Virgin Media outages and service status in Sunbury-on-Thames, England

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sunbury-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sunbury-on-Thames, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Slough, Sutton, Mitcham, Hounslow, Isleworth, Uxbridge, Ealing, Brentford, Southall, Northolt, Greenford, Hayes, Kingston upon Thames, and Walton-on-Thames.

City	Problem Type	Report Time
Hammersmith	Internet	4 hours ago
Hammersmith	Wi-fi	5 hours ago
Hammersmith	Internet	5 hours ago
Hammersmith	Total Blackout	6 hours ago
Hammersmith	TV	6 hours ago
Hammersmith	Internet	6 hours ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

• 
  Tim Hole (@TimHole) reported 2 minutes ago from West Molesey, England

  @virginmedia Thank you. Just tried an old handset and still no SMS or phone calls can be received. Please help, its already caused a few problems.

• 
  Ravinder Judge (@judge_ravinder) reported 5 minutes ago from Hounslow, England

  @virginmedia surprise surprise once again the connection is lost between the hub and box, only lasted a day. There are no words for the service you are providing and lack of resolution

• 
  Tom Vincent (@TomboBrewster) reported 6 minutes ago from Egham, England

  Not a great start by @virginhelp @virginmedia Engineer doesn't turn up and now 90mins and waiting on hold to find out what the issue is. Annoying we had to leave @skytv because of their broadband speed in the new house.

• 
  R. Aaron (@aaronuart) reported 7 minutes ago from Merton, England

  My connection has been crap for months and the one time it’s fine, everyone else is down #virginmedia

• 
  Jacqson (@JacquelineCabl9) reported 11 minutes ago from Laleham, England

  @spudbishop666 @virginmedia It is They still haven't resolved the problem from last year @02mobile1 is as bad

• 
  (An)TonyM 🇺🇦 (@wowbaggerish) reported 13 minutes ago from Epsom and Ewell District, England

  @virginmedia Yes, apparently you have an engineer working on it. If hoping the 20 hour estimated fix time is overly pessimistic!

• 
  Nada Tharanee (@ntharanee) reported 13 minutes ago from Sutton, England

  @virginmedia #VirginMediaoutage It keep continue in most of the places. But , Virginmeadia not taken any progressive action from last Nov. Really frustrating service nowadays! After merging with O2, it’s disastrous. Even O2 network also worst in UK….

• 
  Shaun (@Shaun1799) reported 15 minutes ago from Kingston upon Thames, England

  @virginmedia having problems with my wifi would you help me out

• 
  Ravinder Judge (@judge_ravinder) reported 15 minutes ago from Hounslow, England

  @Spongette1982 @virginmedia I agree especially when this issue has been ongoing and still not resolved.

• 
  Mike Fuller (@ninepine) reported 20 minutes ago from Banstead, England

  @YodelOnline OK have sent DM with details of the *Three* shipments @virginmedia have now sent due to their faulty software or equipment none of which shipments have been provided with a two hour delivery window by the carrier @YodelOnline as promised. Truly awful customer service.

• 
  Andrew Wood (@andrewlwood) reported 24 minutes ago from Hounslow, England

  @virginmedia This problem is still here; internet has been sporadic all day, dropping out for several minutes at a time. You are not reporting any issues on your coverage tracker however.

• 
  Mark Ryan (@MarkGRyan) reported 27 minutes ago from Ealing, England

  Once again @virginmedia let us down with internet in W13 area ... not a good service at all

• 
  Umar 馬 ➡️ 🇨🇭 (@UF1902) reported 29 minutes ago from Hounslow, England

  @PandemicEU @virginmedia It's been happening for weeks. All I get when I call customer service are excuses.

• 
  R. Aaron (@aaronuart) reported 32 minutes ago from Merton, England

  @virginmedia Sometimes the page loads and others not, but when it did it said that there’s a known issue. It has been 4 days now without proper internet?!

