Virgin Media outages and service status in Shepperton, England

Problems in the last 24 hours in Shepperton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shepperton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Shepperton, England

The most recent Virgin Media outage reports came from the following cities: Slough, Southall, Hammersmith, Weybridge, Brentford, Northolt, Walton-on-Thames, Addlestone, Hounslow, Wandsworth, Ashtead, Tadworth, Kingston upon Thames, Hayes, and Leatherhead.

City	Problem Type	Report Time
Slough	Internet	15 hours ago
Slough	Internet	17 hours ago
Southall	Internet	18 hours ago
Slough	Internet	18 hours ago
Slough	Internet	18 hours ago
Hammersmith	Internet	20 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Shepperton, England

Latest outage, problems and issue reports in Shepperton and nearby locations:

• 
  John T Davies 💙🇺🇦💛 (@jtdavies) reported 22 seconds ago from Ealing, England

  @virginmedia We had issues last month, a nice engineer came (Mohamed) and said it was a local problem. I reported it on the phone again on Tuesday (Aqeelah), she said there are local problems (again). I fed up wit this, it’s been a week of impossible internet, day and night!

• 
  Shasa Colson (@THE_COLSON) reported 2 minutes ago from Merton, England

  @O2 Hi, I've been going around in circles for weeks. I'm an O2 and Virgin Media customer. I'm supposed to be in a Vilt package but mu data hasn't been doubled on the o2 end. Can this please be sorted asap

• 
  Rana Rahman (@ranaraptor) reported 3 minutes ago from Wandsworth, England

  @virginmedia My so called ‘ultrafast, reliable fibre-optic broadband’ has been down all day (!). Unacceptable 😡

• 
  John lumb (@Johnlumb67) reported 5 minutes ago from Richmond, England

  @virginmedia Thanks do you have a number that will A: Answer the call B: Answer within 1 week. C: Actually understand my problem. I have had bad experiences on the phone with VM

• 
  kim forrester⭐️⭐️⭐️⭐️⭐️⭐️ (@pool1206) reported 5 minutes ago from Kingston upon Thames, England

  @virginmedia no service on landline for 5 weeks first saying no issue then saying on going issue tv distorted too cant get to speak to no one saying will be sorted on 12th no refund

• 
  ☆ Liezel ☆ (@liezel_t) reported 7 minutes ago from Merton, England

  @virginmedia Well, no one bothered to turn up, called to chase and still not here past the time they told me on the phone they would arrive. Usual excellent service I have come to know from you 🥳

• 
  Shaun (@Shaun1799) reported 13 minutes ago from Kingston upon Thames, England

  @virginmedia having problems with my wifi would you help me out

• 
  MegaDan, #GeneralElectionNow 3.5%, #FBPE, #FBPPR (@amiwrong82) reported 18 minutes ago from Worcester Park, England

  Appalling from @virginmedia today! The whole network in shambles today, no one working from has been able to do anything! Just spent 40 minutes listening to Footlose in their phone queue and as I got to the front, they put the phone on me! Absolute shambles!

• 
  Raynes Park Lib Dems (@RPLibDems) reported 18 minutes ago from Merton, England

  @virginmedia @RichMeader Could the web page be updated with the fix date please so people can plan accordingly?

• 
  Mrs R (@KateRenton) reported 20 minutes ago from Merton, England

  @Chelsea1504 @virginmedia That’s why we got rid of ALL providers, the customer service and costs were awful.

• 
  DJ MRT (@DJMRT) reported 22 minutes ago from Sutton, England

  It would appear that despite 3 emails to @virginmedia regarding their lack of service, their rubbish broadband and the fact my TV hasn’t worked since November - they have instead chosen to engage debt collectors for a £141.54 (for ONE MONTH) bill. See you in court then I guess.

• 
  Deano (@Deano1969) reported 24 minutes ago from Wandsworth, England

  @virginmedia So. Would you like me to provide details of the complaint? My reference number maybe? Somewhere to direct message? Or do I just waste a huge amount of time hanging on the line to get back to where I started?

• 
  Stephen Champion (@Champs707007) reported 25 minutes ago from Wandsworth, England

  @virginmedia It’s been erratic all day on both connections and your service check says no issues identified. One minute it’s doing 40-60mbps then it’s just plain dead but shows a connection

• 
  Mark Ryan (@MarkGRyan) reported 26 minutes ago from Ealing, England

  Once again @virginmedia let us down with internet in W13 area ... not a good service at all

• 
  Mike Fuller (@ninepine) reported 27 minutes ago from Banstead, England

  @virginmedia Talked 150 who managed to change one error message for another! Total #fail so far by @virginmedia

• 
  Mike Fuller (@ninepine) reported 29 minutes ago from Banstead, England

  @YodelOnline OK have sent DM with details of the *Three* shipments @virginmedia have now sent due to their faulty software or equipment none of which shipments have been provided with a two hour delivery window by the carrier @YodelOnline as promised. Truly awful customer service.

