Virgin Media outages and service status in Shepperton, England

Problems in the last 24 hours in Shepperton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shepperton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Shepperton, England

The most recent Virgin Media outage reports came from the following cities: Wandsworth, Hammersmith, Southall, Ealing, Woking, Addlestone, Hayes, Walton-on-Thames, Northolt, Greenford, Richmond, Hounslow, Ashtead, Epsom, and Feltham.

City	Problem Type	Report Time
Wandsworth	Phone	4 hours ago
Hammersmith	TV	20 hours ago
Hammersmith	Internet	1 day ago
Southall	Wi-fi	1 day ago
Southall	E-mail	1 day ago
Ealing	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Shepperton, England

Latest outage, problems and issue reports in Shepperton and nearby locations:

• 
  Andrew Wood (@andrewlwood) reported 3 minutes ago from Hounslow, England

  @virginmedia another outage in Tw8. This has been a regular problem over the last three weeks. It’s messing with my business and now my family movie night. Are you aware, and when will it be sorted?

• 
  Rana Rahman (@ranaraptor) reported 6 minutes ago from Wandsworth, England

  @virginmedia Do you have a date/time? What is the tech issue? I’m trying to run a business remotely, and Virgin is severely letting me down unfortunately. #virginoutage #virginmediadown

• 
  simone clark (@iglu_sim) reported 8 minutes ago from Kingston upon Thames, England

  @virginmedia no phone line for weeks now -no explanation, no engineer, no refund, no idea when itll be fixed and nobody will help - shocking

• 
  John T Davies 💙🇺🇦💛 (@jtdavies) reported 9 minutes ago from Ealing, England

  @virginmedia We had issues last month, a nice engineer came (Mohamed) and said it was a local problem. I reported it on the phone again on Tuesday (Aqeelah), she said there are local problems (again). I fed up wit this, it’s been a week of impossible internet, day and night!

• 
  Jeff Brown (@fadermonkeyking) reported 10 minutes ago from Richmond, England

  @virginmedia Second tweet! Trying to cancel appointment. App only lets me reschedule, not cancel.

• 
  Frank Douglas, Hon. PhD. (@fdoug23) reported 12 minutes ago from Merton, England

  Great to see another SNR outage in SW19 @virginmedia and no ‘fix’ date. @Ofcom

• 
  MegaDan, #GeneralElectionNow 3.5%, #FBPE, #FBPPR (@amiwrong82) reported 14 minutes ago from Worcester Park, England

  Appalling from @virginmedia today! The whole network in shambles today, no one working from has been able to do anything! Just spent 40 minutes listening to Footlose in their phone queue and as I got to the front, they put the phone on me! Absolute shambles!

• 
  James Brown (@JammieBun) reported 15 minutes ago from Hillingdon, England

  Hi @virginmedia. I’ve tried phoning you with a complaint, but the calls get shunted into weblink hell. I’ve submitted two complaints through your site which have mysteriously disappeared from my account. And on Twitter the links you send for an online chat only ever lead …

• 
  Stephen Champion (@Champs707007) reported 17 minutes ago from Wandsworth, England

  Again my Virgin Media broadband has shat itself. Shows it’s connected to the net but with zero download zero upload yet service checks says no problems In your area. Can’t wait to leave fed up of this

• 
  Ravinder Judge (@judge_ravinder) reported 22 minutes ago from Hounslow, England

  @virginmedia Why is the connection between the internet and tv constantly going having to reboot modem all the time. Sick of this issue as not once in a while happening for a month on & off, more everyday in the last two weeks. This is not the service I expect for how much I pay.

• 
  jrd1982 (@thefitebegins) reported 23 minutes ago from Hillingdon, England

  @virginmedia Yet again Virgin Media is down and yes I have tried the checker. Why are services with VM constantly going down across the UK?

• 
  Matt Gardner (@FuzzyPixels) reported 24 minutes ago from Slough, England

  @MadKingGlyn @virginmedia They used to be fantastic, but in the last year or two have had consistent issues

• 
  Rana Rahman (@ranaraptor) reported 27 minutes ago from Wandsworth, England

  @virginmedia My broadband is finally back on. But after this latest horrific outage, I am now actively searching for a new provider. #virginoutage

• 
  Mike Fuller (@ninepine) reported 35 minutes ago from Banstead, England

  @virginmedia Callback should have happened days ago. Now the person on 150 says that you failed to complete a process. They then tried to miss-sell me an upgrade to my package. Still not fixed but "should be" in a few hours! I doubt it. Abysmal deceptive service.

