Virgin Media

Virgin Media Outage Report in Hampton Wick, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Hampton Wick, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hampton Wick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Hampton Wick, Greater London, England 05/15/2025 02:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Hampton Wick, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Ashtead, Slough, Ealing, Croydon, Tower Hamlets, Hackney, City of Westminster, Islington, Harringay, Kingston upon Thames, Bermondsey, Belsize Park, Golders Green and Camden Town.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomAshtead Internet
United KingdomSlough Total Blackout
United KingdomEaling Phone
United KingdomCroydon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Hampton Wick, England

Latest outage, problems and issue reports in Hampton Wick and nearby locations:

  • thereshegoes17 thereshegoes (@thereshegoes17) reported from Merton, England

    @virginmedia There still seems to be a problem with internet dropping out

  • swilsonnews Steven Wilson (@swilsonnews) reported from Wandsworth, England

    Ha! @virginmedia reminding us to #StayConnected when it's internet service has been dropping out all night.

  • BANNERWORX BANNERWORX (@BANNERWORX) reported from Croydon, England

    @virginmedia Perfect timing when it happened to me, cut a customer off mid rant 🤣🤣 👍🏾👍🏾 but I did have to call him back and listen to his rant for 35 minutes after finishing work 😩😩

  • Simon_Corley RangersBoy_8 (@Simon_Corley) reported from Ealing, England

    @virginmedia please sort out this problem, I keep getting error C501 coming up #SortItOut

  • StevieDawson Stephen (@StevieDawson) reported from Camden Town, England

    @BridgLondon @virginmedia Sadly the only thing that has gone down on me this week

  • BellaBtweets Ella Darlington (@BellaBtweets) reported from Croydon, England

    @virginmedia waiting to speak to a customer services rep a week before the outtage for over half an hour. Never got through. I need to talk to someone about reducing payments for an absent TV service and intermittent broadband. Thanks.

  • frankandreas3 Frank Andreas (@frankandreas3) reported from West Molesey, England

    @virginmedia the internet has been terrible today and has died again just now. Can you let me know if you are able to fulfill the contract I pay for or if I need to look for another internet provider. Absolutely terrible

  • rusblake Russ (@rusblake) reported from Hillingdon, England

    @Kanadessa @TurdiiBurdii @RiannaSandu @virginmedia I was playing SOT for about an hour and a half, and it went down lost all my progress

  • lifesmarrow Simon Bostic (@lifesmarrow) reported from Lambeth, England

    @virginmedia The link you give to read details of the latest broadband issue doesn't work. Even the website is down. Too many problems now - almost daily. I am out of contract - considering reverting to BT. Not what we need in #lockdown #poorcustomerservice #virginmediadown

  • _EricaMonroe_ ♕Erica♕ (@_EricaMonroe_) reported from Islington, England

    @virginmedia Internet is down again in N1 🤬

  • shiken93 marife narito (@shiken93) reported from Spelthorne District, England

    what’s happening to our internet Virgin media on & off service 😂

  • rusblake Russ (@rusblake) reported from Hillingdon, England

    @TurdiiBurdii @RiannaSandu @virginmedia If your an online gamer a couple of minutes is equivalent to hours of lost progression. So makes no difference if it’s down for a minute or an hour #virgindown

  • damawa42 Daniel W (@damawa42) reported from Camden Town, England

    @Motski @virginmedia Except 22:18, I think! (for me at least, unless the outage was very short)

  • CPH83 Christian Hose (@CPH83) reported from Wandsworth, England

    @virginmedia you say the issue has been fixed when clearly it hasn’t because lots of customers are still having connectivity problems. Far from ideal as I can’t connect to client video calls :-(

  • camillaudia Camilla Audia (@camillaudia) reported from Merton, England

    @virginmedia Get it together, I cannot even open the website to register loss of service! Sw20/sw19 are down on and off since 5pm...

  • EmmaAintQuick Emma Quick (@EmmaAintQuick) reported from Wandsworth, England

    @AnaBooks @virginmedia Trying to teach my adult tap class tonight was impossible, couldn’t even hotspot from my phone because I’m on Virgin Mobile and that was down too!

  • teresawhitfield Teresa Whitfield (@teresawhitfield) reported from Croydon, England

    @Ross_Feeney @virginmedia PPS....we haven’t got a good enough 4G signal for that either 😩

  • StevieDawson Stephen (@StevieDawson) reported from Camden Town, England

    @showbizroyalty @virginmedia Back in your box you. Unless you can fix my telly.

  • teresawhitfield Teresa Whitfield (@teresawhitfield) reported from Croydon, England

    Still waiting @virginmedia for a technical support call! It’s hard enough as it is with home working and homeschooling without having to add in a crap internet connection too #virginbroadband #virginmedia your #fibrebroadband is worse than dialup!

  • AnnaDaw150765 Anna Dawson (@AnnaDaw150765) reported from Redhill, England

    @virginmedia service is down in the Reigate, Surrey area - your app says the problem is known, please advise when this will be sorted. Thank you 🙏

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • c17araw Clara Bisset (@c17araw) reported

    @virginmedia I am trying to cancel my contract due to price hikes, I can’t get through by phone and I can’t do online

  • Smurph5881 Smurph588 (@Smurph5881) reported

    @vmbusiness you claim to have the fastest most reliable service. This is complete rubbish. My broadband has failed for the 3rd time in 5 months. Each time I am told it will be 4 - 5 days before I can get it repair. You are an absolute joke!!!!

  • Umair91334593 Umair (@Umair91334593) reported

    @virginmedia It shows no network issues. However everyday couple of times internet get disconnect.

  • arbvor J BavSlim (@arbvor) reported

    This is actually SO ******* ****. Why did I ever get Virgin Media?

  • Louis_Beneventi Louis Beneventi 🤌🏻 (@Louis_Beneventi) reported

    Yo @virginmedia, sick of calling your helpline for it to hang up on me with an automated service and say there's a problem and receive NO help. Should be able to handle up to nine devices apparently, and can't handle one.

  • robyouson Rob Youson (@robyouson) reported

    @SkyUK having trouble with virgin media, wondering if you have any deals at the moment.

  • chikenshwarmama Harvey Specter ♠ (@chikenshwarmama) reported

    @virginmedia We’re coming towards the end of our contract and probably won’t renew as the WiFi is always so poor. We had much better WiFi with BT than you guys.

  • Thecarmagdriver Mauro Calo (@Thecarmagdriver) reported

    @virginmedia That I pay for you to send someone round to try and fix it. But here’s the best bit, even if you can’t fix it, I still get to pay you 200 Great British pounds to cancel my contract. Fantastic. 👍

  • avh12 aimeeeee (@avh12) reported

    @adriantclark @mstafford @virginmedia What router would you recommend? As I'm having issues with my Internet dropping.

  • Smurph5881 Smurph588 (@Smurph5881) reported

    @virginmedia Fastest most reliable broadband. Hahahaha that the funniest thing I have heard. You are a ******* joke of a company. Unreliable and unhelpful. You take take take from loyal customers and **** on them in return.