Virgin Media outages and service status in Sunbury-on-Thames, England

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sunbury-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sunbury-on-Thames, England

The most recent Virgin Media outage reports came from the following cities: Kingston upon Thames, Slough, Hammersmith, Wandsworth, Hounslow, Southall, Northolt, Twickenham, Uxbridge, Greenford, Addlestone, Brentford, Windsor, Chertsey, and Sutton.

City	Problem Type	Report Time
Kingston upon Thames	Wi-fi	6 hours ago
Slough	Internet	7 hours ago
Slough	TV	1 day ago
Hammersmith	Internet	2 days ago
Hammersmith	Internet	3 days ago
Wandsworth	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

• 
  John T Davies 💙🇺🇦💛 (@jtdavies) reported 5 minutes ago from Ealing, England

  @virginmedia We had issues last month, a nice engineer came (Mohamed) and said it was a local problem. I reported it on the phone again on Tuesday (Aqeelah), she said there are local problems (again). I fed up wit this, it’s been a week of impossible internet, day and night!

• 
  John T Davies 💙🇺🇦💛 (@jtdavies) reported 6 minutes ago from Hounslow, England

  @realLEWlS @virginmedia Where are you? Mine has been up and mostly down since Sunday (for this week at least). #FAIL

• 
  (An)TonyM 🇺🇦 (@wowbaggerish) reported 9 minutes ago from Epsom and Ewell District, England

  @virginmedia @gosportjack75 Yes. Please ensure you do. It's appalling customer service.

• 
  jrd1982 (@thefitebegins) reported 12 minutes ago from Hillingdon, England

  @virginmedia Yet again Virgin Media is down and yes I have tried the checker. Why are services with VM constantly going down across the UK?

• 
  Jeff Brown (@fadermonkeyking) reported 13 minutes ago from Richmond, England

  @virginmedia Second tweet! Trying to cancel appointment. App only lets me reschedule, not cancel.

• 
  Bhavin (@Bhavinmaru2020) reported 19 minutes ago from Hillingdon, England

  @virginmedia I am loosing signal intermittently. Not great!

• 
  Jeff Brown (@fadermonkeyking) reported 22 minutes ago from Richmond, England

  @virginmedia I’m trying to cancel an engineer appt next week. Followed online instructions but only option I get is to re-book for a different time. No option to cancel. And I don’t have time to wait for a response from you if I phone! Help!

• 
  Shaun (@Shaun1799) reported 24 minutes ago from Kingston upon Thames, England

  @virginmedia having problems with my wifi would you help me out

• 
  Ravinder Judge (@judge_ravinder) reported 24 minutes ago from Hounslow, England

  @virginmedia Why is the connection between the internet and tv constantly going having to reboot modem all the time. Sick of this issue as not once in a while happening for a month on & off, more everyday in the last two weeks. This is not the service I expect for how much I pay.

• 
  Andrew Wood (@andrewlwood) reported 30 minutes ago from Hounslow, England

  @virginmedia another outage in Tw8. This has been a regular problem over the last three weeks. It’s messing with my business and now my family movie night. Are you aware, and when will it be sorted?

• 
  Fred 🇻🇨🤌🏽 (@Hairouna92) reported 32 minutes ago from Richmond, England

  @virginmedia Still down! Not sure what I'm paying for at this point

• 
  💋unknown💋 (@unknown45523435) reported 34 minutes ago from Hillingdon, England

  Virgin media down all over it seems… need #Internet what’s wrong with you @virginmedia

• 
  Stephen Champion (@Champs707007) reported 34 minutes ago from Wandsworth, England

  Really losing my patience with Virgin media now. Down for 8 days been told 3 times it’ll be fixed within 24 hours but won’t send an engineer out

• 
  Rana Rahman (@ranaraptor) reported 34 minutes ago from Wandsworth, England

  @virginmedia It’s still not working!! I have this message from your site, “There's a broadband issue in SW11 XXX. Thanks for your patience while we work to fix things as quick as we can. You've registered that an area fault causing a loss of broadband service is affecting you.”

