Sky Outage Report in West Horsley, Surrey, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in West Horsley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in West Horsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 17: Problems at Sky
Sky is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (48%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near West Horsley, Surrey, England
The most recent Sky outage reports came from the following cities: London, Crawley, Merton, Staines, Epsom, Addlestone, Woking, Cranleigh, Tadworth, Sutton, Reigate, Morden, Guildford, Worcester Park and Weybridge.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near West Horsley, England
Latest outage, problems and issue reports in West Horsley and nearby locations:
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James Totten
(@Jtotten777) reported
from
Leatherhead, England
@SkySports why do we all ways Graeme Souness on when arsenal are playing. He does nothing but moan and says the same shit every time
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Gina Hough
(@hough_and_stuff) reported
from
Godalming, England
@SkyHelpTeam I’m at the end of my tether with the poor quality of signal with Sky broadband. It’s nothing to do with the amount of useage. The BT router before dealt with it effortlessly. All areas of house covered with no problem. Massive contrast.
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Niall McGarry
(@BarcaWomble) reported
from
Kingston upon Thames, England
@SkyUK Shocking service by Sky. My dad’s had to waste 2 days off work waiting in. First they sent the wrong engineer, (DTH I/o MDU), profuse apologies. The next week they again sent the wrong engineer!!!!. We’re sorry but we can’t come for 2 weeks. Worst customer service ever!!!
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nick
(@NichoolasG) reported
from
Guildford, England
Having problems getting set up with @SkyUK online... 😩
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Big Dai 🍷🍺🚲🏴🤘
(@Bigdai100) reported
from
Esher, England
Very upset that phoning @SkyHelpTeam to complain about my crappy broadband service is on premium rate number! 55p/m NOT HAPPY
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JME ©™
(@Jme_Cook) reported
from
Egham, England
@Randox1 @SkyHelpTeam @yahoomail Yahoo Mail has gone down! I friggin changed my password as I thought it was a security problem so now god knows what password it’ll accept when it’s back up 🙄
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Aiden
(@aidencollins85) reported
from
West Molesey, England
@SkyUK really disappointed with the service. Took Friday off work & waited all day to get sky installed.We had to call sky to find out they couldn’t make it to us Friday. Today I take a half day holiday as I was told I’d be first call out and it’s nearly 3pm and still no sky!!
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Mick Riches
(@mickriches) reported
from
Addlestone, England
@SkyHelpTeam I’ve been with you 20 years and this is by far the worst service I had. Every time I call I get told another excuse. Time to find another provider I think.
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Shivz Belle
(@ShivzBelle) reported
from
Merton, England
15yrs I was with @SkyUK @comcast and after just speaking with a top call handler I’ve just been passed through to the most arrogant unhelpful person in the cancellation team! I’m leaving mate! @virginmedia @TalkTalk Loyal customer coming your way! #Telecommunications
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Simon Harris
(@SJ_Harris) reported
from
West Molesey, England
@SkyUK So the Sky VIP level is just utter bullshit. Diamond level means that now my Sky Q box has failed, you can’t get an engineer out to replace it for a MONTH!! Yet if I want a new Sky dish installed it’s under two weeks. Appalling way to treat your loyal customers!
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James Fountaine
(@Dr_JM_Fountaine) reported
from
West Molesey, England
@SkyUK how can justify a premium phone line for cancelling your subscription with at least a 15 mins for a customer of nearly 20 years and you still can't call back or do it online.
