Virgin Media Outage Report in Plumstead, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Plumstead, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Plumstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Plumstead, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hackney, Ilford, London, City of Westminster, Paddington, Southwark, Croydon, City of London, Longfield, Islington, Newham, Camden Town, Waltham Forest, Merton and Dagenham.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Total Blackout | |
| Ilford |
Internet | |
| London |
Internet | |
| London |
Internet | |
| City of Westminster |
Total Blackout | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Plumstead, England
Latest outage, problems and issue reports in Plumstead and nearby locations:
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alan brown
(@alansbrown) reported
from
Sutton at Hone, England
@virginmedia It's the router signal is not strong and stable enough as have had several engineers here and they have said the same so lots of money for poor service :-(
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Greg Phillips
(@bingosbadingos) reported
from
City of London, England
@virginmedia is nothing short of a disgrace. Customer service worst I have ever encountered.
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davep
(@g_davep) reported
from
Croydon, England
@charley_ellx Best advise change provider virgin media has outsourced its call centre and those idiots in India don’t know how to solve the problem
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davep
(@g_davep) reported
from
Croydon, England
Is anybody experiencing poor service from virgin media
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Tracey Lambert
(@traceylambert69) reported
from
Romford, England
@virginmedia Yes there is a fault and it seems your telephone person could not tell us this.....disgusting service.
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Scare-a Sparrow 🎃
(@20S0mething) reported
from
Eltham, England
@virginmedia 0800 052 1251. Multiple calls a day since I left - and you already blocked my service switch once before and tried to Bill me next month even though my service has already ended today. I'm not happy.
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@LynseyAnneWhite @virginmedia @Ofcom When they cannot even run a consistent broadband and tv service in central London you know they’re an unreliable organisation . Plus you cannot get through to customer service . On hold for hours and when you do get through you get someone rude who cannot communicate
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Suresh halai
(@sureshhalai) reported
from
Ilford, England
@virginmedia broadband gone done again, absolute rubbish service, sky come and get me please
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Andrew Mackenzie
(@awmackenzie) reported
from
Bromley, England
So @virginmedia in error cut off our internet because another house nearby cancelled. And now they’ve made an error in the re-connection which means they have no idea when our internet will be fixed. Never thought I’d long for the days of good old @bt_uk.
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Andy Cairns
(@andycairns) reported
from
Romford, England
@virginmedia No issues. Ran the test and it didn’t find anything either. Still no internet. Wired and WiFi devices.
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brazen productions- jules hussey
(@brazenprods) reported
from
Camberwell, England
Why is @virginmedia so appalling. Had terrible connection for months. They keep promising to sort and to refund some £ but do neither.
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Deborah Holland
(@holland2702) reported
from
Camden Town, England
@virginmedia No fault listed. As stated this is a long standing issue.
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Malcolm Saunders
(@Malcy7) reported
from
Crayford, England
@valplantpot @virginmedia Screw them then, their service is AWFUL!!! There are plenty of other companies out there.
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Edward Baran
(@edward_baran) reported
from
Kensington, England
If you’re considering getting broadband / tv in SW5 central London don’t bother with @virginmedia. The service drops out almost daily for many hours and the customer service is non existent @ofcom
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@WaveNathan @virginmedia Same for me tonight . No tv or broadband in sw5. It’s the third or fourth outage in as many days
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Spice Adams 🇬🇭🇳🇬
(@AlmightyUncle_) reported
from
Lambeth, England
@virginmedia hi I have an issue and no one is answering my call
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Anna Bellwood
(@anna0898) reported
from
Sutton at Hone, England
@virginmedia There is an issue in my area. Expected time for the issue to be resolved is four hours away 🙄
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Sacha Coward
(@sacha_coward) reported
from
Walthamstow, England
@moogal Also... real talk. IPhone... Virgin Media doesn’t love you, he never will. He just can’t connect with you. You know this. You really need to quit him.
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Darren Tobin
(@nerrad1964) reported
from
Crayford, England
@virginmedia contacted Virgin customer services on 22nd October to terminate broadband contract( 1 month notice). I was assured I would receive an email to confirm termination-nothing received. Heard this happens a lot and then Virgin challenge-pls sort.
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Anna Bellwood
(@anna0898) reported
from
Sutton at Hone, England
@virginmedia WiFi down all day twice this month! What is going on! This girl needs to work 🤓
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Craig Angus
(@CraigAngus85) reported
@virginmedia I seem to have lost my 5 g on my home router it’s now only showing 2g and now my 2 v6 boxes are not speaking to each other and I can’t play back recordings on my 2 nd box. Can you help?
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Nicholas Howard
(@nicholas_howard) reported
@virginmedia why have you have failed to keep to what you promised with the complaint resolution I had with you?
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Matt Watkins
(@Wat_Kins) reported
@virginmedia Abysmal service from Virgin. Still no WiFi over a week later, called multiple times and attempted to speak with the online service and still nothing.
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Jimmy Hoffa
(@Its_me_Simon) reported
@virginmedia Lol, no they won’t. They only answer some of the posts, not their fault. Baffles me this is so hard to fix, you’d think at over 100 quid a month you’d be bending over backwards to help me. So far I’ve been passed on to Gadget rescue, and now you’re passing me on to forum.
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Jimmy Hoffa
(@Its_me_Simon) reported
@virginmedia Yeah they’re great, but they didn’t help. Unfortunately I’ve already tried that too. There must be something you ( as in Virgin, not you personally) can do about this. It’s very frustrating.
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Matt Wells
(@crosss216) reported
@virginmedia The forums won't tell me why you closed my complaint without getting in contact with me, the why you lied to me about that, and why I have to spent hours on the phone to be passed to wrong departments will it? And why you can't help your old customers?
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Bewildered Boy
(@bewilderedboy) reported
@virginmedia reset my hub twice over the last couple of days and still seeing no better than 38Mb down. Not what I'm paying nearly £50 a month for 😡
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JimEnglish
(@JimEnglishTTV) reported
@virginmedia I’m sorry for my frustration but I’ve been going in circles. I’ve already called that number, to which I have been told of an issue in my area. I was then told by someone else on your social media team named KT that if I provided you with a fault reference number then you could -
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playpet
(@playpet1) reported
@virginmedia tried that last night it kept sending me round in circles I never got to a page where to make the complaint, you service has been below standard for years, you have committed fraud and asked me to be part of it, I am making it clear and public now for all to see you’re parasites
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Jimmy Hoffa
(@Its_me_Simon) reported
@virginmedia Yea, says there’s an issue and I need to call. I call, they say there is no issue and I can talk to gadget rescue? Huh? Why does it say Denied when I access my hub? Something has changed your end.