Virgin Media Outage Report in Sunbury-on-Thames, Surrey, England

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sunbury-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Sunbury-on-Thames, England

The most recent Virgin Media outage reports came from the following cities: Wandsworth, Hammersmith, Slough, Ashtead, Wembley, Camden Town, Tadworth, Redhill, Kingston upon Thames, Brent, Paddington, Walton-on-Thames, Hampstead, Hayes, and Leatherhead.

City	Problem Type	Report Time
Wandsworth	Internet	3 hours ago
Hammersmith	Internet	10 hours ago
Hammersmith	Total Blackout	1 day ago
Hammersmith	Internet	2 days ago
Slough	Internet	2 days ago
Ashtead	Internet	2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

• 
  H-Town (@letsbhavinu) reported 5 minutes ago from Camden Town, England

  @virginmedia Thanks, I'll call the customer care team on a moment, everything seems fine so I'm going to cancel the engineer

• 
  Luminousbeige (@LuminousBeige) reported 8 minutes ago from Camden Town, England

  Trying to cancel virgin media @VirginMedia_One is like trying to achieve alchemy from shit - just can’t seem to get through and when I go they pass me over to a new department. Ffs 25 mins on the phone now

• 
  Russ (@rusblake) reported 10 minutes ago from Hillingdon, England

  @virginmedia Yes, it was down for about 30mins now back to normal

• 
  Maria Rosamojo (@Rosamojo) reported 11 minutes ago from Camden Town, England

  @virginmedia My virgin internet down completely since Friday and was told on the phone that it won’t be back till the 9th May! Yet when I check your website it sometimes says there are no problems. Obviously there are. You should be honest and report each area and give reasonable fix times.

• 
  Max Hurst (@MAXLOTUS) reported 12 minutes ago from Guildford, England

  @virginmedia I have just spoken with your complaints department who were very helpful, after spending hours talking to your offshore customer services who were useless, my complaint ref number is COM103338415 if you wish to help!

• 
  Steve 'Buzz' Pearce (@stevebuzzpearce) reported 12 minutes ago from Camden Town, England

  @GavinWilkie @beeshi @virginmedia Same. @virginmedia I’m switching because of your crazy high pricing and a year of promises to fix but only if I pay more. 200mb promise, never ever got higher than 50mb, peak times are dismal at 0.5mb. Bye.

• 
  Jewmie (@JamieSenitt) reported 14 minutes ago from Richmond, England

  Hi @virginmedia, one of your utility boxes on Oxford Road #teddington (TW11) has been knocked over and has metal and wires exposed. Please send someone to fix ASAP. Have informed local council’s Highways team too.

• 
  Jelena Culum (@jelenaculum) reported 15 minutes ago from Camden Town, England

  @withnail69 @virginmedia Probably not and will fix it at some point next week

• 
  Marina Sharma (@marinaGraham7) reported 16 minutes ago from Hounslow, England

  @virginmedia Unfortunately none of what you have posted in the link applies as technically I have not list any service just can’t watch it in the room in which I wanted it to be. Should’ve just cancelled my contracts and gone to sky #Professional

• 
  𝕯𝖆𝖓𝖎 :) (@DaniMaguire94) reported 19 minutes ago from Merton, England

  @virginmedia my v6 box keeps making a clicking sound, i done everything suggested by your team online and no luck! Help please

• 
  Ari Gork (@arigork) reported 28 minutes ago from Camden Town, England

  Shame poor @virginmedia call centre agents- must be bombarded now with callers about their service not working. Seems like most of northern London has been disconnected. Good luck engineers. #VirginMedia #Down #NW3 #DialupIsTheNewBlack #TwiddlingThumbs

• 
  Max Hurst (@MAXLOTUS) reported 35 minutes ago from Guildford, England

  @virginmedia Thinking of moving you phone and broadband to virgin media, DON'T do it, life is to short and their customers service is shit! #virginmedia #shitservice

