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Virgin Media

Virgin Media outages and service status in Harborne, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 2 outage signals in the last 24 hours around Harborne, including 2 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received May 17, 9:35 PM GMT+1.
  • 40% Internet (40%)
  • 38% TV (38%)
  • 11% Wi-fi (11%)
  • 6% Total Blackout (6%)
  • 4% E-mail (4%)
  • 1% Phone (1%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Harborne, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harborne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 18: Problems at Virgin Media

Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Harborne, England

The most recent Virgin Media outage reports came from the following cities: Redditch, Birmingham, Oldbury, Wolverhampton, Bilston, Brierley Hill, Stourbridge, Walsall, Sutton Coldfield, Solihull, West Bromwich, Dudley, Kingswinford, Smethwick, and Halesowen.

CityProblem TypeReport Time
Redditch Internet 14 hours ago
Birmingham Internet 14 hours ago
Oldbury Internet 1 day ago
Birmingham Internet 1 day ago
Wolverhampton TV 1 day ago
Birmingham Internet 1 day ago

Nearby cities with recent reports

Birmingham

35 recent signals

14 hours ago
Wolverhampton

11 recent signals

1 day ago
Oldbury

10 recent signals

1 day ago
Redditch

9 recent signals

14 hours ago
Solihull

6 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Harborne, England

Latest outage, problems and issue reports in Harborne and nearby locations:

  • iamscorchy
    iamscorchy (@iamscorchy) reported from Wednesfield, England

    @virginmedia No it doesn't feel hot it randomly starts the fan really loud and doesn't stop its on top of a cupboard not close to any walls ect it's cleaned still have the problem at least twice a week

  • measlewolf
    Steve Lees (@measlewolf) reported from Dudley, England

    @virginmedia I’m currently on hold. My mum is in her 70’s and waited in for an engineer only for them to send a text 10mins before to say you were coming in the 26th. The original appointment was the 21st and her TV service has been down for well over a week.

  • Stephen12857059
    Stephen Bennett (@Stephen12857059) reported from Birmingham, England

    Once again the Internet Orovider that claims to be the best @virginmedia, has an outage. I bet all my savings there would be significant kick back if the directors didn’t get paid, because the Lady dealing with their account cannot get online. Time has come for change #cancelVM

  • saqibsvideos
    ch Saqib (@saqibsvideos) reported from Birmingham, England

    Rubbish network is @virginmedia can't recommend to anyone one of the worst customer service

  • tarun65170952
    tarun (@tarun65170952) reported from Birmingham, England

    @virginmedia Im getting slow speeds on my broadband. My package is volt and which should be 250mbs im getting less that half of that. Please ask your team to look into this

  • ReissOmari
    Gordé 🦩 (@ReissOmari) reported from Birmingham, England

    Fed up of these “intermittent” problems with my @virginmedia broadband.

  • mrmjprice
    MJP - mastodonapp.uk/@mrmjprice (@mrmjprice) reported from Birmingham, England

    @virginmedia Async live chat (WhatsApp) sucks as you let me text you with a problem, let it sit for hours, then close it down if I don’t reply within 5 mins and repeat. I’ll just ignore all the comms.

  • EvanD
    Evan Davis (@EvanD) reported from Birmingham, England

    @virginmedia Yes I’ve done that. My connection drops out for a minute or so every 30-60 mins. Hard to replicate. My account has notes regarding the reason why the credit was given last time. Ideally I don’t want to wait so long for the same issue to be fixed.

  • stumccullagh
    Stuart McCullagh (@stumccullagh) reported from Birmingham, England

    @virginmedia The TV goes all distorted I’ve done webchats phone calls the lot nothing has been resolved was told it was a problem in the area , neighbours have had no issues happened still have issues now but not as often but it’s a bit annoying esp when I’ve not had any money off

  • richardcbishop
    Richard C. Bishop 🏃‍♂️ (@richardcbishop) reported from West Bromwich, England

    @Damien_Clyburn @virginmedia They're appalling. I've had business version for 10 years. BT never miss a beat. Outstanding. Get rid of them.

  • jot_shoker
    Jot Shoker (@jot_shoker) reported from West Bromwich, England

    I purchased @virginmedia high speed wifi but they are not giving a proper service We are totally frustrated

  • measlewolf
    Steve Lees (@measlewolf) reported from Dudley, England

    @virginmedia afternoon. I’ve been on hold for 25 mins and when I finally got through the line went dead after security questions. My mum has been without her TV service for over a week. Last night an engineer was due by 6 o’clock and never showed. Another text stating the 26th

  • stumccullagh
    Stuart McCullagh (@stumccullagh) reported from Solihull, England

    @virginmedia hi I’ve had an ongoing complaint since September, I’ve had an email to contact yourselves but the phone number is getting me nowhere , is there another way of contacting the complaints dept?

