Virgin Media outages and service status in Sunbury-on-Thames, England

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sunbury-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sunbury-on-Thames, England

The most recent Virgin Media outage reports came from the following cities: Wandsworth, Hammersmith, Addlestone, Ealing, Hayes, Walton-on-Thames, Woking, Northolt, Greenford, Richmond, Southall, Hounslow, Mitcham, Ashtead, and Epsom.

City	Problem Type	Report Time
Wandsworth	Internet	1 hour ago
Hammersmith	Total Blackout	3 hours ago
Addlestone	Wi-fi	4 hours ago
Hammersmith	Internet	5 hours ago
Hammersmith	Internet	12 hours ago
Ealing	Internet	12 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

• 
  Andrew Wood (@andrewlwood) reported 2 minutes ago from Hounslow, England

  @virginmedia another outage in Tw8. This has been a regular problem over the last three weeks. It’s messing with my business and now my family movie night. Are you aware, and when will it be sorted?

• 
  Ravin 🇹🇹🇬🇧 (@ravinrr80) reported 5 minutes ago from Merton, England

  Hey @virginmedia I already am paying more with this new package I was forced to take to renew my contract recently and now you want to force me to pay £7 MORE a month?! Also why can I not get a human on the phone?! I refuse to pay a penny more. Fix this nonsense.

• 
  💋unknown💋 (@unknown45523435) reported 6 minutes ago from Hillingdon, England

  Virgin media down all over it seems… need #Internet what’s wrong with you @virginmedia

• 
  Jacqson (@JacquelineCabl9) reported 11 minutes ago from Laleham, England

  @spudbishop666 @virginmedia It is They still haven't resolved the problem from last year @02mobile1 is as bad

• 
  Francesco Marchet (@MarchetF) reported 12 minutes ago from Brentford, England

  @virginmedia how do I get in contact with you? My appointments have been cancelled twice now. Such a poor service!

• 
  Raynes Park Lib Dems (@RPLibDems) reported 14 minutes ago from Merton, England

  @virginmedia @RichMeader Could the web page be updated with the fix date please so people can plan accordingly?

• 
  Shaun (@Shaun1799) reported 15 minutes ago from Kingston upon Thames, England

  @virginmedia having problems with my wifi would you help me out

• 
  Geoff Rogers (@GeoffRogersEU) reported 16 minutes ago from Hersham, England

  @virginmedia @FeelitWorking I think the OP is airing his frustration at the fact that he has to ask for discount at the end of the contract. VM does not do this with its business customers (I know as a former very satisfied business customer) so why should it apply to consumers? To be fair, Sky, BT, Talk…

• 
  Phil ******* (@SustyPhilC) reported 18 minutes ago from Merton, England

  @virginmedia any idea what’s going on with the network please? Can you at least make a statement? It’s been down since around 2am or thereabouts!

• 
  Jeff Brown (@fadermonkeyking) reported 19 minutes ago from Richmond, England

  @virginmedia Second tweet! Trying to cancel appointment. App only lets me reschedule, not cancel.

• 
  traymca 💙 (@traymca) reported 20 minutes ago from Worcester Park, England

  @virginmedia this is getting ridiculous now! What’s happening with your service again today!!! Trying to watch on @BBCiPlayer and it buffers every 30 seconds!! Can’t watch anything and accessing websites including your own is so painful #virginmediadown #virginmedia

• 
  itsnotOK (@itsnotO56763609) reported 21 minutes ago from Spelthorne District, England

  @virginmedia Why do you make it impossible to downgrade packages? Choosing "change package" only allowed was upgrade. Talk to customer service, they say they're only allowed to upgrade. Is the only possible to reduce package by cancelling?

• 
  John T Davies 💙🇺🇦💛 (@jtdavies) reported 24 minutes ago from Ealing, England

  @virginmedia We had issues last month, a nice engineer came (Mohamed) and said it was a local problem. I reported it on the phone again on Tuesday (Aqeelah), she said there are local problems (again). I fed up wit this, it’s been a week of impossible internet, day and night!

