Virgin Media outages and service status in Sunbury-on-Thames, England
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Virgin Media generated 3 outage signals in the last 24 hours around Sunbury-on-Thames, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Aug 22, 12:20 PM GMT+1.
- Internet (71%)
- Wi-fi (13%)
- TV (7%)
- Total Blackout (6%)
- E-mail (2%)
- Phone (1%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Sunbury-on-Thames, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sunbury-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sunbury-on-Thames, England
The most recent Virgin Media outage reports came from the following cities: Southall, Slough, Hammersmith, Kingston upon Thames, Wandsworth, Hounslow, Northolt, Twickenham, Uxbridge, Greenford, Addlestone, Brentford, Windsor, Chertsey, and Sutton.
| City | Problem Type | Report Time |
|---|---|---|
 Southall
|
Wi-fi | 5 hours ago |
|
Slough
|
TV | 21 hours ago |
|
Hammersmith
|
Phone | 23 hours ago |
|
Kingston upon Thames
|
Wi-fi | 2 days ago |
|
Slough
|
Internet | 2 days ago |
|
Slough
|
TV | 3 days ago |
Nearby cities with recent reports
3 recent signals
3 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sunbury-on-Thames, England
Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:
-
☆ Liezel ☆ (@liezel_t) reported from Merton, England@virginmedia Well, no one bothered to turn up, called to chase and still not here past the time they told me on the phone they would arrive. Usual excellent service I have come to know from you 🥳
-
Stephen Champion (@Champs707007) reported from Wandsworth, EnglandReally losing my patience with Virgin media now. Down for 8 days been told 3 times it’ll be fixed within 24 hours but won’t send an engineer out
-
Fred 🇻🇨🤌🏽 (@Hairouna92) reported from Richmond, England@virginmedia internet has been awful in the whole of the TW11 area for the last 24 hours. Fix please
-
Shaun (@Shaun1799) reported from Kingston upon Thames, England@virginmedia having problems with my wifi would you help me out
-
Andy Walker (@educationforum) reported from Worcester Park, England@virginmedia Your customers pay enough to expect 24 hour support. Do better.
-
Matt Gardner (@FuzzyPixels) reported from Slough, England@MadKingGlyn @virginmedia They used to be fantastic, but in the last year or two have had consistent issues
-
Gabor (@GaborPfalzer) reported from Hammersmith, England@AlexanderTroup @virginmedia I guess there is a retention quota of some sort, that needs to be hit for some big wig get a big fat bonus. Especially, since we staying a customer anyway, just different account.
-
Nada Tharanee (@ntharanee) reported from Sutton, England@virginmedia #VirginMediaoutage It keep continue in most of the places. But , Virginmeadia not taken any progressive action from last Nov. Really frustrating service nowadays! After merging with O2, it’s disastrous. Even O2 network also worst in UK….
-
🎤Toby Gilles🎤 (@tobygilles) reported from Hounslow, EnglandHas anyone with @virginmedia got the @SkySports red button working? I genuinely think it’s never worked for me and I’ve had Virgin for about 5 years now. I just wanna watch #Watfordfc. I’m paying enough, why do I not get the service?
-
Francesco Marchet (@MarchetF) reported from Brentford, England@virginmedia how do I get in contact with you? My appointments have been cancelled twice now. Such a poor service!
-
Dr Mantis Toboggan M.D. 🏴 🇪🇺 (@DazzlingHamster) reported from Merton, England@virginmedia is there a fault in the SW20 area? No internet since last night and your service checker is not working either.
-
Jeff Brown (@fadermonkeyking) reported from Richmond, England@virginmedia I’m trying to cancel an engineer appt next week. Followed online instructions but only option I get is to re-book for a different time. No option to cancel. And I don’t have time to wait for a response from you if I phone! Help!
-
Marta (@itsmartamoya) reported from Merton, England@virginmedia I have had replies from a bot but impossible to speak to the agent. I will put a formal complaint if I don’t hear from an agent.
