Virgin Media outages and service status in Sunbury-on-Thames, England

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sunbury-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sunbury-on-Thames, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Southall, Chertsey, Wandsworth, Hounslow, Slough, Sutton, Mitcham, Isleworth, Uxbridge, Ealing, Brentford, Northolt, Greenford, and Hayes.

City	Problem Type	Report Time
Hammersmith	TV	22 hours ago
Southall	Internet	23 hours ago
Chertsey	Internet	24 hours ago
Wandsworth	Internet	1 day ago
Hammersmith	Internet	2 days ago
Hammersmith	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

• 
  Tim Hole (@TimHole) reported 29 seconds ago from West Molesey, England

  @virginmedia Thank you. Just tried an old handset and still no SMS or phone calls can be received. Please help, its already caused a few problems.

• 
  Mrs R (@KateRenton) reported 1 minute ago from Merton, England

  @Chelsea1504 @virginmedia That’s why we got rid of ALL providers, the customer service and costs were awful.

• 
  Jacqson (@JacquelineCabl9) reported 7 minutes ago from Laleham, England

  @spudbishop666 @virginmedia It is They still haven't resolved the problem from last year @02mobile1 is as bad

• 
  Ravinder Judge (@judge_ravinder) reported 10 minutes ago from Hounslow, England

  @virginmedia Different messages every time. Mainly Connections issues, I have switched, rebooted and checked all day today…nothing!!!

• 
  R. Aaron (@aaronuart) reported 14 minutes ago from Merton, England

  My connection has been crap for months and the one time it’s fine, everyone else is down #virginmedia

• 
  traymca 💙 (@traymca) reported 18 minutes ago from Worcester Park, England

  @virginmedia this is getting ridiculous now! What’s happening with your service again today!!! Trying to watch on @BBCiPlayer and it buffers every 30 seconds!! Can’t watch anything and accessing websites including your own is so painful #virginmediadown #virginmedia

• 
  🎤Toby Gilles🎤 (@tobygilles) reported 24 minutes ago from Hounslow, England

  Has anyone with @virginmedia got the @SkySports red button working? I genuinely think it’s never worked for me and I’ve had Virgin for about 5 years now. I just wanna watch #Watfordfc. I’m paying enough, why do I not get the service?

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 32 minutes ago from West Molesey, England

  @virginmedia ‘Helpline’ completely useless! Just sends me a text to a link to check my service 😳 What is going on???? #VirginMedia #UnhappyCustomer #NotOk

• 
  jeanne smith (@jeannesmith1) reported 32 minutes ago from Hillingdon, England

  @virginmedia will lose my money as a loyal customer of 20 years standing, by slapping a 120% rise on my next contract due to start in November! Who else has seen such a massive percentage rise?

• 
  itsnotOK (@itsnotO56763609) reported 34 minutes ago from Spelthorne District, England

  @virginmedia Why do you make it impossible to downgrade packages? Choosing "change package" only allowed was upgrade. Talk to customer service, they say they're only allowed to upgrade. Is the only possible to reduce package by cancelling?

• 
  Jenny (@jennymelmo) reported 34 minutes ago from Merton, England

  @virginmedia Post code is SM4 4NN , street name : Garth close . There is only one of these boxes on our street and given the condition of it ; you will not miss it if your team come here . Reference id for my complaint is 107332_22100. Can you give me a timeframe by when it will be fixed .M

• 
  Rana Rahman (@ranaraptor) reported 34 minutes ago from Wandsworth, England

  @virginmedia Do you have a date/time? What is the tech issue? I’m trying to run a business remotely, and Virgin is severely letting me down unfortunately. #virginoutage #virginmediadown

• 
  Umar 馬 ➡️ 🇨🇭 (@UF1902) reported 35 minutes ago from Hounslow, England

  @PandemicEU @virginmedia It's been happening for weeks. All I get when I call customer service are excuses.

