Virgin Media outages and service status in Ash Vale, England

Problems in the last 24 hours in Ash Vale, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ash Vale, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ash Vale, England

The most recent Virgin Media outage reports came from the following cities: Woking, Aldershot, Laleham, Fleet, Weybridge, Camberley, Addlestone, Farnborough, Guildford, Bracknell, Ashford, West Byfleet, and Staines.

City	Problem Type	Report Time
Woking	Internet	18 hours ago
Aldershot	Internet	2 days ago
Woking	E-mail	2 days ago
Woking	TV	6 days ago
Woking	Wi-fi	7 days ago
Fleet	Internet	9 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Ash Vale, England

Latest outage, problems and issue reports in Ash Vale and nearby locations:

• 
  Patrick Smith (@P4TTL) reported 2 minutes ago from Chertsey, England

  @virginmedia Yep, no issues in the area. Everything was working up until about an hour ago, and now the Internet has gone very sporadic and constantly disconnecting, as shown by the ping test.

• 
  Andy Routledge (@drewalmighty) reported 5 minutes ago from Egham, England

  Hey, @virginmedia, your customer service is abysmal. After being told you can’t install an internet connection until end of the month at my fiancé and I’s new address, you then hang up on us three times when we try to cancel our subscription. Feels like you’re running a scam.

• 
  _jarl_ostensen (@psjarlo) reported 9 minutes ago from Guildford, England

  @virginmedia Service status is all green, which is wrong because there is known maintenance work happening. My point is that planned work should happen over night to reduce impact.

• 
  Robert Hallam (@Robertfhallam) reported 15 minutes ago from Spelthorne District, England

  @virginmedia awful awful service. 1hr 8 minutes to be put through to retentions to be offered a more expensive deal!! Appalling

• 
  Sharon Leaver (@leaver_sharon) reported 16 minutes ago from Bracknell, England

  @virginmedia Sorted now. Received an envelope last week with an adaptor. A leaflet inside stated we would receive an email when to change it. No such email received. Communication very poor

• 
  Wakeford Fireplaces (@WakeFireplaces) reported 18 minutes ago from Send, England

  @virginmedia Getting a new/replacement Hub, existing one keeps turning off/resetting. Call lasted 50 mins, 6-7 mins was chatting to someone, until put on hold again. Gave up.... shocking service!!

• 
  Kelvyn Taylor (@Vibroseis) reported 20 minutes ago from Egham, England

  Virgin Media is down, so guess I’ll have to spend my leave reading books and playing guitar.

• 
  john rice ✊ (@ricey1974) reported 20 minutes ago from Spelthorne District, England

  @virginmedia trying to cancel my subscription,got cut from your call centre then finally get through again to be told I’ve been sent an email to confirm cancellation.Not received an email.

• 
  Alex Turton (@woodyturts) reported 23 minutes ago from Farnborough, England

  @virginmedia service down in GU14?

• 
  Peter ***** (@hoarp001) reported 26 minutes ago from Fleet, England

  @virginmedia my broadband is running at 10mbps (supposed to be 200). The app has done a "scan" and it says there is a network error and check back in 24 hours. Problem is, it's still slow three days later and there appears to be no more help on offer. Now what?

• 
  Martyn Jones (@TheonlyJonesy) reported 28 minutes ago from Fleet, England

  @virginmedia don’t worry about supplying a service that I can use to work from home, I’d much rather leave the house in a pandemic to access stable broadband...!!!

• 
  Daniel Sherlock (@mcsherlocks) reported 29 minutes ago from Wokingham, England

  @virginmedia Internet down at the moment in Woking also yesterday. Checked with my neighbours also down so is system wide

• 
  Bowlesy (@Chateauneuf64) reported 31 minutes ago from Wokingham, England

  Really hard to support brand @virginmedia and recommend them to anyone for Broadband. They may be the only competitor to BT but do you have to compete for last place?

• 
  Paul Collier (@Pablocollier) reported 31 minutes ago from Wokingham, England

  @virginmedia Sorry but no. If you can't monitor your own service provision why should I ?

