Virgin Media Outage Report in Cox Green, Royal Borough of Windsor and Maidenhead, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cox Green, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cox Green and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 12: Problems at Virgin Media
Virgin Media is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Cox Green, Royal Borough of Windsor and Maidenhead, England
The most recent Virgin Media outage reports came from the following cities: Camberley, Woking, Reading, Slough, Windsor, High Wycombe, Addlestone, Gerrards Cross, Wokingham, Amersham and Uxbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Camberley |
Internet | |
| Woking |
Wi-fi | |
| Reading |
Internet | |
| Slough |
Total Blackout | |
| Camberley |
Phone | |
| Slough |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cox Green, England
Latest outage, problems and issue reports in Cox Green and nearby locations:
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Craig
(@Rochdale_Cowboy) reported
from
Reading, England
@virginmedia @LudaLukeUK That webpage isn't working. Presumably because your network is down!
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DimiD
(@DimiD35089880) reported
from
Camberley, England
@virginmedia can’t even set up hub properly. 3 weeks since I upgraded my speed and I receive still the same but they keep insisting (we made changes will approve by tomorrow) REALLY!!! Is technical support think we are so stupid. Get a grip @virginmedia next stop complaints
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Billy Baxter
(@will_i_am67) reported
from
Slough, England
@liamPATTIE @virginmedia So many time since Tuesday reset WiFi turned off tivo box at back at the wall everything. Called again Thursday and he told me you've got it unbelievable customer services 🙄
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Bowlesy
(@Chateauneuf64) reported
from
Wokingham, England
@virginmedia all week had total Broadband outages and down again now (past hour). Received a text from VM with link to follow (self help) and guess what, I need Internet to access! Trying to WFH just impossible. Every hour we have issues.
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Bowlesy
(@Chateauneuf64) reported
from
Wokingham, England
@virginmedia And there you have the extent of VM customer care folks!
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Dave Crocker
(@davedec60) reported
from
Reading, England
So @virginmedia once more we have an outage, how many times now in the last 3 months? NOT GOOD ENOUGH!! Currently looking at switching supplier
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Kerryn Newman
(@kerrynnewman) reported
from
High Wycombe, England
@virginmedia what's going on with my internet. No notification of problems!
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Alex Bennell
(@ABennell4709) reported
from
Twyford, England
@virginmedia broadband issues in RG10? Please could you look into ASAP? I have no connectivity at all. Thanks
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Bowlesy
(@Chateauneuf64) reported
from
Wokingham, England
Really hard to support brand @virginmedia and recommend them to anyone for Broadband. They may be the only competitor to BT but do you have to compete for last place?
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Billy Baxter
(@will_i_am67) reported
from
Slough, England
@virginmedia Called customer services at 6.30pm yesterday Sky sports now added. Lots of issues with WiFi at same time was on phone unable to load tivo box history appears to of been sorted. We will see in next 14days
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𝗟𝗲𝘀𝗹𝗲𝗲 𝗕𝗮𝗿𝗿𝗼𝗻 🏳️🌈 🇺🇦 🍃💚🍃
(@LesleeRBarron) reported
from
Reading, England
@virginmedia Just had a call from Jerry at Virginmedia media wanting to help me mend my broadband issues (that I don’t have). After challenging him he told me to find the largest ***** & shove it up my arse!! Charming!! His No. 02038399963
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𝓓 𝓪 𝓶 𝓲 𝓮 𝓷
(@DamienPSmith) reported
from
Bracknell, England
@virginmedia how soon before that issue is resolved? I’m in the RG12 area? Trying to work from home
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𝗟𝗲𝘀𝗹𝗲𝗲 𝗕𝗮𝗿𝗿𝗼𝗻 🏳️🌈 🇺🇦 🍃💚🍃
(@LesleeRBarron) reported
from
Reading, England
Just had a call from Jerry at Virginmedia media wanting to help me mend my broadband issues (that I don’t have). After challenging him he told me to find the largest ***** & shove it up my arse!! Charming!! His No. 02038399963 #virginmedia #ScamAlert
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Billy Baxter
(@will_i_am67) reported
from
Slough, England
@virginmedia good at persuading customers to stay with them just not very good at keeping promises. Several telephone calls to customer services still not activated request for Sky Sports can't even be certain new broadband speed has been implemented might need to contact @Ofcom
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Nicky Booty
(@nickybootyy) reported
from
Reading, England
@virginmedia when will the problems in rg1 be resolved?
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iszi
(@iszi_lawrence) reported
from
Reading, England
@virginmedia internet is down in RG30 (router is white but no internet). Checked on mobile I’m not the only one experiencing problems in the area.
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faye harland
(@fayeharland) reported
from
Reading, England
@virginmedia Hi again. Just letting you know we’ve made contact with him and all seems fine. So please can we cancel the engineer for Friday.
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faye harland
(@fayeharland) reported
from
Reading, England
@virginmedia I’m not sure if they do. Happy to do another web chat to cancel.
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Flo
(@Flozephine) reported
from
Bracknell, England
@virginmedia no broadband in RG12 for over an hour - can’t report on your service status page as it appears down? Any update gratefully received 🙏🏻
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Bowlesy
(@Chateauneuf64) reported
from
Wokingham, England
@virginmedia Broadband down again, 2nd week in a row. Had one day of service and stupidly canx Engineer due next day and hey presto back down we go again. 1 week wait for engineer, 1 day of BB, and now earliest slot for Engineer +1 week. Buyer beware. Typing whilst 50 mins holding with VM!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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leah
(@fleebe_88) reported
@virginmedia have been trying to contact you for ages on 150 but just doesn't connect and having loads of issues with our Internet is there another way to actually be able to contact you?
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Philip Ellis
(@philellis10) reported
@virginmedia do you realise your website chat is down...
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Narendra Tailor
(@NarryT2016) reported
@ElvidgeBradley @jay_bcafc @virginmedia This company is going down like a ton of bricks. I am convinced they will not be around same time next year
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Mick Dullaghan
(@MickyFett) reported
@virginmedia get some customer service on the phones instead of the pointless live chat on the website. Tory *****.
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Marcus Harris
(@H4RRI5_96) reported
Virgin Media's customer service is a disgrace. Advice: Don't use them!
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Simon Austin
(@sport_simon) reported
@jimo431 @virginmedia They're getting a really bad reputation. Prices are very high/ provision is average at best and customer service is really poor
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Maximo Beerbelli
(@tb285) reported
@darrancooper83 @virginmedia Actually that's not correct. They tried to blame BT originally.and.then started saying they are aware of the issue and are investigating.... I'm the same was looking forward to Moto GP, missed out on rugby last night and football this morning
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Eb
(@Ebb1) reported
@m_didehvar @virginmedia Why is there no contact number for the complaints team, an acknowledgement to a complaint, but no date or telephone contact that I can phone. They say they will try to make telephone contact but that never happens. And we are asked to phone a non existent customer service
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Rob Clarke
(@RobClarkeType) reported
@virginmedia Based on the fact that I’m paying over £115 a month for your service I would prefer if an engineer could come round as soon as possible. Thanks
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James Barnes
(@JayB100883) reported
@FanofGodfather @virginmedia Be warned though they are happy to take new customer calls but when there is a problem you've got to wait hours