Virgin Media outages and service status in Sunbury-on-Thames, England

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sunbury-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sunbury-on-Thames, England

The most recent Virgin Media outage reports came from the following cities: Southall, Hammersmith, Brentford, Slough, Kingston upon Thames, Wandsworth, Hounslow, Northolt, Twickenham, Uxbridge, Greenford, Addlestone, Windsor, Chertsey, and Sutton.

City	Problem Type	Report Time
Southall	Wi-fi	3 hours ago
Southall	Wi-fi	4 hours ago
Hammersmith	Internet	4 hours ago
Hammersmith	Internet	6 hours ago
Hammersmith	Wi-fi	12 hours ago
Hammersmith	Wi-fi	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

• 
  Tim Hole (@TimHole) reported 8 minutes ago from Kingston upon Thames, England

  @virginmedia thank you, I am trying to register so I can access the service but I can't receive SMS so I cannot receive my verification code. I tried to login but it said email not recognised so guess i havent logged in before. Please advise.

• 
  John lumb (@Johnlumb67) reported 10 minutes ago from Richmond, England

  @virginmedia Thanks do you have a number that will A: Answer the call B: Answer within 1 week. C: Actually understand my problem. I have had bad experiences on the phone with VM

• 
  Marco Olevano, CFA (@MarcoOlevano) reported 10 minutes ago from Hounslow, England

  @virginmedia Hi, no i have checked and the service is good. Have called your help desk who will be sending out an engineer

• 
  Rana Rahman (@ranaraptor) reported 15 minutes ago from Wandsworth, England

  @virginmedia Do you have a date/time? What is the tech issue? I’m trying to run a business remotely, and Virgin is severely letting me down unfortunately. #virginoutage #virginmediadown

• 
  Frank Douglas, Hon. PhD. (@fdoug23) reported 16 minutes ago from Merton, England

  Great to see another SNR outage in SW19 @virginmedia and no ‘fix’ date. @Ofcom

• 
  Mark Ryan (@MarkGRyan) reported 17 minutes ago from Ealing, England

  Once again @virginmedia let us down with internet in W13 area ... not a good service at all

• 
  James Brown (@JammieBun) reported 19 minutes ago from Hillingdon, England

  Hi @virginmedia. I’ve tried phoning you with a complaint, but the calls get shunted into weblink hell. I’ve submitted two complaints through your site which have mysteriously disappeared from my account. And on Twitter the links you send for an online chat only ever lead …

• 
  Ravinder Judge (@judge_ravinder) reported 26 minutes ago from Hounslow, England

  @virginmedia once again there is no connection between our box and the hub after a couple of days with no problems. Also why did the engineer I had booked for Thursday morning not turn up? 😡

• 
  Robert Hallam (@Robertfhallam) reported 26 minutes ago from Spelthorne District, England

  @virginmedia why oh why everytime I want to watch footie on Sky sports Red button it never ever works!!

• 
  Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported 29 minutes ago from Merton, England

  @virginmedia Your status and service checkers aren’t working. There is clearly a problem, somebody please offer assistance and not meaningless and not working URLs

• 
  RICHARD GRIFFITHS (@Griffo2018) reported 35 minutes ago from Spelthorne District, England

  @virginmedia I have been a customer for over 10 years,left for 7 days now with out broadband & home phone. I am being push from pillar to post with reasons.A engineer was meant to be with me from 4pm onwards to now be told no one can come. Shocking service / long term customer.😡

• 
  Jack Robinson (@JackEORobinson) reported 36 minutes ago from Wandsworth, England

  Hi @virginmedia, are there problems in the SW17 area? Your service status page isn't loading.

• 
  Oliver Fatyol (@IstvanOFatyol) reported 36 minutes ago from Ealing, England

  @virginmedia It is incredible, what you're doing is just pushing the date on your service page to one week to another. We don't have Internet for two months now! What are your engineers doing? I am going to cancel your contract and I will go with an better provider. @virginmedia #virginmedia

• 
  Haider Al-Rekabi 🏴‍☠️ (@HaiderAlRekabi) reported 42 minutes ago from Spelthorne District, England

  @virginmedia mobile outage TW18 1DT no data no calls and most importantly no way to contact Tech support!

