Sky Outage Report in Radyr, Cardiff, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Radyr, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Radyr and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 19: Problems at Sky
Sky is having issues since 09:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Radyr, Cardiff, Wales
The most recent Sky outage reports came from the following cities: Hengoed, Pontypridd, Cardiff, Blackwood, Ynysddu, Newport, Cwmbran, Treharris, Caerphilly, Ferndale, Treorchy, Barry, Mountain Ash, Porth and Tonypandy.
| City | Problem Type | Report Time |
|---|---|---|
 Hengoed |
Wi-fi | |
| Pontypridd |
Total Blackout | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Blackwood |
Internet | |
| Hengoed |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Radyr, Wales
Latest outage, problems and issue reports in Radyr and nearby locations:
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Matt Lovibond
(@lovibond_matt) reported
from
Risca, Wales
Loving that Man Utd are now seeing the Ole Gunner Solskjaer that we had 9 months of at #Cardiff. The guy is not cut out for management and is getting by on that ******* goal in 99’. He will be the first manger gone next season #ManUtd #manutdvsmancity #SkySports
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Martin Hole
(@martinhole31) reported
from
Caerphilly, Wales
@SkyHelpTeam @SkyStore I was told this back in February and I still have to purchase the DVD option when buying downloads as my daughter is deaf and requires subtitles. I’m sure I’m not the only person identifying this problem
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Cllr Jonathan Bishop
(@votejonathan) reported
from
Taff's Well, Wales
@afneil The #BBC is a public service broadcaster. It should focus on content the profit-seeking firms like @SkySports would not give airtime to but nevertheless is of importance.
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Andrew Hopkins
(@AndrewJHopkins) reported
from
Whitchurch, Wales
@SkyHelpTeam Really disappointed in your customer service today. Andrew on the phone was great, but to wait 6 days for an engineer to fit a new Sky Q box with no TV whatsoever for the family is a disgrace. I only subscribe to #skysports for the cricket and now I will miss #CWC19
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GwilBallinger
(@gwilymb1945) reported
from
Llantrisant, Wales
@SkySportsPL @SkySports Interesting that people jump to conclusions based on media reports who themselves will not be privy to the full facts.Shame it has come to this but rather than make wild and in some cases stupid statements I will await the full facts and pray the club will act equitably.
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Ryan Hill
(@Rehicknah) reported
from
Pentyrch, Wales
@GriffinSpurs @SkyUK Haha I don’t feel so bad now 😂😂
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The Exiled Robin
(@TheExiledRobin) reported
from
Llantrisant, Wales
@RADMags @SkyHelpTeam Cancel, Rich
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Eddy
(@ChrisEddy_7) reported
from
Llanyrafon, Wales
After watching the game back this morning, it’s even more embarrassing the performance of all the officials last night, both assistants made shocking decisions too. None more so that giving offside against Matt from a throw in. Poor analysis from @SkySports too which is a shame.
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Ben Fowler ⚡
(@bnfwlr1989) reported
from
Cardiff, Wales
Apparently @Cymru (and other home nations) don't deserve to have the highlights for their most recent #EuropeanQualifiers on Sky Go, whilst only England do 🤷 @SkySports force us to buy their packages to watch it, and then can't be bothered to provide a full service.
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Max
(@Max25143798) reported
from
Newport, Wales
@robbedford32 @RetainsTheCrown @MatchroomBoxing @DunkinDonutsCtr @DAZN_USA @SkySports He's capable but I don't think he will... think he will me made to technically outbox him in rematch rather than ko him like the HWkings do n Ruiz beats him in both, confidence will b thru the roof! Think rematch bad idea but has no choice
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Matthew Thompson
(@Matthw_Thompson) reported
from
Blackwood, Wales
Surly there must’ve been some money down at a bookies to be DQ’d by biting #PriceAli #Boxing #SkySports
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Rebecca Cogbill
(@beccacogbill) reported
from
Llanharan, Wales
@SkyUK bag of poo... trying to get onto my skygo and it's bloody telling me I ain't a customer.. over 20yrs I bloody have... 🤬😡
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Rebecca Williams
(@missrdwilliams3) reported
from
Newport, Wales
@SkyHelpTeam trying to use sky go and it says my user name and password are wrong. They arent wrong. Is there a problem your end
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Brad Channer
(@BradChanner) reported
from
Cardiff, Wales
@SkyHelpTeam This is a problem we have had for years. And everytime I ask for help, it never goes anywhere. This is a general complain about businesses struggling to make money when we haven’t got reliable internet. However I will PM you. Thanks for your response
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Dave Briscoe 🐍🐻
(@tobytyke69) reported
from
Barry, Wales
@SkyHelpTeam Your desktop app for watching Sky Sports is absolutely dreadful. It’s never worked properly, not that I have to use it often but today is barely watchable. Alternates between 20 seconds of decent picture and 20 seconds of blurring.
