Virgin Media outages and service status in Sunbury-on-Thames, England

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sunbury-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sunbury-on-Thames, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Spelthorne District, Southall, Headley, Wandsworth, Hounslow, Slough, Mitcham, Richmond, Woking, Greenford, Northolt, Leatherhead, Laleham, and Weybridge.

City	Problem Type	Report Time
Hammersmith	Wi-fi	7 hours ago
Hammersmith	Internet	14 hours ago
Hammersmith	Internet	16 hours ago
Hammersmith	Internet	19 hours ago
Hammersmith	Internet	1 day ago
Hammersmith	Wi-fi	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

• 
  Trevor (@TRSafcw) reported 4 minutes ago from Headley, England

  @Leemhammond @virginmedia Same on Now TV, must be a Sky issue.

• 
  Mrs R (@KateRenton) reported 4 minutes ago from Merton, England

  @Chelsea1504 @virginmedia That’s why we got rid of ALL providers, the customer service and costs were awful.

• 
  SusannJerry (@MrsJerryTweets) reported 16 minutes ago from Hounslow, England

  @8252Hazel @virginmedia Yes it has been unreliable for a week now. Their customer phone line goes straight to voicemail. Monthly bill goes up by£9 this month for such a poor service.

• 
  Andrew Wood (@andrewlwood) reported 16 minutes ago from Hounslow, England

  @virginmedia This problem is still here; internet has been sporadic all day, dropping out for several minutes at a time. You are not reporting any issues on your coverage tracker however.

• 
  MegaDan, #GeneralElectionNow 3.5%, #FBPE, #FBPPR (@amiwrong82) reported 18 minutes ago from Worcester Park, England

  Appalling from @virginmedia today! The whole network in shambles today, no one working from has been able to do anything! Just spent 40 minutes listening to Footlose in their phone queue and as I got to the front, they put the phone on me! Absolute shambles!

• 
  Matt Gardner (@FuzzyPixels) reported 19 minutes ago from Slough, England

  Not gonna lie... @virginmedia could not have picked a worse moment to completely **** the bed 😑

• 
  Rana Rahman (@ranaraptor) reported 20 minutes ago from Wandsworth, England

  @virginmedia It’s still not working!! I have this message from your site, “There's a broadband issue in SW11 XXX. Thanks for your patience while we work to fix things as quick as we can. You've registered that an area fault causing a loss of broadband service is affecting you.”

• 
  J (@not_on_fire) reported 24 minutes ago from Epsom, England

  @virginmedia broadband not working since late last night and your website appears to be down. What’s going on?

• 
  🎤Toby Gilles🎤 (@tobygilles) reported 25 minutes ago from Hounslow, England

  Has anyone with @virginmedia got the @SkySports red button working? I genuinely think it’s never worked for me and I’ve had Virgin for about 5 years now. I just wanna watch #Watfordfc. I’m paying enough, why do I not get the service?

• 
  (An)TonyM 🇺🇦 (@wowbaggerish) reported 25 minutes ago from Epsom and Ewell District, England

  @virginmedia Yes, apparently you have an engineer working on it. If hoping the 20 hour estimated fix time is overly pessimistic!

• 
  itsnotOK (@itsnotO56763609) reported 26 minutes ago from Spelthorne District, England

  @virginmedia when are you going to return my call. Phoned customer service on Thursday, Aggie promised to call back, but still hasn't 😕

• 
  Frank Douglas, Hon. PhD. (@fdoug23) reported 31 minutes ago from Merton, England

  Great to see another SNR outage in SW19 @virginmedia and no ‘fix’ date. @Ofcom

• 
  RICHARD GRIFFITHS (@Griffo2018) reported 34 minutes ago from Spelthorne District, England

  @virginmedia I have done this now 7 times since 28th Nov without any Virgin service. I just called for the 8th time as I am expecting a new hub today to now be told it’s not coming today . A long list of bad customer service. I am fed up . Don’t use Virgin media as for the customer your left

• 
  Tinders (@safctinders) reported 36 minutes ago from Worcester Park, England

  @virginmedia Abysmal service. Pay a premium for this stuff and nothing but aggro; TV freezes, ages to boot up… been sat here 20 minutes and still “starting up”. **** show.

