Virgin Media outages and service status in Plumstead, England

Most reported problems in Plumstead, England

• Virgin Media generated 0 outage signals in the last 24 hours around Plumstead, including 0 direct reports.
• The most common problems reported in this area mention Internet.
• The most recent signal from this area was received Mar 12, 6:51 PM GMT.

• Internet (100%)

Problems in the last 24 hours in Plumstead, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Plumstead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Plumstead, England

The most recent Virgin Media outage reports came from the following cities: London, Croydon, Southwark, City of Westminster, Newham, Dagenham, Orpington, Poplar, Ilford, City of London, Hackney, Camden Town, Barking, Enfield Town, and Westminster Abbey.

City	Problem Type	Report Time
London	Internet	4 minutes ago
London	Internet	1 hour ago
London	Internet	2 hours ago
Croydon	Internet	4 hours ago
London	Total Blackout	9 hours ago
London	Internet	10 hours ago

Community Discussion

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Virgin Media Issues Reports Near Plumstead, England

Latest outage, problems and issue reports in Plumstead and nearby locations:

• 
  Mira Burton (@MiraBur44156853) reported 37 seconds ago from Tottenham, England

  @virginmedia It's ok for now but evenings are the worst.

• 
  Dr Andrew Fleming 🇬🇧 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Andrew007Uk) reported 3 minutes ago from Sutton at Hone, England

  @virginmedia There is a blockage, that I know - I have had no service since November. I was told it would not be sorted before March 6th. I had been promised 3 call backs from different people in the Exec Department - none have followed up.

• 
  Mira Burton (@MiraBur44156853) reported 6 minutes ago from Tottenham, England

  @virginmedia It went down about 45mins ago again and came back about 20mins later.

• 
  Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported 7 minutes ago from Merton, England

  @virginmedia Your status and service checkers aren’t working. There is clearly a problem, somebody please offer assistance and not meaningless and not working URLs

• 
  Going for Gold (@Gold_Accounting) reported 9 minutes ago from South Ockendon, England

  SHAME ON YOU @virginmedia refusing to send an engineer to repair my 87 year old mum with a heart condition who needs a 24/7 line for her emergency button. Making her wait ANOTHER 6 days

• 
  Mamba 〽️🦋 (@imbranzo) reported 13 minutes ago from Bromley, England

  holy **** @virginmedia fix up mannnn how you disconnecting when I’m in a ranked match on @PlayOverwatch ???

• 
  Going for Gold (@Gold_Accounting) reported 13 minutes ago from South Ockendon, England

  @BBCNews please help. @virginmedia refusing to make an 87 year old with a heart condition who needs her telephone 24/7 for her emergency button a priority. Not sending an engineer for ANOTHER 6 DAYS.

• 
  Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported 15 minutes ago from Merton, England

  @virginmedia is there a fault in the SW20 area? No internet since last night and your service checker is not working either.

• 
  Dr Andrew Fleming 🇬🇧 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Andrew007Uk) reported 24 minutes ago from Sutton at Hone, England

  Listening to the broadband presentation on @itvMLshow with some irony. I pay @virginmedia £79/month for broadband/phone & TV. BB/TV failed in November, after many calls they say it will be fixed in March 2023 😬 Compensation is only calculated when service is restored 😪 Fair?

• 
  Jenny (@jennymelmo) reported 24 minutes ago from Merton, England

  @virginmedia Post code is SM4 4NN , street name : Garth close . There is only one of these boxes on our street and given the condition of it ; you will not miss it if your team come here . Reference id for my complaint is 107332_22100. Can you give me a timeframe by when it will be fixed .M

• 
  Going for Gold (@Gold_Accounting) reported 24 minutes ago from South Ockendon, England

  @itvnews please help. @virginmedia refusing to prioritise an 87 year old with a heart condition who needs a 24/7 phone line for her Emergency button a priority. Refusing to send an Engineer for ANOTHER 6 days.

• 
  Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported 25 minutes ago from Merton, England

  @virginmedia your system says it can’t see any fault on my services but that it can’t run a test on them. Something is wrong clearly, please offer me some support so I can begin my working day at some point.

• 
  Raynes Park Lib Dems (@RPLibDems) reported 29 minutes ago from Merton, England

  @virginmedia @RichMeader Could the web page be updated with the fix date please so people can plan accordingly?

