Virgin Media outages and service status in Shepperton, England

Problems in the last 24 hours in Shepperton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shepperton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Shepperton, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Southall, Hounslow, Slough, Northolt, Walton-on-Thames, Brentford, Wandsworth, Ealing, Woking, Addlestone, Hayes, Greenford, Richmond, and Ashtead.

City	Problem Type	Report Time
Hammersmith	Internet	21 hours ago
Southall	Wi-fi	1 day ago
Hammersmith	Internet	2 days ago
Hounslow	Wi-fi	2 days ago
Slough	Wi-fi	2 days ago
Hammersmith	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Shepperton, England

Latest outage, problems and issue reports in Shepperton and nearby locations:

• 
  Marta (@itsmartamoya) reported 4 minutes ago from Merton, England

  @virginmedia I have had replies from a bot but impossible to speak to the agent. I will put a formal complaint if I don’t hear from an agent.

• 
  J (@not_on_fire) reported 4 minutes ago from Epsom, England

  @virginmedia broadband not working since late last night and your website appears to be down. What’s going on?

• 
  John T Davies 💙🇺🇦💛 (@jtdavies) reported 9 minutes ago from Ealing, England

  @virginmedia We had issues last month, a nice engineer came (Mohamed) and said it was a local problem. I reported it on the phone again on Tuesday (Aqeelah), she said there are local problems (again). I fed up wit this, it’s been a week of impossible internet, day and night!

• 
  simone clark (@iglu_sim) reported 14 minutes ago from Kingston upon Thames, England

  @virginmedia no phone line for weeks now -no explanation, no engineer, no refund, no idea when itll be fixed and nobody will help - shocking

• 
  Deano (@Deano1969) reported 22 minutes ago from Wandsworth, England

  @virginmedia So. Would you like me to provide details of the complaint? My reference number maybe? Somewhere to direct message? Or do I just waste a huge amount of time hanging on the line to get back to where I started?

• 
  R. Aaron (@aaronuart) reported 27 minutes ago from Merton, England

  @virginmedia I have had internet issues since September last year I have called up too many times to count and once again internet is out in SW19 and now you want to rise your prices. Please can I get a solution and not one that means a technician cancels last min today!!

• 
  Mike Fuller (@ninepine) reported 28 minutes ago from Banstead, England

  @virginmedia Callback should have happened days ago. Now the person on 150 says that you failed to complete a process. They then tried to miss-sell me an upgrade to my package. Still not fixed but "should be" in a few hours! I doubt it. Abysmal deceptive service.

• 
  Alyson Leitch (@Geordiesbird) reported 29 minutes ago from Woking, England

  @virginmedia hi virgin.. my TV is showing error codes c217 and c230. I have turned everything off and reset modem and tivo boxes 5 times and more and still no Internet. Its my husbands account but he's away till Thursday. Help please

• 
  Raynes Park Lib Dems (@RPLibDems) reported 35 minutes ago from Merton, England

  @virginmedia @RichMeader Could the web page be updated with the fix date please so people can plan accordingly?

• 
  Baisden 📸🎥 (@Stefan_baisden) reported 39 minutes ago from Ealing, England

  @virginmedialife @virginmedia The worst service from any company I have ever used. I would like to be removed from your business accounts.

• 
  Shasa Colson (@THE_COLSON) reported 40 minutes ago from Merton, England

  @O2 Hi, I've been going around in circles for weeks. I'm an O2 and Virgin Media customer. I'm supposed to be in a Vilt package but mu data hasn't been doubled on the o2 end. Can this please be sorted asap

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 41 minutes ago from West Molesey, England

  @hopestevep @virginmedia Same! Service getting worse and worse and customer service appalling!!

• 
  Mike Fuller (@ninepine) reported 46 minutes ago from Banstead, England

  @virginmedia Talked 150 who managed to change one error message for another! Total #fail so far by @virginmedia

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 52 minutes ago from West Molesey, England

  @virginmedia Thank you. It’s so stressful when working from home and only being able to use my mobile phone to do anything! Netflix now finally working. What was the problem?

