Virgin Media outages and service status in Shepperton, England

Problems in the last 24 hours in Shepperton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shepperton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Shepperton, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Hounslow, Southall, Slough, Wandsworth, Woking, Greenford, Richmond, Northolt, Leatherhead, Laleham, Weybridge, Brentford, Walton-on-Thames, and Addlestone.

City	Problem Type	Report Time
Hammersmith	Total Blackout	8 hours ago
Hounslow	Internet	18 hours ago
Southall	Internet	18 hours ago
Hammersmith	Internet	19 hours ago
Slough	Total Blackout	1 day ago
Southall	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Shepperton, England

Latest outage, problems and issue reports in Shepperton and nearby locations:

• 
  mara penzo (@magma62) reported 8 seconds ago from Brentford, England

  @virginmedia I know where to check, thanks! My problem still persist! It's Friday night and I have no Internet?! Why? They have been carrying out works for weeks now. I think I need a compensation. Why am I paying money for no service?

• 
  Ross Harvey aka The Project (@rh_theproject) reported 3 minutes ago from Hillingdon, England

  @virginmedia Not ******* good enough ,you charge me the earth promising the best Gig 1 and I have had problems ever since taking that upgrade ,

• 
  Baisden 📸🎥 (@Stefan_baisden) reported 6 minutes ago from Ealing, England

  @virginmedialife @virginmedia The worst service from any company I have ever used. I would like to be removed from your business accounts.

• 
  ≡xtr≡m≡pcuk 🔜 #i69 🤟 (@ExtremePCUK) reported 10 minutes ago from Hillingdon, England

  @virginmedia ABSOLUTELY TERRIBLE SERVICE! I’ve worked with major computer and ISP’s over my time but by far Virgin Media is the worst! I pay £111 a month and not one person can help. Intermittent internet for a month but they say just wait another week it may be back on!

• 
  Rana Rahman (@ranaraptor) reported 14 minutes ago from Wandsworth, England

  @virginmedia It’s still not working!! I have this message from your site, “There's a broadband issue in SW11 XXX. Thanks for your patience while we work to fix things as quick as we can. You've registered that an area fault causing a loss of broadband service is affecting you.”

• 
  Robert Hallam (@Robertfhallam) reported 17 minutes ago from Spelthorne District, England

  @virginmedia why oh why everytime I want to watch footie on Sky sports Red button it never ever works!!

• 
  Haider Al-Rekabi 🏴‍☠️ (@HaiderAlRekabi) reported 19 minutes ago from Spelthorne District, England

  @virginmedia mobile outage TW18 1DT no data no calls and most importantly no way to contact Tech support!

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 20 minutes ago from West Molesey, England

  @virginmedia ‘Helpline’ completely useless! Just sends me a text to a link to check my service 😳 What is going on???? #VirginMedia #UnhappyCustomer #NotOk

• 
  James Brown (@JammieBun) reported 35 minutes ago from Hillingdon, England

  Hi @virginmedia. I’ve tried phoning you with a complaint, but the calls get shunted into weblink hell. I’ve submitted two complaints through your site which have mysteriously disappeared from my account. And on Twitter the links you send for an online chat only ever lead …

• 
  Jason Hier (@jasonhier) reported 36 minutes ago from Ealing, England

  @virginmedia Is service in London W13 working?

• 
  kim forrester⭐️⭐️⭐️⭐️⭐️⭐️ (@pool1206) reported 41 minutes ago from Kingston upon Thames, England

  @virginmedia no service on landline for 5 weeks first saying no issue then saying on going issue tv distorted too cant get to speak to no one saying will be sorted on 12th no refund

• 
  Tom Vincent (@TomboBrewster) reported 45 minutes ago from Egham, England

  Not a great start by @virginhelp @virginmedia Engineer doesn't turn up and now 90mins and waiting on hold to find out what the issue is. Annoying we had to leave @skytv because of their broadband speed in the new house.

