Virgin Media outages and service status in Sunbury-on-Thames, England

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sunbury-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sunbury-on-Thames, England

The most recent Virgin Media outage reports came from the following cities: Slough, Hammersmith, Northolt, Leatherhead, Laleham, Woking, Southall, Hounslow, Mitcham, Weybridge, Brentford, Walton-on-Thames, Addlestone, Wandsworth, and Ashtead.

City	Problem Type	Report Time
Slough	Internet	6 hours ago
Hammersmith	Wi-fi	19 hours ago
Hammersmith	Internet	19 hours ago
Slough	Internet	21 hours ago
Hammersmith	Wi-fi	1 day ago
Hammersmith	Wi-fi	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

• 
  RICHARD GRIFFITHS (@Griffo2018) reported 30 seconds ago from Wandsworth, England

  @virginmedia No package has come today for my hub replacement. No text by who bringing it today as promised by VM . I am waiting still going in to the 10th day of no service from VM. Any update ?

• 
  Rana Rahman (@ranaraptor) reported 11 minutes ago from Wandsworth, England

  @virginmedia My so called ‘ultrafast, reliable fibre-optic broadband’ has been down all day (!). Unacceptable 😡

• 
  traymca 💙 (@traymca) reported 11 minutes ago from Worcester Park, England

  @virginmedia this is getting ridiculous now! What’s happening with your service again today!!! Trying to watch on @BBCiPlayer and it buffers every 30 seconds!! Can’t watch anything and accessing websites including your own is so painful #virginmediadown #virginmedia

• 
  Shaun (@Shaun1799) reported 12 minutes ago from Kingston upon Thames, England

  @virginmedia having problems with my wifi would you help me out

• 
  Baisden 📸🎥 (@Stefan_baisden) reported 22 minutes ago from Ealing, England

  @virginmedialife @virginmedia The worst service from any company I have ever used. I would like to be removed from your business accounts.

• 
  Mike Fuller (@ninepine) reported 24 minutes ago from Banstead, England

  @virginmedia Callback should have happened days ago. Now the person on 150 says that you failed to complete a process. They then tried to miss-sell me an upgrade to my package. Still not fixed but "should be" in a few hours! I doubt it. Abysmal deceptive service.

• 
  Jessica Carmody (@JessicaCarmodyV) reported 24 minutes ago from Richmond, England

  @virginmedia I need to complain about your customer services. I’ve had multiple issues with a new contract I took out 31/01 this year. No manager has contacted me to follow up (after weeks since complaining) & yr customer sales centre is harassing me with calls. Pls contact me.

• 
  Kwame Gyamfi (@Kwame916) reported 26 minutes ago from Wandsworth, England

  Virgin Media - prices up, service down. Useless, useless, useless. #VirginMedia

• 
  R. Aaron (@aaronuart) reported 27 minutes ago from Merton, England

  @virginmedia I rebooted, called the number, it says there is a known issue in my area and engineers are working on it. Does this take 5 days to fix? I try the status online and it tells me everything is fine but it isn’t. Is there anyone looking at this. I’ve never had an issue last this long

• 
  Marta (@itsmartamoya) reported 29 minutes ago from Merton, England

  @virginmedia I have had replies from a bot but impossible to speak to the agent. I will put a formal complaint if I don’t hear from an agent.

• 
  James Brown (@JammieBun) reported 36 minutes ago from Hillingdon, England

  Hi @virginmedia. I’ve tried phoning you with a complaint, but the calls get shunted into weblink hell. I’ve submitted two complaints through your site which have mysteriously disappeared from my account. And on Twitter the links you send for an online chat only ever lead …

• 
  (An)TonyM 🇺🇦 (@wowbaggerish) reported 40 minutes ago from Epsom and Ewell District, England

  @virginmedia Yes, apparently you have an engineer working on it. If hoping the 20 hour estimated fix time is overly pessimistic!

