Sky Outage Report in Radyr, Cardiff, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Radyr, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Radyr and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 09: Problems at Sky
Sky is having issues since 08:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Radyr, Cardiff, Wales
The most recent Sky outage reports came from the following cities: Treorchy, Blackwood, Cardiff, Cwmbran, Newport, Caerphilly, Porth, Hengoed, Pontypridd, Bargoed, Treharris, Barry, Penarth, Ferndale and Tonypandy.
| City | Problem Type | Report Time |
|---|---|---|
| TV | ||
| TV | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Radyr, Wales
Latest outage, problems and issue reports in Radyr and nearby locations:
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Gerald J Davies
(@GerJDav) reported
from
Caerphilly, Wales
@_drane @SkyUK If you use your hotspot try balancing your phone near an open window It might help the phone signal get in if you’ve got coated or treated glass
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Richard A. Hughes
(@ricardofodol) reported
from
Llanharan, Wales
Very excited to be getting FTTP...fibre broadband... to the property Monday...years of intermittent issues hopefully gone...150 Mbps here we come @SkyUK
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Shane Andrews MBE 💙
(@gingio) reported
from
Cardiff, Wales
@SkyHelpTeam hi, my sky Q and my other box that mirrors it hasn’t been working for 5 hours now. Is there an issue in Cardiff?
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Shaun Porter
(@srp0000) reported
from
Newport, Wales
Wtf is wrong with the sound @SkySports #MUNEVE ?
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James
(@jamestuck) reported
from
Cardiff, Wales
@SkyHelpTeam This is no help at all. I need to actually speak to someone but you don’t allow me. Ultimately the process to return my old device was not followed by Sky so never happened.
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Darth Noga
(@darth_noga) reported
from
Barry, Wales
How ******** does Martin Tyler get paid for commentary? @SkySports It’s like razor blades on your eyeballs
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Kevin D 🏴🍺🏒🏳️🌈
(@kev_Cymru) reported
from
Cardiff, Wales
@SarahBell85 @SkyHelpTeam It’s down in Cardiff too so unlikely your device
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Colmitchell🏴
(@Colmitchell1) reported
from
Tylorstown, Wales
@SkyHelpTeam my landline and broadband are not working again, I’ve tried to call and been on hold for 45 mins. It has not been working probably since Xmas
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Kevin D 🏴🍺🏒🏳️🌈
(@kev_Cymru) reported
from
Cardiff, Wales
@ChristianFish3 @SkyHelpTeam Mine is down. In city centre
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LeaveMyArseAlona
(@faT_Taf_213) reported
from
Cardiff, Wales
@DonVito29985036 @SkySportsPL @SkySports He did not square that ball to Sterling and he has never won a single trophy in his life. He will not win his first trophy with England. He’s not a winner & those are the facts . Come back when he’s actually won something of significance.
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#HelloMyNameIsSimon🏴
(@amphlett_sg) reported
from
Cardiff, Wales
@SkyHelpTeam my mother in law ordered multiscreen in December and has been paying for it but no Minibox can you help ? Tried online & phone but going round in circles!
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Richard A. Hughes
(@ricardofodol) reported
from
Llanharan, Wales
@AndrewMorganRCT @skytv @SkyHelpTeam you're better this, help Cllr Morgan out
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Tim Bishop
(@WelshBish) reported
from
Maesycwmmer, Wales
@SkyHelpTeam do you offer any boosters for WiFi? Im@just 4 meters away from the router in another room and it’s so slow
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Mark Davies
(@MarkDav59132946) reported
from
Tonypandy, Wales
@SkySports can you tell me if people wanted to cancel their contracts early because of the extra charges in April if they would be allowed? I am sure if enough people did this you would soon change your mind. A company as big as yours and people are struggling enough with the
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@SkyHelpTeam You need to employ more people. Everytime i have called over the previous 20 years with a problem i wait far too long. Customer retentions and sales answer far quicker! #sky
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LeaveMyArseAlona
(@faT_Taf_213) reported
from
Cardiff, Wales
@DonVito29985036 @SkySportsPL @SkySports They can’t win anything with a captain that has never lifted a single trophy in his career.Better off going with Hendo as captain,at least he knows what is needed to win trophies. Kane just wants individual glory.That is exactly why he never squared the ball to Sterling at the WC
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kip
(@kiplin1995) reported
from
Llanharry, Wales
@SkyHelpTeam fibre down in Pontyclun, South Wales by any chance? #SkyDown
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James
(@jamestuck) reported
from
Cardiff, Wales
@SkyHelpTeam apparently you’ve cancelled my mobile phone swap because I didn’t send my old phone back in the packaging you never sent me. It sure what more I can do because getting in touch with you is like trying to unravel the mystery of how the universe started. #helpme
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Kevin D 🏴🍺🏒🏳️🌈
(@kev_Cymru) reported
from
Cardiff, Wales
@SkyHelpTeam broadband is down, is there an outage in the Cardiff area ? #cardiff #skybroadband
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David Goddard 🏴
(@DaioGoddard) reported
from
Treharris, Wales
@Burgy_Tog @SkySports If it was the foot sweep that put him down then he should be able to beat the count. Always takes the easy way out Molina
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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TAFFY BLUE⭐⭐
(@andyhillman1977) reported
@SkyHelpTeam @LifeLongGooner Are you an idiot? New and existing customers it states or is it false advertising and an ombudsman needs to get involved
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TAFFY BLUE⭐⭐
(@andyhillman1977) reported
@SkyHelpTeam @LifeLongGooner New and existing customers are a freaking idiot or what
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Mark Dawson
(@MarkCDawson) reported
@SkyUK we waited 4 months for 500mb/s broadband download speed, after 2 weeks we’re getting 39mb/s. That’s pretty horrific #poorservice #broadband #complaint
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matt clarke
(@mattcla07130232) reported
@SkyHelpTeam Unable to access paramount plus after 7 days of having my sky q box..rang every night! Same old response.. lip service,just getting phobed off........
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Jake Black
(@BaldForceOne) reported
@EE Mobile bill going up by 14%!? Congratulations, you've just lost a customer to @SkyUK Mobile!
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KCM83🏴
(@Karen93900964) reported
@SkyHelpTeam @WeAreOpenreach shocking customer service been without internet for 10days now. No information provided by either company on when the issue will be resolved!
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Lesley Gracie 🏴☠️
(@LesleyGracie) reported
@SkyHelpTeam Unfortunately your help article fixes have been tried several times, and the signal remains appalling. My partner and I are both on Sky mobile with new iPhones and encounter the same issue city and UK wide.
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Scott Cain
(@scottcain1312) reported
What’s crack @SkySports @SkySportsDarts why is darts 🎯 on mix moved really down the list ?? #PremierLeagueDarts
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Razina.
(@RazinaU_) reported
@JoeAinscough92 @skytv If you cancel the customer cancellation team tend to ring you a week or so later to give you a decent package. That’s what I always do (inc SkySports and BTSport etc).
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Phil
(@InfernArchitect) reported
@SkyHelpTeam internet has been down 5 times in the last two weeks. Simply not good enough