Sky Outage Report in Houghton-Le-Spring, County Durham, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Houghton-Le-Spring, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 10: Problems at Sky
Sky is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Houghton-Le-Spring, County Durham, England
The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Hartlepool, Wallsend, Gateshead, South Shields, Chester-le-Street, Sunderland, Durham, Boldon Colliery and Ryton.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
TV | |
| Hartlepool |
TV | |
| Wallsend |
TV | |
| Gateshead |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Houghton-Le-Spring, England
Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:
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Emily Rowe
(@emi_rowe) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam my WiFi is not working (again!). In Newcastle upon Tyne. Tried connection diagnosis and no luck ..
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Tracy Maudsley
(@tracycyprus) reported
from
Birtley, England
@SkyHelpTeam An approximate 45 minute wait is not acceptable to cancel a part of my package when the customer should be able to cancel with one click online. Am guessing it’s because your call handler has a script to follow to try to persuade us not to drop sports pack (2/2)
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Kirst
(@OohAwful) reported
from
Sunderland Bridge, England
@SkyHelpTeam Hi, I can’t log into my account and can’t get through to the line that it advises me to call. Can you help ?
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Helen O'Leary
(@helenolearyx) reported
from
Blaydon-on-Tyne, England
@SkyHelpTeam please could you advise when your broadband will be up and running? It has been down in my area for the past 2 hours and I am trying to work from home. Have tried all troubleshooting options
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Jon
(@jonridley87) reported
from
Hetton-Le-Hole, England
Looking forward to not seeing a second of Liverpool or Leeds’ celebrations. No doubt the skysports wankfest will be unbearable. 30 years of hurt of Liverpool, **** off man
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Tim Bellhouse
(@TimBellhouse) reported
from
Dunston, England
@SkyHelpTeam is there an issue with the mobile area of my account? Trying to activate a sim but just a blank page. Tried 2 browsers and via the app...
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Helen O'Leary
(@helenolearyx) reported
from
Blaydon-on-Tyne, England
@SkyHelpTeam second day my WiFi has stopped working, right in the middle of a work call again too. Please can you advise of the issue in NE21 area please.
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Doddsy
(@Doddsy9) reported
from
Stanley, England
@SkyHelpTeam I really need a WiFi booster the signal strength of my router is so poor I lose connection when I walk 10 steps into my living room
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Nigel Simpson
(@S1mpson) reported
from
Durham, England
@BullmanJohn @SkySports @BBCSport Your right they have been poor but Sky are not helping, still better than watching cookery programs as that’s all that seems to be on nowadays
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Emily Rowe
(@emi_rowe) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam No broadband in NE1! But my account says no issues in my area? 😩🤔
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Louise Ross
(@MrsLou_R) reported
from
Sunderland, England
@SkyHelpTeam The problem is someone called me from sky to upgrade to sky Q for £20 but had issues and told me to call back but I can’t call back can I? Then you can only do it online for £199? So why do it online when I know you can get better deal speaking with someone?
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Will
(@wjc_14) reported
from
Durham, England
The new @SkyUK @SkyHelpTeam Q update is crap. The remote has been close to going through the tele twice 😡
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Woody
(@Woodysimon1987) reported
from
Gateshead, England
@JaseMac1986 @SkySports And this is why they're not arsed about letting their customers down. They're like Mike Ashley, they know they can do what they want and they'll be endorsed by enough paying customers to keep them going. Seriously, £50 a year and I can sort you out...
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Anthony A Dalzell
(@Tdal1369) reported
from
Washington, England
@SkyHelpTeam please help, I’m having real trouble getting into my account online, it’s telling me my account is closed when obviously it’s not, I need to change my package and need to adjust my payment date
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Will Grigg scored yet?
(@the_fatman61) reported
from
Washington, England
@LisaBinney @SkyHelpTeam The price you pay when you’ve been a loyal customer for 30 years xx
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carlpennington
(@pennas17) reported
from
Gateshead, England
@SkySports Idiot not even 2m
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Paul Kelly
(@paultkelly_) reported
from
Walker Gate, England
@SkyHelpTeam can’t login getting error 288 have tried chrome and edge
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Sarah
(@SarahFallows82) reported
from
Ryton, England
@SkyUK don’t like the new update for Sky Q. Slow and clunky.
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adam featherstone
(@eponymousdrums) reported
from
Lanchester, England
@LeePuckrin @SkyBetChamp @EFL @SkySports Least you don’t support Sunderland fella! They’ve been ripped off the most.
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Michaela Raine
(@RaineMichaela) reported
from
Newburn, England
What is that awful noise in the background of the Everton v liverpool game. @SkySports
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Alfie (Alistair) Morgan-Mason
(@amorganmason) reported
@SkyHelpTeam can you advise on how long you expect the outage to be in YO31, second time in a month we have lost Internet for hours on end
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Sarah Burt
(@Sarahsimbacat) reported
@SkyHelpTeam Yes, option unavailable Pete! The advisor did not call back. I’ve had to do the leg work to track the phone… now dpd say it can’t be delivered because Sky haven’t put my name on the parcel! The only complaint option working is phone but I am too angry to speak to anyone else
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Angela
(@MissFiveFootTwo) reported
Anybody thinking about switching to #skyglass from @SkyUK ..... DON'T! Worst decision I ever made, it's awful!
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Andy Smith
(@shadymint) reported
Now been on hold in an ‘on line’ chat for over an hour and a half with @SkyHelpTeam ! Due to ‘Cost of Living’ crisis, the proposed price increase at the end of my contract is outrageous. Been a loyal customer for years but seriously thinking of cancelling now!
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Louise Martin
(@Louise_28x) reported
from
St Helens, England
@SkyHelpTeam my Internet has dropped out now every single day for a week 🙈 the app is saying there's no issues in the area?
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Andrew
(@Andrew04yt1) reported
@SkyHelpTeam why am i getting awful download speed yet im using wired connection
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Sa
(@Sarah75w30) reported
@SkyHelpTeam my best friend tried to take her life this evening after how your collegues spoke to her tonight when she was desperately asking for your help and support @TheSun @MailOnline this needs to stop please contact me as action needs to be taken to stop this
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RahulP
(@RahulP7838) reported
@SkySports This guy is the rory jennings in main stream media. Everything reactionary. Halland scores for 5 games he can become the best. Martinez plays 2 bad games he can't even play CB ever in premier League.
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SkerriesRosso
(@skerriesred) reported
@SkyHelpTeam can someone please DM me I can’t get any help online and wish to change my subscription. Diamond customer.
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Emma Elliott
(@EmzyG85) reported
@SkyHelpTeam please can you provide the number to call to leave Sky? I am struggling to find it on the website. My mum and I are both customers but our prices have increased so much (almost twice what you are charging new customers) that we both need to cancel.