Sky

Sky Outage Report in Radyr, Cardiff, Wales

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Radyr, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Radyr and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Radyr, Cardiff, Wales 01/19/2026 05:15

January 19: Problems at Sky

Sky is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (2%)

    Phone (2%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Radyr, Cardiff, Wales

The most recent Sky outage reports came from the following cities: Pontypridd, Cardiff, Blackwood, Hengoed, Ynysddu, Newport, Cwmbran, Treharris, Caerphilly, Ferndale, Treorchy, Barry, Mountain Ash, Porth and Tonypandy.

Loading map, please wait...
City Problem Type Report Time
United KingdomPontypridd Total Blackout
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomBlackwood Internet
United KingdomHengoed TV
United KingdomCardiff Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Radyr, Wales

Latest outage, problems and issue reports in Radyr and nearby locations:

  • TylerHewitt123 Tyler Hewitt🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@TylerHewitt123) reported from Porth, Wales

    @SkySports ******* admin get to sleep

  • JonathanConway9 Jonathan Conway (@JonathanConway9) reported from Cardiff, Wales

    @SkyHelpTeam Thank you. Outside the home is certainly what the app said. Speed has been an issue for a few months, but the completely dropping internet has only been noticeable today.

  • pablo3479 Lee Mason (@pablo3479) reported from Cardiff, Wales

    @SkyHelpTeam I'm trying to watch live TV on my android phone through WiFi but the following message keeps appearing: 'A playback error occurred - please try again'. I've tried everything possible but having no joy. Please help

  • louclarkie Louise Clarke 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@louclarkie) reported from Cardiff, Wales

    @SkyHelpTeam Yes I've tried that as explained but it's showing no issues but there clearly is intermittent issues.

  • christelliott Chris Elliott (@christelliott) reported from Barry, Wales

    I wish I paid for @SkySports so I could cancel it

  • srp0000 Shaun Porter (@srp0000) reported from Newport, Wales

    @SkySports the commentators haven’t mentioned Mitrović for 2 minutes now! Damn they just did 🙄 #playofffinal

  • PaulSmith83 Paul Smith (@PaulSmith83) reported from Mountain Ash, Wales

    @SkyHelpTeam can someone help me out please? I am speaking to someone called Aaron who is insisting on not helping me! Paying £42 a month for 2.5mbs broadband. He admits there’s a fault but won’t do anything about it.

  • cas11no Julian Williams (@cas11no) reported from Church Village, Wales

    Can’t help but notice that nearly all the players that have appeared in the @premierleague since restart seem to be immaculately groomed. How is it one rule for us, and one rule for football. #TOTMNU #ProjectRestart #SkySports

  • MustyM10 MRM (@MustyM10) reported from Cardiff, Wales

    Graeme Souness breaking down on #MNF “ I don’t know ... how can I do more to support the cause ... I wanna learn”. #BLM #SkySports

  • YukFongWong1 Yuk-Fong Wong (@YukFongWong1) reported from Cardiff, Wales

    @SkyHelpTeam hi I’m not sure if I’ve downloaded a rental. I wanted it for Sunday as it’s surprise for my boys birthday. What can I do as I’m sure it says it will be deleted within 24 hrs help!!

  • fourfoot Paul Jenkins (@fourfoot) reported from Penarth, Wales

    @SkyHelpTeam Hi. Having really slow broadband here for a while now. Online test thing hasn’t worked in the fortnight I’ve been trying. Checked all equipment. Can you help?

  • Gavlaa Gavin Glover (@Gavlaa) reported from Marshfield, Wales

    @c7_OllyClifford @SkySportsPL @SkySports The technology is fine, the people officiating are the problem. So many wrong calls its embarrassing

  • mkaid90 Kaid mohamed (@mkaid90) reported from Cardiff, Wales

    Question is why do @SkySports give the white supremist banner a platform to be seen CUT that **** out of a football game.

