Sky Outage Report in Radyr, Cardiff, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Radyr, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Radyr and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 05: Problems at Sky
Sky is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Radyr, Cardiff, Wales
The most recent Sky outage reports came from the following cities: Cardiff, Porth, Newport, Blackwood, Caerphilly, Pontyclun, Treharris, Tonypandy, Hengoed, Cwmbran, Pontypridd, Ynysddu, Ferndale, Treorchy and Barry.
| City | Problem Type | Report Time |
|---|---|---|
 Pontypridd |
TV | |
| Cardiff |
TV | |
| Cardiff |
Internet | |
| Cardiff |
Wi-fi | |
| Porth |
Wi-fi | |
| Newport |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Radyr, Wales
Latest outage, problems and issue reports in Radyr and nearby locations:
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Kelly ladd
(@kellyladd78) reported
from
Cardiff, Wales
@SkyHelpTeam It’s not broadband - our new phone line is not working ??? Can you do a line test ?
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david
(@david_batey19) reported
from
Mountain Ash, Wales
@SkySports More bad news
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Mat Seymour
(@Mat_Seymour) reported
from
Cardiff, Wales
Hi Sky. How do I order an engineer to fit a broadband boost in my house? I pay for the service but can’t see anyway of ordering it online or on the app. I don’t want to call a number and be on hold for 50 minutes. Thanks @SkyHelpTeam #skybroadband #skyboost
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SJT
(@sarsjt) reported
from
Penmaen, Wales
@SkyUK another awful phone call experience from sky for my parents who are elderly trying to set up sky since March yesterday’s call consisted of a two way conversation in a foreign language with a translator???? An hour later still no sky can someone please advise
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Yuk-Fong Wong
(@YukFongWong1) reported
from
Cardiff, Wales
@SkyHelpTeam I have been ringing you for ages regarding my bill pay I need someone to help me please
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Shane
(@gingio) reported
from
Cardiff, Wales
@SkyHelpTeam how come you can only offer me a basic broadband but BT can offer me two speeds over fibre? Am I missing something or are they slow in telling you they’re upgraded?
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Chris Elliott
(@christelliott) reported
from
Barry, Wales
I wish I paid for @SkySports so I could cancel it
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Paul Smith
(@PaulSmith83) reported
from
Mountain Ash, Wales
@SkyHelpTeam can someone help me out please? I am speaking to someone called Aaron who is insisting on not helping me! Paying £42 a month for 2.5mbs broadband. He admits there’s a fault but won’t do anything about it.
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Yuk-Fong Wong
(@YukFongWong1) reported
from
Cardiff, Wales
@SkyHelpTeam how to watch catch up I’ve done everything on the app not able to do this yet I’m paying for this service
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gerald davies
(@gerry_tudor) reported
from
Cardiff, Wales
@SkyHelpTeam I think there’s a problem in my area, help.. !!
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Young Ones Clubs Ltd.
(@Youngonesclubs) reported
from
Pentyrch, Wales
@skyhelpteam I have had poor WiFi coverage at my home for months, I have tried calling but as I am not vulnerable or Over 70 I can not get help. I have tried all the tips on website, It needs a booster. Can you please help?
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Shane
(@gingio) reported
from
Cardiff, Wales
@SkyHelpTeam hi there, I’ve sent you my router back on the day my service ended yet you’ve not registered receiving it and are texting me reminding me. I have proof of postage and know it was delivered. Can you help update my account please?
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Michelle Everitt
(@ShellEve73) reported
from
Price Town, Wales
@SkyHelpTeam is there a problem in Bridgend area no WiFi since around 9pm ? #skybroadband
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NetballWales
(@NetballWales) reported
from
Cardiff, Wales
Loved #womenssportsdebate on @skysports - 2 hours of great and interesting chat. But can’t help but feel there wasn’t any debate? A dozen people agreeing with one another doesn’t help... #StepOutsideTheEchoChamber
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
My broadband is awful @SkyHelpTeam.
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Kelly ladd
(@kellyladd78) reported
from
Cardiff, Wales
@SkyHelpTeam I have had to give up due to lack of response , do you have an online fault service or email / chat ?
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Jo Owens(Shardelow)
(@JoOwens2) reported
from
Barry, Wales
@SkyUK what’s happening???? Sky errors when trying to access emails!! Lots of people seem to be having same issue
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Paul Jenkins
(@fourfoot) reported
from
Penarth, Wales
@SkyHelpTeam Hi. Having really slow broadband here for a while now. Online test thing hasn’t worked in the fortnight I’ve been trying. Checked all equipment. Can you help?
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Shaun Porter
(@srp0000) reported
from
Newport, Wales
@SkySports the commentators haven’t mentioned Mitrović for 2 minutes now! Damn they just did 🙄 #playofffinal
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Yuk-Fong Wong
(@YukFongWong1) reported
from
Cardiff, Wales
@SkyHelpTeam Does not solve my issues
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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delta
(@OMID58770915) reported
@SkyHelpTeam my internet is completely fine but I can’t connected to internet wtf ur company is a joke again just stealing ppl money well ******* done
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Scott96
(@lcfc96_s) reported
@SkySports And you media lot didn’t give a **** till he won the league so do one 👌
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Full Circle
(@FC360D) reported
@SkyHelpTeam I've just removed sky cinema and noticed my bill goes up by £20 in June before dropping down in July which doesn't seem right, any idea why I'm being charged £10 for removing cinema and another £10 for getting a discount on multiscreen?
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Fat Sam FC
(@AhmedullahSana) reported
@SophiaPopplewe3 @Football_Talks7 @SkySports Used the same excuse elsewhere to try deflect away from the terrible footy take... am I missing something? Clown
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Lee Sutton
(@Lee82Sutton) reported
How do @SkySports get away with making **** up all the time,they're obsessed with Kane leaving Spurs but can't give any direct quote for what he's said,tier 1 sources saying it isn't true but @SkySports bang on about it?Did the same last year with Sancho and what was the outcome?
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Phil
(@mrcessna) reported
@SkyHelpTeam Did all that, Sky Go still No Go. Got to a page with call centre. I’ve called at least three times, one call failed. Very unhappy with your service.
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David L Rattigan
(@davidlrattigan) reported
@SkyHelpTeam Can you please advise how I can report a slow broadband connection and get help? It's been intermittently slow for about a week. I've tried resetting, etc, and the website consistently tells me there's no problem.
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melodiewilson-storey
(@melodiews) reported
@skyuk absolutely shocking service! Changed phone service last week but still not getting service I requested- will be cancelling if not resolved ASAP
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Parrish
(@littleparrish) reported
@SkyHelpTeam The lady on the phone didn’t believe the internet goes down as much as it does so instead of having to call every time,I am tweeting - Cz I don’t like the inference that I’m not telling the truth. We’ve had engineers out. I just don’t think the line or whatever is fit for purpose
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United Fan
(@Nick85195684) reported
@SkySports Even with our all injuries we had last year, in a rebuild season, Ole never called finishing in the top four an 'absolutely massive' achievement