Virgin Media outages and service status in Shepperton, England

Problems in the last 24 hours in Shepperton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shepperton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Shepperton, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Slough, Northolt, Leatherhead, Laleham, Woking, Southall, Hounslow, Weybridge, Brentford, Walton-on-Thames, Addlestone, Wandsworth, Ashtead, and Tadworth.

City	Problem Type	Report Time
Hammersmith	Wi-fi	8 hours ago
Hammersmith	Internet	8 hours ago
Slough	Internet	10 hours ago
Hammersmith	Wi-fi	18 hours ago
Hammersmith	Wi-fi	18 hours ago
Hammersmith	TV	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Shepperton, England

Latest outage, problems and issue reports in Shepperton and nearby locations:

• 
  Tom Vincent (@TomboBrewster) reported 1 second ago from Egham, England

  Not a great start by @virginhelp @virginmedia Engineer doesn't turn up and now 90mins and waiting on hold to find out what the issue is. Annoying we had to leave @skytv because of their broadband speed in the new house.

• 
  Rana Rahman (@ranaraptor) reported 12 minutes ago from Wandsworth, England

  @virginmedia Do you have a date/time? What is the tech issue? I’m trying to run a business remotely, and Virgin is severely letting me down unfortunately. #virginoutage #virginmediadown

• 
  James Brown (@JammieBun) reported 12 minutes ago from Hillingdon, England

  Hi @virginmedia. I’ve tried phoning you with a complaint, but the calls get shunted into weblink hell. I’ve submitted two complaints through your site which have mysteriously disappeared from my account. And on Twitter the links you send for an online chat only ever lead …

• 
  Andy Walker (@educationforum) reported 12 minutes ago from Worcester Park, England

  @virginmedia Your customers pay enough to expect 24 hour support. Do better.

• 
  Mike Fuller (@ninepine) reported 15 minutes ago from Banstead, England

  @virginmedia Callback should have happened days ago. Now the person on 150 says that you failed to complete a process. They then tried to miss-sell me an upgrade to my package. Still not fixed but "should be" in a few hours! I doubt it. Abysmal deceptive service.

• 
  Marco Olevano, CFA (@MarcoOlevano) reported 18 minutes ago from Hounslow, England

  @virginmedia Hi, no i have checked and the service is good. Have called your help desk who will be sending out an engineer

• 
  jeanne smith (@jeannesmith1) reported 21 minutes ago from Hillingdon, England

  @virginmedia will lose my money as a loyal customer of 20 years standing, by slapping a 120% rise on my next contract due to start in November! Who else has seen such a massive percentage rise?

• 
  Joana (@JoanaLoGomes) reported 28 minutes ago from Merton, England

  Hey @virginmedia. Any chance the Broadband issue is getting fixed soon in SW17? I’m working from home tomorrow, so this is a bummer really!

• 
  John carroll (@Johnboy82903002) reported 34 minutes ago from Brentford, England

  @virginmedia Good morning, This is the 3rd day with no broadband. You have conflicting messages as to whether there is an issue or not, and whether it has been fixed or not. I have been unable to speak to anyone or log a call out. Can someone please help

• 
  Jason Hier (@jasonhier) reported 35 minutes ago from Ealing, England

  @virginmedia Is service in London W13 working?

• 
  Sema Kaya Ocakoglu (@Semykaya) reported 42 minutes ago from Merton, England

  @virginmedia Customer services are unexperienced and not read to help also. They keep repeating same things

• 
  Mrs R (@KateRenton) reported 42 minutes ago from Merton, England

  @Chelsea1504 @virginmedia That’s why we got rid of ALL providers, the customer service and costs were awful.

• 
  R. Aaron (@aaronuart) reported 46 minutes ago from Merton, England

  My connection has been crap for months and the one time it’s fine, everyone else is down #virginmedia

• 
  Charbster (@charbster) reported 47 minutes ago from Wandsworth, England

  @virginmedia do you have website issues? Chat function not responding.

