Virgin Media Outage Report in Didsbury, Manchester, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Didsbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Didsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Didsbury, Manchester, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Dukinfield, Hyde, Irlam, Bolton, Salford, Stockport, Wilmslow, Oldham, Altrincham, Northwich, Sale, Knutsford, Macclesfield and Stalybridge.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Total Blackout | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Total Blackout | |
| Dukinfield |
Total Blackout | |
| Manchester |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Didsbury, England
Latest outage, problems and issue reports in Didsbury and nearby locations:
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David Monaghan
(@Dave_mona) reported
from
Manchester, England
@virginmedia I was told that due to the error nothing could be done and I won’t be receiving my PS4 I now have to disappoint my two young boys when they get in from school. Not a great service I must admit.
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aisha
(@aish_a_) reported
from
Bolton, England
@virginmedia I’m also sick of calling this number being told to press 1 then 2, when I get past 1 it asks for the account number no option to speak to a real person can I just get the phone number to speak to a real person who will help me
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Geoff Parkinson
(@GeoffParkinson6) reported
from
Tyldesley, England
@davetherave103 @JusticeCraig @virginmedia It’s bad customer relations that’s seeing customer leave for Sky to many outrages on virgin
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Ana Stewart
(@withloveanax) reported
from
Sale, England
Imagine @virginmedia fitting your WiFi and the engineer hits a gas pipe. Then @BritishGas arrives to fix the gas pipe and hits a water pipe. Imagine having to chase VM to speak to a supervisor and still 4 days later no call back! Shocking!
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Manchester Tart
(@Manchester_Tart) reported
from
Urmston, England
@virginmedia get off the internet, I want to use the house phone! #virgin #down
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Rixie | MamaDemonDoggo
(@Gallerixia) reported
from
Salford, England
@virginmedia do you know when service will be back up. I have to make important phone calls before 5pm when lines are closed for the evening. I'm also an emergency contact for two children and an elderly relative who is also affected.
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ourfloridaadventures
(@JennaAndKyle) reported
from
Manchester, England
@Aaronjgriffiths @virginmedia How annoying is it 🙈 mines still not working I don’t know what else to do
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ourfloridaadventures
(@JennaAndKyle) reported
from
Manchester, England
@virginmedia No we’ve been using it for years and it’s been fine. We’ve turned the box off & on to see if that would help but nothing
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Jeff Griffiths
(@UBuildmain) reported
from
Atherton, England
@virginmedia Thanks virgin media for putting my bill up yet agin with out any prior warning. Messaged and still no reply shocking customer service 🤬
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Paul Croft
(@SCRcrofty83) reported
from
Salford, England
@virginmedia Is anybody else having problems with broadband in the Monton area
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lynne davies
(@daviesl5) reported
from
Glossop, England
@virginmedia @NoodlesTCat You need to hurry up and get in the SK13 area! Sick of our internet with @BT. First 12 months fine then after you sign up with new contract, goes slow! Ring them and get fobbed off saying nothing is wrong
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Ian
(@Mancman10) reported
from
Manchester, England
@virginmedia Hello please can you help as my remote control for my TV box has a button that is not now working so i need a new one but have forgotten the account password so i can't get through to anyone on the phone by dialing 150, please can you help me, thanks,regards Ian
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Dan Cross
(@dancross88) reported
from
Salford, England
@virginmedia Hi. My contract start date was the 26.04.19. I received my contract and link to T&C’s on 27.04.19. Cancelling the charges isn’t a resolution when I am not required to pay them. I shouldn’t have been threatened with them in the first place....if I had not quoted your own T&C’s
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Z Z Z Z oi oi oi.
(@zzzzoioioi) reported
from
Stockport, England
If you're a Virgin media customer and you don't have BT sport they are showing the game for free on channel 100 in HD! "Come on Chelsea"#ChelseaFC #CFC .
