Virgin Media outages and service status in Shepperton, England

Problems in the last 24 hours in Shepperton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shepperton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Shepperton, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Southall, Hounslow, Slough, Wandsworth, Woking, Greenford, Richmond, Northolt, Leatherhead, Laleham, Weybridge, Brentford, Walton-on-Thames, and Addlestone.

City	Problem Type	Report Time
Hammersmith	Total Blackout	3 hours ago
Southall	Internet	14 hours ago
Hammersmith	Internet	23 hours ago
Hammersmith	TV	23 hours ago
Hammersmith	Internet	1 day ago
Hammersmith	Total Blackout	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Shepperton, England

Latest outage, problems and issue reports in Shepperton and nearby locations:

• 
  Paul Smith (@paulhelpspeople) reported 4 minutes ago from Twickenham, England

  When you cancel services with a company, because you are fed up with crazy price increases, but the next day get some ultra pushy sales guy from an overseas office try to argue they can do it better, when will they ever learn, no means no. @virginmedia you are the absolute worst!

• 
  Ravinder Judge (@judge_ravinder) reported 5 minutes ago from Hounslow, England

  @virginmedia Different messages every time. Mainly Connections issues, I have switched, rebooted and checked all day today…nothing!!!

• 
  jrd1982 (@thefitebegins) reported 11 minutes ago from Hillingdon, England

  @virginmedia Yet again Virgin Media is down and yes I have tried the checker. Why are services with VM constantly going down across the UK?

• 
  Matt Gardner (@FuzzyPixels) reported 14 minutes ago from Slough, England

  @MadKingGlyn @virginmedia They used to be fantastic, but in the last year or two have had consistent issues

• 
  Tinders (@safctinders) reported 17 minutes ago from Worcester Park, England

  @virginmedia Abysmal service. Pay a premium for this stuff and nothing but aggro; TV freezes, ages to boot up… been sat here 20 minutes and still “starting up”. **** show.

• 
  jeanne smith (@jeannesmith1) reported 19 minutes ago from Hillingdon, England

  @virginmedia will lose my money as a loyal customer of 20 years standing, by slapping a 120% rise on my next contract due to start in November! Who else has seen such a massive percentage rise?

• 
  Tom Vincent (@TomboBrewster) reported 19 minutes ago from Egham, England

  Not a great start by @virginhelp @virginmedia Engineer doesn't turn up and now 90mins and waiting on hold to find out what the issue is. Annoying we had to leave @skytv because of their broadband speed in the new house.

• 
  Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported 22 minutes ago from Merton, England

  @virginmedia is there a fault in the SW20 area? No internet since last night and your service checker is not working either.

• 
  🎤Toby Gilles🎤 (@tobygilles) reported 26 minutes ago from Hounslow, England

  @virginmedia Will it be a quick fix?

• 
  R. Aaron (@aaronuart) reported 26 minutes ago from Merton, England

  @virginmedia I have had internet issues since September last year I have called up too many times to count and once again internet is out in SW19 and now you want to rise your prices. Please can I get a solution and not one that means a technician cancels last min today!!

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 27 minutes ago from West Molesey, England

  @virginmedia Thank you. It’s so stressful when working from home and only being able to use my mobile phone to do anything! Netflix now finally working. What was the problem?

• 
  Marco Olevano, CFA (@MarcoOlevano) reported 32 minutes ago from Hounslow, England

  @virginmedia good evening, been battling with intermittent connectivity issues on your fibre broadband last 2 months. Have called your technical team before who just make you do the old school reboot which hasn't helped. Not quite sure why i am paying for a service not working

• 
  Ravinder Judge (@judge_ravinder) reported 39 minutes ago from Hounslow, England

  @virginmedia Why is the connection between the internet and tv constantly going having to reboot modem all the time. Sick of this issue as not once in a while happening for a month on & off, more everyday in the last two weeks. This is not the service I expect for how much I pay.

