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Virgin Media outages and service status in Sunbury-on-Thames, England

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Full Outage Map
  • Virgin Media generated 3 outage signals in the last 24 hours around Sunbury-on-Thames, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received Jul 25, 12:56 AM GMT+1.
  • 62% Internet (62%)
  • 14% Total Blackout (14%)
  • 11% Wi-fi (11%)
  • 6% E-mail (6%)
  • 6% TV (6%)
  • 1% Phone (1%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sunbury-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sunbury-on-Thames, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Southall, Hounslow, Slough, Sutton, Mitcham, Isleworth, Uxbridge, Ealing, Brentford, Northolt, Greenford, Hayes, Kingston upon Thames, and Walton-on-Thames.

CityProblem TypeReport Time
Hammersmith Internet 9 hours ago
Southall Internet 18 hours ago
Hammersmith Internet 22 hours ago
Hammersmith Internet 1 day ago
Hammersmith Internet 1 day ago
Hammersmith Internet 1 day ago

Nearby cities with recent reports

Hammersmith

20 recent signals

9 hours ago
Hounslow

2 recent signals

3 days ago
Slough

2 recent signals

3 days ago
Southall

1 recent signals

18 hours ago
Sutton

1 recent signals

4 days ago

Community Discussion

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Virgin Media Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

  • ntharanee
    Nada Tharanee (@ntharanee) reported from Sutton, England

    @virginmedia Bad service!

  • judge_ravinder
    Ravinder Judge (@judge_ravinder) reported from Hounslow, England

    @virginmedia surprise surprise once again the connection is lost between the hub and box, only lasted a day. There are no words for the service you are providing and lack of resolution

  • JoanaLoGomes
    Joana (@JoanaLoGomes) reported from Merton, England

    Hey @virginmedia. Any chance the Broadband issue is getting fixed soon in SW17? I’m working from home tomorrow, so this is a bummer really!

  • ExtremePCUK
    ≡xtr≡m≡pcuk 🔜 #i69 🤟 (@ExtremePCUK) reported from Hillingdon, England

    @virginmedia ABSOLUTELY TERRIBLE SERVICE! I’ve worked with major computer and ISP’s over my time but by far Virgin Media is the worst! I pay £111 a month and not one person can help. Intermittent internet for a month but they say just wait another week it may be back on!

  • jtdavies
    John T Davies 💙🇺🇦💛 (@jtdavies) reported from Ealing, England

    @virginmedia We had issues last month, a nice engineer came (Mohamed) and said it was a local problem. I reported it on the phone again on Tuesday (Aqeelah), she said there are local problems (again). I fed up wit this, it’s been a week of impossible internet, day and night!

  • JackEORobinson
    Jack Robinson (@JackEORobinson) reported from Wandsworth, England

    Hi @virginmedia, are there problems in the SW17 area? Your service status page isn't loading.

  • charbster
    Charbster (@charbster) reported from Wandsworth, England

    @virginmedia do you have website issues? Chat function not responding.

  • Shaun1799
    Shaun (@Shaun1799) reported from Kingston upon Thames, England

    @virginmedia having problems with my wifi would you help me out

  • DazzlingHamster
    Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported from Merton, England

    @virginmedia is there a fault in the SW20 area? No internet since last night and your service checker is not working either.

  • Stefan_baisden
    Baisden 📸🎥 (@Stefan_baisden) reported from Ealing, England

    @virginmedialife @virginmedia The worst service from any company I have ever used. I would like to be removed from your business accounts.

  • fdoug23
    Frank Douglas, Hon. PhD. (@fdoug23) reported from Merton, England

    Great to see another SNR outage in SW19 @virginmedia and no ‘fix’ date. @Ofcom

  • Semykaya
    Sema Kaya Ocakoglu (@Semykaya) reported from Merton, England

    @virginmedia Customer services are unexperienced and not read to help also. They keep repeating same things

  • judge_ravinder
    Ravinder Judge (@judge_ravinder) reported from Hounslow, England

    @virginmedia once again there is no connection between our box and the hub after a couple of days with no problems. Also why did the engineer I had booked for Thursday morning not turn up? 😡

  • ranaraptor
    Rana Rahman (@ranaraptor) reported from Wandsworth, England

    @virginmedia My so called ‘ultrafast, reliable fibre-optic broadband’ has been down all day (!). Unacceptable 😡

  • TimHole
    Tim Hole (@TimHole) reported from West Molesey, England

    @virginmedia Thank you. Just tried an old handset and still no SMS or phone calls can be received. Please help, its already caused a few problems.

