Virgin Media outages and service status in Sunbury-on-Thames, England

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sunbury-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sunbury-on-Thames, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Walton-on-Thames, Woking, Northolt, Wandsworth, Greenford, Richmond, Ealing, Hayes, Southall, Hounslow, Mitcham, Ashtead, Epsom, and Addlestone.

City	Problem Type	Report Time
Hammersmith	Phone	4 hours ago
Hammersmith	Internet	6 hours ago
Hammersmith	Internet	10 hours ago
Walton-on-Thames	Wi-fi	12 hours ago
Hammersmith	Internet	16 hours ago
Hammersmith	Wi-fi	18 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

• 
  SusannJerry (@MrsJerryTweets) reported 30 seconds ago from Hounslow, England

  @8252Hazel @virginmedia Yes it has been unreliable for a week now. Their customer phone line goes straight to voicemail. Monthly bill goes up by£9 this month for such a poor service.

• 
  Patrick Smith (@P4TTL) reported 3 minutes ago from Chertsey, England

  @virginmedia Yep, no issues in the area. Everything was working up until about an hour ago, and now the Internet has gone very sporadic and constantly disconnecting, as shown by the ping test.

• 
  Gabor (@GaborPfalzer) reported 4 minutes ago from Hammersmith, England

  @AlexanderTroup @virginmedia I guess there is a retention quota of some sort, that needs to be hit for some big wig get a big fat bonus. Especially, since we staying a customer anyway, just different account.

• 
  Marta (@itsmartamoya) reported 11 minutes ago from Merton, England

  @virginmedia I have had replies from a bot but impossible to speak to the agent. I will put a formal complaint if I don’t hear from an agent.

• 
  Geoff Rogers (@GeoffRogersEU) reported 13 minutes ago from Hersham, England

  @virginmedia @FeelitWorking I think the OP is airing his frustration at the fact that he has to ask for discount at the end of the contract. VM does not do this with its business customers (I know as a former very satisfied business customer) so why should it apply to consumers? To be fair, Sky, BT, Talk…

• 
  Francesco Marchet (@MarchetF) reported 22 minutes ago from Brentford, England

  @virginmedia how do I get in contact with you? My appointments have been cancelled twice now. Such a poor service!

• 
  Richard 🏳️‍🌈 (he/him) (@Paul___SW18) reported 29 minutes ago from Wandsworth, England

  Hey @O2 just struggled down to the shopping centre to take advantage of the @GreggsOfficial free hot drink & treat offer, via my @virginmedia account, (available until 0000 tomorrow apparently) but got here, and offers have disappeared from app or come up as ‘sold out’ 🤬🤬🤬🤬

• 
  Haider Al-Rekabi 🏴‍☠️ (@HaiderAlRekabi) reported 30 minutes ago from Spelthorne District, England

  @virginmedia mobile outage TW18 1DT no data no calls and most importantly no way to contact Tech support!

• 
  RICHARD GRIFFITHS (@Griffo2018) reported 32 minutes ago from Spelthorne District, England

  @virginmedia I have been a customer for over 10 years,left for 7 days now with out broadband & home phone. I am being push from pillar to post with reasons.A engineer was meant to be with me from 4pm onwards to now be told no one can come. Shocking service / long term customer.😡

• 
  Joana (@JoanaLoGomes) reported 32 minutes ago from Merton, England

  Hey @virginmedia. Any chance the Broadband issue is getting fixed soon in SW17? I’m working from home tomorrow, so this is a bummer really!

• 
  Robert Hallam (@Robertfhallam) reported 36 minutes ago from Spelthorne District, England

  @virginmedia why oh why everytime I want to watch footie on Sky sports Red button it never ever works!!

• 
  Bhavin (@Bhavinmaru2020) reported 37 minutes ago from Hillingdon, England

  @virginmedia I am loosing signal intermittently. Not great!

