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Sky Outage Report in West Horsley, Surrey, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in West Horsley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in West Horsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in West Horsley, Surrey, England 02/09/2026 19:20

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (49%)

    Internet (49%)

  2. TV (29%)

    TV (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near West Horsley, Surrey, England

The most recent Sky outage reports came from the following cities: London, Crawley, Merton, Staines, Epsom, Addlestone, Woking, Cranleigh, Tadworth, Sutton, Reigate, Morden, Guildford, Worcester Park and Weybridge.

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City Problem Type Report Time
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near West Horsley, England

Latest outage, problems and issue reports in West Horsley and nearby locations:

  • IngaDR Inga Davis-Rutter (@IngaDR) reported from London, England

    Just moving into a gorgeous cottage on the edge of London. Phoned up @SkyUK to move over broadband/sky TV ASAP as there's barely any 4g signal. The earliest they can do is 23rd December! Got NO idea how I'm going to work till then! 😖

  • LynnRr71 Lynn rr71 (@LynnRr71) reported from London, England

    @SkyHelpTeam any idea how I originate a complaint against sky mobile?

  • Anita_Fruitloop ♥Fabianski❤️Kubacki❤️Polska❤️🇵🇱 (@Anita_Fruitloop) reported from Dorking, England

    @SkyHelpTeam my netflix service keeps breaking up, every time I watch something it then comes up with the error that it can't connect.....

  • LorraineThorn GingerLolz (@LorraineThorn) reported from Merton, England

    @SkyHelpTeam Yes, local issue reported, which could take up to 2 hrs to resolve (I first got this response when I checked at around 10pm last night) thanks for your quick response!

  • joeyharrison89 joey harrison (@joeyharrison89) reported from Hindhead, England

    Why isn’t the Arsenal game on tv ? **** paying all this money for @SkySports

  • Anita_Fruitloop ♥Fabianski❤️Kubacki❤️Polska❤️🇵🇱 (@Anita_Fruitloop) reported from Dorking, England

    @SkyHelpTeam But you charge for roaming whereas Virgin Mobile don't which pretty sucks as I'm looking to change providers because of roaming and Sky would have been an option if you didn't charge for roaming!

  • simonbangs Simon Bangs 🇬🇧 (@simonbangs) reported from Kingston upon Thames, England

    @SkyHelpTeam hope your well are there any known issues with Sound on Sky Glass at the moment keep having to reset sound settings to default or it’s silent 🔇 can’t see a obvious reason as I use the built in speakers with no changes.

  • Mr_Unique_Voice 🟣ŇⒶ𝐧𝕒 mค𝐑ᶠ𝐨 🇬🇭 (@Mr_Unique_Voice) reported from London, England

    @SkyHelpTeam Still having issues....

  • TrudaSpruyt Truda Spruyt (@TrudaSpruyt) reported from London, England

    @SkyHelpTeam your virtual assistant cannot help me. A builder has severed the cable between dish and box. I need an engineer

  • IngaDR Inga Davis-Rutter (@IngaDR) reported from London, England

    Just moving into a gorgeous cottage on the edge of London. Phoned up @SkyUK to move over broadband/sky TV ASAP as there's barely any 4g signal. The earliest they can do is 23rd December! Got NO idea how I'm going to work till then! @SkyHelpTeam

  • xmb1138 Paul Wells (@xmb1138) reported from Tongham, England

    @SkyHelpTeam Morning! Can you see if there's issues in the GU10 area please? Dropped connection about 15 mins ago and connection diagnosis can't find a resolution. Thanks.

  • PowellVerity Verity Powell (@PowellVerity) reported from Spelthorne District, England

    @SkyHelpTeam Yes several times. Also have had no signal since yday afternoon I’ve tried all steps and would actually like to speak to a human on phone but all I get is automated questions etc

  • PowellVerity Verity Powell (@PowellVerity) reported from Spelthorne District, England

    @SkyHelpTeam had powercut over night and now no signal?

