Virgin Media

Virgin Media Outage Report in Woolwich, Greater London, England

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The latest reports from users having issues in Woolwich come from postal codes SE18.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Woolwich, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Woolwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Woolwich, Greater London, England 04/23/2024 14:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (8%)

    TV (8%)

  5. E-mail (7%)

    E-mail (7%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Woolwich, Greater London, England

The most recent Virgin Media outage reports came from the following cities: East Ham, London, Southwark, Tottenham, Bromley, Croydon, Hackney, Belsize Park, Tower Hamlets, Bermondsey, Wood Green, Wandsworth, City of Westminster, Harringay and Ilford.

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City Problem Type Report Time
United KingdomTower Hamlets Internet
United KingdomEast Ham Internet
United KingdomLondon Internet
United KingdomSouthwark Wi-fi
United KingdomTottenham Wi-fi
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Woolwich, England

Latest outage, problems and issue reports in Woolwich and nearby locations:

  • jpmcic Jean-Paul Marc (@jpmcic) reported from Camden Town, England

    @virginmedia No service issues showing via your website but many being reported. Is 3rd party tracking sites. Have fun the test more than 6 times today so unable to report fault.

  • Jamie_Howe75 Jamie Bolding-Howe🏳️‍🌈🇬🇧 (@Jamie_Howe75) reported from Stratford, England

    @virginmedia It was yesterday and I was hung up on 3 time yesterday by your staff, I reported problem on Tuesday and no one is bothering to call back when they say they will, twice now. I've requested 5 times that the order Is cancelled and get blocked everytime by your staff. I'm Furious

  • peteholbrook Peter Holbrook (he) (@peteholbrook) reported from London, England

    @virginmedia had a phone call from Virgin Technical Support. How can i be sure this is genuine ?

  • jpmcic Jean-Paul Marc (@jpmcic) reported from Camden Town, England

    @virginmedia serious issues, getting less than 18Mbps on a 350Mbps package for past 24 hours and connection drop-outs. Impacting my ability to work and very frustrating senior leadership call.

  • Nadine_MrsSpoon Nadine_TeamTimmons 💙 (@Nadine_MrsSpoon) reported from Croydon, England

    @virginmedia mum and dad both have virgin mobiles. dad's has broken and needs repairs and mum needs an upgrade. with all high Street shops now being closed permanently what do they do?

  • peteholbrook Peter Holbrook (he) (@peteholbrook) reported from London, England

    @virginmedia In relation to a potential weakness in security. I’ve got a retro phone with no caller ID. I have a name, they provided a customer licence number for me to check and to authenticate them as genuine . I have a name and they said they were phoning from Hampshire.

  • bendeguz2701 bendeguz270 (@bendeguz2701) reported from Romford, England

    Virgin media @ I had enough of virgin media enough wish they stopped calling fro. Call centre never never answer call from v media outside Europe

  • spencer_sian ✨Siany Sparkles 💙 ⭐️🏳️‍🌈💙💕 (@spencer_sian) reported from Bromley, England

    @virginmedia wondering if there are significant issues in the BR7 area -Chislehurst

  • _abbimitchell Abbi Mitchell 🔮 (@_abbimitchell) reported from Romford, England

    @virginmedia our internet has been rubbish lately but today it’s completely down with no signs of life. Tried to check service on the website and your website says our post code isn’t valid?

  • _andyhunt Andy Hunt (@_andyhunt) reported from Bromley, England

    @virginmedia Hello, I pay a premium for your fastest line. The last few months the broadband has been cutting out, incredibly slow and I’ve lost work. Ive been a customer for nearly a decade but the last few months I feel ripped off. Will you offer a reimbursement?

  • alanpenn Alan Penn (@alanpenn) reported from Tottenham, England

    @michaelkenward @virginmedia No I am Using my mobile data on the phone to post as @virginmedia so astonishingly slow :-(

  • andyshem Andy Shemilt (@andyshem) reported from Eltham, England

    @virginmedia please stop phoning my house daily in middle of working day to tell me you’re upgrading my WiFi signal. Every time you upgrade my signal, it breaks it. I’m already on a self purchased WiFi booster and it’s currently adequate. Please leave me and my signal alone!

