Virgin Media Outage Report in Kidbrooke, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kidbrooke, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kidbrooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 04: Problems at Virgin Media
Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Kidbrooke, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, City of Westminster, Hackney, Waltham Forest, Fulham, Islington, Croydon, Ilford, Romford, Southwark, City of London, Barking, Tower Hamlets and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Grays |
Wi-fi | |
| London |
Internet | |
| London |
Wi-fi | |
| Hammersmith |
Internet | |
| Hammersmith |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kidbrooke, England
Latest outage, problems and issue reports in Kidbrooke and nearby locations:
-
Simon Bostic
(@lifesmarrow) reported
from
Lambeth, England
@virginmedia The link you give to read details of the latest broadband issue doesn't work. Even the website is down. Too many problems now - almost daily. I am out of contract - considering reverting to BT. Not what we need in #lockdown #poorcustomerservice #virginmediadown
-
Daphne & Jake
(@madamdaphne) reported
from
Camberwell, England
@virginmedia Let’s see if you can keepie uppie the signal to your customers
-
Damien Gorson
(@DamienGJPG) reported
from
Wandsworth, England
@IJohnson_TNF @virginmedia @virginmedia same here fibre Internet area 21 down since 5.15pm. Keyworker attempting to work from home but virgin making it awfully difficult in the last 3 weeks.
-
f. sdrigotti
(@f_sd) reported
from
Hackney, England
@virginmedia @brotherjohn1 Same here mate. Dawn since 11:17. Been bothering since Saturday 17:55. Please fix.
-
Aled Smith
(@AledSmith) reported
from
Camden Town, England
@virginmedia NW1 7PX broadband network is down
-
stemo
(@stemo8888) reported
from
Ilford, England
@virginmedia it's down again! So useless #virginmedia
-
Suresh halai
(@sureshhalai) reported
from
Ilford, England
@virginmedia broadband not working in IG2, sort it out virgin, how can we WFH, when we can’t given get the service, hope you are going to refund us for loss of service,
-
Neil Wigglesworth
(@Neilwigg) reported
from
Bromley, England
@virginmedia That page isn’t loading (and no, it’s not because your broadband is down, I have a fully functional 4G connection)
-
Rock'n'Rollbookclub
(@e17RnR_books) reported
from
Walthamstow, England
@petefowlerart @RoughTradeBooks @JonSavage1966 @robinturner @thesociallondon @jamesendeacott @kierboyo Virgin media problems I think
-
Emma Quick
(@EmmaAintQuick) reported
from
Wandsworth, England
@AnaBooks @virginmedia Trying to teach my adult tap class tonight was impossible, couldn’t even hotspot from my phone because I’m on Virgin Mobile and that was down too!
-
Rabzzz
(@rabzzz_) reported
from
Merton, England
@virginmedia fix your stupid internet kmt
-
Ryan Jones
(@ryanAHjones) reported
from
Islington, England
@virginmedia sort your ******* shit WiFi out
-
Mrs R
(@KateRenton) reported
from
Merton, England
@virginmedia I have yet to receive a reply! Can you update me on the outage in #SW20
-
George Bullen
(@GeorgeBullen95) reported
from
Bromley, England
Virgin Media is trending and as such it’s a good time to remind people that the only viable speeds should not be provided by the worst broadband company in customer service. Nothing will change if we stay quiet. UK-wide gigabit internet is ESSENTIAL to the growth of the economy.
-
Camilla Audia
(@camillaudia) reported
from
Merton, England
@virginmedia Get it together, I cannot even open the website to register loss of service! Sw20/sw19 are down on and off since 5pm...
-
Kacper 🧅
(@kourcper) reported
from
Tottenham, England
virgin media fix your ******* wifi
-
Gary McAllister
(@GaryMcAllister) reported
from
Bromley, England
@virginmedia hi, I’ve just upgraded in the hope my internet performance would improve... I am still having huge jitter and latency issues. No point in half a gig if ping speeds are awful.
-
man
(@therafidrahman) reported
from
Tottenham, England
The way virgin media keeps going down and back up ffs am I rollercoaster
-
Harry Gillmore
(@HarryGillmore) reported
from
London, England
Bastards 😡🤬😡🤬 nothing but problems the last few months @virginmedia sort it out!!
-
Suresh halai
(@sureshhalai) reported
from
Ilford, England
@virginmedia Hi still waiting for problem to be fixed. @richardbranson We need the broadband to work in these times when we are expected to stay on our island 🌴, sorry I meant out 2 up 2 down, but pay a fortune for a service we are not receiving 😢
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
evannakappos
(@evannakappos) reported
@virginmedia not acceptable - I have been very clear that I’ve not made any progress with your agents on the phone - 16 calls - I would like you to refer to my complaint number and escalate and have someone properly reply or call me
-
Fleur-K
(@Fleur_K6) reported
@virginmedia need to report a landline down but going around in circles. Very stressful as father just died and need it sorted for my mother. Can a human make contact?
-
martyn 🏴🇹🇭
(@Pogopatmore) reported
@virginmedia Why wont my ntlworld email accept the password? I've contacted your call centre but they weren't any help!
-
Cami
(@Cami15266279) reported
@virginmedia It says it’s just my box but I rang up and they said it’s an area issue, though it doesn’t say that on the service checker. Can’t seem to see if anyone else if having the same issue though but I’m trusting the guy on the phone.
-
JM Molyneux
(@DoctorBeeching1) reported
@virginmedia Thanks for responding. Letter clearly sdates It will only effect us post October contract end date but little price for customer loyalty and this gives us a decision to make
-
paul mcvey
(@ptmv69) reported
@virginmedia Still doesn’t answer why it took a week for the job to be allocated If u know there is a problem why so long to get round to sorting it out ?
-
S_HandmadeEmporium
(@SH_Emporium) reported
@virginmedia Listen I've tried phoning, it's like talking to someone from the FBI. I'm trying the text message approach, still the same process. I just want to cancel my account
-
Flav
(@flavius2901) reported
@virginmedia so just had a call with one of ur guys. Agreed to a contract got it by email all good. 30min-1hour later got a new contract by email didnt know of it. Never agreed to it or any kind of information communicated to me… I send a message on WhatsApp
-
Scott🎮🎲
(@akoangdala) reported
@GideonLordGames @virginmedia Talk to @reid_360 they helped me when support services wouldn’t help me🥺..
-
Gary
(@Gary_Heyes) reported
@virginmedia do you think it’s acceptable to be on hold for 45 mins and then when dealing with the retention team I get told £3 off is the best deal. I have been a customer for 10 years I think it’s beyond a joke.