• 
  Sema Kaya Ocakoglu (@Semykaya) reported 39 minutes ago from Merton, England

  @virginmedia Customer services are unexperienced and not read to help also. They keep repeating same things

• 
  Jeff Brown (@fadermonkeyking) reported 41 minutes ago from Richmond, England

  @virginmedia I’m trying to cancel an engineer appt next week. Followed online instructions but only option I get is to re-book for a different time. No option to cancel. And I don’t have time to wait for a response from you if I phone! Help!

• 
  R. Aaron (@aaronuart) reported 48 minutes ago from Merton, England

  My connection has been crap for months and the one time it’s fine, everyone else is down #virginmedia

• 
  Geoff Rogers (@GeoffRogersEU) reported 49 minutes ago from Hersham, England

  @virginmedia @FeelitWorking I think the OP is airing his frustration at the fact that he has to ask for discount at the end of the contract. VM does not do this with its business customers (I know as a former very satisfied business customer) so why should it apply to consumers? To be fair, Sky, BT, Talk…

• 
  Charbster (@charbster) reported 54 minutes ago from Wandsworth, England

  @virginmedia do you have website issues? Chat function not responding.

• 
  RICHARD GRIFFITHS (@Griffo2018) reported 58 minutes ago from Spelthorne District, England

  @virginmedia I have done this now 7 times since 28th Nov without any Virgin service. I just called for the 8th time as I am expecting a new hub today to now be told it’s not coming today . A long list of bad customer service. I am fed up . Don’t use Virgin media as for the customer your left

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rebecca (@RumouredRebecca) reported 3 minutes ago

  @virginmedia No thanks. We are switching to Sky in 12 days. The bill is extortionate and the service abysmal. Appreciate the message though

• 
  Kyle (@daddytoatribe) reported 5 minutes ago

  @virginmedia If you can offer a deal to a new customer you should be able to offer the same deal for existing customers. This is why your retention rate is diabolical because the introductory offers expire and the new offer is 300% more than what they was paying. Should be illegal

• 
  Lord Arse! (@Lord_Arse) reported 7 minutes ago

  @markrmifsud @virginmedia Same here. "glad" that somebody else has the same issue, if you know what I mean.

• 
  Free I.T. Stafford (@freeITstafford) reported 10 minutes ago

  @irons1de1 @JamieGBarry @virginmedia The crunch came for me when I was almost a week without service, ultimately transpiring that an engineer error had caused an attenuator to be fitted to my cable instead of my neighbour's. That spelled the end of co-ax in my life.

• 
  LiamLOFC99 (@lofc99) reported 12 minutes ago

  @RobDew8 @virginmedia I have the exact same issue! Horley area. @virginmedia

• 
  Potato Witch (@spudmagic) reported 14 minutes ago

  @PeteUK7 @virginmedia It was several years ago and I didn't pay you a penny. I was sharing the story to warn others about using your ****** company. Please **** off, particularly with your automated trash replies.

• 
  Sharon (@SharonHerbert) reported 15 minutes ago

  @GeoffJonners @virginmedia They did this to us - went from £124 to £211 so we did the switching service with Sky. Virgin then called to offer us the same package for £74. Too late I’m afraid! 👋

• 
  Ty (@tybilly1) reported 16 minutes ago

  Santander bank has got has bad as Virgin Media for customer service, so it's the end for you & me as the great Jillted John sang.😤

• 
  David Wykes (@Wykesdwworld) reported 17 minutes ago

  @PeteUK7 @virginmedia Don’t worry automation and AI will never make mistakes! RIP

• 
  Kevin (@1kevin010) reported 17 minutes ago

  @virginmedia Things are fine now, but it was down for over 6hrs this morning. The thing that annoyed me and others was that virgin didn’t acknowledge any issue online to reassure its customers, something to remember in the future