Sky Outage Report in West Horsley, Surrey, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in West Horsley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in West Horsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 24: Problems at Sky
Sky is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (12%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near West Horsley, Surrey, England
The most recent Sky outage reports came from the following cities: London, Reigate, Morden, Epsom, Crawley, Guildford, Worcester Park, Weybridge, Egham, Dorking, Hampton, Leatherhead, Kingston upon Thames, Haslemere and Sutton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near West Horsley, England
Latest outage, problems and issue reports in West Horsley and nearby locations:
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ralph
(@twotsky) reported
from
London, England
So I pay monthly for @SkySports to watch football. But you've decided to thats not good enough and elevated #ARSLEI to "Box Office" and £15 absolute liberty. Using the pandemic for slow creep towards pay per view. You can stick it.
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Rhodri
(@booboobear_) reported
from
Cobham, England
@SkyHelpTeam Internet is broken in #Cobham again 😕
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The Lady
(@French_Fancies) reported
from
Banstead, England
@Ford8643 @SkyUK Honestly! It’s ridiculous… My next step will be a formal complaint as I am meant to be working from home!
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Stuart Bailey
(@stuartbailey276) reported
from
London, England
@SkySports Has never deserved an England cap. Far too many mistakes and championship at best.
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Fátima
(@fatidacorte) reported
from
Crawley, England
@SkyHelpTeam hi, I am having troubles with my intertnet I followed every step from you help page but it didn't work. I need my broadband working because I work from home
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Rhodri
(@booboobear_) reported
from
Cobham, England
@SkyHelpTeam Internet not working in KT11
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Lisa Woodman
(@Lewoodman) reported
from
Merton, England
@SkyHelpTeam have direct messaged if you can help ASAP
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Citizen of nowhere
(@ingoiolo81) reported
from
Merton, England
I started watching #Cobra. Ok, solar flairs and ******* Home Secretary are credible, but a competent moderately sympathetic Tory PM? Come on @SkyUK, that’s ridiculous
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Luvo
(@luvo09) reported
from
Guildford, England
@SkySports Just went to watch a bit of the Arsenal game to find that you want me to pay on top of my subscriptions to both Sky and BT sport. I’ll call tomorrow to cancel - short term gain, long term loss! 20 years plus customer- Adios 👋🏻
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Rhodri
(@booboobear_) reported
from
Cobham, England
@SkyHelpTeam It’s broken again 😞
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Terri
(@Rex_Comms) reported
from
London, England
@SkyHelpTeam but then didn’t. It comes back it disappears. The call centre is saying everyone must call in but can’t get through. Clearly a wider issue although your online checks that we have to do say not. Can you investigate please?
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The Lady
(@French_Fancies) reported
from
Banstead, England
@SkyUK It’s ridiculous, I have an issue with my hub I cannot speak to a person I’ve gone through all the tests online and the link and that’s it brick wall up,as soon as I can leave sky I will do!
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GH Away Travel 🚌
(@GHCoaches) reported
from
Crawley, England
@FalknerJosh @SkySports Totally agree it’s terrible, the layout is awful
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Sam Bean
(@SamRBean) reported
from
Merton, England
@SkyHelpTeam The last 3 days or so I have had such rubbish connection with Sky broadband. Sky Q loses connection (wired), Xbox doesn’t connect (wired), and phones don’t do anything when using WiFi. Download and upload speeds are all over the place. Help?
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Gokhan Vardar
(@GokhanVardar1) reported
from
Kingston upon Thames, England
Can @SkyUK @SKYbroadbandPH @SkyNews can reinstate my landline and broadband. Don’t have both services for awhile and can’t get any help.
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Truda Spruyt
(@TrudaSpruyt) reported
from
London, England
Just having the worst kind of Kafkaesque nightmare with @SkyHelpTeam - hours and hours and hours wasted trying to upgrade broadband and no further forward
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Rob Worthington
(@WorthyRW) reported
from
Epsom and Ewell District, England
@jackdavy24 @SkyHelpTeam I have the same problem. Some help would be very welcome @SkyHelpTeam
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L_E Toffee
(@L_EToffee) reported
from
Epsom and Ewell District, England
@ShrewUnlimited @Charliesteven33 @SkySports How on earth could you possibly know that the vast majority of people support it if they don't show it, clearly highlighting the utter nonsense of that argument.Its a very simple gesture, if someone is not willing to support the message i'm absolutely certain i know what they are
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Lord Mess
(@stevemessenbird) reported
from
Normandy, England
I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports
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fraser
(@_fraser_s) reported
from
Epsom and Ewell District, England
@SkyUK house move.... TV engineer 8-5 call out, arrived at 4.30pm with no contact all day to confirm the time, helpful! Internet should have gone live yesterday any time until midnight and nothing after waiting 2 weeks! Terrible service Sky
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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DILLIGAF 🏴 ⚽️ 🔶️⬛ ⚽️ 🏴
(@scottydunk) reported
@SkyHelpTeam @ukb00tlegs It should be a clear n obvious helpline for dissatisfied customers to cancel, shocking poor service
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Jenny Volc
(@fuzzleium) reported
@SkySportsPL @SkySports this is terrible news
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Mark Clifton
(@MarkClifton11) reported
@SkyHelpTeam No - I'm not having issues with broadband. Broadband is not with Sky and our WiFi is functioning fine. It is the Sky Q box that keeps cutting itself off the WiFi and hasn't been seeing the 5GHz band - Sky refused to look at it 9 months ago because of COVID!!!
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Jack Kennedy
(@11Kenny93) reported
@wiiiillbrown @SkySportsPL @SkySports Don’t know why he hasn’t gone with his foot there. Baffles me when keeper try to dive down onto it when the quickest reaction would be to put a foot out
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**** Roberts. 💙
(@welshy01639) reported
@SkySports Never a red card, what a joke. Some of these refs have probably never played the game.
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Wes Brown
(@wiiiillbrown) reported
@11Kenny93 @SkySportsPL @SkySports The more I watch it, the worse it gets. He’s had a poor season, for his standards
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BazzaTheBlue #FBPE 🇪🇺🏴🕷
(@BaZzAbLuEs) reported
Finally decided to cancel @skytv @SkyUK @SkyHelpTeam as I’m out of contract?? Anybody any suggestions as to new broadband/telephone/tv packages in the U.K.? Thanks 👍
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Andy Relf
(@Metalhead180) reported
@SkyHelpTeam My sky go now says connect to Sky Q which I don’t have. Your help page says sky go does not work with Sky+ it worked fine a couple of weeks ago, but now doesn’t!
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Raonaid Uallas
(@corvusica) reported
I am without TV for a week. No satellite signal and @SkyHelpTeam cannot so anything until next week Friday. I did have my recordings but they have now gone after the woman I spoke to did something and they disappeared. Not happy...
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SF 💭
(@Schteff3) reported
@SkyHelpTeam Done that, spent hours on hold. No answer. Paying best part of £100 a month for a service you can’t provide