Virgin Media outages and service status in Sunbury-on-Thames, England

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sunbury-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sunbury-on-Thames, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Richmond, Woking, Southall, Slough, Northolt, Leatherhead, Laleham, Hounslow, Mitcham, Weybridge, Brentford, Walton-on-Thames, Addlestone, and Wandsworth.

City	Problem Type	Report Time
Hammersmith	Total Blackout	2 hours ago
Hammersmith	Internet	3 hours ago
Hammersmith	Wi-fi	6 hours ago
Richmond	Internet	11 hours ago
Hammersmith	Internet	13 hours ago
Woking	E-mail	13 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

• 
  Jessica Carmody (@JessicaCarmodyV) reported 40 seconds ago from Richmond, England

  @virginmedia I need to complain about your customer services. I’ve had multiple issues with a new contract I took out 31/01 this year. No manager has contacted me to follow up (after weeks since complaining) & yr customer sales centre is harassing me with calls. Pls contact me.

• 
  Stuart the Copywriter (@StuartTarn) reported 8 minutes ago from Spelthorne District, England

  A combination of @OpenreachHelp‘s incompetence by cutting through the internet cable outside my house and @virginmedia no showing for an engineering visit to fix it has me having to run my business through my phone hotspot until Friday. That’s if they show up, of course.

• 
  Shasa Colson (@THE_COLSON) reported 13 minutes ago from Merton, England

  @O2 Hi, I've been going around in circles for weeks. I'm an O2 and Virgin Media customer. I'm supposed to be in a Vilt package but mu data hasn't been doubled on the o2 end. Can this please be sorted asap

• 
  RICHARD GRIFFITHS (@Griffo2018) reported 17 minutes ago from Spelthorne District, England

  @virginmedia once again I have no Virgin media services at my home. I can’t even log in to my Virgin media app or access the Virgin media website by using my phone data. I have no way of checking the service status. TW15 area

• 
  Chris Shepherd (@shepherd_1972) reported 17 minutes ago from West Molesey, England

  @vmbusinesshelp @vmbusiness I am trying to find out if you had issues on the evening of 15th February. I have been having major buffing issues

• 
  Frank Douglas, Hon. PhD. (@fdoug23) reported 21 minutes ago from Merton, England

  Great to see another SNR outage in SW19 @virginmedia and no ‘fix’ date. @Ofcom

• 
  (An)TonyM 🇺🇦 (@wowbaggerish) reported 24 minutes ago from Epsom and Ewell District, England

  @virginmedia @gosportjack75 Yes. Please ensure you do. It's appalling customer service.

• 
  Jeff Brown (@fadermonkeyking) reported 30 minutes ago from Richmond, England

  @virginmedia weekend only landline calls inclusive. Guess what? Christmas Day, a Sunday and the line’s dead. Self help in the app goes through everything, noise on line, nuisance calls etc but no option of dead line. Tried different handset. #bahhumbug

• 
  Marco Olevano, CFA (@MarcoOlevano) reported 30 minutes ago from Hounslow, England

  @virginmedia Hi, no i have checked and the service is good. Have called your help desk who will be sending out an engineer

• 
  SusannJerry (@MrsJerryTweets) reported 31 minutes ago from Hounslow, England

  @virginmedia broadband down since 7am today and intermittent for a week. Your customer phone line cuts off. You are adding 10% to my monthly bill for an appalling Service. What is the excuse?

• 
  Oliver Fatyol (@IstvanOFatyol) reported 34 minutes ago from Ealing, England

  @virginmedia Since w/c 22Aug my wife and I continuously keep checking the service status which gets updated and deadline pushed back. Nobody with virgin has broadband or TV for over 3 weeks now without explanation or a decent update

• 
  Charbster (@charbster) reported 44 minutes ago from Wandsworth, England

  @virginmedia do you have website issues? Chat function not responding.

• 
  Haider Al-Rekabi 🏴‍☠️ (@HaiderAlRekabi) reported 47 minutes ago from Spelthorne District, England

  @virginmedia mobile outage TW18 1DT no data no calls and most importantly no way to contact Tech support!

