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Sky Outage Report in West Horsley, Surrey, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in West Horsley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in West Horsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in West Horsley, Surrey, England 12/16/2025 21:40

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near West Horsley, Surrey, England

The most recent Sky outage reports came from the following cities: London, Cranleigh, Crawley, Surbiton, Weybridge, Chertsey, Woking, Guildford, Reigate, Dorking, Sutton, Ascot, Addlestone, Byfleet and Epsom.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon TV
United KingdomLondon TV

Community Discussion

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Sky Issues Reports Near West Horsley, England

Latest outage, problems and issue reports in West Horsley and nearby locations:

  • JustineBalmer Justine Balmer (@JustineBalmer) reported from Guildford, England

    At my other half’s house and @SkyUK signal is APPALLING if you are not right next to the router!! So bad! He’s complained and they said they wouldn’t do anything! Not impressed Sky @SkyHelpTeam 🙄😱 #RT . . #badservice #notuptoscratch #badcustomerservice #notgoodenough

  • aidencollins85 Aiden (@aidencollins85) reported from West Molesey, England

    @SkyUK really disappointed with the service. Took Friday off work & waited all day to get sky installed.We had to call sky to find out they couldn’t make it to us Friday. Today I take a half day holiday as I was told I’d be first call out and it’s nearly 3pm and still no sky!!

  • Jme_Cook JME ©™ (@Jme_Cook) reported from Egham, England

    @Randox1 @SkyHelpTeam @yahoomail Yahoo Mail has gone down! I friggin changed my password as I thought it was a security problem so now god knows what password it’ll accept when it’s back up 🙄

  • LJL_77 Lisa-Jayne Lewis 🐞 (@LJL_77) reported from Guildford, England

    @MyNameIsBrooke_ @SkyHelpTeam @SkyUK @NOWTV Ah, legal/illegal - this is the problem when companies try to get greedy, it drives the black market.

  • bobsmailes bobsmailes (@bobsmailes) reported from Kingston upon Thames, England

    @MatchroomBoxing @KatieTaylor @SkySports @DAZN_USA Though sadly it was an awful verdict , at best it was a draw

  • BarcaWomble Niall McGarry (@BarcaWomble) reported from Kingston upon Thames, England

    @SkyUK Shocking service by Sky. My dad’s had to waste 2 days off work waiting in. First they sent the wrong engineer, (DTH I/o MDU), profuse apologies. The next week they again sent the wrong engineer!!!!. We’re sorry but we can’t come for 2 weeks. Worst customer service ever!!!

  • ShivzBelle Shivz Belle (@ShivzBelle) reported from Merton, England

    15yrs I was with @SkyUK @comcast and after just speaking with a top call handler I’ve just been passed through to the most arrogant unhelpful person in the cancellation team! I’m leaving mate! @virginmedia @TalkTalk Loyal customer coming your way! #Telecommunications

  • Daniely79 Dan (@Daniely79) reported from Godalming, England

    @SkyHelpTeam absolutely disgusting service charging me for a new box because my old one isn’t working. Pay you £100 a month for this

  • BarcaWomble Niall McGarry (@BarcaWomble) reported from Kingston upon Thames, England

    @SkyHelpTeam You’ve twice sent the wrong engineer (MDU engineer is required) to put in Sky TV & then instead of doing everything you can to get someone there straight away (after being let down for the 2nd time) u give an appointment for 2 weeks time. Terrible CS Sky!! #skyfail

  • FarooqUmer Umer Farooq (@FarooqUmer) reported from Kingston upon Thames, England

    @aaliaaaliya If you can't see cricket in your hotel it means you are not staying in a four or five-star hotel who have @SkySports Secondly @ECB_cricket &local Cricket counties provide support at the grass root level to promote cricket.Locals do take an interest in their team but are not crazy

  • binky1uk Zach Smart (@binky1uk) reported from Spelthorne District, England

    @SkyHelpTeam Hello, can you tell me if you have any offers that I'd find too good to turn down for existing customers thinking of upgrading to Sky Q with x 4 mini boxes. #quotemehappy

  • ConnorinCardiff Connor Tovell (@ConnorinCardiff) reported from Epsom and Ewell District, England

    This isn't a suck up to the BBC, but the slower more rigourous fact checking that they do is what the world's most expensive game deserves. Yes, sometimes it's very slow, sometimes SkySports are first to the party, but there's countless times that they've abused this influence.

  • s_reynolds808 Simon 'Whippet'.. (@s_reynolds808) reported from Tongham, England

    No internet ... @SkyUK down all day ....

