Virgin Media outages and service status in Sunbury-on-Thames, England

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sunbury-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sunbury-on-Thames, England

The most recent Virgin Media outage reports came from the following cities: Hounslow, Hammersmith, Twickenham, Southall, Northolt, Uxbridge, Greenford, Addlestone, Brentford, Slough, Windsor, Chertsey, Wandsworth, Sutton, and Mitcham.

City	Problem Type	Report Time
Hounslow	Internet	5 hours ago
Hammersmith	Internet	19 hours ago
Twickenham	Internet	2 days ago
Hammersmith	Wi-fi	2 days ago
Southall	Internet	3 days ago
Hammersmith	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

• 
  John T Davies 💙🇺🇦💛 (@jtdavies) reported 3 minutes ago from Ealing, England

  @virginmedia We had issues last month, a nice engineer came (Mohamed) and said it was a local problem. I reported it on the phone again on Tuesday (Aqeelah), she said there are local problems (again). I fed up wit this, it’s been a week of impossible internet, day and night!

• 
  Jacqson (@JacquelineCabl9) reported 6 minutes ago from Spelthorne District, England

  @virginmedia How do I cancel without more incurred costs and wasted time

• 
  🎤Toby Gilles🎤 (@tobygilles) reported 7 minutes ago from Hounslow, England

  @virginmedia Will it be a quick fix?

• 
  Mrs R (@KateRenton) reported 10 minutes ago from Merton, England

  @Chelsea1504 @virginmedia That’s why we got rid of ALL providers, the customer service and costs were awful.

• 
  R. Aaron (@aaronuart) reported 11 minutes ago from Merton, England

  @virginmedia I rebooted, called the number, it says there is a known issue in my area and engineers are working on it. Does this take 5 days to fix? I try the status online and it tells me everything is fine but it isn’t. Is there anyone looking at this. I’ve never had an issue last this long

• 
  Paul Smith (@paulhelpspeople) reported 12 minutes ago from Twickenham, England

  When you cancel services with a company, because you are fed up with crazy price increases, but the next day get some ultra pushy sales guy from an overseas office try to argue they can do it better, when will they ever learn, no means no. @virginmedia you are the absolute worst!

• 
  eamorugby (@HoarseRoar) reported 16 minutes ago from Slough, England

  @virginmedia Still no service. Your website tells me service is fine. Over the phone the automated message is “an intermittent service” and when I finally spoke with someone they’ve organised a technician to visit next TUESDAY. It’s a mess.

• 
  Umar 馬 ➡️ 🇨🇭 (@UF1902) reported 16 minutes ago from Hounslow, England

  @PandemicEU @virginmedia It's been happening for weeks. All I get when I call customer service are excuses.

• 
  Charbster (@charbster) reported 17 minutes ago from Wandsworth, England

  @virginmedia do you have website issues? Chat function not responding.

• 
  Tom Vincent (@TomboBrewster) reported 17 minutes ago from Egham, England

  Not a great start by @virginhelp @virginmedia Engineer doesn't turn up and now 90mins and waiting on hold to find out what the issue is. Annoying we had to leave @skytv because of their broadband speed in the new house.

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 18 minutes ago from West Molesey, England

  @AnishModgil @virginmedia In my experience No. and when I asked for money back last time they told me there had to be a complete service loss for a certain number of days!!!! Maybe time to contact the #Ombudsman

• 
  Jason Hier (@jasonhier) reported 18 minutes ago from Ealing, England

  @virginmedia Is service in London W13 working?

• 
  Tim Hole (@TimHole) reported 19 minutes ago from Kingston upon Thames, England

  @virginmedia thank you, I am trying to register so I can access the service but I can't receive SMS so I cannot receive my verification code. I tried to login but it said email not recognised so guess i havent logged in before. Please advise.

• 
  Baisden 📸🎥 (@Stefan_baisden) reported 37 minutes ago from Ealing, England

  @virginmedialife @virginmedia The worst service from any company I have ever used. I would like to be removed from your business accounts.

• 
  Jessica Carmody (@JessicaCarmodyV) reported 43 minutes ago from Richmond, England

  @virginmedia I need to complain about your customer services. I’ve had multiple issues with a new contract I took out 31/01 this year. No manager has contacted me to follow up (after weeks since complaining) & yr customer sales centre is harassing me with calls. Pls contact me.

• 
  Mike Fuller (@ninepine) reported 45 minutes ago from Banstead, England

  @virginmedia Have raised a complaint but this is being dealt with by someone only capable of copying and pasting a series of platitudes into a superficial and thoughtless email. No intelligence or attempt to understand and address the issues. Pathetic. Still not fixed.

• 
  Stuart the Copywriter (@StuartTarn) reported 46 minutes ago from Spelthorne District, England

  A combination of @OpenreachHelp‘s incompetence by cutting through the internet cable outside my house and @virginmedia no showing for an engineering visit to fix it has me having to run my business through my phone hotspot until Friday. That’s if they show up, of course.

• 
  Chris Shepherd (@shepherd_1972) reported 48 minutes ago from West Molesey, England

  @vmbusinesshelp @vmbusiness I am trying to find out if you had issues on the evening of 15th February. I have been having major buffing issues

• 
  Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported 51 minutes ago from Merton, England

  @virginmedia is there a fault in the SW20 area? No internet since last night and your service checker is not working either.

• 
  🎤Toby Gilles🎤 (@tobygilles) reported 56 minutes ago from Hounslow, England

  Has anyone with @virginmedia got the @SkySports red button working? I genuinely think it’s never worked for me and I’ve had Virgin for about 5 years now. I just wanna watch #Watfordfc. I’m paying enough, why do I not get the service?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Game of the People (@GameofthePeople) reported 5 minutes ago

  @virginmedia is the Clients Support Team a bona fida Virgin media account?

• 
  Dale Ash (@discoDA1875) reported 9 minutes ago

  @virginmedia Sky Sports Plus not working. Sort it out.

• 
  B M50 (@BM502s) reported 10 minutes ago

  @biggle1908 @C_Midd99 Rkid had the same issue with his Sky package & price, so switched to Virgin Media, now saving £70 a month with faster broadband. Couldn’t be happier with it.

• 
  James (@jamestaylor1) reported 11 minutes ago

  @KenWhittall68 @virginmedia It was the same on sky. Not down to Virgin

• 
  Tony Davies (@Davies20Tony) reported 16 minutes ago

  @SwanGirlH @virginmedia Im having the same issues Hayley. Spoke to Virgin today and tried a factory reset but to no avail. Got a technician coming out to try and sort it tomorrow.

• 
  simon withers (@KalEl_WBS) reported 17 minutes ago

  @virginmedia I’m tired of repeating myself, I’ve sent multiple DMs to you and you never reply.

• 
  Lynne (@ljbrameld) reported 18 minutes ago

  @RichardMorrow10 @virginmedia You’ll be lucky. I left them & changed Broadband company. They said I was due credit & would send a cheque (cheque 🥴). Still waiting. Bet it never arrives.

• 
  John Miles (@WHUbluesman) reported 20 minutes ago

  @virginmedia @D4N7O Not working here

• 
  Gaz Beech (@gazbeech) reported 23 minutes ago

  @virginmedia is there a problem in the Lincoln area with internet and tv? They have been down all morning

• 
  dawnieC (@CorkinDawn) reported 25 minutes ago

  @virginmedia I already said i did status check which is estimating 5.08pm fix. My point was text says should be fixed shortly. I dont consider 9hours being shortly. Why does this happen more often now? You are no longer reliable any more 🙁