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Sky Outage Report in West Horsley, Surrey, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in West Horsley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in West Horsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in West Horsley, Surrey, England 02/02/2026 13:15

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (50%)

    Internet (50%)

  2. TV (28%)

    TV (28%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near West Horsley, Surrey, England

The most recent Sky outage reports came from the following cities: London, Staines, Epsom, Addlestone, Woking, Cranleigh, Tadworth, Sutton, Reigate, Morden, Crawley, Guildford, Worcester Park, Weybridge and Egham.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon TV
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near West Horsley, England

Latest outage, problems and issue reports in West Horsley and nearby locations:

  • Iain_D_Fisher Iain Fisher (@Iain_D_Fisher) reported from Crawley, England

    @SkyUK please review the case with my name on it. Unacceptable that a rude and abrupt call handler is refusing to accept that a £26 call made to a Uk house (which is free) on a mobile and made without my knowledge when i no longer lived there should not be refunded. Very poor!

  • NickSmedley48 Nick (@NickSmedley48) reported from Bagshot, England

    @SkySportsPL @SkySports VAR is shit, its ruining football in my opinion, goal line technology is good leave the rest to the ref

  • amalsasikumar amal sasikumar (@amalsasikumar) reported from Kingston upon Thames, England

    Which Broadband is better @virginmedia or @SkySports or any other mine is very slow and expensive

  • tiggsie Sarah Ward (@tiggsie) reported from Kingston upon Thames, England

    @JackieSmith_nmc @virginmedia @SkySports The whole hospital was down too it’s been manic!

  • DarrenJoey darren jordan (@DarrenJoey) reported from Brockham, England

    Definitely time to cancel my @SkySports subscription, only the muppets at @premierleague can possibly think VAR is worthwhile!! #varkillingfootball

  • BenJimmison Ben Jimmison (@BenJimmison) reported from Chiddingfold, England

    @SkySportsPL @SkySports VAR decision should be made in real time, no slow mos or freeze frames!

  • Sheree_Kirby Sheree (@Sheree_Kirby) reported from London, England

    @SkyHelpTeam I'm really not happy with the customer service I've been receiving. I have downsized my package no longer having multi-room Sky Q and was told I would be sent packaging to return that box. It has never been sent to me and this morning I receive this text (1/2)

  • TimboBagginses Tim F (@TimboBagginses) reported from Guildford, England

    The @SkySports subscription via mobile/Google Play is such a scam. I'm missing my 3rd march today because of problems & their team flat out ignoring emails/requests to fix it. Really really poor customer service. This is why illegal streaming happens, I'm paying for this rubbish.

  • Rex_Comms Terri (@Rex_Comms) reported from London, England

    @SkyHelpTeam @anniekday1 And this doesn’t work because I tried it myself before finding out there’s a nationwide problem!

  • cornflakekatie Katie Eves (@cornflakekatie) reported from Epsom and Ewell District, England

    @SkyHelpTeam @butterfield_sam @SkyHelpTeam surely you know a cables been cut and your workmen are trying to fix it...........

  • Rex_Comms Terri (@Rex_Comms) reported from London, England

    Oh dear. most of Sky’s broadband customers (including me) have had no service for the past three hours yet they’re posting ‘happy monday’ @SkyHelpTeam #SkyFail

  • PhilPhenom Phil Lindsay (@PhilPhenom) reported from Kingston upon Thames, England

    I cant believe that @SkySports are trying to defend Son I've never seen a more blatant red

  • PropPersonnel Anthony Hesse (@PropPersonnel) reported from Egham, England

    @westers123 Joking apart, they really need to sort the streaming issues out if they want it to catch on. If these games were available on @SkySports as well, I'd be watching Sky. No comparison - IMHO.

  • laurengreene2 Lauren Greene (@laurengreene2) reported from Merton, England

    @SkyHelpTeam I really enjoy it when you organise an engineer to install a TV who then never turns up, consequently leaving someone waiting in all day for them...

