Sky Outage Report in Radyr, Cardiff, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Radyr, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Radyr and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 14: Problems at Sky
Sky is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Radyr, Cardiff, Wales
The most recent Sky outage reports came from the following cities: Porth, Newport, Tonypandy, Pontypridd, Blackwood, Cardiff, Caerphilly, Pontyclun, Treharris, Hengoed, Cwmbran, Ynysddu, Ferndale, Treorchy and Barry.
| City | Problem Type | Report Time |
|---|---|---|
 Porth |
TV | |
| Newport |
Wi-fi | |
| Tonypandy |
Wi-fi | |
| Pontypridd |
TV | |
| Blackwood |
Wi-fi | |
| Newport |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Radyr, Wales
Latest outage, problems and issue reports in Radyr and nearby locations:
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Matt Addicott
(@mattaddicott) reported
from
Mountain Ash, Wales
@SkyHelpTeam broadband down CF45 South Wales ?
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Riddy 🇬🇧 🦢🦢🦢🦢🏴
(@Riddy81) reported
from
Cardiff, Wales
If @SkySports don't show the south wales Derby, I swear I will cancel my sky subscription and going forward i will stream every game illegally to as many people as I can fit in my front room.. sort it out
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🏴Claire🏴
(@Dimclem_) reported
from
Cardiff, Wales
@SkyHelpTeam can you tell me why the Apple TV app is not working?
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Emma 🏳️🌈🏳️⚧️🖤🇪🇺🏴
(@EmmaLouiseTho13) reported
from
Mountain Ash, Wales
@SkyHelpTeam what exactly am I paying for? Our broadband has been down since 3pm... This is ridiculous 😒
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suzanna thomas
(@suzannathomas) reported
from
Cardiff, Wales
@SkyHelpTeam can you please tell me why it is so hard for you to send a router out so it arrives before the installers. 3 weeks since we upgraded and bt arrive this morning our router not till this afternoon. Cant do the proper checks. Shocking service for the price we pay.
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Noga Fett
(@darth_noga) reported
from
Barry, Wales
Absolutely shocking service from @virginmedia a 47% price increase for a customer of over 25 years and would rather lose a customer than give us a deal that new customers get. @BTCare @SkyHelpTeam can you do any better?
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Kelly ladd
(@kellyladd78) reported
from
Cardiff, Wales
@SkyHelpTeam Your test doesn’t show upload speeds which is exactly where the issue is ?
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david.burns
(@david_burns62) reported
from
Penllyn, Wales
@ChelseaFC I know they have gone off the boil but @SkySports a bit harsh ? 56: OFFSIDE! Alonso plays as neat one-two in and around the Wolves area with Ziyech, before striding forward into the box and thumping a **** against the bar - only for the flag to then go up for offside.
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It's a Moose and a Sloth 🚲🚴🍷🍺🏉 🎸🎶🌈🎻🦥🪕
(@David_Moose) reported
from
Penarth, Wales
Anyone else @SkyHelpTeam TV down?
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Stacey Worboys
(@StaceyWorboys) reported
from
Pontypridd, Wales
@SkyHelpTeam is there issues with using the SkyGo app on iPhone? I’ve been unable to use it for a few weeks now. Doesn’t do anything when I try to watch something, just black screen with loading cog.
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Kelly ladd
(@kellyladd78) reported
from
Cardiff, Wales
@SkyHelpTeam We have had no stop issues with Sky Broadway over the the last few months since the installation of Sky Q - with the lash engineer visit only on Friday - we pay a fortune for a second class service of late !
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Laura-Rose 🏴🏳️🌈
(@laurarose13521) reported
from
Cardiff, Wales
@SkyHelpTeam I know how to pay my bill my issue is with the text to verify the payment it can’t go through because my phone cut off
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Louis Moore
(@mrlouismoore) reported
from
Bargoed, Wales
@craigreddy @SkyUK One of the boys suggested it to me, pal. Never thought of going with them but he said he’s never had a problem and signal has never dropped. Get a £70 reward voucher as well apparently!
