Virgin Media outages and service status in Sunbury-on-Thames, England

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sunbury-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sunbury-on-Thames, England

The most recent Virgin Media outage reports came from the following cities: Hounslow, Hammersmith, Wandsworth, Slough, Ashtead, Kingston upon Thames, Walton-on-Thames, Hayes, Leatherhead, Southall, Mitcham, Merton, Greenford, Ashford, and West Byfleet.

City	Problem Type	Report Time
Hounslow	Wi-fi	20 hours ago
Hammersmith	Internet	1 day ago
Hammersmith	Total Blackout	1 day ago
Wandsworth	E-mail	1 day ago
Hammersmith	Wi-fi	2 days ago
Hammersmith	Total Blackout	2 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

• 
  Nada Tharanee (@ntharanee) reported 1 minute ago from Sutton, England

  @virginmedia #VirginMediaoutage It keep continue in most of the places. But , Virginmeadia not taken any progressive action from last Nov. Really frustrating service nowadays! After merging with O2, it’s disastrous. Even O2 network also worst in UK….

• 
  RICHARD GRIFFITHS (@Griffo2018) reported 1 minute ago from Spelthorne District, England

  @virginmedia once again I have no Virgin media services at my home. I can’t even log in to my Virgin media app or access the Virgin media website by using my phone data. I have no way of checking the service status. TW15 area

• 
  Raynes Park Lib Dems (@RPLibDems) reported 11 minutes ago from Merton, England

  @virginmedia @RichMeader Could the web page be updated with the fix date please so people can plan accordingly?

• 
  🎤Toby Gilles🎤 (@tobygilles) reported 12 minutes ago from Hounslow, England

  @virginmedia Will it be a quick fix?

• 
  traymca 💙 (@traymca) reported 14 minutes ago from Worcester Park, England

  @virginmedia this is getting ridiculous now! What’s happening with your service again today!!! Trying to watch on @BBCiPlayer and it buffers every 30 seconds!! Can’t watch anything and accessing websites including your own is so painful #virginmediadown #virginmedia

• 
  Robert Hallam (@Robertfhallam) reported 26 minutes ago from Spelthorne District, England

  @virginmedia why oh why everytime I want to watch footie on Sky sports Red button it never ever works!!

• 
  John T Davies 💙🇺🇦💛 (@jtdavies) reported 29 minutes ago from Ealing, England

  @virginmedia We had issues last month, a nice engineer came (Mohamed) and said it was a local problem. I reported it on the phone again on Tuesday (Aqeelah), she said there are local problems (again). I fed up wit this, it’s been a week of impossible internet, day and night!

• 
  John carroll (@Johnboy82903002) reported 32 minutes ago from Brentford, England

  @virginmedia Good morning, This is the 3rd day with no broadband. You have conflicting messages as to whether there is an issue or not, and whether it has been fixed or not. I have been unable to speak to anyone or log a call out. Can someone please help

• 
  Oliver Fatyol (@IstvanOFatyol) reported 36 minutes ago from Ealing, England

  @virginmedia Since w/c 22Aug my wife and I continuously keep checking the service status which gets updated and deadline pushed back. Nobody with virgin has broadband or TV for over 3 weeks now without explanation or a decent update

• 
  SusannJerry (@MrsJerryTweets) reported 36 minutes ago from Hounslow, England

  @8252Hazel @virginmedia Yes it has been unreliable for a week now. Their customer phone line goes straight to voicemail. Monthly bill goes up by£9 this month for such a poor service.

• 
  Staffora (@staffora) reported 43 minutes ago from Kingston upon Thames, England

  @virginmedia is there an known outage in KT2 area? Have no broadband or TV.

• 
  jrd1982 (@thefitebegins) reported 44 minutes ago from Hillingdon, England

  @virginmedia Yet again Virgin Media is down and yes I have tried the checker. Why are services with VM constantly going down across the UK?

