Virgin Media outages and service status in Sunbury-on-Thames, England

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sunbury-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sunbury-on-Thames, England

The most recent Virgin Media outage reports came from the following cities: Twickenham, Hammersmith, Southall, Northolt, Hounslow, Uxbridge, Greenford, Addlestone, Brentford, Slough, Windsor, Chertsey, Wandsworth, Sutton, and Mitcham.

City	Problem Type	Report Time
Twickenham	Internet	1 day ago
Hammersmith	Wi-fi	1 day ago
Southall	Internet	1 day ago
Hammersmith	Internet	2 days ago
Hammersmith	Wi-fi	2 days ago
Hammersmith	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

• 
  Nada Tharanee (@ntharanee) reported 3 seconds ago from Sutton, England

  @virginmedia #VirginMediaoutage It keep continue in most of the places. But , Virginmeadia not taken any progressive action from last Nov. Really frustrating service nowadays! After merging with O2, it’s disastrous. Even O2 network also worst in UK….

• 
  Rana Rahman (@ranaraptor) reported 15 seconds ago from Wandsworth, England

  @virginmedia My broadband is finally back on. But after this latest horrific outage, I am now actively searching for a new provider. #virginoutage

• 
  James Brown (@JammieBun) reported 29 seconds ago from Hillingdon, England

  Hi @virginmedia. I’ve tried phoning you with a complaint, but the calls get shunted into weblink hell. I’ve submitted two complaints through your site which have mysteriously disappeared from my account. And on Twitter the links you send for an online chat only ever lead …

• 
  Umar 馬 ➡️ 🇨🇭 (@UF1902) reported 6 minutes ago from Hounslow, England

  @PandemicEU @virginmedia It's been happening for weeks. All I get when I call customer service are excuses.

• 
  ☆ Liezel ☆ (@liezel_t) reported 11 minutes ago from Merton, England

  @virginmedia Well, no one bothered to turn up, called to chase and still not here past the time they told me on the phone they would arrive. Usual excellent service I have come to know from you 🥳

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 13 minutes ago from West Molesey, England

  @AnishModgil @virginmedia In my experience No. and when I asked for money back last time they told me there had to be a complete service loss for a certain number of days!!!! Maybe time to contact the #Ombudsman

• 
  Mike Fuller (@ninepine) reported 19 minutes ago from Banstead, England

  @YodelOnline OK have sent DM with details of the *Three* shipments @virginmedia have now sent due to their faulty software or equipment none of which shipments have been provided with a two hour delivery window by the carrier @YodelOnline as promised. Truly awful customer service.

• 
  jeanne smith (@jeannesmith1) reported 23 minutes ago from Hillingdon, England

  @virginmedia will lose my money as a loyal customer of 20 years standing, by slapping a 120% rise on my next contract due to start in November! Who else has seen such a massive percentage rise?

• 
  Gabor (@GaborPfalzer) reported 25 minutes ago from Hammersmith, England

  @AlexanderTroup @virginmedia I guess there is a retention quota of some sort, that needs to be hit for some big wig get a big fat bonus. Especially, since we staying a customer anyway, just different account.

• 
  Rana Rahman (@ranaraptor) reported 27 minutes ago from Wandsworth, England

  @virginmedia It’s still not working!! I have this message from your site, “There's a broadband issue in SW11 XXX. Thanks for your patience while we work to fix things as quick as we can. You've registered that an area fault causing a loss of broadband service is affecting you.”

• 
  Mike Fuller (@ninepine) reported 28 minutes ago from Banstead, England

  @virginmedia Talked 150 who managed to change one error message for another! Total #fail so far by @virginmedia

• 
  Tom Vincent (@TomboBrewster) reported 33 minutes ago from Egham, England

  Not a great start by @virginhelp @virginmedia Engineer doesn't turn up and now 90mins and waiting on hold to find out what the issue is. Annoying we had to leave @skytv because of their broadband speed in the new house.

• 
  Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported 33 minutes ago from Merton, England

  @virginmedia your system says it can’t see any fault on my services but that it can’t run a test on them. Something is wrong clearly, please offer me some support so I can begin my working day at some point.

