Virgin Media outages and service status in Sunbury-on-Thames, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 0 outage signals in the last 24 hours around Sunbury-on-Thames, including 0 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received Jun 4, 8:05 PM GMT+1.
- Internet (47%)
- TV (27%)
- Wi-fi (16%)
- E-mail (5%)
- Total Blackout (4%)
- Phone (1%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Sunbury-on-Thames, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sunbury-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 7: Problems at Virgin Media
Virgin Media is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sunbury-on-Thames, England
The most recent Virgin Media outage reports came from the following cities: Hammersmith, Hounslow, Northolt, Walton-on-Thames, Slough, Brentford, Wandsworth, Southall, Ealing, Woking, Addlestone, Hayes, Greenford, Richmond, and Mitcham.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 3 days ago |
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Wi-fi | 4 days ago |
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Internet | 4 days ago |
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Internet | 5 days ago |
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5 days ago | |
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Internet | 5 days ago |
Nearby cities with recent reports
9 recent signals
2 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Sunbury-on-Thames, England
Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:
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J (@not_on_fire) reported from Epsom, England@virginmedia broadband not working since late last night and your website appears to be down. What’s going on?
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Oliver Fatyol (@IstvanOFatyol) reported from Ealing, England@virginmedia It is incredible, what you're doing is just pushing the date on your service page to one week to another. We don't have Internet for two months now! What are your engineers doing? I am going to cancel your contract and I will go with an better provider. @virginmedia #virginmedia
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Marta (@itsmartamoya) reported from Merton, England@virginmedia I have had replies from a bot but impossible to speak to the agent. I will put a formal complaint if I don’t hear from an agent.
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☆ Liezel ☆ (@liezel_t) reported from Merton, England@virginmedia Well, no one bothered to turn up, called to chase and still not here past the time they told me on the phone they would arrive. Usual excellent service I have come to know from you 🥳
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Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported from West Molesey, England@virginmedia The service page doesn’t work, or says there are no known faults. I’ve been going round in circles with this all week 🤬
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(An)TonyM 🇺🇦 (@wowbaggerish) reported from Epsom and Ewell District, England@virginmedia @gosportjack75 Yes. Please ensure you do. It's appalling customer service.
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RICHARD GRIFFITHS (@Griffo2018) reported from Spelthorne District, England@virginmedia I have been a customer for over 10 years,left for 7 days now with out broadband & home phone. I am being push from pillar to post with reasons.A engineer was meant to be with me from 4pm onwards to now be told no one can come. Shocking service / long term customer.😡
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Charbster (@charbster) reported from Wandsworth, England@virginmedia do you have website issues? Chat function not responding.
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Marco Olevano, CFA (@MarcoOlevano) reported from Hounslow, England@virginmedia good evening, been battling with intermittent connectivity issues on your fibre broadband last 2 months. Have called your technical team before who just make you do the old school reboot which hasn't helped. Not quite sure why i am paying for a service not working
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💋unknown💋 (@unknown45523435) reported from Hillingdon, EnglandVirgin media down all over it seems… need #Internet what’s wrong with you @virginmedia
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Ravinder Judge (@judge_ravinder) reported from Hounslow, England@virginmedia Why is the connection between the internet and tv constantly going having to reboot modem all the time. Sick of this issue as not once in a while happening for a month on & off, more everyday in the last two weeks. This is not the service I expect for how much I pay.
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John T Davies 💙🇺🇦💛 (@jtdavies) reported from Hounslow, England@realLEWlS @virginmedia Where are you? Mine has been up and mostly down since Sunday (for this week at least). #FAIL
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R. Aaron (@aaronuart) reported from Merton, England@virginmedia Sometimes the page loads and others not, but when it did it said that there’s a known issue. It has been 4 days now without proper internet?!
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Ravinder Judge (@judge_ravinder) reported from Hounslow, England@virginmedia once again there is no connection between our box and the hub after a couple of days with no problems. Also why did the engineer I had booked for Thursday morning not turn up? 😡
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Jeff Brown (@fadermonkeyking) reported from Richmond, England@virginmedia I’m trying to cancel an engineer appt next week. Followed online instructions but only option I get is to re-book for a different time. No option to cancel. And I don’t have time to wait for a response from you if I phone! Help!
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Rana Rahman (@ranaraptor) reported from Wandsworth, England@virginmedia My broadband is finally back on. But after this latest horrific outage, I am now actively searching for a new provider. #virginoutage
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Rana Rahman (@ranaraptor) reported from Wandsworth, England@virginmedia Do you have a date/time? What is the tech issue? I’m trying to run a business remotely, and Virgin is severely letting me down unfortunately. #virginoutage #virginmediadown
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Dr Mantis Toboggan M.D. 🏴 🇪🇺 (@DazzlingHamster) reported from Merton, England@virginmedia Your status and service checkers aren’t working. There is clearly a problem, somebody please offer assistance and not meaningless and not working URLs
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Dr Mantis Toboggan M.D. 🏴 🇪🇺 (@DazzlingHamster) reported from Merton, England@virginmedia your system says it can’t see any fault on my services but that it can’t run a test on them. Something is wrong clearly, please offer me some support so I can begin my working day at some point.
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SusannJerry (@MrsJerryTweets) reported from Hounslow, England@8252Hazel @virginmedia Yes it has been unreliable for a week now. Their customer phone line goes straight to voicemail. Monthly bill goes up by£9 this month for such a poor service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tom Edwards (@BBCTomEdwards) reportedInteresting mobile data from @virginmedia show some Londoners staying away due to #tubestrike : •The City is down by 16% •King's Cross is down by 8% •The West End is down by 6% •Westminster is down by 11%
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KG ExTiNcTiOn (@KG_ExTiNcTiOn) reported@virginmedia 20 hours for an estimated time of fix is an absolute joke
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Gary Broadbent (@garyb007) reported@lennylaw @virginmedia There's an exception to every rule. Usually they're crap. Certainly the worst company I've ever had the misfortune to deal with.
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Hannah (@GGNDRiRock) reported@leolionmark @virginmedia I have the same issue on my tv too. It’s shite.
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Lacking Courage (@NeedMoreCourage) reported@virginmedia We have lost faith in your organisation's ability to listen or fix the problem! Poorly trained staff or systems seem to not help & if a scripted system then just puts you into a repetitive loop.
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Jon P (@jon_pearce) reportedNeed to log on to @virginmedia to cancel my contract and the website appears to not work when using their broadband 🤔. Somewhat convenient that.
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julie fountain (@juliefount) reportedWhat an absolute joke @virginmedia are been asking for help for weeks but nothing.
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Robin Griffin (@EarlCager) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Best_IPTV39 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies
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Emma ✞ 🦌 (@emmawhufc42) reportedI’m trying to cancel Netflix but now I have to call virgin media because it’s through them I’ll be back in six hours once I’m off the phone
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mary32 (@marypaul32) reported@nightsong53 We're still waiting for @virginmedia to come fix our broadband. My husband was so infuriated by the call centre staff I had to take over. We have raised formal complaint but of course not heard from them.