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Ellen Parker
(@EllenParker6) reported
from
Cardiff, Wales
@virginmedia 4 month countdown to get rid of you your customer service is beyond rude. Your technical support is lacking in manners and availability. @SkyUK we are on our way back sorry for leaving biggest mistake ever. We may have saved £20 but not worth the shit service
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Katy Evans
(@KatyElphaba) reported
from
Porth, Wales
Shocking service from @SkyUK - I find an offer that says ends in 7 minutes - I call the number linked and it says that department is closed. Call back before 8pm. It’s 7.52pm. Thanks sky what a pile of ****.
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Steven Pither
(@StevePither) reported
from
Treorchy, Wales
@AshPrice2017 The service from @SkyUK has been good over the last 10 years, but it’s the cost that’s the killer. Unless your a ‘new’ customer then 💷💷💷
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Matt Navarra
(@MattNavarra) reported
from
Penarth, Wales
Really annoyed with @bt_uk @SkyHelpTeam @SkyUK @NestUK_ today Got new BT ultra fast broadband hub installed but Sky Q and Nest can’t connect to wireless. Ongoing issue for many users and each company blames the other. Devices don’t interface in the network. HELP!
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Lengg
(@LShimumbi) reported
from
Cardiff, Wales
@SionedHatcher @SkyUK Sky are shit and their employees about as useful as Anne Franks drum kit
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Mrs_Fapps!
(@fappy150) reported
@SkyHelpTeam extremely disappointed with your service and the person just spoken with you obviously don’t value long term customers
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TinaP1991
(@TinaP1991) reported
Just a small thing, but what on earth is the whole 'wearing trainers with a suit' thing the #SkySports rugby presenters seem to have adopted? If you're going to the trouble of putting on a smart suit, where's the problem in finding a pair of smart shoes to compliment it? #NZvIRE
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kiz!
(@kizRL) reported
@SkyHelpTeam sky broadband down in PE4 area all morning, I think an ‘outage’. Other tweets about PE4 area. Is this going to be fixed? I need the internet for work
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liam
(@liammhornerr) reported
@SkyHelpTeam I thought it could have been something like that, I’m not 100% sure what happened as my mum was home and I was at work at the time but whatever was done at the time, it fixed that issue
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Life as Paula
(@LifeAsPaula71) reported
@SkyHelpTeam @kizRL Well I have no internet but says no problems in my area so how can that be? DE6
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Danny Floyd
(@Flundykins) reported
@SkyHelpTeam I’m trying to log in to a new device for sky go and keeps saying it doesn’t recognise me, I’ve changed my password 3 times! Help
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lisa
(@misslmassey) reported
@SkyUK Day 2 of no internet. This really isn’t great sky! Can you advise on a fix. It’s well over 24 hours.
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Mistique
(@Mistique139) reported
@AbsoluteChelsea @SkySports But you are a terrible striker Timo
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Mrs_Fapps!
(@fappy150) reported
@SkyHelpTeam As a valued customer for 8 years I don’t feel the offer I have been given is a good one so due discontinue Tuesday have seen you offer better deals to new customers so was trying one last time but with his attitude glad to be leaving, I’m afraid Laura
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Sean Evans
(@seanevanscfc) reported
No @BumbleCricket for t20 finals day is rubbish. Poor from @SkyCricket @SkySports #T20Blast