Virgin Media

Virgin Media Outage Report in Sunbury-on-Thames, Surrey, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Sunbury-on-Thames, Surrey, England 03/14/2026 09:50

March 14: Problems at Virgin Media

Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Sunbury-on-Thames, Surrey, England

The most recent Virgin Media outage reports came from the following cities: London, Camden Town, Staines, Hammersmith, Wembley, Merton, Kensington, Paddington, Sutton, Guildford, Kingston upon Thames, Hampstead, Uxbridge, Northolt and Fulham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

  • AlexanderRyll Kiwi in Barnes (@AlexanderRyll) reported from Richmond, England

    @virginmedia The website is not working, service has gone down again (4th time today)

  • thereshegoes17 thereshegoes (@thereshegoes17) reported from Merton, England

    @virginmedia There still seems to be a problem with internet dropping out

  • PaulFar47747735 Paul Farmer (@PaulFar47747735) reported from Kingston upon Thames, England

    @virginmedia Down again!!

  • swilsonnews Steven Wilson (@swilsonnews) reported from Wandsworth, England

    Ha! @virginmedia reminding us to #StayConnected when it's internet service has been dropping out all night.

  • EmmaAintQuick Emma Quick (@EmmaAintQuick) reported from Wandsworth, England

    @AnaBooks @virginmedia Trying to teach my adult tap class tonight was impossible, couldn’t even hotspot from my phone because I’m on Virgin Mobile and that was down too!

  • rusblake Russ (@rusblake) reported from Hillingdon, England

    @TurdiiBurdii @RiannaSandu @virginmedia If your an online gamer a couple of minutes is equivalent to hours of lost progression. So makes no difference if it’s down for a minute or an hour #virgindown

  • ImmortalTanz Ricky Tanner (@ImmortalTanz) reported from Epsom and Ewell District, England

    @virginmedia Any chance i.can have the service we pay through the nose for or is that too much to ask

  • frankandreas3 Frank Andreas (@frankandreas3) reported from West Molesey, England

    @virginmedia the internet has been terrible today and has died again just now. Can you let me know if you are able to fulfill the contract I pay for or if I need to look for another internet provider. Absolutely terrible

  • KateRenton Mrs R (@KateRenton) reported from Merton, England

    @virginmedia I have yet to receive a reply! Can you update me on the outage in #SW20

  • shiken93 marife narito (@shiken93) reported from Spelthorne District, England

    what’s happening to our internet Virgin media on & off service 😂

  • rabzzz_ Rabzzz (@rabzzz_) reported from Merton, England

    @virginmedia fix your stupid internet kmt

  • rusblake Russ (@rusblake) reported from Hillingdon, England

    @Kanadessa @TurdiiBurdii @RiannaSandu @virginmedia I was playing SOT for about an hour and a half, and it went down lost all my progress

  • damawa42 Daniel W (@damawa42) reported from Camden Town, England

    @Motski @virginmedia Except 22:18, I think! (for me at least, unless the outage was very short)

  • DamienGJPG Damien Gorson (@DamienGJPG) reported from Wandsworth, England

    @IJohnson_TNF @virginmedia @virginmedia same here fibre Internet area 21 down since 5.15pm. Keyworker attempting to work from home but virgin making it awfully difficult in the last 3 weeks.

  • nblackman91 Nicole 💛 (@nblackman91) reported from Slough, England

    @virginmedia so today has consisted of the WiFi dropping and my virgin 4G not working. You’re sure making isolation fun 🙄

  • SamRSparrow Sam Sparrow 🇪🇺 (@SamRSparrow) reported from Hillingdon, England

    Oh so my Sky Tv and my Virgin Media broadband is down please don’t lock me in with a newborn and no access to anything PLEASE.

  • rusblake Russ (@rusblake) reported from Hillingdon, England

    With all the no’s I don’t think you need a website check to tell you there’s a problem. It’s the whole of the uk. Since lockdown started I new Virgin Media would let us down I’ve been grateful they lasted this long....

  • HarryGillmore Harry Gillmore (@HarryGillmore) reported from London, England

    Bastards 😡🤬😡🤬 nothing but problems the last few months @virginmedia sort it out!!

  • camillaudia Camilla Audia (@camillaudia) reported from Merton, England

    @virginmedia Get it together, I cannot even open the website to register loss of service! Sw20/sw19 are down on and off since 5pm...

  • Charles545587 Charles Roberts @ AWS (@Charles545587) reported from Ashtead, England

    @virginmedia are still having problems bringing services back online. #virginmediadown

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Geethedaftone Gareth Dafter (@Geethedaftone) reported

    @virginmedia We’ve already raised one about a different issue earlier this year but that hasn’t even been acknowledged. I have seriously lost faith in the company.

  • WhitePeopleEggs W.P.E. (@WhitePeopleEggs) reported

    Do @virginmedia agents get commission for every lie they tell?Treated me like sh*t when I was a paying customer-weeks after leaving them, they’re still BS’ing me! Ironic they’re called Virgin, cos they’ve been f*cking me for ages! Absolute joke of a company! #virginmedia #virgin

  • PorteousMary Mary Porteous (@PorteousMary) reported

    @nigelswat @virginmedia Your customer service is absolutely pathetic. Trying to contact you for days now still no joy!!!!!

  • JoeHolmes1994 Joe (@JoeHolmes1994) reported from Leigh, England

    @virginmedia are actually have the WORST customer service ever. No wonder they have never won any awards

  • LutherGravy Luther Gravy (@LutherGravy) reported

    @virginmedia I appreciate that & you can't say anything else really, can you? But it's ALWAYS like this when trying to contact you. The message talking about COVID in relation to call wait times makes me laugh. It's never been any different trying to deal with you; pandemic or otherwise!

  • CaityyM Caitlin Mountford (@CaityyM) reported

    @virginmedia when will you be sending a cheque for the refund owed after we left you over 6 weeks ago? Phone wait times are massive and no one replies to your message service? How do I speak to someone?

  • Monica89 Monica (@Monica89) reported

    Anyone having problems with their internet in the #Ilford area? #VirginMedia #virginmediadown

  • really_grumpy | Steven | | ®♿ (@really_grumpy) reported

    @Ofcom I did state that, my issue like tens of thousands of others is why do they have a price scale which clearly discriminates against the elderly, poor, and disabled. 100Mb, 200Mb, 350Mb doesn't cost the supplier any more than a base price - why the scaling? @virginmedia @bt_uk

  • nigelswat Nigel W (@nigelswat) reported

    @virginmedia Been talking to them all week, they never call back when they promise and my phone is still not working 😕

  • kwesibeats kwesibeats (@kwesibeats) reported

    @KingPMoney @virginmedia Bruv they are the worst, as time goes on you end up paying more. Long