Virgin Media outages and service status in Sunbury-on-Thames, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 9 outage signals in the last 24 hours around Sunbury-on-Thames, including 8 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Jul 8, 9:11 PM GMT+1.
- Internet (60%)
- Total Blackout (17%)
- Wi-fi (10%)
- E-mail (6%)
- TV (5%)
- Phone (1%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Sunbury-on-Thames, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sunbury-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 8: Problems at Virgin Media
Virgin Media is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sunbury-on-Thames, England
The most recent Virgin Media outage reports came from the following cities: Southall, Hammersmith, Uxbridge, Hayes, Windsor, Feltham, Hounslow, Slough, Ealing, Brentford, Wandsworth, Addlestone, Mitcham, Walton-on-Thames, and Sutton.
| City | Problem Type | Report Time |
|---|---|---|
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Total Blackout | 37 minutes ago |
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Internet | 38 minutes ago |
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Internet | 1 hour ago |
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Internet | 4 hours ago |
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Total Blackout | 4 hours ago |
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4 hours ago |
Nearby cities with recent reports
17 recent signals
4 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Sunbury-on-Thames, England
Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:
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Marco Olevano, CFA (@MarcoOlevano) reported from Hounslow, England@virginmedia Hi, no i have checked and the service is good. Have called your help desk who will be sending out an engineer
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Mike Fuller (@ninepine) reported from Banstead, England@virginmedia Callback should have happened days ago. Now the person on 150 says that you failed to complete a process. They then tried to miss-sell me an upgrade to my package. Still not fixed but "should be" in a few hours! I doubt it. Abysmal deceptive service.
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traymca 💙 (@traymca) reported from Worcester Park, EnglandProblems again with @virginmedia in Oxford!! When will you get this sorted #virginbroadband #virginmediadown
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maureen robert (@morish1) reported from Hillingdon, England@virginmedia This is false advertising. My broadband goes off more than it’s on and then it is so slow. I have lost count on the times I have called the help line. I have rebooted routinely, it works for a while then off again. I have had enough now as enough is enough!!!
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Sema Kaya Ocakoglu (@Semykaya) reported from Merton, England@virginmedia Customer services are unexperienced and not read to help also. They keep repeating same things
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Jacqson (@JacquelineCabl9) reported from Laleham, England@spudbishop666 @virginmedia It is They still haven't resolved the problem from last year @02mobile1 is as bad
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Dr Mantis Toboggan M.D. 🏴 🇪🇺 (@DazzlingHamster) reported from Merton, England@virginmedia Your status and service checkers aren’t working. There is clearly a problem, somebody please offer assistance and not meaningless and not working URLs
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Alyson Leitch (@Geordiesbird) reported from Woking, England@virginmedia hi virgin.. my TV is showing error codes c217 and c230. I have turned everything off and reset modem and tivo boxes 5 times and more and still no Internet. Its my husbands account but he's away till Thursday. Help please
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Fred 🇻🇨🤌🏽 (@Hairouna92) reported from Richmond, England@virginmedia internet has been awful in the whole of the TW11 area for the last 24 hours. Fix please
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Shaun (@Shaun1799) reported from Kingston upon Thames, England@virginmedia having problems with my wifi would you help me out
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Chris Shepherd (@shepherd_1972) reported from West Molesey, England@vmbusinesshelp @vmbusiness I am trying to find out if you had issues on the evening of 15th February. I have been having major buffing issues
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Mike Fuller (@ninepine) reported from Banstead, England@YodelOnline OK have sent DM with details of the *Three* shipments @virginmedia have now sent due to their faulty software or equipment none of which shipments have been provided with a two hour delivery window by the carrier @YodelOnline as promised. Truly awful customer service.
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Trevor (@TRSafcw) reported from Headley, England@Leemhammond @virginmedia Same on Now TV, must be a Sky issue.
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Mike Fuller (@ninepine) reported from Banstead, England@virginmedia Have raised a complaint but this is being dealt with by someone only capable of copying and pasting a series of platitudes into a superficial and thoughtless email. No intelligence or attempt to understand and address the issues. Pathetic. Still not fixed.
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John T Davies 💙🇺🇦💛 (@jtdavies) reported from Ealing, England@virginmedia We had issues last month, a nice engineer came (Mohamed) and said it was a local problem. I reported it on the phone again on Tuesday (Aqeelah), she said there are local problems (again). I fed up wit this, it’s been a week of impossible internet, day and night!
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Rana Rahman (@ranaraptor) reported from Wandsworth, England@virginmedia Do you have a date/time? What is the tech issue? I’m trying to run a business remotely, and Virgin is severely letting me down unfortunately. #virginoutage #virginmediadown
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Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported from West Molesey, England@hopestevep @virginmedia Same! Service getting worse and worse and customer service appalling!!
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Robert Hallam (@Robertfhallam) reported from Spelthorne District, England@virginmedia why oh why everytime I want to watch footie on Sky sports Red button it never ever works!!
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simone clark (@iglu_sim) reported from Kingston upon Thames, England@virginmedia no phone line for weeks now -no explanation, no engineer, no refund, no idea when itll be fixed and nobody will help - shocking
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Ravinder Judge (@judge_ravinder) reported from Hounslow, England@Spongette1982 @virginmedia I agree especially when this issue has been ongoing and still not resolved.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Elaine Walsh (@mabaker_moz) reported@virginmedia I rang your service number and there is an issue in the area
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Frazzz (@FrazzzYT) reported@virginmedia Oh it's eligible when the internet has been literally off for days and still says no fix. There was two weeks of up and down. Then it went off for half a day as you were "fixing it" now tis completely been off for days. Like come on now what am I paying for?
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Pete White (@1Petewhite) reported@virginmedia Join Virgin Media? VM prosecuted for being cheating bastards. I was a VM customer for years .. took me ages to get out of contract. 500mbps for £14.00 and you hģdont need a home phone. Virgin Media has been fined £28m for repeatedly preventing customers opting out
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Alison Metcalfe (@cocowills) reported@virginmedia broadband down again!!PR2 area!!
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Vocal and Proud (@Vocalandproudx) reportedThe £28 million fine by @Ofcom was long overdue. Hopefully, it sends a clear message to @virginmedia and the rest of the industry that making it difficult for customers to cancel simply isn’t acceptable.
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Nik (@ThingsByNik) reportedOne of many reasons I would never go back to Virgin Media, no matter how much of a “good deal” they are offering. Awful company.
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Virgin Media News (@VirginMediaNews) reportedThe Government is asking its TDs to vote against a Sinn Féin proposal to begin preparations for a United Ireland. The bill, being debated in the Dáil this evening, would require the Government to establish a Citizens' Assembly on Irish unity. Ministers say the proposal is being rushed and that the issue requires a broader, more considered approach. More on Virgin Media PLAY. #VMNews
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Rosario Munday (@RosMunday27) reported@virginmedia glad Virgin have been taken to task. It took me months to leave, services cut off for no reason, I'm disabled left me without a phone when I complained they would put me on hold and cut me off My last complaint wasn't even acknowledged let alone dealt with! Shameful
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Kizzy Lewandowski (@LewyKizzy) reported@virginmedia 08.07 from 12.25 down again . Why ? How long ?
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Shiv is a velociraptor🥢🪷🐿️ ㉧㉣㉣🪭 (@Shiv_who_burns) reported@ToddCoxeter @virginmedia Prime signed me up to some channel and I never asked for it