Virgin Media outages and service status in Sunbury-on-Thames, England

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sunbury-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sunbury-on-Thames, England

The most recent Virgin Media outage reports came from the following cities: Hounslow, Hammersmith, Wandsworth, Slough, Ashtead, Kingston upon Thames, Walton-on-Thames, Hayes, Leatherhead, Southall, Mitcham, Merton, Greenford, Ashford, and West Byfleet.

City	Problem Type	Report Time
Hounslow	Wi-fi	1 day ago
Hammersmith	Internet	2 days ago
Hammersmith	Total Blackout	2 days ago
Wandsworth	E-mail	2 days ago
Hammersmith	Wi-fi	3 days ago
Hammersmith	Total Blackout	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

• 
  ≡xtr≡m≡pcuk 🔜 #i69 🤟 (@ExtremePCUK) reported 35 seconds ago from Hillingdon, England

  @virginmedia ABSOLUTELY TERRIBLE SERVICE! I’ve worked with major computer and ISP’s over my time but by far Virgin Media is the worst! I pay £111 a month and not one person can help. Intermittent internet for a month but they say just wait another week it may be back on!

• 
  Andrew Wood (@andrewlwood) reported 2 minutes ago from Hounslow, England

  @virginmedia This problem is still here; internet has been sporadic all day, dropping out for several minutes at a time. You are not reporting any issues on your coverage tracker however.

• 
  💋unknown💋 (@unknown45523435) reported 6 minutes ago from Hillingdon, England

  Virgin media down all over it seems… need #Internet what’s wrong with you @virginmedia

• 
  Geoff Rogers (@GeoffRogersEU) reported 8 minutes ago from Hersham, England

  @virginmedia @FeelitWorking I think the OP is airing his frustration at the fact that he has to ask for discount at the end of the contract. VM does not do this with its business customers (I know as a former very satisfied business customer) so why should it apply to consumers? To be fair, Sky, BT, Talk…

• 
  SusannJerry (@MrsJerryTweets) reported 14 minutes ago from Hounslow, England

  @8252Hazel @virginmedia Yes it has been unreliable for a week now. Their customer phone line goes straight to voicemail. Monthly bill goes up by£9 this month for such a poor service.

• 
  Oliver Fatyol (@IstvanOFatyol) reported 15 minutes ago from Ealing, England

  @virginmedia Since w/c 22Aug my wife and I continuously keep checking the service status which gets updated and deadline pushed back. Nobody with virgin has broadband or TV for over 3 weeks now without explanation or a decent update

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 16 minutes ago from West Molesey, England

  @virginmedia My problem is that the fix time is 24 hours! That’s really not ok

• 
  jrd1982 (@thefitebegins) reported 17 minutes ago from Hillingdon, England

  @virginmedia Yet again Virgin Media is down and yes I have tried the checker. Why are services with VM constantly going down across the UK?

• 
  Marco Olevano, CFA (@MarcoOlevano) reported 18 minutes ago from Hounslow, England

  @virginmedia good evening, been battling with intermittent connectivity issues on your fibre broadband last 2 months. Have called your technical team before who just make you do the old school reboot which hasn't helped. Not quite sure why i am paying for a service not working

• 
  Jeff Brown (@fadermonkeyking) reported 18 minutes ago from Richmond, England

  @virginmedia weekend only landline calls inclusive. Guess what? Christmas Day, a Sunday and the line’s dead. Self help in the app goes through everything, noise on line, nuisance calls etc but no option of dead line. Tried different handset. #bahhumbug

• 
  Kwame Gyamfi (@Kwame916) reported 25 minutes ago from Wandsworth, England

  Virgin Media - prices up, service down. Useless, useless, useless. #VirginMedia

• 
  Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported 35 minutes ago from Merton, England

  @virginmedia is there a fault in the SW20 area? No internet since last night and your service checker is not working either.

• 
  Deano (@Deano1969) reported 43 minutes ago from Wandsworth, England

  @virginmedia So. Would you like me to provide details of the complaint? My reference number maybe? Somewhere to direct message? Or do I just waste a huge amount of time hanging on the line to get back to where I started?

