Virgin Media outages and service status in Sunbury-on-Thames, England

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sunbury-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sunbury-on-Thames, England

The most recent Virgin Media outage reports came from the following cities: Hayes, Hammersmith, Walton-on-Thames, Northolt, Ealing, Southall, Kingston upon Thames, Mitcham, Hounslow, Slough, Brentford, Wandsworth, Woking, Addlestone, and Greenford.

City	Problem Type	Report Time
Hayes	Internet	1 day ago
Hammersmith	Internet	1 day ago
Hammersmith	Total Blackout	2 days ago
Hammersmith	E-mail	2 days ago
Walton-on-Thames	Wi-fi	2 days ago
Hammersmith	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

• 
  Francesco Marchet (@MarchetF) reported 13 minutes ago from Brentford, England

  @virginmedia how do I get in contact with you? My appointments have been cancelled twice now. Such a poor service!

• 
  eamorugby (@HoarseRoar) reported 14 minutes ago from Slough, England

  @virginmedia Still no service. Your website tells me service is fine. Over the phone the automated message is “an intermittent service” and when I finally spoke with someone they’ve organised a technician to visit next TUESDAY. It’s a mess.

• 
  Ravinder Judge (@judge_ravinder) reported 16 minutes ago from Hounslow, England

  @virginmedia surprise surprise once again the connection is lost between the hub and box, only lasted a day. There are no words for the service you are providing and lack of resolution

• 
  Jeff Brown (@fadermonkeyking) reported 19 minutes ago from Richmond, England

  @virginmedia Second tweet! Trying to cancel appointment. App only lets me reschedule, not cancel.

• 
  Jeff Brown (@fadermonkeyking) reported 20 minutes ago from Richmond, England

  @virginmedia weekend only landline calls inclusive. Guess what? Christmas Day, a Sunday and the line’s dead. Self help in the app goes through everything, noise on line, nuisance calls etc but no option of dead line. Tried different handset. #bahhumbug

• 
  Raynes Park Lib Dems (@RPLibDems) reported 23 minutes ago from Merton, England

  @virginmedia @RichMeader Could the web page be updated with the fix date please so people can plan accordingly?

• 
  mara penzo (@magma62) reported 24 minutes ago from Brentford, England

  @virginmedia I know where to check, thanks! My problem still persist! It's Friday night and I have no Internet?! Why? They have been carrying out works for weeks now. I think I need a compensation. Why am I paying money for no service?

• 
  John T Davies 💙🇺🇦💛 (@jtdavies) reported 24 minutes ago from Hounslow, England

  @realLEWlS @virginmedia Where are you? Mine has been up and mostly down since Sunday (for this week at least). #FAIL

• 
  Tim Hole (@TimHole) reported 27 minutes ago from Kingston upon Thames, England

  @virginmedia thank you, I am trying to register so I can access the service but I can't receive SMS so I cannot receive my verification code. I tried to login but it said email not recognised so guess i havent logged in before. Please advise.

• 
  SusannJerry (@MrsJerryTweets) reported 29 minutes ago from Hounslow, England

  @8252Hazel @virginmedia Yes it has been unreliable for a week now. Their customer phone line goes straight to voicemail. Monthly bill goes up by£9 this month for such a poor service.

• 
  simone clark (@iglu_sim) reported 30 minutes ago from Kingston upon Thames, England

  @virginmedia no phone line for weeks now -no explanation, no engineer, no refund, no idea when itll be fixed and nobody will help - shocking

• 
  Jason Hier (@jasonhier) reported 38 minutes ago from Ealing, England

  @virginmedia Is service in London W13 working?

• 
  Haider Al-Rekabi 🏴‍☠️ (@HaiderAlRekabi) reported 42 minutes ago from Spelthorne District, England

  @virginmedia mobile outage TW18 1DT no data no calls and most importantly no way to contact Tech support!

