Virgin Media outages and service status in Sunbury-on-Thames, England

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sunbury-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sunbury-on-Thames, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Epsom, Hounslow, West Molesey, Southall, Hayes, Walton-on-Thames, Northolt, Ealing, Kingston upon Thames, Mitcham, Slough, Brentford, Wandsworth, and Woking.

City	Problem Type	Report Time
Hammersmith	Internet	5 hours ago
Hammersmith	Wi-fi	7 hours ago
Epsom	Internet	10 hours ago
Hounslow	Wi-fi	14 hours ago
West Molesey	Phone	18 hours ago
Southall	Internet	19 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

• 
  Tom Vincent (@TomboBrewster) reported 3 minutes ago from Egham, England

  Not a great start by @virginhelp @virginmedia Engineer doesn't turn up and now 90mins and waiting on hold to find out what the issue is. Annoying we had to leave @skytv because of their broadband speed in the new house.

• 
  Jenny (@jennymelmo) reported 5 minutes ago from Merton, England

  @virginmedia Post code is SM4 4NN , street name : Garth close . There is only one of these boxes on our street and given the condition of it ; you will not miss it if your team come here . Reference id for my complaint is 107332_22100. Can you give me a timeframe by when it will be fixed .M

• 
  James Brown (@JammieBun) reported 8 minutes ago from Hillingdon, England

  Hi @virginmedia. I’ve tried phoning you with a complaint, but the calls get shunted into weblink hell. I’ve submitted two complaints through your site which have mysteriously disappeared from my account. And on Twitter the links you send for an online chat only ever lead …

• 
  Stephen Champion (@Champs707007) reported 10 minutes ago from Wandsworth, England

  @virginmedia It’s been erratic all day on both connections and your service check says no issues identified. One minute it’s doing 40-60mbps then it’s just plain dead but shows a connection

• 
  Tim Hole (@TimHole) reported 18 minutes ago from Kingston upon Thames, England

  @virginmedia thank you, I am trying to register so I can access the service but I can't receive SMS so I cannot receive my verification code. I tried to login but it said email not recognised so guess i havent logged in before. Please advise.

• 
  SusannJerry (@MrsJerryTweets) reported 18 minutes ago from Hounslow, England

  @8252Hazel @virginmedia Yes it has been unreliable for a week now. Their customer phone line goes straight to voicemail. Monthly bill goes up by£9 this month for such a poor service.

• 
  Fred 🇻🇨🤌🏽 (@Hairouna92) reported 20 minutes ago from Richmond, England

  @virginmedia internet has been awful in the whole of the TW11 area for the last 24 hours. Fix please

• 
  Haider Al-Rekabi 🏴‍☠️ (@HaiderAlRekabi) reported 21 minutes ago from Spelthorne District, England

  @virginmedia mobile outage TW18 1DT no data no calls and most importantly no way to contact Tech support!

• 
  R. Aaron (@aaronuart) reported 22 minutes ago from Merton, England

  @virginmedia I have had internet issues since September last year I have called up too many times to count and once again internet is out in SW19 and now you want to rise your prices. Please can I get a solution and not one that means a technician cancels last min today!!

• 
  Mike Fuller (@ninepine) reported 24 minutes ago from Banstead, England

  @virginmedia Have raised a complaint but this is being dealt with by someone only capable of copying and pasting a series of platitudes into a superficial and thoughtless email. No intelligence or attempt to understand and address the issues. Pathetic. Still not fixed.

• 
  RICHARD GRIFFITHS (@Griffo2018) reported 26 minutes ago from Spelthorne District, England

  @virginmedia once again I have no Virgin media services at my home. I can’t even log in to my Virgin media app or access the Virgin media website by using my phone data. I have no way of checking the service status. TW15 area

• 
  J (@not_on_fire) reported 28 minutes ago from Epsom, England

  @virginmedia broadband not working since late last night and your website appears to be down. What’s going on?

• 
  Mike Fuller (@ninepine) reported 31 minutes ago from Banstead, England

  @YodelOnline OK have sent DM with details of the *Three* shipments @virginmedia have now sent due to their faulty software or equipment none of which shipments have been provided with a two hour delivery window by the carrier @YodelOnline as promised. Truly awful customer service.

