Sky

Sky Outage Report in Radyr, Cardiff, Wales

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Radyr, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Radyr and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Radyr, Cardiff, Wales 02/13/2026 17:45

February 13: Problems at Sky

Sky is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (49%)

    Internet (49%)

  2. TV (29%)

    TV (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Radyr, Cardiff, Wales

The most recent Sky outage reports came from the following cities: Porth, Newport, Tonypandy, Pontypridd, Blackwood, Cardiff, Caerphilly, Pontyclun, Treharris, Hengoed, Cwmbran, Ynysddu, Ferndale, Treorchy and Barry.

Loading map, please wait...
City Problem Type Report Time
United KingdomPorth TV
United KingdomNewport Wi-fi
United KingdomTonypandy Wi-fi
United KingdomPontypridd TV
United KingdomBlackwood Wi-fi
United KingdomNewport Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Radyr, Wales

Latest outage, problems and issue reports in Radyr and nearby locations:

  • chrislay84 chris lay (@chrislay84) reported from Cardiff, Wales

    Aston villa vs Everton is the most played game in the history of top flight football. @skysports needs to explain why you treat it with such disrespect.... You are part of the problem with the so called "big 6". Shocking coverage, you should be ashamed.

  • daviddoodlebug 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Doodlebug BSc 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@daviddoodlebug) reported from Llantrisant, Wales

    @SkyHelpTeam Openreach say I has fttp. Your system says no. Why? I want to pay you more!!! Several emails and calls and not resolved. Last one to my wife was rude + condescending. Not happy. Due for renewal soon. If you want my business get it sorted.

  • jamestuck James (@jamestuck) reported from Cardiff, Wales

    @SkyHelpTeam apparently you’ve cancelled my mobile phone swap because I didn’t send my old phone back in the packaging you never sent me. It sure what more I can do because getting in touch with you is like trying to unravel the mystery of how the universe started. #helpme

  • DaioGoddard David Goddard 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DaioGoddard) reported from Treharris, Wales

    @Burgy_Tog @SkySports If it was the foot sweep that put him down then he should be able to beat the count. Always takes the easy way out Molina

  • faT_Taf_213 LeaveMyArseAlona (@faT_Taf_213) reported from Cardiff, Wales

    @DonVito29985036 @SkySportsPL @SkySports They can’t win anything with a captain that has never lifted a single trophy in his career.Better off going with Hendo as captain,at least he knows what is needed to win trophies. Kane just wants individual glory.That is exactly why he never squared the ball to Sterling at the WC

  • daviddoodlebug 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Doodlebug BSc 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@daviddoodlebug) reported from Llantrisant, Wales

    @SkyHelpTeam I’ll either find another provider or bide my time.... Still doesn’t excuse the poor attitude today and the shabby excuses I’ve been fobbed off with over the last 14 days

  • MarkDav59132946 Mark Davies (@MarkDav59132946) reported from Tonypandy, Wales

    @SkySports can you tell me if people wanted to cancel their contracts early because of the extra charges in April if they would be allowed? I am sure if enough people did this you would soon change your mind. A company as big as yours and people are struggling enough with the

  • faT_Taf_213 LeaveMyArseAlona (@faT_Taf_213) reported from Cardiff, Wales

    @DonVito29985036 @SkySportsPL @SkySports He did not square that ball to Sterling and he has never won a single trophy in his life. He will not win his first trophy with England. He’s not a winner & those are the facts . Come back when he’s actually won something of significance.

  • Colmitchell1 Colmitchell🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Colmitchell1) reported from Tylorstown, Wales

    @SkyHelpTeam my landline and broadband are not working again, I’ve tried to call and been on hold for 45 mins. It has not been working probably since Xmas

  • gingio Shane Andrews MBE 💙 (@gingio) reported from Cardiff, Wales

    @SkyHelpTeam hi, my sky Q and my other box that mirrors it hasn’t been working for 5 hours now. Is there an issue in Cardiff?

  • WelshBish Tim Bishop (@WelshBish) reported from Maesycwmmer, Wales

    @SkyHelpTeam do you offer any boosters for WiFi? Im@just 4 meters away from the router in another room and it’s so slow

  • fubzy71 Carl Laity 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@fubzy71) reported from Barry, Wales

    What a day for Sky Sports to put a media blackout with everyone trying to find out if the Man Utd game is called off #MUNLIV #SkySports

  • timscoreboard Tim Powell Legacy Supporter of 40 years (@timscoreboard) reported from Mountain Ash, Wales

    Tele on for the first time today. Skysports news... **** off! Any news.... **** off! Radio... **** off! News papers... **** RIGHT OFF! Anyone who wants to talk to me about football but couldn't find Manchester on a map, let alone go to a game... **** off! Have I missed anyone?

