Sky Outage Report in West Horsley, Surrey, England
Why is my Sky service not working?
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
Problems in the last 24 hours in West Horsley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in West Horsley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 4: Problems at Sky
Sky is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (46%)
- TV (30%)
- Wi-fi (13%)
- Total Blackout (5%)
- Phone (3%)
- E-mail (2%)
Live Outage Map Near West Horsley, England
The most recent Sky outage reports came from the following cities: Crawley, Sunbury-on-Thames, Guildford, Woking, Cranleigh, Hampton, Addlestone, Surbiton, Epsom, Kingston upon Thames, Reigate, Egham, and Merton.
| City | Problem Type | Report Time |
|---|---|---|
 Crawley
|
Internet | 2 days ago |
|
Sunbury-on-Thames
|
Internet | 4 days ago |
|
Guildford
|
Internet | 5 days ago |
|
Crawley
|
TV | 7 days ago |
|
Woking
|
TV | 9 days ago |
|
Guildford
|
Wi-fi | 11 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near West Horsley, England
Latest outage, problems and issue reports in West Horsley and nearby locations:
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Rob Worthington (@WorthyRW) reported from Epsom and Ewell District, England@jackdavy24 @SkyHelpTeam I have the same problem. Some help would be very welcome @SkyHelpTeam
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Fátima (@fatidacorte) reported from Crawley, England@SkyHelpTeam hi, I am having troubles with my intertnet I followed every step from you help page but it didn't work. I need my broadband working because I work from home
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Gokhan Vardar (@GokhanVardar1) reported from Kingston upon Thames, EnglandCan @SkyUK @SKYbroadbandPH @SkyNews can reinstate my landline and broadband. Don’t have both services for awhile and can’t get any help.
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Rhodri (@booboobear_) reported from Cobham, England@SkyHelpTeam Internet is broken in #Cobham again 😕
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Tim McLoughlin (@timmymc) reported from Merton, England@SpursIrish @SpursOfficial @SkySports The fact that this has never happened before seems to have escaped their attention
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Citizen of nowhere (@ingoiolo81) reported from Merton, EnglandI started watching #Cobra. Ok, solar flairs and ******* Home Secretary are credible, but a competent moderately sympathetic Tory PM? Come on @SkyUK, that’s ridiculous
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Sugan D Palanee (@SuganPalanee) reported from Kingston upon Thames, England@SkyHelpTeam - one and half hours waiting for help and still going.
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L_E Toffee (@L_EToffee) reported from Epsom and Ewell District, England@ShrewUnlimited @Charliesteven33 @SkySports How on earth could you possibly know that the vast majority of people support it if they don't show it, clearly highlighting the utter nonsense of that argument.Its a very simple gesture, if someone is not willing to support the message i'm absolutely certain i know what they are
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Lisa Woodman (@Lewoodman) reported from Merton, England@SkyHelpTeam have direct messaged if you can help ASAP
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GH Away Travel 🚌 (@GHCoaches) reported from Crawley, England@FalknerJosh @SkySports Totally agree it’s terrible, the layout is awful
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fraser (@_fraser_s) reported from Epsom and Ewell District, England@SkyUK house move.... TV engineer 8-5 call out, arrived at 4.30pm with no contact all day to confirm the time, helpful! Internet should have gone live yesterday any time until midnight and nothing after waiting 2 weeks! Terrible service Sky
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The Lady (@French_Fancies) reported from Banstead, England@Ford8643 @SkyUK Honestly! It’s ridiculous… My next step will be a formal complaint as I am meant to be working from home!
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The Lady (@French_Fancies) reported from Banstead, England@SkyUK It’s ridiculous, I have an issue with my hub I cannot speak to a person I’ve gone through all the tests online and the link and that’s it brick wall up,as soon as I can leave sky I will do!
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Luvo (@luvo09) reported from Guildford, England@SkySports Just went to watch a bit of the Arsenal game to find that you want me to pay on top of my subscriptions to both Sky and BT sport. I’ll call tomorrow to cancel - short term gain, long term loss! 20 years plus customer- Adios 👋🏻
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Sam Bean (@SamRBean) reported from Merton, England@SkyHelpTeam The last 3 days or so I have had such rubbish connection with Sky broadband. Sky Q loses connection (wired), Xbox doesn’t connect (wired), and phones don’t do anything when using WiFi. Download and upload speeds are all over the place. Help?
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Lord Mess (@stevemessenbird) reported from Normandy, EnglandI pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports
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KAZI OMAR | TC (@itsOfficialTC) reported from Kingston upon Thames, England.@SkyUK why would you not let folks stream HD on SkyGo Extra even though we pay extra for HD.. The stream is already there when viewing it on @NOWTVSport just fix it already 🤬😡 #skygo #SkyUK
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KAZI OMAR | TC (@itsOfficialTC) reported from Kingston upon Thames, England@SkyHelpTeam Honestly, NO. That is not the quickest way to deal with Sky Apps because it did not give me any results. Sky is purposefully not streaming HD through SkyGo. And before you comment about my internet speed, I guarantee it is 10x faster than what Sky Broadband does. Fix it!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Jason Beckett (@JBLFCAG) reportedWatching #SOULEI on @SkySports turned volume down and switched to @bbc5live much better commentary. How many times will Sky talk about the 9-0 score line 🥱. @KellyCates
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Mary Hunter (@angelfacemary1) reported@SkyHelpTeam our broadband has been down since Wednesday night in blackpool, when will this be fixed?
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Joe applegate, Esq (@joeapplegate77) reported@SkySports why when a couple of weeks ago when the ESL came out you where the ones saying it should be for the fans then the amount of money we pay in subscription to watch sky you go and charge box office to watch some **** boxing match #somuchforallforthefans set of wankers
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Val Waring (@valwaring1962) reported@SkyHelpTeam ve no internet no phone line I’ve done the checks - I’m heartily sick of paying for Sky Broadband when it’s poor at best for the bulk of the time. Every time we try to connect to another WiFi it says wrong p/W which is not the case - very fed up with the whole thing
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David Hale (@DavidHale47) reported@SkySports He couldn't predict rain if it was pissing it down.
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DSB Sports Media (@TheDSBMedia) reported@epbenham @SkySports 100% as a paying subscription service it’s absolutely disgusting, there was no mention on how saints can come through and win this or what we could change, it’s literally all about #Leicester
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Luucy. (@lucy_breed) reported@SkyUK My wifi connection has been bad for the last 2 weeks! Although my devices say connected, in order to load my apps, I have to put my 4G on. With wifi, it says I’m connected but I don’t get any of my notifications come through until I’m out of the house and 4G has connected.
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Agir (@Agirrrrr) reported@itsDF_ @SkyHelpTeam @SkyUK Damn, insane numbers
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a (@thepropodcast) reportedJustice for the Southampton red card that should never had stood. Again I’m not a fan of either team but karma works in mysterious ways #SOULEI @SkySports
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MJFenners (@MJFenners) reported@SkyHelpTeam I'd like it in writing if you don't mind. Do you think from the story that has been laid before you that Sky is treating its customer with respect and providing a good customer service?