Virgin Media outages and service status in Sunbury-on-Thames, England

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sunbury-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sunbury-on-Thames, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Southall, Ealing, Woking, Wandsworth, Addlestone, Hayes, Walton-on-Thames, Northolt, Greenford, Richmond, Hounslow, Mitcham, Ashtead, and Epsom.

City	Problem Type	Report Time
Hammersmith	Internet	2 hours ago
Southall	Wi-fi	3 hours ago
Southall	E-mail	4 hours ago
Ealing	Internet	5 hours ago
Hammersmith	Wi-fi	5 hours ago
Hammersmith	Internet	19 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

• 
  Urban Edge Capital (@UrbanEdgeCapit1) reported 5 minutes ago from Brentford, England

  @virginmedia Can you please fix the broadband in the NW9 0TE area. Its been 5 days already. 😪

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 6 minutes ago from West Molesey, England

  @virginmedia Thank you. It’s so stressful when working from home and only being able to use my mobile phone to do anything! Netflix now finally working. What was the problem?

• 
  Jeff Brown (@fadermonkeyking) reported 9 minutes ago from Richmond, England

  @virginmedia Second tweet! Trying to cancel appointment. App only lets me reschedule, not cancel.

• 
  Bhavin (@Bhavinmaru2020) reported 10 minutes ago from Hillingdon, England

  @virginmedia I am loosing signal intermittently. Not great!

• 
  itsnotOK (@itsnotO56763609) reported 10 minutes ago from Spelthorne District, England

  @virginmedia when are you going to return my call. Phoned customer service on Thursday, Aggie promised to call back, but still hasn't 😕

• 
  💋unknown💋 (@unknown45523435) reported 12 minutes ago from Hillingdon, England

  Virgin media down all over it seems… need #Internet what’s wrong with you @virginmedia

• 
  Robert Hallam (@Robertfhallam) reported 16 minutes ago from Spelthorne District, England

  @virginmedia why oh why everytime I want to watch footie on Sky sports Red button it never ever works!!

• 
  Rana Rahman (@ranaraptor) reported 24 minutes ago from Wandsworth, England

  @virginmedia Do you have a date/time? What is the tech issue? I’m trying to run a business remotely, and Virgin is severely letting me down unfortunately. #virginoutage #virginmediadown

• 
  traymca 💙 (@traymca) reported 27 minutes ago from Worcester Park, England

  Problems again with @virginmedia in Oxford!! When will you get this sorted #virginbroadband #virginmediadown

• 
  John lumb (@Johnlumb67) reported 32 minutes ago from Richmond, England

  @virginmedia Thanks do you have a number that will A: Answer the call B: Answer within 1 week. C: Actually understand my problem. I have had bad experiences on the phone with VM

• 
  Matt Gardner (@FuzzyPixels) reported 33 minutes ago from Slough, England

  @MadKingGlyn @virginmedia They used to be fantastic, but in the last year or two have had consistent issues

• 
  Jeff Brown (@fadermonkeyking) reported 42 minutes ago from Richmond, England

  @virginmedia I’m trying to cancel an engineer appt next week. Followed online instructions but only option I get is to re-book for a different time. No option to cancel. And I don’t have time to wait for a response from you if I phone! Help!

• 
  Ross Harvey aka The Project (@rh_theproject) reported 44 minutes ago from Hillingdon, England

  @virginmedia Not ******* good enough ,you charge me the earth promising the best Gig 1 and I have had problems ever since taking that upgrade ,

• 
  RICHARD GRIFFITHS (@Griffo2018) reported 44 minutes ago from Spelthorne District, England

  @virginmedia once again I have no Virgin media services at my home. I can’t even log in to my Virgin media app or access the Virgin media website by using my phone data. I have no way of checking the service status. TW15 area

• 
  SusannJerry (@MrsJerryTweets) reported 45 minutes ago from Hounslow, England

  @virginmedia broadband down since 7am today and intermittent for a week. Your customer phone line cuts off. You are adding 10% to my monthly bill for an appalling Service. What is the excuse?

• 
  maureen robert (@morish1) reported 48 minutes ago from Hillingdon, England

  @virginmedia This is false advertising. My broadband goes off more than it’s on and then it is so slow. I have lost count on the times I have called the help line. I have rebooted routinely, it works for a while then off again. I have had enough now as enough is enough!!!

• 
  Jacqson (@JacquelineCabl9) reported 50 minutes ago from Spelthorne District, England

  @virginmedia How do I cancel without more incurred costs and wasted time

• 
  Mrs R (@KateRenton) reported 52 minutes ago from Merton, England

  @Chelsea1504 @virginmedia That’s why we got rid of ALL providers, the customer service and costs were awful.

• 
  Andy Walker (@educationforum) reported 53 minutes ago from Worcester Park, England

  @virginmedia Your customers pay enough to expect 24 hour support. Do better.

• 
  Ravinder Judge (@judge_ravinder) reported 56 minutes ago from Hounslow, England

  @Spongette1982 @virginmedia I agree especially when this issue has been ongoing and still not resolved.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jack 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@kriegarjack) reported 6 minutes ago

  @JamieGBarry @virginmedia They have the absolute worst customer support these days too. Virgin media was great before they merged with O2. Now they are absolute garbage

• 
  WeHearYou (@WeHearYou2020) reported 6 minutes ago

  @virginmedia @rafthemaster They offer an awful service. When there was a national outage a fee weeks ago our main box coincidentally went off and stopped working. Spent nearly two hours on the phone waiting and then trying to explain our problem. We were promised a new box. Still waiting. Shocking service.

• 
  DJ_rkzr86 (@DjRkzr86) reported 9 minutes ago

  @PeteUK7 @itsendeavour @virginmedia Spoiler alert, they won't. Feedback it's nothing else than automated spam to decive customers they care. I've been with virgin almost decade and at least half of it was my negative feedback and they services only getting worst.

• 
  Adam (@Adam83492464721) reported 13 minutes ago

  @Nasher6328 @JamieGBarry @virginmedia Nah **** that. If I need to go through the song and dance anyway I may as well switch and get whatever freebies they throw to new customers. It’s just a stupid system that doesn’t reward loyalty and means we all have to waste our time every 2 years.

• 
  HonestDan (@honestdan07) reported 18 minutes ago

  @PeteUK7 @virginmedia Put a complaint of harassment and as executor you have suffered additional upset and stress from the constant emails or letters and that you had correctly notified them some time ago. Also make a complaint to ofcom and trading standards.

• 
  Nathan Coyne (@Coyn_3) reported 18 minutes ago

  @virginmedia internet is down and out I have no power what do ever leading to my router ? What seems to be the problem ?

• 
  K D (@kevdev83) reported 21 minutes ago

  @JamieGBarry @virginmedia Hilarious your being charged at all with service down for a week or two now nationally they should stick some of that cash in the hackers bank so service can resume

• 
  Mark Logan | Ecommerce Consultant (@mlogandigital) reported 25 minutes ago

  So you get a bill from @virginmedia to say your bill is doubling from tomorrow but can't get in touch with anyone on support to sort it out. @skytv just come and take my money

• 
  Noëlle Ombre de la Rue (@noelle_nole1) reported 28 minutes ago

  @PeteUK7 @virginmedia The most frustrating for me was trying to cancel my husband’s mobile phone contract. In the end I lost it and told them they could sue his estate. As if by magic a supervisor appeared and sorted it out.

• 
  MerlinJ (@HamsterSick) reported 29 minutes ago

  I absolutely detest @virginmedia I crave the end of the contract this year. Dog **** service.