Virgin Media outages and service status in Shepperton, England

Problems in the last 24 hours in Shepperton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shepperton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Shepperton, England

The most recent Virgin Media outage reports came from the following cities: Wandsworth, Hounslow, Southall, Northolt, Hammersmith, Slough, Twickenham, Uxbridge, Greenford, Addlestone, Brentford, Windsor, Chertsey, Sutton, and Isleworth.

City	Problem Type	Report Time
Wandsworth	Internet	2 days ago
Hounslow	Internet	3 days ago
Southall	Internet	3 days ago
Southall	Internet	3 days ago
Northolt	Internet	3 days ago
Hammersmith	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Shepperton, England

Latest outage, problems and issue reports in Shepperton and nearby locations:

• 
  Deano (@Deano1969) reported 2 minutes ago from Wandsworth, England

  @virginmedia So. Would you like me to provide details of the complaint? My reference number maybe? Somewhere to direct message? Or do I just waste a huge amount of time hanging on the line to get back to where I started?

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 4 minutes ago from West Molesey, England

  @virginmedia My problem is that the fix time is 24 hours! That’s really not ok

• 
  Joana (@JoanaLoGomes) reported 5 minutes ago from Merton, England

  Hey @virginmedia. Any chance the Broadband issue is getting fixed soon in SW17? I’m working from home tomorrow, so this is a bummer really!

• 
  Jacqson (@JacquelineCabl9) reported 6 minutes ago from Laleham, England

  @spudbishop666 @virginmedia It is They still haven't resolved the problem from last year @02mobile1 is as bad

• 
  Stephen Champion (@Champs707007) reported 7 minutes ago from Wandsworth, England

  Really losing my patience with Virgin media now. Down for 8 days been told 3 times it’ll be fixed within 24 hours but won’t send an engineer out

• 
  R. Aaron (@aaronuart) reported 11 minutes ago from Merton, England

  @virginmedia I rebooted, called the number, it says there is a known issue in my area and engineers are working on it. Does this take 5 days to fix? I try the status online and it tells me everything is fine but it isn’t. Is there anyone looking at this. I’ve never had an issue last this long

• 
  (An)TonyM 🇺🇦 (@wowbaggerish) reported 12 minutes ago from Epsom and Ewell District, England

  @virginmedia Yes, apparently you have an engineer working on it. If hoping the 20 hour estimated fix time is overly pessimistic!

• 
  Staffora (@staffora) reported 18 minutes ago from Kingston upon Thames, England

  @virginmedia is there an known outage in KT2 area? Have no broadband or TV.

• 
  Sema Kaya Ocakoglu (@Semykaya) reported 19 minutes ago from Merton, England

  @virginmedia Customer services are unexperienced and not read to help also. They keep repeating same things

• 
  Richard 🏳️‍🌈 (he/him) (@Paul___SW18) reported 20 minutes ago from Wandsworth, England

  Hey @O2 just struggled down to the shopping centre to take advantage of the @GreggsOfficial free hot drink & treat offer, via my @virginmedia account, (available until 0000 tomorrow apparently) but got here, and offers have disappeared from app or come up as ‘sold out’ 🤬🤬🤬🤬

• 
  Umar 馬 ➡️ 🇨🇭 (@UF1902) reported 24 minutes ago from Hounslow, England

  @PandemicEU @virginmedia It's been happening for weeks. All I get when I call customer service are excuses.

• 
  Stuart the Copywriter (@StuartTarn) reported 32 minutes ago from Spelthorne District, England

  A combination of @OpenreachHelp‘s incompetence by cutting through the internet cable outside my house and @virginmedia no showing for an engineering visit to fix it has me having to run my business through my phone hotspot until Friday. That’s if they show up, of course.

• 
  Marco Olevano, CFA (@MarcoOlevano) reported 37 minutes ago from Hounslow, England

  @virginmedia Hi, no i have checked and the service is good. Have called your help desk who will be sending out an engineer

• 
  🎤Toby Gilles🎤 (@tobygilles) reported 43 minutes ago from Hounslow, England

  Has anyone with @virginmedia got the @SkySports red button working? I genuinely think it’s never worked for me and I’ve had Virgin for about 5 years now. I just wanna watch #Watfordfc. I’m paying enough, why do I not get the service?

