Virgin Media outages and service status in Shepperton, England

Problems in the last 24 hours in Shepperton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shepperton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Shepperton, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Greenford, Richmond, Ealing, Hayes, Woking, Southall, Walton-on-Thames, Hounslow, Ashtead, Epsom, Addlestone, Feltham, Kingston upon Thames, and Wandsworth.

City	Problem Type	Report Time
Hammersmith	Wi-fi	4 hours ago
Hammersmith	Internet	4 hours ago
Greenford	Internet	23 hours ago
Hammersmith	Wi-fi	23 hours ago
Richmond	Internet	1 day ago
Hammersmith	Wi-fi	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Shepperton, England

Latest outage, problems and issue reports in Shepperton and nearby locations:

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 4 minutes ago from West Molesey, England

  @virginmedia My problem is that the fix time is 24 hours! That’s really not ok

• 
  itsnotOK (@itsnotO56763609) reported 6 minutes ago from Spelthorne District, England

  @virginmedia when are you going to return my call. Phoned customer service on Thursday, Aggie promised to call back, but still hasn't 😕

• 
  MegaDan, #GeneralElectionNow 3.5%, #FBPE, #FBPPR (@amiwrong82) reported 9 minutes ago from Worcester Park, England

  Appalling from @virginmedia today! The whole network in shambles today, no one working from has been able to do anything! Just spent 40 minutes listening to Footlose in their phone queue and as I got to the front, they put the phone on me! Absolute shambles!

• 
  Shasa Colson (@THE_COLSON) reported 15 minutes ago from Merton, England

  @O2 Hi, I've been going around in circles for weeks. I'm an O2 and Virgin Media customer. I'm supposed to be in a Vilt package but mu data hasn't been doubled on the o2 end. Can this please be sorted asap

• 
  Joana (@JoanaLoGomes) reported 15 minutes ago from Merton, England

  Hey @virginmedia. Any chance the Broadband issue is getting fixed soon in SW17? I’m working from home tomorrow, so this is a bummer really!

• 
  R. Aaron (@aaronuart) reported 20 minutes ago from Merton, England

  @virginmedia I rebooted, called the number, it says there is a known issue in my area and engineers are working on it. Does this take 5 days to fix? I try the status online and it tells me everything is fine but it isn’t. Is there anyone looking at this. I’ve never had an issue last this long

• 
  Robert Hallam (@Robertfhallam) reported 32 minutes ago from Spelthorne District, England

  @virginmedia why oh why everytime I want to watch footie on Sky sports Red button it never ever works!!

• 
  Andy Walker (@educationforum) reported 33 minutes ago from Worcester Park, England

  @virginmedia Your customers pay enough to expect 24 hour support. Do better.

• 
  ≡xtr≡m≡pcuk 🔜 #i69 🤟 (@ExtremePCUK) reported 34 minutes ago from Hillingdon, England

  @virginmedia ABSOLUTELY TERRIBLE SERVICE! I’ve worked with major computer and ISP’s over my time but by far Virgin Media is the worst! I pay £111 a month and not one person can help. Intermittent internet for a month but they say just wait another week it may be back on!

• 
  Geoff Rogers (@GeoffRogersEU) reported 36 minutes ago from Hersham, England

  @virginmedia @FeelitWorking I think the OP is airing his frustration at the fact that he has to ask for discount at the end of the contract. VM does not do this with its business customers (I know as a former very satisfied business customer) so why should it apply to consumers? To be fair, Sky, BT, Talk…

• 
  J (@not_on_fire) reported 38 minutes ago from Epsom, England

  @virginmedia broadband not working since late last night and your website appears to be down. What’s going on?

• 
  Raynes Park Lib Dems (@RPLibDems) reported 42 minutes ago from Merton, England

  @virginmedia @RichMeader Could the web page be updated with the fix date please so people can plan accordingly?

