Virgin Media outages and service status in Sunbury-on-Thames, England

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sunbury-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sunbury-on-Thames, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Hounslow, Slough, Ealing, Brentford, Wandsworth, Feltham, Hayes, Addlestone, Mitcham, Southall, Walton-on-Thames, Sutton, Surbiton, and Epsom.

City	Problem Type	Report Time
Hammersmith	TV	8 hours ago
Hounslow	Internet	1 day ago
Hammersmith	E-mail	1 day ago
Slough	TV	2 days ago
Hammersmith	Internet	2 days ago
Ealing	TV	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

• 
  Mark Ryan (@MarkGRyan) reported 3 minutes ago from Ealing, England

  Once again @virginmedia let us down with internet in W13 area ... not a good service at all

• 
  R. Aaron (@aaronuart) reported 4 minutes ago from Merton, England

  @virginmedia I rebooted, called the number, it says there is a known issue in my area and engineers are working on it. Does this take 5 days to fix? I try the status online and it tells me everything is fine but it isn’t. Is there anyone looking at this. I’ve never had an issue last this long

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 9 minutes ago from West Molesey, England

  @AnishModgil @virginmedia In my experience No. and when I asked for money back last time they told me there had to be a complete service loss for a certain number of days!!!! Maybe time to contact the #Ombudsman

• 
  Shaun (@Shaun1799) reported 11 minutes ago from Kingston upon Thames, England

  @virginmedia having problems with my wifi would you help me out

• 
  Ravinder Judge (@judge_ravinder) reported 13 minutes ago from Hounslow, England

  @virginmedia once again there is no connection between our box and the hub after a couple of days with no problems. Also why did the engineer I had booked for Thursday morning not turn up? 😡

• 
  ≡xtr≡m≡pcuk 🔜 #i69 🤟 (@ExtremePCUK) reported 14 minutes ago from Hillingdon, England

  @virginmedia ABSOLUTELY TERRIBLE SERVICE! I’ve worked with major computer and ISP’s over my time but by far Virgin Media is the worst! I pay £111 a month and not one person can help. Intermittent internet for a month but they say just wait another week it may be back on!

• 
  J (@not_on_fire) reported 17 minutes ago from Epsom, England

  @virginmedia broadband not working since late last night and your website appears to be down. What’s going on?

• 
  Andrew Wood (@andrewlwood) reported 17 minutes ago from Hounslow, England

  @virginmedia another outage in Tw8. This has been a regular problem over the last three weeks. It’s messing with my business and now my family movie night. Are you aware, and when will it be sorted?

• 
  ☆ Liezel ☆ (@liezel_t) reported 19 minutes ago from Merton, England

  @virginmedia Well, no one bothered to turn up, called to chase and still not here past the time they told me on the phone they would arrive. Usual excellent service I have come to know from you 🥳

• 
  SusannJerry (@MrsJerryTweets) reported 22 minutes ago from Hounslow, England

  @virginmedia broadband down since 7am today and intermittent for a week. Your customer phone line cuts off. You are adding 10% to my monthly bill for an appalling Service. What is the excuse?

• 
  Kwame Gyamfi (@Kwame916) reported 27 minutes ago from Wandsworth, England

  Virgin Media - prices up, service down. Useless, useless, useless. #VirginMedia

• 
  traymca 💙 (@traymca) reported 27 minutes ago from Worcester Park, England

  @virginmedia this is getting ridiculous now! What’s happening with your service again today!!! Trying to watch on @BBCiPlayer and it buffers every 30 seconds!! Can’t watch anything and accessing websites including your own is so painful #virginmediadown #virginmedia

• 
  Jeff Brown (@fadermonkeyking) reported 34 minutes ago from Richmond, England

  @virginmedia Second tweet! Trying to cancel appointment. App only lets me reschedule, not cancel.

• 
  R. Aaron (@aaronuart) reported 34 minutes ago from Merton, England

  @virginmedia I have had internet issues since September last year I have called up too many times to count and once again internet is out in SW19 and now you want to rise your prices. Please can I get a solution and not one that means a technician cancels last min today!!

• 
  James Brown (@JammieBun) reported 39 minutes ago from Hillingdon, England

  Hi @virginmedia. I’ve tried phoning you with a complaint, but the calls get shunted into weblink hell. I’ve submitted two complaints through your site which have mysteriously disappeared from my account. And on Twitter the links you send for an online chat only ever lead …

• 
  Tim Hole (@TimHole) reported 43 minutes ago from Kingston upon Thames, England

  @virginmedia thank you, I am trying to register so I can access the service but I can't receive SMS so I cannot receive my verification code. I tried to login but it said email not recognised so guess i havent logged in before. Please advise.

• 
  R. Aaron (@aaronuart) reported 44 minutes ago from Merton, England

  @virginmedia Sometimes the page loads and others not, but when it did it said that there’s a known issue. It has been 4 days now without proper internet?!

• 
  Stephen Champion (@Champs707007) reported 49 minutes ago from Wandsworth, England

  @virginmedia It’s been erratic all day on both connections and your service check says no issues identified. One minute it’s doing 40-60mbps then it’s just plain dead but shows a connection

• 
  John T Davies 💙🇺🇦💛 (@jtdavies) reported 51 minutes ago from Hounslow, England

  @realLEWlS @virginmedia Where are you? Mine has been up and mostly down since Sunday (for this week at least). #FAIL

• 
  jrd1982 (@thefitebegins) reported 52 minutes ago from Hillingdon, England

  @virginmedia Yet again Virgin Media is down and yes I have tried the checker. Why are services with VM constantly going down across the UK?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paz DLXV (@paz565) reported 8 minutes ago

  @O2 The whole 'customer service' provided by O2 in relation to this matter has been nothing short of appalling. As O2 is now associated with Virgin Media, I will be taking the earliest opportunity available to switch the services I have with them too.

• 
  Michael SniedzeHinde (@MichaelSniedzeH) reported 8 minutes ago

  @virginmedia not tv service in the WD4 area since last night!

• 
  Claire Wright (@CLAAccess) reported 11 minutes ago

  @O2 & @virginmedia making it as difficult as possible to settle the final bill on an account I have cancelled. App doesn't give me the option to pay. Calls go straight through to their Indian call centre. Absolutely appalling service from the worst phone company in the universe!

• 
  Paul foster (@Paulfoster_64) reported 12 minutes ago

  @virginmedia Rh117ef internet down again! This service is absolutely dog ****!

• 
  aldo (@ukaldo2) reported 14 minutes ago

  @virginmedia Ok which area was that, You've not asked, it's clear your customer service levels are poor!

• 
  J Harris (@BingoBertie) reported 17 minutes ago

  @RichardLXXII @virginmedia Simple. Arrange a new supplier. Cancel direct debit. Commence a claim under the direct debit guarantee scheme for the un-agreed unauthorised increased amount Never have anything to do with @virginmedia again Except for suing for damages for falsely registered credit reference

• 
  Keith Bridge (@leebridge1) reported 18 minutes ago

  @virginmedia Having **** with world cup coverage france and senegal poor picture quality. Pixelating and stammering ..

• 
  Mark Skid (@YeshuaFoxtrot) reported 21 minutes ago

  does anyone else have issues with @virginmedia broadband whenever theres a slight heatwave 🤔

• 
  Eugene Reid (@eugenereid) reported 23 minutes ago

  @virginmedia why can’t we get access to my mobile phone account???? Absolutely terrible service!

• 
  Jackson (@shadd4p) reported 30 minutes ago

  @Kirsty_x85 @virginmedia it's just a leaflet you retard.