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Sky outages and service status in West Horsley, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around West Horsley, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Total Blackout.
  • The most recent signal from this area was received Jul 12, 7:26 PM GMT+1.
  • 33% Internet (33%)
  • 22% TV (22%)
  • 17% Total Blackout (17%)
  • 11% E-mail (11%)
  • 11% Phone (11%)
  • 6% Wi-fi (6%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in West Horsley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in West Horsley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 14: Problems at Sky

Sky is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near West Horsley, England

The most recent Sky outage reports came from the following cities: Addlestone, Guildford, Crawley, Epsom, Egham, Banstead, Sutton, Woking, Hampton, Dorking, Byfleet, and Cranleigh.

CityProblem TypeReport Time
Addlestone TV 2 days ago
Guildford TV 2 days ago
Crawley Total Blackout 5 days ago
Guildford Internet 6 days ago
Crawley Internet 7 days ago
Epsom Internet 10 days ago

Nearby cities with recent reports

Guildford

2 recent signals

2 days ago
Crawley

2 recent signals

5 days ago
Addlestone

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near West Horsley, England

Latest outage, problems and issue reports in West Horsley and nearby locations:

  • vanderstu1
    Stuart Margetts (@vanderstu1) reported from Addlestone, England

    @SkyHelpTeam hi, is there a reason why my broadband has been down all day? I Live in addlestone Surrey? Please could u help?

  • speskett
    Steve Peskett (@speskett) reported from Worcester Park, England

    @SkyHelpTeam I spoke to THREE people on Wednesday. Three. One hung up because he couldn’t help me and just gave up. But thanks. I’ll try and find the time.

  • mptickner
    Mark P Tickner (@mptickner) reported from Chilworth, England

    @SkyHelpTeam @AnnaDunphy More #sky+ errors and issues to try and force people over to #SkyQ

  • Katie_Lewis_
    𝕂𝕒𝕥𝕚𝕖 (@Katie_Lewis_) reported from Kingston upon Thames, England

    @SkyHelpTeam is there a problem with broadband in KT9 or is it just mine?

  • DasMulk
    Sam McMulkin (@DasMulk) reported from Spelthorne District, England

    What's with all the breakup on @SkySports box office. Don't charge £26 if you can't provide a HD service @virginmedia

  • shoeburger
    Kieran Shew (@shoeburger) reported from Merton, England

    Hi @SkyCricket @SkyHelpTeam ! Another major cricket series lost from your service. How much will you be compensating your customers, or should we just cancel all together?

  • itsOfficialTC
    KAZI OMAR | TC (@itsOfficialTC) reported from Kingston upon Thames, England

    @SkyHelpTeam Honestly, NO. That is not the quickest way to deal with Sky Apps because it did not give me any results. Sky is purposefully not streaming HD through SkyGo. And before you comment about my internet speed, I guarantee it is 10x faster than what Sky Broadband does. Fix it!

  • turvey84
    Kevin84 (@turvey84) reported from Crawley, England

    How the hell do you contact @Sky @SkyUK as a current customer? They never answer the phone and even an e/mail is bounced back. Only solution is to get ‘legal advice’ am guessing.

  • haughtonk9
    Sir Fran Walsingham (@haughtonk9) reported from Godalming, England

    @SkyHelpTeam Can’t ring my landline number. Stopping direct debit till it’s sorted. This lack of service and the inability to talk to anyone is rubbish.

  • MunslowStephen
    Stephen munslow (@MunslowStephen) reported from Leatherhead, England

    @SkyHelpTeam How long is it going to be down for ????

  • joeyharrison89
    joey harrison (@joeyharrison89) reported from Hindhead, England

    Why isn’t the Arsenal game on tv ? **** paying all this money for @SkySports

  • Balmerrrrr
    Liam Balmer (@Balmerrrrr) reported from Spelthorne District, England

    @SkyHelpTeam Can I actually have a contact number to actually speak to someone? This is a joke, pay for a service and don’t receive it. You’ll be quick enough to charge if I cancelled but you don’t turn up and I get a poor reply

  • xmb1138
    Paul Wells (@xmb1138) reported from Tongham, England

    @SkyHelpTeam Morning! Can you see if there's issues in the GU10 area please? Dropped connection about 15 mins ago and connection diagnosis can't find a resolution. Thanks.

