Virgin Media outages and service status in Shepperton, England

Problems in the last 24 hours in Shepperton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shepperton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Shepperton, England

The most recent Virgin Media outage reports came from the following cities: Southall, Slough, Hammersmith, Northolt, Leatherhead, Laleham, Woking, Hounslow, Weybridge, Brentford, Walton-on-Thames, Addlestone, Wandsworth, Ashtead, and Tadworth.

City	Problem Type	Report Time
Southall	Internet	7 hours ago
Slough	Internet	16 hours ago
Slough	Internet	24 hours ago
Hammersmith	Wi-fi	2 days ago
Hammersmith	Internet	2 days ago
Slough	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Shepperton, England

Latest outage, problems and issue reports in Shepperton and nearby locations:

• 
  Stuart the Copywriter (@StuartTarn) reported 2 minutes ago from Spelthorne District, England

  A combination of @OpenreachHelp‘s incompetence by cutting through the internet cable outside my house and @virginmedia no showing for an engineering visit to fix it has me having to run my business through my phone hotspot until Friday. That’s if they show up, of course.

• 
  Stephen Champion (@Champs707007) reported 2 minutes ago from Wandsworth, England

  Again my Virgin Media broadband has shat itself. Shows it’s connected to the net but with zero download zero upload yet service checks says no problems In your area. Can’t wait to leave fed up of this

• 
  Bhavin (@Bhavinmaru2020) reported 7 minutes ago from Hillingdon, England

  @virginmedia I am loosing signal intermittently. Not great!

• 
  Haider Al-Rekabi 🏴‍☠️ (@HaiderAlRekabi) reported 8 minutes ago from Spelthorne District, England

  @virginmedia mobile outage TW18 1DT no data no calls and most importantly no way to contact Tech support!

• 
  John carroll (@Johnboy82903002) reported 18 minutes ago from Brentford, England

  @virginmedia I have done, but there is nowhere to report a total outage, despite the message, and no estimated time. I have no landline or broadband, and haven't for 2 days

• 
  Andrew Wood (@andrewlwood) reported 19 minutes ago from Hounslow, England

  @virginmedia This problem is still here; internet has been sporadic all day, dropping out for several minutes at a time. You are not reporting any issues on your coverage tracker however.

• 
  Stephen Champion (@Champs707007) reported 23 minutes ago from Wandsworth, England

  Really losing my patience with Virgin media now. Down for 8 days been told 3 times it’ll be fixed within 24 hours but won’t send an engineer out

• 
  itsnotOK (@itsnotO56763609) reported 26 minutes ago from Spelthorne District, England

  @virginmedia Why do you make it impossible to downgrade packages? Choosing "change package" only allowed was upgrade. Talk to customer service, they say they're only allowed to upgrade. Is the only possible to reduce package by cancelling?

• 
  R. Aaron (@aaronuart) reported 31 minutes ago from Merton, England

  @virginmedia Sometimes the page loads and others not, but when it did it said that there’s a known issue. It has been 4 days now without proper internet?!

• 
  Ravinder Judge (@judge_ravinder) reported 33 minutes ago from Hounslow, England

  @virginmedia surprise surprise once again the connection is lost between the hub and box, only lasted a day. There are no words for the service you are providing and lack of resolution

• 
  Mike Fuller (@ninepine) reported 38 minutes ago from Banstead, England

  @virginmedia Have raised a complaint but this is being dealt with by someone only capable of copying and pasting a series of platitudes into a superficial and thoughtless email. No intelligence or attempt to understand and address the issues. Pathetic. Still not fixed.

• 
  mara penzo (@magma62) reported 39 minutes ago from Brentford, England

  @virginmedia I know where to check, thanks! My problem still persist! It's Friday night and I have no Internet?! Why? They have been carrying out works for weeks now. I think I need a compensation. Why am I paying money for no service?

• 
  Charbster (@charbster) reported 40 minutes ago from Wandsworth, England

  @virginmedia do you have website issues? Chat function not responding.

• 
  J (@not_on_fire) reported 45 minutes ago from Epsom, England

  @virginmedia broadband not working since late last night and your website appears to be down. What’s going on?

