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Sky outages and service status in Radyr, Wales

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 1 outage signal in the last 24 hours around Radyr, including 1 direct report.
  • The most common problems reported in this area mention Internet, TV, and Phone.
  • The most recent signal from this area was received Aug 20, 9:54 AM GMT+1.
  • 33% Internet (33%)
  • 33% TV (33%)
  • 22% Phone (22%)
  • 6% Total Blackout (6%)
  • 6% Wi-fi (6%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Radyr, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Radyr, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 20: Problems at Sky

Sky is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Radyr, Wales

The most recent Sky outage reports came from the following cities: Caerphilly, Blackwood, Mountain Ash, Cardiff, Penarth, Newport, Tonypandy, Bargoed, Treharris, Porth, Hengoed, Cwmbran, and Pontypridd.

CityProblem TypeReport Time
Caerphilly TV 11 hours ago
Blackwood Wi-fi 1 day ago
Mountain Ash Internet 2 days ago
Cardiff Total Blackout 2 days ago
Cardiff Internet 6 days ago
Cardiff TV 6 days ago

Nearby cities with recent reports

Cardiff

4 recent signals

2 days ago
Newport

2 recent signals

7 days ago
Caerphilly

1 recent signals

11 hours ago
Blackwood

1 recent signals

1 day ago
Mountain Ash

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Radyr, Wales

Latest outage, problems and issue reports in Radyr and nearby locations:

  • wenglishpaul
    Paul Scanlon 🏃‍♂️🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁥󠁮󠁧󠁿🏃🎖 (@wenglishpaul) reported from Cardiff, Wales

    So after 20 years of being a @skytv customer. @SkyHelpTeam are happy to loose me as a customer absolutely disgusting attitude. To say I'm furious is an understatement #poorservice

  • kev_Cymru
    Kevin D 🏴󠁧󠁢󠁷󠁬󠁳󠁿🍺🏒🏳️‍🌈 (@kev_Cymru) reported from Cardiff, Wales

    @ChristianFish3 @SkyHelpTeam Mine is down. In city centre

  • StevePither
    Steven Pither (@StevePither) reported from Treorchy, Wales

    @SkyHelpTeam can you please confirm if theres an issue with broadband in my area or its specific to my house if I give post code?. It's been on and off all afternoon..

  • SamReesCS
    Sam Rees (@SamReesCS) reported from Newport, Wales

    @SkyHelpTeam really disappointing customer care lately from Sky. Seems as when you’ve transferred call centres abroad, the level of care, support and knowledge has dropped significantly. Call for one simple account change and the guys amends all my packages to curate the deal he

  • Welsh_Saint14
    Ryan Davenport (@Welsh_Saint14) reported from Cardiff, Wales

    @SkyHelpTeam Having issues regarding my account, we have re-joined sky but as I used my email address from previous account before we left im not being shown anything on the account,just had confirmation emails and text messages so can't see anything regarding reschedule

  • Gezzyroberts
    Geraint Roberts (@Gezzyroberts) reported from Panteg, Wales

    @SkyHelpTeam hi, I'm looking for a customer service number, could you please send me one. Thanks

  • paullittle1977
    Paul Little (@paullittle1977) reported from Newport, Wales

    How is McIlroy playing again this afternoon, hasn’t played well in months and poor this morning @SkySports @SkySportsGolf

  • gingio
    Shane Andrews MBE 💙 (@gingio) reported from Cardiff, Wales

    @SkyHelpTeam hi, my sky Q and my other box that mirrors it hasn’t been working for 5 hours now. Is there an issue in Cardiff?

  • UKEmpLawyer
    James Moss (@UKEmpLawyer) reported from Newport, Wales

    @100Climbs @ibiza74pete1 Brilliant! Snag is, though I threaten to do this, the kids know I need to keep it on in order to run my business! Does anyone know if it's possible to divide the wifi signal so I can keep one channel on (password protected) but switch off the other? I use Sky. @SkyHelpTeam

  • faT_Taf_213
    LeaveMyArseAlona (@faT_Taf_213) reported from Cardiff, Wales

    @DonVito29985036 @SkySportsPL @SkySports They can’t win anything with a captain that has never lifted a single trophy in his career.Better off going with Hendo as captain,at least he knows what is needed to win trophies. Kane just wants individual glory.That is exactly why he never squared the ball to Sterling at the WC

  • xWeLsH_DaZzLeRx
    Daz Llewellyn (@xWeLsH_DaZzLeRx) reported from Pontypridd, Wales

    @chrismuzza @SkyHelpTeam Here with you Chris. Sat down for movie night and my screen started buffering and lost connection. Contacted @Pornhub but it's not them. It's my Internet. I need to know if the plumber had fixed the shower for his sister!

