Virgin Media outages and service status in Sunbury-on-Thames, England

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sunbury-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sunbury-on-Thames, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Northolt, Ealing, Walton-on-Thames, Southall, Kingston upon Thames, Mitcham, Hounslow, Slough, Brentford, Wandsworth, Woking, Addlestone, Hayes, and Greenford.

City	Problem Type	Report Time
Hammersmith	Total Blackout	3 hours ago
Hammersmith	Internet	9 hours ago
Northolt	Internet	10 hours ago
Ealing	TV	20 hours ago
Walton-on-Thames	Internet	20 hours ago
Southall	Internet	21 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

• 
  Deano (@Deano1969) reported 11 minutes ago from Wandsworth, England

  @virginmedia So. Would you like me to provide details of the complaint? My reference number maybe? Somewhere to direct message? Or do I just waste a huge amount of time hanging on the line to get back to where I started?

• 
  Jason Hier (@jasonhier) reported 14 minutes ago from Ealing, England

  @virginmedia Is service in London W13 working?

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 15 minutes ago from West Molesey, England

  @hopestevep @virginmedia Same! Service getting worse and worse and customer service appalling!!

• 
  Shaun (@Shaun1799) reported 16 minutes ago from Kingston upon Thames, England

  @virginmedia having problems with my wifi would you help me out

• 
  John T Davies 💙🇺🇦💛 (@jtdavies) reported 18 minutes ago from Ealing, England

  @virginmedia We had issues last month, a nice engineer came (Mohamed) and said it was a local problem. I reported it on the phone again on Tuesday (Aqeelah), she said there are local problems (again). I fed up wit this, it’s been a week of impossible internet, day and night!

• 
  Andrew Wood (@andrewlwood) reported 18 minutes ago from Hounslow, England

  @virginmedia another outage in Tw8. This has been a regular problem over the last three weeks. It’s messing with my business and now my family movie night. Are you aware, and when will it be sorted?

• 
  Jeff Brown (@fadermonkeyking) reported 19 minutes ago from Richmond, England

  @virginmedia weekend only landline calls inclusive. Guess what? Christmas Day, a Sunday and the line’s dead. Self help in the app goes through everything, noise on line, nuisance calls etc but no option of dead line. Tried different handset. #bahhumbug

• 
  Mike Fuller (@ninepine) reported 22 minutes ago from Banstead, England

  @virginmedia Talked 150 who managed to change one error message for another! Total #fail so far by @virginmedia

• 
  Charbster (@charbster) reported 24 minutes ago from Wandsworth, England

  @virginmedia do you have website issues? Chat function not responding.

• 
  R. Aaron (@aaronuart) reported 25 minutes ago from Merton, England

  @virginmedia I rebooted, called the number, it says there is a known issue in my area and engineers are working on it. Does this take 5 days to fix? I try the status online and it tells me everything is fine but it isn’t. Is there anyone looking at this. I’ve never had an issue last this long

• 
  Gabor (@GaborPfalzer) reported 29 minutes ago from Hammersmith, England

  @AlexanderTroup @virginmedia I guess there is a retention quota of some sort, that needs to be hit for some big wig get a big fat bonus. Especially, since we staying a customer anyway, just different account.

• 
  Rana Rahman (@ranaraptor) reported 31 minutes ago from Wandsworth, England

  @virginmedia It’s still not working!! I have this message from your site, “There's a broadband issue in SW11 XXX. Thanks for your patience while we work to fix things as quick as we can. You've registered that an area fault causing a loss of broadband service is affecting you.”

• 
  Stephen Champion (@Champs707007) reported 38 minutes ago from Wandsworth, England

  Again my Virgin Media broadband has shat itself. Shows it’s connected to the net but with zero download zero upload yet service checks says no problems In your area. Can’t wait to leave fed up of this

• 
  Jeff Brown (@fadermonkeyking) reported 39 minutes ago from Richmond, England

  @virginmedia I’m trying to cancel an engineer appt next week. Followed online instructions but only option I get is to re-book for a different time. No option to cancel. And I don’t have time to wait for a response from you if I phone! Help!

