Sky Outage Report in Radyr, Cardiff, Wales
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Radyr, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Radyr and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Radyr, Cardiff, Wales
The most recent Sky outage reports came from the following cities: Newport, Caerphilly, Pontypridd, Cardiff, Porth, Blackwood, Pontyclun, Treharris, Tonypandy, Hengoed, Cwmbran, Ynysddu, Ferndale, Treorchy and Barry.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
TV | |
| Caerphilly |
Internet | |
| Newport |
Internet | |
| Pontypridd |
TV | |
| Cardiff |
TV | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Radyr, Wales
Latest outage, problems and issue reports in Radyr and nearby locations:
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David Goddard 🏴
(@DaioGoddard) reported
from
Treharris, Wales
@SkyHelpTeam @glennerboy Good luck getting any support from this lot #Jokers
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WelshGaz75
(@gazzaboyo) reported
from
Treorchy, Wales
@KathyW1973 @SkyUK Not had any emails for 10 days, they say we need to update our password. Can’t do it online so when we ring them they say our phone/tablet/laptop is the problem. Not getting anywhere!! They’ve always been a shoddy company!
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Thomas David Morgan
(@TomDavidMorgan) reported
from
Pencoed, Wales
Why is @skysports app not working now!
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Soteroula Philippou
(@SoteroulaP) reported
from
Cardiff, Wales
@SkyHelpTeam Unable to access my emails since yesterday morning and unable to reset my password. It keeps asking me for the 1st street I lived and won’t accept my answers - tried so many combinations....Please help
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heathwindowsltd
(@Heathwindows80) reported
from
Taff's Well, Wales
Our sky dish isn’t working and blocked by a neighbour’s scaffold. No signal but @SkyHelpTeam not only charge £65 but they said we have to wait for a few weeks! Great service NOT considering we spend £150 a month or so! Going to be cancelling with them.
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Sue Stowell
(@sue_stowell) reported
from
Machen, Wales
@SkyHelpTeam Hi The Sky Q voice control has stopped working today. I’ve reset the remote, rebooted the sky box & reset the Internet. Still nothing. Tried my upstairs sky box & the same. Can you confirm if there is a problem. Thanks
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Thomas David Morgan
(@TomDavidMorgan) reported
from
Pencoed, Wales
******* does the @SkyUK app ever work! Sort it out watched the same bastard advert over an over then freezes!!
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WelshGaz75
(@gazzaboyo) reported
from
Treorchy, Wales
@andy_alloyd4 @SkyUK It is mate, the customer service is non existent aswell. They need to sort out their training as most of them were clueless.
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Lowri Roberts
(@Lowri_Amlwch) reported
from
Cardiff, Wales
Hello @SkyHelpTeam ! I’ve just spoken to your terrible customer service team! The woman couldn’t do “downgrading” or “cancelling” accounts. She couldn’t put me through to anyone either. She offered a tel. number + assured me that they’d be open until 9. They weren’t. She lied! 👎🏼
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thecountydoc
(@thecountydoc) reported
from
Newport, Wales
@SkyHelpTeam is there a problem in my area South Wales
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SolicitingFlavours
(@SolicitingFlava) reported
from
Cardiff, Wales
@SkyHelpTeam issues in Llandaff Cardiff with Broadband - no sccess all day today . Please advise as to issue and how to claim refund for lack of service.
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Rebecca Cogbill
(@beccacogbill) reported
from
Llanharan, Wales
@SkyHelpTeam only been a sky broadband customer for three weeks and it's not as good as talk talk gutted I swapped now.. how do I cancel my broadband
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Cath Colleypriest
(@CathFluffybob1) reported
from
Cardiff, Wales
So @SkyHelpTeam I pay u £145 a month no response and no access to help online or phone line
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SolicitingFlavours
(@SolicitingFlava) reported
from
Cardiff, Wales
@SkyHelpTeam Refuses to connect and when re - enter passwirs just keeps on stating authenication error or just say "connecting" and never does. This is not an acceptable service.
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Cath Colleypriest
(@CathFluffybob1) reported
from
Cardiff, Wales
@SkyHelpTeam I can’t log into my email it says my password is wrong I followed the help path and it wanted to charge me £4.80
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Cath Colleypriest
(@CathFluffybob1) reported
from
Cardiff, Wales
@SkyHelpTeam Tried this not recognising anything need to print flight tickets ASAP getting no help
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heathwindowsltd
(@Heathwindows80) reported
from
Taff's Well, Wales
Our sky dish isn’t working and blocked by a neighbour’s scaffold. No signal but @SkyUK not only charge £65 but they said we have to wait for a few weeks! Great service NOT considering we spend £150 a month or so! Going to be cancelling with them.
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Ryan Price
(@ryanprice1927) reported
from
Llantwit Fardre, Wales
Time to cancel @SkySports and @btsport as I am funding this bollox. £80 million ffs. Better centre halves in the Rhondda
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WelshGaz75
(@gazzaboyo) reported
from
Treorchy, Wales
Never a good experience with @SkyUK locked my account 10 days ago and still getting piss poor customer service!!!
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thecountydoc
(@thecountydoc) reported
from
Newport, Wales
@SkyHelpTeam Totally fed up with sky tv here in NP20. Its been down most of the day for days now and comes back on late afternoon. Sky not admitting a problem so booked an engineer to check the system, won’t get a visit for TEN days, absolutely disgusting service.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Mark
(@mrossiters) reported
@SkyHelpTeam I was told on the phone there doesn’t seem to be an issue, yet there has been an outrage around our area with many people effected - assuming a Bt Outreach issue but very odd Sky didn’t think there was a problem.
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Kirsty Graham 3D
(@Kirsty3d) reported
@SkyHelpTeam Oh Matt . It’s far to late for that , Sky service is shocking , far to many issue and time wasters . And that bullshit link gets you nowhere just more automated crap .
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ian ewen
(@ewen_ian) reported
@Nathan2605 @SkyHelpTeam still not working for me!!!! on any device
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Andrew Johnson
(@Andy_ABL_floors) reported
@theneilmorgan @SkyUK Agreed. Also the picture quality of the tv is toilet. Anything with dark scenes is borderline unwatchable terrible product
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John McGrath
(@JohnMcGrath95) reported
@Randymash @SkyHelpTeam Did you manage to fix this? Having the same problem I think, on ID mobile though. Tried a different sim with it and it was fine and the ID sim in a different phone was also fine, proper weird
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Candy Morrison
(@rracergrl) reported
@SkyHelpTeam Approaching 12 hours since this fault was reported and still no update available, great customer service, not!
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Andrew Johnson
(@Andy_ABL_floors) reported
@tomcahill7 @SkyHelpTeam They don’t care mate. Sky glass is a big steaming pile of ****. And as we are tied into a credit agreement on the tv we can’t just cancel.
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PK
(@paulkevern) reported
@SkyHelpTeam @SkyUK just got my wifes new Sky iphone 12 mini back from repair from you, still has same fault, (no one can hear her when she uses speaker phone/facetime etc)! Even after a phone call from you to her insiting there was no issue found and it was working fine.
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Dan
(@dan_langshaw1) reported
Why has my @SkyHelpTeam broadband been down all day today, feel like I’ve tried all the obvious routes to reset it 🙄
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Joe
(@JoeSafe) reported
@SkyHelpTeam Hi - I’m hoping this is known by you given the amount of complaints I’ve seen. ITV Hub on the Sky Glass just continuously shows a black screen and has done for weeks now. When will this be fixed? Not good for a “stream” service of Sky Glass.