Sky Outage Report in West Horsley, Surrey, England
Problems detected
Users are reporting problems related to: tv, internet and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in West Horsley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in West Horsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 31: Problems at Sky
Sky is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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TV (48%)
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Internet (34%)
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Wi-fi (8%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near West Horsley, Surrey, England
The most recent Sky outage reports came from the following cities: London, West Byfleet, Woking, Sutton, Epsom, Walton-on-Thames, Morden, Ascot, Godalming, Banstead, Dorking, Addlestone, Cranleigh, Guildford and Crawley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| West Byfleet |
TV | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near West Horsley, England
Latest outage, problems and issue reports in West Horsley and nearby locations:
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Kate McKeown
(@KateMcKeown01) reported
from
Merton, England
@SkyHelpTeam hey guys, we’re in south west London and our internet has been down for a while now? Is there a problem your end? #sendhelp #workingfromhome
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Lisa Woodman
(@Lewoodman) reported
from
Merton, England
@SkyHelpTeam @Jimmy74923391 London in general I agree with, I’m Morden and it’s been severely cutting and I upgraded to superfast a few months ago! All trouble shooting tried. Sky needs to now investigate.
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Mohammed farid butt
(@faridji99) reported
from
Leatherhead, England
Shame on @SkyUK what ever sky promised they never delivered no good broadband service & increased price for no reason
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Luke
(@Mister_Luke_K) reported
from
Merton, England
@SkyUK internet has just gone down in SW19 area for me and neighbours I have children here that need to get online to do schoolwork!!! Can we have some idea when it’s coming back??? What do I pay too dollar for if I can keep my connection??
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Dean Travers
(@chelsedean70) reported
from
Merton, England
@SkyHelpTeam Internet just gone off been ok all morning. Please help as my daughters epilepsy watch works off the Internet to send auto updates on her
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Belinda Moore
(@BelsMoore) reported
from
Merton, England
@SkyHelpTeam Ok will try that - network connection back now no satellite signal reactiving box for 20th time,
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CabbieOO7 🇬🇧
(@CabbieOO7) reported
from
London, England
@SkyHelpTeam Think the best option is to move to another provider as 12 months of Sky has been terrible
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Kieran Shew
(@shoeburger) reported
from
Merton, England
Hi @SkyCricket @SkyHelpTeam ! Another major cricket series lost from your service. How much will you be compensating your customers, or should we just cancel all together?
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Margaret Partridge
(@MargaretPart) reported
from
Egham, England
@SkyHelpTeam hi. I've tried calling but wait time is unbelievable I wanted to discuss my issue. I'd rather not put it here so send me a link so we can chat.
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Sarah Ball
(@SarahElizBall) reported
from
Chertsey, England
@SkyHelpTeam are there any reported problems in Chertsey, Surrey? No Wi-Fi since last night, please help!
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Melz {Dexta’s Wifi} 👑🇯🇲
(@MelzDee) reported
from
London, England
When I’ve have “no satellite signal’ for 3 days now and @SkyUK @SkyHelpTeam tells me the next available engineer is the TWENTY THIRD OF MARCH. If I receive a bill for those 4 weeks without TV there’s gonna be a problem 🙃
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Jay Fenton
(@jay_fenton) reported
from
Banstead, England
@SkyUK so fed up of your poor broadband signal! I will be calling up tomorrow to cancel my subscription with you
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Belinda Moore
(@BelsMoore) reported
from
Merton, England
@SkyHelpTeam Don’t understand. Engineer has arrive but says not allowed in the house bit you sent me a video yesterday explaining how to have a visit safely. Router/Sky Q mini box problem. Waited 10 days for engineer. Family of 6 inc 4 kids off school. Need Sky to work!
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𝕂𝕒𝕥𝕚𝕖
(@Katie_Lewis_) reported
from
Kingston upon Thames, England
@SkyHelpTeam is there a problem with broadband in KT9 or is it just mine?
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Stanley Motown
(@stanleymotown) reported
from
London, England
@SkyHelpTeam No, streaming to my TV, phone has two bars WiFi signal, TV has no internet connection - 6ft away, check internet settings on TV tells me it’s connected then not then is then not
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Lindsay
(@wentworthlindsa) reported
from
Esher, England
@Thenew84 @SkySports Unfortunately this is the main weapon for poor white people
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Gary Buckingham
(@GJBuckingham) reported
from
London, England
@SkyHelpTeam hi my broadband as been down since 1pm is there a problem in my area I live in Dagenham
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Chris Phillips
(@quinsquarters) reported
from
Effingham, England
@SkyHelpTeam is there an issue with BB in Effingham area? All lights green but laptop and Q box can’t connect to the internet
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Lisa Woodman
(@Lewoodman) reported
from
Merton, England
@SkyHelpTeam constant connection issues in CR4 is there an internet / broadband issue today?
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Sarah Metcalfe
(@Sarahmet76) reported
from
Crawley, England
@SkyHelpTeam I order on the 9th January, my equipment is due for delivery on the 14th January but I don't move into my flat till the 18th January so there will be no one there to receive it. can I change the delivery day?? I tried phoning customer service but couldn't get through
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Mason
(@CodenameSnugs) reported
@SkyHelpTeam My Sky Q package price appears to be increasing mid contract. Can you provide a method to remove products via my account, I only appear to be able to add products (shocking I know!). Can you also advise the easiest method to cancel when my contracts ends?
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Kathryn
(@Kat_h81) reported
@SkyHelpTeam If your not going to help & believe it’s ok to take back savings you have given then I am making a complaint.
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ZKT
(@goezavin) reported
Help @SkyHelpTeam my already expensive sky package is increasing AGAIN, by £6. Who can I talk to (not on the phone - online chat maybe?) about possibly cancelling as we simply can’t keep being penalised for being an existing customer! Newbies get much better deals. 👎🏻
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Carol Kerr
(@CarolKerr15) reported
@SkyHelpTeam Is there a problem in G64 area My internet keeps going off then comes back n a few minutes later?
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Gareth Lewis
(@curlylew06) reported
@SkyUK Haven't been offered this, currently process of cancelling as never seem to get anywhere nearer to offers you advertise #ripoffexistingcustomers
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Pat
(@Pat33393437) reported
@SkyUK I'm an existing customer-can't get the deal, spoke to technical about an issue - fab service, then transferred to Value Team to add b/band boost - dreadful, talking over me, couldn't understand her foreign accent, wouldn't explain why admin and delivery charges £19.95!
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tym morgan
(@catlazer) reported
@SkySports Please can you just use the American commentary on your indy car shows. I'm not sure of his name but UK Commentary is awful.
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James Clinton
(@jimboclinton) reported
Hey @NBCNewsNow your feed in the UK on @SkyUK @SkyHelpTeam has had lip sync & picture glitch issues for days now, any plans to fix this?
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Lloyd
(@JamesLloyd0595) reported
@SkySports But nothing else to help anyone to pay the bills
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Lee Atherton
(@leeatherton4) reported
@SkySports Rugby League not exist for Women? Pretty poor representation for a company that has direct rights to the game….@SkySportsRL