  • tiggsie Sarah Ward (@tiggsie) reported from Kingston upon Thames, England

    @JackieSmith_nmc @virginmedia @SkySports Thankfully 😅 but looking at the twitter feed the communication with all their other customers seems really bad

  • GoonerGeeUpdate GoonerGeeUpdate (@GoonerGeeUpdate) reported from Kingston upon Thames, England

    The truth shall set us free. @SkySports Why are we pretending to care. Then not support it with your voice. If you do not nit truly want to tackle racism, dont discuss it. Some people you can trick, but alot of people you cannot. Its embarrassing

  • digibell Christopher Bell (@digibell) reported from Crawley, England

    @SkyUK Over 3 years of a totally unreliable system , service so bad you couldn’t make it up , finally it works, now being hounded to return the kit! When finally I know what kit, they do no not send me details of how to get it back. After being told ..

  • marvelreid83 Darren Reid (@marvelreid83) reported from London, England

    Great start to my @SkyUK contract. Engineer hasn’t turned up and now have a hour wait on the phone to find out why! Left Virgin because I thought they were bad 🙄

  • KR_SurreyMirror SurreyMirrorKirk (@KR_SurreyMirror) reported from Crawley, England

    @BrantonSpencer @FA @SkySportsPL @SkySports dont really help the situation. Said it 100 times... slow everything down and it all looks like a red or a foul. It's not real use of VAR. But us grassroots refs are not getting help, players have no respect but this issue runs deeper than just football...

  • mich1749 michelle stone (@mich1749) reported from Merton, England

    @SkyUK Haha unbelievable I just came back to sky..after cancelling my contract I got promise after promise of it will be better.. but still you never fail to disappoint

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • king_louie83 Lewis Matthews (@king_louie83) reported

    @SkySports Media desperate for a male footballer to come out as gay, no1 is arsed if they are gay or straight or whatever ********, so **** off.

  • guycwatson67 Guy Clifton Watson (@guycwatson67) reported

    @SkyHelpTeam I have been told it’s an outage and “engineers are working on it” for 8 days

  • DeeJo660411 Diane Jones (@DeeJo660411) reported

    @SkyHelpTeam How about you work on a better quality Qbox that isn’t so damn noisy?

  • _TheGMan George Eagle (@_TheGMan) reported

    @SkyHelpTeam Hi, can you advise why you have charged me for another month when I have already left, my account is closed and I am no longer a customer?

  • Tonylufc28 Tony LUFC 🏆 (@Tonylufc28) reported

    Disgusted with @SkyUK - putting my bill up an extra £6 a month when I'm already paying £107 a month in a pandemic. Rang then up to see if they could help as I'm struggling financially. Also told me if wanted to take off BT sports they'll charge me £60 for the pleasure. 1/2 Can't

  • cameronw_94 Cammy ツ (@cameronw_94) reported

    @neilstewart99 @Gary_Kidson @SkySports Well given that I follow UK Sport on Twitter and their arrogance is for all to see it’s not far off anyway. English sport fans are the worst out

  • mx_hdsn Max Hudson (@mx_hdsn) reported

    @SkyHelpTeam We moved house at the weekend and registered with your broadband. This was meant to go live yesterday, it “went live” this morning. The one sticking point is, it’s not working. I’ve booked an engineer to come out. It’s frankly pointless trying to get through to anybody

  • dantiagoals Antony Smith (@dantiagoals) reported

    @SkyHelpTeam Thanks for the link - I'll keep an eye on that page. Interesting that the last update date is 19th Feb, which suggests it wasn't ever updated to say that engineers were allowed to enter the home again. Like you say, frustrating comms experience, but not a massive issue

  • Adulttel David Elliott (@Adulttel) reported

    @SkyHelpTeam hi, I want Sky Cinema but only on a rolling contract so I can cancel when I like. Is that no longer possible? Can only see 18month contract on upgrades section.

  • mr_ryan_s Ryan 🇬🇧 (@mr_ryan_s) reported

    @bantammad95 @SkySports That’s bollocks mate no one cares about Gays or Black people only them have a big deal about it more you shove down people’s throats the more people will hate it and go against it