Virgin Media Outage Report in Wallington, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wallington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wallington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Wallington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Epsom, Islington, Streatham, Croydon, Newham, Southwark, Tower Hamlets, Acton, Lewisham, Kensington, Bermondsey, Ealing, Mitcham and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Epsom |
Total Blackout | |
| London |
Total Blackout | |
| London |
Wi-fi | |
| Islington |
Wi-fi | |
| Streatham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wallington, England
Latest outage, problems and issue reports in Wallington and nearby locations:
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Rob Large
(@gorfmanrob) reported
from
Merton, England
@virginmedia can you please tell me why that when I check my service status it says my broadband in fine when it quite clearly isn't? I need to work from home but can't because of your very poor, very expensive broadband.
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Andy Saw
(@andysaw) reported
from
Kingston upon Thames, England
@virginmedia fibre service down again and can’t get to service status page to log this ...........
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Danielle DeLellis
(@spokeswoman4me) reported
from
Wandsworth, England
@virginmedia What a farce! I bet you're picking up all other calls except those from people who want to leave your terrible service! Call disconnects because you're too busy (your own fault that your service is so bad that so many people want to leave) & no other way to cancel!!
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Mark Taylor
(@MarkAJTaylor) reported
from
Wandsworth, England
2nd day on hold for over 1/2hr trying to speak to a @virginmedia rep to cancel our account. They should call it “Hotel California Broadband” - you can check in any time you like but you can never leave ...
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Richard Mander
(@RichardMander1) reported
from
Lambeth, England
@virginmedia what is wrong with the service in SE27?
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CALUM GRAY
(@Jo_The_Waiter) reported
from
Hammersmith, England
@virginmedia It was fixed about 1:30am but this is happening a lot since I moved to Hammersmith. But you never tell us what the problem is or give any compensation. I couldn’t do anything. Even my PS4 wouldn’t allow me to play games as they connect online. No TV nothing
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Paul Nockolds
(@KnooKie_uK) reported
from
Richmond, England
@virginmedia broadband has been up and down all day but in last 2 hours it's so bad that we cannot do anything. Had to use my phone to send this message. TW1 area. Any issues?
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Daniel Saunders
(@danjsaunders) reported
from
Cobham, England
@jamiepattenden1 @virginmedia It was a cable issue apparently, a second engineer is coming out on the 23rd to lay some new cable.
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Stan
(@stan_london) reported
from
Ealing, England
@virginmedia Hi, internet service in W5, Ealing, London has been up & down like a yoyo in recent week. Unacceptable level of service interruptions. It has just gone down again.
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GStramaccioni
(@Stramauk) reported
from
Ealing, England
@virginmedia your super fast broadband failed, again, for the 6th time this month. No support during this hours so I have to waste 2h until you guys can answer! Great service?
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Daniel Saunders
(@danjsaunders) reported
from
Cobham, England
@mouseamillion @virginmedia It's an issue with our cable, so anything plugged in is OK, just our wireless network.
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Niall Kelly
(@niallkelly9889) reported
from
Croydon, England
@virginmedia Could I get some help please regarding a phone? Been receiving messages about a new SIM that never arrived. I can't call services because my phone doesn't work because I haven't inserted the SIM. Just need some help please.
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liam
(@g4g02_) reported
from
Lambeth, England
can you drop me a DM please @virginmedia regarding a phone issue. can’t seem to get through when i call up ?
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Richard 🏁🏴🏳️🌈🇬🇧
(@djtrickster77) reported
from
Redhill, England
Virgin Media is ******* rubbish. Says there isn't a problem but clearly there is coz we've had no Internet all night. Need to talk to them Monday coz this has been going on for ages.
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Richard 🏁🏴🏳️🌈🇬🇧
(@djtrickster77) reported
from
Redhill, England
Still gonna complain to Virgin Media coz i shouldn't be having an intermittent poor picture upstairs. It's bloody stupid that it fades in and out considering how much we are paying. #ggrrrr
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Daniel Saunders
(@danjsaunders) reported
from
Cobham, England
@virginmedia Same issues of drop out. Got to wait another 11 days until its fixed. 😔
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Iain Sisson
(@i_am_iain) reported
from
Croydon, England
@virginmedia This was a good day ago. I'm at least 20 reboots down the line now. It's a Virgin Superhub 3 and we seem to be stuck with one solid green light at the bottom and one flashing green connection light....on a cycle
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Lewis Oakley
(@lewyoaks) reported
from
Ealing, England
I can’t believe the nightmare that is @virginmedia internet is down more than it is on at this point.
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James Meredith
(@Jamesmeredith) reported
from
Camberwell, England
@virginhelp any relay? Virgin media is appalling. Service is non existent
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London Lofty
(@lofty_london) reported
from
Camberwell, England
@Glitterbeard_ @virginmedia Cancelled last year due to constant issues and moved to Sky, no issues at all and saved a tenner a month.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dave
(@eyem4n) reported
@virginmedia It took over an hour to close an account due to the delays in your operator replying. It was as if they were dealing with 10 people at the same time. Very poor service
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stefanjmachnik
(@fonejacker123) reported
@virginmedia Have no fibre to my house today is there an issue in LS27 and when will this be fixed please
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Jennypickering
(@pickering80) reported
@virginmedia I was told up to 72 hours so 10 days is news to me and not acceptable at all. How do I raise a formal complaint?
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Rob Harrop
(@robertharrop) reported
Trying to cancel my @virginmedia account. 90 minutes on WhatsApp to be routed to the phone. Then the guy in call centre cut the call because I wouldn't tell him why I wanted to cancel.
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AR
(@toffeegirl38) reported
@virginmedia absolute disgrace, over 3 hours waiting to connect to an agent online. Decide to ring and speak to a human, passed all security and still didn't have a clue what I was talking about, on hold and transferred 3 times. What actually do I need to do to resolve my issue?
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MD
(@sivadleahcim) reported
@virginmedia Yep. No problems reported but some other online checkers suggest the problem is more widespread? I haven’t had internet since 0909.
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Andrew Thomas Writes
(@athomaswrites) reported
@virginmedia Tried to sort this out, but nobody could help me, even though I have screenshots of the entire conversation with a Virgin advisor (who was the only helpful person during the process)
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Dan Barlow
(@DanBarl02044786) reported
@virginmedia Check what? The games finished last night.. It will just display no service available as there is nothing available... The answer to the tweet is you have updated the service and need to follow a different step. These steps were provided by another twitter use not virgin media.
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Dougie Trickett 🏴🇪🇺💙
(@Faster_Martyr) reported
Hey @virginmedia We’re you ever actually going to tell customers that land lines had been disabled? I got the fibre adapter a while back and was waiting for you to say it’s time to swap. That never arrived. Pretty lame.
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Andrew Thomas Writes
(@athomaswrites) reported
@virginmedia Was meant to transfer an existing broadband from one address to another, but it got handled as a new customer installation. So the £60 off loyalty gift was lost for myself & for the household that did get a new Virgin broadband installation (under my recommendation)