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RAdams
(@RAAdams96) reported
from
Epsom and Ewell District, England
@SpeedwayEuro Time to find a more reliable TV partner to showcase your events as @Eurosport seem to treat it with contempt as on more than one occasion they have cut in late and missed races. @SkySports or @btsport would be a better partner. #LetsMakeSpeedway
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James Freund
(@jayfreund) reported
from
London, England
@SkyHelpTeam could you please contact me regarding a visit and your disgusting and rude customer service agent that I spoke to this morn
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Niall McGarry
(@BarcaWomble) reported
from
Kingston upon Thames, England
@SkyHelpTeam You’ve twice sent the wrong engineer (MDU engineer is required) to put in Sky TV & then instead of doing everything you can to get someone there straight away (after being let down for the 2nd time) u give an appointment for 2 weeks time. Terrible CS Sky!! #skyfail
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Dan
(@Daniely79) reported
from
Godalming, England
@SkyHelpTeam absolutely disgusting service charging me for a new box because my old one isn’t working. Pay you £100 a month for this
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Umer Farooq
(@FarooqUmer) reported
from
Kingston upon Thames, England
@aaliaaaliya If you can't see cricket in your hotel it means you are not staying in a four or five-star hotel who have @SkySports Secondly @ECB_cricket &local Cricket counties provide support at the grass root level to promote cricket.Locals do take an interest in their team but are not crazy
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Connor Tovell
(@ConnorinCardiff) reported
from
Epsom and Ewell District, England
This isn't a suck up to the BBC, but the slower more rigourous fact checking that they do is what the world's most expensive game deserves. Yes, sometimes it's very slow, sometimes SkySports are first to the party, but there's countless times that they've abused this influence.
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James Freund
(@jayfreund) reported
from
London, England
@SkyHelpTeam not happy this morn , awaiting a visit to fix a sky q box, between 8-12.30 , had to ring customer services to be informed it will be between 12.30 and 2.30. My partner was supposed to be in work at 1!!!!!
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Nity Tripathi
(@tripathi_nity) reported
from
London, England
Recently installed SKY Q and it has been a nightmare. called 3 times reporting technical issues & the customer service team has been awful. Hours wasted on the phone with them and they refuse to even arrange a call back ... #disappointed @SkyUK @SkyHelpTeam @MoneyTelegraph
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Zach Smart
(@binky1uk) reported
from
Spelthorne District, England
@SkyHelpTeam Hello, can you tell me if you have any offers that I'd find too good to turn down for existing customers thinking of upgrading to Sky Q with x 4 mini boxes. #quotemehappy
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Third in Charge
(@third_in_charge) reported
@SkyHelpTeam Hi Chloe - I’m suffering from dropping WiFi at the moment - my phone switched to 4G as I lose signal and my bedroom skyQ box couldn’t get a signal - how will a boost improve the WiFi?
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Jacob Barlow
(@jdjbarlow) reported
@SkyHelpTeam Any update on this or was it a "ill pass it to xyz" to say that you've done something that not going to change? Also I'd like to mention I did call customer services 3 times and got 3 different excuses, maybe train your staff to tell the same lie at least?
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Citizen Smith
(@Suesmith2462) reported
@SkyHelpTeam I have 2 broadband packages at different addresses - one was for my son. I need to cancel one (he’s left the property) but can’t tell which package is which. Both have same account no.
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Señor Spurs
(@SenorSpurs) reported
@shelleyj89 Living in the US, I usually listen to SkySports and BBC Sports podcasts for all things Premier League… they never talk about Spurs, they really don’t care about us. Hardly even rate our players.
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here4thememories 🇬🇧🏴
(@PeterFullman2) reported
from
Canvey Island, England
Ok so this week I’m on call, I’m going to utilise the time to do two things that will take far longer to do than they should. Renew 3 x @leytonorientfc season tickets and cancel @skysports.
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Alliance
(@fn_alliance) reported
@globby33 @SkyUK As previously stated: this competition is NOT held by us, or moderated by us. Sky has a team that is in full control over all entries and they will be checking validity themselves. We can address issues and concerns from our discord but have no say in any part of this contest.
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robert austin(oscar)⭐️⭐️
(@robertaustin4) reported
@AustinDa10 @PreeceObserver Yet #SkySports were applauding city fans invading the pitch and ripping the goals down
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p0werm3lon
(@p0werm3lon) reported
@SkyHelpTeam Hi why are mobile data speeds in aylesbury down to 3G when the coverage map shows 4g covered in all places?
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Rich Letherbarrow 🇬🇧🏴🇮🇱🇺🇦
(@RichWolvesMetal) reported
@Richwolves64 @SkySports Vile club and fans. Done nothing but cause problems for English football.
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Conor Riordan
(@logical_conor) reported
@ronanwomalley @SkySports For sure. Skys lack of coverage of Seamus is poor