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Sky Outage Report in West Horsley, Surrey, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in West Horsley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in West Horsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in West Horsley, Surrey, England 12/23/2025 12:50

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near West Horsley, Surrey, England

The most recent Sky outage reports came from the following cities: London, Banstead, Cranleigh, Crawley, Surbiton, Weybridge, Chertsey, Woking, Guildford, Reigate, Dorking, Sutton, Ascot, Addlestone and Byfleet.

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City Problem Type Report Time
United KingdomLondon TV
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near West Horsley, England

Latest outage, problems and issue reports in West Horsley and nearby locations:

  • phiebramley sophie b (@phiebramley) reported from London, England

    @SkyHelpTeam really getting fed up with your crappy internet. Signal strength excellent download speed poor all other devices disconnected from the internet but can’t watch a film I bought from you on the sky store via my @NOWTV box. Gonna have to change broadband providers

  • GokhanVardar1 Gokhan Vardar (@GokhanVardar1) reported from Kingston upon Thames, England

    Can @SkyUK @SKYbroadbandPH @SkyNews can reinstate my landline and broadband. Don’t have both services for awhile and can’t get any help.

  • phiebramley sophie b (@phiebramley) reported from London, England

    @StewartTaylor92 @SkyHelpTeam My down load speed is at 0

  • DasMulk Sam McMulkin (@DasMulk) reported from Spelthorne District, England

    What's with all the breakup on @SkySports box office. Don't charge £26 if you can't provide a HD service @virginmedia

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @SkyHelpTeam No Christmas Eve #StarWars as broadband not working; thanks @SkyHelpTeam

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @SkyHelpTeam Why direct me to article about compensation for total loss of service when I’ve said many times it’s an intermittent problem? I need to be able to rely on broadband which I currently can’t.

  • phiebramley sophie b (@phiebramley) reported from London, England

    @SkyHelpTeam need help with the download speed of my internet

  • gaishey Gaishey (@gaishey) reported from London, England

    I believe the ball went out however #var and #PremierLeague are now frantically sorting it so this never happens to Man Utd themselves in a game, and not surprisingly @SkySports haven’t done a Hawkeye type angle and only show the behind goal views which only prove so much

  • SamRBean Sam Bean (@SamRBean) reported from Merton, England

    @SkyHelpTeam The last 3 days or so I have had such rubbish connection with Sky broadband. Sky Q loses connection (wired), Xbox doesn’t connect (wired), and phones don’t do anything when using WiFi. Download and upload speeds are all over the place. Help?

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @SkyHelpTeam So you don’t live up to your name @SkyHelpTeam! There is nothing you can do? Offer an engineer an hour of overtime? This problem doesn’t seem insurmountable!!!!!!

  • WorthyRW Rob Worthington (@WorthyRW) reported from Epsom and Ewell District, England

    @jackdavy24 @SkyHelpTeam I have the same problem. Some help would be very welcome @SkyHelpTeam

  • roypsb Roy Beckerson (@roypsb) reported from Bagshot, England

    Darren Bent on SkySports last night bigging up the Utd v City semi-final after the crap they served up the other week and writing off Brentford with barely a shrug. His other contributions were dull as ditchwater. Makes you wonder why he was selected as a studio guest.

  • GHCoaches GH Away Travel 🚌 (@GHCoaches) reported from Crawley, England

    @FalknerJosh @SkySports Totally agree it’s terrible, the layout is awful

  • adrian_vickery Adrian Vickery (@adrian_vickery) reported from Epsom and Ewell District, England

    @SkySports Another example of why VAR doesn't help the game. It's no penalty. Free kick at best. The coming together happens outside the box, Jamie & Freddie made it perfectly clear. Refereering isn't easy but there needs to be more common sense.

  • French_Fancies The Lady (@French_Fancies) reported from Banstead, England

    @Ford8643 @SkyUK Honestly! It’s ridiculous… My next step will be a formal complaint as I am meant to be working from home!

  • stevemessenbird Lord Mess (@stevemessenbird) reported from Normandy, England

    I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports

  • Balmerrrrr Liam Balmer (@Balmerrrrr) reported from Spelthorne District, England

    @SkyHelpTeam Can I actually have a contact number to actually speak to someone? This is a joke, pay for a service and don’t receive it. You’ll be quick enough to charge if I cancelled but you don’t turn up and I get a poor reply

  • BongersJohan johan.bongers@gmail.com (@BongersJohan) reported from Epsom and Ewell District, England

    @SkyUK I have followed every instruction to get Discovery+ and get to a screen that tells you to enter a number into your smart device but neither the discovery+ nor the Sky app gives me anywhere to enter this number. Please help

  • AliStallard1 Alison Stallard (@AliStallard1) reported from Ewhurst, England

    @SkyHelpTeam please help. Elderly father has struggled for 3 days now with no signal. Cannot get through by phone. Who should we ring? Appears to be SkyQ remote problem.

  • AbulKalamUK Abul Kalam (@AbulKalamUK) reported from London, England

    @SkySportsPL @SkySports Never a pen.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • PaulMcgurran1 Paul Mcgurran (@PaulMcgurran1) reported

    @SkyHelpTeam has there been issues with the Internet over in the Southside of Glasgow? Or any planned maintenance?

  • orlamct patg181 (@orlamct) reported

    @SkyHelpTeam Please can someone assist me? I have been waiting for compensation which was never received. Your emails and agents on the phone all are telling me different things. Please can someone who knows what they're doing sort this?

  • 8gzd8k76nM Paul (@8gzd8k76nM) reported

    @Tilly64264739 @SkyHelpTeam @jayme7246 Click “yes” to when it asks if you still need help ********

  • AliCampbell_68 Ali Campbell (@AliCampbell_68) reported

    @SkyHelpTeam switching over to Sky Broadband, the engineer has just left saying "there is a fault on the line" someone else needs to come and fix that apparently. I'm freelance and work from home, I need this fixed! (our existing providers service will drop today) - HELP!

  • powell_mick Mick Powell (@powell_mick) reported

    @SkyHelpTeam The mini box had no sound last night. The picture is of the main box which I’ve complained about on numerous occasions. There is no programme guide on any of the boxes and that will be the case until I YET AGAIN REBOOT it. I’m sick to death of it. Absolute garbage

  • 8gzd8k76nM Paul (@8gzd8k76nM) reported

    @martw91 @SkyHelpTeam Poor luck

  • brian017 Brian Burke (@brian017) reported

    @SkyHelpTeam I’ve tried both. When I click “Get Discovery+” it says I’ve already signed up and it is at no extra cost and just to sign in to D+ to start watching. But it still tells me I need to upgrade when I click any sports stream

  • Cotly Cotly (@Cotly) reported

    @SkyUK my internet doesn’t work for my Xbox on Wi-Fi, only works on Ethernet connection, which isn’t doable. Is there anything you can do to help? The router is in the bedroom at the back of the house and the Xbox is the other side of the house on ground floor.

  • 8gzd8k76nM Paul (@8gzd8k76nM) reported

    @kxtyy__ @SkyHelpTeam Not my job unfortunately but if it was I think I’d take great pleasure in the fact that customers like you get no help as they deserve to be humbled

  • lioneljeans Lionel Jeans 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇺🇦 (@lioneljeans) reported

    @SkyHelpTeam I have not got a date, I can't fill in the cancellation form as I have forgotten my Sky password, I have not had a full Sky service since last year October 2022.