Virgin Media outages and service status in Sunbury-on-Thames, England

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sunbury-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sunbury-on-Thames, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Hounslow, Southall, Uxbridge, Hayes, Windsor, Feltham, Slough, Ealing, Brentford, Wandsworth, Addlestone, Mitcham, Walton-on-Thames, and Sutton.

City	Problem Type	Report Time
Hammersmith	Internet	1 hour ago
Hounslow	Total Blackout	23 hours ago
Hammersmith	Internet	1 day ago
Hammersmith	Wi-fi	2 days ago
Hammersmith	Internet	2 days ago
Southall	Total Blackout	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

• 
  Rana Rahman (@ranaraptor) reported 9 minutes ago from Wandsworth, England

  @virginmedia Do you have a date/time? What is the tech issue? I’m trying to run a business remotely, and Virgin is severely letting me down unfortunately. #virginoutage #virginmediadown

• 
  Staffora (@staffora) reported 13 minutes ago from Kingston upon Thames, England

  @virginmedia is there an known outage in KT2 area? Have no broadband or TV.

• 
  Jeff Brown (@fadermonkeyking) reported 13 minutes ago from Richmond, England

  @virginmedia I’m trying to cancel an engineer appt next week. Followed online instructions but only option I get is to re-book for a different time. No option to cancel. And I don’t have time to wait for a response from you if I phone! Help!

• 
  Andy Walker (@educationforum) reported 19 minutes ago from Worcester Park, England

  @virginmedia Your customers pay enough to expect 24 hour support. Do better.

• 
  Ravinder Judge (@judge_ravinder) reported 20 minutes ago from Hounslow, England

  @virginmedia Different messages every time. Mainly Connections issues, I have switched, rebooted and checked all day today…nothing!!!

• 
  Shasa Colson (@THE_COLSON) reported 22 minutes ago from Merton, England

  @O2 Hi, I've been going around in circles for weeks. I'm an O2 and Virgin Media customer. I'm supposed to be in a Vilt package but mu data hasn't been doubled on the o2 end. Can this please be sorted asap

• 
  DJ MRT (@DJMRT) reported 26 minutes ago from Sutton, England

  It would appear that despite 3 emails to @virginmedia regarding their lack of service, their rubbish broadband and the fact my TV hasn’t worked since November - they have instead chosen to engage debt collectors for a £141.54 (for ONE MONTH) bill. See you in court then I guess.

• 
  Ross Harvey aka The Project (@rh_theproject) reported 26 minutes ago from Hillingdon, England

  @virginmedia Not ******* good enough ,you charge me the earth promising the best Gig 1 and I have had problems ever since taking that upgrade ,

• 
  itsnotOK (@itsnotO56763609) reported 27 minutes ago from Spelthorne District, England

  @virginmedia when are you going to return my call. Phoned customer service on Thursday, Aggie promised to call back, but still hasn't 😕

• 
  Mike Fuller (@ninepine) reported 36 minutes ago from Banstead, England

  @virginmedia Talked 150 who managed to change one error message for another! Total #fail so far by @virginmedia

• 
  Shaun (@Shaun1799) reported 39 minutes ago from Kingston upon Thames, England

  @virginmedia having problems with my wifi would you help me out

• 
  Ravinder Judge (@judge_ravinder) reported 41 minutes ago from Hounslow, England

  @virginmedia surprise surprise once again the connection is lost between the hub and box, only lasted a day. There are no words for the service you are providing and lack of resolution

• 
  Ravin 🇹🇹🇬🇧 (@ravinrr80) reported 44 minutes ago from Merton, England

  Hey @virginmedia I already am paying more with this new package I was forced to take to renew my contract recently and now you want to force me to pay £7 MORE a month?! Also why can I not get a human on the phone?! I refuse to pay a penny more. Fix this nonsense.

• 
  Rana Rahman (@ranaraptor) reported 49 minutes ago from Wandsworth, England

  @virginmedia It’s still not working!! I have this message from your site, “There's a broadband issue in SW11 XXX. Thanks for your patience while we work to fix things as quick as we can. You've registered that an area fault causing a loss of broadband service is affecting you.”

