Virgin Media Outage Report in Cox Green, Royal Borough of Windsor and Maidenhead, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cox Green, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cox Green and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Cox Green, Royal Borough of Windsor and Maidenhead, England
The most recent Virgin Media outage reports came from the following cities: Woking, Slough, Reading, Camberley, Addlestone, Windsor, Wokingham, Amersham, Uxbridge, High Wycombe, Bracknell, Chertsey and Henley on Thames.
| City | Problem Type | Report Time |
|---|---|---|
 Woking |
Total Blackout | |
| Slough |
Wi-fi | |
| Reading |
Total Blackout | |
| Reading |
Internet | |
| Camberley |
Internet | |
| Reading |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Cox Green, England
Latest outage, problems and issue reports in Cox Green and nearby locations:
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Alyson Leitch
(@Geordiesbird) reported
from
Woking, England
@virginmedia hi virgin.. my TV is showing error codes c217 and c230. I have turned everything off and reset modem and tivo boxes 5 times and more and still no Internet. Its my husbands account but he's away till Thursday. Help please
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Matt Gardner
(@FuzzyPixels) reported
from
Slough, England
@MadKingGlyn @virginmedia They used to be fantastic, but in the last year or two have had consistent issues
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Matt Gardner
(@FuzzyPixels) reported
from
Slough, England
Not gonna lie... @virginmedia could not have picked a worse moment to completely **** the bed 😑
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Jim Moore
(@HamiltonNashHR) reported
from
Winnersh, England
So @virginmedia is down again, and their 4G backup dongle has failed to take over AGAIN. In fact, it has never once failed over to 4G in any of the outages we’ve ever had. Why am I paying for this? 😡
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Bowlesy
(@Chateauneuf64) reported
from
Wokingham, England
@virginmedia OK guys, could you ask your team behind the scenes to turn my BB signal up just a tad, you know, enough so it actually works? As your putting your prices up would be great to experience what I'm actually paying for now! Thanks
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Matt Rose
(@mattrose18) reported
from
Camberley, England
@virginmedia Wired and yes. Seems to have stabilised for the time being. Hopefully no more issues
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A Rintsie
(@arintsie) reported
from
Marlow Bottom, England
@virginmedia You keep cutting me off when I call ! / just email the complaint number to a member of your UK team and ask them to call me, really not that hard
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A Rintsie
(@arintsie) reported
from
Marlow Bottom, England
@virginmedia Phone call received this afternoon from your service centre but not about the complaint / when I asked about it they cut me off / email received from Resolution Team this afternoon telling me to ring your service line and have not read the complaint / total joke C-180123113
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Patrick Smith
(@P4TTL) reported
from
Chertsey, England
@virginmedia Yep, no issues in the area. Everything was working up until about an hour ago, and now the Internet has gone very sporadic and constantly disconnecting, as shown by the ping test.
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A Rintsie
(@arintsie) reported
from
Marlow Bottom, England
@virginmedia I am sorry but twice in 45 mins they cut me off as they did not know how to resolve the issue / easy way out
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Cameron🏴
(@CRJG_) reported
from
Bracknell, England
Huge congrats to @virginmedia for having a web chat service that is so bad that I joined the chat to upgrade my broadband, but after waiting for an eternity for replies I’m pretty much ready to just close my account
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Sharon Leaver
(@leaver_sharon) reported
from
Bracknell, England
@virginmedia Sorted now. Received an envelope last week with an adaptor. A leaflet inside stated we would receive an email when to change it. No such email received. Communication very poor
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Becky Morrish
(@BeckyMorrish13) reported
from
Camberley, England
Useless service from @virginmedia called 2 discuss package options on hold for ages the agent says he was trying to help them puts me on hold then put the phone down. If their customer service is like that I think I’ll try give someone else a go @skytv can you do better?
