Virgin Media outages and service status in Newarthill, Scotland
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 3 outage signals in the last 24 hours around Newarthill, including 3 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received May 26, 4:41 PM GMT+1.
- TV (83%)
- Internet (9%)
- Wi-fi (5%)
- Phone (2%)
- E-mail (1%)
- Total Blackout (1%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Newarthill, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newarthill, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 26: Problems at Virgin Media
Virgin Media is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Newarthill, Scotland
The most recent Virgin Media outage reports came from the following cities: Carluke, Hamilton, Bothwell, Airdrie, Motherwell, East Kilbride, Viewpark, Blantyre, Cumbernauld, Coatbridge, Bellshill, Uddingston, Wishaw, Strathaven, and Bishopbriggs.
| City | Problem Type | Report Time |
|---|---|---|
|
|
Wi-fi | 1 hour ago |
|
|
Internet | 4 hours ago |
|
|
Phone | 21 hours ago |
|
|
Internet | 1 day ago |
|
|
TV | 1 day ago |
|
|
Wi-fi | 1 day ago |
Nearby cities with recent reports
3 recent signals
3 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Newarthill, Scotland
Latest outage, problems and issue reports in Newarthill and nearby locations:
-
rach ✨ (@seawxy) reported from Motherwell, Scotlandbeen trying to cancel my virgin media package for 15 minutes and he’s going on about discounts and units of measurements i’ve never heard of. i don’t want a new deal, i want ur router out of house 🖕🏽
-
Vikki Robb (@VikkiRobb) reported from East Kilbride, Scotland@virginmedia how come when you are trying to sell me your services you can call twice a day but I’ve spend 2 full days trying to get an issue at your end sorted and suddenly no one can call me?
-
Michael Harkin (@harkz9) reported from Cambuslang, Scotland@virginmedia Already done this. Automated message saying they expect the problem to be fixed by 4p.m. No good. Another day ruined. Disgraceful customer service. Can't speak to a human
-
ianjac (@ianjac2) reported from Harthill, Scotland@virginmedia I would just like an engineer to come to my house next Saturday as early as possible and fix my hub3 thanks as I know it is not working properly as when I try to connect my phone on wifi the is no network name like wm8763213 for example
-
Papa Raymondo (@raymi37) reported from Chapelhall, Scotland@quigley_mick @virginmedia @virginmedia service is getting worse mick I’m thinking of a change far too dear as well
-
Anne Marie McPhee (@nuttynanaannie) reported from Motherwell, Scotland@virginmedia Thanks. I'll try that. When I do a status check it flags Tivo right away but shows no issues with broadband or phone when I then run a broadband check it says there's an intermittent fault in my area. !
-
Ian MacQuarrie (@MekQuarrie) reported from Cumbernauld, ScotlandAnyone else experiencing terrible broadband with @virginmedia right now? Getting into a second week now... 🤷
-
Paul Ford 🏴🇪🇺 (@Paul_Ford80) reported from Hamilton, Scotland@virginmedia Hi, any issues affecting ML3 0QJ? Had no service on my broadband for about half an hour and its been on and off all day. Thanks.
-
Respawn Doesn't Respond (@PotatoAimZero2) reported from East Kilbride, Scotland@virginmedia Connection keeps cutting every 45 or so minutes. Receiving 0 to no network what so ever at any giving time. "Unstable network". Before you asked yes the router has been reset and tested multiple times. Turned off and on and yet still the same issue.
-
rach ✨ (@seawxy) reported from Motherwell, Scotland@virginmedia no, i’ve not received a resolution. someone contacted me regarding the complaint, then when i responded, they have just ignored it. the complaint is regarding incorrect billing and poor customer service.
-
Andrasi Icolni (@AIcolni) reported from Mollinburn, Scotland@virginmedia I most certainly will not be taking anything of issue to the council as my privately owned home is not council property, and your contractors dug into my private garden therefore it's your issue and if I cant resolve it here next step will be Daniel Potts
-
Anne Marie McPhee (@nuttynanaannie) reported from Motherwell, Scotland@virginmedia Hello I have no tv service and also cannot get into my account to do service check. ML1 5HD area of Motherwell. Channels are all pixelated and sound affected.