• 
  peter james wigley (@pjwigley) reported 38 minutes ago from Kingston upon Thames, England

  @virginmedia how can you watch catch up on the 360 it’s the worst upgrade I have ever done

• 
  James Brown (@JammieBun) reported 38 minutes ago from Hillingdon, England

  Hi @virginmedia. I’ve tried phoning you with a complaint, but the calls get shunted into weblink hell. I’ve submitted two complaints through your site which have mysteriously disappeared from my account. And on Twitter the links you send for an online chat only ever lead …

• 
  Jeff Brown (@fadermonkeyking) reported 40 minutes ago from Richmond, England

  @virginmedia weekend only landline calls inclusive. Guess what? Christmas Day, a Sunday and the line’s dead. Self help in the app goes through everything, noise on line, nuisance calls etc but no option of dead line. Tried different handset. #bahhumbug

• 
  RICHARD GRIFFITHS (@Griffo2018) reported 44 minutes ago from Wandsworth, England

  @virginmedia No package has come today for my hub replacement. No text by who bringing it today as promised by VM . I am waiting still going in to the 10th day of no service from VM. Any update ?

• 
  Rana Rahman (@ranaraptor) reported 48 minutes ago from Wandsworth, England

  @virginmedia My so called ‘ultrafast, reliable fibre-optic broadband’ has been down all day (!). Unacceptable 😡

• 
  Charbster (@charbster) reported 57 minutes ago from Wandsworth, England

  @virginmedia do you have website issues? Chat function not responding.

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 60 minutes ago from West Molesey, England

  @AnishModgil @virginmedia In my experience No. and when I asked for money back last time they told me there had to be a complete service loss for a certain number of days!!!! Maybe time to contact the #Ombudsman

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Adrian Weale (@Edeaulx) reported 5 minutes ago

  It's becoming increasingly clear that @VirginMedia customer service is based on the premise that if you make it excruciatingly difficult to make a complaint and then follow it up, people will simply not bother.

• 
  Dr Brian O'Connor (@boconnorchest) reported 7 minutes ago

  @Rugby_Scoop @virginmedia I can understand ungracious losers, but being ungracious winners is bizarre. I was beginning to like NZ rugby; now we are back to the one-eyed arrogance of the spear-tackle era. Colin Meads & Ken Catchpole incident will forever be a stain on Kiwi rugby. SA v NZ, who to support?

• 
  K (@Kieranbcfc2) reported 7 minutes ago

  @christyboy87 @Rugby_Scoop @virginmedia All I’ve seen on here is people thinking we’re blaming the ref. Like no we know we’re shite, but the ref also was. Wasn’t the reason we lost but we can still say he was bad.

• 
  Son #2 (@JudgementKAZZ1I) reported 8 minutes ago

  @halalzia My friend who works at virgin media says skys customer support is better

• 
  MrsH 🦅 (@Hughesy_B) reported 9 minutes ago

  @IanWaghorn @virginmedia That's awful mate 😔

• 
  Moots (@JJMootts) reported 14 minutes ago

  I swear @virginmedia have to be the most frustrating company to deal with ever!! Absolutely useless customer service.

• 
  Max (@MFoster95) reported 16 minutes ago

  Change your supplier, insurance or utility, every time, go through QuidCo/ TopCashback You get whatever new customer prices and get the cashback. Got £45 back for my car insurance and £35 for a new credit card this year alone… £90 back on Virgin Media Broadband last year too

• 
  Still me (@Saqqara) reported 22 minutes ago

  @virginmedia friend in the LU5 area has just called and has no internet or phone, do you have problems in the area and if you do any timeframe on a fix?

• 
  ＮＩＣＫ🇬🇧 ⚽ＬＥＩＣＥＳＴＥＲ.ＣＩＴＹ.ＦＣ⚽ (@Nick_LCFC_fan_1) reported 24 minutes ago

  @virginmedia I have more problems with your Virgin 360. When I'm watching a programme that is also being recorded. When I change channel during the adverts and then turn back it won't let me rewind! The old software let me do this from 2017-2026... Why did you remove so many features?

• 
  John (@reversebrexit22) reported 24 minutes ago

  @virginmedia I have issues with my hub dropping out. I’ve done all of the checks and waited on the chat for 20 mins for a “customer support “ individual to drop off after 5 minutes because I didn’t respond with 10 seconds of him asking a question. I have screen shots as proof