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Virgin Media outages and service status in Sunbury-on-Thames, England

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Full Outage Map
  • Virgin Media generated 4 outage signals in the last 24 hours around Sunbury-on-Thames, including 4 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jun 17, 10:45 AM GMT+1.
  • 63% Internet (63%)
  • 20% Wi-fi (20%)
  • 6% Total Blackout (6%)
  • 6% E-mail (6%)
  • 3% TV (3%)
  • 2% Phone (2%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sunbury-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sunbury-on-Thames, England

The most recent Virgin Media outage reports came from the following cities: Slough, Hammersmith, Epsom, Hounslow, West Molesey, Southall, Hayes, Walton-on-Thames, Northolt, Ealing, Kingston upon Thames, Mitcham, Brentford, Wandsworth, and Woking.

CityProblem TypeReport Time
Slough Internet 5 hours ago
Hammersmith Internet 17 hours ago
Hammersmith Wi-fi 18 hours ago
Epsom Internet 21 hours ago
Hounslow Wi-fi 1 day ago
West Molesey Phone 1 day ago

Nearby cities with recent reports

Hammersmith

18 recent signals

17 hours ago
Southall

5 recent signals

1 day ago
Epsom

2 recent signals

21 hours ago
Hayes

2 recent signals

2 days ago
Walton-on-Thames

2 recent signals

4 days ago

Community Discussion

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Virgin Media Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

  • liezel_t
    ☆ Liezel ☆ (@liezel_t) reported from Merton, England

    @virginmedia Well, no one bothered to turn up, called to chase and still not here past the time they told me on the phone they would arrive. Usual excellent service I have come to know from you 🥳

  • MarcoOlevano
    Marco Olevano, CFA (@MarcoOlevano) reported from Hounslow, England

    @virginmedia good evening, been battling with intermittent connectivity issues on your fibre broadband last 2 months. Have called your technical team before who just make you do the old school reboot which hasn't helped. Not quite sure why i am paying for a service not working

  • ravinrr80
    Ravin 🇹🇹🇬🇧 (@ravinrr80) reported from Merton, England

    Hey @virginmedia I already am paying more with this new package I was forced to take to renew my contract recently and now you want to force me to pay £7 MORE a month?! Also why can I not get a human on the phone?! I refuse to pay a penny more. Fix this nonsense.

  • aaronuart
    R. Aaron (@aaronuart) reported from Merton, England

    @virginmedia Sometimes the page loads and others not, but when it did it said that there’s a known issue. It has been 4 days now without proper internet?!

  • fadermonkeyking
    Jeff Brown (@fadermonkeyking) reported from Richmond, England

    @virginmedia I’m trying to cancel an engineer appt next week. Followed online instructions but only option I get is to re-book for a different time. No option to cancel. And I don’t have time to wait for a response from you if I phone! Help!

  • judge_ravinder
    Ravinder Judge (@judge_ravinder) reported from Hounslow, England

    @virginmedia Different messages every time. Mainly Connections issues, I have switched, rebooted and checked all day today…nothing!!!

  • BarbaraMolony
    Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported from West Molesey, England

    @virginmedia ‘Helpline’ completely useless! Just sends me a text to a link to check my service 😳 What is going on???? #VirginMedia #UnhappyCustomer #NotOk

  • itsnotO56763609
    itsnotOK (@itsnotO56763609) reported from Spelthorne District, England

    @virginmedia when are you going to return my call. Phoned customer service on Thursday, Aggie promised to call back, but still hasn't 😕

  • rh_theproject
    Ross Harvey aka The Project (@rh_theproject) reported from Hillingdon, England

    @virginmedia Not ******* good enough ,you charge me the earth promising the best Gig 1 and I have had problems ever since taking that upgrade ,

  • jtdavies
    John T Davies 💙🇺🇦💛 (@jtdavies) reported from Hounslow, England

    @realLEWlS @virginmedia Where are you? Mine has been up and mostly down since Sunday (for this week at least). #FAIL

  • andrewlwood
    Andrew Wood (@andrewlwood) reported from Hounslow, England

    @virginmedia This problem is still here; internet has been sporadic all day, dropping out for several minutes at a time. You are not reporting any issues on your coverage tracker however.

