Virgin Media outages and service status in Shepperton, England

Problems in the last 24 hours in Shepperton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shepperton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Shepperton, England

The most recent Virgin Media outage reports came from the following cities: Slough, Southall, Hammersmith, Weybridge, Brentford, Northolt, Walton-on-Thames, Addlestone, Hounslow, Wandsworth, Ashtead, Tadworth, Kingston upon Thames, Hayes, and Leatherhead.

City	Problem Type	Report Time
Slough	Internet	1 hour ago
Slough	Internet	3 hours ago
Southall	Internet	4 hours ago
Slough	Internet	4 hours ago
Slough	Internet	5 hours ago
Hammersmith	Internet	7 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Shepperton, England

Latest outage, problems and issue reports in Shepperton and nearby locations:

• 
  Mark Ryan (@MarkGRyan) reported 7 minutes ago from Ealing, England

  Once again @virginmedia let us down with internet in W13 area ... not a good service at all

• 
  Andrew Wood (@andrewlwood) reported 7 minutes ago from Hounslow, England

  @virginmedia another outage in Tw8. This has been a regular problem over the last three weeks. It’s messing with my business and now my family movie night. Are you aware, and when will it be sorted?

• 
  SusannJerry (@MrsJerryTweets) reported 15 minutes ago from Hounslow, England

  @virginmedia broadband down since 7am today and intermittent for a week. Your customer phone line cuts off. You are adding 10% to my monthly bill for an appalling Service. What is the excuse?

• 
  Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported 17 minutes ago from Merton, England

  @virginmedia Your status and service checkers aren’t working. There is clearly a problem, somebody please offer assistance and not meaningless and not working URLs

• 
  Bhavin (@Bhavinmaru2020) reported 19 minutes ago from Hillingdon, England

  @virginmedia I am loosing signal intermittently. Not great!

• 
  Jeff Brown (@fadermonkeyking) reported 19 minutes ago from Richmond, England

  @virginmedia Second tweet! Trying to cancel appointment. App only lets me reschedule, not cancel.

• 
  Jason Hier (@jasonhier) reported 22 minutes ago from Ealing, England

  @virginmedia Is service in London W13 working?

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 22 minutes ago from West Molesey, England

  @virginmedia The service page doesn’t work, or says there are no known faults. I’ve been going round in circles with this all week 🤬

• 
  Patrick Smith (@P4TTL) reported 26 minutes ago from Chertsey, England

  @virginmedia Yep, no issues in the area. Everything was working up until about an hour ago, and now the Internet has gone very sporadic and constantly disconnecting, as shown by the ping test.

• 
  Sema Kaya Ocakoglu (@Semykaya) reported 28 minutes ago from Merton, England

  @virginmedia Customer services are unexperienced and not read to help also. They keep repeating same things

• 
  Charbster (@charbster) reported 35 minutes ago from Wandsworth, England

  @virginmedia do you have website issues? Chat function not responding.

• 
  Jeff Brown (@fadermonkeyking) reported 38 minutes ago from Richmond, England

  @virginmedia I’m trying to cancel an engineer appt next week. Followed online instructions but only option I get is to re-book for a different time. No option to cancel. And I don’t have time to wait for a response from you if I phone! Help!

• 
  Urban Edge Capital (@UrbanEdgeCapit1) reported 41 minutes ago from Brentford, England

  @virginmedia Can you please fix the broadband in the NW9 0TE area. Its been 5 days already. 😪

• 
  John T Davies 💙🇺🇦💛 (@jtdavies) reported 46 minutes ago from Ealing, England

  @virginmedia We had issues last month, a nice engineer came (Mohamed) and said it was a local problem. I reported it on the phone again on Tuesday (Aqeelah), she said there are local problems (again). I fed up wit this, it’s been a week of impossible internet, day and night!

• 
  itsnotOK (@itsnotO56763609) reported 49 minutes ago from Spelthorne District, England

  @virginmedia when are you going to return my call. Phoned customer service on Thursday, Aggie promised to call back, but still hasn't 😕

• 
  traymca 💙 (@traymca) reported 51 minutes ago from Worcester Park, England

  @virginmedia this is getting ridiculous now! What’s happening with your service again today!!! Trying to watch on @BBCiPlayer and it buffers every 30 seconds!! Can’t watch anything and accessing websites including your own is so painful #virginmediadown #virginmedia

• 
  Paul Smith (@paulhelpspeople) reported 51 minutes ago from Twickenham, England

  When you cancel services with a company, because you are fed up with crazy price increases, but the next day get some ultra pushy sales guy from an overseas office try to argue they can do it better, when will they ever learn, no means no. @virginmedia you are the absolute worst!

• 
  Tim Hole (@TimHole) reported 53 minutes ago from West Molesey, England

  @virginmedia Thank you. Just tried an old handset and still no SMS or phone calls can be received. Please help, its already caused a few problems.

• 
  Ravinder Judge (@judge_ravinder) reported 53 minutes ago from Hounslow, England

  @Spongette1982 @virginmedia I agree especially when this issue has been ongoing and still not resolved.

• 
  itsnotOK (@itsnotO56763609) reported 59 minutes ago from Spelthorne District, England

  @virginmedia Why do you make it impossible to downgrade packages? Choosing "change package" only allowed was upgrade. Talk to customer service, they say they're only allowed to upgrade. Is the only possible to reduce package by cancelling?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ndbchnn (@ndbchnn) reported 11 minutes ago

  @virginmedia @virginmedia can you please update me on the service in m30 - it’s been 48 hours no wifi, heating or television.

• 
  Martin Lawton (@MartinLawton) reported 11 minutes ago

  @virginmedia What is the point, your website keeps saying you are looking into it and keeps changing the fix time, you will just say the same. 😐

• 
  Lee Black (@leeb9972) reported 12 minutes ago

  @virginmedia Dundee DD4 area, limited broadband, any issues you are aware of, i might need an engineer :(

• 
  Shaun Todd (@Redveee) reported 13 minutes ago

  @mobily_uk @virginmedia I renewed recently with a few clicks online cause I had to replace my Tivo box for a TV 360 box. I was out of contract and paid £104 for 2 months, new bill for same service is now £64, less than what I was paying in contract. After 12 months it goes up to £69.

• 
  GrumpyByName 🇮🇱 (@LessGrumpy) reported 13 minutes ago

  @IanSlaterPhoto1 @BrydonN2 Absurd. One of the reasons I’ve never left virgin media is that they were the only fibre to the door operator round here till recently.

• 
  mancs boi (@DjmarkieT) reported 14 minutes ago

  @TheSun @DailyMirror @ManchesterEven why is no one reporting about the fact virgin media broadband and TV has been down since 2pm friday with no updates to customers an absolute joke! #virginmedia

• 
  stufaz (@FazStuart) reported 15 minutes ago

  @ChrisWales61 @virginmedia Theyre awful

• 
  Marc Adams Reacts (@MarcReacts) reported 15 minutes ago

  @virginmedia hi I have an issue tried to dm you my account is down please help

• 
  DH (@hdpoolie) reported 17 minutes ago

  @mobily_uk @virginmedia It's ******* stupid 5/6 of the last times I've actually ended up paying less for more also. If they offered me the same in the first place they'd be better off!

• 
  Gerbil (@f4ckiam) reported 18 minutes ago

  I feel like I'm on a complaining streak but here goes: This one is for @O2 I have been a loyal customer since the switch-over of Virgin Media customers. I barely use data. So, I've been more than happy with my £9.73/month tariff. The data is unimportant. Unlimited calls/texts is