Virgin Media outages and service status in Sunbury-on-Thames, England

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sunbury-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sunbury-on-Thames, England

The most recent Virgin Media outage reports came from the following cities: Hounslow, Southall, Northolt, Hammersmith, Wandsworth, Slough, Twickenham, Uxbridge, Greenford, Addlestone, Brentford, Windsor, Chertsey, Sutton, and Mitcham.

City	Problem Type	Report Time
Hounslow	Internet	1 day ago
Southall	Internet	1 day ago
Southall	Internet	1 day ago
Northolt	Internet	1 day ago
Hammersmith	Internet	2 days ago
Hammersmith	Wi-fi	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

• 
  Alyson Leitch (@Geordiesbird) reported 17 seconds ago from Woking, England

  @virginmedia hi virgin.. my TV is showing error codes c217 and c230. I have turned everything off and reset modem and tivo boxes 5 times and more and still no Internet. Its my husbands account but he's away till Thursday. Help please

• 
  John T Davies 💙🇺🇦💛 (@jtdavies) reported 1 minute ago from Ealing, England

  @virginmedia We had issues last month, a nice engineer came (Mohamed) and said it was a local problem. I reported it on the phone again on Tuesday (Aqeelah), she said there are local problems (again). I fed up wit this, it’s been a week of impossible internet, day and night!

• 
  maureen robert (@morish1) reported 11 minutes ago from Hillingdon, England

  @virginmedia This is false advertising. My broadband goes off more than it’s on and then it is so slow. I have lost count on the times I have called the help line. I have rebooted routinely, it works for a while then off again. I have had enough now as enough is enough!!!

• 
  traymca 💙 (@traymca) reported 13 minutes ago from Worcester Park, England

  Problems again with @virginmedia in Oxford!! When will you get this sorted #virginbroadband #virginmediadown

• 
  Rana Rahman (@ranaraptor) reported 14 minutes ago from Wandsworth, England

  @virginmedia Do you have a date/time? What is the tech issue? I’m trying to run a business remotely, and Virgin is severely letting me down unfortunately. #virginoutage #virginmediadown

• 
  DJ MRT (@DJMRT) reported 14 minutes ago from Sutton, England

  It would appear that despite 3 emails to @virginmedia regarding their lack of service, their rubbish broadband and the fact my TV hasn’t worked since November - they have instead chosen to engage debt collectors for a £141.54 (for ONE MONTH) bill. See you in court then I guess.

• 
  Mark Ryan (@MarkGRyan) reported 18 minutes ago from Ealing, England

  Once again @virginmedia let us down with internet in W13 area ... not a good service at all

• 
  R. Aaron (@aaronuart) reported 20 minutes ago from Merton, England

  @virginmedia I have had internet issues since September last year I have called up too many times to count and once again internet is out in SW19 and now you want to rise your prices. Please can I get a solution and not one that means a technician cancels last min today!!

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 21 minutes ago from West Molesey, England

  @virginmedia Thank you. It’s so stressful when working from home and only being able to use my mobile phone to do anything! Netflix now finally working. What was the problem?

• 
  Rana Rahman (@ranaraptor) reported 22 minutes ago from Wandsworth, England

  @virginmedia My broadband is finally back on. But after this latest horrific outage, I am now actively searching for a new provider. #virginoutage

• 
  Geoff Rogers (@GeoffRogersEU) reported 24 minutes ago from Hersham, England

  @virginmedia @FeelitWorking I think the OP is airing his frustration at the fact that he has to ask for discount at the end of the contract. VM does not do this with its business customers (I know as a former very satisfied business customer) so why should it apply to consumers? To be fair, Sky, BT, Talk…

• 
  Joana (@JoanaLoGomes) reported 25 minutes ago from Merton, England

  Hey @virginmedia. Any chance the Broadband issue is getting fixed soon in SW17? I’m working from home tomorrow, so this is a bummer really!

• 
  itsnotOK (@itsnotO56763609) reported 27 minutes ago from Spelthorne District, England

  @virginmedia Why do you make it impossible to downgrade packages? Choosing "change package" only allowed was upgrade. Talk to customer service, they say they're only allowed to upgrade. Is the only possible to reduce package by cancelling?

