Virgin Media outages and service status in Sunbury-on-Thames, England

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sunbury-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sunbury-on-Thames, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Walton-on-Thames, Wandsworth, Southall, Ealing, Woking, Addlestone, Hayes, Northolt, Greenford, Richmond, Hounslow, Mitcham, Ashtead, and Epsom.

City	Problem Type	Report Time
Hammersmith	Internet	1 hour ago
Hammersmith	Internet	3 hours ago
Hammersmith	Internet	1 day ago
Walton-on-Thames	Internet	1 day ago
Hammersmith	Total Blackout	1 day ago
Wandsworth	Phone	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

• 
  Ravinder Judge (@judge_ravinder) reported 2 minutes ago from Hounslow, England

  @virginmedia surprise surprise once again the connection is lost between the hub and box, only lasted a day. There are no words for the service you are providing and lack of resolution

• 
  Ravin 🇹🇹🇬🇧 (@ravinrr80) reported 4 minutes ago from Merton, England

  Hey @virginmedia I already am paying more with this new package I was forced to take to renew my contract recently and now you want to force me to pay £7 MORE a month?! Also why can I not get a human on the phone?! I refuse to pay a penny more. Fix this nonsense.

• 
  DJ MRT (@DJMRT) reported 6 minutes ago from Sutton, England

  It would appear that despite 3 emails to @virginmedia regarding their lack of service, their rubbish broadband and the fact my TV hasn’t worked since November - they have instead chosen to engage debt collectors for a £141.54 (for ONE MONTH) bill. See you in court then I guess.

• 
  Ravinder Judge (@judge_ravinder) reported 10 minutes ago from Hounslow, England

  @Spongette1982 @virginmedia I agree especially when this issue has been ongoing and still not resolved.

• 
  Deano (@Deano1969) reported 11 minutes ago from Wandsworth, England

  @virginmedia So. Would you like me to provide details of the complaint? My reference number maybe? Somewhere to direct message? Or do I just waste a huge amount of time hanging on the line to get back to where I started?

• 
  Patrick Smith (@P4TTL) reported 11 minutes ago from Chertsey, England

  @virginmedia Yep, no issues in the area. Everything was working up until about an hour ago, and now the Internet has gone very sporadic and constantly disconnecting, as shown by the ping test.

• 
  Baisden 📸🎥 (@Stefan_baisden) reported 11 minutes ago from Ealing, England

  @virginmedialife @virginmedia The worst service from any company I have ever used. I would like to be removed from your business accounts.

• 
  Kwame Gyamfi (@Kwame916) reported 15 minutes ago from Wandsworth, England

  Virgin Media - you've started with your poor connection bollocks again? It's been a good few month. You were doing well. #VirginMedia #SW11

• 
  RICHARD GRIFFITHS (@Griffo2018) reported 18 minutes ago from Wandsworth, England

  @virginmedia No package has come today for my hub replacement. No text by who bringing it today as promised by VM . I am waiting still going in to the 10th day of no service from VM. Any update ?

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 25 minutes ago from West Molesey, England

  @hopestevep @virginmedia Same! Service getting worse and worse and customer service appalling!!

• 
  Sema Kaya Ocakoglu (@Semykaya) reported 32 minutes ago from Merton, England

  @virginmedia Customer services are unexperienced and not read to help also. They keep repeating same things

• 
  Andy Walker (@educationforum) reported 37 minutes ago from Worcester Park, England

  @virginmedia Your customers pay enough to expect 24 hour support. Do better.

• 
  ≡xtr≡m≡pcuk 🔜 #i69 🤟 (@ExtremePCUK) reported 39 minutes ago from Hillingdon, England

  @virginmedia ABSOLUTELY TERRIBLE SERVICE! I’ve worked with major computer and ISP’s over my time but by far Virgin Media is the worst! I pay £111 a month and not one person can help. Intermittent internet for a month but they say just wait another week it may be back on!

