Virgin Media outages and service status in Sunbury-on-Thames, England

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sunbury-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sunbury-on-Thames, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Southall, Uxbridge, Hayes, Windsor, Feltham, Hounslow, Slough, Ealing, Brentford, Wandsworth, Addlestone, Mitcham, Walton-on-Thames, and Sutton.

City	Problem Type	Report Time
Hammersmith	Internet	7 hours ago
Southall	Total Blackout	9 hours ago
Southall	Internet	9 hours ago
Hammersmith	Internet	10 hours ago
Hammersmith	Internet	13 hours ago
Southall	Total Blackout	13 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

• 
  Alyson Leitch (@Geordiesbird) reported 5 minutes ago from Woking, England

  @virginmedia hi virgin.. my TV is showing error codes c217 and c230. I have turned everything off and reset modem and tivo boxes 5 times and more and still no Internet. Its my husbands account but he's away till Thursday. Help please

• 
  Jeff Brown (@fadermonkeyking) reported 6 minutes ago from Richmond, England

  @virginmedia I’m trying to cancel an engineer appt next week. Followed online instructions but only option I get is to re-book for a different time. No option to cancel. And I don’t have time to wait for a response from you if I phone! Help!

• 
  Ravinder Judge (@judge_ravinder) reported 13 minutes ago from Hounslow, England

  @virginmedia once again there is no connection between our box and the hub after a couple of days with no problems. Also why did the engineer I had booked for Thursday morning not turn up? 😡

• 
  Jacqson (@JacquelineCabl9) reported 16 minutes ago from Laleham, England

  @spudbishop666 @virginmedia It is They still haven't resolved the problem from last year @02mobile1 is as bad

• 
  Phil ******* (@SustyPhilC) reported 19 minutes ago from Merton, England

  @virginmedia any idea what’s going on with the network please? Can you at least make a statement? It’s been down since around 2am or thereabouts!

• 
  Andrew Wood (@andrewlwood) reported 21 minutes ago from Hounslow, England

  @virginmedia another outage in Tw8. This has been a regular problem over the last three weeks. It’s messing with my business and now my family movie night. Are you aware, and when will it be sorted?

• 
  Rana Rahman (@ranaraptor) reported 30 minutes ago from Wandsworth, England

  @virginmedia Do you have a date/time? What is the tech issue? I’m trying to run a business remotely, and Virgin is severely letting me down unfortunately. #virginoutage #virginmediadown

• 
  Rana Rahman (@ranaraptor) reported 32 minutes ago from Wandsworth, England

  @virginmedia It’s still not working!! I have this message from your site, “There's a broadband issue in SW11 XXX. Thanks for your patience while we work to fix things as quick as we can. You've registered that an area fault causing a loss of broadband service is affecting you.”

• 
  R. Aaron (@aaronuart) reported 36 minutes ago from Merton, England

  @virginmedia I rebooted, called the number, it says there is a known issue in my area and engineers are working on it. Does this take 5 days to fix? I try the status online and it tells me everything is fine but it isn’t. Is there anyone looking at this. I’ve never had an issue last this long

• 
  Jacqson (@JacquelineCabl9) reported 36 minutes ago from Spelthorne District, England

  @virginmedia How do I cancel without more incurred costs and wasted time

• 
  Stuart the Copywriter (@StuartTarn) reported 40 minutes ago from Spelthorne District, England

  A combination of @OpenreachHelp‘s incompetence by cutting through the internet cable outside my house and @virginmedia no showing for an engineering visit to fix it has me having to run my business through my phone hotspot until Friday. That’s if they show up, of course.

• 
  Francesco Marchet (@MarchetF) reported 41 minutes ago from Brentford, England

  @virginmedia how do I get in contact with you? My appointments have been cancelled twice now. Such a poor service!

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 41 minutes ago from West Molesey, England

  @AnishModgil @virginmedia In my experience No. and when I asked for money back last time they told me there had to be a complete service loss for a certain number of days!!!! Maybe time to contact the #Ombudsman

• 
  Raynes Park Lib Dems (@RPLibDems) reported 44 minutes ago from Merton, England

  @virginmedia @RichMeader Could the web page be updated with the fix date please so people can plan accordingly?

