Sky

Sky Outage Report in Radyr, Cardiff, Wales

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Radyr, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Radyr and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Radyr, Cardiff, Wales 02/07/2026 20:25

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (49%)

    Internet (49%)

  2. TV (29%)

    TV (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Radyr, Cardiff, Wales

The most recent Sky outage reports came from the following cities: Newport, Caerphilly, Pontypridd, Cardiff, Porth, Blackwood, Pontyclun, Treharris, Tonypandy, Hengoed, Cwmbran, Ynysddu, Ferndale, Treorchy and Barry.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewport TV
United KingdomCaerphilly Internet
United KingdomNewport Internet
United KingdomPontypridd TV
United KingdomCardiff TV
United KingdomCardiff Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Radyr, Wales

Latest outage, problems and issue reports in Radyr and nearby locations:

  • DaioGoddard David Goddard 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DaioGoddard) reported from Treharris, Wales

    @SkyHelpTeam @glennerboy Good luck getting any support from this lot #Jokers

  • gazzaboyo WelshGaz75 (@gazzaboyo) reported from Treorchy, Wales

    @KathyW1973 @SkyUK Not had any emails for 10 days, they say we need to update our password. Can’t do it online so when we ring them they say our phone/tablet/laptop is the problem. Not getting anywhere!! They’ve always been a shoddy company!

  • TomDavidMorgan Thomas David Morgan (@TomDavidMorgan) reported from Pencoed, Wales

    Why is @skysports app not working now!

  • SoteroulaP Soteroula Philippou (@SoteroulaP) reported from Cardiff, Wales

    @SkyHelpTeam Unable to access my emails since yesterday morning and unable to reset my password. It keeps asking me for the 1st street I lived and won’t accept my answers - tried so many combinations....Please help

  • Heathwindows80 heathwindowsltd (@Heathwindows80) reported from Taff's Well, Wales

    Our sky dish isn’t working and blocked by a neighbour’s scaffold. No signal but @SkyHelpTeam not only charge £65 but they said we have to wait for a few weeks! Great service NOT considering we spend £150 a month or so! Going to be cancelling with them.

  • sue_stowell Sue Stowell (@sue_stowell) reported from Machen, Wales

    @SkyHelpTeam Hi The Sky Q voice control has stopped working today. I’ve reset the remote, rebooted the sky box & reset the Internet. Still nothing. Tried my upstairs sky box & the same. Can you confirm if there is a problem. Thanks

  • TomDavidMorgan Thomas David Morgan (@TomDavidMorgan) reported from Pencoed, Wales

    ******* does the @SkyUK app ever work! Sort it out watched the same bastard advert over an over then freezes!!

  • gazzaboyo WelshGaz75 (@gazzaboyo) reported from Treorchy, Wales

    @andy_alloyd4 @SkyUK It is mate, the customer service is non existent aswell. They need to sort out their training as most of them were clueless.

  • Lowri_Amlwch Lowri Roberts (@Lowri_Amlwch) reported from Cardiff, Wales

    Hello @SkyHelpTeam ! I’ve just spoken to your terrible customer service team! The woman couldn’t do “downgrading” or “cancelling” accounts. She couldn’t put me through to anyone either. She offered a tel. number + assured me that they’d be open until 9. They weren’t. She lied! 👎🏼

  • thecountydoc thecountydoc (@thecountydoc) reported from Newport, Wales

    @SkyHelpTeam is there a problem in my area South Wales

  • SolicitingFlava SolicitingFlavours (@SolicitingFlava) reported from Cardiff, Wales

    @SkyHelpTeam issues in Llandaff Cardiff with Broadband - no sccess all day today . Please advise as to issue and how to claim refund for lack of service.

  • beccacogbill Rebecca Cogbill (@beccacogbill) reported from Llanharan, Wales

    @SkyHelpTeam only been a sky broadband customer for three weeks and it's not as good as talk talk gutted I swapped now.. how do I cancel my broadband

  • CathFluffybob1 Cath Colleypriest (@CathFluffybob1) reported from Cardiff, Wales

    So @SkyHelpTeam I pay u £145 a month no response and no access to help online or phone line

  • SolicitingFlava SolicitingFlavours (@SolicitingFlava) reported from Cardiff, Wales

    @SkyHelpTeam Refuses to connect and when re - enter passwirs just keeps on stating authenication error or just say "connecting" and never does. This is not an acceptable service.

