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Sky Outage Report in West Horsley, Surrey, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in West Horsley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in West Horsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in West Horsley, Surrey, England 02/23/2026 05:55

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (47%)

    Internet (47%)

  2. TV (30%)

    TV (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near West Horsley, Surrey, England

The most recent Sky outage reports came from the following cities: London, Reigate, Egham, Crawley, Merton, Staines, Epsom, Addlestone, Woking, Cranleigh, Tadworth, Sutton, Morden, Guildford and Worcester Park.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon TV
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near West Horsley, England

Latest outage, problems and issue reports in West Horsley and nearby locations:

  • French_Fancies The Lady (@French_Fancies) reported from Banstead, England

    @SkyUK It’s ridiculous, I have an issue with my hub I cannot speak to a person I’ve gone through all the tests online and the link and that’s it brick wall up,as soon as I can leave sky I will do!

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @SkyHelpTeam So you don’t live up to your name @SkyHelpTeam! There is nothing you can do? Offer an engineer an hour of overtime? This problem doesn’t seem insurmountable!!!!!!

  • French_Fancies The Lady (@French_Fancies) reported from Banstead, England

    @Ford8643 @SkyUK Honestly! It’s ridiculous… My next step will be a formal complaint as I am meant to be working from home!

  • DasMulk Sam McMulkin (@DasMulk) reported from Spelthorne District, England

    What's with all the breakup on @SkySports box office. Don't charge £26 if you can't provide a HD service @virginmedia

  • phiebramley sophie b (@phiebramley) reported from London, England

    @StewartTaylor92 @SkyHelpTeam My down load speed is at 0

  • GHCoaches GH Away Travel 🚌 (@GHCoaches) reported from Crawley, England

    @FalknerJosh @SkySports Totally agree it’s terrible, the layout is awful

  • gaishey Gaishey (@gaishey) reported from London, England

    I believe the ball went out however #var and #PremierLeague are now frantically sorting it so this never happens to Man Utd themselves in a game, and not surprisingly @SkySports haven’t done a Hawkeye type angle and only show the behind goal views which only prove so much

  • GokhanVardar1 Gokhan Vardar (@GokhanVardar1) reported from Kingston upon Thames, England

    Can @SkyUK @SKYbroadbandPH @SkyNews can reinstate my landline and broadband. Don’t have both services for awhile and can’t get any help.

  • SamRBean Sam Bean (@SamRBean) reported from Merton, England

    @SkyHelpTeam The last 3 days or so I have had such rubbish connection with Sky broadband. Sky Q loses connection (wired), Xbox doesn’t connect (wired), and phones don’t do anything when using WiFi. Download and upload speeds are all over the place. Help?

  • BongersJohan johan.bongers@gmail.com (@BongersJohan) reported from Epsom and Ewell District, England

    @SkyUK I have followed every instruction to get Discovery+ and get to a screen that tells you to enter a number into your smart device but neither the discovery+ nor the Sky app gives me anywhere to enter this number. Please help

  • phiebramley sophie b (@phiebramley) reported from London, England

    @SkyHelpTeam really getting fed up with your crappy internet. Signal strength excellent download speed poor all other devices disconnected from the internet but can’t watch a film I bought from you on the sky store via my @NOWTV box. Gonna have to change broadband providers

  • Balmerrrrr Liam Balmer (@Balmerrrrr) reported from Spelthorne District, England

    @SkyHelpTeam Can I actually have a contact number to actually speak to someone? This is a joke, pay for a service and don’t receive it. You’ll be quick enough to charge if I cancelled but you don’t turn up and I get a poor reply

  • phiebramley sophie b (@phiebramley) reported from London, England

    @SkyHelpTeam need help with the download speed of my internet

  • WorthyRW Rob Worthington (@WorthyRW) reported from Epsom and Ewell District, England

    @jackdavy24 @SkyHelpTeam I have the same problem. Some help would be very welcome @SkyHelpTeam

  • AbulKalamUK Abul Kalam (@AbulKalamUK) reported from London, England

    @SkySportsPL @SkySports Never a pen.

  • luvo09 Luvo (@luvo09) reported from Guildford, England

    @SkySports Just went to watch a bit of the Arsenal game to find that you want me to pay on top of my subscriptions to both Sky and BT sport. I’ll call tomorrow to cancel - short term gain, long term loss! 20 years plus customer- Adios 👋🏻

  • adrian_vickery Adrian Vickery (@adrian_vickery) reported from Epsom and Ewell District, England

    @SkySports Another example of why VAR doesn't help the game. It's no penalty. Free kick at best. The coming together happens outside the box, Jamie & Freddie made it perfectly clear. Refereering isn't easy but there needs to be more common sense.

  • twotsky ralph (@twotsky) reported from London, England

    So I pay monthly for @SkySports to watch football. But you've decided to thats not good enough and elevated #ARSLEI to "Box Office" and £15 absolute liberty. Using the pandemic for slow creep towards pay per view. You can stick it.

  • AliStallard1 Alison Stallard (@AliStallard1) reported from Ewhurst, England

    @SkyHelpTeam please help. Elderly father has struggled for 3 days now with no signal. Cannot get through by phone. Who should we ring? Appears to be SkyQ remote problem.

  • stevemessenbird Lord Mess (@stevemessenbird) reported from Normandy, England

    I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • RKleinsmiede Roelof Kleinsmiede (@RKleinsmiede) reported

    Daylight robbery and appalling customer service from @SkyUK charging me an additional 60p/min on top of 13p/min 0871 call to @bhx_official Birmingham Airport to enquire about flight queue times. After 2 hours wasted they agreed to refund half, then withdrew it! I'll be moving...

  • PamelaMiils Pamela Mills (@PamelaMiils) reported

    @scottmackenz22 @SkySports If you are referring to the poor sportsmanship jealousy and bitterness you are showing, then yes

  • Haydn_no1 Haydn Evans (@Haydn_no1) reported

    @SkyHelpTeam Just FYI, you’ve lost me as a customer over this. Sky customer service should be held up everywhere as an example of what NOT to do. Customer service is supposed to be about helping customers, not fobbing them off.

  • RKleinsmiede Roelof Kleinsmiede (@RKleinsmiede) reported

    @SkyHelpTeam And there you have it... 30 years of being a loyal Sky VIP customer ends with them choosing to do nothing to keep me and pointing me at how I can best leave...

  • BerniKennedy Bernardine Kennedy (Maxwell) (@BerniKennedy) reported

    @SkyHelpTeam I've got SkyGo on my laptop and phone but that's not really family viewing! I know this isn't your fault...just wondering about ripping the neighbours scaffolding down in the middle of the night and selling it on? 🙄

  • AshleyPow9 Ashley (@AshleyPow9) reported

    @SkyHelpTeam Yes. As soon as that happens its continuous errors and cant get any further

  • alfredorupabo3 *B* *C* *M* 🕴🏽 (@alfredorupabo3) reported

    @DeadlineDayLive @SkySports 100 m ??? No one is stupid

  • ButtonsandBakes Natalie77Balfour (@ButtonsandBakes) reported

    @SkyHelpTeam can you please help with broadband not working. All the app tells me to do is test speed but it’s not working to test speed. I’ve tried everything else advised and still not working

  • Shane17P Shane (@Shane17P) reported

    @SkyHelpTeam I've done all that and service status shows no issues.

  • KellyCarty22 Kelly Cartmail (@KellyCarty22) reported

    @SkyHelpTeam I was involved in a chat but it seems to have disappeared and I needed the numbers I was given for technical help for broadband being terrible and the complaints dept as I wasn’t given the right info and specifically asked that they not renew my contact. But they did anyway.