  • originalKL Kaustubh (call me KL) - he/him (@originalKL) reported from London, England

    Pathetic customer support and help from @SkyUK broadband - activated almost a week ago and still struggling to get internet connection - everytime the customer support just reads out a same generic script involving turning the router on and off - unbelievable

  • WendySimmonds69 Wendy Simmonds (@WendySimmonds69) reported from Kingston upon Thames, England

    @SkyHelpTeam And this is the case even if I'm an existing customer (14 years)???

  • Anita_Fruitloop ♥Fabianski❤️Kubacki❤️Polska❤️🇵🇱 (@Anita_Fruitloop) reported from Dorking, England

    @SkyHelpTeam I've tried to download Manifest on my tablet but it's telling me I've reached the maximum limit for downloads - I haven't downloaded it anywhere..... not even on my TV and when I did I've deleted it! Help!

  • Sammie3982 Sammie (@Sammie3982) reported from London, England

    @SkyUK your service is crap! All I wanna do is put my programme on and sleep! But I can’t! The sky box’s have no signal! My iPad and phone have no internet!! How hard can it be?? 😔

  • LorraineThorn GingerLolz (@LorraineThorn) reported from Merton, England

    Internet still down locally (CR4) It's affected my workplace, local shops, library etc..It's been out for over 24hrs for some places/people..@OpenreachHelp @SkyHelpTeam, any idea when normal service will resume?

  • Anita_Fruitloop ♥Fabianski❤️Kubacki❤️Polska❤️🇵🇱 (@Anita_Fruitloop) reported from Dorking, England

    @SkyHelpTeam That ls just ridiculous! Now I have to use up my data just so I can watch it with my Dad because of this stupid rule!!

  • PowellVerity Verity Powell (@PowellVerity) reported from Spelthorne District, England

    @SkyHelpTeam my remote keeps freezing, think might need new one so where’s best to get it from, also no sat signal tonight

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • hunnie1969 Jakki (@hunnie1969) reported

    @SkyHelpTeam I am currently working from home as I am isolating, covering 5 inboxes for my company which I can now no longer access! If I cannot work I do not get paid this outage needs to be sorted urgently! no information at all from your call centre apart from that it’s down!

  • sicknote_thfc Sicknote (@sicknote_thfc) reported

    @simonyemane @Daily_Hotspur @SkySports Fair enough, never can be too sure on Spurs FT, this fan base wants blood.

  • markyg2305 Mg (@markyg2305) reported

    @SkyHelpTeam Thanks for your help

  • HailsLouis3 🎀LadySmurfette🎀 (@HailsLouis3) reported

    @SkyHelpTeam Its your end not mine amount of complaints yous have had and your saying to people that its our end when it aint this has been going on for the last couple yrs now its ridiculas that yous havent done a damn thing about your broadband 😡😡

  • sam_d Sam **** (@sam_d) reported

    @HelenMeadows @SkyUK Thanks Helen, have tried everything suggested on Sky help, on customer forums etc. When I called they said it's a known fault that they are working on, no other suggestions on workarounds...will have to try calling again 😟

  • Obanlad1970 ccc (@Obanlad1970) reported

    @SkyHelpTeam morning , I took BT a few months ago but want to cancel it now , I’m struggling to do it , can you help ?

  • lisasaintsfcfan Lisa Guertin 😇 (@lisasaintsfcfan) reported

    @SkySports Shouldn't you remove this untruth now seeing he has just had his press conference and stating we have players coming back. But no doubt you leave it here so it makes our club look bad! #saintsfc

  • lwitham89 Luke Witham (@lwitham89) reported

    @SkyHelpTeam @SkyHelpTeam it was until about an hour ago. Now it says no issue but still not back on

  • lwitham89 Luke Witham (@lwitham89) reported

    @SkyHelpTeam Sly Internet is down in my area. Website says "detected 1 issue affecting your Sky Broadband service". Any information on how long this might be down?

  • ash_moralee ash ‘mush’ moralee⚫️⚪️⚫️ (@ash_moralee) reported

    @carrn1982 @SkySports Your manager moaned like **** because we had injuries and Covid , not so nice when the boot is on the other foot, Ralph is a bigger moaner than klopp