• 
  Jacqson (@JacquelineCabl9) reported 46 minutes ago from Spelthorne District, England

  @virginmedia How do I cancel without more incurred costs and wasted time

• 
  mara penzo (@magma62) reported 47 minutes ago from Brentford, England

  @virginmedia I know where to check, thanks! My problem still persist! It's Friday night and I have no Internet?! Why? They have been carrying out works for weeks now. I think I need a compensation. Why am I paying money for no service?

• 
  jrd1982 (@thefitebegins) reported 48 minutes ago from Hillingdon, England

  @virginmedia Yet again Virgin Media is down and yes I have tried the checker. Why are services with VM constantly going down across the UK?

• 
  Trevor (@TRSafcw) reported 49 minutes ago from Headley, England

  @Leemhammond @virginmedia Same on Now TV, must be a Sky issue.

• 
  Ravinder Judge (@judge_ravinder) reported 52 minutes ago from Hounslow, England

  @virginmedia Different messages every time. Mainly Connections issues, I have switched, rebooted and checked all day today…nothing!!!

• 
  Kwame Gyamfi (@Kwame916) reported 53 minutes ago from Wandsworth, England

  Virgin Media - you've started with your poor connection bollocks again? It's been a good few month. You were doing well. #VirginMedia #SW11

• 
  Fred 🇻🇨🤌🏽 (@Hairouna92) reported 53 minutes ago from Richmond, England

  @virginmedia Still down! Not sure what I'm paying for at this point

• 
  John T Davies 💙🇺🇦💛 (@jtdavies) reported 55 minutes ago from Ealing, England

  @virginmedia We had issues last month, a nice engineer came (Mohamed) and said it was a local problem. I reported it on the phone again on Tuesday (Aqeelah), she said there are local problems (again). I fed up wit this, it’s been a week of impossible internet, day and night!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Peter Totays (@p_tar) reported 5 minutes ago

  @LouiseMensch @virginmedia @Benleo The worst company!

• 
  Ex-Fedupcivvy (@Fedupcivvy) reported 8 minutes ago

  @obbsie @virginmedia Everyone I know who used to be with @virginmedia has moved to another provider having experienced the same rubbish service you're getting. Banged on my door a few weeks ago, got sent packing, told the sales person I'd rather go totally offline than use them

• 
  786 (@TS7319) reported 10 minutes ago

  @Benleo @virginmedia Virgin Media couldnt fix my internet broadband after 3 engineer visit and they broke my wardrobe and i switched to EE which is better

• 
  Howard Freeman (@rwfc236) reported 11 minutes ago

  @virginmedia Internet down again, TV Down last week, problems are happening too often to be comfortable, perhaps the time has come to review my provider, there are many companies who chase me, I have resisted so far, but these mounting issues are too much

• 
  Nigel XYY man (@NigelXYYMan) reported 16 minutes ago

  @Benleo It's a long time since I was on virgin media. They had just taken over from ntlworld. It used to annoy me that they could never get TV, broadband and phone working together at the same time.

• 
  Nick Burgin - Horror Writer (@burgs2010) reported 24 minutes ago

  @Mccartney2Phil @virginmedia Down for 8 days. Started our contract last Wednesday and still haven't been able to watch TV 😡

• 
  Kate Stevens (@katehub1960) reported 27 minutes ago

  @virginmedia My TV service is still not working. There is no signal and i have tried every ‘fix’ recommended please can you send an engineer….

• 
  AirDribblePrick (@AirDribblePrick) reported 29 minutes ago

  @garyb007 @Benleo They couldn't care less about loyalty, that's why all the new customers get the best deals and loyal customers end up paying double. **** @virginmedia scum company.

• 
  godisgood (@ed2dfc1b030e4cb) reported 32 minutes ago

  @Benleo @virginmedia I went to the ombudsman who was great I got £75 compo after virgin still took higher monthly rate after I cancelled 4 months before they’re the worst of the worst Indian call centre don’t get back when they said wasted hours

• 
  Holeshot BMX (@HoleshotBMX) reported 34 minutes ago

  @Benleo @virginmedia Glad I’ll never be using Virgin media