• 
  moneill (@moneill) reported 36 minutes ago from Camden Town, England

  @virginmedia there is a huge and growing internet OUTAGE affecting London. Your site lists nothing and your tech support say it will last at least until April 15. This is unacceptable. #virginmedia #london #fail

• 
  Sujal Shah (@sujii_shah) reported 42 minutes ago from Kensington, England

  First time I’ve ever finished my data on my phone because I had to keep tethering internet at home because @virginmedia can’t be bothered to fix the internet at my house. Mum, dad if I die this weekend and can’t contact you, you can blame @virginmedia 😡

• 
  ANT (@pantsant) reported 45 minutes ago from Camden Town, England

  Hopefully my sarcasms and outrage will be enough to repower @virginmedia, well at the very least it will do a damn site better than them, welcome to Intelligent Wi-fi #virginmedia

• 
  Deano (@deanspread) reported 48 minutes ago from Kensington, England

  @virginmedia your service is so shit. Media store cant watch one film without having problems absolute joke

• 
  Skoobi (@skoo3i) reported 50 minutes ago from Paddington, England

  NEVER join virgin mobile Uk. @virginmedia y do u associate with that piece of S***

• 
  Depraved Acid (@DepravedAcid) reported 55 minutes ago from Hounslow, England

  @vmbusiness Not good guys. Three outages this week. Poor txt comms. Getting worried.

• 
  Russ (@rusblake) reported 55 minutes ago from Hillingdon, England

  @virginmedia broadband has gone down and your find your fault page isn’t working, you better not ruin #GameofThronesSeason8 for me #virginmedia #broadbanddown

• 
  ANT (@pantsant) reported 56 minutes ago from Camden Town, England

  COMPLETE BLACKOUT OF LANDLINE, TV AND INTERNET CHEERS @virginmedia FOR YOUR SUPERFAST SERVICE, MAYBE TRY SPENDING LESS ON SHITTY ADVERTS THAN CUSTOMER SERVICE

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  JimBob🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇹 (@Brynglas70) reported 3 minutes ago

  Hi @virginmedia any idea how long it's going to take to fix the connection problems with your Hub4 and WiFi pods? It's been a week now. ...

• 
  Kayy (@Kayywhat3v3r) reported 4 minutes ago

  @virginmedia Nope still not working properly.

• 
  Lucasgeth7178 (@luczeverton7178) reported 5 minutes ago

  @virginmedia my wifi is horrible as always am I gonna have the same problem when you come out tomorrow and fit a new box with apparently better wifi connection because don’t wanna get stuck in a contract if it’s gonna just be the same

• 
  mya (@Asphyxiation444) reported 7 minutes ago

  @virginmedia i shall be moving wifi providers immediately. another outage, no support for the cost of living crisis either. waste of a company.

• 
  Paul Turner 🕹 (@Paul_Recruits) reported 12 minutes ago

  @virginmedia Wi-Fi is still off. Flashing red light, I got a text saying there’s problems in the area. 3rd time this month

• 
  Hari Ramanathan (@sandrokottos) reported 13 minutes ago

  .@virginmedia Service down in EN2 … again. 😒

• 
  yaknottocs (@yakalot2) reported 22 minutes ago

  @virginmedia Thank you. Now why couldn't the customer service adviser on the phone say that? Seems that some retraining is needed.

• 
  Kayy (@Kayywhat3v3r) reported 25 minutes ago

  @virginmedia We’ve already had a technician out who said there were no issues.

• 
  #sciolist (@sciolism007) reported 26 minutes ago

  @virginmedia I'm tweeting for help because I've been a @virginmedia customer for years but it's looking, that without help, I shall have to find other providers..... This has been ongoing since the end of January....I cannot afford thr cost of it to carry on any longer. Please help!!!

• 
  Jonny Murray 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@jonnymuzza71) reported 27 minutes ago

  @virginmedia Can someone help , my broadband keeps going off has done intermittently now for a few weeks , every time i check service its says its ok , can someone come check connection in road please HD2 area, i cant have time off for an engineer at moment