Virgin Media outages and service status in Sunbury-on-Thames, England

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sunbury-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sunbury-on-Thames, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Hounslow, Kingston upon Thames, Uxbridge, Walton-on-Thames, Slough, Southall, Hayes, Windsor, Feltham, Ealing, Brentford, Wandsworth, Addlestone, and Mitcham.

City	Problem Type	Report Time
Hammersmith	Total Blackout	28 minutes ago
Hammersmith	Internet	2 hours ago
Hammersmith	Total Blackout	2 hours ago
Hammersmith	Internet	4 hours ago
Hammersmith	Internet	5 hours ago
Hammersmith	Internet	7 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

• 
  SusannJerry (@MrsJerryTweets) reported 8 minutes ago from Hounslow, England

  @8252Hazel @virginmedia Yes it has been unreliable for a week now. Their customer phone line goes straight to voicemail. Monthly bill goes up by£9 this month for such a poor service.

• 
  Geoff Rogers (@GeoffRogersEU) reported 17 minutes ago from Hersham, England

  @virginmedia @FeelitWorking I think the OP is airing his frustration at the fact that he has to ask for discount at the end of the contract. VM does not do this with its business customers (I know as a former very satisfied business customer) so why should it apply to consumers? To be fair, Sky, BT, Talk…

• 
  Mitch Manning 💜💙🦁🇺🇦 (@MitchM77) reported 20 minutes ago from Worcester Park, England

  @neilpr85 @virginmedia Yes, this! Oh and now O2 have told me I might lose signal over 24hrs as they’re doing some works. So no mobile data for me either! I feel like I’ve jumped in a time machine and have gone back to 1990!! 😫

• 
  Gabor (@GaborPfalzer) reported 21 minutes ago from Hammersmith, England

  @AlexanderTroup @virginmedia I guess there is a retention quota of some sort, that needs to be hit for some big wig get a big fat bonus. Especially, since we staying a customer anyway, just different account.

• 
  Ravinder Judge (@judge_ravinder) reported 22 minutes ago from Hounslow, England

  @virginmedia once again there is no connection between our box and the hub after a couple of days with no problems. Also why did the engineer I had booked for Thursday morning not turn up? 😡

• 
  (An)TonyM 🇺🇦 (@wowbaggerish) reported 23 minutes ago from Epsom and Ewell District, England

  @virginmedia Yes, apparently you have an engineer working on it. If hoping the 20 hour estimated fix time is overly pessimistic!

• 
  Jeff Brown (@fadermonkeyking) reported 26 minutes ago from Richmond, England

  @virginmedia weekend only landline calls inclusive. Guess what? Christmas Day, a Sunday and the line’s dead. Self help in the app goes through everything, noise on line, nuisance calls etc but no option of dead line. Tried different handset. #bahhumbug

• 
  Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported 29 minutes ago from Merton, England

  @virginmedia is there a fault in the SW20 area? No internet since last night and your service checker is not working either.

• 
  Trevor (@TRSafcw) reported 33 minutes ago from Headley, England

  @Leemhammond @virginmedia Same on Now TV, must be a Sky issue.

• 
  John T Davies 💙🇺🇦💛 (@jtdavies) reported 34 minutes ago from Ealing, England

  @virginmedia We had issues last month, a nice engineer came (Mohamed) and said it was a local problem. I reported it on the phone again on Tuesday (Aqeelah), she said there are local problems (again). I fed up wit this, it’s been a week of impossible internet, day and night!

• 
  John T Davies 💙🇺🇦💛 (@jtdavies) reported 36 minutes ago from Hounslow, England

  @realLEWlS @virginmedia Where are you? Mine has been up and mostly down since Sunday (for this week at least). #FAIL

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 38 minutes ago from West Molesey, England

  @virginmedia The service page doesn’t work, or says there are no known faults. I’ve been going round in circles with this all week 🤬

• 
  R. Aaron (@aaronuart) reported 38 minutes ago from Merton, England

  @virginmedia Sometimes the page loads and others not, but when it did it said that there’s a known issue. It has been 4 days now without proper internet?!

