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Sky Outage Report in West Horsley, Surrey, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in West Horsley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in West Horsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in West Horsley, Surrey, England 01/24/2026 21:30

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (50%)

    Internet (50%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near West Horsley, Surrey, England

The most recent Sky outage reports came from the following cities: London, Reigate, Morden, Epsom, Crawley, Guildford, Worcester Park, Weybridge, Egham, Dorking, Hampton, Leatherhead, Kingston upon Thames, Haslemere and Sutton.

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City Problem Type Report Time
United KingdomLondon TV
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near West Horsley, England

Latest outage, problems and issue reports in West Horsley and nearby locations:

  • PowellVerity Verity Powell (@PowellVerity) reported from Spelthorne District, England

    @SkyHelpTeam Yes several times. Also have had no signal since yday afternoon I’ve tried all steps and would actually like to speak to a human on phone but all I get is automated questions etc

  • mptickner Mark P Tickner (@mptickner) reported from Chilworth, England

    @SkyHelpTeam @SkyUK Sort out the stability of video and the audio stutter loss on channel 597

  • WendySimmonds69 Wendy Simmonds (@WendySimmonds69) reported from Kingston upon Thames, England

    @SkyHelpTeam And this is the case even if I'm an existing customer (14 years)???

  • denyermc Mary Denyer (@denyermc) reported from Headley, England

    @SkyUK terrible customer service. Viewing card cancelled and replacement supposed to be expedited but still hasn’t arrived despite being assured it would. I pay so much and have had no tv since Thursday. This is the last straw!

  • PowellVerity Verity Powell (@PowellVerity) reported from Spelthorne District, England

    @SkyHelpTeam had powercut over night and now no signal?

  • xmb1138 Paul Wells (@xmb1138) reported from Tongham, England

    @SkyHelpTeam Morning! Can you see if there's issues in the GU10 area please? Dropped connection about 15 mins ago and connection diagnosis can't find a resolution. Thanks.

  • TrudaSpruyt Truda Spruyt (@TrudaSpruyt) reported from London, England

    @SkyHelpTeam your virtual assistant cannot help me. A builder has severed the cable between dish and box. I need an engineer

  • zooooeee_x zo (@zooooeee_x) reported from Godalming, England

    @SkyHelpTeam False alarm it's back up and running thanks for your help!

  • Mr_Unique_Voice 🟣ŇⒶ𝐧𝕒 mค𝐑ᶠ𝐨 🇬🇭 (@Mr_Unique_Voice) reported from London, England

    @SkyHelpTeam Still having issues....

  • joeyharrison89 joey harrison (@joeyharrison89) reported from Hindhead, England

    Why isn’t the Arsenal game on tv ? **** paying all this money for @SkySports

  • PowellVerity Verity Powell (@PowellVerity) reported from Spelthorne District, England

    @SkyHelpTeam my remote keeps freezing, think might need new one so where’s best to get it from, also no sat signal tonight

  • originalKL Kaustubh (call me KL) - he/him (@originalKL) reported from London, England

    Pathetic customer support and help from @SkyUK broadband - activated almost a week ago and still struggling to get internet connection - everytime the customer support just reads out a same generic script involving turning the router on and off - unbelievable

  • ciarale01 Ciara Lawrence (@ciarale01) reported from Epsom and Ewell District, England

    I am so sorry, but I am about to have a rant. All morning I've been having really bad wifi connection with my Sky Broadband during my work morning and I'm having to do all my work calls on my mobile phone instead. It's rubbish! I pay enough to @SkyUK As it is!

  • mptickner Mark P Tickner (@mptickner) reported from Chilworth, England

    Christ @SkyUK are plugging #BelAir like crazy! It's not even worth it. Watched the first episode, total crap.

  • LorraineThorn GingerLolz (@LorraineThorn) reported from Merton, England

    Internet still down locally (CR4) It's affected my workplace, local shops, library etc..It's been out for over 24hrs for some places/people..@OpenreachHelp @SkyHelpTeam, any idea when normal service will resume?

  • ciarale01 Ciara Lawrence (@ciarale01) reported from Epsom and Ewell District, England

    Surely I cannot be the only person in the universe that is having major Sky Broadband Internet problems today! @SkyUK #SkyBroadband

  • LynnRr71 Lynn rr71 (@LynnRr71) reported from London, England

    @SkyHelpTeam any idea how I originate a complaint against sky mobile?

  • Kierbro Kieran Brown #FRSA 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@Kierbro) reported from London, England

    @SkyHelpTeam abysmal service. My partner started working with Sky months ago, yet since we switched our (already crap) package to your apparent super best, it’s been worse than ever. Can’t stream anything without interruptions. And yes, been through usual steps. Not good enough

  • Sammie3982 Sammie (@Sammie3982) reported from London, England

    @SkyUK your service is crap! All I wanna do is put my programme on and sleep! But I can’t! The sky box’s have no signal! My iPad and phone have no internet!! How hard can it be?? 😔

  • LorraineThorn GingerLolz (@LorraineThorn) reported from Merton, England

    @SkyHelpTeam Yes, local issue reported, which could take up to 2 hrs to resolve (I first got this response when I checked at around 10pm last night) thanks for your quick response!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • carlrberry carl berry (@carlrberry) reported

    @loomsboldly felt for you on skysports holding that phone speaking to enzo.race 8 Gulfstream frank alone bad draw but think its the one.others but sure you av your own money to win/lose with.good betting

  • Debs53279838 Debs (@Debs53279838) reported

    @SkyHelpTeam none of my sky boxes have been working due to hard drive and connectivity issues. Can I please speak to someone without spending the next 3 weeks on hold?

  • afrancis_oafc Alan Francis👍 (@afrancis_oafc) reported

    @SkySports How about Faldo being 6 shots down to Norman in the 1996 Masters and coming back to beat him. Norman was never the same player after Faldo wupped him

  • marliamme MAR (@marliamme) reported

    @SkyHelpTeam Engineers continue to work hard to fix the problem - says the text. But when you visit the website it says they're still on route 🤔🤔🤔

  • Aurelie8eileruA Renée25 (@Aurelie8eileruA) reported

    @SkyHelpTeam Ok now it’s been almost 6 hours. This is getting ridiculous. I had work that needed to be done today! When is this getting fixed - surely you can tell us today, tomorrow, next week - never!

  • pau10nicho paul nicholls (@pau10nicho) reported

    @the0nly1G @Shaunelious @SkySports Took the canelo fight for the dough..he’s been **** scared of brook for 10 years otherwise the fight would have happened

  • Biohzs SaFeBiohz (@Biohzs) reported

    @SkyUK sort your dog **** internet out *****.

  • mannytiwana Mani (@mannytiwana) reported

    @SkyHelpTeam Repeating the same thing over and over isn’t good enough. Or are you implying that sky engineers are so inept that after 4 hours they still don’t know the scale of the problem? I’m tempted to go to the sky head office (based in Isleworth!) for an update

  • simonhopkins8 simon hopkins (@simonhopkins8) reported

    @SkyHelpTeam Hi sky its so bad ..your link won't open 🙈

  • ItMustBeitis9 It Must Be...And it is (@ItMustBeitis9) reported

    @SkySports No worries on that score then! They were down after the transfer window closed, you don't survive in the prem with a championship squad.