Virgin Media Outage Report in Shepperton, Surrey, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Shepperton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shepperton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (20%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Shepperton, Surrey, England
The most recent Virgin Media outage reports came from the following cities: Wembley, London, Wandsworth, Hounslow, Hampstead, Paddington, Southall, Ealing, Kensington, Northolt, West Molesey, Slough, Fulham, Leatherhead and Hayes.
| City | Problem Type | Report Time |
|---|---|---|
 Wembley |
Internet | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Shepperton, England
Latest outage, problems and issue reports in Shepperton and nearby locations:
-
nlmo3954
(@nlmo3954) reported
from
Slough, England
@virginhelp @VMO2News @virginmedia Hi I am trying to log in to my account. Looks like my mail is wrong, my DOB is wrong and my mum maiden name has changed. Do Virgin has some technical issue. Because I have feelings that contract coming to an end....Virgin want 💰💰💰
-
James Dawes
(@jim_dawes) reported
from
London, England
@virginmedia service just gets worse and worse. 3 days with no TV service whatsoever, and now no Internet either in SE7. It's simply not good enough anymore. Your service has been declining rapidly for over a year. Sort it out please.
-
Vanessa Di Renzo
(@VanyRichardson) reported
from
Brentford, England
Has anyone else got problems with @virginmedia ? Many channels are blank
-
Derek
(@derekxgl) reported
from
Kingston upon Thames, England
@virginmedia had broadband issue last Saturday, yesterday, and today. It's totally unacceptable, especially when wfh. Have to get contract cancelled because there is no other choice.
-
Christian Hose
(@CPH83) reported
from
Wandsworth, England
@virginmedia why is my internet and TV down? 2nd time in a month, which is not acceptable when you’re paying over £100 per month. Please resolve this asap
-
chrisbushephotography
(@chrisbushe) reported
from
Merton, England
@virginmedia I have never opted in so will check data protection to see if it’s even legal to communicate with me unwanted marketing garbage
-
Lisa
(@PeakeCondition) reported
from
Wandsworth, England
@virginmedia I got through. They made it worse. Now nothing in my house works as wifi is down. They told me they updated some internal software. What?!? Please advise, as I’m in a worse state now than I was before the call.
-
Lisa
(@PeakeCondition) reported
from
Wandsworth, England
@virginmedia It’s not letting me sign in. Can you check Wandsworth please?
-
chrisbushephotography
(@chrisbushe) reported
from
Merton, England
@virginmedia I never opted in so maybe you can do this for me
-
nuala burgess 💙
(@nualaburgess) reported
from
Hounslow, England
@virginmedia My internet is the issue. I do not own a TV. I rang and was told Ofom would decide if we're entitled to any kind of compensation. We just want a reliable internet service from @virginmedia.
-
Will Rostron
(@willrostron) reported
from
Merton, England
@virginmedia having WiFi issues in SW19 - can you let me know when it’s due to be fixed?
-
Vìncere.
(@VictorJ1987) reported
from
Brentford, England
@virginmedia seriously. Its been 5 weeks now, have you still not fixed the issues?! Can you then deduct 5 weeks of bill payments for us. Jeez.
-
Chris
(@CWrighty7) reported
from
Windsor, England
@virginmedia can I get help with Broadband ? Been down a few hours but service checker says all good.
-
Tina Lee
(@tinalee5806) reported
from
Hounslow, England
@CliveR39 @virginmedia What caused this horrid thing to happen
-
chrisbushephotography
(@chrisbushe) reported
from
Merton, England
@virginmedia Nope as am disabled often with no access your service is awful
-
samantha ellington
(@samrookc) reported
from
Hillingdon, England
Come on now poor mum with Alzheimer’sneeds her programs #virginmedia
-
nuala burgess 💙
(@nualaburgess) reported
from
Hounslow, England
@virginmedia And internet in W4? It's been down all evening and atrocious all week...what's going on?
-
Lisa
(@PeakeCondition) reported
from
Wandsworth, England
@virginmedia Every time I’ve called it’s been over an hour before I’ve given up. I just lose the will to live. Do you have an actual customer service that works? When I got through previously, they haven’t provided solutions. It’s a real let down in an otherwise decent offering.
-
Alessandro Giudici
(@giudicialex) reported
from
Hillingdon, England
@virginmedia Our broadband has always been on and off all day on top of tv not working on any channel. Impossible to work properly today. News on broadband?
-
Mike Fuller
(@ninepine) reported
from
Banstead, England
@virginmedia So what exactly is the issue? Details not platitudes please.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Dinsey
(@OfficialDinsey) reported
@virginmedia can someone help me please. I called up on behalf of my dad this afternoon and I was supposed to receive an email with his details so I could create an online account, the test email arrived but nothing after.
-
Aaron Gallagher
(@AaronGa61291255) reported
@virginmedia Working at the moment, when it was down I still had TV signal as is generally the case.
-
#legend
(@Fubarblondchick) reported
@virginmedia Yeah, don't know why it does it, I'm sure I wired one into the router before and it still did it, but that's only thing has problems
-
Sk
(@Steeee94) reported
So ******* fed up of shite service and shite customer service from @virginmedia worst company on the planet!
-
Maria Venus
(@Venus_Sparkle) reported
@virginmedia No. Nothing. I phoned you to cancel the engineer and you didn't even manage that. She was on the floor from 7pm last night until 11am this morning with no phone!!! And you're still billing her for it????!!!!
-
Kelly-Ann ❤
(@K3llyannx) reported
@ChapperzTV @virginmedia I'm having the same issues! Over 2 weeks of 0.88 upload speed when I am paying for 38mbps... Awful
-
Lisa Goddard 💙
(@welsh_lisa2) reported
Great #not my WiFi has dropped again @virginmedia just checked the status page on your website, no known issues
-
Sk
(@Steeee94) reported
@revdoor21 @virginmedia I stick with them because I’m getting 1GB internet, the only reason I’m staying, even if I’m getting the full internet service or not
-
Keiran Kez Couldwell
(@kezthemiller) reported
@virginmedia The message I received said the work has been completed today and now the agent says iys tomorrow by 1.30pm Its embarrassing that I'm paying for a service I can't use.
-
Adam Fletcher 🌳
(@adamfletcher03) reported
@virginmedia why should I have to pay £185 because you don’t provide a service in an area where I am moving to!!!