• 
  Jason Hier (@jasonhier) reported 40 minutes ago from Ealing, England

  @virginmedia Is service in London W13 working?

• 
  Jessica Carmody (@JessicaCarmodyV) reported 43 minutes ago from Richmond, England

  @virginmedia I need to complain about your customer services. I’ve had multiple issues with a new contract I took out 31/01 this year. No manager has contacted me to follow up (after weeks since complaining) & yr customer sales centre is harassing me with calls. Pls contact me.

• 
  Fred 🇻🇨🤌🏽 (@Hairouna92) reported 44 minutes ago from Richmond, England

  @virginmedia Still down! Not sure what I'm paying for at this point

• 
  eamorugby (@HoarseRoar) reported 46 minutes ago from Slough, England

  @virginmedia Still no service. Your website tells me service is fine. Over the phone the automated message is “an intermittent service” and when I finally spoke with someone they’ve organised a technician to visit next TUESDAY. It’s a mess.

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 49 minutes ago from West Molesey, England

  @virginmedia My problem is that the fix time is 24 hours! That’s really not ok

• 
  Robert Hallam (@Robertfhallam) reported 50 minutes ago from Spelthorne District, England

  @virginmedia why oh why everytime I want to watch footie on Sky sports Red button it never ever works!!

• 
  SusannJerry (@MrsJerryTweets) reported 57 minutes ago from Hounslow, England

  @8252Hazel @virginmedia Yes it has been unreliable for a week now. Their customer phone line goes straight to voicemail. Monthly bill goes up by£9 this month for such a poor service.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pete Bradbury (@PeteBradders) reported 5 minutes ago

  @virginmedia @CriticalRole @LessThanJake I have been a customer of yours for 25 years and upon the most recent contract renewal, you denied the package I opted for because it was for 'new customers only' and then went on to charge me with a bill for £124! A colossal 34% increase! Loyalty means nothing!

• 
  Crckersmckerx (@crackersmackerx) reported 5 minutes ago

  My internet is so bad. I wish death upon virgin media

• 
  Bobbypants (@Bobbypants911) reported 5 minutes ago

  @virginmedia what sort of morons do you employ as customer retention agents?

• 
  4K Iptv Service Provider (@Mike1710575) reported 7 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV offers: * 300,000+ live channels * 65,000+ VODs * PPV events

• 
  BEST IPTV SERVICE (@EmpireDg97) reported 8 minutes ago

  Tired of paying for multiple 🇬🇧🇳🇱subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. His IPTV offers:
• 300,000+ live channels
• 65,000+ VODs
• PPV events
• Netflix
• 78,000+ movies 👉 @EmpireDg97

• 
  Ryan Bowles (@Welshryan17) reported 10 minutes ago

  @virginmedia why does my Internet just die for no reason I mean I'm paying £73 for disconnecting and poor performance I'm paying for 1gb but only getting 100mb at the most it's kinda starting to annoy me at this point

• 
  Steo333🇮🇪 (@steogin01) reported 11 minutes ago

  @punishablepress It's virgin media and woke staff who work on that awful programme.

• 
  Red Hand Rohl (@TheHarvDawg72) reported 14 minutes ago

  8 hours worth of calls and 7 hours sitting on the live chat with virgin media and I haven’t spoken to a single British person 🤯 Genuinely the worst customer service Ave ever had in my life btw

• 
  Brendan (@sabrevan) reported 14 minutes ago

  @virginmedia - no broadband since Wednesday night. I managed to speak to a person at your help centre. They told me there was there is no service! Wow. When asked what the cause of the problem was, I was told that the engineers were looking into it. What is causing the issue?

• 
  Di (@defendingdd) reported 17 minutes ago

  @skytv 24 hours for a Manager call back you piss taking idiots. Don’t ever use Sky anyone. 19 years I’ve been with them and they are treating me like ****. Time to go to.@virginmedia