Virgin Media outages and service status in Sunbury-on-Thames, England

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sunbury-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sunbury-on-Thames, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Slough, Sutton, Mitcham, Hounslow, Isleworth, Uxbridge, Ealing, Brentford, Southall, Northolt, Greenford, Hayes, Kingston upon Thames, and Walton-on-Thames.

City	Problem Type	Report Time
Hammersmith	Internet	10 hours ago
Hammersmith	Wi-fi	11 hours ago
Hammersmith	Internet	11 hours ago
Hammersmith	Total Blackout	11 hours ago
Hammersmith	TV	12 hours ago
Hammersmith	Internet	12 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

• 
  R. Aaron (@aaronuart) reported 6 seconds ago from Merton, England

  @virginmedia I rebooted, called the number, it says there is a known issue in my area and engineers are working on it. Does this take 5 days to fix? I try the status online and it tells me everything is fine but it isn’t. Is there anyone looking at this. I’ve never had an issue last this long

• 
  DJ MRT (@DJMRT) reported 3 minutes ago from Sutton, England

  It would appear that despite 3 emails to @virginmedia regarding their lack of service, their rubbish broadband and the fact my TV hasn’t worked since November - they have instead chosen to engage debt collectors for a £141.54 (for ONE MONTH) bill. See you in court then I guess.

• 
  Rana Rahman (@ranaraptor) reported 3 minutes ago from Wandsworth, England

  @virginmedia Do you have a date/time? What is the tech issue? I’m trying to run a business remotely, and Virgin is severely letting me down unfortunately. #virginoutage #virginmediadown

• 
  Rana Rahman (@ranaraptor) reported 8 minutes ago from Wandsworth, England

  @virginmedia My broadband is finally back on. But after this latest horrific outage, I am now actively searching for a new provider. #virginoutage

• 
  Marta (@itsmartamoya) reported 10 minutes ago from Merton, England

  @virginmedia I have had replies from a bot but impossible to speak to the agent. I will put a formal complaint if I don’t hear from an agent.

• 
  Fred 🇻🇨🤌🏽 (@Hairouna92) reported 13 minutes ago from Richmond, England

  @virginmedia Still down! Not sure what I'm paying for at this point

• 
  John T Davies 💙🇺🇦💛 (@jtdavies) reported 14 minutes ago from Hounslow, England

  @realLEWlS @virginmedia Where are you? Mine has been up and mostly down since Sunday (for this week at least). #FAIL

• 
  jrd1982 (@thefitebegins) reported 19 minutes ago from Hillingdon, England

  @virginmedia Yet again Virgin Media is down and yes I have tried the checker. Why are services with VM constantly going down across the UK?

• 
  Andy Walker (@educationforum) reported 23 minutes ago from Worcester Park, England

  @virginmedia Your customers pay enough to expect 24 hour support. Do better.

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 32 minutes ago from West Molesey, England

  @virginmedia Thank you. It’s so stressful when working from home and only being able to use my mobile phone to do anything! Netflix now finally working. What was the problem?

• 
  Joana (@JoanaLoGomes) reported 33 minutes ago from Merton, England

  Hey @virginmedia. Any chance the Broadband issue is getting fixed soon in SW17? I’m working from home tomorrow, so this is a bummer really!

• 
  Mike Fuller (@ninepine) reported 36 minutes ago from Banstead, England

  @virginmedia Have raised a complaint but this is being dealt with by someone only capable of copying and pasting a series of platitudes into a superficial and thoughtless email. No intelligence or attempt to understand and address the issues. Pathetic. Still not fixed.

• 
  jeanne smith (@jeannesmith1) reported 36 minutes ago from Hillingdon, England

  @virginmedia will lose my money as a loyal customer of 20 years standing, by slapping a 120% rise on my next contract due to start in November! Who else has seen such a massive percentage rise?

