Virgin Media outages and service status in Sunbury-on-Thames, England

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sunbury-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sunbury-on-Thames, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Hounslow, Ealing, Surbiton, Walton-on-Thames, Slough, Epsom, West Molesey, Southall, Hayes, Northolt, Kingston upon Thames, Mitcham, Brentford, and Wandsworth.

City	Problem Type	Report Time
Hammersmith	Internet	36 minutes ago
Hounslow	Internet	57 minutes ago
Ealing	Total Blackout	11 hours ago
Hammersmith	Total Blackout	11 hours ago
Hammersmith	Internet	12 hours ago
Hammersmith	E-mail	13 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

• 
  itsnotOK (@itsnotO56763609) reported 6 minutes ago from Spelthorne District, England

  @virginmedia Why do you make it impossible to downgrade packages? Choosing "change package" only allowed was upgrade. Talk to customer service, they say they're only allowed to upgrade. Is the only possible to reduce package by cancelling?

• 
  Ravinder Judge (@judge_ravinder) reported 7 minutes ago from Hounslow, England

  @virginmedia once again there is no connection between our box and the hub after a couple of days with no problems. Also why did the engineer I had booked for Thursday morning not turn up? 😡

• 
  DJ MRT (@DJMRT) reported 11 minutes ago from Sutton, England

  It would appear that despite 3 emails to @virginmedia regarding their lack of service, their rubbish broadband and the fact my TV hasn’t worked since November - they have instead chosen to engage debt collectors for a £141.54 (for ONE MONTH) bill. See you in court then I guess.

• 
  (An)TonyM 🇺🇦 (@wowbaggerish) reported 13 minutes ago from Epsom and Ewell District, England

  @virginmedia @gosportjack75 Yes. Please ensure you do. It's appalling customer service.

• 
  Matt Gardner (@FuzzyPixels) reported 16 minutes ago from Slough, England

  @MadKingGlyn @virginmedia They used to be fantastic, but in the last year or two have had consistent issues

• 
  RICHARD GRIFFITHS (@Griffo2018) reported 22 minutes ago from Spelthorne District, England

  @virginmedia once again I have no Virgin media services at my home. I can’t even log in to my Virgin media app or access the Virgin media website by using my phone data. I have no way of checking the service status. TW15 area

• 
  Mike Fuller (@ninepine) reported 23 minutes ago from Banstead, England

  @virginmedia Have raised a complaint but this is being dealt with by someone only capable of copying and pasting a series of platitudes into a superficial and thoughtless email. No intelligence or attempt to understand and address the issues. Pathetic. Still not fixed.

• 
  Haider Al-Rekabi 🏴‍☠️ (@HaiderAlRekabi) reported 26 minutes ago from Spelthorne District, England

  @virginmedia mobile outage TW18 1DT no data no calls and most importantly no way to contact Tech support!

• 
  Staffora (@staffora) reported 27 minutes ago from Kingston upon Thames, England

  @virginmedia is there an known outage in KT2 area? Have no broadband or TV.

• 
  Robert Hallam (@Robertfhallam) reported 30 minutes ago from Spelthorne District, England

  @virginmedia why oh why everytime I want to watch footie on Sky sports Red button it never ever works!!

• 
  Patrick Smith (@P4TTL) reported 30 minutes ago from Chertsey, England

  @virginmedia Yep, no issues in the area. Everything was working up until about an hour ago, and now the Internet has gone very sporadic and constantly disconnecting, as shown by the ping test.

• 
  Mitch Manning 💜💙🦁🇺🇦 (@MitchM77) reported 33 minutes ago from Worcester Park, England

  @neilpr85 @virginmedia Yes, this! Oh and now O2 have told me I might lose signal over 24hrs as they’re doing some works. So no mobile data for me either! I feel like I’ve jumped in a time machine and have gone back to 1990!! 😫

• 
  Mike Fuller (@ninepine) reported 36 minutes ago from Banstead, England

  @YodelOnline OK have sent DM with details of the *Three* shipments @virginmedia have now sent due to their faulty software or equipment none of which shipments have been provided with a two hour delivery window by the carrier @YodelOnline as promised. Truly awful customer service.

