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Sky Outage Report in West Horsley, Surrey, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in West Horsley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in West Horsley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 45% Internet (45%)
  • 31% TV (31%)
  • 13% Wi-fi (13%)
  • 6% Total Blackout (6%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near West Horsley, England

The most recent Sky outage reports came from the following cities: Crawley, Sunbury-on-Thames, Guildford, Woking, Cranleigh, Hampton, Addlestone, Surbiton, Epsom, Kingston upon Thames, Reigate, Egham, and Merton.

CityProblem TypeReport Time
Crawley Internet 4 days ago
Sunbury-on-Thames Internet 5 days ago
Guildford Internet 6 days ago
Crawley TV 8 days ago
Woking TV 10 days ago
Guildford Wi-fi 13 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Sky Issues Reports Near West Horsley, England

Latest outage, problems and issue reports in West Horsley and nearby locations:

  • JustineBalmer
    Justine Balmer (@JustineBalmer) reported from Guildford, England

    At my other half’s house and @SkyUK signal is APPALLING if you are not right next to the router!! So bad! He’s complained and they said they wouldn’t do anything! Not impressed Sky 🙄😱 #RT . . #badservice #notuptoscratch #badcustomerservice #skycustomerservice #notgoodenough

  • bobsmailes
    bobsmailes (@bobsmailes) reported from Kingston upon Thames, England

    @MatchroomBoxing @KatieTaylor @SkySports @DAZN_USA Though sadly it was an awful verdict , at best it was a draw

  • BarcaWomble
    Niall McGarry (@BarcaWomble) reported from Kingston upon Thames, England

    @SkyUK Shocking service by Sky. My dad’s had to waste 2 days off work waiting in. First they sent the wrong engineer, (DTH I/o MDU), profuse apologies. The next week they again sent the wrong engineer!!!!. We’re sorry but we can’t come for 2 weeks. Worst customer service ever!!!

  • sxyblueyes2
    bridie ohalloran (@sxyblueyes2) reported from Merton, England

    @SkyHelpTeam way to go! Gone from the best to the worst in the space of a month! I’ve been with you for 15 years but can’t even get through to cancel! Supposed to do it online nothing works absolute joke!

  • LJL_77
    Lisa-Jayne Lewis 🐞 (@LJL_77) reported from Guildford, England

    @MyNameIsBrooke_ @SkyHelpTeam @SkyUK @NOWTV Ah, legal/illegal - this is the problem when companies try to get greedy, it drives the black market.

  • titanicsno1fan
    Rachel Marshall (@titanicsno1fan) reported from Spelthorne District, England

    Then I find this pic where they're showing same film all day (happens a lot) & I've told him that's the rubbish service he's been paying high subscription fees for. Shame on you @SkyUK

  • benninojets
    Benni Robinson (@benninojets) reported from West Molesey, England

    Honestly though, **** @themichaelowen (who’s been troubled by injuries) for suggesting that Liverpool players kick @MarcusRashford on his injured ankle. **** right off. #skysports #ManUtdVLiverpool

  • JustineBalmer
    Justine Balmer (@JustineBalmer) reported from Guildford, England

    At my other half’s house and @SkyUK signal is APPALLING if you are not right next to the router!! So bad! He’s complained and they said they wouldn’t do anything! Not impressed Sky @SkyHelpTeam 🙄😱 #RT . . #badservice #notuptoscratch #badcustomerservice #notgoodenough

  • s_reynolds808
    Simon 'Whippet'.. (@s_reynolds808) reported from Tongham, England

    No internet ... @SkyUK down all day ....

  • titanicsno1fan
    Rachel Marshall (@titanicsno1fan) reported from Spelthorne District, England

    @SkyHelpTeam That was me having fun but the actual frustration here is getting rid of him as a customer after so long, it's sky putting on 'new channels' which show repeats or the same programme on more than 1 channel at a time! I'm thrilled he won't be getting ripped off by sky anymore!

