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Sky Outage Report in West Horsley, Surrey, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in West Horsley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in West Horsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in West Horsley, Surrey, England 12/18/2025 18:20

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near West Horsley, Surrey, England

The most recent Sky outage reports came from the following cities: London, Banstead, Cranleigh, Crawley, Surbiton, Weybridge, Chertsey, Woking, Guildford, Reigate, Dorking, Sutton, Ascot, Addlestone and Byfleet.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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Sky Issues Reports Near West Horsley, England

Latest outage, problems and issue reports in West Horsley and nearby locations:

  • Steve_Guildford Stephen Batterbury MARLA (@Steve_Guildford) reported from Albury, England

    @SkyHelpTeam Yet again you have surpassed yourselves with your level of customer service. Monday’s business hours pretty much over and done and despite your promise that someone would call me today, alas they have not.

  • Rex_Comms Terri (@Rex_Comms) reported from London, England

    @SkyHelpTeam @anniekday1 And this doesn’t work because I tried it myself before finding out there’s a nationwide problem!

  • cornflakekatie Katie Eves (@cornflakekatie) reported from Epsom and Ewell District, England

    @SkyHelpTeam @butterfield_sam @SkyHelpTeam surely you know a cables been cut and your workmen are trying to fix it...........

  • marvelreid83 Darren Reid (@marvelreid83) reported from London, England

    Great start to my @SkyUK contract. Engineer hasn’t turned up and now have a hour wait on the phone to find out why! Left Virgin because I thought they were bad 🙄

  • Rex_Comms Terri (@Rex_Comms) reported from London, England

    Oh dear. most of Sky’s broadband customers (including me) have had no service for the past three hours yet they’re posting ‘happy monday’ @SkyHelpTeam #SkyFail

  • laurengreene2 Lauren Greene (@laurengreene2) reported from Merton, England

    @SkyHelpTeam I really enjoy it when you organise an engineer to install a TV who then never turns up, consequently leaving someone waiting in all day for them...

  • PropPersonnel Anthony Hesse (@PropPersonnel) reported from Egham, England

    @westers123 Joking apart, they really need to sort the streaming issues out if they want it to catch on. If these games were available on @SkySports as well, I'd be watching Sky. No comparison - IMHO.

  • KR_SurreyMirror SurreyMirrorKirk (@KR_SurreyMirror) reported from Crawley, England

    @BrantonSpencer @FA @SkySportsPL @SkySports dont really help the situation. Said it 100 times... slow everything down and it all looks like a red or a foul. It's not real use of VAR. But us grassroots refs are not getting help, players have no respect but this issue runs deeper than just football...

  • GoonerGeeUpdate GoonerGeeUpdate (@GoonerGeeUpdate) reported from Kingston upon Thames, England

    The truth shall set us free. @SkySports Why are we pretending to care. Then not support it with your voice. If you do not nit truly want to tackle racism, dont discuss it. Some people you can trick, but alot of people you cannot. Its embarrassing

  • Iain_D_Fisher Iain Fisher (@Iain_D_Fisher) reported from Crawley, England

    @SkyUK please review the case with my name on it. Unacceptable that a rude and abrupt call handler is refusing to accept that a £26 call made to a Uk house (which is free) on a mobile and made without my knowledge when i no longer lived there should not be refunded. Very poor!

  • Sheree_Kirby Sheree (@Sheree_Kirby) reported from London, England

    @SkyHelpTeam I'm really not happy with the customer service I've been receiving. I have downsized my package no longer having multi-room Sky Q and was told I would be sent packaging to return that box. It has never been sent to me and this morning I receive this text (1/2)

  • mich1749 michelle stone (@mich1749) reported from Merton, England

    @SkyUK Haha unbelievable I just came back to sky..after cancelling my contract I got promise after promise of it will be better.. but still you never fail to disappoint

  • tiggsie Sarah Ward (@tiggsie) reported from Kingston upon Thames, England

    @JackieSmith_nmc @virginmedia @SkySports The whole hospital was down too it’s been manic!

