Virgin Media Outage Report in Cox Green, Royal Borough of Windsor and Maidenhead, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cox Green, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cox Green and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Cox Green, Royal Borough of Windsor and Maidenhead, England
The most recent Virgin Media outage reports came from the following cities: Woking, Slough, Reading, Camberley, Windsor, Addlestone, Bracknell, Amersham, Uxbridge, High Wycombe, Chertsey, Beaconsfield and West Byfleet.
| City | Problem Type | Report Time |
|---|---|---|
 Woking |
Total Blackout | |
| Slough |
Internet | |
| Slough |
Phone | |
| Slough |
Internet | |
| Slough |
Internet | |
| Slough |
TV |
Community Discussion
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Virgin Media Issues Reports Near Cox Green, England
Latest outage, problems and issue reports in Cox Green and nearby locations:
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James Goodliffe
(@jgoodliffe_) reported
from
Maidenhead, England
@virginmedia whys my internet so terrible in SL6? I pay for 350 and I’m getting 8..
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John Neilson
(@flyingjok) reported
from
Camberley, England
@virginmedia Thanks for getting the internet sorted but any reason why there is still no phone service or any information to explain?
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Kelvyn Taylor
(@Vibroseis) reported
from
Egham, England
Virgin Media is down, so guess I’ll have to spend my leave reading books and playing guitar.
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John Neilson
(@flyingjok) reported
from
Camberley, England
@ralphyallen @virginmedia Let’s see how long it takes @virginmedia to respond or put something out proactively. I’m trying to call the 0345 customer service number as well as 150 but having no joy getting through.
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Atul Sodha
(@AtulSodha) reported
from
Harefield, England
@virginmedia you have the worst reputation for customer service and no simple way to resolve an issue. I am resorting to a rant on Twitter in hope of some contact from you to resolve my issues.A representative dropped the call when passing me on and has not called back #disgusted
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mike
(@mikeperrin58) reported
from
Egham, England
Anyone having trouble with Virgin media broadband or is it just me ?
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Sarah Leveridge
(@sarahleveridge) reported
from
Rickmansworth, England
@virginmedia is there an issue in Wd37ay had no internet for a number of hours
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Paul
(@paulpavli) reported
from
Slough, England
@virginmedia Been trying to speak to someone the last two day. Was told yesterday (when I did get through) that broadband was ok ( clearly it wasn’t) and that someone would escalate and call back today... No call today and broadband slow and intermittent again, has been for 4 weeks now, help!
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Ems ☾
(@EmsAlice) reported
from
Bracknell, England
@virginmedia We managed to get through to your team on the phone yesterday and they said they will call us back. It started working again yesterday evening but it’s an on and off problem we have had for weeks so needs looking into properly which I hope will happen soon.
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Linda Wroth ✯
(@sparklepixxie) reported
from
Egham, England
@virginmedia @virginhelp After waiting an hour & half on the phone!! Not even bothering to help us! .. You put us on hold 3 times then! Then you hang up!!! 🤬😤😡 ... Its disgusting! Loyalty means NOTHING!! #cancelling #BYE 👋🏻
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Richard Patterson
(@RichEPatterson) reported
from
Rickmansworth, England
@virginmedia I have internet connection problems and cannot get through to customer support. Help!
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Paul
(@paulpavli) reported
from
Slough, England
@virginmedia All this was done yesterday, no help. Would like to chat to someone to discuss the router. Funny thing is prices have just gone up and we have the worse coverage ever!
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PaulineAyres-S/W
(@paulineayres) reported
from
Blackwater, England
@virginmedia I have to wait until Monday for an engineer to come and fix whatever the problem is but never ever had a good connection and made many complains
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John Neilson
(@flyingjok) reported
from
Camberley, England
@virginmedia Your web site is not very helpful really - apparently the fault will be rectified by 08.40 this morning. Understand technical problems arise but it’s surely much better to provide proactive updates rather than to react in receipt of complaints?
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John Neilson
(@flyingjok) reported
from
Camberley, England
@virginmedia Still no landline service to home and neighbour similarly. It’s been close on 24hrs - pretty irritated that there is no information coming proactively from your team to be honest but appreciate the social team’s responsiveness to my contact
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Andrew Clemens
(@andrewclemens78) reported
from
Datchet, England
@SkiProJG Never had anywhere near what we are supposed to get and we are about to get a price hike soon to thank us for being a loyal customer. Can I get hold of anyone to discuss this at @virginmedia’s end? Can I f...!!
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PaulineAyres-S/W
(@paulineayres) reported
from
Blackwater, England
Omg @virginmedia the worse service you could possible get 😡
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Richard Patterson
(@RichEPatterson) reported
from
Rickmansworth, England
@virginmedia Not spoken to the team today but thankfully service has improved 👍
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PaulineAyres-S/W
(@paulineayres) reported
from
Blackwater, England
@virginmedia Have to wait until Monday until an engineer can come out to fix whatever the problem is, I have never ever had a good connection, made many complaints but this is the worse ever. Intermittence connections causing me to need another @SlimmingWorld consultant to cover my groups 💔
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Ems ☾
(@EmsAlice) reported
from
Bracknell, England
@virginmedia It’s now been more than 48 hours and once again our catch up services and virgin media store is down and unavailable ... this time with no known local issue. What am I meant to do?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Stephen Orlando
(@StephenOrlando) reported
Wow I thought @virginmedia was bad, I thought @TalkTalk was bad but then I joined @BTGroup they are atrocious! Stop blaming Corona for poor customer service!
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Lizzie_Bee🕷🏳️🌈🇪🇺🇬🇧🦄⚫️
(@meejahoar) reported
@virginmedia But that’s just the point. I CAN’T reach anyone that way. Either no reply or hours on hold then they cut me off. Waiting for you to provide a solution please.
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Nick Greeves
(@nickgreeves) reported
@virginmedia Thanks. A bit contradictory? Calls to service numbers (084, 087, 09 and 118) and personal numbers (070) are not included Includes UK calls to UK landlines (01, 02, 03) & UK mobile networks. Jersey, Guernsey and Isle of Man mobiles excluded. Are UK mobiles included or not?
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Andy Jalland
(@AndyJalland) reported
@virginmedia how do I escalate a complaint about the service? I have been on the phone over an hour with Virgin after having our installation delayed 3 weeks. After speaking to 3 people I failed the third security check due to not having a bill to hand.
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TimA⁷
(@TJAllon1) reported
@virginmedia @Flav_Bateman @lawrence_bury As I write this I'm actually waiting, listening to your awful piped music as I've been doing for nearly two hours. I hear my child has woken so that's my opportunity to deal with this today gone.
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The Sanity Clause 🦹
(@ColBloodnok) reported
There is nothing in life most gratifying than trying to get in contact with @virginmedia I suppose I wanted a lot, asking for a price and being a customer ....sorry, soon to be ex customer although I need to contact them to leave.. goddammit
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Ann Giddy
(@AnnGiddy) reported
@virginmedia how can I cancel the homework service quickly or easily without waiting over 45 minutes on the Phone?
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Łukasz Gasiorek
(@UGasiorek) reported
@virginmedia can you guys tell me how long is it take for hub 3.0 to update ? I don't have internet since Thursday evening. bd7 in Bradford. it hapends since March but never that long.
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Jimmy Newton
(@Jimmy_Newton1) reported
@virginmedia Nope, every single device connected to the internet has the same issue
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Mark Hawkins
(@Chief_Sqwark) reported
@virginmedia How do I cancel my services without being made to hold for an hour?