Sky Outage Report in Radyr, Cardiff, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Radyr, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Radyr and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 17: Problems at Sky
Sky is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (48%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Radyr, Cardiff, Wales
The most recent Sky outage reports came from the following cities: Cardiff, Porth, Newport, Tonypandy, Pontypridd, Blackwood, Caerphilly, Pontyclun, Treharris, Hengoed, Cwmbran, Ynysddu, Ferndale, Treorchy and Barry.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Total Blackout | |
| Cardiff |
Internet | |
| Cardiff |
||
| Porth |
TV | |
| Newport |
Wi-fi | |
| Tonypandy |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Radyr, Wales
Latest outage, problems and issue reports in Radyr and nearby locations:
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Laura-Rose 🏴🏳️🌈
(@laurarose13521) reported
from
Cardiff, Wales
@SkyUK I have a large phone bill. My phone has been cut off so I can’t receive texts or calls. I am trying to pay the bill but the payment won’t go through because the passcode text won’t go through See the problem? HELP
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suzanna thomas
(@suzannathomas) reported
from
Cardiff, Wales
@SkyHelpTeam can you please tell me why it is so hard for you to send a router out so it arrives before the installers. 3 weeks since we upgraded and bt arrive this morning our router not till this afternoon. Cant do the proper checks. Shocking service for the price we pay.
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Ryan Davenport
(@Welsh_Saint14) reported
from
Cardiff, Wales
@SkyHelpTeam Having issues regarding my account, we have re-joined sky but as I used my email address from previous account before we left im not being shown anything on the account,just had confirmation emails and text messages so can't see anything regarding reschedule
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Phil Jones 💙💛
(@peedeejay) reported
from
Bargoed, Wales
@SkyHelpTeam how much longer do we have to wait for you to sort your outage problem 🤬🤬
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Tim Powell Legacy Supporter of 40 years
(@timscoreboard) reported
from
Taff's Well, Wales
@maxwoody84 @Utd_76 @SkySports Cancel the subscription and tell them why when asked. It's what I did
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Soozles 🏴💙
(@soozles_) reported
from
Barry, Wales
@SkyHelpTeam my sky a box will not reconnect to the internet. I’ve tried repeatedly for the last 2 hours and still nothing. No issue with the internet
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jason fenard
(@jason_fenard) reported
from
Cardiff, Wales
Anyone else in the Cardiff area having @SkyUK internet problems? We have had no internet connection since yesterday. Some online sources reporting widespread outage but Nothing official on Sky site that I can find?
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Matt Addicott
(@mattaddicott) reported
from
Mountain Ash, Wales
@SkyHelpTeam broadband down CF45 South Wales ?
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Stacey Worboys
(@StaceyWorboys) reported
from
Pontypridd, Wales
@SkyHelpTeam is there issues with using the SkyGo app on iPhone? I’ve been unable to use it for a few weeks now. Doesn’t do anything when I try to watch something, just black screen with loading cog.
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Louis Moore
(@mrlouismoore) reported
from
Bargoed, Wales
@craigreddy @SkyUK One of the boys suggested it to me, pal. Never thought of going with them but he said he’s never had a problem and signal has never dropped. Get a £70 reward voucher as well apparently!
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Geraint Roberts
(@Gezzyroberts) reported
from
Panteg, Wales
@SkyHelpTeam hi, I'm looking for a customer service number, could you please send me one. Thanks
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Riddy 🇬🇧 🦢🦢🦢🦢🏴
(@Riddy81) reported
from
Cardiff, Wales
If @SkySports don't show the south wales Derby, I swear I will cancel my sky subscription and going forward i will stream every game illegally to as many people as I can fit in my front room.. sort it out
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Emma 🏳️🌈🏳️⚧️🖤🇪🇺🏴
(@EmmaLouiseTho13) reported
from
Mountain Ash, Wales
@SkyHelpTeam what exactly am I paying for? Our broadband has been down since 3pm... This is ridiculous 😒
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Laura-Rose 🏴🏳️🌈
(@laurarose13521) reported
from
Cardiff, Wales
@SkyHelpTeam I know how to pay my bill my issue is with the text to verify the payment it can’t go through because my phone cut off
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Noga Fett
(@darth_noga) reported
from
Barry, Wales
Absolutely shocking service from @virginmedia a 47% price increase for a customer of over 25 years and would rather lose a customer than give us a deal that new customers get. @BTCare @SkyHelpTeam can you do any better?