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 40 minutes ago from West Molesey, England

  @virginmedia The service page doesn’t work, or says there are no known faults. I’ve been going round in circles with this all week 🤬

• 
  Fred 🇻🇨🤌🏽 (@Hairouna92) reported 43 minutes ago from Richmond, England

  @virginmedia internet has been awful in the whole of the TW11 area for the last 24 hours. Fix please

• 
  RICHARD GRIFFITHS (@Griffo2018) reported 44 minutes ago from Spelthorne District, England

  @virginmedia I have been a customer for over 10 years,left for 7 days now with out broadband & home phone. I am being push from pillar to post with reasons.A engineer was meant to be with me from 4pm onwards to now be told no one can come. Shocking service / long term customer.😡

• 
  Jeff Brown (@fadermonkeyking) reported 48 minutes ago from Richmond, England

  @virginmedia weekend only landline calls inclusive. Guess what? Christmas Day, a Sunday and the line’s dead. Self help in the app goes through everything, noise on line, nuisance calls etc but no option of dead line. Tried different handset. #bahhumbug

• 
  Ravinder Judge (@judge_ravinder) reported 56 minutes ago from Hounslow, England

  @virginmedia surprise surprise once again the connection is lost between the hub and box, only lasted a day. There are no words for the service you are providing and lack of resolution

• 
  Stephen Champion (@Champs707007) reported 58 minutes ago from Wandsworth, England

  Again my Virgin Media broadband has shat itself. Shows it’s connected to the net but with zero download zero upload yet service checks says no problems In your area. Can’t wait to leave fed up of this

• 
  Bhavin (@Bhavinmaru2020) reported 59 minutes ago from Hillingdon, England

  @virginmedia I am loosing signal intermittently. Not great!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Roy Cadge (@RoyCadge) reported 44 seconds ago

  @virginmedia Try no, I don't have time for your company anymore! Had a hour call and as the person did like me saying come back with a better offer they hung up on me! Not very good customer service team! Now removed me from all your systems! Do not hold my data anymore!

• 
  Lisa (@LisaRacheal) reported 5 minutes ago

  Worst company ever @virginmedia They say the same thing over and over again instead of just sending an engineer to actually fix it. I don’t work for you, you take my money so provide the service

• 
  Neil is an adult human male homosexual (@nlpedwards) reported 10 minutes ago

  Hi @virginmedia… are there any issues with broadband in TW2… box keeps resetting

• 
  Amrit Phull (@Amrit_Phull) reported 12 minutes ago

  @virginmedia You have an outage again to all services - broadband and tv. This is 3rd time in 6 months………you are the most pathetic communication company. Stop spending hundreds of thousands on your annoying TV ads, and use that money to improve your ******* service!!!

• 
  Enrique Guadiz (@EnriqueGuadiz) reported 13 minutes ago

  @virginmedia No need to send a DM. Managed to fix the issue. Thanks

• 
  FoundNemo (@NemoH666266) reported 17 minutes ago

  I'm so unbelievably ****** off that @virginmedia have **** the bed with streaming Sky Sports + and not even taking responsibility for it. Trying to say there isn't an issue. We pay for a service and spend all day looking forward to watching the game and nope...doesn't work

• 
  pat (@wfc2000uk) reported 24 minutes ago

  @LutzSchueler @virginmedia we hade no broadband for 3 days or so no, my contract don’t run out till may, I need to cancel and get a more reliable service my with is terminal ill and , she needs the wi fi and the home service as matter for emergency’s,please could you help in this

• 
  Dide (@dide_oluwa) reported 24 minutes ago

  @virginmedia Search shows no outage in my area How do you explain the lack of cell signal on multiple devices using your network

• 
  Jacqueline Bolton (@JacquelineBolto) reported 26 minutes ago

  @virginmedia How do I report the broadband outage? You chatbot is hopeless

• 
  oodaluke 🇺🇦🇪🇺 (@oodaluke) reported 27 minutes ago

  @virginmedia @D4N7O Rubbish, not working here either