• 
  Stephen Champion (@Champs707007) reported 39 minutes ago from Wandsworth, England

  Really losing my patience with Virgin media now. Down for 8 days been told 3 times it’ll be fixed within 24 hours but won’t send an engineer out

• 
  Raynes Park Lib Dems (@RPLibDems) reported 41 minutes ago from Merton, England

  @virginmedia @RichMeader Could the web page be updated with the fix date please so people can plan accordingly?

• 
  Fred 🇻🇨🤌🏽 (@Hairouna92) reported 42 minutes ago from Richmond, England

  @virginmedia internet has been awful in the whole of the TW11 area for the last 24 hours. Fix please

• 
  Mike Fuller (@ninepine) reported 46 minutes ago from Banstead, England

  @YodelOnline OK have sent DM with details of the *Three* shipments @virginmedia have now sent due to their faulty software or equipment none of which shipments have been provided with a two hour delivery window by the carrier @YodelOnline as promised. Truly awful customer service.

• 
  Mike Fuller (@ninepine) reported 46 minutes ago from Banstead, England

  @virginmedia Talked 150 who managed to change one error message for another! Total #fail so far by @virginmedia

• 
  Stephen Champion (@Champs707007) reported 48 minutes ago from Wandsworth, England

  @virginmedia It’s been erratic all day on both connections and your service check says no issues identified. One minute it’s doing 40-60mbps then it’s just plain dead but shows a connection

• 
  Nada Tharanee (@ntharanee) reported 52 minutes ago from Sutton, England

  @virginmedia #VirginMediaoutage It keep continue in most of the places. But , Virginmeadia not taken any progressive action from last Nov. Really frustrating service nowadays! After merging with O2, it’s disastrous. Even O2 network also worst in UK….

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 52 minutes ago from West Molesey, England

  @virginmedia Thank you. It’s so stressful when working from home and only being able to use my mobile phone to do anything! Netflix now finally working. What was the problem?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Time for change (@theRealNickle) reported 7 minutes ago

  @virginmedia Failure to keep promises and agreements made to resolve issues. Wrong phone number, no Netflix and a request to return equipment I'm still paying for.

• 
  Matt (@mjpenn7) reported 12 minutes ago

  @DuggyStand @virginmedia @TruthTalkingMav Still appears to be an outage😕

• 
  Josh (@Joshhhhh____) reported 13 minutes ago

  Thanks at @virginmedia for going down 3 times in one month new record!!! Well done! and refusing compensation. Disgusting!

• 
  Joseph Adams (@_MeJAdams) reported 17 minutes ago

  @virginmedia - raise a complaint and try to call you guys (as per your email) but nobody will let me speak to you. Also I love how you claim to have tried to contact me 10 mins before the complaint was raised. Time travel is real, apparently

• 
  Ferdi Rezvan (@ferdi_rezvan) reported 17 minutes ago

  @virginmedia Multiple random outages over 24 hours, and your virgin status page does not work properly. Should have stayed with BT in 2 years and had no outages. Regret joining virgin media , poor internet and poor technical support.

• 
  Misfits World 🎮📸🕹🎦 (@MisfitsWorld20) reported 18 minutes ago

  @Anniew858 @virginmedia Yes they replied to me yesterday confirming I could watch it for free without a subscription if you are a virgin media customer check channel 526 I think it was

• 
  Tracey Russell (@TraceyR16154277) reported 20 minutes ago

  @rpd_pacer @claireroberts01 @virginmedia I left Virgin Media a couple of years ago, after being with them for 20 years. Customer service is non existent, I got sick of trying to deal with Indian call centre staff who barely understood English. The equipment was crap and waiting weeks for engineers was a joke.

• 
  just me (@PHILROOKS) reported 21 minutes ago

  @virginmedia @kimtaylor18 Like what....what can you actually do to help this customer...nowt. it sounds good but be honest, people will respect you more

• 
  Darwin’s Chaos Theory (@manestheman) reported 21 minutes ago

  @Afcgunner_1886 @virginmedia Even the box doesn’t want to watch any more of your teams awful football

• 
  kelefc79 (@kelefc79) reported 24 minutes ago

  @virginmedia 4 days my elderly dad has been without service. Not good enough.