Virgin Media outages and service status in Shepperton, England

Problems in the last 24 hours in Shepperton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shepperton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Shepperton, England

The most recent Virgin Media outage reports came from the following cities: Slough, Hammersmith, Epsom, Hounslow, West Molesey, Southall, Hayes, Walton-on-Thames, Northolt, Ealing, Kingston upon Thames, Brentford, Wandsworth, Woking, and Addlestone.

City	Problem Type	Report Time
Slough	Internet	2 hours ago
Hammersmith	Internet	14 hours ago
Hammersmith	Wi-fi	15 hours ago
Epsom	Internet	18 hours ago
Hounslow	Wi-fi	22 hours ago
West Molesey	Phone	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Shepperton, England

Latest outage, problems and issue reports in Shepperton and nearby locations:

• 
  ☆ Liezel ☆ (@liezel_t) reported 2 minutes ago from Merton, England

  @virginmedia Well, no one bothered to turn up, called to chase and still not here past the time they told me on the phone they would arrive. Usual excellent service I have come to know from you 🥳

• 
  SusannJerry (@MrsJerryTweets) reported 3 minutes ago from Hounslow, England

  @virginmedia broadband down since 7am today and intermittent for a week. Your customer phone line cuts off. You are adding 10% to my monthly bill for an appalling Service. What is the excuse?

• 
  Andrew Wood (@andrewlwood) reported 14 minutes ago from Hounslow, England

  @virginmedia This problem is still here; internet has been sporadic all day, dropping out for several minutes at a time. You are not reporting any issues on your coverage tracker however.

• 
  Paul Smith (@paulhelpspeople) reported 21 minutes ago from Twickenham, England

  When you cancel services with a company, because you are fed up with crazy price increases, but the next day get some ultra pushy sales guy from an overseas office try to argue they can do it better, when will they ever learn, no means no. @virginmedia you are the absolute worst!

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 24 minutes ago from West Molesey, England

  @virginmedia ‘Helpline’ completely useless! Just sends me a text to a link to check my service 😳 What is going on???? #VirginMedia #UnhappyCustomer #NotOk

• 
  Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported 27 minutes ago from Merton, England

  @virginmedia Your status and service checkers aren’t working. There is clearly a problem, somebody please offer assistance and not meaningless and not working URLs

• 
  Oliver Fatyol (@IstvanOFatyol) reported 30 minutes ago from Ealing, England

  @virginmedia Since w/c 22Aug my wife and I continuously keep checking the service status which gets updated and deadline pushed back. Nobody with virgin has broadband or TV for over 3 weeks now without explanation or a decent update

• 
  Ravinder Judge (@judge_ravinder) reported 32 minutes ago from Hounslow, England

  @virginmedia once again there is no connection between our box and the hub after a couple of days with no problems. Also why did the engineer I had booked for Thursday morning not turn up? 😡

• 
  RICHARD GRIFFITHS (@Griffo2018) reported 34 minutes ago from Spelthorne District, England

  @virginmedia I have done this now 7 times since 28th Nov without any Virgin service. I just called for the 8th time as I am expecting a new hub today to now be told it’s not coming today . A long list of bad customer service. I am fed up . Don’t use Virgin media as for the customer your left

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 34 minutes ago from West Molesey, England

  @hopestevep @virginmedia Same! Service getting worse and worse and customer service appalling!!

• 
  eamorugby (@HoarseRoar) reported 40 minutes ago from Slough, England

  @virginmedia Still no service. Your website tells me service is fine. Over the phone the automated message is “an intermittent service” and when I finally spoke with someone they’ve organised a technician to visit next TUESDAY. It’s a mess.

• 
  Sema Kaya Ocakoglu (@Semykaya) reported 41 minutes ago from Merton, England

  @virginmedia Customer services are unexperienced and not read to help also. They keep repeating same things

• 
  R. Aaron (@aaronuart) reported 42 minutes ago from Merton, England

  @virginmedia I rebooted, called the number, it says there is a known issue in my area and engineers are working on it. Does this take 5 days to fix? I try the status online and it tells me everything is fine but it isn’t. Is there anyone looking at this. I’ve never had an issue last this long

• 
  Robert Hallam (@Robertfhallam) reported 43 minutes ago from Spelthorne District, England

  @virginmedia why oh why everytime I want to watch footie on Sky sports Red button it never ever works!!

