Sky Outage Report in West Horsley, Surrey, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in West Horsley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in West Horsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 13: Problems at Sky
Sky is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near West Horsley, Surrey, England
The most recent Sky outage reports came from the following cities: London, Crawley, Merton, Staines, Epsom, Addlestone, Woking, Cranleigh, Tadworth, Sutton, Reigate, Morden, Guildford, Worcester Park and Weybridge.
| City | Problem Type | Report Time |
|---|---|---|
 London |
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| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near West Horsley, England
Latest outage, problems and issue reports in West Horsley and nearby locations:
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Sam Bean
(@SamRBean) reported
from
Merton, England
@SkyHelpTeam The last 3 days or so I have had such rubbish connection with Sky broadband. Sky Q loses connection (wired), Xbox doesn’t connect (wired), and phones don’t do anything when using WiFi. Download and upload speeds are all over the place. Help?
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The Lady
(@French_Fancies) reported
from
Banstead, England
@Ford8643 @SkyUK Honestly! It’s ridiculous… My next step will be a formal complaint as I am meant to be working from home!
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Rhodri
(@booboobear_) reported
from
Cobham, England
@SkyHelpTeam It’s broken again 😞
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fraser
(@_fraser_s) reported
from
Epsom and Ewell District, England
@SkyUK house move.... TV engineer 8-5 call out, arrived at 4.30pm with no contact all day to confirm the time, helpful! Internet should have gone live yesterday any time until midnight and nothing after waiting 2 weeks! Terrible service Sky
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L_E Toffee
(@L_EToffee) reported
from
Epsom and Ewell District, England
@ShrewUnlimited @Charliesteven33 @SkySports How on earth could you possibly know that the vast majority of people support it if they don't show it, clearly highlighting the utter nonsense of that argument.Its a very simple gesture, if someone is not willing to support the message i'm absolutely certain i know what they are
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Lord Mess
(@stevemessenbird) reported
from
Normandy, England
I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports
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The Lady
(@French_Fancies) reported
from
Banstead, England
@SkyUK It’s ridiculous, I have an issue with my hub I cannot speak to a person I’ve gone through all the tests online and the link and that’s it brick wall up,as soon as I can leave sky I will do!
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Truda Spruyt
(@TrudaSpruyt) reported
from
London, England
Just having the worst kind of Kafkaesque nightmare with @SkyHelpTeam - hours and hours and hours wasted trying to upgrade broadband and no further forward
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johan.bongers@gmail.com
(@BongersJohan) reported
from
Epsom and Ewell District, England
@SkyUK I have followed every instruction to get Discovery+ and get to a screen that tells you to enter a number into your smart device but neither the discovery+ nor the Sky app gives me anywhere to enter this number. Please help
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sophie b
(@phiebramley) reported
from
London, England
@StewartTaylor92 @SkyHelpTeam My down load speed is at 0
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Rob Worthington
(@WorthyRW) reported
from
Epsom and Ewell District, England
@jackdavy24 @SkyHelpTeam I have the same problem. Some help would be very welcome @SkyHelpTeam
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GH Away Travel 🚌
(@GHCoaches) reported
from
Crawley, England
@FalknerJosh @SkySports Totally agree it’s terrible, the layout is awful
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sophie b
(@phiebramley) reported
from
London, England
@SkyHelpTeam need help with the download speed of my internet
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Luvo
(@luvo09) reported
from
Guildford, England
@SkySports Just went to watch a bit of the Arsenal game to find that you want me to pay on top of my subscriptions to both Sky and BT sport. I’ll call tomorrow to cancel - short term gain, long term loss! 20 years plus customer- Adios 👋🏻
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Rhodri
(@booboobear_) reported
from
Cobham, England
@SkyHelpTeam Internet is broken in #Cobham again 😕
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Gokhan Vardar
(@GokhanVardar1) reported
from
Kingston upon Thames, England
Can @SkyUK @SKYbroadbandPH @SkyNews can reinstate my landline and broadband. Don’t have both services for awhile and can’t get any help.
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ralph
(@twotsky) reported
from
London, England
So I pay monthly for @SkySports to watch football. But you've decided to thats not good enough and elevated #ARSLEI to "Box Office" and £15 absolute liberty. Using the pandemic for slow creep towards pay per view. You can stick it.
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Rhodri
(@booboobear_) reported
from
Cobham, England
@SkyHelpTeam Internet not working in KT11
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sophie b
(@phiebramley) reported
from
London, England
@SkyHelpTeam really getting fed up with your crappy internet. Signal strength excellent download speed poor all other devices disconnected from the internet but can’t watch a film I bought from you on the sky store via my @NOWTV box. Gonna have to change broadband providers
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Stuart Bailey
(@stuartbailey276) reported
from
London, England
@SkySports Has never deserved an England cap. Far too many mistakes and championship at best.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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nicolajmcavoy
(@nicolajmcavoy) reported
@SkyHelpTeam When doing the online complaint form it won’t take her number for the online complaint to try and get someone to help her with this issue
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ˢⁱᵐᵒⁿ ᵐⁱⁿⁿⁱᶜᵃⁿ 🔜🌍🔚☣️
(@minnican) reported
@SkyHelpTeam So why am I able to rebook an engineer for Monday? This will result in the same outcome. My elderly Mother-in law with a Sky box doorstop for "x" number of weeks. I presume we have the right to cancel this "service" as it's not likely to start anytime soon?
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matt poole
(@panda_supreme) reported
@SkyHelpTeam Yes but they didn't help. Said the refund was processed on 30th Jan but I didn't even make the payment until 3rd feb
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Dipika Gokani
(@MissDipika89) reported
from
Luton, England
@SkyUK WiFi is terrible. After having a few calls with your team and testing things I’m fed up. It’s affecting my work. Can somebody call me please as I don’t want to have to be in a long queue again.
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Roadrunner
(@rundoorirun) reported
@SkyHelpTeam Hi! I’m a sky broadband and boost customer, however, I don’t have wifi in every room as it was promised with my boost subscription. Can you please send me a wifi booster?
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Harrison
(@indepthFandC) reported
@Anjorinho @SkySports Sky are asking for trouble
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Ross Lambert
(@RossyWB90) reported
@SkyHelpTeam reported a fault with no internet in my home and told I have to wait up to 72 hours to be contacted by the “network team”. 72 hours! Surely you can do better than that.
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si_t
(@r1moose) reported
@SkyHelpTeam Hi I ran through the online tests which confirmed a problem... but no further info when it’ll be looked at.
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Adam
(@AdamB_22) reported
@SkyHelpTeam hi, I've placed an order as a new customer but had an email this morning saying that it has been cancelled and my subscription won't start. What is going on? I've not cancelled anything...
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F44🚨
(@LFCF44) reported
@SkySports No way wtf, I thought everything was fine now with COVID tests and vaccines?