• 
  RICHARD GRIFFITHS (@Griffo2018) reported 43 minutes ago from Spelthorne District, England

  @virginmedia once again I have no Virgin media services at my home. I can’t even log in to my Virgin media app or access the Virgin media website by using my phone data. I have no way of checking the service status. TW15 area

• 
  🎤Toby Gilles🎤 (@tobygilles) reported 46 minutes ago from Hounslow, England

  Has anyone with @virginmedia got the @SkySports red button working? I genuinely think it’s never worked for me and I’ve had Virgin for about 5 years now. I just wanna watch #Watfordfc. I’m paying enough, why do I not get the service?

• 
  John T Davies 💙🇺🇦💛 (@jtdavies) reported 47 minutes ago from Hounslow, England

  @realLEWlS @virginmedia Where are you? Mine has been up and mostly down since Sunday (for this week at least). #FAIL

• 
  Baisden 📸🎥 (@Stefan_baisden) reported 52 minutes ago from Ealing, England

  @virginmedialife @virginmedia The worst service from any company I have ever used. I would like to be removed from your business accounts.

• 
  Stephen Champion (@Champs707007) reported 52 minutes ago from Wandsworth, England

  Really losing my patience with Virgin media now. Down for 8 days been told 3 times it’ll be fixed within 24 hours but won’t send an engineer out

• 
  Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported 59 minutes ago from Merton, England

  @virginmedia your system says it can’t see any fault on my services but that it can’t run a test on them. Something is wrong clearly, please offer me some support so I can begin my working day at some point.

• 
  Shaun (@Shaun1799) reported 60 minutes ago from Kingston upon Thames, England

  @virginmedia having problems with my wifi would you help me out

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kevin Pain (@TheRealKPain) reported 10 minutes ago

  @virginmedia To login,been going on for a few days now tbh

• 
  Tiz (@Tiz1132667) reported 11 minutes ago

  @virginmedia It's becoming ridiculous the amount of times "there is an outage in my area." Think it may be time to move to another provider!

• 
  EUGENE #igiveafHck (@olddiesel) reported 13 minutes ago

  Point 2) The big issue is that protesters want Govt to help them on fuel costs. Because they say they can't afford to keep paying this fuel cost going forward...... Edel a coach operator was on a Virgin Media news clip. She was saying she can't pass the cost on to customers

• 
  sarah🌹 (@sarahrsav) reported 14 minutes ago

  Imagine being half way through a chat with virgin media about WiFi not working. It then kicks me off cause of intermittent WiFi in the area (issue I’ve had for about 7 months lol) and now I can’t get back on to it. What a waste of 50 mins of my life

• 
  Alloqui Strix (@AlloquiStrix) reported 15 minutes ago

  @virginmedia First thing this morning you said the outage in my area (22) would continue for another week,then another message saying it would be fixed today, and now a message saying it'll be a week again. Is there a playbook you guys are using to wind up its customers?

• 
  DarkFlash (@DarkFlash81) reported 15 minutes ago

  @MrROKinROK @dom_lucre You could be right but there are still people who think Richard Branson owns Virgin Media still or that Bill Gates will solve all of their Microsoft issues.

• 
  Deleted (@deleteduser2007) reported 19 minutes ago

  @virginmedia @LutzSchueler Complaint reference: C-2803262841 you have sent me an email on 02/04/2026 saying you attempted to contact me no voicemail or call was made , since then I’ve sent an email 4 times to your executive team to you and resolutions team and still no contact

• 
  JayMo (@JMohammed84845) reported 22 minutes ago

  @youfibre These guys begged me to leave virgin media and now providing a substandard service, I'm calling out Qasim Mughal, I'm paying more fo a slower speed. I'm. Sorry virgin media can I come back!

• 
  Ian Farrow (@ifarrow) reported 23 minutes ago

  @virginmedia broadband down again. Go in to web page and it says try back again in 22hours! Go to tele helpline and it costs a fortune. How can I get help fixing this that doesn’t take 22hours. Shocking customer service.

• 
  One day you'll see the truth (@therealsambo121) reported 26 minutes ago

  @virginmedia sooooo your useless customer service were supposed to phone me today help me with a direct debit! But as usual your customer service is a total let down