Sky Outage Report in Radyr, Cardiff, Wales
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Radyr, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Radyr and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (48%)
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TV (30%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Radyr, Cardiff, Wales
The most recent Sky outage reports came from the following cities: Cardiff, Pontyclun, Bargoed, Hengoed, Ferndale, Porth, Newport, Tonypandy, Pontypridd, Blackwood, Caerphilly, Treharris, Cwmbran, Ynysddu and Treorchy.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Phone | |
| Pontyclun |
Wi-fi | |
| Bargoed |
TV | |
| Hengoed |
TV | |
| Ferndale |
TV | |
| Cardiff |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Radyr, Wales
Latest outage, problems and issue reports in Radyr and nearby locations:
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James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@lairy72 @SkyUK If they make any admissions of poor service/promise to do anything for you (e.g. send a router/booster) ensure you get them to email you written confirmation whilst you are still on the phone with them, or they'll deny it was ever said & won't be able to locate recording of call!
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Andrew Newman 🏴
(@andyn63) reported
from
Cardiff, Wales
@SkyHelpTeam Hi sky. Our internet is not working and neither is it working for several of my neighbours. Any news on what’s going on? Thanks. CF5 6XR. 👍🏼
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James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
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James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@breezymate @SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
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Yuk-Fong Wong
(@YukFongWong1) reported
from
Cardiff, Wales
@SkyHelpTeam how to watch catch up I’ve done everything on the app not able to do this yet I’m paying for this service
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Mikey Roberts 🏴
(@mikeyroberts81) reported
from
Cardiff, Wales
Hey @SkyHelpTeam any chance you can stop slowing down my broadband? I know what the trick it, to make me upgrade to a 'faster service'. What I'll do instead is find a better provider.
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James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@AdamStubbz @SkyUK When I realised our broadband speed from #Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
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Mat Seymour
(@Mat_Seymour) reported
from
Cardiff, Wales
Hi Sky. How do I order an engineer to fit a broadband boost in my house? I pay for the service but can’t see anyway of ordering it online or on the app. I don’t want to call a number and be on hold for 50 minutes. Thanks @SkyHelpTeam #skybroadband #skyboost
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Ross Pearce
(@MRosspearce) reported
from
Cardiff, Wales
@SkyHelpTeam Hello, I just want to register a problem with my Sky Q box. It is noisy and needs regular re booting.Also the connection with the mini box is unreliable. I would like an engineer to call but don’t want that to happen during the Covid pandemic.
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Tania Davies
(@TanJanDav) reported
from
Cardiff, Wales
@SkyHelpTeam how do I get to talk to a human at customer service? I keep calling and the computer texts me a link to the website. You have already done that.!this is shocking service
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Tania Davies
(@TanJanDav) reported
from
Cardiff, Wales
@SkyHelpTeam Good morning, I have been having issues with my broadband for 3 weeks. Randomly my devices will not connect to the internet. The amber face appears as well as flashing on occasion . Seems to happen on a weekend and in the Evening? Can you help? Thanks
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Shelley Bellamy
(@Bestyroo) reported
from
Dinas Powys, Wales
@SkyHelpTeam hi we are waiting for our new router dispatched 30 Nov, tracking info says estimated arrival 28Nov. Still not arrived. Are we talking Nov 2021?? because if so, work are going to be super pissed off when I tell them on monday. Help please!! 🙏
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Michelle Everitt
(@ShellEve73) reported
from
Price Town, Wales
@SkyHelpTeam is there a problem in Bridgend area no WiFi since around 9pm ? #skybroadband
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Kelly ladd
(@kellyladd78) reported
from
Cardiff, Wales
@SkyHelpTeam It’s not broadband - our new phone line is not working ??? Can you do a line test ?
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Shane
(@gingio) reported
from
Cardiff, Wales
@SkyHelpTeam hi, I’m not happy that I’ve had numerous conversations with your team about returning my router and despite them confirming you received it back you’re now charging me. Please help.
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Henry Field Assoc CIPD
(@henryf2409) reported
from
Cardiff, Wales
Helped my nan sort her @SkyUK bill today. really helpful service happy with the outcome... But she's in her 70s and has been allowed to have her bills increase to between 130-160 per month for over 2 years... Surely Safeguarding volunerable customers should stop that happening!?
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James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@waxperfect @SkyHelpTeam When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
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Sarah Harvey
(@sarahtattoo13) reported
from
Abertridwr, Wales
@SkyUK Hi, I upgraded and activated my free year of discovery+ but everytime I try to use it on my box its says I need to upgrade? Can you help please? 🙏🏼🙏🏼
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James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@PaulCaddick11 @AdamStubbz @SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
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James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
Really trash #skybroadband again. My kids have been complaining this evening as they've been dropped out of xbox games mid-game due to crap wifi. It's not the speed or service we should expect & we still haven't received the booster promised! #poorcustomerservice @SkyHelpTeam
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Col 🕷
(@Caitch22) reported
@SkyHelpTeam Tried that. Found issues but needed to wait for my wife to finish her call then suddenly no issues.
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Amanda👩🏽💻
(@amandafclark) reported
@SkyHelpTeam @PrincessAmy89X That told us nothing when we could load this up. Just that it went down. For 4+ hours. Where is the explanation ?? Why does it keep happening??
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Tracy Cowan 💙
(@Beds_RCC_CEO) reported
@SkyHelpTeam That’s the issue. No information forthcoming so no one can tell us anything. No predicted dates just moving update dates. It’s not good enough chaps. Come on. Why can’t you provide an interim solution if there’s no end date? There are 4 affected just in our house 🙄
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Ben_78
(@Ben_78_) reported
@AspinallT @RatatoskrUK @SkyUK The only way I can see very rapid change happening is if the buy in cost is very low. If it’s not affordable, ie if ppl can’t either borrow it, or save up for it, then it’s never going to happen.
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Scott Bishop
(@IAMBiSH1) reported
@SteveGa29834389 @SkyUK @Russ_Eionbot I’ve already pre registered for Glass. We’ve been having issues with our Sky for months. Had the box changed and the dish checked, and the TV is having a black screen every 12 seconds or signal drops out. Having Glass will eliminate that issue as it’s internet only.
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celerycruncher
(@cthao2101) reported
@SkyHelpTeam the red button did not work from 2pm -6pm it started working as soon as euro tour finished and womens event started 4 hrs lost coverage this is a regular problem and i know of others who experienced this yesterday. this seems to happen every week and is nothing to do with my tv
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Charlie McDoggie
(@TheMcDoggie) reported
@SkyHelpTeam Hi, I’ve had no broadband since Friday afternoon in Weymouth, DT4. The service status page says there is a known fault in this area. Can you provide any further information, eg what is the fault and is there an estimated time for a fix? Thanks.
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Matthew Grace
(@mjgrace82) reported
@SkySports It’s possible the crowd are like they are because of how you have conducted yourself on stage in the past! He’s disrespectful so what’s the issue with the crowd being disrespectful
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Karen Hewett
(@karenhewe) reported
@SkyHelpTeam @MALCOLMVINTON Looks like it will be the end of Sky TV for us then. No way would I want to get a new TV. My Wifi is bad anyway so wouldn’t want to stream the channels. Everything is getting far too complicated. Don’t even know what Sky Q is never mind SkyGlass.
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Jane
(@janey23_belle) reported
@tyronce @SkyHelpTeam I've been having same problem. Is fine on a different phone though 🤔😬