Virgin Media outages and service status in Sunbury-on-Thames, England

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sunbury-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sunbury-on-Thames, England

The most recent Virgin Media outage reports came from the following cities: Slough, Mitcham, Hammersmith, Southall, Richmond, Hounslow, Wandsworth, Woking, Greenford, Northolt, Leatherhead, Laleham, Weybridge, Brentford, and Walton-on-Thames.

City	Problem Type	Report Time
Slough	Wi-fi	2 hours ago
Mitcham	Total Blackout	2 hours ago
Hammersmith	Internet	4 hours ago
Southall	Internet	23 hours ago
Hammersmith	Internet	1 day ago
Slough	TV	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 4 minutes ago from West Molesey, England

  @virginmedia ‘Helpline’ completely useless! Just sends me a text to a link to check my service 😳 What is going on???? #VirginMedia #UnhappyCustomer #NotOk

• 
  Mrs R (@KateRenton) reported 7 minutes ago from Merton, England

  @Chelsea1504 @virginmedia That’s why we got rid of ALL providers, the customer service and costs were awful.

• 
  Rana Rahman (@ranaraptor) reported 8 minutes ago from Wandsworth, England

  @virginmedia Do you have a date/time? What is the tech issue? I’m trying to run a business remotely, and Virgin is severely letting me down unfortunately. #virginoutage #virginmediadown

• 
  RICHARD GRIFFITHS (@Griffo2018) reported 16 minutes ago from Wandsworth, England

  @virginmedia No package has come today for my hub replacement. No text by who bringing it today as promised by VM . I am waiting still going in to the 10th day of no service from VM. Any update ?

• 
  🎤Toby Gilles🎤 (@tobygilles) reported 17 minutes ago from Hounslow, England

  Has anyone with @virginmedia got the @SkySports red button working? I genuinely think it’s never worked for me and I’ve had Virgin for about 5 years now. I just wanna watch #Watfordfc. I’m paying enough, why do I not get the service?

• 
  Sema Kaya Ocakoglu (@Semykaya) reported 27 minutes ago from Merton, England

  @virginmedia Customer services are unexperienced and not read to help also. They keep repeating same things

• 
  Marco Olevano, CFA (@MarcoOlevano) reported 27 minutes ago from Hounslow, England

  @virginmedia good evening, been battling with intermittent connectivity issues on your fibre broadband last 2 months. Have called your technical team before who just make you do the old school reboot which hasn't helped. Not quite sure why i am paying for a service not working

• 
  Nada Tharanee (@ntharanee) reported 33 minutes ago from Sutton, England

  @virginmedia Bad service!

• 
  Francesco Marchet (@MarchetF) reported 35 minutes ago from Brentford, England

  @virginmedia how do I get in contact with you? My appointments have been cancelled twice now. Such a poor service!

• 
  Kwame Gyamfi (@Kwame916) reported 39 minutes ago from Wandsworth, England

  Virgin Media - prices up, service down. Useless, useless, useless. #VirginMedia

• 
  Robert Hallam (@Robertfhallam) reported 40 minutes ago from Spelthorne District, England

  @virginmedia why oh why everytime I want to watch footie on Sky sports Red button it never ever works!!

• 
  Andy Walker (@educationforum) reported 46 minutes ago from Worcester Park, England

  @virginmedia Your customers pay enough to expect 24 hour support. Do better.

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 46 minutes ago from West Molesey, England

  @virginmedia The service page doesn’t work, or says there are no known faults. I’ve been going round in circles with this all week 🤬

• 
  Jeff Brown (@fadermonkeyking) reported 48 minutes ago from Richmond, England

  @virginmedia Second tweet! Trying to cancel appointment. App only lets me reschedule, not cancel.