• 
  RICHARD GRIFFITHS (@Griffo2018) reported 48 minutes ago from Spelthorne District, England

  @virginmedia once again I have no Virgin media services at my home. I can’t even log in to my Virgin media app or access the Virgin media website by using my phone data. I have no way of checking the service status. TW15 area

• 
  Frank Douglas, Hon. PhD. (@fdoug23) reported 48 minutes ago from Merton, England

  Great to see another SNR outage in SW19 @virginmedia and no ‘fix’ date. @Ofcom

• 
  ≡xtr≡m≡pcuk 🔜 #i69 🤟 (@ExtremePCUK) reported 50 minutes ago from Hillingdon, England

  @virginmedia ABSOLUTELY TERRIBLE SERVICE! I’ve worked with major computer and ISP’s over my time but by far Virgin Media is the worst! I pay £111 a month and not one person can help. Intermittent internet for a month but they say just wait another week it may be back on!

• 
  Oliver Fatyol (@IstvanOFatyol) reported 51 minutes ago from Ealing, England

  @virginmedia Since w/c 22Aug my wife and I continuously keep checking the service status which gets updated and deadline pushed back. Nobody with virgin has broadband or TV for over 3 weeks now without explanation or a decent update

• 
  DJ MRT (@DJMRT) reported 52 minutes ago from Sutton, England

  It would appear that despite 3 emails to @virginmedia regarding their lack of service, their rubbish broadband and the fact my TV hasn’t worked since November - they have instead chosen to engage debt collectors for a £141.54 (for ONE MONTH) bill. See you in court then I guess.

• 
  Jacqson (@JacquelineCabl9) reported 56 minutes ago from Laleham, England

  @spudbishop666 @virginmedia It is They still haven't resolved the problem from last year @02mobile1 is as bad

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  karen (@karenwigg1) reported 11 minutes ago

  @virginmedia Everyone apologises, but I'm left with paying for a service that I can't use. It seems Virgins's time is more valuable than mine bc I'm threatened with a £25 fine if I miss the appt.. I feel that I'm owed at least some sort of refund for ny inconvenience and loss of service

• 
  entrustTMF (@entrustTMF) reported 13 minutes ago

  @RogerGreen2009 @virginmedia I'm definitely going to be reviewing my options at the end of my current @virginmedia contract as they've been dreadful in terms of communication and help when the chips are down(day SEVEN of outage)😢 Sadly, I've only just renewed my contract... Thanks for the suggestions👍

• 
  mia (@miaKJKJ22) reported 16 minutes ago

  @virginmedia @entrustTMF Do you think it's funny?? People pay for service which you cannot deliver

• 
  entrustTMF (@entrustTMF) reported 18 minutes ago

  @virginmedia OK, leaving aside the fact it seems pretty poor that I haven't had a reply from the original agent for four days now I'm happy enough to send a repeat of it IF I don't need to faff about going through security yet AGAIN? IF I do-I'll just wait for a reply to the original DMs. OK?

• 
  Shaun (@shauny67) reported 19 minutes ago

  @virginmedia @paulpresenteruk Never use ring door bell over WiFi why cos only works on 2.4ghz & Virgin like all providers combine 2.4 & 5ghz together would need to split them & set a static IP address for the ring door bell on 2.4ghz. best option is ethernet to a POE switch for data & power

• 
  Alex Reed (@uyanikhatun) reported 20 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Best_IPTV32 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  Eden Gem (@edengem) reported 21 minutes ago

  @virginmedia A pop up message stating virgin has blacklisted my a/c. Gadget rescue has sent a list of complicated instructions saying I’ve sent too many suspicious emails! Not true: I use this for work. Is it O2 causing the issue?

• 
  rhonda yates (@rhotes) reported 26 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_ultra_View offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  mia (@miaKJKJ22) reported 26 minutes ago

  @virginmedia @Gregster29 How to contact you on Sunday with Internet connection issues? The router is flashing yellow since yesterday (Saturday), troubleshooting not working.

• 
  entrustTMF (@entrustTMF) reported 29 minutes ago

  @miaKJKJ22 @Gary1165 @virginmedia Working from home too. A real pain. They told me there was a problem in the area, then made up manifold times that it would be fixed. Often pushing forward the fix by a risible 56 minutes! Then a text yesterday saying it WAS fixed(app said perfect too)...when it obviously wasn't