• 
  💋unknown💋 (@unknown45523435) reported 34 minutes ago from Hillingdon, England

  Virgin media down all over it seems… need #Internet what’s wrong with you @virginmedia

• 
  Bhavin (@Bhavinmaru2020) reported 38 minutes ago from Hillingdon, England

  @virginmedia I am loosing signal intermittently. Not great!

• 
  Mark Ryan (@MarkGRyan) reported 41 minutes ago from Ealing, England

  Once again @virginmedia let us down with internet in W13 area ... not a good service at all

• 
  Ross Harvey aka The Project (@rh_theproject) reported 47 minutes ago from Hillingdon, England

  @virginmedia Not ******* good enough ,you charge me the earth promising the best Gig 1 and I have had problems ever since taking that upgrade ,

• 
  SusannJerry (@MrsJerryTweets) reported 54 minutes ago from Hounslow, England

  @virginmedia broadband down since 7am today and intermittent for a week. Your customer phone line cuts off. You are adding 10% to my monthly bill for an appalling Service. What is the excuse?

• 
  Jeff Brown (@fadermonkeyking) reported 57 minutes ago from Richmond, England

  @virginmedia weekend only landline calls inclusive. Guess what? Christmas Day, a Sunday and the line’s dead. Self help in the app goes through everything, noise on line, nuisance calls etc but no option of dead line. Tried different handset. #bahhumbug

• 
  Rana Rahman (@ranaraptor) reported 59 minutes ago from Wandsworth, England

  @virginmedia It’s still not working!! I have this message from your site, “There's a broadband issue in SW11 XXX. Thanks for your patience while we work to fix things as quick as we can. You've registered that an area fault causing a loss of broadband service is affecting you.”

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Darren Hayes (@darrenhayes1973) reported 4 minutes ago

  @virginmedia I did ask to complain when I rung up to cancel and was put on hold for ages so hung up!!

• 
  Gavin Lee (@Gav288) reported 5 minutes ago

  @virginmedia thanks for replying. You have been no help, absolute shambles of a company.

• 
  Karen Rodger (@Fletchers_Mama) reported 7 minutes ago

  @virginmedia It was both. It has happened twice in 2 consecutive mths, both times locked for 2wks. Currently unlocked but never been explained why it how to prevent

• 
  Georgia Lisa (@Georgialisa) reported 9 minutes ago

  @virginmedia you’ve put the price of my broadband up yet the connectivity is worse - I cannot get connection upstairs in my house and my devices hive/ring etc are no longer working and you have no contact email on your website - poor service

• 
  ORIGINAL GOONER JOHN (@1947originalgo1) reported 10 minutes ago

  @virginmedia @Trebor0501 It's absolute rubbish this stupid new box, it deletes your shows by mistake, error code keeps coming up while trying to record, and when you ring up you get someone from India who wants to know the ins and outs of Jacks arse, Grrrrr.

• 
  Jason ferguson (@Jasonrfc90) reported 10 minutes ago

  @virginmedia I swear to god if my internet goes down once more today you can shove your bill up your *** service in my area is nothing wrong with it its just the ****** connection from you clowns either sort it out or im gone i dont pay my money for **** that is constantly dropping

• 
  Nala100577 (@Nala100577) reported 15 minutes ago

  @virginmedia Paid for Danz pay for view and its lost signal mid fight? Just a blank screen? Normal channels working.

• 
  Paul Evans (@Pau1Evan5) reported 16 minutes ago

  @IanFerguson10 @debbierowe1 @virginmedia Lots bad enough it going off but what makes it worse is no response or update from virgin media

• 
  Scott Brownbill (@brownbill_scott) reported 18 minutes ago

  @virginmedia why is my service down, Liverpool L4. Quick enough to take my money and yet every other day your service is unreliable. Don’t think I will be renewing with you after this.

• 
  Tommy Tinkler (@TinklerTommy) reported 19 minutes ago

  @LozzaFox Don't people know you can use google family and virgin media security that can fully control what any child watches and download on a device and restrict how long a device can be used a day. Down to the parents to decide what their child watches. Is Starmer etc so thick with tech