Sky

Sky Outage Report in West Horsley, Surrey, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in West Horsley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in West Horsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in West Horsley, Surrey, England 01/25/2026 18:00

January 25: Problems at Sky

Sky is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (50%)

    Internet (50%)

  2. TV (28%)

    TV (28%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near West Horsley, Surrey, England

The most recent Sky outage reports came from the following cities: London, Reigate, Morden, Epsom, Crawley, Guildford, Worcester Park, Weybridge, Egham, Dorking, Hampton, Leatherhead, Kingston upon Thames, Haslemere and Sutton.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon TV
United KingdomLondon Wi-fi
United KingdomLondon TV
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near West Horsley, England

Latest outage, problems and issue reports in West Horsley and nearby locations:

  • justvickyxox justvickyxox (@justvickyxox) reported from Merton, England

    @SkyHelpTeam @SkyUK as the call centre is closed, can anyone confirm that the SW19 area Sky broadband is down for the last 45 minutes please? Thank you in advance.

  • Maria_MsBlueSky Maria D (@Maria_MsBlueSky) reported from Merton, England

    @SkyHelpTeam Hi there, my broadband is down in SW20. Orange light. Have tried to reconnect a couple of times. Is there an issue in the area? Thanks

  • FrooMoo Moozer (@FrooMoo) reported from London, England

    @SkyHelpTeam We pay you for a service and we are not getting it. I don't care if it is you or Openreach. I just want someone to give me back my broadband.

  • LauraGreenawa12 Laura Greenaway (@LauraGreenawa12) reported from Merton, England

    @BeckyEverson @SkyUK @virginmedia Nope, virgin always lagging or down completely, have to reboot or switch between 2g or 5 g

  • otheranthony ap (@otheranthony) reported from London, England

    @SkySports Hey Karen 👋🏾 There’s no way you guys would turn down £3.5b. Only the fans are allowed to voice their disgust. All the best,

  • charljpresents Charlotte Jones Presents (@charljpresents) reported from Crawley, England

    I am so disappointed with @SkyHelpTeam @SkyUK who have broken GDPR rules, completely messed up my phone account and every time I call I’m told there is nothing that can be done..

  • alicefoster F O S T E R (@alicefoster) reported from London, England

    @SkyHelpTeam wifi and tv went down today in SE9. Have had to go to my parents to work because nothing worked even after rebooting several times. Is there an issue in the area?

  • charljpresents Charlotte Jones Presents (@charljpresents) reported from Crawley, England

    The issue has already been reported to Trading Standards and they have been more helpful than @SkyHelpTeam @skyuk and the complaint is now being made to the Omubudsman.

  • frazerrailton frazer railton (@frazerrailton) reported from Crawley, England

    @SkyHelpTeam they are 83 and struggling they need WiFi for there mobile etc . Can’t get any answers please help

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    Yet another evening of interrupted internet from @SkyHelpTeam. Hope (yet another) engineer visit on Wednesday solves the problem; it’s only been 5 months after all....

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    Yet more problems with @SkyHelpTeam broadband... not been right since before Christmas. How hard can it be to sort out?

  • frazerrailton frazer railton (@frazerrailton) reported from Crawley, England

    Can someone help me my parents have no internet so no mobile phone ( no signal) were they live . Hu129af can someone help me as you phone customer service is not helpful . @SkyHelpTeam

  • AvWeekJuliet Juliet Trew (@AvWeekJuliet) reported from Merton, England

    @SkyHelpTeam any idea when the broadband issues in SW19 might be fixed? Very difficult to work from home without it! #sky #broadband

  • Iron14Lion Samuel (@Iron14Lion) reported from Crawley, England

    @GuntherCentral4 @BrianMickelson @SkySports When you got your doctorate, did you skip the modules about how the mind can be badly injured just like physical injuries? Only difference is that the mind mostly takes longer to recover from bad injuries. But of course you already knew that coz you're so tough and smart?

  • BeckfordMalachi Malachi Beckford (@BeckfordMalachi) reported from London, England

    @SkySports This is never a red card everything look worse when you slow it down

  • LisaMaylin Lisa Maylin (@LisaMaylin) reported from Banstead, England

    @SkyUK please can you explain how you can treat your elderly customer (of nearly 30 years) so appalling? You should be ashamed! Please let me know who I can contact to complain on my fathers behalf!

  • FrooMoo Moozer (@FrooMoo) reported from London, England

    @SkyHelpTeam Hi. Any update on Lewisham broadband fault? It's been down for 2 days. I heard it cannot be fixed until 14th. Will you compensate those of us who are expected to work from home?

  • charljpresents Charlotte Jones Presents (@charljpresents) reported from Crawley, England

    Just seems ridiculous that @SkyHelpTeam @SkyUK can break GDPR when it suits them and then when a customer actually needs help, it’s completely not allowed and they leave their customers with no choice..

  • cnormanv CarlosE (@cnormanv) reported from Banstead, England

    Is @SkyUK fixing the internet and phone problem sometime soon? I live in Banstead and haven’t had service all day. Unable to speak with anyone in Sky

  • camlaity Cameron Laity (@camlaity) reported from London, England

    @SkyHelpTeam hi. Do you have any estimated timeframe on resolving the south east London internet outage?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Tamxx83 TAM™ (@Tamxx83) reported

    @prior_entwistle @SkyUK Similar issues

  • tyler85092813 tyler (@tyler85092813) reported

    @MichaelBensonn @SkySports Yeah no ones paying for that. I’ll stream it illegally **** it

  • kyleprosser4 kyle prosser (@kyleprosser4) reported

    @Declanlyall @SkySports It was more than a loss it was the robbery of a record breaking f1 title it was clear of day max shouldn’t have won and if I’m honest he dosnt deserve it his fan base and himself are very toxic and he’ll never be a top 30 driver

  • StopDuckinSmoke SMOKE 💨 (@StopDuckinSmoke) reported

    @MichaelBensonn @SkySports THIS FIGHT IS SO STUPID

  • LawOfThePack Law🌱Ⓥ (@LawOfThePack) reported

    Been with @SkyUK for years with no issues, until we moved flat last year in April. Same block of flats. Now. Intermittent issues all the time... Not what you want or need when you're trying to climb in ranked... :/ #gamerstruggles #stillwithsky ? About to jump ship I reckon...

  • SteveFo75594500 The First Albion (@SteveFo75594500) reported

    @WBA @SkyBetChamp @SkySports I'm not an ST holder any more, but this is disastrous for those who are and who travel far. Couple this with a poor season and sparse investment from a dour owner & board bodes I'll for next year. Mind you, fluke promotion and no one will watch us next season though.

  • MattTGM14 MattTGM (@MattTGM14) reported

    @MichaelBensonn @SkySports this is just ridiculous. at least Logan Paul was an amateur level boxer. Money Kicks just sucks

  • eZgem7 eZ (@eZgem7) reported

    @SkyHelpTeam Can you please fix your internet? I don't know what possessed me to trust you guys again. I don't wanna chat to you, tell your boss, your chairman or whatever ******** he is that i wanna talk to him. Otherwise I'm switching to @LycamobileUK or something.

  • AndrewW22467378 Andrew Williams (@AndrewW22467378) reported

    @ENVYTHAGOD123 @MichaelBensonn @SkySports You are right. He doesn’t. And that’s not the issue. The issue is the boxing media. The portray them as fights. In reality we could go back and forwards about this all day. I don’t think he should have these exhibitions. It’s a scar on his legacy.

  • JamesRedwood32 Redders (@JamesRedwood32) reported

    @SkySports Maybe CPS should focus on real issues. This is pathetic