Sky

Sky Outage Report in Radyr, Cardiff, Wales

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Radyr, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Radyr and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Radyr, Cardiff, Wales 01/10/2026 05:45

January 10: Problems at Sky

Sky is having issues since 04:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (53%)

    Internet (53%)

  2. TV (25%)

    TV (25%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Radyr, Cardiff, Wales

The most recent Sky outage reports came from the following cities: Newport, Cardiff, Caerphilly, Blackwood, Treharris, Hengoed, Mountain Ash, Ferndale, Cwmbran, Barry, Pontypridd, Porth, Tonypandy, Pontyclun and Treorchy.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewport TV
United KingdomCardiff TV
United KingdomCaerphilly TV
United KingdomNewport TV
United KingdomCaerphilly Total Blackout
United KingdomCardiff Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Radyr, Wales

Latest outage, problems and issue reports in Radyr and nearby locations:

  • DaioGoddard David Goddard 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DaioGoddard) reported from Treharris, Wales

    @Burgy_Tog @SkySports If it was the foot sweep that put him down then he should be able to beat the count. Always takes the easy way out Molina

  • jamestuck James (@jamestuck) reported from Cardiff, Wales

    @SkyHelpTeam apparently you’ve cancelled my mobile phone swap because I didn’t send my old phone back in the packaging you never sent me. It sure what more I can do because getting in touch with you is like trying to unravel the mystery of how the universe started. #helpme

  • darth_noga Darth Noga (@darth_noga) reported from Barry, Wales

    How ******** does Martin Tyler get paid for commentary? @SkySports It’s like razor blades on your eyeballs

  • GerJDav Gerald J Davies (@GerJDav) reported from Caerphilly, Wales

    @_drane @SkyUK If you use your hotspot try balancing your phone near an open window It might help the phone signal get in if you’ve got coated or treated glass

  • faT_Taf_213 LeaveMyArseAlona (@faT_Taf_213) reported from Cardiff, Wales

    @DonVito29985036 @SkySportsPL @SkySports They can’t win anything with a captain that has never lifted a single trophy in his career.Better off going with Hendo as captain,at least he knows what is needed to win trophies. Kane just wants individual glory.That is exactly why he never squared the ball to Sterling at the WC

  • MarkDav59132946 Mark Davies (@MarkDav59132946) reported from Tonypandy, Wales

    @SkySports can you tell me if people wanted to cancel their contracts early because of the extra charges in April if they would be allowed? I am sure if enough people did this you would soon change your mind. A company as big as yours and people are struggling enough with the

  • Colmitchell1 Colmitchell🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Colmitchell1) reported from Tylorstown, Wales

    @SkyHelpTeam my landline and broadband are not working again, I’ve tried to call and been on hold for 45 mins. It has not been working probably since Xmas

  • srp0000 Shaun Porter (@srp0000) reported from Newport, Wales

    Wtf is wrong with the sound @SkySports #MUNEVE ?

  • kev_Cymru Kevin D 🏴󠁧󠁢󠁷󠁬󠁳󠁿🍺🏒🏳️‍🌈 (@kev_Cymru) reported from Cardiff, Wales

    @SarahBell85 @SkyHelpTeam It’s down in Cardiff too so unlikely your device

  • alunT Alun Thomas (@alunT) reported from Cardiff, Wales

    @SkyHelpTeam You need to employ more people. Everytime i have called over the previous 20 years with a problem i wait far too long. Customer retentions and sales answer far quicker! #sky

  • jamestuck James (@jamestuck) reported from Cardiff, Wales

    @SkyHelpTeam This is no help at all. I need to actually speak to someone but you don’t allow me. Ultimately the process to return my old device was not followed by Sky so never happened.

