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Sky outages and service status in Radyr, Wales

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 13 outage signals in the last 24 hours around Radyr, including 13 direct reports.
  • The most common problems reported in this area mention TV, Internet, and Phone.
  • The most recent signal from this area was received Aug 13, 10:42 PM GMT+1.
  • 33% TV (33%)
  • 30% Internet (30%)
  • 24% Phone (24%)
  • 6% Total Blackout (6%)
  • 6% Wi-fi (6%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Radyr, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Radyr, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 14: Problems at Sky

Sky is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Radyr, Wales

The most recent Sky outage reports came from the following cities: Newport, Tonypandy, Cardiff, Caerphilly, Bargoed, Treharris, Mountain Ash, Porth, Blackwood, Hengoed, Cwmbran, Pontypridd, and Treorchy.

CityProblem TypeReport Time
Newport TV 15 hours ago
Tonypandy Phone 16 hours ago
Cardiff Internet 16 hours ago
Newport Phone 17 hours ago
Caerphilly Phone 17 hours ago
Bargoed Internet 17 hours ago

Nearby cities with recent reports

Cardiff

7 recent signals

16 hours ago
Newport

3 recent signals

15 hours ago
Caerphilly

3 recent signals

17 hours ago
Tonypandy

1 recent signals

16 hours ago
Bargoed

1 recent signals

17 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Radyr, Wales

Latest outage, problems and issue reports in Radyr and nearby locations:

  • Bestyroo
    Shelley Bellamy (@Bestyroo) reported from Dinas Powys, Wales

    @SkyHelpTeam hi we are waiting for our new router dispatched 30 Nov, tracking info says estimated arrival 28Nov. Still not arrived. Are we talking Nov 2021?? because if so, work are going to be super pissed off when I tell them on monday. Help please!! 🙏

  • ricardofodol
    Richard A. Hughes (@ricardofodol) reported from Llanharan, Wales

    @AndrewMorganRCT @skytv @SkyHelpTeam you're better this, help Cllr Morgan out

  • kiplin1995
    kip (@kiplin1995) reported from Llanharry, Wales

    @SkyHelpTeam fibre down in Pontyclun, South Wales by any chance? #SkyDown

  • EmmaLouiseTho13
    Emma 🏳️‍🌈🏳️‍⚧️🖤🇪🇺🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@EmmaLouiseTho13) reported from Mountain Ash, Wales

    @SkyHelpTeam what exactly am I paying for? Our broadband has been down since 3pm... This is ridiculous 😒

  • KellyAnneBlake
    Kelly Blake (@KellyAnneBlake) reported from Wenvoe, Wales

    @SkyHelpTeam @ElinHeaphy What’s the point in ringing? The whole of CF5 is down again 🙄

  • KathrynFoot
    Kathryn Foot 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@KathrynFoot) reported from Llantwit Fardre, Wales

    @SkyHelpTeam Fine. You’ve lost a customer.

  • SamReesCS
    Sam Rees (@SamReesCS) reported from Newport, Wales

    @SkyHelpTeam really disappointing customer care lately from Sky. Seems as when you’ve transferred call centres abroad, the level of care, support and knowledge has dropped significantly. Call for one simple account change and the guys amends all my packages to curate the deal he

  • Gailt31
    GForce (@Gailt31) reported from Cardiff, Wales

    @SkyHelpTeam any update on when Cardiff broadband service will be restored? This has been going on since yesterday evening

  • 78LG
    Lisa Goddard (@78LG) reported from Barry, Wales

    @SkyHelpTeam no internet yet again! Come on Sky when are you going to sort these problems out? The issues are not in relation to all our individual routers - the internet keeps dropping out frequently for mass users across the country.

  • thatWilkochap
    John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @KleeJohn @SkyUK And ever thus it has been. Pretty poor service.

  • soozles_
    Soozles 🏴󠁧󠁢󠁷󠁬󠁳󠁿💙 (@soozles_) reported from Barry, Wales

    @SkyHelpTeam my broadband is down but nothing saying there’s no known problems in the area on the service status checker, I know others are having the same issue. Cf63 area

  • timscoreboard
    Tim Powell Legacy Supporter of 40 years (@timscoreboard) reported from Taff's Well, Wales

    @maxwoody84 @Utd_76 @SkySports Cancel the subscription and tell them why when asked. It's what I did

  • ChrisEddy_7
    Eddy 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@ChrisEddy_7) reported from Pontnewydd, Wales

    No televised #IPL today then @SkySports @KaceyEdwards91 time to cancel the sky sports subscription 👀

  • jamestuck
    James (@jamestuck) reported from Cardiff, Wales

    @SkyHelpTeam This is no help at all. I need to actually speak to someone but you don’t allow me. Ultimately the process to return my old device was not followed by Sky so never happened.

