Virgin Media outages and service status in Sunbury-on-Thames, England

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sunbury-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sunbury-on-Thames, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Walton-on-Thames, Addlestone, Southall, Brentford, Hounslow, Wandsworth, Slough, Ashtead, Kingston upon Thames, Hayes, Leatherhead, Mitcham, Merton, and Greenford.

City	Problem Type	Report Time
Hammersmith	Wi-fi	18 hours ago
Hammersmith	Internet	24 hours ago
Walton-on-Thames	Internet	1 day ago
Hammersmith	Internet	2 days ago
Addlestone	Internet	2 days ago
Hammersmith	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

• 
  Rana Rahman (@ranaraptor) reported 1 minute ago from Wandsworth, England

  @virginmedia It’s still not working!! I have this message from your site, “There's a broadband issue in SW11 XXX. Thanks for your patience while we work to fix things as quick as we can. You've registered that an area fault causing a loss of broadband service is affecting you.”

• 
  MegaDan, #GeneralElectionNow 3.5%, #FBPE, #FBPPR (@amiwrong82) reported 2 minutes ago from Worcester Park, England

  Appalling from @virginmedia today! The whole network in shambles today, no one working from has been able to do anything! Just spent 40 minutes listening to Footlose in their phone queue and as I got to the front, they put the phone on me! Absolute shambles!

• 
  Shaun (@Shaun1799) reported 3 minutes ago from Kingston upon Thames, England

  @virginmedia having problems with my wifi would you help me out

• 
  Marco Olevano, CFA (@MarcoOlevano) reported 4 minutes ago from Hounslow, England

  @virginmedia good evening, been battling with intermittent connectivity issues on your fibre broadband last 2 months. Have called your technical team before who just make you do the old school reboot which hasn't helped. Not quite sure why i am paying for a service not working

• 
  Rana Rahman (@ranaraptor) reported 4 minutes ago from Wandsworth, England

  @virginmedia My so called ‘ultrafast, reliable fibre-optic broadband’ has been down all day (!). Unacceptable 😡

• 
  SusannJerry (@MrsJerryTweets) reported 10 minutes ago from Hounslow, England

  @8252Hazel @virginmedia Yes it has been unreliable for a week now. Their customer phone line goes straight to voicemail. Monthly bill goes up by£9 this month for such a poor service.

• 
  J (@not_on_fire) reported 11 minutes ago from Epsom, England

  @virginmedia broadband not working since late last night and your website appears to be down. What’s going on?

• 
  Jessica Carmody (@JessicaCarmodyV) reported 16 minutes ago from Richmond, England

  @virginmedia I need to complain about your customer services. I’ve had multiple issues with a new contract I took out 31/01 this year. No manager has contacted me to follow up (after weeks since complaining) & yr customer sales centre is harassing me with calls. Pls contact me.

• 
  Paul Smith (@paulhelpspeople) reported 18 minutes ago from Twickenham, England

  When you cancel services with a company, because you are fed up with crazy price increases, but the next day get some ultra pushy sales guy from an overseas office try to argue they can do it better, when will they ever learn, no means no. @virginmedia you are the absolute worst!

• 
  Phil ******* (@SustyPhilC) reported 23 minutes ago from Merton, England

  @virginmedia any idea what’s going on with the network please? Can you at least make a statement? It’s been down since around 2am or thereabouts!

• 
  Frank Douglas, Hon. PhD. (@fdoug23) reported 29 minutes ago from Merton, England

  Great to see another SNR outage in SW19 @virginmedia and no ‘fix’ date. @Ofcom

• 
  Stephen Champion (@Champs707007) reported 34 minutes ago from Wandsworth, England

  Really losing my patience with Virgin media now. Down for 8 days been told 3 times it’ll be fixed within 24 hours but won’t send an engineer out

• 
  John carroll (@Johnboy82903002) reported 38 minutes ago from Brentford, England

  @virginmedia Done that, and still doesn't work

• 
  simone clark (@iglu_sim) reported 39 minutes ago from Kingston upon Thames, England

  @virginmedia no phone line for weeks now -no explanation, no engineer, no refund, no idea when itll be fixed and nobody will help - shocking

• 
  (An)TonyM 🇺🇦 (@wowbaggerish) reported 40 minutes ago from Epsom and Ewell District, England

  @virginmedia @gosportjack75 Yes. Please ensure you do. It's appalling customer service.