• 
  Mitch Manning 💜💙🦁🇺🇦 (@MitchM77) reported 52 minutes ago from Worcester Park, England

  @neilpr85 @virginmedia Yes, this! Oh and now O2 have told me I might lose signal over 24hrs as they’re doing some works. So no mobile data for me either! I feel like I’ve jumped in a time machine and have gone back to 1990!! 😫

• 
  Stephen Champion (@Champs707007) reported 56 minutes ago from Wandsworth, England

  @virginmedia It’s been erratic all day on both connections and your service check says no issues identified. One minute it’s doing 40-60mbps then it’s just plain dead but shows a connection

• 
  Matt Gardner (@FuzzyPixels) reported 56 minutes ago from Slough, England

  Not gonna lie... @virginmedia could not have picked a worse moment to completely **** the bed 😑

• 
  Rana Rahman (@ranaraptor) reported 57 minutes ago from Wandsworth, England

  @virginmedia My so called ‘ultrafast, reliable fibre-optic broadband’ has been down all day (!). Unacceptable 😡

• 
  Mike Fuller (@ninepine) reported 59 minutes ago from Banstead, England

  @virginmedia Callback should have happened days ago. Now the person on 150 says that you failed to complete a process. They then tried to miss-sell me an upgrade to my package. Still not fixed but "should be" in a few hours! I doubt it. Abysmal deceptive service.

• 
  Jenny (@jennymelmo) reported 59 minutes ago from Merton, England

  @virginmedia Post code is SM4 4NN , street name : Garth close . There is only one of these boxes on our street and given the condition of it ; you will not miss it if your team come here . Reference id for my complaint is 107332_22100. Can you give me a timeframe by when it will be fixed .M

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  That Autistic Guy 🇬🇧 🇮🇱 🎗 (@thatautisticguy) reported 6 minutes ago

  @Stsantek @virginmedia Lemme guess? Indian call centre full of scumbags who have no concept of english, customer service or anything else thats civilised?

• 
  Frisc Capital (@frisccapital) reported 13 minutes ago

  @Stsantek @virginmedia Tell them your moving address they will cancel it without charges

• 
  Memetendo 🦔 || So Long TGAMM (@SwitchSpeedster) reported 15 minutes ago

  @whisperwoIf @virginmedia Service outage?

• 
  Tanya Ho (@tho78450) reported 21 minutes ago

  @Stsantek @virginmedia Let's face it, VM we're found out, but EE must be close behind. Service non-existent and they extort money from the consumer to get a decent broadband speed. Times up, methinks

• 
  Bigphuco 💧 (@Bigphuco) reported 21 minutes ago

  @virginmedia again virgin media down again and asking me to book an engineer for Tuesday. Absolutely ridiculous and to think u wanted to charge me £80 for a renewal on my contract!

• 
  WimpingEgo (@WimpingEgo) reported 23 minutes ago

  @EE At what stage of the order would I get a set up/ connection date please. @virginmedia have let me down far to many times so looking to switch to a new ISP

• 
  Waqar (@Waqar83971366) reported 23 minutes ago

  @Ofcom Regardless of the fines they've still not improved with broadband, customer service and their prices are always high yet can't provide good service and quality of signals and equipment.. they need a full upgrade in equipment, signal quality and customer service @virginmedia

• 
  Ryan (@MrRWatts) reported 23 minutes ago

  @virginmedia trying to reach a human as you've cancelled my broadband early and your IVR? No wonder you got fined 28million... any chance of actually getting help from someone?

• 
  No Class🇪🇺 🏴󠁧󠁢󠁥󠁮󠁧󠁿🏳️‍🌈🏳️‍⚧️ (@Veganforever67) reported 24 minutes ago

  @BBCNews Another time phoned up virgin media said my internet was running slow. They said no problems. We can give you a discount for the time it's been running slow. They didn't contact me in any way, shape or form and signed me up to a New year's contract.

• 
  Shiv is a velociraptor🥢🪷🐿️ ㉧㉣㉣🪭 (@Shiv_who_burns) reported 27 minutes ago

  @ToddCoxeter @virginmedia Prime signed me up to some channel and I never asked for it