  • ricardofodol Richard A. Hughes (@ricardofodol) reported from Llanharan, Wales

    Very excited to be getting FTTP...fibre broadband... to the property Monday...years of intermittent issues hopefully gone...150 Mbps here we come @SkyUK

  • kiplin1995 kip (@kiplin1995) reported from Llanharry, Wales

    @SkyHelpTeam fibre down in Pontyclun, South Wales by any chance? #SkyDown

  • WelshBish Tim Bishop (@WelshBish) reported from Maesycwmmer, Wales

    @SkyHelpTeam do you offer any boosters for WiFi? Im@just 4 meters away from the router in another room and it’s so slow

  • kev_Cymru Kevin D 🏴󠁧󠁢󠁷󠁬󠁳󠁿🍺🏒🏳️‍🌈 (@kev_Cymru) reported from Cardiff, Wales

    @ChristianFish3 @SkyHelpTeam Mine is down. In city centre

  • ricardofodol Richard A. Hughes (@ricardofodol) reported from Llanharan, Wales

    @AndrewMorganRCT @skytv @SkyHelpTeam you're better this, help Cllr Morgan out

  • faT_Taf_213 LeaveMyArseAlona (@faT_Taf_213) reported from Cardiff, Wales

    @DonVito29985036 @SkySportsPL @SkySports He did not square that ball to Sterling and he has never won a single trophy in his life. He will not win his first trophy with England. He’s not a winner & those are the facts . Come back when he’s actually won something of significance.

  • gingio Shane Andrews MBE 💙 (@gingio) reported from Cardiff, Wales

    @SkyHelpTeam hi, my sky Q and my other box that mirrors it hasn’t been working for 5 hours now. Is there an issue in Cardiff?

  • amphlett_sg #HelloMyNameIsSimon🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@amphlett_sg) reported from Cardiff, Wales

    @SkyHelpTeam my mother in law ordered multiscreen in December and has been paying for it but no Minibox can you help ? Tried online & phone but going round in circles!

  • DaioGoddard David Goddard 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DaioGoddard) reported from Treharris, Wales

    @SkySports Why are people hiring social media companies and wtf is wrong with saying ‘are you ready’ ffs

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • no1carol hate hunters/tories (@no1carol) reported

    @SkyUK What the hell are you playing at?? i want to be reimbursed for this utter nonsense! i pay you for a service, you breaking that contract by denying me channels im paying for! i want a refund.

  • Avatar261 Huddo (@Avatar261) reported

    @SkyHelpTeam Hi Jason, yes it is sky+ worked fine yesterday. Then overnight it is now not receiving a satellite signal or connecting to the internet.

  • 8gzd8k76nM Mark Hankin (@8gzd8k76nM) reported

    @breslinik @SkyHelpTeam It’ll be a big issue and its down to Openreach to fix as its their network. Just wait patiently like everyone else and stop moaning, then and only then might you get some money back via Ofcom’s autocomensation

  • hairdyeging3r Kawaii Jesus (@hairdyeging3r) reported

    @SkyHelpTeam hi, I can't access my Sky VIP rewards through the app, it just keeps saying an error has occurred, have you a fix for this :)

  • backwards_boy don simon 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 🇪🇸 #fbiw (@backwards_boy) reported

    @SkyHelpTeam Been there, done that and still problems. The solution is cancelling the contract, getting a new provider and letting as many people as possible know how poor SKY is. 👍 I never had one drop off/slow broadband problem with BT.

  • noiremmanuel vaughanME (@noiremmanuel) reported

    @SkyHelpTeam …I was had to preorder (I get that) but for no communication to me considering I have a contract that states the delivery date for the 16th?!! The problem that I have is your website still states next day delivery for the phone I want??!! How is that possible!!!!

  • westburysaint Martin Whitfield (@westburysaint) reported

    @SkyHelpTeam my broadband has gone down. I have no TV. called you and your representatives cut me off. Furious!! Someone call me... Need sorting

  • 8gzd8k76nM Mark Hankin (@8gzd8k76nM) reported

    @ShockLad @SkyHelpTeam Ever thought about that fact you probably shouldn’t have a premium product and service if you can’t afford it?

  • CINEFILMS_YT CineFilmsYT (@CINEFILMS_YT) reported

    Anyone else having issues with @SkyHelpTeam internet not bloody loading today

  • Avatar261 Huddo (@Avatar261) reported

    @SkyHelpTeam my second sky box received and update last night and now won’t receive a satellite signal. This is not Sky q btw. What was delivered last night please?