Virgin Media outages and service status in Shepperton, England

Problems in the last 24 hours in Shepperton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shepperton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Shepperton, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Walton-on-Thames, Woking, Northolt, Wandsworth, Greenford, Richmond, Ealing, Hayes, Southall, Hounslow, Ashtead, Epsom, Addlestone, and Feltham.

City	Problem Type	Report Time
Hammersmith	Phone	8 hours ago
Hammersmith	Internet	9 hours ago
Hammersmith	Internet	13 hours ago
Walton-on-Thames	Wi-fi	15 hours ago
Hammersmith	Internet	19 hours ago
Hammersmith	Wi-fi	21 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Shepperton, England

Latest outage, problems and issue reports in Shepperton and nearby locations:

• 
  Mitch Manning 💜💙🦁🇺🇦 (@MitchM77) reported 3 minutes ago from Worcester Park, England

  @neilpr85 @virginmedia Yes, this! Oh and now O2 have told me I might lose signal over 24hrs as they’re doing some works. So no mobile data for me either! I feel like I’ve jumped in a time machine and have gone back to 1990!! 😫

• 
  Chris Shepherd (@shepherd_1972) reported 5 minutes ago from West Molesey, England

  @vmbusinesshelp @vmbusiness I am trying to find out if you had issues on the evening of 15th February. I have been having major buffing issues

• 
  🎤Toby Gilles🎤 (@tobygilles) reported 7 minutes ago from Hounslow, England

  Has anyone with @virginmedia got the @SkySports red button working? I genuinely think it’s never worked for me and I’ve had Virgin for about 5 years now. I just wanna watch #Watfordfc. I’m paying enough, why do I not get the service?

• 
  Mike Fuller (@ninepine) reported 10 minutes ago from Banstead, England

  @virginmedia Talked 150 who managed to change one error message for another! Total #fail so far by @virginmedia

• 
  Tinders (@safctinders) reported 14 minutes ago from Worcester Park, England

  @virginmedia Abysmal service. Pay a premium for this stuff and nothing but aggro; TV freezes, ages to boot up… been sat here 20 minutes and still “starting up”. **** show.

• 
  Mark Ryan (@MarkGRyan) reported 18 minutes ago from Ealing, England

  Once again @virginmedia let us down with internet in W13 area ... not a good service at all

• 
  Staffora (@staffora) reported 23 minutes ago from Kingston upon Thames, England

  @virginmedia is there an known outage in KT2 area? Have no broadband or TV.

• 
  RICHARD GRIFFITHS (@Griffo2018) reported 26 minutes ago from Spelthorne District, England

  @virginmedia I have done this now 7 times since 28th Nov without any Virgin service. I just called for the 8th time as I am expecting a new hub today to now be told it’s not coming today . A long list of bad customer service. I am fed up . Don’t use Virgin media as for the customer your left

• 
  Tom Vincent (@TomboBrewster) reported 26 minutes ago from Egham, England

  Not a great start by @virginhelp @virginmedia Engineer doesn't turn up and now 90mins and waiting on hold to find out what the issue is. Annoying we had to leave @skytv because of their broadband speed in the new house.

• 
  Marco Olevano, CFA (@MarcoOlevano) reported 26 minutes ago from Hounslow, England

  @virginmedia good evening, been battling with intermittent connectivity issues on your fibre broadband last 2 months. Have called your technical team before who just make you do the old school reboot which hasn't helped. Not quite sure why i am paying for a service not working

• 
  R. Aaron (@aaronuart) reported 37 minutes ago from Merton, England

  @virginmedia I rebooted, called the number, it says there is a known issue in my area and engineers are working on it. Does this take 5 days to fix? I try the status online and it tells me everything is fine but it isn’t. Is there anyone looking at this. I’ve never had an issue last this long

• 
  Ravinder Judge (@judge_ravinder) reported 39 minutes ago from Hounslow, England

  @virginmedia Different messages every time. Mainly Connections issues, I have switched, rebooted and checked all day today…nothing!!!