• 
  Jessica Carmody (@JessicaCarmodyV) reported 47 minutes ago from Richmond, England

  @virginmedia I need to complain about your customer services. I’ve had multiple issues with a new contract I took out 31/01 this year. No manager has contacted me to follow up (after weeks since complaining) & yr customer sales centre is harassing me with calls. Pls contact me.

• 
  (An)TonyM 🇺🇦 (@wowbaggerish) reported 47 minutes ago from Epsom and Ewell District, England

  @virginmedia Yes, apparently you have an engineer working on it. If hoping the 20 hour estimated fix time is overly pessimistic!

• 
  Mike Fuller (@ninepine) reported 49 minutes ago from Banstead, England

  @YodelOnline OK have sent DM with details of the *Three* shipments @virginmedia have now sent due to their faulty software or equipment none of which shipments have been provided with a two hour delivery window by the carrier @YodelOnline as promised. Truly awful customer service.

• 
  John T Davies 💙🇺🇦💛 (@jtdavies) reported 49 minutes ago from Hounslow, England

  @realLEWlS @virginmedia Where are you? Mine has been up and mostly down since Sunday (for this week at least). #FAIL

• 
  Ravinder Judge (@judge_ravinder) reported 52 minutes ago from Hounslow, England

  @Spongette1982 @virginmedia I agree especially when this issue has been ongoing and still not resolved.

• 
  R. Aaron (@aaronuart) reported 56 minutes ago from Merton, England

  My connection has been crap for months and the one time it’s fine, everyone else is down #virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ORIGINAL GOONER JOHN (@1947originalgo1) reported 6 minutes ago

  @virginmedia @Trebor0501 It's absolute rubbish this stupid new box, it deletes your shows by mistake, error code keeps coming up while trying to record, and when you ring up you get someone from India who wants to know the ins and outs of Jacks arse, Grrrrr.

• 
  Nicola Ainsworth (@nixola) reported 6 minutes ago

  @virginmedia I have been trying to contact customer service as my tv isn’t working but I have been on hold hours!! Is there another way to get help? They website doesn’t help

• 
  Taz (@AppleTerence) reported 9 minutes ago

  @virginmedia ok your Customer service has called 5 times this morning when I answer they hang up what the hell?

• 
  Total Football (@cjgamin99987610) reported 14 minutes ago

  If you are thinking about going with @virginmedia for internet just please don't do it. Help yourself by avoiding them

• 
  🏃‍♀️ 💯 Di Brander 💯 🏋️‍♀️ (@DiBrander) reported 15 minutes ago

  Disaster has struck the Brander household. The internet is down. Virgin Media said it could be up to 24 hours til they find/fix the fault. This is when you realise that the internet makes everything work, or not work.

• 
  Rosie (@RosieLastOf6) reported 17 minutes ago

  @virginmedia virgin media app says service ok but still not showing tv. What’s wrong?

• 
  Danny Whisky (@whisky_duck) reported 17 minutes ago

  @virginmedia I’m currently without broadband in the KT8 area. Status page is showing an issue but with a fix date of 22nd. This can’t be true. I’m a remote worker and unable to do my job without connectivity.

• 
  Kevin (@TheDoctorMagic) reported 17 minutes ago

  @virginmedia Then use a more competent delivery partner. I was told to be in from 8am to 6pm. They eventually delivered at 8.45PM. @Yodel_delivery are not competent and make it impossible to contact anyone. @EvriDeliveryCom are equally as bad. Neither care about customer satisfaction.

• 
  D.HFootball (@iScoutFoozball) reported 19 minutes ago

  @JakePanetta @virginmedia @MisfitsBoxing Oh deserve all the **** coverage you got if you paid for that….

• 
  chantelle ❤️‍🔥⸆⸉ (@ttpdchantelle) reported 22 minutes ago

  @virginmedia hope your refunding everyone for this **** service?