Virgin Media Outage Report in Sunbury-on-Thames, Surrey, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sunbury-on-Thames, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Sunbury-on-Thames, Surrey, England
The most recent Virgin Media outage reports came from the following cities: Southall, Paddington, London, Slough, Ealing, Hounslow, Carshalton, Addlestone, Sutton, Hammersmith, Dorking, Guildford, Camden Town, Walton-on-Thames and Windsor.
| City | Problem Type | Report Time |
|---|---|---|
 Southall |
Internet | |
| Paddington |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sunbury-on-Thames, England
Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:
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Rabzzz
(@rabzzz_) reported
from
Merton, England
@virginmedia fix your stupid internet kmt
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Christian Hose
(@CPH83) reported
from
Wandsworth, England
@virginmedia you say the issue has been fixed when clearly it hasn’t because lots of customers are still having connectivity problems. Far from ideal as I can’t connect to client video calls :-(
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Emma Quick
(@EmmaAintQuick) reported
from
Wandsworth, England
@AnaBooks @virginmedia Trying to teach my adult tap class tonight was impossible, couldn’t even hotspot from my phone because I’m on Virgin Mobile and that was down too!
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RangersBoy_8
(@Simon_Corley) reported
from
Ealing, England
@virginmedia please sort out this problem, I keep getting error C501 coming up #SortItOut
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Stephen
(@StevieDawson) reported
from
Camden Town, England
@BridgLondon @virginmedia Sadly the only thing that has gone down on me this week
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thereshegoes
(@thereshegoes17) reported
from
Merton, England
@virginmedia There still seems to be a problem with internet dropping out
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Daniel W
(@damawa42) reported
from
Camden Town, England
@Motski @virginmedia Except 22:18, I think! (for me at least, unless the outage was very short)
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Russ
(@rusblake) reported
from
Hillingdon, England
@Kanadessa @TurdiiBurdii @RiannaSandu @virginmedia I was playing SOT for about an hour and a half, and it went down lost all my progress
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Kiwi in Barnes
(@AlexanderRyll) reported
from
Richmond, England
@virginmedia The website is not working, service has gone down again (4th time today)
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Steven Wilson
(@swilsonnews) reported
from
Wandsworth, England
Ha! @virginmedia reminding us to #StayConnected when it's internet service has been dropping out all night.
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Sam Sparrow 🇪🇺
(@SamRSparrow) reported
from
Hillingdon, England
Oh so my Sky Tv and my Virgin Media broadband is down please don’t lock me in with a newborn and no access to anything PLEASE.
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Stephen
(@StevieDawson) reported
from
Camden Town, England
@showbizroyalty @virginmedia Back in your box you. Unless you can fix my telly.
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Charles Roberts @ AWS
(@Charles545587) reported
from
Ashtead, England
@virginmedia are still having problems bringing services back online. #virginmediadown
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Russ
(@rusblake) reported
from
Hillingdon, England
@TurdiiBurdii @RiannaSandu @virginmedia If your an online gamer a couple of minutes is equivalent to hours of lost progression. So makes no difference if it’s down for a minute or an hour #virgindown
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Anna Dawson
(@AnnaDaw150765) reported
from
Redhill, England
@virginmedia service is down in the Reigate, Surrey area - your app says the problem is known, please advise when this will be sorted. Thank you 🙏
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Paul Farmer
(@PaulFar47747735) reported
from
Kingston upon Thames, England
@virginmedia Down again!!
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Frank Andreas
(@frankandreas3) reported
from
West Molesey, England
@virginmedia the internet has been terrible today and has died again just now. Can you let me know if you are able to fulfill the contract I pay for or if I need to look for another internet provider. Absolutely terrible
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Camilla Audia
(@camillaudia) reported
from
Merton, England
@virginmedia Get it together, I cannot even open the website to register loss of service! Sw20/sw19 are down on and off since 5pm...
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Shinykathy
(@shinykathy) reported
from
London, England
@virginmedia My internet is super slow I pay for super Fast!! Help!!!
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marife narito
(@shiken93) reported
from
Spelthorne District, England
what’s happening to our internet Virgin media on & off service 😂
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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leo smith
(@leosmudgersmith) reported
@virginmedia Read all tweets I was trying to talk to help through messages also via phone only to cut off
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Andy
(@andrewjenx) reported
@virginmedia It's on a wireless connection. We were convinced to go from 100 to 200 service because we were told the reliability would be better, but it feels worse.
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Michael
(@ms6282) reported
@virginmedia my email has been down since this morning. Why is this? When will it be sorted? No information on your website.
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Cymrawes
(@cymrawes) reported
@virginmedia So that’s it then ? Sigh . I have to say I am not surprised . I don’t actually expect you have account access . I had hoped you had access to someone who could actually help .
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Charly Jamieson
(@AmbervaleJet) reported
@virginmedia , for the last 3 months about 4 times a day my internet drops out completely, can you advise on who I contact to solve this problem ?? Finding it impossible to do through the apps
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Roweena Bassett
(@RoweenaB) reported
@virginmedia Yes and I spoke to someone yesterday re more time to pay, which was agreed and I would not lose my service but due to error by Virgin I now have restricted and it is coming up to 5 hours waiting to connect to technical support is beyond a joke
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G.Marshall Gleghorn
(@gary230264) reported
@virginmedia Can you please check if I was called today from your call centre as the woman was very VERY rude!!!
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Jimmy
(@Jshakyx) reported
@virginmedia honestly must be the worst internet provider going, constantly have issues in Brighton and service outages in several postcodes 🤬
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🃏 Badger of honour 🃏
(@halcyonbadger) reported
@virginmedia had no internet all day. Made an engineer appointment which you cancelled and told me it’s fixed but it’s still down. I’m told my contract gives me engineer priority as it’s 200Mb. Is that true and what’s going on? Postcode HX12PL. Service check says due fixed 15:00?
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🃏 Badger of honour 🃏
(@halcyonbadger) reported
@virginmedia Also what refund do we get for a day of no service? Thanks