Virgin Media outages and service status in Sunbury-on-Thames, England

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sunbury-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sunbury-on-Thames, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Southall, Woking, Wandsworth, Addlestone, Ealing, Hayes, Walton-on-Thames, Northolt, Greenford, Richmond, Hounslow, Mitcham, Ashtead, and Epsom.

City	Problem Type	Report Time
Hammersmith	Internet	7 hours ago
Southall	Internet	8 hours ago
Woking	TV	14 hours ago
Wandsworth	Internet	17 hours ago
Hammersmith	Total Blackout	19 hours ago
Addlestone	Wi-fi	20 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

• 
  Andrew Wood (@andrewlwood) reported 49 seconds ago from Hounslow, England

  @virginmedia This problem is still here; internet has been sporadic all day, dropping out for several minutes at a time. You are not reporting any issues on your coverage tracker however.

• 
  Fred 🇻🇨🤌🏽 (@Hairouna92) reported 2 minutes ago from Richmond, England

  @virginmedia internet has been awful in the whole of the TW11 area for the last 24 hours. Fix please

• 
  Ravin 🇹🇹🇬🇧 (@ravinrr80) reported 3 minutes ago from Merton, England

  Hey @virginmedia I already am paying more with this new package I was forced to take to renew my contract recently and now you want to force me to pay £7 MORE a month?! Also why can I not get a human on the phone?! I refuse to pay a penny more. Fix this nonsense.

• 
  Jacqson (@JacquelineCabl9) reported 4 minutes ago from Laleham, England

  @spudbishop666 @virginmedia It is They still haven't resolved the problem from last year @02mobile1 is as bad

• 
  (An)TonyM 🇺🇦 (@wowbaggerish) reported 5 minutes ago from Epsom and Ewell District, England

  @virginmedia Yes, apparently you have an engineer working on it. If hoping the 20 hour estimated fix time is overly pessimistic!

• 
  Chris Shepherd (@shepherd_1972) reported 7 minutes ago from West Molesey, England

  @vmbusinesshelp @vmbusiness I am trying to find out if you had issues on the evening of 15th February. I have been having major buffing issues

• 
  Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported 11 minutes ago from Merton, England

  @virginmedia is there a fault in the SW20 area? No internet since last night and your service checker is not working either.

• 
  simone clark (@iglu_sim) reported 30 minutes ago from Kingston upon Thames, England

  @virginmedia no phone line for weeks now -no explanation, no engineer, no refund, no idea when itll be fixed and nobody will help - shocking

• 
  Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported 35 minutes ago from Merton, England

  @virginmedia Your status and service checkers aren’t working. There is clearly a problem, somebody please offer assistance and not meaningless and not working URLs

• 
  traymca 💙 (@traymca) reported 35 minutes ago from Worcester Park, England

  Problems again with @virginmedia in Oxford!! When will you get this sorted #virginbroadband #virginmediadown

• 
  Nada Tharanee (@ntharanee) reported 39 minutes ago from Sutton, England

  @virginmedia #VirginMediaoutage It keep continue in most of the places. But , Virginmeadia not taken any progressive action from last Nov. Really frustrating service nowadays! After merging with O2, it’s disastrous. Even O2 network also worst in UK….

• 
  Ravinder Judge (@judge_ravinder) reported 41 minutes ago from Hounslow, England

  @virginmedia once again there is no connection between our box and the hub after a couple of days with no problems. Also why did the engineer I had booked for Thursday morning not turn up? 😡

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 44 minutes ago from West Molesey, England

  @virginmedia The service page doesn’t work, or says there are no known faults. I’ve been going round in circles with this all week 🤬

• 
  Phil ******* (@SustyPhilC) reported 46 minutes ago from Merton, England

  @virginmedia any idea what’s going on with the network please? Can you at least make a statement? It’s been down since around 2am or thereabouts!

