Virgin Media Outage Report in Send, Surrey, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Send, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Send and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (54%)
-
Wi-fi (17%)
-
Total Blackout (14%)
-
TV (7%)
-
E-mail (5%)
-
Phone (3%)
Live Outage Map Near Send, Surrey, England
The most recent Virgin Media outage reports came from the following cities: London, Walton-on-Thames, Farnborough, Woking, Feltham, Addlestone, Aldershot, Camberley, Guildford, Chertsey, Epsom, Leatherhead, Richmond, Twickenham and Ascot.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
TV | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Send, England
Latest outage, problems and issue reports in Send and nearby locations:
-
Wendy Earle
(@wearliegig) reported
from
Guildford, England
@virginmedia Appalling customer service! Im@trying to report the death of an account holder and can find no way of getting through. Waited on the phone line so long that it eventually went dead on me.
-
carla morris
(@CarlaMorris18) reported
from
London, England
@virginmedia personal line breached,customer service a joke told me i cant log complaint, 29 yrs with you and told wont call me back !!!
-
Sarah Lindsay OLY
(@SarahJoLindsay) reported
from
West Molesey, England
@SunilMistry32 @virginmedia I tried that. Turns out you can’t even cancel. Cancelling DD might be the only option
-
Phil
(@PhilPhenom) reported
from
Kingston upon Thames, England
@virginmedia are you aware that your network is down again? #virginmedia
-
Chris sweet
(@poundland_thor) reported
from
Richmond, England
@O2 it is now day 19 since I received a computer mouse instead of the phone upgrade I ordered and 27 days since I put the order through, still no phone, and no update. Since you are now in partnership with @virginmedia now, I'm thinking I will cancel both contracts - shocking
-
Alan Burkitt-Gray
(@alanburkittgray) reported
from
London, England
I have hardly ever heard a good word about @virginmedia service. Why is it so hard to fix?
-
Dave
(@BigadeeDave) reported
from
Richmond, England
@virginmedia You want to add 4.25 to my bill even after I took out new contract 2 months ago to reduce costs. You keep sending email asking me to contact c/s I can't get through & why should I have to phone you as I've made a complaint??? Going to watchdog 😡
-
Sarah Lindsay OLY
(@SarahJoLindsay) reported
from
West Molesey, England
@virginmedia is there a customer service number where I can actually speak to someone please instead of automated and call ending with being hung up on?
-
James Dawes
(@jim_dawes) reported
from
London, England
@virginmedia service just gets worse and worse. 3 days with no TV service whatsoever, and now no Internet either in SE7. It's simply not good enough anymore. Your service has been declining rapidly for over a year. Sort it out please.
-
The at home gooner
(@GoonerArmchair) reported
from
Epsom and Ewell District, England
@virginmedia I’ve upgraded to sky cinema and sky sports but the catch-up isn’t working. Been told it takes 24 hours. If it’s not working by this time tomorrow I’ll be cancelling and looking into a better service provider
-
Derek
(@derekxgl) reported
from
Kingston upon Thames, England
@virginmedia had broadband issue last Saturday, yesterday, and today. It's totally unacceptable, especially when wfh. Have to get contract cancelled because there is no other choice.
-
Jade Sharp
(@jadesharp1992) reported
from
Richmond, England
@Joe_Zindani @virginmedia I've had this so much the last week just to cancel my contract lol! You having problems with them as well?
-
Sarah Lindsay OLY
(@SarahJoLindsay) reported
from
West Molesey, England
@virginmedia Of course no change.. nothing has been done..? How can I speak to someone, anyone at Virgin media? I can’t even cancel my contract on line.
-
𝒯𝑒𝓍𝓊𝑔𝒶
(@t3xuga) reported
from
London, England
@virginmedia with the new price increase it states with don't need to pay any cancellation fees. My contract ends on the Summer, if I were to cancel do I need to pay the remaining months?
-
Sarah Lindsay OLY
(@SarahJoLindsay) reported
from
West Molesey, England
@virginmedia is there a customer service number where I can actually speak to someone please instead of automated and call ending with being hung up on?
-
Tony Crean
(@tony1945) reported
from
Richmond, England
@NadineDorries @virginmedia @O2 This guff about roaming charges is nonsense, Nadine ..... But then you queried the amount of state support going to Channel 4, when in fact they're self-financing. Truth, eh? Not a standard which you bother with much...
-
Daniel Evans
(@ChavdogEvans) reported
from
Farnborough, England
@virginmedia my wifi seem to keep dropping out is there issues with it at the moment
-
Robert Hallam
(@Robertfhallam) reported
from
Spelthorne District, England
@virginmedia awful awful service. 1hr 8 minutes to be put through to retentions to be offered a more expensive deal!! Appalling
-
Sarah Lindsay OLY
(@SarahJoLindsay) reported
from
West Molesey, England
@virginmedia is there a customer service number where I can actually speak to someone please instead of automated and call ending with being hung up on?
-
Phil
(@PhilPhenom) reported
from
Kingston upon Thames, England
Anybody elses #virginmedia TV down?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Rob Knell
(@RobKnell1) reported
I'm on an online chat trying to cancel my virgin media sub. Pray for me.
-
Demon ©
(@DemonTraitor) reported
@richardbaildon @virginmedia Yeah the chat thing is terrible. You wait hours for a response. I'm going to cancel my TV and just keep the broadband.
-
Stephen Hunter
(@1parmenion12) reported
Spent an hour on Monday cancelling Virgin Media following their price hike. Just received an email from them thanking me for staying and amending my package. This really takes customer retention efforts to new depths. Avoid.
-
MMA Clown
(@MMAClowner) reported
@virginmedia why would you not notify your customers directly if you're doing works that will affect service? Had to wait until the wifi cuts out to find a little note on your website saying "We’ll be working in your area soon, and this might interrupt your service". **** service
-
Jane Farrar
(@jmlfarrar) reported
@virginmedia Gloucester highways are in contact with Virgin Media now apparently and they seem to be saying #virginmedia will have chosen where the box should go exactly, not the council. #gloshighways are very slow coming back to me about it so I’m not sure what’s going on!
-
Steady Jay
(@CardiffSoul) reported
@tomas_brew00 @virginmedia Finally an update on the online outage checker acknowl the fault. "Our engineers are carrying out some checks to investigate issues in this area. While we do this, you might have some trouble with your calls, texts and data, sorry. We will update you by Thursday 2nd March 2023".
-
Lee Saunders
(@lee_saunders007) reported
@saunders_21 @virginmedia Just have the WiFi and cancel everything else, use fire stick
-
Neil
(@ResistWef) reported
@TonightVMTV Virgin media operating strategy - support the nefarious agendas that cause the upheaval, then focus on microcosms of the results of said agendas to feign impartiality. At virgin, it's always pantomime season 🤡
-
Paul Bunyan
(@Mr_P_Bunyan1982) reported
@virginmedia are there issues AGAIN in the NE12 area? Internet was off on Tuesday night and I’ve just tried to log into work this morning and can’t get on.
-
Tom Clay
(@tom_clay) reported
@virginmedia wifi down for me in s13, will it be back up and running tonight or shall I go to bed?