  • awateach
    Andy Walsh (@awateach) reported from Egham, England

    @SkySports 2020 is the worst year

  • itsOfficialTC
    KAZI OMAR | TC (@itsOfficialTC) reported from Kingston upon Thames, England

    .@SkyUK why would you not let folks stream HD on SkyGo Extra even though we pay extra for HD.. The stream is already there when viewing it on @NOWTVSport just fix it already 🤬😡 #skygo #SkyUK

  • charljpresents
    Charlotte Jones Presents (@charljpresents) reported from Crawley, England

    Just seems ridiculous that @SkyHelpTeam @SkyUK can break GDPR when it suits them and then when a customer actually needs help, it’s completely not allowed and they leave their customers with no choice..

  • PowellVerity
    Verity Powell (@PowellVerity) reported from West Molesey, England

    @SkyHelpTeam what is best way to discuss my plan as it’s gone up and I think I might have to cancel my sky which I don’t want to do but it’s so expensive

  • frazerrailton
    frazer railton (@frazerrailton) reported from Crawley, England

    Can someone help me my parents have no internet so no mobile phone ( no signal) were they live . Hu129af can someone help me as you phone customer service is not helpful . @SkyHelpTeam

  • speskett
    Steve Peskett (@speskett) reported from Worcester Park, England

    @SkyHelpTeam There is no button that says ‘yes I need more help’ I have spoken to the ‘mobile team’ this morning and they are utterly useless

  • BelsMoore
    Belinda Moore (@BelsMoore) reported from Merton, England

    @SkyHelpTeam Don’t understand. Engineer has arrive but says not allowed in the house bit you sent me a video yesterday explaining how to have a visit safely. Router/Sky Q mini box problem. Waited 10 days for engineer. Family of 6 inc 4 kids off school. Need Sky to work!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Varntvar
    Ravinder Sangha (@Varntvar) reported

    @MichelleBeckett @SkyUK @VodafoneUK Made the mistake of signing up to VM, didn't provide the agreed product at the agreed price, when I contacted them they 'upgraded' my product to the agreed one and doubled the price. Apparently they did this regularly. Cancelled at end of contract, never used any VM product since

  • Crash49676428
    Crash. (@Crash49676428) reported

    @1richiebarnes @Hoodini0126 @SkySports The laws of the game was broken that should of been a dead ball that's what the laws say

  • CitizenF__
    Fred (@CitizenF__) reported

    @SkySports He should be slamming his own player for such a stupid dive

  • mibjerke
    Mikki Bjerke (@mibjerke) reported

    @SkySports Stupid question. No debate. Rules are rules. England dodged a bullet due to a faulty tech system. No doubt that the ball hit the cable. To question this is like asking if the sky is blue or green. And 54 % chooses green due to the narrative. Good luck in the semis 👍🏻

  • Adbo99
    Adam bamford (@Adbo99) reported

    @SkyUK I have to say Sky have the worst customer service I have ever dealt with. I am now 2 months and more without working broadband and all Skys doing. It’s like walking up a very muddy hill with flip flops on. 😱😱 should be ashamed of yourselves

  • Cosmonaut_Hill
    Cosmo (@Cosmonaut_Hill) reported

    @MichelleBeckett @SkyUK @VodafoneUK I had the EXACT same issue with Virgin, I had to literally refuse to get off the phone when I got through for 4 hours and basically said I'd hang up when they actually helped me. Absolutely useless customer service

  • Ghostofgomez69
    N17 Spurs (@Ghostofgomez69) reported

    So Sky sports is from whatever but if you’ve been with them for 27 years they actually don’t give a flying **** ! @SkySports I’m getting an illegal thing costs it’s a rip off

  • roryglee
    Rory Gleeson (@roryglee) reported

    @SkySports VAR didn’t award it you absolute shambles of network

  • PAtubobienemi
    Precious Atubobienemi (@PAtubobienemi) reported

    @SkySportsBoxing @SkySports "Fisher back at the Copper Box against whoever Zuffa can find willing to lose on cue — domestic 'heavyweight prospect' hype has never needed an actual test to keep selling tickets."

  • Max_Point23
    Max Point (@Max_Point23) reported

    @MichelleBeckett @SkyUK @VodafoneUK When my mum died and Im wanted to take over the contractthey said I wouldn't be able to keep her number for the land line she had for 15 years. Told it wasnt possible. Until I made the biggest complaint and fuss and magically they were able to let me have it. Horrible company.