Virgin Media Outage Report in Wallington, Greater London, England
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The latest reports from users having issues in Wallington come from postal codes SM6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wallington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wallington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (33%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Wallington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, City of Westminster, Croydon, Purley, Hammersmith, Islington, Ealing, Fulham, Southwark, Feltham, Wallington, Coulsdon, City of London, Poplar and Caterham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Internet | |
| City of Westminster |
Internet | |
| Croydon |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wallington, England
Latest outage, problems and issue reports in Wallington and nearby locations:
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jackie wilkin
(@jaykayred) reported
from
Merton, England
@virginmedia If they could do that I’m sure they would have been able to fix it, so no.
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tim barker
(@tjbarker72) reported
from
Richmond, England
@virginmedia Yes there is an issue I am told and it should be fixed later but its a constant problem!
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tim barker
(@tjbarker72) reported
from
Richmond, England
@virginmedia Broadband connection down again! Happening more and more now since I paid for faster connection. Very frustrating
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Antje Southern
(@noneybean) reported
from
Islington, England
@Sam_Rigg1 @virginmedia Has Virgin been able to help? Their replies sound promising, but in my experience it is just diffusion and still stuck with an unreliable system
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Chris 🏳️🌈
(@strutcakes) reported
from
Lambeth, England
@ant_917 @virginmedia Was it one of the overseas call centres by any chance? They’re awful - I’ve had to get tech support from them recently and I also got moved from pillar to post.
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jackie wilkin
(@jaykayred) reported
from
Merton, England
@virginmedia Distortion/pixelated screen, ongoing for almost 1 yr. engineer came to ‘fix’ (not fixed), sent new TiVo box to fix (not fixed), on hold for hours on end to report then told basically nothing else they can do! Trying to watch football atm and it’s impossible.
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Harrison's Deli
(@HarrisonsDeli) reported
from
Ealing, England
@virginmedia what the hell are you playing at?! Another evening of no internet when a time we need it! You are crap!
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Gabriella d'Aprano
(@GabsdAprano) reported
from
Esher, England
@virginmedia You know about the issue, you’ve advised that you know about the issue. Please don’t send me generic emails to bide time, to look like you care, please just fix it.
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Antje Southern
(@noneybean) reported
from
Islington, England
@robmjanem1 @virginmedia I am waiting too. Virgin is a useless company. Not worth paying for top speed. They make is impossible to call and cancel. Wasted hours on the phone.
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Tina Clark
(@Tinalc69) reported
from
London, England
Not very good @virginmedia complaint C-2901212518 emailed to say they tried to call. No they haven’t. No incoming calls registered and nothing on my mobile! Didn’t even remotely address the complaint in the email. Please call me!
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Andy Shemilt
(@andyshem) reported
from
Eltham, England
@virginmedia It’s intermittent and when working has no range. It goes from working at short range, to not working at all. Can someone from cancellations phone me please?
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Kim Tasso
(@RedStarKim) reported
from
Richmond, England
@virginmedia there’s no internet service since 1157am in TW3 - please advise when the problem will be fixed
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Chris 🏳️🌈
(@strutcakes) reported
from
Lambeth, England
@weyland76 @virginmedia I don’t hold out much hope, plus their overseas call centres really puts me off calling them. It’s always a bad line with applying sound.
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Andy Shemilt
(@andyshem) reported
from
Eltham, England
@virginmedia Advised to pay extra for a booster. Router is in the centre of a two-up-two-down and the signal doesn’t fill the house either.
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Charlene Peachey
(@Peachey_79) reported
from
Wandsworth, England
@virginmedia Well you did she has proof but trying to get help is ridiculous. No new contact had been sent or signed. She has spent 2 days trying to sort it out. 5 hours on the phone each day, being passed around and having the phone put down on her.. #illegal #nohelp #badcustomerservice
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Andy Shemilt
(@andyshem) reported
from
Eltham, England
@virginmedia just spent 20 mins (15 on hold) to be told nothing can be done about my intermittent wi-fi signal. Upon asking to be transferred to Cancellations department, was put on hold and then hung-up upon. HELP @MartinSLewis
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Antje Southern
(@noneybean) reported
from
Islington, England
@virginmedia Before you post this pay attention to making the Internet you provide reliable fist. Advertising high speed you raise false expectations. Every single comment on your site is a complaint. I really hope people draw their own conclusions and decide to not join.
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Antje Southern
(@noneybean) reported
from
Islington, England
@virginmedia Calling your 0345 cost me £30 last time as waiting tines exceed one hour. You don’t get this? Do you? Seriously? £30 to get in touch with customer service?
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ian
(@IanBorrett) reported
from
Lambeth, England
Still no TV or WiFi. @virginmedia are complete crap. Avoid at all costs.
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Kim Tasso
(@RedStarKim) reported
from
Richmond, England
@virginmedia @virginmedia there’s no internet service since 1057am in TW3 - please advise when the problem will be fixed. Was mid-training session!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Wayne Hansford
(@WayneHansford) reported
@virginmedia getting 59mbps when I pay for 350. I phone on 14th promised a new router, that was never sent and now Krishna hangs up on me after a 29 minute call because she couldn’t solve the issue. Yet another example of poor customer service 😡
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Ahmed Varachhia
(@AhmedVarachhia) reported
@virginmedia I have been missold a package and I am currently being overcharged. Case ref is : c1612201073. Can you get a line manager to contact me please to discuss. The customer service team have not been helpful and the experience with them has been awful
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Biomarvel
(@biomarvel) reported
Anyone on @virginmedia had fluctuating speeds this week? Mine has been up and down all week with discord chat being particularly temperamental
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Josh McM
(@mcm_josh) reported
@virginmedia is the servers down because i’ve reset my router 3 times and I still can’t connect to the internet
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Esther
(@Esther49470193) reported
@virginmedia i would like a copy of our final virgin bill. Online doesn't work & no point in ringing as can never get through. Please can someone respond.. thank you.
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John Taylor
(@JohnTay15849025) reported
@virginmedia still no reply from you :-( My 77 year old mother has no services & due to isolation she needs Internet to do shopping & managing her electric etc. Can you please help. She is vulnerable and I have tried for over 1 hour last night and useless chatbot messages
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baloowho54🇬🇧➡️55
(@Al74lan) reported
@virginmedia I could have arranged an engineer but I was told by your colleagues I wouldn't need one!! Your answers are quite frankly condescending and lacking any real customer service. Just saying sorry doesn't help my job security!!!
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Breaking Bad
(@BreakingBadA1) reported
@virginmedia I'm expecting a call back today. I've been trying to send an efax (an employee gave me the number) as there have been major problems trying to switch my services to a new address . Would you be able to confirm that the fax number is accurate? It keeps saying my faxes have failed.
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ListenToYourself
(@Paullup76) reported
@grahamcoxon @virginmedia I bet it took you about 2 hours going round and round while listening to their god awful hold music to find this out too. Their customer service is shockingly poor. Anyway, have a good Christmas otherwise man ✊🏻
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Breaking Bad
(@BreakingBadA1) reported
@virginmedia I have never used efax before (and I had to pay as well) so it's been quite a hassle. I can remember the virgin employees first name.