Sky Outage Report in Swanscombe and Greenhithe, Kent, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Swanscombe and Greenhithe, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Swanscombe and Greenhithe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 11: Problems at Sky
Sky is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (49%)
-
TV (29%)
-
Wi-fi (12%)
-
Total Blackout (5%)
-
Phone (3%)
-
E-mail (2%)
Live Outage Map Near Swanscombe and Greenhithe, Kent, England
The most recent Sky outage reports came from the following cities: London, Ilford, Basildon, Dartford, Upminster, West Malling, Erith, Sevenoaks, South Benfleet, Longfield, Newham, Orpington, Dagenham, Welling and Gravesend.
| City | Problem Type | Report Time |
|---|---|---|
 London |
||
| Ilford |
Wi-fi | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Swanscombe and Greenhithe, England
Latest outage, problems and issue reports in Swanscombe and Greenhithe and nearby locations:
-
david
(@kentsoc) reported
from
Biggin Hill, England
@SkyHelpTeam been having problems for days now with my son's broadband. You say there is no problem but no it's give completely can't even see network on phone
-
Jennifer Smith
(@JenniferSmithPA) reported
from
South Ockendon, England
Registered with @btsportwwe in time to watch @WWENXT and was looking forward to seeing #DreamvsStrong Imagine my disappointment when they lose the link and I miss the end of the match. Dont recall ever having this problem with @SkySports #WWENXT #Whowon
-
Jon Cook
(@JONCOOK1979) reported
from
Crockenhill, England
@SkyUK dreadful service from you. Ordered a home move from you on the 19th Dec, booked to come out on the 17th Jan, turns up & says it’s a two man job and will have to be rebooked, we now have to wait till 30th Jan. No TV and yet we still have to pay!
-
Jack Sullivan✌🏽🦅
(@SullivansTweets) reported
from
Romford, England
Villa away on a Monday night has literally made the worst season possible even worse. Fuming. Birthday plans up in the ******* air. **** you @SkySports
-
ANN TUOHY
(@anntuohy22) reported
from
Sutton at Hone, England
@SkyHelpTeam @SkyUK very disappointed with the PM conversation. No resolution. No customer care. Pointless conversation.
-
Paul Wiffen
(@synthguruwiffen) reported
from
Ilford, England
Interesting now #ScotsLouise from @SkyUK has broken news that my 88yrold aunt can’t get landline until the 17th March, even though order has now finally been placed, @SkyHelpTeam have gone very quiet! I’m sure @OfCom will want to know she will be without landline a whole month!
-
Michael McBrearty
(@mickmvm) reported
from
Crayford, England
@skyuk Sky bad service,ordered Q box 18 Dec,delivery 16 Feb,8-5 ,waited all day,4.35,2 engineers arrived not interested installing late Sunday,every excuse not to install, phoned 19th Feb said would make new date, no one call back for install to-date. Total rubbish.
-
efe ****
(@justefe2) reported
from
Sutton at Hone, England
SHOUTOUT TO @LQcontactus & @SkyUK @SkyHelpTeam can any of you assist in making sure I get a good signal to my SkyQ box because it’s glitching and no one is taking responsibility for fixing the communal dish/aerial. I would love for this to be resolved! #skyq #communaldish #lq
-
Jessica
(@Missjessicakx) reported
from
Sutton at Hone, England
@SkyHelpTeam I’ve been lied to by 3 advisors, promised things and they’ve not happened! Absolutely appalled with the service I’ve received! Now having to waste more time out of my day to sort this out AGAIN
-
efe ****
(@justefe2) reported
from
Sutton at Hone, England
SHOUTOUT TO @LQHomesMatter & @SkyUK @SkyHelpTeam can any of you assist in making sure I get a good signal to my SkyQ box because it’s glitching and no one is taking responsibility for fixing the communal dish/aerial. I would love for this to be resolved! #skyq #communaldish #lq
-
Kelly 🐰
(@Kelly_QPR) reported
from
Rochester, England
Still baffled why @SkySports chose #SWAQPR. They literally just said it themselves, we're not going up or down. I don't know if I can take the embarrassment. #QPR
-
Tony L
(@TBone1170) reported
from
Sutton at Hone, England
@SkyHelpTeam @paulao81 Paula. Your testing your mobile phones wifi speed (looks like u posted the image from a phone). to test the real speed, u need a pc and a network lead to the sky router. Only then can you check the correct download speed. U need to test via wires
-
david
(@kentsoc) reported
from
Biggin Hill, England
@SkyHelpTeam We’ve contacted and spoke to them twice band they just say there are no issues they offer no support or suggestions WiFi isn’t working.... someone must be able to sort this!
