Virgin Media outages and service status in Sunbury-on-Thames, England

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sunbury-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sunbury-on-Thames, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Wandsworth, Southall, Slough, Hounslow, Twickenham, Northolt, Uxbridge, Greenford, Addlestone, Brentford, Windsor, Chertsey, Sutton, and Mitcham.

City	Problem Type	Report Time
Hammersmith	Internet	4 hours ago
Hammersmith	Wi-fi	7 hours ago
Hammersmith	Total Blackout	7 hours ago
Wandsworth	Internet	16 hours ago
Southall	TV	17 hours ago
Southall	Total Blackout	20 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

• 
  Ravin 🇹🇹🇬🇧 (@ravinrr80) reported 17 minutes ago from Merton, England

  Hey @virginmedia I already am paying more with this new package I was forced to take to renew my contract recently and now you want to force me to pay £7 MORE a month?! Also why can I not get a human on the phone?! I refuse to pay a penny more. Fix this nonsense.

• 
  Tinders (@safctinders) reported 19 minutes ago from Worcester Park, England

  @virginmedia Abysmal service. Pay a premium for this stuff and nothing but aggro; TV freezes, ages to boot up… been sat here 20 minutes and still “starting up”. **** show.

• 
  jrd1982 (@thefitebegins) reported 19 minutes ago from Hillingdon, England

  @virginmedia Yet again Virgin Media is down and yes I have tried the checker. Why are services with VM constantly going down across the UK?

• 
  Stuart the Copywriter (@StuartTarn) reported 21 minutes ago from Spelthorne District, England

  A combination of @OpenreachHelp‘s incompetence by cutting through the internet cable outside my house and @virginmedia no showing for an engineering visit to fix it has me having to run my business through my phone hotspot until Friday. That’s if they show up, of course.

• 
  Kwame Gyamfi (@Kwame916) reported 23 minutes ago from Wandsworth, England

  Virgin Media - you've started with your poor connection bollocks again? It's been a good few month. You were doing well. #VirginMedia #SW11

• 
  itsnotOK (@itsnotO56763609) reported 26 minutes ago from Spelthorne District, England

  @virginmedia Why do you make it impossible to downgrade packages? Choosing "change package" only allowed was upgrade. Talk to customer service, they say they're only allowed to upgrade. Is the only possible to reduce package by cancelling?

• 
  Oliver Fatyol (@IstvanOFatyol) reported 32 minutes ago from Ealing, England

  @virginmedia It is incredible, what you're doing is just pushing the date on your service page to one week to another. We don't have Internet for two months now! What are your engineers doing? I am going to cancel your contract and I will go with an better provider. @virginmedia #virginmedia

• 
  Tom Vincent (@TomboBrewster) reported 36 minutes ago from Egham, England

  Not a great start by @virginhelp @virginmedia Engineer doesn't turn up and now 90mins and waiting on hold to find out what the issue is. Annoying we had to leave @skytv because of their broadband speed in the new house.

• 
  Ravinder Judge (@judge_ravinder) reported 36 minutes ago from Hounslow, England

  @virginmedia Different messages every time. Mainly Connections issues, I have switched, rebooted and checked all day today…nothing!!!

• 
  Ravinder Judge (@judge_ravinder) reported 37 minutes ago from Hounslow, England

  @Spongette1982 @virginmedia I agree especially when this issue has been ongoing and still not resolved.

• 
  Geoff Rogers (@GeoffRogersEU) reported 40 minutes ago from Hersham, England

  @virginmedia @FeelitWorking I think the OP is airing his frustration at the fact that he has to ask for discount at the end of the contract. VM does not do this with its business customers (I know as a former very satisfied business customer) so why should it apply to consumers? To be fair, Sky, BT, Talk…

• 
  Andrew Wood (@andrewlwood) reported 40 minutes ago from Hounslow, England

  @virginmedia another outage in Tw8. This has been a regular problem over the last three weeks. It’s messing with my business and now my family movie night. Are you aware, and when will it be sorted?