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Geraint Roberts
(@Gezzyroberts) reported
from
Panteg, Wales
@SkyHelpTeam hi, I'm looking for a customer service number, could you please send me one. Thanks
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Thom
(@thomjamesmcc) reported
from
Cardiff, Wales
Is Sky Mobile service always terrible in Cardiff? None of my apps (including the most important ones 👀) aren’t working!! @SkyHelpTeam
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Soozles 🏴💙
(@soozles_) reported
from
Barry, Wales
@SkyHelpTeam my sky a box will not reconnect to the internet. I’ve tried repeatedly for the last 2 hours and still nothing. No issue with the internet
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Ryan Davenport
(@Welsh_Saint14) reported
from
Cardiff, Wales
@SkyHelpTeam Having issues regarding my account, we have re-joined sky but as I used my email address from previous account before we left im not being shown anything on the account,just had confirmation emails and text messages so can't see anything regarding reschedule
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🏴Claire🏴
(@Dimclem_) reported
from
Cardiff, Wales
@SkyHelpTeam it is not even 14 days since I joined Sky and my Q box has to be replaced. Do you think this is acceptable? I look forward to hearing how you intend to compensate me for the inconvenience and poor ‘service’.
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Laura-Rose 🏴🏳️🌈
(@laurarose13521) reported
from
Cardiff, Wales
@SkyUK I have a large phone bill. My phone has been cut off so I can’t receive texts or calls. I am trying to pay the bill but the payment won’t go through because the passcode text won’t go through See the problem? HELP
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captains log
(@kirkyboy79) reported
from
Cardiff, Wales
Listening to the @SkySports commentary yesterday you should hang your heads in shame every 2 minutes biased to sheff utd it was embarrassing.i mean #nffc stuffed em and there was no great accolade for us .they where hoping the blades would score.hope we stuff on tues
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Spirit of Paisley (gober)
(@spiritofpaisley) reported
@samurainews5 @AnfieldAgenda @SkySports keep liking your own comment mate. act like a kid. wanted to ratio'd me so bad and winning this argument. pure kiddo
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Sean
(@kelbrookclaret) reported
@SkyHelpTeam are there any plans to improve data signal for your mobile network? Often have signal but no data access. Cheap deals are great, but no good with such poor service. Seriously considering leaving.
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Tales of the Blanco
(@samurainews5) reported
@spiritofpaisley @AnfieldAgenda @SkySports I can say that Fabrizio many things wrong, does that mean he is a bad journalist? Everyone has misses here and there, even Ornstein
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✨Victoria Beacham✨
(@Victori35960218) reported
@SkyUK We are paying every month for this and haven’t had guaranteed broadband since Aug. Can’t cancel otherwise we will lose any amount of compensation we are owed..
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Simon Wells
(@SiWellsy) reported
@SkyHelpTeam Help to get the hub that was due to be delivered in the 23rd January! Can you help get that hub dispatched and arrived in time for the next EFL semi final tomorrow??? The hub is pending, Sky are saying we have to wait 72hrs for anyone to do anything #badcustomerservice
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Simon Wells
(@SiWellsy) reported
@SkyHelpTeam need to be doing some help asap. We have no internet despite ordering in the 18th December. You need to resolve this now and get a hub dispatched asap to arrive by tomorrow. That is not beyond your capabilities. It was due to be here on Monday. @lovemoney_com
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Andrew Neil
(@AndrewN41742137) reported
Contacted Sky maybe 4 weeks about a replacement sky remote as the one they provided did not work this isn't the first time! I'm on my 3 remote as 2 sent didn't work and 2 sky glass as first one speaker popped! Someone please help me get a remote @SkyHelpTeam
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Robbie Paul-Stone
(@RobbiePaulStone) reported
@SkyHelpTeam Not a Sky Broadband customer, the main box is however connected by Wi-Fi
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AM
(@maryfelix1980) reported
@SkyHelpTeam hello :) hope you’re well - I currently subscribe to discovery plus but my sky glass is showing it’s included in the package. If I cancel my paid subscription to them am I still eligible to use it for free via sky?
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Paul Reeves
(@PaulRee94825232) reported
@SkyHelpTeam Hi, my Sky Internet went down at midnight. Somehow, my router had factory reset, so I had to re input my passwords. But my 150mb wifi is currently 10mb around the house. So, no minis are working. Im not the only one in my area, Caerphilly.