Sky Outage Report in Radyr, Cardiff, Wales
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Radyr, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Radyr and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Radyr, Cardiff, Wales
The most recent Sky outage reports came from the following cities: Tonypandy, Pontypridd, Blackwood, Newport, Cardiff, Caerphilly, Porth, Pontyclun, Treharris, Hengoed, Cwmbran, Ynysddu, Ferndale, Treorchy and Barry.
| City | Problem Type | Report Time |
|---|---|---|
 Tonypandy |
Wi-fi | |
| Pontypridd |
TV | |
| Blackwood |
Wi-fi | |
| Newport |
Internet | |
| Cardiff |
Internet | |
| Newport |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Radyr, Wales
Latest outage, problems and issue reports in Radyr and nearby locations:
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James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@PaulCaddick11 @AdamStubbz @SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
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Yuk-Fong Wong
(@YukFongWong1) reported
from
Cardiff, Wales
@SkyHelpTeam how to watch catch up I’ve done everything on the app not able to do this yet I’m paying for this service
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Michelle Everitt
(@ShellEve73) reported
from
Price Town, Wales
@SkyHelpTeam is there a problem in Bridgend area no WiFi since around 9pm ? #skybroadband
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Tania Davies
(@TanJanDav) reported
from
Cardiff, Wales
@SkyHelpTeam how do I get to talk to a human at customer service? I keep calling and the computer texts me a link to the website. You have already done that.!this is shocking service
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James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@AdamStubbz @SkyUK When I realised our broadband speed from #Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
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James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@waxperfect @SkyHelpTeam When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
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James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@lairy72 @SkyUK If they make any admissions of poor service/promise to do anything for you (e.g. send a router/booster) ensure you get them to email you written confirmation whilst you are still on the phone with them, or they'll deny it was ever said & won't be able to locate recording of call!
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James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
Really trash #skybroadband again. My kids have been complaining this evening as they've been dropped out of xbox games mid-game due to crap wifi. It's not the speed or service we should expect & we still haven't received the booster promised! #poorcustomerservice @SkyHelpTeam
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Andrew Newman 🏴
(@andyn63) reported
from
Cardiff, Wales
@SkyHelpTeam Hi sky. Our internet is not working and neither is it working for several of my neighbours. Any news on what’s going on? Thanks. CF5 6XR. 👍🏼
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James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
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Kelly ladd
(@kellyladd78) reported
from
Cardiff, Wales
@SkyHelpTeam It’s not broadband - our new phone line is not working ??? Can you do a line test ?
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Shane
(@gingio) reported
from
Cardiff, Wales
@SkyHelpTeam hi, I’m not happy that I’ve had numerous conversations with your team about returning my router and despite them confirming you received it back you’re now charging me. Please help.
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Shelley Bellamy
(@Bestyroo) reported
from
Dinas Powys, Wales
@SkyHelpTeam hi we are waiting for our new router dispatched 30 Nov, tracking info says estimated arrival 28Nov. Still not arrived. Are we talking Nov 2021?? because if so, work are going to be super pissed off when I tell them on monday. Help please!! 🙏
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Sarah Harvey
(@sarahtattoo13) reported
from
Abertridwr, Wales
@SkyUK Hi, I upgraded and activated my free year of discovery+ but everytime I try to use it on my box its says I need to upgrade? Can you help please? 🙏🏼🙏🏼
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Henry Field Assoc CIPD
(@henryf2409) reported
from
Cardiff, Wales
Helped my nan sort her @SkyUK bill today. really helpful service happy with the outcome... But she's in her 70s and has been allowed to have her bills increase to between 130-160 per month for over 2 years... Surely Safeguarding volunerable customers should stop that happening!?
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Mat Seymour
(@Mat_Seymour) reported
from
Cardiff, Wales
Hi Sky. How do I order an engineer to fit a broadband boost in my house? I pay for the service but can’t see anyway of ordering it online or on the app. I don’t want to call a number and be on hold for 50 minutes. Thanks @SkyHelpTeam #skybroadband #skyboost
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James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@breezymate @SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
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Mikey Roberts 🏴
(@mikeyroberts81) reported
from
Cardiff, Wales
Hey @SkyHelpTeam any chance you can stop slowing down my broadband? I know what the trick it, to make me upgrade to a 'faster service'. What I'll do instead is find a better provider.
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Ross Pearce
(@MRosspearce) reported
from
Cardiff, Wales
@SkyHelpTeam Hello, I just want to register a problem with my Sky Q box. It is noisy and needs regular re booting.Also the connection with the mini box is unreliable. I would like an engineer to call but don’t want that to happen during the Covid pandemic.
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Tania Davies
(@TanJanDav) reported
from
Cardiff, Wales
@SkyHelpTeam Good morning, I have been having issues with my broadband for 3 weeks. Randomly my devices will not connect to the internet. The amber face appears as well as flashing on occasion . Seems to happen on a weekend and in the Evening? Can you help? Thanks
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Fernie Bartram
(@F_L_Bartram123) reported
@beccaburton8 @SkyHelpTeam When we had this issue it was always to do with the main box that was causing the issues. We used to unplug that and turn it off as well as turning all minis off wait a while just turn the main one back on, make sure it connected to network and working then turn the minis on x
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mb1965
(@mikebiggs99) reported
@SkySports For goodness sake. Calm down. Its been 1 game.
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Stewart Swene
(@Sweeney3917) reported
@SkyHelpTeam Good morning, wonder if you can help? My sky box in the bedroom won't turn on. The lights on and it's all connected, but won't switch on.
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Lola Podengo
(@LPodengo) reported
@MoustacheHis @SkySports Liverpool fans were telling us Fabinho was a top 3 CB in the league. They told us Thiago was twice the player Bruno is. Leicester have had huge injury problems this season with a much cheaper squad and are sitting above Liverpool.
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storagebod
(@storagebod) reported
Hey @SkyHelpTeam - big broadband problems today...10-50% packet loss and the broadband health checker is kaput.
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Hayley Clarke (she/her)
(@iamHayleyClarke) reported
@SkyHelpTeam I live in Southwark south London and our internet keeps dropping out. It had done for 2 days now. Is there an outage in the area?
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LADY JAY🇯🇲
(@jaymcgregor_) reported
What’s the point in paying for Sky Broadband, when I’m constantly having to hotspot my phone? 😡 If there’s not an outage in my area, the speed is slow, or the network has a bad quality I’VE HAD ENOUGH 😤 @SkyUK #skybroadband #worstinternetever #poorquality
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Warren
(@WarrenEades1) reported
@tmpearsn @SkyHelpTeam We’ve had same issue with sky at 2 houses, they’re ****. Only reason we’re still with them is virgin isnt in our area yet
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Tom
(@tmpearsn) reported
Ever since upgrading to superfast broadband with Sky, we’ve had nothing but problems. Cutting out every day and can’t watch a full episode on Netflix without it buffering? Basic package did us better. Joke @SkyHelpTeam.
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Jenna †
(@Jen_2512) reported
@SkyHelpTeam Morning, please can someone contact me regarding this my broadband is still slow and our tv connection also keeps turning itself off. I am unable to work from home so it’s now affecting my job. Thanks