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Sky Outage Report in Radyr, Cardiff, Wales

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Radyr, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Radyr and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Radyr, Cardiff, Wales 01/22/2026 10:15

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Radyr, Cardiff, Wales

The most recent Sky outage reports came from the following cities: Cardiff, Newport, Caerphilly, Tonypandy, Hengoed, Pontypridd, Blackwood, Ynysddu, Cwmbran, Treharris, Ferndale, Treorchy, Barry, Mountain Ash and Porth.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Wi-fi
United KingdomNewport Internet
United KingdomCaerphilly Internet
United KingdomTonypandy E-mail
United KingdomHengoed Wi-fi
United KingdomPontypridd Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Sky Issues Reports Near Radyr, Wales

Latest outage, problems and issue reports in Radyr and nearby locations:

  • gingio Shane (@gingio) reported from Cardiff, Wales

    @SkyHelpTeam how come you can only offer me a basic broadband but BT can offer me two speeds over fibre? Am I missing something or are they slow in telling you they’re upgraded?

  • Mat_Seymour Mat Seymour (@Mat_Seymour) reported from Cardiff, Wales

    Hi Sky. How do I order an engineer to fit a broadband boost in my house? I pay for the service but can’t see anyway of ordering it online or on the app. I don’t want to call a number and be on hold for 50 minutes. Thanks @SkyHelpTeam #skybroadband #skyboost

  • Youngonesclubs Young Ones Clubs Ltd. (@Youngonesclubs) reported from Pentyrch, Wales

    @skyhelpteam I have had poor WiFi coverage at my home for months, I have tried calling but as I am not vulnerable or Over 70 I can not get help. I have tried all the tips on website, It needs a booster. Can you please help?

  • PaulSmith83 Paul Smith (@PaulSmith83) reported from Mountain Ash, Wales

    @SkyHelpTeam can someone help me out please? I am speaking to someone called Aaron who is insisting on not helping me! Paying £42 a month for 2.5mbs broadband. He admits there’s a fault but won’t do anything about it.

  • NetballWales NetballWales (@NetballWales) reported from Cardiff, Wales

    Loved #womenssportsdebate on @skysports - 2 hours of great and interesting chat. But can’t help but feel there wasn’t any debate? A dozen people agreeing with one another doesn’t help... #StepOutsideTheEchoChamber

  • gareth_thmpsn Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales

    My broadband is awful @SkyHelpTeam.

  • YukFongWong1 Yuk-Fong Wong (@YukFongWong1) reported from Cardiff, Wales

    @SkyHelpTeam I have been ringing you for ages regarding my bill pay I need someone to help me please

  • YukFongWong1 Yuk-Fong Wong (@YukFongWong1) reported from Cardiff, Wales

    @SkyHelpTeam Does not solve my issues

  • kellyladd78 Kelly ladd (@kellyladd78) reported from Cardiff, Wales

    @SkyHelpTeam It’s not broadband - our new phone line is not working ??? Can you do a line test ?

  • sarsjt SJT (@sarsjt) reported from Penmaen, Wales

    @SkyUK another awful phone call experience from sky for my parents who are elderly trying to set up sky since March yesterday’s call consisted of a two way conversation in a foreign language with a translator???? An hour later still no sky can someone please advise

  • gerry_tudor gerald davies (@gerry_tudor) reported from Cardiff, Wales

    @SkyHelpTeam I think there’s a problem in my area, help.. !!

  • kellyladd78 Kelly ladd (@kellyladd78) reported from Cardiff, Wales

    @SkyHelpTeam I have had to give up due to lack of response , do you have an online fault service or email / chat ?

  • christelliott Chris Elliott (@christelliott) reported from Barry, Wales

    I wish I paid for @SkySports so I could cancel it

  • JoOwens2 Jo Owens(Shardelow) (@JoOwens2) reported from Barry, Wales

    @SkyUK what’s happening???? Sky errors when trying to access emails!! Lots of people seem to be having same issue

  • david_batey19 david (@david_batey19) reported from Mountain Ash, Wales

    @SkySports More bad news

  • ShellEve73 Michelle Everitt (@ShellEve73) reported from Price Town, Wales

    @SkyHelpTeam is there a problem in Bridgend area no WiFi since around 9pm ? #skybroadband

  • YukFongWong1 Yuk-Fong Wong (@YukFongWong1) reported from Cardiff, Wales

    @SkyHelpTeam how to watch catch up I’ve done everything on the app not able to do this yet I’m paying for this service

  • gingio Shane (@gingio) reported from Cardiff, Wales

    @SkyHelpTeam hi there, I’ve sent you my router back on the day my service ended yet you’ve not registered receiving it and are texting me reminding me. I have proof of postage and know it was delivered. Can you help update my account please?

  • fourfoot Paul Jenkins (@fourfoot) reported from Penarth, Wales

    @SkyHelpTeam Hi. Having really slow broadband here for a while now. Online test thing hasn’t worked in the fortnight I’ve been trying. Checked all equipment. Can you help?

  • UKEmpLawyer James Moss (@UKEmpLawyer) reported from Newport, Wales

    @SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • awmannan Mo Mannan (@awmannan) reported

    @SkyHelpTeam why does your network go down so often? Calls keep dropping. Will not be staying with Sky.

  • uzi_azhar Uzma Azhar (@uzi_azhar) reported

    @SkyHelpTeam Hi Danielle. Calls are now fine but data keeps switching from 4G back to 3G (this doesn’t normally happen) Has the issue been completely resolved now?

  • misolandd Caitlin (@misolandd) reported

    @SkyHelpTeam any chance I could message someone regarding my phone? Made a call yesterday which dropped then completely lost all signal and internet. Sorted itself out after an hour but made a call today and same thing has happened again

  • castrother Chris Strother (@castrother) reported

    @SkyHelpTeam hi. I’m currently a sky mobile customer and last week had broadband also installed. My app / login is not showing my broadband details on my account which is a bit annoying. Thanks, Chris

  • Bluesboy1985 Dean Russell (@Bluesboy1985) reported

    @SkyHelpTeam In the bin… then I’ll sign up as a new customer and get it £10 a month cheaper

  • ShedTfc The Shed End (@ShedTfc) reported

    @SkyHelpTeam Having near constant SMS fail to deliver messages having to resend each one. Is this a network issue? Started yesterday lunch time

  • sianphysio Sian 💙 (@sianphysio) reported

    @SkyHelpTeam is sky down? I can’t make any calls

  • CoopeDonna Donna Coope (@CoopeDonna) reported

    @SkyHelpTeam mobile phone not calling out again or having calls in signal is fine it says, happened yesterday and now again today!

  • nightmareninny nightmare ***** (@nightmareninny) reported

    @SkyHelpTeam I'm still experiencing problems sending messages and making calls

  • LoubeaSmith Loobie Smith (@LoubeaSmith) reported

    @SkyHelpTeam keep telling us they've fixed the service issues caused by yesterday's 3pm alert......so why am I still unable to send texts over 24 hours later? #skymobile #emergencyalert