Virgin Media Outage Report in Eton Wick, Royal Borough of Windsor and Maidenhead, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Eton Wick, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Eton Wick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 12:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Eton Wick, Royal Borough of Windsor and Maidenhead, England
The most recent Virgin Media outage reports came from the following cities: London, Feltham, Bushey, Watford, Slough, Chertsey, Greenford, Hampton, Amersham, Walton-on-Thames, Hounslow, Camberley, Hayes, Bracknell and Woking.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
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| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Eton Wick, England
Latest outage, problems and issue reports in Eton Wick and nearby locations:
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Athletics Statto
(@athleticresults) reported
from
Southall, England
All I want is a stop gap but decent broadband until I can sort out my mums estate. No home phone so may be a problem. @ThreeUKSupport @virginmedia I really didn’t want to be tied into a contract before I move but may have to be!!
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Rugged Land Specialist: Arthur Tolmie
(@CaptnBeard) reported
from
Windsor, England
Abysmal customer service from @virginmedia - just wanted to change aome account details, now I think I will change provider.
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Debi Brown
(@debi_feltimo) reported
from
Maidenhead, England
@virginmedia Cannot access my account online, forgotten my security question so cannot call, it’s my elderly dads account I set up for him. He moved today,none of your staff will help me as I don’t have the answer. He has now moved, has no contact to outside world, please help!
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Rob Allan
(@roballan07) reported
from
Maidenhead, England
@virginmedia It was a terrible experience. 3 different people over a period of 1 hour 20 minutes. I had to explain the situation 3 times. You need to review your Customer Services approach as today it appears broken.
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Grant Baartman
(@gb20man) reported
from
Bracknell, England
@virginmedia Service outage AGAIN, this is now starting to become ridiculous... when will I start getting a reliable service!!!! This is not what I pay for @virginmedia
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Grant Baartman
(@gb20man) reported
from
Bracknell, England
@virginmedia Really need to consider my options and look at other service providers - ongoing intermittent service for a week now and keep getting fobbed off by you CSA's - I think you may want to consider reviewing your customer services. #badcustomerservice #virginmedia
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Rochdale Cowboy
(@Rochdale_Cowboy) reported
from
Maidenhead, England
@UxbridgeLord @marxistniklas @Jim27371416 @DansTweeterings @jeremycorbyn @virginmedia There'll be nothing stopping you from buying it in the future. Not sure what your issue is with a policy that gives other people something you don't want, and which doesn't cost you anything.
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Chels Daft ⚽️
(@ChelsDaft) reported
from
Egham, England
...the fact that it has taken me 30 minutes to get to this point in the first place is ridiculous. Dear @virginmedia I suggest someone from the UK who can deal with my complaint makes contact with me ASAP. Please note, over 33k followers can see this.
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Dionne Angus
(@dionne_angus) reported
from
Bracknell, England
@virginmedia just love paying for services which I'm not getting! Seriously sort it out or I will be going elsewhere. No tv, no internet your service is an absolute joke!
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Man of Vision
(@qshahawan) reported
from
Hillingdon, England
@virginmedia very poor customer service asked to down grade service as no longer in contract after spending 30 mins. All done. Get an email nothing changed back in contract called back 40 mins on hold then agent hung up. Called back again office closed Very bad service.
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Alex George
(@woodsa164) reported
from
Wokingham, England
@virginmedia Not great, it never is really.
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Allison
(@afturain) reported
from
West Molesey, England
@virginmedia deny one of the passwords I gave is correct. Their systems are appealing. As is customer service. Don't use Virgin Media. No good reasons for why their practices are in place.
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Grant Baartman
(@gb20man) reported
from
Bracknell, England
@virginmedia Not impressed, area service is restored but my service is still down. Engineer booked for Tuesday - do you really call this service!!!! I seem to have ongoing issues with Virgin Media - seriously considering changing my provider.
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Debi Brown
(@debi_feltimo) reported
from
Maidenhead, England
@virginmedia Transfer, he moved today so is really panicking that he cannot contact anyone. I can’t even check if the service will be available in his new home
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Grant Baartman
(@gb20man) reported
from
Bracknell, England
@virginmedia Proposed resolution time is 16h00 - so service has been out since 10h30 and I work from home...
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MarkBlunden
(@markblunden) reported
from
Maidenhead, England
@virginmedia you’re broadband has gone from great to very unreliable. It seems to drop out regularly now. Paying a lot for your service sort it out!!
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Haston Oliveira
(@HastonOliveira) reported
from
Hounslow, England
@latoyaestella @TalkTalk @virginmedia and Sky’s customer service are better and no drops of speed I hear. That’s who I’ll be going to when I get rid of this rubbish (TalkTalk)provider and their service!
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Stuart McGlone
(@semcglone) reported
from
London, England
@virginmedia internet outage for the second time in a week. It’s not like I’m paying £93 a month now, wait...huh
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James Campbell
(@theonionlives) reported
from
London, England
So once again my internet is not working @virginmedia
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Ssb316
(@ssb316) reported
from
London, England
What a night for my @virginmedia Broadband AND TV to go down... Missing #LIVARS and #TheApprentice #FirstWorldProblems
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Anna flynn
(@Annafly71686058) reported
@virginmedia Can you please tell me what i can do then as ive tried all the cintact methods available to me and its nit acceptable to be subject to treatment thats cruel when im in tears and cs agents are slamming the phone down on me and not calling back???
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Alicia Diment
(@alicia_diment) reported
@virginmedia has got to be the worst broadband service provider going
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Pyrii ♿🏳️🌈🏳️⚧️🇬🇧🦉
(@Pyrii) reported
@virginmedia First thing I checked, nothing, your site is useless and purposely designed to make it so I can't contact your team to get ANY support, had to google for a number and they just hung up on me without even answering the phone
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Liz
(@lizdixon77) reported
@virginmedia You are also ignoring the point about your useless customer service and not keeping promises to call back about a complaint I want to raise. Which is no surprise really.
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Liz
(@lizdixon77) reported
@virginmedia No, apparently a few weeks ago you were upgrading the service in the area. You did not notify any of your customers there would be intermittent outages. But it also said on your line that they were now done
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Adrian Jones
(@alphawebserv) reported
@virginmedia I can never seem to get through without an hour on hold first, can you see if I dm you my account number?
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Bigpee
(@Bigpee8) reported
@virginmedia Around the house aswell to help with the signal as we can’t get it upstairs the signal is that weak it’s just a terrible services that has gone down massively recently
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Bota
(@BotaF12016) reported
@virginmedia you have no idea what customers experience going through your over saturated website just to report an issue so don't say sorry
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Zac
(@Zacerhy) reported
@virginmedia At this very moment ok but I can guarantee there’ll be issues throughout the day especially around 8-10PM. I rely heavily on the internet for work so would appreciate someone looking into it please
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Paul Curry
(@paulcuzcurry) reported
@virginmedia You wrote to say prices were increasing, I called up & the advisor said as ours was in contract it wouldn’t affect us, got ‘next Bill’ email & it’s going up, I called to raise a complaint & no call back