• 
  Jeff Brown (@fadermonkeyking) reported 39 minutes ago from Richmond, England

  @virginmedia Second tweet! Trying to cancel appointment. App only lets me reschedule, not cancel.

• 
  Stephen Champion (@Champs707007) reported 41 minutes ago from Wandsworth, England

  Really losing my patience with Virgin media now. Down for 8 days been told 3 times it’ll be fixed within 24 hours but won’t send an engineer out

• 
  Andrew Wood (@andrewlwood) reported 41 minutes ago from Hounslow, England

  @virginmedia This problem is still here; internet has been sporadic all day, dropping out for several minutes at a time. You are not reporting any issues on your coverage tracker however.

• 
  Baisden 📸🎥 (@Stefan_baisden) reported 43 minutes ago from Ealing, England

  @virginmedialife @virginmedia The worst service from any company I have ever used. I would like to be removed from your business accounts.

• 
  Richard 🏳️‍🌈 (he/him) (@Paul___SW18) reported 43 minutes ago from Wandsworth, England

  Hey @O2 just struggled down to the shopping centre to take advantage of the @GreggsOfficial free hot drink & treat offer, via my @virginmedia account, (available until 0000 tomorrow apparently) but got here, and offers have disappeared from app or come up as ‘sold out’ 🤬🤬🤬🤬

• 
  R. Aaron (@aaronuart) reported 49 minutes ago from Merton, England

  @virginmedia I have had internet issues since September last year I have called up too many times to count and once again internet is out in SW19 and now you want to rise your prices. Please can I get a solution and not one that means a technician cancels last min today!!

• 
  🎤Toby Gilles🎤 (@tobygilles) reported 57 minutes ago from Hounslow, England

  @virginmedia Will it be a quick fix?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  only2genders (@0nlytwogenders) reported 6 minutes ago

  @Ofcom can you please investigate @virginmedia I inquired about their service and then declined, since they’ve called me twelve times in two days, I have now had to block their number @richardbranson

• 
  John sutton (@Johnsut06358334) reported 6 minutes ago

  @gwfvrowell @virginmedia Awful firm.

• 
  Scott (@FluxRogueX) reported 9 minutes ago

  @Simon_Whale @virginmedia Can you spammy ********* get off the post no one’s buying your dog **** scam post. **** off

• 
  Priception (@Real_Priception) reported 13 minutes ago

  @DeviateDefiant @virginmedia @MoneySupermkt Threaten to leave and they'll drop it down to the original rate

• 
  Iris sykes🌸 #MMJC.🇬🇧🇬🇧🇬🇧 (@Irissykes14) reported 13 minutes ago

  @Simon_Whale @virginmedia I’d never consider virgin too expensive, and can never get in touch with them.

• 
  John Bull (@54JohnBull) reported 16 minutes ago

  @DeviateDefiant @virginmedia @MoneySupermkt It's a stupid system where every time you have to threaten to cancel, and eventually even that becomes a waste of time.

• 
  paresh shah (@pareshs90995446) reported 19 minutes ago

  My mother's landline is not working . She is 89 years old and relies on the phone very much . We can't call her , she can't call us . She doesn't have a mobile phone . I have tried to ring customer service but just cannot get through . @virginmedia

• 
  SynergyW (@CtrlAltSpeed) reported 21 minutes ago

  When I can and I suggest to my entire family as soon as we are all out of contract with @virginmedia … RUN how this company isn’t shut down is beyond me at this point

• 
  1050 (@skp180) reported 23 minutes ago

  @DeviateDefiant @virginmedia @MoneySupermkt Yh im with them and looking into changing they treat long term customers like ***** been with the 12 years you would think id offended there mum the way they treat me

• 
  BriBiotech (@bribiotech) reported 24 minutes ago

  @Simon_Whale @virginmedia @richardbranson I was as pissed off as you but rather than take pain of dealing with them open the box damaged the innards reassembled and sent it to them. Would you believe it took me 36 hours of chasing them on WhatsApp to cancel the contract.