Sky

Sky Outage Report in West Horsley, Surrey, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in West Horsley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in West Horsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in West Horsley, Surrey, England 01/29/2026 15:25

January 29: Problems at Sky

Sky is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (50%)

    Internet (50%)

  2. TV (28%)

    TV (28%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near West Horsley, Surrey, England

The most recent Sky outage reports came from the following cities: London, Addlestone, Woking, Cranleigh, Staines, Tadworth, Sutton, Reigate, Morden, Epsom, Crawley, Guildford, Worcester Park, Weybridge and Egham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Wi-fi
United KingdomAddlestone Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near West Horsley, England

Latest outage, problems and issue reports in West Horsley and nearby locations:

  • charljpresents Charlotte Jones Presents (@charljpresents) reported from Crawley, England

    Just seems ridiculous that @SkyHelpTeam @SkyUK can break GDPR when it suits them and then when a customer actually needs help, it’s completely not allowed and they leave their customers with no choice..

  • SarahElizBall Sarah Ball (@SarahElizBall) reported from Chertsey, England

    @SkyHelpTeam are there any reported problems in Chertsey, Surrey? No Wi-Fi since last night, please help!

  • MelzDee Melz {Dexta’s Wifi} 👑🇯🇲 (@MelzDee) reported from London, England

    When I’ve have “no satellite signal’ for 3 days now and @SkyUK @SkyHelpTeam tells me the next available engineer is the TWENTY THIRD OF MARCH. If I receive a bill for those 4 weeks without TV there’s gonna be a problem 🙃

  • charljpresents Charlotte Jones Presents (@charljpresents) reported from Crawley, England

    I am so disappointed with @SkyHelpTeam @SkyUK who have broken GDPR rules, completely messed up my phone account and every time I call I’m told there is nothing that can be done..

  • Johnramsden7 John ramsden (@Johnramsden7) reported from Godalming, England

    @SkySports @premierleague been a football season ticket holder since 1986 - if VAR carries on ruining football then will not renew and cancel sky - your choice but in 5 years you may find empty stadiums the normal as fans leave

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @SkyHelpTeam yet again broadband not working... you’ve had months to sort this out.

  • charljpresents Charlotte Jones Presents (@charljpresents) reported from Crawley, England

    The issue has already been reported to Trading Standards and they have been more helpful than @SkyHelpTeam @skyuk and the complaint is now being made to the Omubudsman.

  • otheranthony ap (@otheranthony) reported from London, England

    @SkySports Hey Karen 👋🏾 There’s no way you guys would turn down £3.5b. Only the fans are allowed to voice their disgust. All the best,

  • LauraGreenawa12 Laura Greenaway (@LauraGreenawa12) reported from Merton, England

    @BeckyEverson @SkyUK @virginmedia Nope, virgin always lagging or down completely, have to reboot or switch between 2g or 5 g

  • jay_fenton Jay Fenton (@jay_fenton) reported from Banstead, England

    @SkyUK so fed up of your poor broadband signal! I will be calling up tomorrow to cancel my subscription with you

  • Mister_Luke_K Luke (@Mister_Luke_K) reported from Merton, England

    @SkyUK internet has just gone down in SW19 area for me and neighbours I have children here that need to get online to do schoolwork!!! Can we have some idea when it’s coming back??? What do I pay too dollar for if I can keep my connection??

  • KateMcKeown01 Kate McKeown (@KateMcKeown01) reported from Merton, England

    @SkyHelpTeam hey guys, we’re in south west London and our internet has been down for a while now? Is there a problem your end? #sendhelp #workingfromhome

  • chelsedean70 Dean Travers (@chelsedean70) reported from Merton, England

    @SkyHelpTeam Internet just gone off been ok all morning. Please help as my daughters epilepsy watch works off the Internet to send auto updates on her

  • GJBuckingham Gary Buckingham (@GJBuckingham) reported from London, England

    @SkyHelpTeam hi my broadband as been down since 1pm is there a problem in my area I live in Dagenham

  • faridji99 Mohammed farid butt (@faridji99) reported from Leatherhead, England

    Shame on @SkyUK what ever sky promised they never delivered no good broadband service & increased price for no reason

  • quinsquarters Chris Phillips (@quinsquarters) reported from Effingham, England

    @SkyHelpTeam is there an issue with BB in Effingham area? All lights green but laptop and Q box can’t connect to the internet

  • MargaretPart Margaret Partridge (@MargaretPart) reported from Egham, England

    @SkyHelpTeam hi. I've tried calling but wait time is unbelievable I wanted to discuss my issue. I'd rather not put it here so send me a link so we can chat.

  • shoeburger Kieran Shew (@shoeburger) reported from Merton, England

    Hi @SkyCricket @SkyHelpTeam ! Another major cricket series lost from your service. How much will you be compensating your customers, or should we just cancel all together?

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @SkyHelpTeam Don’t worry, I’ll spend hours on the phone tomorrow in a futile attempt to get the service I’m paying for....

  • wentworthlindsa Lindsay (@wentworthlindsa) reported from Esher, England

    @Thenew84 @SkySports Unfortunately this is the main weapon for poor white people

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • mor1zmo morizmo (@mor1zmo) reported

    @hendax45 @SkyHelpTeam @ITV Similar issue for me, although final 8 minutes had downloaded, revealing the conclusion and spoiling the last episode. Tried deleting and now Ep3 has disappeared.

  • missleeny Miss Leeny (@missleeny) reported

    Come on @SkyHelpTeam my #skybroadband has gone down! No access to any of my sky tv services on demand including netflix that I pay for through sky! Please get this sorted asap. This is unacceptable.

  • robmatchett rob matchett (@robmatchett) reported

    @SkyUK internet has been down since 12.00 any update??

  • venkman2_11 Paul Steer (@venkman2_11) reported

    @SkyHelpTeam Getting a little p… off my useless box randomly stopping recording things, recording rubbish I’ve never watched or have any interest in! Why on earth is the box so unreliable as tonight it’s failed to record my years Sports final ******. Having recorded all year!

  • teeny_beanie911 Teenybeanie (@teeny_beanie911) reported

    @SkyHelpTeam I down graded in March so I am paying less than I was before just wondered if we had an end date but maybe not

  • ToonTom Tom (@ToonTom) reported

    Stop televising Aston Villa @SkySports, they are an awful side to watch

  • evan_makeba Evan Makeba (@evan_makeba) reported

    Look in terms of the internet I've been paying off the debt as much as I can... I'm down to 45% of the bill. CAN I PLEASE BE CONSIDERED FOR HAVING IT BACK ON PLEASE @SkyHelpTeam

  • aahaworth Adam Haworth (@aahaworth) reported

    It is truly mad that in this, the year 2022, Sky’s app on PS4 has no subtitles function. Inaccessible, stupid, and just plain wrong. @SkyHelpTeam

  • AVFCFaithful_ 𝗧𝗵𝗲 𝗔𝗩𝗙𝗖 𝗙𝗮𝗶𝘁𝗵𝗳𝘂𝗹 🟣 (@AVFCFaithful_) reported

    @SkySports asking Gerrard the easy questions. Awful #avfc

  • MFYBV healthyfamilyfoodie (@MFYBV) reported

    @SkyHelpTeam No internet - broadband is down. I work from home so need it back up and running. When can an engineer get here? 2 weeks on Wednesday!!! 🤯 Unbelievable.