  • ranaraptor
    Rana Rahman (@ranaraptor) reported from Wandsworth, England

    @virginmedia My broadband is finally back on. But after this latest horrific outage, I am now actively searching for a new provider. #virginoutage

  • UF1902
    Umar 馬 ➡️ 🇨🇭 (@UF1902) reported from Hounslow, England

    @PandemicEU @virginmedia It's been happening for weeks. All I get when I call customer service are excuses.

  • TomboBrewster
    Tom Vincent (@TomboBrewster) reported from Egham, England

    Not a great start by @virginhelp @virginmedia Engineer doesn't turn up and now 90mins and waiting on hold to find out what the issue is. Annoying we had to leave @skytv because of their broadband speed in the new house.

  • Griffo2018
    RICHARD GRIFFITHS (@Griffo2018) reported from Wandsworth, England

    @virginmedia No package has come today for my hub replacement. No text by who bringing it today as promised by VM . I am waiting still going in to the 10th day of no service from VM. Any update ?

  • JacquelineCabl9
    Jacqson (@JacquelineCabl9) reported from Spelthorne District, England

    @virginmedia How do I cancel without more incurred costs and wasted time

  • iglu_sim
    simone clark (@iglu_sim) reported from Kingston upon Thames, England

    @virginmedia no phone line for weeks now -no explanation, no engineer, no refund, no idea when itll be fixed and nobody will help - shocking

  • aaronuart
    R. Aaron (@aaronuart) reported from Merton, England

    My connection has been crap for months and the one time it’s fine, everyone else is down #virginmedia

  • MrsJerryTweets
    SusannJerry (@MrsJerryTweets) reported from Hounslow, England

    @8252Hazel @virginmedia Yes it has been unreliable for a week now. Their customer phone line goes straight to voicemail. Monthly bill goes up by£9 this month for such a poor service.

  • FuzzyPixels
    Matt Gardner (@FuzzyPixels) reported from Slough, England

    @MadKingGlyn @virginmedia They used to be fantastic, but in the last year or two have had consistent issues

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • TheDoctorMagic
    Kevin (@TheDoctorMagic) reported

    @virginmedia Then use a more competent delivery partner. I was told to be in from 8am to 6pm. They eventually delivered at 8.45PM. @Yodel_delivery are not competent and make it impossible to contact anyone. @EvriDeliveryCom are equally as bad. Neither care about customer satisfaction.

  • gloucesterglass
    Gloucester Glass (@gloucesterglass) reported

    @virginmedia Yes, it said issues with broadband and tv, but it’s been 3 consecutive days now. Plus like I said I can’t get mobile signal and I don’t live in the middle of nowhere so dependent on wifi calls unfortunately.

  • Jinky1967John
    Shando (@Jinky1967John) reported

    @virginmedia Is there a broadband outage in ML1 postcode ? No service for last 30 mins

  • HitmenHustlers
    HitmenAndHustlers (@HitmenHustlers) reported

    @virginmedia There are outages, and if there were, every day outages would be unacceptable, it wouldn't be an issue of i didnt rely on a steady and stable signal to do my job.

  • brownbill_scott
    Scott Brownbill (@brownbill_scott) reported

    @virginmedia why is my service down, Liverpool L4. Quick enough to take my money and yet every other day your service is unreliable. Don’t think I will be renewing with you after this.

  • ACaldwell68074
    Way Of The Hunter 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@ACaldwell68074) reported

    @O2 @davehpayne Every time I lTRY log in to my @O2 app, I continually have to sign in through Virgin media which sends email to click link, then repeatedly sends me back to send another email to my account again and so on and on, I don't even have a virgin media account. It's a nightmare.

  • GarryWalker
    Garry Walker (@GarryWalker) reported

    Today I have had telephone wars with E-on, Virgin Media, EE and UPS. I hate having to deal with call centres. They bring out the worst in me.

  • kylehigh11
    Kyle High (@kylehigh11) reported

    @virginmedia Dazn PPV been down for a while now, any update on when it will be back up people have paid to watch this?

  • ClassicKatyy
    ClassicKatyy ✌️ (@ClassicKatyy) reported

    @virginmedia @PaulMcDade7 All your self service checker tells me is it can't connect to the kit in my house, because there's no internet. What's the ETA on a fix?

  • darrenhayes1973
    Darren Hayes (@darrenhayes1973) reported

    @virginmedia I did ask to complain when I rung up to cancel and was put on hold for ages so hung up!!