Virgin Media outages and service status in Sunbury-on-Thames, England

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sunbury-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sunbury-on-Thames, England

The most recent Virgin Media outage reports came from the following cities: Woking, Southall, Slough, Hammersmith, Hounslow, Mitcham, Weybridge, Brentford, Northolt, Walton-on-Thames, Addlestone, Wandsworth, Ashtead, Kingston upon Thames, and Hayes.

City	Problem Type	Report Time
Woking	TV	19 minutes ago
Southall	Internet	8 hours ago
Woking	Wi-fi	19 hours ago
Southall	Internet	19 hours ago
Slough	Internet	1 day ago
Hammersmith	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

• 
  Mike Fuller (@ninepine) reported 43 seconds ago from Banstead, England

  @YodelOnline OK have sent DM with details of the *Three* shipments @virginmedia have now sent due to their faulty software or equipment none of which shipments have been provided with a two hour delivery window by the carrier @YodelOnline as promised. Truly awful customer service.

• 
  Paul Smith (@paulhelpspeople) reported 6 minutes ago from Twickenham, England

  When you cancel services with a company, because you are fed up with crazy price increases, but the next day get some ultra pushy sales guy from an overseas office try to argue they can do it better, when will they ever learn, no means no. @virginmedia you are the absolute worst!

• 
  Rana Rahman (@ranaraptor) reported 16 minutes ago from Wandsworth, England

  @virginmedia It’s still not working!! I have this message from your site, “There's a broadband issue in SW11 XXX. Thanks for your patience while we work to fix things as quick as we can. You've registered that an area fault causing a loss of broadband service is affecting you.”

• 
  ≡xtr≡m≡pcuk 🔜 #i69 🤟 (@ExtremePCUK) reported 23 minutes ago from Hillingdon, England

  @virginmedia ABSOLUTELY TERRIBLE SERVICE! I’ve worked with major computer and ISP’s over my time but by far Virgin Media is the worst! I pay £111 a month and not one person can help. Intermittent internet for a month but they say just wait another week it may be back on!

• 
  Nada Tharanee (@ntharanee) reported 26 minutes ago from Sutton, England

  @virginmedia #VirginMediaoutage It keep continue in most of the places. But , Virginmeadia not taken any progressive action from last Nov. Really frustrating service nowadays! After merging with O2, it’s disastrous. Even O2 network also worst in UK….

• 
  Kwame Gyamfi (@Kwame916) reported 30 minutes ago from Wandsworth, England

  Virgin Media - prices up, service down. Useless, useless, useless. #VirginMedia

• 
  Stuart the Copywriter (@StuartTarn) reported 31 minutes ago from Spelthorne District, England

  A combination of @OpenreachHelp‘s incompetence by cutting through the internet cable outside my house and @virginmedia no showing for an engineering visit to fix it has me having to run my business through my phone hotspot until Friday. That’s if they show up, of course.

• 
  Ravinder Judge (@judge_ravinder) reported 32 minutes ago from Hounslow, England

  @virginmedia Different messages every time. Mainly Connections issues, I have switched, rebooted and checked all day today…nothing!!!

• 
  Andrew Wood (@andrewlwood) reported 33 minutes ago from Hounslow, England

  @virginmedia another outage in Tw8. This has been a regular problem over the last three weeks. It’s messing with my business and now my family movie night. Are you aware, and when will it be sorted?

• 
  Stephen Champion (@Champs707007) reported 38 minutes ago from Wandsworth, England

  Really losing my patience with Virgin media now. Down for 8 days been told 3 times it’ll be fixed within 24 hours but won’t send an engineer out

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 40 minutes ago from West Molesey, England

  @virginmedia ‘Helpline’ completely useless! Just sends me a text to a link to check my service 😳 What is going on???? #VirginMedia #UnhappyCustomer #NotOk

• 
  Rana Rahman (@ranaraptor) reported 40 minutes ago from Wandsworth, England

  @virginmedia My broadband is finally back on. But after this latest horrific outage, I am now actively searching for a new provider. #virginoutage

• 
  Marco Olevano, CFA (@MarcoOlevano) reported 41 minutes ago from Hounslow, England

  @virginmedia good evening, been battling with intermittent connectivity issues on your fibre broadband last 2 months. Have called your technical team before who just make you do the old school reboot which hasn't helped. Not quite sure why i am paying for a service not working

• 
  Shaun (@Shaun1799) reported 44 minutes ago from Kingston upon Thames, England

  @virginmedia having problems with my wifi would you help me out

• 
  Matt Gardner (@FuzzyPixels) reported 45 minutes ago from Slough, England

  Not gonna lie... @virginmedia could not have picked a worse moment to completely **** the bed 😑

• 
  Urban Edge Capital (@UrbanEdgeCapit1) reported 50 minutes ago from Brentford, England

  @virginmedia Can you please fix the broadband in the NW9 0TE area. Its been 5 days already. 😪

• 
  Tim Hole (@TimHole) reported 51 minutes ago from Kingston upon Thames, England

  @virginmedia thank you, I am trying to register so I can access the service but I can't receive SMS so I cannot receive my verification code. I tried to login but it said email not recognised so guess i havent logged in before. Please advise.