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Thom
(@thomjamesmcc) reported
from
Cardiff, Wales
Is Sky Mobile service always terrible in Cardiff? None of my apps (including the most important ones 👀) aren’t working!! @SkyHelpTeam
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🏴Claire🏴
(@Dimclem_) reported
from
Cardiff, Wales
@SkyHelpTeam it is not even 14 days since I joined Sky and my Q box has to be replaced. Do you think this is acceptable? I look forward to hearing how you intend to compensate me for the inconvenience and poor ‘service’.
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🏴Claire🏴
(@Dimclem_) reported
from
Cardiff, Wales
@SkyHelpTeam can you tell me why the Apple TV app is not working?
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captains log
(@kirkyboy79) reported
from
Cardiff, Wales
Listening to the @SkySports commentary yesterday you should hang your heads in shame every 2 minutes biased to sheff utd it was embarrassing.i mean #nffc stuffed em and there was no great accolade for us .they where hoping the blades would score.hope we stuff on tues
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It's a Moose and a Sloth 🚲🚴🍷🍺🏉 🎸🎶🌈🎻🦥🪕
(@David_Moose) reported
from
Penarth, Wales
Anyone else @SkyHelpTeam TV down?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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T o n n y W. N j o r o g e
(@TonnyLegal) reported
Never have I uncontrollably and relentlessly refreshed @SkySports and @ChelseaFC timeliness in my entire period as a Chelsea fan than I have done in the last 24hrs,hoping that there will be some "good" news.
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Kelly Homer
(@kellymina82) reported
@SkyHelpTeam Hi. Can someone please reply to my DM? I sent it at 1pm & still nothing? I didn't expect an answer instantly, but over 6 hours doesn't seem "shortly ". Don't mean to be rude, but it's understandable frustrating. Thanks.
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Corey
(@FortniteleakerA) reported
@SkyUK do you mean super slow fiber there all the same you thick people making people pay more
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Ross
(@secondontheleft) reported
@OllytheG Are you watching it through @SkyUK ? I can’t find settings to fix it to 4:3, it’s currently stretched to 16:9
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Lewy
(@Lewy93s) reported
@SkyHelpTeam SORT YOUR **** BROADBAND OUT!!!! 3 ******* weeks it’s been down. Absolute shower of ****
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Noush
(@novembernoush) reported
@SkyHelpTeam Sorry to say after 19 years we will be leaving - an unrequested service on our account for THREE YEARS who you say was put there by a sky ENGINEER if you please and not even the option to discuss a partial refund. Disgusting. Our custom will be taken elsewhere!
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BigmanLFC
(@Bigmanno9) reported
@DanRatcliffe12 @SkySports I've never understood how they do it either as Liverpool are away when the team letter is after L. I wondered if it's to do with what dressing room the teams get drawn in as there's obviously a home and away changing rooms in Wembley.
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Paul Mahoney
(@prmahoney1976) reported
@SkyHelpTeam Hi, I have received my new phone but it has given me a new mobile number and I’m unable to transfer over my old number - I’ve done all the stuff on the website and the guide that comes with it but I can’t swap it. Please could you help? Thank you!
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Benji Lanky
(@BenjiLanky) reported
I can handle @kcomhome being down, things happen… but then hit with poor service from @skytv @SkyHelpTeam at the same time.
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The King M
(@ChadMayoh) reported
@jonnyBeeGood80 @SkySports It looks truly awful