Virgin Media outages and service status in Sunbury-on-Thames, England

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sunbury-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sunbury-on-Thames, England

The most recent Virgin Media outage reports came from the following cities: Mitcham, Hounslow, Isleworth, Hammersmith, Uxbridge, Ealing, Slough, Brentford, Southall, Northolt, Greenford, Hayes, Kingston upon Thames, Walton-on-Thames, and Windsor.

City	Problem Type	Report Time
Mitcham	Internet	3 hours ago
Hounslow	Wi-fi	4 hours ago
Isleworth	Internet	4 hours ago
Hammersmith	Internet	6 hours ago
Hammersmith	E-mail	7 hours ago
Uxbridge	Wi-fi	8 hours ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

• 
  Bhavin (@Bhavinmaru2020) reported 5 minutes ago from Hillingdon, England

  @virginmedia I am loosing signal intermittently. Not great!

• 
  Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported 7 minutes ago from Merton, England

  @virginmedia is there a fault in the SW20 area? No internet since last night and your service checker is not working either.

• 
  Jacqson (@JacquelineCabl9) reported 8 minutes ago from Spelthorne District, England

  @virginmedia How do I cancel without more incurred costs and wasted time

• 
  jeanne smith (@jeannesmith1) reported 9 minutes ago from Hillingdon, England

  @virginmedia will lose my money as a loyal customer of 20 years standing, by slapping a 120% rise on my next contract due to start in November! Who else has seen such a massive percentage rise?

• 
  Mike Fuller (@ninepine) reported 11 minutes ago from Banstead, England

  @YodelOnline OK have sent DM with details of the *Three* shipments @virginmedia have now sent due to their faulty software or equipment none of which shipments have been provided with a two hour delivery window by the carrier @YodelOnline as promised. Truly awful customer service.

• 
  R. Aaron (@aaronuart) reported 12 minutes ago from Merton, England

  My connection has been crap for months and the one time it’s fine, everyone else is down #virginmedia

• 
  R. Aaron (@aaronuart) reported 18 minutes ago from Merton, England

  @virginmedia I rebooted, called the number, it says there is a known issue in my area and engineers are working on it. Does this take 5 days to fix? I try the status online and it tells me everything is fine but it isn’t. Is there anyone looking at this. I’ve never had an issue last this long

• 
  John T Davies 💙🇺🇦💛 (@jtdavies) reported 23 minutes ago from Ealing, England

  @virginmedia We had issues last month, a nice engineer came (Mohamed) and said it was a local problem. I reported it on the phone again on Tuesday (Aqeelah), she said there are local problems (again). I fed up wit this, it’s been a week of impossible internet, day and night!

• 
  Urban Edge Capital (@UrbanEdgeCapit1) reported 24 minutes ago from Brentford, England

  @virginmedia Can you please fix the broadband in the NW9 0TE area. Its been 5 days already. 😪

• 
  Ravin 🇹🇹🇬🇧 (@ravinrr80) reported 25 minutes ago from Merton, England

  Hey @virginmedia I already am paying more with this new package I was forced to take to renew my contract recently and now you want to force me to pay £7 MORE a month?! Also why can I not get a human on the phone?! I refuse to pay a penny more. Fix this nonsense.

• 
  Chris Shepherd (@shepherd_1972) reported 27 minutes ago from West Molesey, England

  @vmbusinesshelp @vmbusiness I am trying to find out if you had issues on the evening of 15th February. I have been having major buffing issues

• 
  💋unknown💋 (@unknown45523435) reported 29 minutes ago from Hillingdon, England

  Virgin media down all over it seems… need #Internet what’s wrong with you @virginmedia

• 
  Fred 🇻🇨🤌🏽 (@Hairouna92) reported 30 minutes ago from Richmond, England

  @virginmedia internet has been awful in the whole of the TW11 area for the last 24 hours. Fix please

• 
  Jessica Carmody (@JessicaCarmodyV) reported 35 minutes ago from Richmond, England

  @virginmedia I need to complain about your customer services. I’ve had multiple issues with a new contract I took out 31/01 this year. No manager has contacted me to follow up (after weeks since complaining) & yr customer sales centre is harassing me with calls. Pls contact me.

