Virgin Media outages and service status in Sunbury-on-Thames, England

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sunbury-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sunbury-on-Thames, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Feltham, Hounslow, Slough, Ealing, Brentford, Wandsworth, Hayes, Addlestone, Mitcham, Southall, Walton-on-Thames, Sutton, Surbiton, and Epsom.

City	Problem Type	Report Time
Hammersmith	Internet	18 hours ago
Hammersmith	Internet	20 hours ago
Hammersmith	Internet	23 hours ago
Hammersmith	Total Blackout	1 day ago
Hammersmith	Internet	2 days ago
Hammersmith	E-mail	2 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

• 
  Paul Smith (@paulhelpspeople) reported 4 minutes ago from Twickenham, England

  When you cancel services with a company, because you are fed up with crazy price increases, but the next day get some ultra pushy sales guy from an overseas office try to argue they can do it better, when will they ever learn, no means no. @virginmedia you are the absolute worst!

• 
  Raynes Park Lib Dems (@RPLibDems) reported 5 minutes ago from Merton, England

  @virginmedia @RichMeader Could the web page be updated with the fix date please so people can plan accordingly?

• 
  R. Aaron (@aaronuart) reported 5 minutes ago from Merton, England

  My connection has been crap for months and the one time it’s fine, everyone else is down #virginmedia

• 
  Jessica Carmody (@JessicaCarmodyV) reported 8 minutes ago from Richmond, England

  @virginmedia I need to complain about your customer services. I’ve had multiple issues with a new contract I took out 31/01 this year. No manager has contacted me to follow up (after weeks since complaining) & yr customer sales centre is harassing me with calls. Pls contact me.

• 
  Francesco Marchet (@MarchetF) reported 27 minutes ago from Brentford, England

  @virginmedia how do I get in contact with you? My appointments have been cancelled twice now. Such a poor service!

• 
  Jacqson (@JacquelineCabl9) reported 28 minutes ago from Laleham, England

  @spudbishop666 @virginmedia It is They still haven't resolved the problem from last year @02mobile1 is as bad

• 
  Alyson Leitch (@Geordiesbird) reported 31 minutes ago from Woking, England

  @virginmedia hi virgin.. my TV is showing error codes c217 and c230. I have turned everything off and reset modem and tivo boxes 5 times and more and still no Internet. Its my husbands account but he's away till Thursday. Help please

• 
  (An)TonyM 🇺🇦 (@wowbaggerish) reported 32 minutes ago from Epsom and Ewell District, England

  @virginmedia Yes, apparently you have an engineer working on it. If hoping the 20 hour estimated fix time is overly pessimistic!

• 
  John T Davies 💙🇺🇦💛 (@jtdavies) reported 33 minutes ago from Ealing, England

  @virginmedia We had issues last month, a nice engineer came (Mohamed) and said it was a local problem. I reported it on the phone again on Tuesday (Aqeelah), she said there are local problems (again). I fed up wit this, it’s been a week of impossible internet, day and night!

• 
  Ross Harvey aka The Project (@rh_theproject) reported 34 minutes ago from Hillingdon, England

  @virginmedia Not ******* good enough ,you charge me the earth promising the best Gig 1 and I have had problems ever since taking that upgrade ,

• 
  Ravinder Judge (@judge_ravinder) reported 41 minutes ago from Hounslow, England

  @virginmedia once again there is no connection between our box and the hub after a couple of days with no problems. Also why did the engineer I had booked for Thursday morning not turn up? 😡

• 
  Nada Tharanee (@ntharanee) reported 43 minutes ago from Sutton, England

  @virginmedia Bad service!

• 
  Mrs R (@KateRenton) reported 43 minutes ago from Merton, England

  @Chelsea1504 @virginmedia That’s why we got rid of ALL providers, the customer service and costs were awful.

• 
  Matt Gardner (@FuzzyPixels) reported 47 minutes ago from Slough, England

  Not gonna lie... @virginmedia could not have picked a worse moment to completely **** the bed 😑

• 
  Andy Walker (@educationforum) reported 51 minutes ago from Worcester Park, England

  @virginmedia Your customers pay enough to expect 24 hour support. Do better.