• 
  mark (@PieFaceMark) reported 35 minutes ago from Poplar, England

  Absolute nightmare with @virginmedia arranging new package. Since agreeing package deal yesterday I've received FOUR different emails telling me I'm gonna be paying four different amounts, all higher than what was agreed. Absolutely terrible customer service and real headache

• 
  Dr Andrew Fleming 🇬🇧 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Andrew007Uk) reported 36 minutes ago from Sutton at Hone, England

  @virginmedia Though I am dyslexic I have painstakingly done this on multiple devices and have photos to show It - not posting them publicly but it does not recognise that password 😢 A search on line suggests the problem is not unique. I have one hour to call the manufacturer if you advice.

• 
  Dionne (@dionnepat2000) reported 38 minutes ago from Walthamstow, England

  @virginmedia my WiFi is going on and off. Is there a known problem in E4 London

• 
  Dionne (@dionnepat2000) reported 40 minutes ago from Walthamstow, England

  @virginmedia please fix this issue. Recently not loading some emails over wifi saying it’s to do with network settings. Ok if I turn wifi off. Reading lots of people having the same problem with you on iPhone.

• 
  Dr Andrew Fleming 🇬🇧 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Andrew007Uk) reported 42 minutes ago from Sutton at Hone, England

  After a mammoth session on the phone to 6 of your departments to arrange interim broadband given your service failed in Nov. & won't be fixed to March I spoke to a helpful chap called David in the Customer Care Dept before I was cut off. Can you help reconnect me @virginmedia 🙏🏻

• 
  Dionne (@dionnepat2000) reported 51 minutes ago from Walthamstow, England

  @virginmedia I shouldn’t have to. It’s a new issue that other people are having too. I can turn off wifi on my phone and it’s fine. Please tell them who fix things to fix it. Not only me

• 
  Dr Andrew Fleming 🇬🇧 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Andrew007Uk) reported 59 minutes ago from Sutton at Hone, England

  @PaulWelsh_UK @virginmedia There is no service. 26 November reported - 6th March earliest date for works. I was past to no less than 6 different teams before finally getting somewhere and then being cut off. Anyway welcome home my friend - hope you have more luck than me!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Caroline Ronsley 💙 (@CarolineRonsley) reported 9 minutes ago

  @virginmedia I haven’t been able to access my email account since Saturday! Customer service say it will take another FIVE DAYS !

• 
  C Hubby (@crubby09) reported 9 minutes ago

  @virginmedia I've checked the status and its telling me there is no issues, well why is my Internet still not working properly???? Clearing you guys are taking us for a ride, we pay for a service which we never get #shocking #scammers

• 
  Caroline Ronsley 💙 (@CarolineRonsley) reported 12 minutes ago

  @virginmedia Well your so helpful @virginmedia your customer service tried that and it failed hence now talking to gadget rescue as I have been on the call for over an hour

• 
  Alejandro González 🏳️‍🌈 (@alexgon4) reported 13 minutes ago

  The last year with @virginmedia has been horrible, the broadband service is unacceptable. They have sent engineers and they always say they are going to change the installation or the router but it never happens. Either it is solved or I will talk to CAC.

• 
  Trev will do. (@wonderfultrev) reported 14 minutes ago

  It's now 113 days since installation. 92 days to get full TV service. Still no phone number transfer. No response to my second complaint. No reduction in ANY of the bills despite not having full services. Any customer service in your company? @virginmedia

• 
  Ross 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 (@rossamc) reported 20 minutes ago

  For anyone that doesn’t already know. Never use or sign up to @virginmedia You will regret it #charlatans #thieves

• 
  Suz Hepinstall (@SuzHepinstall7) reported 21 minutes ago

  @CarolineRonsley @virginmedia I was recommended to @Quick_restore. He was able to recover my hacked account in less than an hour. He is legit and highly recommended for the service. Go contact him now to get your account back

• 
  Ben Ramsdale (@benaramsdale) reported 22 minutes ago

  @virginmedia broadband has been down at my house since yesterday afternoon. I work from home and cannot do anything currently. Please can you provide an update as need a fix ASAP.

• 
  louise (@__louiseee) reported 30 minutes ago

  @virginmedia I can’t access my NTLworld emails, is this a known issue or can you help?

• 
  Pauline Lomax (@RedhillsAnnie) reported 32 minutes ago

  @virginmedia Some one needs to look at customer service… accounts mixed up. Isn’t what you expect.