• 
  Paul Smith (@paulhelpspeople) reported 33 minutes ago from Twickenham, England

  When you cancel services with a company, because you are fed up with crazy price increases, but the next day get some ultra pushy sales guy from an overseas office try to argue they can do it better, when will they ever learn, no means no. @virginmedia you are the absolute worst!

• 
  Marco Olevano, CFA (@MarcoOlevano) reported 43 minutes ago from Hounslow, England

  @virginmedia good evening, been battling with intermittent connectivity issues on your fibre broadband last 2 months. Have called your technical team before who just make you do the old school reboot which hasn't helped. Not quite sure why i am paying for a service not working

• 
  Haider Al-Rekabi 🏴‍☠️ (@HaiderAlRekabi) reported 46 minutes ago from Spelthorne District, England

  @virginmedia mobile outage TW18 1DT no data no calls and most importantly no way to contact Tech support!

• 
  Jeff Brown (@fadermonkeyking) reported 48 minutes ago from Richmond, England

  @virginmedia weekend only landline calls inclusive. Guess what? Christmas Day, a Sunday and the line’s dead. Self help in the app goes through everything, noise on line, nuisance calls etc but no option of dead line. Tried different handset. #bahhumbug

• 
  R. Aaron (@aaronuart) reported 49 minutes ago from Merton, England

  @virginmedia Sometimes the page loads and others not, but when it did it said that there’s a known issue. It has been 4 days now without proper internet?!

• 
  ☆ Liezel ☆ (@liezel_t) reported 60 minutes ago from Merton, England

  @virginmedia Well, no one bothered to turn up, called to chase and still not here past the time they told me on the phone they would arrive. Usual excellent service I have come to know from you 🥳

• 
  kim forrester⭐️⭐️⭐️⭐️⭐️⭐️ (@pool1206) reported 60 minutes ago from Kingston upon Thames, England

  @virginmedia no service on landline for 5 weeks first saying no issue then saying on going issue tv distorted too cant get to speak to no one saying will be sorted on 12th no refund

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Darren (@DarrenMoggie66) reported 7 minutes ago

  @virginmedia you’re sky sports + streaming is awful and not working ,get it sorted you take enough money of us at least give us what we pay for

• 
  Adrian Oso (@AdrianOso7) reported 9 minutes ago

  @virginmedia is so happy with NOT getting new customers, they must be doing well over the expectations financially. The level of complacence is that big that they are refusing to connect up to 4 houses next to one where they offer fibre and there's no land ownership issue.

• 
  Matt (@blmatt1) reported 12 minutes ago

  Hey @virginmedia, are there issues in my area again? Broadband went off suddenly yet service status suggests there are no issues?

• 
  Scouse House Bouncy Music (@ScouseBouncy) reported 13 minutes ago

  @virginmedia @D4N7O Been broken for over 2 weeks!

• 
  tracey johnson (@traceyjohnson44) reported 16 minutes ago

  @virginmedia It was very frustrating and the caller kept saying my mum had to talk. But my mum gets confused. I was getting stressed as my mum relies on it. But it should say on my mum's account that she is elderly and has emergency calling attached to her phone.

• 
  StephenP (@StephenP311275) reported 17 minutes ago

  @virginmedia You were "looking into it" a couple of months ago and nothing happened. I can get a better deal and service by going back to Sky as a new customer.

• 
  Rob Heneghan (@robheneghan) reported 19 minutes ago

  @virginmedia can we have maybe a full month without your service going down

• 
  Adrian Oso (@AdrianOso7) reported 19 minutes ago

  @virginmedia I've sent private messages and they just ask me to call VM and get an engineer in. The engineer's conclusion seems to be that it's not worth the effort to extend the network by 10 metres, via a footpath which I own. And that's bang in the centre of a village right outside London.

• 
  Andy Wright (@ncfcandywright) reported 20 minutes ago

  @virginmedia why does my online account have a button telling me to look at my renewal offers but when I click on it I get 'customer exclusion' in the address bar and get told to call? 70ish days until my contract ends

• 
  T (@thelauffinduck) reported 21 minutes ago

  @david_hollas Their broadband has been ok. Family have it, certainly much better than virgin media. Their mobile phone service was horrific.