Virgin Media outages and service status in Sunbury-on-Thames, England

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sunbury-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sunbury-on-Thames, England

The most recent Virgin Media outage reports came from the following cities: Southall, Hammersmith, Hounslow, Slough, Leatherhead, Epsom, Esher, Woking, Kingston upon Thames, Hayes, Brentford, Wandsworth, Northolt, Twickenham, and Uxbridge.

City	Problem Type	Report Time
Southall	Internet	2 hours ago
Hammersmith	Internet	17 hours ago
Hounslow	Internet	1 day ago
Slough	Internet	1 day ago
Leatherhead	Internet	2 days ago
Southall	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

• 
  Baisden 📸🎥 (@Stefan_baisden) reported 20 seconds ago from Ealing, England

  @virginmedialife @virginmedia The worst service from any company I have ever used. I would like to be removed from your business accounts.

• 
  Ravinder Judge (@judge_ravinder) reported 2 minutes ago from Hounslow, England

  @virginmedia Different messages every time. Mainly Connections issues, I have switched, rebooted and checked all day today…nothing!!!

• 
  R. Aaron (@aaronuart) reported 6 minutes ago from Merton, England

  @virginmedia I rebooted, called the number, it says there is a known issue in my area and engineers are working on it. Does this take 5 days to fix? I try the status online and it tells me everything is fine but it isn’t. Is there anyone looking at this. I’ve never had an issue last this long

• 
  RICHARD GRIFFITHS (@Griffo2018) reported 7 minutes ago from Spelthorne District, England

  @virginmedia I have been a customer for over 10 years,left for 7 days now with out broadband & home phone. I am being push from pillar to post with reasons.A engineer was meant to be with me from 4pm onwards to now be told no one can come. Shocking service / long term customer.😡

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 11 minutes ago from West Molesey, England

  @AnishModgil @virginmedia In my experience No. and when I asked for money back last time they told me there had to be a complete service loss for a certain number of days!!!! Maybe time to contact the #Ombudsman

• 
  Raynes Park Lib Dems (@RPLibDems) reported 14 minutes ago from Merton, England

  @virginmedia @RichMeader Could the web page be updated with the fix date please so people can plan accordingly?

• 
  Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported 15 minutes ago from Merton, England

  @virginmedia your system says it can’t see any fault on my services but that it can’t run a test on them. Something is wrong clearly, please offer me some support so I can begin my working day at some point.

• 
  Francesco Marchet (@MarchetF) reported 15 minutes ago from Brentford, England

  @virginmedia how do I get in contact with you? My appointments have been cancelled twice now. Such a poor service!

• 
  Shasa Colson (@THE_COLSON) reported 23 minutes ago from Merton, England

  @O2 Hi, I've been going around in circles for weeks. I'm an O2 and Virgin Media customer. I'm supposed to be in a Vilt package but mu data hasn't been doubled on the o2 end. Can this please be sorted asap

• 
  DJ MRT (@DJMRT) reported 25 minutes ago from Sutton, England

  It would appear that despite 3 emails to @virginmedia regarding their lack of service, their rubbish broadband and the fact my TV hasn’t worked since November - they have instead chosen to engage debt collectors for a £141.54 (for ONE MONTH) bill. See you in court then I guess.

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 29 minutes ago from West Molesey, England

  @virginmedia My problem is that the fix time is 24 hours! That’s really not ok

• 
  MegaDan, #GeneralElectionNow 3.5%, #FBPE, #FBPPR (@amiwrong82) reported 29 minutes ago from Worcester Park, England

  Appalling from @virginmedia today! The whole network in shambles today, no one working from has been able to do anything! Just spent 40 minutes listening to Footlose in their phone queue and as I got to the front, they put the phone on me! Absolute shambles!

• 
  itsnotOK (@itsnotO56763609) reported 29 minutes ago from Spelthorne District, England

  @virginmedia Why do you make it impossible to downgrade packages? Choosing "change package" only allowed was upgrade. Talk to customer service, they say they're only allowed to upgrade. Is the only possible to reduce package by cancelling?

• 
  Ravin 🇹🇹🇬🇧 (@ravinrr80) reported 38 minutes ago from Merton, England

  Hey @virginmedia I already am paying more with this new package I was forced to take to renew my contract recently and now you want to force me to pay £7 MORE a month?! Also why can I not get a human on the phone?! I refuse to pay a penny more. Fix this nonsense.