• 
  James Brown (@JammieBun) reported 31 minutes ago from Hillingdon, England

  Hi @virginmedia. I’ve tried phoning you with a complaint, but the calls get shunted into weblink hell. I’ve submitted two complaints through your site which have mysteriously disappeared from my account. And on Twitter the links you send for an online chat only ever lead …

• 
  Tom Vincent (@TomboBrewster) reported 42 minutes ago from Egham, England

  Not a great start by @virginhelp @virginmedia Engineer doesn't turn up and now 90mins and waiting on hold to find out what the issue is. Annoying we had to leave @skytv because of their broadband speed in the new house.

• 
  peter james wigley (@pjwigley) reported 47 minutes ago from Kingston upon Thames, England

  @virginmedia how can you watch catch up on the 360 it’s the worst upgrade I have ever done

• 
  R. Aaron (@aaronuart) reported 52 minutes ago from Merton, England

  @virginmedia Sometimes the page loads and others not, but when it did it said that there’s a known issue. It has been 4 days now without proper internet?!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John Mercer (@Merse2506) reported 6 minutes ago

  @virginmedia Its happen8ng again tiday buffering, tbis channel has failed what is goingnon? Tnere is notbing 9n my network except my phone and i am pato g fie Virgins fastest download speed. This is shocking service.

• 
  JJ (@TheLedge1916) reported 7 minutes ago

  @thejournal_ie What ******** has this idiot been watching? Rte ,Irish times , virgin media all up the holes of the government

• 
  David Whiteside (@yardley_canary) reported 8 minutes ago

  @virginmedia are in top 3 worst companies I've ever had the misfortune to deal with. They may even be top. Rude, expensive, evasive, and unreliable. What started as a simple investigation into switching for cost reasons has now made me resolute in my decision! Disgusting!

• 
  IFB Media (@IFBMedia) reported 10 minutes ago

  Damien Duff earlier tonight on Virgin Media reflecting on his time away from football and his decision to leave Shels… “I was running on anger, I stopped being Damien Duff” From being a Top Class Footballer, to an excellent coach and based off tonight’s display he’s also an exceptional pundit! Love him, or loathe him I don’t really care (and nor does he) speaking on any potential next move “I’ve fallen out with every club, every fanbase, I don’t know where would welcome me, but never say never” For me, we need to have him involved in Irish Football no matter what the capacity, he has so much to give and is Box Office in everything he does.. People talk about him going abroad, maybe back to Celtic where he learned his trade or even in the Championship with a club like Blackburn? There’s no doubt in my mind that he’s more than capable of doing a great job abroad too. But selfishly? I’d like him to stay in Irish Football in whatever capacity, because he has so much to give and I don’t think he’s motivated by money one bit. Look I’ve said it before (half jokingly) I’d love to see him do a tour of Irish Football of sorts whether that be the First Division, Premier, the Women’s National League or even Amateur Football?? I understand why it’s unlikely such is his profile but if I think anyone were to do it the man would be Duffer!

• 
  Juniper Pearl (@Coxy_Girl_) reported 14 minutes ago

  @yoffey @virginmedia Call cut out. Got through later without an hour long wait. Issue identified but also that our TV box was old and needed updating. New box due tomorrow, TV issue did resolve itself over night.

• 
  just me (@PHILROOKS) reported 16 minutes ago

  @virginmedia With respect I have done this, and you just come back saying you can't access my account or help as you're just the MEDIA TEAM. I'm sure you're here to just monitor the poor comments and look like you care, when you don't. Your CEO should be embarrassed and take responsibility

• 
  A Dunlop Landscapes 🌳⚒️🧱 (@alanfdunlop) reported 18 minutes ago

  @ifeeltheneed_ Mine has been offline for the last two months, had an upgrade of virgin media that came with a new WiFi connection. That coincided with my surgery, managed to have the new hub up & running with some help but haven’t been able to access the solar inverter to reset so far.

• 
  John Mercer (@Merse2506) reported 20 minutes ago

  @itswesty @virginmedia Virgin are shocking at responding. Mine has been doing it for weeks. DM them tney send a link that doesnt work

• 
  John Mercer (@Merse2506) reported 26 minutes ago

  @virginmedia Its happen8ng again tiday buffering, tbis channel has failed what is goingnon? Tnere is notbing 9n my network except my phone and i am pato g fie Virgins fastest download speed. This is shocking service.

• 
  mancs boi (@DjmarkieT) reported 27 minutes ago

  @ndbchnn @virginmedia ive had no internet in M3 since friday at 2pm service checker says it will be fixed by 4pm on the 20th absolute joke!