• 
  Ravin 🇹🇹🇬🇧 (@ravinrr80) reported 48 minutes ago from Merton, England

  Hey @virginmedia I already am paying more with this new package I was forced to take to renew my contract recently and now you want to force me to pay £7 MORE a month?! Also why can I not get a human on the phone?! I refuse to pay a penny more. Fix this nonsense.

• 
  Rana Rahman (@ranaraptor) reported 53 minutes ago from Wandsworth, England

  @virginmedia My broadband is finally back on. But after this latest horrific outage, I am now actively searching for a new provider. #virginoutage

• 
  Mike Fuller (@ninepine) reported 55 minutes ago from Banstead, England

  @virginmedia Callback should have happened days ago. Now the person on 150 says that you failed to complete a process. They then tried to miss-sell me an upgrade to my package. Still not fixed but "should be" in a few hours! I doubt it. Abysmal deceptive service.

• 
  Raynes Park Lib Dems (@RPLibDems) reported 55 minutes ago from Merton, England

  @virginmedia @RichMeader Could the web page be updated with the fix date please so people can plan accordingly?

• 
  R. Aaron (@aaronuart) reported 55 minutes ago from Merton, England

  @virginmedia I rebooted, called the number, it says there is a known issue in my area and engineers are working on it. Does this take 5 days to fix? I try the status online and it tells me everything is fine but it isn’t. Is there anyone looking at this. I’ve never had an issue last this long

• 
  Matt Gardner (@FuzzyPixels) reported 59 minutes ago from Slough, England

  @MadKingGlyn @virginmedia They used to be fantastic, but in the last year or two have had consistent issues

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Isla (@saoirseisla) reported 6 minutes ago

  @virginmedia I’ve been without wifi for 10 days. All I am being told is that they don’t know when it’ll be fixed. I work from home and have been unable to get anything done because I need wifi. I’m a week behind. I need it fixing asap. The problem isn’t my end it’s yours.

• 
  MaNpReeT SinGh (@Manpreet_Princ5) reported 7 minutes ago

  @virginmedia @Virgin raised a case DLP-1173743. Paid upfront for 15 months internet services and you have suspended my line. Sent emails for more than 5 days ago still no support. May need to reach out to @tdrauae

• 
  Dippy | Brig Content Creator (@Itsdippylive) reported 9 minutes ago

  Virgin Media broke their agreement, then breached the formal complaint resolution about it within 6 days. Their own staff told me the complaints process has "limitations" and to take it to social media. So here we are 🧵

• 
  Steven Usher (@servesthesun) reported 12 minutes ago

  @virginmedia it’s quite literally impossible to sign into either your website or the app! Literally stuck in an endless loop of being asked to sign in but when I do it refreshes the page asking me to sign in

• 
  David Brierley 🍺 🏌️‍♂️ (@davidlbrierley) reported 13 minutes ago

  @virginmedia I have to switch the subtitles on again if I change the channel ? These are the main concerns regarding the 'upgrade' which unfortunately I am stuck with Surely if you have the technology to upgrade you will have the technology to achieve a down grade

• 
  TJKEY (@kytmlm) reported 17 minutes ago

  @cee4cat Don’t need internet, good thing really cos @virginmedia is down again this morning

• 
  Rab A (@Rab75A) reported 19 minutes ago

  @virginmedia is there a outage in KA3 area of Kilmarnock

• 
  sam ☄️🔥🏳️‍🌈 (@cleantethemiser) reported 20 minutes ago

  @virginmedia Been trying all day to get through to someone and now your chatbot has gone down.

• 
  RogerSmithUpInThisBitch (@JustAnAlienOk) reported 24 minutes ago

  @virginmedia WiFi has been slow for the past few days. The app is constantly showing that there is an issue with Virgin in my area. Today it isn’t working at all. How long does it take to sort out? The weekend is coming up and no wifi 🙄

• 
  Tre (@Liafreytre) reported 24 minutes ago

  @AndrewW12290183 @virginmedia They never send them. Still have old crap of theirs from years ago.