• 
  Kwame Gyamfi (@Kwame916) reported 36 minutes ago from Wandsworth, England

  Virgin Media - you've started with your poor connection bollocks again? It's been a good few month. You were doing well. #VirginMedia #SW11

• 
  Jack Robinson (@JackEORobinson) reported 41 minutes ago from Wandsworth, England

  Hi @virginmedia, are there problems in the SW17 area? Your service status page isn't loading.

• 
  Jenny (@jennymelmo) reported 42 minutes ago from Merton, England

  @virginmedia Post code is SM4 4NN , street name : Garth close . There is only one of these boxes on our street and given the condition of it ; you will not miss it if your team come here . Reference id for my complaint is 107332_22100. Can you give me a timeframe by when it will be fixed .M

• 
  SusannJerry (@MrsJerryTweets) reported 45 minutes ago from Hounslow, England

  @virginmedia broadband down since 7am today and intermittent for a week. Your customer phone line cuts off. You are adding 10% to my monthly bill for an appalling Service. What is the excuse?

• 
  Tinders (@safctinders) reported 46 minutes ago from Worcester Park, England

  @virginmedia Abysmal service. Pay a premium for this stuff and nothing but aggro; TV freezes, ages to boot up… been sat here 20 minutes and still “starting up”. **** show.

• 
  (An)TonyM 🇺🇦 (@wowbaggerish) reported 53 minutes ago from Epsom and Ewell District, England

  @virginmedia @gosportjack75 Yes. Please ensure you do. It's appalling customer service.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  julie fountain (@juliefount) reported 3 minutes ago

  @virginmedia what a shambles they have assured me for 5 times in the last 3 months IT would be in contact, still can not access my account customer lost

• 
  Virgin Media News (@VirginMediaNews) reported 5 minutes ago

  The US military has launched an eighth night of air strikes on Iran after Tehran attacked a US military base in Jordan. Two American service members died, while a third was listed as missing in action. The US military says the strikes are designed to further degrade Iran’s ability to threaten commercial ships in the Strait of Hormuz. 📺 More on Virgin Media PLAY

• 
  JON MAHER (@EFCJM) reported 5 minutes ago

  @virginmedia Why am I getting intermittent signal for over a week in my area L37 call up and get cut off no call back app says check back in 20 hours check day after you reset the check disgusting service allright taking £74 a month off me tho #disconnecting

• 
  Lewis Byers (@lewisbyers92) reported 6 minutes ago

  @O2 keep having sign in attempt emails from virgin media o2. I’ve reported and was allegedly getting a call back from you (never happened) and if I try to sign in to my o2 account, it always asks me for a pin and as if it’s the first time logging in every time. Sort it out ffs

• 
  Alicia Folge (@alisuy5) reported 9 minutes ago

  @virginmedia local outage again, is this a common thing with Virgin? It’s happened 3 times since we joined, I can’t work or study, do customers of other providers get this too?

• 
  BriBiotech (@bribiotech) reported 10 minutes ago

  @Simon_Whale @virginmedia @richardbranson I was as pissed off as you but rather than take pain of dealing with them open the box damaged the innards reassembled and sent it to them. Would you believe it took me 36 hours of chasing them on WhatsApp to cancel the contract.

• 
  Si (@Si_67) reported 10 minutes ago

  @virginmedia Our broadband has recently started to fail on a daily basis. It has been fairly reliable until a couple of weeks ago. Yes, it comes back after a while, but this really isn't good enough in 2026, especially bearing in mind how much it costs. What's happening?

• 
  Paul Vine (@Paul_Vine1) reported 11 minutes ago

  @Simon_Whale @virginmedia Horrific company. So disappointed since we joined them in December. So many broken promises.

• 
  Si (@Si_67) reported 12 minutes ago

  @virginmedia Whenever I use your service checker, I get the message: "Intermittent signal in your area..." etc I go through the charade of checking the equipment (knowing it's not that) to get the stock message: "Don’t worry, we’re looking into this issue..."etc. This is all the time now.

• 
  Cory (@coryoconnor96) reported 14 minutes ago

  New customer at @virginmedia for the broadband just had it delivered connected and plugged into wall and woah never have I been able to connect to the internet so quickly Thanks all