  • hayley_lloyd1
    Hayley Lloyd (@hayley_lloyd1) reported from Crawley, England

    @SkyHelpTeam been on hold for 20 minutes.......... poor service time to change

  • Izod777
    Karl Izod (@Izod777) reported from Crawley, England

    Graeme Souness needs to **** off sky miserable old ****!!! #MANLIV @SkySports

  • Sexley28
    Natalie Exley (@Sexley28) reported from Crawley, England

    @virginmedia your company is a joke. Tv and broadband down yet again - already have an ongoing complaint about the service with ofcom. Pay extra to have sky sports packages and can’t even do that today. And we can’t even speak to a human ! @SkyUK we shouldn’t have left 😭

  • BarcaWomble
    Niall McGarry (@BarcaWomble) reported from Kingston upon Thames, England

    @SkyHelpTeam You’ve twice sent the wrong engineer (MDU engineer is required) to put in Sky TV & then instead of doing everything you can to get someone there straight away (after being let down for the 2nd time) u give an appointment for 2 weeks time. Terrible CS Sky!! #skyfail

  • BlackSmoke108
    Hannah caller (@BlackSmoke108) reported from Crawley, England

    @SkyHelpTeam no broadband, no phone, help! 😩

  • VickyChas3
    Victoria Cuthill RN (@VickyChas3) reported from Esher, England

    @virginmedia - over 48 hours now and no broadband or TV. Really unimpressed, mostly because I can only access an automated service for info. How hard is it to provide decent customer service and let me know what is going on - @SkyUK gets back to me before you do!

  • mgabrovsek
    Mojca Gabrovsek (@mgabrovsek) reported from Merton, England

    @SkyUK shocking customer service... 20 min wait time on phone, no online support

  • AutyWarriorMum
    Maria Cook 🌈🧩 (@AutyWarriorMum) reported from Crawley, England

    @SkyHelpTeam Well that wasn’t helpful. I’ll hang on the phone then......

  • NichoolasG
    nick (@NichoolasG) reported from Guildford, England

    Having problems getting set up with @SkyUK online... 😩

  • FarooqUmer
    Umer Farooq (@FarooqUmer) reported from Kingston upon Thames, England

    @aaliaaaliya If you can't see cricket in your hotel it means you are not staying in a four or five-star hotel who have @SkySports Secondly @ECB_cricket &local Cricket counties provide support at the grass root level to promote cricket.Locals do take an interest in their team but are not crazy

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • misshaileyshaw
    Hailey Richardson (@misshaileyshaw) reported

    @SkyHelpTeam @stoneman050367 I called earlier and despite being with sky 22 years, the best I could get was a £2 reduction if I recontacted for another 18 months (so you can put the price up again?) Unfortunately we can’t cancel as we’re in contract but will be doing so when we’re not.

  • finlay_mclellan
    Finlay McLellan 💙 (@finlay_mclellan) reported

    @SkyHelpTeam Would you have any idea why @ParamountPlusUK keeps buffering all the time? It seems to be the only streaming service that I have issues with on Sky Q. Netflix, Disney +, iPlayer, ITV x all work fine.

  • mattiem1976
    Matt (@mattiem1976) reported

    @dazholmes @SkyUK @Ofcom Yep both are really bad as have Monopoly and charge too much for repeats it's ridiculous really virgin broadband is 600mbpd Vs sky 59mbps Only difference

  • sophb66
    Soph v34.4 (@sophb66) reported

    @steeleyp_ @SkyHelpTeam They should still consider just how many customers they will lose through prices being too high and will have to pay to exit contract then not renew. Surely their customer churn will rise substantially - like Netflix

  • thewhitestuff10
    Steven White (@thewhitestuff10) reported

    @SkyHelpTeam Hi, I’ve tried for 2 weeks now to connect my new sky mobile to any wifi and it hasn’t worked anywhere yet. Tried several online links to help me and nothing has worked so far

  • Looneyheads
    Looney (@Looneyheads) reported

    @SkySports @F1 I want this but it says I can only add all sports which is £25 ! I only want F1 why would I pay so much more for channels I won’t watch 😭 should be able to add 1 channel for extra without paying for a bunch you’ll never use

  • PopcyYin
    Ayóbámì (@PopcyYin) reported

    @TheBlueDodger @SkySports There’s nothing funny about this joke Alaye fix up and deliver results

  • Hollyhock42
    Hollyhock (AKA Amanda😊) (@Hollyhock42) reported

    @SkyHelpTeam so the engineer booked for today had timing issues for a 12 o’clock appointment. Did he go home early because it’s Friday? I now have to wait until next Thursday with no broadband. Appalling service!

  • happymamma36
    Jo (@happymamma36) reported

    @SkyHelpTeam is there anyone I can DM please? A vulnerable customer signed up to Sky TV & Broadband, specifically asked for payment to the taken on a certain date. The money showed as pending in the bank. Turns out payment wasn't taken, person has accrued charges & out of pocket

  • benbarker1975
    Ben Barker (@benbarker1975) reported

    @TheBlueDodger @SkySports Can't work out if it was a bad press conference or just crap journalists questions?