Virgin Media outages and service status in Sunbury-on-Thames, England

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sunbury-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sunbury-on-Thames, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Woking, Hounslow, Hayes, Richmond, Mitcham, Ashtead, Epsom, Addlestone, Ealing, Feltham, Kingston upon Thames, Walton-on-Thames, Wandsworth, and Chertsey.

City	Problem Type	Report Time
Hammersmith	Internet	13 hours ago
Hammersmith	Total Blackout	15 hours ago
Hammersmith	Internet	21 hours ago
Hammersmith	TV	24 hours ago
Hammersmith	TV	1 day ago
Hammersmith	E-mail	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

• 
  RICHARD GRIFFITHS (@Griffo2018) reported 6 minutes ago from Wandsworth, England

  @virginmedia No package has come today for my hub replacement. No text by who bringing it today as promised by VM . I am waiting still going in to the 10th day of no service from VM. Any update ?

• 
  Gabor (@GaborPfalzer) reported 9 minutes ago from Hammersmith, England

  @AlexanderTroup @virginmedia I guess there is a retention quota of some sort, that needs to be hit for some big wig get a big fat bonus. Especially, since we staying a customer anyway, just different account.

• 
  Matt Gardner (@FuzzyPixels) reported 10 minutes ago from Slough, England

  Not gonna lie... @virginmedia could not have picked a worse moment to completely **** the bed 😑

• 
  Robert Hallam (@Robertfhallam) reported 12 minutes ago from Spelthorne District, England

  @virginmedia why oh why everytime I want to watch footie on Sky sports Red button it never ever works!!

• 
  Rana Rahman (@ranaraptor) reported 12 minutes ago from Wandsworth, England

  @virginmedia Do you have a date/time? What is the tech issue? I’m trying to run a business remotely, and Virgin is severely letting me down unfortunately. #virginoutage #virginmediadown

• 
  Andrew Wood (@andrewlwood) reported 13 minutes ago from Hounslow, England

  @virginmedia This problem is still here; internet has been sporadic all day, dropping out for several minutes at a time. You are not reporting any issues on your coverage tracker however.

• 
  Jessica Carmody (@JessicaCarmodyV) reported 17 minutes ago from Richmond, England

  @virginmedia I need to complain about your customer services. I’ve had multiple issues with a new contract I took out 31/01 this year. No manager has contacted me to follow up (after weeks since complaining) & yr customer sales centre is harassing me with calls. Pls contact me.

• 
  Rana Rahman (@ranaraptor) reported 21 minutes ago from Wandsworth, England

  @virginmedia It’s still not working!! I have this message from your site, “There's a broadband issue in SW11 XXX. Thanks for your patience while we work to fix things as quick as we can. You've registered that an area fault causing a loss of broadband service is affecting you.”

• 
  Deano (@Deano1969) reported 23 minutes ago from Wandsworth, England

  @virginmedia So. Would you like me to provide details of the complaint? My reference number maybe? Somewhere to direct message? Or do I just waste a huge amount of time hanging on the line to get back to where I started?

• 
  Jeff Brown (@fadermonkeyking) reported 28 minutes ago from Richmond, England

  @virginmedia Second tweet! Trying to cancel appointment. App only lets me reschedule, not cancel.

• 
  J (@not_on_fire) reported 33 minutes ago from Epsom, England

  @virginmedia broadband not working since late last night and your website appears to be down. What’s going on?

• 
  Umar 馬 ➡️ 🇨🇭 (@UF1902) reported 39 minutes ago from Hounslow, England

  @PandemicEU @virginmedia It's been happening for weeks. All I get when I call customer service are excuses.

• 
  itsnotOK (@itsnotO56763609) reported 43 minutes ago from Spelthorne District, England

  @virginmedia Why do you make it impossible to downgrade packages? Choosing "change package" only allowed was upgrade. Talk to customer service, they say they're only allowed to upgrade. Is the only possible to reduce package by cancelling?

• 
  James Brown (@JammieBun) reported 45 minutes ago from Hillingdon, England

  Hi @virginmedia. I’ve tried phoning you with a complaint, but the calls get shunted into weblink hell. I’ve submitted two complaints through your site which have mysteriously disappeared from my account. And on Twitter the links you send for an online chat only ever lead …

• 
  Staffora (@staffora) reported 45 minutes ago from Kingston upon Thames, England

  @virginmedia is there an known outage in KT2 area? Have no broadband or TV.

• 
  John T Davies 💙🇺🇦💛 (@jtdavies) reported 46 minutes ago from Hounslow, England

  @realLEWlS @virginmedia Where are you? Mine has been up and mostly down since Sunday (for this week at least). #FAIL

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 47 minutes ago from West Molesey, England

  @virginmedia Thank you. It’s so stressful when working from home and only being able to use my mobile phone to do anything! Netflix now finally working. What was the problem?

• 
  jrd1982 (@thefitebegins) reported 50 minutes ago from Hillingdon, England

  @virginmedia Yet again Virgin Media is down and yes I have tried the checker. Why are services with VM constantly going down across the UK?

• 
  Jacqson (@JacquelineCabl9) reported 54 minutes ago from Laleham, England

  @spudbishop666 @virginmedia It is They still haven't resolved the problem from last year @02mobile1 is as bad

• 
  Phil ******* (@SustyPhilC) reported 57 minutes ago from Merton, England

  @virginmedia any idea what’s going on with the network please? Can you at least make a statement? It’s been down since around 2am or thereabouts!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Johnboy710💎 #DGaF and Bar (@Johnboy710Fble) reported 5 minutes ago

  @virginmedia Just turned our tv on and still channels missing phoning you is a waste of time. I sincerely hope that you are going to compensate us for the loss of service

• 
  Taj (@Taj_B1) reported 12 minutes ago

  @virginmedia @ITV ITV1 not working on Virgin Media. Came home from work and wanted to watch The Chase. Looks like I can’t :(

• 
  JoShine06 (@JShine06) reported 17 minutes ago

  Why can't you speak to an actual human being from @virginmedia ? They were meant to call my mum back weeks ago and they never bothered.

• 
  scouse sense@scousegranny (@scousesense) reported 20 minutes ago

  @virginmedia Please cancel my order that was made yesterday. I am in the 14 day cooling off period so cancel it . DM me to get the reference number. Than you

• 
  lou pitt 🤓 (@loopyloupy) reported 21 minutes ago

  @virginmedia I have no service at all telling me to look at service checker doesn't help

• 
  Richard (@RHawkins05) reported 21 minutes ago

  @virginmedia it's now getting beyond a joke, 3 days now without TV, and when you call all you get is "our engineers are working on the issue". Not good enough service

• 
  Ted (@tkly57) reported 23 minutes ago

  @virginmedia Still no no TV service. Three days! Can't speak to anyone. No communication or explanation from Virgin Media. POOR service, increased costs every year above inflation, we're just being treated as cash cows. 😠🤔

• 
  Alex (@Ahead18251112) reported 24 minutes ago

  @repeatall @virginmedia @K_simple_k Upgrading? Major outage?

• 
  ja (@JaimeA330) reported 24 minutes ago

  @virginmedia It’s really not acceptable I’m actually ready to throw all your equipment away and cancel everything Absolutely disgusting service , third day without tv Disgusting

• 
  Denise Bragg (@dennybragg) reported 26 minutes ago

  @virginmedia Is there a problem with stream tv in B91 Solihull ?