• 
  Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported 33 minutes ago from Merton, England

  @virginmedia Your status and service checkers aren’t working. There is clearly a problem, somebody please offer assistance and not meaningless and not working URLs

• 
  Oliver Fatyol (@IstvanOFatyol) reported 40 minutes ago from Ealing, England

  @virginmedia It is incredible, what you're doing is just pushing the date on your service page to one week to another. We don't have Internet for two months now! What are your engineers doing? I am going to cancel your contract and I will go with an better provider. @virginmedia #virginmedia

• 
  Charbster (@charbster) reported 44 minutes ago from Wandsworth, England

  @virginmedia do you have website issues? Chat function not responding.

• 
  Sema Kaya Ocakoglu (@Semykaya) reported 52 minutes ago from Merton, England

  @virginmedia Customer services are unexperienced and not read to help also. They keep repeating same things

• 
  Baisden 📸🎥 (@Stefan_baisden) reported 52 minutes ago from Ealing, England

  @virginmedialife @virginmedia The worst service from any company I have ever used. I would like to be removed from your business accounts.

• 
  SusannJerry (@MrsJerryTweets) reported 52 minutes ago from Hounslow, England

  @virginmedia broadband down since 7am today and intermittent for a week. Your customer phone line cuts off. You are adding 10% to my monthly bill for an appalling Service. What is the excuse?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John sutton (@Johnsut06358334) reported 4 minutes ago

  @gwfvrowell @virginmedia Awful firm.

• 
  A S Murray 🦔 (@AsTrubludru) reported 6 minutes ago

  @ZDangermouse @virginmedia If you have a decent data plan, you can use your phone as a hot spot for your smart tv. I’ve done it for an Xbox a few times when my internet went out. Games are a little slow, but Netflix and other streaming services were good when I did it.

• 
  Kat (@mostly_sleepy) reported 9 minutes ago

  @Simon_Whale @virginmedia They never said anything about wanting our broken 2nd TiVO back (had been broken unknown amount of time, so cancelled), and we were going to take it to get WEEE'd. Seeing this I'm glad we put it off long enough that we needed a VM engineer for something else and gave it to him!

• 
  m a t t (@weyland76) reported 10 minutes ago

  How do you know when your @virginmedia internet is not working? It's a day that ends in "Y". 🤬

• 
  Paul Caley (@PC_ale) reported 10 minutes ago

  @virginmedia internet at ch45 has been up and down several times in the last 24 hours. Always that it will be fixed by 16:07 tomorrow. What is going on?

• 
  R.L. MacMurray 🇬🇧 (@DeviateDefiant) reported 10 minutes ago

  @DeviousPL @virginmedia @MoneySupermkt Yeah their C/S is absolutely atrocious, I'm basically 'grandfathered' into VM from when their network was the only way to get more than about 8mbit down. These days the DOCSIS/coax setup is vastly inferior to any OpenReach FTTP, with fibre directly to the socket.

• 
  Matthew Illingworth (@MJIllingworth) reported 15 minutes ago

  What compensation am I entitled to as every other day there is an outage in my area. I require constant connection to WiFi and this just isn't providing that service. It's too inconsistent and I'm looking to end my contract because of tgue @virginmedia

• 
  SFB-Mod (@cycleprawn) reported 16 minutes ago

  @DeviateDefiant @virginmedia @MoneySupermkt Scum company. Lying cheats on their OS call centres. Worst customer service I’ve ever experienced.

• 
  joe90 (@joper90) reported 18 minutes ago

  @DeviateDefiant @virginmedia @MoneySupermkt Go with zen internet, 15 years and zero issues . Don’t go with the big ones

• 
  Oliver Black (@OJBlack) reported 23 minutes ago

  @O2 hi, my O2 Virgin Media account is locked. I've rung twice over the past month to get in unlocked, the team member says they've raised a ticket, but it is still locked. I need to access my account. What the issue?