Virgin Media outages and service status in Shepperton, England

Problems in the last 24 hours in Shepperton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shepperton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Shepperton, England

The most recent Virgin Media outage reports came from the following cities: Wandsworth, Hounslow, Southall, Northolt, Hammersmith, Slough, Twickenham, Uxbridge, Greenford, Addlestone, Brentford, Windsor, Chertsey, Sutton, and Isleworth.

City	Problem Type	Report Time
Wandsworth	Internet	16 hours ago
Hounslow	Internet	2 days ago
Southall	Internet	2 days ago
Southall	Internet	2 days ago
Northolt	Internet	2 days ago
Hammersmith	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Shepperton, England

Latest outage, problems and issue reports in Shepperton and nearby locations:

• 
  Rana Rahman (@ranaraptor) reported 2 seconds ago from Wandsworth, England

  @virginmedia Do you have a date/time? What is the tech issue? I’m trying to run a business remotely, and Virgin is severely letting me down unfortunately. #virginoutage #virginmediadown

• 
  Staffora (@staffora) reported 3 minutes ago from Kingston upon Thames, England

  @virginmedia is there an known outage in KT2 area? Have no broadband or TV.

• 
  Raynes Park Lib Dems (@RPLibDems) reported 4 minutes ago from Merton, England

  @virginmedia @RichMeader Could the web page be updated with the fix date please so people can plan accordingly?

• 
  Andy Walker (@educationforum) reported 5 minutes ago from Worcester Park, England

  @virginmedia Your customers pay enough to expect 24 hour support. Do better.

• 
  Joana (@JoanaLoGomes) reported 5 minutes ago from Merton, England

  Hey @virginmedia. Any chance the Broadband issue is getting fixed soon in SW17? I’m working from home tomorrow, so this is a bummer really!

• 
  John carroll (@Johnboy82903002) reported 12 minutes ago from Brentford, England

  @virginmedia Good morning, This is the 3rd day with no broadband. You have conflicting messages as to whether there is an issue or not, and whether it has been fixed or not. I have been unable to speak to anyone or log a call out. Can someone please help

• 
  Jacqson (@JacquelineCabl9) reported 13 minutes ago from Laleham, England

  @spudbishop666 @virginmedia It is They still haven't resolved the problem from last year @02mobile1 is as bad

• 
  Rana Rahman (@ranaraptor) reported 13 minutes ago from Wandsworth, England

  @virginmedia It’s still not working!! I have this message from your site, “There's a broadband issue in SW11 XXX. Thanks for your patience while we work to fix things as quick as we can. You've registered that an area fault causing a loss of broadband service is affecting you.”

• 
  Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported 15 minutes ago from Merton, England

  @virginmedia Your status and service checkers aren’t working. There is clearly a problem, somebody please offer assistance and not meaningless and not working URLs

• 
  SusannJerry (@MrsJerryTweets) reported 22 minutes ago from Hounslow, England

  @8252Hazel @virginmedia Yes it has been unreliable for a week now. Their customer phone line goes straight to voicemail. Monthly bill goes up by£9 this month for such a poor service.

• 
  Marco Olevano, CFA (@MarcoOlevano) reported 31 minutes ago from Hounslow, England

  @virginmedia Hi, no i have checked and the service is good. Have called your help desk who will be sending out an engineer

• 
  Phil ******* (@SustyPhilC) reported 37 minutes ago from Merton, England

  @virginmedia any idea what’s going on with the network please? Can you at least make a statement? It’s been down since around 2am or thereabouts!

• 
  ≡xtr≡m≡pcuk 🔜 #i69 🤟 (@ExtremePCUK) reported 40 minutes ago from Hillingdon, England

  @virginmedia ABSOLUTELY TERRIBLE SERVICE! I’ve worked with major computer and ISP’s over my time but by far Virgin Media is the worst! I pay £111 a month and not one person can help. Intermittent internet for a month but they say just wait another week it may be back on!

