Virgin Media outages and service status in Sunbury-on-Thames, England

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sunbury-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sunbury-on-Thames, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Hounslow, Wandsworth, Ealing, Brentford, Hayes, Southall, Slough, Leatherhead, Epsom, Esher, Woking, Kingston upon Thames, Northolt, and Twickenham.

City	Problem Type	Report Time
Hammersmith	Internet	6 hours ago
Hammersmith	Wi-fi	22 hours ago
Hammersmith	Internet	1 day ago
Hounslow	E-mail	2 days ago
Wandsworth	Total Blackout	2 days ago
Hammersmith	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

• 
  Mike Fuller (@ninepine) reported 53 seconds ago from Banstead, England

  @virginmedia Have raised a complaint but this is being dealt with by someone only capable of copying and pasting a series of platitudes into a superficial and thoughtless email. No intelligence or attempt to understand and address the issues. Pathetic. Still not fixed.

• 
  Oliver Fatyol (@IstvanOFatyol) reported 54 seconds ago from Ealing, England

  @virginmedia It is incredible, what you're doing is just pushing the date on your service page to one week to another. We don't have Internet for two months now! What are your engineers doing? I am going to cancel your contract and I will go with an better provider. @virginmedia #virginmedia

• 
  Jeff Brown (@fadermonkeyking) reported 4 minutes ago from Richmond, England

  @virginmedia Second tweet! Trying to cancel appointment. App only lets me reschedule, not cancel.

• 
  🎤Toby Gilles🎤 (@tobygilles) reported 8 minutes ago from Hounslow, England

  Has anyone with @virginmedia got the @SkySports red button working? I genuinely think it’s never worked for me and I’ve had Virgin for about 5 years now. I just wanna watch #Watfordfc. I’m paying enough, why do I not get the service?

• 
  Chris Shepherd (@shepherd_1972) reported 9 minutes ago from West Molesey, England

  @vmbusinesshelp @vmbusiness I am trying to find out if you had issues on the evening of 15th February. I have been having major buffing issues

• 
  Patrick Smith (@P4TTL) reported 10 minutes ago from Chertsey, England

  @virginmedia Yep, no issues in the area. Everything was working up until about an hour ago, and now the Internet has gone very sporadic and constantly disconnecting, as shown by the ping test.

• 
  Bhavin (@Bhavinmaru2020) reported 17 minutes ago from Hillingdon, England

  @virginmedia I am loosing signal intermittently. Not great!

• 
  itsnotOK (@itsnotO56763609) reported 21 minutes ago from Spelthorne District, England

  @virginmedia Why do you make it impossible to downgrade packages? Choosing "change package" only allowed was upgrade. Talk to customer service, they say they're only allowed to upgrade. Is the only possible to reduce package by cancelling?

• 
  Mike Fuller (@ninepine) reported 22 minutes ago from Banstead, England

  @virginmedia Callback should have happened days ago. Now the person on 150 says that you failed to complete a process. They then tried to miss-sell me an upgrade to my package. Still not fixed but "should be" in a few hours! I doubt it. Abysmal deceptive service.

• 
  Andrew Wood (@andrewlwood) reported 23 minutes ago from Hounslow, England

  @virginmedia another outage in Tw8. This has been a regular problem over the last three weeks. It’s messing with my business and now my family movie night. Are you aware, and when will it be sorted?

• 
  Marco Olevano, CFA (@MarcoOlevano) reported 26 minutes ago from Hounslow, England

  @virginmedia Hi, no i have checked and the service is good. Have called your help desk who will be sending out an engineer

• 
  Charbster (@charbster) reported 27 minutes ago from Wandsworth, England

  @virginmedia do you have website issues? Chat function not responding.

• 
  💋unknown💋 (@unknown45523435) reported 35 minutes ago from Hillingdon, England

  Virgin media down all over it seems… need #Internet what’s wrong with you @virginmedia

• 
  Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported 36 minutes ago from Merton, England

  @virginmedia is there a fault in the SW20 area? No internet since last night and your service checker is not working either.

