Virgin Media outages and service status in Sunbury-on-Thames, England

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sunbury-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sunbury-on-Thames, England

The most recent Virgin Media outage reports came from the following cities: Wandsworth, Hounslow, Southall, Northolt, Hammersmith, Slough, Twickenham, Uxbridge, Greenford, Addlestone, Brentford, Windsor, Chertsey, Sutton, and Mitcham.

City	Problem Type	Report Time
Wandsworth	Internet	12 hours ago
Hounslow	Internet	2 days ago
Southall	Internet	2 days ago
Southall	Internet	2 days ago
Northolt	Internet	2 days ago
Hammersmith	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

• 
  Matt Gardner (@FuzzyPixels) reported 2 minutes ago from Slough, England

  Not gonna lie... @virginmedia could not have picked a worse moment to completely **** the bed 😑

• 
  Jason Hier (@jasonhier) reported 11 minutes ago from Ealing, England

  @virginmedia Is service in London W13 working?

• 
  Paul Smith (@paulhelpspeople) reported 12 minutes ago from Twickenham, England

  When you cancel services with a company, because you are fed up with crazy price increases, but the next day get some ultra pushy sales guy from an overseas office try to argue they can do it better, when will they ever learn, no means no. @virginmedia you are the absolute worst!

• 
  Mike Fuller (@ninepine) reported 12 minutes ago from Banstead, England

  @virginmedia Callback should have happened days ago. Now the person on 150 says that you failed to complete a process. They then tried to miss-sell me an upgrade to my package. Still not fixed but "should be" in a few hours! I doubt it. Abysmal deceptive service.

• 
  Mrs R (@KateRenton) reported 17 minutes ago from Merton, England

  @Chelsea1504 @virginmedia That’s why we got rid of ALL providers, the customer service and costs were awful.

• 
  Alyson Leitch (@Geordiesbird) reported 20 minutes ago from Woking, England

  @virginmedia hi virgin.. my TV is showing error codes c217 and c230. I have turned everything off and reset modem and tivo boxes 5 times and more and still no Internet. Its my husbands account but he's away till Thursday. Help please

• 
  DJ MRT (@DJMRT) reported 25 minutes ago from Sutton, England

  It would appear that despite 3 emails to @virginmedia regarding their lack of service, their rubbish broadband and the fact my TV hasn’t worked since November - they have instead chosen to engage debt collectors for a £141.54 (for ONE MONTH) bill. See you in court then I guess.

• 
  Stephen Champion (@Champs707007) reported 27 minutes ago from Wandsworth, England

  Really losing my patience with Virgin media now. Down for 8 days been told 3 times it’ll be fixed within 24 hours but won’t send an engineer out

• 
  Andrew Wood (@andrewlwood) reported 33 minutes ago from Hounslow, England

  @virginmedia This problem is still here; internet has been sporadic all day, dropping out for several minutes at a time. You are not reporting any issues on your coverage tracker however.

• 
  Andy Walker (@educationforum) reported 34 minutes ago from Worcester Park, England

  @virginmedia Your customers pay enough to expect 24 hour support. Do better.

• 
  Fred 🇻🇨🤌🏽 (@Hairouna92) reported 39 minutes ago from Richmond, England

  @virginmedia Still down! Not sure what I'm paying for at this point

• 
  Ravinder Judge (@judge_ravinder) reported 39 minutes ago from Hounslow, England

  @virginmedia Different messages every time. Mainly Connections issues, I have switched, rebooted and checked all day today…nothing!!!

• 
  Robert Hallam (@Robertfhallam) reported 40 minutes ago from Spelthorne District, England

  @virginmedia why oh why everytime I want to watch footie on Sky sports Red button it never ever works!!

• 
  John T Davies 💙🇺🇦💛 (@jtdavies) reported 40 minutes ago from Hounslow, England

  @realLEWlS @virginmedia Where are you? Mine has been up and mostly down since Sunday (for this week at least). #FAIL

• 
  Ravinder Judge (@judge_ravinder) reported 43 minutes ago from Hounslow, England

  @Spongette1982 @virginmedia I agree especially when this issue has been ongoing and still not resolved.

