Virgin Media outages and service status in Sunbury-on-Thames, England

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sunbury-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sunbury-on-Thames, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Brentford, Southall, Northolt, Slough, Greenford, Hayes, Hounslow, Kingston upon Thames, Uxbridge, Walton-on-Thames, Windsor, Feltham, Ealing, and Wandsworth.

City	Problem Type	Report Time
Hammersmith	Internet	4 hours ago
Brentford	Total Blackout	5 hours ago
Hammersmith	Internet	6 hours ago
Hammersmith	Internet	10 hours ago
Hammersmith	E-mail	10 hours ago
Hammersmith	Internet	10 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

• 
  Stephen Champion (@Champs707007) reported 5 minutes ago from Wandsworth, England

  Again my Virgin Media broadband has shat itself. Shows it’s connected to the net but with zero download zero upload yet service checks says no problems In your area. Can’t wait to leave fed up of this

• 
  Umar 馬 ➡️ 🇨🇭 (@UF1902) reported 8 minutes ago from Hounslow, England

  @PandemicEU @virginmedia It's been happening for weeks. All I get when I call customer service are excuses.

• 
  Jack Robinson (@JackEORobinson) reported 12 minutes ago from Wandsworth, England

  Hi @virginmedia, are there problems in the SW17 area? Your service status page isn't loading.

• 
  💋unknown💋 (@unknown45523435) reported 12 minutes ago from Hillingdon, England

  Virgin media down all over it seems… need #Internet what’s wrong with you @virginmedia

• 
  Sema Kaya Ocakoglu (@Semykaya) reported 22 minutes ago from Merton, England

  @virginmedia Customer services are unexperienced and not read to help also. They keep repeating same things

• 
  Ravin 🇹🇹🇬🇧 (@ravinrr80) reported 24 minutes ago from Merton, England

  Hey @virginmedia I already am paying more with this new package I was forced to take to renew my contract recently and now you want to force me to pay £7 MORE a month?! Also why can I not get a human on the phone?! I refuse to pay a penny more. Fix this nonsense.

• 
  Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported 28 minutes ago from Merton, England

  @virginmedia is there a fault in the SW20 area? No internet since last night and your service checker is not working either.

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 29 minutes ago from West Molesey, England

  @virginmedia My problem is that the fix time is 24 hours! That’s really not ok

• 
  Tim Hole (@TimHole) reported 34 minutes ago from West Molesey, England

  @virginmedia Thank you. Just tried an old handset and still no SMS or phone calls can be received. Please help, its already caused a few problems.

• 
  ☆ Liezel ☆ (@liezel_t) reported 35 minutes ago from Merton, England

  @virginmedia Well, no one bothered to turn up, called to chase and still not here past the time they told me on the phone they would arrive. Usual excellent service I have come to know from you 🥳

• 
  Rana Rahman (@ranaraptor) reported 35 minutes ago from Wandsworth, England

  @virginmedia Do you have a date/time? What is the tech issue? I’m trying to run a business remotely, and Virgin is severely letting me down unfortunately. #virginoutage #virginmediadown

• 
  itsnotOK (@itsnotO56763609) reported 35 minutes ago from Spelthorne District, England

  @virginmedia when are you going to return my call. Phoned customer service on Thursday, Aggie promised to call back, but still hasn't 😕

• 
  Fred 🇻🇨🤌🏽 (@Hairouna92) reported 38 minutes ago from Richmond, England

  @virginmedia internet has been awful in the whole of the TW11 area for the last 24 hours. Fix please

• 
  Mark Ryan (@MarkGRyan) reported 45 minutes ago from Ealing, England

  Once again @virginmedia let us down with internet in W13 area ... not a good service at all

• 
  Mitch Manning 💜💙🦁🇺🇦 (@MitchM77) reported 51 minutes ago from Worcester Park, England

  @neilpr85 @virginmedia Yes, this! Oh and now O2 have told me I might lose signal over 24hrs as they’re doing some works. So no mobile data for me either! I feel like I’ve jumped in a time machine and have gone back to 1990!! 😫

• 
  Haider Al-Rekabi 🏴‍☠️ (@HaiderAlRekabi) reported 52 minutes ago from Spelthorne District, England

  @virginmedia mobile outage TW18 1DT no data no calls and most importantly no way to contact Tech support!

