Virgin Media Outage Report in Woolwich, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Woolwich come from postal codes SE18.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Woolwich, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Woolwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 16: Problems at Virgin Media
Virgin Media is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Woolwich, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Balham, London, City of Westminster, Lewisham, Paddington, Hackney, Mitcham, Croydon, Southwark, Woolwich, Camden Town, Newham, Barking, Islington and Ilford.
| City | Problem Type | Report Time |
|---|---|---|
 Balham |
Wi-fi | |
| London |
TV | |
| London |
Total Blackout | |
| City of Westminster |
Wi-fi | |
| London |
Internet | |
| Lewisham |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Woolwich, England
Latest outage, problems and issue reports in Woolwich and nearby locations:
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A҈n҈n҈a҈b҈e҈l҈l҈e҈ H҈i҈l҈l҈
(@gorgeousuk) reported
from
London, England
Virgin Media’s shit service strikes again at the weekend...was about to watch a film on Amazon Prime!!! @virginmedia
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Jim Giordan
(@JimGiordan) reported
from
Hackney, England
Why did I bother with spending 45 mins on hold trying to get help from @virginmedia when one look at twitter told me how to sort it #virginmediadown change your DNS to 8.8.8.8
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Nico Macdonald
(@Nico_Macdonald) reported
from
Poplar, England
@tomfenn8 @elondems There's a lot @virginmedia does well, particularly on the setup, online configuration and admin sides. But when it goes wrong they fall apart. After 4mnths of this we went @Hyperoptic and never looked back. VM uninterested in my feedback on its failings. As to the street boxes...
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Rosella Degori
(@RosellaDegori) reported
from
Tottenham, England
@virginmedia Hi, according to the link there's no known issue, but the thing is the issue is here and the wifi is still down. No matter how many times I'm resetting the router.
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orion
(@OrionHombre) reported
from
Tottenham, England
@CaitMurray9 @virginmedia Looks like a DNS issue, changed DNS and now working
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Boucherie Sanzot
(@manurequejo500) reported
from
Islington, England
@virginmedia down once again. Data breach confirmed and useless Customer Service line. All fine.
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kylie4bob
(@kayfourbee) reported
from
Hackney, England
@virginmedia no service in N16, or much of London and the service status page is down. Time to wake up the press team I thihk.
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EuropeanNick 🇪🇺
(@EuropeanNick) reported
from
Islington, England
N4 area Virgin Media internet down #virginmediadown #virginmedia @virginmedia @VirginMediaNews
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Jess Hayne
(@JLHayne) reported
from
Islington, England
@virginmedia internet down in north London- when’s this going to be fixed and can I expect a refund.
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Brenda Franco
(@joybrenda) reported
from
Ilford, England
@virginmedia , Hi is there a problem with Virgin mobile, as txt messages are taking about 4 hours to appear. Thought it was one offer on 5th march, but just received txt sent about 9.30 last night.
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David James
(@Justme_uk) reported
from
Islington, England
@OrionHombre @CaitMurray9 @virginmedia May help if you tell others how to do that
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orion
(@OrionHombre) reported
from
Tottenham, England
@lucyhunt3 @virginmedia DNS issue, fixed when i changed my DNS, google it 😊
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alan brown
(@alansbrown) reported
from
Sutton at Hone, England
@virginmedia Hardwired is OK Wi-Fi is always rubbish and so can't connect to watch Netflix you tube it to other boxes as V6 primarily use Wi-Fi and not cable. Poor choice. A total waste of my 130 month and thousands on #4k #oled @LGUK TV I bought
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Spinnofflondon
(@Spinnofflondon) reported
from
Camden Town, England
@jonathanduffy86 @virginmedia Massive issue
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Deborah 👩💻
(@deb_mae_ellis) reported
from
Poplar, England
@GingernutHeg @virginmedia @virgvimedia Yeah I got scammed can’t believe how stupid I was #embarrassing
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Jim Giordan
(@JimGiordan) reported
from
Kensington, England
@virginmedia Broadband but changing my DNS settings fixed it, would be useful if your diagnostic tools reported back that the problem was with your DNS servers
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Gemzar
(@Gemzar) reported
from
Tottenham, England
@virginmedia @mrhcarlin Can confirm down in N15.
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James H
(@jameshirsz) reported
from
Croydon, England
@virginmedia Service is available in the area, completed the engineer form 2 times in last 8 weeks. Builders confirmed that engineers were already there. Everytime I contact sales I am asked to fill out the same engineering visit form. Asked if they can talk to a engineer. They said no.
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Mariana Graca
(@M_LCGraca) reported
from
Hackney, England
@virginmedia @EstherdeJ @virginmedia also been down in Hackney East London
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Lisa Pursey
(@LisaPursey) reported
from
Hackney, England
@virginmedia is there problem with broadband in the n16 can’t connect to anything at all website checker not working
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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rez
(@rez05973949) reported
@virginmedia Yes tests failed and there is no solution till next week Wednesday - so poor
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budicebhoy 🏴🇮🇪🇪🇺
(@budicebhoy) reported
@virginmedia I must say, your customer service on twitter is 100 times better than when I try to call you, cheers
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michael forster
(@michaeljf1980) reported
@virginmedia I have but all it says is ‘You might find that some TV channels are freezing and going blank on your Virgin TV, V6, Virgin TV 360 or TiVo® service at the moment. We are sorry and working to resolve this as quickly as possible’.It doesn’t mention anything about recordings on tv go
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Raymond Carty 💙
(@cartybhoy) reported
@virginmedia Just WiFi problems but not many of my things plug in to wired connection
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Kirstie Boyd
(@KiBizz) reported
@virginmedia Hi - I've called you twice today and been hung up on both times, after much time waiting on hold, without ever getting to speak to the right team. Is there another way to get in touch? I'm moving out and need to cancel.
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Baz
(@bazk36) reported
@virginmedia I get that and usually the service is brilliant, but when you ask for numbers so people can be kept informed and updated but then dont, it winds everyone up.
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Stephen dean
(@Deany2015) reported
@virginmedia I have already have and messaged customer service and the credit reference company and no success so the last resort is the FCA and ofcom and the police !!!! Or court action this has been going on since 2017 now either remove it from my credit file or face legal action
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Christine Browne
(@KrisbeBrowne) reported
@virginmedia It's issues with BT not Virgin.
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Karen Falcon
(@KarenFalcon1) reported
@virginmedia I will be raising a complaint. I thought I’d come here as the second step in trying to resolve the issue after calling VM when i noticed that the package I’d been given during the online chat had not been implemented. It’s quite time consuming.
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Baz
(@bazk36) reported
@virginmedia i have list ALL of my Virgin service. What the hell is going on