Sky outages and service status in Radyr, Wales
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 3 outage signals in the last 24 hours around Radyr, including 3 direct reports.
- The most common problems reported in this area mention TV, Internet, and Phone.
- The most recent signal from this area was received Aug 14, 10:51 PM GMT+1.
- TV (36%)
- Internet (31%)
- Phone (22%)
- Total Blackout (6%)
- Wi-fi (6%)
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Radyr, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Radyr, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 15: Problems at Sky
Sky is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Radyr, Wales
The most recent Sky outage reports came from the following cities: Cardiff, Penarth, Newport, Tonypandy, Caerphilly, Bargoed, Treharris, Mountain Ash, Porth, Blackwood, Hengoed, Cwmbran, Pontypridd, and Treorchy.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff
|
Internet | 18 hours ago |
|
Cardiff
|
TV | 22 hours ago |
|
Penarth
|
TV | 22 hours ago |
|
Newport
|
TV | 2 days ago |
|
Tonypandy
|
Phone | 2 days ago |
|
Cardiff
|
Internet | 2 days ago |
Nearby cities with recent reports
7 recent signals
3 recent signals
3 recent signals
1 recent signals
1 recent signals
Community Discussion
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Sky Issues Reports Near Radyr, Wales
Latest outage, problems and issue reports in Radyr and nearby locations:
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Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales@SkyHelpTeam guys do you have a telephone number where I can speak to someone? Your automated service just keeps going around in a circle & repeating its self.
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Lisa Goddard (@78LG) reported from Barry, Wales@SkyHelpTeam Yes done all the tests. Says there may be an issue but no specifics - then all of a sudden it comes back on again. I’ve been experiencing random drops in my broadband for a few weeks now, as well as the big outage Sky had nationally the other week.
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Kathryn Foot 🏴 (@KathrynFoot) reported from Llantwit Fardre, Wales@SkyHelpTeam not impressed - called to recontract. Was made a decent offer but told I have to pay a £20 admin fee for the privilege of entering into another 18 month contract with you. Been with you for 21 years. Time to cancel?
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LeaveMyArseAlona (@faT_Taf_213) reported from Cardiff, Wales@DonVito29985036 @SkySportsPL @SkySports He did not square that ball to Sterling and he has never won a single trophy in his life. He will not win his first trophy with England. He’s not a winner & those are the facts . Come back when he’s actually won something of significance.
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🏴Claire🏴 (@Dimclem_) reported from Cardiff, Wales@SkyHelpTeam can you tell me why the Apple TV app is not working?
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Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales@SkyHelpTeam They’ve resent the setting but apparently can take 4hrs. So waiting … 3rd issue in as many weeks.
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Rhys Davidson (@TheRhysDavidson) reported from Cathays, Wales@SkySports is **** … 3 sets of adverts during half time!
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suzanna thomas (@suzannathomas) reported from Cardiff, Wales@SkyHelpTeam can you please tell me why it is so hard for you to send a router out so it arrives before the installers. 3 weeks since we upgraded and bt arrive this morning our router not till this afternoon. Cant do the proper checks. Shocking service for the price we pay.
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Phil Jones 💙💛 (@peedeejay) reported from Bargoed, Wales@SkyHelpTeam how much longer do we have to wait for you to sort your outage problem 🤬🤬
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James Moss (@UKEmpLawyer) reported from Newport, Wales@100Climbs @ibiza74pete1 Brilliant! Snag is, though I threaten to do this, the kids know I need to keep it on in order to run my business! Does anyone know if it's possible to divide the wifi signal so I can keep one channel on (password protected) but switch off the other? I use Sky. @SkyHelpTeam
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Shane Andrews MBE 💙 (@gingio) reported from Cardiff, Wales@SkyHelpTeam hi, my sky Q and my other box that mirrors it hasn’t been working for 5 hours now. Is there an issue in Cardiff?
