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Sky Outage Report in West Horsley, Surrey, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in West Horsley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in West Horsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in West Horsley, Surrey, England 12/01/2025 13:10

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near West Horsley, Surrey, England

The most recent Sky outage reports came from the following cities: London, Crawley, Woking, Guildford, Reigate, Dorking, Sutton, Ascot, Weybridge, Addlestone, Byfleet, Chertsey, Epsom, Walton-on-Thames and Esher.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomCrawley Internet
United KingdomWoking Total Blackout
United KingdomWoking Internet
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near West Horsley, England

Latest outage, problems and issue reports in West Horsley and nearby locations:

  • xmb1138 Paul Wells (@xmb1138) reported from Tongham, England

    @SkyHelpTeam Morning! Can you see if there's issues in the GU10 area please? Dropped connection about 15 mins ago and connection diagnosis can't find a resolution. Thanks.

  • IngaDR Inga Davis-Rutter (@IngaDR) reported from London, England

    Just moving into a gorgeous cottage on the edge of London. Phoned up @SkyUK to move over broadband/sky TV ASAP as there's barely any 4g signal. The earliest they can do is 23rd December! Got NO idea how I'm going to work till then! 😖

  • IngaDR Inga Davis-Rutter (@IngaDR) reported from London, England

    Just moving into a gorgeous cottage on the edge of London. Phoned up @SkyUK to move over broadband/sky TV ASAP as there's barely any 4g signal. The earliest they can do is 23rd December! Got NO idea how I'm going to work till then! @SkyHelpTeam

  • simonbangs Simon Bangs 🇬🇧 (@simonbangs) reported from Kingston upon Thames, England

    @SkyHelpTeam hope your well are there any known issues with Sound on Sky Glass at the moment keep having to reset sound settings to default or it’s silent 🔇 can’t see a obvious reason as I use the built in speakers with no changes.

  • joeyharrison89 joey harrison (@joeyharrison89) reported from Hindhead, England

    Why isn’t the Arsenal game on tv ? **** paying all this money for @SkySports

  • Sammie3982 Sammie (@Sammie3982) reported from London, England

    @SkyUK your service is crap! All I wanna do is put my programme on and sleep! But I can’t! The sky box’s have no signal! My iPad and phone have no internet!! How hard can it be?? 😔

  • TrudaSpruyt Truda Spruyt (@TrudaSpruyt) reported from London, England

    @SkyHelpTeam your virtual assistant cannot help me. A builder has severed the cable between dish and box. I need an engineer

  • LynnRr71 Lynn rr71 (@LynnRr71) reported from London, England

    @SkyHelpTeam any idea how I originate a complaint against sky mobile?

  • Anita_Fruitloop ♥Fabianski❤️Kubacki❤️Polska❤️🇵🇱 (@Anita_Fruitloop) reported from Dorking, England

    @SkyHelpTeam That ls just ridiculous! Now I have to use up my data just so I can watch it with my Dad because of this stupid rule!!

  • Anita_Fruitloop ♥Fabianski❤️Kubacki❤️Polska❤️🇵🇱 (@Anita_Fruitloop) reported from Dorking, England

    @SkyHelpTeam I've tried to download Manifest on my tablet but it's telling me I've reached the maximum limit for downloads - I haven't downloaded it anywhere..... not even on my TV and when I did I've deleted it! Help!

  • LorraineThorn GingerLolz (@LorraineThorn) reported from Merton, England

    Internet still down locally (CR4) It's affected my workplace, local shops, library etc..It's been out for over 24hrs for some places/people..@OpenreachHelp @SkyHelpTeam, any idea when normal service will resume?

  • Mr_Unique_Voice 🟣ŇⒶ𝐧𝕒 mค𝐑ᶠ𝐨 🇬🇭 (@Mr_Unique_Voice) reported from London, England

    @SkyHelpTeam Still having issues....

  • PowellVerity Verity Powell (@PowellVerity) reported from Spelthorne District, England

    @SkyHelpTeam Yes several times. Also have had no signal since yday afternoon I’ve tried all steps and would actually like to speak to a human on phone but all I get is automated questions etc

  • PowellVerity Verity Powell (@PowellVerity) reported from Spelthorne District, England

    @SkyHelpTeam my remote keeps freezing, think might need new one so where’s best to get it from, also no sat signal tonight

  • originalKL Kaustubh (call me KL) - he/him (@originalKL) reported from London, England

    Pathetic customer support and help from @SkyUK broadband - activated almost a week ago and still struggling to get internet connection - everytime the customer support just reads out a same generic script involving turning the router on and off - unbelievable

  • PowellVerity Verity Powell (@PowellVerity) reported from Spelthorne District, England

    @SkyHelpTeam had powercut over night and now no signal?

  • WendySimmonds69 Wendy Simmonds (@WendySimmonds69) reported from Kingston upon Thames, England

    @SkyHelpTeam And this is the case even if I'm an existing customer (14 years)???

  • Anita_Fruitloop ♥Fabianski❤️Kubacki❤️Polska❤️🇵🇱 (@Anita_Fruitloop) reported from Dorking, England

    @SkyHelpTeam my netflix service keeps breaking up, every time I watch something it then comes up with the error that it can't connect.....

  • LorraineThorn GingerLolz (@LorraineThorn) reported from Merton, England

    @SkyHelpTeam Yes, local issue reported, which could take up to 2 hrs to resolve (I first got this response when I checked at around 10pm last night) thanks for your quick response!

  • Anita_Fruitloop ♥Fabianski❤️Kubacki❤️Polska❤️🇵🇱 (@Anita_Fruitloop) reported from Dorking, England

    @SkyHelpTeam But you charge for roaming whereas Virgin Mobile don't which pretty sucks as I'm looking to change providers because of roaming and Sky would have been an option if you didn't charge for roaming!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • leepool9 Neil_Hicko* (@leepool9) reported

    @SkySports After 1 game, a 1-0 win he’s impressed WTF

  • Tomwiggy10 🦉 (@Tomwiggy10) reported

    @DrG2020V @SkySports 6.9 and has 22 k/o but ye he hasn't got punch power. ******* idiot

  • adfleming Andrew Fleming (@adfleming) reported

    @SkyUK broadband down in SW19 Wimbledon area, any idea when fixed?

  • kevwoods12 JZZDBT-JI400U (@kevwoods12) reported

    @SkyHelpTeam Kippax, Leeds LS257HQ. Problem with WiFi,is it down at the moment?

  • sianwalton Sian Walton (@sianwalton) reported

    @SkyUK help my internet is down, is there a fault in my area? LS26

  • langfield77 LangSolo (@langfield77) reported

    @SkyHelpTeam hi when you get this at 8:30 complete outage in LS25 can we get an update ASAP as I am working from home

  • Jade_caldecutt Jade Caldecutt (@Jade_caldecutt) reported

    @SkyHelpTeam my internet has been down all morning in sw17. Any update as to when it will be back?

  • Ender83 Danny Martin (@Ender83) reported

    @SkyHelpTeam can you provide any update on the internet outage around Leeds please? Incident INC1688273. It’s been out since last night and there hasn’t been an update on your service checker since just after midnight.

  • bpayne88 Ben Payne (@bpayne88) reported

    @SkyHelpTeam are there known issues with your internet in SW20? Not working this morning

  • bouncergirl2 Bouncergirl2 (@bouncergirl2) reported

    @SkyHelpTeam Just received a text to say it’s a problem in our area. At least we know now but it would have been nice to have known last night not 11 hrs later. Thank you for looking into it though