Virgin Media outages and service status in Sunbury-on-Thames, England

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sunbury-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sunbury-on-Thames, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Northolt, Hounslow, Walton-on-Thames, Slough, Brentford, Wandsworth, Southall, Ealing, Woking, Addlestone, Hayes, Greenford, Richmond, and Mitcham.

City	Problem Type	Report Time
Hammersmith	Internet	34 minutes ago
Northolt	Internet	4 hours ago
Hammersmith	Internet	5 days ago
Hounslow	Wi-fi	6 days ago
Northolt	Internet	6 days ago
Hammersmith	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

• 
  Rana Rahman (@ranaraptor) reported 4 seconds ago from Wandsworth, England

  @virginmedia My so called ‘ultrafast, reliable fibre-optic broadband’ has been down all day (!). Unacceptable 😡

• 
  Andy Walker (@educationforum) reported 1 minute ago from Worcester Park, England

  @virginmedia Your customers pay enough to expect 24 hour support. Do better.

• 
  Staffora (@staffora) reported 3 minutes ago from Kingston upon Thames, England

  @virginmedia is there an known outage in KT2 area? Have no broadband or TV.

• 
  Deano (@Deano1969) reported 4 minutes ago from Wandsworth, England

  @virginmedia So. Would you like me to provide details of the complaint? My reference number maybe? Somewhere to direct message? Or do I just waste a huge amount of time hanging on the line to get back to where I started?

• 
  Fred 🇻🇨🤌🏽 (@Hairouna92) reported 6 minutes ago from Richmond, England

  @virginmedia internet has been awful in the whole of the TW11 area for the last 24 hours. Fix please

• 
  Tim Hole (@TimHole) reported 7 minutes ago from West Molesey, England

  @virginmedia Thank you. Just tried an old handset and still no SMS or phone calls can be received. Please help, its already caused a few problems.

• 
  Urban Edge Capital (@UrbanEdgeCapit1) reported 7 minutes ago from Brentford, England

  @virginmedia Can you please fix the broadband in the NW9 0TE area. Its been 5 days already. 😪

• 
  eamorugby (@HoarseRoar) reported 15 minutes ago from Slough, England

  @virginmedia Still no service. Your website tells me service is fine. Over the phone the automated message is “an intermittent service” and when I finally spoke with someone they’ve organised a technician to visit next TUESDAY. It’s a mess.

• 
  SusannJerry (@MrsJerryTweets) reported 22 minutes ago from Hounslow, England

  @virginmedia broadband down since 7am today and intermittent for a week. Your customer phone line cuts off. You are adding 10% to my monthly bill for an appalling Service. What is the excuse?

• 
  ≡xtr≡m≡pcuk 🔜 #i69 🤟 (@ExtremePCUK) reported 24 minutes ago from Hillingdon, England

  @virginmedia ABSOLUTELY TERRIBLE SERVICE! I’ve worked with major computer and ISP’s over my time but by far Virgin Media is the worst! I pay £111 a month and not one person can help. Intermittent internet for a month but they say just wait another week it may be back on!

• 
  Mike Fuller (@ninepine) reported 37 minutes ago from Banstead, England

  @YodelOnline OK have sent DM with details of the *Three* shipments @virginmedia have now sent due to their faulty software or equipment none of which shipments have been provided with a two hour delivery window by the carrier @YodelOnline as promised. Truly awful customer service.

• 
  Andrew Wood (@andrewlwood) reported 38 minutes ago from Hounslow, England

  @virginmedia This problem is still here; internet has been sporadic all day, dropping out for several minutes at a time. You are not reporting any issues on your coverage tracker however.

• 
  itsnotOK (@itsnotO56763609) reported 38 minutes ago from Spelthorne District, England

  @virginmedia when are you going to return my call. Phoned customer service on Thursday, Aggie promised to call back, but still hasn't 😕

• 
  jrd1982 (@thefitebegins) reported 41 minutes ago from Hillingdon, England

  @virginmedia Yet again Virgin Media is down and yes I have tried the checker. Why are services with VM constantly going down across the UK?

