Virgin Media outages and service status in Sunbury-on-Thames, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Sunbury-on-Thames, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Apr 7, 6:40 PM GMT+1.
- Internet (88%)
- Total Blackout (6%)
- Wi-fi (6%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Sunbury-on-Thames, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sunbury-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sunbury-on-Thames, England
The most recent Virgin Media outage reports came from the following cities: Hammersmith, Wandsworth, Wembley, Slough, Ashtead, Camden Town, Tadworth, Redhill, Kingston upon Thames, Brent, Brent, Paddington, Walton-on-Thames, Hampstead, and Hayes.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
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Internet | 2 hours ago |
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Hammersmith
|
Total Blackout | 7 hours ago |
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Wandsworth
|
8 hours ago | |
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Wembley
|
Internet | 23 hours ago |
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Hammersmith
|
Wi-fi | 1 day ago |
|
Hammersmith
|
Total Blackout | 1 day ago |
Nearby cities with recent reports
11 recent signals
Community Discussion
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Virgin Media Issues Reports Near Sunbury-on-Thames, England
Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:
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Shahin Ali (@ShahinA82783043) reported from Camden Town, England@virginmedia no connection since 8pm yesterday. I did all the test n reboot and as always paid my bill. Hurry up n fix the issue!!!
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Hasnat Ahmed (@hasnat2002) reported from Ealing, England@virginmedia Once again, we in W5 1JG are presented with no Broadband. It's disgraceful, we are constantly having the same issue and the same old message regarding a problem that is being fixed. Terrible service and no way to register for reduced costs during service down.
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Hasnat Ahmed (@hasnat2002) reported from Ealing, England@vmbusiness Why is your Broadband down in W5 1JG AGAIN! It's disgraceful.
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Hasnat Ahmed (@hasnat2002) reported from Ealing, England@virginmedia It appears to have been fixed, but I am not confident of the availability of the BB service in the near future. This is my frustration with the availability of the Virgin BB sevice in the W5 1JG area. I hope whatever cause for the issue has been located and corrected permanently.
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Mat Morrison (@mediaczar) reported from Paddington, England@OminousBagel @virginmedia Although I’m equally annoyed by their fault self-checking system … that requires you to be on the internet, on the same network you’re complaining is down…
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Ali Shahid Ahmed (@AliNewdawn) reported from Wandsworth, England@virginmedia I have no broadband in Wandsworth, London and there is no outage showing on your website. Can you confirm that you have an outage and what areas are affected
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Ali Shahid Ahmed (@AliNewdawn) reported from Wandsworth, England@alexdalton @virginmedia Also the outage is not shown on the virgin media website which continues to claim there are ‘no known issues’ in my area - a clear falsehood
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Ali Shahid Ahmed (@AliNewdawn) reported from Wandsworth, England@alexdalton @virginmedia @virginmedia this is really poor - please have the status corrected on your website and provide updates as to when this is going to be fixed
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tilak😎 (@tilak2) reported from Richmond, England@virginmedia #no-internet Intermittent internet for 2 weeks from Virgin Media… very disappointed. Anybody else having any trouble in the TW3 area ?
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Andrew Rose (@caperose_7) reported from Merton, England@virginmedia You just copy paste the same response. Check the service in your area. Says the service is fine yet no signal for 3 days.
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Darcy 👀 (@darce_vader) reported from Ealing, England@virginmedia WiFi service has severely spotty in W5 for 3 days in a row, making it impossible to work from home. Do you know what is going on, and if this will be an ongoing issue?
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Ian Gallosi (@IAGallosi) reported from Ealing, England@virginmedia broadband down again. Every month there’s at least one problem. Contract can’t end soon enough. So glad to be going back to @SkyUK . If you’re thinking of going with Virgin Media, stay well away! #useless #workingfromhomefail
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Steve Hodgson (@SteveHodgson1) reported from Merton, England@virginmedia what’s going on with the service in SM4? No internet, no phone, no broadband???
