Virgin Media Outage Report in Chessington, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Chessington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chessington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (43%)
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TV (25%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Chessington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Croydon, Hammersmith, Southall, Southwark, City of Westminster, Caterham, Woking, Mitcham, Fulham, Hounslow, Ashtead, Feltham, Paddington and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Croydon |
Total Blackout | |
| London |
Internet | |
| Croydon |
Internet | |
| Croydon |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Chessington, England
Latest outage, problems and issue reports in Chessington and nearby locations:
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Catherine Gull
(@catgull) reported
from
Kensington, England
@virginmedia what is going on with the network. No service!
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Vicki Power
(@vickileepower) reported
from
Camberwell, England
@virginmedia No broadband at SE22 0DJ since 10am. Virgin phone auto test says nothing wrong with the service in my area. Help.
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Tuffcub
(@Tuffcub) reported
from
Lambeth, England
Excellent, @virginmedia down including their website and the service status page. No work for me then I guess.
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Dino
(@dianaziedina) reported
from
Kensington, England
@virginmedia @virginhelp Things are very bad on w10!!!!! No internet once again😑😑😑
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Cat Davis
(@catdavis123) reported
from
Lambeth, England
Am so sick of @virginmedia broadband not working, how are my kids supposed to do their online learning if they can’t get online 🤬
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Nick 235
(@music235) reported
from
Brentford, England
@kl_coop @virginmedia Yes mine is down as well and I can’t even get on the network status page to register a fault... even my @ThreeUK connection seems to be lagging
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Chris Hadland
(@chrishadland89) reported
from
Ealing, England
@virginmedia no Broadband service. London W5 area for about 2 hours now.
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Atima Bhatnagar
(@NailsByNemo) reported
from
Brentford, England
@virginmedia not the best time to have an outage if all your services!!! Happens far to often for my liking and often for hours on end if not the whole day. As a home worker I rely on my internet connection!!! Sort it out!!!
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Chris Ruby
(@chrisruby3) reported
from
Brentford, England
@virginmedia no internet + service site is down... huge issues, London offline, can’t work. Resolve ASAP please.
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Dave Cross
(@davorg) reported
from
Wandsworth, England
Hi @virginmedia. My street WhatsApp group shows that all of your customers on this road have no broadband service. A Google news search shows the problem is wider. Your status page is broken. Please give us some information.
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Fabio Sarlo
(@SarloFabio) reported
from
Ealing, England
So @virginmedia I can't check my broadband status on your 'Service checker' and your phone lines won't let me get through, I need this sorting out ASAP! #virginmediabroadband
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Aleksandr Langolf
(@langolf) reported
from
Ealing, England
@virginmedia @leesoo89 It’s not working.
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Tom McKenzie
(@TomMcKCharity) reported
from
London, England
Hey @virginmedia, internet down for awhile now and your service checker isn't working. Not the first time recently.
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Ferdi Rezvan
(@ferdi_rezvan) reported
from
London, England
@virginmedia are there known issues in the SE3 area. My broadband is not working and the service status page does not and the virgin media support phone line is not able to take calls
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James Meredith
(@Jamesmeredith) reported
from
Camberwell, England
@virginmedia @virginhelp #internet. This hasn’t been resolved Virgin. Virgin Media told The Sun some of its 8.7million customers experienced a brief issue with their TV service this morning but says this has now been resolved.
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Craigy B
(@CraigyBEsq) reported
from
Wandsworth, England
@Devantaylor_ @virginmedia I am on phone to BT now changing. The service at Virgin is appalling
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Phil Marriott Ⓥ
(@phil_marriott) reported
from
Camberwell, England
@laurabailey @virginmedia They are completely useless. I don’t understand how they continue to get away with such poor service.
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Ian Brown
(@ian_flyinscot) reported
from
Kingston upon Thames, England
@virginmedia please help with complaint raised..... customer service is just woefully poor
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Stephen
(@stephen_09) reported
from
Hammersmith, England
@virginmedia Hi, no service in W12. Router has been rebooted but still just flashing green. Been like this on/off for 24 hours.
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Craigy B
(@CraigyBEsq) reported
from
Wandsworth, England
@virginmedia all broadband services not working in SW18. Having to connect and work via my iPhone using personal hotspot. What is status with your broadband service. You sit hang your phones up so cannot call you. Not great service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Luker
(@MLuker85) reported
@virginmedia fixed the problem. The solution from the 'help' desk was to reset my hub to factory settings every time it drops out and they won't send another engineer. I just need this fix as i'm unable to do my job.
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Adam
(@Adam47445576) reported
@virginmedia #virgin just paid £200 to end the nightmare of being a customer - I called and sent a letter and they don’t cancel - avoid taking a contract with these thieves - service was rubbish
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Terry Carpenter
(@Terry99Tezza) reported
@virginmedia Have have just done this TM and a customer service agent, (JM), has now sorted it out for me. Thanks
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k jadva
(@kjad22) reported
@virginmedia The number doesn't work?
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Peeka
(@Peeka_P) reported
@virginmedia It was a fault. The service came back on an hour later but the fault wasn’t listed on your website, oddly enough.
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Tom Warren
(@thomwarren) reported
@virginmedia It has been inconsistent for the last 48 hours, but an hour ago it went down entirely. Not sure what you mean by wired connection?
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Callum
(@callumLtfc) reported
@premierinn Why are you getting me to contact virgin media when it's not my responsibility & it's been a well known Problem even before the last lockdown?.
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Karen. 🏴
(@kiteers) reported
@virginmedia It's still a little wobbly. I ran a diagnostics test and it says "your home network has a few problems" I can't even remember the last time I lost connection but it's SO weird it happened and then I get a call from Sky offering me new broadband haha.
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Teç
(@tanercakir_) reported
@virginmedia 21st of June agreed delivery date and still yet today no router delivered. My second time purchasing £15 data package to my telephone to use internet on my laptop. Disgusting service. Talked to the representatives, what you only get is “Sorry”. Cringe service.
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Tom Warren
(@thomwarren) reported
@virginmedia hi there, second time in a week - my internet has gone down. Again, in SE13.