Vodafone Outage Report in Byfleet, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Byfleet, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Byfleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 08: Problems at Vodafone
Vodafone is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (58%)
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Phone (23%)
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Wi-fi (9%)
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Total Blackout (7%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Byfleet, Surrey, England
The most recent Vodafone outage reports came from the following cities: Guildford, London, Windsor, Fulham, Twickenham, Surbiton, Ash Vale, Isleworth, Feltham, Brentford, Slough, Worcester Park, Ealing, Hounslow and Hammersmith.
City | Problem Type | Report Time |
---|---|---|
Guildford | Internet | |
London | Wi-fi | |
London | Wi-fi | |
Windsor | Internet | |
Fulham | Phone | |
Twickenham | Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Byfleet, England
Latest outage, problems and issue reports in Byfleet and nearby locations:
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Gavin
(@GavinCambridge) reported
from
London, England
@VodafoneUK Hi. Understand things can go wrong, but who commissioned support chat function where I arbitrarily have to type every 3/4 minutes to stop it getting disconnected? Very frustrating when tech support can’t solve something
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Cyril Foday
(@foday_cyril) reported
from
London, England
@VodafoneUK Hi. My wife and I are having problems getting any phone coverage for the last day and a half. Could someone help me please?
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Charlie Cassen
(@charliecassen) reported
from
Wandsworth, England
@VodafoneUK Hi, I was wondering what the best number would be to speak to a member of your customer service / sales team?
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Stacey Karlsson
(@StaceyRebekka) reported
from
London, England
@virginmedia No. We still don’t have any internet or TV and haven’t spoken to anyone. @VodafoneUK have sorted us out with extra mobile data. Can you share an email address so I can make a formal complaint please.
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Lily
(@lilyrocks) reported
from
Spelthorne District, England
@VodafoneUK Have you fixed it yet? I want my Friday treat thingy 😤
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BEN GIBSON PHOTO
(@bengibsonphoto) reported
from
London, England
@VodafoneUK Ah so I’m paying my bill to have little to no service in and around my house during a lockdown, excellent
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Essential Drops of Wellness
(@oilyblessed) reported
from
Winkfield, England
@VodafoneUK how do you expect for someone to be without a connection for 48+hrs? Every time I get in touch with your customer service they tell me it will be a few more hours. On hold for hours and the eSIM still now working. Customer of over 10 years and this is how you treat me
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Charlie Cassen
(@charliecassen) reported
from
Wandsworth, England
@VodafoneUK Hi, I was wondering what the best number would be to speak to a member of your customer service / sales team?
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Essential Drops of Wellness
(@oilyblessed) reported
from
Winkfield, England
Never ever choose @VodafoneUK first chance I’ll have to move from them I’ll do it... their agents are ignorant and not willing to help... I’ve been without a phone number for over 48 hours and after several hours on hold and being transferred to different departments they hung up
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Who's Simon? 👨🏻🎤
(@The_CaptAwesome) reported
from
Hammersmith, England
@VodafoneUK Nice work in getting people to DM you and then ignoring them. You’re customer service is truly awful @Ofcom should investigate your practices and false promises.
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Nathan
(@BeersWithNathan) reported
from
London, England
@VodafoneUK customer service is a joke
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lee christie
(@leechristie4) reported
from
Epsom and Ewell District, England
@DavidDavisMP @VodafoneUK I agree, horrible customer service... I wouldn't go back.
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S8KH_D
(@S8KH_D) reported
from
Southall, England
@VodafoneUK why have you decided to deactivate my sim before i even receive the new one? Had to wait on hold for 2 hours to receive tech advise which has not worked. #useless @CPWTweets can i just cancel?
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Charlotte Tice
(@Charlotte_tice) reported
from
Richmond, England
@VodafoneUK over 2 hours on hold!! I have already been told 3 times before that an engineer would call but still nothing. Broadband speed is woeful and you’re seemingly doing nothing to fix it! 😡
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Bill Sexton
(@TheBillSexton) reported
from
Ealing, England
@VodafoneUK you network checker says good network here but I only have 2 bars and my phone has been dropping calls all day. What’s going on? Is it because I just delete the survey you sent me?
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BEN GIBSON PHOTO
(@bengibsonphoto) reported
from
London, England
@VodafoneUK Ah so I’m paying my bill to have little to no service in and around my house during a lockdown, excellent
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LOX Security
(@loxsecurity) reported
from
Brentford, England
...@VodafoneUK cannot tell me when the delivery will be made as the manufacturer @Apple will not tell them!??! #wtf So now I have to wait an undefined amount of time and nobody is accepting any responsibility?!? #diabolical #customerexperience
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pauline lillie
(@paulinelillie9) reported
from
Kingston upon Thames, England
@Matthew_Wright @VodafoneUK Try Tesco never had a problem with them
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GMB AVIATION WORKERS UNION
(@GmbLhr) reported
from
Hounslow, England
@VodafoneUK why do you throttle speeds?First day of mobile broadband and late afternoon and bang speed drop by at least 60% 11:30 pm speeds come back to normal I had read about this issue on forums now I see for myself it's as others have explained. Vodafone claim no restrictions
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Stephen Ball
(@stephendball) reported
from
London, England
@DavidDavisMP @VodafoneUK Just tell them you are cancelling your contract but still want to use their network, that usually works. #holdallthecards #nophoneisbetterthanabadphone
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Ali Abbasi
(@TheWhimsicalAli) reported
@AllisonPearson @VodafoneUK Contact Vodafone customer service. Call 191 from your Vodafone phone or 03333 040 191 from any other phone.
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Allison Pearson
(@AllisonPearson) reported
@VodafoneUK It’s not working!
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Lolz
(@itslauren22) reported
@OpenreachHelp Well if you got your engineers to fix the requests you have had since 15th nov I wouldn’t still be having to battle @VodafoneUK everyday. Not good enough from either company
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Metangel
(@MetangelsNFT) reported
Passed to new connections, Tried to order again, told @VodafoneUK wouldn't honour the price I ordered at, as the deal had stopped, then hung up on me. Do I just keep the router you sent me? What kind of customer service is this?
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Mena Lee
(@menamlee) reported
I actually think that @VodafoneUK @VodafoneGroup are actively trying to lose customers. After EIGHT calls, each one on ave 45mins long to try & upgrade plan I’m now told they need to disconnect me for up to a WEEK for my plan to activate !! Outrageous service !
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Ross Hamilton
(@rhohydra) reported
@VodafoneUK 4G internet isn’t working for the postcode E2 9NL and hasn’t been all morning. Service was also down on 6th December. Do you have anyone working on fixing this?
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Alan
(@A1an_M) reported
@AllisonPearson @VodafoneUK Depends what you mean by cancel. The whole company, or just your service with them?
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Rock Dodd
(@rock_dodd) reported
@AllisonPearson @VodafoneUK They are sh1t at letting you do so. Took me hours on the phone over about a fortnight. Never getting roped into a contract with them again
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Robin Murphy
(@TweetingGlance) reported
@AllisonPearson @VodafoneUK I have tried three times now to cancel my elderly mums. Even drove a 400 mile round trip so she was present to pass security. I paid her bill in full and they are still sending her bills every month.
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Robin Murphy
(@TweetingGlance) reported
@VodafoneUK did a 400 mile round trip in November to help my elderly mum close her account with you which should have been closed in August. I even paid the extra fees incurred because of your error. Now you have charged her again. What do I have to do to close her account?