  • CathFluffybob1 Cath Colleypriest (@CathFluffybob1) reported from Cardiff, Wales

    @SkyHelpTeam I can’t log into my email it says my password is wrong I followed the help path and it wanted to charge me £4.80

  • CathFluffybob1 Cath Colleypriest (@CathFluffybob1) reported from Cardiff, Wales

    @SkyHelpTeam Tried this not recognising anything need to print flight tickets ASAP getting no help

  • Heathwindows80 heathwindowsltd (@Heathwindows80) reported from Taff's Well, Wales

    Our sky dish isn’t working and blocked by a neighbour’s scaffold. No signal but @SkyUK not only charge £65 but they said we have to wait for a few weeks! Great service NOT considering we spend £150 a month or so! Going to be cancelling with them.

  • ryanprice1927 Ryan Price (@ryanprice1927) reported from Llantwit Fardre, Wales

    Time to cancel @SkySports and @btsport as I am funding this bollox. £80 million ffs. Better centre halves in the Rhondda

  • gazzaboyo WelshGaz75 (@gazzaboyo) reported from Treorchy, Wales

    Never a good experience with @SkyUK locked my account 10 days ago and still getting piss poor customer service!!!

  • thecountydoc thecountydoc (@thecountydoc) reported from Newport, Wales

    @SkyHelpTeam Totally fed up with sky tv here in NP20. Its been down most of the day for days now and comes back on late afternoon. Sky not admitting a problem so booked an engineer to check the system, won’t get a visit for TEN days, absolutely disgusting service.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • mrossiters Mark (@mrossiters) reported

    @SkyHelpTeam I was told on the phone there doesn’t seem to be an issue, yet there has been an outrage around our area with many people effected - assuming a Bt Outreach issue but very odd Sky didn’t think there was a problem.

  • Kirsty3d Kirsty Graham 3D (@Kirsty3d) reported

    @SkyHelpTeam Oh Matt . It’s far to late for that , Sky service is shocking , far to many issue and time wasters . And that bullshit link gets you nowhere just more automated crap .

  • ewen_ian ian ewen (@ewen_ian) reported

    @Nathan2605 @SkyHelpTeam still not working for me!!!! on any device

  • Andy_ABL_floors Andrew Johnson (@Andy_ABL_floors) reported

    @theneilmorgan @SkyUK Agreed. Also the picture quality of the tv is toilet. Anything with dark scenes is borderline unwatchable terrible product

  • JohnMcGrath95 John McGrath (@JohnMcGrath95) reported

    @Randymash @SkyHelpTeam Did you manage to fix this? Having the same problem I think, on ID mobile though. Tried a different sim with it and it was fine and the ID sim in a different phone was also fine, proper weird

  • rracergrl Candy Morrison (@rracergrl) reported

    @SkyHelpTeam Approaching 12 hours since this fault was reported and still no update available, great customer service, not!

  • Andy_ABL_floors Andrew Johnson (@Andy_ABL_floors) reported

    @tomcahill7 @SkyHelpTeam They don’t care mate. Sky glass is a big steaming pile of ****. And as we are tied into a credit agreement on the tv we can’t just cancel.

  • paulkevern PK (@paulkevern) reported

    @SkyHelpTeam @SkyUK just got my wifes new Sky iphone 12 mini back from repair from you, still has same fault, (no one can hear her when she uses speaker phone/facetime etc)! Even after a phone call from you to her insiting there was no issue found and it was working fine.

  • dan_langshaw1 Dan (@dan_langshaw1) reported

    Why has my @SkyHelpTeam broadband been down all day today, feel like I’ve tried all the obvious routes to reset it 🙄

  • JoeSafe Joe (@JoeSafe) reported

    @SkyHelpTeam Hi - I’m hoping this is known by you given the amount of complaints I’ve seen. ITV Hub on the Sky Glass just continuously shows a black screen and has done for weeks now. When will this be fixed? Not good for a “stream” service of Sky Glass.