Virgin Media Outage Report in Didsbury, Manchester, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Didsbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Didsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at Virgin Media
Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Didsbury, Manchester, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Oldham, Macclesfield, Bolton, Sale, Stockport, Bury, Salford, Wilmslow and Altrincham.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Wi-fi | |
| Manchester |
Wi-fi | |
| Manchester |
Internet | |
| Manchester |
||
| Manchester |
Internet | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Didsbury, England
Latest outage, problems and issue reports in Didsbury and nearby locations:
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toewad1
(@toewad1) reported
from
Salford, England
Be glad when this Chinese shite is over, so @virginmedia won't have an excuse for the crap broadband, and not getting back in touch, with the pathetic support P.S. I'm watching and making notes of my contract, you gave me another 12 month, don't want it!!!
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Rebecca🐕
(@rebeccahw_x) reported
from
Manchester, England
@virginmedia is there a way to just cancel my sports bundle as all the sport has stopped but i’m still paying a lot for BT and Sky sports
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⚽️Lethal Brizzle⚽️
(@DavidLaney) reported
from
Bolton, England
@virginmedia Please message me re: new generation V6 box faults. No Netflix, recordings will not play, very slow. Please DON’T tell me to switch off/on or re-boot. Thanks.
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia I get half the service, you get half the bill.
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Tony Collier BEM
(@ethansgrumps) reported
from
Sale, England
@virginmedia @MichaelDiPaola I also want to pause my sports package whilst we have no live sports. Hung on the phone for 30 mins on Saturday before giving up. Appalling service
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia I know there is more to think about at the moment, but, my upload speed was down to 2.6meg and it fluctuates around 2meg to 6 it was 25meg last week is it something you are doing, I have reset everything many times but it makes no difference.
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Anthony Johnson 🇾🇪 🇾🇪 🇾🇪
(@Ant_Johnson79) reported
from
Oldham, England
@SlaveJamesW @brooksy_79 @DisneyPlusUK @virginmedia I decided after several attempts to contact virgin customer services to cancel the installation. Very poor service and wasnt worth the stress
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tim mears
(@timmears) reported
from
Macclesfield, England
@SophieMassey11 @virginmedia Mine down aswell Soph! On the bright side you only have to deal with jill!! The kids are going mental!!! Haha
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Sophie Massey
(@SophieMassey11) reported
from
Macclesfield, England
@_Captain_Insano @virginmedia I’ve had issues with them for over 8 weeks. It’s with the cisa now.. shocking service!
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Emily
(@emilystella_) reported
from
Salford, England
@ThreeUKSupport No I’m with @virginmedia but they can’t help. And pay as you go isn’t going to work I’m afraid, we want a monthly payment.
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Emma H ✯
(@Finsla) reported
from
Urmston, England
@SuperS0nicSally @virginmedia Just cancel your direct debit! They’ll contact you then 👍🏼
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Careen 'Cici' Smith
(@cicismith81) reported
from
Manchester, England
@virginmedia HELP ME!!
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Christine C
(@Conuggy) reported
from
Manchester, England
@virginmedia I need help cannot access my account and being ignored for 3 days !!!!
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BB
(@BriAKBr) reported
from
Sale, England
@SandraArchangel @virginmedia Im in the same boat. Been trying since 17th march to cancel but keep getting cut off or ignored.
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Christine C
(@Conuggy) reported
from
Manchester, England
@virginmedia Web media and phone do not work I’ve been trying to contact for DAYs please help ... why am I being IGNORED
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Scott
(@ST_1982) reported
from
Stockport, England
@SockCouncil @virginmedia Cancel it. They are giving you all channels for nowt anyway.
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TCTOM
(@connell2509) reported
from
Stockport, England
@JustRacingMag @virginmedia Am having the same issues and have been for over a week! @virginmedia 😡😡😡😡 @skytv #help
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James Manuel
(@NotTrending) reported
from
Mellor, England
@virginmedia appreciate you’re really busy but I can’t get through on the phone or web chat. My contract is up on the 18th and going up £15 a month. Save me the hassle and you the increased call load and just move me to the new customer deal please, thanks
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Zach
(@zach2302) reported
from
Salford, England
@MinecraftSqu1d this man is working in a call centre probably like virgin media or some shite and he’s saying he wants to assault his customer yikes
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Ruth Edwards
(@roodle_pipski) reported
from
Cheadle Hulme, England
@virginmedia thousands of health and social care support workers are trying to do our jobs from home. Many, like me, are your customers. We’re relying on you, to help us help the people relying on us. Can I suggest that like the supermarkets, you find a way to support us better.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ellen Clitherow
(@Ellen_Clitherow) reported
@virginmedia Your customer service is the worst I’ve ever used. It’s impossible to get through to anyone on the phone or on live chat
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Jennifer Hawkins
(@_JenniferKH) reported
@virginmedia Could you please explain that after 3 hours trying to get through to your colleagues in order to resolve an existing issue, why we were just told re-start our router (the new one we had installed this morning!)?
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Roxanne Hunt
(@roxey_4) reported
@virginmedia Yes... the weblink you provided said it was fine, and the virgin media app stated there was a problem and to get in touch.
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steve marsh
(@stevema91646061) reported
@virginmedia I have again received another bill increase of 3.50 a month just for broadband, no phone line and no tv, making my monthly payment 42.93 per month for a loyal customer this is unexeptable and a rip off its about time this government did something about this
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🏁Ruth Maxwell-Hudson🏁
(@ruthm4x) reported
@jjkfa @virginmedia I'm the same, I've been with them over 20 years & I've never had any such letter either. I wouldn't mind if I got what I paid for!
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Alex Household
(@AlexHousehold) reported
@virginmedia Still waiting for support about our WiFi speed being below 5mbps for almost a week! We’ve called, tweeted and followed every bit of support and nothing! Please can you at least provide some customer support.... it’s been a week and nothing yet!
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Maxonahi 🌹
(@maxonahigh) reported
@virginmedia can you put me in contact with support team?
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Rob Masters
(@robmasters1967) reported
@virginmedia Hi - I did speak retentions but they only offered me £29 of current contract for 6 months. Wanted to change package totally and downgrade, was hoping for deal equivalent to new customer discount, as would be whole new package ( downgrading from ultimate oomph to big oomph)
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Roxanne Hunt
(@roxey_4) reported
@virginmedia I don’t know what more I can do, I call you to report this, but you already know. I ask about my bills because the service is not good enough, to be told they can’t look into it now. I ask for evidence you have issues so I can show my work why I keep going offline, no one can
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Ellen Clitherow
(@Ellen_Clitherow) reported
@virginmedia are a bunch of scammers who take your money but don’t provide the service you signed up for #virginmedia