Virgin Media Outage Report in Sunbury-on-Thames, Surrey, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sunbury-on-Thames, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (20%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Sunbury-on-Thames, Surrey, England
The most recent Virgin Media outage reports came from the following cities: Southall, Hounslow, London, Hampstead, Greenford, Paddington, Wembley, Wandsworth, Greater London, Camden Town, Carshalton, Mitcham, Ealing, Coulsdon and Kensington.
| City | Problem Type | Report Time |
|---|---|---|
 Southall |
Internet | |
| Hounslow |
TV | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sunbury-on-Thames, England
Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:
-
Gary Brian Smith
(@MrGarySmith) reported
from
London, England
@virginmedia Yeah and speak to a snr complaints Mgr which I’ve attempted 3 times, been promised a call back in 48 hours and each time never got one… seems like they’ve not been trained to use your own phones! #saynotobadcustomerservice
-
Sarah Merry
(@skmerry) reported
from
Esher, England
@virginmedia Need to speak with someone about charges you are billing me for on an account that was cancelled in May. I’ve had no luck with your customer services.
-
Alan Back
(@ARBack1) reported
from
Richmond, England
@virginmedia is there still a problem with the service in TW1. I have had no broadband since 11:00?
-
Gary Brian Smith
(@MrGarySmith) reported
from
London, England
@virginmedia We agreed after 2 years of slow service you’d upgrade my 2 TiVo boxes to V6 and bring 3 pods to cover dead zones agreed in Nov last year and after 3 missed appointments and you calling me 3 days to confirm the work to do & you still **** it up. #fuckwits
-
The Sourdough Cyclist 💙🇬🇧🇾🇪🇪🇺🏳️🌈
(@SourdoughCycle) reported
from
Wandsworth, England
@virginmedia No sorry - telematics should help you out
-
Christian Radnedge
(@ChristianRad) reported
from
Camden Town, England
@virginmedia Yeah - to well past 5pm tonight. I have to work and this is almost two days of no service. Aboslutely ridiculous. Never going to use virgin after this month.
-
deborah norton
(@deborahnorton1) reported
from
Richmond, England
@virginmedia down again your service is hopeless
-
ALASTAIR DUNS
(@alastairduns) reported
from
Richmond, England
@virginmedia seems to be an issue in Twickenham with broadband. Signal just disappeared. This happens far too often. Your service & coverage is terrible
-
Bruno Belcastro
(@argen) reported
from
Camden Town, England
@virginmedia It’s a bit of a joke that the deadline keeps being pushed away even more now. Almost 2 days without service.
-
Bruno Belcastro
(@argen) reported
from
Camden Town, England
@virginmedia more than 12 hours without service today. Are there any updates for NW3?
-
Bobby
(@bobby_media) reported
from
Kingston upon Thames, England
@virginmedia Getting “network problem” all trough my games and getting insane lag spikes is exactly why I pay £50 a month for some horrible internet, I guess it’s time to switch :)
-
Mahdi 🏴
(@mahdi) reported
from
Kingston upon Thames, England
Avoid two companies in the UK: @IKEAUK and @VirginMedia; awful customer service.
-
Gary Brian Smith
(@MrGarySmith) reported
from
London, England
@virginmedia You keep sending me emails and texts confirming what we agreed which are wrong…still how many times can you get this wrong… for a communications company you sure are bad at it!
-
The Sourdough Cyclist 💙🇬🇧🇾🇪🇪🇺🏳️🌈
(@SourdoughCycle) reported
from
Wandsworth, England
@virginmedia @VirginMediaCorp One of your vans just drove down Kyrle Rd London SW11 at 40mph in a 20. Absolute ****! Do you have tracking telematics and do you pay attention?
-
lisa sibley
(@citigirly) reported
from
London, England
@virginmedia Hi I called yesterday and was told my poor Internet connection is due to fault F009107079 even though this does not come up on the service status page? So I can’t track it and see when this will be fixed can you help?
-
Phil Stacey
(@PhilStace20) reported
from
Windsor, England
@virginmedia Yes still on the phone with you guys. I hope the new house owner’s not reading this as they can use my services to their heart’s content until I can provide a transferable address. Very very poor @virginmedia
-
ALASTAIR DUNS
(@alastairduns) reported
from
Richmond, England
@virginmedia Apparently there are known issues being dealt with. According to your website should be fixed by 1500
-
Bruno Belcastro
(@argen) reported
from
Camden Town, England
@virginmedia The service fault is still a thing, been more than 24 hours now. How long is it going to be? Your website keeps pushing the estimated time further.
-
Shane
(@Barmybuilder) reported
from
Camden Town, England
@virginmedia what the hell is happening with the broadband in NW London - service is beyond a joke and has been for many weeks - customer support appalling I’d be better with 2 bean cans and a piece of cord #internetdown #virginbroadband #newproviderneeded
-
Bruno Belcastro
(@argen) reported
from
Camden Town, England
@virginmedia second weekend in less than a month without broadband/tv service. Disappointed.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Anne-Marie
(@AnneMar59041873) reported
@virginmedia absolute joke....been on the phone for 1 hour 20 minutes to cancel services and still on hold
-
Clare Hendricks
(@chendylou) reported
@virginmedia Under what category as there doesn't seem to be anything for account issues
-
DC
(@thedavidcameron) reported
@virginmedia Yep - intermittent on Monday night (so didn't think much of it) but completely down from midday-ish yesterday so I'm tethering on/off. Happy to discuss over DMs to give more details.
-
Annie Clark
(@annastasiaclark) reported
@virginmedia any update on the estimated time the connection issues will be fixed for OX2? Having trouble using your service status web page.
-
Mick Harkin
(@MickHarkin2) reported
@virginmedia @FasbytesReality Everyone else being screwed by price inxrease.why is this customer getting ANOTHER new customer offer.disgusting
-
sƃɐɾƃᴉſ
(@Jigjags) reported
@virginmedia Another 46 min phone call today be passed back to aklimio and told told there is nothing you can do the person I eventually spoke to wouldnt even register a complaint
-
Andy McCarroll
(@Andymc1983) reported
@virginmedia Hi, is there an issue with the Internet in Dublin 12. Been down the last 30 mins
-
Gary 52 💙
(@Garymiller69Gm) reported
@virginmedia We phoned virgin media yesterday morning, there was a message saying that broadband will be down until 6pm, but I don't know about today.
-
Ryan
(@iiTzCreedy) reported
@virginmedia your website is trash btw constant OOPS errors on decent browsers, managed to login on Microsoft edge no less 🤮but takes a century to even load a page lol
-
David Rowell
(@mukaihara80) reported
On hold for 30 minutes so far to try and cancel @virginmedia , if I want to add new services I can just make a few clicks on the website, but they make cancelling as hard as possible. Terrible company.