• 
  Rana Rahman (@ranaraptor) reported 46 minutes ago from Wandsworth, England

  @virginmedia My broadband is finally back on. But after this latest horrific outage, I am now actively searching for a new provider. #virginoutage

• 
  eamorugby (@HoarseRoar) reported 47 minutes ago from Slough, England

  @virginmedia Still no service. Your website tells me service is fine. Over the phone the automated message is “an intermittent service” and when I finally spoke with someone they’ve organised a technician to visit next TUESDAY. It’s a mess.

• 
  Jessica Carmody (@JessicaCarmodyV) reported 49 minutes ago from Richmond, England

  @virginmedia I need to complain about your customer services. I’ve had multiple issues with a new contract I took out 31/01 this year. No manager has contacted me to follow up (after weeks since complaining) & yr customer sales centre is harassing me with calls. Pls contact me.

• 
  itsnotOK (@itsnotO56763609) reported 52 minutes ago from Spelthorne District, England

  @virginmedia Why do you make it impossible to downgrade packages? Choosing "change package" only allowed was upgrade. Talk to customer service, they say they're only allowed to upgrade. Is the only possible to reduce package by cancelling?

• 
  🎤Toby Gilles🎤 (@tobygilles) reported 52 minutes ago from Hounslow, England

  Has anyone with @virginmedia got the @SkySports red button working? I genuinely think it’s never worked for me and I’ve had Virgin for about 5 years now. I just wanna watch #Watfordfc. I’m paying enough, why do I not get the service?

• 
  Frank Douglas, Hon. PhD. (@fdoug23) reported 58 minutes ago from Merton, England

  Great to see another SNR outage in SW19 @virginmedia and no ‘fix’ date. @Ofcom

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🇨🇦 Budget organics (@BudgetOrganics) reported 5 minutes ago

  @PeteUK7 @virginmedia Bad robot.

• 
  Jack 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@kriegarjack) reported 8 minutes ago

  @JamieGBarry @virginmedia They have the absolute worst customer support these days too. Virgin media was great before they merged with O2. Now they are absolute garbage

• 
  Genderqueer Glitter Nugget (They/Them) (@glitter_nuggie) reported 11 minutes ago

  @virginmedia @PeteUK7 3 months isn't "recent" what ******** are you on about.

• 
  Margot (@Baggladee) reported 12 minutes ago

  @virginmedia @JamieGBarry It’s a ridiculous business model that a decent regulator would stop. You lost me as a customer because I didn’t play the game. Apparently I should have phoned you to ‘negotiate’ instead of taking your new price at face value, cancelling and moving to another provider

• 
  Mark Swinglehurst 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Swinney_10) reported 17 minutes ago

  @virginmedia had a text to say broadband and TV should be back on, but nothing been on since yesterday in the SA5 area, can you explain what's happening as the time keeps being moved forward on the issue checker

• 
  Ed61 (@Ed6114) reported 20 minutes ago

  @virginmedia I don’t seem to be able to set the box to record stuff like I could on the V6, or with programmes containing certain words in the titles. It’s an awful system. It will be bye bye and hello sky when the contract runs out.

• 
  Chris Stephenson (@4sec7) reported 22 minutes ago

  @JamieGBarry @virginmedia Cancel. Then they will Hassle you daily as you get closer to cut off day offering you the same deal (or better!) you asked for in the first place

• 
  michaela (@millymoobags) reported 24 minutes ago

  @PeteUK7 @virginmedia So sorry for the loss of your mum and this headache for you I was chased by orange for 8 months after my dad died well his name i got his post never got a refund either or a apology

• 
  Old Motherduck (@Old_Motherduck) reported 26 minutes ago

  @virginmedia @JamieGBarry maybe you should make that clear from the beginning and treat loyal customers as first time customers

• 
  Dermot Hayes (@DermotHayes7) reported 27 minutes ago

  @ODonnellDale I have virgin media broadband and TV and have no issues with it at all