Sky Outage Report in Kings Langley, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Kings Langley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Kings Langley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 15: Problems at Sky
Sky is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Kings Langley, Hertfordshire, England
The most recent Sky outage reports came from the following cities: London, Northolt, Stanmore, Watford, Wembley, Dunstable, Hampstead, Bushey, Beaconsfield, Edgware, Luton, St Albans, Great Missenden, Barnet and Hemel Hempstead.
| City | Problem Type | Report Time |
|---|---|---|
 London |
TV | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Kings Langley, England
Latest outage, problems and issue reports in Kings Langley and nearby locations:
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Veronica Van Muyen
(@verona_vm) reported
from
London, England
@SkyHelpTeam our WiFi has been down (London) since yesterday morning, tried everything imaginable, followed instructions, unplugged everything and plugged it back in, restarted, to no avail.
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Andy Gilmore
(@AndyLondon43) reported
from
Barnet, England
@SkyUK trying to contact you by phone. Can’t get through. Can you email me your customer retention email address please.
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Jonny Downs
(@j0nnyd0wns) reported
from
St Albans, England
@SkyHelpTeam getting severe audio drop in and outs on Disney + app on #skyq, live TV is fine but did drop earlier in the day, Netflix app also suffering but not as bad as Disney+! Tested on all audio settings normal and Dolby and slightly better with normal but still drops
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Paul Clarke
(@Clarko2000) reported
from
Welwyn, England
If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)
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Keiran Betteley
(@kbetteley) reported
from
London, England
@Elpifco3 @coleddievickers @bluesam33 @SkySports Surely makes more sense for us to accept that no one could have foreseen this and just cancel the season out of respect for the thousands who died. Terrible shame for the red lot from across the park but you win some, you lose some... couldn’t happen to s nicer bunch...
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Shane Gillespie
(@ShaneGillespie) reported
from
London, England
I don’t like this @SkyUK Don’t want to help people who have been Furlough and told me they can’t get a manager to call me. @BorisJohnson the government needs to help here before we all get in to debt because of it. @SkyHelpTeam @SkyNews @BBCNews
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Celia Smith
(@celysmith) reported
from
Watford, England
Please help us out @SkyUK @SkyHelpTeam We’ve tried your help team but got nowhere. We Need WiFi!
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Nicola Roberts
(@nicolajr20) reported
from
St Albans, England
@SkySports @GNev2 Depends who you support. Plenty of media output from @ChelseaFC and @ChelseaFCW 💙
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Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
Also @SkyUK and @virginmedia the engineer that solved the problem today is what customer service looks like - Gavin Wilson from @virginmedia get him to train your teams. We had at least 8 engineers over past 15 months between your services and this guy sorted it in 1 visit! 5*
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Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
Sad that we had to leave, go to @SkyUK - was worse. clearly focused on sales and NOT Service. All the engineers from @virginmedia & @SkyUK were really nice people, but did not seem too technically skilled passed - replacing router, swirling in/off etc. Today’s guy new his stuff
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Shane Gillespie
(@ShaneGillespie) reported
from
London, England
@charlotte19831 @SkyUK @BorisJohnson @SkyHelpTeam @SkyNews @BBCNews They are bloody useless, wont get a manager to call us and won’t do anything to help.
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michael devine
(@michaeldevine4) reported
from
Kimpton, England
@SkyHelpTeam @erinchelseytayl Hi I'm having the same problem too.
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Mark Newton
(@aroundthehouses) reported
from
Bricket Wood, England
@SkyHelpTeam Nope didn’t work so maybe an issue with the main hub which I’ll check in a few minutes when my son has stopped watching something.
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Mark Newton
(@aroundthehouses) reported
from
Bricket Wood, England
@SkyHelpTeam I can’t watch live tv or recordings. I’ve just reset the q mini so waiting to see if that sorts it as network connection is all good.
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Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
Sad that we had to leave, go to @SkyUK = worse. clearly focused on sales and NOT Service. All the engineers from @virginmedia & @SkyUK were really nice people, but did not seem too technically skilled passed - replacing router, swirling in/off etc. Today’s guy knew his stuff
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Mark Newton
(@aroundthehouses) reported
from
Bricket Wood, England
@SkyHelpTeam Hi. Nope still not working although all connected and broadband WiFi working. Happening on both q mini boxes.
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Mark Ellerington
(@MrLuxuryYacht) reported
from
Harrow Weald, England
@SkyHelpTeam I have just received notification of my next bill since changing my package and it is a lot more than I was advised it would be during the call. Also the future bill amounts are more than advised. Please contact me to sort or else just cancel my whole subscription.
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Raymacuxbridge
(@raymacuxbridge) reported
from
Denham, England
@SkyHelpTeam your broadband has over charged us by 50% this month and no way of getting through to anybody. Poor service
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Nick Spero
(@nickspero) reported
from
Barnet, England
@SkyHelpTeam been utterly left in the lurch by Sky despite having been a customer for >20 years (& a VIP whatever that means).
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Mabel Bradley
(@MabelBr25051948) reported
from
Ivinghoe, England
***** for stupid questions today come from @BBC @SkyUK @ITV @talkRADIO . Switched off after that. Just cannot be bothered with these stupid questions.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Scottish Lass
(@Scottis03347506) reported
@scottgibson93 @SkyHelpTeam Don’t hold ur breath this is what they have been doing to me since beginning of 2021 and still no end in sight - sneakily close complaint down after not resolving and either don’t call and say they did, let it ring once and bolt or don’t speak and hang up when you answer
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Amy Louise
(@amylouise0295) reported
Never in my life have I had such trouble with a company, I was told I could cancel my tv package and now being told that I can’t absolutely joke @SkyHelpTeam @SkyUK
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sarah carver
(@scarrah29) reported
@SkyHelpTeam I’ve got the service status checker I dont need to do a line test
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Amy Louise
(@amylouise0295) reported
@SkyHelpTeam Hello, they said because we are in contact till February but we were told in august we could cancel and pay to come out
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Scottish Lass
(@Scottis03347506) reported
@SkyHelpTeam Want to actually sort my complaint that’s been running since 2020?? Spent hours on the phone again today and still no further forward! Also brilliant to be guaranteed a call back between set times this afternoon and yet again no call!
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K
(@jam_officianado) reported
@SkyHelpTeam I really need some help with my account. I’ve tried speaking with customer services at least 3 times to resolve this but no one can seem to help. My email address was used on a previous sky account I held. That then got closed when I moved house.
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Hafiz Naguthney
(@HafizNaguthney) reported
@SkyUK poorest service I’ve received today and spoken rudely as well as spoken down to. This service is getting worse and a lot of people need training on how to treat and speak to customers. Just had an individual name Amit from Leeds call centre who was absolutely shocking.
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Jen Cat
(@Jen_Catter) reported
@SkyHelpTeam We had a number of calls on Sunday lasting 2.5 hours. The problem not solved was our inability to access Paramount+ or Discovery+. It was agreed that we would be called this morning about it.
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Jason Puddephatt
(@puddy73) reported
@SkyHelpTeam Thanks for getting back. She does have a care alarm tested yesterday and it worked. She has had the broadband issue for a few days now. And yes has a mobile.
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SimonTHFC #ENICOut #LevyOut
(@S1mge3_THFC) reported
Hi @SkyUK you’ve emailed to say my PAC code has transferred my phone number over from @EE but it’s not happened yet. New phone still has new number and old phone still has old number and service from EE. Any ideas? Thanks.