• 
  Oliver Fatyol (@IstvanOFatyol) reported 38 minutes ago from Ealing, England

  @virginmedia It is incredible, what you're doing is just pushing the date on your service page to one week to another. We don't have Internet for two months now! What are your engineers doing? I am going to cancel your contract and I will go with an better provider. @virginmedia #virginmedia

• 
  Ravinder Judge (@judge_ravinder) reported 39 minutes ago from Hounslow, England

  @virginmedia surprise surprise once again the connection is lost between the hub and box, only lasted a day. There are no words for the service you are providing and lack of resolution

• 
  R. Aaron (@aaronuart) reported 47 minutes ago from Merton, England

  @virginmedia I rebooted, called the number, it says there is a known issue in my area and engineers are working on it. Does this take 5 days to fix? I try the status online and it tells me everything is fine but it isn’t. Is there anyone looking at this. I’ve never had an issue last this long

• 
  Richard 🏳️‍🌈 (he/him) (@Paul___SW18) reported 51 minutes ago from Wandsworth, England

  Hey @O2 just struggled down to the shopping centre to take advantage of the @GreggsOfficial free hot drink & treat offer, via my @virginmedia account, (available until 0000 tomorrow apparently) but got here, and offers have disappeared from app or come up as ‘sold out’ 🤬🤬🤬🤬

• 
  Nada Tharanee (@ntharanee) reported 54 minutes ago from Sutton, England

  @virginmedia Bad service!

• 
  Paul Smith (@paulhelpspeople) reported 56 minutes ago from Twickenham, England

  When you cancel services with a company, because you are fed up with crazy price increases, but the next day get some ultra pushy sales guy from an overseas office try to argue they can do it better, when will they ever learn, no means no. @virginmedia you are the absolute worst!

• 
  Tim Hole (@TimHole) reported 59 minutes ago from West Molesey, England

  @virginmedia Thank you. Just tried an old handset and still no SMS or phone calls can be received. Please help, its already caused a few problems.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  UnTzY 🚶🏻 (@untzy) reported 6 minutes ago

  @HayekAndChips @virginmedia @MartinSLewis They are a nightmare, make it hard as possible to cancel.

• 
  Taz (@AppleTerence) reported 7 minutes ago

  @virginmedia ok your Customer service has called 5 times this morning when I answer they hang up what the hell?

• 
  Stephen B (@StephenB9fle) reported 10 minutes ago

  @O2 Can never make payments jst takes ages to loads shocking since use joined with virgin media

• 
  Carrie Walsh (@carrie_walsh_) reported 10 minutes ago

  @virginmedia hi our wifi has been intermittent and slow all week and is now once again not working. Can't even get on to your website. Seems to be local to SE27 as my neighbours also have the same problem. Can we please get this fixed?

• 
  Drackard (@Drackard) reported 13 minutes ago

  Virgin Media genuinely have to be one of the worst companies in existence. A no show on an engineer, three days in a row.

• 
  Scott Brownbill (@brownbill_scott) reported 14 minutes ago

  @virginmedia why is my service down, Liverpool L4. Quick enough to take my money and yet every other day your service is unreliable. Don’t think I will be renewing with you after this.

• 
  mark teasel💙💙💙 (@Mteasel67) reported 14 minutes ago

  @virginmedia is your website down at all ? , I'm trying to look at some links you sent me earlier ( via X) and all I get is an error message 403 forbidden 🤔

• 
  Leio Lee (@afshin71943097) reported 15 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_ultra_IPTV6 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  Robert de Bruin (@RdeB1973) reported 18 minutes ago

  @virginmedia @BBCWatchdog Virgin Media do not care about there customers, they don't take serious complaints seriously! They take unauthorised monies then fail to refund ! They make it up as they go along. In other words please sort out my refund ASAP.

• 
  Duncan P⭐️⭐️ (@duncanpemberton) reported 18 minutes ago

  @virginmedia hi guys, Any sign of the virgin hub 5 being available to send me? I was told I could have one around 6 months ago after a long conversation but never heard anything since! Regards Duncan