• 
  Umar 馬 ➡️ 🇨🇭 (@UF1902) reported 44 minutes ago from Hounslow, England

  @PandemicEU @virginmedia It's been happening for weeks. All I get when I call customer service are excuses.

• 
  Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported 45 minutes ago from Merton, England

  @virginmedia Your status and service checkers aren’t working. There is clearly a problem, somebody please offer assistance and not meaningless and not working URLs

• 
  Jessica Carmody (@JessicaCarmodyV) reported 47 minutes ago from Richmond, England

  @virginmedia I need to complain about your customer services. I’ve had multiple issues with a new contract I took out 31/01 this year. No manager has contacted me to follow up (after weeks since complaining) & yr customer sales centre is harassing me with calls. Pls contact me.

• 
  Tom Vincent (@TomboBrewster) reported 50 minutes ago from Egham, England

  Not a great start by @virginhelp @virginmedia Engineer doesn't turn up and now 90mins and waiting on hold to find out what the issue is. Annoying we had to leave @skytv because of their broadband speed in the new house.

• 
  Baisden 📸🎥 (@Stefan_baisden) reported 53 minutes ago from Ealing, England

  @virginmedialife @virginmedia The worst service from any company I have ever used. I would like to be removed from your business accounts.

• 
  Matt Gardner (@FuzzyPixels) reported 55 minutes ago from Slough, England

  @MadKingGlyn @virginmedia They used to be fantastic, but in the last year or two have had consistent issues

• 
  Frank Douglas, Hon. PhD. (@fdoug23) reported 57 minutes ago from Merton, England

  Great to see another SNR outage in SW19 @virginmedia and no ‘fix’ date. @Ofcom

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ORIGINAL GOONER JOHN (@1947originalgo1) reported 2 minutes ago

  @virginmedia @Trebor0501 It's absolute rubbish this stupid new box, it deletes your shows by mistake, error code keeps coming up while trying to record, and when you ring up you get someone from India who wants to know the ins and outs of Jacks arse, Grrrrr.

• 
  Kyle High (@kylehigh11) reported 5 minutes ago

  @virginmedia Dazn PPV been down for a while now, any update on when it will be back up people have paid to watch this?

• 
  Buca Bertie. De 🦓 🫶 (@_Flirtram_) reported 6 minutes ago

  @gblondon1 @skytv @virginmedia Virgin are absolutely shocking. Forced into using them and believe me there is no comparison. Prepare for frustration and abysmal customer no service

• 
  Nath___O (@NOliver11) reported 7 minutes ago

  @virginmedia terrible service as usual! I expect a full refund of the boxing no stream for the past 15 minutes and counting!

• 
  Gloucester Glass (@gloucesterglass) reported 7 minutes ago

  @virginmedia Yes, it said issues with broadband and tv, but it’s been 3 consecutive days now. Plus like I said I can’t get mobile signal and I don’t live in the middle of nowhere so dependent on wifi calls unfortunately.

• 
  harley ˶ᵔ ᵕ ᵔ˶ (@whisperwoIf) reported 14 minutes ago

  my wifi and tv have been down all day, i hope virgin media explodes

• 
  🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 SMITHY 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@LeeSmit35077313) reported 14 minutes ago

  @gblondon1 @skytv @virginmedia I changed to virgin once. Lasted 6 months. They charged me for services I didn’t ask for or use took bigger payments than they should have and not one person on the phone spoke clear enough English for you to understand. Absolute **** show of a company

• 
  Sally Briars (@SallyBriars) reported 15 minutes ago

  @virginmedia I already have, multiple times and it says nothing is wrong, no issues in my area! I want to book an engineer but the website keeps sending me in circles!

• 
  Nala100577 (@Nala100577) reported 17 minutes ago

  @virginmedia @RobNoonan007 Its a total blackout now too - its not the tv

• 
  Hind (@Han__1D) reported 17 minutes ago

  @virginmedia is there an outage in NE1?