Virgin Media outages and service status in Sunbury-on-Thames, England

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sunbury-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sunbury-on-Thames, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Hounslow, Slough, Ealing, Brentford, Wandsworth, Feltham, Hayes, Addlestone, Mitcham, Southall, Walton-on-Thames, Sutton, Surbiton, and Epsom.

City	Problem Type	Report Time
Hammersmith	TV	14 minutes ago
Hounslow	Internet	21 hours ago
Hammersmith	E-mail	23 hours ago
Slough	TV	1 day ago
Hammersmith	Internet	2 days ago
Ealing	TV	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

• 
  Mike Fuller (@ninepine) reported 50 seconds ago from Banstead, England

  @virginmedia Talked 150 who managed to change one error message for another! Total #fail so far by @virginmedia

• 
  Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported 5 minutes ago from Merton, England

  @virginmedia is there a fault in the SW20 area? No internet since last night and your service checker is not working either.

• 
  Marco Olevano, CFA (@MarcoOlevano) reported 9 minutes ago from Hounslow, England

  @virginmedia good evening, been battling with intermittent connectivity issues on your fibre broadband last 2 months. Have called your technical team before who just make you do the old school reboot which hasn't helped. Not quite sure why i am paying for a service not working

• 
  RICHARD GRIFFITHS (@Griffo2018) reported 9 minutes ago from Wandsworth, England

  @virginmedia No package has come today for my hub replacement. No text by who bringing it today as promised by VM . I am waiting still going in to the 10th day of no service from VM. Any update ?

• 
  Andrew Wood (@andrewlwood) reported 9 minutes ago from Hounslow, England

  @virginmedia This problem is still here; internet has been sporadic all day, dropping out for several minutes at a time. You are not reporting any issues on your coverage tracker however.

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 10 minutes ago from West Molesey, England

  @virginmedia ‘Helpline’ completely useless! Just sends me a text to a link to check my service 😳 What is going on???? #VirginMedia #UnhappyCustomer #NotOk

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 10 minutes ago from West Molesey, England

  @virginmedia My problem is that the fix time is 24 hours! That’s really not ok

• 
  Deano (@Deano1969) reported 13 minutes ago from Wandsworth, England

  @virginmedia So. Would you like me to provide details of the complaint? My reference number maybe? Somewhere to direct message? Or do I just waste a huge amount of time hanging on the line to get back to where I started?

• 
  RICHARD GRIFFITHS (@Griffo2018) reported 13 minutes ago from Spelthorne District, England

  @virginmedia I have been a customer for over 10 years,left for 7 days now with out broadband & home phone. I am being push from pillar to post with reasons.A engineer was meant to be with me from 4pm onwards to now be told no one can come. Shocking service / long term customer.😡

• 
  Kwame Gyamfi (@Kwame916) reported 16 minutes ago from Wandsworth, England

  Virgin Media - prices up, service down. Useless, useless, useless. #VirginMedia

• 
  Jessica Carmody (@JessicaCarmodyV) reported 20 minutes ago from Richmond, England

  @virginmedia I need to complain about your customer services. I’ve had multiple issues with a new contract I took out 31/01 this year. No manager has contacted me to follow up (after weeks since complaining) & yr customer sales centre is harassing me with calls. Pls contact me.

• 
  Mark Ryan (@MarkGRyan) reported 21 minutes ago from Ealing, England

  Once again @virginmedia let us down with internet in W13 area ... not a good service at all

• 
  Trevor (@TRSafcw) reported 27 minutes ago from Headley, England

  @Leemhammond @virginmedia Same on Now TV, must be a Sky issue.

• 
  SusannJerry (@MrsJerryTweets) reported 31 minutes ago from Hounslow, England

  @8252Hazel @virginmedia Yes it has been unreliable for a week now. Their customer phone line goes straight to voicemail. Monthly bill goes up by£9 this month for such a poor service.

• 
  Shaun (@Shaun1799) reported 40 minutes ago from Kingston upon Thames, England

  @virginmedia having problems with my wifi would you help me out

• 
  Urban Edge Capital (@UrbanEdgeCapit1) reported 43 minutes ago from Brentford, England

  @virginmedia Can you please fix the broadband in the NW9 0TE area. Its been 5 days already. 😪

• 
  Raynes Park Lib Dems (@RPLibDems) reported 44 minutes ago from Merton, England

  @virginmedia @RichMeader Could the web page be updated with the fix date please so people can plan accordingly?

• 
  RICHARD GRIFFITHS (@Griffo2018) reported 53 minutes ago from Spelthorne District, England

  @virginmedia once again I have no Virgin media services at my home. I can’t even log in to my Virgin media app or access the Virgin media website by using my phone data. I have no way of checking the service status. TW15 area

• 
  mara penzo (@magma62) reported 53 minutes ago from Brentford, England

  @virginmedia I know where to check, thanks! My problem still persist! It's Friday night and I have no Internet?! Why? They have been carrying out works for weeks now. I think I need a compensation. Why am I paying money for no service?

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 54 minutes ago from West Molesey, England

  @virginmedia Thank you. It’s so stressful when working from home and only being able to use my mobile phone to do anything! Netflix now finally working. What was the problem?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bhavin (@Bhavinmaru2020) reported 3 minutes ago

  @virginmedia why is my internet down in the morning this is the 3rd day in a row! I have checked status every day keeps saying intermittent loss!

• 
  Darren Hayes (@darrenhayes1973) reported 5 minutes ago

  @virginmedia I will be cancelling my account anyway after this and subsequent poor service after it

• 
  Fifa World cup IPTV (@jofraojju) reported 6 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @ offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  mark teasel💙💙💙 (@Mteasel67) reported 10 minutes ago

  @virginmedia Hi , my broadband contract with you is finishing today and I will be changing to another supplier. My DD payment is on the 26th of the month , am I ok to cancel my DD to you now ?

• 
  Robbie Humphries (@RobbieH1972) reported 13 minutes ago

  @Ben_Scallan @Glic16 @griptmedia Fair play to you Ben for calling these clowns out 👏👏👏 something you will never see from Rte / virgin media/ newstalk etc.. because they are all on the government payroll

• 
  Stoneycat ≅ 🏳️‍🌈💚🏳️‍⚧️ (@stoneycatt) reported 14 minutes ago

  @ClaimDeparx7p0 No chance. Making a fake account to try and get info out of people trying to fix a problem is pretty ******. Are you aware they are doing this @virginmedia ?

• 
  MeddazzaDuranie (@duranie1000) reported 16 minutes ago

  @virginmedia That is not good enough. I need my service back today. Someone at the property WFH and has not been able to work for a week

• 
  Sandra Robinson (@mrsluc) reported 17 minutes ago

  @YeshuaFoxtrot @virginmedia I read on here everyday about issues, I have to be honest they are the best I've had. Three years and never an issue, well apart from the persistant cold calls. I sympathise with people who do, I was with Sky and had to reset my modem 3 times a day.

• 
  @CyberRebel (@CyberRebel4) reported 17 minutes ago

  @virginmedia Where have all my recordings gone?! Absolutely nothing there, no planned recordings 0% I paid for a month's service and have nothing having returned from holiday!!

• 
  James Prosser (@buzzkilljames) reported 19 minutes ago

  @virginmedia I've requested to return equipment multiple times through chat bot but the promised return pack never arrives. Please can you help me receive one?