Sky

Sky Outage Report in Radyr, Cardiff, Wales

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Radyr, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Radyr and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Radyr, Cardiff, Wales 01/25/2026 11:20

January 25: Problems at Sky

Sky is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (50%)

    Internet (50%)

  2. TV (28%)

    TV (28%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Radyr, Cardiff, Wales

The most recent Sky outage reports came from the following cities: Cardiff, Treharris, Caerphilly, Newport, Tonypandy, Hengoed, Pontypridd, Blackwood, Ynysddu, Cwmbran, Ferndale, Treorchy, Barry, Mountain Ash and Porth.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Internet
United KingdomCardiff TV
United KingdomTreharris Internet
United KingdomCardiff Wi-fi
United KingdomCardiff Internet
United KingdomCardiff Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Radyr, Wales

Latest outage, problems and issue reports in Radyr and nearby locations:

  • mikeyroberts81 Mikey Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@mikeyroberts81) reported from Cardiff, Wales

    Hey @SkyHelpTeam any chance you can stop slowing down my broadband? I know what the trick it, to make me upgrade to a 'faster service'. What I'll do instead is find a better provider.

  • kev_Cymru Kevin D 🏴󠁧󠁢󠁷󠁬󠁳󠁿🍺🏒🏳️‍🌈 (@kev_Cymru) reported from Cardiff, Wales

    @SkyHelpTeam broadband is down, is there an outage in the Cardiff area ? #cardiff #skybroadband

  • amphlett_sg #HelloMyNameIsSimon🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@amphlett_sg) reported from Cardiff, Wales

    @SkyHelpTeam my mother in law ordered multiscreen in December and has been paying for it but no Minibox can you help ? Tried online & phone but going round in circles!

  • UKEmpLawyer James Moss (@UKEmpLawyer) reported from Newport, Wales

    Really trash #skybroadband again. My kids have been complaining this evening as they've been dropped out of xbox games mid-game due to crap wifi. It's not the speed or service we should expect & we still haven't received the booster promised! #poorcustomerservice @SkyHelpTeam

  • kev_Cymru Kevin D 🏴󠁧󠁢󠁷󠁬󠁳󠁿🍺🏒🏳️‍🌈 (@kev_Cymru) reported from Cardiff, Wales

    @SarahBell85 @SkyHelpTeam It’s down in Cardiff too so unlikely your device

  • sarahtattoo13 Sarah Harvey (@sarahtattoo13) reported from Abertridwr, Wales

    @SkyUK Hi, I upgraded and activated my free year of discovery+ but everytime I try to use it on my box its says I need to upgrade? Can you help please? 🙏🏼🙏🏼

  • TanJanDav Tania Davies (@TanJanDav) reported from Cardiff, Wales

    @SkyHelpTeam They cut me off after they send a text!!! So frustrating. I am calling the published customer service number!!! I have tried all suggested directives in the website I just need help from a human !!

  • kev_Cymru Kevin D 🏴󠁧󠁢󠁷󠁬󠁳󠁿🍺🏒🏳️‍🌈 (@kev_Cymru) reported from Cardiff, Wales

    @ChristianFish3 @SkyHelpTeam Mine is down. In city centre

  • glenn_nnelg9 Glenn Holloway (@glenn_nnelg9) reported from Llantrisant, Wales

    @SkyHelpTeam Again sky mess our broadband up. Without broadband for almost a month and now you turn it back off again and you can't turn it back on until the 7th of Jan. #workingfromhome #nointernet #help

  • alunT Alun Thomas (@alunT) reported from Cardiff, Wales

    @SkyHelpTeam You need to employ more people. Everytime i have called over the previous 20 years with a problem i wait far too long. Customer retentions and sales answer far quicker! #sky

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

  • UKEmpLawyer James Moss (@UKEmpLawyer) reported from Newport, Wales

    @100Climbs @ibiza74pete1 Brilliant! Snag is, though I threaten to do this, the kids know I need to keep it on in order to run my business! Does anyone know if it's possible to divide the wifi signal so I can keep one channel on (password protected) but switch off the other? I use Sky. @SkyHelpTeam

  • gareth_thmpsn Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales

    @SkyHelpTeam guys do you have a telephone number where I can speak to someone? Your automated service just keeps going around in a circle & repeating its self.

