Virgin Media Outage Report in Park Royal, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Park Royal, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Park Royal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Park Royal, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Southwark, London, Harringay, Croydon, Acton, Tower Hamlets, Enfield Town, Hackney, Wembley, Islington, Paddington, Leyton, Fulham, Ealing and Bushey.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Wi-fi | |
| London |
Wi-fi | |
| Harringay |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| Croydon |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Park Royal, England
Latest outage, problems and issue reports in Park Royal and nearby locations:
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Peter Reeves
(@Peterreeves18) reported
from
Richmond, England
@jonslinn @virginmedia TW11. Nothing . All down
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Sandra
(@SandraSmurfy70) reported
from
Spelthorne District, England
@virginmedia please can you tell me where the chat section can be found for someone that is no longer a virgin media customer It appears you have disabled my email account (which isn’t actually aligned to this) very frustrated
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annwyllie
(@annwyllie) reported
from
Hounslow, England
@virginmedia any chance of getting any service from virgin today in the TW12 area. Still without broadband, tv and phone. Clearly I'm paying for nothing today
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Claire Coast-Smith
(@clairecs1) reported
from
Kingston upon Thames, England
@virginmedia Thanks for replying so quickly. Finger crossed you can fix it sooner than later. Not necessarily for me (though that wld be nice) but for people who really need phones & computers to work. Using mobile WiFi at moment.
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DJ
(@davidjoneshome) reported
from
Kingston upon Thames, England
@virginmedia Oh yes, full outage since around 10:00am. All services. Registered the fault, with the resolution estimate just back from 13:35 to 00:00 tomorrow.
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Denise Tomlinson
(@DustySubstances) reported
from
Richmond, England
@virginmedia It says hopes to be fixed by 4pm which I assume means 4pm tomorrow (confirms outage for tv, broadband and phone)
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Sophie Hardie 🦄👸
(@sophsophbling) reported
from
Kingston upon Thames, England
@virginmedia no service until 4pm tomorrow!!! I have two small children who are climbing the walls and it’s raining outside!!! Old fashioned board games it is #oldentimes #darkages
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ian donald
(@iandonald71) reported
from
Richmond, England
@virginmedia yet again the service in the Tw12 postcode area has completely failed phone broadband and Tv. Would be nice to have just 1 month of trouble free service
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Denise Tomlinson
(@DustySubstances) reported
from
Richmond, England
I do know people have worse problems but not having internet, mobile phone signal or home phone working is proving a nightmare. #virginmedia and explaining to a 2 yr old why he can’t watch Andy’s Prehistoric Adventures and Hey Duggee isn’t much fun either @CBeebiesHQ
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Chris Straker
(@chrisTstraker) reported
from
Wandsworth, England
@virginmedia Tried that half a dozen time since yesterday afternoon but it never loads all channels. Running out of recorded programmes to watch now and broadband is needed ASAP
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Mark
(@markwarne) reported
from
Kingston upon Thames, England
Probably finding it funnier than I should, but our @virginmedia is down until at least 16:00 tomorrow. My teens seem to have no idea what to do without WiFi. 🤣🤣
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Jodi Rilot
(@jodirilot) reported
from
Richmond, England
@PhoneGamer3000 @virginmedia They're also blaming outage in Birmingham on the same cause.
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Claire Coast-Smith
(@clairecs1) reported
from
Kingston upon Thames, England
@SW_Help @RMTunion btw, was due to work at home part of tomorrow because of ongoing #swrstrike but cos of @virginmedia’s ineptitude fixing cable fault, no WiFi , so I can’t. I’ll need to use @SW_Railway terrible strike replacemen trains!. You All owe me compensation I think!
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Michael Patricios
(@mpatric) reported
from
Merton, England
@virginmedia no internet or TV since 9:30am, try phoning 150 get “sorry all lines are busy, please phone later”. Shocking customer service
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Phil Lindsay
(@PhilPhenom) reported
from
Kingston upon Thames, England
@virginmedia my Internet is working but my tv service is down and has been since this morning. I've been told it should be back by midnight...pathetic So I got to sit in pure silence tonight whilst this is fixed! Merry f**king Christmas
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Phil Lindsay
(@PhilPhenom) reported
from
Kingston upon Thames, England
@Boncaii_ @virginmedia My Internet is working but my tv service is down and has been since this morning. I've been told it should be back by midnight...pathetic So I got to sit in pure silence tonight whilst this is fixed! Merry f**king Christmas
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Lisa Hulme
(@lisa_hulme) reported
from
Richmond, England
@virginmedia no internet since 9.30am in TW11. Your website says fix will be 4pm TOMORROW. Can’t get to work -#SWTrainstrike, can’t work from home.
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Chris Scoffield
(@chrisscoff) reported
from
Merton, England
@Caryl_G2 @virginmedia Status page has the fix eta now at Midnight tonight - it was 13:55 a short time ago. Very unhappy.
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Phil Lindsay
(@PhilPhenom) reported
from
Kingston upon Thames, England
@JohnGaylor @virginmedia You couldn't make this shit up
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Phil Lindsay
(@PhilPhenom) reported
from
Kingston upon Thames, England
@virginmedia My broadband is working it's the TV service that is not working and apparently wont be till midnight! I got an evening of silence ahead of me
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Hannah Whitley
(@hannahwhitleyxo) reported
@virginmedia is there a problem in north west London? My internet isn’t working and hasn’t been all day. I live in NW3
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SyH
(@SyH__7) reported
@virginmedia @fate60846994 Hi There is no Broadband service in Uxbridge, UB8 2LZ area .. Issue is not registered on VM website .. we are unable to register the issue as your CS dept. is closed, Please resolve the issue & update your website with the procedure & duration it'll take .. Thanks
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Jordan Garrett
(@jgarrett968) reported
Can't wait for my @virginmedia contract to be done. Nothing but issues the last year, like being over charged and broadband only reaching 3 feet away from the router.
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Simon Latson
(@SimonLatson) reported
Hi @virginmedia do you only have one person operating your chat service at the moment? Been online with you for more than an hour, passed to a queue 40 minutes ago, no comms for 30…
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Nathan Bruce
(@NJBruce29) reported
@virginmedia your Internet service is ****.
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Paul-adirtymonkey
(@adirtymonkey) reported
Convinced that the #WhatsApp support chat doesn't work @virginmedia Been over ONE hour now and no one takes that long to reply to a message do they?
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Martin Clarke
(@MartinC66419729) reported
@virginmedia @avenger_grey Tried to contact this number but was cut off what's going on with the TV my tivo box is not working hasn't been all day gl4 postcode
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Sabrina
(@Sabrina62517017) reported
@virginmedia EN8 Internet down
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mrey
(@mreystart) reported
@virginmedia your customer service is a disgrace. Made a complaint and you didn't respond just classed it as resolved! No attempt to sort out the problem and instead your trying to increase my bill to £95 for a service you can't provide consistently! #virginmediadown #virgininter
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Suzy Jackson
(@deathbysuzy) reported
@virginmedia It’s not about changing the number. It’s about having a modicum of respect for a grieving family who might just be dealing with something marginally more important than getting your equipment returned. Your processes are truly, truly awful.