Virgin Media outages and service status in Shepperton, England
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Virgin Media generated 2 outage signals in the last 24 hours around Shepperton, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Apr 13, 2:11 PM GMT+1.
- Internet (67%)
- Wi-fi (15%)
- Total Blackout (11%)
- TV (4%)
- E-mail (3%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Shepperton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shepperton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Shepperton, England
The most recent Virgin Media outage reports came from the following cities: Hammersmith, Southall, Brentford, Hounslow, Wandsworth, Slough, Ashtead, Tadworth, Kingston upon Thames, Walton-on-Thames, Hayes, Leatherhead, Merton, Greenford, and Ashford.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
|
Internet | 6 hours ago |
|
Southall
|
Total Blackout | 24 hours ago |
|
Hammersmith
|
Total Blackout | 1 day ago |
|
Hammersmith
|
Internet | 2 days ago |
|
Hammersmith
|
Total Blackout | 2 days ago |
|
Brentford
|
Internet | 2 days ago |
Nearby cities with recent reports
15 recent signals
2 recent signals
2 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Shepperton, England
Latest outage, problems and issue reports in Shepperton and nearby locations:
-
Nia Wyn Thomas (@niawynthomas) reported from Richmond, England@virginmedia Thanks for replying. My wifi was down but seems to have sorted itself out. Visit is due on Friday.
-
Shaun (@Shaun1799) reported from Kingston upon Thames, England@virginmedia having problems with my wifi would you help me out
-
Jeff Brown (@fadermonkeyking) reported from Richmond, England@virginmedia I’m trying to cancel an engineer appt next week. Followed online instructions but only option I get is to re-book for a different time. No option to cancel. And I don’t have time to wait for a response from you if I phone! Help!
-
Marta (@itsmartamoya) reported from Merton, England@virginmedia I have had replies from a bot but impossible to speak to the agent. I will put a formal complaint if I don’t hear from an agent.
-
Rana Rahman (@ranaraptor) reported from Wandsworth, England@virginmedia It’s still not working!! I have this message from your site, “There's a broadband issue in SW11 XXX. Thanks for your patience while we work to fix things as quick as we can. You've registered that an area fault causing a loss of broadband service is affecting you.”
-
Rana Rahman (@ranaraptor) reported from Wandsworth, England@virginmedia My broadband is finally back on. But after this latest horrific outage, I am now actively searching for a new provider. #virginoutage
-
(An)TonyM 🇺🇦 (@wowbaggerish) reported from Epsom and Ewell District, England@virginmedia Yes, apparently you have an engineer working on it. If hoping the 20 hour estimated fix time is overly pessimistic!
-
Rana Rahman (@ranaraptor) reported from Wandsworth, England@virginmedia Do you have a date/time? What is the tech issue? I’m trying to run a business remotely, and Virgin is severely letting me down unfortunately. #virginoutage #virginmediadown
-
itsnotOK (@itsnotO56763609) reported from Spelthorne District, England@virginmedia Why do you make it impossible to downgrade packages? Choosing "change package" only allowed was upgrade. Talk to customer service, they say they're only allowed to upgrade. Is the only possible to reduce package by cancelling?
-
Jason Hier (@jasonhier) reported from Ealing, England@virginmedia Is service in London W13 working?
-
≡xtr≡m≡pcuk 🔜 #i69 🤟 (@ExtremePCUK) reported from Hillingdon, England@virginmedia ABSOLUTELY TERRIBLE SERVICE! I’ve worked with major computer and ISP’s over my time but by far Virgin Media is the worst! I pay £111 a month and not one person can help. Intermittent internet for a month but they say just wait another week it may be back on!
-
🎤Toby Gilles🎤 (@tobygilles) reported from Hounslow, EnglandHas anyone with @virginmedia got the @SkySports red button working? I genuinely think it’s never worked for me and I’ve had Virgin for about 5 years now. I just wanna watch #Watfordfc. I’m paying enough, why do I not get the service?
-
Joana (@JoanaLoGomes) reported from Merton, EnglandHey @virginmedia. Any chance the Broadband issue is getting fixed soon in SW17? I’m working from home tomorrow, so this is a bummer really!
-
Stuart the Copywriter (@StuartTarn) reported from Spelthorne District, EnglandA combination of @OpenreachHelp‘s incompetence by cutting through the internet cable outside my house and @virginmedia no showing for an engineering visit to fix it has me having to run my business through my phone hotspot until Friday. That’s if they show up, of course.
-
jrd1982 (@thefitebegins) reported from Hillingdon, England@virginmedia Yet again Virgin Media is down and yes I have tried the checker. Why are services with VM constantly going down across the UK?
-
Mitch Manning 💜💙🦁🇺🇦 (@MitchM77) reported from Worcester Park, England@neilpr85 @virginmedia Yes, this! Oh and now O2 have told me I might lose signal over 24hrs as they’re doing some works. So no mobile data for me either! I feel like I’ve jumped in a time machine and have gone back to 1990!! 😫
-
R. Aaron (@aaronuart) reported from Merton, England@virginmedia I rebooted, called the number, it says there is a known issue in my area and engineers are working on it. Does this take 5 days to fix? I try the status online and it tells me everything is fine but it isn’t. Is there anyone looking at this. I’ve never had an issue last this long
-
-
R. Aaron (@aaronuart) reported from Merton, England@virginmedia I have had internet issues since September last year I have called up too many times to count and once again internet is out in SW19 and now you want to rise your prices. Please can I get a solution and not one that means a technician cancels last min today!!
-
☆ Liezel ☆ (@liezel_t) reported from Merton, England@virginmedia Well, no one bothered to turn up, called to chase and still not here past the time they told me on the phone they would arrive. Usual excellent service I have come to know from you 🥳
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Connor (@ConnorH_20) reported@virginmedia Intermittent signal in your area for days now. Keep disconnecting and connecting, and extremely laggy. Awful Broadband.
-
Jane Samuels (@janeamanda67) reported@virginmedia I have already done that multiple times and there is an issue in my area, which was confirmed by customer services, but taking 10 days to rectify it is not acceptable
-
Caroline Masden (@Carolineforaday) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Best_IPTV23 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies
-
Alistair Drummond (@adrum1983) reported@misselledee @virginmedia I was out of contract and had to ask 3 times to be disconnected, they continued to charge me and said it wasn’t their problem when I complained they’d overcharged by £120. Never ever again!!
-
jambino (@Jambino6_) reported@virginmedia YAP YAP “problems in my area yap yap” same problems every week mate, same ****** response on the phone oh I’ll do test blah blah blah. Horrible customer service, horrible wifi 🥱
-
Shaun (@shauny67) reported@virginmedia @ldp17470 Not a virgin issue perform a full power cycle by holding the front power button for 10 seconds, unplugging the power cable for 30–60 seconds, then plugging it back in.
-
caitlin ¹ (@caitlinemrose4) reportedi have the worst internet on planet earth man let this be your warning to never pay for virgin media
-
Harry john (@ahmedbella19101) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Best_IPTV30 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies 🇺🇸🇬🇧🇫🇷
-
Hank (@Hank83416250473) reported@TrapitJon @virginmedia Shocking mste, been down since Friday, got a fix time and date of tomorrow at 4pm
-
Martin Lawton (@MartinLawton) reported@virginmedia without a doubt one of the worst companies to deal with, put your bills up to say services need improving and they get worse