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Sky Outage Report in West Horsley, Surrey, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in West Horsley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in West Horsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in West Horsley, Surrey, England 12/07/2025 14:45

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near West Horsley, Surrey, England

The most recent Sky outage reports came from the following cities: London, Chertsey, Crawley, Woking, Guildford, Reigate, Dorking, Sutton, Ascot, Weybridge, Addlestone, Byfleet, Epsom, Walton-on-Thames and Esher.

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City Problem Type Report Time
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomChertsey Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near West Horsley, England

Latest outage, problems and issue reports in West Horsley and nearby locations:

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    Yet another evening of interrupted internet from @SkyHelpTeam. Hope (yet another) engineer visit on Wednesday solves the problem; it’s only been 5 months after all....

  • LauraGreenawa12 Laura Greenaway (@LauraGreenawa12) reported from Merton, England

    @BeckyEverson @SkyUK @virginmedia Nope, virgin always lagging or down completely, have to reboot or switch between 2g or 5 g

  • charljpresents Charlotte Jones Presents (@charljpresents) reported from Crawley, England

    Just seems ridiculous that @SkyHelpTeam @SkyUK can break GDPR when it suits them and then when a customer actually needs help, it’s completely not allowed and they leave their customers with no choice..

  • charljpresents Charlotte Jones Presents (@charljpresents) reported from Crawley, England

    I am so disappointed with @SkyHelpTeam @SkyUK who have broken GDPR rules, completely messed up my phone account and every time I call I’m told there is nothing that can be done..

  • otheranthony ap (@otheranthony) reported from London, England

    @SkySports Hey Karen 👋🏾 There’s no way you guys would turn down £3.5b. Only the fans are allowed to voice their disgust. All the best,

  • Johnramsden7 John ramsden (@Johnramsden7) reported from Godalming, England

    @SkySports @premierleague been a football season ticket holder since 1986 - if VAR carries on ruining football then will not renew and cancel sky - your choice but in 5 years you may find empty stadiums the normal as fans leave

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    Yet more problems with @SkyHelpTeam broadband... not been right since before Christmas. How hard can it be to sort out?

  • LisaMaylin Lisa Maylin (@LisaMaylin) reported from Banstead, England

    @SkyUK please can you explain how you can treat your elderly customer (of nearly 30 years) so appalling? You should be ashamed! Please let me know who I can contact to complain on my fathers behalf!

  • SarahElizBall Sarah Ball (@SarahElizBall) reported from Chertsey, England

    @SkyHelpTeam are there any reported problems in Chertsey, Surrey? No Wi-Fi since last night, please help!

  • faridji99 Mohammed farid butt (@faridji99) reported from Leatherhead, England

    Shame on @SkyUK what ever sky promised they never delivered no good broadband service & increased price for no reason

  • Mister_Luke_K Luke (@Mister_Luke_K) reported from Merton, England

    @SkyUK internet has just gone down in SW19 area for me and neighbours I have children here that need to get online to do schoolwork!!! Can we have some idea when it’s coming back??? What do I pay too dollar for if I can keep my connection??

  • quinsquarters Chris Phillips (@quinsquarters) reported from Effingham, England

    @SkyHelpTeam is there an issue with BB in Effingham area? All lights green but laptop and Q box can’t connect to the internet

  • BeckfordMalachi Malachi Beckford (@BeckfordMalachi) reported from London, England

    @SkySports This is never a red card everything look worse when you slow it down

  • charljpresents Charlotte Jones Presents (@charljpresents) reported from Crawley, England

    The issue has already been reported to Trading Standards and they have been more helpful than @SkyHelpTeam @skyuk and the complaint is now being made to the Omubudsman.

  • KateMcKeown01 Kate McKeown (@KateMcKeown01) reported from Merton, England

    @SkyHelpTeam hey guys, we’re in south west London and our internet has been down for a while now? Is there a problem your end? #sendhelp #workingfromhome

  • MelzDee Melz {Dexta’s Wifi} 👑🇯🇲 (@MelzDee) reported from London, England

    When I’ve have “no satellite signal’ for 3 days now and @SkyUK @SkyHelpTeam tells me the next available engineer is the TWENTY THIRD OF MARCH. If I receive a bill for those 4 weeks without TV there’s gonna be a problem 🙃

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @SkyHelpTeam yet again broadband not working... you’ve had months to sort this out.

  • GJBuckingham Gary Buckingham (@GJBuckingham) reported from London, England

    @SkyHelpTeam hi my broadband as been down since 1pm is there a problem in my area I live in Dagenham

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @SkyHelpTeam Don’t worry, I’ll spend hours on the phone tomorrow in a futile attempt to get the service I’m paying for....

  • chelsedean70 Dean Travers (@chelsedean70) reported from Merton, England

    @SkyHelpTeam Internet just gone off been ok all morning. Please help as my daughters epilepsy watch works off the Internet to send auto updates on her

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • RobEccles1 Rob Eccles (@RobEccles1) reported

    @SkyHelpTeam Openreach apparently came out two days ago, i've had a text to say my broadband is active, but it still doesn't work. The customer service line keeps sticking when it tries to do an indepth line check (should take 3 minutes but is going on indefinitely), what can I do?

  • KnittedLamb Suzy Q (@KnittedLamb) reported

    @SkyHelpTeam the silly scaffolders have knocked out our sky tv ( it’s says it isn’t connecting) how can I fix this? 😭😭😭😭😭 they just left saying it will come back but it hasn’t ( turn it off and on again and nothing)

  • drummerJoshG Josh Goring (@drummerJoshG) reported

    @SkyHelpTeam @SkyHelpTeam what is being done to resolve this issue and what is the expected time I will be able to use the service I pay for?

  • JaniceChainey Janice Chainey (@JaniceChainey) reported

    @SkyHelpTeam Hi Daniel, thanks for getting back to me. My husband has just rung Customer Service and apparently there is a problem at the local exchange and we will be told when it has been sorted.

  • leestillstandin I'm Still Standing (@leestillstandin) reported

    @SkyUK Came out of Hospital after an Operation. Rented House of Gucci from Sky Cinema. Cut out and stated technical fault. Emailed Customer Service yet no reply. Shocking from Sky. I've been a Customer for 30 years (they can confirm this). Time to look elsewhere.

  • joeydonsussex Joey Don... (@joeydonsussex) reported

    @SkyUK why do you make it so difficult for customers to down grade there package , but yet so easy to upgrade there package

  • TheHonestOne65 Graham Hansford (@TheHonestOne65) reported

    @SkyHelpTeam Live in Salisbury Wilts and if I switch to your Ultrafast fibre broadband and my landline number from my analogue broadband/phone company (Shell) Do I cancel with them or do you contact them during the switch process?

  • toby_harper Toby Harper (@toby_harper) reported

    @SkyHelpTeam Looking at forums seems to be a common problem. Have tried contacting @virginmedia but their customer service is about as useful as a chocolate teapot. Thanks for getting back to me

  • jlpolito Loser/Sucker (@jlpolito) reported

    @SkyHelpTeam Hi Pearl, coverage is fine, but I have no signal at all. I’m trying to troubleshoot online but getting an “unavailable at this time” message when I sign in and click in “my products”

  • toby_harper Toby Harper (@toby_harper) reported

    @SkyHelpTeam I keep getting a 'page has timed out' when trying to log into the sky sports player with my @virginmedia login. Any help please?!