• 
  Rana Rahman (@ranaraptor) reported 42 minutes ago from Wandsworth, England

  @virginmedia Do you have a date/time? What is the tech issue? I’m trying to run a business remotely, and Virgin is severely letting me down unfortunately. #virginoutage #virginmediadown

• 
  Jessica Carmody (@JessicaCarmodyV) reported 48 minutes ago from Richmond, England

  @virginmedia I need to complain about your customer services. I’ve had multiple issues with a new contract I took out 31/01 this year. No manager has contacted me to follow up (after weeks since complaining) & yr customer sales centre is harassing me with calls. Pls contact me.

• 
  Gabor (@GaborPfalzer) reported 52 minutes ago from Hammersmith, England

  @AlexanderTroup @virginmedia I guess there is a retention quota of some sort, that needs to be hit for some big wig get a big fat bonus. Especially, since we staying a customer anyway, just different account.

• 
  RICHARD GRIFFITHS (@Griffo2018) reported 53 minutes ago from Wandsworth, England

  @virginmedia No package has come today for my hub replacement. No text by who bringing it today as promised by VM . I am waiting still going in to the 10th day of no service from VM. Any update ?

• 
  Mike Fuller (@ninepine) reported 56 minutes ago from Banstead, England

  @YodelOnline OK have sent DM with details of the *Three* shipments @virginmedia have now sent due to their faulty software or equipment none of which shipments have been provided with a two hour delivery window by the carrier @YodelOnline as promised. Truly awful customer service.

• 
  Paul Smith (@paulhelpspeople) reported 60 minutes ago from Twickenham, England

  When you cancel services with a company, because you are fed up with crazy price increases, but the next day get some ultra pushy sales guy from an overseas office try to argue they can do it better, when will they ever learn, no means no. @virginmedia you are the absolute worst!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  DC (@dc250705) reported 9 minutes ago

  @virginmedia 13 hours until you notify by text that something is wrong…communication quite crap isn’t it. Now told not fixed until 0200

• 
  MerlinJ & the Dowager. (@HamsterSick) reported 10 minutes ago

  @Johnty14 @virginmedia I can't stand virgin I will not be renewing that contract November **** that. I dont pay failure

• 
  Alexander Battine (@TimeLord09) reported 15 minutes ago

  @virginmedia Virgin Media Are your technicians aware of the Intermittent internet signal problem in the NP20 5HT area. Are your technicians trying to fix this problem. This problem has been going on now for a about two week. Alex B

• 
  ℂ𝕒𝕣𝕣𝕪𝔾𝕒𝕣𝕪 🇬🇧 (@CarryGaryUK) reported 17 minutes ago

  Virgin Media has such crap service honestly. No Internet for one week is just not good enough @virginmedia.

• 
  Lifes MIS-Takes (@alan_reddish) reported 21 minutes ago

  @virginmedia Total **** show this. Cant get a single person to talk to me for 2 hours

• 
  Sharon Williams (@SharonWill65057) reported 22 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_Best_IPTV53 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  Robert Grieve (@robert_grieve) reported 22 minutes ago

  Trying to upgrade my TV package with @virginmedia yet can’t get through to speak to someone. Gave up after being on hold for an hour. Appalling customer experience 🤯📺

• 
  Niall Moloney (@chiefbaalbec) reported 22 minutes ago

  @TonightVMTV Usual limited hang out on Virgin Media.

• 
  Pedro Montes de Oca (@montesdeocapj) reported 23 minutes ago

  I need a lawyer or a support group to help me file a complaint against Virgin @virginmedia regarding issues with their internet service.

• 
  Paul Green (@pgreen83) reported 24 minutes ago

  @virginmedia I have sent another private message. 3 weeks non stop of having issues with virgin. When is everything going to work? I pay £120 a month for something that I cannot use.