Virgin Media outages and service status in Shepperton, England

Problems in the last 24 hours in Shepperton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shepperton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Shepperton, England

The most recent Virgin Media outage reports came from the following cities: Walton-on-Thames, Hammersmith, Ealing, Woking, Hounslow, Hayes, Richmond, Ashtead, Epsom, Addlestone, Feltham, Kingston upon Thames, Wandsworth, Chertsey, and Leatherhead.

City	Problem Type	Report Time
Walton-on-Thames	TV	14 minutes ago
Hammersmith	E-mail	3 hours ago
Hammersmith	Internet	18 hours ago
Hammersmith	Internet	20 hours ago
Hammersmith	Internet	21 hours ago
Ealing	TV	22 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Shepperton, England

Latest outage, problems and issue reports in Shepperton and nearby locations:

• 
  jeanne smith (@jeannesmith1) reported 2 minutes ago from Hillingdon, England

  @virginmedia will lose my money as a loyal customer of 20 years standing, by slapping a 120% rise on my next contract due to start in November! Who else has seen such a massive percentage rise?

• 
  RICHARD GRIFFITHS (@Griffo2018) reported 7 minutes ago from Spelthorne District, England

  @virginmedia I have done this now 7 times since 28th Nov without any Virgin service. I just called for the 8th time as I am expecting a new hub today to now be told it’s not coming today . A long list of bad customer service. I am fed up . Don’t use Virgin media as for the customer your left

• 
  Marco Olevano, CFA (@MarcoOlevano) reported 10 minutes ago from Hounslow, England

  @virginmedia good evening, been battling with intermittent connectivity issues on your fibre broadband last 2 months. Have called your technical team before who just make you do the old school reboot which hasn't helped. Not quite sure why i am paying for a service not working

• 
  Fred 🇻🇨🤌🏽 (@Hairouna92) reported 16 minutes ago from Richmond, England

  @virginmedia Still down! Not sure what I'm paying for at this point

• 
  Frank Douglas, Hon. PhD. (@fdoug23) reported 16 minutes ago from Merton, England

  Great to see another SNR outage in SW19 @virginmedia and no ‘fix’ date. @Ofcom

• 
  Phil ******* (@SustyPhilC) reported 19 minutes ago from Merton, England

  @virginmedia any idea what’s going on with the network please? Can you at least make a statement? It’s been down since around 2am or thereabouts!

• 
  Kwame Gyamfi (@Kwame916) reported 20 minutes ago from Wandsworth, England

  Virgin Media - you've started with your poor connection bollocks again? It's been a good few month. You were doing well. #VirginMedia #SW11

• 
  💋unknown💋 (@unknown45523435) reported 22 minutes ago from Hillingdon, England

  Virgin media down all over it seems… need #Internet what’s wrong with you @virginmedia

• 
  Ravinder Judge (@judge_ravinder) reported 22 minutes ago from Hounslow, England

  @virginmedia once again there is no connection between our box and the hub after a couple of days with no problems. Also why did the engineer I had booked for Thursday morning not turn up? 😡

• 
  Mitch Manning 💜💙🦁🇺🇦 (@MitchM77) reported 23 minutes ago from Worcester Park, England

  @neilpr85 @virginmedia Yes, this! Oh and now O2 have told me I might lose signal over 24hrs as they’re doing some works. So no mobile data for me either! I feel like I’ve jumped in a time machine and have gone back to 1990!! 😫

• 
  Jeff Brown (@fadermonkeyking) reported 23 minutes ago from Richmond, England

  @virginmedia weekend only landline calls inclusive. Guess what? Christmas Day, a Sunday and the line’s dead. Self help in the app goes through everything, noise on line, nuisance calls etc but no option of dead line. Tried different handset. #bahhumbug

• 
  Francesco Marchet (@MarchetF) reported 29 minutes ago from Brentford, England

  @virginmedia how do I get in contact with you? My appointments have been cancelled twice now. Such a poor service!

• 
  Haider Al-Rekabi 🏴‍☠️ (@HaiderAlRekabi) reported 30 minutes ago from Spelthorne District, England

  @virginmedia mobile outage TW18 1DT no data no calls and most importantly no way to contact Tech support!

