Virgin Media outages and service status in Shepperton, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Shepperton, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- The most recent signal from this area was received Apr 7, 9:32 PM GMT+1.
- Internet (100%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Shepperton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shepperton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Shepperton, England
The most recent Virgin Media outage reports came from the following cities: Hammersmith, Wandsworth, Wembley, Maidenhead, Slough, Ashtead, Tadworth, Redhill, Kingston upon Thames, Brent, Brent, Paddington, Walton-on-Thames, Hampstead, and Hayes.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
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Total Blackout | 5 hours ago |
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Wandsworth
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5 hours ago | |
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Wembley
|
Internet | 21 hours ago |
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Hammersmith
|
Wi-fi | 1 day ago |
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Hammersmith
|
Total Blackout | 1 day ago |
|
Hammersmith
|
Internet | 2 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Shepperton, England
Latest outage, problems and issue reports in Shepperton and nearby locations:
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Edward Norman (@Chevrongreens73) reported from Brentford, England@virginmedia Down again. Is it Nw10 area or me?
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DAVID WOODHOUSE (@STRAYPHOTON) reported from Richmond, England@tonydixon59 @virginmedia Same here, also in TW2. Was bad last night, seemed better during the day but now poor again, picture breaking up and sound drops out momentarily.
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Ali Shahid Ahmed (@AliNewdawn) reported from Wandsworth, England@virginmedia I have no broadband in Wandsworth, London and there is no outage showing on your website. Can you confirm that you have an outage and what areas are affected
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Darcy 👀 (@darce_vader) reported from Ealing, England@virginmedia hi! Are you experiencing issues in London, W5? My WiFi was down for hours yesterday, and the same is happening again today. I've tried troubleshooting & factory resetting my router. Can't get online to do my job :(
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Darcy 👀 (@darce_vader) reported from Ealing, England@virginmedia WiFi service has severely spotty in W5 for 3 days in a row, making it impossible to work from home. Do you know what is going on, and if this will be an ongoing issue?
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Simon Bye 🎪🔶 (@UB5simon) reported from Ealing, England@Kezza101064 It's the old equivalent of the wi-fi going down for ages, otherwise known as being a Virgin Media customer.
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Ali Shahid Ahmed (@AliNewdawn) reported from Wandsworth, England@alexdalton @virginmedia Also the outage is not shown on the virgin media website which continues to claim there are ‘no known issues’ in my area - a clear falsehood
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Ali Shahid Ahmed (@AliNewdawn) reported from Wandsworth, England@alexdalton @virginmedia @virginmedia this is really poor - please have the status corrected on your website and provide updates as to when this is going to be fixed
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Hasnat Ahmed (@hasnat2002) reported from Ealing, England@virginmedia Is there a broadband internet problem in the W5 1JG area. We have been having problems since yesterday (7th May). Working from home is being disrupted as well remote school learning for imminent A-level assessment
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Amber 🌸✨ (@AmberMcGough) reported from Kingston upon Thames, England@virginmedia I leave on Saturday, someone could of told me throughout the past two years rather than just saying ‘that’s strange nothing is showing up as not working’
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Steve Hodgson (@SteveHodgson1) reported from Merton, England@virginmedia what’s going on with the service in SM4? No internet, no phone, no broadband???
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Martin (@dickerboy) reported from Merton, EnglandMy @virginmedia service is completely down again. Shambolic.
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Andrew Rose (@caperose_7) reported from Merton, England@virginmedia You just copy paste the same response. Check the service in your area. Says the service is fine yet no signal for 3 days.
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Mr Lorraine (@MistaLorraine) reported from Kingston upon Thames, England@virginmedia just to let you know that tomorrow we will be having a conversation and divorce is on the cards .. been a customer for almost 18yrs only for me to find out your new #sidechicks are getting cheaper and faster broadband
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Anthony Payne (@Anthony_Lonres) reported from Kensington, England@virginmedia Your online status reports no faults but as I said in the thread, I have called your support centre at least 10 times & they confirm there is a fault which has been the case since the 2nd of March. I am assured, every time I call, that it will be fixed within 7 days. It never is
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DAVID WOODHOUSE (@STRAYPHOTON) reported from Richmond, England@tonydixon59 @virginmedia Thanks for your reply. No improvement - I have rebooted the box and checked all connections. Seems to have coincided with the recent wet weather, and could the fact that another customer in TW2 is having similar issues suggest water in the works?
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Anand Baria (@anands_) reported from Brentford, England@virginmedia The service resumed after about and hour. Thanks
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Raymond Barber (@RayBarber21) reported from Wandsworth, England@virginmedia every weekend, without fail, 5 minutes before the GP, your rubbish internet stops working. Why?
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Caryn Sinclair (@ce141974) reported from Maidenhead, England@virginmedia your customer service is beyond bad!! When making a complaint because I have no internet your representative desires to shout over me! I’ve been waiting 3 days!! Shocking!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lisa Weston (@westonle) reported@virginmedia Why does my Internet go down daily, can I get out of my contract for POOR Customer service. Same issue daily.... What are you doing ABOUT THE POOR SERVICE!!!
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Mo (@Mahamoud69) reported@virginmedia Well this not good enough. I’m working from home and I cannot wait until 3pm for the issue to be fixed. This is impacting my work, is there anything else you can do?
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simon gillott (@gillykite) reported@virginmedia There is a forum question and the answers point to an engineer needed due to hub 3 constantly restarting and partial service DS only. But your supervisor I spoke to won’t book an engineer. I have raised a complaint and your customer service is woeful
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Tranquil-life (@lifetranquil1) reported@virginmedia my internet has gone really really slow , it keeps dropping g out since my new neighbour has had their Virgin media installed now this is causing major issues for us please help as I’ve called had automated test ran no issues ?? so now what as it’s still slow ?
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Andy Edwards (@andywxm) reported@virginmedia It says it looks like there are no known issues in your area right now!
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Natalie Martin (@N_Martin_) reported@virginmedia hello, I’m moving to a property to rent that already has virgin media services (tv, broadband and phone). However I want just broadband and no tv. Do I need to cancel the account for the current occupier and start a new contract myself?
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♥ Andrea Jayne ♥ (@Souvenir_AJ) reported@EmmaBabeyy93 @virginmedia That must have been hell! I don't know how they coped in the old days but you can't do anything with the power down. Even reading is out!
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⑦ANDO⑦ (@anderspoon) reported@virginmedia I need someone to call me regarding a serious complaint. I signed up with you 3 weeks ago after moving house having been a customer for over a decade. Incompetent service and communication. Have had 4 operators out to my house. Going to ombudsman if not resolved ASAP
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P.A.T.V. Scunthorpe (@PATVOne1) reported@welshleema @Channel4 @virginmedia The channels are broadcasting through Channel 4’s back up systems, not their main systems at Red Bee. As The Box Plus Network don’t use the same systems, their options are to either repeat each channels’ back up hour long playlist, or to simulcast the channels that are working.
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simon gillott (@gillykite) reportedHow BAD is the customer service from @virginmedia? Same intermittent fault with broadband dropping out we have been having for weeks. They do their diagnostic checks remotely, and say no they wont send an engineer out. customer service what customer service! POOR!