• 
  Staffora (@staffora) reported 47 minutes ago from Kingston upon Thames, England

  @virginmedia is there an known outage in KT2 area? Have no broadband or TV.

• 
  Deano (@Deano1969) reported 48 minutes ago from Wandsworth, England

  @virginmedia So. Would you like me to provide details of the complaint? My reference number maybe? Somewhere to direct message? Or do I just waste a huge amount of time hanging on the line to get back to where I started?

• 
  traymca 💙 (@traymca) reported 50 minutes ago from Worcester Park, England

  Problems again with @virginmedia in Oxford!! When will you get this sorted #virginbroadband #virginmediadown

• 
  eamorugby (@HoarseRoar) reported 50 minutes ago from Slough, England

  @virginmedia Still no service. Your website tells me service is fine. Over the phone the automated message is “an intermittent service” and when I finally spoke with someone they’ve organised a technician to visit next TUESDAY. It’s a mess.

• 
  🎤Toby Gilles🎤 (@tobygilles) reported 54 minutes ago from Hounslow, England

  @virginmedia Will it be a quick fix?

• 
  Kwame Gyamfi (@Kwame916) reported 57 minutes ago from Wandsworth, England

  Virgin Media - you've started with your poor connection bollocks again? It's been a good few month. You were doing well. #VirginMedia #SW11

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Peter Dowsett (@PeterDo19421129) reported 1 minute ago

  @Ofcom Virginmedia now there is Terrible company. A fine won't do anything To them. I tried getting rid of Channels only to be told I have to sign up to a New 24 month contract. Corrupt as.

• 
  Chris Newton (@chrisnewts) reported 4 minutes ago

  @virginmedia please help. I’m trying to reduce my mums package. She has Alzheimer’s disease. All she needs is a basic internet and phone . No tv. No Netflix. No TNT. For some reason every time I am offered a deal including all the things I do not need. Her bill is due to double

• 
  Frazzz (@FrazzzYT) reported 7 minutes ago

  @virginmedia Oh it's eligible when the internet has been literally off for days and still says no fix. There was two weeks of up and down. Then it went off for half a day as you were "fixing it" now tis completely been off for days. Like come on now what am I paying for?

• 
  PEER COMMUNITY HUB, Our Empowerment Zone! 🇨🇦✌️ (@p_communityhub) reported 8 minutes ago

  Virgin Media was fined a record £28 million by the UK communications regulator, Ofcom, on July 8, 2026, for using deliberate tactics to trap customers trying to cancel their broadband, landline, or pay-TV services #News

• 
  Ian F (@mashie1964) reported 15 minutes ago

  I used to be with #VirginMedia for years. Service was poor, always having outages, sometimes for days. They’re the spivs of broadband communications. Now I see they’ve been caught abusing & trapping customers. Time they lost their licence to operate in the industry

• 
  john (@Coleman48J) reported 18 minutes ago

  Ofcom has fined Virgin Media a record £28 million for repeatedly making it difficult for customers to cancel their contracts. The regulator found the company used "deliberate" tactics to delay or block millions of customer cancellations.

• 
  Cristina (@9m0820qiao) reported 20 minutes ago

  🇬🇧Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_World_Iptv13 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  Rosario Munday (@RosMunday27) reported 26 minutes ago

  @virginmedia glad Virgin have been taken to task. It took me months to leave, services cut off for no reason, I'm disabled left me without a phone when I complained they would put me on hold and cut me off My last complaint wasn't even acknowledged let alone dealt with! Shameful

• 
  Lyn Prodger (she/her) (@Prodgey) reported 26 minutes ago

  @virginmedia another estimated fix date for WD3 been and gone and still no resolution. It’s now been down for over 2 weeks. When will it be up and running. Don’t tell me to DM. I’ve tried countless times but get no response. Can I purchase a TP link and sim and get refunded

• 
  irons1de (@irons1de1) reported 28 minutes ago

  @virginmedia @botbusta999 Haven’t you just received a fine because of this exact thing forcing people to stay with you when you are providing substandard service for ridiculous prices