Virgin Media Outage Report in Woolwich, Greater London, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Woolwich come from postal codes SE18.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Woolwich, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Woolwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (13%)
-
TV (7%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Woolwich, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Poplar, London, Croydon, Camden Town, Enfield Town, Leyton, Barking, Upminster, Lewisham, Tower Hamlets, East Ham, Islington, Blackheath, Ilford and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Poplar |
Internet | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| Croydon |
Internet | |
| Croydon |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Woolwich, England
Latest outage, problems and issue reports in Woolwich and nearby locations:
-
Daniel Hillman
(@hillmandan) reported
from
Bromley, England
@virginmedia No and no . No idea , I’m just the customer . Just want someone to ring me with exactly what is going on . Why can’t this happen ? Your service is laughable now . Am expecting a TV crew to turn up in a minute saying it was a big wind up
-
Josh
(@Jatkins__) reported
from
Camberwell, England
@virginmedia It’s working as of this morning but that’s a 48hr outage with no explanation why and no realistic reconnection time given. Could you advise on the process for claiming compensation?
-
Fiona McSorley FCCT
(@Fifimc60) reported
from
Croydon, England
@virginmedia why do we pay so much when TV and broadband not worked all week? 😡Engineer came to neighbour and says its a network problem not likely to be fixed until 10th March. Surely we qualify for refund??
-
S
(@MSROPER10) reported
from
London, England
@cameraoncaught @virginmedia Have you forwarded this to Virgin media internal complaints? In my opinion Virgin have one of the worst customer service teams around but it may reach someone who can act upon internally.
-
Pippa Moss
(@PIPPAaM) reported
from
London, England
@virginmedia we've had atrocious broadband on SE26 4HN for weeks now, it just keeps dropping out and then coming back. I have just had my bill and I'm not really feeling we should have to pay for the service we've had this month.
-
Malkit Kaur
(@mal_kaur) reported
from
Barnet, England
@virginmedia Yes! Both, bored of terrible embarrassing team calls. My bills have doubled and internet is pretty much nonexistent!
-
Marco
(@marco_dirosa) reported
from
Islington, England
@virginmedia no internet connection since yesterday. The check service tool doesn't work, nor the one in the webpage. What should I do?
-
Josh
(@Jatkins__) reported
from
Camberwell, England
I never fully realised how poor @virginmedia’s internet coverage was in south london until moving here and I’m now into my second two-day outage in the past month 🙃
-
LORYN
(@thisisloryn) reported
from
Croydon, England
@virginmedia how can you charge people for a service which doesn’t work and when we’ve finally had enough you are going to charge them £300 to leave! This is disgusting. I haven’t heard from anyone any further about our off coms report. No updates. No customer service.
-
Matthew90
(@MattyCPFC) reported
from
Croydon, England
@virginmedia terrible service, no internet since Wednesday in South Croydon. Been told there are problems in the area, but your site says everything is working. Why would I be able to book an engineer if there are problems in the area.
-
LORYN
(@thisisloryn) reported
from
Croydon, England
@virginmedia Sadly, your team has never made any thing clear at all. About connection, contracts or about how you dupe people into staying with you while you ‘fix issues’ then issues are fixed and because we trusted you were now in a contract we can’t get out of??!??
-
Daniel Hillman
(@hillmandan) reported
from
Bromley, England
@virginmedia So after 10 days and loads of phone calls I’m still without any virgin services . For a communications business you are very poor at communicating to your customer and as for the complaints link 28 days to respond is a joke. I bet my bill arrives on time though !!! #whatajoke
-
Liam Stanley💙
(@SeasideAPNP) reported
from
Sutton at Hone, England
@AnnG50707311 @virginmedia I always haggled with them and got them to come in at new customer prices. Surprising what they will give you when you let them think you are leaving. Also let them know what other companies will offer you to become a customer as they may match the offer
-
Everest, Sam
(@MrCADwiz) reported
from
Bromley, England
Getting pissed off with the @virginmedia internet service at the moment. For the past few weeks the internet has constantly going on and off. Joke how much we are paying for a crap service.
-
Hannah Williams
(@flamingnora) reported
from
Lambeth, England
@CameronYardeJnr @virginmedia Apparently it’s a scam. The problem is the company’s actual call centres are so dreadful it’s almost impossible to tell the difference
-
Nancy S
(@mizznansea) reported
from
Aveley, England
So trying to cancel @virginmedia services and the stalling tactics being used are not cool. If customers want to leave they have every right to do so. Let them go.
-
LORYN
(@thisisloryn) reported
from
Croydon, England
@virginmedia appalling service. Been with you three months of which we’ve the slowest wifi speeds we’ve ever had. We can’t work from home as a result. No accountability or compensation or urgency to fix this. Dreadful.
-
LORYN
(@thisisloryn) reported
from
Croydon, England
@virginmedia so so upset with your service. We’ve had horrible wifi since day once which has been documented by 20 or so upset phone calls. You say you’re fixing the issue - nothing changes. Now you’re saying if we want to leave you’re going to charge is £300? No accountability.
-
Richard Perkins
(@anurbanpastor) reported
from
Bromley, England
Any particular reason @virginmedia why our broadband has been down all day? It's half term and we're chewing through our mobile data! Be terrific if you could make it right. Pretty sure it's nothing we've done at our end. Big valentine's love.
-
Daniel Hillman
(@hillmandan) reported
from
Bromley, England
Got to be the worse customer service in the world @virginmedia . No services for 3 days because your sub contractors cut through the cable and still no light at the end of the tunnel #fuming 😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Pam
(@pam_flyers) reported
@virginmedia How long until this is fixed! Shocking service.
-
Barbara Virrels
(@battybarb) reported
@virginmedia It’s getting ridiculous now , we have been having problems for ages .Prices are forever going up and the service forever getting worse . Internet constantly severing , next door neighbour same problem, time for a change
-
Richard Duffy FRSA
(@RichardDuffyUK) reported
Hey @virginmedia, I am currently experiencing some issues in the B33 area of Birmingham. This might well be linked to the service outages you‘ve suffered today. Thankfully, this has been the only problem I have faced within the six months of being a customer.
-
Keiran Chippendale
(@keiranatharmony) reported
@virginmedia **** internet company we pay for a 1gbps plan but we only get 50mbps I’m fuming if we pay for a gig fiber plan it should be at least 600mbps upload and 550mbps download
-
#KCP WarChief0G
(@Warchief0G) reported
@Steelbeake @virginmedia Hope they fix that connection soon!
-
Shivam Sedai
(@ShivamD26) reported
IMMA READ INSTEAD #virginmedia outage PROBABLY A GOOD THING but I have stuff to do
-
DinosFUT
(@DinoMavropanos) reported
@ua124322 @virginmedia If it's down for 9 hours, that's 6p of your bill...
-
robert scott
(@hughendon) reported
@virginmedia So will I get a refund this week? Last week logging a broken connection was impossible
-
DreamRJ
(@Dream_RJ) reported
I for sure will be ringing VM in the next day or 2 because of this outage for some compensation - Plus for the disgusting 14% bill rise too! #VirginMedia #VirginMediaoutage
-
Nightshade
(@Nightshade_stw) reported
@virginmedia This is a below par service for a high charge that keeps rising every year. Not good enough. Great timing with the Easter holidays. Perhaps you cannot handle the high usage that is happening?