• 
  Robert Hallam (@Robertfhallam) reported 47 minutes ago from Spelthorne District, England

  @virginmedia why oh why everytime I want to watch footie on Sky sports Red button it never ever works!!

• 
  Paul Smith (@paulhelpspeople) reported 51 minutes ago from Twickenham, England

  When you cancel services with a company, because you are fed up with crazy price increases, but the next day get some ultra pushy sales guy from an overseas office try to argue they can do it better, when will they ever learn, no means no. @virginmedia you are the absolute worst!

• 
  Bhavin (@Bhavinmaru2020) reported 51 minutes ago from Hillingdon, England

  @virginmedia I am loosing signal intermittently. Not great!

• 
  Sema Kaya Ocakoglu (@Semykaya) reported 53 minutes ago from Merton, England

  @virginmedia Customer services are unexperienced and not read to help also. They keep repeating same things

• 
  Stephen Champion (@Champs707007) reported 54 minutes ago from Wandsworth, England

  Really losing my patience with Virgin media now. Down for 8 days been told 3 times it’ll be fixed within 24 hours but won’t send an engineer out

• 
  Patrick Smith (@P4TTL) reported 56 minutes ago from Chertsey, England

  @virginmedia Yep, no issues in the area. Everything was working up until about an hour ago, and now the Internet has gone very sporadic and constantly disconnecting, as shown by the ping test.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John Munro (@Munro78) reported 9 minutes ago

  @virginmedia Got an email saying my contract expires soon. Taking my payments from £73.50 to £137.50 - I can’t seem to find any new deals that would bring my payments down to what my original contract was. Unless I become a new member and you charge £49.99. This can’t be right?

• 
  Juanito (@JuanSpanishfly) reported 10 minutes ago

  @lionking2014 @LPXIOP @virginmedia It is, just like when u call with ur mobile phone using wifi cos uve no service

• 
  Martin (@lionking2014) reported 11 minutes ago

  @LPXIOP They say VOIP is more reliable than the the old PTSN network... Gonna be using my @virginmedia Broadband which goes down more often than the telephone so don't see how it will be!????

• 
  Expanse Consulting Ltd (@ExpanseCon) reported 12 minutes ago

  @MikeScheider_ Not a vodafone issue. Looks like a core switch failure, optical cross-connect fault or other fault inside one of the central carrier-neutral hubs. It has dropped interconnection across multiple fixed ISPs (Virgin Media, Eir, Siro, NBI) simultaneously.

• 
  GauBan_Penguin 🐧*Audio Description: Blue Tick* (@GauBan) reported 13 minutes ago

  Virgin Media/O2 service event to **** when they started using the same type of call centres that Scammer PayBack would have interest in.

• 
  Burn Notice (@BurnNotice85) reported 15 minutes ago

  @VirginMediaNews Note to Virgin Media : stop platforming that religious zealot and fantasist - even at the opportunity cost re: a young journalist's tv screen time & professional exposure. He's on his way back to prison when another warrant comes down from the bench, in coming days and weeks.

• 
  Chris Tindall (@chewytheleftie) reported 21 minutes ago

  @alan_reddish @sibelian62 @virginmedia They are a terrible company for internet. Fortunately for us we have plenty of their direct rivals who we use instead now after they made it clear our custom was of no interest to them

• 
  Paul Hulse (@paulpresenteruk) reported 21 minutes ago

  Dear @virginmedia I upgraded my package last night to add TV yet I wish to cancel this change due to the price for existing customers which is nearly double to what a new customer would get… I have tried to contact through various methods to cancel.

• 
  Pure Hearted Human (@Graelwyn) reported 25 minutes ago

  @Ang_Jones72 It doesn't matter much now. As I intend to take my life as what virgin media don't know. Is that my mother and father abused me most of my life. And maybe since I never got her unconditional love as she loved only through money. I wanted to use the only thing she gives me now. Since she wouldn't call virgin to explain. As she cares more about my brother's partner's mother having cancer. Than that I may have cancer. So virgin media get their payments. And I have finally given up. That is all.

• 
  Ed Jones (@edujones14) reported 26 minutes ago

  @Johnty14 @virginmedia Better than when they came to my house. I’m not a customer but they still came while I was out and dug up plants in my front garden to access connecting services I didn’t ask for. Then refused any contact with me afterwards due to not being a customer!