Sky Outage Report in West Horsley, Surrey, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in West Horsley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in West Horsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 02: Problems at Sky
Sky is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (31%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near West Horsley, Surrey, England
The most recent Sky outage reports came from the following cities: London, Reigate, Egham, Crawley, Merton, Staines, Epsom, Addlestone, Woking, Cranleigh, Tadworth, Sutton, Morden, Guildford and Worcester Park.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near West Horsley, England
Latest outage, problems and issue reports in West Horsley and nearby locations:
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Jack Tomson
(@JackTomson2) reported
from
Godalming, England
@SkyHelpTeam Hi, I’ve been trying to do this for 3 days now so I’d like to be put in contact with someone who can do this for me so I’m sure it’s been done. Any help would be really appreciated.
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Emma_L
(@Emma_L12) reported
from
Kingston upon Thames, England
@SkyUK I’m a bit disappointed, I was waiting for a call back the other day and it never happened. Arranged an engineer as a last resort when I really want to leave completely, but got taught into it. Was promised they would look into a better date/shorter time, didn’t hear back.
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Neil
(@neilbays) reported
from
London, England
@SkySports Poor #NHS staff! As if they haven't had to go through enough fear and pain
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Dan Tippell
(@dtips7) reported
from
Spelthorne District, England
@PTippell @SkySports They hate anyone but liverpool. the love in alone when they finally are crowned champions this season will be enough to cancel sky sports alone!
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Stephen munslow
(@MunslowStephen) reported
from
Leatherhead, England
@SkyUK Hi been waiting all day for an engineer but no one has turned up or been in contact. Call customer services after a 20 minute wait was told to wait 20 mins still nothing that was 2 hours ago
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Daniel Evans
(@ChavdogEvans) reported
from
Spelthorne District, England
@SkyHelpTeam absolutely disgusted by the service, due an engineer today to fit the tv package and now just been told can’t do today and re-scheduled for 25.02, not good enough in my opinion as this will mean over a month with no tv, want to cancel all subscriptions with you now
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Dean
(@Dean84121152) reported
from
London, England
@SkySports @GeoffShreeves The deflection was so bad even if that player wasn’t there De Gea wouldn’t have got there . So I think the goal should stand .
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Maria Cook 🌈✈️🎭
(@AutyWarriorMum) reported
from
Crawley, England
@cookie337 @snakebitewright @SkySports @SkySportsNews @snakebitewright all the way Flipping love him and love how he totally disregarded that awful display of bad attitude to be the bigger and better man and player 🎯🐍 @OfficialPDC #WorldChampionshipDarts
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darren jordan
(@DarrenJoey) reported
from
Brockham, England
Definitely time to cancel my @SkySports subscription, only the muppets at @premierleague can possibly think VAR is worthwhile!! #varkillingfootball
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Bigdai🍷🍺🚲🏴🤘
(@Bigdai100) reported
from
Esher, England
@SkyHelpTeam Looks like a power line problem my end. Back to WiFi to the box
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Lee Brady
(@bradylady1986) reported
from
Merton, England
@SkyUK what rubbish. Attempting to cancel my subscription after years of poor TV signal and get the recorded message ‘we’re closed. Please call back between 8:30am and 8:00pm’... note that the time for this was at 7:50pm.
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IamAdam
(@IamAdamLFC) reported
from
Crawley, England
@LegendEskimoBoy @m_ani786 Remember Souness is the **** that sod his story to the Scummy S*n about his major heart surgery. So I don't listen to his views as I've never really forgiven him for that. @Carra23 @JamesPearceLFC @SkySports
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Ben Jimmison
(@BenJimmison) reported
from
Chiddingfold, England
@SkySportsPL @SkySports VAR decision should be made in real time, no slow mos or freeze frames!
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Kieran Shew
(@shoeburger) reported
from
Merton, England
@jackdiakou @SkyHelpTeam @SkyUK @SkySports @btsport Disgusting. Pretty sure I’m out of contract so will cancel this tomorrow too. It’s worth spending our money on companies who care in times like this!
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Tim F
(@TimboBagginses) reported
from
Guildford, England
The @SkySports subscription via mobile/Google Play is such a scam. I'm missing my 3rd march today because of problems & their team flat out ignoring emails/requests to fix it. Really really poor customer service. This is why illegal streaming happens, I'm paying for this rubbish.
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Hayley
(@Misshayley_1) reported
from
Kingston upon Thames, England
I’m paying nearly £140 per month for this maybe @SkyUK will give me a better and cheaper service...
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John Porritt
(@porridge77) reported
from
London, England
@DrPoults @SkyUK @SkyFootball Hi, I used this number 08001512747 it’s automated. When prompted tell them you want to cancel sky sports. They give you the option to pause. Took me five mins. Good luck.
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David Clark 🇬🇧
(@d4vidc88) reported
from
Chertsey, England
@SkyHelpTeam what the hell is going on with your crap WIFI all days it’s been down! Sort it out
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Rob Parslow
(@tip4profit) reported
from
Bisley, England
@SkySportsPL @SkySportsNews @talkSPORT @laura_woodsy @GaryLineker The premier league need urgent action to save the lower leagues, £100m would go a long way for a few months and only 5m from each club in PL Skysports etc need to help Dont lose the grass roots
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Ali Abedi
(@sahabedi) reported
from
Merton, England
@SkySports @BBCSport @btsport until you stop interviewing celebrities outside etc, ppl won’t take #COVIDー19 seriously. Your interviews shud b via Skype etc. Pls use the tech. Ppl think if a footballer can talk from outside on TV, then it’s not so bad. But it is, is horrendous.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Gail 💙💛
(@GroovyGail57) reported
Well that was crap coverage tonight #SLHudLee hope you sort out the black out problem for the rest of the weekends games all on #SkySports+ @SkySportsRL
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Leon
(@lcpafc_1) reported
@PBosh25 @EFL @SkySports Isn't the whole point of the blackout to encourage fans to watch their local clubs when prem etc isn't on?
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L3VI 🪐
(@levithefirst) reported
@DeadlineDayLive @SkySports wtf, why ??
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Brenski
(@Brenski45) reported
@SkyHelpTeam Hi, there are reported issues in the RH5 area. Do you have an ETA for resolution? I need to finish work off in the next couple of hours. Thanks, Matthew
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Henry O'Carroll
(@HenryOCarroll) reported
@SkyHelpTeam Can You Please Update The Outage In Walton on Thames How much longer ??
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Leon
(@lcpafc_1) reported
@EFL @SkySports '3pm Blackout' 🥴
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Checkdown City
(@AnalyseNFL) reported
@SkySportsNFL @SkyHelpTeam can you fix the sound differential between the US and UK broadcast? UK is high US is low meaning every time there’s an ad break my tv is too loud at 1AM onwards with people sleeping - has been like this forever
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Frazer
(@Frazer271009) reported
Honestly #SkyGlass is awful. Constantly loses internet connection and needs to be turned off at the plug @SkyHelpTeam. Tired every suggested fix and doesn't work
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topei12
(@cfc2364) reported
@SkyUK I've recently left virgin and the service I've received is appalling. I raised a complaint & the UK cass handler, said he's never seen anything like it. I was promised a call back from management yesterday, shock never received one. Can you help? 4424705699 complaint no
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Ian B
(@mrpeavley) reported
Hello @SkyUK , any chance of a response to my issue logged on August 18th with nothing back as yet. "Thank you for your email dated 18/08/2025 contacting the Customer Service Team. Your case has been assigned a case reference number of 01400201 - Login not working"