• 
  ≡xtr≡m≡pcuk 🔜 #i69 🤟 (@ExtremePCUK) reported 37 minutes ago from Hillingdon, England

  @virginmedia ABSOLUTELY TERRIBLE SERVICE! I’ve worked with major computer and ISP’s over my time but by far Virgin Media is the worst! I pay £111 a month and not one person can help. Intermittent internet for a month but they say just wait another week it may be back on!

• 
  Stuart the Copywriter (@StuartTarn) reported 38 minutes ago from Spelthorne District, England

  A combination of @OpenreachHelp‘s incompetence by cutting through the internet cable outside my house and @virginmedia no showing for an engineering visit to fix it has me having to run my business through my phone hotspot until Friday. That’s if they show up, of course.

• 
  maureen robert (@morish1) reported 42 minutes ago from Hillingdon, England

  @virginmedia This is false advertising. My broadband goes off more than it’s on and then it is so slow. I have lost count on the times I have called the help line. I have rebooted routinely, it works for a while then off again. I have had enough now as enough is enough!!!

• 
  itsnotOK (@itsnotO56763609) reported 55 minutes ago from Spelthorne District, England

  @virginmedia Why do you make it impossible to downgrade packages? Choosing "change package" only allowed was upgrade. Talk to customer service, they say they're only allowed to upgrade. Is the only possible to reduce package by cancelling?

• 
  R. Aaron (@aaronuart) reported 56 minutes ago from Merton, England

  @virginmedia I rebooted, called the number, it says there is a known issue in my area and engineers are working on it. Does this take 5 days to fix? I try the status online and it tells me everything is fine but it isn’t. Is there anyone looking at this. I’ve never had an issue last this long

• 
  J (@not_on_fire) reported 58 minutes ago from Epsom, England

  @virginmedia broadband not working since late last night and your website appears to be down. What’s going on?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Swindon! (@swindon124759) reported 3 minutes ago

  @virginmedia when is the issue with sky sports plus due to be fixed? It’s been going on for ages now and I would like to know a fix date please. Thanks.

• 
  Jon H (@JonHar1985) reported 8 minutes ago

  @virginmedia Haha let’s see what generic “we can’t help on this service” bollocks you give me

• 
  Gary Jackson 🇺🇦 🍻🎙📻 (@Gary_P_Jackson) reported 8 minutes ago

  @JFab208 @virginmedia 28 August according to service status

• 
  Kaiser Soothsays (@_SonOfTheDesert) reported 12 minutes ago

  Hey, @virginmedia, I don’t have a problem with @SkySports. What I DO have a problem with is channels stuttering. Will the software update solve that?

• 
  CliveR (@CliveR39) reported 13 minutes ago

  As a @virginmedia customer for a decade or so, VERY disappointing to find a problem with @SkySports Sky + red button service, taking some TEN DAYS and still not fixed @Ofcom

• 
  Alan Roberts (@AlanRob68902430) reported 19 minutes ago

  @TheAFC0522 @virginmedia Its grounds to terminate the contract folks you can save lots of money bining these leaches off

• 
  HJM (@HannahJM1806) reported 20 minutes ago

  @virginmedia @alexand979677 Yay, let’s all mess about trying to sign in to the app on your laptop, to find a HDMI cable, plugging that bugger in and then hoping to all things holy that it actually connects whilst missing the first half of the game you’re trying to watch as opposed to Virgin actually fix it!

• 
  Andy Nicholls 🫧⚒️✝️ (@andy_nicks60) reported 20 minutes ago

  Well @virginmedia certainly have great customer service people that just feed you absolute lies about not stocking 360 boxes anymore then when they lose the argument they say you can’t have one because you’re not a new customer, and promptly end the conversation.

• 
  Captain Howdy (@colonbarbarian) reported 22 minutes ago

  @Dratcliffe1986 @virginmedia @ExeterBub You need to first register the outage through Virgin media itself. I do this everytime there is an outage. Virgin will usually then give you any compensation, if they don't, then report to Ofcom.

• 
  G (@gemgemmzzzz1) reported 25 minutes ago

  @virginmedia It’s been going on for weeks now and the completion date keeps getting pushed back meanwhile I have to deal with terrible internet connection