• 
  Alyson Leitch (@Geordiesbird) reported 43 minutes ago from Woking, England

  @virginmedia hi virgin.. my TV is showing error codes c217 and c230. I have turned everything off and reset modem and tivo boxes 5 times and more and still no Internet. Its my husbands account but he's away till Thursday. Help please

• 
  Fred 🇻🇨🤌🏽 (@Hairouna92) reported 43 minutes ago from Richmond, England

  @virginmedia Still down! Not sure what I'm paying for at this point

• 
  ☆ Liezel ☆ (@liezel_t) reported 53 minutes ago from Merton, England

  @virginmedia Well, no one bothered to turn up, called to chase and still not here past the time they told me on the phone they would arrive. Usual excellent service I have come to know from you 🥳

• 
  Oliver Fatyol (@IstvanOFatyol) reported 54 minutes ago from Ealing, England

  @virginmedia It is incredible, what you're doing is just pushing the date on your service page to one week to another. We don't have Internet for two months now! What are your engineers doing? I am going to cancel your contract and I will go with an better provider. @virginmedia #virginmedia

• 
  Stuart the Copywriter (@StuartTarn) reported 55 minutes ago from Spelthorne District, England

  A combination of @OpenreachHelp‘s incompetence by cutting through the internet cable outside my house and @virginmedia no showing for an engineering visit to fix it has me having to run my business through my phone hotspot until Friday. That’s if they show up, of course.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gareth Lloyd (@El_Lloydie) reported 5 minutes ago

  Well, the customer service from @virginmedia these days is really quite remarkable. And that's not a compliment. Here's a thread... Informed them that I'm moving house, and they get it booked for Friday 3rd April. All good...

• 
  R-L21 (@FrankCBFearles1) reported 6 minutes ago

  @VirginMediaNews Virgin media government mouthpiece as bad as rte.

• 
  Daniel Dufton (@dandufton) reported 10 minutes ago

  @virginmedia My VM account has been locked out 'for security reasons' for over three weeks. I called the number given and was told it has been escalated to the techteam. Now three weeks on and I've heard nothing. Trying to chase on the phone but been on hold 25 mins. Help!

• 
  ⬣ fyfe79 ☘️ (@fyfe79) reported 17 minutes ago

  @VirginMediaNews Ireland's Minister for Justice: "Irish people are stupid". You're a disgrace O'Callaghan. The only people being manipulated are those who only get their news from RTE, Virgin Media etc.

• 
  Alloqui Strix (@AlloquiStrix) reported 21 minutes ago

  @virginmedia My point was that the date of fix changed from 1 day, to 2, then 4, 3, 10, 4, and 10 days. Broadband is an amenity nowadays and your customers should not be without it for this length of time, especially when I'm told it's an upgrade of the infrastructure.

• 
  Jamboross98 🇱🇻🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@rrm53p1970) reported 22 minutes ago from Bishopbriggs, Scotland

  @virginmedia you have the worst streaming service EVER. Thinking of quitting you, because it's 💩

• 
  Alloqui Strix (@AlloquiStrix) reported 24 minutes ago

  @virginmedia First thing this morning you said the outage in my area (22) would continue for another week,then another message saying it would be fixed today, and now a message saying it'll be a week again. Is there a playbook you guys are using to wind up its customers?

• 
  Buzz (@dombuz) reported 25 minutes ago

  So, tomorrow begins the process of renewing my virgin media for the same price they offer new customers. My current deal renewal price £29.99pcm. New customer £24. The haggle and 1 hour of the worst customer service help line will be worth it.

• 
  Ian (@Jd95975184) reported 26 minutes ago

  @virginmedia Contract is up in june i will be leaving soon as possible, had new modem, 3 engineer visits which resulted in my front garden being dug up on 3 seperate occassions for new connection and wire being laid, still get flashing red light on box and intermitant signal, you never help

• 
  Alloqui Strix (@AlloquiStrix) reported 29 minutes ago

  If it took me over a week to fix a network problem (it will actually be 10 days when @virginmedia get around to fixing our problem) I would have been fired. And you can't seem to register for compensation, even if you follow @virginmedia's own help system