Virgin Media outages and service status in Shepperton, England

Problems in the last 24 hours in Shepperton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shepperton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Shepperton, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Hounslow, Southall, Uxbridge, Hayes, Windsor, Tadworth, Feltham, Slough, Ealing, Brentford, Wandsworth, Addlestone, Walton-on-Thames, and Sutton.

City	Problem Type	Report Time
Hammersmith	TV	2 hours ago
Hammersmith	Internet	5 hours ago
Hounslow	Total Blackout	1 day ago
Hammersmith	Internet	2 days ago
Hammersmith	Wi-fi	2 days ago
Hammersmith	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Shepperton, England

Latest outage, problems and issue reports in Shepperton and nearby locations:

• 
  Marco Olevano, CFA (@MarcoOlevano) reported 49 seconds ago from Hounslow, England

  @virginmedia Hi, no i have checked and the service is good. Have called your help desk who will be sending out an engineer

• 
  Marta (@itsmartamoya) reported 2 minutes ago from Merton, England

  @virginmedia I have had replies from a bot but impossible to speak to the agent. I will put a formal complaint if I don’t hear from an agent.

• 
  simone clark (@iglu_sim) reported 3 minutes ago from Kingston upon Thames, England

  @virginmedia no phone line for weeks now -no explanation, no engineer, no refund, no idea when itll be fixed and nobody will help - shocking

• 
  ≡xtr≡m≡pcuk 🔜 #i69 🤟 (@ExtremePCUK) reported 6 minutes ago from Hillingdon, England

  @virginmedia ABSOLUTELY TERRIBLE SERVICE! I’ve worked with major computer and ISP’s over my time but by far Virgin Media is the worst! I pay £111 a month and not one person can help. Intermittent internet for a month but they say just wait another week it may be back on!

• 
  Stephen Champion (@Champs707007) reported 13 minutes ago from Wandsworth, England

  Really losing my patience with Virgin media now. Down for 8 days been told 3 times it’ll be fixed within 24 hours but won’t send an engineer out

• 
  Jeff Brown (@fadermonkeyking) reported 13 minutes ago from Richmond, England

  @virginmedia Second tweet! Trying to cancel appointment. App only lets me reschedule, not cancel.

• 
  Ravinder Judge (@judge_ravinder) reported 15 minutes ago from Hounslow, England

  @virginmedia Why is the connection between the internet and tv constantly going having to reboot modem all the time. Sick of this issue as not once in a while happening for a month on & off, more everyday in the last two weeks. This is not the service I expect for how much I pay.

• 
  Baisden 📸🎥 (@Stefan_baisden) reported 22 minutes ago from Ealing, England

  @virginmedialife @virginmedia The worst service from any company I have ever used. I would like to be removed from your business accounts.

• 
  Richard 🏳️‍🌈 (he/him) (@Paul___SW18) reported 33 minutes ago from Wandsworth, England

  Hey @O2 just struggled down to the shopping centre to take advantage of the @GreggsOfficial free hot drink & treat offer, via my @virginmedia account, (available until 0000 tomorrow apparently) but got here, and offers have disappeared from app or come up as ‘sold out’ 🤬🤬🤬🤬

• 
  Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported 37 minutes ago from Merton, England

  @virginmedia Your status and service checkers aren’t working. There is clearly a problem, somebody please offer assistance and not meaningless and not working URLs

• 
  (An)TonyM 🇺🇦 (@wowbaggerish) reported 42 minutes ago from Epsom and Ewell District, England

  @virginmedia @gosportjack75 Yes. Please ensure you do. It's appalling customer service.

• 
  itsnotOK (@itsnotO56763609) reported 46 minutes ago from Spelthorne District, England

  @virginmedia when are you going to return my call. Phoned customer service on Thursday, Aggie promised to call back, but still hasn't 😕

• 
  Jason Hier (@jasonhier) reported 48 minutes ago from Ealing, England

  @virginmedia Is service in London W13 working?

• 
  Andy Walker (@educationforum) reported 49 minutes ago from Worcester Park, England

  @virginmedia Your customers pay enough to expect 24 hour support. Do better.

