Virgin Media Outage Report in Wallington, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wallington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wallington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Wallington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Ealing, Blackheath, Brentford, Croydon, Mitcham, Tower Hamlets, East Ham, Streatham, Welling, Newham, Fulham, Bermondsey, Leatherhead and Greenford.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Ealing |
||
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wallington, England
Latest outage, problems and issue reports in Wallington and nearby locations:
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#hellomynameis Jenny
(@loftyjen) reported
from
Camberwell, England
@virginmedia Have already spoken to a customer advisor today - is due is with the fraud dept failing to follow up issues & so now going via complaints dept.
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Marina Sharma
(@marinaGraham7) reported
from
Hounslow, England
@virginmedia Unfortunately none of what you have posted in the link applies as technically I have not list any service just can’t watch it in the room in which I wanted it to be. Should’ve just cancelled my contracts and gone to sky #Professional
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Daphne Clifton
(@daphnemotivates) reported
from
London, England
@virginmedia Thanks. It’s only been down this morning. I’m advised it’ll be back by 4pm. So I lose one day of study/work and have no recompense because it isn’t 2 days. I can’t wait to leave Virgin Media but feel trapped. Not a good place to be.
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@virginmedia Was useless. Uninstalled. Moved my router seemed to fix the issue
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Daphne Clifton
(@daphnemotivates) reported
from
London, England
No internet this morning @virginmedia , who kindly say I only get a refund on this service if it’s down for TWO DAYS! How on earth do they get away with such shabby service. Please tell me if I’m running my business that shabbily #unhappybusinessperformancoachtoday!
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Depraved Acid
(@DepravedAcid) reported
from
Hounslow, England
@vmbusiness Not good guys. Three outages this week. Poor txt comms. Getting worried.
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Ally Dear
(@dear_allison) reported
from
Poplar, England
@virginmedia I’m trying to cancel my shitty overpriced virgin media and I’ve been on hold for 40 mins with no answer. Quick enough to take my money though. Wankers
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Sujal Shah
(@sujii_shah) reported
from
Kensington, England
First time I’ve ever finished my data on my phone because I had to keep tethering internet at home because @virginmedia can’t be bothered to fix the internet at my house. Mum, dad if I die this weekend and can’t contact you, you can blame @virginmedia 😡
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Daphne Clifton
(@daphnemotivates) reported
from
London, England
@virginmedia Again, hoops to go through to log a complaint. Why can’t YOU log it on my behalf. It’s called customer service. Sorry, @virginmedia is generally not fit for purpose when it comes to customer care. I’m sure your hands are tied by a ridiculous, uncaring system
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Rob Davis
(@rbdavis) reported
from
Islington, England
@virginmedia Complete system failure: no internet, no tv, no phone support, no web support, no web status page...
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David
(@davidatdisney) reported
from
City of London, England
Five jobs I've had: - Paper boy - Virgin Media Customer Service Rep - Lloyds Bank Customer Service Rep - Special Needs Camp Counsellor - Actuary
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@virginmedia I did. This is where this conversation started. The first time I tested using, it claimed all was well. Substantially it simply advised me to restart the router. It was not of any help, hence I moved the router, which resolved the issue & uninstalled the app.
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Peter Kirby
(@PeterCSK) reported
from
Islington, England
@virginmedia why no statements or comment about you service outage. Unacceptable.
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David Durant
(@cholten99) reported
from
London, England
The page on @virginmedia that should show me why my broadband is down - is also down...
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Daphne Clifton
(@daphnemotivates) reported
from
London, England
@virginmedia As I said, I’ve done the pin reset thing as Ben suggested. I’m fed up trying to fix something that wasn’t my fault. And I won’t get any recompense. I feel trapped by @virginmedia Can’t wait to escape
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@virginmedia No. Ever since I've had broadband, the router (of which yours is my third), has been pretty much in the same place. I've had your service for maybe 3 years. The issue is relatively recent. The nearest items are 1) my PC 2) loudspeaker. 1/2
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@virginmedia I've had the issue for several months. Used to have no problems. Moving the router seems to have resolved it.
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Bronte Jackson
(@bronte_jackson1) reported
from
Lambeth, England
finally fed up of numerous phone calls and complaints to @virginmedia after having no broadband for nearly 8 weeks.Going to change provider, A) customer service is shocking, B) they lied to my face as to when the so called problem was going to be fixed.Don’t go with them, EVER!
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Riccardo Servini
(@RicBebop) reported
from
Lambeth, England
@mrbonturcode @virginmedia That whole entire service is bullshit.
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@virginmedia Before I moved the router, I kept on losing Internet connectivity in other rooms in my one floor flat on my phone. No issue in my living room where the router is located. I would have to disconnect Wi-Fi on my phone, then reconnect. I moved the router by a about 1 foot. Now fine
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Allyson Clancy
(@allyson_clancy) reported
@virginmedia weeks no WiFi , phone, tv fixed now 6 weeks without want compensation just want to make a simple complaint . Your web form won’t allow me
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Barrie J Stephenson
(@barstep) reported
from
York, England
@virginmedia Thanks for your advice about the forums. A very helpful person tried to help but apparently no result. I called 789 again today. A ticket has been raised 3-5 days before I get a result. THREE TO FIVE DAYS is not acceptable. OFCOM says I should get a code with A MINUTE
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Chelle 💙💛
(@ChelleLUFC) reported
@virginmedia i upgraded to gig1, received my Hub4 today plugged it in at 12.30..and still not connected despite the txts from you saying you have sent the signal? The lights been red, turned it on and off 3 times and its now been flashing white gor an hour! So much 4 plug'n go!
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juan alvarez
(@J_C_ALVAREZ) reported
Fifth time calling #virginmedia and counting to try to disconnect. Ever time I seem to be transferred to someone else and then the call goes silent and disconnects after five to ten minutes. Do you have a policy of making leaving as difficult as possible?? Disgusting service.
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Gaz ℹ 🌈
(@G4RY_) reported
Great! My @virginmedia Broadband & TV are down,total blackout on services. Hate it when this happens! 😒 #VirginMediaDown #BackToTheDarkAges #SlummingItOn4G
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Louise Chorley
(@Chorles) reported
@virginmedia Spent the weekend looking at bundles so that I can upgrade my package. Turns out that the advertised prices are for new customers only (doesn't say that on website). Surely retaining loyal customers should be equally as important as attracting new ones? Help please!
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Aeero
(@Aeero1) reported
@virginmedia hello your engineers never come when they're scheduled, dissapointed
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A Blue Flame
(@ABlueFlame) reported
@virginmedia I really think you have the poorest service imaginable. I should charge you for the time wasted talking to bots - very clearly designed to make life difficult for customers. Not surprised you’re losing money!
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Pete R🌹
(@PeteAR91) reported
@virginmedia Agreeing to an extension knowing I'd be moving house before the contract was up and discussing such with a customer service rep. Being assured it would not be the £200+ fee which I had been warned about. So to summarise: deceit & exploitation of customers...
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Chris John Gearing
(@Gearing_91) reported
@virginmedia whys it so hard to get through to an english person and order new equipment? Ive had the same crap box for over 8 years and cant get new gear delivered because no one sorts it when you do get through, cant even watch prime video channel its that old