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eamorugby
(@HoarseRoar) reported
from
Slough, England
@virginmedia Still no service. Your website tells me service is fine. Over the phone the automated message is “an intermittent service” and when I finally spoke with someone they’ve organised a technician to visit next TUESDAY. It’s a mess.
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Andrew Burdett
(@andburd) reported
from
Maidenhead, England
Hi @virginmedia, I’ve spent more than an hour on the phone to your advisors this morning and am getting nowhere. I have therefore now decided I would like to cancel my contract (I am within cooling-off period). Would I still be considered a ‘new’ customer if I find a new deal?
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Tom Vincent
(@TomboBrewster) reported
from
Egham, England
Not a great start by @virginhelp @virginmedia Engineer doesn't turn up and now 90mins and waiting on hold to find out what the issue is. Annoying we had to leave @skytv because of their broadband speed in the new house.
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CM40
(@CM40UK) reported
from
Blackwater, England
@virginmedia No resolution has been offered by @virginmedia hence I have no cancelled my contract.
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CM40
(@CM40UK) reported
from
Blackwater, England
@virginmedia Sadly I am not, as I have never any compensation for the lost of my connection, I lost Wi-Fi for about hour yesterday but as normal virgin media are not up holding its guarantee. I an@self-employed and the one thing I rely on is my internet connection.
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CM40
(@CM40UK) reported
from
Blackwater, England
@virginmedia My cancellation date is already set 11th Nov 2022, as I have to give 30 days notice. You lost my business yesterday after one of your CS decided to try and change my package to make it cheaper thinking that would sort problem, he wasn’t listening to complaint!
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CM40
(@CM40UK) reported
from
Blackwater, England
@virginmedia Yes I have on multiple occasions, I have just been taking to engineer who running the 30 day test, while taking to him I had 3 lost connection issues. Your employees are trying say that I will have to pay to leave my contract, @Ofcom state, I can leave without penalty
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Moore FPL
(@moore_fpl) reported
@virginmedia I'm getting an error trying to link a Virgin Media account to my Virgin Media O2 ID. Is there a contact email or live chat that I can go to to resolve the issue please?
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Chris Stevens
(@KarmelietChris) reported
@virginmedia Absolutely disgusting service from Virgin Media. All we want to do is log into our account, but password not working. How to reset it, we dont know and they dont know. Shower of shi...
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sujitchandran🇮🇳
(@sujitchandran) reported
@virginmedia pathetic services. Not able to connect virgin media owned app My Virgin media app and Connect. Complained registered and 5 days to fix issue. 🙄
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Gc Crypto
(@GcCrypto2) reported
@virginmedia Omg, 15 mins on the phone and still cant get through to a real person, dont matter what u press or option u choose, just going round in circles, an absolute joke, Avoid Virgin media, they cant even sort simple issue of answering thier phone. What a joke
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Gc Crypto
(@GcCrypto2) reported
@virginmedia @HISTORYUK Omg, 15 mins on the phone and still cant get through to a real person, dont matter what u press or option u choose, just going round in circles, an absolute joke, Avoid Virgin media, they cant even sort simple issue of answering thier phone.
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Jazza
(@jmilprint) reported
@kajwashere @virginmedia You will have a virgin media email address and another email either Gmail or outlook in my case. The problem I have is it's not virgin media anymore it's virginmedia02 now.
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Victoria Massey ❤️
(@Brookedavis1984) reported
@virginmedia Don’t need any help thank you, last time we had to take it to the press office and executive team to get it resolved due to wrong information being told to us by social media team
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LondonUK
(@Uk84London) reported
@virginmedia No Tv and no internet full outage in Ealing area! Error code CS2004 - this is happening way too often with Virgin Media for a modern provider #VirginMedia
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Alistair D Johnson
(@Bobcat1939) reported
@virginmedia I've got the text and im trying to sign in to my virgin media account but it won't allow me to link my account to my id
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Wickins
(@Ballistix99) reported
@GaryCoxUK @virginmedia @VodafoneUK Excellent customer service