  • hough_and_stuff Gina Hough (@hough_and_stuff) reported from Godalming, England

    @SkyHelpTeam I’m at the end of my tether with the poor quality of signal with Sky broadband. It’s nothing to do with the amount of useage. The BT router before dealt with it effortlessly. All areas of house covered with no problem. Massive contrast.

  • RAAdams96 RAdams (@RAAdams96) reported from Epsom and Ewell District, England

    @SpeedwayEuro Time to find a more reliable TV partner to showcase your events as @Eurosport seem to treat it with contempt as on more than one occasion they have cut in late and missed races. @SkySports or @btsport would be a better partner. #LetsMakeSpeedway

  • Bigdai100 Big Dai 🍷🍺🚲🏴󠁧󠁢󠁷󠁬󠁳󠁿🤘 (@Bigdai100) reported from Esher, England

    Very upset that phoning @SkyHelpTeam to complain about my crappy broadband service is on premium rate number! 55p/m NOT HAPPY

  • JustineBalmer Justine Balmer (@JustineBalmer) reported from Guildford, England

    At my other half’s house and @SkyUK signal is APPALLING if you are not right next to the router!! So bad! He’s complained and they said they wouldn’t do anything! Not impressed Sky 🙄😱 #RT . . #badservice #notuptoscratch #badcustomerservice #skycustomerservice #notgoodenough

  • NichoolasG nick (@NichoolasG) reported from Guildford, England

    Having problems getting set up with @SkyUK online... 😩

  • Dr_JM_Fountaine James Fountaine (@Dr_JM_Fountaine) reported from West Molesey, England

    @SkyUK how can justify a premium phone line for cancelling your subscription with at least a 15 mins for a customer of nearly 20 years and you still can't call back or do it online.

  • BlackSmoke108 Hannah caller (@BlackSmoke108) reported from Crawley, England

    @SkyHelpTeam no broadband, no phone, help! 😩

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • AdrianC62477700 Adrian Clark (@AdrianC62477700) reported

    @billyherring03 @premierleague @SkySports VAR isn’t the problem? How can you say that and keep a straight face, Billy? Southampton’s red card during yesterday’s game is just another example ( in a long line I might add ) of how VAR isn’t used correctly.

  • TWCJ83 TMBO (@TWCJ83) reported

    @SkyHelpTeam ordered Box Office event and screen just showing blue when select. Told by Box Office team to reorder on phone but cannot record. Want to record. Sky store have hung up on me and now says closed. Trying to cancel and reorder. Please assist.

  • PaulKershaw79 Paul Kershaw (@PaulKershaw79) reported

    @DanMcmahonF1 Terrible this to be fair, just shows what they are like @SkySports

  • JurateWall Jurate Wall 🇪🇺🇪🇺🇪🇺💙 (@JurateWall) reported

    @SkySports hi, keep getting an error message while trying to watch boxing. I paid the fee to watch. What's the issue here?

  • ankeyee Anke 🇪🇺🇩🇪🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@ankeyee) reported

    @SkyHelpTeam Yes, I can watch live tv through sky go. Problems started when the recordings button was still there but did no longer find sky box although I could watch live tv. Deleted, downloaded again and button is gone.

  • Judge09266713 Jack Albert regan (@Judge09266713) reported

    @ThomasHenham87 @SkySports @btsportfootball Cancel the ****. Football not worth watching. 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧

  • Natalie11008148 Natalie davies (@Natalie11008148) reported

    @SkyUK I have been with Sky for over 15 years never missed a payment. Just lost my beloved husband cannot believe how I was treated yesterday. Totally distraught. I am taking this further. You can't treat people like this. Hope you can sleep at night feel misled and conned. Karma

  • 79Jeeeez Mr T (@79Jeeeez) reported

    @AmbroseBarnaby Management. Roseniors a ex pro who talked on skysports. Givens a gk coach and bad one at that. Walker has zero experience. Rooney is a pathetic PR stunt. Hope they stay out the game for A LONG TIME.

  • andystock22 Andy Stock (@andystock22) reported

    The Commentatory on the Chelsea game on Sky Sports is dreadful compared to Amazon Prime. Time to cancel me thinks @SkyUK

  • DavidMckenzie89 Dave Mckenzie (@DavidMckenzie89) reported

    @SkyHelpTeam Any idea why I keep getting errors when trying to use Sky Go on my laptop? Paid £20 for the box office sports and have managed about 30 seconds of it so far