Virgin Media outages and service status in Sunbury-on-Thames, England

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sunbury-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sunbury-on-Thames, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Hayes, Woking, Southall, Walton-on-Thames, Ealing, Hounslow, Richmond, Mitcham, Ashtead, Epsom, Addlestone, Feltham, Kingston upon Thames, and Wandsworth.

City	Problem Type	Report Time
Hammersmith	Internet	15 minutes ago
Hayes	Internet	10 hours ago
Hammersmith	Internet	10 hours ago
Woking	TV	16 hours ago
Hammersmith	Internet	23 hours ago
Hammersmith	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

• 
  Chris Shepherd (@shepherd_1972) reported 9 minutes ago from West Molesey, England

  @vmbusinesshelp @vmbusiness I am trying to find out if you had issues on the evening of 15th February. I have been having major buffing issues

• 
  Jessica Carmody (@JessicaCarmodyV) reported 11 minutes ago from Richmond, England

  @virginmedia I need to complain about your customer services. I’ve had multiple issues with a new contract I took out 31/01 this year. No manager has contacted me to follow up (after weeks since complaining) & yr customer sales centre is harassing me with calls. Pls contact me.

• 
  ≡xtr≡m≡pcuk 🔜 #i69 🤟 (@ExtremePCUK) reported 13 minutes ago from Hillingdon, England

  @virginmedia ABSOLUTELY TERRIBLE SERVICE! I’ve worked with major computer and ISP’s over my time but by far Virgin Media is the worst! I pay £111 a month and not one person can help. Intermittent internet for a month but they say just wait another week it may be back on!

• 
  Oliver Fatyol (@IstvanOFatyol) reported 16 minutes ago from Ealing, England

  @virginmedia It is incredible, what you're doing is just pushing the date on your service page to one week to another. We don't have Internet for two months now! What are your engineers doing? I am going to cancel your contract and I will go with an better provider. @virginmedia #virginmedia

• 
  Frank Douglas, Hon. PhD. (@fdoug23) reported 17 minutes ago from Merton, England

  Great to see another SNR outage in SW19 @virginmedia and no ‘fix’ date. @Ofcom

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 20 minutes ago from West Molesey, England

  @virginmedia My problem is that the fix time is 24 hours! That’s really not ok

• 
  James Brown (@JammieBun) reported 21 minutes ago from Hillingdon, England

  Hi @virginmedia. I’ve tried phoning you with a complaint, but the calls get shunted into weblink hell. I’ve submitted two complaints through your site which have mysteriously disappeared from my account. And on Twitter the links you send for an online chat only ever lead …

• 
  Sema Kaya Ocakoglu (@Semykaya) reported 22 minutes ago from Merton, England

  @virginmedia Customer services are unexperienced and not read to help also. They keep repeating same things

• 
  Shaun (@Shaun1799) reported 26 minutes ago from Kingston upon Thames, England

  @virginmedia having problems with my wifi would you help me out

• 
  Stephen Champion (@Champs707007) reported 28 minutes ago from Wandsworth, England

  Really losing my patience with Virgin media now. Down for 8 days been told 3 times it’ll be fixed within 24 hours but won’t send an engineer out

• 
  Matt Gardner (@FuzzyPixels) reported 29 minutes ago from Slough, England

  Not gonna lie... @virginmedia could not have picked a worse moment to completely **** the bed 😑

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 30 minutes ago from West Molesey, England

  @hopestevep @virginmedia Same! Service getting worse and worse and customer service appalling!!

• 
  Fred 🇻🇨🤌🏽 (@Hairouna92) reported 31 minutes ago from Richmond, England

  @virginmedia Still down! Not sure what I'm paying for at this point

• 
  peter james wigley (@pjwigley) reported 34 minutes ago from Kingston upon Thames, England

  @virginmedia how can you watch catch up on the 360 it’s the worst upgrade I have ever done

• 
  SusannJerry (@MrsJerryTweets) reported 40 minutes ago from Hounslow, England

  @8252Hazel @virginmedia Yes it has been unreliable for a week now. Their customer phone line goes straight to voicemail. Monthly bill goes up by£9 this month for such a poor service.

