Virgin Media

Virgin Media Outage Report in Shepperton, Surrey, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Shepperton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shepperton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Shepperton, Surrey, England 03/01/2026 12:05

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Shepperton, Surrey, England

The most recent Virgin Media outage reports came from the following cities: London, Richmond, Paddington, Wembley, Woking, Hammersmith, Northolt, Hampstead, Redhill, Hounslow, Wandsworth, Hayes, Maidenhead, Egham and Uxbridge.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomRichmond Internet
United KingdomLondon Internet
United KingdomPaddington Internet

Community Discussion

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Virgin Media Issues Reports Near Shepperton, England

Latest outage, problems and issue reports in Shepperton and nearby locations:

  • rorpr rachel o'reilly (@rorpr) reported from Dorking, England

    Hi @virginmedia just wondering why after upgrading to faster speed, new hub and more money each month why our internet signal is worse than it was before?

  • MrBriggsie James 'Jimmy' Briggs (@MrBriggsie) reported from London, England

    @BBCWatchdog #treatloyaltylikeroyalty @virginmedia new customers pay 50% less than what I pay for Broadband and I’ve been a customer for 5 years plus!!

  • Veevs Veevs 🇵🇪 (@Veevs) reported from Richmond, England

    @BBCWatchdog #treatloyaltylikeroyalty @virginmedia prices continually increasing and no discount for loyal customers! I’ve been with them 20 years! Won’t remove landlines which are never used and all I get are nuisance calls!

  • saschlike Captain Morgan-Evans (@saschlike) reported from London, England

    Who needs a man when Virgin Media goes down on me everyday

  • rattyliveshere Kim Ronaldson (@rattyliveshere) reported from Guildford, England

    @virginmedia thank you for the reply... my home number is ex-directory and has been for years, how do i cancel this service please?

  • DannMustDie Dan of Rivia 🐉 (@DannMustDie) reported from Richmond, England

    Second day in a row my internet has cut out mid stream at 9pm at night. What the **** @virginmedia ?

  • FrTedCrilly MarkusOreillius (@FrTedCrilly) reported from Old Windsor, England

    @virginmedia Paid for sky sports, not getting HD, TiVo box has issues dropping sound needing reboot and channels missing! Call me!

  • FrTedCrilly MarkusOreillius (@FrTedCrilly) reported from Old Windsor, England

    @virginmedia Service issues would not affect the box or lack of hd

  • olgabudimir Olga (@olgabudimir) reported from Wandsworth, England

    @virginmedia hanging in the phone for 17 mins to get technical help. Tried all the online solutions and still have issues. Anyone online able to help?

  • margarethines1 mags (@margarethines1) reported from Kensington, England

    @virginmedia why’s you automated payment system not working!!!! 😡

  • FrTedCrilly MarkusOreillius (@FrTedCrilly) reported from Old Windsor, England

    @virginmedia have been on ‘hold’ for over 24 hours now, time to cancel my contract! Our box is buggered and we have missing channels, no point staying on.........

  • antonypatrickuk Antony Patrick Assoc (@antonypatrickuk) reported from Merton, England

    @virginmedia service has been out since Monday, and still no information from you as to what the problem is, nor when it will be fixed! No notification to advise of issues! To quote your #StayConnected hashtag, it’s a bit hard when you can’t connect! What’s going on?

  • remecampos reme campos (@remecampos) reported from Kensington, England

    @virginmedia no wifi since yesterday. Again. Any ideas what the problem may be?

  • jayp171 jayesh Patel (@jayp171) reported from Maidenhead, England

    @virginmedia is there a problem with WiFi in the Maidenhead area?

  • MaxwellPerris Maxwell Perris (@MaxwellPerris) reported from Maidenhead, England

    @virginmedia That you don't have enough staff to meet customer demand, apparently you don't have a complaints team and a £20 credit should solve all our problems. We never had this issue when we were with @SkyBroadband

  • jayp171 jayesh Patel (@jayp171) reported from Maidenhead, England

    @virginmedia is there a problem in the Maidenhead area?

  • gorgeousuk A҈n҈n҈a҈b҈e҈l҈l҈e҈ H҈i҈l҈l҈ (@gorgeousuk) reported from London, England

    Virgin media down again. My husband is trying to work from home, I was trying to do some work before I go to work. No television either - rubbish service. #virginmedia

  • MiriLopezMusic Miranda López (@MiriLopezMusic) reported from Wandsworth, England

    @virginmedia my wifi is down AGAIN for like the 5th time this year but it doesn’t say there are any issues on the app (SW18)

  • rugfoot Richard Gray (@rugfoot) reported from Ealing, England

    @virginmedia broadband in w139LS seems to be down. Known issues? Reconnection eta? Virgin broadband

  • emmyreay Emma Reay (@emmyreay) reported from Ealing, England

    @virginmedia Have technical issues with my TV service (for 3 days) which cannot be fixed by going through help online, I can’t get through on the phone as it says your call centres are closed and texts me a link to your help page, how can I get this sorted please?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • lemonjellii Paul Garner (@lemonjellii) reported

    @virginmedia This is what your service checker is saying, but I reboot the hub 3-5 times a day and still there are problems. So I would like a replacement hub.

  • iDoBuyInDubai iDoBuyInDubai (@iDoBuyInDubai) reported

    @MissBio_letti @virginmedia It's just weird that ppl cry on twitter because their Internet doesn't work. I mean, I would be annoyed too but taking care of a baby wouldn't be the first thing I would care about.

  • SandraIronside Sandra Ironside (@SandraIronside) reported

    @virginmedia when will Virgin be educating themselves about dementia and how to support these customers and their families if there is a problem? Today I’ve seen no evidence they care.

  • johnvasili1 VAS (@johnvasili1) reported

    @virginmedia So that will be 14 days that you have been unable to provide a service that we pay for. What's happend to virgin, was with you for 10 years no issues moved property and nothing has ever worked and your cust service has been terrible.

  • mybreakingviews My Breaking Views (@mybreakingviews) reported

    Virgin Media is the absolute worst company I have ever had to deal with in my life.

  • SwannyMediaMan Dave Swanton(Swanny) (@SwannyMediaMan) reported

    @virginmedia Said there was an issue!

  • OnlyMully Sam Mulligan (@OnlyMully) reported

    @virginmedia This customer Sevice is not acceptable

  • HistoryShawV Vinnie Shaw 🇺🇦 (@HistoryShawV) reported

    Is there a worse broadband provider than @virginmedia? Spends more time down than actually working

  • a_brame andrew brame (@a_brame) reported

    @virginmedia Awful service

  • MCR_ADM Adam🍺 (@MCR_ADM) reported

    @lufc_ben @virginmedia Works fine my laptop. Same process. Just the app. Sky sports app on iPhone doesn't work.