• 
  Alyson Leitch (@Geordiesbird) reported 39 minutes ago from Woking, England

  @virginmedia hi virgin.. my TV is showing error codes c217 and c230. I have turned everything off and reset modem and tivo boxes 5 times and more and still no Internet. Its my husbands account but he's away till Thursday. Help please

• 
  Baisden 📸🎥 (@Stefan_baisden) reported 42 minutes ago from Ealing, England

  @virginmedialife @virginmedia The worst service from any company I have ever used. I would like to be removed from your business accounts.

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 43 minutes ago from West Molesey, England

  @virginmedia My problem is that the fix time is 24 hours! That’s really not ok

• 
  Kwame Gyamfi (@Kwame916) reported 51 minutes ago from Wandsworth, England

  Virgin Media - prices up, service down. Useless, useless, useless. #VirginMedia

• 
  Francesco Marchet (@MarchetF) reported 57 minutes ago from Brentford, England

  @virginmedia how do I get in contact with you? My appointments have been cancelled twice now. Such a poor service!

• 
  Ravinder Judge (@judge_ravinder) reported 59 minutes ago from Hounslow, England

  @virginmedia Why is the connection between the internet and tv constantly going having to reboot modem all the time. Sick of this issue as not once in a while happening for a month on & off, more everyday in the last two weeks. This is not the service I expect for how much I pay.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Carole Winter (@CaroleWinter) reported 7 minutes ago

  @virginmedia please answer the phone. You are one broken system

• 
  Brendan Cafferty (@EoinPoil) reported 8 minutes ago

  Item tonight on virgin media on blockade & country held to ransom by dissident truck drivers & IFA,Danny Healy Rae says @MichealMartinTD poured petrol on it every time he spoke, FF TD speedster michael cahill says wrong to call in army,He is wrong, must slow down? @OCallaghanJim

• 
  Abby Brown (@the_only_abi) reported 15 minutes ago

  @BarbaraQCrow @virginmedia I had a good experience with them a couple of weeks ago too! Wanted to cancel as contract ending and prices going up (a lot!), did it via online chat and got same contract for less than we were paying. None of this messing about etc.

• 
  Andy W (@AndrewW12290183) reported 15 minutes ago

  @virginmedia I have just got off the phone from Virgin customer services who assures me and engineer will collect the equipment on Friday. After 35 years as a Virgin customer I am very disapointed in the poor service I have recieved. Again why do I need to apply for a returns package ?

• 
  aj✨ (@ajzxne) reported 19 minutes ago

  @virginmedia WHAT IS YOUR PROBLEM.

• 
  cameron scotece (@CameronScotece) reported 19 minutes ago

  @virginmedia why is the WiFi so poor around Nottingham area , getting 1mb download , not acceptable when paying £60 a month+

• 
  Stephen (@Stephen1494712) reported 20 minutes ago

  @O2 Unfortunately despite having it dealt with twice, the app is showing the balance being brought forward from the previous month yet to see my own bill properly I have to use your ridiculous VirginMedia login instead of being able to simply use the app as normal. This is waste.

• 
  Boshek (@Boshek6) reported 23 minutes ago

  @virginmedia after 19 years of flawless service. You have gone to **** in the last 2 months. Constant issues. Last contract with you. Once this one ends. I’m done with you. This is all it takes. I’ll never use virgin again for anything.

• 
  Josh (@6HLJ_) reported 23 minutes ago

  Hi @virginmedia my internets back down again today. Any chance of flicking switch for a couple of hours? Ta Josh xoxoxo

• 
  Simon Gallagher (@SiGallagher) reported 29 minutes ago

  @virginmedia How about 2.5 hours? Fix your website and app servers!! If you’re using AI coding or agents to run it, you need to stop, the whole thing is broken. I’m paying for this customer service as part of my package and getting no support at all