there's countless times that they've abused this influence.
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Gina Hough
(@hough_and_stuff) reported
from
Godalming, England
@SkyHelpTeam I’m at the end of my tether with the poor quality of signal with Sky broadband. It’s nothing to do with the amount of useage. The BT router before dealt with it effortlessly. All areas of house covered with no problem. Massive contrast.
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nick
(@NichoolasG) reported
from
Guildford, England
Having problems getting set up with @SkyUK online... 😩
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Aiden
(@aidencollins85) reported
from
West Molesey, England
@SkyUK really disappointed with the service. Took Friday off work & waited all day to get sky installed.We had to call sky to find out they couldn’t make it to us Friday. Today I take a half day holiday as I was told I’d be first call out and it’s nearly 3pm and still no sky!!
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Dan
(@Daniely79) reported
from
Godalming, England
@SkyHelpTeam absolutely disgusting service charging me for a new box because my old one isn’t working. Pay you £100 a month for this
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Niall McGarry
(@BarcaWomble) reported
from
Kingston upon Thames, England
@SkyUK Shocking service by Sky. My dad’s had to waste 2 days off work waiting in. First they sent the wrong engineer, (DTH I/o MDU), profuse apologies. The next week they again sent the wrong engineer!!!!. We’re sorry but we can’t come for 2 weeks. Worst customer service ever!!!
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Simon 'Whippet'..
(@s_reynolds808) reported
from
Tongham, England
No internet ... @SkyUK down all day ....
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Justine Balmer
(@JustineBalmer) reported
from
Guildford, England
At my other half’s house and @SkyUK signal is APPALLING if you are not right next to the router!! So bad! He’s complained and they said they wouldn’t do anything! Not impressed Sky @SkyHelpTeam 🙄😱 #RT . . #badservice #notuptoscratch #badcustomerservice #notgoodenough
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James Fountaine
(@Dr_JM_Fountaine) reported
from
West Molesey, England
@SkyUK how can justify a premium phone line for cancelling your subscription with at least a 15 mins for a customer of nearly 20 years and you still can't call back or do it online.
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Matthew Caputo
(@MatthewCaputo_) reported
from
London, England
@EvanJames @SkyUK Legit!!! The line in SE London is just diabolical.. Why are we paying so much for such a terrible service!! And I’ve just upgraded to Sky Q and faster broadband... 💩
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Big Dai 🍷🍺🚲🏴🤘
(@Bigdai100) reported
from
Esher, England
Very upset that phoning @SkyHelpTeam to complain about my crappy broadband service is on premium rate number! 55p/m NOT HAPPY
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Justine Balmer
(@JustineBalmer) reported
from
Guildford, England
At my other half’s house and @SkyUK signal is APPALLING if you are not right next to the router!! So bad! He’s complained and they said they wouldn’t do anything! Not impressed Sky 🙄😱 #RT . . #badservice #notuptoscratch #badcustomerservice #skycustomerservice #notgoodenough
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RAdams
(@RAAdams96) reported
from
Epsom and Ewell District, England
@SpeedwayEuro Time to find a more reliable TV partner to showcase your events as @Eurosport seem to treat it with contempt as on more than one occasion they have cut in late and missed races. @SkySports or @btsport would be a better partner. #LetsMakeSpeedway
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JME ©™
(@Jme_Cook) reported
from
Egham, England
@Randox1 @SkyHelpTeam @yahoomail Yahoo Mail has gone down! I friggin changed my password as I thought it was a security problem so now god knows what password it’ll accept when it’s back up 🙄
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Niall McGarry
(@BarcaWomble) reported
from
Kingston upon Thames, England
@SkyHelpTeam You’ve twice sent the wrong engineer (MDU engineer is required) to put in Sky TV & then instead of doing everything you can to get someone there straight away (after being let down for the 2nd time) u give an appointment for 2 weeks time. Terrible CS Sky!! #skyfail
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Umer Farooq
(@FarooqUmer) reported
from
Kingston upon Thames, England
@aaliaaaliya If you can't see cricket in your hotel it means you are not staying in a four or five-star hotel who have @SkySports Secondly @ECB_cricket &local Cricket counties provide support at the grass root level to promote cricket.Locals do take an interest in their team but are not crazy
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bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@MatchroomBoxing @KatieTaylor @SkySports @DAZN_USA Though sadly it was an awful verdict , at best it was a draw
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Shivz Belle
(@ShivzBelle) reported
from
Merton, England
15yrs I was with @SkyUK @comcast and after just speaking with a top call handler I’ve just been passed through to the most arrogant unhelpful person in the cancellation team! I’m leaving mate! @virginmedia @TalkTalk Loyal customer coming your way! #Telecommunications
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Lisa-Jayne Lewis 🐞
(@LJL_77) reported
from
Guildford, England
@MyNameIsBrooke_ @SkyHelpTeam @SkyUK @NOWTV Ah, legal/illegal - this is the problem when companies try to get greedy, it drives the black market.
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Hannah caller
(@BlackSmoke108) reported
from
Crawley, England
@SkyHelpTeam no broadband, no phone, help! 😩
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Dan Loton
(@danloton77) reported
As I said - let them have their 5 mins and normal service will be resumed. Best West Ham team in 40 years they said! Let’s start the campaign for @SkySports to headline every show with “Rice needs to leave to win something” even a non West Ham show.
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Julian Murray
(@MurrayJulian) reported
@SkySportsNews Skysports has such bad reporting even when the truth is in front of there eyes. They say there reports are still true. Never trust the Media!!!!
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kevin j fiddes
(@j_fiddes) reported
@claudelittner @SkyUK I had an increase from £94.00 to £161.00 but after a call to a very nice man and dumping things I don't use he managed to get it down to £98.00 but and a big but Iwas at the end of my contract.I think the fixed contract should be Scrapped to create better competition and fairness
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jules hendana
(@juleshendana) reported
@claudelittner @SkyUK We have been BT for years now, I’d never go back to sky . They still have their faults too but generally a much better experience
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Andy G
(@BornAgainBantam) reported
@SkySports Another washed-up has-been looking for some blood money to pad out his retirement in the sun. Off you **** son, nobody's going to miss you. Just watch out for the bonesaws.
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CMcK
(@Cmckbish) reported
@Lucyyplodocus @claudelittner @SkyUK If it goes up by more than a set % you can cancel in contract without charge. You would need to look up the terms.
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SamuEL Supersonic Turtle
(@TeamPenster) reported
@claudelittner @SkyUK Well said Claude, but this is standard practice across the industries of TV, Internet, Phone. Also 'new customer' offers that screw over loyal customers should be banned (like car insurance). Time to lobby the government !
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Lee A OBrien
(@leeantobrien) reported
@SkyHelpTeam unable to buy one off data! Please help!
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Jane Allum
(@Janeyallum) reported
@SkyHelpTeam @claudelittner Mine has risen too,I never had a letter or email to say it was going up, and since I swapped to Sky our internet is so slow compared to BT, we have rang in numerous occasions to get this rectified and have got nowhere, so certainly NOT value for money!!🤬😡
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Carl Chamberlain
(@Magicarl22) reported
@claudelittner @SkyUK That's why we're leaving sky at end of contract in Sept. It's all crap we're paying for anyway. Why pay for crap when you can get it on free view!