• 
  Jeff Brown (@fadermonkeyking) reported 53 minutes ago from Richmond, England

  @virginmedia weekend only landline calls inclusive. Guess what? Christmas Day, a Sunday and the line’s dead. Self help in the app goes through everything, noise on line, nuisance calls etc but no option of dead line. Tried different handset. #bahhumbug

• 
  Fred 🇻🇨🤌🏽 (@Hairouna92) reported 55 minutes ago from Richmond, England

  @virginmedia Still down! Not sure what I'm paying for at this point

• 
  R. Aaron (@aaronuart) reported 55 minutes ago from Merton, England

  @virginmedia I rebooted, called the number, it says there is a known issue in my area and engineers are working on it. Does this take 5 days to fix? I try the status online and it tells me everything is fine but it isn’t. Is there anyone looking at this. I’ve never had an issue last this long

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 55 minutes ago from West Molesey, England

  @virginmedia ‘Helpline’ completely useless! Just sends me a text to a link to check my service 😳 What is going on???? #VirginMedia #UnhappyCustomer #NotOk

• 
  Jenny (@jennymelmo) reported 57 minutes ago from Merton, England

  @virginmedia Post code is SM4 4NN , street name : Garth close . There is only one of these boxes on our street and given the condition of it ; you will not miss it if your team come here . Reference id for my complaint is 107332_22100. Can you give me a timeframe by when it will be fixed .M

• 
  Oliver Fatyol (@IstvanOFatyol) reported 59 minutes ago from Ealing, England

  @virginmedia Since w/c 22Aug my wife and I continuously keep checking the service status which gets updated and deadline pushed back. Nobody with virgin has broadband or TV for over 3 weeks now without explanation or a decent update

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  In Oxford (@Oxford_Life) reported 1 minute ago

  @gblondon1 @skytv You will, unfortunately, find that not only do #VirginMedia also not reward loyal customers with fair prices, but that their new TV box has perhaps the worst interface you have ever experienced (along with randomly deleting all my recordings!)

• 
  Tyler James (@FreakyMusic_) reported 2 minutes ago

  Oh my word 02 phone network is the most horrendous experience now since they have merged with Virgin Media. Trying sign into the My 02 app or pay a phone bill is genuinely horrendous😭 Why have I got to resign each time, then put my code in, then check 7 emails and ahhhh

• 
  paul Borrowdale (@BorrowdalePaul) reported 2 minutes ago

  @gblondon1 @skytv @virginmedia you might regret that virgin awful . keeps braking down. and they constantly ringing you.

• 
  Jake (@Jake_Mez) reported 4 minutes ago

  @virginmedia @gblondon1 Oh yeah until you’ve been a customer for years and then get charged way more than new customers for the same deal so you either have to threaten to leave to get offered a good deal, or leave and rejoin 🫣

• 
  Arturo lee (@Arturolee28) reported 4 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_PRO_IPTV13 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  Stephen Hampson (@StephenHampson) reported 7 minutes ago

  @gblondon1 @skytv Wait till the new customer vibes runs out and they treat you the way sky did. Increase in bills and decrease in customer service. Isn't this right @virginmedia

• 
  Zeno (@SleepNaut) reported 7 minutes ago

  @virginmedia @gblondon1 You're all shite. Never use any of you ever again. Used to work for you lot as well. Absolute horrible place to work.

• 
  pentor coley (@PentorC32526) reported 8 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_PRO_IPTV13 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  Concerned #CANZUK 🇬🇧🇳🇿🇨🇦🇦🇺 (@READY2MIX) reported 10 minutes ago

  I've tried 36 times to log in to my account. The process involves downloading an email, pressing a button to return to the screen—what f****** screen?—then trying the alternative options, sending a text, getting to another page, linking something up, and doing this repeatedly. Still only want the router model name. Incompetent and useless. Can't just have an email and a password, gotta get sent a text that doesn't f****** work, get sent an email that doesn't f****** work, do it 38 times or do it for the rest of my f****** life. #Virginmedia made it easier for who the f***? All these corporations and banks always improving either the taste of processed food or their login process and, it's never f****** easy, so who are they improving it for? It's like they are teaching us to take instructions have to get on the phone press this press that press that press that teaching us to obey constantly. Use the app it's easier f*** is it.! #news

• 
  Davie G 🇬🇧 (@fredbeare) reported 11 minutes ago

  Why is such a pain to contact @virginmedia to become a new customer, and even when you do the sales team don’t listen. Will just stick with BT not because they’re good, just because Virgin don’t listen