Virgin Media outages and service status in Sunbury-on-Thames, England

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sunbury-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sunbury-on-Thames, England

The most recent Virgin Media outage reports came from the following cities: Mitcham, Hounslow, Isleworth, Hammersmith, Uxbridge, Ealing, Slough, Brentford, Southall, Northolt, Greenford, Hayes, Kingston upon Thames, Walton-on-Thames, and Windsor.

City	Problem Type	Report Time
Mitcham	Internet	11 hours ago
Hounslow	Wi-fi	13 hours ago
Isleworth	Internet	13 hours ago
Hammersmith	Internet	15 hours ago
Hammersmith	E-mail	16 hours ago
Uxbridge	Wi-fi	17 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

• 
  Ravinder Judge (@judge_ravinder) reported 6 minutes ago from Hounslow, England

  @Spongette1982 @virginmedia I agree especially when this issue has been ongoing and still not resolved.

• 
  Patrick Smith (@P4TTL) reported 6 minutes ago from Chertsey, England

  @virginmedia Yep, no issues in the area. Everything was working up until about an hour ago, and now the Internet has gone very sporadic and constantly disconnecting, as shown by the ping test.

• 
  Shasa Colson (@THE_COLSON) reported 10 minutes ago from Merton, England

  @O2 Hi, I've been going around in circles for weeks. I'm an O2 and Virgin Media customer. I'm supposed to be in a Vilt package but mu data hasn't been doubled on the o2 end. Can this please be sorted asap

• 
  Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported 12 minutes ago from Merton, England

  @virginmedia is there a fault in the SW20 area? No internet since last night and your service checker is not working either.

• 
  J (@not_on_fire) reported 12 minutes ago from Epsom, England

  @virginmedia broadband not working since late last night and your website appears to be down. What’s going on?

• 
  Nada Tharanee (@ntharanee) reported 12 minutes ago from Sutton, England

  @virginmedia #VirginMediaoutage It keep continue in most of the places. But , Virginmeadia not taken any progressive action from last Nov. Really frustrating service nowadays! After merging with O2, it’s disastrous. Even O2 network also worst in UK….

• 
  kim forrester⭐️⭐️⭐️⭐️⭐️⭐️ (@pool1206) reported 21 minutes ago from Kingston upon Thames, England

  @virginmedia no service on landline for 5 weeks first saying no issue then saying on going issue tv distorted too cant get to speak to no one saying will be sorted on 12th no refund

• 
  Staffora (@staffora) reported 23 minutes ago from Kingston upon Thames, England

  @virginmedia is there an known outage in KT2 area? Have no broadband or TV.

• 
  Ravinder Judge (@judge_ravinder) reported 25 minutes ago from Hounslow, England

  @virginmedia surprise surprise once again the connection is lost between the hub and box, only lasted a day. There are no words for the service you are providing and lack of resolution

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 26 minutes ago from West Molesey, England

  @hopestevep @virginmedia Same! Service getting worse and worse and customer service appalling!!

• 
  Baisden 📸🎥 (@Stefan_baisden) reported 26 minutes ago from Ealing, England

  @virginmedialife @virginmedia The worst service from any company I have ever used. I would like to be removed from your business accounts.

• 
  Tim Hole (@TimHole) reported 27 minutes ago from Kingston upon Thames, England

  @virginmedia thank you, I am trying to register so I can access the service but I can't receive SMS so I cannot receive my verification code. I tried to login but it said email not recognised so guess i havent logged in before. Please advise.

• 
  R. Aaron (@aaronuart) reported 28 minutes ago from Merton, England

  @virginmedia I rebooted, called the number, it says there is a known issue in my area and engineers are working on it. Does this take 5 days to fix? I try the status online and it tells me everything is fine but it isn’t. Is there anyone looking at this. I’ve never had an issue last this long

• 
  Francesco Marchet (@MarchetF) reported 30 minutes ago from Brentford, England

  @virginmedia how do I get in contact with you? My appointments have been cancelled twice now. Such a poor service!

