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Sky Outage Report in West Horsley, Surrey, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in West Horsley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in West Horsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in West Horsley, Surrey, England 02/05/2026 07:20

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (49%)

    Internet (49%)

  2. TV (29%)

    TV (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near West Horsley, Surrey, England

The most recent Sky outage reports came from the following cities: London, Staines, Epsom, Addlestone, Woking, Cranleigh, Tadworth, Sutton, Reigate, Morden, Crawley, Guildford, Worcester Park, Weybridge and Egham.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Sky Issues Reports Near West Horsley, England

Latest outage, problems and issue reports in West Horsley and nearby locations:

  • mickriches Mick Riches (@mickriches) reported from Addlestone, England

    @SkyHelpTeam I’ve been with you 20 years and this is by far the worst service I had. Every time I call I get told another excuse. Time to find another provider I think.

  • NichoolasG nick (@NichoolasG) reported from Guildford, England

    Having problems getting set up with @SkyUK online... 😩

  • Dr_JM_Fountaine James Fountaine (@Dr_JM_Fountaine) reported from West Molesey, England

    @SkyUK how can justify a premium phone line for cancelling your subscription with at least a 15 mins for a customer of nearly 20 years and you still can't call back or do it online.

  • binky1uk Zach Smart (@binky1uk) reported from Spelthorne District, England

    @SkyHelpTeam Hello, can you tell me if you have any offers that I'd find too good to turn down for existing customers thinking of upgrading to Sky Q with x 4 mini boxes. #quotemehappy

  • hough_and_stuff Gina Hough (@hough_and_stuff) reported from Godalming, England

    @SkyHelpTeam I’m at the end of my tether with the poor quality of signal with Sky broadband. It’s nothing to do with the amount of useage. The BT router before dealt with it effortlessly. All areas of house covered with no problem. Massive contrast.

  • FarooqUmer Umer Farooq (@FarooqUmer) reported from Kingston upon Thames, England

    @aaliaaaliya If you can't see cricket in your hotel it means you are not staying in a four or five-star hotel who have @SkySports Secondly @ECB_cricket &local Cricket counties provide support at the grass root level to promote cricket.Locals do take an interest in their team but are not crazy

  • aidencollins85 Aiden (@aidencollins85) reported from West Molesey, England

    @SkyUK really disappointed with the service. Took Friday off work & waited all day to get sky installed.We had to call sky to find out they couldn’t make it to us Friday. Today I take a half day holiday as I was told I’d be first call out and it’s nearly 3pm and still no sky!!

  • SJ_Harris Simon Harris (@SJ_Harris) reported from West Molesey, England

    @SkyUK So the Sky VIP level is just utter bullshit. Diamond level means that now my Sky Q box has failed, you can’t get an engineer out to replace it for a MONTH!! Yet if I want a new Sky dish installed it’s under two weeks. Appalling way to treat your loyal customers!

  • ShivzBelle Shivz Belle (@ShivzBelle) reported from Merton, England

    15yrs I was with @SkyUK @comcast and after just speaking with a top call handler I’ve just been passed through to the most arrogant unhelpful person in the cancellation team! I’m leaving mate! @virginmedia @TalkTalk Loyal customer coming your way! #Telecommunications

  • RAAdams96 RAdams (@RAAdams96) reported from Epsom and Ewell District, England

    @SpeedwayEuro Time to find a more reliable TV partner to showcase your events as @Eurosport seem to treat it with contempt as on more than one occasion they have cut in late and missed races. @SkySports or @btsport would be a better partner. #LetsMakeSpeedway

  • Daniely79 Dan (@Daniely79) reported from Godalming, England

    @SkyHelpTeam absolutely disgusting service charging me for a new box because my old one isn’t working. Pay you £100 a month for this

  • jayfreund James Freund (@jayfreund) reported from London, England

    @SkyHelpTeam not happy this morn , awaiting a visit to fix a sky q box, between 8-12.30 , had to ring customer services to be informed it will be between 12.30 and 2.30. My partner was supposed to be in work at 1!!!!!

  • Bigdai100 Big Dai 🍷🍺🚲🏴󠁧󠁢󠁷󠁬󠁳󠁿🤘 (@Bigdai100) reported from Esher, England

    Very upset that phoning @SkyHelpTeam to complain about my crappy broadband service is on premium rate number! 55p/m NOT HAPPY

  • ConnorinCardiff Connor Tovell (@ConnorinCardiff) reported from Epsom and Ewell District, England

    This isn't a suck up to the BBC, but the slower more rigourous fact checking that they do is what the world's most expensive game deserves. Yes, sometimes it's very slow, sometimes SkySports are first to the party, but there's countless times that they've abused this influence.

