Virgin Media outages and service status in Sunbury-on-Thames, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 5 outage signals in the last 24 hours around Sunbury-on-Thames, including 5 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 29, 7:31 AM GMT+1.
- Internet (57%)
- Wi-fi (20%)
- Total Blackout (10%)
- TV (7%)
- E-mail (5%)
- Phone (1%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Sunbury-on-Thames, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sunbury-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 29: Problems at Virgin Media
Virgin Media is having issues since 05:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sunbury-on-Thames, England
The most recent Virgin Media outage reports came from the following cities: Hammersmith, Woking, Kingston upon Thames, Southall, Hounslow, Hayes, Brentford, Slough, Wandsworth, Northolt, Twickenham, Uxbridge, Greenford, Addlestone, and Windsor.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
|
Internet | 2 hours ago |
|
Woking
|
16 hours ago | |
|
Kingston upon Thames
|
Internet | 17 hours ago |
|
Southall
|
Internet | 20 hours ago |
|
Hammersmith
|
Total Blackout | 20 hours ago |
|
Southall
|
Total Blackout | 1 day ago |
Nearby cities with recent reports
13 recent signals
7 recent signals
2 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sunbury-on-Thames, England
Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:
-
Joana (@JoanaLoGomes) reported from Merton, EnglandHey @virginmedia. Any chance the Broadband issue is getting fixed soon in SW17? I’m working from home tomorrow, so this is a bummer really!
-
Ross Harvey aka The Project (@rh_theproject) reported from Hillingdon, England@virginmedia Not ******* good enough ,you charge me the earth promising the best Gig 1 and I have had problems ever since taking that upgrade ,
-
-
J (@not_on_fire) reported from Epsom, England@virginmedia broadband not working since late last night and your website appears to be down. What’s going on?
-
Oliver Fatyol (@IstvanOFatyol) reported from Ealing, England@virginmedia It is incredible, what you're doing is just pushing the date on your service page to one week to another. We don't have Internet for two months now! What are your engineers doing? I am going to cancel your contract and I will go with an better provider. @virginmedia #virginmedia
-
Stephen Champion (@Champs707007) reported from Wandsworth, England@virginmedia It’s been erratic all day on both connections and your service check says no issues identified. One minute it’s doing 40-60mbps then it’s just plain dead but shows a connection
-
≡xtr≡m≡pcuk 🔜 #i69 🤟 (@ExtremePCUK) reported from Hillingdon, England@virginmedia ABSOLUTELY TERRIBLE SERVICE! I’ve worked with major computer and ISP’s over my time but by far Virgin Media is the worst! I pay £111 a month and not one person can help. Intermittent internet for a month but they say just wait another week it may be back on!
-
Rana Rahman (@ranaraptor) reported from Wandsworth, England@virginmedia My so called ‘ultrafast, reliable fibre-optic broadband’ has been down all day (!). Unacceptable 😡
-
☆ Liezel ☆ (@liezel_t) reported from Merton, England@virginmedia Well, no one bothered to turn up, called to chase and still not here past the time they told me on the phone they would arrive. Usual excellent service I have come to know from you 🥳
-
Marta (@itsmartamoya) reported from Merton, England@virginmedia I have had replies from a bot but impossible to speak to the agent. I will put a formal complaint if I don’t hear from an agent.
-
Ravinder Judge (@judge_ravinder) reported from Hounslow, England@virginmedia surprise surprise once again the connection is lost between the hub and box, only lasted a day. There are no words for the service you are providing and lack of resolution
-
R. Aaron (@aaronuart) reported from Merton, EnglandMy connection has been crap for months and the one time it’s fine, everyone else is down #virginmedia
-
Jason Hier (@jasonhier) reported from Ealing, England@virginmedia Is service in London W13 working?
-
traymca 💙 (@traymca) reported from Worcester Park, England@virginmedia this is getting ridiculous now! What’s happening with your service again today!!! Trying to watch on @BBCiPlayer and it buffers every 30 seconds!! Can’t watch anything and accessing websites including your own is so painful #virginmediadown #virginmedia
-
traymca 💙 (@traymca) reported from Worcester Park, EnglandProblems again with @virginmedia in Oxford!! When will you get this sorted #virginbroadband #virginmediadown
-
Shaun (@Shaun1799) reported from Kingston upon Thames, England@virginmedia having problems with my wifi would you help me out
-
jrd1982 (@thefitebegins) reported from Hillingdon, England@virginmedia Yet again Virgin Media is down and yes I have tried the checker. Why are services with VM constantly going down across the UK?
-
-
John T Davies 💙🇺🇦💛 (@jtdavies) reported from Ealing, England@virginmedia We had issues last month, a nice engineer came (Mohamed) and said it was a local problem. I reported it on the phone again on Tuesday (Aqeelah), she said there are local problems (again). I fed up wit this, it’s been a week of impossible internet, day and night!
-
Gabor (@GaborPfalzer) reported from Hammersmith, England@AlexanderTroup @virginmedia I guess there is a retention quota of some sort, that needs to be hit for some big wig get a big fat bonus. Especially, since we staying a customer anyway, just different account.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Anthony Hockey (@AnthonyHoc69184) reported@virginmedia I’ve done that many times and it keeps happening, so as I said before, it’s either bc yr equipment is reconditioned or bc yr equipment outside is poor. Maybe I’ll see how sky tv is before I make a decision re my contract next August
-
stew🏴 (@stews_spurs) reported@virginmedia absolute shite service
-
Frankie Smith (@frankiesmith74) reported@virginmedia you have failed to install broadband at my new property as part of home move service. I have been promised engineers will attend each day for last 3 days - no sign! I’ve asked for updates - nothing! I’ve been told I’ll be contacted by Area Manager - nothing! Terrible
-
John smith (@smith_john33910) reported@LordDunners @ryantegan @skytv When I wanted to cancel Virgin Media they would not let me. I had to force a cancellation by withholding payment. Yes I got rid of Virgin Media..but it left a nasty “non payment” black mark on my credit rating. So beware!
-
Charles Willcock (@WillcockCharles) reported@WeAreOpenreach Well Virgin Media are the worst company in the world so I will not be bothering to contact them. Most of their cabinets are open where I live.
-
Frank Dieter T (@FrankDieterT) reported@virginmedia - complaint, your team refuse to honour an offer emailed on 25 Aug 26 - new contract offer # 100472086139 - area 24. Not impressed.
-
Letter Lout (@Letterlout) reported@virginmedia Trouble with Internet in NE8 4RS?
-
Paul (@Pauldunfy) reported@ryantegan @skytv I had to cancel my virgin media after years with them and sign up as the wife to get the offer I wanted. Madness stuff.
-
Craig (@wolve585) reportedWhat a joke @virginmedia are! 2 weeks, twice "the system isn't working", 3 times been promised call backs to sort the account of my dad who has passed away and nothing! As if its not a hard enough time as it is! I was going to keep the account but this has made me want to cancel!
-
G C (@cluer_graham) reported@GlasgowSaint @Hamishbutter @virginmedia Was given an upgrade with our tv package & latest wi fi .Nothing but trouble , dreading the call to report a problem on our 2nd box.