Sky Outage Report in Swanscombe and Greenhithe, Kent, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Swanscombe and Greenhithe, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Swanscombe and Greenhithe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at Sky
Sky is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (14%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Swanscombe and Greenhithe, Kent, England
The most recent Sky outage reports came from the following cities: London, Newham, Coldblow, Gillingham, Ilford, Chatham, West Malling, Basildon, Dagenham, Gravesend, Swanley, Barking, Bexleyheath, Erith and Longfield.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Swanscombe and Greenhithe, England
Latest outage, problems and issue reports in Swanscombe and Greenhithe and nearby locations:
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William John Lane
(@WilliamJL_1990) reported
from
Gravesend, England
@SkyHelpTeam I missed around 5 or so minutes of the race. However this isn't the first time my sky q silver box has done this and have asked Sky before if there are any software updates due or issues that have been acknowledged
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Martin
(@wildy412) reported
from
Sutton at Hone, England
@SkySports because even a broken clock is right twice a day. #pundits #akidcouldguessbetter
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Groundhopper #leaveEU
(@valleyman1973) reported
from
Dartford, England
@SkySports what the hell is going on recorded #cafc games but end of program was before pens so cant see us win. Wtf!
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wickfordspurs ........English not British
(@Parklan3y1d) reported
from
Wickford, England
@CallumH53134572 @ajkemp81 @SpursOfficial @WestHamUtd @SkySportsPL @SkySports @SkyFootball @SkySportsMNF @GaryLineker Imagine following West ham and never seen them win anything or get in to Europe
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Michael Povey
(@PoveyM) reported
from
Leybourne, England
@SkyUK absolute joke, been with Sky 30+ years, trying to adjust my viewing package or cancel, just being pushed from pillar to post. Will cancel my direct debit.
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Sharon Markham
(@sharinski27) reported
from
Romford, England
@SkyHelpTeam Please can I have a telephone number to SPEAK to someone as the online scenarios do not cover the issue we are having! It shouldn’t be this difficult!
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Mehtab
(@mehtabz) reported
from
Ilford, England
@SkyUK terrible customer representative, instead of asking how they could help or explain why they could not help , started to tell me what to do , been a customer with sky for 18 years , just rude and abrupt, will leave sky
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Danny Maiorca
(@Maiorca_) reported
from
Crayford, England
Hi @SkySports I actually watched this game so I could teach my son how to swear. Please stop apologising for bad language as it’s helping him. Thanks
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Ann Henderson
(@Annhackett6) reported
from
Thundersley, England
@SkyHelpTeam Hi team since my new sky box has been fitted 2 weeks ago I have picture interference and it is taking forever to down load a programme from catchup please can you help.
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jon Harris
(@jonHarr79015439) reported
from
Romford, England
@SkyUK three engineers since Saturday and still my broadband isn't working properly. Keep having to add mobile data to two phones. Not a happy customer
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eternal optimist
(@dettybo) reported
from
Dartford, England
@SkyHelpTeam our sky q box refuses to download anything. It just says queuing then stops then queues. Done everything except factory reset. Any help would be great. Oh and our broadband is fine
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-
(@aturner200000) reported
from
Bexleyheath, England
@GMixture @SkySports Awful challenge
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Samia
(@SamiaGnoll) reported
from
Romford, England
@SkyHelpTeam hello, broadbands gone down at RM12 4DQ. Assume its your end as the online test keeps falling over too. Off sick today, really need my Internet or this cold might be the end of me.
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Matthew Caputo
(@MatthewCaputo_) reported
from
London, England
@EvanJames @SkyUK Legit!!! The line in SE London is just diabolical.. Why are we paying so much for such a terrible service!! And I’ve just upgraded to Sky Q and faster broadband... 💩
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Chris Bassett
(@chris_bassett) reported
from
Hartley, England
@SkyHelpTeam why can’t you publish a telephone number that is actually easy to find on your website. Had broadband issues at home for three days but because I can’t use the internet I need to speak on Thor phone
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Ben Johnson-Owen
(@ben79owen) reported
from
Romford, England
Seen add on tv to get sky tv even as a existing customer, as I am. Called @SkyUK and spoke with Stuart, most unhelpful agent ever. No conversation couldn’t offer me nothing The call was flat. Great way to keep and treat their existing customers! #badcustomerservice
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Sean Adams
(@smadams96) reported
from
Snodland, England
Can’t believe i’ve watched 40 hours (4 seasons) of Game of Thrones just for @SkyUK to put all of the seasons in sky store except season 8 charging £23.99 per season. My mum being a loyal customer for 11 years rings up to complain and has no resolution proposed whatsoever 😃
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Nomnomnom de guerre
(@alspicer) reported
from
London, England
@StopFundingHate @coopuk @CarlsbergUK @Homebase_uk @LauraAshleyUK @TNLUK @SkyUK @Argos_Online @verynetwork @Morrisons @LidlGB @skiptonbs Don't buy the Mail. Certainly don't support any company that advertises there. Shame on you.
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Andrew Moore
(@sainttwittwer) reported
from
Tatsfield, England
@SkyUK Just got a letter telling me that my bill will be going up by £6 a month!!!!! What!!! Goodbye sky how dare you treat us this. Your broadband router is shocking as well. #milkingus #skyuk
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Chris Tring
(@drongo123uk) reported
from
Gillingham, England
@SkySports 1 down 3 to go for @premierleague to take over European Football
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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michael durnin
(@michaeldurnin1) reported
@somadina_dblac @GNev2 @SkySports Calm down dude it’s only a joke , your club is playing a actual team this weekend not the cannon fodder you have been beating of Late and pretending your champions elect
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Sporting Life
(@SportingLife19) reported
@SkySports @GNev2 @saribk01 Imagine having a repertoire of one impression and it being that bad.
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Funkyrobot™ 🤖🦊
(@Funkyrob0t) reported
@SkySports @GNev2 @saribk01 I was waiting for him to start doing the impression, then the interviewer said he was amazing. The worst impersonation I’ve seen. Basically it could be any bloke with a Manchester accent talking about football.
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Frances Ashton
(@olwyn26) reported
@SkyHelpTeam why is it SO difficult to contact you? I keep getting sent to help pages. Anyway i want to cancel my tv. Broadband and landline so here's day 1 of 31 days notice. Wjy? Because your renewal offer is atrocious. Going to @virginmedia as Jake seems to care
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Wiseman
(@Wiseman99158189) reported
@SkySports This commentator at Villa is sh!te - absolutely turgid. Why can't he just call the game? Worst voice I've heard too - sounds like me on the loo when the missus is asking me stuff.
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Chris
(@avamissile) reported
@SkyHelpTeam can you help please? My Sky box has suddenly stopped connecting to internet. I’ve followed your troubleshooting guide online, my wifi is working fine but the Sky box won’t connect!
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Ralphyy | FNATIC
(@RalphyyR6) reported
As a new customer with @SkyUK it's been an absolute abysmal experience so far. If we don't get our internet on Monday with the 4th Engineer (if they actually turn up) then we will be cancelling and going elsewhere. This has been going on 2 weeks now...
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Frances Ashton
(@olwyn26) reported
@SkyUK You didnt offer me this when it was time to renew. Diamond customer leaving
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Stephen Mitchell
(@Stephenmitchel1) reported
@Statto1927 @SkyHelpTeam If you have fttp speak to @youfibre cheapest around by miles and no stupid mid contract mid contract price rises
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Laura Taylor
(@MrsLauraTaylor) reported
@SkyHelpTeam hi is there any fix for the weird crackling volume on realityxtra channel 147