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 53 minutes ago from West Molesey, England

  @AnishModgil @virginmedia In my experience No. and when I asked for money back last time they told me there had to be a complete service loss for a certain number of days!!!! Maybe time to contact the #Ombudsman

• 
  Francesco Marchet (@MarchetF) reported 54 minutes ago from Brentford, England

  @virginmedia how do I get in contact with you? My appointments have been cancelled twice now. Such a poor service!

• 
  Gabor (@GaborPfalzer) reported 56 minutes ago from Hammersmith, England

  @AlexanderTroup @virginmedia I guess there is a retention quota of some sort, that needs to be hit for some big wig get a big fat bonus. Especially, since we staying a customer anyway, just different account.

• 
  mara penzo (@magma62) reported 56 minutes ago from Brentford, England

  @virginmedia I know where to check, thanks! My problem still persist! It's Friday night and I have no Internet?! Why? They have been carrying out works for weeks now. I think I need a compensation. Why am I paying money for no service?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nathan Bhangoo (@NathanBhangoo) reported 2 minutes ago

  @virginmedia I've been waiting for my broadband in the post for 3 weeks now, I'm living in an apartment that literally has no broadband so I can't do any work at home This is getting ridiculous now as they say that it's coming the next day and it never does.

• 
  Duncan Wright (@dwright75) reported 4 minutes ago

  @virginmedia what’s the usual hold time to report a fault? Currently at 25 mins. My internet is definitely not working despite your status checker telling me it is

• 
  Denise Swif5 (@DeniseSwif5) reported 5 minutes ago

  Virgin media Day 13 with no service #joke

• 
  𝙣𝙮𝙭𝙞𝙚 ꯭🪽⟡ (@shuseihayakawa) reported 5 minutes ago

  @virginmedia yeah, no. been without internet for a week and engineer was supposed to fix our outside cables today. just got a message saying it's been rescheduled for next month. your customer service is pathetic and disgusting. can't wait to switch.

• 
  Yvonne Ward (@YvonneWard0) reported 8 minutes ago

  @virginmedia I would like a telephone number in the uk that I can ring please we have an ongoing complaint that is not being addressed. We have been on the phone many times and always told they can help they never do and fobbed off that tech will ring us. Emails not replied to.

• 
  Bill Kilvington 💙 FCODP, FRCA (@BillKilvington) reported 9 minutes ago

  @virginmedia What on earth is going on. Intermittent broadband, all WiFi pods disabled and the site says I don't actually have any. Customer support says you're replacing cables in my area, but no planned work showing

• 
  Chris Lander (@christophlander) reported 11 minutes ago

  @virginmedia Thanks for your faux sympathy, but its still not working. Terrible service. Is there a way to compensate for this?

• 
  Emily Atkins (@bahallathegreat) reported 12 minutes ago

  @virginmedia what the hell guys sec time this week your internet has gone down in sm5 area. I was paying a bill what’s going on. I think I’m going to have to change back to BT after this contracts over

• 
  A.Brown (@_DundeePerfect_) reported 13 minutes ago

  @Raphas_Angel_ @virginmedia Imagine that day everyone knows you can Hot Spot your Own Phone or Buy a Data only Sim in case ever need it. I never have a second with no Internet access, but in saying this I cannot remember which year my VM didn't work. Also plenty FREE Wi-Fi places the Benefit Office suggests

• 
  Mike Duggan (@mikepduggan) reported 15 minutes ago

  @MikeNewman68011 @Caolan_Scully Also, why does nobody jump up and down about the games in Virgin Media Park vs Edinburgh and the Dragons last year. Or the planned ones this year.