• 
  Rana Rahman (@ranaraptor) reported 42 minutes ago from Wandsworth, England

  @virginmedia My so called ‘ultrafast, reliable fibre-optic broadband’ has been down all day (!). Unacceptable 😡

• 
  Tim Hole (@TimHole) reported 43 minutes ago from West Molesey, England

  @virginmedia Thank you. Just tried an old handset and still no SMS or phone calls can be received. Please help, its already caused a few problems.

• 
  simone clark (@iglu_sim) reported 46 minutes ago from Kingston upon Thames, England

  @virginmedia no phone line for weeks now -no explanation, no engineer, no refund, no idea when itll be fixed and nobody will help - shocking

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 50 minutes ago from West Molesey, England

  @virginmedia ‘Helpline’ completely useless! Just sends me a text to a link to check my service 😳 What is going on???? #VirginMedia #UnhappyCustomer #NotOk

• 
  Andy Walker (@educationforum) reported 51 minutes ago from Worcester Park, England

  @virginmedia Your customers pay enough to expect 24 hour support. Do better.

• 
  Patrick Smith (@P4TTL) reported 52 minutes ago from Chertsey, England

  @virginmedia Yep, no issues in the area. Everything was working up until about an hour ago, and now the Internet has gone very sporadic and constantly disconnecting, as shown by the ping test.

• 
  James Brown (@JammieBun) reported 52 minutes ago from Hillingdon, England

  Hi @virginmedia. I’ve tried phoning you with a complaint, but the calls get shunted into weblink hell. I’ve submitted two complaints through your site which have mysteriously disappeared from my account. And on Twitter the links you send for an online chat only ever lead …

• 
  Baisden 📸🎥 (@Stefan_baisden) reported 58 minutes ago from Ealing, England

  @virginmedialife @virginmedia The worst service from any company I have ever used. I would like to be removed from your business accounts.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John Miles (@WHUbluesman) reported 2 minutes ago

  @virginmedia @D4N7O Not working here

• 
  Ruth Whalley (@Leftdoubleclick) reported 2 minutes ago

  @virginmedia My iron tripped out. We got everything up and running again, but no internet, no landline, no fire to, no sound bar.we rang you for help. You said you would send an engineer at around 7pm this evening. This is very poor service.

• 
  Lay D Fingers (@LayDFingers) reported 3 minutes ago

  @virginmedia can you please help me by sending a confirmation of my final bill pronto

• 
  nigel (@redwallreality) reported 6 minutes ago

  @biggle1908 Virgin media broadband is excellent. Problems start when you phone them…if you understand Indians with a less than rudimentary ability to speak English, go for it.

• 
  Reece Labrum (@reecelabrum) reported 7 minutes ago

  Sky sports + on @virginmedia a pile of **** first game. Sort it out

• 
  Ruth Whalley (@Leftdoubleclick) reported 9 minutes ago

  @VirginMedia Can you give us support ? I gave posted to yoy and nir had a wid back.

• 
  Nelinho (@Nelhino1) reported 9 minutes ago

  Is there a broadband outage in South Tyneside. NE35? @virginmedia

• 
  Eric Byrne (@EricByrne35) reported 11 minutes ago

  @virginmedia nearly four hours without now, come on like, it wouldn't be as bad if your TV package didn't run off the wifi too

• 
  Chris (@deburgh12345) reported 13 minutes ago

  @virginmedia @MyOwnShoes They are told after 20mjns getting g through security that he has been and no issue found... presume he did this at the right house as he never came. They were told he checked and the TV box was working... the one in the bedroom is.... but the main box down stairs is still not

• 
  Alex DM || ⭐ || (@Xoman08) reported 13 minutes ago

  @PitRucker99 @Starlink The UK is not that bad. Spain is much worse. People pay €49 / month for internet. The problem in the UK is lack of "physical options" but it is getting better: 1. Virgin Media (cable) 2. BT - Telephone lines - ADSL - Fiber optic 3. Three - 5G modem 4. Starlink