Virgin Media outages and service status in Sunbury-on-Thames, England

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sunbury-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sunbury-on-Thames, England

The most recent Virgin Media outage reports came from the following cities: Wandsworth, Hounslow, Southall, Northolt, Hammersmith, Slough, Twickenham, Uxbridge, Greenford, Addlestone, Brentford, Windsor, Chertsey, Sutton, and Mitcham.

City	Problem Type	Report Time
Wandsworth	Internet	2 days ago
Hounslow	Internet	3 days ago
Southall	Internet	3 days ago
Southall	Internet	4 days ago
Northolt	Internet	4 days ago
Hammersmith	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

• 
  John T Davies 💙🇺🇦💛 (@jtdavies) reported 31 seconds ago from Ealing, England

  @virginmedia We had issues last month, a nice engineer came (Mohamed) and said it was a local problem. I reported it on the phone again on Tuesday (Aqeelah), she said there are local problems (again). I fed up wit this, it’s been a week of impossible internet, day and night!

• 
  Fred 🇻🇨🤌🏽 (@Hairouna92) reported 3 minutes ago from Richmond, England

  @virginmedia Still down! Not sure what I'm paying for at this point

• 
  Stephen Champion (@Champs707007) reported 9 minutes ago from Wandsworth, England

  @virginmedia It’s been erratic all day on both connections and your service check says no issues identified. One minute it’s doing 40-60mbps then it’s just plain dead but shows a connection

• 
  R. Aaron (@aaronuart) reported 9 minutes ago from Merton, England

  My connection has been crap for months and the one time it’s fine, everyone else is down #virginmedia

• 
  Sema Kaya Ocakoglu (@Semykaya) reported 10 minutes ago from Merton, England

  @virginmedia Customer services are unexperienced and not read to help also. They keep repeating same things

• 
  J (@not_on_fire) reported 11 minutes ago from Epsom, England

  @virginmedia broadband not working since late last night and your website appears to be down. What’s going on?

• 
  Francesco Marchet (@MarchetF) reported 22 minutes ago from Brentford, England

  @virginmedia how do I get in contact with you? My appointments have been cancelled twice now. Such a poor service!

• 
  John lumb (@Johnlumb67) reported 25 minutes ago from Richmond, England

  @virginmedia Thanks do you have a number that will A: Answer the call B: Answer within 1 week. C: Actually understand my problem. I have had bad experiences on the phone with VM

• 
  Jessica Carmody (@JessicaCarmodyV) reported 26 minutes ago from Richmond, England

  @virginmedia I need to complain about your customer services. I’ve had multiple issues with a new contract I took out 31/01 this year. No manager has contacted me to follow up (after weeks since complaining) & yr customer sales centre is harassing me with calls. Pls contact me.

• 
  Jeff Brown (@fadermonkeyking) reported 27 minutes ago from Richmond, England

  @virginmedia weekend only landline calls inclusive. Guess what? Christmas Day, a Sunday and the line’s dead. Self help in the app goes through everything, noise on line, nuisance calls etc but no option of dead line. Tried different handset. #bahhumbug

• 
  Jeff Brown (@fadermonkeyking) reported 39 minutes ago from Richmond, England

  @virginmedia Second tweet! Trying to cancel appointment. App only lets me reschedule, not cancel.

• 
  RICHARD GRIFFITHS (@Griffo2018) reported 43 minutes ago from Wandsworth, England

  @virginmedia No package has come today for my hub replacement. No text by who bringing it today as promised by VM . I am waiting still going in to the 10th day of no service from VM. Any update ?

• 
  💋unknown💋 (@unknown45523435) reported 47 minutes ago from Hillingdon, England

  Virgin media down all over it seems… need #Internet what’s wrong with you @virginmedia

• 
  Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported 48 minutes ago from Merton, England

  @virginmedia is there a fault in the SW20 area? No internet since last night and your service checker is not working either.