• 
  🎤Toby Gilles🎤 (@tobygilles) reported 51 minutes ago from Hounslow, England

  Has anyone with @virginmedia got the @SkySports red button working? I genuinely think it’s never worked for me and I’ve had Virgin for about 5 years now. I just wanna watch #Watfordfc. I’m paying enough, why do I not get the service?

• 
  Ravinder Judge (@judge_ravinder) reported 52 minutes ago from Hounslow, England

  @virginmedia Why is the connection between the internet and tv constantly going having to reboot modem all the time. Sick of this issue as not once in a while happening for a month on & off, more everyday in the last two weeks. This is not the service I expect for how much I pay.

• 
  Jeff Brown (@fadermonkeyking) reported 54 minutes ago from Richmond, England

  @virginmedia I’m trying to cancel an engineer appt next week. Followed online instructions but only option I get is to re-book for a different time. No option to cancel. And I don’t have time to wait for a response from you if I phone! Help!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Grifty (@TheGriftReport) reported 3 minutes ago

  Millions of mobile phone users face data rationing and price hikes after Rachel Reeves excluded telecoms firms from a major energy discount scheme. Chancellor Reeves left VodafoneThree, Virgin Media O2 and EE out of the British Industrial Competitiveness Scheme which gives a 25% cut on electricity bills to thousands of other businesses. Telecoms firms are now facing full 33% energy price rises triggered by the Iran war and are drawing up emergency plans including slowing speeds, restricting data during peak times and charging premiums for heavy usage. One network warned up to 9,000 jobs could be at risk and 5G rollout plans shelved. VodafoneThree said it is “disappointed” and urged the Government to protect the critical digital networks the country depends on. Virgin Media O2 added that if the Government wants growth it cannot overlook the networks Britain relies on.

• 
  Paul Matthews (@Pmatthews123) reported 6 minutes ago

  @virginmedia Yes and told the same as it’s all in 1 package I can’t cancel Tv part and keep the BB until sky sort it out which is after my end date and therefore I will be charged inflated price- all I want is to cancel TV and until switch happens keep the BB surely VM can do this

• 
  Ash Tray Ashman🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇪 (@spudbishop666) reported 14 minutes ago

  @virginmedia trying to get help for an installation problem.. VM PHONE doesn't recognise my account. Have severe MH ISSUES . Woeful customer service.. unable to email either please advise

• 
  Samuel Pierce (@Mrhalfandhalf8) reported 14 minutes ago

  @virginmedia why yous so bad total as it stand at least 6 hours over 2 days no Internet due to the heat.😡

• 
  Jobert Evans (@JobertEvans11) reported 17 minutes ago

  @virginmedia your customer service is terrible, how hard is it to have a English speaking representative who actually understands the kings English

• 
  Dan (@DanielKennett77) reported 19 minutes ago

  @virginmedia 48 hours now with intermittent broadband. BR6 area. According to your useless website there are no issues in the area. I beg to differ.

• 
  mancs boi (@DjmarkieT) reported 23 minutes ago

  I will be calling virgin media to leave tomorrow and give notice I still have 20 months left on the contract but u won’t get a penny for your horrific service **** u @virginmedia let it be a lesson when u get **** all!

• 
  andrea stevenson (@AngeStevenson) reported 23 minutes ago

  @virginmedia hi! I keep getting a message saying to upgrade my virgin box to get sky Atlantic - is it easy to install myself, is it a case of using the same wires as my existing box so a quick change over? Also my internet is often very poor, I assume this won’t affect the box?

• 
  Andres Copeland (@andrescopeland) reported 27 minutes ago

  @virginmedia do you have any issues in the beckenham / bromley area? Both Internet and TV went down, tried restarting etc but not working.

• 
  Glenn McDonald (@Gtmcdonald1996) reported 28 minutes ago

  @virginmedia your customer service is shocking. I suggest you get someone to reach out to me and organise a phone call right now. You are very close to losing a customer Shocking!