  • srp0000 Shaun Porter (@srp0000) reported from Newport, Wales

    Wtf is wrong with the sound @SkySports #MUNEVE ?

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

  • TanJanDav Tania Davies (@TanJanDav) reported from Cardiff, Wales

    @SkyHelpTeam how do I get to talk to a human at customer service? I keep calling and the computer texts me a link to the website. You have already done that.!this is shocking service

  • AndrewCorten andrew corten (@AndrewCorten) reported from Newport, Wales

    @GNev2 how ******** do @SkySports allow such a biased prick like you commentate on a Man U game ? You are a disgrace #biased #disgrace

  • TanJanDav Tania Davies (@TanJanDav) reported from Cardiff, Wales

    @SkyHelpTeam Good morning, I have been having issues with my broadband for 3 weeks. Randomly my devices will not connect to the internet. The amber face appears as well as flashing on occasion . Seems to happen on a weekend and in the Evening? Can you help? Thanks

  • ricardofodol Richard A. Hughes (@ricardofodol) reported from Llanharan, Wales

    @AndrewMorganRCT @skytv @SkyHelpTeam you're better this, help Cllr Morgan out

  • GerJDav Gerald J Davies (@GerJDav) reported from Caerphilly, Wales

    @_drane @SkyUK If you use your hotspot try balancing your phone near an open window It might help the phone signal get in if you’ve got coated or treated glass

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • BradJoy93 Brad Joy (@BradJoy93) reported

    Just rang @SkyUK to cancel because they’re so ****, to then get told I can’t cancel only they can. Really don’t know who they think they are, I’ve cancelled the direct debit with the bank anyway so you’re not getting paid so just cancel my account 👍

  • simplyjitu Jitendra Singh (जितेन्द्र सिंह) (@simplyjitu) reported

    @TataSky @RNTata2000 @SkyUK Ystdy I installed tatasky, installed wrongly by S Engr. Today, complained to customer care same guy installed properly but they charged fr same. Why should I have to pay for their mistake & amount has been deducted from my balance without prior info.

  • emmarachel10 Emma Elsender (@emmarachel10) reported

    @SkyHelpTeam Yes I’ve tried those and it’s still not working properly

  • SammyA90 Samantha Taylor (@SammyA90) reported

    @SkyHelpTeam struggling to find how I can contact your team. My wifi consistently drops out. I think there is a problem with my router. Can someone help?

  • enzostafford113 ENZO STAFFORD (@enzostafford113) reported

    @SkyHelpTeam Hi I have booked an engineer for tomorrow to look at my broadband problem. I would like to know if it will be someone from sky or will it be someone from BT?

  • BradJoy93 Brad Joy (@BradJoy93) reported

    @SkyHelpTeam I’ve been a customer for 9 years and I’ve ALWAYS found your customer service 💩Youre mega expensive, internet is rubbish, so many other options now, cheaper alternatives, 💩 customer service, a change to my own finances (covid). I should be able to cancel (with a fee) when I want

  • LeslieRcdson Leslie Richardson (@LeslieRcdson) reported

    @Adeoxford180 @RedDevilxx7 @SkySports Would never have guessed you are a United follower with that opinion !!! Look at what happened not what you was hoping for at the time. McGuire lack of pace clearly got him in a bad position

  • audreykavanagh1 audrey kavanagh (@audreykavanagh1) reported

    @SkySports It was never a peno the boyo tripped himself up

  • FredMerrydown Freddie Merrydown (@FredMerrydown) reported

    @bandwagon @SkyFootball @SkySports They've got bugger all else to talk about. Crap game.

  • BradJoy93 Brad Joy (@BradJoy93) reported

    @SkyHelpTeam A shining example here of how sky treat their customers. Me: hi sky, can’t afford you anymore Sky: TOUGH **** PEASANT, PAY ME OR ELSE!!!! What would I use the link for? There’s literally not been 1 option you’ve offered me