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Darcy 👀 (@darce_vader) reported from Ealing, England@virginmedia hi! Are you experiencing issues in London, W5? My WiFi was down for hours yesterday, and the same is happening again today. I've tried troubleshooting & factory resetting my router. Can't get online to do my job :(
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Ian Gallosi (@IAGallosi) reported from Ealing, England@virginmedia Yep. Service down. Problem in area. It happens so often it’s a joke.
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Cara-Heleny (noses too please) Stripp (@CaraLaraLa) reported from Camden Town, England@virginmedia So if you want to help, I'd like to speak to a manager please...can that be arranged?
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Cara-Heleny (noses too please) Stripp (@CaraLaraLa) reported from Camden Town, England@virginmedia Prehaps it would be better if the customer service line was set up to service customers? Not laugh at them and try to sell them business accounts as we are working from home in a pandemic. I guess I'll invest more time trying to solve your supply issue.
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Amber 🌸✨ (@AmberMcGough) reported from Kingston upon Thames, England@virginmedia I leave on Saturday, someone could of told me throughout the past two years rather than just saying ‘that’s strange nothing is showing up as not working’
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Cara-Heleny (noses too please) Stripp (@CaraLaraLa) reported from Camden Town, England@virginmedia We clearly stated that our intermittent issue, connection dropa multiple times a day and stays down for 30 mins at times, happened on both wired and wireless connections. Your operative tried to sell us a WiFi extender for an extra £5 a month - a huge rip off and fixes nothing.
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Mat Morrison (@mediaczar) reported from Paddington, England@OminousBagel @virginmedia This is what is annoying me most. They pretend to believe that their service status page is working. But they must have worked out that it isn’t.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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joshua howard (@JJLH2461) reported@virginmedia Thanks! Service status said it is fixed but still no internet access?
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🌙R (@whutbuttercups) reported@virginmedia I’m no longer a customer.
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Michael Lyle (@MichaelLyle3) reported@virginmedia Virgin certainly hasn’t been there to help thus far. A range of contradictory explanations… but basically our internet couldn’t be installed from January when we ordered, until February. So a dongle was meant to be provided in the meantime… it didn’t arrive a week later (1/2)
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Dave Robinson (@crobinson1711) reported@virginmedia @TG26267791 Had an security alarm service to day at our club, because you've changed our telephone line to a modem you've cut the alarm to the control center, this is all to suit you
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Badmanners (@JohnRelen1) reported@virginmedia And I get that feeling even sending you tweets and for one thing my body may be in bac shape but my brain is fully Active and I have full use of memory and I know that for a fact you virgin media staff think I am stupid and believe everything you tell me
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clementp (@clement_palle) reported@virginmedia @virginmedia @LutzSchueler as expected you guys again moved it to tomorrow 16:00 hrs. I can’t believe this. It looks like someone is just fooling around with date & time rather than really fixing it. It’s been 1 week now ! Virgin Media Techs take 1 week to fix an area issue ?
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James (@liveindetail) reported@virginmedia I received a text to say there was an outage in my area and that my engineer visit has been cancelled. A MAC address I didn't recognise was logged into the admin page on the Virgin router so I presume this was you doing some remote diagnostics?
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Cally 🇧🇧 (@callum_newsam18) reported@virginmedia Hi, We’ve been disconnected from our Wi-Fi since Friday. An engineer came to fix a neighbour’s internet access…ever since we’ve been disconnected. Another engineer came on Monday to assess the situation and said that we need to get a new line run into our house…
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Michael Lyle (@MichaelLyle3) reported@virginmedia The service that has been provided since my family decided to join you has been ATROCIOUS. The worst I have ever experienced. It has been two weeks without intègrent service or promised internet dongle. TWO WEEKS. Utterly shameful.
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Adrian Mack 💙 (@graveneycl) reported@virginmedia The point is that the broadband service is no closer to being fixed after five days. None of the other fix times have been correct, so having an impossible one makes no odds as nothing is actually happening.