• 
  Ravin 🇹🇹🇬🇧 (@ravinrr80) reported 35 minutes ago from Merton, England

  Hey @virginmedia I already am paying more with this new package I was forced to take to renew my contract recently and now you want to force me to pay £7 MORE a month?! Also why can I not get a human on the phone?! I refuse to pay a penny more. Fix this nonsense.

• 
  maureen robert (@morish1) reported 38 minutes ago from Hillingdon, England

  @virginmedia This is false advertising. My broadband goes off more than it’s on and then it is so slow. I have lost count on the times I have called the help line. I have rebooted routinely, it works for a while then off again. I have had enough now as enough is enough!!!

• 
  Tinders (@safctinders) reported 40 minutes ago from Worcester Park, England

  @virginmedia Abysmal service. Pay a premium for this stuff and nothing but aggro; TV freezes, ages to boot up… been sat here 20 minutes and still “starting up”. **** show.

• 
  itsnotOK (@itsnotO56763609) reported 43 minutes ago from Spelthorne District, England

  @virginmedia when are you going to return my call. Phoned customer service on Thursday, Aggie promised to call back, but still hasn't 😕

• 
  Marta (@itsmartamoya) reported 44 minutes ago from Merton, England

  @virginmedia I have had replies from a bot but impossible to speak to the agent. I will put a formal complaint if I don’t hear from an agent.

• 
  Ravinder Judge (@judge_ravinder) reported 47 minutes ago from Hounslow, England

  @Spongette1982 @virginmedia I agree especially when this issue has been ongoing and still not resolved.

• 
  traymca 💙 (@traymca) reported 60 minutes ago from Worcester Park, England

  @virginmedia this is getting ridiculous now! What’s happening with your service again today!!! Trying to watch on @BBCiPlayer and it buffers every 30 seconds!! Can’t watch anything and accessing websites including your own is so painful #virginmediadown #virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John M (@john1mccarthy) reported 8 minutes ago

  @virginmedia A phone call about a complaint resolution

• 
  Ty Gould (@TyDGould) reported 10 minutes ago

  @virginmedia 24 hours now without TV. Any chance of a decent update as to what the outage is and when you expect to fix it. RG22 area

• 
  Kate (@Kate42855777) reported 11 minutes ago

  @helerina Don't think so. I think Virgin Media have very thin pickings when it comes to news . Major Government clampdown on Media when it comes to issues that Irish people want to talk about.

• 
  Nicola Quick FEPAA (@njquick) reported 12 minutes ago from Exeter, England

  @virginmedia useless customer service; complete service outage for 3 x days; after 48 hrs, £10????? Outrageous! #whatajoke

• 
  Lucia (@LadyLucia05) reported 15 minutes ago

  @virginmedia Definitely loss of 1GB broadband, my home security is not fully funcioning either, its just not good enough, Ypur estimated time of fix is Wednesday 20th by which time i will have its been down since Friday, I expect to be receiving a substantial discount on my bill.

• 
  Richard (@RHawkins05) reported 20 minutes ago

  @virginmedia Reboot the box again this morning and still nothing, now on 5th day with no service....,...

• 
  Michael Portal (@Mortalportal01) reported 21 minutes ago

  @virginmedia @O2 Hi. In this instance speaking through Virgin Media, it was set up without my knowledge and without a written or verbal contract. I am in the middle of this mess now and have looked a complaint. Thank you

• 
  Jennifer Richards (@Jennife10651535) reported 22 minutes ago

  @barttels2 @IamCarrieagain @virginmedia I think so . "Delete all chat history". I've never interacted with them. It's all about AI and I haven't the remotest intérest in it

• 
  Chris (@chrisdawson_1) reported 23 minutes ago

  @virginmedia Morning I am trying to claim the switching credit and submit the proof from my old provider but there doesn't seem a way to do this anywhere. Can you help please?

• 
  scouse sense@scousegranny (@scousesense) reported 24 minutes ago

  @virginmedia Please cancel my order that was made yesterday. I am in the 14 day cooling off period so cancel it . DM me to get the reference number. Than you