Virgin Media outages and service status in Sunbury-on-Thames, England

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sunbury-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sunbury-on-Thames, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Southall, Ealing, Woking, Wandsworth, Addlestone, Hayes, Walton-on-Thames, Northolt, Greenford, Richmond, Hounslow, Mitcham, Ashtead, and Epsom.

City	Problem Type	Report Time
Hammersmith	TV	42 minutes ago
Hammersmith	Internet	9 hours ago
Southall	Wi-fi	11 hours ago
Southall	E-mail	11 hours ago
Ealing	Internet	13 hours ago
Hammersmith	Wi-fi	13 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

• 
  Alyson Leitch (@Geordiesbird) reported 16 seconds ago from Woking, England

  @virginmedia hi virgin.. my TV is showing error codes c217 and c230. I have turned everything off and reset modem and tivo boxes 5 times and more and still no Internet. Its my husbands account but he's away till Thursday. Help please

• 
  Baisden 📸🎥 (@Stefan_baisden) reported 2 minutes ago from Ealing, England

  @virginmedialife @virginmedia The worst service from any company I have ever used. I would like to be removed from your business accounts.

• 
  R. Aaron (@aaronuart) reported 2 minutes ago from Merton, England

  @virginmedia I have had internet issues since September last year I have called up too many times to count and once again internet is out in SW19 and now you want to rise your prices. Please can I get a solution and not one that means a technician cancels last min today!!

• 
  Marco Olevano, CFA (@MarcoOlevano) reported 3 minutes ago from Hounslow, England

  @virginmedia good evening, been battling with intermittent connectivity issues on your fibre broadband last 2 months. Have called your technical team before who just make you do the old school reboot which hasn't helped. Not quite sure why i am paying for a service not working

• 
  Sema Kaya Ocakoglu (@Semykaya) reported 13 minutes ago from Merton, England

  @virginmedia Customer services are unexperienced and not read to help also. They keep repeating same things

• 
  💋unknown💋 (@unknown45523435) reported 13 minutes ago from Hillingdon, England

  Virgin media down all over it seems… need #Internet what’s wrong with you @virginmedia

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 17 minutes ago from West Molesey, England

  @AnishModgil @virginmedia In my experience No. and when I asked for money back last time they told me there had to be a complete service loss for a certain number of days!!!! Maybe time to contact the #Ombudsman

• 
  Jessica Carmody (@JessicaCarmodyV) reported 19 minutes ago from Richmond, England

  @virginmedia I need to complain about your customer services. I’ve had multiple issues with a new contract I took out 31/01 this year. No manager has contacted me to follow up (after weeks since complaining) & yr customer sales centre is harassing me with calls. Pls contact me.

• 
  traymca 💙 (@traymca) reported 21 minutes ago from Worcester Park, England

  @virginmedia this is getting ridiculous now! What’s happening with your service again today!!! Trying to watch on @BBCiPlayer and it buffers every 30 seconds!! Can’t watch anything and accessing websites including your own is so painful #virginmediadown #virginmedia

• 
  Nada Tharanee (@ntharanee) reported 28 minutes ago from Sutton, England

  @virginmedia Bad service!

• 
  🎤Toby Gilles🎤 (@tobygilles) reported 29 minutes ago from Hounslow, England

  Has anyone with @virginmedia got the @SkySports red button working? I genuinely think it’s never worked for me and I’ve had Virgin for about 5 years now. I just wanna watch #Watfordfc. I’m paying enough, why do I not get the service?

• 
  Rana Rahman (@ranaraptor) reported 32 minutes ago from Wandsworth, England

  @virginmedia My broadband is finally back on. But after this latest horrific outage, I am now actively searching for a new provider. #virginoutage

• 
  Jason Hier (@jasonhier) reported 35 minutes ago from Ealing, England

  @virginmedia Is service in London W13 working?