• 
  Stephen Champion (@Champs707007) reported 52 minutes ago from Wandsworth, England

  @virginmedia It’s been erratic all day on both connections and your service check says no issues identified. One minute it’s doing 40-60mbps then it’s just plain dead but shows a connection

• 
  Ravinder Judge (@judge_ravinder) reported 53 minutes ago from Hounslow, England

  @virginmedia Why is the connection between the internet and tv constantly going having to reboot modem all the time. Sick of this issue as not once in a while happening for a month on & off, more everyday in the last two weeks. This is not the service I expect for how much I pay.

• 
  R. Aaron (@aaronuart) reported 54 minutes ago from Merton, England

  @virginmedia I have had internet issues since September last year I have called up too many times to count and once again internet is out in SW19 and now you want to rise your prices. Please can I get a solution and not one that means a technician cancels last min today!!

• 
  Umar 馬 ➡️ 🇨🇭 (@UF1902) reported 56 minutes ago from Hounslow, England

  @PandemicEU @virginmedia It's been happening for weeks. All I get when I call customer service are excuses.

• 
  Staffora (@staffora) reported 59 minutes ago from Kingston upon Thames, England

  @virginmedia is there an known outage in KT2 area? Have no broadband or TV.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  antony coyne (@Ant78uk) reported 4 minutes ago

  @virginmedia is there an issue with your tv service in the leeds area or is my box knackered as it taking it forever to change the channel

• 
  Dan Stevens (@DanStev14730264) reported 5 minutes ago

  @virginmedia Hi I was asked to direct message in regards to the services all being down for the last 3 days and then being told services will be down until the 10th of July, completely unacceptable. I would like to know what you are going to do about it pls. Asap

• 
  Come On You Wands (@craywanderers) reported 10 minutes ago

  @Debbo3496361 Not according to my Virgin Media TV listing. But my FreeSat box tells me they are. So, a paid-for service doesn't but a free service does. Go figure (but only if you want to).

• 
  Frazzz (@FrazzzYT) reported 16 minutes ago

  @virginmedia Consistently says "intermittent signal in your area" This has literally been going on for around a week now. And seems to coicide when there is a little tiny bit or rain...

• 
  Helen Goodridge (@goodridgehelen) reported 16 minutes ago

  @liamgallagher Bloody Virgin Media packed up at 4.30. Had family coming over. Said it wouldn’t be back until midnight. Can you believe it. Watched on daughter’s phone 4G. Buffing and 6 mins behind. Poor for virgin media.

• 
  John (@satinballs99) reported 16 minutes ago

  @virginmedia my internet has gone offline again , supposed to be fix in 6 hrs, do we live in a third world country now.

• 
  Derek (@derekryan2026) reported 17 minutes ago

  @john_mcguirk Matt cooper is boring. He lacks a personality. His left progressive woke conversation is predictable and monotonous. At least you and Sarah speak your minds. The odd bad language is thrown in but we get a different view on your show. RTE,virgin media , bla bla bla

• 
  Hewan (@HewanMcCarthy) reported 20 minutes ago

  @SpadgingtonBear @virginmedia I’m now being told its a fault with my router and there is no area outage, jokers. Saying I need an engineer

• 
  mec337 (@mec337) reported 22 minutes ago

  @virginmedia ok, what’s the issue with bbc iPlayer sometimes it wants to play sometimes I have to retry many times. Sometimes if I log in I have to wait 2 mins for it to then work. It’s not consistent and very very annoying

• 
  Archie Cook (@monty99_) reported 24 minutes ago

  @virginmedia Hi, I am stuck in a web chat loop. My Hub has been provisioned on a DS-Lite IPv6 profile on the network side, disabling my Modem Mode and port forwarding. Web chat keeps telling me to do a pinhole reset, which will not fix a network profile issue. Can an agent