Sky Outage Report in Houghton-Le-Spring, County Durham, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Houghton-Le-Spring, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Houghton-Le-Spring, County Durham, England
The most recent Sky outage reports came from the following cities: Spennymoor, Sunderland, Durham, Newcastle upon Tyne, South Shields, Gateshead, Crook, Washington, Stanley, Peterlee, Boldon Colliery, Chester-le-Street, Seaham, Wallsend and Hartlepool.
| City | Problem Type | Report Time |
|---|---|---|
 Spennymoor |
Phone | |
| Sunderland |
Internet | |
| Durham |
TV | |
| Sunderland |
Internet | |
| Newcastle upon Tyne |
Total Blackout | |
| South Shields |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Houghton-Le-Spring, England
Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:
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Michaela Raine
(@RaineMichaela) reported
from
Newburn, England
What is that awful noise in the background of the Everton v liverpool game. @SkySports
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Doddsy
(@Doddsy9) reported
from
Stanley, England
@SkyHelpTeam I really need a WiFi booster the signal strength of my router is so poor I lose connection when I walk 10 steps into my living room
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Louise Ross
(@MrsLou_R) reported
from
Sunderland, England
@SkyHelpTeam The problem is someone called me from sky to upgrade to sky Q for £20 but had issues and told me to call back but I can’t call back can I? Then you can only do it online for £199? So why do it online when I know you can get better deal speaking with someone?
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Tim Bellhouse
(@TimBellhouse) reported
from
Dunston, England
@SkyHelpTeam is there an issue with the mobile area of my account? Trying to activate a sim but just a blank page. Tried 2 browsers and via the app...
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Sarah
(@SarahFallows82) reported
from
Ryton, England
@SkyUK don’t like the new update for Sky Q. Slow and clunky.
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Jon
(@jonridley87) reported
from
Hetton-Le-Hole, England
Looking forward to not seeing a second of Liverpool or Leeds’ celebrations. No doubt the skysports wankfest will be unbearable. 30 years of hurt of Liverpool, **** off man
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Emily Rowe
(@emi_rowe) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam No broadband in NE1! But my account says no issues in my area? 😩🤔
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Woody
(@Woodysimon1987) reported
from
Gateshead, England
@JaseMac1986 @SkySports And this is why they're not arsed about letting their customers down. They're like Mike Ashley, they know they can do what they want and they'll be endorsed by enough paying customers to keep them going. Seriously, £50 a year and I can sort you out...
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Kirst
(@OohAwful) reported
from
Sunderland Bridge, England
@SkyHelpTeam Hi, I can’t log into my account and can’t get through to the line that it advises me to call. Can you help ?
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carlpennington
(@pennas17) reported
from
Gateshead, England
@SkySports Idiot not even 2m
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Will
(@wjc_14) reported
from
Durham, England
The new @SkyUK @SkyHelpTeam Q update is crap. The remote has been close to going through the tele twice 😡
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Tracy Maudsley
(@tracycyprus) reported
from
Birtley, England
@SkyHelpTeam An approximate 45 minute wait is not acceptable to cancel a part of my package when the customer should be able to cancel with one click online. Am guessing it’s because your call handler has a script to follow to try to persuade us not to drop sports pack (2/2)
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Will Grigg scored yet?
(@the_fatman61) reported
from
Washington, England
@LisaBinney @SkyHelpTeam The price you pay when you’ve been a loyal customer for 30 years xx
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adam featherstone
(@eponymousdrums) reported
from
Lanchester, England
@LeePuckrin @SkyBetChamp @EFL @SkySports Least you don’t support Sunderland fella! They’ve been ripped off the most.
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Emily Rowe
(@emi_rowe) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam my WiFi is not working (again!). In Newcastle upon Tyne. Tried connection diagnosis and no luck ..
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Paul Kelly
(@paultkelly_) reported
from
Walker Gate, England
@SkyHelpTeam can’t login getting error 288 have tried chrome and edge
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Nigel Simpson
(@S1mpson) reported
from
Durham, England
@BullmanJohn @SkySports @BBCSport Your right they have been poor but Sky are not helping, still better than watching cookery programs as that’s all that seems to be on nowadays
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Helen O'Leary
(@helenolearyx) reported
from
Blaydon-on-Tyne, England
@SkyHelpTeam second day my WiFi has stopped working, right in the middle of a work call again too. Please can you advise of the issue in NE21 area please.
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Helen O'Leary
(@helenolearyx) reported
from
Blaydon-on-Tyne, England
@SkyHelpTeam please could you advise when your broadband will be up and running? It has been down in my area for the past 2 hours and I am trying to work from home. Have tried all troubleshooting options
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Anthony A Dalzell
(@Tdal1369) reported
from
Washington, England
@SkyHelpTeam please help, I’m having real trouble getting into my account online, it’s telling me my account is closed when obviously it’s not, I need to change my package and need to adjust my payment date
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Danny
(@Danny1tfc) reported
@SkyHelpTeam No you do not! You get sent an automated text message directing you to online help then the call gets terminated. Why are your staff levels so low? No doubt you will blame covid
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Highlander
(@Highlander508) reported
@SkySports He should mind his own ****'n business!
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Danny ⚒️⚒️
(@Dannys0772) reported
@SkyHelpTeam OK, I'm still non the wiser what is going on Can't get anyone to speak too, your online help is no help Was told online that an engineer would be booked as your tests could not resolve the issue, heard nothing since, are they booked? When are they due? Who knows?
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Kate
(@KateH123) reported
@SkyHelpTeam hi (I’m on Sky Q) you have a list of must see movies, Gone Girl is one, but it has no subtitles. It’s a fairly old film so is there a reason why it wouldn’t have them? Really tricky to watch if you have a hearing problem!
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With or Without a Beard
(@ScrumpyPiPUK) reported
@SkyHelpTeam @MyPersona123 Leading customer service? I've been on hold for nearly an hour listening to the same three soundtracks. I've listened to the soundtrack for Sherlock about 25 times ffs
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With or Without a Beard
(@ScrumpyPiPUK) reported
@SkyHelpTeam Receiving wildly varying internet speeds, but averaging 15mbps despite paying for the top Internet speeds. Finally had enough and decide to call for support because the online tests are "unavailable and i've been on hold for 40mins listening to the same three
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Jack Sloan 🎗
(@sloan4891) reported
from
Wakefield, England
@SkyHelpTeam hi there, the activate Netflix now link on your website doesn’t seem to work, it just redirects me to your website, can you help?
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rose hadden
(@rosehadden08) reported
@SkyHelpTeam hi our sky box is making a constant whirring noise and stopped working, is there any way we can get help without waiting on phone line ? It says it’s an hour wait time at the moment. Thanks
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Danny
(@Danny1tfc) reported
@SkyHelpTeam Im not asked to hang up the call is disconnected.
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Bryan MyPersona123
(@MyPersona123) reported
@SkyHelpTeam Failing at most of those. People are obviously leaving in their masses, crashed your support / online services