  • TheRhysDavidson
    Rhys Davidson (@TheRhysDavidson) reported from Cathays, Wales

    @SkySports is **** … 3 sets of adverts during half time!

  • BarryWebster79
    Barry Webster (@BarryWebster79) reported from Pontypridd, Wales

    @SkyHelpTeam yet another Broadband outage. Any update on when it’s likely to be fixed?? You say Cardiff and the South West, but the problem seems to be the whole of South Wales not just Cardiff

  • kevinpurse
    kevinpurse (@kevinpurse) reported from Cardiff, Wales

    @SkyHelpTeam I'm having trouble with my Internet connection it keeps cutting out would like a swift response please

  • SimonBurford83
    Simon Burford (@SimonBurford83) reported from Llantwit Major, Wales

    @SkyUK broadband down again in Llantwit Major. What’s going on? This is happening all the time at the moment!!!!

  • StaceyWorboys
    Stacey Worboys (@StaceyWorboys) reported from Pontypridd, Wales

    @SkyHelpTeam is there issues with using the SkyGo app on iPhone? I’ve been unable to use it for a few weeks now. Doesn’t do anything when I try to watch something, just black screen with loading cog.

  • TanJanDav
    Tania Davies (@TanJanDav) reported from Cardiff, Wales

    @SkyHelpTeam Good morning, I have been having issues with my broadband for 3 weeks. Randomly my devices will not connect to the internet. The amber face appears as well as flashing on occasion . Seems to happen on a weekend and in the Evening? Can you help? Thanks

  • laurarose13521
    Laura-Rose 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈 (@laurarose13521) reported from Cardiff, Wales

    @SkyUK I have a large phone bill. My phone has been cut off so I can’t receive texts or calls. I am trying to pay the bill but the payment won’t go through because the passcode text won’t go through See the problem? HELP

  • t1mlea
    Tim Learmonth (@t1mlea) reported from Tylorstown, Wales

    I swear we need to change ISP and TV providers. Nearly all of our channels don't get signal all of a sudden and the apparently 30Mbps Internet keeps cutting out. Doing my head in now @SkyUK

  • StevePither
    Steven Pither (@StevePither) reported from Treorchy, Wales

    Anyone else's @SkyUK broadband down in the #Rhondda #SouthWales area? @SkyHelpTeam

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • _whosthatjess
    Jessica (@_whosthatjess) reported

    Hi @SkyUK, you’ve ripped my Nan off for around £5000 and are refusing to help her get this money back. She’s a pensioner and doesn’t have this to spare. She’s been offered a phone line at £10pm but I’m not sure how this helps anyone but you?

  • FeelitWorking
    aka James Bond (@FeelitWorking) reported

    @Sargy7 @FouldsAilsa @SkyUK Ask for proof with a reference number you can check. If they can't provide it, they can't prove "later than expected delivery". When I was with VM they allowed a month to post stuff back, but offered to collect it. Awful company to deal with.

  • ben_slack28
    Benjamin Slack (@ben_slack28) reported

    I recently cancelled my @SkyUK package. They sent me a survey to complete: about joining Sky. Indicative of why I left. Low effort. Poor customer service. Out of contract cancellation is a con. And the user interface of the tv platform is terrible.

  • Johnhungryb
    John (@Johnhungryb) reported

    Watching Wycombe Wanderers and reading on skysports plus camera quality is awful constantly buffering is it just me ? @SkyFootball @wwfcofficial

  • djcwarbs1
    djcwarbs (@djcwarbs1) reported

    @TheClubLiveTw @SkySports Nah, I got Newcastle staying up, I don't see them going down!

  • rub5ter
    Chris Hall (@rub5ter) reported

    @SkyUK I have spent two hours trying to reduce my mother’s TV package. My mother has dementia. My mother has been a sky customer for over 30 years. I logged on to her account online but of course you can’t reduce your package on there adding more cost ….. no problem. Shameful!

  • 154PinkChairs
    Hopper (@154PinkChairs) reported

    @SkySports why is the streaming service not working for live matches??

  • BSBJULIE78
    Julie Backstreet (@BSBJULIE78) reported

    @virginmedia Awful timing for a software update of @SkySports All over the weekend 🙄 Hope there is going to be some reduction in my bill?

  • utarg
    Mike Cook (@utarg) reported

    @virginmedia @SkySports explain why I am paying for red button service to watch matches and the service is not working....

  • GprodIan
    Ian G (@GprodIan) reported

    @Sargy7 @SkyUK I did 15 years, I got treated poorly after cancelling after having to take their sky stream product. They hustled me to return the equipment for weeks but I put in an official complaint. They stopped hustling and acknowledged they received the equipment. Royal mail equally bad.