Sky Outage Report in Radyr, Cardiff, Wales
No problems detected
If you are having issues, please submit a report below.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Radyr, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Radyr and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (51%)
-
TV (27%)
-
Wi-fi (11%)
-
Total Blackout (6%)
-
Phone (2%)
-
E-mail (2%)
Live Outage Map Near Radyr, Cardiff, Wales
The most recent Sky outage reports came from the following cities: Caerphilly, Tonypandy, Hengoed, Pontypridd, Cardiff, Blackwood, Ynysddu, Newport, Cwmbran, Treharris, Ferndale, Treorchy, Barry, Mountain Ash and Porth.
| City | Problem Type | Report Time |
|---|---|---|
 Caerphilly |
Internet | |
| Tonypandy |
||
| Hengoed |
Wi-fi | |
| Pontypridd |
Total Blackout | |
| Cardiff |
Internet | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Radyr, Wales
Latest outage, problems and issue reports in Radyr and nearby locations:
-
Jo Owens(Shardelow)
(@JoOwens2) reported
from
Barry, Wales
@SkyUK what’s happening???? Sky errors when trying to access emails!! Lots of people seem to be having same issue
-
Michelle Everitt
(@ShellEve73) reported
from
Price Town, Wales
@SkyHelpTeam is there a problem in Bridgend area no WiFi since around 9pm ? #skybroadband
-
Mat Seymour
(@Mat_Seymour) reported
from
Cardiff, Wales
Hi Sky. How do I order an engineer to fit a broadband boost in my house? I pay for the service but can’t see anyway of ordering it online or on the app. I don’t want to call a number and be on hold for 50 minutes. Thanks @SkyHelpTeam #skybroadband #skyboost
-
Andrew Newman 🏴
(@andyn63) reported
from
Cardiff, Wales
@SkyHelpTeam Hi sky. Our internet is not working and neither is it working for several of my neighbours. Any news on what’s going on? Thanks. CF5 6XR. 👍🏼
-
Kelly ladd
(@kellyladd78) reported
from
Cardiff, Wales
@SkyHelpTeam I have had to give up due to lack of response , do you have an online fault service or email / chat ?
-
Yuk-Fong Wong
(@YukFongWong1) reported
from
Cardiff, Wales
@SkyHelpTeam Does not solve my issues
-
James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@AdamStubbz @SkyUK When I realised our broadband speed from #Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
-
gerald davies
(@gerry_tudor) reported
from
Cardiff, Wales
@SkyHelpTeam I think there’s a problem in my area, help.. !!
-
Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
My broadband is awful @SkyHelpTeam.
-
James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@breezymate @SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
-
Yuk-Fong Wong
(@YukFongWong1) reported
from
Cardiff, Wales
@SkyHelpTeam how to watch catch up I’ve done everything on the app not able to do this yet I’m paying for this service
-
Kelly ladd
(@kellyladd78) reported
from
Cardiff, Wales
@SkyHelpTeam It’s not broadband - our new phone line is not working ??? Can you do a line test ?
-
Young Ones Clubs Ltd.
(@Youngonesclubs) reported
from
Pentyrch, Wales
@skyhelpteam I have had poor WiFi coverage at my home for months, I have tried calling but as I am not vulnerable or Over 70 I can not get help. I have tried all the tips on website, It needs a booster. Can you please help?
-
Shane
(@gingio) reported
from
Cardiff, Wales
@SkyHelpTeam how come you can only offer me a basic broadband but BT can offer me two speeds over fibre? Am I missing something or are they slow in telling you they’re upgraded?
-
James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
-
Shane
(@gingio) reported
from
Cardiff, Wales
@SkyHelpTeam hi there, I’ve sent you my router back on the day my service ended yet you’ve not registered receiving it and are texting me reminding me. I have proof of postage and know it was delivered. Can you help update my account please?
-
James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@waxperfect @SkyHelpTeam When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
-
James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@lairy72 @SkyUK If they make any admissions of poor service/promise to do anything for you (e.g. send a router/booster) ensure you get them to email you written confirmation whilst you are still on the phone with them, or they'll deny it was ever said & won't be able to locate recording of call!
-
James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@PaulCaddick11 @AdamStubbz @SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
-
Henry Field Assoc CIPD
(@henryf2409) reported
from
Cardiff, Wales
Helped my nan sort her @SkyUK bill today. really helpful service happy with the outcome... But she's in her 70s and has been allowed to have her bills increase to between 130-160 per month for over 2 years... Surely Safeguarding volunerable customers should stop that happening!?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Woody - ⚽️ #karankaout #noroomforracism ⚽️
(@WoodyUK69) reported
@lango1875 If the official Blue's account announced Nisbet transfer I will completely give up ever watching SkySports News. And never trust football reporters again as all being saying not going to happen since yesterday.
-
Al pender
(@Al_Pender) reported
@SkyHelpTeam had an email saying as a treat for being a diamond vip customer I can get a free new voice command remote. Click on the link on the email and takes me to the my sky app but nowhere to redeem it?? Help please
-
MikeMcclung
(@MikeMcclung5) reported
@WayneAdams918 @SkySports If you can only answer the question the way YOU WANT..whats the point od the voting poll? Stupid is stupid does i suppose
-
Phil Harvey
(@phillyharvey) reported
Every few days my internet just crashes for no apparent reason. Tried restarting router and other troubleshooting method and it still happens. This is an absolute joke of a service @SkyHelpTeam
-
NA
(@nallman1972) reported
@SkySports What an idiot
-
Brooke Ellis
(@BrookeE29100350) reported
@SkyHelpTeam WIFI DOWN AGAIN IN DEAL WHAT ******** IS WRONG WITH YOUR NETWORK
-
Woody - ⚽️ #karankaout #noroomforracism ⚽️
(@WoodyUK69) reported
@lango1875 The the official Blue's account announced Nisbet transfer I will completely give up ever watching SkySports News forever. And never trust football reporters again as all being saying not going to happen since yesterday.
-
tjp
(@tjp70) reported
@SkyHelpTeam yet again lost internet. Been total unstable for over 2 weeks now.
-
Matthew Blake
(@mblake501) reported
@SkyHelpTeam ANOTHER deadline missed. On 30th Jan I was promised that the problem would be fixed on Feb 1st and I would have confirmation of this. Hear we are, the 1st has come and gone and still no WiFi and no communication. ANOTHER day lost of homeschooling/working and NO communication??!!
-
John Sellars
(@jasellars) reported
@SkyHelpTeam phone line has been down all day in L19. Amber on router. App says all fine? Restarted etc.