Virgin Media Outage Report in Eton Wick, Royal Borough of Windsor and Maidenhead, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Eton Wick, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Eton Wick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Eton Wick, Royal Borough of Windsor and Maidenhead, England
The most recent Virgin Media outage reports came from the following cities: Slough, London, Feltham, Windsor, Bushey, Hounslow, Chertsey, Woking, Ashford, Esher, Walton-on-Thames, Watford, Camberley, Cobham and Bracknell.
| City | Problem Type | Report Time |
|---|---|---|
 Slough |
Internet | |
| London |
Internet | |
| Slough |
Phone | |
| London |
TV | |
| London |
Internet | |
| London |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Eton Wick, England
Latest outage, problems and issue reports in Eton Wick and nearby locations:
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Russ
(@rusblake) reported
from
Hillingdon, England
@virginmedia No change to devices being used, it starts to slow down from 500 to 30 between 9-11pm then nothing at all for around 30mins then back up.
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Ssb316
(@ssb316) reported
from
London, England
@virginmedia Are you able to remove all registered devices from my Virgin TV Go account? Searching online it looks like there is a bug on the system, which requires Virgin Support to remove the devices.
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Malcolm Todd
(@mkmtassociates) reported
from
Harefield, England
@virginmedia any chance of help. Internet is intermittent for last 2 weeks. No internet this morning trying WFH no chance. Rebooted hub several times checked connects no issues in the area what next??
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Alex Lewis
(@alewis2106) reported
from
London, England
Does anyone know of a service worse than @virginmedia? Our home phone went down 5 weeks ago and we were promised an engineer in 10 days, yet still no one has come. I have tried ringing the customer help number a number of times but after about 1 hour 15 mins it rings off. Help!
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Matthew Carter
(@matthewcarter7) reported
from
London, England
@Thecarmagdriver @virginmedia 1) ISP hardware is total shite (Virgin in Particular) don’t use it. It is worth what you paid for it £0. 2) Draytek router and Ruckus wifi (connected via Cat6) is what you need to distribute throughout house (a single WiFi point is never going to work)! 3) it will cost money!
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Stacey Karlsson
(@StaceyRebekka) reported
from
London, England
@virginmedia please can you share an email address for complaints. I have not had my issues resolved and there is only a postal address. (Which I assume isn’t monitored due to Covid) I am also sending the same complaint to Ofcom and CISAS.
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Maisy Ray
(@mun2010cr) reported
from
London, England
@virginmedia why is the broad band service not working. You said you sent the link remotely and should work in 10 minutes and it has not worked. Please sort it out #virginmedia
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Russ
(@rusblake) reported
from
Hillingdon, England
@virginmedia Today it’s back to normally, but tonight it will most likely go down again, since this has been the trend since Xmas eve
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fiona khan
(@fleekhan) reported
from
Cobham, England
@virginmedia hi I need to discuss my options cant find anywhere on your website that shows me details to call or have a callback. Brand new customer looking to sign up please advise.
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Sara Barman
(@SaraBarman) reported
from
London, England
@virginmedia To clarify : I am still waiting two weeks after the date YOU @virginmedia said you’d call me back. I’ve received another bill for almost twice what I agreed to. And my online message & complaint have been ignored. Shall I try @Ofcom next? Thanks.
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linda holmes
(@pussinpjs1) reported
from
London, England
@virginmedia Thanks couldn't help and I have stopped waiting. All I wanted to was change my password as I had forgotten it 🙄😕😔
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Mike Neale
(@Mike_E_Neale) reported
from
Hillingdon, England
@virginmedia Thanks for responding. My wife and I need several different proofs of address for a visa application so we really need it written down. Is there no way this can be produced?
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia hi have had no internet since this afternoon, a fault ref did come up but just received text to say fixed but still no internet ref Fault Ref: F008694497 can you help? I have tried re booting
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Alex Lewis
(@alewis2106) reported
from
London, England
@virginmedia Engineer booked for Tuesday. I spoke to Ezra on your team who was brilliant in fairness. Very apologetic about the level of service and now looks like we need planning permission to dig up the road to fix the cable.🥴 Thanks for your responses and happy new year!
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Malcolm Todd
(@mkmtassociates) reported
from
Harefield, England
@JMeyler87 @virginmedia Yes we have the same problem but virgin are not interested
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Alex Lewis
(@alewis2106) reported
from
London, England
@virginmedia Thank you for your reply. We had a technician out over 5 weeks ago to check the landline. He told us the cable in the road was damaged and it would take 10 days to fix. That was nearly 6 weeks ago and we have heard nothing since and can’t get through to your customer services.
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Maisy Ray
(@mun2010cr) reported
from
London, England
Virgin media what’s happening to broadband services. Your remote access is not working. #virginmedia
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia Ok so says issue now fixed could tell they were working on it as lost tv and then internet came back for 5 mins, but now no internet again? So issue not fixed can you contact the engineer working on it to say not fixed ASAP please
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Mike Neale
(@Mike_E_Neale) reported
from
Hillingdon, England
@virginmedia I have managed to add my wife's name to our electricity & water bills without a problem & know it is possible with other companies. It must be possible - it is perhaps just the choice/policy of Virgin to not allow this. Is there an email/tel I can contact to take this further?
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Neil Aston
(@naston23) reported
from
High Wycombe, England
@virginmedia Yes and I’m still in a queue waiting for a response. I really don’t understand how this is so difficult. I just want to cancel my contact for a service you’ve lied to me be about being able to supply.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Minerva McGonagall
(@Hogwartsslag) reported
Anybody know a spell to fix my Virgin Media?
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Katrina Harris MA
(@KatHarris42) reported
Oh well @virginmedia expect a formal complaint and I will be complaining to the financial ombudsman. You have taken money from my account without my permission. For the past 3 weeks I have had to 'moan'about your poor service. #poorcustomerservice
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Alex Wood
(@alex_wood94) reported
@virginmedia Informing staff when they have called me I’m not interested and take me off the list is a form of opting out… I shall be opting out of virgin media in October. I never had this issue with Sky. It’s horrendous
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ArcticFox19779
(@ArcticFox1977) reported
@virginmedia @DianaRoss Is there gigs for engineers to turn up at your house to fix cabling issues that has been ongoing for 2 months?? That would ve some lineup.
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HxrrryH
(@HxrrryH) reported
Virgin media are terrible losing SR because of shite internet
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Do Events Limited
(@DoEventsuk) reported
@virginmedia So ongoing issues up until the 27/6 but no compensation on our bill. Despite problems starting on the 8 June! Told compensation automatically calculated. I did point out that online says no faults are registered but they are if you call 150, recorded message / speak to technician
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Carrie
(@bbycarriep) reported
@virginmedia you’ve been down all day, had no internet connection since I work up at 9am and it’s still not working at 2am ? I’m using data to tweet this
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Jay Morrish
(@JayMorrish) reported
@virginmedia hi there, we were told about interruptions to our internet yesterday but it has still not resumed. Can I have an update to this please? When I check online it shows my postcode as no issues but it still is off. Thanks
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tracey
(@157Tracey) reported
@virginmedia can you sort out your issues with accessing email. It's gone on too long
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rjderby1979
(@rjderby1979) reported
@virginmedia I moved to a address where you can’t provide me with service I got told there will be no cancellation fee, now i getting charged for it, what is the email address for the moving team to send the proof that I moved