  • BarcaWomble Niall McGarry (@BarcaWomble) reported from Kingston upon Thames, England

    @SkyHelpTeam You’ve twice sent the wrong engineer (MDU engineer is required) to put in Sky TV & then instead of doing everything you can to get someone there straight away (after being let down for the 2nd time) u give an appointment for 2 weeks time. Terrible CS Sky!! #skyfail

  • Jtotten777 James Totten (@Jtotten777) reported from Leatherhead, England

    @SkySports why do we all ways Graeme Souness on when arsenal are playing. He does nothing but moan and says the same shit every time

  • jayfreund James Freund (@jayfreund) reported from London, England

    @SkyHelpTeam could you please contact me regarding a visit and your disgusting and rude customer service agent that I spoke to this morn

  • Rob179m Rob McEwen (@Rob179m) reported from Merton, England

    @SkyUK so the latest appointment for customer services and an appointment to “swap a mini box” is a whole month...I pay OVER £120 a month and have done for a decade and this is the BEST sky can do....seriously this is pathetic

  • tripathi_nity Nity Tripathi (@tripathi_nity) reported from London, England

    Recently installed SKY Q and it has been a nightmare. called 3 times reporting technical issues & the customer service team has been awful. Hours wasted on the phone with them and they refuse to even arrange a call back ... #disappointed @SkyUK @SkyHelpTeam @MoneyTelegraph

  • Jme_Cook JME ©™ (@Jme_Cook) reported from Egham, England

    @Randox1 @SkyHelpTeam @yahoomail Yahoo Mail has gone down! I friggin changed my password as I thought it was a security problem so now god knows what password it’ll accept when it’s back up 🙄

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • sweetwildcat77 emma lee (@sweetwildcat77) reported

    @SkyHelpTeam I’m having issues with poor mobile signal for weeks. Tried the troubleshooting from the app but it doesn’t allow me to contact someone. Please help.

  • kela_24 Kate Rogers (@kela_24) reported

    @SkyHelpTeam I already have but it doesn’t say when or why and this happened all day Friday too. Can you not explain at least what the problem is??

  • ThisJavier twitch.tv/thisjavier (@ThisJavier) reported

    @SkyHelpTeam I've already talked to them. Your team said they can get my bill down to ~£57 whereas you're offering NEW customers better deals than what I'm on for less money. Explain that to me please? I'm all ears.

  • PolskiDupek Kamil (@PolskiDupek) reported

    @SkySports Why is Gary obsessed with Kane? He’s a poor mans Roberto Soldado

  • LittleWardy1974 Barry Ward (@LittleWardy1974) reported

    @SkyHelpTeam can you explain why when I change from my older Sky Q Hub to the new Sky Broadband Hub the speed drops from ~25Mb down to less than 12Mb ??? I only changed to the Broadband Hub due to its supposed greater range as the Q hub won't reach the back of the house.

  • kennyliparleo Robert Kenny-Lipar (@kennyliparleo) reported

    @SkyHelpTeam my broadband is not working. Why can I not find any kind of contact help for my issues. I am a new costumer and was excited to over over to Sky. But am having a nightmare with my broadband. How do i get help.

  • Piston_n_Broke Jim (@Piston_n_Broke) reported from Oakengates, England

    @SkyHelpTeam Just received a 0208 call talking about broadband problems and requesting team viewer access to interrogate the router, are you aware of this scam.

  • mcfcdarren1971 Darren Banks (@mcfcdarren1971) reported

    @SkyUK Hi , I have a Sky Q box in the lounge and a Sky Mini Q box in a bedroom - I'm trying to reactivate and it's not working after Step 2 of 4 - any ideas?

  • ryanmackie1892 mazza (@ryanmackie1892) reported

    @SkySports They never “Walked” it when they had a fit aguero in his prime who was twice the player Kane is. Behave

  • xsparkylfcx Mark Bell (@xsparkylfcx) reported

    @SkySportsNews Why do SkySports try to dictate the narrative? I was at the game yesterday sitting right behind Gary Neville and Martin Tyler. You ranting and raving about yellow cards and Liverpool should of been down to 10 men. What you forget is I could see the screens you could see and the