Sky Outage Report in Radyr, Cardiff, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Radyr, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Radyr and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 16: Problems at Sky
Sky is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (48%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Radyr, Cardiff, Wales
The most recent Sky outage reports came from the following cities: Cardiff, Porth, Newport, Tonypandy, Pontypridd, Blackwood, Caerphilly, Pontyclun, Treharris, Hengoed, Cwmbran, Ynysddu, Ferndale, Treorchy and Barry.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Cardiff |
||
| Porth |
TV | |
| Newport |
Wi-fi | |
| Tonypandy |
Wi-fi | |
| Pontypridd |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Radyr, Wales
Latest outage, problems and issue reports in Radyr and nearby locations:
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Anthea King School Dancing
(@antheaking2) reported
from
Barry, Wales
@SkyHelpTeam @SkyUK Ant technical problems in CF63 area please
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Gareth Thomas
(@brokenpier1) reported
from
Cardiff, Wales
Shocking service from @SkyHelpTeam - if anyone can recommend a decent internet provider I’d appreciate it.
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Dave Briscoe 🐍🐻
(@tobytyke69) reported
from
Barry, Wales
@SkyHelpTeam Your desktop app for watching Sky Sports is absolutely dreadful. It’s never worked properly, not that I have to use it often but today is barely watchable. Alternates between 20 seconds of decent picture and 20 seconds of blurring.
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Ryan Hill
(@Rehicknah) reported
from
Pentyrch, Wales
@GriffinSpurs @SkyUK Haha I don’t feel so bad now 😂😂
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Ben Fowler ⚡
(@bnfwlr1989) reported
from
Cardiff, Wales
Apparently @Cymru (and other home nations) don't deserve to have the highlights for their most recent #EuropeanQualifiers on Sky Go, whilst only England do 🤷 @SkySports force us to buy their packages to watch it, and then can't be bothered to provide a full service.
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GwilBallinger
(@gwilymb1945) reported
from
Llantrisant, Wales
@SkySportsPL @SkySports Interesting that people jump to conclusions based on media reports who themselves will not be privy to the full facts.Shame it has come to this but rather than make wild and in some cases stupid statements I will await the full facts and pray the club will act equitably.
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Matthew Thompson
(@Matthw_Thompson) reported
from
Blackwood, Wales
Surly there must’ve been some money down at a bookies to be DQ’d by biting #PriceAli #Boxing #SkySports
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Rebecca Williams
(@missrdwilliams3) reported
from
Newport, Wales
@SkyHelpTeam trying to use sky go and it says my user name and password are wrong. They arent wrong. Is there a problem your end
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Eddy
(@ChrisEddy_7) reported
from
Llanyrafon, Wales
After watching the game back this morning, it’s even more embarrassing the performance of all the officials last night, both assistants made shocking decisions too. None more so that giving offside against Matt from a throw in. Poor analysis from @SkySports too which is a shame.
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Andrew Hopkins
(@AndrewJHopkins) reported
from
Whitchurch, Wales
@SkyHelpTeam Really disappointed in your customer service today. Andrew on the phone was great, but to wait 6 days for an engineer to fit a new Sky Q box with no TV whatsoever for the family is a disgrace. I only subscribe to #skysports for the cricket and now I will miss #CWC19
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Ellen Parker
(@EllenParker6) reported
from
Cardiff, Wales
@virginmedia 4 month countdown to get rid of you your customer service is beyond rude. Your technical support is lacking in manners and availability. @SkyUK we are on our way back sorry for leaving biggest mistake ever. We may have saved £20 but not worth the shit service
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Rebecca Cogbill
(@beccacogbill) reported
from
Llanharan, Wales
@SkyUK bag of poo... trying to get onto my skygo and it's bloody telling me I ain't a customer.. over 20yrs I bloody have... 🤬😡
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Matt Lovibond
(@lovibond_matt) reported
from
Risca, Wales
Loving that Man Utd are now seeing the Ole Gunner Solskjaer that we had 9 months of at #Cardiff. The guy is not cut out for management and is getting by on that ******* goal in 99’. He will be the first manger gone next season #ManUtd #manutdvsmancity #SkySports
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Steven Pither
(@StevePither) reported
from
Treorchy, Wales
@AshPrice2017 The service from @SkyUK has been good over the last 10 years, but it’s the cost that’s the killer. Unless your a ‘new’ customer then 💷💷💷
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Brad Channer
(@BradChanner) reported
from
Cardiff, Wales
@SkyHelpTeam This is a problem we have had for years. And everytime I ask for help, it never goes anywhere. This is a general complain about businesses struggling to make money when we haven’t got reliable internet. However I will PM you. Thanks for your response
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Vicky
(@VickyNannie) reported
from
Abercarn, Wales
@duncanpoundcake @SkyUK @freesat_tv Best thing we did never looked back Sky is a rip off merchant
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Matt Navarra
(@MattNavarra) reported
from
Penarth, Wales
Really annoyed with @bt_uk @SkyHelpTeam @SkyUK @NestUK_ today Got new BT ultra fast broadband hub installed but Sky Q and Nest can’t connect to wireless. Ongoing issue for many users and each company blames the other. Devices don’t interface in the network. HELP!
