Virgin Media Outage Report in Harborne, City and Borough of Birmingham, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Harborne, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harborne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 15: Problems at Virgin Media
Virgin Media is having issues since 05:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (16%)
-
Total Blackout (14%)
-
TV (7%)
-
E-mail (5%)
-
Phone (2%)
Live Outage Map Near Harborne, City and Borough of Birmingham, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Dudley, Wolverhampton, Redditch, West Bromwich, Rowley Regis, Oldbury, Walsall, Solihull, Stourbridge, Brierley Hill, Sutton Coldfield, Smethwick, Halesowen and Cradley Heath.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Total Blackout | |
| Birmingham |
Wi-fi | |
| Dudley |
Phone | |
| Wolverhampton |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Harborne, England
Latest outage, problems and issue reports in Harborne and nearby locations:
-
Richie 11 Batch
(@RichieZuLuBatch) reported
from
Birmingham, England
@JasonLanns @virginmedia That’s wat I’m doing moving it I pay for a service u goto sort it Reiss laptop cutting off
-
James Rogers
(@JWRogers82) reported
from
Perton, England
@virginmedia trying to get in contact with customer service about renewing my account
-
Martin Clarke
(@MartinClarke165) reported
from
Birmingham, England
@virginmedia EVERY DAY my wifi drops. Morning and again in afternoon. My son is online with his teacher and my wife is online on calls. Thanks for the letter of price increase for rubbish service! SORT THIS OUT!#poorcustomerservice #virginmediadown #TeachingOnline
-
Michael Pritchard
(@blueghostuk) reported
from
Birmingham, England
@virginmedia I can only await for the service I ordered then... hopeless
-
Brett Ellis
(@brettellis1982) reported
from
Birmingham, England
@virginmedia I am signed in on the web and on my virgin app. Will not let me sign in to the connect app
-
Lee
(@leerusson86) reported
from
West Bromwich, England
@Lindyloo1971 @virginmedia And when u try to call customer services to discuss the rise in bill price Ur on hold for over an hour and still no joy
-
Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
Had poor internet for months cut off 90% of the time on hold for hours now a 8.5% price increase @virginmedia
-
Martin Clarke
(@MartinClarke165) reported
from
Birmingham, England
@virginmedia Nothing reported. I have a hub 4 your msg says can’t run test on this hub. My service goes down EVERY DAY. I’m fed up with Virgin. Take my money and offer rubbish device.
-
Griff
(@GriffPlays) reported
from
Birmingham, England
Streams delayed due to @virginmedia being absolute dog ****.
-
Samantha
(@Sammykins9486) reported
from
Birmingham, England
@virginmedia how can i access online chat? Unhappy with a few things , and trying to get through to you over the phone is never a good result, have better service on the online chat service
-
..."Then They Fight You"...
(@SunnyBTC) reported
from
Birmingham, England
Anyone else been having internet connectivity issues all day? I'm with virgin media
-
Amy
(@amy_brunny) reported
from
Birmingham, England
@virginmedia your mobile customer service is ****!
-
Mark Baldwin
(@mark_xc) reported
from
Solihull, England
@virginmedia It says no known issues but there is one as it is exactly the same problem we have had for a week. We were promised it would be fixed by 09:00 today
-
Brett Ellis
(@brettellis1982) reported
from
Birmingham, England
@virginmedia have the virgin connect app.... however it will not let me sign in. Have changed password etc and it still says ‘wrong username or password’. Driving me mad!
-
Martin Clarke
(@MartinClarke165) reported
from
Birmingham, England
@virginmedia The text the number you provided has just put me in a loop of BOT replies and still no help from a real person Rubbish #poorcustomerservice #broadband #virginmediadown
-
Dawnie
(@Dawn08503854) reported
from
Wednesfield, England
@virginmedia my TV has been off since 4pm no picture but sound can get tv guide etc on no problems. done all the usual restart check leads and can't get it back on.
-
Tomexh
(@tomexh1) reported
from
Birmingham, England
@bt_uk worst mistake I made and I am locked in for 2 years, there is no doubt Virginmedia can not be beaten in Birmingham, please let me go back
-
Mark Baldwin
(@mark_xc) reported
from
Solihull, England
@virginmedia your service is worse than ever, no wifi for a week and all you keep saying is it is very complicated and your engineers are trying to fix it
-
Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
@virginmedia Had probs for 8 weeks trying to get engineer out! Still taking £96 a month though Poor internet speed Wifi isn't working Spent 3hrs on phone Sat Currently on hold (3rd time today) cut off twice! On demand stopped working
-
Mark Baldwin
(@mark_xc) reported
from
Solihull, England
@virginmedia Promised this would be fixed by 09:00 but it is still broken. Been over a week now.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
ryanz
(@ryanzfnr) reported
.@virginmedia stupid ***** just terminate ur whole company
-
Kwabena🐝🇬🇭
(@DrKwabz) reported
I now know how the mandem feel about Virgin Media cause is it actually every week you need to have an issue?
-
Gill
(@Gypsygillybean) reported
@virginmedia No. I’m busy. I held on for over 12 minutes. I see a missed call, but as I say, I’m busy. I don’t have the energy to keep phoning and going through security twice because they have to transfer me every time. Help?
-
Denise T Phoenix
(@DeniseTPhoenix1) reported
@virginmedia I'll give it another try, but if I'm sent around no man's land again I'll be so cross! But thank you for your help.
-
Gary Pickles
(@CompleteGoober) reported
@virginmedia No, I don't have time to post onto a forum. This has been ongoing all month and you're asking me to post it onto a forum. Ridiculous. There was no problem at all, you tampered with something and now it's knackered. Your technical guy said it would be fixed, so why hasn't it been?
-
Nicki🌈💕🌈
(@Nicki_n_Wayne) reported
@virginmedia It comes up with there's a technical issue please try again
-
UltraFoil
(@UltraFoil) reported
@virginmedia No it sent me through a list of options that led to a dead end. I'm getting conflicting information from the Virgin app; it says there isn't a problem in my area, but also that they're working on the problem in my area! The phone call led to them just sending me a link.
-
bethy
(@betttttthy) reported
@virginmedia It is a one off credit due to complete loss of service for 9 days. Every time I ask why it’s not been applied, I’m told it has now been applied and it will appear on my next bill. I’m then given a bill with no deductions! Extremely frustrating.
-
Martana Price
(@MartanaPrice) reported
@virginmedia Perhaps but is that a call centre in the Philippines because they wont know anything! I am still being charged for a service that I am not receiving 100% of though
-
Criminology Student
(@binreminded) reported
@virginmedia That he knew my old email address from when we signed up for the service seemed a confirmation. I thought how could he have got that? I amended it on his device. He said we should get an email.