Virgin Media outages and service status in Sunbury-on-Thames, England

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sunbury-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sunbury-on-Thames, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Southall, Uxbridge, Hayes, Windsor, Feltham, Hounslow, Slough, Ealing, Brentford, Wandsworth, Addlestone, Mitcham, Walton-on-Thames, and Sutton.

City	Problem Type	Report Time
Hammersmith	Internet	14 hours ago
Southall	Total Blackout	17 hours ago
Southall	Internet	17 hours ago
Hammersmith	Internet	18 hours ago
Hammersmith	Internet	20 hours ago
Southall	Total Blackout	21 hours ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

• 
  💋unknown💋 (@unknown45523435) reported 47 seconds ago from Hillingdon, England

  Virgin media down all over it seems… need #Internet what’s wrong with you @virginmedia

• 
  R. Aaron (@aaronuart) reported 2 minutes ago from Merton, England

  @virginmedia I have had internet issues since September last year I have called up too many times to count and once again internet is out in SW19 and now you want to rise your prices. Please can I get a solution and not one that means a technician cancels last min today!!

• 
  Ravinder Judge (@judge_ravinder) reported 3 minutes ago from Hounslow, England

  @Spongette1982 @virginmedia I agree especially when this issue has been ongoing and still not resolved.

• 
  Jenny (@jennymelmo) reported 4 minutes ago from Merton, England

  @virginmedia Post code is SM4 4NN , street name : Garth close . There is only one of these boxes on our street and given the condition of it ; you will not miss it if your team come here . Reference id for my complaint is 107332_22100. Can you give me a timeframe by when it will be fixed .M

• 
  🎤Toby Gilles🎤 (@tobygilles) reported 5 minutes ago from Hounslow, England

  @virginmedia Will it be a quick fix?

• 
  Jeff Brown (@fadermonkeyking) reported 14 minutes ago from Richmond, England

  @virginmedia Second tweet! Trying to cancel appointment. App only lets me reschedule, not cancel.

• 
  traymca 💙 (@traymca) reported 14 minutes ago from Worcester Park, England

  Problems again with @virginmedia in Oxford!! When will you get this sorted #virginbroadband #virginmediadown

• 
  Stephen Champion (@Champs707007) reported 19 minutes ago from Wandsworth, England

  Again my Virgin Media broadband has shat itself. Shows it’s connected to the net but with zero download zero upload yet service checks says no problems In your area. Can’t wait to leave fed up of this

• 
  (An)TonyM 🇺🇦 (@wowbaggerish) reported 24 minutes ago from Epsom and Ewell District, England

  @virginmedia @gosportjack75 Yes. Please ensure you do. It's appalling customer service.

• 
  Deano (@Deano1969) reported 29 minutes ago from Wandsworth, England

  @virginmedia So. Would you like me to provide details of the complaint? My reference number maybe? Somewhere to direct message? Or do I just waste a huge amount of time hanging on the line to get back to where I started?

• 
  Charbster (@charbster) reported 34 minutes ago from Wandsworth, England

  @virginmedia do you have website issues? Chat function not responding.

• 
  Mark Ryan (@MarkGRyan) reported 37 minutes ago from Ealing, England

  Once again @virginmedia let us down with internet in W13 area ... not a good service at all

• 
  John lumb (@Johnlumb67) reported 39 minutes ago from Richmond, England

  @virginmedia Thanks do you have a number that will A: Answer the call B: Answer within 1 week. C: Actually understand my problem. I have had bad experiences on the phone with VM

• 
  Mrs R (@KateRenton) reported 43 minutes ago from Merton, England

  @Chelsea1504 @virginmedia That’s why we got rid of ALL providers, the customer service and costs were awful.

• 
  Marco Olevano, CFA (@MarcoOlevano) reported 48 minutes ago from Hounslow, England

  @virginmedia good evening, been battling with intermittent connectivity issues on your fibre broadband last 2 months. Have called your technical team before who just make you do the old school reboot which hasn't helped. Not quite sure why i am paying for a service not working

• 
  John T Davies 💙🇺🇦💛 (@jtdavies) reported 52 minutes ago from Hounslow, England

  @realLEWlS @virginmedia Where are you? Mine has been up and mostly down since Sunday (for this week at least). #FAIL

• 
  Shaun (@Shaun1799) reported 57 minutes ago from Kingston upon Thames, England

  @virginmedia having problems with my wifi would you help me out

• 
  Andrew Wood (@andrewlwood) reported 57 minutes ago from Hounslow, England

  @virginmedia This problem is still here; internet has been sporadic all day, dropping out for several minutes at a time. You are not reporting any issues on your coverage tracker however.

• 
  Stephen Champion (@Champs707007) reported 57 minutes ago from Wandsworth, England

  @virginmedia It’s been erratic all day on both connections and your service check says no issues identified. One minute it’s doing 40-60mbps then it’s just plain dead but shows a connection

• 
  Marta (@itsmartamoya) reported 58 minutes ago from Merton, England

  @virginmedia I have had replies from a bot but impossible to speak to the agent. I will put a formal complaint if I don’t hear from an agent.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  magdi abdelhadi (@maegdi) reported 6 minutes ago

  "Virgin Media has been fined £28 million by the regulator for repeatedly preventing customers from cancelling contracts. We hear from someone who experienced that. Plus legal expert from consumer group Which?" BBC prog. Avoid @virginmedia customer disservice based in India

• 
  davy patterson (@DavySdpatterson) reported 7 minutes ago

  @virginmedia ! Slap it up you ! #yeeeeeeo! #the worst stress and worry ever ! #never ever again 👎

• 
  Fabs (@TTVfabs_lb) reported 8 minutes ago

  @SkyNews They should be refunding every single Virgin Media customer.

• 
  Edward Perkins (@undertakereddie) reported 8 minutes ago

  @Ofcom I left Virgin Media in November 2016 moved over to Sky Q and I have never looked back. Sky have treated me way better as a customer than Virgin Media ever did. Virgin charged me over £300 when I left them. They threatened me with bayliffs if i didn't pay them

• 
  Rob Wilson (@mrrjwilson) reported 10 minutes ago

  @ToddCoxeter @virginmedia I remember trying to cancel my broadband and the guy was just downright rude and obstructive. I vowed never to use them again and ripped out the ugly cable termination box from the front of my house.

• 
  Claire Fox (@foxclaire1973) reported 10 minutes ago

  @virginmedia I need help because I have someone that has used my address to set up virgin the box is here and are 6 letters I have spoke to someone but they do not believe me that the person does not live at the address what can I do

• 
  MayaGuy 💎 (@MayaGuy01) reported 21 minutes ago

  @Ofcom Good! my dad is 80 and my mother has dementia (who he cares for) they recently talked him into paying £120 a month for channels he didn't want and he finds it impossible to get out of it. He only called them to report bad reception @virginmedia

• 
  Disco Dave (@DiscooDave1969) reported 25 minutes ago

  @BBCNews @virginmedia I am disappointed the fine is not higher. Let this be a warning to anyone thinking of moving to them. They will offer a great 12 month deal and then double the price in year 2 and making it extremely possible to cancel.

• 
  Slimzee (@slimzeeUTD) reported 25 minutes ago

  @virginmedia 28million pound fine, what a crap service. Glad I moved to @bt_uk

• 
  Owen Luckhurst (@DoctorDisco63) reported 25 minutes ago

  @MartinSLewis @MartinSLewis hearing about Virgin Media today I’m not surprised. They did the same to me around 2020, except they lied to me about my cancellation date. By the time I called to cancel, they said it was too late. So I disconnected everything and didn’t pay them a penny more.