Virgin Media Outage Report in Plumstead, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Plumstead, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Plumstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at Virgin Media
Virgin Media is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Plumstead, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, Tower Hamlets, Enfield Town, Croydon, Ilford, Leyton, Poplar, Woolwich, Dagenham, Bermondsey, Camden Town, Holborn, Lewisham and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 Enfield Town |
Internet | |
| London |
Internet | |
| Hackney |
Wi-fi | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| Tower Hamlets |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Plumstead, England
Latest outage, problems and issue reports in Plumstead and nearby locations:
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Lucy Williams
(@_leftielucy) reported
from
Camden Town, England
@DumbassMiliband @virginmedia Literally soo bad this week 😭😭
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Naveed Ahmad
(@NaveedA59768055) reported
from
Ilford, England
@virginmedia You do know we get tons of messages before engineer comes to property so why don’t we send one of cancellation and after if outage is fixed to ask them is your home broadband is working or not ?
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chrisoregan
(@chrisoregan) reported
from
Bromley, England
@ricgdavies @virginmedia Damn :( 1,100 down, 55 up will be here next Wednesday
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Joshua B
(@Joshbratt87) reported
from
Camden Town, England
@55DGW @virginmedia They are the worst I've ever had the displeasure of dealing with! #VirginMedia 💩
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James Guiness
(@james1980uk) reported
from
Tottenham, England
@virginmedia since you sent me your new hub my broadband has been awful constantly going down and losing signal
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Max
(@maxbhill) reported
from
Croydon, England
@virginmedia total service failure 47 on hold to be told can't get an engineer until Thursday then they cut me off - no phone back and the know I am in the medically vulnerable
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p2.0 ✊🏻 🏳️🌈 #BLM
(@pauldurie) reported
from
London, England
@PippaCrerar @virginmedia If you're using a Virgin router I would buy another one as they're useless Main issue I found was they don't switch between 2.4GHz/5GHz very well If you want stronger signal then switch off 5GHz
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Joshua B
(@Joshbratt87) reported
from
Camden Town, England
@richardbranson can you explain to me why @virginmedia is so bad? The customer service is vile and so is the internet. Sort it out you tax dodging ****!!
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Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia continue to having problems on broadband se6 london. 1 hr waiting someone answer at the phone or on chat. I seriously think to cancel my contract
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
Dear @virginmedia Your contact us chat service online isn't working either!!!!
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Naveed Ahmad
(@NaveedA59768055) reported
from
Ilford, England
@virginmedia Yes person happened to mention but my internet is not working from 15 days and every time I called or message same reason but my next door neighbours using same and theirs working so that’s wrong you guys have outage from 15 days and what is the reason engineer not turning up?
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Joshua B
(@Joshbratt87) reported
from
Camden Town, England
@virginmedia I've been on hold for 45minutes and still going after being cut off the first time after 30minutes. You don't give a ****, this is all PR!
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
Dear @virginmedia Your lines are always busy through the day! What is happening? I tried last weekend and it's the same this time too. Help!
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Max
(@maxbhill) reported
from
Croydon, England
@virginmedia Is this really the standard of service you think is acceptable
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Ian Harwood
(@Ianharwooduk) reported
from
Bromley, England
@virginmedia I have twice tried to speak to people this week re the poor broadband speeds whilst being left on hold for over an hour the first time and 30 mins the 2nd time. Can someone contact me so I can end my contract as your service is terrible
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@virginmedia I managed to speak to the customer services after 20 odd minutes of holding the line. I have changed my plan but yet to receive an email confirmation though!
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colin miles
(@kilomilesy) reported
from
Romford, England
@virginmedia 11 days without a landline and 17 texts giving a time and date estimating the fix to be done by and failed every time. Oh well let’s see what tomorrow brings! Crap Virginmedia
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Stacey Karlsson
(@StaceyRebekka) reported
from
London, England
@virginmedia The engineer didn’t turn up today. I’ve been on hold for hours and still have no services. Please can someone help us?
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Stacey Karlsson
(@StaceyRebekka) reported
from
London, England
@virginmedia The engineer didn’t turn up today. I’ve been on hold for hours and still have no services. Please can someone help us?
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@virginmedia I have been a long time customer. Is this the service you offer?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Danny
(@alfieboy85) reported
@virginmedia Just that someone would attend to sort the issue I'm not sure that happened.
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Alastair Horne
(@pressfuturist) reported
Virgin Media down for the second time in five days and I’m less sanguine about it this time. Rebooting to see if that’ll fix it. @virginmedia
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ThePiGent
(@ThePiGent) reported
@virginmedia Customer service said they wouldn’t want to make promises they can’t keep... Construction on 23rd June, install not until 30th. I think you need to pay one of your team overtime to get here on the 24th at the least, don’t you? I was promised the install was tmrw after 1st delay…
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iucounu
(@iucounu) reported
@pressfuturist @virginmedia Yeah I just switched back to Sky. They offered me various deals to stay but they couldn’t offer me a ‘the internet stops randomly going down once a month’ option
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Richard Dean
(@richproduce89) reported
@virginmedia Hi, we are on the "M100 Fibre Broadband" package, the down speed is fine today, its the upload, 0.45Mbps is ridiculous.
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🤘🏿@ntl£r
(@mansamus19) reported
@virginmedia My service is meant to end by 16th of june. Which meant my bill of £30 will go up to £91 going forward but because the bill comes out in advance, the charges reflected on my latest bill. So i opted to cancel the contract but turns out there is a 30day period i have to pay for
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Mark Neill
(@Neill771) reported
@virginmedia hi, I have checked the service status and it’s all looks good. I would stress that it always says that and our service has been dreadful for weeks.
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Andyy 🇪🇺
(@andyyoung2) reported
from
Wandsworth, England
Hi @virginmedia - can you tell me why you’re advertising on GB News platform of hate please? If you continue I’ll need to cancel my contract. Thanks.
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Joshua Robinson
(@Joshyyy2014) reported
Spent my whole lunch trying to get hold of @virginmedia who have joined up with @TheO2 - what an atrocious service.
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WildAnnie
(@PaperGoblin) reported
@virginmedia This issue I had was the internet going down because you were upgrading the network in the middle of my live stream. It wasn't an outage. I received no letterbox drop notification.