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Katy Evans
(@KatyElphaba) reported
from
Porth, Wales
Shocking service from @SkyUK - I find an offer that says ends in 7 minutes - I call the number linked and it says that department is closed. Call back before 8pm. It’s 7.52pm. Thanks sky what a pile of ****.
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James Howe
(@Jimbobeltom) reported
from
Barry, Wales
@SkyUK Putting my sky bill up £8 a month, you absolute robbing bastards, time to cancel i think 🖕🖕🖕
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The Exiled Robin
(@TheExiledRobin) reported
from
Llantrisant, Wales
@RADMags @SkyHelpTeam Cancel, Rich
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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samantha
(@flyinbogwhoppit) reported
@SkyHelpTeam It's sorted seems it was canceled but your system didn't cancel it
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Ruther
(@Ruther2) reported
Customer hell experience of being on interminable hold to @SkyUK *slightly* ameliorated by them playing the Sherlock theme at me …
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Emma Burke
(@bigbadmutha74) reported
@SkyHelpTeam got new mobile today. Unable to activate sim or link sky ID. Called to request help and was told as ordered online it had created a new account. Been told unable to link to my existing sky ID and only solution was to send phone back and reorder over phone!! Really??
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Matthew Lippe
(@MattLippe75) reported
@SkyUK I believe there are teething problems with Sky Glass & was advised to wait a few years before considering it. The problem with an Internet only connection is it leaves you vulnerable to receiving nothing if something catastrophic happens to the already crammed fibre technology.
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Steve Jones
(@ste1jones) reported
@SK21878 @jessfearnehough @SkyUK Our virgin package went up to £140 a month, took me ages but got it down to £69 with faster bb speed, 2 boxes, full uhd and Netflix included - this includes a mobile SIM card worth £25 a month I don’t even use, still in the envelope in the drawer! Ask for that
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Steve Mason
(@stevemeantime) reported
@SkyHelpTeam Hi - no outage (the tick goes green) however it says that it cannot find my hub. I then go through the power off/on process and get back to 2 green lights, nothing lit for internet.
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coll
(@leecoll15) reported
@SkyHelpTeam It’s so frustrating not being able to contact anyone ! Why do you have a telephone number and then say we can’t help you with this problem at the minute ?
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samantha
(@flyinbogwhoppit) reported
@SkyHelpTeam Found it but got at least a 45 min wait watchdog ofcom and the papers are going to find out about this u fone to cancel then that should be it but not with sky it seems hate to think how many people this happens to thank god I'm with gigclear now
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lisa mooney
(@lisamoon85) reported
@SkyUK hi, could anyone inform me why I pay £170 a month but can’t get through to a person when I need help as a customer? Maybe invest in more telephone staff as I’m sure your profits allow that?
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coll
(@leecoll15) reported
from
Hemel Hempstead, England
@SkyUK why is it so hard to contact your customer service team? You have been taking money for sky glass since Feb and I don’t have it !!! #CustomerService #customersupport #bad