Virgin Media Outage Report in Kidbrooke, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kidbrooke, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kidbrooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Kidbrooke, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hammersmith, Southwark, London, City of Westminster, Merton, Hackney, Croydon, Islington, City of London, Hampstead, Ilford, Greater London, Camden Town, Paddington and Poplar.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| Southwark |
Total Blackout | |
| London |
Internet | |
| City of Westminster |
Internet | |
| Merton |
TV | |
| London |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Kidbrooke, England
Latest outage, problems and issue reports in Kidbrooke and nearby locations:
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Jason Starman QBE 💙
(@starmanuk) reported
from
London, England
@virginmedia No issues reported. But 7 houses locally reporting outages on local forums. This is happening frequently.
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Philip 🦅
(@Phil_Swallow) reported
from
Croydon, England
Shockingly bad experience (again) from @vmbusiness @vmbusinesshelp - “upgrade” yesterday has wiped out my Wi-Fi - engineer coming next week. Couldn’t make it up, these cowboys really are the worst
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Stephen Champion
(@Champs707007) reported
from
Wandsworth, England
Again my Virgin Media broadband has shat itself. Shows it’s connected to the net but with zero download zero upload yet service checks says no problems In your area. Can’t wait to leave fed up of this
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Stephen Champion
(@Champs707007) reported
from
Bromley, England
@virginmedia It’s now showing there is a problem. It’s been going on for 3 days now being very intermittent but only just started showing there was a problem this morning
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Philip 🦅
(@Phil_Swallow) reported
from
Croydon, England
@vmbusinesshelp @vmbusiness Ah, so when there will be nothing to do or see you will become interested, is that the customer service ethos at VMB? Staggering, but not surprising
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Rana Rahman
(@ranaraptor) reported
from
Wandsworth, England
@virginmedia Do you have a date/time? What is the tech issue? I’m trying to run a business remotely, and Virgin is severely letting me down unfortunately. #virginoutage #virginmediadown
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Mike Fuller
(@ninepine) reported
from
Banstead, England
@virginmedia Have raised a complaint but this is being dealt with by someone only capable of copying and pasting a series of platitudes into a superficial and thoughtless email. No intelligence or attempt to understand and address the issues. Pathetic. Still not fixed.
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SA Punk
(@michaelsamuels4) reported
from
Hackney, England
@virginmedia I have no phone signal so no WiFi. Webchat not working. Any suggestions?
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Rana Rahman
(@ranaraptor) reported
from
Wandsworth, England
@virginmedia My broadband is finally back on. But after this latest horrific outage, I am now actively searching for a new provider. #virginoutage
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Lusitano71
(@Lisboadolphin71) reported
from
Camden Town, England
@virginmedia no services for all 5 days now! Your customer care is appalling! And, apparently, nothing is wrong, according to your website. Bad!!
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AJ
(@appariciojunior) reported
from
East Ham, England
Checked the speed and 150mb I cant. It can be foolish of me but 150? I cant for real. 900mb minimum, my house moves are planned based on fiber connectivity. ps: 150mb from virgin media hahahhahahhahaha everyday in the phone screaming with customer service, nope im good
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Stephen Champion
(@Champs707007) reported
from
Wandsworth, England
@virginmedia It’s been erratic all day on both connections and your service check says no issues identified. One minute it’s doing 40-60mbps then it’s just plain dead but shows a connection
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Muloongo Muchelemba
(@muloongo) reported
from
Kensington, England
@virginmedia Why is the broadband service down today?! It’s been patchy all week. For the price we are paying every month, we expect better than this… #virginmedia
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Rana Rahman
(@ranaraptor) reported
from
Wandsworth, England
@virginmedia My so called ‘ultrafast, reliable fibre-optic broadband’ has been down all day (!). Unacceptable 😡
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Rana Rahman
(@ranaraptor) reported
from
Wandsworth, England
@virginmedia It’s still not working!! I have this message from your site, “There's a broadband issue in SW11 XXX. Thanks for your patience while we work to fix things as quick as we can. You've registered that an area fault causing a loss of broadband service is affecting you.”