• 
  Fred 🇻🇨🤌🏽 (@Hairouna92) reported 46 minutes ago from Richmond, England

  @virginmedia Still down! Not sure what I'm paying for at this point

• 
  John carroll (@Johnboy82903002) reported 47 minutes ago from Brentford, England

  @virginmedia Good morning, This is the 3rd day with no broadband. You have conflicting messages as to whether there is an issue or not, and whether it has been fixed or not. I have been unable to speak to anyone or log a call out. Can someone please help

• 
  Rana Rahman (@ranaraptor) reported 48 minutes ago from Wandsworth, England

  @virginmedia My so called ‘ultrafast, reliable fibre-optic broadband’ has been down all day (!). Unacceptable 😡

• 
  Rana Rahman (@ranaraptor) reported 50 minutes ago from Wandsworth, England

  @virginmedia My broadband is finally back on. But after this latest horrific outage, I am now actively searching for a new provider. #virginoutage

• 
  Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported 54 minutes ago from Merton, England

  @virginmedia your system says it can’t see any fault on my services but that it can’t run a test on them. Something is wrong clearly, please offer me some support so I can begin my working day at some point.

• 
  RICHARD GRIFFITHS (@Griffo2018) reported 59 minutes ago from Spelthorne District, England

  @virginmedia I have done this now 7 times since 28th Nov without any Virgin service. I just called for the 8th time as I am expecting a new hub today to now be told it’s not coming today . A long list of bad customer service. I am fed up . Don’t use Virgin media as for the customer your left

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Graeson Laitt (@Laitty) reported 4 minutes ago

  @virginmedia Thanks for the reply, but unfortunately this workaround isn’t suitable. My father is nearly 80 and would not even know what an app is, let alone be able to download one, sign in, enable location services or use a web player.

• 
  Peter Cotton (@pcisaram1956) reported 5 minutes ago

  Any one else out there had problems getting to watch the football onSky Sports through a Virgin Media box today? #virginmedia

• 
  nicolajane (@NJB2874) reported 9 minutes ago

  @kathleenp442 @virginmedia I got this message to pressed dismiss then it loaded up fine. Watched the 3pm games no problem.

• 
  Gamer75𝕏 (@Oldy7519) reported 12 minutes ago

  @virginmedia Fix the ******* red button for the football streams for ***** sake. What the hell are we paying you for ? Useless

• 
  alex jones (@alex___jones) reported 13 minutes ago

  @virginmedia I can’t sign in as my email address has changed. No one at Virgin can be bothered to help. Complained numerous times. Shocking company

• 
  doozerlyn (@doozerlyn) reported 14 minutes ago

  @virginmedia... All replies about red button issue are 'working on getting it fixed'..... Sky boxes working fine.... Been a week now.... Bit of a joke aren't you?? What you going to do to make your customers happy cos empty apologies isn't doing it...

• 
  Gary Jackson 🇺🇦 🍻🎙📻 (@Gary_P_Jackson) reported 22 minutes ago

  @virginmedia problem with sky sports red button? Tennis matches bouncing back to main tennis feed

• 
  JulieH (@eirwenjulia) reported 23 minutes ago

  @virginmedia Im not sending a DM, You know there is a problem with interactive services on Sky Sports, I have had no access for 2 weeks. Im paying for services to Virgin which Im not getting. Tmrw Im getting legal advice, I have all my evidence, enougb is enough. Its shambolic.

• 
  Liam B 🦉 (@Lbriggs88) reported 24 minutes ago

  Absolute joke @virginmedia red button not working for the matches🖕🏻

• 
  Graeson Laitt (@Laitty) reported 24 minutes ago

  @virginmedia He relies on his television to watch Sky Sports. That is the service he pays for, and at the moment that service has failed him. Please can you confirm what the actual fault is and when you expect Sky Sports through Virgin TV to be working again?