Sky Outage Report in Radyr, Cardiff, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Radyr, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Radyr and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 31: Problems at Sky
Sky is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (30%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Radyr, Cardiff, Wales
The most recent Sky outage reports came from the following cities: Cardiff, Blackwood, Hengoed, Treharris, Pontypridd, Tonypandy, Cwmbran, Caerphilly, Newport, Mountain Ash, Pontyclun, Barry, Porth, Bargoed and Ferndale.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Blackwood |
Internet | |
| Hengoed |
Internet | |
| Blackwood |
Internet | |
| Treharris |
Internet | |
| Pontypridd |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Radyr, Wales
Latest outage, problems and issue reports in Radyr and nearby locations:
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🏴 Doodlebug BSc 🏴
(@daviddoodlebug) reported
from
Llantrisant, Wales
@SkyHelpTeam I’ll either find another provider or bide my time.... Still doesn’t excuse the poor attitude today and the shabby excuses I’ve been fobbed off with over the last 14 days
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Tim Powell Legacy Supporter of 40 years
(@timscoreboard) reported
from
Mountain Ash, Wales
Tele on for the first time today. Skysports news... **** off! Any news.... **** off! Radio... **** off! News papers... **** RIGHT OFF! Anyone who wants to talk to me about football but couldn't find Manchester on a map, let alone go to a game... **** off! Have I missed anyone?
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Paul Scanlon 🏃♂️🏴🏴🏃🎖
(@wenglishpaul) reported
from
Cardiff, Wales
So after 20 years of being a @skytv customer. @SkyHelpTeam are happy to loose me as a customer absolutely disgusting attitude. To say I'm furious is an understatement #poorservice
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James
(@jamestuck) reported
from
Cardiff, Wales
@SkyHelpTeam This is no help at all. I need to actually speak to someone but you don’t allow me. Ultimately the process to return my old device was not followed by Sky so never happened.
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Soozles 🏴💙
(@soozles_) reported
from
Barry, Wales
@SkyHelpTeam ridiculous service. Trying to speak to an advisor and telling me your closed in the afternoon on a weekday! Tried 2 different numbers
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David Goddard 🏴
(@DaioGoddard) reported
from
Treharris, Wales
@SkySports Why are people hiring social media companies and wtf is wrong with saying ‘are you ready’ ffs
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kevinpurse
(@kevinpurse) reported
from
Cardiff, Wales
@SkyHelpTeam I'm having trouble with my Internet connection it keeps cutting out would like a swift response please
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Kathryn Foot 🏴
(@KathrynFoot) reported
from
Llantwit Fardre, Wales
@SkyHelpTeam Fine. You’ve lost a customer.
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ⓛⓔⓔ ⓙⓞⓝⓐⓣⓗⓐⓝ
(@leejonathan) reported
from
Newbridge, Wales
@SkyHelpTeam shockingly bad service on the phone trying to upgrade to skyQ but found out you’ve been upgrading our service with sports channels & kids channels and we’ve never agreed to these. need to cancel & get refunded as well as move to skyQ.
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Peter N
(@gooner1947) reported
from
Blackwood, Wales
@stuafc71 @SkySports @FA_PGMOL Another one of the mysteries of VAR. Its all garbage
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Kathryn Foot 🏴
(@KathrynFoot) reported
from
Llantwit Fardre, Wales
@SkyHelpTeam Have already emailed to cancel. I’m pretty sure I’m not the only person upset by this. As a loyal customer this is pretty shoddy treatment. Shame.
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James
(@jamestuck) reported
from
Cardiff, Wales
@SkyHelpTeam apparently you’ve cancelled my mobile phone swap because I didn’t send my old phone back in the packaging you never sent me. It sure what more I can do because getting in touch with you is like trying to unravel the mystery of how the universe started. #helpme
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David Goddard 🏴
(@DaioGoddard) reported
from
Treharris, Wales
@Burgy_Tog @SkySports If it was the foot sweep that put him down then he should be able to beat the count. Always takes the easy way out Molina
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chris lay
(@chrislay84) reported
from
Cardiff, Wales
Aston villa vs Everton is the most played game in the history of top flight football. @skysports needs to explain why you treat it with such disrespect.... You are part of the problem with the so called "big 6". Shocking coverage, you should be ashamed.
