Virgin Media Outage Report in Woodford, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Woodford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Woodford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 10:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Woodford, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Enfield Town, Islington, Romford, Hackney, Barking, City of Westminster, Bermondsey, Streatham, Tower Hamlets, Leyton, Finchley, Southwark, Dagenham and Cricklewood.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| Enfield Town |
Internet | |
| Islington |
Internet | |
| London |
TV | |
| Romford |
Total Blackout | |
| London |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Woodford, England
Latest outage, problems and issue reports in Woodford and nearby locations:
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Andy Shemilt
(@andyshem) reported
from
Eltham, England
@virginmedia It’s intermittent and when working has no range. It goes from working at short range, to not working at all. Can someone from cancellations phone me please?
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Antje Southern
(@noneybean) reported
from
Islington, England
@robmjanem1 @virginmedia I am waiting too. Virgin is a useless company. Not worth paying for top speed. They make is impossible to call and cancel. Wasted hours on the phone.
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Andy Shemilt
(@andyshem) reported
from
Eltham, England
@virginmedia Advised to pay extra for a booster. Router is in the centre of a two-up-two-down and the signal doesn’t fill the house either.
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A
(@amhldg) reported
from
Romford, England
@virginmedia Upgraded my broadband package to TV & Broadband yesterday morning and was told monthly payment £75. Just received a contract saying £104 per month ??? Help!?
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Ollie Toogood
(@OllieToogood) reported
from
Islington, England
@virginmedia Question: Why is your customer service so awful?
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Antje Southern
(@noneybean) reported
from
Islington, England
@virginmedia Before you post this pay attention to making the Internet you provide reliable fist. Advertising high speed you raise false expectations. Every single comment on your site is a complaint. I really hope people draw their own conclusions and decide to not join.
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Seetal Rihal
(@SeetalRihal) reported
from
Ilford, England
at this point, Virgin Media should start paying ME to use their crappy Internet service
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Charlene Peachey
(@Peachey_79) reported
from
Wandsworth, England
@virginmedia Well you did she has proof but trying to get help is ridiculous. No new contact had been sent or signed. She has spent 2 days trying to sort it out. 5 hours on the phone each day, being passed around and having the phone put down on her.. #illegal #nohelp #badcustomerservice
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Andy Shemilt
(@andyshem) reported
from
Eltham, England
@virginmedia just spent 20 mins (15 on hold) to be told nothing can be done about my intermittent wi-fi signal. Upon asking to be transferred to Cancellations department, was put on hold and then hung-up upon. HELP @MartinSLewis
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Spinnofflondon
(@Spinnofflondon) reported
from
Camden Town, England
@virginmedia I’ve been speaking to the team for a month I’d like my service to work now #ee were very helpful giving me £20 per month unlimited data add on so I can use a hotspot at home I will be expecting Virgin to reduce all my £60 per month bills by however much much I spend on extra data
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Tina Clark
(@Tinalc69) reported
from
London, England
Not very good @virginmedia complaint C-2901212518 emailed to say they tried to call. No they haven’t. No incoming calls registered and nothing on my mobile! Didn’t even remotely address the complaint in the email. Please call me!
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A
(@amhldg) reported
from
Romford, England
@virginmedia Upgraded my broadband package to TV & Broadband this morning and was told monthly payment £75. Just received a contract saying £104 per month ??? Help!?
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Antje Southern
(@noneybean) reported
from
Islington, England
@Sam_Rigg1 @virginmedia Has Virgin been able to help? Their replies sound promising, but in my experience it is just diffusion and still stuck with an unreliable system
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Spinnofflondon
(@Spinnofflondon) reported
from
Camden Town, England
@virginmedia The worst company I have every dealt with. Unless I have total loss of internet I get no discount on my bills. The fact that I have minimum service is irrelevant to your “customer care” #ofcom really needs to regulate your company because you are ripping off your customers
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Charlene Peachey
(@Peachey_79) reported
from
Wandsworth, England
Hey @virginmedia My mate has moved house and you have increased her payments but given her a lesser package and now I can’t cancel cause you won’t let her.... @SkyHelpTeam what deals can you do for my friend?
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Rita Gulrajani ⫩
(@rita_gul) reported
from
Enfield Lock, England
@virginmedia Not satisfactorily no! Said all appointments were cancelled but never bothered to advise us!
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Charlene Peachey
(@Peachey_79) reported
from
Wandsworth, England
@SkyHelpTeam She needs @virginmedia to actually cancel her account as they added a package she didn’t agree to and now they won’t allow her to cancel or change. She’s not even signed or agreed to any new payments 😩
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Spinnofflondon
(@Spinnofflondon) reported
from
Camden Town, England
@virginmedia Maybe by the 25th ? Every time one thing gets fixed another issue is found apparently the area network is having problems , for a month
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sarah gabb
(@sarahcoysgabb) reported
from
Broxbourne District, England
@virginmedia can someone in the tech team please dm me as I have had no internet stability now for 2 months and no human is answering the phone not good when homeschooling
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Antje Southern
(@noneybean) reported
from
Islington, England
@virginmedia Calling your 0345 cost me £30 last time as waiting tines exceed one hour. You don’t get this? Do you? Seriously? £30 to get in touch with customer service?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Arun Chaubey
(@arunkchaubey) reported
@virginmedia Hi, I’ve been talking to them several times but they’re in Philippines and read written statements and nothing has been done so far. Can you pls try to look into this to fix ASAP.
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Job Doctors Surgery
(@jobdoctorhelp) reported
@virginmedia the way you treat loyal customers is a disgrace, you can’t listen to calls@apparently and you send security codes in the post? Yet provide an internet service. I am appalled and no one actually cares. It appears you see disabled customers as lucrative. #avoid
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Andy Hartley
(@Andyphartley) reported
@virginmedia internet down all day again. What’s going on please? And whatever your answer is…just sort it. Annoying that it’s so fast but never works…never had this problem with @skytv
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Mark Edwards
(@markusman81) reported
@virginmedia congrats for once again providing the worst WiFi in the world. No service yet again….2nd day in a row, honestly you guys suck
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😎
(@randomuser94_) reported
@virginmedia why is your wifi so crap ?
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Ruth Clarke
(@RuthCla30831141) reported
@virginmedia it's very nice that you have arranged an engineer to come out after I got cut off whilst finally getting through to customer service. Planning on telling me when? I get cut off when calling back...
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kai♡belphies bf
(@squishybelphies) reported
@virginmedia it went off multiple times today, my mum got sent a booster yesterday but it doesn't really help I don't pay for it though so I'm not sure I'd be able to tell you much about it
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⚕️
(@rfcnc_72) reported
@virginhelp hi there it appears that many people on virgin media are not able to view twitter videos, including myself. I’d like to know if you're aware of this issue and are actively looking to fix it
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willgwjones
(@willgwjones) reported
@virginmedia another day, another queue in your Service centre, another restart of all equipment but apparently it’s all fine! For clarity this is second time today! Thanks for over £100 per month service.
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Paul Woodward 💙
(@woodyoo5) reported
@virginmedia Hi, web safe app has started blocking all Twitter content. Only way to use the Twitter app is to turn of web safe. Can you advise? Have added Twitter to inclusion list but does not help