Sky Outage Report in Radyr, Cardiff, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Radyr, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Radyr and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 25: Problems at Sky
Sky is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Radyr, Cardiff, Wales
The most recent Sky outage reports came from the following cities: Newport, Hengoed, Bargoed, Caerphilly, Cardiff, Treharris, Treorchy, Pontypridd, Barry, Penarth, Ferndale, Blackwood, Tonypandy, Mountain Ash and Porth.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
TV | |
| Hengoed |
TV | |
| Newport |
TV | |
| Bargoed |
TV | |
| Newport |
Internet | |
| Caerphilly |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Radyr, Wales
Latest outage, problems and issue reports in Radyr and nearby locations:
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Abbey Gullick
(@AbbeyGullick) reported
from
Panteg, Wales
@SkyHelpTeam disgusting service for a brand new customer! For the money they charge it’s an absolute disgrace! 🤯
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Stu
(@P__TheLetter) reported
from
Bargoed, Wales
Trying to claim a reward off @SkyTV 😡 @SkyHelpTeam Why is it so difficult to communicate with your messaging service!! I’m sick of tired and waiting now. Your customer service is awful!
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bert33uk
(@bert33uk) reported
from
Cardiff, Wales
@GNev2 @SkySportsNews @SkySportsPL @ToniRuediger @WezTucker Well at last @SkySports & @SkySportsDavid hav grown a pair & issued a statement. Yes Jonesy u did shut nev down & hope sky don’t start acting like @BBC like sweeping stuff under the carpet u have a duty 2 yr Audience😬
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Jo
(@rubyrockcake111) reported
from
Barry, Wales
@SkyHelpTeam @OpenreachHelp Please help. No broadband for nearly two weeks no landline. It’s getting ridiculous and apparently we can do nothing but sit and wait for you lot to sort it out because it’s an external fault. We have been fobbed off every stretch of the way @BBCXRay
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Samantha
(@samcardifflife) reported
from
Cardiff, Wales
@SaffiliciousBlu @SkyUK @SkyHelpTeam I couldn’t wait to cut ties with them! They are awful! I will never go back to using them.
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Giggsy
(@DjGiggsy) reported
from
Cardiff, Wales
Why is it only now that I’ve thought about #MikeRiley using his self isolation to it’s full advantage. He could sit down & review the countless decisions that ‘his’ referees have f*cked up over the last 2 seasons. I’m sure @SkySports @btsport & @BBCSport could supply the footage
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Pontnewydd, Wales
@SkyHelpTeam @O2 why is the network signal so poor/non existant in Cwmbran NP44
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WelshGaz75
(@gazzaboyo) reported
from
Treorchy, Wales
@rdgmartin @SkySports It’s more like Sky news lately. Awful.
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Alun Stafford
(@AlunStafford2) reported
from
Barry, Wales
Sky Q is an awful! @SkyUK should be ashamed to take the money we pay for it!
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Stu
(@P__TheLetter) reported
from
Bargoed, Wales
@SkyHelpTeam Trying to claim a refer a friend reward for my mother. Been told she’d have it several times, hasn’t arrived. Spent 2 hours on your messenger chat to now be told it will take another 15 days! 0/10 for customer service, really awful.
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WelshGaz75
(@gazzaboyo) reported
from
Treorchy, Wales
@rdgmartin @SkySports They won’t though.... quite happy to chat shit all day.
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ChristianHyde_2
(@Dognz) reported
from
Abercarn, Wales
@SkyHelpTeam why am I receiving emails from you with regards to " Important changes to your Sky subscription" when I've not been a customer of yours for over 3 years, think you need to check your GDPR #compensation
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Hannah Hughes
(@hannahughes) reported
from
Cardiff, Wales
@SkySports Graham Souness’ Mic has feedback and the faint high pitch ring is driving me mad. Pls fix xxx
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Jo Bradford-Cummins
(@jobrad69) reported
from
Panteg, Wales
@SkyUK convinced because I am trying to cancel boxsets I am being kept on hold - half hour now and counting. I don’t appreciate being messed around. If I was adding package on you’d be quick!!
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Gareth Evans
(@Gevans1980) reported
from
Penmaen, Wales
@Jamiexxs here you go. Don't cancel @SkySports Just yet 😂😂 @ScottCosgrave @RQ1927 @dai_sam65 @GwynneRichards
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Pontnewydd, Wales
@SkyHelpTeam Been there done that several times. No help.
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Eddy
(@ChrisEddy_7) reported
from
Llanyrafon, Wales
Shaun Goater is absolutely terrible as an analyst/commentator @SkySportsNews @SkySports 🙈🙈🙈
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Kayleigh Johnson♡✨
(@kayleighj_11) reported
from
Newport, Wales
I am sick to death of @SkyHelpTeam now I need my internet connected or i am leaving!! Each time i ring im promised the order recovery team are due to call me and gues what ... no1 rings me!! Absolutely disgusting service from them!! 🤬
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Christian
(@watto_77) reported
from
Newport, Wales
@SkySports please can you stop the idiot Don Goodman from commenting on WBA games, an ex player who hates WBA
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Pontnewydd, Wales
@SkyHelpTeam still ridiculous signal/data signal at np44 1pd
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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MADHatter
(@GilbertLTFC) reported
@SkyUK hi, I’m trying to activate the free offer for 12 months discovery plus but struggling with the code. Can you help?
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AK
(@AK131176) reported
@SkyHelpTeam sky TV not working since past 4 hours...is there any known problem in UB5 area?
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Francesca385
(@FrancescaBrough) reported
@SkyHelpTeam sky - “please hold, it’s a 20min wait we thank you” - 23 min later “oh no one answered call tomorrow we don’t care your Internet is down and you work from home, thanks for your money”. Seriously, I have to waste annual leave tomorrow and now pay £15 for an engineer?!
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Cathal Donnelly
(@lequora) reported
Skysports golf coverage of the RBC Canadian Open has been awful so far, seeing such little golf. At least LIV is trying to address some issues for the viewing fan.
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Ash Wilson
(@Ash__Wilson) reported
Anyone else having problems with sky fibre broadband in Lytham, on and off all night? @SkyUK
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Gareth
(@Quincy_Md) reported
@SkyHelpTeam Yes, as previously stated, i have run through all the troubleshooting. This is a consistent issue, happening multiple times where the only way I can fix it is to unplug the router and then restart it. Getting ridiculous considering the price we pay
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Mandela Anyonayia
(@anyonayia) reported
@SkySports Was never in doubt 💙
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Tanya Trafford
(@TanyaTrafford) reported
@SkyHelpTeam Thanks for your reply, it’s actually Openreach network damage leaving 4000 homes and businesses with no phone/internet across all providers using the Openreach network (30hours so far). Given that I gave you the postal code area your response is disappointing.
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LMA
(@lilyanderson_) reported
@SkyHelpTeam is there a reason ITV2 ONLY is saying there’s a satellite problem everyday??
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catriona main
(@MainCatriona) reported
@SkyHelpTeam hello I am getting the message on the attached screenshot when I try to access Sky VIP. I have been a customer for a very long time but changed to Sky Glass last year? Thanks.