Virgin Media outages and service status in Sunbury-on-Thames, England

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sunbury-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sunbury-on-Thames, England

The most recent Virgin Media outage reports came from the following cities: Hounslow, Hammersmith, Leatherhead, Southall, Windsor, Ealing, Wandsworth, Brentford, Hayes, Slough, Epsom, Esher, Woking, Kingston upon Thames, and Northolt.

City	Problem Type	Report Time
Hounslow	Internet	16 hours ago
Hammersmith	Internet	2 days ago
Hammersmith	Internet	3 days ago
Hammersmith	Internet	3 days ago
Leatherhead	Internet	4 days ago
Hammersmith	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

• 
  Nada Tharanee (@ntharanee) reported 3 minutes ago from Sutton, England

  @virginmedia Bad service!

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 4 minutes ago from West Molesey, England

  @virginmedia The service page doesn’t work, or says there are no known faults. I’ve been going round in circles with this all week 🤬

• 
  Deano (@Deano1969) reported 7 minutes ago from Wandsworth, England

  @virginmedia So. Would you like me to provide details of the complaint? My reference number maybe? Somewhere to direct message? Or do I just waste a huge amount of time hanging on the line to get back to where I started?

• 
  Mrs R (@KateRenton) reported 11 minutes ago from Merton, England

  @Chelsea1504 @virginmedia That’s why we got rid of ALL providers, the customer service and costs were awful.

• 
  Andrew Wood (@andrewlwood) reported 12 minutes ago from Hounslow, England

  @virginmedia This problem is still here; internet has been sporadic all day, dropping out for several minutes at a time. You are not reporting any issues on your coverage tracker however.

• 
  Frank Douglas, Hon. PhD. (@fdoug23) reported 13 minutes ago from Merton, England

  Great to see another SNR outage in SW19 @virginmedia and no ‘fix’ date. @Ofcom

• 
  James Brown (@JammieBun) reported 14 minutes ago from Hillingdon, England

  Hi @virginmedia. I’ve tried phoning you with a complaint, but the calls get shunted into weblink hell. I’ve submitted two complaints through your site which have mysteriously disappeared from my account. And on Twitter the links you send for an online chat only ever lead …

• 
  Shasa Colson (@THE_COLSON) reported 17 minutes ago from Merton, England

  @O2 Hi, I've been going around in circles for weeks. I'm an O2 and Virgin Media customer. I'm supposed to be in a Vilt package but mu data hasn't been doubled on the o2 end. Can this please be sorted asap

• 
  Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported 18 minutes ago from Merton, England

  @virginmedia is there a fault in the SW20 area? No internet since last night and your service checker is not working either.

• 
  Jeff Brown (@fadermonkeyking) reported 27 minutes ago from Richmond, England

  @virginmedia Second tweet! Trying to cancel appointment. App only lets me reschedule, not cancel.

• 
  Jeff Brown (@fadermonkeyking) reported 32 minutes ago from Richmond, England

  @virginmedia I’m trying to cancel an engineer appt next week. Followed online instructions but only option I get is to re-book for a different time. No option to cancel. And I don’t have time to wait for a response from you if I phone! Help!

• 
  Staffora (@staffora) reported 41 minutes ago from Kingston upon Thames, England

  @virginmedia is there an known outage in KT2 area? Have no broadband or TV.

• 
  Charbster (@charbster) reported 44 minutes ago from Wandsworth, England

  @virginmedia do you have website issues? Chat function not responding.

• 
  Jeff Brown (@fadermonkeyking) reported 46 minutes ago from Richmond, England

  @virginmedia weekend only landline calls inclusive. Guess what? Christmas Day, a Sunday and the line’s dead. Self help in the app goes through everything, noise on line, nuisance calls etc but no option of dead line. Tried different handset. #bahhumbug

• 
  kim forrester⭐️⭐️⭐️⭐️⭐️⭐️ (@pool1206) reported 53 minutes ago from Kingston upon Thames, England

  @virginmedia no service on landline for 5 weeks first saying no issue then saying on going issue tv distorted too cant get to speak to no one saying will be sorted on 12th no refund

• 
  Marta (@itsmartamoya) reported 53 minutes ago from Merton, England

  @virginmedia I have had replies from a bot but impossible to speak to the agent. I will put a formal complaint if I don’t hear from an agent.

• 
  🎤Toby Gilles🎤 (@tobygilles) reported 55 minutes ago from Hounslow, England

  @virginmedia Will it be a quick fix?

• 
  Fred 🇻🇨🤌🏽 (@Hairouna92) reported 56 minutes ago from Richmond, England

  @virginmedia internet has been awful in the whole of the TW11 area for the last 24 hours. Fix please

• 
  Stuart the Copywriter (@StuartTarn) reported 59 minutes ago from Spelthorne District, England

  A combination of @OpenreachHelp‘s incompetence by cutting through the internet cable outside my house and @virginmedia no showing for an engineering visit to fix it has me having to run my business through my phone hotspot until Friday. That’s if they show up, of course.

• 
  Fred 🇻🇨🤌🏽 (@Hairouna92) reported 60 minutes ago from Richmond, England

  @virginmedia Still down! Not sure what I'm paying for at this point

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  sarah (@Mears1Sarah) reported 3 minutes ago

  @DAZNBoxing Not working in @virginmedia

• 
  Marina Robb (@MarinaRobb) reported 3 minutes ago

  @MelJanie @virginmedia Tellingly, the engineer who eventually came out (I'd already cancelled the service) said they still had to fit the back up line as they'd been fined £28 million by the regulator. Appalling customer service though.

• 
  Robert Grace (@Beastial_Maggot) reported 4 minutes ago

  Dear @virginmedia whilst trying to sign into virgin tv go,I find myself trapped in a never ending loop off misery and frustration 😫🤬

• 
  Success W Lewis (@SuccessWLewis1) reported 5 minutes ago

  @virginmedia 3 months of issues have forced me into this situation. I may as well be in a zombie apocalypses.

• 
  CliveR (@CliveR39) reported 6 minutes ago

  @KuchPatryk @Se_Railway No Virgin Media broadband- @nationalrailenq were reporting a network problem

• 
  Lee Harris (@LeeHarris) reported 8 minutes ago

  Hey @virginmedia, my internet has been down since 6pm yesterday and you still haven't managed to fix it. FFS! SORT IT OUT!

• 
  Dave Rutt (@DaveRutt2) reported 10 minutes ago

  @virginmedia can you help your call centres are useless!!! My sister has moved house as she and her husband are divorced and she has no contact with him. The ac is in his name , but she pays for it. All she wants is the ac to be in her name .. why is this so hard to do 🤬 ?

• 
  meg (@MeganJuliaaa_) reported 10 minutes ago

  @virginmedia can you help me cancel a engineer booking as everything is working now

• 
  Martyn Lucas (@Martyn_Lucas) reported 11 minutes ago

  @virginmedia @iainsymac Really poor update! You need to get rid of it

• 
  👑 NG Football 👑 (@Bigdeano88) reported 13 minutes ago

  Anyone else watching Sky Sports News on Virgin Media channel 509 having problems? The picture is flickering/bouncing and the text at the bottom is really blurry. Every other channel, including the other Sky Sports channels, is absolutely fine. Anyone else getting this? @virginmedia