• 
  Matt Gardner (@FuzzyPixels) reported 35 minutes ago from Slough, England

  Not gonna lie... @virginmedia could not have picked a worse moment to completely **** the bed 😑

• 
  Robert Hallam (@Robertfhallam) reported 41 minutes ago from Spelthorne District, England

  @virginmedia why oh why everytime I want to watch footie on Sky sports Red button it never ever works!!

• 
  SusannJerry (@MrsJerryTweets) reported 42 minutes ago from Hounslow, England

  @8252Hazel @virginmedia Yes it has been unreliable for a week now. Their customer phone line goes straight to voicemail. Monthly bill goes up by£9 this month for such a poor service.

• 
  Phil ******* (@SustyPhilC) reported 48 minutes ago from Merton, England

  @virginmedia any idea what’s going on with the network please? Can you at least make a statement? It’s been down since around 2am or thereabouts!

• 
  Umar 馬 ➡️ 🇨🇭 (@UF1902) reported 51 minutes ago from Hounslow, England

  @PandemicEU @virginmedia It's been happening for weeks. All I get when I call customer service are excuses.

• 
  Fred 🇻🇨🤌🏽 (@Hairouna92) reported 51 minutes ago from Richmond, England

  @virginmedia internet has been awful in the whole of the TW11 area for the last 24 hours. Fix please

• 
  J (@not_on_fire) reported 59 minutes ago from Epsom, England

  @virginmedia broadband not working since late last night and your website appears to be down. What’s going on?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andy Vanstan (@andyvanstan) reported 2 minutes ago

  @virginmedia what’s going on on with my internet please? Been down all morning. Managed to get through to a human at 07:45 was told outage in my area but it was being worked on & would be back in about an hour. It’s still down & can’t get through to anyone for an update

• 
  William Bone ッ (@Talk_To_Will) reported 3 minutes ago

  @LouiseE120682 @PeteUK7 @virginmedia They are the absolute worst. Not even sure I could put into words how bad they are.

• 
  🇬🇧 FI is awesome 😎 (@GrahamCompton) reported 3 minutes ago

  @JamieGBarry @virginmedia Leave. Send back the equipment at their cost. Get your partner to order a new contract via a comparison site. Claim cashback. Been there, done that. Totally nuts customer service by Virgin.

• 
  Gordon Stewart (@gozzie83) reported 4 minutes ago

  @virginmedia How do I lock it down so people watching can’t add things to my bill without me knowing? I haven’t had an email or anything even to confirm it happened so is there an additional way to stop it happening in future?

• 
  JC (@SaffaJC) reported 6 minutes ago

  @davekeena1 @virginmedia Mate I would reconsider virgin. Their customer service is the worst. They will admit they messed up but do nothing to rectify it. The staff are either inadequately trained or simply don’t care. Manager are the same unqualified under trained and useless

• 
  updick (@updick1) reported 6 minutes ago

  @BelfastBooks @virginmedia @MartinSLewis EE charged my mother in law for 2 years for wifi. She never got a box and was unaware of what she was paying.

• 
  Steve1968mills (@steve1968mills) reported 7 minutes ago

  @alisterrussell @PeteUK7 @virginmedia Please name the company - service like that would encourage people to use them.

• 
  Tania Harding (@taniah009) reported 11 minutes ago

  @PeteUK7 @virginmedia Sorry you’ve experienced this. I had the same with @virginmedia when my dad passed and on calling, the agent was so rude to me it made everything so much harder. Witnessed and we still cannot believe the conversation. Kindness costs nothing.

• 
  Bern 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@KeithClarke1) reported 14 minutes ago

  @JamieGBarry @virginmedia I managed to negotiate a pretty good deal with Virgin. Not quite a new customer deal but pretty good.

• 
  mike gorman💙 (@MonsterMikeyG) reported 16 minutes ago

  @JamieGBarry @virginmedia I cancelled @virginmedia after 15years last week as my bill hit £200. They offered me a decent package but I said no. Phoned me over 6 times over the next 2 days before I answered only for them to offer me a worse deal than the one I turned down. Madness