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Sky Outage Report in Radyr, Cardiff, Wales

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Radyr, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Radyr and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Radyr, Cardiff, Wales 12/04/2025 01:30

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Radyr, Cardiff, Wales

The most recent Sky outage reports came from the following cities: Cardiff, Caerphilly, Porth, Hengoed, Pontypridd, Newport, Bargoed, Treharris, Treorchy, Barry, Penarth, Ferndale, Blackwood, Tonypandy and Mountain Ash.

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City Problem Type Report Time
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCaerphilly Internet
United KingdomPorth Internet
United KingdomCardiff Internet
United KingdomCardiff Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Radyr, Wales

Latest outage, problems and issue reports in Radyr and nearby locations:

  • PaulSmith83 Paul Smith (@PaulSmith83) reported from Mountain Ash, Wales

    @SkyHelpTeam can someone help me out please? I am speaking to someone called Aaron who is insisting on not helping me! Paying £42 a month for 2.5mbs broadband. He admits there’s a fault but won’t do anything about it.

  • kellyladd78 Kelly ladd (@kellyladd78) reported from Cardiff, Wales

    @SkyHelpTeam I have had to give up due to lack of response , do you have an online fault service or email / chat ?

  • YukFongWong1 Yuk-Fong Wong (@YukFongWong1) reported from Cardiff, Wales

    @SkyHelpTeam how to watch catch up I’ve done everything on the app not able to do this yet I’m paying for this service

  • UKEmpLawyer James Moss (@UKEmpLawyer) reported from Newport, Wales

    @breezymate @SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!

  • UKEmpLawyer James Moss (@UKEmpLawyer) reported from Newport, Wales

    @waxperfect @SkyHelpTeam When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!

  • UKEmpLawyer James Moss (@UKEmpLawyer) reported from Newport, Wales

    @AdamStubbz @SkyUK When I realised our broadband speed from #Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!

  • ShellEve73 Michelle Everitt (@ShellEve73) reported from Price Town, Wales

    @SkyHelpTeam is there a problem in Bridgend area no WiFi since around 9pm ? #skybroadband

  • david_batey19 david (@david_batey19) reported from Mountain Ash, Wales

    @SkySports More bad news

  • gareth_thmpsn Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales

    My broadband is awful @SkyHelpTeam.

  • gingio Shane (@gingio) reported from Cardiff, Wales

    @SkyHelpTeam hi there, I’ve sent you my router back on the day my service ended yet you’ve not registered receiving it and are texting me reminding me. I have proof of postage and know it was delivered. Can you help update my account please?

  • Mat_Seymour Mat Seymour (@Mat_Seymour) reported from Cardiff, Wales

    Hi Sky. How do I order an engineer to fit a broadband boost in my house? I pay for the service but can’t see anyway of ordering it online or on the app. I don’t want to call a number and be on hold for 50 minutes. Thanks @SkyHelpTeam #skybroadband #skyboost

  • kellyladd78 Kelly ladd (@kellyladd78) reported from Cardiff, Wales

    @SkyHelpTeam It’s not broadband - our new phone line is not working ??? Can you do a line test ?

  • Youngonesclubs Young Ones Clubs Ltd. (@Youngonesclubs) reported from Pentyrch, Wales

    @skyhelpteam I have had poor WiFi coverage at my home for months, I have tried calling but as I am not vulnerable or Over 70 I can not get help. I have tried all the tips on website, It needs a booster. Can you please help?

  • JoOwens2 Jo Owens(Shardelow) (@JoOwens2) reported from Barry, Wales

    @SkyUK what’s happening???? Sky errors when trying to access emails!! Lots of people seem to be having same issue

  • UKEmpLawyer James Moss (@UKEmpLawyer) reported from Newport, Wales

    @PaulCaddick11 @AdamStubbz @SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!

  • gingio Shane (@gingio) reported from Cardiff, Wales

    @SkyHelpTeam how come you can only offer me a basic broadband but BT can offer me two speeds over fibre? Am I missing something or are they slow in telling you they’re upgraded?

  • UKEmpLawyer James Moss (@UKEmpLawyer) reported from Newport, Wales

    @SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!

  • christelliott Chris Elliott (@christelliott) reported from Barry, Wales

    I wish I paid for @SkySports so I could cancel it

  • YukFongWong1 Yuk-Fong Wong (@YukFongWong1) reported from Cardiff, Wales

    @SkyHelpTeam Does not solve my issues

  • gerry_tudor gerald davies (@gerry_tudor) reported from Cardiff, Wales

    @SkyHelpTeam I think there’s a problem in my area, help.. !!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Mlowey79 Mlowey (@Mlowey79) reported

    @SkyHelpTeam @MeCrypto10 I'm having the same issue

  • _lucasglory Lucas_Glory (@_lucasglory) reported from Reading, England

    @SkyHelpTeam how can I be using iPhone 12 but have never seen the 5G on my phone always just 4G and 3G but yet you charge stupidly for data?

  • MartinBrailsfo8 Martin Brailsford (@MartinBrailsfo8) reported

    @SkySports Points off if there are major issues. Max would be risking so much if he wiped him out. I think the pit teams would be squaring up as well! There is no way Max will allow LH to go past early. He wouldn’t see him after that. Max to pull straight across. LN to wipe out MV? 🇬🇧

  • nsmirza NSM (@nsmirza) reported

    @SkyHelpTeam This is clearly some sort of robot - I just said there is no way to help online - my grandmother is elderly and doesn’t have access to the internet

  • wkd666 NeverInTheWorld (@wkd666) reported

    @SkySports Gosh all those emissions from cars & private planes Not forgetting the utter garbage spouted by the hypocrite drivers wanting equality yet driving in a country that has anything but

  • nsmirza NSM (@nsmirza) reported

    @SkyHelpTeam sky box was installed on Wednesday and we are not receiving or able to make calls - please help

  • MeCrypto10 Me Crypt⭕️ (@MeCrypto10) reported

    @SkyHelpTeam I called up two weeks ago and the guy said there was a one day issue with UHD. Still can’t access it.

  • matt_brading Matthew Brading (@matt_brading) reported

    @SkyHelpTeam Yes this has been done and still I’ve got the same problem.

  • rossbreadmore Ross Breadmore (@rossbreadmore) reported

    @SkyHelpTeam hey. Broadband has been out all day. Any update on a fix. SE20.

  • Missracheljeffs rachel jeffs :) ❄️ (@Missracheljeffs) reported

    @SkyHelpTeam I know it an on going issues but how long until demand and sky movies on demand will be working again? As it keeps saying download failed each time