Virgin Media

Virgin Media Outage Report in Plumstead, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Plumstead, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Plumstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Plumstead, Greater London, England 01/15/2025 16:55

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Plumstead, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Leyton, Croydon, Hackney, Dagenham, Romford, Southwark, Mitcham, Ilford, Balham, Enfield Town, Finchley, Barking, Streatham and Lewisham.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLeyton Internet
United KingdomLondon Wi-fi
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomCroydon TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Plumstead, England

Latest outage, problems and issue reports in Plumstead and nearby locations:

  • Hebsie Heather Bower (@Hebsie) reported from Camden Town, England

    @johnnyjimbob @LeftieK13 @RLong_Bailey Repairs still come under the heading of infrastructure, also upgrades. Don’t really care who owns Virgin media now, the point was excess profits go to shareholders, not to improving service. I remember when post office, rail and energy all nationalised. Not a crazy ****** system.

  • KateRenton Mrs R (@KateRenton) reported from Merton, England

    @virginmedia We are struggling to talk to your teams on the phone @virginmedia to discuss our refund for our 4 day loss of service. Getting fed up with this.

  • thegaffaa TF (@thegaffaa) reported from Ilford, England

    @virginmedia I only use wifi and that's bad.

  • cameronfalconer Cameron Falconer (@cameronfalconer) reported from Lambeth, England

    @virginmedia Our internet isn’t working and there is indeed a service issue in Brixton. Thanks for ruining NYE, Virgin!

  • HavocTechie Mr Havoc techie Voiding warranties since 1990 (@HavocTechie) reported from Loughton, England

    @virginmedia 241 High Rd, Loughton IG10 1AD. If your team are doing anything why is there never a update or any chasing on these cabinets. As a Virgin media customer if I phone your auto system it gives a ref and no way to check

  • KateRenton Mrs R (@KateRenton) reported from Merton, England

    @virginmedia It was registered online with yourselves. You’ve still sent me a full invoice for loss of service in December. Don’t send me links I’ve already completed.

  • thegaffaa TF (@thegaffaa) reported from Ilford, England

    @virginmedia @KalaHamilton18 It's still down..

  • myatt1965 Jonathan Blackmore (@myatt1965) reported from Merton, England

    @virginmedia 8 pound credit for 4 days with no service in SW19! Not the best customer retention strategy. 😫

  • BrianBr48598668 Brian (@BrianBr48598668) reported from Camberwell, England

    Virgin media are so shit

  • thegaffaa TF (@thegaffaa) reported from Ilford, England

    @justinw03816934 @virginmedia Held on for 33 minutes to be told they need to transfer me to another person. They are just leading their customers on. @virginmedia are awful...

  • martinTayx Martín Pane 🐦 (@martinTayx) reported from Camden Town, England

    @Strippin @btbusinesscare @WeAreOpenreach Internet I'm the UK is shockingly awful. It took Virgin Media 6 months to install a cable to my house after repeatedly stating it would only take 1-2 months. 🙈

  • thegaffaa TF (@thegaffaa) reported from Ilford, England

    @KalaHamilton18 @virginmedia They are a really bad company all round.

  • joybrenda Brenda Franco (@joybrenda) reported from Stratford, England

    @virginmedia , how can some One be removed from your mailing list, as they keep getting mail shots, but have no wish to be a virgin cus tomer, and find these letters irritating. Thanking you In anticipation of your help in this matter.

  • KateRenton Mrs R (@KateRenton) reported from Merton, England

    @Chelsea1504 @virginmedia We lost service on Thursday 19th December at 9:30 am we regained service at 6:00am on the 23rd December. There were talks between @virginmedia and local Cllrs that full refunds will be given from first to last day. Let’s hope that @virginmedia doesn’t go back on their word

  • thegaffaa TF (@thegaffaa) reported from Ilford, England

    Don't get @virginmedia broadband. Its pants and continually down. Been on hold now for 33 minutes... #terrible

  • jackreed08 Jack Reed (@jackreed08) reported from Bromley, England

    @virginmedia Not only do I have TV issues also my internet keeps dropping out! And yes re booting it does sort it out but rather annoying clambering behind the TV all the time 🤬

  • adrian_pennelli Mr P (@adrian_pennelli) reported from Hackney, England

    Ah well. So it will be good riddence to @EE at the end of my contract and hello to @virginmedia and @Virgin as they have been excellent dealing with my wife's issues unlike you lot. Dreadful service from @EE where the customer is taken for granted. #poorservice #poorcustomercare

  • thegaffaa TF (@thegaffaa) reported from Ilford, England

    @virginmedia send text after text saying service restored. Lies, not true. Since Christmas service has been abysmal.

  • 28Zizou Sab (@28Zizou) reported from Merton, England

    @virginmedia Doesn't help answer my question. The virgin media app restricts a user to just the channels. Whereas on the @btsport app the user can stream all games and switch between the matches.

  • SueGMBE Sue Gower MBE (@SueGMBE) reported from Crayford, England

    @NRCUK @virginmedia We got so fed up with virgin’s poor connection we’ve gone back to BT ...

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • markmchenry022 Mark Mchenry (@markmchenry022) reported from Maidstone, England

    @virginmedia @steve_e_b1 Sorry I don't belive you, why 10am tomorrow what about the last 24hrs nothing and you really don't care, and with lock down the way your treating us is disgusting

  • LyndaLy68271095 Lynda Lynch (@LyndaLy68271095) reported from Stone, England

    @virginmedia I only wanted a credit which has now been authorised. Shouldn’t have to ask when you know about the fault. Not good customer service you should automatically apply credit

  • Stephjjmn Steph Nash (@Stephjjmn) reported from Wigan, England

    @stevenfrost3003 @virginmedia @skytv We had the same problems, went to Sky who are much cheaper with better deals and service, never looked back 👍🏼

  • lizzielichfield Anna Taylor (@lizzielichfield) reported from Salford, England

    .@virginmedia 6 days after I raised this & commitments from 3 different reps, no one has fixed this issue or got back to me. My elderly, vulnerable parents remain without a landline or internet because of YOUR error. Your inaction is making a bad situation terrifying for them.

  • louiseash3 louise ash (@louiseash3) reported from Spelthorne District, England

    And the checking service on Virgin Media page gets you nowhere.

  • loonylankylegs 🇬🇧Russelena Jessie🇬🇧 (@loonylankylegs) reported from Barnsley, England

    @virginmedia cannot get through to you to sort a tech issue which has lasted 6months & need to change bill. Tried via a text chat & phoning! Useless service, sort yourself out please

  • donners32 Andrew Donnelly (@donners32) reported from Glasgow, Scotland

    I can see @virginmedia have put a £9.25 BT Sport discount on my May bill. They never told me about it. Their service centres are extremely poor right now at least sky give you the option to cancel the sport channels.

  • FoodAndFifa99 Jeff Stelling🎙 (@FoodAndFifa99) reported from Gloucestershire, England

    @Lucy_Hamson @virginmedia My whole WiFi has been shit recently x

  • RMJewell Rick Jewell🌹LabourSocialist #ToryBrexit (@RMJewell) reported from Sutton at Hone, England

    @virginmedia Why does your outage check at my address say everything is fine when Virgin Media Most Affected Locations Outage reports and issues in the past 15 days originated from: LocationReports London, England2758

  • SteveRiches4 Safetypenfold (@SteveRiches4) reported from Leicestershire, England

    @aliceb2998 @virginmedia Broadband down again, new router, now changing IP addresses every few minutes DHCP server unstable, many devices not connecting, no internet, WiFi unpredictable...