Virgin Media outages and service status in Sunbury-on-Thames, England

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sunbury-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sunbury-on-Thames, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Hounslow, Southall, Slough, Wandsworth, Woking, Mitcham, Greenford, Richmond, Northolt, Leatherhead, Laleham, Weybridge, Brentford, and Walton-on-Thames.

City	Problem Type	Report Time
Hammersmith	Internet	6 hours ago
Hammersmith	TV	6 hours ago
Hammersmith	Internet	15 hours ago
Hammersmith	Total Blackout	1 day ago
Hounslow	Internet	2 days ago
Southall	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

• 
  Patrick Smith (@P4TTL) reported 31 seconds ago from Chertsey, England

  @virginmedia Yep, no issues in the area. Everything was working up until about an hour ago, and now the Internet has gone very sporadic and constantly disconnecting, as shown by the ping test.

• 
  Sema Kaya Ocakoglu (@Semykaya) reported 6 minutes ago from Merton, England

  @virginmedia Customer services are unexperienced and not read to help also. They keep repeating same things

• 
  John lumb (@Johnlumb67) reported 8 minutes ago from Richmond, England

  @virginmedia Thanks do you have a number that will A: Answer the call B: Answer within 1 week. C: Actually understand my problem. I have had bad experiences on the phone with VM

• 
  Richard 🏳️‍🌈 (he/him) (@Paul___SW18) reported 8 minutes ago from Wandsworth, England

  Hey @O2 just struggled down to the shopping centre to take advantage of the @GreggsOfficial free hot drink & treat offer, via my @virginmedia account, (available until 0000 tomorrow apparently) but got here, and offers have disappeared from app or come up as ‘sold out’ 🤬🤬🤬🤬

• 
  RICHARD GRIFFITHS (@Griffo2018) reported 9 minutes ago from Spelthorne District, England

  @virginmedia once again I have no Virgin media services at my home. I can’t even log in to my Virgin media app or access the Virgin media website by using my phone data. I have no way of checking the service status. TW15 area

• 
  Umar 馬 ➡️ 🇨🇭 (@UF1902) reported 15 minutes ago from Hounslow, England

  @PandemicEU @virginmedia It's been happening for weeks. All I get when I call customer service are excuses.

• 
  Jack Robinson (@JackEORobinson) reported 18 minutes ago from Wandsworth, England

  Hi @virginmedia, are there problems in the SW17 area? Your service status page isn't loading.

• 
  J (@not_on_fire) reported 18 minutes ago from Epsom, England

  @virginmedia broadband not working since late last night and your website appears to be down. What’s going on?

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 20 minutes ago from West Molesey, England

  @hopestevep @virginmedia Same! Service getting worse and worse and customer service appalling!!

• 
  💋unknown💋 (@unknown45523435) reported 21 minutes ago from Hillingdon, England

  Virgin media down all over it seems… need #Internet what’s wrong with you @virginmedia

• 
  itsnotOK (@itsnotO56763609) reported 31 minutes ago from Spelthorne District, England

  @virginmedia when are you going to return my call. Phoned customer service on Thursday, Aggie promised to call back, but still hasn't 😕

• 
  Frank Douglas, Hon. PhD. (@fdoug23) reported 42 minutes ago from Merton, England

  Great to see another SNR outage in SW19 @virginmedia and no ‘fix’ date. @Ofcom

• 
  Geoff Rogers (@GeoffRogersEU) reported 42 minutes ago from Hersham, England

  @virginmedia @FeelitWorking I think the OP is airing his frustration at the fact that he has to ask for discount at the end of the contract. VM does not do this with its business customers (I know as a former very satisfied business customer) so why should it apply to consumers? To be fair, Sky, BT, Talk…

• 
  Francesco Marchet (@MarchetF) reported 44 minutes ago from Brentford, England

  @virginmedia how do I get in contact with you? My appointments have been cancelled twice now. Such a poor service!

• 
  Rana Rahman (@ranaraptor) reported 47 minutes ago from Wandsworth, England

  @virginmedia My so called ‘ultrafast, reliable fibre-optic broadband’ has been down all day (!). Unacceptable 😡

• 
  John carroll (@Johnboy82903002) reported 50 minutes ago from Brentford, England

  @virginmedia Good morning, This is the 3rd day with no broadband. You have conflicting messages as to whether there is an issue or not, and whether it has been fixed or not. I have been unable to speak to anyone or log a call out. Can someone please help

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 51 minutes ago from West Molesey, England

  @virginmedia Thank you. It’s so stressful when working from home and only being able to use my mobile phone to do anything! Netflix now finally working. What was the problem?

• 
  Jason Hier (@jasonhier) reported 53 minutes ago from Ealing, England

  @virginmedia Is service in London W13 working?

• 
  Jacqson (@JacquelineCabl9) reported 53 minutes ago from Laleham, England

  @spudbishop666 @virginmedia It is They still haven't resolved the problem from last year @02mobile1 is as bad

• 
  John T Davies 💙🇺🇦💛 (@jtdavies) reported 57 minutes ago from Hounslow, England

  @realLEWlS @virginmedia Where are you? Mine has been up and mostly down since Sunday (for this week at least). #FAIL

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alexis “Cozy Bear” Lockhart (@AlexisAdamsTTV) reported 4 minutes ago

  My internet is down again. My modem is making buzzing noises @VirginMediaIE @virginmedia. So sorry, guys. I’ll be away from Twitter and YouTube for a while 🥺🥺🥺

• 
  Ian Scott (@IanScott_01) reported 6 minutes ago

  @virginmedia Well after speaking to someone from customer resolutions this morning, I left my details and heard nothing back! I've been trying to sort this out for weeks now and my contract is about to expire!

• 
  karen (@karenwigg1) reported 8 minutes ago

  @virginmedia since having new TV box installed, I am now awaiting my 3rd visit from an engineer to fix yet another problem. Getting a bit fed up with this now.

• 
  Mr. Gringx 🔩 (@JamesRustles4) reported 10 minutes ago

  @JONEZZEEonMMA @GameRiot Having been with virgin media previously, Id have killed to have my internet only be down for four hours. I remember one summer we only HAD internet for 4 hours. Shocking service.

• 
  Di (@defendingdd) reported 11 minutes ago

  @skytv 24 hours for a Manager call back you piss taking idiots. Don’t ever use Sky anyone. 19 years I’ve been with them and they are treating me like ****. Time to go to.@virginmedia

• 
  〽️🇵🇸 (@StealthyM00S3) reported 12 minutes ago

  Virgin media is so crap man this internet never works

• 
  Brendan (@sabrevan) reported 12 minutes ago

  @virginmedia - no broadband since Wednesday night. I managed to speak to a person at your help centre. They told me there was there is no service! Wow. When asked what the cause of the problem was, I was told that the engineers were looking into it. What is causing the issue?

• 
  kellyann (@kellyan99166027) reported 14 minutes ago

  @virginmedia since 1pm yesterday afternoon we have been told that the problem is being fixed. Every time the estimated time comes up you change it again. We have little to no information about what’s happening. Could you please advise on when. It will be corrected ?

• 
  ohsandra70 (@KayCee312898473) reported 15 minutes ago

  @virginmedia increased bill to £70 but internet service is crap!

• 
  Gibbodive (@gibbodive) reported 15 minutes ago

  @entrustTMF @virginmedia BT are woeful too. Over 20 years of misery at 2 different premises. Starlink now - exceptional in every way except for one 3hr occasion with a world wide outage. AMZN also getting into satellite broadband soon. US extreme tech beating UK cables buried in the ground !