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David Monaghan
(@Dave_mona) reported
from
Manchester, England
@virginmedia I raised a complaint and the response was due to the package I was put on the PS4 wasn’t available. I just can’t understand how it’s now my fault I specified I wanted the PS4 it was the main reason for signing up.
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Chris Phelps
(@ChrisPhelps78) reported
from
Urmston, England
@virginmedia 14 year customer M41 area Manchester. New router Monday internet dropping around Tea time (350meg). Engineer yesterday new boosters and I’ve had to buy a ether switch as told it’s my cctv no it’s not. Let’s hear the PR BS I want a proper refund!!! #virginmedia
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Ana Stewart
(@withloveanax) reported
from
Sale, England
@virginmedia A complaint has been logged but I still have not received a call from a supervisor. I have not been assured what compensation we will be given due to this chaotic mess!!!
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David Monaghan
(@Dave_mona) reported
from
Walkden, England
So after being told by the customer service guy at @virginmedia I would receive a free PS4 I have had to make a complaint only find out I was put on the incorrect contract that didn’t include a PS4. 😡@richardbranson i should of stayed with @SkyUK
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Andrew🐝
(@Andrewa9980) reported
from
Ashton-under-Lyne, England
@LucySD_ @virginmedia Ok cheers your more help than @virginmedia
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Chris Phelps
(@ChrisPhelps78) reported
from
Urmston, England
@virginmedia No area problems I am at a lose I’m tech savvy and rather sort myself but if I can’t or your engineers I give up.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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alex ♡
(@foreverboyo) reported
.@virginmedia your customer service is atrocious. tried contacting for the past 5 days, on hold for up to an hour and then cut off every time. online chat closed with no resolution after waiting over an hour. how can i give 30 days notice to leave if you don’t let me contact you?
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Jamie Levitt
(@jamiestlevitt) reported
@virginmedia A mix of WiFi and Wired ethernet (cutting out on both). No service being carried out and I've reset the hub several times (through the router IP and manually through the reset switch). I've also switched out cables and tried using an attenuator in the back of the router.
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Bev
(@Bev60396472) reported
@virginmedia I want to know why my complaint has not been dealt with, I was promised a call back last week, I want to know why I get cut off after an hour in a call queue, I want to know why I am waiting 45 mins to be connected to an agent on web chat. Looking forward to you helping me
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Richy
(@richlfc0121) reported
@virginmedia Thats a waste of time. Have yous another way I can cancel
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David
(@DJRollins93) reported
@virginmedia I already had an ongoing complaint but it got closed down 10 mins after I explicitly said not to. An advisor on whatsapp confirmed your mistake and reopened it last week & said they'll send an email with the details. No email followed. Happy to DM you with all these details
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Bev
(@Bev60396472) reported
@virginmedia Pretty sure my tweet details that. Are you genuinely trying to help or just placate me??
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Melanie
(@Reid2Melanie) reported
@virginmedia absolutely disgusted with your level of service. We rang to disconnect on Wednesday 22/06, to be told we would get an email to confirm this, we got an email alright. Nothing about disconnection but that of a change of package. We have not agreed to this.
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H
(@Hsourz) reported
@virginmedia No point, we've been over this a million times! I'm free for a visit from an engineer on Mon or Tues-that is the absolute least I expect. I'll webchat to to discuss the compensation process when the cable issue & WiFi have been resolved & we have internet again #virginmediafail
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Warrenesco Jacksonovakov
(@izzwoz) reported
@virginmedia I never got through to the "leaving" team. 1 hr queueing then the call was cut. 2nd time rang the "upgrade" team and they answered in 5mins. Bad reception in Mauritius and poor internet meant 30 mins to hear of poor deals. They directed to "retentions". 1h total no result.
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Shakeel Sanghera
(@TurboShak) reported
@TUIUK might have the worst customer service I've ever experienced outside of @virginmedia. Damn near impossible to even speak to someone once they have your money.