  • joel_reich Joel Reich (@joel_reich) reported from Walthamstow, England

    @virginmedia - what is going on with your service in E17? The app says no reported issues but every day it’s the same - our whole street complains of repeated dropouts 🙈 are you aware? Can I register a complaint please? #broadband #service #unreliable

  • lucewebby Dr Lucy Webster (@lucewebby) reported from Lambeth, England

    @virginmedia Hi, our virgin media WiFi is down in SW4. Is there a local issue that’s being fixed?

  • jpmcic Jean-Paul Marc (@jpmcic) reported from Camden Town, England

    @virginmedia Yes. Am having more connectivity issues now and the lights are flashing and unable to establish a connection.

  • willmartinesq Will Martin (@willmartinesq) reported from Wandsworth, England

    @virginmedia cancelling installation the working day beforehand, and then only telling you that it is rescheduled for 3 WEEKS TIME WHEN I CALL YOU, is terrible and stressful but completely on brand 👏🏼

  • jpmcic Jean-Paul Marc (@jpmcic) reported from Camden Town, England

    @virginmedia 33Mbps DL and 19.59 Mbps UL... but however three attempts at running the Speedtest. On the first two attempts the UL test failed reporting connectivity issues.

  • steve01395341 steve (@steve01395341) reported from Crayford, England

    @virginmedia There is nothing with service could I have a hub 3 ??

  • jpmcic Jean-Paul Marc (@jpmcic) reported from Camden Town, England

    @virginmedia It is my wired connection that is at fault. Have literally plugged my laptop in directly to the Virgin Hub box and run various tests and network diagnostics for which I have confirmed the slow speeds.

  • peteholbrook Peter Holbrook (he) (@peteholbrook) reported from London, England

    @virginmedia Just dialled1471 The originating number was 01424 850444 does that help?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Chappers82 Chappers (@Chappers82) reported

    @virginmedia I couldn’t tell you off the top of my head what my contract says but I’m fairly certain that 0mbps is not an acceptable service. It is problematic for all devices.

  • angie__murphy Angie Murphy (@angie__murphy) reported from Greenock, Scotland

    Has anyone got that Virgin Media 1 gig internet? If so, what's it like for stability, etc?

  • JamesSh95731810 James Shaw (@JamesSh95731810) reported

    Do NOT get any services from @virginmedia unless you like being fobbed off by their complaints team, ignored by your DEDICATED account manager and charged for services they where meant to cancel previous months before.

  • divissima Kate Brown (@divissima) reported

    @virginmedia waiting in a cold empty house for your courier to collect my redundant router. Hung on for 30 minutes trying to speak to customer services. Need to know when they are arriving, or I will take the router to the nearest collect+ shop.

  • hatfulofhelen Helen Reeves (@hatfulofhelen) reported

    Hi @virginmedia I'm stuck in a loop trying to register a home move. I fill in all the details with the chat bot then it stays on 'transferring to agent' for hours before resetting and going back to the beginning, asking the same over again. Can you help?

  • PolleyC88 Caroline P (@PolleyC88) reported

    @virginmedia They just said they assume it's a line issue in the area and someone in a more technical role will get back to me. Do a pin reset on my router and wait to hear. But its unbearably intermittent. Working at present but constantly dipping. The website shows no issues.

  • richwitney Rich Witney (@richwitney) reported

    @virginmedia Have tried to phone, email and even your web chat is closed! Wanted to discuss my options but looks like I will have to cancel my direct debit if you have no one to deal with me.

  • matt_greener Mat Greener (@matt_greener) reported

    @virginmedia your £150 pm price hike still can't get thru either engaged or message we're too busy to answer your call right now then closes down call. My parents will not be able to spend the time trying to contact you & they like me have been customers 20+ years.

  • pytop12 Pytop12 (@pytop12) reported

    .@virginmedia I LOVE SITTING ON HOLD FOR 30 MINS JUST TO CANCEL MY PACKAGE!!! why cant i do this online???

  • PolleyC88 Caroline P (@PolleyC88) reported

    @virginmedia Hi there. I rang up this morning and was told someone in a technical role would call back. I've got no issues in area showing using that link, but others have shared ones they have found online themselves. Someone else was told they are updating 5g in the area. However, I can't