• 
  Rana Rahman (@ranaraptor) reported 49 minutes ago from Wandsworth, England

  @virginmedia It’s still not working!! I have this message from your site, “There's a broadband issue in SW11 XXX. Thanks for your patience while we work to fix things as quick as we can. You've registered that an area fault causing a loss of broadband service is affecting you.”

• 
  Jeff Brown (@fadermonkeyking) reported 49 minutes ago from Richmond, England

  @virginmedia I’m trying to cancel an engineer appt next week. Followed online instructions but only option I get is to re-book for a different time. No option to cancel. And I don’t have time to wait for a response from you if I phone! Help!

• 
  Mrs R (@KateRenton) reported 49 minutes ago from Merton, England

  @Chelsea1504 @virginmedia That’s why we got rid of ALL providers, the customer service and costs were awful.

• 
  Tinders (@safctinders) reported 51 minutes ago from Worcester Park, England

  @virginmedia Abysmal service. Pay a premium for this stuff and nothing but aggro; TV freezes, ages to boot up… been sat here 20 minutes and still “starting up”. **** show.

• 
  Shaun (@Shaun1799) reported 52 minutes ago from Kingston upon Thames, England

  @virginmedia having problems with my wifi would you help me out

• 
  Stephen Champion (@Champs707007) reported 57 minutes ago from Wandsworth, England

  Again my Virgin Media broadband has shat itself. Shows it’s connected to the net but with zero download zero upload yet service checks says no problems In your area. Can’t wait to leave fed up of this

• 
  Rana Rahman (@ranaraptor) reported 58 minutes ago from Wandsworth, England

  @virginmedia Do you have a date/time? What is the tech issue? I’m trying to run a business remotely, and Virgin is severely letting me down unfortunately. #virginoutage #virginmediadown

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John Mercer (@Merse2506) reported 5 minutes ago

  @virginmedia @A_MyRules1 I have had the same issuea and my box is ****. Never works buffering out of service channel failed. Cant go online link dont work tried calling

• 
  Catriona **** (@CJD39) reported 7 minutes ago

  What a kerfuffle. 10 calls to Virgin to reactivate services. Not easy and customer service not great. @virginmedia #customerservice #housemove #difficult

• 
  Kevin Blades (@kcblades) reported 7 minutes ago

  @virginmedia NE28 broadband appears down. I work from home. So any updates?

• 
  Dean Hazell (@Deano01973) reported 8 minutes ago

  @EE do you offer broadband and TV similar to @virginmedia? I am looking to move away from Virgin as they have charged me a late payment fee which was down to an error they made.

• 
  Rob ⭐⭐️ (@LordBadshot) reported 9 minutes ago

  @entrustTMF @virginmedia @Starlink simples - best utility provider I have ever had and never gone down in the years I have been a customer.

• 
  sponge0812 (@sponge0812) reported 10 minutes ago

  Just had to cancel virgin media fibre after 2 months, constantly dropping out and some times for hours, had to go back to sky which I wish we had not left now

• 
  Tony dee (@tonemillwall) reported 14 minutes ago

  @virginmedia sort the Internet connection out please , paying premium rate for a crap service , Internet has been terrible for the last few days

• 
  LovelifeLoveLowe (@debbsno1) reported 19 minutes ago

  @TheGriftReport Virgin media have been ringing me a lot, I dont answer, as I can NEVER understand the call handler, theyre also very impatient and rude. I pay my bill via direct debit on time, everytime, so , unless I've a problem to report I simply dont put myself through it, too stressful.

• 
  Rusty Spoons (@JustRusty) reported 21 minutes ago

  @virginmedia How vile. There is no amount outstanding on my account. It has been paid. The response I got from the credit file amendments team was to contact the credit file amendments team. So I'll just go to CISAS. You're even horrible on social media. No wonder your trust pilot is so low.

• 
  TheRealCraig (@AnIndividualist) reported 25 minutes ago

  If @virginmedia had good deals I would’ve considered re subscribing. But cancelling our old email addresses without notice because we cancelled has caused so much trouble I certain won’t now