  • wenglishpaul Paul Scanlon 🏃‍♂️🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁥󠁮󠁧󠁿🏃🎖 (@wenglishpaul) reported from Cardiff, Wales

    So after 20 years of being a @skytv customer. @SkyHelpTeam are happy to loose me as a customer absolutely disgusting attitude. To say I'm furious is an understatement #poorservice

  • ricardofodol Richard A. Hughes (@ricardofodol) reported from Llanharan, Wales

    Very excited to be getting FTTP...fibre broadband... to the property Monday...years of intermittent issues hopefully gone...150 Mbps here we come @SkyUK

  • jamestuck James (@jamestuck) reported from Cardiff, Wales

    @SkyHelpTeam This is no help at all. I need to actually speak to someone but you don’t allow me. Ultimately the process to return my old device was not followed by Sky so never happened.

  • gooner1947 Peter N (@gooner1947) reported from Blackwood, Wales

    @stuafc71 @SkySports @FA_PGMOL Another one of the mysteries of VAR. Its all garbage

  • leejonathan ⓛⓔⓔ ⓙⓞⓝⓐⓣⓗⓐⓝ (@leejonathan) reported from Newbridge, Wales

    @SkyHelpTeam shockingly bad service on the phone trying to upgrade to skyQ but found out you’ve been upgrading our service with sports channels & kids channels and we’ve never agreed to these. need to cancel & get refunded as well as move to skyQ.

  • DaioGoddard David Goddard 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DaioGoddard) reported from Treharris, Wales

    @SkySports Why are people hiring social media companies and wtf is wrong with saying ‘are you ready’ ffs

  • darth_noga Darth Noga (@darth_noga) reported from Barry, Wales

    How ******** does Martin Tyler get paid for commentary? @SkySports It’s like razor blades on your eyeballs

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Wee_Peachy 🍑 (@Wee_Peachy) reported

    @SkyHelpTeam We follow the steps online everytime. It just drops out regularly for no reason and we're not the only one. At the same time other customers on twitter are saying its dropped out. Its a widespread issue so those connection and speed checks do nothing once its running again.

  • AlexandrRusMan #People #Help #Me! 🙏 (@AlexandrRusMan) reported

    @MarkWright_ @SkySports @MarkWright_ Excuse me in advance. But I don't know who else to turn to for help. Please help me! I am in complete despair, clinging to every possible thread that can lead to someone who will help me! (I am not a BOT, I write all my comments myself!)

  • EN_Bull Ethan Norfolk (@EN_Bull) reported

    @SkyHelpTeam The update in my messages said that you would update me with another message on the 20th September…… I’m not even surprised anymore that you’ve failed to update me. Absolutely terrible service.

  • elementalsam Samantha Collins (@elementalsam) reported

    @SkyUK why is it after being a customer for 13 years I can no longer speak to a member of staff and everything has to be done online!!

  • andy__parker Andy Parker (@andy__parker) reported

    @SkyHelpTeam No, I'm not paying to make a call from my mobile for your useless customer service to tell me they don't have a clue what's going on and blame openreach for lack of updates like they did when I called last week

  • Short_Tempa Neutral Messiah (@Short_Tempa) reported

    @SkySports What an excuse. It's losing strength because of morons like him who have never genuinely supported it.

  • andy__parker Andy Parker (@andy__parker) reported

    @SkyHelpTeam Your teams are doing nothing about this, openreach is doing the repair not you and they are saying they are providing suppliers with updates, poor communication and high bills is part of the reason we have just spoken to another supplier about moving when our contract runs out

  • BFrench00 Billy French (@BFrench00) reported

    @SkyHelpTeam Could I not pay an upfront cost to bring the monthly costs down?

  • elementalsam Samantha Collins (@elementalsam) reported

    @SkyHelpTeam I’m been trying for 30 min to speak to someone on telephone but it keeps cutting me off and telling me to go online!! I find this frustrating after being a customer for over 13 years and I can’t speak to someone when I need too!!! #nocustomerservice

  • chapmanamanda11 mandy Chapman (@chapmanamanda11) reported

    @SkyUK you are the worst company I have ever dealt with for money grabbing... £30 admin fees to apply offers and Netflix when I'm renewing my contract with you...you class me as a vip diamond customer loyalty means nothing to you... Disgusting