Virgin Media Outage Report in Plumstead, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Plumstead, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Plumstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Plumstead, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Ilford, Waltham Forest, London, City of London, Croydon, Newham, Hackney, Dagenham, Romford, Woodford Green, Bromley, Southwark, Harringay, City of Westminster and Chingford.
| City | Problem Type | Report Time |
|---|---|---|
 Ilford |
Internet | |
| Waltham Forest |
Internet | |
| London |
Internet | |
| City of London |
Wi-fi | |
| Croydon |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Plumstead, England
Latest outage, problems and issue reports in Plumstead and nearby locations:
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kevin richardson
(@kevinri00714924) reported
from
Poplar, England
@virginmedia So someone fraudulently set up an account in my name. Because I don’t know the password to something I didn’t set up I’ve now spent 5 hours on the phone to 5 different @virginmedia reps and a debt recovery letter. Never use @virginmedia #badcustomerservice #stress
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Vegan join the PCS Union
(@Veganforever67) reported
from
London, England
@virginmedia #virginmedia spoke to a very nice lady today from Virgin media who wanted to know why I was leaving Virgin after 10 minutes of me complaining on how bad Virgin has been extending my contract and all sorts of things she did apologise but I said it wasn't her fault
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Phil
(@feyipuk) reported
from
Crayford, England
@virginmedia I'm sorry for the two poor support staff who are trying to sell us new remote controls, routers and O2 sims - for more money - till we hit the nuclear option and say we're leaving to get what we're asking? We're loyal customers; why does it need to get to that?
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Frankie
(@FrankUgboro) reported
from
Tottenham, England
@virginmedia down in my areas for up to 4 +hours now. At the very least you could send an email to inform your customers of this outage.
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Vegan join the PCS Union
(@Veganforever67) reported
from
London, England
@virginmedia I think I may actually be free from #Virginmedia at last other times I phoned up I got someone who just basically lied to me and extending my contract but this time I phoned up to cancel the contract and actually spoke to a very nice man so hopefully it's all done
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S
(@MSROPER10) reported
from
London, England
@virginmedia Its magically started to work on ethernet but it's not giving out a WiFi signal? What is going on?
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Cheryl Cavanagh
(@xchezzacx) reported
from
Merton, England
Dear @virginmedia any chance when a customer twice contacts you cos they want to remove services/reduce bill due to bereavement and bill's being too high you stop trying to sell them additional services
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Dreamboat
(@dreamboatsings) reported
from
Tottenham, England
@virginmedia It happens every month at the moment. My housemate spoke to someone on Wednesday (as it is his account) and they said it would be active by Thursday and it's still down.
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kevin richardson
(@kevinri00714924) reported
from
Poplar, England
@virginmedia I’m pig sick of spending my time on the phone to not get a resolution. I’ll have another web chat and hope someone can finally see this issue out. Thanks
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Cheryl Cavanagh
(@xchezzacx) reported
from
Merton, England
@virginmedia Well would've been useful to know that half an hour ago. What's the point of the online chat if even you guys don't think it's worse using! Doesn't really help
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LegoGuard .... Ian
(@thelegoguard) reported
from
Camden Town, England
@virginmedia Are you having problems with your website currently? Trying to log in to my account but I keep gett ' Bad Request' on any page I load...
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Hanieh Vidmar
(@haniehvidmar) reported
from
Paddington, England
@virginmedia I need to urgently speak to someone regarding an account! And the fact that you’ve non stop taken money out of the account and refuse to refund as well as cutting the service off when you’ve had payment
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Cheryl Cavanagh
(@xchezzacx) reported
from
Merton, England
@virginmedia Online chat waiting for someone to help seem to waste alot of time this week with Virgin
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the world's most copied Edward Moore
(@edshots) reported
from
Bromley, England
@virginmedia The next slot was 28th April which I would not be in and so have taken 5th May. A loyal customer of about 12 years this a complete let down after arranging today from a previous cancellation on your company's part.
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Swami
(@swami102) reported
from
City of London, England
@virginmedia letting know that my installation date is moved just before a day of the original date isn't very professional. When you guys fix yourself???
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kevin richardson
(@kevinri00714924) reported
from
Poplar, England
@virginmedia Will this issue be resolved today
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Dreamboat
(@dreamboatsings) reported
from
Tottenham, England
Our @virginmedia internet goes down ALL THE TIME and it's been off for over a week and I'm nearly out of data so with my dying breath I curse Richard Branson.
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the world's most copied Edward Moore
(@edshots) reported
from
Croydon, England
@virginmedia failed to turn up today for the rearranged date they couldn't make two weeks ago. Just turn up tomorrow, I shouldn't need to call you as it'll be the Edward Moore in Croydon you let down today.
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kevin richardson
(@kevinri00714924) reported
from
Poplar, England
@virginmedia No the chat ended and I couldn’t get back into it obviously finished work. I got nothing he was trying. He found the account in question but couldn’t get in with security. And again I’ll add I never set up account so I don’t know password. I’m left hanging again
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Lloyd Child
(@islingtonlloyd) reported
from
City of London, England
@virginmedia No, memory was at zero when I turned the box on & went to recordings yesterday afternoon. Even the planned recordings were missing. It was about 50% used, but I never tried a Factory Reset yesterday, just turned off & on again, hoping that would fix it.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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phill chinn
(@phillchinn) reported
@virginmedia Sorry but the I player is awful, it takes for ever to load up, and when you can finally select a programme the first 15 mins are spent watching it buffer and freeze, it's bloody awful, I've just had to reboot the box as it froze and never restarted. And your WiFi is dreadful.
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Matthew Morris
(@Matthew66832388) reported
Hi @virginmedia, can you explain why my wifi keeps going off. Been like that since Friday. I’m in the BD5 area of Bradford. I have phoned and emailed and they said that they will fix it asap but they haven’t.
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Michelle Harries
(@Tinkabell025) reported
@virginmedia Capable staff who can help, that would be useful. We've been with you many years and the equipment is shot and you won't do anything about it. I'm bored of dealing with your CS team and their incapability.
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L14XSG
(@L14_XSG) reported
@virginmedia That I could add Sky CinemaHD to my package for £1.35 extra a month, but don't note the system. I've sent a complaint via the website, and I'm currently speaking to the customer relations team.
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Pardeep 'PJ' Jheeta
(@PardeepJheeta) reported
Hey @virginmedia @virginhelp you not letting us speak to actual people when there are outages now? Broadband and telephone down and all I get is a vague fix time... What's all this #BetterConnected stuff about??? Very frustrated as we only just switched the phone to the modem!
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Kerry Vaughan
(@Boubs1985) reported
from
Addington, England
Aint it funny how my Internet was good as gold until @virginmedia tried to convince me to upgrade. Now its absolutely terrible 🙄
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Fi Marley
(@welshie_on_tour) reported
@virginmedia Pretty poor when I’m a Virgin Media customer. So nothing joined up here?
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Mark Sutherland *
(@markenello) reported
@virginmedia I spoke to CS twice on Sunday who hung up twice, 3rd time I rang to cancel the contract, decent lad tried to help but he was uk based, passed me through to a 4th who wouldn't send an engineer still, wouldn't pass me to a manager but said they would call me
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Richard Weightman
(@Arctixx) reported
Hi @virginmedia been at home awaiting a delivery today & nothing has arrived.. realised this evening that nothing was in the orders section of my account -I can PM you a screenshot of my order details, currently having WiFi dropouts & I've had a day at home waiting.. help!
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Kieran Eves
(@EvesKieran) reported
@virginmedia There was world going on and meant to finish at 3pm still no internet at all and is saying nothing online but loads of issues in area