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Sky outages and service status in Radyr, Wales

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 1 outage signal in the last 24 hours around Radyr, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received May 18, 1:59 PM GMT+1.
  • 59% Internet (59%)
  • 18% Wi-fi (18%)
  • 14% E-mail (14%)
  • 5% Total Blackout (5%)
  • 5% TV (5%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Radyr, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Radyr, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 19: Problems at Sky

Sky is having issues since 08:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Radyr, Wales

The most recent Sky outage reports came from the following cities: Hengoed, Bargoed, Ferndale, Cardiff, Newport, Blackwood, Cwmbran, Caerphilly, Barry, Treharris, Pontypridd, and Tonypandy.

CityProblem TypeReport Time
Hengoed Internet 12 hours ago
Bargoed TV 1 day ago
Ferndale Internet 2 days ago
Cardiff Wi-fi 3 days ago
Newport Internet 4 days ago
Cardiff Internet 7 days ago

Nearby cities with recent reports

Cardiff

2 recent signals

3 days ago
Hengoed

1 recent signals

12 hours ago
Bargoed

1 recent signals

1 day ago
Ferndale

1 recent signals

2 days ago
Newport

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Radyr, Wales

Latest outage, problems and issue reports in Radyr and nearby locations:

  • gooner1947
    Peter N (@gooner1947) reported from Blackwood, Wales

    @stuafc71 @SkySports @FA_PGMOL Another one of the mysteries of VAR. Its all garbage

  • suzannathomas
    suzanna thomas (@suzannathomas) reported from Cardiff, Wales

    @SkyHelpTeam can you please tell me why it is so hard for you to send a router out so it arrives before the installers. 3 weeks since we upgraded and bt arrive this morning our router not till this afternoon. Cant do the proper checks. Shocking service for the price we pay.

  • ThomasBroad1
    Brother Biscuit (@ThomasBroad1) reported from Cardiff, Wales

    @jacobwyn29 @SkySports @premierleague Photo fix

  • laurarose13521
    Laura-Rose 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈 (@laurarose13521) reported from Cardiff, Wales

    @SkyUK I have a large phone bill. My phone has been cut off so I can’t receive texts or calls. I am trying to pay the bill but the payment won’t go through because the passcode text won’t go through See the problem? HELP

  • mikeyroberts81
    Mikey Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@mikeyroberts81) reported from Cardiff, Wales

    Hey @SkyHelpTeam any chance you can stop slowing down my broadband? I know what the trick it, to make me upgrade to a 'faster service'. What I'll do instead is find a better provider.

  • gareth_thmpsn
    Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales

    @SkyHelpTeam They’ve resent the setting but apparently can take 4hrs. So waiting … 3rd issue in as many weeks.

  • DaioGoddard
    David Goddard 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DaioGoddard) reported from Treharris, Wales

    @SkyHelpTeam im disgusted what youve done to my tv background. How do i make a complaint

  • peterrobey
    Peter Robey (@peterrobey) reported from Risca, Wales

    @SkyHelpTeam Help needed please, Sky customer is shocking! I was promised a call from Sky technical support tonight at 7pm - no call! Very disappointed! Still no Broadband since installation of new Ultrafast 1. Just disgraceful!

  • gareth_thmpsn
    Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales

    @SkyHelpTeam guys do you have a telephone number where I can speak to someone? Your automated service just keeps going around in a circle & repeating its self.

  • alunT
    Alun Thomas (@alunT) reported from Cardiff, Wales

    It has been down for over 12 hours now @SkyHelpTeam when should i expect my broadband, security, ring doorbell and Sky Q box to be up and working? #skydown #skybroadband

  • DaioGoddard
    David Goddard 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DaioGoddard) reported from Treharris, Wales

    @SkyHelpTeam im disgusted what youve done to my tv background. Absolute disgrace. How do i make a complaint?

  • JamesHenryEades
    ✈TheConcordeSpiritPsychicMedium✈ (@JamesHenryEades) reported from Pencoed, Wales

    @SkyHelpTeam my broadband is super slow!! I’m paying for sky ultra fast I’m only getting 33.3 Mb per second 😤 I was getting over 100!!

