Virgin Media outages and service status in Shepperton, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 50 outage signals in the last 24 hours around Shepperton, including 50 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received May 15, 5:54 AM GMT+1.
- Internet (49%)
- TV (27%)
- Wi-fi (12%)
- Total Blackout (8%)
- E-mail (5%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Shepperton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shepperton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 15: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Shepperton, England
The most recent Virgin Media outage reports came from the following cities: Hammersmith, Woking, Hounslow, Hayes, Richmond, Ashtead, Epsom, Addlestone, Ealing, Feltham, Kingston upon Thames, Walton-on-Thames, Wandsworth, Chertsey, and Leatherhead.
| City | Problem Type | Report Time |
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4 hours ago | |
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Internet | 15 hours ago |
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Internet | 18 hours ago |
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TV | 18 hours ago |
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TV | 18 hours ago |
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TV | 19 hours ago |
Nearby cities with recent reports
23 recent signals
10 recent signals
5 recent signals
5 recent signals
4 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Shepperton, England
Latest outage, problems and issue reports in Shepperton and nearby locations:
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Rana Rahman (@ranaraptor) reported from Wandsworth, England@virginmedia My so called ‘ultrafast, reliable fibre-optic broadband’ has been down all day (!). Unacceptable 😡
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traymca 💙 (@traymca) reported from Worcester Park, EnglandProblems again with @virginmedia in Oxford!! When will you get this sorted #virginbroadband #virginmediadown
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J (@not_on_fire) reported from Epsom, England@virginmedia broadband not working since late last night and your website appears to be down. What’s going on?
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Baisden 📸🎥 (@Stefan_baisden) reported from Ealing, England@virginmedialife @virginmedia The worst service from any company I have ever used. I would like to be removed from your business accounts.
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Marta (@itsmartamoya) reported from Merton, England@virginmedia I have had replies from a bot but impossible to speak to the agent. I will put a formal complaint if I don’t hear from an agent.
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Oliver Fatyol (@IstvanOFatyol) reported from Ealing, England@virginmedia Since w/c 22Aug my wife and I continuously keep checking the service status which gets updated and deadline pushed back. Nobody with virgin has broadband or TV for over 3 weeks now without explanation or a decent update
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Ravinder Judge (@judge_ravinder) reported from Hounslow, England@virginmedia surprise surprise once again the connection is lost between the hub and box, only lasted a day. There are no words for the service you are providing and lack of resolution
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Dr Mantis Toboggan M.D. 🏴 🇪🇺 (@DazzlingHamster) reported from Merton, England@virginmedia Your status and service checkers aren’t working. There is clearly a problem, somebody please offer assistance and not meaningless and not working URLs
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Richard 🏳️🌈 (he/him) (@Paul___SW18) reported from Wandsworth, EnglandHey @O2 just struggled down to the shopping centre to take advantage of the @GreggsOfficial free hot drink & treat offer, via my @virginmedia account, (available until 0000 tomorrow apparently) but got here, and offers have disappeared from app or come up as ‘sold out’ 🤬🤬🤬🤬
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John T Davies 💙🇺🇦💛 (@jtdavies) reported from Hounslow, England@realLEWlS @virginmedia Where are you? Mine has been up and mostly down since Sunday (for this week at least). #FAIL
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Jason Hier (@jasonhier) reported from Ealing, England@virginmedia Is service in London W13 working?
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Matt Gardner (@FuzzyPixels) reported from Slough, England@MadKingGlyn @virginmedia They used to be fantastic, but in the last year or two have had consistent issues
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Shasa Colson (@THE_COLSON) reported from Merton, England@O2 Hi, I've been going around in circles for weeks. I'm an O2 and Virgin Media customer. I'm supposed to be in a Vilt package but mu data hasn't been doubled on the o2 end. Can this please be sorted asap
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Marco Olevano, CFA (@MarcoOlevano) reported from Hounslow, England@virginmedia good evening, been battling with intermittent connectivity issues on your fibre broadband last 2 months. Have called your technical team before who just make you do the old school reboot which hasn't helped. Not quite sure why i am paying for a service not working
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Paul Smith (@paulhelpspeople) reported from Twickenham, EnglandWhen you cancel services with a company, because you are fed up with crazy price increases, but the next day get some ultra pushy sales guy from an overseas office try to argue they can do it better, when will they ever learn, no means no. @virginmedia you are the absolute worst!
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R. Aaron (@aaronuart) reported from Merton, EnglandMy connection has been crap for months and the one time it’s fine, everyone else is down #virginmedia
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Mike Fuller (@ninepine) reported from Banstead, England@virginmedia Talked 150 who managed to change one error message for another! Total #fail so far by @virginmedia
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RICHARD GRIFFITHS (@Griffo2018) reported from Spelthorne District, England@virginmedia once again I have no Virgin media services at my home. I can’t even log in to my Virgin media app or access the Virgin media website by using my phone data. I have no way of checking the service status. TW15 area
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Mark Ryan (@MarkGRyan) reported from Ealing, EnglandOnce again @virginmedia let us down with internet in W13 area ... not a good service at all
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Natalie Whittle ⭐⭐ (@nataliewhittle6) reported@virginmedia Itv1 still not working any ideas when it will be up and running again
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James Price (@VIKINGJP74) reported@virginmedia Hello what’s the problem in my area today ST3 Stoke On Trent No picture for hours on my TiVo box ??
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John Smith ⚒ 🇬🇧 (@JohnSmi34115189) reported@virginmedia I still haven't forgiven @virginmedia for forcing me to update from my old box. Didn't send the correct kit to actually be able to install it, and then charged me for an enigineer to fix their problem. Now this nonsense
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Shaun Riley (@shaunriley1954) reported@virginmedia @Da8blue It took long enough to fix
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Dumitru Langham (@DumitruLangham) reported@ITV Are you guys having problems!!!!! On my virgin media tv channel it blank screen!!!’
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Ant Trevers-Footitt (@FootittAnt) reported@virginmedia ITV still down
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martyn coombes (@martyncoombes72) reported@Jennababes @virginmedia There is an outage
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Investor (@UrTradingDiary) reportedAnyone else having the same issue? Just got the following update. This is ridiculous! Virgin Media Outage Update - Description: Service update. Broadband, Voice and TV fault F012285465. The estimated repair time is now: 18/05/2026 10:10:00. 🙀🙀🙀 @virginmedia time to switch?
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Dave (@Dave_Syracuse) reported@virginmedia your WiFi is still not working. Please sort it out.
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caileachcrubach (@caileachcrubach) reported@virginmedia I sincerely hope you remove any charges for the outage time scale. Bloody awful 'service'.