• 
  Jenny (@jennymelmo) reported 46 minutes ago from Merton, England

  @virginmedia Post code is SM4 4NN , street name : Garth close . There is only one of these boxes on our street and given the condition of it ; you will not miss it if your team come here . Reference id for my complaint is 107332_22100. Can you give me a timeframe by when it will be fixed .M

• 
  Nada Tharanee (@ntharanee) reported 49 minutes ago from Sutton, England

  @virginmedia Bad service!

• 
  Haider Al-Rekabi 🏴‍☠️ (@HaiderAlRekabi) reported 53 minutes ago from Spelthorne District, England

  @virginmedia mobile outage TW18 1DT no data no calls and most importantly no way to contact Tech support!

• 
  Tim Hole (@TimHole) reported 55 minutes ago from West Molesey, England

  @virginmedia Thank you. Just tried an old handset and still no SMS or phone calls can be received. Please help, its already caused a few problems.

• 
  ≡xtr≡m≡pcuk 🔜 #i69 🤟 (@ExtremePCUK) reported 57 minutes ago from Hillingdon, England

  @virginmedia ABSOLUTELY TERRIBLE SERVICE! I’ve worked with major computer and ISP’s over my time but by far Virgin Media is the worst! I pay £111 a month and not one person can help. Intermittent internet for a month but they say just wait another week it may be back on!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Caroline (@finn33) reported 7 minutes ago

  @virginmedia Why do you want a private message. For what. Just get it sorted. Location is EN3. Private message only hides the info from other users that may be complaining about your shoddy service. I pay enough for this ‘service’ get it fixed.

• 
  Joe Stanley (@yosagojimbo) reported 7 minutes ago

  Come on, why does my TV and internet keep going off @virginmedia ? Can't get through the 1st episode of reacher without the whole thing going off....why does your service consistently get worse each year?

• 
  Gaz (@gazzawefc) reported 8 minutes ago

  @VirginMediaIE Day 3 of no Broadband.... cannot contact customer care, disgraceful carry on from Virgin Media....

• 
  Tom Quante (@TomQuante) reported 8 minutes ago

  @virginmedia terminate my contract, I’m not paying any exit fees- your company, service and everything about you is terrible

• 
  (Re)Search & Destroy (@TruthAsylum121) reported 11 minutes ago

  THREAD 8 — THE DEVICES Connectivity is only useful if people have something to connect. This takes us to Solidaritech in Bradford. The organisation was established in 2017 to refurbish unwanted technology and provide it to refugees and asylum seekers. It works with laptops, desktops, tablets and smartphones. The cumulative figure is now more than 5,000 devices since 2017. But that isn’t simply historical. Solidaritech is still operating. In 2025, Bechtle partnered with Solidaritech to repurpose 857 devices, including phones, laptops, PCs and tablets, which were donated to asylum seekers and refugees. Then there is Migrant Help. Through Community Calling, smartphones and free data have been provided specifically for asylum seekers and survivors of trafficking and modern slavery. Virgin Media O2 reported that Migrant Help had received 1,250 devices and free data, with a further 5,000 devices planned. Screen Share UK also received funding to provide devices, connectivity and repair training to refugees and asylum seekers. Its trainees then repaired and redistributed devices to other refugees. The device itself has therefore become part of an ongoing system. Technology is collected. It is refurbished. It is connected. It is distributed. And sometimes the recipient is taught how to repair the next device.

• 
  Pachicin 🇬🇧 (@pachicin) reported 12 minutes ago

  Virgin Media. An astonishingly **** company, even by the standards of the UK telecoms industry. You are an absolutely ******* appalling company. You utter ******* disgrace.

• 
  Rationalist44 (@rationalist44) reported 12 minutes ago

  @andyburnham You might like to add VIRGINMEDIA to your list of organisations that do everything they can to prevent customers ending contracts. They are THE WORST.

• 
  Amy (@amyparker273) reported 15 minutes ago

  @virginmedia please sort your wifi out!!!!! It’s been down for ages

• 
  stevefairclough (@stevefairclough) reported 15 minutes ago

  @virginmedia What a shitshow. Possibly the worst experience I’ve had in my life trying to deal with your crappy AI bots… I’d appreciate a phone number….

• 
  Iain Patrick (@iaindpatrick) reported 16 minutes ago

  @virginmedia hi guys. Internet out from just before 10.30am this morning. Status page says sorted by 3pm tomorrow (that its self is unacceptable) got a text saying service is restored, but its not, so why send a misleading message? Poor service and customer experience.