Virgin Media outages and service status in Sunbury-on-Thames, England

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sunbury-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sunbury-on-Thames, England

The most recent Virgin Media outage reports came from the following cities: Woking, Hammersmith, Mitcham, Greenford, Slough, Richmond, Southall, Northolt, Leatherhead, Laleham, Hounslow, Weybridge, Brentford, Walton-on-Thames, and Addlestone.

City	Problem Type	Report Time
Woking	Internet	11 hours ago
Hammersmith	Internet	13 hours ago
Hammersmith	E-mail	14 hours ago
Woking	Internet	14 hours ago
Mitcham	TV	16 hours ago
Greenford	E-mail	21 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

• 
  Shaun (@Shaun1799) reported 16 seconds ago from Kingston upon Thames, England

  @virginmedia having problems with my wifi would you help me out

• 
  💋unknown💋 (@unknown45523435) reported 32 seconds ago from Hillingdon, England

  Virgin media down all over it seems… need #Internet what’s wrong with you @virginmedia

• 
  Stuart the Copywriter (@StuartTarn) reported 5 minutes ago from Spelthorne District, England

  A combination of @OpenreachHelp‘s incompetence by cutting through the internet cable outside my house and @virginmedia no showing for an engineering visit to fix it has me having to run my business through my phone hotspot until Friday. That’s if they show up, of course.

• 
  RICHARD GRIFFITHS (@Griffo2018) reported 5 minutes ago from Spelthorne District, England

  @virginmedia I have done this now 7 times since 28th Nov without any Virgin service. I just called for the 8th time as I am expecting a new hub today to now be told it’s not coming today . A long list of bad customer service. I am fed up . Don’t use Virgin media as for the customer your left

• 
  Mitch Manning 💜💙🦁🇺🇦 (@MitchM77) reported 5 minutes ago from Worcester Park, England

  @neilpr85 @virginmedia Yes, this! Oh and now O2 have told me I might lose signal over 24hrs as they’re doing some works. So no mobile data for me either! I feel like I’ve jumped in a time machine and have gone back to 1990!! 😫

• 
  ≡xtr≡m≡pcuk 🔜 #i69 🤟 (@ExtremePCUK) reported 8 minutes ago from Hillingdon, England

  @virginmedia ABSOLUTELY TERRIBLE SERVICE! I’ve worked with major computer and ISP’s over my time but by far Virgin Media is the worst! I pay £111 a month and not one person can help. Intermittent internet for a month but they say just wait another week it may be back on!

• 
  John lumb (@Johnlumb67) reported 12 minutes ago from Richmond, England

  @virginmedia Thanks do you have a number that will A: Answer the call B: Answer within 1 week. C: Actually understand my problem. I have had bad experiences on the phone with VM

• 
  peter james wigley (@pjwigley) reported 19 minutes ago from Kingston upon Thames, England

  @virginmedia how can you watch catch up on the 360 it’s the worst upgrade I have ever done

• 
  Francesco Marchet (@MarchetF) reported 20 minutes ago from Brentford, England

  @virginmedia how do I get in contact with you? My appointments have been cancelled twice now. Such a poor service!

• 
  jeanne smith (@jeannesmith1) reported 21 minutes ago from Hillingdon, England

  @virginmedia will lose my money as a loyal customer of 20 years standing, by slapping a 120% rise on my next contract due to start in November! Who else has seen such a massive percentage rise?

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 28 minutes ago from West Molesey, England

  @hopestevep @virginmedia Same! Service getting worse and worse and customer service appalling!!

• 
  Mike Fuller (@ninepine) reported 29 minutes ago from Banstead, England

  @virginmedia Talked 150 who managed to change one error message for another! Total #fail so far by @virginmedia

• 
  Bhavin (@Bhavinmaru2020) reported 39 minutes ago from Hillingdon, England

  @virginmedia I am loosing signal intermittently. Not great!

• 
  Matt Gardner (@FuzzyPixels) reported 48 minutes ago from Slough, England

  @MadKingGlyn @virginmedia They used to be fantastic, but in the last year or two have had consistent issues

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 50 minutes ago from West Molesey, England

  @virginmedia Thank you. It’s so stressful when working from home and only being able to use my mobile phone to do anything! Netflix now finally working. What was the problem?

• 
  Stephen Champion (@Champs707007) reported 55 minutes ago from Wandsworth, England

  Really losing my patience with Virgin media now. Down for 8 days been told 3 times it’ll be fixed within 24 hours but won’t send an engineer out

• 
  Richard 🏳️‍🌈 (he/him) (@Paul___SW18) reported 56 minutes ago from Wandsworth, England

  Hey @O2 just struggled down to the shopping centre to take advantage of the @GreggsOfficial free hot drink & treat offer, via my @virginmedia account, (available until 0000 tomorrow apparently) but got here, and offers have disappeared from app or come up as ‘sold out’ 🤬🤬🤬🤬

• 
  Mark Ryan (@MarkGRyan) reported 56 minutes ago from Ealing, England

  Once again @virginmedia let us down with internet in W13 area ... not a good service at all

• 
  Kwame Gyamfi (@Kwame916) reported 57 minutes ago from Wandsworth, England

  Virgin Media - you've started with your poor connection bollocks again? It's been a good few month. You were doing well. #VirginMedia #SW11

• 
  itsnotOK (@itsnotO56763609) reported 58 minutes ago from Spelthorne District, England

  @virginmedia when are you going to return my call. Phoned customer service on Thursday, Aggie promised to call back, but still hasn't 😕

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  twocakesdakes (@2cakesdakes) reported 7 minutes ago

  @virginmedia why does your call centre phone me about 3 times a day then just hang up when I answer?

• 
  Dean Hazell (@Deano01973) reported 8 minutes ago

  @EE do you offer broadband and TV similar to @virginmedia? I am looking to move away from Virgin as they have charged me a late payment fee which was down to an error they made.

• 
  ✫ Sharon Bellamy 🦖 (@socialshazza) reported 11 minutes ago

  I chose @vmbusiness becuase I had this mess before with BT letting me down .. I work from home, how am I going to do that with no connectivity? Teather from my phone? I am an IT person .. lets see how that works out (2 of 2)

• 
  mia (@miaKJKJ22) reported 12 minutes ago

  @virginmedia @entrustTMF Do you think it's funny?? People pay for service which you cannot deliver

• 
  Al (@lexophile) reported 12 minutes ago

  @virginmedia my network hasn’t been working all morning along with my entire area , why no posts about this??

• 
  Seno (@SenosLIVE) reported 14 minutes ago

  @virginmedia please get your **** together, 3rd day in a row internet goes down at 9pm with no solution to the problem other than check back in 24hours. I’m paying £40 a month not for this. Soon it’s gonna be time to switch providers

• 
  Alex Reed (@uyanikhatun) reported 15 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Best_IPTV32 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  Big Ape (@keithman45) reported 16 minutes ago

  @virginmedia @Oxford_Life Yep, same experience. Upgraded to 360, error messages, engineer fitted new box...different error messages. Called 150 Friday to be told it's be fixed remotely by 2nd line... still not working properly. . Looks like another call needed

• 
  Told You So (@TYS20212) reported 17 minutes ago

  @Oxford_Life @virginmedia The new tv box is absolutely abysmal, the worst “upgrade” in history. If it wasn’t for lack of high speed broadband alternatives here we would be off like a shot.

• 
  Graham Lennie (@Lennie_troon) reported 17 minutes ago

  @virginmedia Its all good. Got customer service yesterday and new hub connected and working 🫡