-
william benstock
(@will6310) reported
from
East Ham, England
@SkyHelpTeam HI sky I've noticed a software bug on your new router which adds sky boost. When u change the bandwidth on the 2.5ghz from 20mhz to 20/40mhz. Sky q doesn't work at all.
-
ANN TUOHY
(@anntuohy22) reported
from
Sutton at Hone, England
@SkyUK shame on you. Poor customer service. Having to cancel to get heard. Broken box but want to charge for multi room until an engineer comes 10th March. Unacceptable timeframe without second box #FirstWorldProblem.
-
david
(@kentsoc) reported
from
Biggin Hill, England
@SkyHelpTeam been having problems for days now with my son's broadband. You say there is no problem but now it's dropped out completely, can't even see network on phone
-
Dean
(@Dean84121152) reported
from
London, England
@SkySports @GeoffShreeves The deflection was so bad even if that player wasn’t there De Gea wouldn’t have got there . So I think the goal should stand .
-
marc bestley
(@viking6661) reported
from
Chigwell, England
@SkyHelpTeam Fine I’ll be cutting cables and removing it my self, not my problem
-
Tony L
(@TBone1170) reported
from
Sutton at Hone, England
@SkyHelpTeam hi, my line seems down. I've re booted the router numerous time, getting a yellow light, rather than green and admin screen shows no connection. Is SM25HY down
-
Marty_Baldwin7🏴
(@smartie_martyb) reported
from
Basildon, England
I’ve never been more convinced of corruption in football after watch the first hal of #WAT/TOT #COYS #Premier_League #SkySports #VAR
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
G
(@JamboGP) reported
@SkyHelpTeam hi I ordered a new phone iPhone 11 for my son weeks ago. The order has never progressed and I’ve not been informed when stock will be available. Can you help?
-
Mrs E
(@jmevans53) reported
@SkyHelpTeam I have no phone line or Internet. You report outage in East London but I'm in Bexley South East London? Are we affect as well?
-
Krissy
(@BetweenTheLin3s) reported
4 hours now… this must be some outage! Can’t you guys just turn it off and back on again? @SkyUK
-
Iain Lyell
(@IainL21) reported
@OpenreachHelp My provider @SkyHelpTeam are useless. @OpenreachHelp all I need done is the pole at the back of my house replaced. You and sky don't seem to understand this and keep sending engineers to fix a fault. JUST REPLACE THE POLE!!!!!!!
-
#hellomynameisAmy👩⚕️
(@AmiNicholas) reported
The phone line outside our house has been on the floor since the storm on Friday. @SkyUK customer service team are not helpful. @WeAreOpenreach engineer came for 1 hour today and spent 50mins of that in his van before driving off. 🤬🤬🤬
-
Hatice AVCI ‘Deniz’
(@HaticeDenizAVCI) reported
Internet down in East London @SkyUK — any info on when it will be restored? Working from home…
-
Lisa Jane Campbell
(@Dolly_1971) reported
@SkyHelpTeam Sorry but how does this answer my question? Im asking if your tech team has given an eta on fixing the known issues in my area
-
Lee Hatton
(@Leehatton84) reported
@SkyHelpTeam Called the helpline, it’s a known issue and is still not resolved. It’s been over 3 hours now
-
Tanya Levy
(@misstski) reported
@SkyUK - WiFi down in SE9
-
Hilary Jones
(@HilariousJones) reported
@SkyHelpTeam Yes have tried all those. The app says 27Mbps is coming into the house. Sometimes get 20 but it is the inconsistency that is the issue. Impossible to work properly from home as suddenly it drops to 5 like this morning. Reported it on phone yesterday but not taken seriously