Sky Outage Report in Houghton-Le-Spring, County Durham, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Houghton-Le-Spring, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 21: Problems at Sky
Sky is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (47%)
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TV (30%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Houghton-Le-Spring, County Durham, England
The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, South Shields, Gateshead, Durham, Sunderland, Wallsend, Blakelaw, Washington and Stanley.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| South Shields |
Internet | |
| Newcastle upon Tyne |
Internet | |
| South Shields |
Wi-fi | |
| Newcastle upon Tyne |
Internet | |
| Gateshead |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Houghton-Le-Spring, England
Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:
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joseph mains
(@mainsey8) reported
from
Washington, England
Please help @skytv all i want to do is pause my @SkySports package. I’m finding it impossible as it keeps giving me the same message, there has been a problem please try again later
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Alan
(@alsandal39) reported
from
Whickham, England
@SkyHelpTeam I have already signed in to see what is offered, I am being offered BT sport at an extra £25 per month on top of the £28 I already pay for Sky Sports as a thanks for being a customer for nearly 15 years whereas a new sports customer gets them both for £35 per month
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pipkins
(@fredspoon) reported
from
Chester-le-Street, England
@itsdanharvard @SkyHelpTeam So many people using it and buildings etc etc in London it’s just terrible.
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John-Paul Stephenson
(@Renegadeangel5) reported
from
Walker Gate, England
The hardest thing about dealing with my mum’s estate has been cancelling @SkyHelpTeam They play games to wear you down by passing you to a different team, wasting your time and money.
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shaun
(@Geordie_Shaun) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam how can I get a call back from customer service. Every time I call there’s a 20+ min wait
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.
(@SEAMONKEYOO7) reported
from
Willington, England
@SkyUK Could you pls stop confusing your customers eg Ripping of full paying Sky paying customers with “SkyStore” rentals 😤. Why can’t a full paying customer watch a rental on a tv that doesn’t have that random app. 🧐
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Allan Williams™
(@iamAfrosamurai) reported
from
Newcastle upon Tyne, England
Whoever is doing the sound on the @SkySportsF1 Testing: Story So Far program needs to sort the levels out, seriously. Two days now of very Testing audio.... Lip syncing out too, mics not working. Unless it's a work experiencer, then I'm afraid they're fired! #SkyF1 @SkyHelpTeam
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Ellis
(@EllisLandreth1) reported
from
Sunderland Bridge, England
@SkyHelpTeam Sky Q. I’ve had this issue since it was installed last year but it’s happening across more channels. I’ve tried all the trouble shooting methods but we have a communal apartment dish so I’m wondering if this is the reason
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Moira
(@topazzz9) reported
from
Newcastle upon Tyne, England
Thank you to 2 members of @SkyUK the other week who had a promotional stand inside Newcastle’s Eldon 🔲. Your help and plastic carriers were a godsend, as the paper bags @BootsUK are using fell apart just feet from the shop. I’m sure they’re very green, but far too flimsy!
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Dr Peter Hoare ⌬
(@PHoare1963) reported
from
Sacriston, England
@BenjaminDBarker @Ravens @Saints @SkySportsNFL @SkySports As long as it isn’t the New England Cheaters, I frankly don’t give a damn! Neither of my teams have made the playoffs (again🙄). #GoFins #GoBroncos
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Allan Williams™
(@iamAfrosamurai) reported
from
Newcastle upon Tyne, England
I'm sure @Eurosport_UK is the most useless channel going. Recorded @dakar highlights only for it to record the overrunning Snooker. So, download the highlights program on my @SkyHelpTeam Q box, only for it to be the same overrunning Snooker program. Its ridiculous really, #cancel
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Lesley Wheatley
(@strizley7) reported
from
Tanfield, England
@crimlawuk @GNev2 And a terrible response on behalf of @SkySports
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Veterans Response CIC
(@VeteransR) reported
from
Sacriston, England
@SkySports As a sky customer are you refunding the sky sports fee to your customers as the main reason I subscribe is for football there for the contract is now nil & void 🤔
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OfficialMickTee
(@Tullic) reported
from
Chester-le-Street, England
@SkyHelpTeam is there another problem with Sky emails. Cant access it with password!
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ً
(@iEddsyy) reported
from
Durham, England
@ETaylor04_ @SkyHelpTeam Mines been awful with BT for ages tbf
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Will Grigg scored yet?
(@the_fatman61) reported
from
Washington, England
@SkyHelpTeam why have you took the skyQ app down. The skygo one is bloody awful
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mackem gazza
(@thedoctor_84) reported
from
Sunderland Bridge, England
@SkyHelpTeam am wondering if there is any problems with internet connections in Sunderland. I’ve tried resetting my hub 3 times and still no luck
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shaun
(@Geordie_Shaun) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam To cancel so online chat isn’t available
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Daniel Sleeth
(@danielsleeth) reported
from
Dunston, England
@SkyHelpTeam I was really just hoping for an update on when our broadband might be back up and running (4 day outage) but there was very little info about it unfortunately
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LeeTheMag
(@LeeTheMag) reported
from
Whickham, England
@skysports giving a big **** you to @wwe and not showing smack down live tonight
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Tea Time Cairo
(@cmbrodie) reported
@SkyHelpTeam apparently there is an issue at the exchange, although there is no sign of this when checking service status.
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marc
(@marc49969037) reported
@SkyUK morning, having issues with broadband in Chester le street DH2 area - anything going on ?
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Robin Hanson
(@torofootballtw) reported
Why Manchester United never signed Diego Maradona? Bloody hell. #Mufc #skysports @SkySportsPL
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TheBajaGamer
(@TheBajaGamer) reported
@marc49969037 @SkyUK Yes in Chester le street have same problem also my friend does
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Ashley Thomas
(@Ashleyjackarmy) reported
@SkyHelpTeam Hi, My wifi is working with no problems but my landline keeps saying "Check Phone Line". We can't make or recieve calls, We have switched off power, reset the router still the problem exists. Any help would be greatly appreciated. Many Thanks Ash
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dean deanson
(@dean_deanson) reported
@_xSxeHxLx_x @SkyHelpTeam Do you not see the irony in what you’ve tweeted? Using the words major outage and then implying it should be something thats easily fixed, muppet
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Chris Holme
(@chrisholme1983) reported
@WiganWarriorsRL @hullkrofficial Cheers @SkySports My family of six now won’t be attending this fixture costing the club money but I guess you guys just don’t give a **** about that. Wankers
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I do love movies
(@Idolovemovies) reported
@SkyHelpTeam I have seen on a website that a lot of areas of the UK including where I live have no broadband. Are you currently down or doing maintenance or something? If so how long before the internet is back up and running.
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Nici Donnelly
(@niiciidee) reported
@SkyHelpTeam please can you advise when the Sky broadband will be fixed in Chester Le street, DH2. I am working from home & this is causing major issues. It has been down all morning despite your website saying there are no issues. Not acceptable!
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Samuel Pierce
(@Macfuel35) reported
@SkyHelpTeam hi there I need info on what happens if I cancel my sky package while keeping my sky glass credit agreement can I still use it to stream also will I still get uhd if I am paying for via the app likes of disney Netflix etc still be in uhd