• 
  Shaun (@Shaun1799) reported 45 minutes ago from Kingston upon Thames, England

  @virginmedia having problems with my wifi would you help me out

• 
  Geoff Rogers (@GeoffRogersEU) reported 50 minutes ago from Hersham, England

  @virginmedia @FeelitWorking I think the OP is airing his frustration at the fact that he has to ask for discount at the end of the contract. VM does not do this with its business customers (I know as a former very satisfied business customer) so why should it apply to consumers? To be fair, Sky, BT, Talk…

• 
  RICHARD GRIFFITHS (@Griffo2018) reported 51 minutes ago from Spelthorne District, England

  @virginmedia I have been a customer for over 10 years,left for 7 days now with out broadband & home phone. I am being push from pillar to post with reasons.A engineer was meant to be with me from 4pm onwards to now be told no one can come. Shocking service / long term customer.😡

• 
  peter james wigley (@pjwigley) reported 53 minutes ago from Kingston upon Thames, England

  @virginmedia how can you watch catch up on the 360 it’s the worst upgrade I have ever done

• 
  Oliver Fatyol (@IstvanOFatyol) reported 57 minutes ago from Ealing, England

  @virginmedia It is incredible, what you're doing is just pushing the date on your service page to one week to another. We don't have Internet for two months now! What are your engineers doing? I am going to cancel your contract and I will go with an better provider. @virginmedia #virginmedia

• 
  Deano (@Deano1969) reported 58 minutes ago from Wandsworth, England

  @virginmedia So. Would you like me to provide details of the complaint? My reference number maybe? Somewhere to direct message? Or do I just waste a huge amount of time hanging on the line to get back to where I started?

• 
  Stuart the Copywriter (@StuartTarn) reported 59 minutes ago from Spelthorne District, England

  A combination of @OpenreachHelp‘s incompetence by cutting through the internet cable outside my house and @virginmedia no showing for an engineering visit to fix it has me having to run my business through my phone hotspot until Friday. That’s if they show up, of course.

• 
  Joana (@JoanaLoGomes) reported 59 minutes ago from Merton, England

  Hey @virginmedia. Any chance the Broadband issue is getting fixed soon in SW17? I’m working from home tomorrow, so this is a bummer really!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Garry (@paragaz) reported 2 minutes ago from Streetly, England

  @virginmedia hey. I am trying to speak to someone about my account but turns out nobody recognises my account number. Can you PM me to organise calling me please. I've tried the text message service

• 
  Tiz (@Tiz1132667) reported 2 minutes ago

  @virginmedia It's becoming ridiculous the amount of times "there is an outage in my area." Think it may be time to move to another provider!

• 
  Simon Brennan (@Simon909) reported 8 minutes ago

  @virginmedia Another weekend and another broadband outage in Fareham, do believe this is the fourth in succession in my area. Please sort it out as it’s becoming too predictable. Funny thing is you want me to renew my package at £80.00 per mth, not worth it and looking elsewhere

• 
  Bob (@madjack1300) reported 11 minutes ago

  @virginmedia How come my wifes phone bill has gone up from £7.80 Feb to March then £10.30 March to April .It looks like another customer for Gifgaff

• 
  Nick Sloan (@sloany1976) reported 12 minutes ago

  @virginmedia Anyone available to help get me logged in? I have an account but wether on browser or on the app I keep getting the same issue

• 
  🏴󠁧󠁢󠁥󠁮󠁧󠁿NEWARK LAD 18+ 🔞🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@NEWARKLAD) reported 15 minutes ago

  @virginmedia 256mb but I read you was upgrading everyone to the hub 5?I've had nothing but trouble with the hub 4

• 
  Cunno (@CunnoRed) reported 15 minutes ago

  @VirginMediaNews Virgin media , RTE all bought an paid for. ANY PERSON who is against this protest is a FF FG Supporter they voted them in and have no problem with the soaring costs of everything. Anyone saying just get on with it obviosuly has a cushy life bought houses for **** all way back

• 
  Pablo (@pyrcroft) reported 15 minutes ago

  @virginmedia @Ofcom, why doesn't ofcom do anything about the extremely bad service at Virgin Media?, several phone calls, at least 10hours, messages on here, and STILL they are unable to resolve access to my account!!!!!!!!

• 
  Reformed Prisoner (@formerprisoner_) reported 21 minutes ago

  . @virginmedia are the most useless, care-less, let down of a company in existence. If you are considering going with them for broadband. Please don’t. Their technicians do half a job, cancel a thousand times and their customer support is outsourced to some foreign country.

• 
  HTL83 (@HTL832) reported 25 minutes ago

  @virginmedia can someone for the life of me help me out with this linked Virgin & 02 apps, can’t sign into my Virgin app, as my Virgin and 02 are u der two different emails. So tried merging them 3 times now! And still no joy!! can’t log into my Virgin at all! I’m so frustrated