-
DJ MRT (@DJMRT) reported from Sutton, EnglandIt would appear that despite 3 emails to @virginmedia regarding their lack of service, their rubbish broadband and the fact my TV hasn’t worked since November - they have instead chosen to engage debt collectors for a £141.54 (for ONE MONTH) bill. See you in court then I guess.
-
Trevor (@TRSafcw) reported from Headley, England@Leemhammond @virginmedia Same on Now TV, must be a Sky issue.
-
John T Davies 💙🇺🇦💛 (@jtdavies) reported from Ealing, England@virginmedia We had issues last month, a nice engineer came (Mohamed) and said it was a local problem. I reported it on the phone again on Tuesday (Aqeelah), she said there are local problems (again). I fed up wit this, it’s been a week of impossible internet, day and night!
-
Ravin 🇹🇹🇬🇧 (@ravinrr80) reported from Merton, EnglandHey @virginmedia I already am paying more with this new package I was forced to take to renew my contract recently and now you want to force me to pay £7 MORE a month?! Also why can I not get a human on the phone?! I refuse to pay a penny more. Fix this nonsense.
-
Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported from West Molesey, England@virginmedia The service page doesn’t work, or says there are no known faults. I’ve been going round in circles with this all week 🤬
-
Marco Olevano, CFA (@MarcoOlevano) reported from Hounslow, England@virginmedia Hi, no i have checked and the service is good. Have called your help desk who will be sending out an engineer
-
Shasa Colson (@THE_COLSON) reported from Merton, England@O2 Hi, I've been going around in circles for weeks. I'm an O2 and Virgin Media customer. I'm supposed to be in a Vilt package but mu data hasn't been doubled on the o2 end. Can this please be sorted asap
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Gram (@Gram7070707070) reported@Carolestfc1 @virginmedia Worst company I have ever dealt with and it's not even close. They'll screw your credit rating by mistake and never, ever fix it. They'll hang up on you, the staff don't put notes on accounts and you have to tell the same story to 20 different disinterested call centre staff.
-
Scottish_VAR (@Scottish_VAR) reported@heid_the_baw_ @virginmedia I have moved to smarty mobile hub. I pay 20 a month for unlimited data, its a rolling month contract and uses three signal. Its great you can take it away with you to hotels or away on holiday.
-
Sir Christopher (@chrishenry88) reported@virginmedia my services will be suspended because of an outstanding bill , however , this is not the first time , that the bill was paid , screenshots taken and now it’s up to Virgin media . Why should I be paying for a shoddy service , at best , anyway ?
-
Big Bobby Campbell (@BigBobbyCampbe1) reported@DavidPaintdw @virginmedia Just browsing different packages as mine has run out with my provider. Won’t be touching these now - seems a lot and poor contract agreements.
-
Mr Moanivator (@MrMoanivator) reported@virginmedia My broadband hasn't been working since around 11am today. All week, Virgin has said that work was due to be completed in my area around 11:15am today. It's now saying that the hub is the problem. I've restarted and reset it, but it's still not working 🤬
-
🎯DartingMelon⛩️ (@DartingMelon) reported@alexand979677 @virginmedia open a complaint against them mate let it sit un resolved youll be able then to take it to the ombudsman who’ll rule in your favour for paying for services you haven’t been able to access. Worked for companies like this before never works out well for them also used this mysself.
-
Tracy Clarkin (@tracyhunter66) reported@virginmedia I have had no internet or phone service since 10pm on Wednesday , it's now Friday and still no service
-
Alan 🇱🇻🏴🇱🇹 (@AlanBM91) reportedAnyone else @virginmedia not letting them sign in to My virgin media? On the website or the app?
-
Sugar_Rayne (@Sugar_Rayne) reportedIs there an issue with the Internet in the L14 area, mine keeps dropping off 🤔 @virginmedia
-
doozerlyn (@doozerlyn) reported@YouMadBruv3r @virginmedia Check on their service checker page.... Mine says will be sorted at 1008 hours on 28th August... Very specific... I bet yours will be the same.... @virginmedia lying to everyone, refunding no one....