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Kelly Blake (@KellyAnneBlake) reported from Wenvoe, Wales@SkyHelpTeam @ElinHeaphy What’s the point in ringing? The whole of CF5 is down again 🙄
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Shelley Bellamy (@Bestyroo) reported from Dinas Powys, Wales@SkyHelpTeam hi we are waiting for our new router dispatched 30 Nov, tracking info says estimated arrival 28Nov. Still not arrived. Are we talking Nov 2021?? because if so, work are going to be super pissed off when I tell them on monday. Help please!! 🙏
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Richard A. Hughes (@ricardofodol) reported from Llanharan, Wales@AndrewMorganRCT @skytv @SkyHelpTeam you're better this, help Cllr Morgan out
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Riddy 🇬🇧 🦢🦢🦢🦢🏴 (@Riddy81) reported from Cardiff, WalesIf @SkySports don't show the south wales Derby, I swear I will cancel my sky subscription and going forward i will stream every game illegally to as many people as I can fit in my front room.. sort it out
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Alun Thomas (@alunT) reported from Cardiff, Wales@SkyHelpTeam You need to employ more people. Everytime i have called over the previous 20 years with a problem i wait far too long. Customer retentions and sales answer far quicker! #sky
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Sam Rees (@SamReesCS) reported from Newport, Wales@SkyHelpTeam really disappointing customer care lately from Sky. Seems as when you’ve transferred call centres abroad, the level of care, support and knowledge has dropped significantly. Call for one simple account change and the guys amends all my packages to curate the deal he
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Sarah Harvey (@sarahtattoo13) reported from Abertridwr, Wales@SkyUK Hi, I upgraded and activated my free year of discovery+ but everytime I try to use it on my box its says I need to upgrade? Can you help please? 🙏🏼🙏🏼
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🏴 Doodlebug BSc 🏴 (@daviddoodlebug) reported from Llantrisant, Wales@SkyHelpTeam I’ll either find another provider or bide my time.... Still doesn’t excuse the poor attitude today and the shabby excuses I’ve been fobbed off with over the last 14 days
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Paul.Keane (@k3ano1) reported@SkySports still employing poor pundits @jobimcanuff7 and Goodman. Fee goes up but the quality goes down. Both reckon that penalty was “close”
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Stuart Gilmour (@StuartG95310984) reported@cxdi55 @skytv @SkyHelpTeam My sky is up for renewal and they are charging me £20 more then a new customer, for the same package. So much for loyalty 🤬
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David Young (@kjdyoung) reported@cxdi55 @skytv @SkyHelpTeam So cancel and start again simple
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Ed Jones (@edujones14) reported@cxdi55 @skytv @SkyHelpTeam I’m on a deal with sky. £43.50 monthly list price £30.50 after discount, 12 months left on contract. The emailed me to say it was going up to £33.50 so raised a complaint. They’ve adjusted me to £22.00
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John Lowrie (@LowrieJohn) reported@ManuMkrishna1 @SkyHelpTeam Never mind, how many months before the end of your contract, how much do they enforce for early exit? Welcome to #Sky victims club.
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Everything is a lie (@GrahamBlundell2) reported@richiehadley @davidhoyland @SkyHelpTeam It's under TV and show half way down don't know why they moved it here
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James (@1GoldPLTrophy) reportedThere’s no company in the UK that provides customer services as bad as @SkyUK
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Debs Robinson (@debs_robinson) reported@SkyHelpTeam I love when u are close to the end of contract and everything keeps going into muppet mode and not working. You have to ask the question is it a ruse to claim better products and charge u more??????? Maybe it’s time for a change !!!!!
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Ian kelly (@IanKelly1987) reported@cxdi55 @skytv @SkyHelpTeam Just cancel it
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m (@RamsbottomMark) reported@cxdi55 @skytv @SkyHelpTeam got the same with virgin media ..needs a regulation like with car insurance where they have to offer you the same deal as a new customer