• 
  (An)TonyM 🇺🇦 (@wowbaggerish) reported 50 minutes ago from Epsom and Ewell District, England

  @virginmedia @gosportjack75 Yes. Please ensure you do. It's appalling customer service.

• 
  Andy Walker (@educationforum) reported 51 minutes ago from Worcester Park, England

  @virginmedia Your customers pay enough to expect 24 hour support. Do better.

• 
  simone clark (@iglu_sim) reported 54 minutes ago from Kingston upon Thames, England

  @virginmedia no phone line for weeks now -no explanation, no engineer, no refund, no idea when itll be fixed and nobody will help - shocking

• 
  Shasa Colson (@THE_COLSON) reported 56 minutes ago from Merton, England

  @O2 Hi, I've been going around in circles for weeks. I'm an O2 and Virgin Media customer. I'm supposed to be in a Vilt package but mu data hasn't been doubled on the o2 end. Can this please be sorted asap

• 
  Jeff Brown (@fadermonkeyking) reported 57 minutes ago from Richmond, England

  @virginmedia I’m trying to cancel an engineer appt next week. Followed online instructions but only option I get is to re-book for a different time. No option to cancel. And I don’t have time to wait for a response from you if I phone! Help!

• 
  Ravin 🇹🇹🇬🇧 (@ravinrr80) reported 57 minutes ago from Merton, England

  Hey @virginmedia I already am paying more with this new package I was forced to take to renew my contract recently and now you want to force me to pay £7 MORE a month?! Also why can I not get a human on the phone?! I refuse to pay a penny more. Fix this nonsense.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dai boy (@Daibish79) reported 1 minute ago

  the red button on Virgin doesn't work on Sky Football. Only seen the first 10 seconds of the Swansea/Stoke game before it went off and it hasn't come back. @virginmedia

• 
  VLP FinalTilt / Luke Squires (@TheFinalTilt) reported 2 minutes ago

  Seriously **** @virginmedia

• 
  Samantha Asumadu (@SamanthaAsumadu) reported 12 minutes ago

  You're stronger than me. I got Virgin media down to £18 when I threatened to leave. I took their offer. and now it's gone up to £24 quid 2 years later and no doubt will go up again next year 😞

• 
  Howard Freeman (@rwfc236) reported 12 minutes ago

  @virginmedia as usual Virgin media lets me down when I need it. Trying to watch the West Ham game and am in an impossible loop as my passkey is not recognised, it doesn’t actually show how or why and then the link does nothing. Pathetic as usual what a waste of money

• 
  PD1882 (@PD1_8_8_2) reported 15 minutes ago

  @virginmedia what’s wrong with your virgin media tv? Did an ‘update’ and now every time I turn on the tv it loads into TiVo and I have to go back to Virgin again. And now your red button for Sky sports doesn’t work. Tell me how to fix these issues, they’re maddening.

• 
  K1138K (@k1138_k) reported 18 minutes ago

  Please fix the internet in sk6 constant drop outs and disconnects @virginmedia

• 
  FNATIC Saltyy (@saltyy_savage) reported 21 minutes ago

  @BrophersX @virginmedia They are one of the worst for communication. Also trying to increase my package price while I've had these issues for weeks is just hilarious

• 
  Johnny Mac (@JohnMac19059272) reported 23 minutes ago

  @Smallworth_xx @virginmedia Is it possible to go back to a satellite dish as all these Internet based have problems with buffering. Gone all for years now.

• 
  Jonathan Miles (@warleybaggie) reported 23 minutes ago

  @Lbriggs88 @virginmedia I had to watch small screen on my laptop. Prioritise this and get it sorted ASAP @virginmedia Really poor for the start of a season.

• 
  Jai Tan (@JayTinl33) reported 24 minutes ago

  @cmwba @virginmedia absolute bollox service and support ,considering how much we pay for this. this is what happens when american corporations buy uk companies #virgjnmedia