• 
  (An)TonyM 🇺🇦 (@wowbaggerish) reported 46 minutes ago from Epsom and Ewell District, England

  @virginmedia @gosportjack75 Yes. Please ensure you do. It's appalling customer service.

• 
  Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported 47 minutes ago from Merton, England

  @virginmedia your system says it can’t see any fault on my services but that it can’t run a test on them. Something is wrong clearly, please offer me some support so I can begin my working day at some point.

• 
  Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported 48 minutes ago from Merton, England

  @virginmedia Your status and service checkers aren’t working. There is clearly a problem, somebody please offer assistance and not meaningless and not working URLs

• 
  traymca 💙 (@traymca) reported 49 minutes ago from Worcester Park, England

  Problems again with @virginmedia in Oxford!! When will you get this sorted #virginbroadband #virginmediadown

• 
  R. Aaron (@aaronuart) reported 51 minutes ago from Merton, England

  My connection has been crap for months and the one time it’s fine, everyone else is down #virginmedia

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 52 minutes ago from West Molesey, England

  @hopestevep @virginmedia Same! Service getting worse and worse and customer service appalling!!

• 
  Charbster (@charbster) reported 54 minutes ago from Wandsworth, England

  @virginmedia do you have website issues? Chat function not responding.

• 
  Jacqson (@JacquelineCabl9) reported 60 minutes ago from Laleham, England

  @spudbishop666 @virginmedia It is They still haven't resolved the problem from last year @02mobile1 is as bad

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cambridgewater.x (@cam_bridgewater) reported 5 minutes ago

  @vmbusinesshelp @vmbusiness . Just "upgraded" to Voom 1 gig from 500. Speed slower than previously. Called technical .. they did some fault clearing and told me to reboot router, now I have no internet at all. Technical can't help reverse the error as they don't have full access .. unbelievable. Worst service ever. How can a technician make things worse and then tell me an engineer will be with me Monday ..

• 
  Rusty Spoons (@JustRusty) reported 5 minutes ago

  @virginmedia How vile. There is no amount outstanding on my account. It has been paid. The response I got from the credit file amendments team was to contact the credit file amendments team. So I'll just go to CISAS. You're even horrible on social media. No wonder your trust pilot is so low.

• 
  Chris Ohanians (@COhanians) reported 8 minutes ago

  @virginmedia genuinely shocked and appalled by virgin leaving my 80 year old father in law without broadband for a week. No o2 signal so was uncontactable by family fo such a vulnerable adult. We live a couple of miles from him and we had intermittent broadband too. I went online

• 
  Seno (@SenosLIVE) reported 11 minutes ago

  @virginmedia please get your **** together, 3rd day in a row internet goes down at 9pm with no solution to the problem other than check back in 24hours. I’m paying £40 a month not for this. Soon it’s gonna be time to switch providers

• 
  Bryan Millan (@BryMillan) reported 16 minutes ago

  Every Wednesday without fail from about 8:30pm we have an intermittent signal issue with @virginmedia, we pay enough not to have these issues every week. Get it sorted!

• 
  Monique Bissell (@Neek49) reported 18 minutes ago

  @virginmedia I understand, however your estimates keep extending without any end in sight. We don’t get this service for free. We pay for it. At what point do you let us know that it is broken beyond repair and we should move on. I can handle us breaking up for good, promise

• 
  Mr. Gringx 🔩 (@JamesRustles4) reported 18 minutes ago

  @JONEZZEEonMMA @GameRiot Having been with virgin media previously, Id have killed to have my internet only be down for four hours. I remember one summer we only HAD internet for 4 hours. Shocking service.

• 
  twocakesdakes (@2cakesdakes) reported 22 minutes ago

  @virginmedia absolutely **** company. Don't look after their loyal customers. Trying to cancel phone line and going to charge extra for smaller package. Just **** off

• 
  Frank 🇬🇧 💎 (@PureSesh48) reported 26 minutes ago

  Good old @virginmedia down yet again. Need to find a reliable provider. Sick of this.

• 
  Jack Sandberg (@baltimoreoracle) reported 26 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Best_IPTV33 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies