Virgin Media outages and service status in Shepperton, England
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Full Outage Map
- Virgin Media generated 4 outage signals in the last 24 hours around Shepperton, including 4 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received May 17, 8:11 PM GMT+1.
- Internet (47%)
- TV (28%)
- Wi-fi (11%)
- Total Blackout (8%)
- E-mail (6%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Shepperton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shepperton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Shepperton, England
The most recent Virgin Media outage reports came from the following cities: Hammersmith, Ealing, Woking, Hounslow, Hayes, Richmond, Ashtead, Epsom, Addlestone, Feltham, Kingston upon Thames, Walton-on-Thames, Wandsworth, Chertsey, and Leatherhead.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
|
Internet | 10 hours ago |
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Hammersmith
|
Internet | 13 hours ago |
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Hammersmith
|
Internet | 13 hours ago |
|
Ealing
|
TV | 15 hours ago |
|
Hammersmith
|
Wi-fi | 1 day ago |
|
Hammersmith
|
Internet | 2 days ago |
Nearby cities with recent reports
30 recent signals
9 recent signals
6 recent signals
5 recent signals
4 recent signals
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Virgin Media Issues Reports Near Shepperton, England
Latest outage, problems and issue reports in Shepperton and nearby locations:
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SusannJerry (@MrsJerryTweets) reported from Hounslow, England@virginmedia broadband down since 7am today and intermittent for a week. Your customer phone line cuts off. You are adding 10% to my monthly bill for an appalling Service. What is the excuse?
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kim forrester⭐️⭐️⭐️⭐️⭐️⭐️ (@pool1206) reported from Kingston upon Thames, England@virginmedia no service on landline for 5 weeks first saying no issue then saying on going issue tv distorted too cant get to speak to no one saying will be sorted on 12th no refund
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Robert Hallam (@Robertfhallam) reported from Spelthorne District, England@virginmedia why oh why everytime I want to watch footie on Sky sports Red button it never ever works!!
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Rana Rahman (@ranaraptor) reported from Wandsworth, England@virginmedia It’s still not working!! I have this message from your site, “There's a broadband issue in SW11 XXX. Thanks for your patience while we work to fix things as quick as we can. You've registered that an area fault causing a loss of broadband service is affecting you.”
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Jacqson (@JacquelineCabl9) reported from Spelthorne District, England@virginmedia How do I cancel without more incurred costs and wasted time
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Dr Mantis Toboggan M.D. 🏴 🇪🇺 (@DazzlingHamster) reported from Merton, England@virginmedia Your status and service checkers aren’t working. There is clearly a problem, somebody please offer assistance and not meaningless and not working URLs
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Marta (@itsmartamoya) reported from Merton, England@virginmedia I have had replies from a bot but impossible to speak to the agent. I will put a formal complaint if I don’t hear from an agent.
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💋unknown💋 (@unknown45523435) reported from Hillingdon, EnglandVirgin media down all over it seems… need #Internet what’s wrong with you @virginmedia
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Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported from West Molesey, England@virginmedia My problem is that the fix time is 24 hours! That’s really not ok
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Fred 🇻🇨🤌🏽 (@Hairouna92) reported from Richmond, England@virginmedia Still down! Not sure what I'm paying for at this point
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RICHARD GRIFFITHS (@Griffo2018) reported from Spelthorne District, England@virginmedia I have been a customer for over 10 years,left for 7 days now with out broadband & home phone. I am being push from pillar to post with reasons.A engineer was meant to be with me from 4pm onwards to now be told no one can come. Shocking service / long term customer.😡
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RICHARD GRIFFITHS (@Griffo2018) reported from Spelthorne District, England@virginmedia once again I have no Virgin media services at my home. I can’t even log in to my Virgin media app or access the Virgin media website by using my phone data. I have no way of checking the service status. TW15 area
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Haider Al-Rekabi 🏴☠️ (@HaiderAlRekabi) reported from Spelthorne District, England@virginmedia mobile outage TW18 1DT no data no calls and most importantly no way to contact Tech support!
