Virgin Media outages and service status in Shepperton, England

Problems in the last 24 hours in Shepperton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shepperton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Shepperton, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Northolt, Hounslow, Walton-on-Thames, Slough, Brentford, Wandsworth, Southall, Ealing, Woking, Addlestone, Hayes, Greenford, Richmond, and Ashtead.

City	Problem Type	Report Time
Hammersmith	Internet	1 hour ago
Northolt	Internet	5 hours ago
Hammersmith	Internet	5 days ago
Hounslow	Wi-fi	6 days ago
Northolt	Internet	6 days ago
Hammersmith	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Shepperton, England

Latest outage, problems and issue reports in Shepperton and nearby locations:

• 
  Marco Olevano, CFA (@MarcoOlevano) reported 3 minutes ago from Hounslow, England

  @virginmedia Hi, no i have checked and the service is good. Have called your help desk who will be sending out an engineer

• 
  Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported 4 minutes ago from Merton, England

  @virginmedia your system says it can’t see any fault on my services but that it can’t run a test on them. Something is wrong clearly, please offer me some support so I can begin my working day at some point.

• 
  💋unknown💋 (@unknown45523435) reported 6 minutes ago from Hillingdon, England

  Virgin media down all over it seems… need #Internet what’s wrong with you @virginmedia

• 
  Shaun (@Shaun1799) reported 7 minutes ago from Kingston upon Thames, England

  @virginmedia having problems with my wifi would you help me out

• 
  Staffora (@staffora) reported 9 minutes ago from Kingston upon Thames, England

  @virginmedia is there an known outage in KT2 area? Have no broadband or TV.

• 
  Stephen Champion (@Champs707007) reported 12 minutes ago from Wandsworth, England

  @virginmedia It’s been erratic all day on both connections and your service check says no issues identified. One minute it’s doing 40-60mbps then it’s just plain dead but shows a connection

• 
  Tim Hole (@TimHole) reported 14 minutes ago from Kingston upon Thames, England

  @virginmedia thank you, I am trying to register so I can access the service but I can't receive SMS so I cannot receive my verification code. I tried to login but it said email not recognised so guess i havent logged in before. Please advise.

• 
  Umar 馬 ➡️ 🇨🇭 (@UF1902) reported 18 minutes ago from Hounslow, England

  @PandemicEU @virginmedia It's been happening for weeks. All I get when I call customer service are excuses.

• 
  Matt Gardner (@FuzzyPixels) reported 19 minutes ago from Slough, England

  Not gonna lie... @virginmedia could not have picked a worse moment to completely **** the bed 😑

• 
  Shasa Colson (@THE_COLSON) reported 22 minutes ago from Merton, England

  @O2 Hi, I've been going around in circles for weeks. I'm an O2 and Virgin Media customer. I'm supposed to be in a Vilt package but mu data hasn't been doubled on the o2 end. Can this please be sorted asap

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 33 minutes ago from West Molesey, England

  @virginmedia Thank you. It’s so stressful when working from home and only being able to use my mobile phone to do anything! Netflix now finally working. What was the problem?

• 
  traymca 💙 (@traymca) reported 34 minutes ago from Worcester Park, England

  Problems again with @virginmedia in Oxford!! When will you get this sorted #virginbroadband #virginmediadown

• 
  Kwame Gyamfi (@Kwame916) reported 36 minutes ago from Wandsworth, England

  Virgin Media - you've started with your poor connection bollocks again? It's been a good few month. You were doing well. #VirginMedia #SW11

• 
  Mike Fuller (@ninepine) reported 42 minutes ago from Banstead, England

  @YodelOnline OK have sent DM with details of the *Three* shipments @virginmedia have now sent due to their faulty software or equipment none of which shipments have been provided with a two hour delivery window by the carrier @YodelOnline as promised. Truly awful customer service.

• 
  Oliver Fatyol (@IstvanOFatyol) reported 44 minutes ago from Ealing, England

  @virginmedia It is incredible, what you're doing is just pushing the date on your service page to one week to another. We don't have Internet for two months now! What are your engineers doing? I am going to cancel your contract and I will go with an better provider. @virginmedia #virginmedia

• 
  Sema Kaya Ocakoglu (@Semykaya) reported 48 minutes ago from Merton, England

  @virginmedia Customer services are unexperienced and not read to help also. They keep repeating same things

• 
  Ravin 🇹🇹🇬🇧 (@ravinrr80) reported 54 minutes ago from Merton, England

  Hey @virginmedia I already am paying more with this new package I was forced to take to renew my contract recently and now you want to force me to pay £7 MORE a month?! Also why can I not get a human on the phone?! I refuse to pay a penny more. Fix this nonsense.

• 
  Ravinder Judge (@judge_ravinder) reported 56 minutes ago from Hounslow, England

  @virginmedia Different messages every time. Mainly Connections issues, I have switched, rebooted and checked all day today…nothing!!!

• 
  Phil ******* (@SustyPhilC) reported 57 minutes ago from Merton, England

  @virginmedia any idea what’s going on with the network please? Can you at least make a statement? It’s been down since around 2am or thereabouts!

• 
  Trevor (@TRSafcw) reported 58 minutes ago from Headley, England

  @Leemhammond @virginmedia Same on Now TV, must be a Sky issue.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  peps36 (@peps36) reported 7 minutes ago

  @virginmedia Someone from your support team rang me on what’s app said they would ring back in a few minutes that was 2 hrs ago ????

• 
  FordPrefect (@fp2072) reported 11 minutes ago

  @virginmedia you've been a customer for over 20 years, let us call you and see what we can offer to keep you. Well still no call so tells me all I need to know

• 
  Paul Erasmus (@Paul__Erasmus) reported 11 minutes ago

  @virginmedia How do I cancel my account? 🤔 So tired of sitting on a never answered 0345 phone number to talk to a representative. Very bad service.

• 
  Kerrie Reid (@MrsReidteaches) reported 13 minutes ago

  @virginmedia @O2 I just want to speak to a real person about my locked account but can't get past the first part of automated phone service 🤬 not impressed. Who can help please?

• 
  Unsilent Minority (@wokenotagit) reported 13 minutes ago

  @JayneCellis @PatrickChristys @virginmedia Oh **** right off.

• 
  🐌🥤 (@Slugy__) reported 15 minutes ago

  @SnapeBS @virginmedia Yh when I was on vm his **** was aids

• 
  Gary Broadbent (@garyb007) reported 15 minutes ago

  @lennylaw @virginmedia There's an exception to every rule. Usually they're crap. Certainly the worst company I've ever had the misfortune to deal with.

• 
  FPL Hornet (@fpl_goldenboys) reported 16 minutes ago

  @virginmedia Nope. Every day to yesterday it’s been down for a couple of minutes on and off throughout the day

• 
  John O’Brennan (@JohnOBrennan2) reported 17 minutes ago

  @wattzez @ConorGallaghe_r @IrishTimes That is completely untrue. I was on Virgin Media TV Tuesday talking about the issue. Just before that programme RTE’s Prime Time did a segment. It is being very widely discussed.

• 
  simon robinson (@lincs1simon) reported 22 minutes ago

  @DVDfever When my virginmedia cable gas gone down freeview is my plan b lol