• 
  itsnotOK (@itsnotO56763609) reported 48 minutes ago from Spelthorne District, England

  @virginmedia when are you going to return my call. Phoned customer service on Thursday, Aggie promised to call back, but still hasn't 😕

• 
  🎤Toby Gilles🎤 (@tobygilles) reported 48 minutes ago from Hounslow, England

  @virginmedia Will it be a quick fix?

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 51 minutes ago from West Molesey, England

  @virginmedia ‘Helpline’ completely useless! Just sends me a text to a link to check my service 😳 What is going on???? #VirginMedia #UnhappyCustomer #NotOk

• 
  Tim Hole (@TimHole) reported 51 minutes ago from West Molesey, England

  @virginmedia Thank you. Just tried an old handset and still no SMS or phone calls can be received. Please help, its already caused a few problems.

• 
  Shaun (@Shaun1799) reported 51 minutes ago from Kingston upon Thames, England

  @virginmedia having problems with my wifi would you help me out

• 
  Richard 🏳️‍🌈 (he/him) (@Paul___SW18) reported 58 minutes ago from Wandsworth, England

  Hey @O2 just struggled down to the shopping centre to take advantage of the @GreggsOfficial free hot drink & treat offer, via my @virginmedia account, (available until 0000 tomorrow apparently) but got here, and offers have disappeared from app or come up as ‘sold out’ 🤬🤬🤬🤬

• 
  Mrs R (@KateRenton) reported 59 minutes ago from Merton, England

  @Chelsea1504 @virginmedia That’s why we got rid of ALL providers, the customer service and costs were awful.

• 
  💋unknown💋 (@unknown45523435) reported 60 minutes ago from Hillingdon, England

  Virgin media down all over it seems… need #Internet what’s wrong with you @virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kim Taylor (@kimtaylor18) reported 4 minutes ago

  Apparently now it’s not me it’s a network issue in the area… again!!!! Only taken a day to figure that out 🫣 awful @virginmedia

• 
  G Turnbull (@GaryTurnbull9) reported 6 minutes ago

  @gail_hendry @virginmedia I would be happy just to be able to speak to someone who is English and can understand me and vice-versa been with these since it was “Telewest” currently WORST SERVICE ( communications) I have EVER had signing me up for deals ( some Indian/pakastani) I don’t even want

• 
  Kirsty ✨ (@Kirsty__x3) reported 11 minutes ago

  @virginmedia I have done this, it says there is no issues in my area, Iv restarted several times, checked everything is connected and still not working

• 
  Andover UK (@AndoverUK) reported 12 minutes ago

  @virginmedia @Joshhhhh____ What about where it’s not total but bad enough you can’t actually do any work on it?

• 
  Catherine 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@katie4249) reported 12 minutes ago

  @virginmedia My broadband went down at 11.30am . My hub is now flashing yellow and no access to TV.

• 
  Gen X (@trail_71) reported 14 minutes ago

  @virginmedia It says there’s a fault but hoping to fix by May 18th 🤷 I’ve rebooted the box and it seems fine now

• 
  Vicky Leigh (@vickiferris) reported 14 minutes ago

  Monday is week 3 of trying to get the issue sorted. @virginmedia do you think this will be finally sorted this week?

• 
  Stevy Martin (@_inexcelsisdeo) reported 18 minutes ago

  @virginmedia intermittent signal in the area of ML11 for days on end… service status now saying nothing but the problems still there! When’s it getting fixed?

• 
  Gregor McAbery (@GregorMcAbery) reported 19 minutes ago

  @rpd_pacer @virginmedia Sad rule applies, comms companies are truly awful at comms and fixing stuff.

• 
  Vicky Leigh (@vickiferris) reported 21 minutes ago

  I call customer services and then told oh they do 360 boxes for existing customers but if it worked OK then the box was fine. However the email says the boz will work and look OK until it doesn't so I ask for a replacement or engineer to check it (4) @virginmedia