Virgin Media outages and service status in Sunbury-on-Thames, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Sunbury-on-Thames, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Apr 7, 6:40 PM GMT+1.
- Internet (88%)
- Total Blackout (6%)
- Wi-fi (6%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Sunbury-on-Thames, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sunbury-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sunbury-on-Thames, England
The most recent Virgin Media outage reports came from the following cities: Wembley, Hammersmith, Slough, Wandsworth, Ashtead, Camden Town, Tadworth, Redhill, Kingston upon Thames, Brent, Brent, Paddington, Walton-on-Thames, Hampstead, and Hayes.
| City | Problem Type | Report Time |
|---|---|---|
 Wembley
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Internet | 10 hours ago |
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Hammersmith
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Wi-fi | 17 hours ago |
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Hammersmith
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Total Blackout | 17 hours ago |
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Hammersmith
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Internet | 1 day ago |
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Hammersmith
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Internet | 1 day ago |
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Hammersmith
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Internet | 1 day ago |
Nearby cities with recent reports
11 recent signals
Community Discussion
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Virgin Media Issues Reports Near Sunbury-on-Thames, England
Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:
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Ravinder Judge (@judge_ravinder) reported from Hounslow, England@virginmedia Why is the connection between the internet and tv constantly going having to reboot modem all the time. Sick of this issue as not once in a while happening for a month on & off, more everyday in the last two weeks. This is not the service I expect for how much I pay.
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(An)TonyM 🇺🇦 (@wowbaggerish) reported from Epsom and Ewell District, England@virginmedia Yes, apparently you have an engineer working on it. If hoping the 20 hour estimated fix time is overly pessimistic!
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Marta (@itsmartamoya) reported from Merton, England@virginmedia I have had replies from a bot but impossible to speak to the agent. I will put a formal complaint if I don’t hear from an agent.
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R. Aaron (@aaronuart) reported from Merton, England@virginmedia I rebooted, called the number, it says there is a known issue in my area and engineers are working on it. Does this take 5 days to fix? I try the status online and it tells me everything is fine but it isn’t. Is there anyone looking at this. I’ve never had an issue last this long
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Emma Churcher-Holt (@emmalouchu) reported from Camden Town, England@virginmedia Even this link isn't working. Takes me to the auto bot/live chat messaging service which has no use at all as no one is actually responding.
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Ravinder Judge (@judge_ravinder) reported from Hounslow, England@Spongette1982 @virginmedia I agree especially when this issue has been ongoing and still not resolved.
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🎤Toby Gilles🎤 (@tobygilles) reported from Hounslow, EnglandHas anyone with @virginmedia got the @SkySports red button working? I genuinely think it’s never worked for me and I’ve had Virgin for about 5 years now. I just wanna watch #Watfordfc. I’m paying enough, why do I not get the service?
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Emma Churcher-Holt (@emmalouchu) reported from Camden Town, England@virginmedia Even this link isn't working. Takes me straight to auto bot/live chat messaging service and there is no one actually responding.
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Lusitano71 (@Lisboadolphin71) reported from Camden Town, England@virginmedia no services for all 5 days now! Your customer care is appalling! And, apparently, nothing is wrong, according to your website. Bad!!
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Mike Fuller (@ninepine) reported from Banstead, England@virginmedia Have raised a complaint but this is being dealt with by someone only capable of copying and pasting a series of platitudes into a superficial and thoughtless email. No intelligence or attempt to understand and address the issues. Pathetic. Still not fixed.
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Rana Rahman (@ranaraptor) reported from Wandsworth, England@virginmedia My so called ‘ultrafast, reliable fibre-optic broadband’ has been down all day (!). Unacceptable 😡
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Haider Al-Rekabi 🏴☠️ (@HaiderAlRekabi) reported from Spelthorne District, England@virginmedia mobile outage TW18 1DT no data no calls and most importantly no way to contact Tech support!
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Oliver Fatyol (@IstvanOFatyol) reported from Ealing, England@virginmedia It is incredible, what you're doing is just pushing the date on your service page to one week to another. We don't have Internet for two months now! What are your engineers doing? I am going to cancel your contract and I will go with an better provider. @virginmedia #virginmedia
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Mike Fuller (@ninepine) reported from Banstead, England@YodelOnline OK have sent DM with details of the *Three* shipments @virginmedia have now sent due to their faulty software or equipment none of which shipments have been provided with a two hour delivery window by the carrier @YodelOnline as promised. Truly awful customer service.
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Cate McLaurin (@madebycatem) reported from Camden Town, EnglandHello @virginmedia I get that things break sometimes. Do you think there’s a way you cld keep customers informed about how long it might take to fix it? I’ve tried your status page which tells me both that there’s no issue in our area and also that there is an issue . .
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Andrew Wood (@andrewlwood) reported from Hounslow, England@virginmedia another outage in Tw8. This has been a regular problem over the last three weeks. It’s messing with my business and now my family movie night. Are you aware, and when will it be sorted?
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Mike Fuller (@ninepine) reported from Banstead, England@virginmedia Callback should have happened days ago. Now the person on 150 says that you failed to complete a process. They then tried to miss-sell me an upgrade to my package. Still not fixed but "should be" in a few hours! I doubt it. Abysmal deceptive service.
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Muloongo Muchelemba (@muloongo) reported from Kensington, England@virginmedia Why is the broadband service down today?! It’s been patchy all week. For the price we are paying every month, we expect better than this… #virginmedia
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Mike Fuller (@ninepine) reported from Banstead, England@virginmedia Talked 150 who managed to change one error message for another! Total #fail so far by @virginmedia
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Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Me2u (@Me2unotu2me) reported@virginmedia ur tv service has crashed
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Gallery Antiques, Vintage and Collectables (@galleryantiques) reported@virginmedia I mean takes an age to dial and I don't hear ringing, obviously having trouble connecting to virgin?
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Kelly (@KMulholland20) reported@virginmedia brand new box error CS6031 when we try to record. Told there was an outage when I called yesterday I was told it would be sorted today. It’s not. Please help
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Mary O'Mahony (@moll_doll_88) reported@virginmedia Its also not a broadband issue its just mobile issue
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jesse van der mescht (@JesseMescht) reported@virginmedia I have got through and no one can help me. This has just been escalated to a manager who has spoken to the PIC team and is not happy with how they have treated me. Again, told they will call me back. So now I wait. Your service is awful to say the least.🤬
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Abdul Jabbar (@AJHUD) reported@virginmedia It was t letting me through and told me to reboot my router. That’s it. Never actually spoke to a person.
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Paul Wingrove (@Paul_Wingrove) reported@virginmedia perhaps you wld like to tell us what the problem is that takes between 7 and 14 days to fix?!
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jsan1972 (@jsan1972) reported@virginmedia I should have received a callback from a Manager today regarding my complaint. The Managers name is Sophie. I have DM’d you the complaint number. If you cannot get them to contact me then I will take this as non compliance and go directly to OfCom. #virginmedia
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Gallery Antiques, Vintage and Collectables (@galleryantiques) reported@virginmedia Used to be OK, but trying to connect to virgin 3G or 4G, both fail, "could not connect to network now, please try again later" it's been like that all day
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Sophia Rowden (@sophiarussell89) reported@virginmedia can somebody please help! We’ve tried contacting you for months with very little response. Our internet is shocking! We can’t even watch tv anymore yet we are being fobbed off and you’re still talking our money! I just want to speak to an actual real life person!