Sky Outage Report in West Horsley, Surrey, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in West Horsley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in West Horsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 08: Problems at Sky
Sky is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (15%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near West Horsley, Surrey, England
The most recent Sky outage reports came from the following cities: London, Chertsey, Crawley, Woking, Guildford, Reigate, Dorking, Sutton, Ascot, Weybridge, Addlestone, Byfleet, Epsom and Walton-on-Thames.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
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| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near West Horsley, England
Latest outage, problems and issue reports in West Horsley and nearby locations:
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@SkyHelpTeam abysmal service. My partner started working with Sky months ago, yet since we switched our (already crap) package to your apparent super best, it’s been worse than ever. Can’t stream anything without interruptions. And yes, been through usual steps. Not good enough
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Lynn rr71
(@LynnRr71) reported
from
London, England
@SkyHelpTeam any idea how I originate a complaint against sky mobile?
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Ciara Lawrence
(@ciarale01) reported
from
Epsom and Ewell District, England
I am so sorry, but I am about to have a rant. All morning I've been having really bad wifi connection with my Sky Broadband during my work morning and I'm having to do all my work calls on my mobile phone instead. It's rubbish! I pay enough to @SkyUK As it is!
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Mark P Tickner
(@mptickner) reported
from
Chilworth, England
@SkyHelpTeam @SkyUK Sort out the stability of video and the audio stutter loss on channel 597
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joey harrison
(@joeyharrison89) reported
from
Hindhead, England
Why isn’t the Arsenal game on tv ? **** paying all this money for @SkySports
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Verity Powell
(@PowellVerity) reported
from
Spelthorne District, England
@SkyHelpTeam Yes several times. Also have had no signal since yday afternoon I’ve tried all steps and would actually like to speak to a human on phone but all I get is automated questions etc
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Sammie
(@Sammie3982) reported
from
London, England
@SkyUK your service is crap! All I wanna do is put my programme on and sleep! But I can’t! The sky box’s have no signal! My iPad and phone have no internet!! How hard can it be?? 😔
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Verity Powell
(@PowellVerity) reported
from
Spelthorne District, England
@SkyHelpTeam had powercut over night and now no signal?
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Mary Denyer
(@denyermc) reported
from
Headley, England
@SkyUK terrible customer service. Viewing card cancelled and replacement supposed to be expedited but still hasn’t arrived despite being assured it would. I pay so much and have had no tv since Thursday. This is the last straw!
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Paul Wells
(@xmb1138) reported
from
Tongham, England
@SkyHelpTeam Morning! Can you see if there's issues in the GU10 area please? Dropped connection about 15 mins ago and connection diagnosis can't find a resolution. Thanks.
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GingerLolz
(@LorraineThorn) reported
from
Merton, England
@SkyHelpTeam Yes, local issue reported, which could take up to 2 hrs to resolve (I first got this response when I checked at around 10pm last night) thanks for your quick response!
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
Pathetic customer support and help from @SkyUK broadband - activated almost a week ago and still struggling to get internet connection - everytime the customer support just reads out a same generic script involving turning the router on and off - unbelievable
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zo
(@zooooeee_x) reported
from
Godalming, England
@SkyHelpTeam False alarm it's back up and running thanks for your help!
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GingerLolz
(@LorraineThorn) reported
from
Merton, England
Internet still down locally (CR4) It's affected my workplace, local shops, library etc..It's been out for over 24hrs for some places/people..@OpenreachHelp @SkyHelpTeam, any idea when normal service will resume?
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Mark P Tickner
(@mptickner) reported
from
Chilworth, England
Christ @SkyUK are plugging #BelAir like crazy! It's not even worth it. Watched the first episode, total crap.
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Truda Spruyt
(@TrudaSpruyt) reported
from
London, England
@SkyHelpTeam your virtual assistant cannot help me. A builder has severed the cable between dish and box. I need an engineer
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Verity Powell
(@PowellVerity) reported
from
Spelthorne District, England
@SkyHelpTeam my remote keeps freezing, think might need new one so where’s best to get it from, also no sat signal tonight
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Ciara Lawrence
(@ciarale01) reported
from
Epsom and Ewell District, England
Surely I cannot be the only person in the universe that is having major Sky Broadband Internet problems today! @SkyUK #SkyBroadband
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🟣ŇⒶ𝐧𝕒 ｍค𝐑ᶠ𝐨 🇬🇭
(@Mr_Unique_Voice) reported
from
London, England
@SkyHelpTeam Still having issues....
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Wendy Simmonds
(@WendySimmonds69) reported
from
Kingston upon Thames, England
@SkyHelpTeam And this is the case even if I'm an existing customer (14 years)???
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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BooEmolga | GOML | Marklocked! 👻
(@BlueEmolga) reported
@SkyHelpTeam Your website is slow on my phone, could you message me a number?
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Lee Townsend
(@LRT71Htafc) reported
@SkySports I drink before game half time and after the match has finished. Does not matter if my team win lose draw. Have a good time with friends. Once I've had enough of drinking I stop then go home. A few idiots will give everyone else a bad name like in all walks of life.
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Maxine Hinds
(@maxihinds4) reported
@SkyHelpTeam Ps don’t pretend you’ll help you just do me and direct me back to the same useless dumb wits who take weeks to reply
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CFCKanté
(@KingKanteN7) reported
@Ivan86387992 @SkySports Nope just don’t want to create an environment where families/people can’t feel comfortable watching a game cause everyone is pissed. Also will exacerbate issues such as abuse towards players. The negatives heavily outweigh the positives.
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Douglas Neilson
(@Dougien32) reported
from
Crewe, England
I'm watching @SkySportsGolf I pay for @SkySports but I'm listening to the golf channel hosts talk ****! We want more from the sky sports hosts @NickDougherty5
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Karthi Gnanasegaram
(@KarthiSport) reported
Ryder Cup about to start and still no Sky after a week of Technical Fault/No Satellite Signal and no sign of a @SkyHelpTeam engineer coming until October 😭
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Chris Weaving
(@WeavingChris) reported
@SkyUK Is there any issues with the delivery of the pro max? I was told it would be here Friday and have had no emails or txts since purchasing.
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Alastair Padley
(@padders01) reported
@stealietomo @SkySports Coverage seems really poor. No flow to it. Really long pauses. Let’s hope it’s better when the action starts
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Robert Pearce
(@robertpearce87) reported
@SkyHelpTeam This hasn’t helped, can’t speak to anyone that has a clue what I’m talking about, I’m currently paying for a service and not getting it, will I get a discount off my next bill?
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Michael Jones
(@iamwolfstag) reported
@SkySports It’s such a shame. I was at the Sale Sharks game last weekend. The fans mixed together, we all had pints as we watched. There wasn’t an ounce of trouble. It’s obviously a culture thing.