• 
  Robert Hallam (@Robertfhallam) reported 46 minutes ago from Spelthorne District, England

  @virginmedia why oh why everytime I want to watch footie on Sky sports Red button it never ever works!!

• 
  Haider Al-Rekabi 🏴‍☠️ (@HaiderAlRekabi) reported 47 minutes ago from Spelthorne District, England

  @virginmedia mobile outage TW18 1DT no data no calls and most importantly no way to contact Tech support!

• 
  Andy Walker (@educationforum) reported 50 minutes ago from Worcester Park, England

  @virginmedia Your customers pay enough to expect 24 hour support. Do better.

• 
  Ravinder Judge (@judge_ravinder) reported 52 minutes ago from Hounslow, England

  @virginmedia Why is the connection between the internet and tv constantly going having to reboot modem all the time. Sick of this issue as not once in a while happening for a month on & off, more everyday in the last two weeks. This is not the service I expect for how much I pay.

• 
  🎤Toby Gilles🎤 (@tobygilles) reported 52 minutes ago from Hounslow, England

  Has anyone with @virginmedia got the @SkySports red button working? I genuinely think it’s never worked for me and I’ve had Virgin for about 5 years now. I just wanna watch #Watfordfc. I’m paying enough, why do I not get the service?

• 
  Jason Hier (@jasonhier) reported 54 minutes ago from Ealing, England

  @virginmedia Is service in London W13 working?

• 
  Ravinder Judge (@judge_ravinder) reported 58 minutes ago from Hounslow, England

  @Spongette1982 @virginmedia I agree especially when this issue has been ongoing and still not resolved.

• 
  Marco Olevano, CFA (@MarcoOlevano) reported 59 minutes ago from Hounslow, England

  @virginmedia Hi, no i have checked and the service is good. Have called your help desk who will be sending out an engineer

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  CrankyGeek (@pepetideo) reported 6 minutes ago from Oxford, England

  @virginmedia @FuzziePieRat Yes.. And how ****** up is it that you treat your existing paying customers so badly they have to attempt to do these hacks to get what you are freely giving away to new customers?

• 
  sponge0812 (@sponge0812) reported 10 minutes ago

  Just had to cancel virgin media fibre after 2 months, constantly dropping out and some times for hours, had to go back to sky which I wish we had not left now

• 
  ✫ Sharon Bellamy 🦖 (@socialshazza) reported 13 minutes ago

  O @vmbusiness how can it be when my order was placed in January my rescheduled install date isn't until the middle of May? I am going to be without connection for over 2 weeks .. the original plan was to have a week cross over of my service - why do i pay for business ?? (1 of 2)

• 
  Monique Bissell (@Neek49) reported 14 minutes ago

  @virginmedia I understand, however your estimates keep extending without any end in sight. We don’t get this service for free. We pay for it. At what point do you let us know that it is broken beyond repair and we should move on. I can handle us breaking up for good, promise

• 
  Big Spice (@bigmanspice) reported 14 minutes ago

  Virgin Media won’t let me cancel my contract in peace kmt

• 
  entrustTMF (@entrustTMF) reported 17 minutes ago

  Day 4 of poor followed by NO broadband service from good old @virginmedia. Fix now predicted to be by 29/4/26😡 Worryingly, none of their previous predictions have proved accurate Shocking and unacceptable performance #GetItSorted

• 
  Kevin Blades (@kcblades) reported 19 minutes ago

  @virginmedia NE28 broadband appears down. I work from home. So any updates?

• 
  Jonathan H (@howdo01) reported 20 minutes ago

  @virginmedia I did, says all was working no faults or errors, so don't what else I can do, must be your end.

• 
  Eden Gem (@edengem) reported 21 minutes ago

  @virginmedia Help Please! Just been given incorrect advice from 4xoverseas tech support. Initial issue was an error code & “black listed IP server” that stopped desktop emails from working. Any advice as advice now cancelled iPhone email. TIA

• 
  kyle (@kyle_llooppyy) reported 23 minutes ago

  @virginmedia I can’t get through on the phone I need help!