• 
  maureen robert (@morish1) reported 40 minutes ago from Hillingdon, England

  @virginmedia This is false advertising. My broadband goes off more than it’s on and then it is so slow. I have lost count on the times I have called the help line. I have rebooted routinely, it works for a while then off again. I have had enough now as enough is enough!!!

• 
  Chris Shepherd (@shepherd_1972) reported 41 minutes ago from West Molesey, England

  @vmbusinesshelp @vmbusiness I am trying to find out if you had issues on the evening of 15th February. I have been having major buffing issues

• 
  R. Aaron (@aaronuart) reported 42 minutes ago from Merton, England

  @virginmedia Sometimes the page loads and others not, but when it did it said that there’s a known issue. It has been 4 days now without proper internet?!

• 
  SusannJerry (@MrsJerryTweets) reported 44 minutes ago from Hounslow, England

  @virginmedia broadband down since 7am today and intermittent for a week. Your customer phone line cuts off. You are adding 10% to my monthly bill for an appalling Service. What is the excuse?

• 
  DJ MRT (@DJMRT) reported 47 minutes ago from Sutton, England

  It would appear that despite 3 emails to @virginmedia regarding their lack of service, their rubbish broadband and the fact my TV hasn’t worked since November - they have instead chosen to engage debt collectors for a £141.54 (for ONE MONTH) bill. See you in court then I guess.

• 
  Deano (@Deano1969) reported 53 minutes ago from Wandsworth, England

  @virginmedia So. Would you like me to provide details of the complaint? My reference number maybe? Somewhere to direct message? Or do I just waste a huge amount of time hanging on the line to get back to where I started?

• 
  Frank Douglas, Hon. PhD. (@fdoug23) reported 58 minutes ago from Merton, England

  Great to see another SNR outage in SW19 @virginmedia and no ‘fix’ date. @Ofcom

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nicky P. Smalley (@Nicky_P_Smalley) reported 5 minutes ago

  @virginmedia All I need you to do is fix the internet in this postcode and keep it fixed. Not difficult.

• 
  Paul Matthews (@bergy_bit) reported 6 minutes ago

  My 83 year old dad is a bit senile. He signed up to @virginmedia without knowing what it was. We were aghast at the £160 monthly subscription he’ll mostly never use. We cancelled it and moved to a £30 EE one. Virgin have now sent him a termination bill for £1,500 @MoneySavingExp

• 
  K1138K (@k1138_k) reported 6 minutes ago

  Please fix the internet in sk6 constant drop outs and disconnects @virginmedia

• 
  John Bhoy Walton (@walton_bhoy) reported 10 minutes ago

  @virginmedia 33 mins on the phone to be told the engineer who was out on 24/072026 did not fix my issue but told me it was shocking really bad

• 
  James Durrant (@je_durrant) reported 11 minutes ago

  @virginmedia Well, your support line have now told me that you won’t be fixing the line until 24th September, and even then they can’t guarantee it. I’m calling tomorrow to cancel everything

• 
  David Gardner (@LeylandDavid) reported 12 minutes ago

  Only telephone is working in PR25 1UJ (no Internet or TV services). Any idea when service will be resumed please? @virginmedia

• 
  Sonic (@MrSonicAdvance) reported 14 minutes ago

  @virginmedia What I found frustrating, was that if I trimmed features from my package, the monthly price would go up, and if I added additional features the monthly price would go down. Utterly perverse! The whole process left me frustrated and bemused. Lovely people on your team, though. 👍

• 
  Rachel (@sixtiesrachel) reported 15 minutes ago

  @virginmedia @saltyy_savage This isn't an isolated issue. It is happening to many people. What is going on? @MartinSLewis

• 
  𓆝 𓆟 𓆞 𓆟 𓆝 (@P0lyblank) reported 16 minutes ago

  do not get ******* virginmedia as your wifi plan they ****** up installing this **** and it cuts you every 5 seconds

• 
  shatners (@shatners144143) reported 17 minutes ago

  @anon_opin Virgin Media have been terrible recently.