Virgin Media outages and service status in Sunbury-on-Thames, England

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sunbury-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sunbury-on-Thames, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Slough, Hounslow, Twickenham, Southall, Northolt, Uxbridge, Greenford, Addlestone, Brentford, Windsor, Chertsey, Wandsworth, Sutton, and Mitcham.

City	Problem Type	Report Time
Hammersmith	Internet	3 hours ago
Hammersmith	Internet	1 day ago
Hammersmith	Internet	1 day ago
Slough	Internet	1 day ago
Hounslow	Internet	2 days ago
Hammersmith	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

• 
  Ravinder Judge (@judge_ravinder) reported 10 minutes ago from Hounslow, England

  @virginmedia Different messages every time. Mainly Connections issues, I have switched, rebooted and checked all day today…nothing!!!

• 
  Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported 17 minutes ago from Merton, England

  @virginmedia Your status and service checkers aren’t working. There is clearly a problem, somebody please offer assistance and not meaningless and not working URLs

• 
  Stuart the Copywriter (@StuartTarn) reported 18 minutes ago from Spelthorne District, England

  A combination of @OpenreachHelp‘s incompetence by cutting through the internet cable outside my house and @virginmedia no showing for an engineering visit to fix it has me having to run my business through my phone hotspot until Friday. That’s if they show up, of course.

• 
  Stephen Champion (@Champs707007) reported 20 minutes ago from Wandsworth, England

  @virginmedia It’s been erratic all day on both connections and your service check says no issues identified. One minute it’s doing 40-60mbps then it’s just plain dead but shows a connection

• 
  Mark Ryan (@MarkGRyan) reported 22 minutes ago from Ealing, England

  Once again @virginmedia let us down with internet in W13 area ... not a good service at all

• 
  jrd1982 (@thefitebegins) reported 26 minutes ago from Hillingdon, England

  @virginmedia Yet again Virgin Media is down and yes I have tried the checker. Why are services with VM constantly going down across the UK?

• 
  Fred 🇻🇨🤌🏽 (@Hairouna92) reported 29 minutes ago from Richmond, England

  @virginmedia Still down! Not sure what I'm paying for at this point

• 
  Mike Fuller (@ninepine) reported 33 minutes ago from Banstead, England

  @virginmedia Callback should have happened days ago. Now the person on 150 says that you failed to complete a process. They then tried to miss-sell me an upgrade to my package. Still not fixed but "should be" in a few hours! I doubt it. Abysmal deceptive service.

• 
  Andrew Wood (@andrewlwood) reported 35 minutes ago from Hounslow, England

  @virginmedia This problem is still here; internet has been sporadic all day, dropping out for several minutes at a time. You are not reporting any issues on your coverage tracker however.

• 
  Rana Rahman (@ranaraptor) reported 36 minutes ago from Wandsworth, England

  @virginmedia My broadband is finally back on. But after this latest horrific outage, I am now actively searching for a new provider. #virginoutage

• 
  Jessica Carmody (@JessicaCarmodyV) reported 40 minutes ago from Richmond, England

  @virginmedia I need to complain about your customer services. I’ve had multiple issues with a new contract I took out 31/01 this year. No manager has contacted me to follow up (after weeks since complaining) & yr customer sales centre is harassing me with calls. Pls contact me.

• 
  SusannJerry (@MrsJerryTweets) reported 43 minutes ago from Hounslow, England

  @8252Hazel @virginmedia Yes it has been unreliable for a week now. Their customer phone line goes straight to voicemail. Monthly bill goes up by£9 this month for such a poor service.

• 
  Raynes Park Lib Dems (@RPLibDems) reported 43 minutes ago from Merton, England

  @virginmedia @RichMeader Could the web page be updated with the fix date please so people can plan accordingly?

• 
  J (@not_on_fire) reported 43 minutes ago from Epsom, England

  @virginmedia broadband not working since late last night and your website appears to be down. What’s going on?

• 
  (An)TonyM 🇺🇦 (@wowbaggerish) reported 45 minutes ago from Epsom and Ewell District, England

  @virginmedia Yes, apparently you have an engineer working on it. If hoping the 20 hour estimated fix time is overly pessimistic!

• 
  mara penzo (@magma62) reported 46 minutes ago from Brentford, England

  @virginmedia I know where to check, thanks! My problem still persist! It's Friday night and I have no Internet?! Why? They have been carrying out works for weeks now. I think I need a compensation. Why am I paying money for no service?

• 
  Mike Fuller (@ninepine) reported 48 minutes ago from Banstead, England

  @virginmedia Talked 150 who managed to change one error message for another! Total #fail so far by @virginmedia

• 
  Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported 48 minutes ago from Merton, England

  @virginmedia your system says it can’t see any fault on my services but that it can’t run a test on them. Something is wrong clearly, please offer me some support so I can begin my working day at some point.

• 
  Andrew Wood (@andrewlwood) reported 54 minutes ago from Hounslow, England

  @virginmedia another outage in Tw8. This has been a regular problem over the last three weeks. It’s messing with my business and now my family movie night. Are you aware, and when will it be sorted?

• 
  RICHARD GRIFFITHS (@Griffo2018) reported 57 minutes ago from Spelthorne District, England

  @virginmedia I have been a customer for over 10 years,left for 7 days now with out broadband & home phone. I am being push from pillar to post with reasons.A engineer was meant to be with me from 4pm onwards to now be told no one can come. Shocking service / long term customer.😡

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ian Martin (@Ryhope_Wood) reported 1 minute ago

  @virginmedia I need your help. I am having a nightmare with Hub 5.

• 
  Terry Lee (@tezlee1) reported 1 minute ago

  Help! there was a fault in my area, but Im told its resolved, my router is still flashing red so a full outage still exits. The call center in India had no idea what to do and kept referring to a different ongoing outage. No service but no recorded outage! Help!! @virginmedia

• 
  Dan Kitwood (@dkitwood) reported 3 minutes ago

  @virginmedia You have ignore me 4 times now, so I'll have to write an official complaint, then go to CISAS.

• 
  gary blythe (@B1yth3y) reported 3 minutes ago

  @virginmedia hi, wrote to you a few days ago, spoke to customer services via dm and halfway through conversation no one got back to me so basically cut off before query was sorted.

• 
  Sam Sheehan (@SamanthaJane_H) reported 4 minutes ago

  @virginmedia I did direct message 4 days ago, nobody read or replied. I’ll recap- 2 weeks no service, five engineers sent to diagnose the same problem multiple times, no fix. Complaints team open and close complaints immediately with no resolution. Fix not due for at least another week.

• 
  Mont (@mont88n) reported 5 minutes ago

  @wixinho @steppaCS @virginmedia Same here, impossible to deal with on phone. Never reply to emails. Can’t even quit

• 
  Gary (@gazi1684) reported 8 minutes ago

  @virginmedia @rayquannnnnnn Is there a problem in the wallsend area with broadband?

• 
  The Phantom (@Th33illuminati) reported 12 minutes ago

  **** @virginmedia I’m done with this service inadequately repetitive unrealisable unreliable *****

• 
  amy simpson (@amy_jo_23) reported 13 minutes ago

  @O2 since you joined with @virginmedia my service has been shocking can’t even try and pay my bill with a problem or issue!!! I’m hearing the same thing from lots of people also!!!!! Sort it out

• 
  andrea felton (@feltors) reported 14 minutes ago

  @virginmedia why can’t I access my emails on my phone and laptop won’t let me sign in