Virgin Media Outage Report in Woolwich, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Woolwich come from postal codes SE18.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Woolwich, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Woolwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 22: Problems at Virgin Media
Virgin Media is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Woolwich, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Finchley, Tower Hamlets, Paddington, Romford, Leyton, Hampstead, Croydon, Harringay, Southwark, Barking, Fulham, Catford, Coldblow and Enfield Town.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Finchley |
Total Blackout | |
| London |
Wi-fi | |
| London |
Total Blackout | |
| London |
Internet | |
| Tower Hamlets |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Woolwich, England
Latest outage, problems and issue reports in Woolwich and nearby locations:
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Tina Clark
(@Tinalc69) reported
from
London, England
@virginmedia currently at 35 min for a online chat reply. Not a good start for a new customer with a query about delivery today!
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diviyesh shah
(@pharmr5) reported
from
Barnet, England
@virginmedia why is the Broadband down again?? This is gapping on a daily basis
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GRΔCΣ
(@GraceWaring22) reported
from
London, England
@virginmedia please respond and contact me to sort out my issues of no landline and broadband, your service is a nightmare & zero response or support from appchat. Not happy. #virginmedia @virginmedia
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Suresh halai
(@sureshhalai) reported
from
Ilford, England
@virginmedia connection lost in IG2 area. Please fix ASAP, not good,when as per government guidelines, we are WFH
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Mary
(@kanyonatic) reported
from
Croydon, England
@virginmedia oh come on virgin I’ve rang you twice today I know my lap top is broken but I only have my tablet ... all I wanna do is watch @Rwlshmakeup in peace but nooooooo your internet is too f slow come on fix it or I want compensation been happening for 3 days now !!!
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GRΔCΣ
(@GraceWaring22) reported
from
London, England
@virginmedia I’m sick of corresponding with virtual assistants. I need a real person to fix a real problem. Now.
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Katie Arabella
(@katie__arabella) reported
from
Islington, England
@virginmedia yo we’ve been trying to cancel our new contract since Saturday but your customer service assistant wouldn’t help us. Can someone help on here please? It’ll be over a month before you install our internet & need to work from home innit so can’t wait that long. 😬😬😬
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Stephen Hance
(@StephenHance1) reported
from
Lambeth, England
@virginmedia I am looking at feedback for a conference session I gave last week. ‘What will you take away?’ ‘Not a lot - sound was so bad I could not understand what was being said’ ‘What could we do to support you?’ ‘Support staff with better home internet’. Hope you’re proud.
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J
(@Jay_Hul) reported
from
Crayford, England
@virginmedia Tbh it’s been ongoing since we locked down in April. I accepted things might be a struggle but as time has passed colleagues and friends are not struggling with day to day connection or having constant lapses in connections. Having spoke to CCare nothing can be done.
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Mat Barnett
(@matbarnett) reported
from
Walthamstow, England
@virginmedia Thanks. We’ve just been told 4PM too but can you confirm if it was a planned outage? We weren’t given any notification and this is the worst possible timing.
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Ferdi Rezvan
(@ferdi_rezvan) reported
from
London, England
@virginmedia is there known problems in the SE3 area? Virgin service status page is not working...
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GRΔCΣ
(@GraceWaring22) reported
from
London, England
@virginmedia Yep that’s funny. Really is. Do you not think I’ve not tried ringing you & only can do so on my mobile as no landline remember, on hold up to 40 mins+ & then cut off. You try it. It’s impossible to speak to a real person. WORST SERVICE EVER👎🏻
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Louis W. B.
(@eta1874) reported
from
Bexleyheath, England
@virginmedia Can’t login at the moment as I am trying to do a teams call...
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Jakub Zalas
(@jakub_zalas) reported
from
Bexleyheath, England
@virginmedia It never says what it is. The fix is always hours away. 3pm in this case. This isn’t acceptable in times most of us work from home.
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Tracey Cookson
(@cooki40) reported
from
City of London, England
Well @virginmedia after being with you for 4 years I am disgusted that you want to charge me to leave!! Considering the landline has never worked during that time as well. People never use them, terrible service!!!
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James Cherry
(@JCherryAMES) reported
from
London, England
@virginmedia hi the internet is down in Eltham 21, all day and can’t run a test because you’ve sent me a hub 4 that doesn’t allow it!
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GRΔCΣ
(@GraceWaring22) reported
from
London, England
@virginmedia I just want 2 speak 2 someone that will sort issues out ASAP without holding for an hour & more. App chat is non responsive. Beyond frustrated by no phone or broadband & terrible backup help support non existent. How can I fix this or please just cancel as had enough now.
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Philip Berryman
(@philip_berryman) reported
from
Barnet, England
One month now of hassle trying to instal fibre optic. @virginmedia constant hassle. Promised engineers that don’t arrive, promised call backs that never happen, 4 hours on hold, engineer installing wires incorrectly, 4 weeks and still no service. Cannot run business! Help!
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Malkit Kaur
(@mal_kaur) reported
from
Barnet, England
@virginmedia the broadband has been intermittent in NW9 all day today and now it doesn't work at all! I have a million meetings tomorrow, send help please!
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Ahmed Elfaki
(@elfakiuk) reported
from
Ilford, England
@virginmedia Not sure if it is one issue that can’t fix fir four or five weeks or every week a new one. The issue is we relying on @VodafoneUK to work from home
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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VirginNoMedia
(@virginnomedia) reported
@virginmedia @CatherineAddy We used to give away the boosters, but our service is soooo bad now we realised we make more money charging for the boosters than we do from anything else.
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BrownedoffThomas
(@BrownedoffT) reported
@virginnomedia @virginmedia It’s scandalous. You’d swear I lived in a mansion and not a small apartment. It’s criminal what they have the cheek to charge for such a service.
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changing patterns
(@helensiddle) reported
@virginmedia Also keeping my overpayment on last account is definitely not right. I was refused my money back, told to go to the bank and follow it up. How can that be right? You have put it as credit to my new account where I have no service!! Scammers.
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Heather Murray
(@heathyjm) reported
@virginmedia The issue is with the internet signal as a whole. We’re new customers and we’re considering leaving virgin at this point...
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Steven Clarke
(@stevec_cmt) reported
@virginmedia So instead of actually just resolving the initial, small issue i've got, you're also gonna slope your shoulders and palm me off on to the complaints policy?
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Andy McDermott
(@andymcdermott2) reported
@virginmedia Thats precisely the issue! I was originally told the 17tg which even then was a 3 week wait and wasn't notified of the change until the 15th at 2130?! Therefore I was after it sorting before the 30th. Honestly this is ridiculous #pointless
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Cxllusion
(@Cxllusion_) reported
@virginmedia I’m using an Ethernet into the hub and had the same issue all day with packet loss. I tried on my brothers pc and PS4 and it’s the same packet loss issues just wondering if it is on ur side or if it’s something to do with me
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_userSJS
(@user_sjs) reported
@virginmedia With respect I spent a lot of time trying to get through to teams and this is a virgin problem, not mine. Can someone call me?
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Matt Kemp
(@matt_kempez) reported
@virginmedia The service status states no issue but there is an issue in the area as every house in the wider postcode has lost access to broadband. The phone line is an useless as the web link. I strongly suggest you get someone to investigate.
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Alex Dean-Francis
(@AlexDeanFrancis) reported
@virginmedia And at 18:50 the internet is back, running at 58mb. One fifth of the speed I pay for. Only down for 12 hours today