  • PaulSmith83 Paul Smith (@PaulSmith83) reported from Barry, Wales

    Lol at Azpilicueta forgetting to take the knee and pelting down the wing instead. @ChelseaFC @SkySports #palvche

  • YukFongWong1 Yuk-Fong Wong (@YukFongWong1) reported from Cardiff, Wales

    @SkyHelpTeam I have been ringing you for ages regarding my bill pay I need someone to help me please

  • CarolineWhitta5 Caroline (@CarolineWhitta5) reported from Penarth, Wales

    @SkyUK I am getting constant calls telling me they will cut off my internet. I am an elderly customer and is this a scam

  • sarsjt SJT (@sarsjt) reported from Penmaen, Wales

    @SkyUK another awful phone call experience from sky for my parents who are elderly trying to set up sky since March yesterday’s call consisted of a two way conversation in a foreign language with a translator???? An hour later still no sky can someone please advise

  • djdanter Denzil (@djdanter) reported from Caerphilly, Wales

    @PaulBro97733140 @SkySports I went to the Joshua vs Parker fight, always been a Joshua fan! I’ll never pay for anything involving that **** again. And Lewis Hamilton the same!

  • NetballWales NetballWales (@NetballWales) reported from Cardiff, Wales

    Loved #womenssportsdebate on @skysports - 2 hours of great and interesting chat. But can’t help but feel there wasn’t any debate? A dozen people agreeing with one another doesn’t help... #StepOutsideTheEchoChamber

  • david_batey19 david (@david_batey19) reported from Mountain Ash, Wales

    @SkySports More bad news

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • FredC1954 Fred (@FredC1954) reported

    @SkyHelpTeam Well it’s claiming the message us service is working. 🤷🏽🤷🏽🤷🏽🤷🏽

  • AlexJP92 Troll (@AlexJP92) reported

    @PabloPicante6 @SkySports Who said they turned it down? You do realise how it works right? Or are you stupid? You field candidates for interviews then interview them then tell the one you liked Most they got the job.. if you don't give someone a job that doesn't mean they turned it down you ******* melt

  • Ritchkaiser Ritch Kaiser (@Ritchkaiser) reported

    @SkyHelpTeam I have no issue with the engineer he was very helpful, the “experts” are the issue, and I’m still left with poor connectivity and sky mini boxes that don’t work when I’m paying a lot of money for a service I’m not getting

  • meadosmead Meadosmead (@meadosmead) reported

    @SkyHelpTeam need help with my account urgent

  • DtBunk The Bunk (@DtBunk) reported

    @SkyHelpTeam My sky box wont stop flashing the blue light. No tv picture. Tried the rest and software update - no luck. Phone support recommend new remote - no luck. Can you help?

  • FredC1954 Fred (@FredC1954) reported

    @SkyHelpTeam I can’t because I work 12 hour shifts. For the last 4 days I’ve tried to contact you using the message us service but to no avail. If it doesn’t come tomorrow everything will be getting cancelled. Been with sky 20+years and never been treated like this before.

  • PastelUnicorn5 Chloe BSc ♊️ (@PastelUnicorn5) reported

    Why are the subtitles not working on @Channel4 and on @BBCOne that well?? Is it the TV or @SkyUK??

  • bennys777 Bennys777 (@bennys777) reported

    @SkySports_Keith @SkySports_Keith This goes to show just how broken English football is. The fact that a threat was made against NUFC is a disgrace, compare it to the “punishment” handed out to the big 6! Surely SkySports should be all over this story - otherwise they’d appear complicit? Awful.

  • d0nkeydr0p Greg ⚒ (@d0nkeydr0p) reported

    @tommyjr89 @SkySports Horrible tackle!

  • PATVOne1 P.A.T.V. Scunthorpe (@PATVOne1) reported

    @SteelDiane @SkyHelpTeam A fire incident at Red Bee (who play out TV channels) has resulted in major technical problems and they are trying to get all channels involved back on air. BBC, C4 and C5 take priority (they are on back ups), but as Box Plus don’t have the same, they are using The Box as back up