Virgin Media Outage Report in Kidbrooke, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kidbrooke, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kidbrooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Kidbrooke, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hammersmith, London, Croydon, Hackney, Dagenham, Beckenham, Chigwell, Bexleyheath, Camden Town, Poplar, Harringay, Fulham, City of Westminster, Waltham Forest and Ilford.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| London |
Internet | |
| Croydon |
Internet | |
| Hammersmith |
Internet | |
| Croydon |
Internet | |
| Croydon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Kidbrooke, England
Latest outage, problems and issue reports in Kidbrooke and nearby locations:
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Illy Mus 💙
(@illymus) reported
from
Camberwell, England
@virginmedia so you hike our prices up and then the Internet has been awful today. Left home at 6am, just got home and still the same issue. Our landline relies on Internet and so does my 83 year old mother who uses it. Remind me what I am paying for???
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Luther Blissett
(@LutherB40510976) reported
from
London, England
@virginmedia can you give me a direct number to call to cancel my contract. I've used whataspp / webchat and spoken to two people in last 24 hours - but to no avail.
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Brenda
(@joybrenda) reported
from
London, England
@virginmedia help why have you made it so difficult to log a landline vault on line. Need to call, as line out of order since friday. I am certain it's systems fault as display message I have seen on previous occasions.
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Luther Blissett
(@LutherB40510976) reported
from
London, England
@virginmedia what is the number for your complaints department? It seems impossible to actually terminate my contract with you. Am I in the Hotel California?
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anne hill
(@gorgeousuk) reported
from
Bromley, England
@virginmedia My husband has called because he is the account holder and has a Virgin phone. Virgin apparently will call tonight/tomorrow morning. However, my feeling now is that your service will work for a time and then will go bad, there is a pattern.
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radz
(@rtkosha) reported
from
Stratford, England
virgin media was asking for my customer’s card details over the phone which i found suspicious but he goes to me “i ain’t got anything in the bank for them to nick anyway hahaha” 😭😭😭
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anne hill
(@gorgeousuk) reported
from
Bromley, England
My day off and I still cannot watch Amazon prime due to virgin media delivering a ****** service. I really think we need to switch providers now. Enough is enough.
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Frank Douglas, Hon. PhD.
(@fdoug23) reported
from
Merton, England
Great to see another SNR outage in SW19 @virginmedia and no ‘fix’ date. @Ofcom
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Annie Caird 🌻
(@AnnieCaird) reported
from
Islington, England
@virginmedia How long have you got? I have just sat down in a restaurant to cry on a friend’s shoulder. The nice server said, “how are you?” I just burst into tears! Seriously. My disappointment is palpable. I want to go back to @BT
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Bernie Biggs
(@Biggsy58) reported
from
Bexleyheath, England
@virginmedia putting their tariffs up by 17.3% from 1st April - that’s 3.9% over the Retail Price Index Inflation of 13.4%…people getting nowhere near this sort of increase in their pay packets…hang your heads in shame especially in a cost of living crisis.
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Kathy B
(@KathyB05775264) reported
from
Tottenham, England
@virginmedia my internet is down. Is there a problem in the N18 area
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Claire Champion
(@Champion3Claire) reported
from
Bromley, England
@virginmedia I think you will have to agree this is an unacceptably long time for the repair as it’s already been going on for days?? “There's a TV issue in xxx. Thanks for your patience while we work to fix things as quick as we can. We hope to fix this by 14 March at 16:00”
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Claire Champion
(@Champion3Claire) reported
from
Bromley, England
@virginmedia An explanation of the problem and what is being done would be a good start for customer service. Right now that’s sadly lacking. I hope there will be a £ reduction in the bill for the lack of service??
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J
(@not_on_fire) reported
from
Epsom, England
@virginmedia broadband not working since late last night and your website appears to be down. What’s going on?
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Lewis Allen ⚒
(@_Lewis_A) reported
from
Romford, England
On phone to @virginmedia for 55 mins to cancel, speak to 4 different people about a mis-sold service and then when I ask them to produce my contract they hang up. Not happy.
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Roger Highfield
(@RogerHighfield) reported
from
London, England
@virginmedia My broadband is down again - area21. Any idea of when it will be fixed?
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R. Aaron
(@aaronuart) reported
from
Merton, England
@virginmedia I have had internet issues since September last year I have called up too many times to count and once again internet is out in SW19 and now you want to rise your prices. Please can I get a solution and not one that means a technician cancels last min today!!
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Adam Farnsworth
(@farnsworth_adam) reported
from
London, England
@virginmedia It’s appalling they can act so quickly What about the speed issue?
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marco salamone
(@marcones87) reported
from
Haringey, England
@virginmedia n22 London still down… this is unacceptable at least 3 times per week..
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Lewis Allen ⚒
(@_Lewis_A) reported
from
Romford, England
So @virginmedia want £288 to cancel a contract I've had since 2018. Can I get through to anyone to speak about it? NO!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Matt ‘Barnsey’ Barnes
(@matt18barnes) reported
@virginmedia I did. It was an automated message that said there was an issue in your area please monitor your broadband for 24hrs! We have monitoring it for 6 months!!!
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Phil Bach
(@Phil_Bach) reported
@virginmedia Which is compensation for 2 solid days of complete outage .. we’ve had a month of intermittent outages throughout the day . Have raised a complaint through the portal
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Patrick Pearce
(@patrickkpearce) reported
@virginmedia My VM. I don’t think he has the Netflix login deets. I have his ac details, and the email ref number, but I don’t want to post either of them in a public tweet.
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Ash
(@FagleyPetty) reported
@virginmedia Yes, was told nothing can be done untill the 23rd then we will start "troubleshooting" Again?!? You know there's a problem now. 2 days before Christmas, nice one
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Jake Thompson
(@JakeThompson_95) reported
@virginmedia internet has been down all day but when I check the status in my area it says it’s all ok.. what can I do? I work from home so need access. Box is just solid red.
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Lozlander
(@lozlander) reported
@DomTribuzio @virginmedia Mine is down today mate. Been ****** all week with drop outs.
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Sarah McMahon
(@Miss_SKM) reported
@virginmedia I’ve now tried that but the Bot says there’s no availability to accept any more messages. Are you able to send the link that goes directly to the page to register the loss of service and not the general help page?
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Stewart Daniels
(@Editmonster) reported
@virginmedia So no one call me today about my issues , it now 25 Days having no service
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Neil
(@Neilb28Neil) reported
@virginmedia Because they have not done anything that was promised its actually my father in law account who's tried numerous phone calls to yourselves cancel to no avail
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Ryan brooks
(@superscouse82) reported
@markenello @virginmedia I've been trying too access mine for 3 months and all I get is 'there is a technical error'and were trying too fix it..