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Mike Fuller (@ninepine) reported from Banstead, England@virginmedia Callback should have happened days ago. Now the person on 150 says that you failed to complete a process. They then tried to miss-sell me an upgrade to my package. Still not fixed but "should be" in a few hours! I doubt it. Abysmal deceptive service.
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Mike Fuller (@ninepine) reported from Banstead, England@virginmedia Have raised a complaint but this is being dealt with by someone only capable of copying and pasting a series of platitudes into a superficial and thoughtless email. No intelligence or attempt to understand and address the issues. Pathetic. Still not fixed.
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Marco Olevano, CFA (@MarcoOlevano) reported from Hounslow, England@virginmedia Hi, no i have checked and the service is good. Have called your help desk who will be sending out an engineer
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(An)TonyM 🇺🇦 (@wowbaggerish) reported from Epsom and Ewell District, England@virginmedia Yes, apparently you have an engineer working on it. If hoping the 20 hour estimated fix time is overly pessimistic!
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Tinders (@safctinders) reported from Worcester Park, England@virginmedia Abysmal service. Pay a premium for this stuff and nothing but aggro; TV freezes, ages to boot up… been sat here 20 minutes and still “starting up”. **** show.
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Dr Mantis Toboggan M.D. 🏴 🇪🇺 (@DazzlingHamster) reported from Merton, England@virginmedia your system says it can’t see any fault on my services but that it can’t run a test on them. Something is wrong clearly, please offer me some support so I can begin my working day at some point.
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Urban Edge Capital (@UrbanEdgeCapit1) reported from Brentford, England@virginmedia Can you please fix the broadband in the NW9 0TE area. Its been 5 days already. 😪
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ChildrensBookSequels - Sarah Corcoran (@ChiBkSequels) reported@virginmedia please don't use Yodel @yodel241653 as a courier service. Pods not delivered today. Van stopped outside, and as I opened the front door he drove off without delivering the parcel. Now got to cancel plans for tomorrow to wait for parcel. Please don't use Yodel.
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ja (@JaimeA330) reported@virginmedia Nothing was working right from Wednesday evening, I tried restarting the box and it’s not came back on since . There is issues in my area but this is ridiculous. Iv had nothing but the welcome sign for three days now.
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Darren Coomer (@coomerdarren) reported@O2 Since virgin media came along ive been unable to use the O2 app to look at my account after a few phone calls to raise this issue & told the issue will resolved yet nothing also i don't have virgin media please can you get on with resolving this issue ?
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Jamie Reynolds (@JamieReynolds92) reported@virginmedia When building a package theres no option for recording boxes? Surely if your becoming a stream service the price should reflect that?
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Neil Willett (@neilontour) reported@virginmedia your service is a joke at least half of my chanel’s are either not working or are very glitchy not the first time this has happened either
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Drew Sheridan (@DrewSheridan1) reported@virginmedia So no real update same rubbish that you have been saying for 3 days now !. Still no tv and if your repair time is accurate that will be 6 days ! Totally unacceptable! Very much doubt will be renewing with you your as bad as the labour government!
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standfreered (@standfreered1) reported@virginmedia is this acceptable treatment of your elderly customers? You have sent, twice, pre contract documents, today, offering her the service for £49 per month
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Steve Justa (@SteveJusta) reported@virginmedia @bisho32287 How much of a refund are we all getting @virginmedia ? I just knew when the fix time estimate said 5:05 that it wouldn't be - why not just give the real estimate instead of this nonsense?!
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Dave Thorn (@AFCMan_Uk) reported@virginmedia Oh, I probably have, but I'm sure you guys are going to charge me through the nose for leaving my contract early, and all because you can't be bothered to provide a better service. No wonder you keep losing long-standing customers.
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Jennifer Richards (@Jennife10651535) reported@barttels2 @IamCarrieagain @virginmedia I think so . "Delete all chat history". I've never interacted with them. It's all about AI and I haven't the remotest intérest in it