  • jtdavies
    John T Davies 💙🇺🇦💛 (@jtdavies) reported from Hounslow, England

    @realLEWlS @virginmedia Where are you? Mine has been up and mostly down since Sunday (for this week at least). #FAIL

  • amiwrong82
    MegaDan, #GeneralElectionNow 3.5%, #FBPE, #FBPPR (@amiwrong82) reported from Worcester Park, England

    Appalling from @virginmedia today! The whole network in shambles today, no one working from has been able to do anything! Just spent 40 minutes listening to Footlose in their phone queue and as I got to the front, they put the phone on me! Absolute shambles!

  • SustyPhilC
    Phil ******* (@SustyPhilC) reported from Merton, England

    @virginmedia any idea what’s going on with the network please? Can you at least make a statement? It’s been down since around 2am or thereabouts!

  • jeannesmith1
    jeanne smith (@jeannesmith1) reported from Hillingdon, England

    @virginmedia will lose my money as a loyal customer of 20 years standing, by slapping a 120% rise on my next contract due to start in November! Who else has seen such a massive percentage rise?

  • fadermonkeyking
    Jeff Brown (@fadermonkeyking) reported from Richmond, England

    @virginmedia weekend only landline calls inclusive. Guess what? Christmas Day, a Sunday and the line’s dead. Self help in the app goes through everything, noise on line, nuisance calls etc but no option of dead line. Tried different handset. #bahhumbug

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • SuccessWLewis1
    Success W Lewis (@SuccessWLewis1) reported

    @Pirat_Nation @virginmedia has been having issues all week. Can't turn on or off my smart light, can't download or play anything online. All I can do is play some old DVDs and Games on disk.

  • NUFCR2
    NUFCR (@NUFCR2) reported

    @DeviateDefiant @virginmedia @MoneySupermkt They did this to me last year so I just phoned up and said exactly what you’ve said here, why should my price go up when new customer prices are going down. Woman on the phone matched the promo rate 👍🏻

  • aspoone2
    Adam Spooner (@aspoone2) reported

    @virginmedia what an awful service New customer and already regretting it Along pops engineer 1 on 22nd to install the service Oh can't do that mate, we need to call out the street team, they will be there Wednesday

  • Kieranbcfc2
    K (@Kieranbcfc2) reported

    @Rugby_Scoop @virginmedia Mad concept but it is possible for both Ireland to be poor and the ref have had a poor game.

  • littlechappers
    Mr chappers (@littlechappers) reported

    @virginmedia unfortunately I'm leaving you because of the cost of the service was going up to £69 per month but a new customer can get the same package for £24 per month, my disconnection was yesterday Mon 20th July but you still haven't switched it off .

  • John48231
    John T (@John48231) reported

    @DeviateDefiant @virginmedia @MoneySupermkt Keep complaining, I got mine down to £30 for 350mb

  • s1hell
    M (@s1hell) reported

    @trapdoor456 @virginmedia Virgin tried to charge me £240 to cancel my dads service after he DIED, they are s bunch of shysters!

  • lou_xen
    XenZenLou 🇹🇹 🇦🇺 (@lou_xen) reported

    @Jaym7t5 @virginmedia It’s been down for about 2 hours for us.. just got back working now

  • Lady__Britannia
    Bella Harvey 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@Lady__Britannia) reported

    @trapdoor456 @virginmedia Switched from rip off Virgin to Box Broadband a few years ago, now Community Fibre ... Never looked back

  • Surreycricfan
    James (@Surreycricfan) reported

    @virginmedia hi, how can I get my login for HBO max? I have TNT sports. Thanks