  • kirkyboy79
    captains log (@kirkyboy79) reported from Cardiff, Wales

    Listening to the @SkySports commentary yesterday you should hang your heads in shame every 2 minutes biased to sheff utd it was embarrassing.i mean #nffc stuffed em and there was no great accolade for us .they where hoping the blades would score.hope we stuff on tues

  • laurarose13521
    Laura-Rose 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈 (@laurarose13521) reported from Cardiff, Wales

    @SkyHelpTeam I know how to pay my bill my issue is with the text to verify the payment it can’t go through because my phone cut off

  • NigelBlues
    Nigel Harris (@NigelBlues) reported from Barry, Wales

    @SkyHelpTeam Still no Sky broadband across South Wales inc CF63 where I live since yesterday evening! All the while, you are shut with no support or updates. I should be working right now on a key deadline project and holding key online meetings from 730am. This is ridiculous.

  • Nthorney
    Neil Thorneycroft (@Nthorney) reported from Newport, Wales

    Do we have to have all this crap (the banners) on the screen? @the100 @SkySports

  • daviddoodlebug
    🏴󠁧󠁢󠁷󠁬󠁳󠁿 Doodlebug BSc 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@daviddoodlebug) reported from Llantrisant, Wales

    @SkyHelpTeam Openreach say I has fttp. Your system says no. Why? I want to pay you more!!! Several emails and calls and not resolved. Last one to my wife was rude + condescending. Not happy. Due for renewal soon. If you want my business get it sorted.

  • kev_Cymru
    Kevin D 🏴󠁧󠁢󠁷󠁬󠁳󠁿🍺🏒🏳️‍🌈 (@kev_Cymru) reported from Cardiff, Wales

    @ChristianFish3 @SkyHelpTeam Mine is down. In city centre

  • alunT
    Alun Thomas (@alunT) reported from Cardiff, Wales

    @SkyHelpTeam You need to employ more people. Everytime i have called over the previous 20 years with a problem i wait far too long. Customer retentions and sales answer far quicker! #sky

  • ricardofodol
    Richard A. Hughes (@ricardofodol) reported from Llanharan, Wales

    @AndrewMorganRCT @skytv @SkyHelpTeam you're better this, help Cllr Morgan out

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • _Missus_k
    Andrea (@_Missus_k) reported

    @Izzywatsonwo @iRuntheshow1 @SkySports So what about all the decisions that have gone against Celtic? Awh yeah they don’t matter as don’t directly affect any other club. Celtic fans have been calling it out for years but were labelled paranoid or “always cheated, never defeated”.

  • DaleySteven
    Steven Daley (@DaleySteven) reported

    @ScotlandSky @SkySports How did Martin Tyler put it back then? Agueerrroooo… I swear you’ll never see anything like this ever again, is what I think he said, well today you just might, and that apples to either side as well.

  • tenchylad
    SJT (@tenchylad) reported

    @SkySports Unfortunately this past 10 days have now tuned Southampton nationally into one of them clubs no one likes and wants to fail. Yet its their fans that will suffer the most , not the players , manager or owners.

  • AP_1901
    AP (@AP_1901) reported

    @ryan_rodwell @SkySports You are kidding? He does absolutely all of it. He checks the player, he steps across and looks down, then steps on him.

  • ollie_walker
    Ollie Walker (@ollie_walker) reported

    @AFC_Gooner_Mark @SkySports Bad form from Sky not consulting your son’s GCSE timetable before scheduling the match.

  • AFC_Gooner_Mark
    Mark (@AFC_Gooner_Mark) reported

    @ColHal77 @SkySports It's probably fine for people who are more local but I'm on the south coast these days so travel is the issue.. The over reaction here is what epitomises the majority of people on this app.

  • GabbyHeysus
    G.Heysus (@GabbyHeysus) reported

    @AFC_Gooner_Mark @SkySports Still doesn’t change the fact ST holders can look down on certain games, then act chivalrous when putting their ticket on TX

  • RobEllis1183719
    Rob Ellis (@RobEllis1183719) reported

    @SkyUK me Saturday. Still waiting. Funny how a new customer doesn't get charged £40. For someone who has spent approx £10k over the years with you, absolutely shocking treatment.

  • _Missus_k
    Andrea (@_Missus_k) reported

    @Izzywatsonwo @iRuntheshow1 @SkySports The problem appears to be that they DID do their job properly. Do you think if Motherwell had conceded a late penalty against Rangers instead of Celtic there would be the same mass hysteria? The answer is undoubtedly no.

  • thegoon65
    thegoon65 🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@thegoon65) reported from Southport, England

    @SimonLester2468 @tedio74 @SkySports What he shows is the sheer ignorance of city fans he basically says **** your youth team they mean nothing. Once the 115 are found guilty there youth players become all they have left what an idiot