• 
  Ravinder Judge (@judge_ravinder) reported 48 minutes ago from Hounslow, England

  @virginmedia Why is the connection between the internet and tv constantly going having to reboot modem all the time. Sick of this issue as not once in a while happening for a month on & off, more everyday in the last two weeks. This is not the service I expect for how much I pay.

• 
  Urban Edge Capital (@UrbanEdgeCapit1) reported 53 minutes ago from Brentford, England

  @virginmedia Can you please fix the broadband in the NW9 0TE area. Its been 5 days already. 😪

• 
  🎤Toby Gilles🎤 (@tobygilles) reported 55 minutes ago from Hounslow, England

  Has anyone with @virginmedia got the @SkySports red button working? I genuinely think it’s never worked for me and I’ve had Virgin for about 5 years now. I just wanna watch #Watfordfc. I’m paying enough, why do I not get the service?

• 
  jrd1982 (@thefitebegins) reported 55 minutes ago from Hillingdon, England

  @virginmedia Yet again Virgin Media is down and yes I have tried the checker. Why are services with VM constantly going down across the UK?

• 
  Andrew Wood (@andrewlwood) reported 59 minutes ago from Hounslow, England

  @virginmedia another outage in Tw8. This has been a regular problem over the last three weeks. It’s messing with my business and now my family movie night. Are you aware, and when will it be sorted?

• 
  Mitch Manning 💜💙🦁🇺🇦 (@MitchM77) reported 60 minutes ago from Worcester Park, England

  @neilpr85 @virginmedia Yes, this! Oh and now O2 have told me I might lose signal over 24hrs as they’re doing some works. So no mobile data for me either! I feel like I’ve jumped in a time machine and have gone back to 1990!! 😫

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Daniel (@reniferlopez) reported 6 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_StreamX offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  SageAFK (@SageyAFK) reported 7 minutes ago

  @jammierooroo @steveomufc @SkyUK Virgin Media have down the same thing recently. Everyone’s under pressure to “hit a target”, to earn more money because the system is ******. We are failing fundamentally at all levels, and it’s ******* disgusting.

• 
  Shaun (@shauny67) reported 8 minutes ago

  @virginmedia @paulpresenteruk Never use ring door bell over WiFi why cos only works on 2.4ghz & Virgin like all providers combine 2.4 & 5ghz together would need to split them & set a static IP address for the ring door bell on 2.4ghz. best option is ethernet to a POE switch for data & power

• 
  Rebecca Ryder 💙 (@rebecca_ryder21) reported 9 minutes ago

  @virginmedia we have been trying to call you for ages but it keeps saying wrong number when they answer the phone and after we put in all the details. Please help.

• 
  Charlotte Riggio (@MsLiberty1776US) reported 11 minutes ago

  @virginmedia you know what would be great? If your phone system worked so your agents could hear customers and not hang up on them saying there’s no response

• 
  Bob Luhman (@rl0508a) reported 11 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_World_IPTV21 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  Greg O'Connell (Two jabs) (@Gregster29) reported 15 minutes ago

  @virginmedia Ringing customer services was my first port of call and that got me nowhere.

• 
  Bill Graham (@graham69717) reported 15 minutes ago

  @entrustTMF @virginmedia Only way to get good service is to use BT/Open Reach as provider; but you will pay! I have had Shell, TalkTalk and now Utility Warehouse as my contract changed hands. All equally poor in their own way. At last house, in the middle of nowhere, had BT, and never had a problem.

• 
  Robert mackley (@robert_mackley) reported 16 minutes ago

  @entrustTMF @virginmedia Can’t do without your input and thought they might need another kick . On a separate issue just considering at what price I look to switch some of my SDLF into LGEN, already own both but weighed heavily towards SDLF at mo

• 
  Jobert Evans (@JobertEvans11) reported 16 minutes ago

  @virginmedia your customer service is terrible, how hard is it to have a English speaking representative who actually understands the kings English