• 
  SusannJerry (@MrsJerryTweets) reported 50 minutes ago from Hounslow, England

  @8252Hazel @virginmedia Yes it has been unreliable for a week now. Their customer phone line goes straight to voicemail. Monthly bill goes up by£9 this month for such a poor service.

• 
  John T Davies 💙🇺🇦💛 (@jtdavies) reported 50 minutes ago from Hounslow, England

  @realLEWlS @virginmedia Where are you? Mine has been up and mostly down since Sunday (for this week at least). #FAIL

• 
  Jessica Carmody (@JessicaCarmodyV) reported 51 minutes ago from Richmond, England

  @virginmedia I need to complain about your customer services. I’ve had multiple issues with a new contract I took out 31/01 this year. No manager has contacted me to follow up (after weeks since complaining) & yr customer sales centre is harassing me with calls. Pls contact me.

• 
  Staffora (@staffora) reported 54 minutes ago from Kingston upon Thames, England

  @virginmedia is there an known outage in KT2 area? Have no broadband or TV.

• 
  Tom Vincent (@TomboBrewster) reported 55 minutes ago from Egham, England

  Not a great start by @virginhelp @virginmedia Engineer doesn't turn up and now 90mins and waiting on hold to find out what the issue is. Annoying we had to leave @skytv because of their broadband speed in the new house.

• 
  Andrew Wood (@andrewlwood) reported 57 minutes ago from Hounslow, England

  @virginmedia This problem is still here; internet has been sporadic all day, dropping out for several minutes at a time. You are not reporting any issues on your coverage tracker however.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jonathan Kirk (@doubledutch13) reported 3 minutes ago

  @virginmedia having been treated disgracefully just after my wife died I’m delight you are 28 000 000 lighter in the pocket. You were truly awful and I’ll never ever use you again. Ever. #youdeserveit #laughingnow

• 
  Andy Rossiter (@andy_rossiter76) reported 5 minutes ago

  @virginmedia VM: We’re switching you to VOIP phone Me: oh great now more stuff to go wrong In last 3 weeks the internet has gone down 4 or 5 times for 10 - 20 minutes, how can I check the status when all you do is point to a website 🤔🙈

• 
  Kerrin McIntosh 💙 (@kerbear_t) reported 5 minutes ago

  @Salfordoriginal @virginmedia Off since Weds and the fix only due by Monday. What kind of company is this - and we get no help or compensation.

• 
  Simone-Lee Deal (@StiffNips2) reported 10 minutes ago

  @ChrisCorney1 Had that with my 91 yr old mum, she was charged 2x the going rate by Virgin, had dementia and obvs couldn't remember what her password was, so Virgin wouldn't let her cancel. I got there in the end, but @virginmedia are bastards

• 
  Christine💙 (@jaluch) reported 13 minutes ago

  @virginmedia Received new remotes for your new service main remote works second one does not HELP.

• 
  Rob (@Robertjameses) reported 13 minutes ago

  @kwestfanclub @Stsantek @virginmedia No, the responsibility is with the customer to know what contract they are bound to, however unwanted it is

• 
  Caroline (@finn33) reported 14 minutes ago

  @virginmedia why over 24 hours to fix an outage. What’s the deal with the broadband EN3.

• 
  snakes on a plane (@walliks) reported 15 minutes ago

  @dollDCFC @virginmedia @siemaiqbal Pish that's what 15 years of garbage internet pay for 1giga internet 🛜 and get about 300gig speeds through a lan cable on ps5 had a guy out last year with obviously a charge fee as usual what become useless as the guy couldn't even open the box outside

• 
  Tariq Chowdry (@tc9topcat) reported 17 minutes ago

  @virginmedia - my internet has been down since 3pm in Bristol Can't get through to agent on phone. Please advise when it will be fixed.

• 
  Kerrin McIntosh 💙 (@kerbear_t) reported 20 minutes ago

  @virginmedia I’ve had no WiFi since yesterday and it tells me a fix likely by Monday. How do I run a business like this? Plus it costs me more using mobile data to try send emails. Poor service! And with the news this week one would think you’d be trying to keep customers happy!!