• 
  Umar 馬 ➡️ 🇨🇭 (@UF1902) reported 41 minutes ago from Hounslow, England

  @PandemicEU @virginmedia It's been happening for weeks. All I get when I call customer service are excuses.

• 
  R. Aaron (@aaronuart) reported 48 minutes ago from Merton, England

  My connection has been crap for months and the one time it’s fine, everyone else is down #virginmedia

• 
  Jessica Carmody (@JessicaCarmodyV) reported 49 minutes ago from Richmond, England

  @virginmedia I need to complain about your customer services. I’ve had multiple issues with a new contract I took out 31/01 this year. No manager has contacted me to follow up (after weeks since complaining) & yr customer sales centre is harassing me with calls. Pls contact me.

• 
  Jenny (@jennymelmo) reported 53 minutes ago from Merton, England

  @virginmedia Post code is SM4 4NN , street name : Garth close . There is only one of these boxes on our street and given the condition of it ; you will not miss it if your team come here . Reference id for my complaint is 107332_22100. Can you give me a timeframe by when it will be fixed .M

• 
  simone clark (@iglu_sim) reported 56 minutes ago from Kingston upon Thames, England

  @virginmedia no phone line for weeks now -no explanation, no engineer, no refund, no idea when itll be fixed and nobody will help - shocking

• 
  traymca 💙 (@traymca) reported 58 minutes ago from Worcester Park, England

  @virginmedia this is getting ridiculous now! What’s happening with your service again today!!! Trying to watch on @BBCiPlayer and it buffers every 30 seconds!! Can’t watch anything and accessing websites including your own is so painful #virginmediadown #virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dave (@evo5797) reported 4 minutes ago

  @virginmedia @JonStone101 Please don't act as if you don't know this is what happens @virginmedia. I was a customer for over 20 years and had to go through this charade every 18 months.

• 
  jak cool (@kenshinnnjay) reported 6 minutes ago

  so sad for Tom's stream, and **** Virgin Media

• 
  Adam (@FIWCHAMP09) reported 10 minutes ago

  @virginmedia Sort your **** internet out, Been lagging all day on every device.

• 
  Andrew Conway (@MrXenoGaming) reported 11 minutes ago

  @VirginMediaIE Seems Virgin Media is down in Tallaght?

• 
  HitmenAndHustlers (@HitmenHustlers) reported 22 minutes ago

  @virginmedia please can you contact me? I keep getting passed around by the automated phone line, every single day, my WiFi will go down, only for a minute or 2, but it is a MAJOR inconvenience when im working from home, and lose connection to clients.

• 
  AndyLFC❤️GFC (@andrewbeck36) reported 24 minutes ago

  @djraw123 @virginmedia Same here I'm pretty sick of @virginmedia right now sent engineer out changed wires changed hub and after a week same issues logging us out of sky the ring doorbell child's playstation it's poor very poor!

• 
  Professor Keyboard (@jjunglejim) reported 27 minutes ago

  @virginmedia @evo5797 Being in the feedback department of virgin media customer services must take unimaginable levels of fortitude.

• 
  Hibernian (@EmbrayHotay) reported 32 minutes ago

  Virgin Media shyte TV is a joke. You'd be convinced the issue was Elon Musk, and not the beheading.

• 
  Darren Coomer (@coomerdarren) reported 33 minutes ago

  @NaomiRedman4 @O2 @virginmedia I had this problem I put in my email address & password which I use but it failed so tried again email then clicked forgot password once I reset that and was sent a verification code once I did that I was back in maybe try that.

• 
  Jane ferguson (@Icklefergie) reported 34 minutes ago

  @virginmedia How many promised texts and phone calls does it take to actually be contacted. Waited over 2 weeks for resolution of a problem with Virgintvgo due to O2 linked accounts!! Still no returned calls … despite several phone calls, what do I need to do???