Virgin Media Outage Report in Wallington, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wallington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wallington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Wallington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Newham, London, Croydon, Hammersmith, Southwark, Southall, Mitcham, Redhill, City of London, Bromley, Epsom, Wandsworth, Feltham, City of Westminster and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 Newham |
Phone | |
| London |
||
| Croydon |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wallington, England
Latest outage, problems and issue reports in Wallington and nearby locations:
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@virginmedia There are your usual garbage explanations yes. Saying no fix for hours. Not good enough
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Jorge Martínez López
(@jorgeml) reported
from
London, England
@JamesJWalsh @virginmedia I used to be a customer before moving to Lewisham and left them because I was getting about 10% of the contracted speed and they were taking months to resolve it. They ended up admitting it was oversubscription.
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Tony Rodd
(@TonyRoddUK) reported
from
London, England
@virginmedia It's finally working but says there's an intermittant error on the network. No option to get it fixed though. Anything that can be done?
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James Loveridge
(@JLoveRage) reported
from
Islington, England
@virginmedia It's working now but was down for 12 hours
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🏍 brazen productions- jules hussey 🏍
(@brazenprods) reported
from
Camberwell, England
I’m on a tariff rethink day. @virginmedia pretty poor as always even though operative on phone tried her best
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James Loveridge
(@JLoveRage) reported
from
Islington, England
@virginmedia hi guys, I'm in North London & having issues with my WiFi. Keep getting IP Configuration Failure message, yet all the lights are on/blinking correctly. Tried a factory reset and still not working. Ethernet is fine but none of my devices will connect to the WiFi. Help
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Jorge Martínez López
(@jorgeml) reported
from
London, England
@JamesJWalsh @virginmedia The router has a couple of pages that are useful, one has the logs (check the error timestamp matches when your connection went down). There is also a more technical page that shows the uplink / downlink channels, have a look and check there is some voltage on them.
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Jorge Martínez López
(@jorgeml) reported
from
London, England
@JamesJWalsh @virginmedia That's to discard physical problems with your cable.
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Tony Rodd
(@TonyRoddUK) reported
from
London, England
Anyone on @virginmedia in SE London able to get online? We have had more issues and their service status page doesn't seem to be working. Doesn't look like they're responding to tweets either for the past 17 hours...
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Debs smith
(@DebsySmith) reported
from
London, England
@virginmedia still have bad single on my mobile? New contract, beginning to wonder why!!! Can you help me pls
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Londonfoodster
(@narifahad) reported
from
Ealing, England
@virginmedia what is wrong with your service in W3 . Connection keeps dropping off every 30-45 min. Can't do our work peacefully.
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mark garratt
(@markjg65) reported
from
Camberwell, England
Really disappointed that my home broadband dropped out mid recording for a BBC show this afternoon @virginmedia ; your service is so flaky in South East London #virginmedia
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Mark Reddick
(@ChapterIV) reported
from
Banstead, England
@virginmedia can you reply quicker than the call centre on a C219 network error. 2 calls and almost an hour on hold... online link no help. Go on, beat them at their own game!
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Jorge Martínez López
(@jorgeml) reported
from
London, England
@JamesJWalsh @virginmedia Don't mention the word WiFi, your problem is the WAN connection. Plug you laptop via the LAN cable when testing / calling them.
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Jorge Martínez López
(@jorgeml) reported
from
London, England
@JamesJWalsh @virginmedia The people on first line support are there to filter out the most obvious problems (wrong password, equipment not plugged or faulty, etc). Your goal noe is to prove that it's not your fault (device configuration, weak WiFi, etc).
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Debs smith
(@DebsySmith) reported
from
London, England
@virginmedia need to find out who to contact about bad single on my mobile????
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Edward Baran
(@edward_baran) reported
from
Kensington, England
Once again virgin media down in central London SW5. No television and no broadband #virginmedia #virginmediadown @virginmedia
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia Hi my internet is down again tried rebooting but still down and says no issues when done online check? Can you help as wfh so need back ASAP for Monday
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king elz 🪐
(@3lzantoinette) reported
from
Merton, England
one thing that #virginmedia really know how to do is giving their “sincere apologies” for whatever went wrong instead of actually fixing the problem, we don’t pay you each month to sincerely apologise to us for things you should be on point with 😭
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Jonathan Rourke (A575910)
(@JonR43) reported
from
Hounslow, England
.@virginmedia where is the London Irish game!! Should be on BT sport 2 Extra but red button not working!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kirstin R
(@Scotlongirl1) reported
@virginmedia In Virgin Media world only - I have left home suppliers before and I have never been held to ransom in this manner. It feels like the final insult. As I said I am done.
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Geoff
(@stromberg63) reported
@virginmedia No need to apologise I come to expect poor everything from @virginmedia
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Emma Carr
(@EmmaBabeyy93) reported
@virginmedia what's going on with our services now? WiFi & TV down... What's the excuse now 🤦🏼♀ everything's just gone off wifi is flashing green and not doing anything.. Are you literally incapable of providing the service I PAY FOR...beyond a JOKE now
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Harpreet Kaur Minhas
(@HarpreetKMinhas) reported
@virginmedia Yes I have tried this, I have relatives on the same road to me not having the same problems! This is impacting my ability to work as well as look professional!
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#AOSFusion
(@Fusionvfx_) reported
Can I get some help real quick, my downloads on chrome have gone from an average of 10mbps to 100kbps. I’m currently on a 2.4ghz network and upgrading my network card soon to a 5ghz as I have virgin media gigabit wifi. I’m on laptop with no eithernet
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Jemma
(@JemmaDaniella) reported
@virginmedia Still no returns package sent to me. 54 days after first requesting. I’ve requested several times now. You’ve sent a letter saying you will charge me if I don’t return it in 9 days. Tried to file a complaint online but because my account is closed it says I can’t.
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Chris Cotton
(@ChrisCotton20) reported
Hi @virginmedia can I have some assistance? My V6 box stopped giving me pictures so I swapped with another, can I have replacement please? And the cables that feed the building i live in are exposed, I think we need some work doing with the connection before something bad happens
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Dorian Kelly
(@illuminati500) reported
@virginmedia Nevertheless it is disgusting that you care more about a chargeable service than you do about stopping nuisance calls with a simple piece of software which will cost you nothing to use
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Emma Carr
(@EmmaBabeyy93) reported
@virginmedia Aparantly there is a problem in our area but its not going to be fixed until 7pm. I have work to do, so what do you propose we do now, its a regular occurance this, i don't pay £70 a month to not be able to use the internet, we all need to be refunded for loss of service also
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Gordon Leach
(@GordonLeach15) reported
@virginmedia The community will not be able do help as we need an engineer out