  • jordyanslow1
    jordy (@jordyanslow1) reported from Dudley, England

    @virginmedia any chance of an update regarding the outage in my local area regarding internet connection? It’s been down 2 days straight!

  • NickHickey84
    Trickie Dickie (@NickHickey84) reported from Bradmore, England

    @virginmedia a customer of yours for years. Had a cpi increase letter to say leave with out penalty. Competitor massively cheaper than you for faster speeds. Only to be told by a colleague I have to pay £110 to leave today?

  • ReissOmari
    Gordé 🦩 (@ReissOmari) reported from Birmingham, England

    @virginmedia Think we need to call an engineer out anyways, before the outage I was only getting 600mbps max when my package is the 1Gig.

  • ________Danny
    Satish Danny Paul (@________Danny) reported from West Bromwich, England

    @virginmedia Hi, after raising 2 complaints for being missold my contract, no investigation done by virgin, no outcomes received. i am now bing asked to request my data (dsar), investigate the issue myself listenening to the recordings and send proof to virgin to review. shocking cust service

  • duggystoneradio
    duggystone radio (@duggystoneradio) reported from Swindon, England

    Well hope @virginmedia and .#o2 get their act together it’s been shocking this week for robust network Had to kill the show this am could not even do audio stream Shocking we’ve got #duggysfest in may ….

  • AdieJAMster
    Adie Hughes (@AdieJAMster) reported from Swindon, England

    @virginmedia Internet has been down again for the whole night. When I spoke to you about the recent last 6 times it’s been down you said there was no issue! Looks like whole of UK was down now yet our bills go UP & UP & UP! #virginmedia

  • DeanCondliffe
    dean condliffe 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@DeanCondliffe) reported from Birmingham, England

    The day ends with a Y 🤝 Virgin media not working again

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • njquick
    Nicola Quick FEPAA (@njquick) reported from Exeter, England

    @virginmedia useless customer service; complete service outage for 3 x days; after 48 hrs, £10????? Outrageous! #whatajoke

  • ImCager_
    Cager (@ImCager_) reported

    @virginmedia My WiFi in my area had gone down i can't contact anyone fix it please

  • CS_Hants
    South Coast Commuter (@CS_Hants) reported

    Well, turns out @skytv are just as useless as @virginmedia. Installed broadband today, forgot to sort out TV and Virgin TV doesnt work with Sky fibre. Now have no telly until they find an install date. Why is this so complicated, why are these firms allowed to be so poor @Ofcom

  • MJHClarke
    Martin James Clarke (@MJHClarke) reported

    @virginmedia, please help. I want to watch the Running Man (New). You've changed the interface and I cannot find it. It's on now, live but I want to watch it from the start on demand.

  • MaverickMark
    mark palmer (@MaverickMark) reported

    @virginmedia over a day of outage on TV. Broadband is awful always. Get message of its & issue with time to fix. You’ve now just moved back multiple times. Current one says will be fixed hours ago. No contact. I guess also won’t compensate the hundreds of thousands hiding from

  • DingliPaul
    Paul (@DingliPaul) reported

    @virginmedia @EuroTiggion Just wondered why my bill is the same and and yet we had 3 days of no service here!!

  • skgreennz
    Sue Trickett/Green (@skgreennz) reported

    @virginmedia But your customer services have take 2 months and they lie

  • coomerdarren
    Darren Coomer (@coomerdarren) reported

    @O2 Since virgin media came along ive been unable to use the O2 app to look at my account after a few phone calls to raise this issue & told the issue will resolved yet nothing also i don't have virgin media please can you get on with resolving this issue ?

  • LadyLucia05
    Lucia (@LadyLucia05) reported

    @virginmedia Sunday and still broadband issues, none of my home security is working properly am sick to death of it now, but you will expect my Direct debit to be fulfilled on Wednesday.

  • IamCarrieagain
    Carrie (@IamCarrieagain) reported

    Oh damn. Email from Virgin noting I haven't set up my new hub. Apparently, my old one will be switched off 5 days after delivery of the new one. They didn't tell me that when they told me it had to be replaced. Not sure I have the spoons to sort it in time @virginmedia