Sky

Sky Outage Report in West Horsley, Surrey, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in West Horsley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in West Horsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in West Horsley, Surrey, England 02/15/2026 15:45

February 15: Problems at Sky

Sky is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (49%)

    Internet (49%)

  2. TV (29%)

    TV (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near West Horsley, Surrey, England

The most recent Sky outage reports came from the following cities: London, Crawley, Merton, Staines, Epsom, Addlestone, Woking, Cranleigh, Tadworth, Sutton, Reigate, Morden, Guildford, Worcester Park and Weybridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon TV
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near West Horsley, England

Latest outage, problems and issue reports in West Horsley and nearby locations:

  • roypsb Roy Beckerson (@roypsb) reported from Bagshot, England

    Darren Bent on SkySports last night bigging up the Utd v City semi-final after the crap they served up the other week and writing off Brentford with barely a shrug. His other contributions were dull as ditchwater. Makes you wonder why he was selected as a studio guest.

  • NickW2108 Nick Watts (@NickW2108) reported from West Molesey, England

    @SkyHelpTeam having broadband issues and the link to test on your website appears to be broken. Help please!

  • CabbieOO7 CabbieOO7 🇬🇧 (@CabbieOO7) reported from London, England

    @SkyHelpTeam Think the best option is to move to another provider as 12 months of Sky has been terrible

  • stanleymotown Stanley Motown (@stanleymotown) reported from London, England

    @SkyHelpTeam No, streaming to my TV, phone has two bars WiFi signal, TV has no internet connection - 6ft away, check internet settings on TV tells me it’s connected then not then is then not

  • mchllhk Michelle Hook♍️ (@mchllhk) reported from Addlestone, England

    @SkyHelpTeam You should give us money off our bill every time you have an issue it’s getting to be a joke now

  • BelsMoore Belinda Moore (@BelsMoore) reported from Merton, England

    @SkyHelpTeam Don’t understand. Engineer has arrive but says not allowed in the house bit you sent me a video yesterday explaining how to have a visit safely. Router/Sky Q mini box problem. Waited 10 days for engineer. Family of 6 inc 4 kids off school. Need Sky to work!

  • Lewoodman Lisa Woodman (@Lewoodman) reported from Merton, England

    @SkyHelpTeam constant connection issues in CR4 is there an internet / broadband issue today?

  • gaishey Gaishey (@gaishey) reported from London, England

    @iamtomskinner @SkyHelpTeam They can’t say at the moment as their internet is down and unable to get online to fix the problem

  • stevenffc123 Fulham traveller R.I.P papa bouba diop (@stevenffc123) reported from Sendmarsh, England

    @nottobias333 @SkySports Leads do usually fall apart in March to be fair. And the break did help them. It was touch and go before the break. No need to hassle the woman

  • Lewoodman Lisa Woodman (@Lewoodman) reported from Merton, England

    @SkyHelpTeam @Jimmy74923391 London in general I agree with, I’m Morden and it’s been severely cutting and I upgraded to superfast a few months ago! All trouble shooting tried. Sky needs to now investigate.

  • BelsMoore Belinda Moore (@BelsMoore) reported from Merton, England

    @SkyHelpTeam Main box keeps losing network connection assume that is why mini box keeps disconnecting. Mini box multiple reasons, no connection, lost Sky Q box, no sat signal. New router but everything else - phones, laptops, iPads all connected and holding connection.

  • BelsMoore Belinda Moore (@BelsMoore) reported from Merton, England

    @SkyHelpTeam Ok will try that - network connection back now no satellite signal reactiving box for 20th time,

  • MunslowStephen Stephen munslow (@MunslowStephen) reported from Leatherhead, England

    @SkyHelpTeam How long is it going to be down for ????

  • Sarahmet76 Sarah Metcalfe (@Sarahmet76) reported from Crawley, England

    @SkyHelpTeam I order on the 9th January, my equipment is due for delivery on the 14th January but I don't move into my flat till the 18th January so there will be no one there to receive it. can I change the delivery day?? I tried phoning customer service but couldn't get through

  • gerarddward Gerard ward (@gerarddward) reported from Addlestone, England

    @SkyHelpTeam It has been down for a few hours in Surrey. Router shows everything is OK but it is not working.... is it still down for most people?

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @SkyHelpTeam No Christmas Eve #StarWars as broadband not working; thanks @SkyHelpTeam

  • gaishey Gaishey (@gaishey) reported from London, England

    @Rob_Harrison_82 @SkyHelpTeam They can’t say at the moment as their internet is down and unable to get online to fix the problem

  • richard07023467 richard patrick (@richard07023467) reported from West Molesey, England

    @SkySports In Full Support of Kick it out , Will never support BLM !

  • sudhirkapoor82 Sudhir Kapoor (@sudhirkapoor82) reported from London, England

    @SkyHelpTeam What’s the latest? Mines still not working

  • haughtonk9 Sir Fran Walsingham (@haughtonk9) reported from Godalming, England

    @SkyHelpTeam Can’t ring my landline number. Stopping direct debit till it’s sorted. This lack of service and the inability to talk to anyone is rubbish.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • jdimitrileggett Jonathan Leggett (@jdimitrileggett) reported

    @SkyHelpTeam Can you tell me opening hours for Sky broadband customer support, please?

  • RichieUK_TTV RichieUK #FreeBritney (@RichieUK_TTV) reported

    @SkyHelpTeam Bring back your live chat service please - I don’t wanna ring with my anxiety -I just wanna upgrade my package to since the website doesn’t work

  • VDImpaler Vlad the Dracula (@VDImpaler) reported

    @SkySports If i was a black player ! I would never play for this Nation ! Its disgusting and shameful ! Those black players done their best ! They done everything they could to take England into the final ! FFS its 21nd century , when these shamlesses will learn !

  • FrancaisFarage Bob not Rob (@FrancaisFarage) reported

    @SkySports Wasn't just the penalties 👎 Slow decision making and lack of ambition. Referee also didn't help- he wasn't giving anything soft, and Kane in particular 'wins free kicks' as our pundits now call it 🙃🤪 Not last night, referee stood firm ✔

  • ajtom71 Amanda (@ajtom71) reported

    @SkyHelpTeam hi we’ve not had any network connection since last week! The phone line keeps going dead.. we’ve checked and tested every online check please help as emailed twice and not heard anything :(

  • issa_nadine Issa M (@issa_nadine) reported

    @SkySports You guys say all this but nothing happens, it’s part of sport unfortunately, I’m not saying it’s right but any player especially of colour know from a young age they are going to cop abuse so it’s up to them to be able to overcome it because it’ll never end.

  • katherinecoe Katherine Coe (@katherinecoe) reported

    @OpenreachHelp This has been going on for 9 weeks, @SkyHelpTeam blame your system for lack of updates, you say we've got to go via Sky for everything so never get an answer. Endless cycle of terrible service, with no internet in the middle of a pandemic when we should be working from home

  • Elizabe72031781 Elizabeth miller (@Elizabe72031781) reported

    @SkyHelpTeam hi is there anything wrong with sky tv signal n glasgow area today?

  • redrobbo89 Chris Roberts (@redrobbo89) reported

    @SkyHelpTeam hi our internet has lost connection-have tried resetting as per the help pages. Keep getting a flashing orange light on out rota. Is there any issues in the Upminster area?

  • FearRoseA Fear rose (@FearRoseA) reported

    @SkySports I wanna punch Joke Paul so bad