• 
  Fred 🇻🇨🤌🏽 (@Hairouna92) reported 43 minutes ago from Richmond, England

  @virginmedia internet has been awful in the whole of the TW11 area for the last 24 hours. Fix please

• 
  Paul Smith (@paulhelpspeople) reported 44 minutes ago from Twickenham, England

  When you cancel services with a company, because you are fed up with crazy price increases, but the next day get some ultra pushy sales guy from an overseas office try to argue they can do it better, when will they ever learn, no means no. @virginmedia you are the absolute worst!

• 
  Geoff Rogers (@GeoffRogersEU) reported 52 minutes ago from Hersham, England

  @virginmedia @FeelitWorking I think the OP is airing his frustration at the fact that he has to ask for discount at the end of the contract. VM does not do this with its business customers (I know as a former very satisfied business customer) so why should it apply to consumers? To be fair, Sky, BT, Talk…

• 
  Kwame Gyamfi (@Kwame916) reported 56 minutes ago from Wandsworth, England

  Virgin Media - prices up, service down. Useless, useless, useless. #VirginMedia

• 
  Alyson Leitch (@Geordiesbird) reported 57 minutes ago from Woking, England

  @virginmedia hi virgin.. my TV is showing error codes c217 and c230. I have turned everything off and reset modem and tivo boxes 5 times and more and still no Internet. Its my husbands account but he's away till Thursday. Help please

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Peter mcgoldrick (@PetermcRed) reported 11 minutes ago

  @Benleo @virginmedia I had to take them to an independent arbitration for compensation. My internet didn't work properly from day 1. They didn't fix it, so I refused to pay my outstanding bill and switched immediately to BT. They kept sending me threatening emals. I won my case.

• 
  Hypocrisy Hunter (@HypocrisyHunta) reported 12 minutes ago

  @Benleo @virginmedia They've always been ****. Their broadband is down more than the internet in Iran. Toob is way better

• 
  chris8854.bskysocial (@chris327759) reported 12 minutes ago

  @virginmedia The outage is in my area (Hampshire) but this has now been going on since 1041am, 4 hours ago!

• 
  Sir Paul A (@PaulAllen007) reported 13 minutes ago

  @Benleo @virginmedia Wait til you try and cancel or move house. They are the absolute pits. Never use Virgin Media people

• 
  Hatter (@hatterscrypto) reported 14 minutes ago

  @Benleo @virginmedia I can raise you. Try dealing with @ThreeUK . But I agree Virgin media have massively gone downhill in the customer service department.

• 
  Noumaan Qureshi (@NoumaanQ) reported 14 minutes ago

  @HeyBroadband my Internet has been down more almost 48 hours and your technical team has done nothing to help your service is atrocious I regret leaving @virginmedia

• 
  George Homilton (@georgehomiltonx) reported 16 minutes ago

  @Benleo @virginmedia After multiple calls to their call centres in recent months I have come to the conclusion that their agents run a competition to see who can get a customer the angriest and an award is given at the end of the month.

• 
  Little Lotte (@lottalottebotte) reported 17 minutes ago

  @jomickane @Benleo @virginmedia Im with talk talk, but ive never had a problem to date.

• 
  TessaRestoreBritain🇬🇧🇮🇪 (@TessaOutlook) reported 17 minutes ago

  @Benleo @virginmedia You should speak to @dshensmith about this, he's had some issues himself with these companies but to do with phones. He might be able to give some advice obviously not legal or watch his videos if you haven't very good information in them

• 
  Richard Loach (@rl1602) reported 21 minutes ago from Gedling District, England

  @Benleo @virginmedia They ruined my Christmas in 2023. Whole day on phone sorting issues with father in laws broadband then 2 site visits ending up with me throwing my vape at TV and a bill for £1000. Horrendous company