• 
  Oliver Fatyol (@IstvanOFatyol) reported 40 minutes ago from Ealing, England

  @virginmedia It is incredible, what you're doing is just pushing the date on your service page to one week to another. We don't have Internet for two months now! What are your engineers doing? I am going to cancel your contract and I will go with an better provider. @virginmedia #virginmedia

• 
  traymca 💙 (@traymca) reported 40 minutes ago from Worcester Park, England

  @virginmedia this is getting ridiculous now! What’s happening with your service again today!!! Trying to watch on @BBCiPlayer and it buffers every 30 seconds!! Can’t watch anything and accessing websites including your own is so painful #virginmediadown #virginmedia

• 
  Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported 43 minutes ago from Merton, England

  @virginmedia Your status and service checkers aren’t working. There is clearly a problem, somebody please offer assistance and not meaningless and not working URLs

• 
  Mark Ryan (@MarkGRyan) reported 46 minutes ago from Ealing, England

  Once again @virginmedia let us down with internet in W13 area ... not a good service at all

• 
  Patrick Smith (@P4TTL) reported 52 minutes ago from Chertsey, England

  @virginmedia Yep, no issues in the area. Everything was working up until about an hour ago, and now the Internet has gone very sporadic and constantly disconnecting, as shown by the ping test.

• 
  Umar 馬 ➡️ 🇨🇭 (@UF1902) reported 58 minutes ago from Hounslow, England

  @PandemicEU @virginmedia It's been happening for weeks. All I get when I call customer service are excuses.

• 
  Marta (@itsmartamoya) reported 59 minutes ago from Merton, England

  @virginmedia I have had replies from a bot but impossible to speak to the agent. I will put a formal complaint if I don’t hear from an agent.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steve George🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@George66Steve) reported 4 minutes ago

  @CCFCGrapes @virginmedia They're a bunch of See You Next Tuesdays and I'm going to be leaving them soon. The way they rack the prices up is immoral and the supposed service they provide is non-existent.

• 
  KusariNinja 🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@KusariNinja) reported 6 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK Virginmedia did similar when my first wife passed away. They owed around £300. Chased up several times and never got it back. Yet they got debt collectors on me for £25 outstanding bill lol

• 
  Jenny B (@Myfourjoys) reported 14 minutes ago

  @virginmedia I’m not happy with yr internet service. Every day this week there has been a loss to my service and this is happening weekly. There has been times when I’ve thought it’s an outage! NO SERVICE NOW SORT IT OUT PLEASE 😡

• 
  Pazuzu (@Craig_Higgins) reported 15 minutes ago

  Hey @virginmedia we've recently just renegotiated our internet with yourselves after the price became completely unaffordable but based on the news Ofcom has found you guilty of deliberately mishandling customer calls, was this an unwise move?

• 
  Shalu Bhalla (@BhallaShalu) reported 18 minutes ago

  @virginmedia WiFi and tv outage, expected fix Monday morning? How are we going to watch the England match?????

• 
  Shaun McCarthy (@shaunmc1consult) reported 20 minutes ago

  @weyland76 @virginmedia They 100% need to invest in the air conditioning at the exchanges, as soon as it gets hot outside the internet goes down literally every day

• 
  Dave parks (@daveparkstaz) reported 20 minutes ago

  Jesus lads virgin media commentary is just the worst 😩😩 #JAPvIRE

• 
  Saint of Portsmouth (@PortsmouthSaint) reported 21 minutes ago

  @virginmedia thanks for my internet not working at all after moving house. No England match for me tonight. Cancelling my contract and will fight you all the way if you try and charge me

• 
  Jordan || Dean Kinnie || (@ECTXPLXSM) reported 22 minutes ago

  @virginmedia @TheRealRokib Its been down for some people for days this isnt quick enough

• 
  keith jones (@keithdavidjones) reported 23 minutes ago

  @virginmedia hi my internet service has been down since this morning tried getting in touch but no joy