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Beth
(@bethcanadian) reported
from
Lambeth, England
@virginmedia I came home to it working so whatever you did to fix it, thank you!
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Mike Fuller
(@ninepine) reported
from
Banstead, England
@YodelOnline OK have sent DM with details of the *Three* shipments @virginmedia have now sent due to their faulty software or equipment none of which shipments have been provided with a two hour delivery window by the carrier @YodelOnline as promised. Truly awful customer service.
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Emma Churcher-Holt
(@emmalouchu) reported
from
Camden Town, England
@virginmedia Even this link isn't working. Takes me straight to auto bot/live chat messaging service and there is no one actually responding.
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Mitzy
(@mihaialaci) reported
from
Poplar, England
@virginmedia They escalated my complaint,but looks like the package is not available to us.When my contact expires will definitely looking at other options as I don’t trust Virgin Media anymore
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Mary
(@SandraS80775853) reported
from
London, England
@virginmedia This issue has been going on since August. Loss of power for hours on end is adding up to several days. I am currently on hold which I've been doing for 30 minutes. Shocking @Se7 residents please take note of @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rachel Martel
(@OM_RachelMartel) reported
@virginmedia I don't go to Netflix on my box. If I try to login on the website, it does not recognise my email and I do not have a password. I am stuck. My daughter has Netflix. I do not. She tried to access it on my TV and failed. Then I got an email from VM and have been billed ever since.
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Lee Gatenby
(@lee_gatenby) reported
@virginmedia My contract was broken... I was told that there wouldn’t be any price increase for the full term of my contract... and that is why @virginmedia hasn’t billed me for the rest of the contract for terminating it. I should be able to bill virginmedia for breaking it
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Daniel S
(@planet_dan) reported
@virginmedia your streaming service is abysmal. It stops. It crashes. It reboots. You cannot watch ANYTHING in HD. Every night of trying to view something turns into a frustrating as **** nightmare. Im paying you for this. What can you do to make it work properly? @BBCWatchdog
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Neal Cavanagh
(@Neal_Cavs) reported
@virginmedia So I hear another price hike is due to cover the alleged 1 billion investment in the network. How come we all have to pay for this at 5% now? as if we were to move onto a new package for a speed increase, we would also pay for a higher package ontop. Paying TWICE!
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Sean Trewavas
(@Trewavas27) reported
@virginmedia internet been down since 01:00 yesterday and been on hold for over an hour
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James Drewery
(@JamesDrewery) reported
Just had an awful experience with @virginmedia - increased our broadband/TV/Phone package, then refused a lower packaged they offered us earlier today as a staff member told us mis-information. They do nothing to actually help your situation, they just want to increase your bill
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Dáithí
(@DaithiEire) reported
@BrockPadraig @virginmedia Same **** happening again today in Dublin 7. Two days in a row. Thanks VM working from home difficult enough and now having to work off a phone hot spot. 60e a month for this service?
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Alison
(@Daylight33) reported
@virginmedia trying to test the wifi strength in our house using the connect app but it does not see the router even when stood next to it. Wifi signal upstairs is poor and can see you offer a booster. Please help
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Paul Higgins 🕹👾🕹
(@Retrojedi74) reported
@virginmedia had a phone call from yourselves today from one of your colleagues asking how has my setup been working and is there anything you can do to help? When I explained what problems I’ve been having they put the phone down on me....🤬
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Elizabeth brennan
(@Elizabe46045399) reported
@virginmedia We hav 2 new v6 boxes, 1 hasn't worked since we renewed our contract in Nov. Weve not had access 1/2 of our services, the virgin media app that disconnects WiFi has caused devices not to be able to ever be able to reconnected. We continuously get cut off from customer services.