Virgin Media outages and service status in Shepperton, England

Problems in the last 24 hours in Shepperton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shepperton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Shepperton, England

The most recent Virgin Media outage reports came from the following cities: Hounslow, Hammersmith, Twickenham, Southall, Northolt, Uxbridge, Greenford, Addlestone, Brentford, Slough, Windsor, Chertsey, Wandsworth, Sutton, and Isleworth.

City	Problem Type	Report Time
Hounslow	Internet	3 hours ago
Hammersmith	Internet	17 hours ago
Twickenham	Internet	2 days ago
Hammersmith	Wi-fi	2 days ago
Southall	Internet	2 days ago
Hammersmith	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Shepperton, England

Latest outage, problems and issue reports in Shepperton and nearby locations:

• 
  Nada Tharanee (@ntharanee) reported 26 seconds ago from Sutton, England

  @virginmedia Bad service!

• 
  Phil ******* (@SustyPhilC) reported 8 minutes ago from Merton, England

  @virginmedia any idea what’s going on with the network please? Can you at least make a statement? It’s been down since around 2am or thereabouts!

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 8 minutes ago from West Molesey, England

  @hopestevep @virginmedia Same! Service getting worse and worse and customer service appalling!!

• 
  Joana (@JoanaLoGomes) reported 10 minutes ago from Merton, England

  Hey @virginmedia. Any chance the Broadband issue is getting fixed soon in SW17? I’m working from home tomorrow, so this is a bummer really!

• 
  Fred 🇻🇨🤌🏽 (@Hairouna92) reported 10 minutes ago from Richmond, England

  @virginmedia internet has been awful in the whole of the TW11 area for the last 24 hours. Fix please

• 
  Stephen Champion (@Champs707007) reported 18 minutes ago from Wandsworth, England

  Really losing my patience with Virgin media now. Down for 8 days been told 3 times it’ll be fixed within 24 hours but won’t send an engineer out

• 
  itsnotOK (@itsnotO56763609) reported 23 minutes ago from Spelthorne District, England

  @virginmedia Why do you make it impossible to downgrade packages? Choosing "change package" only allowed was upgrade. Talk to customer service, they say they're only allowed to upgrade. Is the only possible to reduce package by cancelling?

• 
  James Brown (@JammieBun) reported 24 minutes ago from Hillingdon, England

  Hi @virginmedia. I’ve tried phoning you with a complaint, but the calls get shunted into weblink hell. I’ve submitted two complaints through your site which have mysteriously disappeared from my account. And on Twitter the links you send for an online chat only ever lead …

• 
  Marta (@itsmartamoya) reported 26 minutes ago from Merton, England

  @virginmedia I have had replies from a bot but impossible to speak to the agent. I will put a formal complaint if I don’t hear from an agent.

• 
  Ravin 🇹🇹🇬🇧 (@ravinrr80) reported 31 minutes ago from Merton, England

  Hey @virginmedia I already am paying more with this new package I was forced to take to renew my contract recently and now you want to force me to pay £7 MORE a month?! Also why can I not get a human on the phone?! I refuse to pay a penny more. Fix this nonsense.

• 
  RICHARD GRIFFITHS (@Griffo2018) reported 35 minutes ago from Spelthorne District, England

  @virginmedia I have done this now 7 times since 28th Nov without any Virgin service. I just called for the 8th time as I am expecting a new hub today to now be told it’s not coming today . A long list of bad customer service. I am fed up . Don’t use Virgin media as for the customer your left

• 
  Frank Douglas, Hon. PhD. (@fdoug23) reported 41 minutes ago from Merton, England

  Great to see another SNR outage in SW19 @virginmedia and no ‘fix’ date. @Ofcom

• 
  Umar 馬 ➡️ 🇨🇭 (@UF1902) reported 42 minutes ago from Hounslow, England

  @PandemicEU @virginmedia It's been happening for weeks. All I get when I call customer service are excuses.

• 
  Ravinder Judge (@judge_ravinder) reported 44 minutes ago from Hounslow, England

  @Spongette1982 @virginmedia I agree especially when this issue has been ongoing and still not resolved.

• 
  Rana Rahman (@ranaraptor) reported 45 minutes ago from Wandsworth, England

  @virginmedia Do you have a date/time? What is the tech issue? I’m trying to run a business remotely, and Virgin is severely letting me down unfortunately. #virginoutage #virginmediadown

• 
  💋unknown💋 (@unknown45523435) reported 50 minutes ago from Hillingdon, England

  Virgin media down all over it seems… need #Internet what’s wrong with you @virginmedia

• 
  peter james wigley (@pjwigley) reported 57 minutes ago from Kingston upon Thames, England

  @virginmedia how can you watch catch up on the 360 it’s the worst upgrade I have ever done

• 
  Mitch Manning 💜💙🦁🇺🇦 (@MitchM77) reported 57 minutes ago from Worcester Park, England

  @neilpr85 @virginmedia Yes, this! Oh and now O2 have told me I might lose signal over 24hrs as they’re doing some works. So no mobile data for me either! I feel like I’ve jumped in a time machine and have gone back to 1990!! 😫

• 
  Sema Kaya Ocakoglu (@Semykaya) reported 57 minutes ago from Merton, England

  @virginmedia Customer services are unexperienced and not read to help also. They keep repeating same things

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 58 minutes ago from West Molesey, England

  @virginmedia My problem is that the fix time is 24 hours! That’s really not ok

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  oodaluke 🇺🇦🇪🇺 (@oodaluke) reported 2 minutes ago

  @virginmedia @D4N7O Rubbish, not working here either

• 
  biomulv (@biomulv) reported 8 minutes ago

  @asanchadev @virginmedia Company provided £25 router is ****. Shocker ..... Get a decent mesh.

• 
  John Miles (@WHUbluesman) reported 8 minutes ago

  @virginmedia @D4N7O Not working here

• 
  James (@jamestaylor1) reported 11 minutes ago

  @KenWhittall68 @virginmedia It was the same on sky. Not down to Virgin

• 
  Ron Rosenhead (@ronrosenhead) reported 12 minutes ago

  Hey @virginmedia - yet ANOTHER outage HA54ED. How many more will there be? My elderly mother in law had no TV for 10 days recently. You gave her compensation. How about proper service? Not good enough. Please contact me.

• 
  Matt (@Ochai_Muse) reported 12 minutes ago

  @virginmedia @Bomber19631 Sky sports + channels not working whats going on

• 
  Kathy Miller (@KathyMi25429227) reported 12 minutes ago

  How long outage in CR02BG please @virginmedia on hold for forever.. shocking customer service...

• 
  Matt ⚡️ (@MattOfTheSouth) reported 16 minutes ago

  @virginmedia any reason why I can't get gig2 as a gig1 customer? Is it only available to new customers? Ridiculous if so. Postcode checker says it's available on my postcode if I was to order a new package?

• 
  Evasive (@tcevasive) reported 22 minutes ago

  @ziocto ok i think its just virgin media is shite then bc everyone i know with bad ping is on virgin

• 
  Scotty Loadinson (@Pandor1caOpens) reported 24 minutes ago

  @virginmedia Once again your internet service in The Stoke on Trent area is atrocious. How many times am I going to have to perform a speed test to find out I'm not getting what we pay for? Boost the WiFi in Stoke-On-Trent & keep it consistent or we find another internet provider