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 45 minutes ago from West Molesey, England

  @virginmedia The service page doesn’t work, or says there are no known faults. I’ve been going round in circles with this all week 🤬

• 
  🎤Toby Gilles🎤 (@tobygilles) reported 45 minutes ago from Hounslow, England

  Has anyone with @virginmedia got the @SkySports red button working? I genuinely think it’s never worked for me and I’ve had Virgin for about 5 years now. I just wanna watch #Watfordfc. I’m paying enough, why do I not get the service?

• 
  RICHARD GRIFFITHS (@Griffo2018) reported 49 minutes ago from Spelthorne District, England

  @virginmedia once again I have no Virgin media services at my home. I can’t even log in to my Virgin media app or access the Virgin media website by using my phone data. I have no way of checking the service status. TW15 area

• 
  R. Aaron (@aaronuart) reported 50 minutes ago from Merton, England

  @virginmedia I have had internet issues since September last year I have called up too many times to count and once again internet is out in SW19 and now you want to rise your prices. Please can I get a solution and not one that means a technician cancels last min today!!

• 
  Staffora (@staffora) reported 55 minutes ago from Kingston upon Thames, England

  @virginmedia is there an known outage in KT2 area? Have no broadband or TV.

• 
  Alyson Leitch (@Geordiesbird) reported 56 minutes ago from Woking, England

  @virginmedia hi virgin.. my TV is showing error codes c217 and c230. I have turned everything off and reset modem and tivo boxes 5 times and more and still no Internet. Its my husbands account but he's away till Thursday. Help please

• 
  Jeff Brown (@fadermonkeyking) reported 59 minutes ago from Richmond, England

  @virginmedia weekend only landline calls inclusive. Guess what? Christmas Day, a Sunday and the line’s dead. Self help in the app goes through everything, noise on line, nuisance calls etc but no option of dead line. Tried different handset. #bahhumbug

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  markrmifsud (@markrmifsud) reported 6 minutes ago

  @virginmedia Its now showing that it should be fixed at 13:05 today. Fast approaching 2 days of no service

• 
  Simon (@cleggy1966) reported 8 minutes ago

  @virginmedia customer service is an absolute shambles. Had an appointment with an engineer for this morning due to issues in HD4 and because the wider issue has been resolved, you cancelled my appointment and didn’t even tell me. I had a separate issue to the outage. Shocking

• 
  David Rye 🚜 (@DavidRye3) reported 9 minutes ago

  @OliverGMcManus @virginmedia I'd never put up with that treatment

• 
  Helen Rimmer @thekindbraveleader.bsky.social (@melon_h) reported 10 minutes ago

  We now have a @virginmedia engineer booked but not until Tuesday, cue loss of earnings, money spent on extra data and petrol to go to my parents to try and use internet. Issue was definitely local area but now been told need engineer. 5 days after first went off.

• 
  RPD Pacer (@rpd_pacer) reported 13 minutes ago

  @Cloverbeech @virginmedia Just checked. Their top range broadband is as much as my VM bundle. The service we get is really good, it's the absolutely shocking customer service that comes with it 🙄🙄🙄

• 
  TheseColorsDontRun (@truthtellerGB) reported 14 minutes ago

  @OliverGMcManus @virginmedia What’s more insane is that you are using Virgin Media. One of the worst service provider in the UK alongside O2.

• 
  Mark vix (@Vikk3rs146) reported 17 minutes ago

  @virginmedia No thinking about it ..this week was the final straw of your shite service and even lousier customer service ..I’m gone after 30 + years but loyal customers mean nothing to you lot .

• 
  GB Food Finder (@britfoodfinder) reported 17 minutes ago

  @virginmedia I have message you @virginmedia Looked at the amount of posts to you on this exact issue, it is obviously an ongoing for many of your customers. Please resolve for all? I am regretting now signing up for another 24 months contract. O2 was always seamless

• 
  spidella's kitkat🍫 || exams (@kkitkat_exe) reported 18 minutes ago

  @OliverGMcManus @virginmedia dude virgin media probably dont even know what theyre charging you for their customer service is so *** talk to an ombudsman theyll get back to you much quicker

• 
  megb (@Gbarch1) reported 19 minutes ago

  @virginmedia Our service in CM16 went down on Thursday 28th @ 10pm. Ridiculous 'updates' have been sent every few hours. The supposed fix is now 2nd June. What on earth is going on?