-
Garry Stevenson (@gazstevo) reported from Birkenshaw, ScotlandSeriously @virginmedia , after your phones not working for two days, you put me on hold for 45 minutes then hang up. Anyone would think you are purposely making it hard for customers who want to leave.
-
Gallagher D (@Jockthrax) reported from Airdrie, Scotland@virginmedia Possibly the worst company I have ever dealt with. Cut off twice. I only wanted to buy a new remote. Absolute shambles of a company. Disgraceful customer service.
-
Anne Marie McPhee (@nuttynanaannie) reported from Motherwell, Scotland@virginmedia Hi, no, it initially says no issues in area on testing hub it says there's an intermittent problem with connection and come back in 18 hours!
-
Anne Marie McPhee (@nuttynanaannie) reported from Motherwell, Scotland@virginmedia For the past 5 days I've had limited Tivo use and no access to apos at all in Ml15hd also no Internet 90%of the time. Virgins site says they're working in my area to fix this by 20th October. So will I get a reduction on bill for a week of no service.
-
Anne Marie McPhee (@nuttynanaannie) reported from Motherwell, Scotland@virginmedia Hi, my broadband is down again, the same result intermittent connection but I've no app access I.e netflix etc. Any idea the problem and when it will be fixed?
-
Valerie Hepburn (@ValerieHepburn4) reported from Hamilton, ScotlandOnce again unbroken promise from Virgin Media. Still awaiting refund. Disgusting customer service from this company.
-
Francesca Docherty (@FrancescaDocher) reported from Overtown, ScotlandKeep seeing these adverts for @virginmedia for stream. I can't get a signal if I am more than 6 feet away from the router and the signal booster they sent out is useless won't be bothering with their new service as tge service I have now is rubbish
-
Rach💚 (@_rachf02x) reported from East Kilbride, ScotlandVirgin media are 1000% the worst providers on planet earth
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Basquildol 💙 (@basquildol) reported@virginmedia Hi, is there an outage causing issues on the APP catch-up/box sets? The sound is in and out on all programs & films on these services, but there no sound issue with live programming on the APP. Can someone advise or provide help to resolve? Thanks
-
Gemma Durham (@Gemmajaffacakes) reported@virginmedia Please can someone help me i am trying to book an engineer for the Digial Phone Line switch over and ive been sent round the houses for the last hour by your live chat and telephone line 😵💫😵💫😵💫😵💫
-
Alloqui Strix (@AlloquiStrix) reported@virginmedia Still no refund though! Seems like what you said about registering an outage (which I did on the website) - and my in-law's registered as well, resulted in nothing being refunded to either. When should this be expected?
-
Andy Nadin (@andytrainspot) reportedIs anyone having problems with Virgin media this afternoon in the London area
-
Rachael. - Whimsical Art 7🌞 (@Art71Rachael) reported@virginmedia You’ve basically told me what I’ve told you! I wanted to know what the problem is? And why it hasn’t been fixed yet! Not to check the service status which I have already done 😖😡
-
JC (@SaffaJC) reported@virginmedia Apparently I can only raise one complaint at a time otherwise the previous one closes. I mean how ridiculous are your systems.
-
Cp (@Mr_MuFc1987) reported@virginmedia Yea the internet was down in my area from 2130 to 0200 not good especially on a Friday evening
-
Josh (@Joshhhhh____) reportedThanks at @virginmedia for going down 3 times in one month new record!!! Well done! and refusing compensation. Disgusting!
-
Basquildol 💙 (@basquildol) reported@virginmedia Now it’s 3 and a half hours without a proper response on the DM thread, anyone there online who can help? Thanks
-
Gen X (@trail_71) reported@virginmedia Down in exeter - my TV screen keeps dropping out to black for a fraction then back on again - is line with the problems you’re having ?