• 
  Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported 43 minutes ago from Merton, England

  @virginmedia your system says it can’t see any fault on my services but that it can’t run a test on them. Something is wrong clearly, please offer me some support so I can begin my working day at some point.

• 
  Fred 🇻🇨🤌🏽 (@Hairouna92) reported 44 minutes ago from Richmond, England

  @virginmedia internet has been awful in the whole of the TW11 area for the last 24 hours. Fix please

• 
  Andrew Wood (@andrewlwood) reported 44 minutes ago from Hounslow, England

  @virginmedia This problem is still here; internet has been sporadic all day, dropping out for several minutes at a time. You are not reporting any issues on your coverage tracker however.

• 
  (An)TonyM 🇺🇦 (@wowbaggerish) reported 45 minutes ago from Epsom and Ewell District, England

  @virginmedia @gosportjack75 Yes. Please ensure you do. It's appalling customer service.

• 
  (An)TonyM 🇺🇦 (@wowbaggerish) reported 50 minutes ago from Epsom and Ewell District, England

  @virginmedia Yes, apparently you have an engineer working on it. If hoping the 20 hour estimated fix time is overly pessimistic!

• 
  jeanne smith (@jeannesmith1) reported 55 minutes ago from Hillingdon, England

  @virginmedia will lose my money as a loyal customer of 20 years standing, by slapping a 120% rise on my next contract due to start in November! Who else has seen such a massive percentage rise?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  GW (@GGWilliams72) reported 2 minutes ago

  @virginmedia @Bomber19631 I had Stream Box and Broadband set up yesterday. Neither working today, tried Cust Serv’s on hold over 45 mins and still no answer! These people are as garbage as their services, spend your money elsewhere. I’m going back to @SkyUK 👍🏻👍🏻👍🏻

• 
  🄼🅁 🅃🄴🄰 🅆🄸🅃🄷 🄾🄽🄴 🅂🅄🄶🄰🅁 (@commercialdon) reported 2 minutes ago

  @virginmedia I'm having a few issues, I'm on the 1gb plan but hitting just over 500mb in speed tests and trying to login to your website just sends me in a loop because it has 2 email addresses linked so it won't let me login. Please help

• 
  TiNa AnDeRsOn (@TinaAnderson86) reported 2 minutes ago

  @virginmedia down yet again what a ******* joke #virginmedia

• 
  Leigh Gow (@LeighHutch90) reported 4 minutes ago

  @coophos @virginmedia It’s terrible isn’t it.

• 
  Mr Moanivator (@MrMoanivator) reported 5 minutes ago

  @virginmedia My broadband hasn't been working since around 11am today. All week, Virgin has said that work was due to be completed in my area around 11:15am today. It's now saying that the Hub is the problem. I've restarted and reset it, but it's still not working 🤬

• 
  ChrisBtw (@ChrisBtw___) reported 9 minutes ago

  Virgin media with the 3rd outage of the week... Cheers ya useless *****!

• 
  Andrea Cook 🧷 💙 (@F3Lollipops) reported 13 minutes ago

  @virginmedia we've had CS2004 on all channels since yesterday. I spent a long time in a live chat last night & was assured it would be fixed by 11pm last night but it's not. This is unacceptable. At what point do you compensate for not providing the service for which you're paid?

• 
  Ryan Ricardo Dunkley (@ryanricardo76) reported 14 minutes ago

  Virgin media absolutely terrible

• 
  GW (@GGWilliams72) reported 14 minutes ago

  @cdavo25 @virginmedia I had Stream Box and Broadband set up yesterday. Neither working today, tried Cust Serv’s on hold over 45 mins and still no answer! These people are as garbage as their services, spend your money elsewhere. I’m going back to @SkyUK 👍🏻👍🏻👍🏻

• 
  Yahya (@YxhyaLFC) reported 16 minutes ago

  Cheers @virginmedia Internet been down for hours with no fix even tho sent a text to say it has