  • amalsasikumar amal sasikumar (@amalsasikumar) reported from Kingston upon Thames, England

    Which Broadband is better @virginmedia or @SkySports or any other mine is very slow and expensive

  • NickSmedley48 Nick (@NickSmedley48) reported from Bagshot, England

    @SkySportsPL @SkySports VAR is shit, its ruining football in my opinion, goal line technology is good leave the rest to the ref

  • digibell Christopher Bell (@digibell) reported from Crawley, England

    @SkyUK Over 3 years of a totally unreliable system , service so bad you couldn’t make it up , finally it works, now being hounded to return the kit! When finally I know what kit, they do no not send me details of how to get it back. After being told ..

  • PhilPhenom Phil Lindsay (@PhilPhenom) reported from Kingston upon Thames, England

    I cant believe that @SkySports are trying to defend Son I've never seen a more blatant red

  • tiggsie Sarah Ward (@tiggsie) reported from Kingston upon Thames, England

    @JackieSmith_nmc @virginmedia @SkySports Thankfully 😅 but looking at the twitter feed the communication with all their other customers seems really bad

  • KamalSingh_28 Kamal Singh ツ (@KamalSingh_28) reported from Kingston upon Thames, England

    @SkyHelpTeam WORST company I have ever signed upto in my life. Made a bad decision to leave @virginmedia and it's time sky own up they messed up and dodge all of my calls and complaints and when asked for a final letter so I can complain to @Ofcom they refuse too.

  • Rob179m Rob McEwen (@Rob179m) reported from Merton, England

    @SkyUK so the latest appointment for customer services and an appointment to “swap a mini box” is a whole month...I pay OVER £120 a month and have done for a decade and this is the BEST sky can do....seriously this is pathetic

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • soojung_song Miss Song (@soojung_song) reported

    @SkyHelpTeam Hi, I tried setting up my broadband today, but it’s not working. I booked an engineer visit two weeks ago as well, but the engineer hasn’t showed up.

  • katiefunsta Catharine Williams (@katiefunsta) reported

    @SkyHelpTeam Credit where credit is due. Sky Q box crashed yesterday, I followed instructions to try and resolve the problem but it didn’t work. New box ordered then, arrived this afternoon and installed easily following online instructions. #greatservice

  • JasonRo30485723 Jason Robertson (@JasonRo30485723) reported

    @SkySports *******, boy went down like he'd been hit by a sniper

  • FireAndCare OSG Ltd (@FireAndCare) reported

    @SkyHelpTeam @SkyHelpTeam we are getting no updates, there is nothing on the sky help, which still says no issues. Now out for 5 hours, what is going on? Lymington, Hampshire

  • DarcVader1337 Darcy Payton Barnard (@DarcVader1337) reported

    @SkyUK customer service absolutely disgusting. 3 weeks without internet. Sky say @OpenreachHelp are gonna fix it “tomorrow” and have said that to us every day for the past 3 weeks. Got in contact with Open Reach, they say they’ve not booked any appointments to fix it.

  • 1969_lfc LFC_1969 (@1969_lfc) reported

    Just want this season over and football should stop till crowds are back. Skysports and BT can dress it up as much as they like but the season has been ****. Not entertaining at all. Teams are knackered away teams team have no fear its just a false league campaign

  • Xkatiepx ...Katie Peters... (@Xkatiepx) reported

    @SkyUK been without/with intermittent broadband for al least 6 months, paying £27 and last time we spoke to the guys on the phone they said that’s the ‘best speed’ we can get.. today- a lady tells us we have a problem with our line.. WHY has this taken so long to resolve! 1/2

  • rim_phillips Rim Phillips (@rim_phillips) reported

    @SkyHelpTeam If you are unable to fix the telephone line, please let them know so that they can find a provider elsewhere. It is a worrying time with COVID when we cannot call our parents to check they are ok.

  • ellrhys Jo Frances (@ellrhys) reported

    @SkyUK Pity @sky do not answer calls quicker on retention team...haha! Not gonna retain this customer ...now 45 minutes!!!! 🤬🤬🤬🤬

  • darren_warner Darren Warner (@darren_warner) reported

    @SkyHelpTeam Still down and I’m not stupid enough to put up my phone number. Lymington btw