Sky Outage Report in West Horsley, Surrey, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in West Horsley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in West Horsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 06: Problems at Sky
Sky is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (15%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near West Horsley, Surrey, England
The most recent Sky outage reports came from the following cities: London, Chertsey, Crawley, Woking, Guildford, Reigate, Dorking, Sutton, Ascot, Weybridge, Addlestone, Byfleet, Epsom, Walton-on-Thames and Esher.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Chertsey |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near West Horsley, England
Latest outage, problems and issue reports in West Horsley and nearby locations:
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Margaret Partridge
(@MargaretPart) reported
from
Egham, England
@SkyHelpTeam hi. I've tried calling but wait time is unbelievable I wanted to discuss my issue. I'd rather not put it here so send me a link so we can chat.
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@SkyHelpTeam yet again broadband not working... you’ve had months to sort this out.
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CabbieOO7 🇬🇧
(@CabbieOO7) reported
from
London, England
@SkyHelpTeam Think the best option is to move to another provider as 12 months of Sky has been terrible
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Melz {Dexta’s Wifi} 👑🇯🇲
(@MelzDee) reported
from
London, England
When I’ve have “no satellite signal’ for 3 days now and @SkyUK @SkyHelpTeam tells me the next available engineer is the TWENTY THIRD OF MARCH. If I receive a bill for those 4 weeks without TV there’s gonna be a problem 🙃
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Kieran Shew
(@shoeburger) reported
from
Merton, England
Hi @SkyCricket @SkyHelpTeam ! Another major cricket series lost from your service. How much will you be compensating your customers, or should we just cancel all together?
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Sarah Metcalfe
(@Sarahmet76) reported
from
Crawley, England
@SkyHelpTeam I order on the 9th January, my equipment is due for delivery on the 14th January but I don't move into my flat till the 18th January so there will be no one there to receive it. can I change the delivery day?? I tried phoning customer service but couldn't get through
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Chris Phillips
(@quinsquarters) reported
from
Effingham, England
@SkyHelpTeam is there an issue with BB in Effingham area? All lights green but laptop and Q box can’t connect to the internet
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Mohammed farid butt
(@faridji99) reported
from
Leatherhead, England
Shame on @SkyUK what ever sky promised they never delivered no good broadband service & increased price for no reason
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Kate McKeown
(@KateMcKeown01) reported
from
Merton, England
@SkyHelpTeam hey guys, we’re in south west London and our internet has been down for a while now? Is there a problem your end? #sendhelp #workingfromhome
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Sarah Ball
(@SarahElizBall) reported
from
Chertsey, England
@SkyHelpTeam are there any reported problems in Chertsey, Surrey? No Wi-Fi since last night, please help!
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Dean Travers
(@chelsedean70) reported
from
Merton, England
@SkyHelpTeam Internet just gone off been ok all morning. Please help as my daughters epilepsy watch works off the Internet to send auto updates on her
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Gary Buckingham
(@GJBuckingham) reported
from
London, England
@SkyHelpTeam hi my broadband as been down since 1pm is there a problem in my area I live in Dagenham
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Lisa Woodman
(@Lewoodman) reported
from
Merton, England
@SkyHelpTeam @Jimmy74923391 London in general I agree with, I’m Morden and it’s been severely cutting and I upgraded to superfast a few months ago! All trouble shooting tried. Sky needs to now investigate.
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Jay Fenton
(@jay_fenton) reported
from
Banstead, England
@SkyUK so fed up of your poor broadband signal! I will be calling up tomorrow to cancel my subscription with you
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Lindsay
(@wentworthlindsa) reported
from
Esher, England
@Thenew84 @SkySports Unfortunately this is the main weapon for poor white people
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Belinda Moore
(@BelsMoore) reported
from
Merton, England
@SkyHelpTeam Don’t understand. Engineer has arrive but says not allowed in the house bit you sent me a video yesterday explaining how to have a visit safely. Router/Sky Q mini box problem. Waited 10 days for engineer. Family of 6 inc 4 kids off school. Need Sky to work!
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Stanley Motown
(@stanleymotown) reported
from
London, England
@SkyHelpTeam No, streaming to my TV, phone has two bars WiFi signal, TV has no internet connection - 6ft away, check internet settings on TV tells me it’s connected then not then is then not
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𝕂𝕒𝕥𝕚𝕖
(@Katie_Lewis_) reported
from
Kingston upon Thames, England
@SkyHelpTeam is there a problem with broadband in KT9 or is it just mine?
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Lisa Woodman
(@Lewoodman) reported
from
Merton, England
@SkyHelpTeam constant connection issues in CR4 is there an internet / broadband issue today?
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Luke
(@Mister_Luke_K) reported
from
Merton, England
@SkyUK internet has just gone down in SW19 area for me and neighbours I have children here that need to get online to do schoolwork!!! Can we have some idea when it’s coming back??? What do I pay too dollar for if I can keep my connection??
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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James Wharton
(@jameswharton) reported
@Formula1Fan2200 @SkySports Lap one racing incident. Max is feeling the pressure and can’t stomach it. He’s actually made me like the Sprint format with all his moaning.
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Aletse Albert
(@AletseAlbert) reported
Paul Merson: "When you've got talent like this, top international footballers, and you could put out two teams, and they're on a run like this, I would have to say it's the worst run in the history of football for the talent #Chelsea have." (@SkySports)
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Kasss 🛫🦋✨
(@kkasss20) reported
Can they fix the mic on #SkyF1 #SkySports haven’t heard anyone besides the 3 presenters talk
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Dean
(@Toasty83) reported
@SkyHelpTeam Same, In hindsight shame sky never fully utilised the tech bsb had built. Sure, it could have eventually been expanded on. To think it barely lasted a year, The original sky2 probably lasted longer
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Kate Holland
(@kateholland99) reported
@SkyHelpTeam We have had problems watching sky f1 channel today. It kept freezing. We followed all the sky online help suggestions and nothing helped. Other channels seem to not have same problem. We pay to be able to watch F1 live. Any suggestions for the Grand Prix without problem tomorrow?
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Steve Robinson
(@steverobinson99) reported
No surprise that the wonderful @JeffStelling is leaving @SkySports considering the dreadfully below average panel and awful at game reporters he has to work with!
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Crystal Clean Ipswic
(@CleanEnquiries) reported
@SkyHelpTeam Sky says no Internet outage in my area but down detector is confirming others reporting issues in IP2 and 3. I've done the usual on / off etc. Can u confirm before I book an engineer which is the next item on your check list. Thanks
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Aletse Albert
(@AletseAlbert) reported
Paul Merson: "I'm not exaggerating here, this is the worst run in the history of football. I know some people will say teams in the lower leagues have gone 25 games without winning a game — but not with talent like this [#Chelsea squad]." (@SkySports)
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Vince Smith
(@vinsonyvincano) reported
@3st0nian @SkySportsPL What are you talking about? I know about all that stuff. I am saying it is hypocritical to talk about one than another. Qatar has massive human rights problems. It is ignorant and a failure by skysports to highlight others but ignore certain others just because of status.
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Tiago César
(@uktiago) reported
Well done (not) to the @SkyHelpTeam for messing up with my move. Booked the activation way in advance to learn that I need to wait another 5 days for an Open Reach engineer to come and fix my internet. Terrible start! I shouldn't have switched companies.