• 
  Mark Ryan (@MarkGRyan) reported 42 minutes ago from Ealing, England

  Once again @virginmedia let us down with internet in W13 area ... not a good service at all

• 
  Frank Douglas, Hon. PhD. (@fdoug23) reported 46 minutes ago from Merton, England

  Great to see another SNR outage in SW19 @virginmedia and no ‘fix’ date. @Ofcom

• 
  Jack Robinson (@JackEORobinson) reported 46 minutes ago from Wandsworth, England

  Hi @virginmedia, are there problems in the SW17 area? Your service status page isn't loading.

• 
  Mitch Manning 💜💙🦁🇺🇦 (@MitchM77) reported 49 minutes ago from Worcester Park, England

  @neilpr85 @virginmedia Yes, this! Oh and now O2 have told me I might lose signal over 24hrs as they’re doing some works. So no mobile data for me either! I feel like I’ve jumped in a time machine and have gone back to 1990!! 😫

• 
  Joana (@JoanaLoGomes) reported 50 minutes ago from Merton, England

  Hey @virginmedia. Any chance the Broadband issue is getting fixed soon in SW17? I’m working from home tomorrow, so this is a bummer really!

• 
  John T Davies 💙🇺🇦💛 (@jtdavies) reported 54 minutes ago from Hounslow, England

  @realLEWlS @virginmedia Where are you? Mine has been up and mostly down since Sunday (for this week at least). #FAIL

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris McGregor (@CmucG) reported 7 minutes ago

  @virginmedia So after the DM discussion there is still no resolution to the package I pay for not being fully available. Just being told to be patient! The compensation offered for not getting the full package I'm paying for is insulting. Not a great way to treat new customers.

• 
  Madeleine Ebbs (@MadeleineEbbs57) reported 14 minutes ago

  Virgin Media, The Tonight Show, Crime is down in Dublin???

• 
  Davie G 🇬🇧 (@fredbeare) reported 14 minutes ago

  @ramspacek Like trying to get @virginmedia to accept you as a new customer

• 
  WATCHING THE GAME (@Pass_Move) reported 18 minutes ago

  @virginmedia This company is a complete and utter shambles. Still no Wi-Fi, still no broadband, still no TV, still no one answering phones. No basic information from the company with the worst customer service I’ve ever experienced.

• 
  Carrie (@IamCarrieagain) reported 19 minutes ago

  A new Disney Dreamlight Valley free update usually takes about 20 mins total. Switch is currently estimating 4 hours & 20 mins and rising. What the heck? So far, provided a new router I didn't need, have had outages I didn't previously have & now super slow speed @virginmedia

• 
  Ailsa (@Ailsa56202286) reported 25 minutes ago

  @virginmedia why do you make it SO DIFFICULT to cancel and waive the fee - I’ve asked for an extension of time to prove my new address and 5 agents have told me this has been extended- call up today NO - my payment is overdue MAY AS WELL TALK TO MYSELF - take some responsibility

• 
  Sodium (@sodiumlights) reported 25 minutes ago

  So, my @virginmedia hub died on Thursday. Finally worked out how to call them yesterday. Today a guy comes out to fix it but can't. Just got a message saying they'll be here on TUESDAY. Until then, no internet or TV. And no changes to the heating. Or the cat flap...

• 
  Sodium (@sodiumlights) reported 28 minutes ago

  @virginmedia What's the phone number for tech support? My hub5 has died (ds scanning) and the online checker has been saying to try again in 4h for the last 24h.

• 
  Melody Lane-Hayman (@ScepturaMelody) reported 30 minutes ago

  There is never enough space on X for me to write what I need to. I still haven’t forgiven u @virginmedia for axing Thatstv2 and Thatstv3 at least now it’s not even on the menu wasn’t nice when u kept it up on the guide showing me what was on. Those channels r on sky & freeview

• 
  catherineleech (@poppyandoscar) reported 33 minutes ago

  @virginmedia what an awful company. Someone I know is selling their house. Not gone through yet while they were out you came and drilled holes in their house and attached cable to the neighbours fence. Went when told to get off their property but you turned up again today.