• 
  Gabor (@GaborPfalzer) reported 42 minutes ago from Hammersmith, England

  @AlexanderTroup @virginmedia I guess there is a retention quota of some sort, that needs to be hit for some big wig get a big fat bonus. Especially, since we staying a customer anyway, just different account.

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 43 minutes ago from West Molesey, England

  @virginmedia The service page doesn’t work, or says there are no known faults. I’ve been going round in circles with this all week 🤬

• 
  Jeff Brown (@fadermonkeyking) reported 50 minutes ago from Richmond, England

  @virginmedia weekend only landline calls inclusive. Guess what? Christmas Day, a Sunday and the line’s dead. Self help in the app goes through everything, noise on line, nuisance calls etc but no option of dead line. Tried different handset. #bahhumbug

• 
  SusannJerry (@MrsJerryTweets) reported 51 minutes ago from Hounslow, England

  @8252Hazel @virginmedia Yes it has been unreliable for a week now. Their customer phone line goes straight to voicemail. Monthly bill goes up by£9 this month for such a poor service.

• 
  MegaDan, #GeneralElectionNow 3.5%, #FBPE, #FBPPR (@amiwrong82) reported 52 minutes ago from Worcester Park, England

  Appalling from @virginmedia today! The whole network in shambles today, no one working from has been able to do anything! Just spent 40 minutes listening to Footlose in their phone queue and as I got to the front, they put the phone on me! Absolute shambles!

• 
  Mrs R (@KateRenton) reported 57 minutes ago from Merton, England

  @Chelsea1504 @virginmedia That’s why we got rid of ALL providers, the customer service and costs were awful.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TVmusic News UK (@TVmusicNews) reported 7 minutes ago

  @virginmedia Fix Clubland on Virgin TV Go!! The stream doesn't load at all.

• 
  Notts Blade (@Notts_Blade) reported 7 minutes ago

  @Simon_Whale @virginmedia I've still got mine. I told them they would have to collect it as I wasn't able to take it anywhere. They never charged me, or collected it.

• 
  Phil66 (@phil66uk) reported 7 minutes ago

  @virginmedia What in the hell is going on with TV your page now saying wont be fixed until 22nd so that be a week with no TV what is the problem want so detail and why is my next door neighbour TV fine had no problms????? and Net now statting to go up and down time to time so what going on ??

• 
  m a t t (@weyland76) reported 8 minutes ago

  How do you know when your @virginmedia internet is not working? It's a day that ends in "Y". 🤬

• 
  Jacob-J.🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@JJ_n4E) reported 10 minutes ago

  @YvonneWard0 @virginmedia Had similar problems. They're a total nightmare to deal with. Hope you get it sorted.🤞

• 
  Si 🔰🏴󠁧󠁢󠁥󠁮󠁧󠁿🇾🇪🤘🏻 (@TheMadBumble) reported 11 minutes ago

  @Jenna_Jade86 It's virgin media. Ive had issues past 3 weeks and I can't conflicting messages every day. I get engineer is on site.. then a few hours later I get. Engineer is on the way with a new fix date 😳

• 
  Scott (@FluxRogueX) reported 13 minutes ago

  @Simon_Whale @virginmedia Can you spammy ********* get off the post no one’s buying your dog **** scam post. **** off

• 
  Adrian (@ConfusedFergie) reported 15 minutes ago

  3 days in a row WiFi is down... @virginmedia you need to step up your game. Perhaps I won't pay you 3 months in a row and see if that gets you to get your act together...

• 
  Chris Lander (@christophlander) reported 18 minutes ago

  @virginmedia Thanks for your faux sympathy, but its still not working. Terrible service. Is there a way to compensate for this?

• 
  Justin Barker (@JustinBarker77) reported 19 minutes ago

  @virginmedia fibre issue in OL15. Speeds have dropped to at least half what’s expected. Are you aware? How do I actually get it logged without your automated system bouncing between issue and no issue without the 24 hour clock restarting