Virgin Media outages and service status in Sunbury-on-Thames, England

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sunbury-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sunbury-on-Thames, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Hounslow, Kingston upon Thames, Uxbridge, Walton-on-Thames, Slough, Southall, Hayes, Windsor, Feltham, Ealing, Brentford, Wandsworth, Addlestone, and Mitcham.

City	Problem Type	Report Time
Hammersmith	Internet	4 hours ago
Hammersmith	Internet	4 hours ago
Hounslow	Wi-fi	12 hours ago
Hammersmith	Wi-fi	16 hours ago
Hammersmith	Total Blackout	21 hours ago
Hammersmith	Internet	23 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

• 
  Phil ******* (@SustyPhilC) reported 2 minutes ago from Merton, England

  @virginmedia any idea what’s going on with the network please? Can you at least make a statement? It’s been down since around 2am or thereabouts!

• 
  Rana Rahman (@ranaraptor) reported 5 minutes ago from Wandsworth, England

  @virginmedia My so called ‘ultrafast, reliable fibre-optic broadband’ has been down all day (!). Unacceptable 😡

• 
  John lumb (@Johnlumb67) reported 8 minutes ago from Richmond, England

  @virginmedia Thanks do you have a number that will A: Answer the call B: Answer within 1 week. C: Actually understand my problem. I have had bad experiences on the phone with VM

• 
  peter james wigley (@pjwigley) reported 9 minutes ago from Kingston upon Thames, England

  @virginmedia how can you watch catch up on the 360 it’s the worst upgrade I have ever done

• 
  Mark Ryan (@MarkGRyan) reported 10 minutes ago from Ealing, England

  Once again @virginmedia let us down with internet in W13 area ... not a good service at all

• 
  R. Aaron (@aaronuart) reported 21 minutes ago from Merton, England

  @virginmedia Sometimes the page loads and others not, but when it did it said that there’s a known issue. It has been 4 days now without proper internet?!

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 22 minutes ago from West Molesey, England

  @AnishModgil @virginmedia In my experience No. and when I asked for money back last time they told me there had to be a complete service loss for a certain number of days!!!! Maybe time to contact the #Ombudsman

• 
  Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported 23 minutes ago from Merton, England

  @virginmedia Your status and service checkers aren’t working. There is clearly a problem, somebody please offer assistance and not meaningless and not working URLs

• 
  R. Aaron (@aaronuart) reported 23 minutes ago from Merton, England

  @virginmedia I have had internet issues since September last year I have called up too many times to count and once again internet is out in SW19 and now you want to rise your prices. Please can I get a solution and not one that means a technician cancels last min today!!

• 
  Shasa Colson (@THE_COLSON) reported 27 minutes ago from Merton, England

  @O2 Hi, I've been going around in circles for weeks. I'm an O2 and Virgin Media customer. I'm supposed to be in a Vilt package but mu data hasn't been doubled on the o2 end. Can this please be sorted asap

• 
  simone clark (@iglu_sim) reported 31 minutes ago from Kingston upon Thames, England

  @virginmedia no phone line for weeks now -no explanation, no engineer, no refund, no idea when itll be fixed and nobody will help - shocking

• 
  DJ MRT (@DJMRT) reported 36 minutes ago from Sutton, England

  It would appear that despite 3 emails to @virginmedia regarding their lack of service, their rubbish broadband and the fact my TV hasn’t worked since November - they have instead chosen to engage debt collectors for a £141.54 (for ONE MONTH) bill. See you in court then I guess.

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 38 minutes ago from West Molesey, England

  @virginmedia The service page doesn’t work, or says there are no known faults. I’ve been going round in circles with this all week 🤬

• 
  ≡xtr≡m≡pcuk 🔜 #i69 🤟 (@ExtremePCUK) reported 48 minutes ago from Hillingdon, England

  @virginmedia ABSOLUTELY TERRIBLE SERVICE! I’ve worked with major computer and ISP’s over my time but by far Virgin Media is the worst! I pay £111 a month and not one person can help. Intermittent internet for a month but they say just wait another week it may be back on!

• 
  Chris Shepherd (@shepherd_1972) reported 53 minutes ago from West Molesey, England

  @vmbusinesshelp @vmbusiness I am trying to find out if you had issues on the evening of 15th February. I have been having major buffing issues

• 
  Fred 🇻🇨🤌🏽 (@Hairouna92) reported 54 minutes ago from Richmond, England

  @virginmedia internet has been awful in the whole of the TW11 area for the last 24 hours. Fix please

• 
  Gabor (@GaborPfalzer) reported 55 minutes ago from Hammersmith, England

  @AlexanderTroup @virginmedia I guess there is a retention quota of some sort, that needs to be hit for some big wig get a big fat bonus. Especially, since we staying a customer anyway, just different account.

• 
  Baisden 📸🎥 (@Stefan_baisden) reported 57 minutes ago from Ealing, England

  @virginmedialife @virginmedia The worst service from any company I have ever used. I would like to be removed from your business accounts.

• 
  Alyson Leitch (@Geordiesbird) reported 58 minutes ago from Woking, England

  @virginmedia hi virgin.. my TV is showing error codes c217 and c230. I have turned everything off and reset modem and tivo boxes 5 times and more and still no Internet. Its my husbands account but he's away till Thursday. Help please

• 
  eamorugby (@HoarseRoar) reported 59 minutes ago from Slough, England

  @virginmedia Still no service. Your website tells me service is fine. Over the phone the automated message is “an intermittent service” and when I finally spoke with someone they’ve organised a technician to visit next TUESDAY. It’s a mess.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vicky (@CityVicks) reported 5 minutes ago

  @jcbrough @virginmedia Honestly, why are they asking me to tell them if there are issues with their service?!

• 
  Si Smith (@sjslfcforever) reported 7 minutes ago

  @virginmedia how hard is it to speak to someone who actually understands the problem I’m having??

• 
  Saint of Portsmouth (@PortsmouthSaint) reported 11 minutes ago

  @virginmedia thanks for my internet not working at all after moving house. No England match for me tonight. Cancelling my contract and will fight you all the way if you try and charge me

• 
  Rebecca Réva (@AvaniEbony666) reported 19 minutes ago

  @virginmedia what the hell your broadband services, since id like to say a month after joining with you lot, I've had nothing but problems!! Sort it out or I will leave and sue you lot for failure to uphold your end of the terms in the contract

• 
  HENRY BAKER (@rizzles066) reported 19 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK i recently left virgin media they are not a good service provider when trying to end the contract, try getting help with family member or even a lawyer or cab which are very good

• 
  ABDUL (@MrMufc77) reported 19 minutes ago

  @virginmedia yes there has been a outage for over a week now they fix the problem then it goes off again after a few hours 😡

• 
  Denise Swif5 (@DeniseSwif5) reported 21 minutes ago

  Virgin media Day 11 service restored after 8pm and 15 minutes later....... poof gone. Today is day 12 with no service #joke

• 
  Ellie Winters #VoteBinface (@N104AP) reported 23 minutes ago

  clearing out under the bed to eventually throw out my broken frame and sleep on the floor, ive already found an old laptop and 2 broken disassembled virgin media wifi routers tf was i doing

• 
  keith jones (@keithdavidjones) reported 24 minutes ago

  @virginmedia hi my internet service has been down since this morning tried getting in touch but no joy

• 
  Vicky (@CityVicks) reported 25 minutes ago

  @virginmedia my internet keeps cutting out. And has just gone again. It’s the 4th time this week, and it wipes out all my smart devices. What is going on? It’s unacceptable how poor this service is