  • Welsh_Saint14
    Ryan Davenport (@Welsh_Saint14) reported from Cardiff, Wales

    @SkyHelpTeam Having issues regarding my account, we have re-joined sky but as I used my email address from previous account before we left im not being shown anything on the account,just had confirmation emails and text messages so can't see anything regarding reschedule

  • kellyladd78
    Kelly ladd (@kellyladd78) reported from Cardiff, Wales

    @SkyHelpTeam Your test doesn’t show upload speeds which is exactly where the issue is ?

  • UKEmpLawyer
    James Moss (@UKEmpLawyer) reported from Newport, Wales

    @100Climbs @ibiza74pete1 Brilliant! Snag is, though I threaten to do this, the kids know I need to keep it on in order to run my business! Does anyone know if it's possible to divide the wifi signal so I can keep one channel on (password protected) but switch off the other? I use Sky. @SkyHelpTeam

  • fubzy71
    Carl Laity 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@fubzy71) reported from Barry, Wales

    What a day for Sky Sports to put a media blackout with everyone trying to find out if the Man Utd game is called off #MUNLIV #SkySports

  • UKEmpLawyer
    James Moss (@UKEmpLawyer) reported from Newport, Wales

    Really trash #skybroadband again. My kids have been complaining this evening as they've been dropped out of xbox games mid-game due to crap wifi. It's not the speed or service we should expect & we still haven't received the booster promised! #poorcustomerservice @SkyHelpTeam

  • gareth_thmpsn
    Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales

    @SkyHelpTeam They’ve resent the setting but apparently can take 4hrs. So waiting … 3rd issue in as many weeks.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • mb26026
    💅🏼 (@mb26026) reported

    @ScouseBouncy @SkySports @virginmedia we are also having the same issue trying to watch, keeps freezing every time on the red button!

  • Aaron_UK00
    Ravensthorpe (@Aaron_UK00) reported

    @cxdi55 @skytv @SkyHelpTeam They where a joke 10 years ago, I’ll never make that mistake again. Overpriced **** TV

  • DubtricksGaming
    Dubs (@DubtricksGaming) reported

    @SkyHelpTeam Done that zero help

  • AdamH_Ash
    Adam (@AdamH_Ash) reported

    @cxdi55 @skytv @SkyHelpTeam Cancelled just this week for the same reason. More than doubled my tv package and broadband and the best they could offer me was £3 off. Horrible to deal with. Their retention team used to be ok now it’s gone down big time!

  • bridyid5
    Chris #COYS (@bridyid5) reported

    @SkyUK is there a reason why our phone service in Hull has been hit or miss for the last 3-4 weeks - more often than not, there isn’t ANY signal at all. What’s going on??

  • AJ_BHAFC
    AJ (@AJ_BHAFC) reported

    @cxdi55 @skytv @SkyHelpTeam They’re garbage. Got the date we can give 30 days notice on the calendar for later this year.

  • NPcnLfc
    Chris🏴󠁧󠁢󠁥󠁮󠁧󠁿🇲🇹 (@NPcnLfc) reported

    @eurofootcom @SkySports My heads on ******* mars bro what ******** are we even doing @LFC

  • cherryoak
    Cherryoak (@cherryoak) reported

    @PaulRidley5 @SkyHelpTeam @SkyUK Sky are pointless on here as they dont man their page anymore. They send you to Facebook messenger and even then they are pointless ai bot for ages then when someone does get back hours later still no help.

  • IanKelly1987
    Ian kelly (@IanKelly1987) reported

    @cxdi55 @skytv @SkyHelpTeam If you cancel all of sky you save a fortune

  • truthtellerGB
    TheseColorsDontRun (@truthtellerGB) reported

    @cxdi55 @skytv @SkyHelpTeam The joke is that you are paying so much for so little service. Cancel and move on.