• 
  Jessica Carmody (@JessicaCarmodyV) reported 28 minutes ago from Richmond, England

  @virginmedia I need to complain about your customer services. I’ve had multiple issues with a new contract I took out 31/01 this year. No manager has contacted me to follow up (after weeks since complaining) & yr customer sales centre is harassing me with calls. Pls contact me.

• 
  Kwame Gyamfi (@Kwame916) reported 31 minutes ago from Wandsworth, England

  Virgin Media - prices up, service down. Useless, useless, useless. #VirginMedia

• 
  Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported 33 minutes ago from Merton, England

  @virginmedia is there a fault in the SW20 area? No internet since last night and your service checker is not working either.

• 
  James Brown (@JammieBun) reported 39 minutes ago from Hillingdon, England

  Hi @virginmedia. I’ve tried phoning you with a complaint, but the calls get shunted into weblink hell. I’ve submitted two complaints through your site which have mysteriously disappeared from my account. And on Twitter the links you send for an online chat only ever lead …

• 
  Oliver Fatyol (@IstvanOFatyol) reported 48 minutes ago from Ealing, England

  @virginmedia It is incredible, what you're doing is just pushing the date on your service page to one week to another. We don't have Internet for two months now! What are your engineers doing? I am going to cancel your contract and I will go with an better provider. @virginmedia #virginmedia

• 
  ≡xtr≡m≡pcuk 🔜 #i69 🤟 (@ExtremePCUK) reported 52 minutes ago from Hillingdon, England

  @virginmedia ABSOLUTELY TERRIBLE SERVICE! I’ve worked with major computer and ISP’s over my time but by far Virgin Media is the worst! I pay £111 a month and not one person can help. Intermittent internet for a month but they say just wait another week it may be back on!

• 
  Mrs R (@KateRenton) reported 55 minutes ago from Merton, England

  @Chelsea1504 @virginmedia That’s why we got rid of ALL providers, the customer service and costs were awful.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Catherine 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@katie4249) reported 5 minutes ago

  @virginmedia This is the second major outage in under a fortnight. Paying a lot of money and not getting the service.

• 
  Neilio 🇬🇧 (@neilstitfer) reported 13 minutes ago

  Further update. @virginmedia have closed my complaint about how they have handled this, despite the complaint being still ongoing and the false charge still applied to the account. I honestly couldn't work for a company that actively hates it's customers and wants them to suffer

• 
  Gen X (@trail_71) reported 13 minutes ago

  @virginmedia It says there’s a fault but hoping to fix by May 18th 🤷 I’ve rebooted the box and it seems fine now

• 
  Kim Taylor (@kimtaylor18) reported 16 minutes ago

  @virginmedia I’ve spoken to someone over the phone. WiFi and tv are down. Have to wait till Tuesday for someone to come. It’s never ending issues.

• 
  Paul Jasper (@Paulinafrica) reported 20 minutes ago

  @virginmedia any update wrt internet outage in Farnborough, it's been around 48 hours with no internet or TV, what is going on?

• 
  Louise Boxall (@Louiseboxall) reported 20 minutes ago

  @virginmedia Any idea when?? It’s been over a week and there was an outage recently which they “fixed” but the virgin hasn’t worked since this!! M43 area.

• 
  Jonathan Tyler (@jonotyler80) reported 21 minutes ago

  @virginmedia Hi im Having trouble with my Internet can you confirm there's an issue please DE75 7DH no26

• 
  Nick68 (@nickholding01) reported 23 minutes ago

  @virginmedia Hi. Trying to help my neighbour again. She has had a text saying she has netflix (not sure why, she is 3/4 of the way through her contract) Can she activate this without an e-mail address as she doesn't have one?

• 
  Anthony Hockey (@AnthonyHoc69184) reported 23 minutes ago

  @virginmedia I’ve just sent you a message on message box about my tv box. Last night I had to reboot it twice because the connection wasn’t good. Today I’ve had the picture break up after recording a programme. Why am I having to pay all that money to have a poor service?

• 
  Lee (@leemanchester05) reported 24 minutes ago

  @virginmedia Internet has been down for a few hours in Salford, hope it’s getting fixed soon!!