• 
  Callum Penny (@callum_penny) reported 40 minutes ago from Fleet, England

  @virginmedia no WiFi for the past 4 hours now… have ran tests to solve issues. Says service is fine in area again now but still nothing? Gu52 area code

• 
  John Neilson (@flyingjok) reported 42 minutes ago from Camberley, England

  @virginmedia Worst part of it @virginmedia is the way your customer service team speaks to customers. Quite appalling and in my experience always approached on basis that the customer is wrong. It consistently bad - to be told you don’t send texts when I clearly had two texts quite insulting!

• 
  Paul Mackenzie Ross (@pmross) reported 45 minutes ago from Farnborough, England

  @GuseensLV @virginmedia Ah man, I’m with ya. 350MB here was fab until 16 days ago. Been “OK” today, had a relatively stable connection but it never crept over 10MB and that was if I was lucky *sigh*

• 
  ☁️ Chris Reddington (@reddobowen) reported 49 minutes ago from Winnersh, England

  @virginmedia - Internet seems to have gone down in RG41, and your status page isn’t working. Can you confirm / when will it be back? Thx

• 
  Matt Rose (@mattrose18) reported 53 minutes ago from Camberley, England

  @virginmedia Wired and yes. Seems to have stabilised for the time being. Hopefully no more issues

• 
  CM40 (@CM40UK) reported 55 minutes ago from Blackwater, England

  @virginmedia Sadly I am not, as I have never any compensation for the lost of my connection, I lost Wi-Fi for about hour yesterday but as normal virgin media are not up holding its guarantee. I an@self-employed and the one thing I rely on is my internet connection.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Di (@defendingdd) reported 5 minutes ago

  @skytv 24 hours for a Manager call back you piss taking idiots. Don’t ever use Sky anyone. 19 years I’ve been with them and they are treating me like ****. Time to go to.@virginmedia

• 
  ᴚƎ⊥X∀ᙠ Ǝ⅁ᴚOƎ⅁ (@GeorgeHBaxter) reported 5 minutes ago

  @virginmedia I’m disgusted that after being a VM customer for 18 straight years, I am being charged double to renew compared to VM new customer offer. DM me to resolve or I’m off to SKY. So disappointing to have to post this.

• 
  entrustTMF (@entrustTMF) reported 6 minutes ago

  @nameHarryPalmer @virginmedia That's EXACTLY it. They couldn't be bothered to fix it, didn't tell me, cut me off completely and didn't bother to organise ANY kind of repair. It just beggars belief Words almost fail me as to how poor an organisation @virginmedia have turned out to be throughout all of this

• 
  Hafiz AI 🇧🇩🇬🇧 (@hafiz_11120) reported 6 minutes ago

  @virginmedia Sort out your **** internet 🛜 service. It’s been like that for 3 weeks

• 
  Andy Sexton (@Andybedfordblue) reported 7 minutes ago

  @BigPaul91 @virginmedia Part of the reason I have just left along with shocking customer service trying to speak to people who don’t even speak English.

• 
  Tillymint67 (@evon67) reported 8 minutes ago

  @virginmedia my media box is not showing the app icons. Is the a problem in WA7 uk area 20

• 
  mia (@miaKJKJ22) reported 9 minutes ago

  @entrustTMF @Gary1165 @virginmedia What issue are you having? I have yellow light flashing since yesterday. Their technical support is closed. Done troubleshooting and all and nothing.

• 
  Paul Hulse (@paulpresenteruk) reported 12 minutes ago

  Having major issues with @ring doorbell, seemed to loose connection so iv tried recharging and reconnecting, rebooting etc but it still won’t connect @virginmedia

• 
  Chris Ohanians (@COhanians) reported 14 minutes ago

  @virginmedia Your message button is not working. Just resets the x page over and over

• 
  ShinP3ngy (@NotSoP3ng) reported 15 minutes ago

  @O2 is **** for customer service since the Virgin Media merger constantly logged out an log back in won’t let me pay on the app can never get through when I’m at work sort this **** out man I’ve been with you forever same number everything