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LeaveMyArseAlona
(@faT_Taf_213) reported
from
Cardiff, Wales
@DonVito29985036 @SkySportsPL @SkySports He did not square that ball to Sterling and he has never won a single trophy in his life. He will not win his first trophy with England. He’s not a winner & those are the facts . Come back when he’s actually won something of significance.
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Carl Laity 🏴
(@fubzy71) reported
from
Barry, Wales
What a day for Sky Sports to put a media blackout with everyone trying to find out if the Man Utd game is called off #MUNLIV #SkySports
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Kathryn Foot 🏴
(@KathrynFoot) reported
from
Llantwit Fardre, Wales
@SkyHelpTeam not impressed - called to recontract. Was made a decent offer but told I have to pay a £20 admin fee for the privilege of entering into another 18 month contract with you. Been with you for 21 years. Time to cancel?
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Daz Llewellyn
(@xWeLsH_DaZzLeRx) reported
from
Pontypridd, Wales
@chrismuzza @SkyHelpTeam Here with you Chris. Sat down for movie night and my screen started buffering and lost connection. Contacted @Pornhub but it's not them. It's my Internet. I need to know if the plumber had fixed the shower for his sister!
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🏴 Doodlebug BSc 🏴
(@daviddoodlebug) reported
from
Llantrisant, Wales
@SkyHelpTeam Openreach say I has fttp. Your system says no. Why? I want to pay you more!!! Several emails and calls and not resolved. Last one to my wife was rude + condescending. Not happy. Due for renewal soon. If you want my business get it sorted.
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LeaveMyArseAlona
(@faT_Taf_213) reported
from
Cardiff, Wales
@DonVito29985036 @SkySportsPL @SkySports They can’t win anything with a captain that has never lifted a single trophy in his career.Better off going with Hendo as captain,at least he knows what is needed to win trophies. Kane just wants individual glory.That is exactly why he never squared the ball to Sterling at the WC
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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zoe venditozzi
(@zoevenditozzi) reported
@SkyHelpTeam Tested it and there is indeed an outage. Can you advise how long it might take? I have an online meeting at 4 😬
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Stuart Devons
(@stuartdevons) reported
@SkyHelpTeam I've been a Sky customer for almost 30y but no longer. I had an engineer visit to install Sky Q (house move) cancelled by you with no notice and now no one can re-attend for 10 days! I pay you a fortune every month so how about showing some proper customer service?
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zoe venditozzi
(@zoevenditozzi) reported
@SkyHelpTeam Still not working - am hearing from local friends there’s isn’t working either. I’d it down in NE Fife?
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Ponicollective
(@ponicollective) reported
@SkyHelpTeam we have had no internet connection for over 2 hours in Monifeith / Dundee. Is there an update on when this issue will be resolved?
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Chris
(@ChrisRBayne) reported
@SkyHelpTeam Service came back at 8:30 this morning, then went off again at 12:05 for 20 minutes. I am not happy!
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BS7 🌶️
(@bs7locked) reported
@timmyboy556 @ArsenalBuzzCom @SkySports he did, this quote cut out a lot of what he said. he was talking about arsenal then gary neville interrupted him and so he said this then after said it can happen to any team
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Chalkie
(@ChalkiexTurdle) reported
@SkyHelpTeam @NOWHelpTeam internets been down in Dundee for 4 hours, do you know when it’ll be back up again?
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Jennifer Gardner
(@JenGardner21) reported
@SkyHelpTeam I am having real issues with my broadband preventing me from working. Not impressed with the customer support ive received. Tried to get some help but still waiting and been trying all morning. Any chance of some customer support
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Procapture
(@Procapture2) reported
@SkyHelpTeam I have been waiting all day for a Sky engineer to come out and sort out my broadband issues and the visit got cancelled without contacting me. How unprofessional!
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Nic Daniels
(@JustMeNic) reported
@pop2bandit @SkyHelpTeam Having the same 😡 4 days outage so far…. No back up service is a joke!